0001288847-21-000108.txt : 20210727 0001288847-21-000108.hdr.sgml : 20210727 20210727163902 ACCESSION NUMBER: 0001288847-21-000108 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 14 CONFORMED PERIOD OF REPORT: 20210727 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20210727 DATE AS OF CHANGE: 20210727 FILER: COMPANY DATA: COMPANY CONFORMED NAME: Five9, Inc. CENTRAL INDEX KEY: 0001288847 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-COMPUTER PROCESSING & DATA PREPARATION [7374] IRS NUMBER: 943394123 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 001-36383 FILM NUMBER: 211118024 BUSINESS ADDRESS: STREET 1: 3001 BISHOP DRIVE STREET 2: SUITE 350 CITY: SAN RAMON STATE: CA ZIP: 94583 BUSINESS PHONE: 9252012000 MAIL ADDRESS: STREET 1: 3001 BISHOP DRIVE STREET 2: SUITE 350 CITY: SAN RAMON STATE: CA ZIP: 94583 FORMER COMPANY: FORMER CONFORMED NAME: Five 9 Inc DATE OF NAME CHANGE: 20040428 8-K 1 fivn-20210727.htm 8-K fivn-20210727
0001288847false00012888472021-07-272021-07-27

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
 CURRENT REPORT
Pursuant to Section 13 or 15(d) of the
Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): July 27, 2021
FIVE9, INC.
(Exact name of Registrant as specified in its charter)
 
Delaware001-3638394-3394123
(State or other jurisdiction
of incorporation)
(Commission File No.)
(I.R.S. Employer
Identification No.)
3001 Bishop Drive, Suite 350
San Ramon, CA 94583
(Address of Principal Executive Offices) (Zip Code)
Registrant’s telephone number, including area code: (925) 201-2000
Not Applicable
(Former name or former address if changed since last report)
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
_______________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common stock, par value $0.001 per shareFIVNThe NASDAQ Global Market
Indicated by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    




Item 2.02 Results of Operations and Financial Condition.
On July 27, 2021, Five9, Inc. (the “Company”) announced its financial results for the fiscal quarter ended June 30, 2021. The full text of the press release issued in connection with the announcement is furnished as Exhibit 99.1 to this Current Report on Form 8-K.
The information in Item 2.02 of this Current Report on Form 8-K (including Exhibit 99.1 furnished herewith) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 (the “Exchange Act”) or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933 or the Exchange Act, except as expressly set forth by specific reference in such a filing.

Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
 
Exhibit No.  Description
  
104The cover page from this Current Report on Form 8-K, formatted in Inline XBRL.




SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
   FIVE9, INC.
Date: July 27, 2021   By: /s/ Barry Zwarenstein
    Barry Zwarenstein
    
Chief Financial Officer



EX-99.1 2 a063021ex991earningsrelease.htm EX-99.1 Document

Exhibit 99.1
newfive9logo.jpg

Five9 Reports Second Quarter Results
Revenue Growth of 44%
50% Growth in LTM Enterprise Subscription Revenue
SAN RAMON, Calif. - July 27, 2021 - Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the second quarter ended June 30, 2021.
Second Quarter 2021 Financial Results
Revenue for the second quarter of 2021 increased 44% to a record $143.8 million, compared to $99.8 million for the second quarter of 2020.
GAAP gross margin was 55.2% for the second quarter of 2021, compared to 57.5% for the second quarter of 2020.
Adjusted gross margin was 63.3% for the second quarter of 2021, compared to 65.7% for the second quarter of 2020.
GAAP net loss for the second quarter of 2021 was $(16.5) million, or $(0.25) per basic share, compared to GAAP net loss of $(16.1) million, or $(0.25) per basic share, for the second quarter of 2020.
Non-GAAP net income for the second quarter of 2021 was $16.0 million, or $0.23 per diluted share, compared to non-GAAP net income of $14.1 million, or $0.21 per diluted share, for the second quarter of 2020.
Adjusted EBITDA for the second quarter of 2021 was $24.0 million, or 16.7% of revenue, compared to $18.3 million, or 18.3% of revenue, for the second quarter of 2020.
GAAP operating cash flow for the second quarter of 2021 was $11.4 million, compared to GAAP operating cash flow of $14.8 million for the second quarter of 2020.

