Consolidated Statements Of Operations And Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Jan. 31, 2017	Jan. 31, 2016	Jan. 31, 2017	Jan. 31, 2016
REVENUES:
Service revenues	$ 361,397	$ 389,502	$ 592,721	$ 621,356
Royalty, product and other revenues	90,485	85,041	115,678	119,320
Total revenues	451,882	474,543	708,399	740,676
Cost of revenues:
Compensation and benefits	165,015	181,915	275,098	300,398
Occupancy and equipment	104,094	96,201	297,586	281,107
Provision for bad debt	28,348	35,734	29,634	38,921
Depreciation and amortization	29,828	28,795	87,206	84,237
Other	61,492	49,868	136,041	127,759
Cost of revenues	388,777	392,513	825,565	832,422
Selling, general and administrative:
Marketing and advertising	84,101	93,708	103,663	115,204
Compensation and benefits	58,408	63,653	174,223	179,915
Depreciation and amortization	15,332	16,508	44,986	43,509
Other selling, general and administrative	30,056	28,003	77,500	97,283
Selling, general and administrative	187,897	201,872	400,372	435,911
Total operating expenses	576,674	594,385	1,225,937	1,268,333
Other income, net	304	(6,140)	(30)	(11,335)
Other income, net	(170)	3,055	4,978	13,993
Interest expense on borrowings	(25,940)	(23,573)	(70,026)	(46,329)
Loss from continuing operations before income tax benefit	(150,598)	(146,500)	(582,616)	(571,328)
Income tax benefit	(49,386)	(67,851)	(216,963)	(253,656)
Net loss from continuing operations	(101,212)	(78,649)	(365,653)	(317,672)
Net loss from discontinued operations, net of tax benefits of $1,919, $1,776, $5,120 and $5,085	(3,302)	(3,080)	(8,754)	(8,723)
NET LOSS	$ (104,514)	$ (81,729)	$ (374,407)	$ (326,395)
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations (in usd per share)	$ (0.49)	$ (0.34)	$ (1.71)	$ (1.23)
Discontinued operations (in usd per share)	(0.01)	(0.01)	(0.04)	(0.04)
Consolidated (in usd per share)	(0.50)	(0.35)	(1.75)	(1.27)
DIVIDENDS PAID PER SHARE (in usd per share)	$ 0.22000	$ 0.2000	$ 0.66	$ 0.60
COMPREHENSIVE LOSS:
NET LOSS	$ (104,514)	$ (81,729)	$ (374,407)	$ (326,395)
Unrealized gains (losses) on securities, net of taxes:
Unrealized holding losses arising during the period, net of tax benefits of $2, $8, $8 and $2,267	(3)	(13)	(14)	(3,523)
Reclassification adjustment for gains included in income, net of taxes of $ - , $ - , $ - and $3,213	0	0	0	(4,983)
Change in foreign currency translation adjustments	1,762	(4,628)	(4,116)	(14,083)
Other comprehensive income (loss)	1,759	(4,641)	(4,130)	(22,589)
Comprehensive loss	$ (102,755)	$ (86,370)	$ (378,537)	$ (348,984)