10-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-K

☑   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2020

or

☐   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission file number: 001-32136

Arbor Realty Trust, Inc.

(Exact name of registrant as specified in its charter)

Maryland (State or other jurisdiction of incorporation)	20-0057959 (I.R.S. Employer Identification No.)
333 Earle Ovington Boulevard, Suite 900, Uniondale, NY (Address of principal executive offices)	​ 11553 (Zip Code)
(Registrant’s telephone number, including area code): (516) 506-4200

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading symbols	Name of each exchange on which registered
Common Stock, par value $0.01 per share	ABR	New York Stock Exchange
Preferred Stock, 8.25% Series A Cumulative Redeemable, par value $0.01 per share	ABR-PA	New York Stock Exchange
Preferred Stock, 7.75% Series B Cumulative Redeemable, par value $0.01 per share	ABR-PB	New York Stock Exchange
Preferred Stock, 8.50% Series C Cumulative Redeemable, par value $0.01 per share	ABR-PC	New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes  ☑ No ◻

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ◻ No ☑

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ◻

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ◻

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☑	Accelerated filer ◻	Non-accelerated filer ◻	Smaller reporting company ☐
			Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ◻

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☑

The aggregate market value of the registrant’s common stock, all of which is voting, held by non-affiliates of the registrant as of June 30, 2020 (computed based on the closing price on such date as reported on the NYSE) was $970.4 million. As of February 12, 2021, the registrant had 123,921,573 shares of common stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the definitive proxy statement for the registrant’s 2021 Annual Meeting of Stockholders (the “2021 Proxy Statement”), to be filed on or before April 30, 2021 are incorporated by reference into Part III of this report.

INDEX

		PAGE
	PART I	4
Item 1.	Business	4
Item 1A.	Risk Factors	14
Item 1B.	Unresolved Staff Comments	35
Item 2.	Properties	35
Item 3.	Legal Proceedings	35
	PART II	35
Item 5.	Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities	35
Item 6.	Selected Financial Data	37
Item 7.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	37
Item 7A.	Quantitative and Qualitative Disclosures About Market Risk	49
Item 8.	Financial Statements and Supplementary Data	51
Item 9.	Changes in and Disagreements with Accountants on Accounting and Financial Disclosure	118
Item 9A.	Controls and Procedures	118
Item 9B.	Other Information	120
	PART III	120
Item 10.	Directors, Executive Officers and Corporate Governance	120
Item 11.	Executive Compensation	120
Item 12.	Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters	120
Item 13.	Certain Relationships and Related Transactions, and Director Independence	120
Item 14.	Principal Accounting Fees and Services	120
	PART IV	121
Item 15.	Exhibits and Financial Statement Schedules	121
	Signatures	124

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Forward-Looking Statements

This report contains certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements relate to, among other things, the operating performance of our investments and financing needs. We use words such as “anticipate,” “expect,” “believe,” “intend,” “should,” “could,” “will,” “may” and similar expressions to identify forward-looking statements, although not all forward-looking statements include these words. Forward-looking statements are based on certain assumptions, discuss future expectations, describe future plans and strategies, contain projections of results of operations or of financial condition or state other forward-looking information. Our ability to predict results or the actual effect of future plans or strategies is inherently uncertain. These forward-looking statements involve risks, uncertainties and other factors that may cause our actual results in future periods to differ materially from forecasted results. Factors that could have a material adverse effect on our operations and future prospects include, but are not limited to, changes in economic conditions generally, and the real estate market specifically, in particular, due to the uncertainties created by the novel coronavirus (“COVID-19”) pandemic; the potential impact of the COVID-19 pandemic on our business, results of operations and financial condition; adverse changes in our status with government-sponsored enterprises affecting our ability to originate loans through such programs; changes in interest rates; the quality and size of the investment pipeline and the rate at which we can invest our cash; impairments in the value of the collateral underlying our loans and investments; changes in federal and state laws and regulations, including changes in tax laws; the availability and cost of capital for future investments; and competition. Readers are cautioned not to place undue reliance on any of these forward-looking statements, which reflect our views as of the date of this report. The factors noted above could cause our actual results to differ significantly from those contained in any forward-looking statement. For a discussion of our critical accounting policies, see “Management’s Discussion and Analysis of Financial Condition and Results of Operations of Arbor Realty Trust, Inc. and Subsidiaries — Significant Accounting Estimates and Critical Accounting Policies” under Item 7 of this report.

Although we believe the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements. We are under no duty to update any of the forward-looking statements after the date of this report to conform these statements to actual results.

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PART I

Item 1. Business

In this Annual Report on Form 10-K we refer to Arbor Realty Trust, Inc. and subsidiaries as “Arbor,” “we,” “us,” “our,” or the “Company” unless we specifically state otherwise or the context indicates otherwise.

Overview

Arbor is a Maryland corporation formed in 2003. We operate through two business segments: our Structured Loan Origination and Investment Business, or “Structured Business,” and our Agency Loan Origination and Servicing Business, or “Agency Business.”

Through our Structured Business, we invest in a diversified portfolio of structured finance assets in the multifamily, single-family rental and commercial real estate markets, primarily consisting of bridge and mezzanine loans, including junior participating interests in first mortgages and preferred and direct equity. We also invest in real estate-related joint ventures and may directly acquire real property and invest in real estate-related notes and certain mortgage-related securities.

Through our Agency Business, we originate, sell and service a range of multifamily finance products through the Federal National Mortgage Association ("Fannie Mae") and the Federal Home Loan Mortgage Corporation ("Freddie Mac," and together with Fannie Mae, the government-sponsored enterprises, or "GSEs"), the Government National Mortgage Association ("Ginnie Mae"), Federal Housing Authority ("FHA") and the U.S. Department of Housing and Urban Development (together with Ginnie Mae and FHA, "HUD"). We retain the servicing rights and asset management responsibilities on substantially all loans we originate and sell under the GSE and HUD programs. We are an approved Fannie Mae Delegated Underwriting and Servicing ("DUS") lender nationally, a Freddie Mac Multifamily Conventional Loan lender, seller/servicer, in New York, New Jersey and Connecticut, a Freddie Mac affordable, manufactured housing, senior housing and small balance loan ("SBL") lender, seller/servicer, nationally and a HUD MAP and LEAN senior housing/healthcare lender nationally. We also originate and service permanent financing loans underwritten using the guidelines of our existing agency loans sold to the GSEs, which we refer to as "Private Label" loans, and originate and sell finance products through conduit/commercial mortgage-backed securities ("CMBS") programs. We pool and securitize the Private Label loans and sell certificates in the securitizations to third-party investors, while retaining the servicing rights and the highest risk bottom tranche certificate of the securitization (“APL certificates”).

Substantially all of our operations are conducted through our operating partnership, Arbor Realty Limited Partnership (“ARLP”), for which we serve as the general partner, and ARLP’s subsidiaries. We are organized to qualify as a real estate investment trust (“REIT”) for U.S. federal income tax purposes. A REIT is generally not subject to federal income tax on that portion of its REIT-taxable income that is distributed to its stockholders, provided that at least 90% of taxable income is distributed and provided that certain other requirements are met. Certain of our assets that produce non-qualifying REIT income, primarily within the Agency Business, are operated through taxable REIT subsidiaries (“TRS”), which is part of our TRS consolidated group (the “TRS Consolidated Group”) and is subject to U.S. federal, state and local income taxes. In general, our TRS entities may hold assets that the REIT cannot hold directly and may engage in real estate or non-real estate-related business.

Business Objectives and Strategy

Our principal business objectives are to maximize the difference between the yield on our investments and the cost of financing these investments, to grow the stable earnings associated with the servicing portfolio of our agency platform, to generate cash available for distribution and facilitate capital appreciation. We believe we can achieve these objectives and maximize the total return to our stockholders through the following investment strategies.

Investment Strategy

The financing of multifamily, senior housing, healthcare, single-family rental and other diverse commercial real estate offers opportunities that demand customized financing solutions. We believe that providing both structured products and GSE/agency loans through direct originations and in-house underwriting capabilities throughout our national network of sales offices and lending solutions through various GSE and HUD programs provides us with a competitive advantage, since this allows us to meet the multiple needs of borrowers through fully integrated, comprehensive product offerings. We employ the following investment strategies:

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Provide Customized Financing. We provide customized financing to meet the needs of borrowers. We target borrowers whose options may be limited by conventional bank financing, have demonstrated a history of enhancing the value of the properties they operate and who may benefit from the customized financing solutions we offer.

Execute Transactions Rapidly. We act quickly and decisively on proposals, provide commitments and close transactions within a few weeks and sometimes days, if required. We believe that our rapid execution attracts opportunities from both borrowers and other lenders that would not otherwise be available. We believe our ability to structure flexible terms and close loans quickly gives us a competitive advantage.

Manage Credit Quality. A critical component of our strategy is our ability to manage the real estate risks associated with our investment portfolio. We actively manage the credit quality of our portfolio by using the expertise of our asset management group, which has a proven track record of structuring and repositioning investments to improve credit quality and yield.

Use Our Relationships with Existing Borrowers. We have solid relationships with a large nationwide borrower base and maintain a strong reputation in the commercial real estate finance industry. Through the expertise of our originators, we offer a wide range of customized financing solutions and benefit from our existing customer base by using existing business to create potential refinancing opportunities.

