10-Q 1 d406582d10q.htm FORM 10-Q FORM 10-Q
Table of Contents

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 10-Q

 

 

(Mark One)

  x Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended September 30, 2012

 

  ¨ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period from                      to                     

Commission File Number: 001-32358

 

 

USA MOBILITY, INC.

(Exact name of registrant as specified in its charter)

 

 

 

DELAWARE   16-1694797
(State or other jurisdiction of incorporation or organization)   (I.R.S. Employer Identification No.)

6850 Versar Center, Suite 420

Springfield, Virginia

 

22151-4148

(Zip Code)

(Address of principal executive offices)  

(800) 611-8488

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year if changed since last report)

 

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes  x    No  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    Yes  x    No  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

 

Large accelerated filer

    ¨         Accelerated filer     x         Non-accelerated filer     ¨         Smaller reporting company     ¨     
         (Do not check if a smaller reporting company)   

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ¨    No  x

21,940,360 shares of the registrant’s common stock ($0.0001 par value per share) were outstanding as of November 1, 2012.

 

 

 


Table of Contents

USA MOBILITY, INC.

QUARTERLY REPORT ON FORM 10-Q

INDEX

 

           Page    
PART I.   FINANCIAL INFORMATION   
  Item 1.    Financial Statements   
     Condensed Consolidated Balance Sheets as of September 30, 2012 (Unaudited) and December 31, 2011      2   
     Condensed Consolidated Results of Operations for the Three and Nine Months Ended September 30, 2012 and 2011 (Unaudited)      3   
     Condensed Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2012 and 2011 (Unaudited)      4   
     Unaudited Notes to Condensed Consolidated Financial Statements      5   
  Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations      23   
  Item 3.    Quantitative and Qualitative Disclosures About Market Risk      50   
  Item 4.    Controls and Procedures      51   
PART II.   OTHER INFORMATION   
  Item 1.    Legal Proceedings      51   
  Item 1A    Risk Factors      52   
  Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds      52   
  Item 5.    Other Information      52   
  Item 6.    Exhibits      53   

Signatures

     54   


Table of Contents

PART I. FINANCIAL INFORMATION

Item 1.  Financial Statements

USA MOBILITY, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

 

     September 30, 2012      December 31, 2011  
     (In thousands)  
     (Unaudited)         
ASSETS   

Current assets:

     

Cash and cash equivalents

   $     49,545       $     53,655   

Accounts receivable, net

     21,356         20,523   

Prepaid expenses and other

     4,244         4,338   

Inventory

     3,222         2,268   

Escrow receivables

     275         14,819   

Deferred income tax assets, net

     5,062         8,617   
  

 

 

    

 

 

 

Total current assets

     83,704         104,220   

Tax receivables

             213   

Property and equipment, net

     20,777         22,421   

Goodwill

     132,781         130,968   

Other intangible assets, net

     35,346         38,757   

Deferred income tax assets, net

     39,916         51,600   

Deferred financing costs, net

     779         973   

Other assets

     1,033         908   
  

 

 

    

 

 

 

TOTAL ASSETS

   $ 314,336       $ 350,060   
  

 

 

    

 

 

 
LIABILITIES AND STOCKHOLDERS’ EQUITY   

Current liabilities:

     

Accounts payable and accrued liabilities

   $ 12,916       $ 12,394   

Accrued compensation and benefits

     13,195         12,854   

Consideration payable

     275         14,819   

Customer deposits

     1,475         1,806   

Deferred revenue

     16,369         14,693   
  

 

 

    

 

 

 

Total current liabilities

     44,230         56,566   

Long-term debt

             28,250   

Deferred revenue

     471         581   

Other long-term liabilities

     9,809         12,223   
  

 

 

    

 

 

 

TOTAL LIABILITIES

     54,510         97,620   
  

 

 

    

 

 

 

Commitments and contingencies

     

Stockholders’ equity:

     

Preferred stock

               

Common stock

     2         2   

Additional paid-in capital

     128,028         131,612   

Retained earnings

     131,796         120,826   
  

 

 

    

 

 

 

TOTAL STOCKHOLDERS’ EQUITY

     259,826         252,440   
  

 

 

    

 

 

 

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

   $ 314,336       $ 350,060   
  

 

 

    

 

 

 

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

 

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USA MOBILITY, INC.

CONDENSED CONSOLIDATED RESULTS OF OPERATIONS

 

    For the Three Months Ended
September 30,
    For the Nine Months Ended
September 30,
 
            2012                     2011                     2012                     2011          
    (In thousands, except share and per share amounts)  
    (Unaudited)  

Revenues:

       

Service, rental and maintenance, net of service credits

  $ 39,795      $ 46,006      $ 123,387      $ 145,484   

Product and related sales, net

    15,321        15,464        44,425        38,492   
 

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

    55,116        61,470        167,812        183,976   
 

 

 

   

 

 

   

 

 

   

 

 

 

Operating expenses:

       

Cost of products sold

    5,105        5,951        15,137        15,459   

Service, rental and maintenance

    13,731        15,217        41,926        47,869   

Selling and marketing

    6,043        5,927        17,615        17,439   

General and administrative

    12,466        13,077        38,129        42,485   

Severance and restructuring

           28        46        78   

Depreciation, amortization and accretion

    4,724        5,080        13,845        14,918   
 

 

 

   

 

 

   

 

 

   

 

 

 

Total operating expenses

    42,069        45,280        126,698        138,248   
 

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

    13,047        16,190        41,114        45,728   

Interest expense, net

    (64)        (732)        (318)        (1,850)   

Other income (expense), net

    52        (1)        426        7,820   
 

 

 

   

 

 

   

 

 

   

 

 

 

Income before income tax (expense) benefit

    13,035        15,457        41,222        51,698   

Income tax (expense) benefit

    (4,987)        (5,010)        (16,265)        17,995   
 

 

 

   

 

 

   

 

 

   

 

 

 

Net income

  $ 8,048      $ 10,447      $ 24,957      $ 69,693   
 

 

 

   

 

 

   

 

 

   

 

 

 

Basic net income per common share

  $ 0.37      $ 0.47      $ 1.13      $ 3.16   
 

 

 

   

 

 

   

 

 

   

 

 

 

Diluted net income per common share

  $ 0.36      $ 0.46      $ 1.11      $ 3.10   
 

 

 

   

 

 

   

 

 

   

 

 

 

Basic weighted average common shares outstanding

    21,973,473        22,090,913        22,069,785        22,080,485   
 

 

 

   

 

 

   

 

 

   

 

 

 

Diluted weighted average common shares outstanding

    22,399,934        22,573,064        22,534,127        22,487,374   
 

 

 

   

 

 

   

 

 

   

 

 

 

Cash dividends declared per common share

  $ 0.125      $ 0.250      $ 0.625      $ 0.750   
 

 

 

   

 

 

   

 

 

   

 

 

 

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

 

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USA MOBILITY, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

 

     For the Nine Months Ended
September 30,
 
             2012                      2011          
    

(In thousands and

unaudited)

 

Cash flows from operating activities:

     

Net income

   $       24,957       $ 69,693   

Adjustments to reconcile net income to net cash provided by operating activities:

     

Depreciation, amortization and accretion

     13,845         14,918   

Amortization of deferred financing costs

     194         521   

Deferred income tax expense (benefit)

     15,239         (19,072)   

Amortization of stock based compensation

     902         1,093   

Provisions for doubtful accounts, service credits and other

     1,239         989   

(Adjustments)/Settlement of transaction taxes

     (366)         243   

(Gain)/Loss on disposals of property and equipment

     (159)         118   

Gain on disposals of narrow band PCS licenses

             (7,500)   

Changes in assets and liabilities:

     

Accounts receivable

     (2,062)         (518)   

Prepaid expenses, intangibles and other assets

     (531)         6,752   

Accounts payable and accrued liabilities

     (1,788)         (9,988)   

Customer deposits and deferred revenue

     1,235         3,578   
  

 

 

    

 

 

 

Net cash provided by operating activities

     52,705         60,827   
  

 

 

    

 

 

 

Cash flows from investing activities:

     

Purchases of property and equipment

     (7,135)         (5,134)   

Proceeds from disposals of property and equipment

     332         45   

Proceeds from disposals of narrow band PCS licenses

             7,500   

Acquisitions, net of cash acquired

     (3,000)         (134,217)   
  

 

 

    

 

 

 

Net cash used in investing activities

     (9,803)         (131,806)   
  

 

 

    

 

 

 

Cash flows from financing activities:

     

Issuance of debt

             24,044   

Repayment of debt

     (28,250)         (23,697)   

Deferred financing costs

             (1,408)   

Cash dividends to stockholders

     (13,829)         (16,591)   

Purchase of common stock

     (4,933)           
  

 

 

    

 

 

 

Net cash used in financing activities

     (47,012)         (17,652)   
  

 

 

    

 

 

 

Net decrease in cash and cash equivalents

     (4,110)         (88,631)   

Cash and cash equivalents, beginning of period

     53,655         129,220   
  

 

 

    

 

 

 

Cash and cash equivalents, end of period

   $ 49,545       $ 40,589   
  

 

 

    

 

 

 

Supplemental disclosure:

     

Interest paid

   $ 285       $ 1,198   
  

 

 

    

 

 

 

Income taxes paid

   $ 1,376       $ 1,658   
  

 

 

    

 

 

 

Non-cash financing activities

   $       $ 27,750   
  

 

 

    

 

 

 

The accompanying notes are an integral part of these unaudited condensed consolidated financial statements.

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(1) Preparation of Interim Financial Statements — The condensed consolidated financial statements of USA Mobility, Inc. and subsidiaries (“USA Mobility” or the “Company”) have been prepared in accordance with the rules and regulations of the United States Securities and Exchange Commission (the “SEC”). Amounts shown on the condensed consolidated results of operations within the operating expense categories of cost of products sold; service, rental and maintenance; selling and marketing; and general and administrative are recorded exclusive of severance and restructuring and depreciation, amortization and accretion. These items are shown separately on the condensed consolidated results of operations within operating expenses. Foreign currency translation adjustments were deemed immaterial and were not presented separately in our condensed consolidated balance sheets.

The financial information included herein, other than the condensed consolidated balance sheet as of December 31, 2011, has been prepared without audit. The condensed consolidated balance sheet at December 31, 2011 has been derived from, but does not include all the disclosures contained in the audited consolidated financial statements for the year ended December 31, 2011. In management’s opinion, our unaudited statements include all adjustments and accruals that are necessary for a fair presentation of the results of all interim periods reported herein. Certain prior year’s amounts in our indirect wholly owned subsidiary, Amcom Software, Inc. (“Amcom” or “software operations”), have been reclassified to conform to the current year’s presentation.

These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and accompanying notes included in USA Mobility’s Annual Report on Form 10-K for the year ended December 31, 2011 (the “2011 Annual Report”). The results of operations for the interim periods presented are not necessarily indicative of the results that may be expected for a full year.

The accompanying condensed consolidated financial statements include our accounts and the accounts of our wholly owned direct and indirect subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation.

The preparation of financial statements in conformity with United States generally accepted accounting principles (“GAAP”) requires our management to make judgments, estimates and assumptions that affect the amounts reported in our condensed consolidated financial statements and accompanying notes. Actual results could differ materially from those estimates.

(2) Business — USA Mobility, through its indirect wholly owned subsidiary, USA Mobility Wireless, Inc. (“wireless operations”) is a leading provider of wireless messaging, mobile voice and data and unified communications solutions in the United States. We provide one-way and two-way messaging services. One-way messaging consists of numeric and alphanumeric messaging services. Numeric messaging services enable subscribers to receive messages that are composed entirely of numbers, such as a phone number, while alphanumeric messages may include numbers and letters which enable subscribers to receive text messages. Two-way messaging services enable subscribers to send and receive messages to and from other wireless messaging devices, including pagers, personal digital assistants and personal computers. We also offer voice mail, personalized greeting, message storage and retrieval and equipment loss and/or maintenance protection to both one-way and two-way messaging subscribers. These services are commonly referred to as wireless messaging and information services.

In addition, the Company, through Amcom, provides mission critical unified communications solutions for contact centers, emergency management, mobile event notification and Smartphone messaging. The combined product offering is capable of addressing a customer’s mission critical communication needs. Amcom delivers software solutions, which enable seamless, critical communications. Amcom’s unified communications suite (includes solutions for contact centers, emergency management, mobile event notification, and messaging) connects people across a changing complement of communication devices.

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

(3) Risks and Other Important Factors — See “Item 1A. Risk Factors” of Part II of this Quarterly Report on Form 10-Q (“Quarterly Report”) and the 2011 Annual Report, which describes key risks associated with our operations and industry.

Based on current and anticipated levels of operations, we believe that our net cash provided by operating activities, together with cash on hand, should be adequate to meet our cash requirements for the foreseeable future.

In the event that net cash provided by operating activities and cash on hand are not sufficient to meet future cash requirements, we may be required to reduce planned capital expenses, reduce or eliminate our cash dividends to stockholders, reduce or eliminate our common stock repurchase program, and/or sell assets or seek additional financing beyond the availability in our revolving credit facility. We can provide no assurance that reductions in planned capital expenses or proceeds from asset sales would be sufficient to cover shortfalls in available cash or that additional financing beyond the availability in our revolving credit facility would be available or, if available, offered on acceptable terms.

We believe that future fluctuations in our revenues and operating results may occur due to many factors, particularly the decreased demand for our messaging services. If the rate of decline for our messaging services exceeds our expectations, revenues may be negatively impacted, and such impact could be material. Our plan to consolidate our networks may also negatively impact revenues as customers may experience a reduction in, and possible disruptions of, service in certain areas. Under these circumstances, we may be unable to adjust spending in a timely manner to compensate for any future revenue shortfall. It is possible that, due to these fluctuations, our revenue or operating results may not meet the expectations of investors, which could reduce the value of our common stock and impact our ability to make future cash distributions to stockholders or repurchase shares of our common stock.

(4) Recent and New Accounting Pronouncements — On July 27, 2012, the Financial Accounting Standards Board (the “FASB”) issued FASB Accounting Standards Update (“ASU”) 2012-02, Testing Indefinite-Lived Intangible Assets for Impairment, which amends the guidance in Accounting Standards Codification 350-30, Intangibles Other Than Goodwill, for testing indefinite-lived intangible assets, other than goodwill, for impairment. ASU 2012-02 allows an entity the option to perform a qualitative assessment before calculating the fair value of the asset in its impairment testing of its indefinite-lived intangible asset. ASU 2012-02 is effective for annual and interim impairment tests performed for fiscal years beginning after September 15, 2012 and early adoption is permitted. We do not anticipate that ASU 2012-02 will have any impact on our financial position or results of operations.

On August 22, 2012, the SEC approved a final ruling implementing Section 1502 of the Dodd-Frank Act. Section 1502 requires issuers to annually disclose a description of the measures used to exercise due diligence on the source and chain of custody of such conflict minerals that originate from the Democratic Republic of Congo (“DRC”) and adjoining countries. Under the final rule, registrants must file a newly created Form SD with the SEC on a calendar-year basis (regardless of their fiscal year-ends) beginning with the first calendar year ending December 31, 2013. Form SD is due on May 31, 2014 (and on May 31 each year thereafter). We are evaluating if this Section 1502 applies to our Company.

Other pronouncements issued or effective during the nine months ended September 30, 2012 were not applicable to us and are not anticipated to have an effect on our financial position or results of operations.

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

(5) Prepaid Expenses and Other — Prepaid expenses and other were as follows for the periods stated:

 

     September 30,
2012
     December 31,
2011
 
     (Dollars in thousands)  

Other receivables

   $             847       $         1,282   

Tax receivables

     190           

Deposits

     41         35   

Prepaid insurance

     265         534   

Prepaid rent

     226         230   

Prepaid repairs and maintenance

     676         662   

Prepaid taxes

     616         130   

Prepaid commissions

     280         312   

Prepaid inventory

     643         609   

Prepaid expenses

     452         527   

Other

     8         17   
  

 

 

    

 

 

 

Total prepaid expenses and other

   $ 4,244       $ 4,338   
  

 

 

    

 

 

 

(6) Inventory — Inventory consisted of third party hardware and software held for resale. Included in inventory at September 30, 2012 was $0.2 million of labor costs associated with implementation services, software integration, and training services for contracts in progress as of September 30, 2012 related to our software operations. Such costs will be recognized as expense in the period the revenue is recognized. The consolidated balances consisted of the following for the periods stated:

 

     September 30,
2012
     December 31,
2011
 
     (Dollars in thousands)  

Purchased hardware and software, net

   $         3,052       $         2,093   

Work in process

     170         175   
  

 

 

    

 

 

 

Total inventory

   $ 3,222       $ 2,268   
  

 

 

    

 

 

 

(7) Depreciation, Amortization and Accretion — The total depreciation, amortization and accretion expenses related to property and equipment, amortizable intangible assets, and asset retirement obligations for the three months ended September 30, 2012 and 2011 were $2.9 million and $3.4 million, respectively, and for the nine months ended September 30, 2012 and 2011 were $8.6 million and $11.1 million, respectively, for wireless operations; and $1.8 million and $1.7 million for the three months ended September 30, 2012 and 2011, respectively, and $5.2 million and $3.8 million for the nine months ended September 30, 2012 and 2011, respectively, for software operations. The consolidated balances consisted of the following for the periods stated:

 

     For the Three Months
Ended September 30,
     For the Nine Months
Ended September 30,
 
     2012      2011      2012      2011  
     (Dollars in thousands)  

Depreciation

   $         2,910       $         3,323       $         8,507       $         10,573   

Amortization

     1,625         1,546         4,780         3,729   

Accretion

     189         211         558         616   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total depreciation, amortization and accretion

   $ 4,724       $ 5,080       $ 13,845       $ 14,918   
  

 

 

    

 

 

    

 

 

    

 

 

 

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

(8) Goodwill and Amortizable Intangible Assets — Goodwill at September 30, 2012 was $132.8 million which is all attributed to our software operations. During the second quarter of 2012, we increased goodwill by $1.6 million due to the acquisition of certain assets and technology from IMCO Technologies Corporation (“IMCO”). During the third quarter of 2012, we increased the carrying amount of the goodwill recognized as a result of the IMCO acquisition by an additional $0.2 million due to purchase accounting adjustments. Goodwill is not amortized but evaluated for impairment at least annually, or when events or circumstances suggest a potential impairment has occurred. We have selected the fourth quarter to perform this annual impairment test. We will evaluate goodwill for impairment between annual tests if indicators of impairment exist. GAAP requires the comparison of the fair value of the reporting unit to the carrying amount to determine if there is potential impairment. For this determination, our software segment is considered the reporting unit. If the fair value of the reporting unit is less than its carrying value, an impairment loss is required to be recorded to the extent that the implied value of goodwill within the reporting unit is less than its carrying value. The fair value of the reporting unit is determined based upon generally accepted valuation methodologies such as market capitalization, discounted cash flows or other methods as deemed appropriate.

Other intangible assets for wireless operations consisted of a non-compete agreement with a former executive which is being amortized over a three year period. Other intangible assets for software operations were recorded at fair value on the date of acquisition and are being amortized over periods ranging from two to fifteen years. During the second quarter of 2012, our software operations acquired amortizable intangible assets of $1.5 million from IMCO. During the third quarter of 2012, we reduced the carrying amount of the acquired intangible assets from IMCO by $0.1 million due to purchase accounting adjustments. The net intangible assets acquired of $1.4 million are being amortized over a four year period.

