XML 40 R83.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
Customer Financing (Narrative) (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2019
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Customer Financing [Line Items]        
Sales-type and Direct Financing Leases, Lease Receivable, Undiscounted Excess Amount   $ 393    
Sales-Type and Direct Financing Leases, Lease Income   62    
Operating Lease, Lease Income   139    
Operating Lease, Variable Lease Income   $ 8    
Document Period End Date   Dec. 31, 2019    
Operating lease incentive   $ 250  
Individually evaluated for impairment   400 409  
Impaired financing receivables   388 398  
Average recorded investment in impaired receivables   392    
Sales-type, Direct Financing Leases, Residual Value of Leased Asset   (163) 425  
Asset Impairment Charges   $ 443 $ 93 $ 113
B Credit Rating [Member]        
Customer Financing [Line Items]        
Percentage Of Credit Default Rates Applied To Customers   22.10%    
BB Credit Rating [Member]        
Customer Financing [Line Items]        
Percentage Of Credit Default Rates Applied To Customers   5.30%    
BBB Credit Rating [Member]        
Customer Financing [Line Items]        
Percentage Of Credit Default Rates Applied To Customers   0.60%    
Lease Incentive Receivable [Member]        
Customer Financing [Line Items]        
Asset Impairment Charges $ 250