REVENUE RECOGNITION

9 Months Ended

Jan. 31, 2020

Revenue from Contract with Customer [Abstract]

NOTE 2: REVENUE RECOGNITION

The majority of our revenues are from our U.S. Tax Services business. The following table disaggregates our U.S. Tax Services revenues by major service line, with revenues from our international Tax Services businesses and from Wave included as separate lines:



							(in 000s)
	Three months ended January 31,				Nine months ended January 31,
	2020		2019		2020		2019
Revenues:
U.S. assisted tax preparation	$	283,956	$	256,813	$	358,174	$	329,569
U.S. royalties	44,965		42,265		59,644		57,898
U.S. DIY tax preparation	34,089		31,996		42,040		37,771
International	11,804		12,304		97,311		96,980
Refund Transfers	50,494		47,482		52,794		49,466
Emerald Card®	16,657		14,980		39,128		38,704
Peace of Mind® Extended Service Plan	16,954		16,596		75,451		77,491
Tax Identity Shield®	8,138		7,655		17,308		17,639
Interest and fee income on Emerald Advance^TM	32,741		30,924		33,780		31,768
Wave	11,213		—		25,740		—
Other	8,194		7,369		28,998		25,152
Total revenues	$	519,205	$	468,384	$	830,368	$	762,438

Wave revenues primarily consist of fees received to process payment transactions and are generally calculated as a percentage of the transaction amounts processed. Revenues are recognized upon authorization of the transaction.

Changes in the balances of deferred revenue and wages for our Peace of Mind® Extended Service Plan (POM) are as follows:



										(in 000s)
POM	Deferred Revenue						Deferred Wages
Nine months ended January 31,	2020			2019			2020			2019
Balance, beginning of the period	$	212,511		$	218,274		$	27,306		$	32,683
Amounts deferred	28,686			27,711			1,827			1,773
Amounts recognized on previous deferrals	(87,850		)	(90,439		)	(12,134		)	(13,569		)
Balance, end of the period	$	153,347		$	155,546		$	16,999		$	20,887

As of January 31, 2020, deferred revenue related to POM was $153.3 million. We expect that $104.4 million will be recognized over the next twelve months, while the remaining balance will be recognized over the following sixty months.

As of January 31, 2020 and 2019, Tax Identity Shield® (TIS) deferred revenue was $21.2 million and $21.3 million, respectively. Deferred revenue related to TIS was $29.7 million and $36.4 million at April 30, 2019 and 2018, respectively. All deferred revenue related to TIS will be recognized within the next fifteen months.