(Mark One) | |||||||||||
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 | |||||||||||
For the quarterly period ended | |||||||||||
OR | |||||||||||
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 | |||||||||||
For the transition period from to |
(State or other jurisdiction of | (I.R.S. Employer | |||||||
incorporation or organization) | Identification No.) |
Title of each class | Trading Symbol(s) | Name of each exchange on which registered | ||||||
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS | (unaudited, in 000s, except per share amounts) | |||||||||||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | 2021 | 2020 | |||||||||||||||||||||||
REVENUES: | ||||||||||||||||||||||||||
Service revenues | $ | $ | $ | $ | ||||||||||||||||||||||
Royalty, product and other revenues | ||||||||||||||||||||||||||
OPERATING EXPENSES: | ||||||||||||||||||||||||||
Costs of revenues | ||||||||||||||||||||||||||
Selling, general and administrative | ||||||||||||||||||||||||||
Total operating expenses | ||||||||||||||||||||||||||
Other income (expense), net | ||||||||||||||||||||||||||
Interest expense on borrowings | ( | ( | ( | ( | ||||||||||||||||||||||
Loss from continuing operations before income tax benefit | ( | ( | ( | ( | ||||||||||||||||||||||
Income tax benefit | ( | ( | ( | ( | ||||||||||||||||||||||
Net loss from continuing operations | ( | ( | ( | ( | ||||||||||||||||||||||
Net loss from discontinued operations, net of tax benefits of $ | ( | ( | ( | ( | ||||||||||||||||||||||
NET LOSS | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
BASIC AND DILUTED LOSS PER SHARE: | ||||||||||||||||||||||||||
Continuing operations | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
Discontinued operations | ( | ( | ( | |||||||||||||||||||||||
Consolidated | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
DIVIDENDS DECLARED PER SHARE | $ | $ | $ | $ | ||||||||||||||||||||||
COMPREHENSIVE LOSS: | ||||||||||||||||||||||||||
Net loss | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
Change in foreign currency translation adjustments | ( | ( | ||||||||||||||||||||||||
Other comprehensive income (loss) | ( | ( | ||||||||||||||||||||||||
Comprehensive loss | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 1 |
CONSOLIDATED BALANCE SHEETS | (unaudited, in 000s, except share and per share amounts) | |||||||||||||||||||
As of | January 31, 2021 | January 31, 2020 | April 30, 2020 | |||||||||||||||||
ASSETS | ||||||||||||||||||||
Cash and cash equivalents | $ | $ | $ | |||||||||||||||||
Cash and cash equivalents - restricted | ||||||||||||||||||||
Receivables, less allowance for credit losses of $ | ||||||||||||||||||||
Prepaid expenses and other current assets | ||||||||||||||||||||
Total current assets | ||||||||||||||||||||
Property and equipment, at cost, less accumulated depreciation and amortization of $ | ||||||||||||||||||||
Operating lease right of use asset | ||||||||||||||||||||
Intangible assets, net | ||||||||||||||||||||
Goodwill | ||||||||||||||||||||
Deferred tax assets and income taxes receivable | ||||||||||||||||||||
Other noncurrent assets | ||||||||||||||||||||
Total assets | $ | $ | $ | |||||||||||||||||
LIABILITIES AND STOCKHOLDERS' EQUITY | ||||||||||||||||||||
LIABILITIES: | ||||||||||||||||||||
Accounts payable and accrued expenses | $ | $ | $ | |||||||||||||||||
Accrued salaries, wages and payroll taxes | ||||||||||||||||||||
Accrued income taxes and reserves for uncertain tax positions | ||||||||||||||||||||
Current portion of long-term debt | — | |||||||||||||||||||
Operating lease liabilities | ||||||||||||||||||||
Deferred revenue and other current liabilities | ||||||||||||||||||||
Total current liabilities | ||||||||||||||||||||
Long-term debt and line of credit borrowings | ||||||||||||||||||||
Deferred tax liabilities and reserves for uncertain tax positions | ||||||||||||||||||||
Operating lease liabilities | ||||||||||||||||||||
Deferred revenue and other noncurrent liabilities | ||||||||||||||||||||
Total liabilities | ||||||||||||||||||||
COMMITMENTS AND CONTINGENCIES | ||||||||||||||||||||
STOCKHOLDERS' EQUITY: | ||||||||||||||||||||
Common stock, no par, stated value $ | ||||||||||||||||||||
Additional paid-in capital | ||||||||||||||||||||
Accumulated other comprehensive loss | ( | ( | ( | |||||||||||||||||
Retained earnings (deficit) | ( | ( | ||||||||||||||||||
Less treasury shares, at cost, of | ( | ( | ( | |||||||||||||||||
Total stockholders' equity (deficiency) | ( | ( | ||||||||||||||||||
Total liabilities and stockholders' equity | $ | $ | $ | |||||||||||||||||
2 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
CONSOLIDATED STATEMENTS OF CASH FLOWS | (unaudited, in 000s) | |||||||||||||
Nine months ended January 31, | 2021 | 2020 | ||||||||||||
CASH FLOWS FROM OPERATING ACTIVITIES: | ||||||||||||||
Net loss | $ | ( | $ | ( | ||||||||||
Adjustments to reconcile net loss to net cash used in operating activities: | ||||||||||||||
Depreciation and amortization | ||||||||||||||
Provision | ||||||||||||||
Deferred taxes | ( | |||||||||||||
Stock-based compensation | ||||||||||||||
Changes in assets and liabilities, net of acquisitions: | ||||||||||||||
Receivables | ( | ( | ||||||||||||
Prepaid expenses, other current and noncurrent assets | ( | ( | ||||||||||||
Accounts payable, accrued expenses, salaries, wages and payroll taxes | ( | ( | ||||||||||||
Deferred revenue, other current and noncurrent liabilities | ( | ( | ||||||||||||
Income tax receivables, accrued income taxes and income tax reserves | ( | ( | ||||||||||||
Other, net | ( | ( | ||||||||||||
Net cash used in operating activities | ( | ( | ||||||||||||
CASH FLOWS FROM INVESTING ACTIVITIES: | ||||||||||||||
Capital expenditures | ( | ( | ||||||||||||
Payments made for business acquisitions, net of cash acquired | ( | ( | ||||||||||||
Franchise loans funded | ( | ( | ||||||||||||
Payments from franchisees | ||||||||||||||
Other, net | ( | |||||||||||||
Net cash used in investing activities | ( | ( | ||||||||||||
CASH FLOWS FROM FINANCING ACTIVITIES: | ||||||||||||||
Repayments of line of credit borrowings | ( | ( | ||||||||||||
Proceeds from line of credit borrowings | ||||||||||||||
Repayments of long-term debt | ( | |||||||||||||
Proceeds from issuance of long-term debt | ||||||||||||||
Dividends paid | ( | ( | ||||||||||||
Repurchase of common stock, including shares surrendered | ( | ( | ||||||||||||
Proceeds from exercise of stock options | ||||||||||||||
Other, net | ( | ( | ||||||||||||
Net cash provided by (used in) financing activities | ( | |||||||||||||
Effects of exchange rate changes on cash | ( | |||||||||||||
Net decrease in cash and cash equivalents, including restricted balances | ( | ( | ||||||||||||
Cash, cash equivalents and restricted cash, beginning of period | ||||||||||||||
Cash, cash equivalents and restricted cash, end of period | $ | $ | ||||||||||||
SUPPLEMENTARY CASH FLOW DATA: | ||||||||||||||
Income taxes paid, net of refunds received | $ | $ | ||||||||||||
Interest paid on borrowings | ||||||||||||||
Accrued additions to property and equipment | ||||||||||||||
New operating right of use assets and related lease liabilities | ||||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 3 |
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY | (amounts in 000s, except per share amounts) | |||||||||||||||||||||||||||||||||||||||||||||||||
Common Stock | Additional Paid-in Capital | Accumulated Other Comprehensive Income (Loss) | Retained Earnings (Deficit) | Treasury Stock | Total Stockholders’ Equity (Deficiency) | |||||||||||||||||||||||||||||||||||||||||||||
Shares | Amount | Shares | Amount | |||||||||||||||||||||||||||||||||||||||||||||||
Balances as of May 1, 2020 | $ | $ | $ | ( | $ | ( | $ | ( | $ | |||||||||||||||||||||||||||||||||||||||||
Net income | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Other comprehensive income | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based compensation | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based awards exercised or vested | — | — | ( | — | ( | |||||||||||||||||||||||||||||||||||||||||||||
Acquisition of treasury shares(1) | — | — | — | — | — | ( | ( | ( | ||||||||||||||||||||||||||||||||||||||||||
Cash dividends declared - $ | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Balances as of July 31, 2020 | $ | $ | $ | ( | $ | ( | $ | ( | $ | |||||||||||||||||||||||||||||||||||||||||
Net loss | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Other comprehensive income | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based compensation | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based awards exercised or vested | — | — | ( | — | ( | ( | ||||||||||||||||||||||||||||||||||||||||||||
Acquisition of treasury shares(1) | — | — | — | — | — | ( | ( | ( | ||||||||||||||||||||||||||||||||||||||||||
Repurchase and retirement of common shares | ( | ( | ( | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Cash dividends declared - $ | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Balances as of October 31, 2020 | $ | $ | $ | ( | $ | ( | ( | $ | ( | $ | ( | |||||||||||||||||||||||||||||||||||||||
Net loss | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Other comprehensive income | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based compensation | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based awards exercised or vested | — | — | ( | — | ( | |||||||||||||||||||||||||||||||||||||||||||||
Acquisition of treasury shares(1) | — | — | — | — | — | ( | ( | ( | ||||||||||||||||||||||||||||||||||||||||||
Cash dividends declared - $ | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Balances as of January 31, 2021 | $ | $ | $ | ( | $ | ( | ( | $ | ( | $ | ( | |||||||||||||||||||||||||||||||||||||||
4 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY | (amounts in 000s, except per share amounts) | |||||||||||||||||||||||||||||||||||||||||||||||||
Common Stock | Additional Paid-in Capital | Accumulated Other Comprehensive Income (Loss) | Retained Earnings (Deficit) | Treasury Stock | Total Stockholders’ Equity (Deficiency) | |||||||||||||||||||||||||||||||||||||||||||||
Shares | Amount | Shares | Amount | |||||||||||||||||||||||||||||||||||||||||||||||
Balances as of May 1, 2019 | $ | $ | $ | ( | $ | ( | $ | ( | $ | |||||||||||||||||||||||||||||||||||||||||
Net loss | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Other comprehensive loss | — | — | — | ( | — | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Stock-based compensation | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based awards exercised or vested | — | — | ( | — | ( | |||||||||||||||||||||||||||||||||||||||||||||
Acquisition of treasury shares(1) | — | — | — | — | — | ( | ( | ( | ||||||||||||||||||||||||||||||||||||||||||
Repurchase and retirement of common shares | ( | ( | ( | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Cash dividends declared - $ | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Balances as of July 31, 2019 | $ | $ | $ | ( | $ | ( | $ | ( | $ | |||||||||||||||||||||||||||||||||||||||||
Net loss | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Other comprehensive income | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based compensation | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based awards exercised or vested | — | — | ( | — | ( | ( | ||||||||||||||||||||||||||||||||||||||||||||
