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Receivables (Tables)
 9 Months Ended
Jan. 31, 2019
Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]  
Schedule Of Short-Term Receivables
Receivables, net of their related allowance, consist of the following:
(in 000s)
 
As of
 
January 31, 2019
 
January 31, 2018
 
April 30, 2018
 
 
Short-term
 
Long-term
 
Short-term
 
Long-term
 
Short-term
 
Long-term
Loans to franchisees
 
$
28,941

 
$
41,669

 
$
41,062

 
$
47,434

 
$
30,596

 
$
35,212

Receivables for U.S. assisted and DIY tax preparation and related fees
 
281,266

 
5,503

 
299,805

 
6,316

 
41,572

 
5,503

H&R Block Instant RefundTM receivables
 
5,822

 
247

 
6,848

 
—

 
27,192

 
2,057

H&R Block Emerald AdvanceTM lines of credit
 
362,400

 
7,667

 
353,972

 
9,081

 
15,642

 
5,754

Software receivables from retailers
 
8,396

 
—

 
7,744

 
—

 
6,769

 
—

Royalties and other receivables from franchisees
 
54,907

 
733

 
56,149

 
788

 
9,239

 
761

Other
 
16,485

 
2,698

 
26,038

 
3,608

 
15,764

 
3,147

 
 
$
758,217

 
$
58,517

 
$
791,618

 
$
67,227

 
$
146,774

 
$
52,434

 
 
 
 
 
 
 
 
 
 
 
 
 
Schedule Of Receivables Based On Year Of Origination
Balances and amounts on non-accrual status and classified as impaired, or more than 60 days past due, as of January 31, 2019, by year of origination, are as follows:
(in 000s)
 
Year of origination:
 
Balance

 
Non-Accrual

2019
 
$
365,620

 
$
—

2018 and prior
 
14,068

 
14,068

Revolving loans
 
18,896

 
12,221

 
 
398,584

 
$
26,289

Allowance
 
(28,517
)
 
 
Net balance
 
$
370,067

 
 
 
 
 
 
 
Schedule Of Activity In The Allowance For Doubtful Accounts
Activity in the allowance for doubtful accounts for our EA and all other short-term and long-term receivables for the nine months ended January 31, 2019 and 2018 is as follows:
(in 000s)
 
 
 
EAs

 
All Other

 
Total

Balances as of April 30, 2018
 
$
26,622

 
$
55,191

 
$
81,813

Provision
 
18,254

 
16,755

 
35,009

Charge-offs, recoveries and other (1)
 
(16,359
)
 
(55,459
)
 
(71,818
)
Balances as of January 31, 2019
 
$
28,517

 
$
16,487

 
$
45,004

 
 
 
 
 
 
 
Balances as of April 30, 2017
 
$
10,123

 
$
46,552

 
$
56,675

Provision
 
17,682

 
15,747

 
33,429

Charge-offs, recoveries and other (1)
 
—

 
(44,889
)
 
(44,889
)
Balances as of January 31, 2018
 
$
27,805

 
$
17,410

 
$
45,215

 
 
 
 
 
 
 

(1)    In fiscal year 2019 we charged-off older EA balances in December while in prior years, these charge-offs happened in April.