Receivables (Tables)

9 Months Ended

Jan. 31, 2017

Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]

Receivables consist of the following:



(in 000s)
As of	January 31, 2017					January 31, 2016					April 30, 2016
	Short-term			Long-term		Short-term			Long-term		Short-term			Long-term
Loans to franchisees	$	62,603		$	50,021	$	63,093		$	62,431	$	50,000		$	46,284
Receivables for tax preparation and related fees	258,981			5,528		278,735			6,103		52,327			5,528
Cash Back® receivables	6,279			—		5,427			—		37,663			—
H&R Block Emerald Advance® lines of credit	385,513			6,398		402,946			268		25,092			869
Royalties and other receivables from franchisees	64,929			—		60,182			—		9,997			—
Other	57,291			4,304		66,625			7,669		35,048			7,726
	835,596			66,251		877,008			76,471		210,127			60,407
Allowance for doubtful accounts	(47,731		)	—		(47,234		)	—		(57,011		)	—
	$	787,865		$	66,251	$	829,774		$	76,471	$	153,116		$	60,407

Schedule Of Receivables Based On Year Of Origination

These amounts as of January 31, 2017, by year of origination, are as follows:



(in 000s)
Credit Quality Indicator – Year of origination:
2017	$	354,235
2016 and prior	12,839
Revolving loans	24,837
	$	391,911

Schedule Of Activity In The Allowance For Doubtful Accounts

Activity in the allowance for doubtful accounts for our EA and all other short-term receivables for the nine months ended January 31, 2017 and 2016 is as follows:



(in 000s)
	EAs		All Other			Total
Balances as of May 1, 2016	$	9,007	$	48,004		$	57,011
Provision	22,479		7,155			29,634
Charge-offs	—		(38,914		)	(38,914		)
Balances as of January 31, 2017	$	31,486	$	16,245		$	47,731

Balances as of May 1, 2015	$	7,353	$	47,174		$	54,527
Provision	22,851		14,135			36,986
Charge-offs	—		(44,279		)	(44,279		)
Balances as of January 31, 2016	$	30,204	$	17,030		$	47,234