Consolidated Statements Of Operations And Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended		9 Months Ended
	Jan. 31, 2013	Jan. 31, 2012	Jan. 31, 2013	Jan. 31, 2012
Revenues:
Service revenues	$ 362,194	$ 524,240	$ 558,528	$ 717,243
Product and other revenues	71,485	99,564	89,171	116,117
Interest income	38,300	39,476	58,032	59,737
Total revenues	471,979	663,280	705,731	893,097
Cost of Revenue
Compensation and benefits	160,081	207,480	254,430	316,139
Occupancy and equipment	84,710	93,024	247,059	263,078
Depreciation/amortization of property and equipment	20,067	17,770	54,299	50,894
Provision for bad debt and loan losses	43,028	52,932	51,398	68,423
Interest	19,428	23,543	64,895	69,352
Other	50,304	60,491	110,972	127,551
Cost of revenues	377,618	455,240	783,053	895,437
Impairment of goodwill				4,257
Selling, general and administrative expenses	186,997	211,736	352,802	408,144
Total expenses	564,615	666,976	1,135,855	1,307,838
Operating loss	(92,636)	(3,696)	(430,124)	(414,741)
Other income (expense), net	(3,632)	2,670	2,299	9,185
Loss from continuing operations before taxes (benefit)	(96,268)	(1,026)	(427,825)	(405,556)
Income taxes (benefit)	(79,353)	2,541	(204,061)	(159,821)
Net loss from continuing operations	(16,915)	(3,567)	(223,764)	(245,735)
Net income (loss) from discontinued operations	(793)	218	(6,628)	(74,436)
Net loss	(17,708)	(3,349)	(230,392)	(320,171)
Basic and diluted loss per share:
Net loss from continuing operations	$ (0.06)	$ (0.01)	$ (0.82)	$ (0.82)
Net income (loss) from discontinued operations	$ (0.01)		$ (0.02)	$ (0.25)
Net loss	$ (0.07)	$ (0.01)	$ (0.84)	$ (1.07)
Basic and diluted shares	271,542	292,963	273,281	299,450
Dividends paid per share	$ 0.20	$ 0.20	$ 0.60	$ 0.50
Comprehensive income (loss):
Net loss	(17,708)	(3,349)	(230,392)	(320,171)
Unrealized gains (losses) on securities, net of taxes:
Unrealized holding gains (losses) arising during the period, net of taxes (benefit) of $(405), $(199), $(122) and $1,113	(605)	(291)	(248)	1,682
Reclassification adjustment for gains included in income, net of taxes of $-, $-, $71 and $58			(104)	(93)
Change in foreign currency translation adjustments	975	3,341	(2,738)	(5,413)
Other comprehensive income (loss)	370	3,050	(3,090)	(3,824)
Comprehensive loss	$ (17,338)	$ (299)	$ (233,482)	$ (323,995)