Receivables (Tables)

12 Months Ended

Apr. 30, 2011

Receivables

Schedule of Short-Term Receivables

(in 000s)
As of April 30,	2011			2010
Business Services receivables	$	281,847		$	326,681
Loans to franchisees		62,181			55,047
Receivables for tax preparation and related fees		38,930			45,248
Emerald Advance lines of credit		31,645			57,914
Royalties from franchisees		11,645			3,845
Tax client receivables related to RALs		2,412			21,646
Other		131,096			120,080
		559,756			630,461
Allowance for doubtful accounts		(67,466	)		(112,475	)
	$	492,290		$	517,986

Schedule of Loans Receivable

(in 000s)
	Emerald Advance		Tax Client		Loans
	Lines of Credit		Receivables - RALs		to Franchisees
Short-term	$	31,645	$	2,412	$	62,181
Long-term		21,619		5,855		110,420
	$	53,264	$	8,267	$	172,601

Schedule of Receivables Based on Year of Origination

(in 000s)
	Emerald Advance		Tax Client
	Lines of Credit		Receivables - RALs
Credit Quality Indicator – Year of origination:
2011	$	28,800	$	–
2010		5,236		446
2009		4,443		2,270
2008 and prior		2,722		5,551
Revolving loans		12,063		–
	$	53,264	$	8,267

Schedule of Allowance for Doubtful Accounts

Our allowance for doubtful accounts consists of the following:

(in 000s)
As of April 30,	2011		2010
Allowance related to:
Emerald Advance lines of credit	$	4,400	$	35,239
Tax client receivables related to RALs		–		12,191
Loans to franchisees		–		4
All other receivables		63,066		65,041
	$	67,466	$	112,475

Schedule of Activity in the Allowance for Doubtful Accounts

(in 000s)
	Emerald Advance			Tax Client			Loans			All
	Lines of Credit			Receivables - RALs			to Franchisees			Other			Total
Balance as of May 1, 2008	$	31,393		$	17,398		$	4		$	71,360		$	120,155
Provision		42,875			14,144			–			59,155			116,174
Recoveries		–			–			–			315			315
Charge-offs		(31,393	)		(17,406	)		–			(59,304	)		(108,103	)
Balance as of April 30, 2009	$	42,875		$	14,136		$	4		$	71,526		$	128,541
Provision		33,919			12,193			–			65,642			111,754
Recoveries		–			–			–			534			534
Charge-offs		(41,555	)		(14,138	)		–			(72,661	)		(128,354	)
Balance as of April 30, 2010	$	35,239		$	12,191		$	4		$	65,041		$	112,475
Provision		91,546			2			–			52,716			144,264
Recoveries		–			–			–			312			312
Charge-offs		(122,385	)		(12,193	)		(4	)		(55,003	)		(189,585	)
Balance as of April 30, 2011	$	4,400		$	–		$	–		$	63,066		$	67,466