Revenue Composition
Total revenue for the second quarter of 2021 was comprised of 92% recurring and 8% one-time professional services.
Enterprise customers accounted for 84% of LTM total revenue.



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Business Outlook
Given the announcement made on July 18, 2021 regarding Five9’s entry into a definitive agreement to be acquired by Zoom Video Communications, Inc., the Company will not be providing financial guidance for the third quarter or full year 2021. The Company’s previously issued full year financial guidance should no longer be relied upon.

Conference Call Details
Due to the pending transaction, the Company will not host a conference call in conjunction with this release. Please visit the Investor Relations section of the Company’s website at http://investors.five9.com/ for the latest Five9 releases and information.

Non-GAAP Financial Measures
In addition to disclosing financial measures prepared in accordance with U.S. generally accepted accounting principles (GAAP), this press release and the accompanying tables contain certain non-GAAP financial measures. We calculate adjusted gross profit and adjusted gross margin by adding back the following items to gross profit: depreciation, intangibles amortization, stock-based compensation, COVID-19 relief bonus for employees and one-time integration costs. We calculate adjusted EBITDA by adding back or removing the following items to or from GAAP net income (loss): depreciation and amortization, stock-based compensation, interest expense, loss on early extinguishment of debt, other expense and interest (income), acquisition-related transaction costs and one-time integration costs, COVID-19 relief bonus for employees, contingent consideration expense and provision for (benefit from) income taxes. We calculate non-GAAP operating income by adding back or removing the following items to or from GAAP operating income (loss): stock-based compensation, intangibles amortization, acquisition-related transaction costs and one-time integration costs and contingent consideration expense. We calculate non-GAAP net income by adding back or removing the following items to or from GAAP net income (loss): stock-based compensation, intangibles amortization, amortization of discount and issuance costs on convertible senior notes, loss on early extinguishment of debt, acquisition-related transaction costs and one-time integration costs, COVID-19 relief bonus for employees, contingent consideration expense and tax benefit of valuation allowance associated with an acquisition. Non-GAAP financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies. The Company considers these non-GAAP financial measures to be important because they provide useful measures of the operating performance of the Company, exclusive of factors that do not directly affect what we consider to be our core operating performance, as well as unusual events. The Company’s management uses these measures to (i) illustrate underlying trends in the Company’s business that could otherwise be masked by the effect of income or expenses that are excluded from non-GAAP measures, and (ii) establish budgets and operational goals for managing the Company’s business and evaluating its performance. In addition, investors often use similar measures to evaluate the operating performance of a company. Non-GAAP financial measures are presented only as supplemental information for purposes of understanding the Company’s operating results. The non-GAAP financial measures should not be considered a substitute for financial information presented in accordance with GAAP. Please see the reconciliation of non-GAAP financial measures set forth herein and attached to this release.
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Forward-Looking Statements
This news release contains certain forward-looking statements and the statements regarding the proposed acquisition of Five9 by Zoom. These forward-looking statements are made as of the date they were first issued and were based on our current expectations and involve numerous risks and uncertainties that may cause these forward-looking statements to be inaccurate, including risks and uncertainties related to the announcement of the Zoom transaction, the restrictive covenants contained in the definitive agreement with Zoom, and the impact of the announcement of the Zoom transaction on our business and operations. Other risks that may cause these forward-looking statements to be inaccurate include, among others: (i) our quarterly and annual results may fluctuate significantly, including as a result of the timing and success of new product and feature introductions by us, may not fully reflect the underlying performance of our business and may result in decreases in the price of our common stock; (ii) if we are unable to attract new clients or sell additional services and functionality to our existing clients, our revenue and revenue growth will be harmed; (iii) our recent rapid growth may not be indicative of our future growth, and even if we continue to grow rapidly, we may fail to manage our growth effectively; (iv) failure to adequately retain and expand our sales force will impede our growth; (v) if we fail to manage our technical operations infrastructure, our existing clients may experience service outages, our new clients may experience delays in the deployment of our solution and we could be subject to, among other things, claims for credits or damages; (vi) our growth depends in part on the success of our strategic relationships with third parties and our failure to successfully maintain, grow and manage these relationships could harm our business; (vii) we have established, and are continuing to increase, our network of master agents and resellers to sell our solution; our failure to effectively develop, manage, and maintain this network could materially harm our revenues; (viii) adverse economic conditions may harm our business; (ix) the effects of the COVID-19 pandemic have materially affected how we, our clients and business partners are operating, and the duration and extent to which this will impact our future results of operations and overall financial performance remains uncertain; (x) security breaches and improper access to or disclosure of our data or our clients’ data, or other cyber attacks on our systems, could result in litigation and regulatory risk, harm our reputation and our business; (xi) we may acquire other companies or technologies, or be the target of strategic transactions, or be impacted by transactions by other companies, which could divert our management’s attention, result in additional dilution to our stockholders and otherwise disrupt our operations and harm our operating results; (xii) the markets in which we participate involve numerous competitors and are highly competitive, and if we do not compete effectively, our operating results could be harmed; (xiii) if our existing clients terminate their subscriptions or reduce their subscriptions and related usage, our revenues and gross margins will be harmed and we will be required to spend more money to grow our client base; (xiv) we sell our solution to larger organizations that require longer sales and implementation cycles and often demand more configuration and integration services or customized features and functions that we may not offer, any of which could delay or prevent these sales and harm our growth rates, business and operating results; (xv) because a significant percentage of our revenue is derived from existing clients, downturns or upturns in new sales will not be immediately reflected in our operating results and may be difficult to discern; (xvi) we rely on third-party telecommunications and internet service providers to provide our clients and their customers with telecommunication services and connectivity to our cloud contact center software and any failure by these service providers to provide reliable services could cause us to lose clients and subject us to claims for credits or damages, among other things; (xvii) we have a history of losses and we may be unable to achieve or sustain profitability; (xviii) the contact center software solutions market is subject to rapid technological change, and we must develop and sell incremental and new products in order to maintain and grow our business; (xix) we may not
3


