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Consolidated Statements Of Operations And Comprehensive Income (Loss) (USD $)
In Thousands, except Per Share data, unless otherwise specified
3 Months Ended
Jul. 31, 2012
Jul. 31, 2011
Revenues:    
Service revenues $ 79,896 $ 83,020
Interest income 9,873 10,340
Product and other revenues 6,720 7,263
Total revenues 96,489 100,623
Cost of Revenue    
Compensation and benefits 39,585 47,221
Occupancy and equipment 79,951 83,503
Depreciation and amortization of property and equipment 16,305 16,472
Provision for bad debt and loan losses 4,645 7,291
Interest 22,077 22,936
Other 30,861 35,161
Cost of revenues 193,424 212,584
Selling, general and administrative expenses 75,478 92,653
Total expenses 268,902 305,237
Operating loss (172,413) (204,614)
Other income, net 3,144 4,013
Loss from continuing operations before tax benefit (169,269) (200,601)
Income tax benefit (63,619) (81,446)
Net loss from continuing operations (105,650) (119,155)
Net loss from discontinued operations (1,791) (55,943)
Net loss (107,441) (175,098)
Basic and diluted loss per share:    
Net loss from continuing operations $ (0.38) $ (0.39)
Net loss from discontinued operations $ (0.01) $ (0.18)
Net loss $ (0.39) $ (0.57)
Basic and diluted shares 277,155 305,491
Dividends paid per share $ 0.20 $ 0.15
Comprehensive income (loss):    
Net loss (107,441) (175,098)
Unrealized gains on securities, net of taxes:    
Unrealized holding gains arising during the period, net of taxes of $152 and $704 170 1,069
Reclassification adjustment for gains (losses) included in income, net of taxes of $- and $58   (94)
Change in foreign currency translation adjustments (4,965) 484
Other comprehensive income (loss) (4,795) 1,459
Comprehensive loss $ (112,236) $ (173,639)