Long-Established Relationships with GSEs. Our Agency Business benefits from our long-established relationships with Fannie Mae, Freddie Mac and HUD enabling us to offer a broad range of loan products and services which maximizes our ability to meet borrowers’ needs.

Leverage the Experience of Executive Officers and Our Employees. Our executive officers and employees have extensive experience originating and managing structured commercial real estate investments. Our senior management team has, on average, over 30 years of experience in the financial services industry.

Our Primary Targeted Investments

We pursue short-term and long-term lending and investment opportunities and primarily target transactions where we believe we have competitive advantages, particularly our lower cost structure and in-house underwriting capabilities. Our primary focus has been, and continues to be, first mortgage lending in the highly attractive and stable multifamily real estate sector.

Through our Structured Business, we offer the following investment types:

Bridge Financing. We offer bridge financing products to borrowers who are typically seeking short-term capital to use in an acquisition of property. The borrower has usually identified an undervalued asset that has been under managed and/or is located in a recovering market. From the borrower’s perspective, shorter term bridge financing is advantageous because it allows for time to improve the property value without encumbering it with restrictive, long-term debt that may not reflect optimal leverage for a non-stabilized property.

Our bridge loans are predominantly secured by first mortgage liens on the properties. Additional yield enhancements may include origination fees, deferred interest, yield look-backs, and participating interests, which are equity interests in the borrower that share in a percentage of the underlying cash flows of the property. Borrowers typically use the proceeds of a conventional mortgage, such as our GSE/agency loans, to repay a bridge loan.

Preferred Equity Investments. We provide financing by making preferred equity investments in entities that directly or indirectly own real property. In cases where the terms of a first mortgage prohibit additional liens on the ownership entity, investments structured as preferred equity in the entity owning the property serve as viable financing substitutes. With preferred equity investments, we typically become a member in the ownership entity. Similar to our bridge loans, the yield on these investments may be enhanced by prepaid and deferred interest payments, yield look-backs and participating interests.

Mezzanine Financing. We offer mezzanine financing in the form of loans that are subordinate to a conventional first mortgage loan and senior to the borrower’s equity in a transaction. Mezzanine financing may take the form of loans secured by pledges of ownership interests in entities that directly or indirectly control the real property or subordinated loans secured by second mortgage liens on the property. We may also require additional security such as personal guarantees, letters of credit and/or additional collateral unrelated to the property. Similar to our bridge loans, the yield on these investments may be enhanced by prepaid and deferred interest

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payments, yield look-backs and participating interests. We hold a majority of our mezzanine loans through subsidiaries of our operating partnership that are pass-through entities for tax purposes.

Junior Participation Financing. We offer junior participation financing in the form of a junior participating interest in the senior debt. Junior participation financings have the same obligations, collateral and borrower as the senior debt. The junior participation interest is subordinated to the senior debt by virtue of a contractual agreement between the senior debt lender and the junior participating interest lender. Similar to our bridge loans, the yield on these investments may be enhanced by prepaid and deferred interest payments, yield look-backs and participating interests.

Single-Family Rental Portfolio Financing. We offer various financing products to borrowers who are looking to acquire conventional, workforce and affordable single-family housing. These borrowers are usually looking to purchase properties to hold for the long-term with permanent financing or acquire investments to develop with bridge, build-to-rent or line of credit financing options.

Structured Transactions. We also periodically invest in structured transactions, which are primarily comprised of joint ventures formed to acquire, develop and/or sell real estate related assets. These joint ventures are generally not majority owned or controlled by us and are primarily accounted for under the equity method of accounting.

Through our Agency Business, we focus primarily on the following investment types:

GSE and HUD Agency Lending. We are one of 23 approved lenders that participate in Fannie Mae’s DUS program and one of 21 lenders approved as a Freddie Mac Multifamily Conventional Loan lender for multifamily, manufactured, student, affordable and certain seniors housing properties, one of 12 participants in the Freddie Mac SBL program and an approved HUD MAP and LEAN lender providing construction permanent loans to developers and owners of multifamily housing, affordable housing, seniors housing and healthcare facilities. Our Agency Business underwrites, originates, sells and services multifamily mortgage loans across the U.S. through these programs and also originates and sells loans through the conduit markets. Our focus is primarily on small balance loans.

Private Label. We underwrite, originate and service permanent financing loans underwritten using similar guidelines of our existing agency loans sold to the GSEs. We pool and securitize the Private Label loans and sell certain certificates in the securitizations to third-party investors, while retaining the APL certificates.

We retain the servicing rights and asset management responsibilities on substantially all Agency Business loans.

Other Investment Opportunities

Real Property. We have, and may in the future, obtain real estate by foreclosure, through partial or full settlement of mortgage debt related to our loans. We may identify such assets and initiate an asset-specific plan to maximize the value of the investment, which may include appointing a third party property manager, renovating the property, leasing or increasing occupancy, or selling the asset. As such, these transactions may require the use of additional capital prior to completion of the specific plan.

Debt Securities. We have, and may in the future, invest in bond securities, such as those issued by Freddie Mac SBL securitizations from loans originated under the Freddie Mac SBL program and single-family rental bonds. These securities are generally carried at cost and are often purchased at a discount to their face value which is accreted into interest income, if deemed collectable, over the expected remaining life of the related security as a yield adjustment.

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Structured Business Portfolio Overview

Product type and asset class information about our loan and investment portfolio as of December 31, 2020 is as follows ($ in thousands):

							Wtd. Avg.
					Wtd. Avg.		Remaining Months
Type	Asset Class	Number	Unpaid Principal		Pay Rate(1)		to Maturity
Bridge Loans	Multifamily	190	$	4,139,307	5.22	%	17.1
	Land	8		189,613	2.91	%	4.8
	Healthcare	9		186,694	7.45	%	11.9
	Hotel	4		177,000	1.83	%	21.4
	Office	5		123,227	4.26	%	10.2
	Single-Family Rental	38		88,089	6.58	%	13.3
	Student Housing	4		71,500	4.88	%	5.1
	Retail	3		33,500	5.43	%	34.5
	Self Storage	2		13,579	5.13	%	8.0
		263		5,022,509	5.09	%	16.2
Preferred Equity	Multifamily	8		182,949	8.08	%	56.5
	Other	6		41,979	2.63	%	20.9
		14		224,928	7.07	%	49.8
Mezzanine Loans	Multifamily	22		95,832	8.06	%	60.3
	Land	3		48,832	6.20	%	9.7
	Retail	3		9,578	6.07	%	45.2
	Office	1		5,000	9.00	%	94.0
		29		159,242	7.40	%	45.0
Other	Single‑Family Rental	22		68,403	4.95	%	74.8
Total		328	$	5,475,082	5.23	%	19.2

(1) “Weighted Average Pay Rate” is a weighted average, based on each loan’s unpaid principal balances (“UPB”), of our interest rate required to be paid monthly as stated in the individual loan agreements. Certain loans and investments that require an additional rate of interest “Accrual Rate” to be paid at maturity are not included in the weighted average pay rate as shown in the table. Including certain fees earned and costs associated with the structured portfolio, the weighted average current interest rate was 5.80%.

Asset class and geographic concentration information for our loan and investment portfolio as of December 31, 2020 is as follows ($ in thousands):

					Geographic
Asset Class	UPB		Percentage		Concentrations	UPB		Percentage
Multifamily	$	4,418,088	81	%	New York	$	1,027,588	19	%
Land		246,544	5	%	Texas		583,321	11	%
Healthcare		186,694	3	%	Georgia		522,014	10	%
Hotel		177,000	3	%	California		327,486	6	%
Single-Family Rental		156,492	3	%	Illinois		294,048	5	%
Office		136,906	2	%	Florida		283,338	5	%
Student Housing		95,000	2	%	Alabama		260,198	5	%
Retail		43,078	1	%	Pennsylvania		239,635	4	%
Other		15,280	<1	%	Connecticut		229,793	4	%
Total	$	5,475,082	100	%	North Carolina		229,724	4	%
					Other (1)		1,477,937	27	%
					Total	$	5,475,082	100	%

(1) No other individual state represented 4% or more of the total.

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The overall yield on our loan and investment portfolio in 2020 was 5.83% on average assets of $5.25 billion, which was computed by dividing the interest income earned during 2020 by the average assets during 2020. Our cost of funds in 2020 was 3.35% on average borrowings of $4.50 billion, which was computed by dividing the interest expense incurred during 2020 by the average borrowings during 2020. As of December 31, 2020, our loan and investment portfolio was comprised of 90% floating rate loans and 10% fixed rate loans.

We also own unconsolidated investments in equity affiliates totaling $74.3 million, which consists primarily of a joint venture formed to invest in a residential mortgage banking business and an investment in a multifamily-focused commercial real estate investment fund.

Agency Business Lending and Servicing Overview

One of the Agency Business’s primary sources of revenue are the gains and fees recognized from the origination and sale of mortgage loans. Loans originated under GSE and HUD programs are generally sold within 60 days from the loan origination date, while our Private Label loans are pooled and generally expected to be sold and securitized within 180 days of loan origination. Our loan activity in 2020 was comprised of originations totaling $6.71 billion, sales totaling $6.59 billion and commitment volume totaling $6.81 billion. Our gains and fees as a percentage of our loan sales volume ("sales margin,") was 144 basis points for 2020.