Acquisition of treasury shares(1) | — | — | — | — | — | ( | ( | ( | ||||||||||||||||||||||||||||||||||||||||||
Repurchase and retirement of common shares | ( | ( | ( | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Cash dividends declared - $ | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Balances as of October 31, 2019 | $ | $ | $ | ( | $ | ( | ( | $ | ( | $ | ( | |||||||||||||||||||||||||||||||||||||||
Net loss | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Other comprehensive loss | — | — | — | ( | — | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Stock-based compensation | — | — | — | — | — | — | ||||||||||||||||||||||||||||||||||||||||||||
Stock-based awards exercised or vested | — | — | ( | — | ( | |||||||||||||||||||||||||||||||||||||||||||||
Acquisition of treasury shares(1) | — | — | — | — | — | ( | ( | ( | ||||||||||||||||||||||||||||||||||||||||||
Repurchase and retirement of common shares | ( | ( | ( | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Cash dividends declared - $ | — | — | — | — | ( | — | — | ( | ||||||||||||||||||||||||||||||||||||||||||
Balances as of January 31, 2020 | $ | $ | $ | ( | $ | ( | ( | $ | ( | $ | ( | |||||||||||||||||||||||||||||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 5 |
6 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
(in 000s) | ||||||||||||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | 2021 | 2020 | |||||||||||||||||||||||
Revenues: | ||||||||||||||||||||||||||
U.S. assisted tax preparation | $ | $ | $ | $ | ||||||||||||||||||||||
U.S. royalties | ||||||||||||||||||||||||||
U.S. DIY tax preparation | ||||||||||||||||||||||||||
International | ||||||||||||||||||||||||||
Refund Transfers | ||||||||||||||||||||||||||
Emerald Card® | ||||||||||||||||||||||||||
Peace of Mind® Extended Service Plan | ||||||||||||||||||||||||||
Tax Identity Shield® | ||||||||||||||||||||||||||
Interest and fee income on Emerald AdvanceSM | ||||||||||||||||||||||||||
Wave | ||||||||||||||||||||||||||
Other | ||||||||||||||||||||||||||
Total revenues | $ | $ | $ | $ | ||||||||||||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 7 |
(in 000s) | ||||||||||||||||||||||||||
POM | Deferred Revenue | Deferred Wages | ||||||||||||||||||||||||
Nine months ended January 31, | 2021 | 2020 | 2021 | 2020 | ||||||||||||||||||||||
Balance, beginning of the period | $ | $ | $ | $ | ||||||||||||||||||||||
Amounts deferred | ||||||||||||||||||||||||||
Amounts recognized on previous deferrals | ( | ( | ( | ( | ||||||||||||||||||||||
Balance, end of the period | $ | $ | $ | $ | ||||||||||||||||||||||
(in 000s, except per share amounts) | ||||||||||||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | 2021 | 2020 | |||||||||||||||||||||||
Net loss from continuing operations attributable to shareholders | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
Amounts allocated to participating securities | ( | ( | ( | ( | ||||||||||||||||||||||
Net loss from continuing operations attributable to common shareholders | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
Basic weighted average common shares | ||||||||||||||||||||||||||
Potential dilutive shares | ||||||||||||||||||||||||||
Dilutive weighted average common shares | ||||||||||||||||||||||||||
Loss per share from continuing operations attributable to common shareholders: | ||||||||||||||||||||||||||
Basic | $ | ( | $ | ( | $ | ( | $ | ( | ||||||||||||||||||
Diluted | ( | ( | ( | ( | ||||||||||||||||||||||
8 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
(in 000s) | ||||||||||||||||||||||||||||||||||||||
As of | January 31, 2021 | January 31, 2020 | April 30, 2020 | |||||||||||||||||||||||||||||||||||
Short-term | Long-term | Short-term | Long-term | Short-term | Long-term | |||||||||||||||||||||||||||||||||
Loans to franchisees | $ | $ | $ | $ | $ | $ | ||||||||||||||||||||||||||||||||
Receivables for U.S. assisted and DIY tax preparation and related fees | ||||||||||||||||||||||||||||||||||||||
H&R Block Instant RefundTM receivables | ||||||||||||||||||||||||||||||||||||||
H&R Block Emerald Advance® lines of credit | ||||||||||||||||||||||||||||||||||||||
Software receivables from retailers | ||||||||||||||||||||||||||||||||||||||
Royalties and other receivables from franchisees | ||||||||||||||||||||||||||||||||||||||
Wave payment processing receivables | ||||||||||||||||||||||||||||||||||||||
Other | ||||||||||||||||||||||||||||||||||||||
Total | $ | $ | $ | $ | $ | $ | ||||||||||||||||||||||||||||||||
(in 000s) | ||||||||||||||
Year of Origination | Balance | Non-Accrual | ||||||||||||
2021 | $ | $ | ||||||||||||
2020 and prior | ||||||||||||||
$ | ||||||||||||||
Allowance | ( | |||||||||||||
Net balance | $ | |||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 9 |
(in 000s) | ||||||||||||||
Year of origination: | Balance | Non-Accrual | ||||||||||||
2021 | $ | $ | ||||||||||||
2020 and prior | ||||||||||||||
Revolving loans | ||||||||||||||
$ | ||||||||||||||
Allowance | ( | |||||||||||||
Net balance | $ | |||||||||||||
(in 000s) | ||||||||||||||||||||
EAs | All Other | Total | ||||||||||||||||||
Balances as of May 1, 2020 | $ | $ | $ | |||||||||||||||||
Provision | ||||||||||||||||||||
Charge-offs, recoveries and other | ( | ( | ( | |||||||||||||||||
Balances as of January 31, 2021 | $ | $ | $ | |||||||||||||||||
Balances as of May 1, 2019 | $ | $ | $ | |||||||||||||||||
Provision | ||||||||||||||||||||
Charge-offs, recoveries and other | ( | ( | ( | |||||||||||||||||
Balances as of January 31, 2020 | $ | $ | $ | |||||||||||||||||
(in 000s) | ||||||||||||||||||||
Goodwill | Accumulated Impairment Losses | Net | ||||||||||||||||||
Balances as of May 1, 2020 | $ | $ | ( | $ | ||||||||||||||||
Acquisitions | — | |||||||||||||||||||
Disposals and foreign currency changes, net | — | |||||||||||||||||||
Impairments | — | |||||||||||||||||||
Balances as of January 31, 2021 | $ | $ | ( | $ | ||||||||||||||||
Balances as of May 1, 2019 | $ | $ | ( | $ | ||||||||||||||||
Acquisition of Wave | — | |||||||||||||||||||
Other acquisitions | — | |||||||||||||||||||
Disposals and foreign currency changes, net | ( | — | ( | |||||||||||||||||
Impairments | — | |||||||||||||||||||
Balances as of January 31, 2020 | $ | $ | ( | $ | ||||||||||||||||
10 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
(in 000s) | ||||||||||||||||||||
Gross Carrying Amount | Accumulated Amortization | Net | ||||||||||||||||||
As of January 31, 2021: | ||||||||||||||||||||
Reacquired franchise rights | $ | $ | ( | $ | ||||||||||||||||
Customer relationships | ( | |||||||||||||||||||
Internally-developed software | ( | |||||||||||||||||||
Noncompete agreements | ( | |||||||||||||||||||
Franchise agreements | ( | |||||||||||||||||||
Purchased technology | ( | |||||||||||||||||||
Trade name | ( | |||||||||||||||||||
$ | $ | ( | $ | |||||||||||||||||
As of January 31, 2020: | ||||||||||||||||||||
Reacquired franchise rights | $ | $ | ( | $ | ||||||||||||||||
Customer relationships | ( | |||||||||||||||||||
Internally-developed software | ( | |||||||||||||||||||
Noncompete agreements | ( | |||||||||||||||||||
Franchise agreements | ( | |||||||||||||||||||
Purchased technology | ( | |||||||||||||||||||
Trade name | ( | |||||||||||||||||||
Acquired assets pending final allocation (1) | ||||||||||||||||||||
$ | $ | ( | $ | |||||||||||||||||
As of April 30, 2020: | ||||||||||||||||||||
Reacquired franchise rights | $ | $ | ( | $ | ||||||||||||||||
Customer relationships | ( | |||||||||||||||||||
Internally-developed software | ( | |||||||||||||||||||
Noncompete agreements | ( | |||||||||||||||||||
Franchise agreements | ( | |||||||||||||||||||
Purchased technology | ( | |||||||||||||||||||
Trade name | ( | |||||||||||||||||||
Acquired assets pending final allocation (1) | ||||||||||||||||||||
$ | $ | ( | $ | |||||||||||||||||
(dollars in 000s) | ||||||||||||||
Amount | Weighted-Average life (in years) | |||||||||||||
Capitalized software | $ | |||||||||||||
Customer relationships | ||||||||||||||
Reacquired franchise rights | ||||||||||||||
Noncompete agreements | ||||||||||||||
Total | $ | |||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 11 |
(in 000s) | ||||||||||||||||||||
As of | January 31, 2021 | January 31, 2020 | April 30, 2020 | |||||||||||||||||
Senior Notes, | $ | $ | $ | |||||||||||||||||
Senior Notes, | ||||||||||||||||||||
Senior Notes, | ||||||||||||||||||||
Senior Notes, | ||||||||||||||||||||
Committed line of credit borrowings | ||||||||||||||||||||
Debt issuance costs and discounts | ( | ( | ( | |||||||||||||||||
Total long-term debt | ||||||||||||||||||||
Less: Current portion | ( | ( | ||||||||||||||||||
Long-term portion | $ | $ | $ | |||||||||||||||||
Estimated fair value of long-term debt | $ | $ | $ | |||||||||||||||||
12 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 13 |
(in 000s) | ||||||||
Nine months ended January 31, 2021 | Amount | |||||||
Balance, beginning of the period | $ | |||||||
Additions based on tax positions related to prior years | ||||||||
Reductions based on tax positions related to prior years | ( | |||||||
Additions based on tax positions related to the current year | ||||||||
Reductions related to settlements with tax authorities | ( | |||||||
Expiration of statute of limitations | ( | |||||||
Balance, end of the period | $ | |||||||
(in 000s) | ||||||||||||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | 2021 | 2020 | |||||||||||||||||||||||
Interest income | $ | $ | $ | $ | ||||||||||||||||||||||
Foreign currency gains (losses), net | ( | ( | ||||||||||||||||||||||||
Other, net | ( | |||||||||||||||||||||||||
$ | $ | $ | $ | |||||||||||||||||||||||
14 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 15 |
16 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 17 |
18 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 19 |
20 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
U.S. Operating Statistics | Three Months Ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | Change | % Change | |||||||||||||||||||||||
Tax returns prepared: (in 000s) (1) | ||||||||||||||||||||||||||
Company-owned operations | 725 | 1,188 | (463) | (39.0) | % | |||||||||||||||||||||
Franchise operations | 286 | 516 | (230) | (44.6) | % | |||||||||||||||||||||
Total assisted | 1,011 | 1,704 | (693) | (40.7) | % | |||||||||||||||||||||
Desktop | 36 | 88 | (52) | (59.1) | % | |||||||||||||||||||||
Online | 813 | 1,273 | (460) | (36.1) | % | |||||||||||||||||||||
Total DIY | 849 | 1,361 | (512) | (37.6) | % | |||||||||||||||||||||
Total U.S. Returns | 1,860 | 3,065 | (1,205) | (39.3) | % | |||||||||||||||||||||
Net Average Charge: (2) | ||||||||||||||||||||||||||
Company-owned operations | $ | 230.29 | $ | 239.18 | $ | (8.89) | (3.7) | % | ||||||||||||||||||
Franchise operations (3) | $ | 227.73 | $ | 236.34 | $ | (8.61) | (3.6) | % | ||||||||||||||||||
DIY | $ | 32.75 | $ | 25.05 | $ | 7.70 | 30.7 | % | ||||||||||||||||||
As of January 31, | 2021 | 2020 | Change | % Change | ||||||||||||||||||||||
Tax offices: | ||||||||||||||||||||||||||
Company-owned offices | 6,512 | 6,552 | (40) | (0.6) | % | |||||||||||||||||||||
Franchise offices | 2,759 | 2,909 | (150) | (5.2) | % | |||||||||||||||||||||
