Consolidated Statements Of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2019	Oct. 31, 2018
CASH FLOWS FROM OPERATING ACTIVITIES:
Net loss	$ (338,246)	$ (328,946)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	81,262	81,925
Provision for bad debt	1,890	2,350
Deferred taxes	12,595	17,913
Stock-based compensation	16,094	11,839
Changes in assets and liabilities, net of acquisitions:
Receivables	71,859	74,672
Prepaid expenses, other current and noncurrent assets	13,889	(9,134)
Accounts payable, accrued expenses, salaries, wages and payroll taxes	(267,257)	(218,692)
Deferred revenue, other current and noncurrent liabilities	(74,996)	(81,014)
Income tax receivables, accrued income taxes and income tax reserves	(206,278)	(179,660)
Other, net	(4,128)	1,056
Net cash used in operating activities	(693,316)	(627,691)
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures	(42,854)	(66,422)
Payments made for business acquisitions, net of cash acquired	(416,925)	(24,549)
Franchise loans funded	(16,021)	(8,915)
Payments from franchisees	7,902	11,689
Other, net	50,839	4,993
Net cash used in investing activities	(417,059)	(83,204)
CASH FLOWS FROM FINANCING ACTIVITIES:
Proceeds from line of credit borrowings	135,000	0
Dividends paid	(104,063)	(103,484)
Repurchase of common stock, including shares surrendered	(190,369)	(102,096)
Proceeds from exercise of stock options	1,215	1,746
Other, net	(18,544)	(22,434)
Net cash used in financing activities	(176,761)	(226,268)
Effects of exchange rate changes on cash	1,053	(3,209)
Net decrease in cash and cash equivalents, including restricted balances	(1,286,083)	(940,372)
Cash, cash equivalents and restricted cash, beginning of period	1,707,727	1,663,678
Cash, cash equivalents and restricted cash, end of period	421,644	723,306
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received	54,109	50,197
Interest paid on borrowings	39,952	39,902
Accrued additions to property and equipment	$ 3,409	$ 4,765