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Segment Reporting (Tables)
9 Months Ended
Sep. 30, 2016
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment

See note 14 of the notes to consolidated financial statements included in the 2015 Annual Report for a description of the Company's operating segments. The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements.

Prior to January 1, 2016, the Company allocated certain corporate overhead expenses that are incurred within the Corporate and Other Activities segment to the other operating segments. These expenses included certain corporate activities related to executive management, internal audit, enterprise risk management, and other costs incurred by the Company due to corporate-wide initiatives. Effective January 1, 2016, internal reporting to executive management (the "chief operating decision maker") changed to eliminate the allocation of these expenses to the other segments. Management believes the change in its allocation methodology results in a better reflection of the operating results of each of the reportable segments as if they each operated as a standalone business entity, which also reflects how management evaluates the performance of the segments. Prior period segment operating results have been restated to conform to the current period presentation.
 
Three months ended September 30, 2016
 
Student Loan and Guaranty Servicing
 
Tuition Payment Processing and Campus Commerce
 
Communications
 
Asset
Generation and
Management
 
Corporate and Other Activities
 
Eliminations
 
Total
Total interest income
$
37

 
2

 

 
194,701

 
2,370

 
(930
)
 
196,181

Interest expense

 

 
318

 
95,383

 
1,615

 
(930
)
 
96,386

Net interest income
37

 
2

 
(318
)
 
99,318

 
755

 

 
99,795

Less provision for loan losses

 

 

 
6,000

 

 

 
6,000

Net interest income (loss) after provision for loan losses
37


2

 
(318
)
 
93,318

 
755

 

 
93,795

Other income:
 

 
 

 
 
 
 

 
 

 
 

 
 

Loan and guaranty servicing revenue
54,350

 

 

 

 

 

 
54,350

Intersegment servicing revenue
11,021

 

 

 

 

 
(11,021
)
 

Tuition payment processing, school information, and campus commerce revenue

 
33,071

 

 

 

 

 
33,071

Communications revenue

 

 
4,343

 

 

 

 
4,343

Other income

 

 

 
4,265

 
10,886

 

 
15,150

Gain on sale of loans and debt repurchases, net

 

 

 
2,160

 

 

 
2,160

Derivative market value and foreign currency adjustments, net

 

 

 
42,546

 
(284
)
 

 
42,262

Derivative settlements, net

 

 

 
(6,028
)
 
(233
)
 

 
(6,261
)
Total other income
65,371

 
33,071

 
4,343

 
42,943

 
10,369

 
(11,021
)
 
145,075

Operating expenses:
 

 
 

 
 
 
 
 
 

 
 
 
 

Salaries and benefits
32,505

 
15,979

 
2,325

 
486

 
12,448

 

 
63,743

Depreciation and amortization
557

 
2,929

 
1,630

 

 
3,878

 

 
8,994

Loan servicing fees

 

 

 
5,880

 

 

 
5,880

Cost to provide communications services

 

 
1,784

 

 

 

 
1,784

Other expenses
8,784

 
4,149

 
1,545

 
1,769

 
10,143

 

 
26,391

Intersegment expenses, net
5,825

 
1,616

 
279

 
11,146

 
(7,845
)
 
(11,021
)
 

Total operating expenses
47,671

 
24,673

 
7,563

 
19,281

 
18,624

 
(11,021
)
 
106,792

Income (loss) before income taxes
17,737

 
8,400

 
(3,538
)
 
116,980

 
(7,500
)
 

 
132,078

Income tax (expense) benefit
(6,740
)
 
(3,192
)
 
1,344

 
(44,571
)
 
5,443

 

 
(47,715
)
Net income (loss)
10,997

 
5,208

 
(2,194
)
 
72,409

 
(2,057
)
 

 
84,363

  Net income attributable to noncontrolling interests

 

 

 

 
69

 

 
69

Net income (loss) attributable to Nelnet, Inc.
$
10,997

 
5,208

 
(2,194
)
 
72,409

 
(2,126
)
 

 
84,294

 
Three months ended September 30, 2015 (a)
 
Student Loan and Guaranty Servicing
 
Tuition Payment Processing and Campus Commerce
 
Asset
Generation and
Management
 
Corporate and Other
Activities
 
Eliminations
 
Total
Total interest income
$
14

 

 
188,197

 
1,385

 
(439
)
 
189,157

Interest expense

 

 
76,040

 
1,563

 
(439
)
 
77,164

Net interest income
14

 