We also retain the mortgage servicing rights (“MSRs”) on substantially all of the loans we originate, and record as revenue the fair value of the expected net future cash flows associated with the servicing of these loans. Servicing revenue is generated from the fees we receive for servicing the loans and on escrow deposits held on behalf of borrowers, net of amortization on the MSR assets. Our income from MSRs as a percentage of loan commitment volume was 243 basis points for 2020.

Product and geographic concentration information about our Agency Business servicing portfolio as of December 31, 2020 is as follows ($ in thousands):

	Product Concentrations							Geographic Concentrations
							Wtd. Avg.
						Wtd. Avg.	Life of
				Percent		Servicing Fee	Servicing
	Loan			of		Rate	Portfolio
Product	Count	UPB(1)		Total		(basis points)	(years)	State	UPB
Fannie Mae	2,712	$	18,268,268	74	%	52.3	8.2	Texas	16	%
Freddie Mac	1,413		4,881,080	20	%	27.9	9.9	New York	9	%
FHA	89		752,116	3	%	16.3	20.3	North Carolina	9	%
Private Label (2)	40		726,992	3	%	20.0	8.7	California	9	%
Total	4,254	$	24,628,456	100	%	45.4	8.9	Florida	7	%
								Georgia	6	%
								New Jersey	4	%
								Other (3)	40	%
								Total	100	%

(1) Excludes loans in which we are not collecting a servicing fee.

(2) Represents loans we service in connection with our Private Label securitization in May 2020 (see Note 4 for details).

(3) No other individual state represented 4% or more of the total.

Operations

The following describes our lending and investment process for both our Structured and Agency Businesses.

Origination. We have a network of sales and support offices in California, Florida, Georgia, Indiana, Massachusetts, New Jersey, New York, Ohio, Oklahoma, Pennsylvania and Texas that staff approximately 28 loan originators who solicit property owners, developers, and mortgage loan brokers. In some instances, the originators accept loan applications which meet our underwriting criteria from a select group of mortgage loan brokers. Once potential borrowers have been identified, we determine which of our

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financing products best meet the borrower’s needs. Loan originators in every sales office are able to offer borrowers the full array of finance products for both the Structured and Agency businesses. After identifying a suitable product, we work with the borrower to prepare a loan application. Upon completion by the borrower, the application is forwarded to our underwriters for due diligence.

Underwriting and Risk Management. Our underwriters perform due diligence on all proposed transactions prior to approval and commitment using several tools to manage and mitigate potential loan losses and risk sharing exposure. The underwriters analyze each loan application in accordance with the guidelines below to determine the loan’s conformity with the guidelines. Key factors considered in credit decisions include, but are not limited to, debt service coverage, loan to value ratios and property financial and operating performance. In general, our underwriting guidelines require evaluation of the following:

● The borrower and each person directing a borrowing entity’s activities (a “key principal”), including a review of their experience, credit, operating, bankruptcy and foreclosure history;

● Historic and current property revenues and expenses;

● Potential for near-term revenue growth and opportunity for expense reduction and increased operating efficiencies;

● The property’s location, its attributes and competitive position within its market;

● Proposed ownership structure, financial strength and real estate experience of the borrower and property management;

● Third party appraisal, environmental review, flood certification, zoning and engineering studies;

● Market assessment, including property inspection, review of tenant lease files, surveys of comparable properties and an analysis of area economic and demographic trends;

● Review of an acceptable mortgagee’s title policy and an “as built” survey;

● Construction quality of the property to determine future maintenance and capital expenditure requirements;

● The requirements for any reserves, including those for immediate repairs or rehabilitation, replacement reserves, tenant improvement and leasing commission costs, real estate taxes and property casualty and liability insurance; and

● For any application for one of our Agency products, we will underwrite the loan to the relevant agency or Company guidelines.

With respect to our Fannie Mae loans, we maintain concentration limits to further mitigate risk. Geographic concentrations of such loans are limited, based on regional employment concentration and trends, and we limit the aggregate amount of such loans subject to full risk-sharing for any one borrower and elect to use modified risk-sharing for such loans of more than $50.0 million, in accordance with Fannie Mae requirements. We also rely heavily on loan surveillance and credit risk management. We have a dedicated group of employees whose sole function is to monitor and analyze loan performance from closing to payoff, with the primary goal of managing and mitigating risk within the Fannie Mae portfolio.

We continuously refine our underwriting criteria based upon actual loan portfolio experience and as market conditions and investor requirements evolve.

Investment Approval Process. We apply an established investment approval process to all loans and other investments proposed for our Structured Business before submitting each proposal for final approval. A written report is generated for every loan or other investment that is submitted to our credit committee for approval, which consists of our chief executive officer, chief credit officer and executive vice president of structured finance. The report includes a description of the prospective borrower and any guarantors, the collateral and the proposed use of investment proceeds, as well as borrower and property financial statements and analysis. The report also includes an analysis of borrower liquidity, net worth, cash investment, income, credit history and operating experience. All transactions require the approval of a majority of the members of our credit committee. Following the approval of a transaction, our

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underwriting and servicing departments, together with our asset management group, assure that all loan approval terms have been satisfied and conform to lending requirements established for that particular transaction.

Our loan approval process for the Agency Business requires the submission of a detailed loan package in accordance with our underwriting checklist to our agency loan committee for approval. Our agency loan committee consists of multiple members of our senior and executive management teams, including our chief underwriter for the Agency Business and its chief operating officer. All transactions require the approval of up to four members, depending on the size of the loan. In addition, we are required to submit a completed loan underwriting package to Freddie Mac and HUD for approval prior to origination.

Servicing. We service all loans and investments through our internal loan servicing department in Depew, New York. Our loan servicing operations are designed to provide prompt customer service and accurate and timely information for account follow up, financial reporting and management review. Following the funding of an approved loan, all pertinent loan data is entered into our data processing system, which provides monthly billing statements, tracks payment performance and processes contractual interest rate adjustments on variable rate loans. The servicing group works closely with our asset management group to ensure the appropriate level of customer service and monitoring of loans.

For most loans serviced under the Fannie Mae DUS program, we are required to advance, in the event of a borrower failing to pay, the principal and interest payments and tax and insurance escrow amounts associated with a loan for four months. We are reimbursed by Fannie Mae for these advances, which may be used to offset any losses incurred under our risk-sharing obligations once the loan and the related loss share is settled.

Under the HUD program, we are obligated to advance tax and insurance escrow amounts and principal and interest payments on the Ginnie Mae securities until the Ginnie Mae security is fully paid. In the event of a default on a HUD-insured loan, we can elect to assign the loan to HUD and file a mortgage insurance claim. HUD will reimburse approximately 99% of any losses of principal and interest on the loan and Ginnie Mae will reimburse substantially all of the remaining losses.

Asset Management. Effective asset and portfolio management is essential to maximize the performance and value of a real estate investment. The asset management group customizes a plan with the loan originators and underwriters to track each investment from origination through disposition. This group monitors each investment’s operating history, local economic trends and rental and occupancy rates and evaluates the underlying property’s competitiveness within its market. This group assesses ongoing and potential operational and financial performance of each investment in order to evaluate and ultimately improve its operations and financial viability. The asset management group performs frequent onsite inspections, conducts meetings with borrowers and evaluates and participates in the budgeting process, financial and operational review and renovation plans of each underlying property. This group also focuses on increasing the productivity of onsite property managers and leasing brokers. This group communicates the status of each transaction against its established asset management plan to senior management, in order to enhance and preserve capital, as well as to avoid litigation and potential exposure.

Timely and accurate identification of an investment’s operational and financial issues and each borrower’s objectives is essential to implementing an executable loan workout and restructuring process, if required. Since the existing property management may not have the requisite expertise to manage the workout process effectively, our asset management group determines the current operating and financial status of an asset or portfolio and performs a liquidity analysis of the property and ownership entity and then, if appropriate, identifies and evaluates alternatives to maximize the value of an investment.

Operating Policies and Strategies

Investment Guidelines. Our Board of Directors has adopted general guidelines for our investments and borrowings to the effect that: (1) no investment will be made that would cause us to fail to qualify as a REIT; (2) no investment will be made that would cause us to be regulated as an investment company under the Investment Company Act; (3) no more than 25% of our equity (including junior subordinated notes as equity), determined as of the date of such investment, will be invested in any single asset; (4) no single mezzanine loan or preferred equity investment will exceed $75 million; (5) our Structured Business leverage (including junior subordinated notes as equity) will generally not exceed 80% of the UPB of our assets, in the aggregate; (6) we will not co-invest with Arbor Commercial Mortgage, LLC ("ACM"), our former manager, or any of its affiliates unless such co-investment is otherwise in accordance with these guidelines and its terms are at least as favorable to us as to ACM or the affiliate making such co-investment; and (7) no more than 15% of our gross assets may consist of mortgage-related securities. Any exceptions to the above general guidelines require the approval of our Board of Directors.

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Financing Policies. We finance our structured finance investments primarily by borrowing against, or “leveraging,” our existing portfolio and using the proceeds to acquire additional mortgage assets. We expect to incur debt such that we will maintain an equity-to-assets ratio no less than 20% (including junior subordinated notes as equity), although the actual ratio may be lower from time to time depending on market conditions and other factors deemed relevant. Our charter and bylaws do not limit the amount of indebtedness we can incur, and the Board of Directors has discretion to deviate from or change our indebtedness policy at any time, provided that we are in compliance with our bank covenants. However, we intend to maintain an adequate capital base to protect against various business environments in which our financing and hedging costs might exceed the interest income from our investments.

