CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Jan. 31, 2020	Jan. 31, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (467,929)	$ (455,400)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	125,409	126,013
Provision for bad debt	37,517	35,009
Deferred taxes	10,795	20,557
Stock-based compensation	22,699	18,009
Changes in assets and liabilities, net of acquisitions:
Receivables	(684,323)	(641,157)
Prepaid expenses, other current and noncurrent assets	(1,990)	(56,160)
Accounts payable, accrued expenses, salaries, wages and payroll taxes	(166,204)	(47,975)
Deferred revenue, other current and noncurrent liabilities	(55,064)	(66,804)
Income tax receivables, accrued income taxes and income tax reserves	(282,488)	(277,240)
Other, net	(6,213)	(2,308)
Net cash used in operating activities	(1,467,791)	(1,347,456)
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures	(66,510)	(79,982)
Payments made for business acquisitions, net of cash acquired	(450,282)	(42,428)
Franchise loans funded	(32,890)	(16,875)
Payments from franchisees	14,604	15,149
Other, net	45,376	4,877
Net cash used in investing activities	(489,702)	(119,259)
CASH FLOWS FROM FINANCING ACTIVITIES:
Repayments of line of credit borrowings	(285,000)	(230,000)
Proceeds from line of credit borrowings	1,320,000	615,000
Dividends paid	(154,827)	(154,866)
Repurchase of common stock, including shares surrendered	(256,199)	(102,152)
Proceeds from exercise of stock options	2,074	2,527
Other, net	(14,136)	(20,126)
Net cash provided by (used in) financing activities	611,912	110,383
Effects of exchange rate changes on cash	(359)	(2,217)
Net decrease in cash and cash equivalents, including restricted balances	(1,345,940)	(1,358,549)
Cash, cash equivalents and restricted cash, beginning of period	1,707,727	1,663,678
Cash, cash equivalents and restricted cash, end of period	361,787	305,129
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received	84,872	103,789
Interest paid on borrowings	65,972	55,581
Accrued additions to property and equipment	1,662	2,241
Accrued purchase of common stock	$ 0	$ 12,301