We will continue to identify potential adjustments to the purchase price and the fair value of the assets acquired from IMCO. We anticipate finalizing the purchase price as soon as practicable but no later than one-year from the acquisition date or May 2, 2013.

The gross carrying amount of amortizable intangible assets for the wireless operations was $0.4 million and $44.9 million for the software operations at September 30, 2012. The accumulated amortization for wireless operations was $0.3 million and $9.7 million for software operations at September 30, 2012. The net consolidated balance of amortizable intangible assets consisted of the following:

 

          September 30, 2012  
     Useful Life    Gross Carrying
Amount
     Accumulated
Amortization
     Net Balance  
     (In years)    (Dollars in thousands)  

Customer relationships

   10    $         25,002       $     (3,959)       $     21,043   

Acquired technology

   2 - 4      8,453         (3,324)         5,129   

Non-compete agreements

   3 - 5      6,182         (2,108)         4,074   

Trademarks

   15      5,702         (602)         5,100   
     

 

 

    

 

 

    

 

 

 

Total amortizable intangible assets

      $ 45,339       $ (9,993)       $ 35,346   
     

 

 

    

 

 

    

 

 

 

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

Estimated amortization of intangible assets for future periods is as follows:

 

     (Dollars in
thousands)
 

For the remaining three months ending December 31, 2012

   $         1,631   

For the year ending December 31:

  

2013

     6,093   

2014

     5,906   

2015

     4,628   

2016

     3,186   

Thereafter

     13,902   
  

 

 

 

Total amortizable intangible assets

   $ 35,346   
  

 

 

 

(9) Other Assets — Other assets were as follows for the periods stated:

 

     September 30,
2012
     December 31,
2011
 
     (Dollars in thousands)  

Deposits

   $             314       $             432   

Prepaid royalties

     242           

Other assets

     477         476   
  

 

 

    

 

 

 

Total other assets

   $ 1,033       $ 908   
  

 

 

    

 

 

 

(10) Accounts Payable and Accrued Liabilities — Accounts payable and accrued liabilities were as follows for the periods stated:

 

     September 30,
2012
     December 31,
2011
 
     (Dollars in thousands)  

Accounts payable

   $ 2,329       $ 1,793   

Accrued network costs

     1,312         1,530   

Accrued taxes

     4,378         4,722   

Asset retirement obligations

     381         794   

Accrued outside services

     852         1,002   

Accrued accounting and legal

     619         462   

Accrued rewards and recognition

     300         320   

Accrued interest

             156   

Accrued other

     678         1,019   

Deferred rent

     104         117   

Escheat liability

     223         361   

Lease incentive

     284         110   

Dividends payable — 2009 Long-Term Incentive Plan (“LTIP”)

     1,427           

Dividends payable — Board of Directors

     8         8   

Royalty payable

     21           
  

 

 

    

 

 

 

Total accounts payable and accrued liabilities

   $ 12,916       $ 12,394   
  

 

 

    

 

 

 

Accrued taxes are based on our estimate of outstanding state and local taxes. This balance may be adjusted in the future as we settle with various taxing jurisdictions. Accrued taxes at September 30, 2012 include state

income tax liabilities which were reclassified from other long-term liabilities to accounts payable and accrued

 

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liabilities in the first quarter of 2012 based on our assessment of the timing of payment of the liabilities. The issuance of the restricted stock units (“RSUs”) awarded under the 2009 LTIP is expected to be made during the first quarter of 2013. Therefore, the related dividends payable (the line item dividends payable — 2009 LTIP) was reclassified from other long-term liabilities to accounts payable and accrued liabilities in 2012 based on the expected payment in the first quarter of 2013.

(11) Asset Retirement Obligations — We recognize liabilities and corresponding assets for future obligations associated with the retirement of assets. We have paging equipment assets, principally transmitters, which are located on leased locations. The underlying leases generally require the removal of equipment at the end of the lease term; therefore, a future obligation exists.

At December 31, 2011, we had recognized cumulative asset retirement costs of $1.9 million. For the nine months ended September 30, 2012, we recorded a total increase of $0.2 million in asset retirement costs. The asset retirement cost additions during the nine months ended September 30, 2012 increased paging equipment assets and are being depreciated over the related estimated lives of 51 to 57 months. During the third quarter of 2012, we also recorded a reduction to asset retirement costs of $0.3 million due to the changes in the forecasted timing of removal of transmitters. As a result, the cumulative asset retirement costs were $1.8 million at September 30, 2012. The net reduction to the asset retirement cost for the nine months ended September 30, 2012 reflects a net decrease to paging equipment assets. The asset retirement costs and the corresponding liabilities that have been recorded to date generally relate to either current plans to consolidate networks or to the removal of assets at an estimated future terminal date.

The components of the changes in the asset retirement obligation liabilities are as follows:

 

     Short-Term
Portion
     Long-Term
Portion
     Total  
     (Dollars in thousands)  

Balance at December 31, 2011

   $     794       $     7,557       $     8,351   

Accretion

     48         510         558   

Additions

     (61)         (61)         (122)   

Reclassifications

     276         (276)           

Amounts paid

     (676)                 (676)   
  

 

 

    

 

 

    

 

 

 

Balance at September 30, 2012

   $ 381       $ 7,730       $ 8,111   
  

 

 

    

 

 

    

 

 

 

The balances above were included with accounts payable and accrued liabilities and other long-term liabilities, respectively, at September 30, 2012.

(12) Deferred Revenue — Deferred revenue on a consolidated basis at September 30, 2012 was $16.3 million for the current portion and $0.5 million for the non-current portion. Deferred revenue at September 30, 2012 consisted primarily of unearned maintenance revenue and customer deposits for installation services. Unearned maintenance revenue represented a contractual liability to provide maintenance support over a defined period of time for which payment has generally been received. Customer deposits for installation represented a contractual liability to provide installation services for which payments have been received. At September 30, 2012, we had received $1.5 million in customer deposits for future installation services. We will recognize revenue when the service or software is provided or otherwise meets our revenue recognition criteria.

 

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The following table outlines the expected future recognition of deferred revenue at September 30, 2012:

 

     (Dollars
in thousands)
 

For the quarter ending:

  

December 31, 2012

   $ 8,734   

March 31, 2013

     4,248   

June 30, 2013

     2,457   

September 30, 2013

     930   

Thereafter

     471   
  

 

 

 

Total deferred revenue

   $ 16,840   
  

 

 

 

(13) Long-Term Debt — On November 8, 2011, we executed the First Amendment to our Amended and Restated Credit Agreement (“Amended Credit Agreement”) with Wells Fargo Capital Finance, LLC (“Wells Fargo”). The Amended Credit Agreement increased the amount of the revolving credit facility to $40.0 million. The maturity date for the revolving credit facility is September 3, 2015. We may make a London Interbank Offered Rate (“LIBOR”) rate election for any amount of our debt for a period of 1, 2 or 3 months at a time; however, we may not have more than 5 individual LIBOR rate loans in effect at any given time. We may only exercise the LIBOR rate election for an amount of at least $1.0 million.

The debt is secured by a lien on substantially all of our existing assets, interests in assets and proceeds owned or acquired by us.

On April 6, 2012, we repaid the $3.3 million that was outstanding under the Amended Credit Agreement. As of September 30, 2012, the Amended Credit Agreement remains in effect with approximately $40.0 million of available borrowing capacity subject to maintaining a minimum liquidity threshold of $25.0 million and to reductions for outstanding letters of credit (“LOC”). The $25.0 million liquidity threshold can be satisfied by maintaining cash on hand or borrowing capacity under the Amended Credit Agreement.

We are exposed to changes in interest rates should we have borrowings under the Amended Credit Agreement. The floating interest rate debt exposes us to interest rate risk, with the primary interest rate exposure resulting from changes in LIBOR. As of September 30, 2012, we have no debt outstanding or derivative financial instruments outstanding to manage our interest rate risk.

We are subject to certain financial covenants on a quarterly basis under the terms of the Amended Credit Agreement. These financial covenants consist of a leverage ratio and a fixed charge coverage ratio. We are in compliance with all of the required financial covenants as of September 30, 2012.

We have also established control agreements with the financial institutions that maintain our cash and investment accounts. These agreements permit Wells Fargo to exercise control over our cash and investment accounts should we default under provisions of the Amended Credit Agreement. We are not in default under the Amended Credit Agreement and do not anticipate that Wells Fargo would need to exercise its rights under these control agreements during the term of the Amended Credit Agreement.

 

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(14) Other Long-Term Liabilities — Other long-term liabilities consisted of the following for the periods stated:

 

     September 30,
2012
     December 31,
2011
 
     (Dollars in thousands)  

Asset retirement obligations

   $         7,730       $         7,557   

Cash award — 2009 LTIP

             2,106   

Dividends payable

     156         1,424   

Escheat liability

     968         387   

Lease incentive

     159         208   

Deferred rent

     360         448   

State income tax

             93   

Royalty payable

     436           
  

 

 

    

 

 

 

Total other long-term liabilities

   $ 9,809       $ 12,223   
  

 

 

    

 

 

 

Cash award – 2009 LTIP was reclassified to accrued compensation and benefits from other long-term liabilities in 2012 since the award is expected to be paid during the first quarter of 2013. The RSUs awarded under the 2009 LTIP are also expected to be issued during the first quarter of 2013. Therefore, the related dividends payable was also reclassified in 2012 to accounts payable and accrued liabilities from other long-term liabilities based on the expected payment in the first quarter of 2013. State income tax was reclassified to accounts payable and accrued liabilities from other long-term liabilities in the first quarter of 2012 based on our assessment of the timing of payment of the liabilities.

(15) Stockholders’ Equity — Our authorized capital stock consists of 75 million shares of common stock, par value $0.0001 per share, and 25 million shares of preferred stock, par value $0.0001 per share.

Changes in Stockholders’ Equity. Changes in stockholders’ equity for the nine months ended September 30, 2012 consisted of:

 

     (Dollars
in thousands)
 

Balance at January 1, 2012

   $ 252,440   

Net income for the nine months ended September 30, 2012

     24,957   

Cash dividends declared

     (13,987)   

Purchase of common stock

     (4,933)   

Amortization of stock based compensation

     902   

Net issuance of common stock for Short-Term Incentive Plan (“STIP”) award and other

     447   
  

 

 

 

Balance at September 30, 2012

   $ 259,826   
  

 

 

 

General. At September 30, 2012 and December 31, 2011, there were 21,714,551 and 22,108,233 shares of common stock outstanding, respectively, and no shares of preferred stock outstanding.

At September 30, 2012, we had no stock options outstanding.

We established the USA Mobility, Inc. Equity Incentive Award Plan (the “2004 Equity Plan”) in connection with and prior to the November 2004 merger of Arch Wireless, Inc. (“Arch”) and Metrocall Holdings, Inc. (“Metrocall”) and subsidiaries. Under the 2004 Equity Plan, we had the ability to issue up to 1,878,976 shares of our common stock to eligible employees and non-executive members of the Board of Directors in the form of shares of common stock, stock options, shares of restricted common stock (“restricted stock”), RSUs or stock

grants. Restricted stock granted under the 2004 Equity Plan entitled the stockholder to all rights of common stock ownership except that the restricted stock may not be sold, transferred, exchanged, or otherwise disposed of

 

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during the restriction period, which will be determined by the Compensation Committee of the Board of Directors. RSUs are generally convertible into shares of common stock pursuant to the Restricted Stock Unit Agreement when the appropriate vesting conditions have been satisfied.

The following table summarizes the activities under the 2004 Equity Plan from inception through May 16, 2012:

 

     Activity  

Equity securities approved

     1,878,976   

Less: Equity securities awarded to eligible employees

  

2005 LTIP

     (103,937)   

2006 LTIP(1)

     (183,212)   

2009 LTIP

     (338,834)   

2011 LTIP

     (211,587)   

STIP(2)

     (159,573)   

Less: Equity securities granted to non-executive members of the Board of Directors

  

Restricted stock

     (86,086)   

Common stock(3)

     (28,696)   

Add: Equity securities forfeited by eligible employees

  

2005 LTIP

     22,488   

2006 LTIP

     21,358   

2009 LTIP

     80,104   

Add: Restricted stock forfeited by the non-executive members of the Board of Directors

     3,985   

Transfer of available equity securities to 2012 Equity Plan

     (894,986)   
  

 

 

 

Total available at May 16, 2012

       
  

 

 

 

 

(1)

On November 14, 2008, our Board of Directors approved an additional award of 7,129 shares of restricted stock under the 2006 LTIP Initial Target Award to eligible employees. In March 2009, our Board of Directors approved an additional award of 43,511 shares of common stock as an Additional Target Award under the 2006 LTIP to eligible employees.

(2)

Pursuant to his employment agreement, Mr. Vincent D. Kelly, our CEO, received 50 percent of his STIP award in our common stock. In relation to his 2009 STIP award, on March 4, 2010 Mr. Kelly received 60,799 shares of common stock based on the closing stock price on February 26, 2010 of $11.26 per share. In relation to his 2010 STIP award, on March 4, 2011 Mr. Kelly received 47,455 shares of common stock based on the closing stock price on February 25, 2011 of $15.21 per share. In relation to his 2011 STIP award, on March 2, 2012 Mr. Kelly received 51,319 shares of common stock based on the closing stock price on February 24, 2012 of $14.10 per share.

(3) 

19,605 existing RSUs were converted into shares of our common stock and granted to the non-executive members of our Board of Directors on March 17, 2008. In addition, 9,091 shares of common stock have been granted in lieu of cash payments to the non-executive members of our Board of Directors for services performed.

On March 23, 2012, our Board of Directors adopted the USA Mobility, Inc. 2012 Equity Incentive Award Plan (the “2012 Equity Plan”) subject to our stockholder’s approval. On May 16, 2012, our stockholders approved the 2012 Equity Plan. The 2012 Equity Plan is intended to replace the 2004 Equity Plan. No further grants will be made under the 2004 Equity Plan. However, the 2004 Equity Plan will continue to govern all outstanding awards thereunder. Any shares which were available for grant under the 2004 Equity Plan including awards that were forfeited or lapsed unexercised as of the date of stockholders’ approval will be available for grant under the 2012 Equity Plan. As of May 16, 2012, 894,986 shares available under the 2004 Equity Plan will be available for grant under the 2012 Equity Plan along with 1,300,000 shares for which stock awards may be

 

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granted under the 2012 Equity Plan. As of May 16, 2012, the maximum number of shares available for grant under the 2012 Equity Plan (excluding any shares that are subsequently forfeited or lapse unexercised under the 2004 Equity Plan, which shares will again be available for grant under 2012 Equity Plan) is 2,194,986. The shares available for grant under the 2012 Equity Plan were registered with the SEC on June 29, 2012.

Awards under the 2012 Equity Plan may be in the form of stock options, restricted common stock (“restricted stock”), RSUs, performance awards (a cash bonus award, a stock bonus award, a performance award or an incentive award that is paid in cash), dividends equivalents, stock payment awards, deferred stock, deferred stock units, or stock appreciation rights.

The following table summarizes the activities under the 2012 Equity Plan from May 16, 2012 through September 30, 2012:

 

     Activity  

Equity securities approved

     1,300,000   

Transfer of: Equity securities available under the 2004 Equity Plan

     894,986   

Add: Equity securities forfeited by eligible employees under the 2011 LTIP

     101,294   

Less: Equity securities awarded to eligible employees 2011 LTIP(1)

     (94,057)   

Less: Equity securities granted to non-executive members of the Board of Directors

     (4,084)   
  

 

 

 

Total equity securities available at September 30, 2012

     2,198,139   
  

 

 

 

 

(1)

On July 1, 2012, our Board of Directors approved an additional award of 36,795 shares of RSUs under the 2011 LTIP to the Chief Operating Officer (“COO”) of Amcom and the Executive Vice President, Selling and Marketing of Amcom based on the closing stock price on June 29, 2012 of $12.86 per share. On September 12, 2012, our Board of Directors awarded 6,664 RSUs to the Vice President, Development of Amcom based on the closing stock price on September 11, 2012 of $11.75 per share. On September 19, 2012, our Board of Directors awarded 50,598 RSUs to the President of Amcom based on the closing stock price on September 18, 2012 of $11.85 per share.

2009 LTIP. On January 6, 2009, our Board of Directors approved a long-term incentive program that included a cash component and a stock component in the form of RSUs based upon achievement of expense reduction and earnings before interest, taxes, depreciation, amortization and accretion goals during our 2012 calendar year and continued employment with the Company. RSUs were granted under the 2004 Equity Plan pursuant to a Restricted Stock Unit Agreement based upon the closing price per share of our common stock on January 15, 2009 of $12.01. Our Board of Directors awarded 329,416 RSUs to certain eligible employees and also approved that future cash dividends related to the existing RSUs will be set aside and paid in cash to each eligible employee when the RSUs are converted into shares of common stock. Existing RSUs would be converted into shares of common stock on the earlier of a change in control of the Company (as defined in the 2004 Equity Plan) or on or after the third business day following the day that we file our 2012 Annual Report on Form 10-K (“2012 Annual Report”) with the SEC but in no event later than December 31, 2013.

Any unvested RSUs awarded under the 2009 LTIP and the related cash dividends are forfeited if the participant terminates employment with USA Mobility. As of December 31, 2011 a total of 80,104 RSUs have been forfeited offset by new grants of 9,418 RSUs resulting in an outstanding balance of 258,730 RSUs as of September 30, 2012. There were no forfeitures or additional grants during the nine months ended September 30, 2012.

We used the fair-value based method of accounting for the 2009 LTIP and are amortizing $3.1 million to expense over the 48-month vesting period. A total of $0.2 million was included in stock based compensation

 

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expense for each of the three months ended September 30, 2012 and 2011, respectively, and a total of $0.7 million and $0.5 million was included in stock based compensation expense for the nine months ended September 30, 2012 and 2011, respectively, in relation to the 2009 LTIP.

Also on January 6, 2009, we provided for long-term cash performance awards to the same certain eligible employees under the 2009 LTIP. Similar to the RSUs, the vesting period for these long-term cash performance awards is 48 months upon attainment of the established performance goals and would be paid on the earlier of a change in control of the Company (as defined in the 2004 Equity Plan); or on or after the third business day following the day that we file our 2012 Annual Report with the SEC but in no event later than December 31, 2013.

We are ratably recognizing $3.0 million to expense over the 48-month vesting period. A total of $0.3 million and $0.2 million was included in payroll and related expense for the three months ended September 30, 2012 and 2011, respectively, and a total of $0.7 million and $0.6 million was included in payroll and related expense for the nine months ended September 30, 2012 and 2011, respectively, for these long-term cash performance awards. Any unvested long-term cash performance awards are forfeited if the participant terminates employment with USA Mobility.

