EX-99.1 2 dex991.htm PRESENTATION MATERIAL Presentation Material

EXHIBIT 99.1

 

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Exhibit 99.1

2011 Barclays Capital Americas Select Conference

London May 23, 2011

Grayson Hall

President and Chief Executive Officer


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Why Regions?

• Strong Southeastern United States footprint

• Experienced management

• Comprehensive line of product offerings

• Exceptional service quality

• Leading brand favorability

• Strong capital, reserves and liquidity

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Regional Bank Focused in the Southeast United States

HQ: Birmingham, AL Associates: 27,557 Assets: $132B Loans: $81B Deposits: $96B Branches: 1,770 Morgan Keegan Offices: 319 Insurance Offices: 30 ATMs: 2,141 Market Cap: $9.1B*

Dallas

Chicago

Houston Austin

San Antonio

Indianapolis

Kansas City

St. Louis

Louisville Lexington

Nashville Memphis

Birmingham Raleigh Charlotte

Atlanta

New Orleans Jacksonville Tampa

Miami

Ranked 4th or Better in Market Share Targeted Growth Areas

* As of May 17, 2011

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Regions’ Footprint is Characterized by Either High Market Shares, High Growth Markets or Both

($ in billions)

Market Market ‘10-’15 Population Top 10 MSAs Deposits Share Rank Growth

Birmingham, AL $7.7 27.8% 1

3.4%

Nashville, TN $6.6 17.8% 1

9.6% Miami, FL $4.8 3.1% 7 1.4% Tampa, FL $4.7 9.5% 4 3.6% Memphis, TN $3.8 17.3

% 2 4.3%

Atlanta, GA $3.4 3.1% 6 10.1 %

St. Louis, MO $3.2 4.4% 6 1.9%

Jackson, MS $2.5 23.6% 2 4.4%

New Orleans, LA $2.4 8.7% 4 8.8%

Mobile, AL $2.3 38.7% 1 1.0%

National Average: 3.9%

Southeastern United States continues to be a growth market

Projected

IA IL IN AR TN NC SC MS AL GA LA TX MO FL KY VA

Population Growth (%)

9.0 and above

8.0 to 8.9

7.0 to 7.9

6.0 to 6.9

5.9 or less

Source: SNL Financial

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Regions is Well Positioned Competitively in its Core US Southeastern Markets

Weighted Average Deposit Market Share National Deposit Market Share in Regions’ Core Markets

10-’15 Market Population Rank Name Share Growth

1 Bank of America 11.7% 4.8%

2 Wells Fargo 10.6% 5.7%

3 JPMorgan Chase 9.2% 3.5%

4 Citigroup 3.7% 5.3%

5 PNC 2.6% 1.2%

6 U.S. Bancorp 2.5% 4.0%

7 Toronto-Dominion 1.9% 1.6%

8 SunTrust 1.7% 6.1%

9 BB&T 1.5% 5.6%

10 Regions 1.4% 4.7%

10-’15 Market Population Rank Name Share Growth

1 Bank of America 12.7% 4.8%

2 Wells Fargo 10.9% 5.7%

3 JPMorgan Chase 7.5% 3.5%

4 Regions 6.1% 4.7%

5 SunTrust 5.9% 6.1%

6 BBVA / Compass 2.7% 7.9%

7 BB&T 2.3% 5.6%

8 Capital One 1.8% 3.7%

9 Synovus 1.6% 5.7%

10 Hancock Holdings 1.1% 5.3%

Source: SNL Financial. Deposit market share as of June 30, 2010, pro forma for announced acquisitions.

Note: Regions’ core markets defined as Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Tennessee and Texas. Note: Population growth is weighted by MSA deposits.