Total U.S. offices | 9,271 | 9,461 | (190) | (2.0) | % | |||||||||||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 21 |
Consolidated – Financial Results | (in 000s, except per share amounts) | |||||||||||||||||||||||||
Three months ended January 31, | 2021 | 2020 | $ Change | % Change | ||||||||||||||||||||||
Revenues: | ||||||||||||||||||||||||||
U.S. assisted tax preparation | $ | 154,489 | $ | 283,956 | $ | (129,467) | (45.6) | % | ||||||||||||||||||
U.S. royalties | 23,902 | 44,965 | (21,063) | (46.8) | % | |||||||||||||||||||||
U.S. DIY tax preparation | 21,681 | 34,089 | (12,408) | (36.4) | % | |||||||||||||||||||||
International | 15,671 | 11,804 | 3,867 | 32.8 | % | |||||||||||||||||||||
Refund Transfers | 7 | 50,494 | (50,487) | (100.0) | % | |||||||||||||||||||||
Emerald Card® | 21,951 | 16,657 | 5,294 | 31.8 | % | |||||||||||||||||||||
Peace of Mind® Extended Service Plan | 16,101 | 16,954 | (853) | (5.0) | % | |||||||||||||||||||||
Tax Identity Shield® | 4,927 | 8,138 | (3,211) | (39.5) | % | |||||||||||||||||||||
Interest and fee income on Emerald AdvanceSM | 27,590 | 32,741 | (5,151) | (15.7) | % | |||||||||||||||||||||
Wave | 14,803 | 11,213 | 3,590 | 32.0 | % | |||||||||||||||||||||
Other | 7,105 | 8,194 | (1,089) | (13.3) | % | |||||||||||||||||||||
Total revenues | 308,227 | 519,205 | (210,978) | (40.6) | % | |||||||||||||||||||||
Compensation and benefits: | ||||||||||||||||||||||||||
Field wages | 127,002 | 165,435 | (38,433) | (23.2) | % | |||||||||||||||||||||
Other wages | 62,254 | 63,808 | (1,554) | (2.4) | % | |||||||||||||||||||||
Benefits and other compensation | 39,637 | 45,397 | (5,760) | (12.7) | % | |||||||||||||||||||||
228,893 | 274,640 | (45,747) | (16.7) | % | ||||||||||||||||||||||
Occupancy | 100,823 | 102,788 | (1,965) | (1.9) | % | |||||||||||||||||||||
Marketing and advertising | 66,825 | 84,760 | (17,935) | (21.2) | % | |||||||||||||||||||||
Depreciation and amortization | 39,856 | 44,147 | (4,291) | (9.7) | % | |||||||||||||||||||||
Bad debt | 25,790 | 36,527 | (10,737) | (29.4) | % | |||||||||||||||||||||
Other | 109,574 | 128,947 | (19,373) | (15.0) | % | |||||||||||||||||||||
Total operating expenses | 571,761 | 671,809 | (100,048) | (14.9) | % | |||||||||||||||||||||
Other income (expense), net | 2,367 | 1,879 | 488 | 26.0 | % | |||||||||||||||||||||
Interest expense on borrowings | (22,333) | (26,305) | 3,972 | 15.1 | % | |||||||||||||||||||||
Pretax loss | (283,500) | (177,030) | (106,470) | (60.1) | % | |||||||||||||||||||||
Income tax benefit | (51,669) | (49,004) | (2,665) | (5.4) | % | |||||||||||||||||||||
Net loss from continuing operations | (231,831) | (128,026) | (103,805) | (81.1) | % | |||||||||||||||||||||
Net loss from discontinued operations | (1,163) | (1,657) | 494 | 29.8 | % | |||||||||||||||||||||
Net loss | $ | (232,994) | $ | (129,683) | $ | (103,311) | (79.7) | % | ||||||||||||||||||
BASIC AND DILUTED LOSS PER SHARE: | ||||||||||||||||||||||||||
Continuing operations | $ | (1.27) | $ | (0.66) | $ | (0.61) | (92.4) | % | ||||||||||||||||||
Discontinued operations | — | (0.01) | 0.01 | 100.0 | % | |||||||||||||||||||||
Consolidated | $ | (1.27) | $ | (0.67) | $ | (0.60) | (89.6) | % | ||||||||||||||||||
EBITDA from continuing operations (1) | $ | (221,311) | $ | (106,578) | $ | (114,733) | (107.7) | % | ||||||||||||||||||
22 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
Three months ended January 31, | 2021 | 2020 | $ Change | % Change | ||||||||||||||||||||||
Consulting and outsourced services | $ | 30,116 | $ | 32,124 | $ | (2,008) | (6.3) | % | ||||||||||||||||||
Bank partner fees | 11,716 | 29,448 | (17,732) | (60.2) | % | |||||||||||||||||||||
Client claims and refunds | 7,215 | 6,604 | 611 | 9.3 | % | |||||||||||||||||||||
Employee travel and related expenses | 5,838 | 10,921 | (5,083) | (46.5) | % | |||||||||||||||||||||
Technology-related expenses | 19,725 | 19,199 | 526 | 2.7 | % | |||||||||||||||||||||
Credit card/bank charges | 13,038 | 10,627 | 2,411 | 22.7 | % | |||||||||||||||||||||
Insurance | 3,126 | 3,309 | (183) | (5.5) | % | |||||||||||||||||||||
Legal fees and settlements | 2,825 | 4,838 | (2,013) | (41.6) | % | |||||||||||||||||||||
Supplies | 9,266 | 6,412 | 2,854 | 44.5 | % | |||||||||||||||||||||
Other | 6,709 | 5,465 | 1,244 | 22.8 | % | |||||||||||||||||||||
$ | 109,574 | $ | 128,947 | $ | (19,373) | (15.0) | % | |||||||||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 23 |
U.S. Operating Statistics | Nine Months Ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | Change | % Change | |||||||||||||||||||||||
Tax returns prepared: (in 000s) (1) | ||||||||||||||||||||||||||
Company-owned operations | 2,353 | 1,476 | 877 | 59.4 | % | |||||||||||||||||||||
Franchise operations | 931 | 676 | 255 | 37.7 | % | |||||||||||||||||||||
Total assisted | 3,284 | 2,152 | 1,132 | 52.6 | % | |||||||||||||||||||||
Desktop | 572 | 142 | 430 | 302.8 | % | |||||||||||||||||||||
Online | 1,977 | 1,386 | 591 | 42.6 | % | |||||||||||||||||||||
Total DIY | 2,549 | 1,528 | 1,021 | 66.8 | % | |||||||||||||||||||||
Total U.S. Returns | 5,833 | 3,680 | 2,153 | 58.5 | % | |||||||||||||||||||||
Net Average Charge: (2) | ||||||||||||||||||||||||||
Company-owned operations | $ | 235.30 | $ | 244.88 | $ | (9.58) | (3.9) | % | ||||||||||||||||||
Franchise operations (3) | $ | 226.98 | $ | 242.76 | $ | (15.78) | (6.5) | % | ||||||||||||||||||
DIY | $ | 39.41 | $ | 27.52 | $ | 11.89 | 43.2 | % | ||||||||||||||||||
24 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
Consolidated - Financial Results | (in 000s, except per share amounts) | |||||||||||||||||||||||||
Nine months ended January 31, | 2021 | 2020 | $ Change | % Change | ||||||||||||||||||||||
Revenues: | ||||||||||||||||||||||||||
U.S. assisted tax preparation | $ | 541,139 | $ | 358,174 | $ | 182,965 | 51.1 | % | ||||||||||||||||||
U.S. royalties | 67,427 | 59,644 | 7,783 | 13.0 | % | |||||||||||||||||||||
U.S. DIY tax preparation | 94,331 | 42,040 | 52,291 | 124.4 | % | |||||||||||||||||||||
International | 132,347 | 97,311 | 35,036 | 36.0 | % | |||||||||||||||||||||
Refund Transfers | 11,752 | 52,794 | (41,042) | (77.7) | % | |||||||||||||||||||||
Emerald Card® | 48,801 | 39,128 | 9,673 | 24.7 | % | |||||||||||||||||||||
Peace of Mind® Extended Service Plan | 72,871 | 75,451 | (2,580) | (3.4) | % | |||||||||||||||||||||
Tax Identity Shield® | 19,129 | 17,308 | 1,821 | 10.5 | % | |||||||||||||||||||||
Interest and fee income on Emerald AdvanceSM | 28,754 | 33,780 | (5,026) | (14.9) | % | |||||||||||||||||||||
Wave | 41,197 | 25,740 | 15,457 | 60.1 | % | |||||||||||||||||||||
Other | 28,059 | 28,998 | (939) | (3.2) | % | |||||||||||||||||||||
Total revenues | 1,085,807 | 830,368 | 255,439 | 30.8 | % | |||||||||||||||||||||
Compensation and benefits: | ||||||||||||||||||||||||||
Field wages | 306,551 | 280,231 | 26,320 | 9.4 | % | |||||||||||||||||||||
Other wages | 182,010 | 178,389 | 3,621 | 2.0 | % | |||||||||||||||||||||
Benefits and other compensation | 105,581 | 100,579 | 5,002 | 5.0 | % | |||||||||||||||||||||
594,142 | 559,199 | 34,943 | 6.2 | % | ||||||||||||||||||||||
Occupancy | 297,881 | 292,470 | 5,411 | 1.9 | % | |||||||||||||||||||||
Marketing and advertising | 94,953 | 101,190 | (6,237) | (6.2) | % | |||||||||||||||||||||
Depreciation and amortization | 117,163 | 125,409 | (8,246) | (6.6) | % | |||||||||||||||||||||
Bad debt | 28,759 | 37,594 | (8,835) | (23.5) | % | |||||||||||||||||||||
Other | 268,834 | 305,015 | (36,181) | (11.9) | % | |||||||||||||||||||||
Total operating expenses | 1,401,732 | 1,420,877 | (19,145) | (1.3) | % | |||||||||||||||||||||
Other income (expense), net | 4,759 | 13,741 | (8,982) | (65.4) | % | |||||||||||||||||||||
Interest expense on borrowings | (85,319) | (68,682) | (16,637) | (24.2) | % | |||||||||||||||||||||
Pretax loss | (396,485) | (645,450) | 248,965 | 38.6 | % | |||||||||||||||||||||
Income tax benefit | (35,730) | (188,146) | 152,416 | 81.0 | % | |||||||||||||||||||||
Net loss from continuing operations | (360,755) | (457,304) | 96,549 | 21.1 | % | |||||||||||||||||||||
Net loss from discontinued operations | (4,706) | (10,625) | 5,919 | 55.7 | % | |||||||||||||||||||||
Net loss | $ | (365,461) | $ | (467,929) | $ | 102,468 | 21.9 | % | ||||||||||||||||||
BASIC AND DILUTED LOSS PER SHARE: | ||||||||||||||||||||||||||
Continuing operations | $ | (1.92) | $ | (2.31) | $ | 0.39 | 16.9 | % | ||||||||||||||||||
Discontinued operations | (0.02) | (0.05) | 0.03 | 60.0 | % | |||||||||||||||||||||
Consolidated | $ | (1.94) | $ | (2.36) | $ | 0.42 | 17.8 | % | ||||||||||||||||||
EBITDA from continuing operations (1) | $ | (194,003) | $ | (451,359) | $ | 257,356 | 57.0 | % | ||||||||||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 25 |
Nine months ended January 31, | 2021 | 2020 | $ Change | % Change | ||||||||||||||||||||||
Consulting and outsourced services | $ | 69,742 | $ | 74,597 | $ | (4,855) | (6.5) | % | ||||||||||||||||||
Bank partner fees | 11,066 | 32,303 | (21,237) | (65.7) | % | |||||||||||||||||||||
Client claims and refunds | 17,888 | 25,305 | (7,417) | (29.3) | % | |||||||||||||||||||||
Employee travel and related expenses | 15,298 | 33,159 | (17,861) | (53.9) | % | |||||||||||||||||||||
Technology-related expenses | 55,554 | 50,178 | 5,376 | 10.7 | % | |||||||||||||||||||||
Credit card/bank charges | 39,727 | 24,455 | 15,272 | 62.4 | % | |||||||||||||||||||||
Insurance | 9,340 | 11,548 | (2,208) | (19.1) | % | |||||||||||||||||||||
Legal fees and settlements | 16,110 | 21,139 | (5,029) | (23.8) | % | |||||||||||||||||||||
Supplies | 16,218 | 14,958 | 1,260 | 8.4 | % | |||||||||||||||||||||
Other | 17,891 | 17,373 | 518 | 3.0 | % | |||||||||||||||||||||
$ | 268,834 | $ | 305,015 | $ | (36,181) | (11.9) | % | |||||||||||||||||||
26 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
(in 000s) | ||||||||||||||
Nine months ended January 31, | 2021 | 2020 | ||||||||||||
Net cash provided by (used in): | ||||||||||||||
Operating activities | $ | (908,679) | $ | (1,467,791) | ||||||||||
Investing activities | (74,112) | (489,702) | ||||||||||||
Financing activities | (1,442,825) | 611,912 | ||||||||||||
Effects of exchange rates on cash | 14,004 | (359) | ||||||||||||
Net change in cash, cash equivalents and restricted cash | $ | (2,411,612) | $ | (1,345,940) | ||||||||||
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 27 |
As of | January 31, 2021 | April 30, 2020 | ||||||||||||||||||||||||||||||||||||
Short-term | Long-term | Outlook | Short-term | Long-term | Outlook | |||||||||||||||||||||||||||||||||
Moody's | P-3 | Baa3 | Stable | P-3 | Baa3 | Negative | ||||||||||||||||||||||||||||||||
S&P | A-2 | BBB | Negative | A-2 | BBB | Negative | ||||||||||||||||||||||||||||||||
SUMMARIZED BALANCE SHEET - GUARANTOR AND ISSUER | (in 000s) | |||||||||||||
As of | January 31, 2021 | April 30, 2020 | ||||||||||||
Current assets | $ | 355,197 | $ | 53,865 | ||||||||||
Noncurrent assets | 2,178,757 | 3,644,369 | ||||||||||||
Current liabilities | 43,677 | 697,797 | ||||||||||||
Noncurrent liabilities | 2,378,024 | 2,854,211 | ||||||||||||
SUMMARIZED STATEMENTS OF OPERATIONS - GUARANTOR AND ISSUER | (in 000s) | |||||||||||||
Nine months ended January 31, 2021 | Twelve months ended April 30, 2020 | |||||||||||||
Total revenues | $ | 90,925 | $ | 184,415 | ||||||||||