 
112,157

 
(178
)
 

 
111,993

Less provision for loan losses

 

 
3,000

 

 

 
3,000

Net interest income (loss) after provision for loan losses
14

 

 
109,157

 
(178
)
 

 
108,993

Other income:
 

 
 

 
 

 
 

 
 

 
 

Loan and guaranty servicing revenue
61,900

 

 

 

 
(380
)
 
61,520

Intersegment servicing revenue
12,027

 

 

 

 
(12,027
)
 

Tuition payment processing, school information, and campus commerce revenue

 
30,439

 

 

 

 
30,439

Enrollment services revenue

 

 

 
13,741

 

 
13,741

Other income

 

 
3,312

 
8,970

 

 
12,282

Gain (loss) on sale of loans and debt repurchases, net

 

 
608

 
(11
)
 

 
597

Derivative market value and foreign currency adjustments, net

 

 
(24,357
)
 
(423
)
 

 
(24,780
)
Derivative settlements, net

 

 
(5,623
)
 
(255
)
 

 
(5,878
)
Total other income
73,927

 
30,439

 
(26,060
)
 
22,022

 
(12,407
)
 
87,921

Operating expenses:
 

 
 

 
 

 
 

 
.

 
 

Salaries and benefits
34,525

 
13,983

 
558

 
14,149

 

 
63,215

Depreciation and amortization
484

 
2,202

 

 
4,291

 

 
6,977

Loan servicing fees

 

 
7,793

 

 

 
7,793

Cost to provide enrollment services

 

 

 
11,349

 

 
11,349

Other expenses
14,602

 
3,579

 
1,421

 
12,002

 

 
31,604

Intersegment expenses, net
7,513

 
2,246

 
12,544

 
(9,895
)
 
(12,407
)
 

Total operating expenses
57,124

 
22,010

 
22,316

 
31,896

 
(12,407
)
 
120,938

Income (loss) before income taxes
16,817

 
8,429

 
60,781

 
(10,052
)
 

 
75,976

Income tax (expense) benefit
(6,390
)
 
(3,204
)
 
(23,096
)
 
5,691

 

 
(26,999
)
Net income (loss)
10,427

 
5,225

 
37,685

 
(4,361
)
 

 
48,977

  Net income attributable to noncontrolling interests
(5
)
 

 

 
27

 

 
22

Net income (loss) attributable to Nelnet, Inc.
$
10,432

 
5,225

 
37,685

 
(4,388
)
 

 
48,955


(a)
Does not include the Communications segment, which was initiated as a result of the acquisition of Allo on December 31, 2015.

 
Nine months ended September 30, 2016
 
Student Loan and Guaranty Servicing
 
Tuition Payment Processing and Campus Commerce
 
Communications
 
Asset
Generation and
Management
 
Corporate and Other
Activities
 
Eliminations
 
Total
Total interest income
$
80

 
7

 
1

 
570,390

 
6,527

 
(2,556
)
 
574,449

Interest expense

 

 
671

 
278,029

 
4,702

 
(2,556
)
 
280,847

Net interest income
80

 
7

 
(670
)
 
292,361

 
1,825

 

 
293,602

Less provision for loan losses

 

 

 
10,500

 

 

 
10,500

Net interest income (loss) after provision for loan losses
80

 
7

 
(670
)
 
281,861

 
1,825

 

 
283,102

Other income:
 

 
 

 
 
 
 

 
 

 
 

 
 

Loan and guaranty servicing revenue
161,082

 

 

 

 

 

 
161,082

Intersegment servicing revenue
34,436

 

 

 

 

 
(34,436
)
 

Tuition payment processing, school information, and campus commerce revenue

 
102,211

 

 

 

 

 
102,211

Communications revenue

 

 
13,167

 

 

 

 
13,167

Enrollment services revenue

 

 

 

 
4,326

 

 
4,326

Other income

 

 

 
12,362

 
26,349

 

 
38,711

Gain on sale of loans and debt repurchases, net

 

 

 
2,260

 

 

 
2,260

Derivative market value and foreign currency adjustments, net

 

 

 
(8,763
)
 
(6,336
)
 

 
(15,099
)
Derivative settlements, net

 

 

 
(17,596
)
 
(696
)
 

 
(18,292
)
Total other income
195,518

 
102,211

 
13,167

 
(11,737
)
 
23,643

 
(34,436
)
 
288,366

Operating expenses:
 

 
 

 
 
 
 

 
 

 
 

 
 