be able to secure additional financing on favorable terms, or at all, to meet our future capital needs; (xx) failure to comply with laws and regulations could harm our business and our reputation; (xxi) we may not have sufficient cash to service our convertible senior notes and repay such notes, if required, and other risks attendant to our convertible senior notes and increased debt levels; (xxii) closing of the proposed transaction with Zoom on anticipated timing or at all (including the risk that the conditions to the transaction are not satisfied on a timely basis or at all or the failure of the transaction to close for any other reason) and terms (including obtaining the anticipated tax treatment, regulatory approvals, required consents or authorizations); and (xxiii) the other risks detailed from time-to-time under the caption “Risk Factors” and elsewhere in our Securities and Exchange Commission filings and reports, including, but not limited to, our most recent annual report on Form 10-K and quarterly reports on Form 10-Q. Such forward-looking statements speak only as of the date hereof and readers should not unduly rely on such statements. We undertake no obligation to update the information contained in this press release, including in any forward-looking statements.

About Five9
Five9 is a leading provider of cloud contact center software for the intelligent contact center space, bringing the power of cloud innovation to customers and facilitating more than seven billion call minutes annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable, secure, compliant and scalable; designed to create exceptional personalized customer experiences. For more information, visit www.five9.com.
4


FIVE9, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands)
(Unaudited)
June 30, 2021December 31, 2020
ASSETS
Current assets:
Cash and cash equivalents$175,199 $220,372 
Marketable investments390,986 383,171 
Accounts receivable, net53,811 48,731 
Prepaid expenses and other current assets22,110 16,149 
Deferred contract acquisition costs, net26,791 20,695 
Total current assets668,897 689,118 
Property and equipment, net63,107 51,213 
Operating lease right-of-use assets46,966 9,010 
Intangible assets, net45,790 51,684 
Goodwill165,420 165,420 
Marketable investments72,758 42,127 
Other assets3,089 3,236 
Deferred contract acquisition costs, net — less current portion69,689 51,934 
Total assets$1,135,716 $1,063,742 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable$17,632 $17,145 
Accrued and other current liabilities74,024 44,450 
Operating lease liabilities7,758 3,912 
Accrued federal fees5,138 3,745 
Sales tax liabilities1,588 1,714 
Finance lease liabilities36 612 
Deferred revenue33,237 31,983 
Total current liabilities139,413 103,561 
Convertible senior notes773,588 643,316 
Sales tax liabilities — less current portion867 857 
Operating lease liabilities — less current portion46,029 5,379 
Other long-term liabilities13,113 31,465 
Total liabilities973,010 784,578 
Stockholders’ equity:
Common stock68 67 
Additional paid-in capital366,637 476,941 
Accumulated other comprehensive income 299 335 
Accumulated deficit(204,298)(198,179)
Total stockholders’ equity162,706 279,164 
Total liabilities and stockholders’ equity$1,135,716 $1,063,742 

5


FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2021June 30, 2020June 30, 2021June 30, 2020
Revenue$143,782 $99,792 $281,664 $194,880 