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Experienced Management Team

O.B. Grayson Hall, Jr.*

Chief Executive Officer

Industry Experience: 30 years Current Role: 1 year

David B. Edmonds

Chief Administrative Officer

Industry Experience: 31 years Current Role: 1 year

Fournier Gale

General Counsel

Industry Experience: 40

years Current Role: <1 year

Matthew Lusco

Chief Risk Officer

Industry Experience: 30 years Current Role: <1 year

John B. Owen

Head of Consumer Services

Industry Experience: 28 years Current Role: 2 years

David Turner, Jr.*

Chief Financial Officer

Industry Experience: 25 years Current Role: 1 year

* Indicates attendance at conference.

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Our primary focus is returning to sustainable profitability through disciplined execution of our strategic priorities

Focus on the Customer

Drive Financial Performance

Build for Our Future

Execute with Excellence

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Comprehensive and Diversified Line of Product Offerings

Diverse Range of Lending Products (1)

Total Revenue ~$6.5 B Non-Interest Income

Commercial:

– Small and mid-sized C&I lending

– CRE

– Equipment Finance

Consumer:

– Mortgage

– Home Equity

– Direct Lending

– Indirect Auto

Non-Interest Income Drivers: Morgan Keegan:

– 1,200 financial advisors

– Customer and trust AUM of $163B

– Strong performance in equity and debt underwriting fees

Deposit Service Charges:

– Migration to fee based accounts

– Growth in debit / ATM fees

Mortgage Income:

– Mortgage production remains strong (2010 was 2nd best year)

1. 2010 total revenue excludes gains on securities and leveraged lease terminations of $394 million and $78 million, respectively.

Net Interest Income 53%

Other 6%

Service Mortgage Fees Revenue 18% 4%

Brokerage and Trust Income 19%

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Quality Loans Key to Profitable Growth

Portfolio Mix*

Business Services

› Focused on middle market & small business

› Represents over 80% of Business Services Revenue

› Broad based middle-market commercial loan growth across footprint and industries

› 65% of areas experienced growth in 1Q11

› C&I line utilization rates improved 140 bps linked quarter

62% 38%

Consumer Services

› Growing consumer loans to achieve a more balanced portfolio

› Consumer loan growth will be fueled by new businesses as well as growth in existing businesses

› Loan production in mortgage portfolio was 2nd largest ever

› Indirect auto lending production increased from $143 million in 4Q10 to $255 million in 1Q11

*Ending Balances

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Regions Commercial Loan Growth has Outpaced Peers

Commercial Loan Growth

4.0%

3.0%

2.0%

1.0%

0.0%

-1.0%

-2.0%

-3.0%

-4.0%

-1.0%

-2.4%

-1.4%

-2.7%

-1.0%

0.3%

1.9%

0.6%

2.7%

1.6%

1Q10 vs. 2Q10 vs. 3Q10 vs. 4Q10 vs. 1Q11 vs. 4Q10 1Q10 2Q10 3Q10 4Q10 Regions Peer Median (1)

(1) Peers include: BAC, BBT, CMA, FITB, KEY, MI, MTB, PNC, STI, USB, WFC

Our commercial loan portfolio has grown 4.6% since the end of 2009 reflecting our focus on middle market and small business segments

3 consecutive quarters of growth which has been higher than our peers average

Momentum continues in 2011, Commercial and industrial grew another 2.7%

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Competitive Advantage Driven by Customer Loyalty

What Makes Us Different?

Outstanding customer growth and retention Approximately 1 million new checking accounts in both 2009 and 2010 Continue to be recognized for our Excellent Service Quality and Brand Strength Effectively meeting customers’ needs allows Regions to gain market share

(1) Based on Gallup survey

(2) Based on Prime Performance study (3) 2010 Greenwich Excellence Award

#1 in Customer Service and “Friendliest” Bank (2)

Regions continues to perform in the top 10% in customer loyalty and top 20% for branch service quality (1)

Top Bank in Customer Service Study

Customer Service Study

Regions received Excellence Award for Small Business and Middle Market Banking (3)

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Excellent Service Quality and Brand Strength Being Recognized

Regions has the Highest Brand Favorability (1)