2011 LTIP. On March 15, 2011, our Board of Directors adopted a long-term incentive program that included a stock component in the form of RSUs. The 2011 LTIP provides eligible employees the opportunity to earn RSUs based upon achievement of performance goals, established by our Board of Directors for our revenue and operating cash flows (including software operations) during the period from January 1, 2011 through December 31, 2014 (the “performance period”), and continued employment with the Company. As it relates to software operations, the performance period is considered as April 1, 2011 through December 31, 2014. On April 7, 2011, our Board of Directors granted eligible employees from Amcom RSUs under the 2004 Equity Plan pursuant to a Restricted Stock Unit Agreement based upon the closing price per share of our common stock on April 6, 2011 of $15.41. Our Board of Directors awarded 211,587 RSUs to certain eligible employees at Amcom and also approved that future cash dividends related to the existing RSUs will be set aside and paid in cash to each eligible employee when the RSUs are converted into shares of common stock. Existing RSUs would be converted into shares of common stock on the earlier of a change in control of the Company (as defined in the 2004 Equity Plan for RSUs granted before May 16, 2012 or the 2012 Equity Plan for future grants on or after May 16, 2012) or on or after the third business day following the day that we file our 2014 Annual Report on Form 10-K (“2014 Annual Report”) with the SEC but in no event later than December 31, 2015.

Any unvested RSUs awarded under the 2011 LTIP and the related cash dividends are forfeited if the participant terminates employment with USA Mobility. During the second quarter of 2012, 101,294 RSUs and the related cash dividends were forfeited by two former executives resulting in an outstanding balance of 110,293 RSUs as of June 30, 2012. On July 1, 2012, our Board of Directors awarded an additional grant of 36,795 RSUs to certain eligible employees based on the closing price per share of our common stock on June 29, 2012 of $12.86. On September 12, 2012, our Board of Directors awarded a grant of 6,664 RSUs to an employee based on the closing price per share of our common stock on September 11, 2012 of $11.75. On September 19, 2012, our Board of Directors awarded a grant of 50,598 RSUs to an employee based on the closing price per share of our common stock on September 18, 2012 of $11.85. The outstanding RSUs under the 2011 LTIP as of September 30, 2012 were 204,350 RSUs. On October 15, 2012, our Board of Directors awarded a grant of 18,221 RSUs to an employee based on the closing price per share of our common stock on October 12, 2012 of $11.66 resulting in a net total of 222,571 RSUs outstanding as of October 15, 2012. Our Board of Directors also approved that future cash dividends relating to these RSUs will be set aside and paid in cash to each eligible employee when the RSUs are converted into shares of common stock.

We used the fair-value based method of accounting for the 2011 LTIP and are amortizing $1.5 million (after the effect of estimated forfeitures) to expense over the 45-month vesting period beginning on April 1, 2011 for the April 1, 2011 grant of RSUs, $0.4 million (after the effect of estimated forfeitures) to expense over the 30-month

 

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vesting period beginning on July 1, 2012 for the additional grant of RSUs awarded on July 1, 2012, and $0.6 million (after the effect of estimated forfeitures) to expense over the 28-month vesting period beginning in September 2012 for the grants of RSUs awarded in September 2012. A total of $0.2 million was included in stock based compensation expense for each of the three months ended September 30, 2012 and 2011, respectively, and a total of $0.1 million and $0.4 million was included in stock based compensation expense for the nine months ended September 30, 2012 and 2011, respectively, in relation to the 2011 LTIP. Stock based compensation expense for the nine months ended September 30, 2012 included a net one-time benefit of $0.4 million for forfeitures under the 2011 LTIP associated with the departure of two former executives in our software operations.

Board of Directors Equity Compensation. On August 1, 2007, for periods of service beginning on July 1, 2007, our Board of Directors approved that, in lieu of RSUs, each non-executive director will be granted in arrears on the first business day following the quarter of service, restricted stock under the 2004 Equity Plan or the 2012 Equity Plan for their service on the Board of Directors and committees thereof. The restricted stock will be granted quarterly based upon the closing price per share of our common stock at the end of each quarter, such that each non-executive director will receive $40,000 per year of restricted stock ($50,000 for the Chair of the Audit Committee). The restricted stock will vest on the earlier of a change in control of the Company (as defined in the 2004 Equity Plan for restricted stock granted before May 16, 2012 or the 2012 Equity Plan for future grants on or after May 16, 2012) or one year from the date of grant, provided, in each case, that the non-executive director maintains continuous service on the Board of Directors. Future cash dividends related to the restricted stock will be set aside and paid in cash to each non-executive director on the date the restricted stock vests. In addition to the quarterly restricted stock grants, the non-executive directors will be entitled to cash compensation of $40,000 per year ($50,000 for the Chair of the Audit Committee), also payable quarterly. These sums are payable, at the election of the non-executive director, in the form of cash, shares of common stock, or any combination thereof.

The following table details information on the restricted stock vested or granted to our non-executive directors in 2011 and 2012:

 

Service for the
        Three Months Ended        

  Grant Date   Price Per
Share(1)
    Restricted
Stock
Granted
    Restricted
Stock
Vested
    Vesting Date   Restricted
Stock
Granted and
Outstanding
    Cash
Dividends
Paid(2)
 

December 31, 2010

  January 3, 2011   $ 17.77        2,955        (2,955)      January 3, 2012          $ 2,955   

March 31, 2011

  April 1, 2011     14.48        3,627        (3,627)      April 2, 2012            3,627   

June 30, 2011

  July 1, 2011     15.26        3,439        (3,439)      July 2, 2012            3,439   

September 30, 2011

  October 3, 2011     13.20        3,979        (3,979)      October 1, 2012            3,979   

December 31, 2011

  January 3, 2012     13.87        3,785             January 2, 2013     3,785          

March 31, 2012

  April 2, 2012     13.93        3,769             April 1, 2013     3,769          

June 30, 2012

  July 2, 2012     12.86        4,084             July 1, 2013     4,084          

September 30, 2012

  October 1, 2012     11.87            5,263             October 1, 2013             5,263          
     

 

 

   

 

 

     

 

 

   

 

 

 

Total

        30,901        (14,000)          16,901      $ 14,000   
     

 

 

   

 

 

     

 

 

   

 

 

 

 

(1)

The quarterly restricted stock granted is based on the price per share of our common stock on the last trading day prior to the quarterly grant date.

(2) 

Amount excludes interest earned and paid upon vesting of shares of restricted stock.

The shares of restricted stock will vest one year from the date of grant and the related cash dividends on the vested restricted stock will be paid to our non-executive directors at vesting. Grants of shares of restricted stock made after May 16, 2012 will reduce the number of shares eligible for future issuance under the 2012 Equity Plan.

We used the fair-value based method of accounting for the equity awards. A total of $0.1 million was included in stock based compensation expense for each of the three months ended September 30, 2012 and 2011, respectively, and

 

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a total of $0.2 million was included in stock based compensation expense for each of the nine months ended September 30, 2012 and 2011, respectively, in relation to the restricted stock granted to our non-executive directors.

The following table details information on the cash dividends declared in 2012 relating to the restricted stock granted to our non-executive directors:

 

Year

  Declaration Date     Record Date     Payment Date     Per Share Amount     Total Amount  
2012     February 22        March 16        March 30      $ 0.250      $ 3,708   
    May 3        May 18        June 22        0.250        3,743   
    July 30        August 17        September 7        0.125        1,952   
       

 

 

   

 

 

 
Total         $ 0.625      $ 9,403   
       

 

 

   

 

 

 

Board of Directors Common Stock. As of September 30, 2012, a cumulative total of 9,091 shares of common stock have been granted under the 2004 Equity Plan in lieu of cash payments to the non-executive directors for services performed. These shares of common stock reduced the number of shares eligible for future issuance under the 2004 Equity Plan. No directors have elected common stock in lieu of cash payments for their services during the nine months ended September 30, 2012.

Cash Dividends to Stockholders. Cash dividends paid as disclosed in the statements of cash flows for the nine months ended September 30, 2012 and 2011 include previously declared cash dividends on shares of vested restricted stock issued to our non-executive directors. Cash dividends on RSUs and restricted stock have been accrued and are paid when the applicable vesting conditions are met. Accrued cash dividends on forfeited RSUs and restricted stock are also forfeited.

On July 30, 2012, our Board of Directors reset the quarterly dividend distribution rate to $0.125 per share of common stock from $0.25 per share of common stock. The following table details our cash dividend payments made in 2012:

 

Year

   Declaration Date    Record Date    Payment Date    Per Share Amount      Total  Payment(1)  
                           (Dollars in thousands)  

2012

   February 22    March 16    March 30    $ 0.250       $ 5,535   
   May 3    May 18    June 22      0.250         5,540   
   July 30    August 17    September 7      0.125         2,754   
           

 

 

    

 

 

 

Total

            $ 0.625       $ 13,829   
           

 

 

    

 

 

 

 

(1)

The total payment reflects the cash dividends paid in relation to common stock and vested restricted stock.

Future Cash Dividends to Stockholders. On November 1, 2012, our Board of Directors declared a regular quarterly dividend of $0.125 per share of common stock, with a record date of November 16, 2012 and a payment date of December 7, 2012. This dividend of approximately $2.8 million will be paid from available cash on hand.

Common Stock Repurchase Program. On July 31, 2008, our Board of Directors approved a program to repurchase up to $50.0 million of our common stock in the open market during the twelve-month period commencing on or about August 5, 2008. As discussed below, this program has been extended. Credit Suisse Securities (USA) LLC will administer such purchases. We used available cash on hand and net cash provided by operating activities to fund the common stock repurchase program.

The Company’s stock repurchase program has been extended at various dates between 2009 through 2012 by our Board of Directors. On July 24, 2012, our Board of Directors approved a fifth supplement to the common stock repurchase program effective August 1, 2012 which reset the repurchase authority to $25.0 million as of August 1, 2012 and extended the purchase period through December 31, 2013. This repurchase authority allows, at management’s discretion, to selectively repurchase shares of our common stock from time to time in the open market depending upon market price and other factors. Without exceeding the $25.0 million repurchase authority

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

during the purchase period (August 1, 2012 through December 31, 2013), the maximum repurchase authority for the period August 1, 2012 through December 31, 2012 is $13.5 million and the maximum repurchase authority for the calendar year 2013 is $19.1 million.

During the third quarter of 2012, we purchased 434,982 shares of our common stock for approximately $4.9 million (excluding commissions). From the inception of the common stock repurchase program through September 30, 2012, we repurchased a total of 5,991,313 shares of our common stock for approximately $56.6 million (excluding commissions). Repurchased shares of our common stock were accounted for as a reduction to common stock and additional paid-in-capital in the period in which the repurchase occurred. All repurchased shares of common stock were returned to the status of authorized but unissued shares of the Company. There was approximately $20.1 million of common stock repurchase authority remaining under the program as of September 30, 2012.

Additional Paid-in Capital. For the nine months ended September 30, 2012, additional paid-in capital decreased by $3.6 million. The decrease in 2012 was due primarily to the common stock repurchase program, partially offset by the amortization of stock based compensation (net of benefits recorded for forfeitures under the 2011 LTIP) and a net issuance of common stock under the 2011 STIP to our CEO after purchase of common stock from the CEO for his tax withholdings.

Net Income per Common Share. Basic net income per common share is computed on the basis of the weighted average common shares outstanding. Diluted net income per common share is computed on the basis of the weighted average common shares outstanding plus the effect of all potentially dilutive common shares including outstanding restricted stock using the “treasury stock” method plus the effect of outstanding RSUs, which are treated as contingently issuable shares. During the first quarter of 2012, we acquired a total of 21,657 shares of our common stock from our CEO in payment of required tax withholdings for the common stock awarded to him on March 2, 2012 related to the 2011 STIP. These shares of common stock acquired were retired and excluded from our reported outstanding share balance as of September 30, 2012. During the third quarter of 2012, 434,982 shares of common stock were repurchased under our common stock repurchase program. These shares of common stock acquired were retired and excluded from our reported outstanding share balance as of September 30, 2012. For the three months ended and nine months ended September 30, 2012, the effect of 171 and 159 potential dilutive common shares, respectively, was not included in the calculation for diluted net income per share as the impact was anti-dilutive. For the three months and nine months ended September 30, 2011, the effect of 155 and 151 of potential dilutive common shares, respectively, was not included in the calculation for diluted net income per share as the impact was anti-dilutive. The components of basic and diluted net income per common share were as follows for the periods stated:

 

     For the Three Months Ended
September 30,
     For the Nine Months Ended
September 30,
 
     2012      2011      2012      2011  
     (Dollars in thousands, except share and per share amounts)  

Net income

   $             8,048       $             10,447       $             24,957       $             69,693   
  

 

 

    

 

 

    

 

 

    

 

 

 

Weighted average shares of common stock outstanding

     21,973,473         22,090,913         22,069,785         22,080,485   

Dilutive effect of restricted stock and RSUs

     426,461         482,151         464,342         406,889   
  

 

 

    

 

 

    

 

 

    

 

 

 

Weighted average shares of common stock and common stock equivalents

     22,399,934         22,573,064         22,534,127         22,487,374   
  

 

 

    

 

 

    

 

 

    

 

 

 

Net income per common share

           

Basic(1)

   $ 0.37       $ 0.47       $ 1.13       $ 3.16   
  

 

 

    

 

 

    

 

 

    

 

 

 

Diluted(1)

   $ 0.36       $ 0.46       $ 1.11       $ 3.10   
  

 

 

    

 

 

    

 

 

    

 

 

 

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

 

(1) 

Basic and diluted net income per common share is computed independently for each period presented. As a result, the sum of the quarterly basic and diluted net income per common share for the nine months ended September 30, 2012 and 2011 may not equal the total computed for the nine months.

(16) Stock Based Compensation — Compensation expense associated with RSUs and restricted stock is recognized based on the fair value of the instruments, over the instruments’ vesting period. Stock based compensation expense for wireless operations was $0.3 million and $0.2 million for the three months ended September 30, 2012 and 2011, respectively, and $0.8 million and $0.7 million for the nine months ended September 30, 2012 and 2011, respectively. Stock based compensation expense for software operations was $0.2 million for each of the three months ended September 30, 2012 and 2011, respectively, and $0.1 million and $0.4 million for the nine months ended September 30, 2012 and 2011, respectively. Stock based compensation expense for software operations for the nine months ended September 30, 2012 included a benefit of $0.4 million for forfeitures under the 2011 LTIP associated with the departure of two former executives. The following table reflects the results of operations line items for stock based compensation expense for the periods stated:

 

     For the Three  Months
Ended September 30,
     For the Nine  Months
Ended September 30,
 

Operating Expense Category

       2012              2011              2012              2011      
     (Dollars in thousands)  

Service, rental and maintenance

   $     6       $ 6       $ 18       $ 17   

Selling and marketing

     19         16         53         49   

General and administrative

     435         392         831         1,027   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total stock based compensation

   $     460       $     414       $     902       $     1,093   
  

 

 

    

 

 

    

 

 

    

 

 

 

(17) Research and Product Development — Research and product development costs are expensed as incurred and are reflected in service, rental and maintenance expenses. Costs eligible for capitalization were not material to the consolidated financial statements.

(18) Advertising Costs — Advertising costs are charged to operations when incurred because they occur in the same period as the benefit is derived. These costs are included in selling and marketing. We do not incur any direct response advertising costs. Advertising expenses were $3,700 and $7,200 for the three months ended September 30, 2012 and 2011, respectively, and $21,700 and $19,600 for the nine months ended September 30, 2012 and 2011, respectively, for wireless operations. Advertising expenses were $0.2 million and $0.1 million for the three months ended September 30, 2012 and 2011, respectively, and $0.5 million and $0.2 million for the nine months ended September 30, 2012 and 2011, respectively, for software operations.

(19) Income Taxes — We file our income tax returns as prescribed by the tax laws of the jurisdictions in which we operate. Our Federal income tax returns have been examined by the IRS through the year ended December 31, 2008. Amcom’s separate Federal income tax returns have been audited through the fiscal year ended March 31, 2010 (2009 return). Amcom’s final separate company Federal income tax return was filed for the stub period ended on March 2, 2011 (2010 return) on August 15, 2011.

We are required to evaluate the recoverability of our deferred income tax assets. The assessment is required to determine whether based on all available evidence, it is more likely than not (i.e., greater than a 50% probability) whether all or some portion of the deferred income tax assets will be realized in the future. At September 30, 2012, we had total deferred income tax assets of $160.7 million and a valuation allowance of $115.7 million resulting in an estimated recoverable amount of deferred income tax assets of $45.0 million. This reflected a change from the December 31, 2011 balance of deferred income tax assets of $175.9 million and a valuation allowance of $115.7 million resulting in an estimated recoverable amount of $60.2 million. The change reflected the expected usage of the deferred income tax assets based on the estimates of 2012 taxable income.

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

We consider both positive and negative evidence when evaluating the recoverability of our deferred income tax assets. During the fourth quarter of each year, we prepare a five year forecast of taxable income for our wireless and software operations. The wireless operations have experienced a continuing decline in revenues and taxable income as subscribers switch to other solutions. The software operations have been impacted by the past economic slowdown resulting in customers deferring purchases. The wireless and software forecasts of taxable income for the next five years are not sufficient to result in the full realization of our deferred income tax assets.

At both September 30, 2012 and December 31, 2011, the balance of the valuation allowance was $115.7 million. Included in the valuation allowance were $0.6 million and $0.7 million for foreign operations at September 30, 2012 and December 31, 2011, respectively.

The anticipated effective income tax rate is expected to continue to differ from the Federal statutory rate of 35% due to the effect of changes to the deferred income tax asset valuation allowance, the effect of state income taxes, foreign rate differential, permanent differences between book and taxable income, and certain discrete items.

As of January 1, 2012, we had approximately $428.2 million of Federal net operating losses (“NOLs”) available to offset future taxable income. Of this amount, approximately $61.0 million is limited by an Internal Revenue Code Section 382 (“IRC Section 382”) limitation. The IRC Section 382 limited NOLs may be used at a rate of $6.1 million per year. The remainder of our NOLs carryforwards of $367.2 million is not subject to a limitation. The IRC Section 382 limited NOLs will fully expire at December 31, 2021 and the unlimited NOLs begin expiring in 2023 and will fully expire in 2029.

(20) Related Party Transactions — A member of our Board of Directors also served as a director for an entity that leases transmission tower sites to our Company. For the three months ended September 30, 2012 and 2011, we paid that entity $1.0 million and $1.7 million, respectively, and for the nine months ended September 30, 2012 and 2011, we paid that entity $3.3 million and $6.3 million, respectively, in site rent expenses for wireless operations that were included in service, rental and maintenance expenses.

Beginning in April 2012, a family member of our CEO is employed as COO at Teleperformance USA, Inc. (“TPUSA”), a third party provider of customer service support for our wireless operations. We paid TPUSA $0.6 million and $0.8 million for the three months ended September 30, 2012 and 2011, respectively, and $1.9 million and $2.5 million for the nine months ended September 30, 2012 and 2011, respectively, in outside service expenses for wireless operations that were included in general and administrative expenses. Our payments to TPUSA represent less than 1% of the 2011 consolidated revenue for TPUSA. We had used the services of TPUSA since March 10, 2003, prior to the family member of the CEO becoming an employee of TPUSA in April 2012.

(21) Commitments and Contingencies — In May 2012, we contracted with a managed service-hosting provider for certain computer support services over a three-year contract term for $0.5 million.