Our Structured Business investments are financed primarily by collateralized loan obligations (“CLOs”), credit facilities and repurchase agreements with institutional lenders, and senior and convertible debt instruments. Although we expect that these will be the principal means of leveraging these investments, we may issue common stock, preferred stock or senior, unsecured or convertible notes of any maturity if it appears advantageous to do so.

Our Agency Business finances loan originations with several committed and uncommitted warehouse credit facilities on a short-term basis, as these loans are generally transferred or sold within 60 days from the loan origination date. We also meet our restricted liquidity requirements and purchase and loss obligations with Fannie Mae and Freddie Mac through letters of credit issued by a financial institution.

Credit Risk Management Policy. We are exposed to various levels of credit risk depending on the nature of our underlying assets and the nature and level of credit enhancements supporting our assets. We, including our chief credit officer and our asset management group, review and monitor credit risk and other risks of loss associated with each investment. In addition, we seek to diversify our portfolio of assets to avoid undue geographic, issuer, industry and certain other types of concentrations. Our Board of Directors monitors the overall portfolio risk and reviews levels of provision for loss.

Interest Rate Risk Management Policy. To the extent that it is consistent with our election to qualify as a REIT, we generally follow an interest rate risk management policy intended to mitigate the negative effects of major interest rate changes. We minimize our interest rate risk from borrowings by attempting to structure the key terms of our borrowings to generally correspond to the interest rate terms of our assets.

We may enter into hedging transactions to protect our investment portfolio from interest rate fluctuations and other changes in market conditions. These transactions may include interest rate swaps, the purchase or sale of interest rate collars, caps or floors, options, mortgage derivatives and other hedging instruments. These instruments may be used to hedge as much of the interest rate risk we determine is in the best interest of our stockholders, given the cost of such hedges and the need to maintain our status as a REIT. In general, income from hedging transactions does not constitute qualifying income for purposes of the REIT gross income requirements. To the extent, however, that a hedging contract reduces interest rate risk on indebtedness incurred to acquire or carry real estate assets, any income that is derived from the hedging contract would not give rise to non-qualifying income for purposes of the 75% or 95% gross income tests. We may elect to bear a level of interest rate risk that could otherwise be hedged when we believe, based on all relevant facts, that bearing such risk is worthwhile.

Disposition Policies. We evaluate our Structured Business portfolio on a regular basis to determine if it continues to satisfy our investment criteria. Subject to certain restrictions applicable to REITs, we may sell our investments opportunistically and use the proceeds for debt reduction, additional originations, or working capital purposes.

Equity Capital Policies. Subject to applicable law, our Board of Directors has the authority, without further stockholder approval, to issue additional authorized common stock and preferred stock or otherwise raise capital, including through the issuance of senior securities and convertible debt instruments, in any manner and on the terms and for the consideration it deems appropriate, including in exchange for property. We may in the future issue common stock in connection with acquisitions. We also may issue units of partnership interest in our operating partnership in connection with acquisitions. We may, under certain circumstances, repurchase our common stock in private transactions with our stockholders, if those purchases are approved by our Board of Directors.

Conflicts of Interest Policies. We, our executive officers, and ACM face conflicts of interests because of our relationships with each other. ACM has approximately 11% of the voting interest in our stock as of December 31, 2020. Our chairman and chief executive officer is also the chief executive officer of ACM and beneficially owns approximately 35% of the outstanding membership interests of ACM. One of our directors is the chief operating officer of Arbor Management, LLC (the managing member of ACM) and a trustee of two trusts that own noncontrolling membership interests in ACM. Our senior counsel is also the general counsel to ACM.

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Our chief financial officer is the chief financial officer of ACM. Our treasurer is the treasurer of ACM. Our chief executive officer, one of our directors and certain aforementioned executive officers are members of ACM’s executive committee and, excluding our chief executive officer, own minority membership interests in ACM.

We have implemented several policies, through board action and through the terms of our charter and our agreements with ACM, to help address these conflicts of interest, including the following:

● Our charter requires that a majority of our Board of Directors be independent directors and that only our independent directors make any determination on our behalf with respect to the relationships or transactions that present a conflict of interest for our directors or officers; and

● Decisions concerning our participation in any transaction with ACM, or its affiliates, including our ability to purchase securities and mortgages or other assets from ACM, or our ability to sell securities and assets to ACM, must be reviewed and approved or ratified by a majority of our independent directors.

Our Board of Directors has approved the operating policies and the strategies set forth above. Our Board of Directors has the power to modify or waive these policies and strategies without the consent of our stockholders to the extent that the Board of Directors determines that such modification or waiver is in the best interest of our stockholders. Among other factors, developments in the market that either affects the policies and strategies mentioned herein, or that change our assessment of the market, may cause our Board of Directors to revise its policies and strategies. However, if such modification or waiver involves the relationship of, or a transaction between us, and ACM, the approval of a majority of our independent directors is also required. We may not, however, amend our charter to change the requirement that a majority of our board consists of independent directors or the requirement that our independent directors approve related party transactions without the approval of two thirds of the votes entitled to be cast by our stockholders.

Federal and State Regulation of Commercial Real Estate Lending Activities

Our multifamily and commercial real estate lending, servicing and asset management businesses are subject, in certain instances, to supervision and regulation by federal and state governmental authorities. In addition, these businesses may be subject to various laws and judicial and administrative decisions imposing various requirements and restrictions, which, among other things, regulate lending activities and conduct with borrowers, establish maximum interest rates, finance charges and other charges require disclosures to borrowers and prohibit illegal discrimination. Although many states do not regulate commercial finance, certain states impose limitations on interest rates and other charges on certain collection practices and creditor remedies. Some states also require licensing of lenders, loan brokers and servicers and adequate disclosure of certain contract terms. We are required to comply with certain provisions of, among other statutes and regulations, the USA PATRIOT Act, regulations promulgated by the U.S. Department of the Treasury’s Office of Foreign Asset Control and other federal and state securities laws and regulations. These legal and regulatory requirements that apply to us are subject to change from time to time and may become more restrictive, making compliance with applicable requirements more difficult, expensive or otherwise restrict our ability to conduct our business in the manner that it is now conducted.

Compliance with Federal, State and Local Environmental Laws

Properties that we may acquire directly or indirectly through partnerships, and the properties underlying our structured finance investments and mortgage-related securities, are subject to various federal, state and local environmental laws, ordinances and regulations. Under these laws, ordinances and regulations, a current or previous owner of real estate (including, in certain circumstances, a secured lender that acquires ownership or control of a property) may become liable for the costs of removal or remediation of certain hazardous or toxic substances or petroleum product releases at, on, under or in its property. These laws typically impose cleanup responsibility and liability without regard to whether the owner or control party knew of or was responsible for the release or presence of the hazardous or toxic substances. The costs of investigation, remediation or removal of these substances may be substantial and could exceed the value of the property. An owner or control party of a site may be subject to common law claims by third parties based on damages and costs resulting from environmental contamination emanating from a site. Certain environmental laws also impose liability in connection with the handling of or exposure to materials containing asbestos. These laws allow third parties to seek recovery from owners of real properties for personal injuries associated with materials containing asbestos. Our operating costs and the values of these assets may be adversely affected by the obligation to pay for the cost of complying with existing environmental laws, ordinances and regulations, as well as the cost of complying with future legislation, and our income and ability to make distributions to our stockholders could be affected adversely by the existence of an environmental liability with respect

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to properties we may acquire. We endeavor to ensure these properties are in compliance in all material respects with all federal, state and local laws, ordinances and regulations regarding hazardous or toxic substances or petroleum products.

Requirements of the GSEs and HUD

To maintain our status as an approved lender for Fannie Mae and Freddie Mac and as a HUD-approved mortgagee and issuer of Ginnie Mae securities, we are required to meet and maintain various eligibility criteria established by these entities, such as minimum net worth, operational liquidity and collateral requirements and compliance with reporting requirements. We are required to originate loans and perform our loan servicing functions in accordance with the applicable program requirements and guidelines established by these agencies. If we fail to comply with the requirements of any of these programs, the agencies may terminate or withdraw our licenses and approvals to participate in the GSE or HUD programs. In addition, the agencies have the authority under their guidelines to terminate a lender’s authority to sell loans to it and service their loans. The loss of one or more of these approvals would have a material adverse impact on our operations and could result in further disqualification with other counterparties.

Competition

We face significant competition across our business, including, but not limited to, other mortgage REITs, specialty finance companies, savings and loan associations, banks, mortgage bankers, insurance companies, mutual funds, institutional investors, investment banking firms, other lenders, governmental bodies and other entities, some of which may have greater name recognition, financial resources and lower costs of capital available to them. In addition, there are numerous institutions with asset acquisition objectives similar to ours, and others may be organized in the future which may increase competition. Competitive variables include market presence and visibility, size of loans offered and underwriting standards. To the extent that a competitor is willing to risk larger amounts of capital in a particular transaction or to employ more liberal underwriting standards when evaluating potential loans, our origination volume and profit margins for our investment portfolio could be impacted. Our competitors may also be willing to accept lower returns on their investments and may succeed in originating the loans that we have targeted.