Regions Bank #2 Bank #3 Bank #4 Bank #5 Bank #6 Bank #7 Bank #8 Bank #9 Bank #10

(1) Based on 4 Quarter Rolling Average from TNS Consumer Banking Market Effectiveness Study

(2) Banks in study include: Bank of America, BB&T, BBVA Compass, Citigroup, Capital One, J.P. Morgan Chase, SunTrust, U.S. Bank, Wachovia, Wells Fargo

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We Have Made Great Strides in Improving Deposit Mix and Deposit Costs

1Q10

4Q10

1Q11

Time

Deposits Low Cost 30% Deposits 70%

Time

Deposits Low Cost 25% Deposits 75%

Time

Deposits Low Cost 24% Deposits 76%

Deposit Cost

100 bps

Deposit Cost

64 bps

Deposit Cost

59 bps

5 bps Improvement

41 bps Improvement

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Net Interest Margin Impacted by Excess Liquidity and Non-Accruals

Net Income & Net Interest Margin

Impact of Excess Liquidity & Non-Accruals on NIM

$ in millions

$950 $900 $850 $800 $750 $700 $650 $600

$550 $500

$876 $886 $863 $872 $839 3.07%

3.00% 2.96% 2.87% 2.77%

1Q10 2Q10 3Q10 4Q10 1Q11

Net Interest Income (FTE)

Net Interest Margin

3.4%

3.2%

3.0%

2.8%

2.6%

2.4%

2.2%

2.0%

3.4%

3.2%

3.0%

2.8%

2.6%

2.4%

2.2%

2.0%

1Q10 2Q10 3Q10 4Q10 1Q11

Reported Net Interest Margin Impact of Excess Liquidity Impact of Non Accruals

3.27% 3.33% 3.19% 3.20%

0.16%

3.06% 0.16%

0.17% 0.16% 0.10%

0.11%

0.08% 3.07%

0.17%

0.15% 3.00%

2.96%

0.12% 2.87%

2.77%

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1Q11 Earnings Highlights

1Q10 4Q10 1Q11

($ in millions, except EPS)

Net Interest Income $ 831 $ 877 $ 863 Adjusted Non-Interest Revenue* 734 795 764 Adjusted Non-Interest Expense* 1,168 1,211 1,167 Adjusted PPNR* 397 461 460 Loan Loss Provision 770 682 482 Net Income (Loss) Available to (255) 36 17 Common Shareholders EPS ($0.21) $0.03 $0.01

Core Non-

Net Interest Total Core Interest ($ in Income Revenue

millions) Revenue

1Q11 $863 + $764 = $1,627 4Q10 $877 + $795 = $1,672 3Q10 $868 + $748 = $1,616 2Q10 $856 + $756 = $1,612 1Q10 $831 + $734 = $1,565

Core Revenue

+4.0%

› Improvement in adjusted PPNR versus prior year driven by increased revenues

› Credit losses improved dramatically, thus loan loss provision declined 29% linked quarter, and essentially matched charge offs

* Refer to appendix for reconciliation to GAAP

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Strong Capital and Solid Liquidity

Capital

12.0% 12.1%

11.7%

11.1%

12.4%

12.5%

7.7% 7.6% 7.9% 7.9% 7.5%

7.1%

1Q10 2Q10 3Q10 4Q10 1Q11 1Q11 Basel III*

Tier 1 Common Tier 2

Loans / Deposits

89.7% 89.3% 88.9% 87.6%

84.4%

1Q10 2Q10 3Q10 4Q10 1Q11

Basel III is expected to have minimal impact on capital levels Regions is well positioned for loan growth Liquidity coverage ratio above the minimum requirement of 100%

* Pro forma - Subject to change as interpretation of Basel III rules is ongoing and dependent on guidance from Basel and regulators.