A series of decisions by the Federal Communications Commission (“FCC”) and related amendments to interconnection agreements with local exchange carriers (“LECs”) have largely resolved the uncertainty and liability exposure once faced by the Company with respect to interconnection commitments. Specifically, FCC rules now make clear that we are not required to pay reciprocal compensation or switched access charges to LECs. Although we are required under certain interconnection agreements to pay “transit charges” – i.e., charges for telecommunications traffic that originates on a third-party carrier’s network and traverses the network of a LEC with which we interconnect – we pay immaterial amounts for such transit services and make the required payments as billed in the ordinary course of business. We have only one live billing dispute with a LEC relating to transit charges, and the amount in dispute is immaterial. As a result, any liability to which we are exposed as a result of outstanding charges for transit service (including service charges and late fees) is not material.

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

We have various LOCs outstanding with multiple state agencies. The LOCs have one to three-year contract requirements and contain automatic renewal terms. The deposits related to the LOCs are included within other assets on the condensed consolidated balance sheets.

During the third quarter, we established a one year $0.2 million LOC for an international sale. This LOC has reduced our available borrowing capacity under our Amended Credit Agreement.

We are involved, from time to time, in lawsuits arising in the normal course of business. We believe these pending lawsuits will not have a material adverse impact on our financial results or operations.

The following amends and restates the description of previously reported legal contingencies in the 2011 Annual Report for which there has been a material development during the nine months ended September 30, 2012.

Filed Litigation. On June 25, 2012, Mr. and Mrs. Andre C. Franco (collectively the “Plaintiffs”) filed a lawsuit in the Circuit Court for Montgomery County, Maryland against Metrocall, Inc. (now USA Mobility Wireless, Inc. “Wireless”), and an employee of Wireless (collectively “the Defendants”). The lawsuit arose from a vehicle accident involving the employee in December 2009. The Plaintiffs seek damages of $21.0 million jointly and severally from the Defendants. As of September 30, 2012, the Plaintiffs and the Company are currently in discussion regarding mediation.

We are fully insured for these damages and our defense against this claim has been assumed by the insurance carrier who has designated legal counsel to handle this lawsuit on our behalf. We do not expect the monetary settlement of this lawsuit, if any, would have a material impact on our financial condition or results of operations.

(22) Segment Reporting — With the acquisition of Amcom on March 3, 2011, we currently have two reportable operating segments: a Wireless segment and a Software segment. These segments are operated and managed as strategic business units and are organized by products and services. We measure and evaluate our segments based on segment operating income, consistent with the chief operating decision maker’s assessment of segment performance.

Our segments and their principal activities consist of the following:

 

Wireless

   Provides local, regional and nationwide one-way paging and advanced two-way messaging services and mobile voice and data services through third party providers.

Software

   Provides mission critical unified communications solutions for contact centers, emergency management, mobile event notification and messaging.

We use a non-GAAP financial measure as a key element in determining performance for purposes of incentive compensation under our annual STIP. That non-GAAP financial measure is operating cash flow (“OCF”) defined as earnings before interest, taxes, depreciation, amortization and accretion (“EBITDA”) less purchases of property and equipment. (EBITDA is defined as operating income plus depreciation, amortization and accretion, each determined in accordance with GAAP). Purchases of property and equipment are also determined in accordance with GAAP.

 

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USA MOBILITY, INC.

UNAUDITED NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)

 

The following table presents the key financial metrics of our segments for the periods stated:

 

     For the Three Months
Ended September 30,
     For the Nine Months
Ended September 30,
 
     2012      2011      2012      2011(1)  
     (Dollars in thousands)  

Revenues:

           

Wireless

   $   41,440       $   48,541       $   128,488       $   153,168   

Software

     13,676         12,929         39,324         30,808   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total revenues

     55,116         61,470         167,812         183,976   
  

 

 

    

 

 

    

 

 

    

 

 

 

Operating expenses:

           

Wireless

     28,079         32,014         86,538         106,945   

Software

     13,990         13,266         40,160         31,303   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total operating expenses

     42,069         45,280         126,698         138,248   
  

 

 

    

 

 

    

 

 

    

 

 

 

Operating income (loss):

           

Wireless

     13,361         16,527         41,950         46,223   

Software

     (314)         (337)         (836)         (495)   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total operating income

   $ 13,047       $ 16,190       $ 41,114       $ 45,728   
  

 

 

    

 

 

    

 

 

    

 

 

 

EBITDA (as defined by the Company):

           

Wireless

   $ 16,305       $ 19,934       $ 50,563       $ 57,280   

Software

     1,466         1,336         4,396         3,366   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total EBITDA

     17,771         21,270         54,959         60,646   
  

 

 

    

 

 

    

 

 

    

 

 

 

% of revenue

     32.2%         34.6%         32.8%         33.0%   

Capital expenditures:

           

Wireless

     2,658         1,758         7,031         4,973   

Software

     38         21         104         161   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total capital expenditures

     2,696         1,779         7,135         5,134   
  

 

 

    

 

 

    

 

 

    

 

 

 

OCF (as defined by the Company):

           

Wireless

     13,647         18,176         43,532         52,307   

Software

     1,428         1,315         4,292         3,205   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total OCF

   $ 15,075       $ 19,491       $ 47,824       $ 55,512   
  

 

 

    

 

 

    

 

 

    

 

 

 

% of revenue

     27.4%         31.7%         28.5%         30.2%   

 

(1) 

Software operations reflect financial results from March 3, 2011 to September 30, 2011 and are net of reductions to maintenance revenue as required by acquisition accounting to reflect fair value.

Segment information for total assets is not presented as such information is not used in measuring segment performance or allocating resources among segments.

 

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Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-Looking Statements

This Quarterly Report on Form 10-Q (“Quarterly Report”) contains forward-looking statements and information relating to USA Mobility, Inc. and its subsidiaries (“USA Mobility” or the “Company”) that set forth anticipated results based on management’s current plans, known trends and assumptions. These statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Statements that are predictive in nature, that depend upon or refer to future events or conditions, or that include words such as “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “target”, “forecast” and similar expressions, as they relate to USA Mobility are forward-looking statements.

Although these statements are based upon current plans, known trends and assumptions that management considers reasonable, they are subject to certain risks, uncertainties and assumptions, including but not limited to those discussed below and under the captions “Business,” “Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”),” and “Part I – Item 1A – Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2011, filed with the United States Securities and Exchange Commission (the “SEC”) on February 23, 2012 (the “2011 Annual Report”). Should known or unknown risks or uncertainties materialize, known trends change, or underlying assumptions prove inaccurate, actual results or outcomes may differ materially from past results and those described herein as anticipated, believed, estimated, expected or intended. Investors are cautioned not to place undue reliance on these forward-looking statements.

The Company undertakes no obligation to update forward-looking statements. Investors are advised to consult all further disclosures the Company makes in its subsequent reports on Form 10-Q and Form 8-K that it will file with the SEC. Also note that, in the risk factors, the Company provides a cautionary discussion of risks, uncertainties and possibly inaccurate assumptions relevant to its business. These are factors that, individually or in the aggregate, could cause the Company’s actual results to differ materially from past results as well as those results that may be forecasted, anticipated, believed, estimated, expected or intended. It is not possible to predict or identify all such risk factors. Consequently, investors should not consider the risk factor discussion to be a complete discussion of all of the potential risks or uncertainties that could affect USA Mobility’s business, results of operations or financial condition, subsequent to the filing of this Quarterly Report.

Overview

The following MD&A is intended to help the reader understand the results of operations and financial condition of USA Mobility. The MD&A is provided as a supplement to, and should be read in conjunction with, our 2011 Annual Report and our condensed consolidated financial statements and accompanying notes.

USA Mobility, a holding company, which, acting through our indirect wholly-owned subsidiary, USA Mobility Wireless, Inc. (“wireless operations”), is a leading provider of wireless messaging, mobile voice and data and unified communications solutions in the United States. In addition, through our indirect wholly-owned subsidiary, Amcom Software, Inc. (“Amcom” or “software operations”), we provide mission critical unified communications solutions for contact centers, emergency management, mobile event notification, and Smartphone messaging. Our combined product offerings are capable of addressing a customer’s mission critical communications needs. We offer our services and products in the United States and abroad primarily to three major market segments: healthcare, government and large enterprise. The key market segments for the wireless operations include healthcare, government and large enterprise, while the software operations also have a presence in hospitality, in addition to these three segments. For the wireless operations, the government business has been trending downward over the last several years as state and local governments have been struggling with budget constraints. At the same time, our wireless (paging) services tend to be a reliable and low cost communication alternative when budgets are constrained and therefore paging services can be positioned well against other communication tools. Large enterprise customers have been trending away from paging to cell/smart phones for a number of years and we expect that trend to continue in future years. Our software operations leverage these trends with more advanced critical messaging offerings for smart phones and more advanced

 

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Table of Contents

unified communication tools. The trend toward more advanced/smart communications devices has been ongoing in large enterprise and is emerging in healthcare and government.

We generate revenue by providing paging services, developing, licensing, and supporting a wide range of software products and services. Our most significant expenses are related to compensating employees, site rents, telecommunications and income taxes.

Wireless Operations

Our wireless operations provide one-way and advanced two-way wireless messaging services including information services throughout the United States. We also offer voice mail, personalized greeting, message storage and retrieval, and equipment loss and/or maintenance protection to both one-way and two-way messaging subscribers. We market and distribute these wireless messaging and information services through a direct sales force and a small indirect sales channel.

Direct. The direct sales force rents or sells products and messaging services directly to customers ranging from small and medium-sized businesses to companies in the Fortune 1000, healthcare and related businesses, and Federal, state and local government agencies. We intend to continue to market to commercial enterprises utilizing our direct sales force as these commercial enterprises have typically disconnected service at a lower rate than individual consumers. Our sales personnel maintain a sales presence throughout the United States. In addition, we maintain several corporate sales groups focused on medical sales, Federal government accounts, large enterprises, advanced wireless services, emergency/mass notification services, and other product offerings.

Indirect. Within the indirect channel, we contract with and invoice an intermediary for airtime services (which includes telemetry services). The intermediary or “reseller” in turn markets, sells, and provides customer service to the end user. Generally, there is no contractual relationship that exists between us and the end subscriber. Therefore, operating costs per unit to provide these services are lower than those required in the direct distribution channel. Indirect units in service typically have lower average revenue per unit (“ARPU”) than direct units in service. The rate at which subscribers disconnect service in the indirect distribution channel has generally been higher than the rate experienced with direct customers, and we expect this trend to continue in the foreseeable future.

The following table summarizes the breakdown of our direct and indirect units in service at specified dates:

 

     As of
September  30,
2012
     As of
June 30,
2012
     As of
September  30,
2011
 

Distribution Channel

   Units      % of Total      Units      % of Total      Units      % of Total  
     (Units in thousands)  

Direct

     1,445         93.5%         1,477         93.3%         1,603         93.1%   

Indirect

     101         6.5%         106         6.7%         118         6.9%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

     1,546         100.0%         1,583         100.0%         1,721         100.0%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

As noted above in the “Overview”, our key market segments are healthcare, government and large enterprise. The following table indicates the percentage of our units in service by key market segments for the periods stated and illustrates the relative significance of these market segments to our operations.

 

     As of September 30,  

Market Segment

   2012      2011  

Healthcare

     65.9%         61.7%   

Government

     10.8%         12.3%   

Large enterprise

     8.6%         9.6%   

Other

     8.1%         9.5%   
  

 

 

    

 

 

 

Total Direct

     93.4%         93.1%   

Total Indirect

     6.6%         6.9%   
  

 

 

    

 

 

 

Total

     100.0%         100.0%   
  

 

 

    

 

 

 

 

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Table of Contents

The following table indicates the revenue by key market segments for the periods stated and illustrates the relative significance of these market segments to our operations.

 

     For the Three Months Ended September 30,      For the Nine Months Ended September 30,  

Market Segment

   2012      % of Total      2011      % of Total      2012      % of Total      2011      % of Total  
     (Dollars in thousands)  

Healthcare

   $   25,340         61.1%       $   27,713         57.1%       $ 77,065         60.0%       $ 84,920         55.4%   

Government

     3,722         9.0%         4,724         9.7%         11,773         9.1%         15,480         10.1%   

Large enterprise

     5,074         12.3%         6,264         12.9%         16,074         12.6%         19,844         13.0%   

Other

     5,502         13.3%         7,284         15.0%         17,695         13.7%         24,251         15.8%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total Direct

     39,638         95.7%         45,985         94.7%         122,607         95.4%         144,495         94.3%   

Total Indirect

     1,802         4.3%         2,556         5.3%         5,881         4.6%         8,673         5.7%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

   $ 41,440         100.0%       $ 48,541         100.0%       $   128,488         100.0%       $   153,168         100.0%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

The following table sets forth information on our direct units in service by account size for the periods stated:

 

     As of
September  30,
2012
     As of
June 30,
2012
     As of
September  30,
2011
 

Account Size

   Units      % of Total      Units      % of Total      Units      % of Total  
     (Units in thousands)  

1 to 3 Units

     55         3.8%         58         3.9%         69         4.3%   

4 to 10 Units

     33         2.3%         35         2.3%         42         2.6%   

11 to 50 Units

     78         5.4%         82         5.6%         99         6.2%   

51 to 100 Units

     50         3.5%         52         3.6%         61         3.8%   

101 to 1000 Units

     343         23.7%         356         24.1%         399         24.9%   

> 1000 Units

     886         61.3%         894         60.5%         933         58.2%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total direct units in service

     1,445         100.0%         1,477         100.0%         1,603         100.0%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Customers may subscribe to one-way or two-way messaging services for a periodic (monthly, quarterly, semi-annual, or annual) service fee which is generally based upon the type of service provided, the geographic area covered, the number of devices provided to the customer and the period of commitment. Voice mail, personalized greeting, and equipment loss and/or maintenance protection may be added to either one-way or two-way messaging services, as applicable, for an additional monthly fee. Equipment loss protection allows subscribers who lease devices to limit their cost of replacement upon loss or destruction of a messaging device. Maintenance services are offered to subscribers who own their device.

A subscriber to one-way messaging services may select coverage on a local, regional or nationwide basis to best meet their messaging needs. Local coverage generally allows the subscriber to receive messages within a small geographic area, such as a city. Regional coverage allows a subscriber to receive messages in a larger area, which may include a large portion of a state or sometimes groups of states. Nationwide coverage allows a subscriber to receive messages in major markets throughout the United States. The monthly fee generally increases with the size of the coverage area. Two-way messaging is generally offered on a nationwide basis.

 

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The following table summarizes the breakdown of our one-way and two-way units in service at specified dates:

 

     As of
September  30,
2012
     As of
June 30,
2012
     As of
September  30,
2011
 

Service Type

       Units              % of Total              Units              % of Total              Units              % of Total      
     (Units in thousands)  

One-way messaging

     1,421         91.9%         1,453         91.8%         1,578         91.7%   

Two-way messaging

     125         8.1%         130         8.2%         143         8.3%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

     1,546         100.0%         1,583         100.0%         1,721         100.0%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

The demand for one-way and two-way messaging services declined at each specified date and we believe demand will continue to decline for the foreseeable future. Demand for our services has also been impacted by the weak United States economy and high unemployment rates nationwide. To the extent that unemployment rates may remain high or increase for the remainder of 2012, we anticipate an unfavorable impact on the level of subscriber cancellations.

We provide wireless messaging services to subscribers for a periodic fee, as described above. In addition, subscribers either lease a messaging device from us for an additional fixed monthly fee or they own a device, having purchased it either from us or from another vendor. We also sell devices to resellers who lease or resell devices to their subscribers and then sell messaging services utilizing our networks.

We derive the majority of our revenues from fixed monthly or other periodic fees, charged to subscribers for wireless messaging services. Such fees are not generally dependent on usage. As long as a subscriber maintains service, operating results benefit from recurring payment of these fees. Revenues are generally based upon the number of units in service and the monthly charge per unit. The number of units in service changes based on subscribers added, referred to as gross placements, less subscriber cancellations, or disconnects. The net of gross placements and disconnects is commonly referred to as net gains or losses of units in service or net disconnect rate. The absolute number of gross placements as well as the number of gross placements relative to average units in service in a period, referred to as the gross placement rate, is monitored on a monthly basis. Disconnects are also monitored on a monthly basis. The ratio of units disconnected in a period to average units in service for the same period, called the disconnect rate, is an indicator of our success at retaining subscribers, which is important in order to maintain recurring revenues and to control operating expenses.

The following table sets forth our gross placements and disconnects for the periods stated:

 

     For the Three Months Ended  
     September 30, 2012      June 30, 2012      September 30, 2011  

Distribution Channel

   Gross
Placements
     Disconnects      Gross
Placements
     Disconnects      Gross
Placements
     Disconnects  
     (Units in thousands)  

Direct

             48                 80                 53                 84                 55                 108   

Indirect

     1         6         2         5         3         8   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

     49         86         55         89         58         116   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

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The following table sets forth information on the direct net disconnect rate by account size for our direct customers for the periods stated:

 

     For the Three Months Ended  

Account Size

       September 30,    
    2012    
         June 30,    
    2012    
         September 30,    
2011
 

1 to 3 Units

     (5.3%)         (5.7%)         (5.9%)   

4 to 10 Units

     (4.8%)         (6.2%)         (6.4%)   

11 to 50 Units

     (4.8%)         (4.1%)         (6.4%)   

51 to 100 Units

     (3.9%)         (2.4%)         (10.4%)   

101 to 1000 Units

     (3.8%)         (4.7%)         (2.9%)   

> 1000 Units

     (1.0%)         (0.3%)         (2.1%)   
  

 

 

    

 

 

    

 

 

 

Total direct net unit loss %

     (2.2%)         (2.0%)         (3.2%)   
  

 

 

    

 

 

    

 

 

 

The other factor that contributes to revenue, in addition to the number of units in service, is the monthly charge per unit. As previously discussed, the monthly charge per unit is dependent on the subscriber’s service, extent of geographic coverage, whether the subscriber leases or owns the messaging device and the number of units the customer has in the account. The ratio of revenues for a period to the average units in service for the same period, commonly referred to as ARPU, is a key revenue measurement as it indicates whether charges for similar services and distribution channels are increasing or decreasing. ARPU by distribution channel and messaging service are monitored regularly.

The following table sets forth ARPU by distribution channel for the periods stated:

 

     ARPU For the Three Months Ended  

Distribution Channel

   September 30,
2012
     June 30,
2012
     September 30,
2011
 

Direct

   $     8.54       $     8.62       $     8.77   

Indirect

     5.77         5.97         6.22   

Consolidated

     8.36         8.45         8.59   

While ARPU for similar services and distribution channels is indicative of changes in monthly charges and the revenue rate applicable to new subscribers, this measurement on a consolidated basis is affected by several factors, including the mix of units in service and the pricing of the various components of our services. We expect future sequential annual revenues to decline in line with recent trends. The change in ARPU in the direct distribution channel is the most significant indicator of rate-related changes in our revenues. The decrease in consolidated ARPU for the quarter ended September 30, 2012 from the previous quarters was due to the change in composition of our customer base as the percentage of units in service attributable to larger customers continues to increase. These larger customers benefit from lower pricing associated with their larger number of units-in-service. We believe that without further price adjustments, ARPU would trend lower for both the direct and indirect distribution channels in 2012 and that price increases could mitigate, but not completely offset, the expected declines in both ARPU and revenues.

