CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Jul. 31, 2020	Jul. 31, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss)	$ 91,259	$ (150,247)
Adjustments to reconcile net income (loss) to net cash used in operating activities:
Depreciation and amortization	39,508	38,605
Provision	2,809	552
Deferred taxes	(1,368)	6,825
Stock-based compensation	7,597	6,674
Changes in assets and liabilities, net of acquisitions:
Receivables	26,052	60,519
Prepaid expenses, other current and noncurrent assets	(8,460)	(9,917)
Accounts payable, accrued expenses, salaries, wages and payroll taxes	(123,011)	(284,643)
Deferred revenue, other current and noncurrent liabilities	(7,136)	(45,769)
Income tax receivables, accrued income taxes and income tax reserves	(46,964)	(99,929)
Other, net	(786)	(6,499)
Net cash used in operating activities	(20,500)	(483,829)
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures	(8,311)	(15,181)
Payments made for business acquisitions, net of cash acquired	(13)	(394,411)
Franchise loans funded	(128)	(2,806)
Payments from franchisees	14,150	2,647
Other, net	(1,318)	50,944
Net cash provided by (used in) investing activities	4,380	(358,807)
CASH FLOWS FROM FINANCING ACTIVITIES:
Dividends paid	(50,044)	(52,512)
Repurchase of common stock, including shares surrendered	(2,913)	(36,456)
Proceeds from exercise of stock options	1,147	1,206
Other, net	(4,910)	(12,431)
Net cash used in financing activities	(56,720)	(100,193)
Effects of exchange rate changes on cash	6,405	556
Net decrease in cash and cash equivalents, including restricted balances	(66,435)	(942,273)
Cash, cash equivalents and restricted cash, beginning of period	2,873,020	1,707,727
Cash, cash equivalents and restricted cash, end of period	2,806,585	765,454
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received	79,138	36,138
Interest paid on borrowings	26,457	15,519
Accrued purchase of common stock	0	16,801
Accrued additions to property and equipment	1,716	127
New operating right of use assets and related lease liabilities	$ 52,171	$ 157,216