We compete on the basis of quality of service, relationships, loan structure, terms, pricing and industry experience, including the knowledge of local and national commercial real estate market conditions, loan product expertise and the ability to analyze and manage credit risk. Our competitors also seek to compete aggressively on the basis of these factors and our success depends on our ability to offer attractive loan products, provide superior service, demonstrate our industry knowledge and experience, maintain and capitalize on relationships with investors, borrowers and key loan correspondents and remain competitive in pricing. In addition, future changes in laws, regulations and GSE/HUD program requirements, and consolidation in the commercial real estate finance market could lead to the entry of more competitors, or enhance the competitive strength of our existing competitors.

Although we believe we are well positioned to continue to compete effectively in each facet of our business, there can be no assurance that we will do so or that we will not encounter increased competition in the future that could limit our ability to compete effectively.

Human Capital

At December 31, 2020, we employed 522 individuals, none of which are represented by a union or subject to a collective bargaining agreement, and we have never experienced a work stoppage.

The attraction, development and retention of our employees is a critical success factor for our business. We have a dedicated recruitment team which leverages internal and external resources to enable successful employee recruitment. We emphasize employee development and training and have established Arbor University, an on-line portal with a variety of training and development courses for our employees.

Our compensation and benefit programs aim to attract, retain and motivate employees to achieve superior results. We provide employee wages that are competitive and consistent with employee positions, skill levels, knowledge and location. Annual increases and incentive compensation are based on merit, which is communicated to employees at the time of hiring and documented through our talent management process as part of our annual review procedures and upon promotion and/or internal transfer. All employees are eligible for health insurance including mental health coverage, prescription drug benefits, dental and vision insurance, flexible spending accounts, paid and unpaid leaves, disability/accident coverage and participation in a 401K plan. During the COVID-19 pandemic, we have implemented various flexible plans allowing employees to work remotely in accordance with local safety protocols.

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To assess and improve employee retention and engagement, we conduct periodic employee surveys and take actions to address areas of employee concerns. We believe the combination of competitive compensation, career growth and development opportunities, including promoting employees from within, have helped manage our employee tenure and voluntary turnover.

Corporate Governance and Internet Address

Our internet address is www.arbor.com. All of our filings with the Securities and Exchange Commission (“SEC”) are made available free of charge through our website, including this report, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to such reports, if any, as filed with the SEC as soon as reasonably practicable after such filing. Our website also contains our code of business conduct and ethics, code of ethics for chief executive and senior financial officers, corporate governance guidelines, stockholder communications with the Board of Directors, and the charters of the key committees of our Board of Directors. No information contained in or linked to our website is incorporated by reference in this report.

Item 1A. Risk Factors

Our business is subject to various risks, including the risks listed below. If any of these risks actually occur, our business, financial condition and results of operations could be materially adversely affected and the value of our common stock could decline. The below listed risk factors should not be considered an all-inclusive list. New risk factors emerge periodically and we cannot guarantee that the factors described below list all risks that may become material to us at any later time. Some of the risk factors discussed below may have different impacts on our Structured and Agency Businesses.

Risk Factor Summary

Risks Related to Our Business. The COVID-19 pandemic, the measures intended to prevent its spread and those government actions intended to mitigate its economic impact have had, and may continue to have, adverse effects, some of which may be material, on our business, results of operations and financial condition.

An economic slowdown, a lengthy or severe recession, declining real estate values, or changes in interest rates, including the potential replacement of LIBOR, could harm our operations, affect our ability to obtain financing on reasonable terms and have other adverse effects on us. If economic conditions deteriorate and/or we experience a turbulent economic environment, we will likely: (i) experience increases in loan loss reserves and other impairments; (ii) encounter difficulty estimating loan loss reserves; and (iii) experience a decline in loan repayments. If we are unable to invest excess equity capital on acceptable terms, or at all, it would likely result is a declining portfolio and would adversely affect the returns from our investments and our operating results.

The real estate investment business is highly competitive and our success depends on our ability to compete, including attracting and retaining qualified loan originators to grow and maintain our relationships with key customers and with the GSEs, U.S. Department of HUD and institutional investors.

Our business is subject to risk of loss in connection with defaults on loans, failed loan deliveries to GSE’s and potential requirements to repurchase loans already sold to GSE’s for a breach of representations or warranties. If we fail to act proactively with delinquent borrowers in an effort to avoid defaults, the number of delinquent loans could increase, which could have a material adverse effect on us.

We satisfy most of our restricted liquidity requirements with Fannie Mae with a letter of credit issued by one of our lenders. If the letter of credit was not renewed for any reason, we could suffer a significant reduction in our cash flow from operations, or we may breach our obligations to Fannie Mae, which would have a material adverse effect on our Agency Business.

A significant portion of our Agency Business's revenue is derived from loan servicing fees. Any declines in the value of our servicing portfolio, including agreement terminations from breaches of servicing agreements, or a reduction in the prices paid for the loans and services could have a material adverse effect on our results of operations and liquidity.

For most loans we service under the Fannie Mae and HUD programs, we are required to advance payments due to investors if the borrower is delinquent in making such payments, which requirement could adversely impact our liquidity and harm our results of operations.

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Risks Related to Our Financing and Hedging Activities. We finance a significant amount of our loans and investments through a variety of means, including CLOs, credit facilities, equity capital, senior and convertible debt instruments, and other structured financings. These vehicles contain restrictive covenants and may require us to provide additional collateral or repurchase assets if the value of pledged assets, some of which we guarantee, decline in value. If we are unable to acquire eligible investments, find suitable replacement investments and access financing sources on favorable terms, or at all, we may not be able to obtain the level of leverage necessary to optimize our return on investment and cash available for distribution to our stockholders may decline.

In certain circumstances, we employ hedging strategies to limit the effects of changes in interest rates (and in some cases credit spreads), including interest rate swaps, caps, floors and other derivative products. Our loans and investments may be subject to fluctuations in interest rates which may not be adequately protected, or protected at all, by our hedging strategies. Hedging instruments often are not guaranteed by an exchange or its clearing house, involve risks and costs, and could expose us to contingent liabilities in the future.

Risks Relating to Regulatory Matters. If we fail to maintain certain qualifications and licenses or comply with GSE and HUD regulations and program requirements, we may lose our approved lender status and fail to gain additional approvals or licenses for our business. We are also subject to changes in laws, regulations and existing GSE and HUD program requirements, including potential increases in reserve and risk retention requirements that could increase our costs and affect the way we conduct business, which could materially and adversely affect our financial results.

The changes and effects of government regulation, including the Investment Advisors Act and our exemption from the Investment Company Act, could negatively impact the market value of loans related to development projects or increase our costs, which could materially and adversely affect our financial results.

A change to the conservatorship of Fannie Mae and Freddie Mac and related actions, along with any changes in laws and regulations affecting the relationship between Fannie Mae and Freddie Mac and the U.S. federal government, could materially and adversely affect our Agency Business.

Cybersecurity Risks. If we are unable to safeguard against cybersecurity breaches and cyber-attacks with respect to our information systems, our business may be adversely affected.

Risks Related to Our Corporate and Ownership Structure. Our charter generally does not permit ownership in excess of 5% of our capital stock, and attempts to acquire our capital stock in excess of this limit are ineffective without prior approval from our Board of Directors. This, along with our staggered board and other provisions of our charter and bylaws, could discourage a change of control of us. In addition, we may be significantly influenced by ACM and our chief executive officer as a result of their beneficial ownership.

Risks Related to Our Status as a REIT. We conduct our operations to qualify as a REIT under the Internal Revenue Code. If we fail to remain qualified as a REIT, we will be subject to corporate tax and could face a substantial tax liability, including taxable mortgage pools resulting from certain of our securitizations. Even if we remain qualified as a REIT, we may face other tax liabilities, including taxes on any undistributed income, tax on income from some activities conducted as a result of a foreclosure, and state or local income, property and transfer taxes, all of which could reduce our cash flow and our distributions to stockholders. Complying with REIT requirements may cause us to forego or liquidate otherwise attractive opportunities and investments.

The Agency Business may have adverse tax consequences to our business if its value, or the income generated thereby, increases relative to the value of our other REIT-compliant assets and income, which could cause us to fail to satisfy one or more of the Internal Revenue Code requirements applicable to REITs.

We may be unable to generate sufficient revenue from operations to pay our operating expenses and to pay dividends to our stockholders, resulting in the need to borrow funds to satisfy our REIT distribution requirements, which could cause a portion of our distributions to be treated as a return of capital.

General Risks. We are subject to certain general risks, all of which could have an adverse effect on our business, financial condition and results of operations, such as: (i) volatility in our stock price; (ii) losses of key personnel with long standing business relationships; (iii) adverse resolutions of lawsuits; (iv) future terrorist attacks; and (v) changes to laws and regulations.

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Risks Related to Our Business

The COVID-19 pandemic, the measures intended to prevent its spread and those government actions intended to mitigate its economic impact have had, and may continue to have, adverse effects, some of which may be material, on our business, results of operations and financial condition.

The COVID-19 pandemic is causing significant disruptions to the U.S. and global economies and has contributed to volatility and negative pressure in equity, credit and mortgage markets. The outbreak has led the federal and state governments to impose measures intended to control its spread, including restrictions on freedom of movement and business operations such as travel bans, border closings, business closures, quarantines and shelter-in-place orders. The impact of the pandemic and measures to prevent its spread and limit the economic impact of the pandemic have negatively impacted us and could further negatively impact our business, perhaps in a material manner.