Cost of revenue64,395 42,453 124,198 82,490 
Gross profit79,387 57,339 157,466 112,390 
Operating expenses:
Research and development24,648 17,208 46,769 32,397 
Sales and marketing46,024 32,231 90,823 62,391 
General and administrative22,909 16,129 45,154 30,787 
Total operating expenses93,581 65,568 182,746 125,575 
Loss from operations(14,194)(8,229)(25,280)(13,185)
Other (expense) income, net:
Interest expense(2,118)(5,734)(4,056)(9,218)
Loss on early extinguishment of debt— (5,794)— (5,794)
Other (expense) and interest income(353)829 (178)1,901 
Total other (expense) income, net(2,471)(10,699)(4,234)(13,111)
Loss before income taxes(16,665)(18,928)(29,514)(26,296)
Benefit from income taxes(135)(2,876)(652)(2,807)
Net loss$(16,530)$(16,052)$(28,862)$(23,489)
Net loss per share:
Basic and diluted$(0.25)$(0.25)$(0.43)$(0.38)
Shares used in computing net loss per share:
Basic and diluted67,292 63,282 67,008 62,494 


6


FIVE9, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
Six Months Ended
June 30, 2021June 30, 2020
Cash flows from operating activities:
Net loss$(28,862)$(23,489)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization18,414 11,213 
Amortization of operating lease right-of-use assets4,473 2,786 
Amortization of deferred contract acquisition costs11,468 7,305 
Amortization of premium on marketable investments3,521 630 
Provision for doubtful accounts337 353 
Stock-based compensation45,809 30,585 
Loss on early extinguishment of debt— 5,794 
Amortization of discount and issuance costs on convertible senior notes (1)1,959 8,571 
Change in fair of value of contingent consideration5,200 — 
Tax benefit of valuation allowance associated with an acquisition— (2,910)
Other226 82 
Changes in operating assets and liabilities:
Accounts receivable(5,526)(2,119)
Prepaid expenses and other current assets(5,962)(7,065)
Deferred contract acquisition costs(35,319)(19,153)
Other assets147 (1,604)
Accounts payable1,725 2,553 
Accrued and other current liabilities23,343 9,561 
Accrued federal fees and sales tax liability1,277 (945)
Deferred revenue(2,118)3,292 
Other liabilities(14,955)(281)
Net cash provided by operating activities25,157 25,159 
Cash flows from investing activities:
Purchases of marketable investments(325,628)(460,899)
Proceeds from maturities of marketable investments283,605 167,850 
Purchases of property and equipment(19,477)(14,891)
Cash paid to acquire Virtual Observer— (28,313)
Cash paid to acquire substantially all of the assets of Whendu — (100)
Net cash used in investing activities(61,500)(336,353)
Cash flows from financing activities:
Proceeds from issuance of convertible senior notes, net of issuance costs — 728,812 
Payments for capped call transactions — (90,448)
Repurchase of a portion of 2023 convertible senior notes, net of costs(17,622)(181,462)
Proceeds from exercise of common stock options4,439 6,080 
Proceeds from sale of common stock under ESPP8,128 5,666 
Payment of holdback related to the Virtual Observer acquisition(3,200)— 
Payments of finance leases(575)(2,195)
Net cash (used in) provided by financing activities(8,830)466,453 
Net (decrease) increase in cash and cash equivalents(45,173)155,259 
Cash and cash equivalents:
Beginning of period220,372 77,976 
End of period$175,199 $233,235 
(1)During the first quarter of 2021, the Company early adopted ASU 2020-06 which resulted in the elimination of amortization of discount on the convertible senior notes from January 1, 2021.
7