Income (loss) from continuing operations before income taxes | (33,862) | 30,231 | ||||||||||||
Net income (loss) from continuing operations | (22,272) | 23,559 | ||||||||||||
Net income (loss) | (27,065) | 10,497 | ||||||||||||
28 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
(in 000s) | ||||||||||||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | 2021 | 2020 | |||||||||||||||||||||||
Net loss - as reported | $ | (232,994) | $ | (129,683) | $ | (365,461) | $ | (467,929) | ||||||||||||||||||
Discontinued operations, net | 1,163 | 1,657 | 4,706 | 10,625 | ||||||||||||||||||||||
Net loss from continuing operations - as reported | (231,831) | (128,026) | (360,755) | (457,304) | ||||||||||||||||||||||
Add back: | ||||||||||||||||||||||||||
Income tax benefit of continuing operations | (51,669) | (49,004) | (35,730) | (188,146) | ||||||||||||||||||||||
Interest expense of continuing operations | 22,333 | 26,305 | 85,319 | 68,682 | ||||||||||||||||||||||
Depreciation and amortization of continuing operations | 39,856 | 44,147 | 117,163 | 125,409 | ||||||||||||||||||||||
10,520 | 21,448 | 166,752 | 5,945 | |||||||||||||||||||||||
EBITDA from continuing operations | $ | (221,311) | $ | (106,578) | $ | (194,003) | $ | (451,359) | ||||||||||||||||||
H&R Block, Inc. | Q2 FY2021 Form 10-Q | 29 |
(in 000s, except per share amounts) | ||||||||||||||||||||||||||
Three months ended January 31, | Nine months ended January 31, | |||||||||||||||||||||||||
2021 | 2020 | 2021 | 2020 | |||||||||||||||||||||||
Net loss from continuing operations - as reported | $ | (231,831) | $ | (128,026) | $ | (360,755) | $ | (457,304) | ||||||||||||||||||
Adjustments: | ||||||||||||||||||||||||||
Amortization of intangibles related to acquisitions (pretax) | 16,293 | 19,179 | 52,176 | 54,997 | ||||||||||||||||||||||
Tax effect of adjustments (1) | 1,012 | (4,956) | (4,143) | (13,667) | ||||||||||||||||||||||
Adjusted net loss from continuing operations | $ | (214,526) | $ | (113,803) | $ | (312,722) | $ | (415,974) | ||||||||||||||||||
Diluted loss per share - as reported | $ | (1.27) | $ | (0.66) | $ | (1.92) | $ | (2.31) | ||||||||||||||||||
Adjustments, net of tax | 0.10 | 0.07 | 0.26 | 0.21 | ||||||||||||||||||||||
Adjusted loss per share | $ | (1.17) | $ | (0.59) | $ | (1.66) | $ | (2.10) | ||||||||||||||||||
30 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 31 |
(in 000s, except per share amounts) | ||||||||||||||||||||||||||
Total Number of Shares Purchased (1) | Average Price Paid per Share | Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (2) | Maximum Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (2) | |||||||||||||||||||||||
November 1 - November 30 | — | — | $ | 601,837 | ||||||||||||||||||||||
December 1 - December 31 | 1 | $ | 18.33 | — | $ | 601,837 | ||||||||||||||||||||
January 1 - January 31 | — | — | $ | 601,837 | ||||||||||||||||||||||
1 | $ | 18.33 | — | |||||||||||||||||||||||
101.INS | Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document | ||||
101.SCH | Inline XBRL Taxonomy Extension Schema | ||||
101.CAL | Inline XBRL Extension Calculation Linkbase | ||||
101.LAB | Inline XBRL Taxonomy Extension Label Linkbase | ||||
101.PRE | Inline XBRL Taxonomy Extension Presentation Linkbase | ||||
101.DEF | Inline XBRL Taxonomy Extension Definition Linkbase | ||||
104 | Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101) |
32 | Q3 FY2021 Form 10-Q | H&R Block, Inc. |
H&R BLOCK, INC. | ||
/s/ Jeffrey J. Jones II | ||
Jeffrey J. Jones II | ||
President and Chief Executive Officer | ||
March 9, 2021 | ||
/s/ Tony G. Bowen | ||
Tony G. Bowen | ||
Chief Financial Officer | ||
March 9, 2021 | ||
/s/ Kellie J. Logerwell | ||
Kellie J. Logerwell | ||
Chief Accounting Officer | ||
March 9, 2021 |
H&R Block, Inc. | Q3 FY2021 Form 10-Q | 33 |
Date: | March 9, 2021 | /s/ Jeffrey J. Jones II | |||||||||
Jeffrey J. Jones II | |||||||||||
Chief Executive Officer H&R Block, Inc. |
Date: | March 9, 2021 | /s/ Tony G. Bowen | |||||||||
Tony G. Bowen | |||||||||||
Chief Financial Officer H&R Block, Inc. |
/s/ Jeffrey J. Jones II | ||
Jeffrey J. Jones II Chief Executive Officer H&R Block, Inc. | ||
March 9, 2021 |
/s/ Tony G. Bowen | ||
Tony G. Bowen Chief Financial Officer H&R Block, Inc. | ||
March 9, 2021 |
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||
---|---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
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REVENUES: | ||||
Total revenues | $ 308,227 | $ 519,205 | $ 1,085,807 | $ 830,368 |
OPERATING EXPENSES: | ||||
Costs of revenues | 380,273 | 462,521 | 940,364 | 945,119 |
Selling, general and administrative | 191,488 | 209,288 | 461,368 | 475,758 |
Total operating expenses | 571,761 | 671,809 | 1,401,732 | 1,420,877 |
Other income (expense), net | 2,367 | 1,879 | 4,759 | 13,741 |
Interest expense on borrowings | (22,333) | (26,305) | (85,319) | (68,682) |
Loss from continuing operations before income tax benefit | (283,500) | (177,030) | (396,485) | (645,450) |
Income tax benefit | (51,669) | (49,004) | (35,730) | (188,146) |
Net loss from continuing operations | (231,831) | (128,026) | (360,755) | (457,304) |
Net loss from discontinued operations, net of tax benefits of $1,323, $488, $3,371 and $3,173 | (1,163) | (1,657) | (4,706) | (10,625) |
Net Loss | $ (232,994) | $ (129,683) | $ (365,461) | $ (467,929) |
BASIC AND DILUTED LOSS PER SHARE: | ||||
Continuing operations | $ (1.27) | $ (0.66) | $ (1.92) | $ (2.31) |
Discontinued operations | 0 | (0.01) | (0.02) | (0.05) |
Consolidated | (1.27) | (0.67) | (1.94) | (2.36) |
Dividends declared per share (in usd per share) | $ 0.26 | $ 0.26 | $ 0.78 | $ 0.78 |
COMPREHENSIVE LOSS: | ||||
Net loss | $ (232,994) | $ (129,683) | $ (365,461) | $ (467,929) |
Change in foreign currency translation adjustments | 20,014 | (3,574) | 39,883 | (4,975) |
Other comprehensive income (loss) | 20,014 | (3,574) | 39,883 | (4,975) |
Comprehensive loss | (212,980) | (133,257) | (325,578) | (472,904) |
Service revenues | ||||
REVENUES: | ||||
Total revenues | 244,692 | 419,955 | 956,605 | 691,762 |
Royalty, product and other revenues | ||||
REVENUES: | ||||
Total revenues | $ 63,535 | $ 99,250 | $ 129,202 | $ 138,606 |
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS (Parenthetical) - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||
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Jan. 31, 2021 |
Jan. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
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Income Statement [Abstract] | ||||
Net loss from discontinued operations, tax | $ 1,323 | $ 488 | $ 3,371 | $ 3,173 |
CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands |
Jan. 31, 2021 |
Apr. 30, 2020 |
Jan. 31, 2020 |
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Statement of Financial Position [Abstract] | |||
Allowance for doubtful accounts | $ 34,493 | $ 64,648 | $ 45,254 |
Accumulated depreciation and amortization | $ 851,731 | $ 796,192 | $ 803,272 |
Common stock, stated value per share (in usd per share) | $ 0.01 | $ 0.01 | $ 0.01 |
Common stock, shares authorized (in shares) | 800,000,000 | 800,000,000 | 800,000,000 |
Common stock, shares issued (in shares) | 218,719,439 | 228,206,684 | 228,206,684 |
Treasury stock, shares (in shares) | 35,225,825 | 35,731,376 | 35,732,666 |
CONSOLIDATED STATEMENT OF STOCKHOLDERS' EQUITY (Parenthetical) - $ / shares |
3 Months Ended | 9 Months Ended | ||||||
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Jan. 31, 2021 |
Oct. 31, 2020 |
Jul. 31, 2020 |
Jan. 31, 2020 |
Oct. 31, 2019 |
Jul. 31, 2019 |
Jan. 31, 2021 |
Jan. 31, 2020 |
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Statement of Stockholders' Equity [Abstract] | ||||||||
Cash dividends declared per share (in usd per share) | $ 0.26 | $ 0.26 | $ 0.26 | $ 0.26 | $ 0.26 | $ 0.26 | $ 0.78 | $ 0.78 |
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES |
9 Months Ended |
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Jan. 31, 2021 | |
Accounting Policies [Abstract] | |
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES | NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES BASIS OF PRESENTATION – The consolidated balance sheets as of January 31, 2021 and 2020, the consolidated statements of operations and comprehensive loss for the three and nine months ended January 31, 2021 and 2020, the consolidated statements of cash flows for the nine months ended January 31, 2021 and 2020, and the consolidated statements of stockholders' equity for the three and nine months ended January 31, 2021 and 2020 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations, and cash flows as of January 31, 2021 and 2020 and for all periods presented, have been made. "H&R Block," "the Company," "we," "our," and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2020 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2020 or for the year then ended are derived from our Annual Report on Form 10-K. MANAGEMENT ESTIMATES – The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, reserves for uncertain tax positions, fair value of reporting units, and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates. SEASONALITY OF BUSINESS – Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of February through April. Therefore, results for interim periods are not indicative of results to be expected for the full year. IMPACTS OF THE COVID-19 PANDEMIC - During March 2020, the World Health Organization declared the coronavirus (COVID-19) outbreak to be a global pandemic. As a result of the COVID-19 pandemic, on March 21, 2020, the federal tax filing deadline in the United States (U.S.) for individual 2019 tax returns was extended from April 15, 2020 to July 15, 2020. Substantially all U.S. states with an April 15 individual state income tax filing requirement extended their respective deadlines. In Canada, the deadline for individuals to file was extended to June 1, 2020. These extensions impacted the typical seasonality of our business and the comparability of our financial results. Consequently, a portion of revenues and expenses that would have normally been recognized in our fourth quarter of fiscal year 2020 shifted to the first two quarters of fiscal year 2021. On January 15, 2021, the Internal Revenue Service (IRS) announced that it would begin accepting and processing 2020 individual income tax returns on February 12, 2021. Historically, the IRS has begun accepting and processing returns during our third fiscal quarter. This delay has impacted the timing of recognizing a portion of revenue for the returns that we prepared during the quarter but were not able to electronically file with the IRS. See note 2 for additional information. DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See note 10 for additional information on litigation, claims, and other loss contingencies related to our discontinued operations. NEW ACCOUNTING PRONOUNCEMENTS – Current Expected Credit Losses. In June 2016, the Financial Accounting Standards Board issued Accounting Standards Update No. 2016-13 (ASU 2016-13), "Measurement of Credit Losses on Financial Instruments," which replaces the existing incurred credit loss model for an expected credit loss model. We adopted ASU 2016-13 as of May 1, 2020, which did not have a material impact on our consolidated financial statements.
