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Goodwill and Intangible Assets
12 Months Ended
Apr. 30, 2011
Goodwill and Intangible Assets  
Goodwill and Intangible Assets  
NOTE 9: GOODWILL AND INTANGIBLE ASSETS
Changes in the carrying amount of goodwill by segment for the years ended April 30, 2011 and 2010 are as follows:
 
                                 
(in 000s)        
 
    Tax Services     Business Services     Total        
 
 
Balance at May 1, 2009:
                               
Goodwill
  $ 449,779     $ 402,639     $ 852,418          
Accumulated impairment losses
    (2,188 )     –         (2,188 )        
   
      447,591       402,639       850,230          
   
Changes:
                               
Acquisitions
    5,136       1,112       6,248          
Disposals and foreign currency changes
    (1,031 )     –         (1,031 )        
Impairments
    –         (15,000 )     (15,000 )        
   
Balance at April 30, 2010:
                               
Goodwill
    453,884       403,751       857,635          
Accumulated impairment losses
    (2,188 )     (15,000 )     (17,188 )        
   
      451,696       388,751       840,447          
   
Changes:
                               
Acquisitions
    15,441       28,552       43,993          
Disposals and foreign currency changes
    (10,286 )     (5,209 )     (15,495 )        
Impairments
    (22,700 )     –         (22,700 )        
   
Balance at April 30, 2011:
                               
Goodwill
    459,039       427,094       886,133          
Accumulated impairment losses
    (24,888 )     (15,000 )     (39,888 )        
   
    $  434,151     $  412,094     $  846,245          
   

Goodwill and other indefinite-life intangible assets were tested for impairment in the fourth quarter of fiscal year 2011. Except as discussed below, no impairment was identified.
The RedGear reporting unit within our Tax Services segment experienced lower than expected revenues, and as a result, we evaluated this reporting unit's goodwill for impairment at January 31, 2011. The measurement of impairment of goodwill consists of two steps. In the first step, we compared the fair value of this reporting unit, determined using discounted cash flows, to its carrying value. As the results of the first test indicated that the fair value was less than its carrying value, we then performed the second step, which was to determine the implied fair value of its goodwill and to compare that to its carrying value. The second step included hypothetically valuing all of the tangible and intangible assets of this reporting unit. As a result, we recorded an impairment of the reporting unit's goodwill of $22.7 million, leaving a remaining goodwill balance of approximately $14 million. The impairment is included in selling, general and administrative expenses on the consolidated statements of income.
We recorded a $15.0 million impairment in our Business Services segment in fiscal year 2010, related to RSM EquiCo, due to declining revenues and profitability.
We recorded a $2.2 million goodwill impairment in our Tax Services segment in fiscal year 2009, which was a result of the closure of a previously acquired business.
The components of intangible assets are as follows:
 
                                                         
(in 000s)        
 
As of April 30,   2011     2010        
 
    Gross
                Gross
                   
    Carrying
    Accumulated
          Carrying
    Accumulated
             
    Amount     Amortization     Net     Amount     Amortization     Net        
 
 
Tax Services:
                                                       
Customer relationships
  $ 87,624     $ (41,076 )   $ 46,548     $ 67,705     $ (33,096 )   $ 34,609          
Noncompete agreements
    23,456       (22,059 )     1,397       23,062       (21,278 )     1,784          
Reacquired franchise rights
    214,330       (9,961 )     204,369       223,773       (6,096 )     217,677          
Franchise agreements
    19,201       (3,093 )     16,108       19,201       (1,813 )     17,388          
Purchased technology
    14,700       (8,505 )     6,195       14,500       (6,266 )     8,234          
Trade name
    1,325       (600 )     725       1,325       (400 )     925          
Business Services:
                                                       
Customer relationships
    152,079       (128,738 )     23,341       145,149       (120,037 )     25,112          
Noncompete agreements
    35,818       (24,662 )     11,156       33,052       (22,118 )     10,934          
Attest firm affiliation
    7,629       (318 )     7,311       –         –         –            
Trade name – amortizing
    2,600       (2,600 )     –         2,600       (2,600 )     –            
Trade name – non-amortizing
    55,637       (4,868 )     50,769       55,637       (4,868 )     50,769          
   
Total intangible assets
  $  614,399     $  (246,480 )   $  367,919     $  586,004     $  (218,572 )   $  367,432          
   

Amortization of intangible assets of continuing operations for the years ended April 30, 2011, 2010 and 2009 was $29.5 million, $30.0 million and $24.9 million, respectively. Estimated amortization of intangible assets for fiscal years 2012, 2013, 2014, 2015 and 2016 is $27.3 million, $22.8 million, $19.3 million, $14.5 million and $13.1 million, respectively.
In connection with the acquisition of Caturano, as discussed in note 2, we recorded a liability related to unfavorable operating lease terms in the amount of $5.9 million, which will be amortized over the remaining contractual life of the operating lease. The net balance was $5.5 million at April 30, 2011.