Consolidated Statements Of Operations And Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended		6 Months Ended
	Oct. 31, 2012	Oct. 31, 2011	Oct. 31, 2012	Oct. 31, 2011
Revenues:
Service revenues	$ 116,438	$ 109,983	$ 196,334	$ 193,003
Product and other revenues	10,966	9,290	17,686	16,553
Interest income	9,859	9,921	19,732	20,261
Total revenues	137,263	129,194	233,752	229,817
Cost of Revenue
Compensation and benefits	54,764	61,438	94,349	108,659
Occupancy and equipment	82,398	86,551	162,349	170,054
Depreciation/amortization of property and equipment	17,927	16,652	34,232	33,124
Provision for bad debt and loan losses	3,725	8,200	8,370	15,491
Interest	23,390	22,873	45,467	45,809
Other	29,807	31,899	60,668	67,060
Cost of revenues	212,011	227,613	405,435	440,197
Impairment of goodwill		4,257		4,257
Selling, general and administrative expenses	90,327	103,755	165,805	196,408
Total expenses	302,338	335,625	571,240	640,862
Operating loss	(165,075)	(206,431)	(337,488)	(411,045)
Other income, net	2,787	2,502	5,931	6,515
Loss from continuing operations before tax benefit	(162,288)	(203,929)	(331,557)	(404,530)
Income tax benefit	(61,089)	(80,916)	(124,708)	(162,362)
Net loss from continuing operations	(101,199)	(123,013)	(206,849)	(242,168)
Net loss from discontinued operations	(4,044)	(18,711)	(5,835)	(74,654)
Net loss	(105,243)	(141,724)	(212,684)	(316,822)
Basic and diluted loss per share:
Net loss from continuing operations	$ (0.37)	$ (0.41)	$ (0.76)	$ (0.80)
Net loss from discontinued operations	$ (0.02)	$ (0.06)	$ (0.02)	$ (0.25)
Net loss	$ (0.39)	$ (0.47)	$ (0.78)	$ (1.05)
Basic and diluted shares	271,145	299,895	274,150	302,693
Dividends paid per share	$ 0.20	$ 0.15	$ 0.40	$ 0.30
Comprehensive income (loss):
Net loss	(105,243)	(141,724)	(212,684)	(316,822)
Unrealized gains on securities, net of taxes:
Unrealized holding gains arising during the period, net of taxes of $131, $608, $283 and $1,312	187	905	357	1,974
Reclassification adjustment for gains included in income, net of taxes of $71, $-, $71 and $58	(104)		(104)	(94)
Change in foreign currency translation adjustments	1,252	(9,238)	(3,713)	(8,754)
Other comprehensive income (loss)	1,335	(8,333)	(3,460)	(6,874)
Comprehensive loss	$ (103,908)	$ (150,057)	$ (216,144)	$ (323,696)