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Positive Momentum Towards Our Sustainable Profitability Goal

PPNR Less Provision

($ millions)

($793)

($373)

($165)

($306)

($221)

($22)

4Q09 1Q10 2Q10 3Q10 4Q10 1Q11 ($ millions)

$1,400 $1,200 $1,000 $800 $600 $400 $200 $-

$1,179

$770

$651

$760

$682

$482

$386

$397

$486

$454

$461

$460

4Q09 1Q10 2Q10 3Q10 4Q10 1Q11

Loan Loss Provision

*PPNR adjusted for non-core items as reported in financial supplement.

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Significant Reduction in Highest Risk Portfolio Segments

Total Investor Real Estate

$30 $25 $20 $15 $10 $5 $0

$ in billions

$25.8

$14.8

4Q06

1Q11

Mortgage Construction

Reduced Investor Real Estate $11 B or 43% over 4 years

Higher Risk Investor Real Estate Segments

$ in billions

$7 $6 $5 $4 $3 $2 $1 $0

$6.3

$1.4

$2.3

$0.3

$5.0

$1.1

Land Condo Single Family

4Q06 1Q11

Reduced High Risk Segments $10.8 B or 79% over 4 years

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Non-Performing Loan Inflows & Delinquencies Decline

NPL Inflow by Type

($ in billions)

$1.6 $1.4 $1.2 $1.0 $0.8 $0.6 $0.4 $0.2 $0.0

$1.2

$0.7

$1.3

$1.0

$0.7

1Q10 2Q10 3Q10 4Q10 1Q11

Land/Condo/Single Family Income Producing Business and Community Commercial

Delinquencies

($ in millions)

$2,500 $2,000 $1,500 $1,000 $500 $0

$2,067

700

389

978

1Q10

$1,811

612

419

780

2Q10

$1,761

593

402 766 3Q10

$1,637

585

410 642 4Q10

$1,608 527 405

676

1Q11

30-59 Days 60-89 Days 90+ Days

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Favorable Trend in Non-Performing Assets

Non-Performing Assets

$ in billions

$5.0 $4.6 $4.5 $4.0 $3.5 $3.0 $2.5 $2.0 $1.5 $1.0 $0.5 $0.0

$0.3 $0.6

$3.7

1Q10

$4.3 $0.3 $0.5

$3.5

2Q10

$4.2 $0.3 $0.5

$3.4

3Q10

$3.9 $0.3 $0.4

$3.2

4Q10

$3.9 $0.4 $0.4

$3.1

1Q11

NPL OREO & Repo Held For Sale

Current & Paying as Agreed

40% 30% 20% 10% 0%

28%

1Q10

24%

2Q10

36%

3Q10

37%

4Q10

38%

1Q11

Business Services Gross NPLs

› Non-performing loans, excluding loans held for sale, declined $73 million

› Non-performing assets relatively flat, reflecting an increase in loans held for sale

› Delinquencies continue to improve

› Business Services criticized and classified problem loans declined approximately $700 million

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Substantial Improvement in Net Charge-offs; Coverage Ratio Remains Strong

Loan Charge-Offs

$ in millions

$1,000 $900 $800 $700 $600 $500 $400 $300 $200 $100 $0

$700 $205 $110

$385

1Q10

$651 $186 $132

$333

2Q10

$759

$178

$233 $348 3Q10

$682 $169 $111

$402

4Q10

$481 $165 $106 $210 1Q11

Business Services and HFS Consumer

HFS (1)

Allowance & Coverage (2)

4.30% 4.20% 4.10% 4.00% 3.90% 3.80% 3.70% 3.60%

4.20%

4.04% 0.94x

1.01x 1.03x

0.92x 3.99%

3.81%3.79%

0.86x

1.08x 1.02x 0.96x 0.90x 0.84x 0.78x 0.72x

1Q10 2Q10 3Q10 4Q10 1Q11

NPL / Loans Coverage Ratio (ALL/NPL)

(1) Loan charge-offs related to Sales and Transfer to Held for Sale (2) Excludes Non-performing Loans Held for Sale

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Why Regions?