The following table sets forth information on direct ARPU by account size for the periods stated:

 

     For the Three Months Ended  

Account Size

   September 30,
2012
     June 30,
2012
     September 30,
2011
 

1 to 3 Units

   $ 15.43       $ 15.49       $ 15.62   

4 to 10 Units

     14.42         14.40         14.52   

11 to 50 Units

     12.11         12.24         12.30   

51 to 100 Units

     10.48         10.35         10.59   

101 to 1000 Units

     8.97         9.01         8.90   

> 1000 Units

     7.28         7.34         7.42   
  

 

 

    

 

 

    

 

 

 

Total direct ARPU

   $ 8.54       $ 8.62       $ 8.77   
  

 

 

    

 

 

    

 

 

 

 

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Table of Contents

Software Operations

Our primary business in the software operations is the sale of software, professional services (consulting and training), equipment sales (to be used in conjunction with the software) and post-contract support (on-going maintenance). The software is licensed to end users under an industry standard software license agreement. Our software products are considered to be “off-the-shelf software” with the software marketed as a stock item that customers can use with little or no customization. Such sales generate license fees (or revenues). In addition to the license fees, we generate revenue through the delivery of implementation services and training, annual maintenance revenues and the sale of third party equipment for use with the software.

Specifically, we develop, sell, and support enterprise-wide systems for hospitals and other organizations needing to automate, centralize, and standardize mission critical communications. These solutions are used for contact centers, emergency management, mobile event notification and messaging. We are focused on marketing these solutions primarily to the healthcare sector and to a lesser extent the government, large enterprise and hospitality sectors. These areas of market focus compliment the market focus of our wireless operations outlined above. We have a sales presence and customer base both domestically and internationally, specifically in Europe, Australia and Asia.

Our software operations are organized as follows to support this business:

Marketing.   We have a centralized marketing function which is focused on supporting our software products and vertical sales efforts by strengthening our Amcom brand, generating sales leads, and facilitating the sales process. These marketing functions are accomplished through targeted email campaigns, webinars, regional and national user conferences, monthly newsletters, and participation at industry trade shows.

Sales.   We sell our software products through a direct and channel sales force. The direct sales effort is geographically focused with the exception of dedicated government and certain large enterprise sales specialists. The direct sales force targets unified communication executives such as chief information officers, information technology directors, telecommunications directors and contact center managers. The timing for a direct sale from initial contact to final sale ranges from 6 to 18 months depending on the type of software solution.

The direct sales force is complemented by a channel sales force consisting of a dedicated team of managers. These managers coordinate relationships with telecommunication focused alliance partners who provide sales introductions for our direct sales force.

Professional Services.  We offer implementation services for our software products. These implementation services are provided by a dedicated group of professional service employees. Our professional services staff uses a branded, consistent methodology that provides a comprehensive phased work plan for both new software installations and/or upgrades. In support of our implementation methodology, we manage the various aspects of the process through a professional services automation tool. A typical implementation process ranges from 60 to 90 days depending on the type of implementation.

Customer Support.   To support our software products, we have established a dedicated customer support organization. Due to the mission critical nature of our software products, we provide 24 hours a day, 7 days a week, 365 days a year customer support that customers can access via telephone, email or the Internet.

Product Development.   We maintain a product development group focused on developing new software products and enhancing existing products. Our product development group, supported by a limited group of external developers, uses a methodology that balances enhancement requests from a number of sources including customers, the professional services staff, customer support incidents, known defects, market and technology trends, and competitive requirements. These requests are reviewed and prioritized based on criteria that include the potential for increased revenues, customer/employee satisfaction, possible cost savings and development time and expense.

We recognize operations revenue when the application is installed and operational at the customer location. It consists of software license revenue, professional services revenue and equipment sales. Maintenance revenue is for ongoing support of a software application and is recognized ratably over the period of coverage, typically

 

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one year. The maintenance renewal rates for the three months ended September 30, 2012 and 2011 were 97.6% and 99.6%, respectively. Revenue from software operations is included in product and related sales, net in the condensed consolidated results of operations and reflects results from March 3, 2011, the acquisition date. The detailed breakout of revenues by component from software operations was as follows for the periods stated below. Revenue from software operations for the three months and nine months ended September 30, 2011 included a reduction of $1.5 million and $5.1 million, respectively, required by acquisition accounting to reflect fair value.

 

Revenue

   For the Three  Months
Ended September 30,
     For the Nine Months
Ended September 30,
 
     2012      2011 (1)      2012      2011 (2)  
     (Dollars in thousands)  

Software licenses

   $ 2,771       $ 3,094       $ 7,238       $ 9,386   

Professional services

     2,918         2,949         7,937         7,087   

Equipment sales

     1,415         2,270         4,681         5,639   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total operations revenue

     7,104         8,313         19,856         22,112   

Maintenance revenue

     6,572         4,616         19,468         8,696   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total revenue

   $     13,676       $     12,929       $     39,324       $     30,808   
  

 

 

    

 

 

    

 

 

    

 

 

 

 

(1)

Maintenance revenues for the three months ended September 30, 2011 included a reduction of $1.5 million required by acquisition accounting to reflect fair value.

(2) 

Software operations revenue reflected results from March 3, 2011 to September 30, 2011. Maintenance revenues for the nine months ended September 30, 2011 included a reduction of $5.1 million required by acquisition accounting to reflect fair value.

As noted above in the “Overview”, our software operations focus primarily on the healthcare, government and large enterprise market segments. Hospitality is included in the other market segment. The relative importance of these market segments to our operations is identified below. We expect to continue to focus our efforts primarily in the healthcare market segment.

 

     For the Three Months Ended September 30,      For the Nine Months Ended September 30,  

Market Segment

   2012      % of Total      2011(2)      % of Total      2012      % of Total      2011(3)      % of Total  
     (Dollars in thousands)  

Healthcare

   $ 9,082         66.4%       $ 7,981         61.7%       $ 25,408         64.6%       $ 19,706         64.0%   

Government

     1,175         8.6%         1,061         8.2%         3,748         9.5%         2,296         7.5%   

Large enterprise

     583         4.3%         985         7.6%         1,766         4.5%         1,660         5.4%   

Other(1)

     908         6.6%         785         6.1%         2,362         6.0%         1,898         6.2%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total Direct

     11,748         85.9%         10,812         83.6%         33,284         84.6%         25,560         83.0%   

Total Indirect

     1,928         14.1%         2,117         16.4%         6,040         15.4%         5,248         17.0%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total

   $     13,676         100.0%       $     12,929         100.0%       $     39,324         100.0%       $     30,808         100.0%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

(1) 

Other includes hospitality, resort and billable travel revenue.

(2) 

Revenue is net of maintenance revenue reductions of $1.5 million required by acquisition accounting to reflect fair value.

(3) 

Revenue reflects results from March 3, 2011 (the acquisition date) to September 30, 2011. Revenue is net of maintenance revenue reductions of $5.1 million required by acquisition accounting to reflect fair value.

 

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Table of Contents

Each month our software operations receive purchase orders from customers (irrespective of revenue type). These purchase orders are reported as bookings. The following table summarizes total bookings for the periods stated:

 

      For the Three  Months
Ended September 30,
     For the Nine Months
Ended September 30,
 

Bookings

   2012      2011      2012      2011 (1)  
     (Dollars in thousands)  

Operations revenue

     $      9,476         $      8,507         $    23,771         $    18,647   

Maintenance renewals

     6,194         5,681         19,402         14,026   
  

 

 

    

 

 

    

 

 

    

 

 

 

Total bookings

     $    15,670         $    14,188         $    43,173         $    32,673   
  

 

 

    

 

 

    

 

 

    

 

 

 

 

(1) 

Bookings reflected operations from March 3, 2011 to September 30, 2011.

Software operations reported a backlog of $26.4 million at September 30, 2012, which represented all purchase orders received from customers not yet recognized as revenue. The following table reconciles our reported backlog at September 30, 2012:

 

Backlog

   September 30,
2012
 
     (Dollars in
thousands)
 

Beginning balance at January 1, 2012

     $    23,712   

Operations bookings for nine months

     23,771   

Maintenance renewals for nine months

     19,402   
  

 

 

 

Available backlog

     $66,885   

Operations revenue for nine months

     (19,856)   

Maintenance revenue for nine months

     (19,468)   

Other (1)

     (1,113)   
  

 

 

 

Total backlog at September 30, 2012

     $    26,448   
  

 

 

 

 

(1)

Other reflects cancellations and other adjustments.

Operations — Consolidated

Our operating expenses are presented in functional categories. Certain of our functional categories are especially important to overall expense control and management; these operating expenses are categorized as follows:

 

   

Cost of product sold.  These are expenses associated with costs for pagers for the wireless operations and hardware, third-party software, professional services, payroll and related expenses, and various other expenses associated with the software operations.

 

   

Service, rental, and maintenance.  These are expenses associated with the operation of our networks and the provision of messaging services. Expenses consist largely of site rent expenses for transmitter locations, telecommunication expenses to deliver messages over our networks, and payroll and related expenses for our engineering and pager repair functions. Expenses related to the development and maintenance of our software products are included in this category.

 

   

Selling and marketing.  These are expenses associated with our direct sales force and indirect sales channel and marketing expenses in support of those sales groups. This classification consists primarily of payroll and related expenses and commission expenses. These expenses also include expenses associated with selling and marketing our software products.

 

   

General and administrative.  These are expenses associated with customer service, inventory management, billing, collections, bad debt, and other administrative functions. This classification consists

 

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primarily of payroll and related expenses, facility rent expenses, tax, license and permit expenses, and outside service expenses.

We review the percentages of these operating expenses to revenues on a regular basis. Even though the operating expenses are classified as described above, expense control and management are also performed by expense category. Approximately 70% of the operating expenses referred to above were incurred in payroll and related expenses, site and facility rent expenses and telecommunication expenses for both the three months and nine months ended September 30, 2012 and 2011, respectively.

Payroll and related expenses include wages, incentives, employee benefits and related taxes. On a monthly basis, we review the number of employees in major functional categories such as direct sales, engineering and technical staff, customer service, collections and inventory. We also review the design and physical locations of functional groups to continuously improve efficiency, to simplify organizational structures, and to minimize the number of physical locations for the wireless operations. We have reduced our wireless employee base by approximately 13.0% to 396 full-time equivalent employees (“FTEs”) at September 30, 2012 from 455 FTEs at September 30, 2011. We anticipate continued staffing reductions in 2012 for wireless operations, consistent with the subscriber and revenue trends, and we have accrued post-employment benefits for these anticipated staffing reductions. We expect staffing increases associated with our software operations to support our software revenue growth. The software operations had 280 FTEs at September 30, 2012, an increase of 12.0% from 250 FTEs at September 30, 2011.

Site rent expenses for transmitter locations are largely dependent on our paging networks. We operate local, regional, and nationwide one-way and two-way paging networks. These networks each require locations on which to place transmitters, receivers, and antennae. Generally, site rent expenses are incurred for each transmitter location. Therefore, site rent expenses for transmitter locations are highly dependent on the number of transmitters, which in turn is dependent on the number of networks. In addition, these expenses generally do not vary directly with the number of subscribers or units in service, which is detrimental to our operating margins as revenues decline. In order to reduce these expenses, we have an active program to consolidate the number of networks, and thus transmitter locations, which we refer to as network rationalization. We have reduced the number of active transmitters by 5.8% to 4,769 active transmitters at September 30, 2012 from 5,061 active transmitters at September 30, 2011.

Telecommunication expenses are incurred to interconnect our paging networks and to provide telephone numbers for customer use, points of contact for customer service, and connectivity among our offices. These expenses for wireless operations are dependent on the number of units in service and the number of office and network locations that we maintain. The dependence on units in service is related to the number of telephone numbers provided to customers and the number of telephone calls made to our call centers, though this is not always a direct dependency. For example, the number or duration of telephone calls to call centers may vary from period to period based on factors other than the number of units in service, which could cause telecommunication expenses to vary regardless of the number of units in service. In addition, certain phone numbers we provide to our customers may have a usage component based on the number and duration of calls to the subscriber’s messaging device. Telecommunication expenses do not necessarily vary in direct relationship to units in service. Therefore, based on the factors discussed above, efforts are underway to review and reduce telephone circuit inventories for wireless operations. Telecommunication expenses are also incurred for our offices and call centers for software operations.

 

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Results of Operations

Comparison of Revenues and Selected Operating Expenses for the Three Months Ended September 30, 2012 and 2011

 

    For the Three Months Ended September 30,     Change Between
2012 and 2011
 
    2012     2011    
    Wireless     Software     Total     Wireless     Software(1)     Total     Total     %  
    (Dollars in thousands)  

Revenues:

               

Service, rental and maintenance, net

  $ 39,795      $     —      $ 39,795      $ 46,006      $     —      $ 46,006      $ (6,211)        (13.5%)   

Product and related sales, net

    1,645        13,676        15,321        2,535        12,929        15,464        (143)        (0.9%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $ 41,440      $ 13,676      $ 55,116      $ 48,541      $ 12,929      $ 61,470      $ (6,354)        (10.3%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected operating expenses:

               

Cost of products sold

  $ 187      $ 4,918      $ 5,105      $ 423      $ 5,528      $ 5,951      $ (846)        (14.2%)   

Service, rental and maintenance

    11,239        2,492        13,731        13,194        2,023        15,217        (1,486)        (9.8%)   

Selling and marketing

    2,774        3,269        6,043        3,412        2,515        5,927        116        2.0%   

General and administrative

    10,935        1,531        12,466        11,550        1,527        13,077        (611)        (4.7%)   

Severance and restructuring

        —            —            —        28            —        28        (28)        (100.0%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $ 25,135      $ 12,210      $ 37,345      $ 28,607      $ 11,593      $ 40,200      $ (2,855)        (7.1%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

FTEs

    396        280        676        455        250        705        (29)        (4.1%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Active transmitters

    4,769            —        4,769        5,061            —        5,061        (292)        (5.8%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(1) 

Software operations are net of a reduction to maintenance revenue required by acquisition accounting to reflect fair value.

 

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Revenues — Wireless

Our total revenues were $41.4 million and $48.5 million for the three months ended September 30, 2012 and 2011, respectively. Service, rental and maintenance revenues, net of $39.8 million and $46.0 million for the three months ended September 30, 2012 and 2011, respectively, consist primarily of recurring fees associated with the provision of messaging services and rental of leased units and is net of a provision for service credits. Product and related sales, net of $1.6 million and $2.5 million for the three months ended September 30, 2012 and 2011, respectively, consist primarily of revenues associated with the sale of devices and charges for leased devices that are not returned and are net of anticipated credits. The decrease in revenues reflected the decrease in demand for our wireless services. The table below details total service, rental and maintenance revenues, net for the periods stated:

 

     For the Three Months Ended
September 30,
 
         2012              2011      
     (Dollars in thousands)  

Service, rental and maintenance revenues, net:

     

Paging:

     

Direct:

     

One-way messaging

   $     32,464       $     36,687   

Two-way messaging

     4,974         6,175   
  

 

 

    

 

 

 
   $ 37,438       $ 42,862   
  

 

 

    

 

 

 

Indirect:

     

One-way messaging

   $ 1,202       $ 1,524   

Two-way messaging

     595         735   
  

 

 

    

 

 

 
   $ 1,797       $ 2,259   
  

 

 

    

 

 

 

Total paging:

     

One-way messaging

   $ 33,666       $ 38,211   

Two-way messaging

     5,569         6,910   
  

 

 

    

 

 

 

Total paging revenue

     39,235         45,121   

Non-paging revenue

     560         885   
  

 

 

    

 

 

 

Total service, rental and maintenance revenues, net

   $ 39,795       $ 46,006   
  

 

 

    

 

 

 

The table below sets forth units in service and service revenues, the changes in each between the three months ended September 30, 2012 and 2011 and the changes in revenues associated with differences in ARPU and the number of units in service:

 

    Units in Service     Revenues        
    As of September 30,     For the Three Months Ended September 30,     Change Due To:  
        2012             2011             Change                2012(1)                    2011(1)                 Change               ARPU             Units      
    (Units in thousands)     (Dollars in thousands)  

One-way messaging

    1,421        1,578        (157)      $   33,666      $   38,211      $   (4,545)      $ (541)      $ (4,004)   

Two-way messaging

    125        143        (18)        5,569        6,910        (1,341)        (524)        (817)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

    1,546        1,721        (175)      $ 39,235      $ 45,121      $ (5,886)      $   (1,065)      $   (4,821)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(1)

Amounts shown exclude non-paging and product and related sales.

As previously discussed, demand for messaging services has declined over the past several years and we anticipate that it will continue to decline for the foreseeable future, which will result in reductions in service, rental and maintenance revenues, net due to the lower number of subscribers and related units in service.

 

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Revenues — Software

Product and related sales for software operations were $13.7 million and $12.9 million for the three months ended September 30, 2012 and 2011, respectively, which reflect software license revenue, professional services revenue, equipment sales, and maintenance revenue. Operations revenue from software licenses, professional services, and equipment sales was $7.1 million and $8.3 million for the three months ended September 30, 2012 and 2011, respectively. Maintenance revenue for software operations is recognized as earned over the maintenance contract period. Maintenance revenue was $6.6 million and $4.6 million for the three months ended September 30, 2012 and 2011, respectively. For the three months ended September 30, 2011, maintenance revenue was reduced by $1.5 million to reflect the reduction to fair value as required by acquisition accounting. The table below details total product and related sales, net for software operations for the periods stated:

 

      For the Three Months Ended
September 30,
 

Revenue

       2012              2011  (1)      
     (Dollars in thousands)  

Software licenses

   $ 2,771       $ 3,094   

Professional services

     2,918         2,949   

Equipment sales

     1,415         2,270   
  

 

 

    

 

 

 

Total operations revenue

     7,104         8,313   

Maintenance revenue

     6,572         4,616   
  

 

 

    

 

 

 

Total revenue

   $   13,676       $   12,929   
  

 

 

    

 

 

 

 

(1)

Revenue is net of a reduction of $1.5 million to maintenance revenue required by acquisition accounting to reflect fair value.

Operating Expenses — Consolidated

Cost of Products Sold.  Cost of products sold consisted primarily of the following significant items:

 

     For the Three Months Ended September 30,      Change Between
2012 and 2011
 
     2012      2011     
     Wireless      Software      Total      Wireless      Software      Total      Total      %  
     (Dollars in thousands)  

Payroll and related

   $       —       $   2,427       $   2,427       $       —       $ 2,537       $ 2,537       $   (110)         (4.3%)   

Cost of sales

     187         2,008         2,195         423         2,709         3,132         (937)         (29.9%)   

Other

         —         483         483             —         282         282         201         71.3%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total cost of products sold

   $ 187       $ 4,918       $ 5,105       $ 423       $   5,528       $ 5,951       $ (846)         (14.2%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

FTEs

         —         113         113             —         113         113                   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

As illustrated in the table above, cost of products sold for the three months ended September 30, 2012 decreased $0.8 million from the same period in 2011 due to the following variances:

 

   

Payroll and related — The decrease of $0.1 million in payroll and related expenses was due to installation costs associated with the software operations. Total FTEs who performed software installations as of September 30, 2012 and 2011 were 113 FTEs for both periods.

 

   

Cost of sales — The decrease of $0.9 million in cost of sales was mainly due to lower cost basis of devices sold to or lost by wireless operations’ customers of $0.2 million and lower cost of sales of hardware and third-party software of $0.7 million in line with the reduction in equipment revenue for software operations.