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REVENUE RECOGNITION |
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Revenue from Contract with Customer [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
REVENUE RECOGNITION | NOTE 2: REVENUE RECOGNITION The majority of our revenues are from our U.S. Tax Services business. The following table disaggregates our U.S. Tax Services revenues by major service line, with revenues from our international tax services businesses and from Wave included as separate lines:
Revenue is recognized upon satisfaction of performance obligations by the transfer of a product or service to the customer. The majority of our services and products have multiple performance obligations. For our tax preparation services, the various performance obligations are generally provided simultaneously at a point in time, and revenue is recognized at that time. We allocate the transaction price to the various performance obligations based on relative standalone selling prices. The value of point-of-sale discounts and coupons are recorded as a reduction of revenue. U.S. Assisted tax preparation services include tax preparation and electronic filing or printing of the completed tax return. Revenues from tax preparation services, including printing for clients that choose to print and mail their returns, are recognized when a completed return is accepted by the customer, and revenues for electronic filing a completed return are recognized when the return is electronically filed. Royalties are based on contractual percentages of franchise gross receipts and are generally recognized in the period in which the services are provided by the franchisee to the customer. U.S. DIY tax preparation includes fees for online and desktop tax preparation software and for electronic filing or printing. Revenues for online software, including printing for clients that choose to print and mail their returns, are recognized when the customer uses the software to complete a return and revenues for desktop software are recognized when the software is sold to the end user. Revenues for electronic filing are recognized when the return is electronically filed. Refund Transfer revenues are recognized when the IRS filing acknowledgment is received and the bank account is established at our banking partner. Revenues for electronic filing of U.S. returns totaling $18.7 million were deferred as of January 31, 2021 and will be recognized in February 2021 when the associated tax returns are electronically filed. Changes in the balances of deferred revenue and wages for our Peace of Mind® Extended Service Plan (POM) are as follows:
As of January 31, 2021, deferred revenue related to POM was $135.1 million. We expect that $94.2 million will be recognized over the next twelve months, while the remaining balance will be recognized over the following sixty months. As of January 31, 2021 and 2020, Tax Identity Shield® (TIS) deferred revenue was $20.4 million and $21.2 million, respectively. Deferred revenue related to TIS was $30.8 million and $29.7 million as of April 30, 2020 and 2019, respectively. All deferred revenue related to TIS will be recognized within the next fifteen months.
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EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY |
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Earnings Per Share [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY | NOTE 3: EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY EARNINGS PER SHARE – Basic and diluted earnings (loss) per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income or loss from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 5.4 million shares for the three and nine months ended January 31, 2021 and 3.7 million shares for the three and nine months ended January 31, 2020, as the effect would be antidilutive due to the net loss from continuing operations during those periods. The computations of basic and diluted loss per share from continuing operations are as follows:
The decrease in the weighted average shares outstanding for both the three and nine month periods is due to share repurchases completed in the current and prior fiscal years. STOCK-BASED COMPENSATION – During the nine months ended January 31, 2021, we granted awards of 2.5 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Stock-based compensation expense of our continuing operations totaled $5.8 million and $20.7 million for the three and nine months ended January 31, 2021, respectively, and $6.6 million and $22.7 million for the three and nine months ended January 31, 2020, respectively. As of January 31, 2021, unrecognized compensation cost for stock options totaled $0.8 million, and for nonvested shares and units totaled $40.9 million.
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RECEIVABLES |
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Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
RECEIVABLES | NOTE 4: RECEIVABLES Receivables, net of their related allowance, consist of the following:
Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets. LOANS TO FRANCHISEES – Franchisee loan balances consist of term loans made primarily to finance the purchase of franchises and revolving lines of credit primarily for the purpose of funding working capital needs. As of January 31, 2021 and 2020 loans with a principal balance of $0.5 million and $0.4 million, respectively, were more than 90 days past due. We had no loans to franchisees on non-accrual status. H&R BLOCK INSTANT REFUNDTM PROGRAM – H&R Block Instant RefundTM amounts are generally received from the Canada Revenue Agency within 60 days of filing the client's return, with the remaining balance collectible from the client. We review the credit quality of our Instant Refund receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by year of origination, as of January 31, 2021 are as follows:
H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT – We review the credit quality of our purchased participation interests in Emerald AdvanceSM (EA) receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. Balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, as of January 31, 2021, by year of origination, are as follows:
ALLOWANCE FOR CREDIT LOSSES – Activity in the allowance for credit losses for our EA and all other short-term and long-term receivables for the nine months ended January 31, 2021 and 2020 is as follows:
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GOODWILL AND INTANGIBLE ASSETS |
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Goodwill and Intangible Assets Disclosure [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GOODWILL AND INTANGIBLE ASSETS | NOTE 5: GOODWILL AND INTANGIBLE ASSETS Changes in the carrying amount of goodwill for the nine months ended January 31, 2021 and 2020 are as follows:
We test goodwill for impairment annually in our fourth quarter, or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value. Components of intangible assets are as follows:
(1) Represents franchisee and competitor business acquisitions for which final purchase price allocations have not yet been determined. We made payments to acquire businesses totaling $15.0 million and $450.3 million during the nine months ended January 31, 2021 and 2020, respectively. The nine months ended January 31, 2020 included the acquisition of Wave. The amounts and weighted-average lives of intangible assets acquired during the nine months ended January 31, 2021, including amounts capitalized and placed in service related to internally-developed software, are as follows:
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LONG-TERM DEBT |
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Debt Disclosure [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
LONG-TERM DEBT | NOTE 6: LONG-TERM DEBT The components of long-term debt are as follows:
On August 7, 2020, we issued $650.0 million of 3.875% Senior Notes due August 15, 2030 (2030 Senior Notes). The 2030 Senior Notes are not redeemable by the bondholders prior to maturity, although we have the right to redeem some or all of these notes at any time, at specified redemption prices. The proceeds of the 2030 Senior Notes were used to repay the $650 million Senior Notes that matured on October 1, 2020. UNSECURED COMMITTED LINE OF CREDIT – Our unsecured committed line of credit (CLOC) provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0 billion, which includes a $200.0 million sublimit for swingline loans and a $50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million, subject to obtaining commitments from lenders and meeting certain other conditions. The CLOC will mature on September 21, 2023, unless extended pursuant to the terms of the CLOC, at which time all outstanding amounts thereunder will be due and payable. Our CLOC includes an annual facility fee, which will vary depending on our then current credit ratings. The CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on April 30, July 31, and October 31 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on January 31 of each year; (2) a covenant requiring us to maintain an interest coverage ratio (EBITDA-to-interest expense) calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with these requirements as of January 31, 2021. In September 2020, we utilized our cash on hand to repay the outstanding $2.0 billion balance on our CLOC. We had an outstanding balance of $880.0 million under the CLOC as of January 31, 2021 and amounts available to borrow were limited by the debt-to-EBITDA covenant to approximately $520 million as of January 31, 2021.
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INCOME TAXES |
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Income Tax Disclosure [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
INCOME TAXES | NOTE 7: INCOME TAXES We file a consolidated federal income tax return in the U.S. with the IRS and file tax returns in various state, local, and foreign jurisdictions. Tax returns are typically examined and either settled upon completion of the examination or through the appeals process. Our U.S. federal income tax returns for 2017 and later years remain open for examination. Our U.S. federal income tax returns for 2016 and all prior periods are currently closed. With respect to state and local jurisdictions and countries outside of the U.S., we are typically subject to examination for three to six years after the income tax returns have been filed. Although the outcome of tax audits is always uncertain, we believe that adequate amounts of tax, interest, and penalties have been provided for in the accompanying consolidated financial statements for any adjustments that might be incurred due to federal, state, local or foreign audits. On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act) was signed into law. The CARES Act includes, among other items, modifications to net operating loss carryback periods, net interest deduction limitations, and technical corrections to tax depreciation methods for qualified improvement property. The CARES Act allows a five-year carryback of net operating losses generated between 2018 and 2021 to fully offset taxable income previously subject to a 35% statutory tax rate. As a result of the CARES Act and changes to our methods of accounting for items under the Internal Revenue Code, we anticipate generating a loss for tax purposes on our calendar 2020 tax return, plan to carry back the loss to two of the five preceding tax years, and obtain a refund of previously paid federal income taxes. The net operating loss carryback has been factored into our annual effective tax rate which has reduced our effective tax rate and income taxes payable and increased our unrecognized tax benefits, income tax refund receivables, and deferred tax liabilities. We also expect that the net operating loss carryback will reopen our 2015 tax return to examination. Our effective tax rate for continuing operations, including the effects of discrete tax items was 9.0% and 29.2% for the nine months ended January 31, 2021 and 2020, respectively. Discrete items decreased the effective tax rate for the nine months ended January 31, 2021 by 4.9% and increased the effective tax rate for the nine months ended January 31, 2020 by 4.3%. A discrete income tax expense of $19.5 million was recorded in the nine months ended January 31, 2021 compared to a discrete tax benefit of $27.7 million in the same period of the prior year. The discrete tax expense recorded in the current period primarily resulted from uncertain tax benefits related to the net operating loss carryback offset by settlements with tax authorities and statute of limitation expirations. The discrete tax benefit recorded in the prior year resulted from the settlement of various matters, including expiration of statute of limitations and resolutions with tax authorities and valuation allowance changes related to utilization of foreign losses. Due to the loss through the third quarter, a discrete tax benefit increases the tax rate while an item of discrete tax expense decreases the tax rate. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate through our third quarter to be significantly different than the rate for our full fiscal year. Consistent with prior years, our pretax loss for the nine months ended January 31, 2021 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, management has determined that it is more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded for the nine months ended January 31, 2021 reflects management’s estimate of the annual effective tax rate applied to year-to-date loss from continuing operations adjusted for the tax impact of discrete items for the periods presented. Changes in unrecognized tax benefits for nine months ended January 31, 2021 are as follows:
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OTHER INCOME AND OTHER EXPENSES |
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Other Income and Expenses [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
OTHER INCOME AND OTHER EXPENSES | NOTE 8: OTHER INCOME AND OTHER EXPENSES The following table shows the components of other income (expense), net:
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COMMITMENTS AND CONTINGENCIES |
9 Months Ended |
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Jan. 31, 2021 | |
Commitments and Contingencies Disclosure [Abstract] | |
COMMITMENTS AND CONTINGENCIES | NOTE 9: COMMITMENTS AND CONTINGENCIES All assisted tax returns, are covered by our 100% accuracy guarantee, whereby we will reimburse a client for penalties and interest attributable to an H&R Block error on a return. DIY tax returns are covered by our 100% accuracy guarantee, whereby we will reimburse a client up to a maximum of $10,000 if our software makes an arithmetic error that results in payment of penalties and/or interest to the IRS that a client would otherwise not have been required to pay. Our liability related to estimated losses under the 100% accuracy guarantee was $9.2 million, $7.0 million and $9.4 million as of January 31, 2021 and 2020 and April 30, 2020, respectively. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets. Liabilities related to acquisitions for (1) estimated contingent consideration based on expected financial performance of the acquired business and economic conditions at the time of acquisition and (2) estimated accrued compensation related to continued employment of key employees were $18.8 million, $11.4 million and $14.2 million as of January 31, 2021 and 2020 and April 30, 2020, respectively, with amounts recorded in deferred revenue and other liabilities. Should actual results differ from our estimates, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations. We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was $29.3 million at January 31, 2021, and net of amounts drawn and outstanding, our remaining commitment to fund totaled $13.7 million. Both the U.S. and Canada implemented emergency economic relief programs as a way of minimizing the economic impact of the global COVID-19 pandemic. In the U.S., the CARES Act includes, among other items, provisions relating to refundable payroll tax credits and deferment of certain tax payments through the end of calendar 2020. In Canada the COVID-19 Economic Response Plan includes the Canada Emergency Wage Subsidy (CEWS). For our U.S. businesses we have elected to defer the employer-paid portion of social security taxes and are evaluating the employee retention credit, and in Canada we have received $15.9 million in wage subsidies during the nine months ended January 31, 2021 which has been treated as a government subsidy to offset related operating expenses. On August 5, 2020, we entered into a Program Management Agreement with MetaBank®, N.A. (Meta), a wholly-owned subsidiary of Meta Financial Group, Inc. Under the Meta Program Management Agreement and its ancillary agreements and related product schedules, Meta acts as the bank provider of H&R Block-branded financial products. Emerald AdvanceSM lines of credit (EAs) are originated by Meta, and we purchase a 90% participation interest, at par, in the advances originated by Meta. At January 31, 2021, the principal balance of purchased participation interests for the current year totaled $303.2 million. Refund Advance loans are originated by Meta and offered to certain assisted U.S. tax preparation clients, based on client eligibility as determined by Meta. We pay fees based on loan size and customer type. The fees are intended to cover expected loan losses and payments to capital providers, among other items. We have provided two guarantees related to this agreement. We have provided a guarantee up to $18.0 million related to certain loans to clients prior to the IRS accepting electronic filing. At January 31, 2021, we accrued an estimated liability of $1.3 million related to this guarantee, compared to $1.9 million at January 31, 2020, under a similar guarantee with our prior bank partner. Additionally, we provided a guarantee related to loans to virtual assisted clients. There is no maximum exposure under this guarantee. At January 31, 2021, we had no amounts accrued under this guarantee and we do not expect that a material amount will be paid for this guarantee under anticipated loss scenarios related to the fiscal year 2021 tax season.
