Revenue Recognition

12 Months Ended

Apr. 30, 2020

Revenue from Contract with Customer [Abstract]

NOTE 2: REVENUE RECOGNITION

The majority of our revenues are from our U.S. Tax Services business. The following table disaggregates our U.S. Tax Services revenues by major service line, with revenues from our international Tax Services businesses and from Wave included as separate lines:



					(in 000s)
Year ended April 30,	2020		2019		2018
Revenues:
U.S. assisted tax preparation	$	1,533,303	$	1,858,998	$	1,947,160
U.S. royalties	193,411		243,541		245,444
U.S. DIY tax preparation	208,901		261,413		243,159
International	180,065		220,562		227,266
Refund Transfers	154,687		169,985		171,959
Emerald Card®	92,737		98,256		102,640
Peace of Mind® Extended Service Plan	105,185		108,114		101,572
Tax Identity Shield®	31,797		35,661		28,823
Interest and fee income on Emerald Advance^TM	60,867		58,182		56,986
Wave	36,711		—		—
Other	42,056		40,169		34,922
Total revenues	$	2,639,720	$	3,094,881	$	3,159,931

Changes in the balances of deferred revenue and wages for POM are as follows:



										(in 000s)
POM	Deferred Revenue						Deferred Wages
Year ended April 30,	2020			2019			2020			2019
Balance, beginning of the year	$	212,511		$	218,274		$	27,306		$	32,683
Amounts deferred	95,032			120,163			10,708			13,336
Amounts recognized on previous deferrals	(123,858		)	(125,926		)	(16,396		)	(18,713		)
Balance, end of the year	$	183,685		$	212,511		$	21,618		$	27,306

As of April 30, 2020, deferred revenue related to POM was $183.7 million. We expect that $105.8 million will be recognized over the next twelve months, while the remaining balance will be recognized over the following sixty months. The related liabilities are included in deferred revenue and other liabilities in the consolidated balance sheets. The related assets are included in prepaid expenses and other current assets or other noncurrent assets.

As of April 30, 2020, and 2019, TIS deferred revenue was $30.8 million and $29.7 million, respectively. The related liabilities are included in deferred revenue and other current liabilities in the consolidated balance sheets. All deferred revenue related to TIS as of April 30, 2020 will be recognized within the next twelve months.

A significant portion of our accounts receivable balances arise from services and products that we provide to our customers, with the exception of those related to EAs, which arise from purchased participation interests with Axos. The majority of our services and products must be paid for at the time of service, and therefore no receivable is recorded unless an RT is purchased. Generally the prices of our services and products are fixed and determinable at the time of sale. For our RT product, we record a receivable for our fees which is then collected at the time the IRS issues the client’s refund. Our receivables from customers are generally collected on a periodic basis during and subsequent to the tax season. See note 4 for our accounts receivable balances.