More particularly, the consequences of the COVID-19 pandemic that have had, and may continue to have in the future, adverse impacts on our business are as follows:

● We have experienced, and may continue to experience:

o declines in the value of our assets, including our loan and securities portfolios, resulting in margin calls and other mandatory prepayments under the credit facilities we use to finance those assets;

o an increase in payment delinquencies from our borrowers resulting in additional credit losses; and

o an increase in the cost to obtain financing and adverse effects of obtaining financing under terms and conditions that are less favorable to us, and if conditions worsen, could prevent us from obtaining financing at all;

● In the current environment, forced sales of the securities and other assets that secure our repurchase and other financing arrangements may be on terms less favorable to us than might otherwise be available under more normal conditions, which could result in losses;

● Continued disruptions in the credit markets may negatively impact our ability to execute on securitizations, which may have an adverse effect on our liquidity and results of operations; and

● To the extent current conditions persist or worsen, there may be a materially negative effect on our results of operations, and, in turn, on cash available for distribution to our stockholders, on the value of our assets and on the market price of our common stock.

As a result of our adoption of the current expected credit loss (“CECL”) methodology for the recognition of credit losses on January 1, 2020, more fully described in Note 2, our financial results may be negatively affected when weak or deteriorating economic conditions are forecasted, which generally results in increases in credit losses under CECL. As a result of factoring in the COVID-19 pandemic and having to estimate credit losses for the life of our investments under CECL, we incurred significant provision expense for credit losses in 2020 and we may experience increased volatility in our future provisions for credit losses.

To the extent the COVID-19 pandemic adversely affects our business, results of operations, financial condition and cash flows, it may also have the effect of heightening many of the other risks described in this ''Risk Factors'' section. There are no comparable recent events that provide guidance as to the effect the spread of COVID-19 as a global pandemic may have, and as a result, the ultimate impact of the outbreak on our operations and financial results is highly uncertain and subject to change.

In response to the pandemic, Congress passed the Coronavirus Aid, Relief and Economic Security (CARES) Act. Additional COVID-19 federal legislation was enacted as part of the Consolidated Appropriations Act, 2021. Together such legislation has provided billions of dollars of relief to individuals, businesses of all sizes, state and local governments and other public facilities suffering the impact of the pandemic. The CARES Act includes mortgage loan forbearance and modification programs to qualifying borrowers who have difficulty making their loan payments. In addition, the Federal Reserve has announced its

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commitment to purchase U.S. Treasury securities, asset backed securities, municipal bonds and other assets, in addition to making loans to and purchasing bonds from private companies.

Possible impacts of this legislation and regulatory action include:

● Over the near and intermediate term, the economic impacts of the pandemic have, and may continue to, negatively impact the financial stability of our mortgage loan borrowers and the properties underlying the loans, due in part to the effects of mortgage loan forbearance and modification programs and suspensions of landlords' ability to enforce evictions;

● Weakness in the economy may result in us receiving fewer requests for new loans, which may adversely affect our results of operations;

● Under applicable Fannie Mae policies and guidelines, we are required to make principal and interest advances on the loans we service for Fannie Mae and are responsible for bearing the burden of funding these advances for extended periods of time before receiving reimbursement from Fannie Mae, which may adversely affect our liquidity and financial condition;

● If we are unable to find financing sources for these servicing advance obligations, similar to the credit facility we currently have noted further below, or if we can continue to obtain financing, but the cost and terms of any such financing are less advantageous than we have received in the past, that could have material adverse consequences on our liquidity and financial condition; and

● There can be no assurance as to how, in the long term, these actions and other actions by the U.S. government will affect the efficiency, liquidity and stability of the financial and mortgage markets. To the extent the financial or mortgage markets do not respond favorably to any of these actions, or such actions do not function as intended, our business, results of operations, financial condition and liquidity may continue to be adversely affected, perhaps materially.

Due to the current stimulus actions of the U.S.federal government, the effect of the pandemic may not be fully reflected in our results of operations until future periods.

The COVID-19 pandemic may impact the health and operational efficiencies of our employee base and strain our interactions with our customers.

The possible adverse effects of the pandemic on our workforce and interactions with our customers include:

● The COVID-19 pandemic may adversely impact the continued availability of our personnel, including our executive officers, and our ability to recruit, attract and retain skilled personnel;

● Operationally, we initiated a work-from-home policy at the start of the pandemic and have completed a phased-in approach to allow employees back into our offices, subject to appropriate safety protocols; however; if significant portions of our workforce, including key personnel, are unable to work effectively because of illness, government actions or other restrictions implemented in connection with COVID-19, the adverse impact on our business could be material; and

● We have shifted our in-person customer events in 2020 through now to virtual-only experiences and we may deem it advisable to similarly alter, postpone or cancel entirely additional customer, employee or industry events in the future. Our virtual customer, employee and industry events may not be as successful as in-person events. This could adversely affect our customers’ ability or willingness to purchase our offerings.

An economic slowdown, a lengthy or severe recession, or declining real estate values could harm our operations.

The risks associated with our business are more severe during periods of economic downturn, particularly if accompanied by declining real estate values. Declining real estate values limit our new mortgage loan originations, since borrowers often use increases in the value of their properties to support the purchase of additional properties and significantly increase the likelihood that we will incur losses on defaulted loans because the value of our collateral may be insufficient to repay the loan in full. Borrowers may also be less able to pay principal and interest on our loans if the economy weakens. Any sustained period of increased payment delinquencies, foreclosures and resulting losses could adversely affect our net interest income as well as our ability to originate, sell and securitize loans, which could significantly harm our results of operations, financial condition, business prospects and our ability to make distributions to stockholders.

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Prolonged disruptions in the financial markets could affect our ability to obtain financing on reasonable terms and have other adverse effects on us and the market price of our common stock.

Commercial real estate can be adversely affected by a lack of liquidity caused by a prolonged economic downturn, which may limit our ability to raise equity or debt in the capital markets or obtain other financing on favorable terms. If we do issue equity, it may be dilutive to our existing stockholders or could result in the issuance of securities that have rights, preferences and privileges that are senior to those of our existing securities. If economic or market conditions deteriorate, lending institutions may choose to exit markets such as repurchase lending, become insolvent, further tighten their lending standards or increase the amount of equity capital required to obtain financing, and such events could make it more difficult for us to obtain financing on favorable terms or at all, in which event our profitability will be adversely affected. These factors may also make it more difficult for our borrowers to repay our loans as they may experience difficulties in selling assets, obtaining other financing or realize increased costs of financing. Disruptions in the financial markets also may have a material adverse effect on the market value of our common stock.

Increases in loan loss reserves and other impairments are likely if economic conditions deteriorate.

A decline in economic conditions could negatively impact the credit quality of our loan and investment portfolio and could cause us to experience increases in loan loss reserves, defaulted loans and other asset impairment charges.

Loan loss reserves are particularly difficult to estimate in a turbulent economic environment.

We perform a quarterly evaluation of our loans to determine whether an impairment charge is necessary and adequate to absorb probable losses. The valuation process requires certain estimates and judgments, which are more difficult to make during a period in which available commercial real estate credit is limited and commercial real estate transactions have decreased. Our estimates and judgments are based on a number of factors, including projected cash flows from the collateral securing our loans, loan structure, including the availability of reserves and recourse guarantees, likelihood of repayment in full at loan maturity, potential for refinancing by other lenders and expected market discount rates for varying property types. If our estimates and judgments are not correct, our results of operations and financial condition could be severely impacted.

Loan repayments are less likely in a volatile market environment.

Loan repayments are a significant source of liquidity for us. If borrowers are unable to refinance loans at maturity, the loans could go into default and the liquidity that we expect to receive from such repayments will not be available. Further, in the event the commercial real estate finance market deteriorates, borrowers that have extension rights will be more likely to exercise such rights, which will further delay our ability to access liquidity through repayments.

We may be unable to invest excess equity capital on acceptable terms or at all, which would adversely affect our operating results.

We may not be able to identify investments that meet our investment criteria and we may not be successful in closing the investments that we do identify. In addition, the investments that we fund with our equity capital may not produce a satisfactory return on capital, which would adversely affect our operating results.

A declining portfolio could adversely affect the returns from our investments.

Conditions in the capital markets could lead to a reduction in our loan and investment portfolio. If we do not have the opportunity to originate quality investments to replace loans that are repaid, it will likely result in reduced returns from our investments.

Changes in interest rates and the potential replacement of LIBOR could have an adverse effect on our net investment income.

A significant portion of our loans and borrowings in our business are variable-rate instruments based on LIBOR. In the event of a significant rising interest rate environment and/or economic downturn, defaults could increase and result in credit losses, which could adversely affect our liquidity and operating results, and such delinquencies or defaults could have an adverse effect on the spreads between interest-earning assets and interest-bearing liabilities. In addition, if interest rates rise, it is likely that our income from our investment in a residential mortgage banking business would be adversely affected, since rising rates generally decrease the demand for residential real estate loans and the number of loan originations.

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In 2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, announced that it intends to stop persuading or compelling banks to submit rates for the calculation of LIBOR to the administrator of LIBOR after 2021. The Federal Reserve, in conjunction with the Alternative Reference Rates Committee (“ARRC”), a steering committee comprised of large U.S. financial institutions, announced replacement of U.S. dollar LIBOR with a new index calculated by short-term repurchase agreements, backed by U.S. Treasury securities called the Secured Overnight Financing Rate (“SOFR”). The first publication of SOFR was released in 2018. Whether or not SOFR attains market traction as a LIBOR replacement tool remains in question and the future of LIBOR remains uncertain. Operating ahead of the curve, and under the guidance of ARRC and the Federal Housing Finance Agency, Freddie Mac and Fannie Mae ceased purchases of LIBOR-based adjustable rate mortgages and issuance of LIBOR-based mortgage-backed securities as of January 1, 2021, but have not yet released guidance on the transition relative to portfolio loans.

