XML 20 R46.htm IDEA: XBRL DOCUMENT v2.4.0.8
Receivables (Schedule Of Activity In The Allowance For Doubtful Accounts) (Details) (USD $)
In Thousands, unless otherwise specified
9 Months Ended
Jan. 31, 2014
Jan. 31, 2013
Allowance for Doubtful Accounts [Roll Forward]    
Beginning balance $ 57,703 $ 44,589
Provision 37,279 40,482
Charge-offs (49,735) (40,242)
Ending balance 45,247 44,829
Emerald Advance lines of credit
   
Allowance for Doubtful Accounts [Roll Forward]    
Beginning balance 7,390 6,200
Provision 24,787 25,519
Charge-offs 0 0
Ending balance 32,177 31,719
Loans to franchisees
   
Allowance for Doubtful Accounts [Roll Forward]    
Beginning balance 0 0
Provision 42 42
Charge-offs (2) 0
Ending balance 40 42
Receivables for tax preparation and related fees
   
Allowance for Doubtful Accounts [Roll Forward]    
Beginning balance 2,769 2,279
Provision 248 385
Charge-offs (1,667) (1,292)
Ending balance 1,350 1,372
Royalties from franchisees
   
Allowance for Doubtful Accounts [Roll Forward]    
Beginning balance 7,304 0
Provision 6,785 4,255
Charge-offs (8,654) 0
Ending balance 5,435 4,255
All Other
   
Allowance for Doubtful Accounts [Roll Forward]    
Beginning balance 40,240 36,110
Provision 5,417 10,281
Charge-offs (39,412) (38,950)
Ending balance $ 6,245 $ 7,441