FIVE9, INC.
RECONCILIATION OF GAAP GROSS PROFIT TO ADJUSTED GROSS PROFIT
(In thousands, except percentages)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2021June 30, 2020June 30, 2021June 30, 2020
GAAP gross profit$79,387 $57,339 $157,466 $112,390 
GAAP gross margin55.2 %57.5 %55.9 %57.7 %
Non-GAAP adjustments:
Depreciation4,878 3,382 9,018 6,232 
Intangibles amortization2,947 1,738 5,894 2,828 
Stock-based compensation3,781 2,499 6,886 4,488 
COVID-19 relief bonus for employees— 618 — 618 
One-time integration costs— 32 — 
Adjusted gross profit$90,995 $65,576 $179,296 $126,556 
Adjusted gross margin63.3 %65.7 %63.7 %64.9 %


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO ADJUSTED EBITDA
(In thousands, except percentages)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2021June 30, 2020June 30, 2021June 30, 2020
GAAP net loss$(16,530)$(16,052)$(28,862)$(23,489)
Non-GAAP adjustments:
Depreciation and amortization9,651 6,243 18,414 11,213 
Stock-based compensation24,901 16,791 45,809 30,585 
Interest expense2,118 5,734 4,056 9,218 
Loss on early extinguishment of debt— 5,794 — 5,794 
Other expense and interest (income) 353 (829)178 (1,901)
Acquisition-related transaction costs and one-time integration costs973 1,637 2,067 1,966 
COVID-19 relief bonus for employees— 1,817 — 1,817 
Contingent consideration expense2,700 — 5,200 — 
Benefit from income taxes(135)(2,876)(652)(2,807)
Adjusted EBITDA$24,031 $18,259 $46,210 $32,396 
Adjusted EBITDA as % of revenue16.7 %18.3 %16.4 %16.6 %

8


FIVE9, INC.
RECONCILIATION OF GAAP OPERATING INCOME (LOSS) TO NON-GAAP OPERATING INCOME
(In thousands)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2021June 30, 2020June 30, 2021June 30, 2020
Loss from operations$(14,194)$(8,229)$(25,280)$(13,185)
Non-GAAP adjustments:
Stock-based compensation24,901 16,791 45,809 30,585 
Intangibles amortization2,947 1,738 5,894 2,828 
Acquisition-related transaction costs and one-time integration costs973 1,637 2,067 1,966 
COVID-19 relief bonus for employees— 1,817 — 1,817 
Contingent consideration expense2,700 — 5,200 — 
Non-GAAP operating income$17,327 $13,754 $33,690 $24,011 