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LITIGATION AND OTHER RELATED CONTINGENCIES |
9 Months Ended |
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Jan. 31, 2021 | |
Commitments and Contingencies Disclosure [Abstract] | |
LITIGATION AND OTHER RELATED CONTINGENCIES | NOTE 10: LITIGATION AND OTHER RELATED CONTINGENCIES We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time. The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law. In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below. We accrue liabilities for litigation, claims, including indemnification and contribution claims, and other related loss contingencies and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range. For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of January 31, 2021. While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. As of January 31, 2021 and 2020 and April 30, 2020, our total accrued liabilities were $5.5 million, $1.6 million and $1.6 million, respectively. Our estimate of the aggregate range of reasonably possible losses includes (1) matters where a liability has been accrued and there is a reasonably possible loss in excess of the amount accrued for that liability, and (2) matters where a liability has not been accrued but we believe a loss is reasonably possible. This aggregate range only represents those losses as to which we are currently able to estimate a reasonably possible loss or range of loss. It does not represent our maximum loss exposure. Matters for which we are not currently able to estimate the reasonably possible loss or range of loss are not included in this range. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as precise information about the amount of damages or other remedies being asserted, the defenses to the claims being asserted, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status or terms of any settlement negotiations. The estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. As of January 31, 2021, we believe the estimate of the aggregate range of reasonably possible losses in excess of amounts accrued, where the range of loss can be estimated, is not material. On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures, and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable. We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. LITIGATION, CLAIMS OR OTHER LOSS CONTINGENCIES PERTAINING TO CONTINUING OPERATIONS – Free File Litigation. On May 6, 2019, the Los Angeles City Attorney filed a lawsuit on behalf of the People of the State of California in the Superior Court of California, County of Los Angeles (Case No. 19STCV15742). The case is styled The People of the State of California v. HRB Digital LLC, et al. The complaint alleges that H&R Block, Inc. and HRB Digital LLC engaged in unfair, fraudulent and deceptive business practices and acts in connection with the IRS Free File Program in violation of the California Unfair Competition Law, California Business and Professions Code §§17200 et seq. The complaint seeks injunctive relief, restitution of monies paid to H&R Block by persons in the State of California who were eligible to file under the IRS Free File Program for the time period starting 4 years prior to the date of the filing of the complaint, pre-judgment interest, civil penalties and costs. The City Attorney subsequently dismissed H&R Block, Inc. from the case and amended its complaint to add HRB Tax Group, Inc. We filed a motion to stay the case based on the primary jurisdiction doctrine, which was denied. A trial date has been set for August 9, 2022. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. On May 17, 2019, a putative class action complaint was filed against H&R Block, Inc., HRB Tax Group, Inc. and HRB Digital LLC in the Superior Court of the State of California, County of San Francisco (Case No. CGC-19576093). The case is styled Snarr v. HRB Tax Group, Inc., et al. The case was removed to the United States District Court for the Northern District of California on June 21, 2019 (Case No. 3:19-cv-03610-SK). The plaintiff filed a first amended complaint on August 9, 2019, dropping H&R Block, Inc. from the case. In the amended complaint, the plaintiff seeks to represent classes of all persons, between May 17, 2015 and the present, who (1) paid to file one or more federal tax returns through H&R Block’s internet-based filing system, (2) were eligible to file those tax returns for free through the H&R Block Free File offer of the IRS Free File Program, and (3) resided in and were citizens of California at the time of the payments. The plaintiff generally alleges unlawful, unfair, fraudulent and deceptive business practices and acts in connection with the IRS Free File Program in violation of the California Consumers Legal Remedies Act, California Civil Code §§1750, et seq., California False Advertising Law, California Business and Professions Code §§17500, et seq., and California Unfair Competition Law, California Business and Professions Code §§17200 et seq. The plaintiff seeks declaratory and injunctive relief, restitution, compensatory damages, punitive damages, interest, attorneys’ fees and costs. We filed a motion to stay the proceedings based on the primary jurisdiction doctrine and a motion to compel arbitration, both of which were denied. We filed an appeal of the denial of the motion to compel arbitration, which was denied on December 9, 2020. We filed an answer to the amended complaint on April 7, 2020, and a renewed motion to compel arbitration and to stay the litigation on February 22, 2021. A trial date has been set for October 18, 2022. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. On September 26, 2019, a putative class action complaint was filed against H&R Block, Inc., HRB Tax Group, Inc., HRB Digital LLC and Free File, Inc. in the United States District Court for the Western District of Missouri (Case No. 4:19-cv-00788-GAF) styled Swanson v. H&R Block, Inc., et al. The plaintiff seeks to represent both a nationwide class and a California subclass of all persons eligible for the IRS Free File Program who paid to use an H&R Block product to file an online tax return for the 2002 through 2018 tax filing years. The plaintiff generally alleges unlawful, unfair, fraudulent and deceptive business practices and acts in connection with the IRS Free File Program in violation of the California Consumers Legal Remedies Act, California Civil Code §§1750, et seq., California False Advertising Law, California Business and Professions Code §§17500, et seq., California Unfair Competition Law, California Business and Professions Code §§17200, et seq., in addition to breach of contract and fraud. The plaintiff seeks injunctive relief, disgorgement, compensatory damages, statutory damages, punitive damages, interest, attorneys’ fees and costs. The court granted a motion to dismiss filed by defendant Free File, Inc. for lack of personal jurisdiction. The court granted our motion to compel arbitration and stayed the case pending the outcome of arbitration. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. We have also received and are responding to certain governmental inquiries relating to the IRS Free File Program. LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION AND CONTRIBUTION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be, subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These lawsuits, claims, and other loss contingencies include actions by regulators, third parties seeking indemnification or contribution, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these lawsuits, claims, and contingencies allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification or contribution, breach of contract, violations of securities laws, and violations of a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. It is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as "representation and warranty claims." The statute of limitations for a contractual claim to enforce a representation and warranty obligation is generally six years or such shorter limitations period that may apply under the law of a state where the economic injury occurred. On June 11, 2015, the New York Court of Appeals, New York’s highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However, this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed. In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a 2016 ruling by a New York intermediate appellate court, followed by the federal district court in the second Homeward case described below, allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. Additionally, plaintiffs in litigation to which SCC is not party have alleged breaches of an independent contractual duty to provide notice of material breaches of representations and warranties and pursued separate claims to which, they argue, the statute of limitations ruling in the ACE case does not apply. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not relating back to timely filed litigation. On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The trust was originally collateralized with approximately 7,500 loans. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case proceeded on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. On February 12, 2018, the court denied the motion to intervene. Discovery in the case closed on September 30, 2019, with motions for summary judgment filed on December 6, 2019. On November 9, 2020, the court granted SCC's motion for summary judgment and dismissed Homeward's claims in their entirety as untimely under the applicable statute of limitations. Homeward appealed that ruling on December 4, 2020, and the appeal remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The trust was originally collateralized with approximately 7,500 loans. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. On September 30, 2016, the court granted a motion allowing the plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration, followed by a motion for leave to appeal the ruling, both of which were denied. On October 6, 2016, the plaintiff filed its second amended complaint. In response to a motion filed by SCC, the court dismissed the plaintiff's claim for breach of one of the representations. The case proceeded on the remaining claims. Representatives of a holder of certificates in the trust filed a motion to intervene to add H&R Block, Inc. to the lawsuit and assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing, and agency law. On February 12, 2018, the court denied the motion to intervene. The settlement payments that were made in fiscal year 2018 for representation and warranty claims related to some of the loans in this case. Discovery in the case closed on September 30, 2019, with motions for summary judgment filed on December 6, 2019. On November 9, 2020, the court granted SCC's motion for summary judgment and dismissed Homeward's claims in their entirety as untimely under the applicable statute of limitations. Homeward appealed that ruling on December 4, 2020, and the appeal remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. Parties, including underwriters, depositors, and securitization trustees, are, or have been, involved in multiple lawsuits, threatened lawsuits, and settlements related to securitization transactions in which SCC participated. A variety of claims are alleged in these matters, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures, that originators, depositors, securitization trustees, or servicers breached their representations and warranties or otherwise failed to fulfill their obligations, or that securitization trustees violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC has received notices of claims for indemnification or potential indemnification obligations relating to such matters, including lawsuits or settlements to which underwriters, depositors, or securitization trustees are party. Additional lawsuits against the parties to the securitization transactions may be filed in the future, and SCC may receive additional notices of claims for indemnification, contribution or similar obligations with respect to existing or new lawsuits or settlements of such lawsuits or other claims. Certain of the notices received included, and future notices may include, a reservation of rights to assert claims for contribution, which are referred to herein as "contribution claims." Contribution claims may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification or contribution claims is probable, nor have we accrued a liability related to any of these claims. If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities. SCC's principal assets, as of January 31, 2021, total approximately $271 million and consist of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows. OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent others who may be similarly situated. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows.
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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policy) |
9 Months Ended |
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Jan. 31, 2021 | |
Accounting Policies [Abstract] | |
Basis of Presentation | The consolidated balance sheets as of January 31, 2021 and 2020, the consolidated statements of operations and comprehensive loss for the three and nine months ended January 31, 2021 and 2020, the consolidated statements of cash flows for the nine months ended January 31, 2021 and 2020, and the consolidated statements of stockholders' equity for the three and nine months ended January 31, 2021 and 2020 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations, and cash flows as of January 31, 2021 and 2020 and for all periods presented, have been made. "H&R Block," "the Company," "we," "our," and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2020 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2020 or for the year then ended are derived from our Annual Report on Form 10-K.
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Management Estimates | The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, reserves for uncertain tax positions, fair value of reporting units, and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates. |
Discontinued Operations | Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See note 10 for additional information on litigation, claims, and other loss contingencies related to our discontinued operations. |
New Accounting Pronouncements | Current Expected Credit Losses. In June 2016, the Financial Accounting Standards Board issued Accounting Standards Update No. 2016-13 (ASU 2016-13), "Measurement of Credit Losses on Financial Instruments," which replaces the existing incurred credit loss model for an expected credit loss model. We adopted ASU 2016-13 as of May 1, 2020, which did not have a material impact on our consolidated financial statements. |
REVENUE RECOGNITION (Tables) |
9 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jan. 31, 2021 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Revenue from Contract with Customer [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disaggregation of Revenue by Major Service Line | The majority of our revenues are from our U.S. Tax Services business. The following table disaggregates our U.S. Tax Services revenues by major service line, with revenues from our international tax services businesses and from Wave included as separate lines:
Revenue is recognized upon satisfaction of performance obligations by the transfer of a product or service to the customer. The majority of our services and products have multiple performance obligations. For our tax preparation services, the various performance obligations are generally provided simultaneously at a point in time, and revenue is recognized at that time. We allocate the transaction price to the various performance obligations based on relative standalone selling prices. The value of point-of-sale discounts and coupons are recorded as a reduction of revenue. U.S. Assisted tax preparation services include tax preparation and electronic filing or printing of the completed tax return. Revenues from tax preparation services, including printing for clients that choose to print and mail their returns, are recognized when a completed return is accepted by the customer, and revenues for electronic filing a completed return are recognized when the return is electronically filed. Royalties are based on contractual percentages of franchise gross receipts and are generally recognized in the period in which the services are provided by the franchisee to the customer. U.S. DIY tax preparation includes fees for online and desktop tax preparation software and for electronic filing or printing. Revenues for online software, including printing for clients that choose to print and mail their returns, are recognized when the customer uses the software to complete a return and revenues for desktop software are recognized when the software is sold to the end user. Revenues for electronic filing are recognized when the return is electronically filed. Refund Transfer revenues are recognized when the IRS filing acknowledgment is received and the bank account is established at our banking partner. Revenues for electronic filing of U.S. returns totaling $18.7 million were deferred as of January 31, 2021 and will be recognized in February 2021 when the associated tax returns are electronically filed.