 

   

Other — The increase of $0.2 million in other expenses was primarily due to higher miscellaneous expenses associated with installation services in the software operations.

 

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Table of Contents

Service, Rental and Maintenance. Service, rental and maintenance expenses consisted primarily of the following significant items:

 

     For the Three Months Ended September 30,      Change Between
2012 and 2011
 
     2012      2011     
     Wireless      Software      Total      Wireless      Software      Total      Total      %  
     (Dollars in thousands)  

Site rent

   $   4,326       $   —       $ 4,326       $ 5,438       $   —       $ 5,438       $ (1,112)         (20.4%)   

Telecommunications

     2,257             —         2,257         2,721         11         2,732         (475)         (17.4%)   

Payroll and related

     3,464         1,845         5,309         3,896         1,682         5,578         (269)         (4.8%)   

Stock based compensation

     6             —         6         6             —         6             —           

Other

     1,186         647         1,833         1,133         330         1,463         370         25.3%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total service, rental and maintenance

   $   11,239       $  2,492       $   13,731       $   13,194       $   2,023       $   15,217       $   (1,486)         (9.8%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

FTEs

     152         65         217         169         57         226         (9)         (4.0%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

As illustrated in the table above, service, rental and maintenance expenses for the three months ended September 30, 2012 decreased $1.5 million or 9.8% from the same period in 2011 due to the following variances:

 

   

Site rent — The decrease of $1.1 million in site rent expenses was primarily due to the rationalization of our networks, which has decreased the number of transmitters required to provide service to our customers. The reduction in transmitters has, in turn, reduced the number of lease locations for the wireless operations. Active transmitters declined 5.8% in 2012 from the same period in 2011.

 

   

Telecommunications — The decrease of $0.5 million in telecommunication expenses was due to the consolidation of our networks. We believe continued reductions in these expenses will occur as our networks continue to be consolidated as anticipated throughout 2012 for our wireless operations.

 

   

Payroll and related — Payroll and related expenses for wireless operations were incurred largely for field technicians, their managers, and in-house repair personnel, and payroll and related expenses for software operations were incurred for product development and technical support personnel. The decrease in payroll and related expenses of $0.3 million was due primarily to the reduction of $0.4 million in payroll and related costs for wireless operations due to headcount reductions of 17 FTEs to 152 FTEs at September 30, 2012 from 169 FTEs at September 30, 2011, partially offset by an increase of $0.1 million of payroll and related costs for software operations. Software operations FTEs increased by 8 FTEs to 65 FTEs at September 30, 2012 from 57 FTEs at September 30, 2011.

 

   

Stock based compensation — Stock based compensation expenses during the three months ended September 30, 2012 were consistent with the same period in 2011. Stock based compensation expenses represented amortization of compensation expense for the restricted stock units (“RSUs”) awarded to certain eligible employees under the 2009 Long-Term Incentive Plan (“LTIP”).

 

   

Other — The increase of $0.4 million in other expenses was primarily due to an increase of $0.1 million in outside service expenses for external product development support for software operations and an increase of $0.3 million in miscellaneous expenses associated with product development in the software operations.

 

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Table of Contents

Selling and Marketing.  Selling and marketing expenses consisted of the following major items:

 

     For the Three Months Ended September 30,      Change Between
2012 and 2011
 
     2012      2011     
     Wireless      Software      Total      Wireless      Software      Total      Total      %  
     (Dollars in thousands)  

Payroll and related

   $   1,757       $   1,747       $   3,504       $   2,122       $   1,471       $   3,593       $ (89)         (2.5%)   

Commissions

     730         605         1,335         873         570         1,443         (108)         (7.5%)   

Stock based compensation

     19             —         19         16             —         16         3         18.8%   

Other

     268         917         1,185         401         474         875         310         35.4%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total selling and marketing

   $ 2,774       $ 3,269       $ 6,043       $ 3,412       $ 2,515       $ 5,927       $ 116         2.0%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

FTEs

     83         68         151         107         51         158         (7)         (4.4%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

As indicated in the table above, selling and marketing expenses for the three months ended September 30, 2012 increased by $0.1 million, or 2.0%, from the same period in 2011. Selling and marketing expenses consisted primarily of payroll and related expenses, which decreased by $0.1 million for the three months ended September 30, 2012 compared to the same period in 2011 primarily due to a reduction of $0.4 million in payroll and related costs for wireless operations due to headcount reductions of 24 FTEs to 83 FTEs at September 30, 2012 from 107 FTEs at September 30, 2011, offset by an increase of payroll and related costs of $0.3 million for software operations. Software operations FTEs increased by 17 FTEs to 68 FTEs at September 30, 2012 from 51 FTEs at September 30, 2011. The sales and marketing staff are all involved in selling our paging and software products and services domestically and internationally, as well as reselling other wireless products and services such as cellular phones and e-mail devices under authorized agent agreements. These expenses support our efforts to maintain gross placements of units in service, which mitigated the impact of disconnects on our revenue base for wireless operations, and to identify business opportunities for additional or future software sales. We have a centralized marketing function which is focused on supporting our software products and vertical sales efforts by strengthening our brand, generating sales leads and facilitating the sales process. These marketing functions are accomplished through targeted email campaigns, webinars, regional and national user conferences, monthly newsletters and participation at industry trade shows. We sell our software products through a direct and channel sales force that consists of a dedicated team of managers. Due to the longer sales cycle for our software products we have increased the number of software sales and marketing staff with the intention of increasing our potential sales opportunities. We have reduced the overall cost of our selling and marketing activities on the wireless operations by focusing on the most productive sales and marketing employees.

Commission expenses decreased by $0.1 million for the three months ended September 30, 2012 compared to the same period in 2011 due primarily to a reduction of commission expenses for wireless operations in line with the revenue and subscriber erosion. Stock based compensation expenses increased slightly due to higher amortization of compensation expense for the RSUs awarded to certain eligible employees under the 2009 LTIP. The increase of $0.3 million in other expenses for the three months ended September 30, 2012 compared to the same period in 2011 was primarily due to an increase in travel and entertainment expenses of $0.2 million, advertising expenses of $0.1 million and other miscellaneous selling expenses of $0.1 million in our software operations, partially offset by a reduction in rewards and recognition expenses of $0.1 million in our wireless operations.

 

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Table of Contents

General and Administrative.  General and administrative expenses consisted of the following significant items:

 

     For the Three Months Ended September 30,      Change Between
2012 and 2011
 
     2012      2011     
     Wireless      Software      Total      Wireless      Software      Total      Total      %  
     (Dollars in thousands)  

Payroll and related

   $     4,892       $ 959       $ 5,851       $ 5,115       $     663       $ 5,778       $     73         1.3%   

Stock based compensation

     268         167         435         218         174         392         43         11.0%   

Bad debt

     168         107         275         276         70         346         (71)         (20.5%)   

Facility rent

     548         355         903         701         340         1,041         (138)         (13.3%)   

Telecommunications

     301         89         390         401         93         494         (104)         (21.1%)   

Outside services

     2,202         151         2,353         2,335         161         2,496         (143)         (5.7%)   

Taxes, licenses and permits

     1,185         64         1,249         1,327                 1,327         (78)         (5.9%)   

Other

     1,371         (361)         1,010         1,177         26         1,203         (193)         (16.0%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total general and administrative

   $ 10,935       $   1,531       $   12,466       $   11,550       $   1,527       $   13,077       $   (611)         (4.7%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

FTEs

     162         34         196         179         29         208         (12)         (5.8%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

As illustrated in the table above, general and administrative expenses for the three months ended September 30, 2012 decreased $0.6 million, or 4.7%, from the same period in 2011 due primarily to lower outside service expenses, facility rent, and telecommunication expenses. Total general and administrative expenses decreased for the three months ended September 30, 2012 compared to the same period in 2011 due to the following variances:

 

   

Payroll and related — Payroll and related expenses were incurred mainly for employees in customer service, information technology, inventory, collections, finance and other support functions as well as executive management. Payroll and related expenses increased by $0.1 million due primarily to higher payroll and related expenses of $0.3 million for software operations, partially offset by lower payroll and related expenses of $0.2 million for wireless operations reflecting headcount reductions of 17 FTEs to 162 FTEs at September 30, 2012 from 179 FTEs at September 30, 2011 for wireless operations. Software operations FTEs increased by 5 FTEs to 34 FTEs at September 30, 2012 from 29 FTEs at September 30, 2011.

 

   

Stock based compensation — Stock based compensation expenses consisted primarily of amortization of compensation expense associated with RSUs awarded to certain eligible employees for both wireless and software operations and amortization of compensation expense for restricted stock granted to non-executive members of our Board of Directors under the Equity Plans. Stock based compensation expenses increased slightly primarily due to higher amortization of compensation expense under the 2009 LTIP, partially offset by lower amortization of compensation expense related to the 2011 LTIP during the three months ended September 30, 2012.

 

   

Bad debt — The decrease of $0.1 million in bad debt expenses was primarily due to a reduction in bad debt expenses for wireless operations, which reflected our bad debt experience due to the change in the composition of the wireless operations customer base to accounts with a large number of units in service.

 

   

Facility rent — The decrease of $0.1 million in facility rent expenses was primarily due to lower facility rent expenses related to the closure of office facilities in the wireless operations as we continue to rationalize our operating requirements to meet lower revenue and customer demand for the wireless operations.

 

   

Telecommunications — The decrease of $0.1 million in telecommunication expenses reflected continued office and staffing reductions as we continue to streamline our operations and reduce our telecommunication requirements for the wireless operations.

 

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Table of Contents
   

Outside services — Outside service expenses consisted primarily of costs associated with printing and mailing invoices, outsourced customer service, temporary help, and various professional fees. The decrease of $0.1 million in outside service expenses was primarily due to lower customer service expenses for wireless operations for the three months ended September 30, 2012 compared to the same period in 2011.

 

   

Taxes, licenses and permits — Tax, license and permit expenses consist of property, franchise, gross receipts and transactional taxes. The decrease in tax, license and permit expenses of $0.1 million was primarily due to lower universal service fee expense and property taxes for wireless operations for the three months ended September 30, 2012 compared to the same period in 2011.

 

   

Other — The decrease of $0.2 million in other expenses was due to a reduction of $0.4 million in miscellaneous expenses for the software operations for shared costs which have been allocated to cost of products sold, service, rental and maintenance and selling and marketing categories. This was partially offset by a net increase of $0.2 million in other expenses for wireless operations (recruiting and relocation expenses increased by $0.3 million during the three months ended September 30, 2012 compared to the same period in 2011, partially offset by a reduction of $0.1 million in repairs and maintenance expenses).

Severance and Restructuring. There were no severance and restructuring expenses for the three months ended September 30, 2012 compared to $28,000 of severance and restructuring expenses for the same period in 2011, which consisted of lease restructuring costs associated with the terminations of certain lease agreements for transmitter locations for wireless operations.

Depreciation, Amortization and Accretion. Depreciation, amortization and accretion expenses were $4.7 million for the three months ended September 30, 2012 compared to $5.1 million for the same period in 2011. There were $0.3 million in lower depreciation expense for the period from fully depreciated paging infrastructure and other assets and $0.2 million in lower depreciation expense on paging devices resulting from fewer purchases of paging devices and from fully depreciated paging devices; partially offset by an increase of $0.1 million in amortization expenses for the software operations for the three months ended September 30, 2012 compared to the same period in 2011. Depreciation, amortization and accretion expenses for software operations represented $1.8 million of the total $4.7 million in depreciation, amortization and accretion expenses for the three months end September 30, 2012 and $1.7 million of the total $5.1 million in depreciation, amortization and accretion expenses for the three months ended September 30, 2011.

Interest Expense, Net; Other Income (Expense), Net and Income Tax Expense

Interest Expense, Net.  Net interest expense decreased to $0.1 million for the three months ended September 30, 2012 compared to $0.7 million for the same period in 2011. This decrease was primarily due to minimal interest on debt for the three months ended September 30, 2012 associated with the Amcom acquisition as the debt was completely repaid on April 6, 2012. As of September 30, 2012, we have no debt outstanding.

Other Income (Expense), Net.  Net other income increased to $52,000 for the three months ended September 30, 2012 from $1,000 of other expense, net for the same period in 2011.

 

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Table of Contents

Income Tax Expense. Income tax expense for both the three months ended September 30, 2012 and 2011 was $5.0 million. The following is the effective tax rate reconciliation for the three months ended September 30, 2012 and 2011, respectively:

 

     For the Three Months Ended September 30,  
     2012      2011  
     (Dollars in thousands)  

Income before income tax expense

   $   13,035          $   15,457      
  

 

 

       

 

 

    

Income tax expense at the Federal statutory rate

   $ 4,562         35.00%       $ 5,410         35.00%   

State income taxes, net of Federal benefit

     448         3.44%         538         3.48%   

Change in valuation allowance

     (16)         (0.12%)         (2,209)         (14.29%)   

State income tax audit

     (57)         (0.44%)                   

Other

     50         0.38%         1,271         8.22%   
  

 

 

    

 

 

    

 

 

    

 

 

 

Income tax expense

   $ 4,987         38.26%       $ 5,010         32.41%   
  

 

 

    

 

 

    

 

 

    

 

 

 

Results of Operations

Comparison of Revenues and Selected Operating Expenses for the Nine Months Ended September 30, 2012 and 2011

 

    For the Nine Months Ended September 30,     Change Between  
    2012     2011     2012 and 2011  
    Wireless     Software     Total     Wireless     Software(1)     Total     Total     %  
    (Dollars in thousands)  

Revenues:

               

Service, rental and maintenance, net

  $   123,387      $     —      $   123,387      $   145,484      $     —      $   145,484      $   (22,097)        (15.2%)   

Product and related sales, net

    5,101        39,324        44,425        7,684        30,808        38,492        5,933        15.4%   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $ 128,488      $   39,324      $ 167,812      $ 153,168      $ 30,808      $ 183,976      $ (16,164)        (8.8%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Selected operating expenses:

               

Cost of products sold

  $ 516      $ 14,621      $ 15,137      $ 2,257      $ 13,202      $ 15,459      $ (322)        (2.1%)   

Service, rental and maintenance

    34,737        7,189        41,926        43,221        4,648        47,869        (5,943)        (12.4%)   

Selling and marketing

    8,794        8,821        17,615        11,191        6,248        17,439        176        1.0%   

General and administrative

    33,869        4,260        38,129        39,141        3,344        42,485        (4,356)        (10.3%)   

Severance and restructuring

    9        37        46        78               78        (32)        (41.0%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $ 77,925      $ 34,928      $ 112,853      $ 95,888      $ 27,442      $ 123,330      $ (10,477)        (8.5%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

FTEs

    396        280        676        455        250        705        (29)        (4.1%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Active transmitters

    4,769               4,769        5,061               5,061        (292)        (5.8%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(1) 

Software operations reflect financial results from March 3, 2011 to September 30, 2011 and are net of the reduction to maintenance revenue required by acquisition accounting to reflect fair value.

 

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Table of Contents

Revenues — Wireless

Our total revenues were $128.5 million and $153.2 million for the nine months ended September 30, 2012 and 2011, respectively. Service, rental and maintenance revenues, net of $123.4 million and $145.5 million for the nine months ended September 30, 2012 and 2011, respectively, consist primarily of recurring fees associated with the provision of messaging services and rental of leased units and is net of a provision for service credits. Product and related sales, net of $5.1 million and $7.7 million for the nine months ended September 30, 2012 and 2011, respectively, consist primarily of revenues associated with the sale of devices and charges for leased devices that are not returned and are net of anticipated credits. The decrease in revenues reflected the decrease in demand for our wireless services. The table below details total service, rental and maintenance revenues, net for the periods stated:

 

     For the Nine Months Ended
September 30,
 
         2012              2011      
     (Dollars in thousands)  

Service, rental and maintenance revenues, net:

     

Paging:

     

Direct:

     

One-way messaging

     $  100,079         $  114,247   

Two-way messaging

     15,798         19,541   
  

 

 

    

 

 

 
     $115,877         $133,788   
  

 

 

    

 

 

 

Indirect:

     

One-way messaging

     $3,913         $4,976   

Two-way messaging

     1,868         2,304   
  

 

 

    

 

 

 
     $5,781         $7,280   
  

 

 

    

 

 

 

Total paging:

     

One-way messaging

     $103,992         $119,223   

Two-way messaging

     17,666         21,845   
  

 

 

    

 

 

 

Total paging revenue

     121,658         141,068   

Non-paging revenue

     1,729         4,416   
  

 

 

    

 

 

 

Total service, rental and maintenance revenues, net

     $123,387         $145,484   
  

 

 

    

 

 

 

The table below sets forth units in service and service revenues, the changes in each between the nine months ended September 30, 2012 and 2011 and the changes in revenues associated with differences in ARPU and the number of units in service:

 

    Units in Service     Revenues        
    As of September 30,     For the Nine Months Ended September 30,     Change Due To:  
        2012             2011             Change              2012(1)              2011(1)             Change             ARPU             Units      
    (Units in thousands)     (Dollars in thousands)  

One-way messaging

    1,421        1,578        (157)      $ 103,992      $ 119,223      $ (15,231)      $ (2,801)      $ (12,430)   

Two-way messaging

    125        143        (18)        17,666        21,845        (4,179)        (566)        (3,613)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

    1,546        1,721        (175)      $ 121,658      $ 141,068      $ (19,410)      $ (3,367)      $ (16,043)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 
               

 

(1)

Amounts shown exclude non-paging and product and related sales.

As previously discussed, demand for messaging services has declined over the past several years and we anticipate that it will continue to decline for the foreseeable future, which would result in reductions in service, rental and maintenance revenues, net due to the lower number of subscribers and related units in service.

 

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Revenues — Software

Product and related sales for software operations were $39.3 million and $30.8 million for the nine months ended September 30, 2012 and 2011, respectively, which reflect software license revenue, professional services revenue, equipment sales, and maintenance revenue. Revenue recognized for the software operations in 2011 reflects results from March 3, 2011, the date of acquisition, through September 30, 2011. Operations revenue from software licenses, professional services, and equipment sales was $19.9 million and $22.1 million for the nine months ended September 30, 2012 and 2011, respectively. Operations revenue decreased by $2.2 million during the nine months ended September 30, 2012 compared to the same period in 2011 primarily due to one significant sale that was recognized during the nine months ended September 30, 2011. Maintenance revenue for software operations is recognized as earned over the maintenance contract period. Maintenance revenue was $19.5 million and $8.7 million for the nine months ended September 30, 2012 and 2011, respectively. For the nine months ended September 30, 2011, maintenance revenue was reduced by $5.1 million to reflect the reduction to fair value as required by acquisition accounting. The table below details total product and related sales, net for software operations for the periods stated:

 

Revenue

   For the Nine Months Ended
September 30,
 
         2012              2011  (1)      
     (Dollars in thousands)  

Software licenses

   $ 7,238       $ 9,386   

Professional services

     7,937         7,087   

Equipment sales

     4,681         5,639   
  

 

 

    

 

 

 

Total operations revenue

     19,856         22,112   

Maintenance revenue

     19,468         8,696   
  

 

 

    

 

 

 

Total revenue

   $   39,324       $   30,808   
  

 

 

    

 

 

 

 

(1)

Software operations revenue reflects results from March 3, 2011 to September 30, 2011. Revenue is net of a reduction to maintenance revenue of $5.1 million required by acquisition accounting to reflect fair value.

