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Customer Financing (Narrative) (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Customer Financing [Line Items]    
Operating lease incentive $ 250  
Individually evaluated for impairment 409 $ 422
Impaired financing receivables 398 $ 411
Average recorded investment in impaired receivables $ 403  
B Credit Rating [Member]    
Customer Financing [Line Items]    
Percentage Of Credit Default Rates Applied To Customers 22.80%  
BB Credit Rating [Member]    
Customer Financing [Line Items]    
Percentage Of Credit Default Rates Applied To Customers 6.50%  
BBB Credit Rating [Member]    
Customer Financing [Line Items]    
Percentage Of Credit Default Rates Applied To Customers 0.70%