Providing some clarification, in November 2020, the ICE Benchmark Administration (“IBA”) announced that it will consult on its intentions to cease the publication of one week and two month USD LIBOR following the LIBOR publication on December 31, 2021, and to cease the publication of the remaining USD LIBOR settings following the LIBOR publication on June 30, 2023, effectively extending the transition timeline. On or around the same date, the Federal Reserve, along with the Federal Deposit Insurance Corporation and Office of the Comptroller of the Currency issued supervisory guidance encouraging financial institutions to cease entering into new contracts that are indexed off USD LIBOR by December 31, 2021. At this time, it is unclear what LIBOR or new methods of calculating LIBOR will look like after 2021. We will continue to follow industry announcements made by the Federal Reserve, ARRC, and IBA to secure appropriate guidance, To best prepare for the transition, we have formed an internal task force to oversee the coordination of our transition from LIBOR, which includes evaluating and mitigating the risks associated with the transition. Key areas of focus for the task force include managing the transition for legacy transactions, updating agreements and contracts that use LIBOR as a reference rate, modifying policies and procedures to account for the transition, communicating with our internal and external stakeholders, and preparing for the risks associated with transitioning from LIBOR to a successor reference rate. Notwithstanding our efforts, the transition away from LIBOR may ultimately have a material adverse effect on our business, financial condition and results of operations, including the result of changes in interest rates payable to us by our borrowers or payable by us to our lenders.

We may not be able to hire and retain qualified loan originators or grow and maintain our relationships with key customers, and if we are unable to do so, our ability to implement our business and growth strategies could be limited.

We depend on our loan originators to generate new loans by developing relationships with commercial property owners, real estate agents and brokers, which leads to repeat and referral business. Accordingly, we must be able to attract, motivate and retain skilled loan originators. The market for loan originators is highly competitive and we may incur increased costs to hire and retain them. We cannot guarantee that we will be able to attract or retain qualified loan originators. If we cannot attract, motivate or retain a sufficient number of skilled loan originators, or even if we are successful but at higher costs, we could be materially and adversely affected.

The real estate investment business is highly competitive. Our success depends on our ability to compete with other providers of capital for real estate investments.

Our business is highly competitive. Competition may cause us to accept economic or structural features in our investments, particularly in our Structured Business, that we would not have otherwise accepted and it may cause us to search for investments in markets outside of our traditional product expertise. We compete for attractive investments with traditional lending sources, such as insurance companies and banks, as well as other REITs, specialty finance companies and private equity vehicles with similar investment objectives, which may make it more difficult for us to consummate our target investments. Many of our competitors have greater financial resources and lower costs of capital than we do, which provides them with a competitive advantage over us.

We may not achieve our targeted rate of return on our investments.

We originate or acquire investments based on our projections of rates of return on such investments, which in turn are principally based upon assumptions regarding the performance of assets, the amount and terms of available financing of such assets and the manner and timing of dispositions, including asset recovery and remediation strategies, all of which are subject to significant uncertainty. In addition, unanticipated events or conditions may occur and may have a significant effect on the actual rate of return received on an investment. As we acquire or originate investments, whether new or as replacements for maturing investments, there can be no assurance that we will be able to produce rates of return comparable to returns on our previous or existing investments.

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Our due diligence may not reveal all of a borrower’s liabilities and may not reveal other weaknesses in its business.

Before making a loan to a borrower, we assess the borrower’s management and other factors that are material to the performance of the investment. In performing our diligence, we rely on the resources available to us and, in some cases, an investigation by third parties. This process is particularly important and subjective with respect to newly organized entities because there may be little or no information publicly available about the entities. There can be no assurance that our due diligence process will uncover all relevant facts or that any investment will be successful.

Preferred equity investments involve a greater risk of loss than traditional mortgage financing.

In our Structured Business, we invest in preferred equity investments, which involve a higher degree of risk than traditional mortgage financing. Such investments are usually subordinate to other loans and are not secured by the property underlying the investment. Should the issuer default on our investment, we can only proceed against the entity in which we have an interest, and not the underlying property. As a result, we may not recover some or all of our investment.

We invest in mezzanine loans which are subject to a greater risk of loss than loans secured by a first priority mortgage lien.

In our Structured Business, we may invest in mezzanine loans that are generally secured by a pledge of the ownership interests of the entity that directly or indirectly owns the property. Mezzanine loans have a higher degree of risk than senior mortgage loans because the investment may become unsecured as a result of foreclosure by the mortgage holder. In the event of a bankruptcy of our borrower, we may not have full recourse to the assets of the borrower, or the borrower’s assets may not be sufficient to satisfy our mezzanine loan. If a borrower defaults on our mezzanine loan or debt senior to our loan, or in the event of a borrower bankruptcy, our mezzanine loan will be satisfied only after the senior debt is paid. As a result, we may not recover some or all of our investment. In addition, mezzanine loans may have higher loan to value ratios than mortgage loans, resulting in less equity in the property and increasing the risk of loss of principal.

We invest in junior participation loans which may be subject to additional risks relating to the privately negotiated structure and terms of the transaction, which may result in losses to us.

In our Structured Business, we may invest in junior participation loans, which are mortgage loans typically secured by a first mortgage on a single commercial property or group of related properties but subordinated to a senior note secured by the same first mortgage on the same collateral. As a result, if a borrower defaults, there may not be sufficient funds remaining to pay the junior participation loan after payment of the senior note. Since each transaction is privately negotiated, the structure of such loans can vary. For example, as a holder of a junior participation loan, our rights to control the process following a borrower default may be limited. A junior participation loan may not be liquid and, consequently, we may be unable to dispose of underperforming or non-performing investments. The higher risks associated with a subordinate position in any investment we make could subject us to increased risk of losses.

Volatility in values of multifamily and commercial properties may adversely affect our loans and investments.

Multifamily and commercial property values and net operating income derived from such properties are subject to volatility and may be affected adversely by a number of factors, including fires and other casualties, natural disasters, acts of war and/or terrorism, adverse economic conditions, local real estate conditions (such as an oversupply of similar properties), changes or continued weakness in specific industry segments, construction quality, construction cost, age and design, demographic factors, retroactive changes to building or similar codes, increases in operating expenses (such as energy costs) and others that may cause unanticipated and uninsured performance declines and/or losses to us or the owners and operators of the real estate securing our investment. In the event a property’s net operating income decreases, a borrower may have difficulty repaying our loan, which could result in losses to us. In addition, decreases in property values reduce the value of the collateral and the potential proceeds available to a borrower to repay our loans, which could negatively impact our operating results.

Many of our commercial real estate loans are funded with interest reserves and our borrowers may be unable to replenish those interest and other reserves once they run out.

Given the transitional nature of many of the loans in our Structured Business portfolio, we often require borrowers to post reserves to cover interest and operating expenses until the property cash flows are projected to increase sufficiently to cover those costs. We generally require the borrower to replenish reserves if they are depleted due to underperformance or if the borrower wants

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to exercise extension options under the loan. Revenues from the properties underlying these loans may decrease in an economic downturn, making it more difficult for borrowers to replenish the reserves, which could have an adverse impact on our operating results and cash flows.

We may not have control over certain of our loans and investments.

Our ability to manage our structured portfolio of loans and investments may be limited by the form in which they are made. For example, our investments may be subject to rights of senior lenders and servicers under inter-creditor or servicing agreements whose interests may not be aligned with ours. We may co-invest with third parties through participation agreements, partnerships, joint ventures or other entities, and we may have limited control rights. We may rely on independent third party management or strategic partners with respect to the management of an asset. In such event, we may not be able to exercise sufficient control over the loan or investment and the risks associated therewith. Further, a third party partner may have financial difficulties that impact our asset or may have economic or business objectives which are inconsistent with ours. In addition, we may, in certain circumstances, be liable for the actions of our third party partners.

Properties may fail to perform as expected.

We may obtain properties through foreclosure proceedings or through other investment. Such properties may not perform as expected and may subject us to unknown liabilities including environmental remediation and claims by tenants, vendors or other persons against the former owners of the properties. Inaccurate assumptions regarding future rental or occupancy rates could result in overly optimistic estimates of future revenues. Further, operating expenses or the costs necessary to bring an acquired property up to standards established for its intended market position may be underestimated.

The loss of, or changes in, our Agency Business's relationships with the GSEs, U.S. Department of HUD and institutional investors would adversely affect our ability to originate commercial real estate loans through GSE and HUD programs, which would materially and adversely affect us.

Currently, the Agency Business originates a significant portion of its loans for sale through GSE and HUD programs. The Agency Business is approved as a Fannie Mae DUS lender nationwide, a Freddie Mac Program Plus lender in New York, New Jersey and Connecticut, a Freddie Mac Targeted Affordable Housing, Manufactured Housing Community, Seniors Housing and SBL lender nationwide, a HUD MAP and LEAN lender nationwide, and a Ginnie Mae issuer. Our status as an approved lender affords us a number of advantages but may be terminated by the applicable GSE or HUD at any time. The loss of such status would, or changes in our relationships could, prevent us from being able to originate real estate loans for sale through the particular GSE or HUD, which would materially and adversely affect us. It could also result in a loss of similar approvals from other GSEs or HUD.

