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Consolidated Financial Statement Details (Tables)
12 Months Ended
Dec. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Components of Restricted Cash
Restricted cash
(dollars in thousands)December 31,
2023
December 31,
2022
Restricted cash due to customers$695,489 $700,611 
Real estate escrow balances and other1,517 1,629 
Total restricted cash$697,006 $702,240 
Components of Prepaid Expenses and Other Assets
Prepaid expenses and other assets
(dollars in thousands)December 31,
2023
December 31,
2022
Costs of obtaining contracts(1)(2)
$62,377 $74,272 
Prepaid software maintenance and subscriptions(3)
35,169 34,766 
Derivative instruments16,198 32,117 
Implementation costs for cloud computing arrangements, net(4)(5)
9,259 10,189 
Unbilled accounts receivable5,615 5,775 
Prepaid insurance3,940 4,902 
Taxes, prepaid and receivable3,418 1,855 
Deferred tax assets644 1,153 
Other assets13,702 10,929 
Total prepaid expenses and other assets150,322 175,958 
Less: Long-term portion51,037 94,304 
Prepaid expenses and other current assets$99,285 $81,654 
(1)Amortization expense from costs of obtaining contracts was $31.9 million, $33.6 million and $35.5 million for the years ended December 31, 2023, 2022 and 2021, respectively, and is included in sales, marketing and customer success expense in our consolidated statements of comprehensive income.
(2)The current portion of costs of obtaining contracts as of December 31, 2023 and 2022 was $25.3 million and $29.1 million, respectively.
(3)The current portion of prepaid software maintenance and subscriptions as of December 31, 2023 and December 31, 2022 was $32.4 million and $31.7 million, respectively.
(4)These costs primarily relate to the multi-year implementations of our global enterprise resource planning and customer relationship management systems.
(5)Amortization expense from capitalized cloud computing implementation costs was $2.5 million, $2.2 million and $1.9 million for the years ended December 31, 2023, 2022 and 2021, respectively. Accumulated amortization for these costs was $7.7 million and $5.2 million as of December 31, 2023 and 2022, respectively.
Components of Accrued Expenses and Other Liabilities
Accrued expenses and other liabilities
(dollars in thousands)December 31,
2023
December 31,
2022
Taxes payable$21,282 $16,667 
Customer credit balances10,238 8,257 
Operating lease liabilities, current portion6,701 7,723 
Derivative instruments5,540 323 
Accrued commissions and salaries4,413 6,944 
Accrued transaction-based costs related to payments services4,323 5,059 
Accrued health care costs3,865 2,467 
Accrued legal costs3,659 28,448 
Accrued vacation costs2,452 2,156 
Contingent consideration liability
1,403 2,710 
Other liabilities10,704 9,542 
Total accrued expenses and other liabilities74,580 90,296 
Less: Long-term portion10,258 4,294 
Accrued expenses and other current liabilities$64,322 $86,002 
Components of Other Income (Expense)
Other income, net
Years ended December 31,
(dollars in thousands)202320222021
Interest income$8,821 $1,746 $392 
Currency revaluation (losses) gains(36)4,635 (1,644)
Other income, net4,076 2,332 1,432 
Other income, net$12,861 $8,713 $180