Operating Expenses — Consolidated

General. Software operations results for the nine months ended September 30, 2011 reflect operations from March 3, 2011 to September 30, 2011.

Cost of Products Sold.  Cost of products sold consisted primarily of the following significant items:

 

    For the Nine Months Ended September 30,        
    2012     2011     Change Between
2012 and 2011
 
    Wireless     Software     Total     Wireless     Software     Total     Total     %  
    (Dollars in thousands)  

Payroll and related

  $       —      $ 7,119      $ 7,119      $       —      $ 5,370      $ 5,370      $ 1,749        32.6%   

Cost of sales

    516        6,150        6,666        2,257        6,674        8,931          (2,265)        (25.4%)   

Other

        —        1,352        1,352               1,158        1,158        194        16.8%   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total cost of products sold

  $ 516      $   14,621      $   15,137      $   2,257      $   13,202      $   15,459      $ (322)        (2.1%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

FTEs

           113        113               113        113               0.0%   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

As illustrated in the table above, cost of products sold for the nine months ended September 30, 2012 decreased $0.3 million from the same period in 2011 due to the following variances:

 

   

Payroll and related — The increase of $1.7 million in payroll and related expenses was due to installation costs associated with the software operations. Total FTEs who performed software installations as of September 30, 2012 and 2011 were 113 FTEs for both periods.

 

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Cost of sales — The decrease of $2.3 million in cost of sales was due to $1.7 million reduction to wireless operations’ costs due to the lower cost basis of devices sold to or lost by wireless operations’ customers and $0.6 million reduction in cost of sales of hardware and third-party software in line with the reduction in equipment revenue for software operations.

 

   

Other — The increase of $0.2 million in other expenses was primarily due to higher miscellaneous expenses associated with installation services in the software operations.

Service, Rental and Maintenance. Service, rental and maintenance expenses consisted primarily of the following significant items:

 

    For the Nine Months Ended September 30,     Change Between
2012 and 2011
 
    2012     2011    
    Wireless     Software     Total     Wireless     Software     Total     Total     %  
    (Dollars in thousands)  

Site rent

  $   13,538      $   —      $   13,538      $   18,281      $   —      $   18,281      $   (4,743)        (25.9%)   

Telecommunications

    6,915               6,915        8,688        26        8,714        (1,799)        (20.6%)   

Payroll and related

    10,908        5,290        16,198        12,313        3,596        15,909        289        1.8%   

Stock based compensation

    18               18        17               17        1        5.9%   

Other

    3,358        1,899        5,257        3,922        1,026        4,948        309        6.2%   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total service, rental and maintenance

  $ 34,737      $ 7,189      $ 41,926      $ 43,221      $ 4,648      $ 47,869      $ (5,943)        (12.4%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

FTEs

    152        65        217        169        57        226        (9)        (4.0%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

As illustrated in the table above, service, rental and maintenance expenses for the nine months ended September 30, 2012 decreased $5.9 million or 12.4% from the same period in 2011 due to the following variances:

 

   

Site rent — The decrease of $4.7 million in site rent expenses was primarily due to the rationalization of our networks, which has decreased the number of transmitters required to provide service to our customers. The reduction in transmitters has, in turn, reduced the number of lease locations for the wireless operations. Active transmitters declined 5.8% in 2012 from the same period in 2011.

 

   

Telecommunications — The decrease of $1.8 million in telecommunication expenses was primarily due to the consolidation of our networks. We believe continued reductions in these expenses will occur as our networks continue to be consolidated as anticipated throughout 2012 for our wireless operations.

 

   

Payroll and related — Payroll and related expenses for wireless operations were incurred largely for field technicians, their managers, and in-house repair personnel, and payroll and related expenses for software operations were incurred for product development and technical support personnel. The increase in payroll and related expenses of $0.3 million was due primarily to the increase of $1.7 million of payroll and related costs for software operations, partially offset by a reduction of $1.4 million in payroll and related costs for wireless operations due to headcount reductions of 17 FTEs to 152 FTEs at September 30, 2012 from 169 FTEs at September 30, 2011. Software operations FTEs increased by 8 FTEs to 65 FTEs at September 30, 2012 from 57 FTEs at September 30, 2011.

 

   

Stock based compensation — Stock based compensation expenses increased slightly due to higher amortization of compensation expense for the RSUs awarded to certain eligible employees under the 2009 LTIP.

 

   

Other — The increase of $0.3 million in other expenses was due to an increase of $0.9 million in other expenses for software operations, partially offset by lower other expenses of $0.6 million for wireless operations. The increase of $0.9 million for software operations consisted of increases in outside service expenses of $0.6 million, training expenses of $0.1 million and various other expenses, net of $0.2 million. The decrease in other expenses of $0.6 million for wireless operations was due primarily to reductions in office expenses of $0.5 million and repairs and maintenance expenses of $0.1 million.

 

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Selling and Marketing. Selling and marketing expenses consisted of the following major items:

 

    For the Nine Months Ended September 30,     Change Between
2012 and 2011
 
    2012     2011    
    Wireless     Software     Total     Wireless     Software     Total     Total     %  
    (Dollars in thousands)  

Payroll and related

  $   5,729      $   4,878      $   10,607      $ 6,909      $   3,155      $   10,064      $ 543        5.4%   

Commissions

    2,276        1,655        3,931        3,160        1,645        4,805        (874)        (18.2%)   

Stock based compensation

    53               53        49               49        4        8.2%   

Other

    736        2,288        3,024        1,073        1,448        2,521        503        20.0%   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total selling and marketing

  $ 8,794      $ 8,821      $ 17,615      $ 11,191      $ 6,248      $ 17,439      $ 176        1.0%   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

FTEs

    83        68        151        107        51        158        (7)        (4.4%)   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

As indicated in the table above, selling and marketing expenses for the nine months ended September 30, 2012 increased by $0.2 million, or 1.0%, from the same period in 2011. Selling and marketing expenses consisted primarily of payroll and related expenses, which increased $0.5 million or 5.4% for the nine months ended September 30, 2012 compared to the same period in 2011 primarily due to the increase of payroll and related costs of $1.7 million for software operations, partially offset by a reduction of $1.2 million in payroll and related costs for wireless operations due to headcount reductions of 24 FTEs to 83 FTEs at September 30, 2012 from 107 FTEs at September 30, 2011. Software operations FTEs increased by 17 FTEs to 68 FTEs at September 30, 2012 from 51 FTEs at September 30, 2011. The sales and marketing staff are all involved in selling our paging and software products and services domestically and internationally, as well as reselling other wireless products and services such as cellular phones and e-mail devices under authorized agent agreements. These expenses support our efforts to maintain gross placements of units in service, which mitigated the impact of disconnects on our revenue base for wireless operations, and to identify business opportunities for additional or future software sales. We have a centralized marketing function which is focused on supporting our software products and vertical sales efforts by strengthening our brand, generating sales leads and facilitating the sales process. These marketing functions are accomplished through targeted email campaigns, webinars, regional and national user conferences, monthly newsletters and participation at industry trade shows. We sell our software products through a direct and channel sales force that consists of a dedicated team of managers. Due to the longer sales cycle for our software products we have increased the number of software sales and marketing staff with the intention of increasing our potential sales opportunities. We have reduced the overall cost of our selling and marketing activities on the wireless operations by focusing on the most productive sales and marketing employees.

Commission expenses decreased by $0.9 million for the nine months ended September 30, 2012 compared to the same period in 2011 due primarily to a reduction of commission expenses for wireless operations of $0.9 million in line with the revenue and subscriber erosion. Stock based compensation expenses increased slightly due to higher amortization of compensation expense for the RSUs awarded to certain eligible employees under the 2009 LTIP. The increase of $0.5 million in other expenses for the nine months ended September 30, 2012 compared to the same period in 2011 was primarily due to increases in travel and entertainment expenses of $0.4 million, advertising expenses of $0.2 million, outside service expenses of $0.1 million and miscellaneous expenses of $0.1 million in our software operations, partially offset by reductions in travel and entertainment expenses of $0.1 million, outside service expenses of $0.1 million and rewards and recognition expenses of $0.1 million in our wireless operations.

 

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General and Administrative.  General and administrative expenses consisted of the following significant items:

 

     For the Nine Months Ended September 30,      Change Between
2012 and 2011
 
     2012      2011     
     Wireless      Software      Total      Wireless      Software      Total      Total      %  
     (Dollars in thousands)  

Payroll and related

   $     15,335       $ 2,978       $   18,313       $ 16,189       $ 2,442       $ 18,631       $ (318)         (1.7%)   

Stock based compensation

     741         90         831         636         391         1,027         (196)         (19.1%)   

Bad debt

     516         263         779         519         163         682         97         14.2%   

Facility rent

     1,547         1,030         2,577         2,150         749         2,899         (322)         (11.1%)   

Telecommunications

     983         262         1,245         1,238         216         1,454         (209)         (14.4%)   

Outside services

     6,867         391         7,258         9,948         309         10,257         (2,999)         (29.2%)   

Taxes, licenses and permits

     4,040         136         4,176         4,849                 4,849         (673)         (13.9%)   

Other

     3,840         (890)         2,950         3,612         (926)         2,686         264         9.8%   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total general and administrative

   $ 33,869       $   4,260       $ 38,129       $   39,141       $   3,344       $   42,485       $   (4,356)         (10.3%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

FTEs

     162         34         196         179         29         208         (12)         (5.8%)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

As illustrated in the table above, general and administrative expenses for the nine months ended September 30, 2012 decreased $4.4 million, or 10.3%, from the same period in 2011 due primarily to lower outside service expenses and tax, license and permit expenses. The 2011 outside service expenses included one-time acquisition related costs of $2.7 million for wireless operations. Total general and administrative expenses decreased for the nine months ended September 30, 2012 compared to the same period in 2011 due to the following variances:

 

   

Payroll and related — Payroll and related expenses were incurred mainly for employees in customer service, information technology, inventory, collections, finance and other support functions as well as executive management. Payroll and related expenses decreased by $0.3 million primarily due to lower payroll and related expenses of $0.8 million for wireless operations reflecting headcount reductions of 17 FTEs to 162 FTEs at September 30, 2012 from 179 FTEs at September 30, 2011 for wireless operations, partially offset by higher payroll and related expenses of $0.5 million for software operations. Software operations FTEs increased by 5 FTEs to 34 FTEs at September 30, 2012 from 29 FTEs at September 30, 2011. Payroll and related expenses during the nine months ended September 30, 2012 for software operations included a one-time benefit of $0.3 million for forfeitures under the 2012 Short-Term Incentive Plan (“STIP”) associated with the departure of two former executives.

 

   

Stock based compensation — Stock based compensation expenses consisted primarily of amortization of compensation expense associated with RSUs awarded to certain eligible employees for both wireless and software operations and amortization of compensation expense for restricted stock granted to non-executive members of our Board of Directors under the Equity Plans. Stock based compensation expenses decreased by $0.2 million primarily due to a net one-time benefit of $0.4 million during the nine months ended September 30, 2012 for forfeitures under the 2011 LTIP associated with the departure of two former executives in our software operations, partially offset by higher amortization of compensation expenses for both the 2009 LTIP and 2011 LTIP during the nine months ended September 30, 2012 compared to the same period in 2011.

 

   

Bad debt — The increase of $0.1 million in bad debt expenses was primarily due to an increase in bad debt expenses in our software operations during the nine months ended September 30, 2012 compared to the same period in 2011.

 

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Facility rent — The decrease of $0.3 million in facility rent expenses was primarily due to lower facility rent expenses of $0.6 million related to the closure of office facilities, as we continue to rationalize our operating requirements to meet lower revenue and customer demand for the wireless operations, offset by an increase in facility rent expenses for software operations of $0.3 million.

 

   

Telecommunications — The decrease of $0.2 million in telecommunication expenses reflected continued office and staffing reductions as we continue to streamline our operations and reduce our telecommunication requirements for the wireless operations.

 

   

Outside services — Outside service expenses consisted primarily of costs associated with printing and mailing invoices, outsourced customer service, temporary help, and various professional fees. The decrease of $3.0 million in outside service expenses was due primarily to lower external accounting and legal service expenses for the nine months ended September 30, 2012 compared to the same period in 2011 due to acquisition and integration related costs of $2.7 million in 2011 and lower customer service expenses of $0.5 million for wireless operations during the nine months ended September 30, 2012 compared to the same period in 2011. These decreases were partially offset by increases in external tax support services and other services net of $0.2 million for wireless operations.

 

   

Taxes, licenses and permits — Tax, license and permit expenses consist of property, franchise, gross receipts and transactional taxes. The decrease in tax, license and permit expenses of $0.7 million was primarily due to resolution of various state and local tax audits for wireless operations for the nine months ended September 30, 2011 at amounts higher than the originally estimated liabilities.

 

   

Other — The increase of $0.3 million in other expenses was primarily due to increases in recruiting and relocation expenses of $0.3 million and financial service expenses of $0.2 million, partially offset by a reduction in office expenses of $0.2 million for wireless operations.

Severance and Restructuring.   Severance and restructuring expenses decreased to $46,000 for the nine months ended September 30, 2012 compared to $78,000 for the same period in 2011, which consisted of lease restructuring costs associated with the terminations of certain lease agreements for transmitter locations for wireless operations. Severance and restructuring expenses of $46,000 for the nine months ended September 30, 2012 consisted of $37,000 of severance expenses for software operations due to involuntary terminations and $9,000 of restructuring expenses for wireless operations.

Depreciation, Amortization and Accretion.  Depreciation, amortization and accretion expenses were $13.8 million for the nine months ended September 30, 2012 compared to $14.9 million for the same period in 2011. There were $1.0 million in lower depreciation expense for the period from fully depreciated paging infrastructure and other assets, $1.0 million in lower depreciation expense on paging devices resulting from fewer purchases of paging devices and from fully depreciated paging devices and $0.1 million reduction in accretion expenses, partially offset by an increase of $1.0 million in amortization expense due to the increase in intangible assets associated with our software operations. Depreciation, amortization and accretion expenses for software operations represented $5.2 million of the total $13.8 million in depreciation, amortization and accretion expenses for the nine months end September 30, 2012 and $3.9 million of the total $14.9 million in depreciation, amortization and accretion expenses for the nine months ended September 30, 2011.

Interest Expense, Net; Other Income, Net and Income Tax Expense (Benefit)

Interest Expense, Net.  Net interest expense decreased to $0.3 million for the nine months ended September 30, 2012 from $1.9 million for the same period in 2011. This decrease was primarily due to minimal interest on debt for the nine months ended September 30, 2012 associated with the Amcom acquisition as the debt was completely repaid on April 6, 2012. As of September 30, 2012, we have no debt outstanding.

Other Income,  Net. Net other income decreased to $0.4 million for the nine months ended September 30, 2012 from $7.8 million of net other income for the same period in 2011. The other income recorded during the nine months ended September 30, 2011 was primarily related to the gain on the sale of narrowband personal communications service licenses to Sensus USA, Inc. (“Sensus”) in 2011 of $7.5 million.

 

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Income Tax Expense (Benefit).  Income tax expense for the nine months ended September 30, 2012 was $16.3 million, an increase of $34.3 million from the $18.0 million income tax benefit for the nine months ended September 30, 2011. The increase in income tax expense and the effective tax rate reflects no adjustment to the deferred income tax asset valuation allowance in 2012. The benefit associated with the change in the deferred income tax asset valuation account in 2011 reflected the expected additional taxable income associated with the acquisition of Amcom. The following is the effective tax rate reconciliation for the nine months ended September 30, 2012 and 2011, respectively:

 

     For the Nine Months Ended September 30,  
     2012      2011  
     (Dollars in thousands)  

Income before income tax expense

   $   41,222          $ 51,698      
  

 

 

       

 

 

    

Income tax expense at the Federal statutory rate

   $ 14,428         35.00%       $ 18,094         35.00%   

State income taxes, net of Federal benefit

     1,344         3.26%         1,696         3.28%   

Change in valuation allowance

     (43)         (0.10%)         (39,458)         (76.32%)   

State income tax audit

     191         0.46%                   

Other

     345         0.84%         1,673         3.23%   
  

 

 

    

 

 

    

 

 

    

 

 

 

Income tax expense (benefit)

   $ 16,265         39.46%       $   (17,995)         (34.81%)   
  

 

 

    

 

 

    

 

 

    

 

 

 

Liquidity and Capital Resources — Consolidated

Cash and Cash Equivalents

At September 30, 2012, we had cash and cash equivalents of $49.5 million. This available cash and cash equivalents are held in accounts managed by third-party financial institutions and consist of invested cash and cash in our operating accounts. The invested cash is invested in interest bearing funds managed by third-party financial institutions. These funds invest in direct obligations of the government of the United States. To date, we have experienced no loss or lack of access to our invested cash or cash equivalents; however, we can provide no assurance that access to our invested cash and cash equivalents will not be impacted by adverse conditions in the financial markets.

At any point in time, we have approximately $3.0 to $5.0 million in our operating accounts that are with third-party financial institutions. While we monitor daily the cash balances in our operating accounts and adjust the cash balances as appropriate, these cash balances could be impacted if the underlying financial institutions fail or are subject to other adverse conditions in the financial markets. To date, we have experienced no loss or lack of access to cash in our operating accounts.

We intend to use our cash on hand to provide working capital, to support operations, and to return value to stockholders by cash dividends and repurchases of our common stock. We may also consider using cash to fund acquisitions of assets of other businesses that we believe will provide a measure of growth or revenue stability while supporting our operating structure.

Overview

Based on current and anticipated levels of operations, we anticipate net cash provided by operating activities, together with the available cash on hand at September 30, 2012, should be adequate to meet anticipated cash requirements for both our wireless and software businesses for the foreseeable future.

In the event that net cash provided by operating activities and cash on hand are not sufficient to meet future cash requirements, we may be required to reduce planned capital expenses, reduce or eliminate our cash dividends to stockholders, reduce or eliminate our common stock repurchase program, and/or sell assets or seek additional financing beyond the availability in our revolving credit facility. We can provide no assurance that reductions in planned capital expenses or proceeds from asset sales would be sufficient to cover shortfalls in available cash or that additional financing beyond the availability in our revolving credit facility would be

 

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available on acceptable terms. As of September 30, 2012, our available cash on hand was $49.5 million and our available borrowing capacity under our revolving credit facility was approximately $40.0 million (see Borrowings below).