• Strong Southeastern United States footprint

• Experienced management

• Comprehensive line of product offerings

• Exceptional service quality

• Leading brand favorability

• Strong capital, reserves and liquidity

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Appendix

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Forward-Looking Statements

This presentation may include forward-looking statements which reflect Regions’ current views with respect to future events and financial performance. The Private Securities Litigation Reform Act of 1995 (“the Act”) provides a “safe harbor” for forward-looking statements which are identified as such and are accompanied by the identification of important factors that could cause actual results to differ materially from the forward-looking statements. For these statements, we, together with our subsidiaries, claim the protection afforded by the safe harbor in the Act. Forward-looking statements are not based on historical information, but rather are related to future operations, strategies, financial results or other developments. Forward-looking statements are based on management’s expectations as well as certain assumptions and estimates made by, and information available to, management at the time the statements are made. Those statements are based on general assumptions and are subject to various risks, uncertainties and other factors that may cause actual results to differ materially from the views, beliefs and projections expressed in such statements. These risks, uncertainties and other factors include, but are not limited to, those described below:

The Dodd-Frank Wall Street Reform and Consumer Protection Act became law on July 21, 2010, and a number of legislative, regulatory and tax proposals remain pending. Additionally, the U.S. Treasury and federal banking regulators continue to implement, but are also beginning to wind down, a number of programs to address capital and liquidity in the banking system. Proposed rules, including those that are part of the Basel III process, could require banking institutions to increase levels of capital. All of the foregoing may have significant effects on Regions and the financial services industry, the exact nature of which cannot be determined at this time.

The impact of compensation and other restrictions imposed under the Troubled Asset Relief Program (“TARP”) until Regions repays the outstanding preferred stock and warrant issued under the TARP, including restrictions on Regions’ ability to attract and retain talented executives and associates.

Possible additional loan losses, impairment of goodwill and other intangibles, and adjustment of valuation allowances on deferred tax assets and the impact on earnings and capital.

Possible changes in interest rates may increase funding costs and reduce earning asset yields, thus reducing margins. Increases in benchmark interest rates would also increase debt service requirements for customers whose terms include a variable interest rate, which may negatively impact the ability of borrowers to pay as contractually obligated.

Possible changes in general economic and business conditions in the United States in general and in the communities Regions serves in particular, including any prolonging or worsening of the current unfavorable economic conditions, including unemployment levels.

Possible changes in the creditworthiness of customers and the possible impairment of the collectability of loans.

Possible changes in trade, monetary and fiscal policies, laws and regulations and other activities of governments, agencies, and similar organizations, may have an adverse effect on business.

The current stresses in the financial and real estate markets, including possible continued deterioration in property values.

Regions’ ability to manage fluctuations in the value of assets and liabilities and off-balance sheet exposure so as to maintain sufficient capital and liquidity to support Regions’ business.

Regions’ ability to expand into new markets and to maintain profit margins in the face of competitive pressures.

Regions’ ability to develop competitive new products and services in a timely manner and the acceptance of such products and services by Regions’ customers and potential customers.

Regions’ ability to keep pace with technological changes.

Regions’ ability to effectively manage credit risk, interest rate risk, market risk, operational risk, legal risk, liquidity risk, and regulatory and compliance risk.

Regions’ ability to ensure adequate capitalization which is impacted by inherent uncertainties in forecasting credit losses.

The cost and other effects of material contingencies, including litigation contingencies, and any adverse judicial, administrative or arbitral rulings or proceedings.

The effects of increased competition from both banks and non-banks.

The effects of geopolitical instability and risks such as terrorist attacks.

Possible changes in consumer and business spending and saving habits could affect Regions’ ability to increase assets and to attract deposits.

The effects of weather and natural disasters such as floods, droughts , wind, tornadoes and hurricanes, and the effects of man-made disasters.

Possible downgrades in ratings issued by rating agencies.