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Schedule of Deferred Revenue Related To The Peace of Mind Program | Changes in the balances of deferred revenue and wages for our Peace of Mind® Extended Service Plan (POM) are as follows:
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EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY (Tables) |
9 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jan. 31, 2021 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Earnings Per Share [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Computations of Basic And Diluted Earnings Per Share | The computations of basic and diluted loss per share from continuing operations are as follows:
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RECEIVABLES (Tables) |
9 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jan. 31, 2021 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Schedule of Short-Term Receivables | Receivables, net of their related allowance, consist of the following:
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Schedule of Receivables Based On Year of Origination | Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by year of origination, as of January 31, 2021 are as follows:
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Schedule of Activity in Allowance For Credit Losses | Activity in the allowance for credit losses for our EA and all other short-term and long-term receivables for the nine months ended January 31, 2021 and 2020 is as follows:
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GOODWILL AND INTANGIBLE ASSETS (Tables) |
9 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jan. 31, 2021 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Goodwill and Intangible Assets Disclosure [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Schedule of Goodwill | Changes in the carrying amount of goodwill for the nine months ended January 31, 2021 and 2020 are as follows:
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Schedule of Intangible Assets | Components of intangible assets are as follows:
(1) Represents franchisee and competitor business acquisitions for which final purchase price allocations have not yet been determined.
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Schedule of Acquired Finite-Lived Intangible Assets by Major Class | The amounts and weighted-average lives of intangible assets acquired during the nine months ended January 31, 2021, including amounts capitalized and placed in service related to internally-developed software, are as follows:
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LONG-TERM DEBT LONG-TERM DEBT (Tables) |
9 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Debt Disclosure [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Components of Long-Term Debt | The components of long-term debt are as follows:
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INCOME TAXES (Tables) |
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Income Tax Disclosure [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Schedule of Unrecognized Tax Benefits Roll Forward | Changes in unrecognized tax benefits for nine months ended January 31, 2021 are as follows:
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OTHER INCOME AND OTHER EXPENSES (Tables) |
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Other Income and Expenses [Abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Components of Other Income (Expense), Net | The following table shows the components of other income (expense), net:
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REVENUE RECOGNITION (Disaggregation of Revenue by Major Service Line) (Details) - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||
---|---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
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Disaggregation of Revenue [Line Items] | ||||
Total revenues | $ 308,227 | $ 519,205 | $ 1,085,807 | $ 830,368 |
U.S. assisted tax preparation | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 154,489 | 283,956 | 541,139 | 358,174 |
U.S. royalties | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 23,902 | 44,965 | 67,427 | 59,644 |
U.S. DIY tax preparation | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 21,681 | 34,089 | 94,331 | 42,040 |
International | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 15,671 | 11,804 | 132,347 | 97,311 |
Refund Transfers | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 7 | 50,494 | 11,752 | 52,794 |
Emerald Card® | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 21,951 | 16,657 | 48,801 | 39,128 |
Peace of Mind® Extended Service Plan | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 16,101 | 16,954 | 72,871 | 75,451 |
Tax Identity Shield® | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 4,927 | 8,138 | 19,129 | 17,308 |
Interest and fee income on Emerald AdvanceSM | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 27,590 | 32,741 | 28,754 | 33,780 |
Wave | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | 14,803 | 11,213 | 41,197 | 25,740 |
Other | ||||
Disaggregation of Revenue [Line Items] | ||||
Total revenues | $ 7,105 | $ 8,194 | $ 28,059 | $ 28,998 |
REVENUE RECOGNITION (Deferred Revenue) (Details) - USD ($) $ in Thousands |
9 Months Ended | |
---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
|
Movement in Deferred Revenue [Roll Forward] | ||
Balance, end of the period | $ 18,700 | |
POM | ||
Movement in Deferred Revenue [Roll Forward] | ||
Balance, end of the period | 135,100 | |
POM | Deferred Revenue | ||
Movement in Deferred Revenue [Roll Forward] | ||
Balance, beginning of the period | 183,685 | $ 212,511 |
Amounts deferred | 35,977 | 28,686 |
Amounts recognized on previous deferrals | (84,573) | (87,850) |
Balance, end of the period | 135,089 | 153,347 |
POM | Deferred Wages | ||
Movement in Deferred Revenue [Roll Forward] | ||
Balance, beginning of the period | 21,618 | 27,306 |
Amounts deferred | 1,118 | 1,827 |
Amounts recognized on previous deferrals | (9,652) | (12,134) |
Balance, end of the period | $ 13,084 | $ 16,999 |
REVENUE RECOGNITION (Narrative) (Details) - USD ($) $ in Millions |
Jan. 31, 2021 |
Apr. 30, 2020 |
Jan. 31, 2020 |
Apr. 30, 2019 |
---|---|---|---|---|
Disaggregation of Revenue [Line Items] | ||||
Deferred revenue | $ 18.7 | |||
POM | ||||
Disaggregation of Revenue [Line Items] | ||||
Deferred revenue | 135.1 | |||
Current deferred revenue | 94.2 | |||
TIS | ||||
Disaggregation of Revenue [Line Items] | ||||
Current deferred revenue | $ 20.4 | $ 30.8 | $ 21.2 | $ 29.7 |
REVENUE RECOGNITION (Remaining Performance Obligation) (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-11-01 |
Jan. 31, 2021 |
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POM | |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items] | |
Remaining performance obligation, expected timing of satisfaction, period | 60 months |
TIS | |
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items] | |
Remaining performance obligation, expected timing of satisfaction, period | 15 months |
EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY (Narrative) (Details) - USD ($) shares in Thousands, $ in Thousands |
3 Months Ended | 9 Months Ended | ||
---|---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
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Earnings Per Share [Abstract] | ||||
Antidilutive securities excluded from computation of earnings per share, amount (in shares) | 5,400 | 3,700 | 5,400 | 3,700 |
Basic weighted average common shares (in shares) | 183,438 | 194,077 | 188,548 | 198,064 |
Nonvested units granted (in shares) | 2,500 | |||
Stock-based compensation | $ 5,800 | $ 6,600 | $ 20,700 | $ 22,700 |
Unrecognized compensation costs, nonvested shares and units | 40,900 | 40,900 | ||
Share-based Payment Arrangement, Nonvested Award, Option, Cost Not yet Recognized, Amount | $ 800 | $ 800 |
EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY (Computations of Basic and Diluted Earnings Per Share) (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands |
3 Months Ended | 9 Months Ended | ||
---|---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
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Earnings Per Share [Abstract] | ||||
Net loss from continuing operations attributable to shareholders | $ (231,831) | $ (128,026) | $ (360,755) | $ (457,304) |
Amounts allocated to participating securities | (210) | (169) | (592) | (468) |
Net loss from continuing operations attributable to common shareholders | $ (232,041) | $ (128,195) | $ (361,347) | $ (457,772) |
Basic weighted average common shares (in shares) | 183,438 | 194,077 | 188,548 | 198,064 |
Potential dilutive shares (in shares) | 0 | 0 | 0 | 0 |
Dilutive weighted average common shares (in shares) | 183,438 | 194,077 | 188,548 | 198,064 |
Loss per share from continuing operations attributable to common shareholders: | ||||
Basic (in usd per share) | $ (1.27) | $ (0.66) | $ (1.92) | $ (2.31) |
Diluted (in usd per share) | $ (1.27) | $ (0.66) | $ (1.92) | $ (2.31) |
RECEIVABLES (Schedule of Short-Term Receivables) (Details) - USD ($) $ in Thousands |
Jan. 31, 2021 |
Apr. 30, 2020 |
Jan. 31, 2020 |
---|---|---|---|
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | $ 563,089 | $ 133,197 | $ 819,946 |
Long-term | 49,130 | 51,717 | 54,048 |
Loans to franchisees | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 24,558 | 25,397 | 36,372 |
Long-term | 39,106 | 31,329 | 42,079 |
Receivables for U.S. assisted and DIY tax preparation and related fees | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 168,905 | 47,030 | 316,987 |
Long-term | 3,111 | 3,112 | 3,716 |
H&R Block Instant RefundTM receivables | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 1,398 | 15,031 | 6,733 |
Long-term | 314 | 1,325 | 563 |
H&R Block Emerald Advance® lines of credit | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 314,015 | 10,001 | 373,271 |
Long-term | 4,937 | 14,081 | 6,179 |
Software receivables from retailers | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 4,434 | 7,341 | 8,101 |
Long-term | 0 | 0 | 0 |
Royalties and other receivables from franchisees | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 31,346 | 9,861 | 55,645 |
Long-term | 214 | 42 | 67 |
Wave payment processing receivables | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 2,633 | 3,200 | 3,363 |
Long-term | 0 | 0 | 0 |
Other | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Short-term | 15,800 | 15,336 | 19,474 |
Long-term | $ 1,448 | $ 1,828 | $ 1,444 |
RECEIVABLES (Narrative) (Details) - USD ($) $ in Millions |
3 Months Ended | ||
---|---|---|---|
Jul. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
|
Loans to franchisees | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Loans more than 90 days past due | $ 0.5 | $ 0.4 | |
H&R Block Instant RefundTM receivables | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Impaired, non-accrual status term | 60 days | ||
H&R Block Emerald Advance® lines of credit | |||
Accounts, Notes, Loans and Financing Receivable [Line Items] | |||
Impaired, non-accrual status term | 60 days |
RECEIVABLES (Schedule of Receivables Based on Year of Origination) (Details) $ in Thousands |
Jan. 31, 2021
USD ($)
|
---|---|
H&R Block Instant RefundTM receivables | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | |
Balance | $ 1,739 |
Allowance | (27) |
Net balance | 1,712 |
Non-Accrual | 1,002 |
H&R Block Emerald Advance® lines of credit | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | |
Balance | 345,120 |
Allowance | (26,168) |
Net balance | 318,952 |
Non-Accrual | 26,285 |
Current year of origination | H&R Block Instant RefundTM receivables | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | |
Balance | 737 |
Non-Accrual | 0 |
Current year of origination | H&R Block Emerald Advance® lines of credit | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | |
Balance | 309,382 |
Non-Accrual | 0 |