9


FIVE9, INC.
RECONCILIATION OF GAAP NET LOSS TO NON-GAAP NET INCOME
(In thousands, except per share data)
(Unaudited)
Three Months EndedSix Months Ended
June 30, 2021June 30, 2020June 30, 2021June 30, 2020
GAAP net loss$(16,530)$(16,052)$(28,862)$(23,489)
Non-GAAP adjustments:
Stock-based compensation24,901 16,791 45,809 30,585 
Intangibles amortization2,947 1,738 5,894 2,828 
Amortization of discount and issuance costs on convertible senior notes (1)
985 5,251 1,959 8,571 
Loss on early extinguishment of debt— 5,794 — 5,794 
Acquisition-related transaction costs and one-time integration costs973 1,637 2,067 1,966 
COVID-19 relief bonus for employees— 1,817 — 1,817 
Contingent consideration expense2,700 — 5,200 — 
Tax benefit of valuation allowance associated with an acquisition— (2,910)— (2,910)
Non-GAAP net income$15,976 $14,066 $32,067 $25,162 
GAAP net loss per share:
Basic and diluted$(0.25)$(0.25)$(0.43)$(0.38)
Non-GAAP net income per share:
Basic$0.24 $0.22 $0.48 $0.40 
Diluted$0.23 $0.21 $0.45 $0.38 
Shares used in computing GAAP net loss per share:
Basic and diluted67,292 63,282 67,008 62,494 
Shares used in computing non-GAAP net income per share:
Basic67,292 63,282 67,008 62,494 
Diluted70,774 67,171 70,640 65,960 
(1)During the first quarter of 2021, the Company early adopted ASU 2020-06 which resulted in the elimination of amortization of discount on the convertible senior notes from January 1, 2021.

10


FIVE9, INC.
SUMMARY OF STOCK-BASED COMPENSATION, DEPRECIATION AND INTANGIBLES AMORTIZATION
(In thousands)
(Unaudited)
Three Months Ended
June 30, 2021June 30, 2020
Stock-Based CompensationDepreciationIntangibles AmortizationStock-Based CompensationDepreciationIntangibles Amortization
Cost of revenue$3,781 $4,878 $2,947 $2,499 $3,382 $1,738 
Research and development6,152 729 — 3,684 497 — 
Sales and marketing8,208 — 5,265 — 
General and administrative6,760 1,096 — 5,343 624 — 
Total$24,901 $6,704 $2,947 $16,791 $4,505 $1,738 
Six Months Ended
June 30, 2021June 30, 2020
Stock-Based CompensationDepreciationIntangibles AmortizationStock-Based CompensationDepreciationIntangibles Amortization
Cost of revenue$6,886 $9,018 $5,894 $4,488 $6,232 $2,828 
Research and development10,915 1,325 — 6,491 963 — 
Sales and marketing14,979 — 9,371 — 
General and administrative13,029 2,175 — 10,235 1,187 — 
Total$45,809 $12,520 $5,894 $30,585 $8,385 $2,828 


11


Investor Relations Contacts:

Five9, Inc.
Barry Zwarenstein
Chief Financial Officer
925-201-2000 ext. 5959
IR@five9.com

The Blueshirt Group for Five9, Inc.
Lisa Laukkanen
415-217-4967
Lisa@blueshirtgroup.com


# # #

12
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DE 001-36383 94-3394123 3001 Bishop Drive, Suite 350 San Ramon, CA 94583 925 201-2000 false false false false Common stock, par value $0.001 per share FIVN NASDAQ false XML 8 R1.htm IDEA: XBRL DOCUMENT v3.21.2
Cover Page
Jul. 27, 2021
Cover [Abstract]  
Document Type 8-K
Document Period End Date Jul. 27, 2021
Entity Registrant Name FIVE9, INC.
Entity Incorporation, State or Country Code DE
Entity File Number 001-36383
Entity Tax Identification Number 94-3394123
Entity Address, Address Line One 3001 Bishop Drive,
Entity Address, Address Line Two Suite 350
Entity Address, City or Town San Ramon,
Entity Address, State or Province CA
Entity Address, Postal Zip Code 94583
City Area Code 925
Local Phone Number 201-2000
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Title of 12(b) Security Common stock, par value $0.001 per share
Trading Symbol FIVN
Security Exchange Name NASDAQ
Entity Emerging Growth Company false
Entity Central Index Key 0001288847
Amendment Flag false
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