Salaries and benefits
96,851

 
45,859

 
4,792

 
1,504

 
38,902

 

 
187,907

Depreciation and amortization
1,440

 
7,711

 
4,137

 

 
11,528

 

 
24,817

Loan servicing fees

 

 

 
20,024

 

 

 
20,024

Cost to provide communications services

 

 
5,169

 

 

 

 
5,169

Cost to provide enrollment services

 

 

 

 
3,623

 

 
3,623

Other expenses
31,635

 
13,122

 
3,110

 
4,766

 
31,540

 

 
84,174

Intersegment expenses, net
18,168

 
4,690

 
610

 
34,791

 
(23,823
)
 
(34,436
)
 

Total operating expenses
148,094

 
71,382

 
17,818

 
61,085

 
61,770

 
(34,436
)
 
325,714

Income (loss) before income taxes
47,504

 
30,836

 
(5,321
)
 
209,039

 
(36,302
)
 

 
245,754

Income tax (expense) benefit
(18,052
)
 
(11,718
)
 
2,022

 
(79,434
)
 
19,998

 

 
(87,184
)
Net income (loss)
29,452

 
19,118

 
(3,299
)
 
129,605

 
(16,304
)
 

 
158,570

  Net income attributable to noncontrolling interests

 

 

 

 
165

 

 
165

Net income (loss) attributable to Nelnet, Inc.
$
29,452

 
19,118

 
(3,299
)
 
129,605

 
(16,469
)
 

 
158,405

 
Nine months ended September 30, 2015 (a)
 
Student Loan and Guaranty Servicing
 
Tuition Payment Processing and Campus Commerce
 
Asset
Generation and
Management
 
Corporate and Other
Activities
 
Eliminations
 
Total
Total interest income
$
34

 
3

 
536,899

 
5,352

 
(1,260
)
 
541,028

Interest expense

 

 
218,021

 
4,583

 
(1,260
)
 
221,344

Net interest income
34

 
3

 
318,878

 
769

 

 
319,684

Less provision for loan losses

 

 
7,150

 

 

 
7,150

Net interest income after provision for loan losses
34

 
3

 
311,728

 
769

 

 
312,534

Other income:
 

 
 

 
 

 
 

 
 

 
 

Loan and guaranty servicing revenue
183,544

 

 

 

 
(380
)
 
183,164

Intersegment servicing revenue
37,121

 

 

 

 
(37,121
)
 

Tuition payment processing, school information, and campus commerce revenue

 
92,805

 

 

 

 
92,805

Enrollment services revenue

 

 

 
39,794

 

 
39,794

Other income

 

 
11,838

 
23,837

 

 
35,675

 Gain on sale of loans and debt repurchases, net

 

 
2,000

 
2,987

 

 
4,987

Derivative market value and foreign currency adjustments, net

 

 
(11,363
)
 
664

 

 
(10,699
)
Derivative settlements, net

 

 
(15,775
)
 
(760
)
 

 
(16,535
)
Total other income
220,665

 
92,805

 
(13,300
)
 
66,522

 
(37,501
)
 
329,191

Operating expenses:
 

 
 

 
 

 
 

 
 

 
 

Salaries and benefits
99,813

 
40,887

 
1,623

 
40,729

 

 
183,052

Depreciation and amortization
1,457

 
6,592

 

 
11,091

 

 
19,140

Loan servicing fees

 

 
22,829

 

 

 
22,829

Cost to provide enrollment services

 

 

 
32,543

 

 
32,543

Other expenses
44,578

 
11,493

 
3,828

 
34,531

 

 
94,430

Intersegment expenses, net
22,200

 
6,444

 
37,913

 
(29,056
)
 
(37,501
)
 

Total operating expenses
168,048

 
65,416

 
66,193

 
89,838

 
(37,501
)
 
351,994

Income (loss) before income taxes
52,651

 
27,392

 
232,235

 
(22,547
)
 

 
289,731

Income tax (expense) benefit
(20,007
)
 
(10,410
)
 
(88,248
)
 
13,680

 

 
(104,985
)
Net income (loss)
32,644

 
16,982

 
143,987

 
(8,867
)
 

 
184,746

  Net income attributable to noncontrolling interests
(5
)
 

 

 
122

 

 
117

Net income (loss) attributable to Nelnet, Inc.
$
32,649

 
16,982

 
143,987

 
(8,989
)
 

 
184,629


(a)
Does not include the Communications segment, which was initiated as a result of the acquisition of Allo on December 31, 2015.