Condensed Consolidated Statements Of Operations And Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended		9 Months Ended
	Jan. 31, 2012	Jan. 31, 2011	Jan. 31, 2012	Jan. 31, 2011
Revenues:
Service revenues	$ 524,240	$ 513,914	$ 717,243	$ 695,269
Product and other revenues	99,564	110,370	116,117	127,786
Interest income	39,476	56,012	59,737	76,666
Total revenues	663,280	680,296	893,097	899,721
Expenses:
Compensation and benefits	207,480	206,970	316,139	327,734
Occupancy and equipment	93,024	90,653	263,078	261,841
Depreciation/amortization of property and equipment	17,770	18,044	50,894	54,925
Provision for bad debt and loan losses	52,932	100,028	68,423	118,754
Interest	23,543	24,662	69,352	70,549
Other	60,491	54,527	127,551	118,731
Cost of revenues	455,240	494,884	895,437	952,534
Impairment of goodwill		22,700	4,257	22,700
Selling, general and administrative expenses	211,736	190,639	408,144	350,201
Total expenses	666,976	708,223	1,307,838	1,325,435
Operating loss	(3,696)	(27,927)	(414,741)	(425,714)
Other income, net	2,670	1,959	9,185	9,079
Loss from continuing operations before taxes (benefit)	(1,026)	(25,968)	(405,556)	(416,635)
Income taxes (benefit)	2,541	(14,934)	(159,821)	(166,349)
Net loss from continuing operations	(3,567)	(11,034)	(245,735)	(250,286)
Net income (loss) from discontinued operations	218	(1,687)	(74,436)	(2,165)
Net loss	(3,349)	(12,721)	(320,171)	(252,451)
Basic and diluted loss per share:
Net loss from continuing operations	$ (0.01)	$ (0.04)	$ (0.82)	$ (0.80)
Net income (loss) from discontinued operations			$ (0.25)	$ (0.01)
Net loss	$ (0.01)	$ (0.04)	$ (1.07)	$ (0.81)
Basic and diluted shares	292,963	305,144	299,450	310,546
Dividends paid per share	$ 0.20	$ 0.15	$ 0.50	$ 0.45
Comprehensive income (loss):
Net loss	(3,349)	(12,721)	(320,171)	(252,451)
Unrealized gains (losses) securities, net of taxes:
Unrealized holding gains (losses) arising during the period, net of taxes of $(199), $(122), $1,113 and $(75)	(291)	(198)	1,682	(118)
Reclassification adjustment for gains included in income net of taxes of $- , $(602), $58 and $(176)		844	(93)	125
Change in foreign currency translation adjustments	3,341	4,101	(5,413)	5,477
Comprehensive loss	$ (299)	$ (7,974)	$ (323,995)	$ (246,967)