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Receivables (Tables)
6 Months Ended
Oct. 31, 2019
Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]  
Schedule Of Short-Term Receivables
Receivables, net of their related allowance, consist of the following:
(in 000s)
 
As of
 
October 31, 2019
 
October 31, 2018
 
April 30, 2019
 
 
Short-term
 
Long-term
 
Short-term
 
Long-term
 
Short-term
 
Long-term
Loans to franchisees
 
$
23,554

 
$
43,322

 
$
26,964

 
$
38,489

 
$
22,427

 
$
35,325

Receivables for U.S. assisted and DIY tax preparation and related fees
 
18,531

 
3,716

 
6,033

 
5,503

 
34,284

 
3,716

H&R Block Instant RefundTM receivables
 
530

 
695

 

 
2,008

 
37,319

 
1,701

H&R Block Emerald AdvanceTM lines of credit
 
8,073

 
9,201

 
7,418

 
10,988

 
8,546

 
12,418

Software receivables from retailers
 
970

 

 
552

 

 
9,354

 

Royalties and other receivables from franchisees
 
8,094

 
147

 
9,103

 
710

 
11,888

 
97

Wave payment processing receivables
 
3,041

 

 

 

 

 

Other
 
11,917

 
2,165

 
11,216

 
2,831

 
15,147

 
2,382

Total
 
$
74,710

 
$
59,246

 
$
61,286

 
$
60,529

 
$
138,965

 
$
55,639

 
 
 
 
 
 
 
 
 
 
 
 
 

Schedule Of Receivables Based On Year Of Origination Balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, as of October 31, 2019, by year of origination, are as follows:
(in 000s)
 
Year of origination:
 
Balance

 
Non-Accrual

2019
 
$
23,812

 
$
23,812

2018 and prior
 
6,718

 
6,718

Revolving loans
 
14,279

 
12,437

 
 
44,809

 
$
42,967

Allowance
 
(27,535
)
 
 
Net balance
 
$
17,274

 
 
 
 
 
 
 

Current balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, by year of origination, as of October 31, 2019 are as follows:
 
 
 
 
(in 000s)

Year of Origination
 
Current Balance
 
Non-Accrual
 
 
 
 
 
2019
 
$
3,051

 
$
2,663

2018 and prior
 
441

 
441

 
 
3,492

 
$
3,104

Allowance
 
(2,267
)
 
 
Net balance
 
$
1,225

 
 
 
 
 
 
 

Schedule Of Activity In The Allowance For Doubtful Accounts Activity in the allowance for doubtful accounts for our EA and all other short-term and long-term receivables for the six months ended October 31, 2019 and 2018 is as follows:
(in 000s)
 
 
 
EAs

 
All Other

 
Total

Balances as of April 30, 2019
 
$
27,535

 
$
53,938

 
$
81,473

Provision
 

 
1,890

 
1,890

Charge-offs, recoveries and other
 

 
(1,217
)
 
(1,217
)
Balances as of October 31, 2019
 
$
27,535

 
$
54,611

 
$
82,146

 
 
 
 
 
 
 
Balances as of April 30, 2018
 
$
26,622

 
$
55,191

 
$
81,813

Provision
 

 
2,350

 
2,350

Charge-offs, recoveries and other
 

 
(4,196
)
 
(4,196
)
Balances as of October 31, 2018
 
$
26,622

 
$
53,345

 
$
79,967