The following table sets forth information on our net cash flows from operating, investing, and financing activities for the periods stated:

 

     For the
Nine Months Ended September 30,
     Change
Between

2012  and 2011
 
         2012              2011         
     (Dollars in thousands)  

Net cash provided by operating activities

     $          52,705         $          60,827         $    (8,122)   

Net cash used in investing activities

     (9,803)         (131,806)         (122,003)   

Net cash used in financing activities

     (47,012)         (17,652)         29,360   

Net Cash Provided by Operating Activities.  As discussed above, we are dependent on cash flows from operating activities to meet our cash requirements. Cash from operations varies depending on changes in various working capital items including deferred revenues, accounts payable, accounts receivable, prepaid expenses and various accrued expenses. The following table includes the significant cash receipt and expenditure components of our cash flows from operating activities for the periods indicated, and sets forth the change between the indicated periods:

 

     For the
Nine Months Ended September 30,
     Change
Between

2012  and 2011
 
           2012                  2011           
     (Dollars in thousands)  

Cash received from customers

     $        167,734         $        187,680         $(19,946)   
  

 

 

    

 

 

    

 

 

 

Cash paid for —

        

Payroll and related expenses

     55,837         58,523         (2,686)   

Site rent expenses

     13,640         18,493         (4,853)   

Telecommunication expenses

     7,890         9,387         (1,497)   

Interest expenses

     129         1,341         (1,212)   

Other operating expenses

     37,533         39,109         (1,576)   
  

 

 

    

 

 

    

 

 

 
     115,029         126,853         (11,824)   
  

 

 

    

 

 

    

 

 

 

Net cash provided by operating activities

     $          52,705         $          60,827         $  (8,122)   
  

 

 

    

 

 

    

 

 

 

Net cash provided by operating activities decreased $8.1 million for the nine months ended September 30, 2012 compared to the same period in 2011. Cash received from customers decreased $20.0 million for the nine months ended September 30, 2012 from the same period in 2011. Cash received from customers consisted of revenues and direct taxes billed to customers adjusted for changes in accounts receivable, deferred revenue and tax withholding amounts. The decrease was due to lower revenue of $16.2 million, lower deferred revenue of $3.6 million, partially offset by higher customer deposits, accounts receivable and accrued sales tax of $0.2 million.

The decline in cash received from customers was offset by the reductions in cash paid for operating activities as follows:

 

   

Cash payments for payroll and related expenses decreased $2.7 million due primarily to reductions in payroll and related expenses for wireless operations.

 

   

Cash payments for site rent expenses decreased $4.9 million. This decrease was due primarily to lower site rent expenses for leased locations as we rationalized our network and incurred lower payments in 2012 for wireless operations.

 

   

Cash payments for telecommunication expenses decreased $1.5 million. This decrease was due primarily to the consolidation of our networks and reflects continued office and staffing reductions to support our smaller customer base for wireless operations.

 

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Cash payments for interest expenses decreased $1.2 million primarily due to less interest on debt associated with the Amcom acquisition as principal payments were paid to eliminate the debt amount.

 

   

Cash payments for other operating expenses decreased $1.6 million. The decrease was due primarily to lower outside service expenses of $1.5 million (primarily related to acquisition and integration costs in 2011) and lower tax, license and permit expenses of $0.7 million (primarily due to resolution of various state and local tax audits for wireless operations for the nine months ended September 30, 2011 at amounts higher than the originally estimated). These decreases were partially offset by increases in facility rent expenses of $0.4 million for software operations and various other expenses, net of $0.2 million for wireless operations (primarily due to higher recruiting and relocation expenses in 2012).

Net Cash Used In Investing Activities.  Net cash used in investing activities decreased $122.0 million for the nine months ended September 30, 2012 compared to the same period in 2011 due primarily to the consideration paid, net of cash acquired related to the Amcom acquisition in the first quarter of 2011 of $134.2 million. This decrease was partially offset by $7.5 million of proceeds received from Sensus in 2011 for the sale of the narrow band PCS license, an increase in consideration paid in 2012 for the IMCO acquisition of $3.0 million and an increase in capital expenditures net of proceeds from disposal of property and equipment in 2012 compared to 2011 of $1.7 million.

Net Cash Used In Financing Activities.  Net cash used in financing activities increased $29.4 million for the nine months ended September 30, 2012 from the same period in 2011 due to $4.9 million in stock repurchases and higher repayments of debt of $4.6 million, partially offset by lower cash dividends paid to stockholders of $2.8 million during the nine months ended September 30, 2012 compared to the same period in 2011. In addition, issuance of debt in 2011 associated with the Amcom acquisition of $24.0 million was partially offset by $1.3 million in deferred financing costs related to the debt recorded in the first quarter of 2011.

Cash Dividends to Stockholders.    For the nine months ended September 30, 2012 we paid a total of $13.8 million (or $0.625 per share of common stock) in cash dividends compared to $16.6 million (or $0.75 per share of common stock) in cash dividends for the same period in 2011.

Future Cash Dividends to Stockholders.  On November 1, 2012, our Board of Directors declared a regular quarterly dividend of $0.125 per share of common stock, with a record date of November 16, 2012 and a payment date of December 7, 2012. This dividend of approximately $2.8 million will be paid from available cash on hand.

Common Stock Repurchase Program.  On July 31, 2008, our Board of Directors approved a program for us to repurchase our common stock in the open market. Credit Suisse Securities (USA) LLC will administer such purchases. We expect to use available cash on hand and net cash provided by operating activities to fund the common stock repurchase program.

During 2011 our common stock repurchase program was suspended due to the acquisition of our software operations. On July 24, 2012, our Board of Directors approved a fifth supplement to the common stock repurchase program effective August 1, 2012 and extended the purchase period through December 31, 2013. This repurchase authority allows, at management’s discretion, to selectively repurchase shares of our common stock from time to time in the open market depending upon market price and other factors. Without exceeding the $25.0 million repurchase authority during the purchase period (August 1, 2012 through December 31, 2013), the maximum repurchase authority for the period August 1, 2012 through December 31, 2012 is $13.5 million and the maximum repurchase authority for the calendar year 2013 is $19.1 million. (See Note 15 of Unaudited Notes to Condensed Consolidated Financial Statements for further discussion on our common stock repurchase program.)

Borrowings.  On November 8, 2011 we executed the First Amendment to our Amended and Restated Credit Agreement (“Amended Credit Agreement”) with Wells Fargo Capital Finance, LLC (“Wells Fargo”). The Amended Credit Agreement increased the amount of the revolving credit facility to $40.0 million. The maturity date for the revolving credit facility is September 3, 2015. The Amended Credit Agreement also revised the London Interbank Offered Rate (“LIBOR”) definition to eliminate the LIBOR floor and reduced the interest rate

 

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margin to 3.25%. The debt is secured by a lien on substantially all of the existing assets, interests in assets and proceeds owned or acquired by us.

On April 6, 2012, we repaid the $3.3 million that was outstanding under the Amended Credit Agreement. As of September 30, 2012, the Amended Credit Agreement remains in effect with approximately $40.0 million of available borrowing capacity subject to maintaining a minimum liquidity threshold of $25.0 million and to reductions for outstanding LOCs. The $25.0 million liquidity threshold can be satisfied by maintaining cash on hand or borrowing capacity under the Amended Credit Agreement. As of September 30, 2012, we had no debt outstanding. (See Note 13 of Unaudited Notes to Condensed Consolidated Financial Statements for further discussion on our long-term debt.)

We are subject to certain financial covenants on a quarterly basis under the terms of the Amended Credit Agreement. These financial covenants consist of a leverage ratio and a fixed charge coverage ratio. We are in compliance with all of the required financial covenants as of September 30, 2012.

Commitments and Contingencies

Operating Leases.  We have operating leases for office and transmitter locations. Substantially all of these leases have lease terms ranging from one month to six years. We continue to review our office and transmitter locations, and intend to replace, reduce or consolidate leases, where possible. Total rent expense under operating leases for the wireless operations for the three months ended September 30, 2012 and 2011 was approximately $4.6 million and $5.9 million, respectively; and approximately $14.4 million and $19.7 million for the nine months ended September 30, 2012 and 2011, respectively. Total rent expense under operating leases for the software operations for each of the three months ended September 30, 2012 and 2011 was $0.3 million, respectively, and for the nine months ended September 30, 2012 and 2011 was $1.0 million and $0.7 million, respectively.

Other Commitments.  See Note 21 of Unaudited Notes to Condensed Consolidated Financial Statements for the status of other commitments during the quarter ended September 30, 2012.

Off-Balance Sheet Arrangements.  We do not have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes. As such, we are not exposed to any financing, liquidity, market or credit risk that could arise if we had engaged in such relationships.

Contingencies.  We are involved, from time to time, in lawsuits arising in the normal course of business. We believe these pending lawsuits will not have a material adverse impact on our financial results or operations.

See Note 21 of Unaudited Notes to Condensed Consolidated Financial Statements for legal proceedings during the quarter ended September 30, 2012.

Application of Critical Accounting Policies

The preceding discussion and analysis of financial condition and results of operations are based on our condensed consolidated financial statements, which have been prepared in conformity with United States generally accepted accounting principles (“GAAP”). The preparation of these condensed consolidated financial statements requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues, expenses and related disclosures. On an on-going basis, we evaluate estimates and assumptions, including but not limited to those related to the impairment of long-lived assets and intangible assets subject to amortization and goodwill, accounts receivable allowances, revenue recognition, depreciation expense, asset retirement obligations, severance and restructuring and income taxes. We base our estimates on historical experience and various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.

 

 

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There have been no changes to the critical accounting policies reported in the 2011 Annual Report that affect our more significant judgments and estimates used in the preparation of our condensed consolidated financial statements.

Non-GAAP Financial Measures

We use a non-GAAP financial measure as a key element in determining performance for purposes of incentive compensation under our annual STIP for our wireless and software operations. That non-GAAP financial measure is operating cash flow (“OCF”) defined as earnings before interest, taxes, depreciation, amortization and accretion (“EBITDA”) less purchases of property and equipment. (EBITDA is defined as operating income plus depreciation, amortization and accretion, each determined in accordance with GAAP). Purchases of property and equipment are also determined in accordance with GAAP. For purposes of STIP performance, OCF was as follows for the periods stated:

 

     For the Three Months Ended September 30,  
     2012      2011  
     Wireless      Software      Total      Wireless      Software  (1)      Total  
     (Dollars in thousands)  

Operating income (loss)

   $ 13,361       $ (314)       $ 13,047       $ 16,527       $ (337)       $ 16,190   

Plus: Depreciation, amortization and accretion

     2,944         1,780         4,724         3,407         1,673         5,080   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

EBITDA (as defined by the Company)

     16,305         1,466         17,771         19,934         1,336         21,270   

Less: Purchases of property and equipment

     (2,658)         (38)         (2,696)         (1,758)         (21)         (1,779)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

OCF (as defined by the Company)

   $ 13,647       $ 1,428       $ 15,075       $ 18,176       $ 1,315       $ 19,491   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

(1) 

Software operations are net of maintenance revenue reductions required by acquisition accounting to reflect fair value.

 

     For the Nine Months Ended September 30,  
     2012      2011  
     Wireless      Software      Total      Wireless      Software (1)      Total  
     (Dollars in thousands)  

Operating income (loss)

   $ 41,950       $ (836)       $ 41,114       $ 46,223       $ (495)       $ 45,728   

Plus: Depreciation, amortization and accretion

     8,613         5,232         13,845         11,057         3,861         14,918   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

EBITDA (as defined by the Company)

     50,563         4,396         54,959         57,280         3,366         60,646   

Less: Purchases of property and equipment

     (7,031)         (104)         (7,135)         (4,973)         (161)         (5,134)   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

OCF (as defined by the Company)

   $ 43,532       $ 4,292       $ 47,824       $ 52,307       $ 3,205       $ 55,512   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

(1) 

Software operations reflect financial results from March 3, 2011 to September 30, 2011 and are net of maintenance revenue reductions required by acquisition accounting to reflect fair value.

Item 3.    Quantitative and Qualitative Disclosures about Market Risk

Long-term Debt

On April 6, 2012, we repaid the remaining $3.3 million of the debt outstanding. As of September 30, 2012, we had no debt outstanding. The Amended Credit Agreement remains in effect with approximately $40.0 million of available borrowing capacity. We will be exposed to changes in interest rates should we undertake new borrowings under the Amended Credit Agreement (see Note 13 of Unaudited Notes to Condensed Consolidated Financial Statements for further discussion on our long-term debt). The floating interest rate debt exposes us to interest rate risk, with the primary interest rate exposure resulting from changes in LIBOR.

The definitive extent of the interest rate risk is not quantifiable or predictable because of the variability of future interest rates and business financing requirements. We do not customarily use derivative instruments to

 

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manage our interest rate risk profile. As of September 30, 2012, we have no derivative financial instruments outstanding to manage our interest rate risk.

We conduct a limited amount of business outside the United States. Currently, all transactions are billed and denominated in United States dollars and, consequently, we do not currently have any material exposure to the risk of foreign exchange rate fluctuations.

Item 4.    Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management carried out an evaluation, as required by Rule 13a-15(b) of the Securities Exchange Act of 1934 (the “Exchange Act”), with the participation of our President and Chief Executive Officer (“CEO”), our principal executive officer, and Chief Accounting Officer and Chief Financial Officer (“CFO”), our principal financial officer, of the effectiveness of our disclosure controls and procedures, as of the end of our last fiscal quarter. Based upon this evaluation, the CEO and the CFO concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q, such that the information relating to us required to be disclosed in our Exchange Act reports filed with the SEC (i) is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, and (ii) is accumulated and communicated to our management, including the CEO and CFO, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control Over Financial Reporting

In addition, our management carried out an evaluation, as required by Rule 13a -15(d) of the Exchange Act, with the participation of the CEO and CFO, of changes in our internal control over financial reporting. Effective January 3, 2012, we converted our software operations’ general ledger and related systems to the same systems currently utilized by wireless operations. Except as described above, the CEO and CFO concluded that there were no other changes in our internal control over financial reporting that occurred during the last fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. We believe that our disclosure controls and procedures were operating effectively as of September 30, 2012.

PART II. OTHER INFORMATION

Item 1.    Legal Proceedings

We are involved, from time to time, in lawsuits arising in the normal course of business. We believe these pending lawsuits will not have a material adverse impact on our financial results or operations.

Information regarding reportable legal proceedings is contained in “Part I – Item 3 – Legal Proceedings” in the 2011 Annual Report. The following amends and restates the description of previously reported legal contingencies in the 2011 Annual Report for which there has been a material development during the nine months ended September 30, 2012.

Filed Litigation.  On June 25, 2012, Mr. and Mrs. Andre C. Franco (collectively the “Plaintiffs”) filed a lawsuit in the Circuit Court for Montgomery County, Maryland against Metrocall, Inc. (now USA Mobility Wireless, Inc. “Wireless”), and an employee of Wireless (collectively “the Defendants”). The lawsuit arose from a vehicle accident involving the employee in December 2009. The Plaintiffs seek damages of $21.0 million jointly and severally from the Defendants. As of September 30, 2012, the Plaintiffs and the Company are currently in discussion regarding mediation.

We are fully insured for these damages and our defense against this claim has been assumed by the insurance carrier who has designated legal counsel to handle this lawsuit on our behalf. We do not expect the monetary settlement of this lawsuit, if any, would have a material impact on our financial condition or results of operations.

 

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Item 1A.    Risk Factors

The risk factors included in “Part I – Item 1A – Risk Factors” of the 2011 Annual Report have not materially changed during the quarter ended September 30, 2012.

Item 2.    Unregistered Sales of Equity Securities and Use of Proceeds

The following table presents information with respect to stock purchased by us during the three months ended September 30, 2012.

 

Period

   Total Number
of Shares
Purchased(1)
     Average Price
Paid Per
Share(2)
     Total Number of
Shares Purchased
as Part of
Publicly
Announced Plans
or Programs
     Approximate
Dollar Value of
Shares That
May Yet Be
Purchased
Under the
Publicly
Announced
Plans or
Programs(3)
 
                          (Dollars in
thousands)
 

Beginning Balance

            $ 25,000   

July 1 through July 31, 2012

           $                 25,000   

August 1 through August 31, 2012

     275,869         11.05         275,869         21,952   

September 1 through September 30, 2012

     159,113         11.73         159,113         20,085   
  

 

 

    

 

 

    

 

 

    

Total

     434,982       $ 11.30         434,982      
  

 

 

    

 

 

    

 

 

    

 

(1) 

The total number of shares purchased includes shares purchased pursuant to the common stock repurchase program described in footnote 3 below.

(2) 

Average price paid per share excludes commissions.

(3) 

During 2011 our common stock repurchase program was suspended due to the acquisition of our software operations. On July 24, 2012 and effective August 1, 2012, our Board of Directors approved a fifth supplement to the common stock repurchase program and reset the repurchase authority to $25.0 million as of August 1, 2012. The purchase period was extended through December 31, 2013. Without exceeding the $25.0 million repurchase authority during the purchase period (August 1, 2012 through December 31, 2013), the maximum repurchase authority for the period through December 31, 2012 is $13.5 million and the maximum repurchase authority for the calendar year 2013 is $19.1 million.

Item 5.    Other Information

Mr. Colin Balmforth serves as President of Amcom pursuant to an offer letter agreement with the Company dated July 27, 2012 attached hereto as Exhibit 10.1, and Mrs. Lynn M. Danko serves as Chief Financial Officer of Amcom pursuant to an offer letter agreement with the Company dated September 27, 2012 attached hereto as Exhibit 10.2.

Our Board of Directors approved an annual base salary increase for Mr. Shawn E. Endsley, CFO, effective September 30, 2012 from $200,000 to $250,000. Mr. Endsley will participate in the annual STIP based upon his prorated annual salary for 2012. Mr. Endsley will participate in the 2009 LTIP at his current level.

The Company has a Code of Business Conduct and Ethics (“Code”) which contains general guidelines for conducting our business consistent with the highest standards of business ethics. This Code applies to all of our directors, officers and employees. On October 30, 2012, the Company approved certain amendments to the Code, mainly the addition of sections on conflicts of interest and employment of relatives. The updated Code is attached hereto as Exhibit 14.1.

 

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Item 6.    Exhibits

 

  10.1    Offer Letter, dated as of July 31, 2012, between USA Mobility, Inc. and Colin Balmforth(1)
  10.2    Offer Letter, dated as of September 28, 2012, between Amcom Software, Inc. and Lynn M. Danko(1)
  14.1    Code of Business Conduct and Ethics of USA Mobility, Inc., Restated October 19, 2012(1)
  31.1    Certification of Chief Executive Officer pursuant to Rule 13a-14(a)/Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended, dated November 2, 2012(1)
  31.2    Certification of Chief Financial Officer pursuant to Rule 13a-14(a)/Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended, dated November 2, 2012(1)
  32.1    Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350 dated November 2, 2012(1)
  32.2   

Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350 dated November 2,

2012(1)

101    XBRL Instance Document(1)

 

(1)

Filed herewith.

 

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

 

      USA MOBILITY, INC.
Dated: November 2, 2012      

/s/ Shawn E. Endsley

      Name: Shawn E. Endsley
      Title: Chief Financial Officer

 

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EXHIBIT INDEX

 

 Exhibit No. 

  

Description

10.1    Offer Letter, dated as of July 31, 2012, between USA Mobility, Inc. and Colin Balmforth(1)
10.2    Offer Letter, dated as of September 28, 2012, between Amcom Software, Inc. and Lynn M. Danko(1)
14.1    Code of Business Conduct and Ethics of USA Mobility, Inc., Restated October 19, 2012(1)
31.1    Certification of Chief Executive Officer pursuant to Rule 13a-14(a)/Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended, dated November 2, 2012(1)
31.2    Certification of Chief Financial Officer pursuant to Rule 13a-14(a)/Rule 15d-14(a) of the Securities Exchange Act of 1934, as amended, dated November 2, 2012(1)
32.1    Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350 dated November 2, 2012(1)
32.2   

Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350 dated November 2,

2012(1)

101    XBRL Instance Document(1)

 

(1) 

Filed herewith.

 

55