Prior year and before | H&R Block Instant RefundTM receivables | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | |
Balance | 1,002 |
Non-Accrual | 1,002 |
Prior year and before | H&R Block Emerald Advance® lines of credit | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | |
Balance | 12,039 |
Non-Accrual | 12,039 |
Revolving loans | H&R Block Emerald Advance® lines of credit | |
Accounts, Notes, Loans and Financing Receivable [Line Items] | |
Balance | 23,699 |
Non-Accrual | $ 14,246 |
RECEIVABLES (Schedule of Activity in the Allowance For Doubtful Accounts) (Details) - USD ($) $ in Thousands |
9 Months Ended | |
---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
|
Allowance for Doubtful Accounts [Roll Forward] | ||
Beginning balance | $ 82,480 | $ 81,473 |
Provision | 25,642 | 37,517 |
Charge-offs, recoveries and other | (73,106) | (72,374) |
Ending balance | 35,016 | 46,616 |
EAs | ||
Allowance for Doubtful Accounts [Roll Forward] | ||
Beginning balance | 32,034 | 27,535 |
Provision | 12,783 | 17,862 |
Charge-offs, recoveries and other | (18,649) | (17,273) |
Ending balance | 26,168 | 28,124 |
All Other | ||
Allowance for Doubtful Accounts [Roll Forward] | ||
Beginning balance | 50,446 | 53,938 |
Provision | 12,859 | 19,655 |
Charge-offs, recoveries and other | (54,457) | (55,101) |
Ending balance | $ 8,848 | $ 18,492 |
GOODWILL AND INTANGIBLE ASSETS (Schedule of Goodwill) (Details) - USD ($) $ in Thousands |
9 Months Ended | |
---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
|
Goodwill [Roll Forward] | ||
Goodwill before impairment losses, beginning balance | $ 850,435 | $ 552,234 |
Accumulated impairment losses, beginning balance | (138,297) | (32,297) |
Goodwill, beginning balance | 712,138 | 519,937 |
Acquisitions | 6,924 | 23,421 |
Disposals and foreign currency changes, net | 26,554 | (5,088) |
Impairments | 0 | 0 |
Goodwill before impairment losses, ending balance | 883,913 | 871,127 |
Accumulated impairment losses, ending balance | (138,297) | (32,297) |
Goodwill, ending balance | $ 745,616 | 838,830 |
Wave | ||
Goodwill [Roll Forward] | ||
Acquisitions | $ 300,560 |
GOODWILL AND INTANGIBLE ASSETS (Schedule of Intangible Assets) (Details) - USD ($) $ in Thousands |
Jan. 31, 2021 |
Apr. 30, 2020 |
Jan. 31, 2020 |
---|---|---|---|
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | $ 1,044,196 | $ 1,022,157 | $ 1,023,821 |
Accumulated Amortization | (662,932) | (607,181) | (590,747) |
Net | 381,264 | 414,976 | 433,074 |
Reacquired franchise rights | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 370,076 | 365,062 | 364,376 |
Accumulated Amortization | (174,484) | (159,754) | (153,392) |
Net | 195,592 | 205,308 | 210,984 |
Customer relationships | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 316,600 | 314,191 | 313,521 |
Accumulated Amortization | (244,441) | (227,445) | (219,664) |
Net | 72,159 | 86,746 | 93,857 |
Internally-developed software | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 168,642 | 154,083 | 154,962 |
Accumulated Amortization | (123,709) | (113,698) | (116,383) |
Net | 44,933 | 40,385 | 38,579 |
Noncompete agreements | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 41,177 | 41,072 | 41,386 |
Accumulated Amortization | (34,962) | (33,639) | (33,151) |
Net | 6,215 | 7,433 | 8,235 |
Franchise agreements | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 19,201 | 19,201 | 19,201 |
Accumulated Amortization | (15,574) | (14,614) | (14,294) |
Net | 3,627 | 4,587 | 4,907 |
Purchased technology | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 122,700 | 122,700 | 122,801 |
Accumulated Amortization | (68,844) | (57,548) | (53,525) |
Net | 53,856 | 65,152 | 69,276 |
Trade name | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 5,800 | 5,800 | 5,800 |
Accumulated Amortization | (918) | (483) | (338) |
Net | $ 4,882 | 5,317 | 5,462 |
Acquired assets pending final allocation | |||
Goodwill and Intangible Assets [Line Items] | |||
Gross Carrying Amount | 48 | 1,774 | |
Accumulated Amortization | 0 | 0 | |
Net | $ 48 | $ 1,774 |
GOODWILL AND INTANGIBLE ASSETS (Intangible Assets Acquired) (Details) $ in Thousands |
9 Months Ended |
---|---|
Jan. 31, 2021
USD ($)
| |
Business Acquisition [Line Items] | |
Amount | $ 29,688 |
Weighted-Average life (in years) | 4 years |
Capitalized software | |
Business Acquisition [Line Items] | |
Amount | $ 14,389 |
Weighted-Average life (in years) | 3 years |
Customer Relationships | |
Business Acquisition [Line Items] | |
Amount | $ 8,952 |
Weighted-Average life (in years) | 5 years |
Reacquired Franchise Rights | |
Business Acquisition [Line Items] | |
Amount | $ 6,005 |
Weighted-Average life (in years) | 5 years |
Noncompete Agreements | |
Business Acquisition [Line Items] | |
Amount | $ 342 |
Weighted-Average life (in years) | 5 years |
GOODWILL AND INTANGIBLE ASSETS (Narrative) (Details) - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||
---|---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
|
Business Acquisition [Line Items] | ||||
Payments made for business acquisitions, net of cash acquired | $ 15,025 | $ 450,282 | ||
Amortization | $ 21,700 | $ 21,500 | 62,100 | 61,300 |
Estimated amortization, 2021 | 83,500 | 83,500 | ||
Estimated amortization, 2022 | 75,500 | 75,500 | ||
Estimated amortization, 2023 | 57,700 | 57,700 | ||
Estimated amortization, 2024 | 38,400 | 38,400 | ||
Estimated amortization, 2025 | $ 20,300 | 20,300 | ||
Franchisee and competitor businesses | ||||
Business Acquisition [Line Items] | ||||
Payments made for business acquisitions, net of cash acquired | $ 15,000 | $ 450,300 |
LONG-TERM DEBT (Components of Long-Term Debt) (Details) - USD ($) $ in Thousands |
Jan. 31, 2021 |
Aug. 07, 2020 |
Apr. 30, 2020 |
Jan. 31, 2020 |
---|---|---|---|---|
Debt Instrument [Line Items] | ||||
Committed line of credit borrowings | $ 880,000 | $ 2,000,000 | $ 1,035,000 | |
Debt issuance costs and discounts | (10,426) | (4,743) | (5,389) | |
Total long-term debt | 2,369,574 | 3,495,257 | 2,529,611 | |
Less: Current portion | 0 | (649,384) | (649,022) | |
Long-term debt and line of credit borrowings | 2,369,574 | 2,845,873 | 1,880,589 | |
Estimated fair value of long-term debt | $ 2,499,000 | 3,526,000 | 2,618,000 | |
Senior Notes | Senior Notes, 4.125%, due October 2020 | ||||
Debt Instrument [Line Items] | ||||
Interest rate | 4.125% | |||
Senior notes | $ 0 | 650,000 | 650,000 | |
Senior Notes | Senior Notes, 5.500%, due November 2022 | ||||
Debt Instrument [Line Items] | ||||
Interest rate | 5.50% | |||
Senior notes | $ 500,000 | 500,000 | 500,000 | |
Senior Notes | Senior Notes, 5.250%, due October 2025 | ||||
Debt Instrument [Line Items] | ||||
Interest rate | 5.25% | |||
Senior notes | $ 350,000 | 350,000 | 350,000 | |
Senior Notes | Senior Notes, 3.875%, due August 2030 | ||||
Debt Instrument [Line Items] | ||||
Interest rate | 3.875% | 3.875% | ||
Senior notes | $ 650,000 | $ 0 | $ 0 |
LONG-TERM DEBT (Narrative) (Details) - USD ($) |
1 Months Ended | 9 Months Ended | |||
---|---|---|---|---|---|
Aug. 07, 2020 |
Sep. 30, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
Apr. 30, 2020 |
|
Line of Credit Facility [Line Items] | |||||
Repayments of senior debt | $ 650,000,000 | $ 0 | |||
Repayments of lines of credit | $ 2,000,000,000.0 | ||||
Committed line of credit borrowings | 880,000,000 | $ 1,035,000,000 | $ 2,000,000,000 | ||
Line of credit facility, remaining borrowing capacity | 520,000,000 | ||||
Revolving credit facility | |||||
Line of Credit Facility [Line Items] | |||||
Aggregate principal amount | 2,000,000,000.0 | ||||
Available increase in borrowing capacity | $ 500,000,000.0 | ||||
Maximum quarterly debt-to-EBITDA ratio | 3.50 | ||||
Maximum annual debt-to-EBITDA ratio | 4.50 | ||||
Minimum interest coverage ratio | 2.50 | ||||
Committed line of credit borrowings | $ 880,000,000.0 | ||||
Swingline Loans | |||||
Line of Credit Facility [Line Items] | |||||
Maximum borrowing capacity | 200,000,000.0 | ||||
Standby Letters of Credit | |||||
Line of Credit Facility [Line Items] | |||||
Maximum borrowing capacity | $ 50,000,000.0 | ||||
Senior Notes | |||||
Line of Credit Facility [Line Items] | |||||
Repayments of senior debt | $ 650,000,000 | ||||
Senior Notes, 3.875%, due August 2030 | Senior Notes | |||||
Line of Credit Facility [Line Items] | |||||
Debt instrument, face amount | $ 650,000,000.0 | ||||
Interest rate | 3.875% | 3.875% |
INCOME TAXES (Narrative) (Details) - USD ($) $ in Thousands |
9 Months Ended | ||
---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
Apr. 30, 2020 |
|
Income Tax Disclosure [Abstract] | |||
Effective tax rate | 9.00% | 29.20% | |
Increase in effective tax rate from discrete item, percent | 4.90% | 4.30% | |
Discrete income tax expense (benefit) | $ 19,500 | $ (27,700) | |
Gross unrecognized tax benefits increase (decrease) | 65,600 | (36,400) | |
Change in tax benefits that are reasonably possible | 71,000 | ||
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward] | |||
Unrecognized tax benefits, beginning balance | 233,690 | 148,700 | $ 168,062 |
Additions based on tax positions related to prior years | 117,770 | ||
Reductions based on tax positions related to prior years | (31,958) | ||
Additions based on tax positions related to the current year | 11,795 | ||
Reductions related to settlements with tax authorities | (26,556) | ||
Expiration of statute of limitations | (5,423) | ||
Unrecognized tax benefits. ending balance | $ 233,690 | $ 148,700 | $ 168,062 |
OTHER INCOME AND OTHER EXPENSES (Schedule of Interest Income and Expense of Continuing Operations) (Details) - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||
---|---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2020 |
Jan. 31, 2021 |
Jan. 31, 2020 |
|
Other Income and Expenses [Abstract] | ||||
Interest income | $ 123 | $ 2,397 | $ 2,011 | $ 12,648 |
Foreign currency gains (losses), net | 489 | (139) | 544 | (25) |
Other, net | 1,755 | |||
Other, net | (379) | (2,204) | (1,118) | |
Other income (expense), net | $ 2,367 | $ 1,879 | $ 4,759 | $ 13,741 |
COMMITMENTS AND CONTINGENCIES (Details) - USD ($) |
3 Months Ended | 9 Months Ended | ||
---|---|---|---|---|
Jan. 31, 2021 |
Jan. 31, 2021 |
Apr. 30, 2020 |
Jan. 31, 2020 |
|
Loss Contingencies [Line Items] | ||||
POM maximum per tax return | $ 10,000 | |||
Standard guarantee accrual amount | $ 9,200,000 | 9,200,000 | $ 9,400,000 | $ 7,000,000.0 |
Contingent business acquisition obligations | 18,800,000 | 18,800,000 | 14,200,000 | 11,400,000 |
Lines of credit, total obligation | 29,300,000 | 29,300,000 | ||
Remaining franchise equity lines of credit-undrawn commitment | 13,700,000 | $ 13,700,000 | ||
Social security subsidy received | 15,900,000 | |||
Percentage of participation interest, at par | 90.00% | |||
Purchased of participation interest, at par | $ 303,200,000 | |||
Loss contingency accrual | 5,500,000 | 5,500,000 | $ 1,600,000 | 1,600,000 |
MetaBank | ||||
Loss Contingencies [Line Items] | ||||
Guarantor Obligations, Maximum Exposure, Undiscounted | 18,000,000.0 | 18,000,000.0 | ||
Loss contingency accrual | $ 1,300,000 | $ 1,300,000 | ||
Axos | ||||
Loss Contingencies [Line Items] | ||||
Loss contingency accrual | $ 1,900,000 |
LITIGATION AND OTHER RELATED CONTINGENCIES (Details) $ in Millions |
May 06, 2019 |
Jan. 31, 2021
USD ($)
|
Apr. 30, 2020
USD ($)
|
Jan. 31, 2020
USD ($)
|
Sep. 30, 2016
loan
|
Sep. 28, 2012
loan
|
May 31, 2012
loan
|
---|---|---|---|---|---|---|---|
Loss Contingencies [Line Items] | |||||||
Loss contingency accrual | $ | $ 5.5 | $ 1.6 | $ 1.6 | ||||
Original loans collateralized | 7,500 | ||||||
Number of loans sold to the trust | 96 | ||||||
Loans sold to trust, with claims of breach of contract and indemnity | 649 | ||||||
SCC | |||||||
Loss Contingencies [Line Items] | |||||||
Principal assets of SCC | $ | $ 271.0 | ||||||
Free File Litigation | |||||||
Loss Contingencies [Line Items] | |||||||
Eligibility period prior to filing complaint | 4 years |
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