Potential dilution of holders of shares of Regions’ common stock resulting from the U.S. Treasury’s investment in TARP.

Possible changes in the speed of loan prepayments by Regions’ customers and loan origination or sales volumes.

Possible acceleration of prepayments on mortgage-backed securities due to low interest rates and the related acceleration of premium amortization on those securities.

The effects of problems encountered by larger or similar financial institutions that adversely affect Regions or the banking industry generally.

Regions’ ability to receive dividends from its subsidiaries.

The effects of the failure of any component of Regions’ business infrastructure which is provided by a third party.

Changes in accounting policies or procedures as may be required by the Financial Accounting Standards Board or other regulatory agencies.

The effects of any damage to Regions’ reputation resulting from developments related to any of the items identified above.

The foregoing list of factors is not exhaustive. For discussion of these and other factors that may cause actual results to differ from expectations, look under the captions “Forward-Looking Statements” and “Risk Factors” in Regions’ Annual Report on Form 10-K for the year ended December 31, 2010 and Quarterly Report on Form 10-Q for the quarter ended March 31, 2011, as on file with the Securities and Exchange Commission.

.The words “believe,” “expect,” “anticipate,” “project,” and similar expressions often signify forward-looking statements. You should not place undue reliance on any forward-looking statements, which speak only as of the date made. We assume no obligation to update or revise any forward-looking statements that are made from time to time.

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Non-GAAP Reconciliation

1Q10 2Q10 3Q10 4Q10 1Q11

($ in millions)

Net interest income (GAAP) $ 831 $ 856 $ 868 $ 877 $ 863

Non-interest income (GAAP) 812 756 750 1,213 843

Adjustments:

Securities (gains) losses, net(59) -(2)(333)(82)

Leveraged lease termination gains(19)--(59) -

Loss (gain) on sale of mortgage loans--(26) 3

Adjusted non-interest income (non-GAAP) 734 756 748 795 764

Adjusted total revenue (non-GAAP) $ 1,565 $ 1,612 $ 1,616 $ 1,672 $ 1,627

Non-interest expense (GAAP) $ 1,230 $ 1,326 $ 1,163 $ 1,266 $ 1,167

Adjustments:

Regulatory charge, net of tax -(200)--

Loss on extinguishment of debt(53)--(55) -

Securities impairment, net(1) -(1)--

Branch consolidation costs(8)-- -

Adjusted non-interest expense (non-GAAP) $ 1,168 $ 1,126 $ 1,162 $ 1,211 $ 1,167

Adjusted pre-tax pre-provision net revenue $ 397 $ 486 $ 454 $ 461 $ 460

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Improving Early Stage Credit Metrics…

30-59 Day Delinquencies

($ in millions)

(31%) Decline

$978 $780 $766 $642 $676

1Q10 2Q10 3Q10 4Q10 1Q11

90+ Day Delinquencies

(25%) Decline

($ in millions)

$700 $612 $593 $585 $527

1Q10 2Q10 3Q10 4Q10 1Q11

Business Services Criticized Loans *

(27%) Decline

($ in millions)

$12,487 $11,337 $10,593 $9,804 $9,142

$8,820 $8,196 $7,929 $7,337 $6,687

1Q10 2Q10 3Q10 4Q10 1Q11

Criticized Classified

*Includes classified loans and special mention loans

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…Result In Improving Asset Quality

NPLs Gross Migration

($ in millions)

(41%) Decline

$1,229 $799, $1,340 $947 $730

1Q10 2Q10 3Q10 4Q10 1Q11

NPAs (including HFS) Gross Migration

(37 %) Decline

($ in millions)

$1,303 $865 $1,410 $1,021 $816

1Q10 2Q10 3Q10 4Q10 1Q11

Total NPLs

(17%) Decline

($ in millions)

$3,705 $3,473 $3,372 $3,160 $3,087

1Q10 2Q10 3Q10 4Q10 1Q11

Total NPAs (including HFS)

(14%) Decline

($ in millions)

$4,572 $4,275 $4,226 $3,918 $3,933

1Q10 2Q10 3Q10 4Q10 1Q11

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Credit Fundamentals Strengthening

NCO’s Avg Loans

(25%) Decline

3.16% 2.99% 3.52% 3.22% 2.37%

1Q10 2Q10 3Q10 4Q10 1Q11

NPAs + 90 Day Delinquencies/Loans + OREO + HFS

(8%) Decline

5.92% 5.63% 5.65% 5.38% 5.42%

1Q10 2Q10 3Q10 4Q10 1Q11

NPAs + 90 day Delinquencies

($ in millions)

$5,272 $4,887 $4,819 $4,503 $4,460

1Q10 2Q10 3Q10 4Q10 1Q11

NPL Balances Paying Current as Agreed

(36 %) Increase

28% 24% 36% 37% 38%

1Q10 2Q10 3Q10 4Q10 1Q11

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Allowance Coverage Increasing

Allowance for Loan Losses to NPLs

20% Increase

86% 92% 94% 101% 103%

1Q10 2Q10 3Q10 4Q10 1Q11

Allowance for Loan Losses to Total Loans

9% Increase

3.61% 3.71% 3.77% 3.84% 3.92%

1Q10 2Q10 3Q10 4Q10 1Q11

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Conservative Marks and Reserves Already Taken on Impaired Loans

Impaired Loans as of March 31, 2011

Charge-Offs Book Value - Book Value - Total Impaired Related and Pmts Loans w/no related Loans with related Loan Book Allowance for

Legal Balance Applied Allowance Allowance Value Loan Loss Coverage %

($ millions)

Total Commercial and Industrial 542 117 41 384 425 167 52.4%

Total Commercial Real Estate Mortgage - OO 788 105 25 658 683 198 38.5%

Total Commercial Real Estate Construction - OO 49 17 - 32 32 8 51.2%

Total Commercial 1,379 239 66 1,074 1,140 373 44.4%

Total Commercial Investor Real Estate Mortgage 1,540 221 94 1,225 1,319 354 37.4%

Total Commercial Investor Real Estate Construction 628 148 69 411 480 142 46.1%

Total Commercial Investor Real Estate 2,168 369 163 1,636 1,799 496 39.9%

Residential First Mortgage 1,138 63 1,075 1,075 132 17.2%

Home Equity 397 14 383 383 54 17.1%

Total Indirect and Other Consumer 65 0 65 65 1 1.5%

Total Consumer 1,600 77 - 1,523 1,523 187 16.5%

Total 5,147 685 229 4,233 4,462 1,056 33.8%

Note1: Impaired loans include non-accrual commercial and investor real estate loans, excluding leasing, and all TDRs (including accruing commercial, investor real estate, and consumer TDRs)

Note 2: Book Value represents the total unpaid principal balance of the impaired loans, which is reduced for interest payments received on non-accrual loans. Book Value is shown before any allowance for loan losses.

Note 3: Legal balance represents the contractual obligation due from the customer and includes net book value plus cumulative partial charge-offs and interest payments received on principal.

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Adequately Reserved for Troubled Debt Restructurings

March 31, 2011

($ millions) Loan Allowance for Allowance as a %

Balance Credit Losses of Loan Balance

Accruing:

Commercial $ 72 $ 9 12%

Investor Real Estate 208 12 6%

Residential First Mortgage 854 105 12%

Home Equity 355 50 14%

Other Consumer 64 1 1%

Total Accruing $ 1,553 $ 177 11%

Non-accrual or 90+ DPD:

Commercial $ 120 $ 33 28%

Investor Real Estate 230 47 20%

Residential First Mortgage 221 27 12%

Home Equity 28 4 14%

Other Consumer 1 0 1%

Total Non-accrual or 90+DPD 600 111 19%

Total Troubled Debt Restructurings $ 2,153 $ 288 13%

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