We also originate and sell loans to investment banks through our Private Label and the CMBS conduit markets. If these investment banks discontinue their relationship with us and replacement investors cannot be found on a timely basis, we could be adversely affected.

Our Agency Business is subject to risk of loss in connection with defaults on loans sold under the Fannie Mae DUS program that could materially and adversely affect our results of operations and liquidity.

Under the Fannie Mae DUS program, our Agency Business originates and services multifamily loans for Fannie Mae without needing Fannie Mae's prior approval, as long as the loans meet the underwriting guidelines set forth by Fannie Mae. In return for such delegated authority and the commitment to purchase loans by Fannie Mae, we are required to share risk of loss on loans sold through Fannie Mae and we must provide collateral to Fannie Mae to secure any losses. Under the full risk-sharing formula, we absorb the first 5% of any losses on the UPB of a loan at the time of loss settlement, and above 5% we share the loss with Fannie Mae, with our maximum loss capped at 20% of the original UPB of a loan. Our Agency Business has modified its risk-sharing obligations on some Fannie Mae DUS loans to reduce potential loss exposure on those loans. In addition, Fannie Mae can increase our risk-sharing obligations if the loan does not meet specific underwriting criteria or if the loan defaults within 12 months of its sale to Fannie Mae. As of December 31, 2020, the Agency Business had pledged $54.2 million in restricted liquidity as collateral against future losses under $18.27 billion of loans outstanding that are subject to risk-sharing obligations. Fannie Mae collateral requirements may change in the future. As of December 31, 2020, the Agency Business's allowance for loss-sharing balance was $64.3 million, which may not be sufficient to cover future loss sharing obligations. While our Agency Business originates loans that meet the underwriting guidelines defined by Fannie Mae, in addition to our own internal underwriting guidelines, underwriting criteria may not always protect against loan defaults. Other factors can lead to a to default on a loan, such as a decline in property value, cash flow, occupancy,

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maintenance needs and other financing obligations. If loan defaults increase, our risk-sharing obligation payments under the Fannie Mae DUS program may increase which could have a material adverse effect on our results of operations and liquidity. In addition, any failure to pay our share of losses under the Fannie Mae DUS program could result in the revocation of our Fannie Mae license and in the exercise of various remedies available to Fannie Mae under the Fannie Mae DUS program, including the transfer of our servicing portfolio to another Fannie Mae approved servicer.

We satisfy most of our restricted liquidity requirements with Fannie Mae with a letter of credit issued by one of our lenders. If the letter of credit was not renewed for any reason, we could suffer a significant reduction in our cash flow from operations, or we may breach our obligations to Fannie Mae, which would have a material adverse effect on our Agency Business.

Our Agency Business is required to pledge restricted cash as collateral for our loss sharing obligations. As of December 31, 2020, this requirement totaled $54.2 million and was satisfied with a $45.0 million letter of credit issued to Fannie Mae by one of our lenders and $9.2 million of cash collateral. Our current letter of credit facility expires in September 2023. The facility is collateralized by the cash flow generated from the Agency Business's Fannie Mae servicing portfolio and contains certain financial and other covenants. If we were to default on the letter of credit facility, or we are unable to renew or replace this facility on favorable terms, or at all, it could have a material adverse effect on our cash flow and our financial condition. If we were unable to replace the letter of credit facility with either a similar facility or cash, we would be in breach of our obligations to Fannie Mae, which would have a material adverse effect on our business and operations.

If we fail to act proactively with delinquent borrowers in an effort to avoid a default, the number of delinquent loans could increase, which could have a material adverse effect on us.

As a loan servicer for GSEs and HUD, we are the primary contact with the borrower throughout the life of the loan and under our servicing agreements, we are responsible for asset management, including actions to mitigate losses. We believe we have developed an effective asset management process for tracking each loan we service. However, we may be unsuccessful in identifying loans that are in danger of underperforming or defaulting or in taking appropriate action once those loans are identified. While we can make recommendations, decisions regarding loss mitigation are within the control of the GSEs, HUD and institutional investors. When loans become delinquent, we may incur additional expenses in servicing and asset managing the loans and we are required to advance principal and interest payments and tax and insurance escrow amounts. Our Agency Business could also be subject to a loss of its contractual servicing fee, and for its loss sharing obligations to Fannie Mae. These events could have a negative impact on our cash flows and on the net carrying value of the MSRs on our balance sheet and could result in a charge to our earnings. As a result of the foregoing, a rise in delinquencies could have a material adverse effect on our Agency Business.

A reduction in the prices paid for the loans and services of our Agency Business or an increase in loan or security interest rates by investors could materially and adversely affect our results of operations and liquidity.

The Agency Business's results of operations and liquidity could be materially and adversely affected if the GSEs, HUD or institutional investors lower the price they are willing to pay for loans or services or adversely change the material terms of their loan purchases or servicing arrangements with us. A number of factors determine the price we receive for our agency loans. With respect to Fannie Mae originations, loans are generally sold as Fannie Mae insured securities to third-party investors. For HUD originations, loans are generally sold as Ginnie Mae securities to third-party investors. In both cases, the price paid to us reflects, in part, the competitive market bidding process for these securities.

Our Agency Business sells loans directly to Freddie Mac who may choose to hold, sell or later securitize such loans. We believe terms set by Freddie Mac are influenced by similar market factors as those that impact the price of Fannie Mae insured or Ginnie Mae securities, although the pricing process differs. With respect to loans that are placed with institutional investors, the origination fees that we receive from borrowers are determined through negotiations, competition and other market conditions.

Loan servicing fees are based, in part, on the risk-sharing obligations associated with the loan and the market pricing of credit risk. The credit risk premium offered by Fannie Mae for new loans can change periodically but remains fixed once we enter into a commitment to sell the loan. Over the past several years, Fannie Mae loan servicing fees have increased due to the market pricing of credit risk. There can be no assurance that such fees will continue to remain at such levels or that such levels will be sufficient if delinquencies occur.

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A significant portion of our Agency Business's revenue is derived from loan servicing fees and declines in, or terminations of, servicing engagements, or breaches of servicing agreements, could have a material adverse effect on us.

We expect that loan servicing fees will continue to represent a significant portion of our Agency Business' revenues. These fees are primarily derived from loans that have been originated by us and sold through GSE and HUD programs. A decline in the number or value of loans that the Agency Business originates for these investors or terminations of its servicing engagements will decrease these fees. HUD has the right to terminate our current servicing engagements for cause. In addition to termination for cause, Fannie Mae and Freddie Mac may terminate our servicing engagements without cause by paying a termination fee, which may not compensate us fully for the loss of the future servicing revenue. The Agency Business is also subject to losses that may arise as a result of servicing errors, such as a failure to maintain insurance, pay taxes or provide required notices. If we fail to perform, or we breach our servicing obligations to the GSEs or HUD, our servicing engagements may be terminated. Declines in or terminations of servicing engagements or breaches of such obligations could materially and adversely affect our financial results.

The Agency Business is subject to the risk of failed loan deliveries, and even after a successful closing and delivery, we may be required to repurchase the loan or to indemnify the investor if there is a breach of a representation or warranty made by the Agency Business in connection with the sale of the loan through a GSE or HUD program, any of which could have a material adverse effect on us.

Our Agency Business bears the risk that a borrower will choose not to close on a loan that has been pre-sold to an investor or that the investor will choose not to purchase a loan under certain circumstances, including, for example, a casualty event that impacts the condition of a property after we fund the loan and prior to the investor purchase date. We also bear the risk of serious errors in loan documentation that prevent timely delivery of the loan prior to the investor purchase date. A failure to deliver a loan could be a default under the warehouse facility we used to finance the loan. Although the Agency Business has experienced only a few failed loan deliveries in its history, none of which had a material impact on its financial condition or results of operations, we can provide no assurance that we will not experience additional failed deliveries in the future or that any losses will not be material or will be mitigated through property insurance or payment protections.

We must make certain representations and warranties concerning each loan we originate for GSE or HUD programs. The representations and warranties relate to our practices in the origination and servicing of the loans and the accuracy of the information being provided by us. For example, we are generally required to provide the following, among other, representations and warranties: we are authorized to do business and to sell or assign the loan; the loan conforms to the requirements of the GSE or HUD and certain laws and regulations; the underlying mortgage represents a valid first lien on the property and there are no other liens on the property; the loan documents are valid and enforceable; taxes, assessments, insurance premiums, rents and similar other payments have been paid or escrowed; the property is insured, conforms to zoning laws and remains intact; and we do not know of any issues regarding the loan that are reasonably expected to cause the loan to be delinquent or unacceptable for investment or adversely affect its value.

In the event of a breach of any representation or warranty, investors could, among other things, require us to repurchase the loan or seek indemnification for losses or, in the case of Fannie Mae, increase the level of risk-sharing on the loan. Our obligation to repurchase the loan is independent of our risk-sharing obligations. The GSEs or HUD could require us to repurchase a loan if representations and warranties are breached, even if the loan is not in default. Because many such representations and warranties are based on third-party reports, such as title reports and environmental reports, we may not receive similar representations and warranties from such third parties that would serve as a claim against them. Even if we receive representations and warranties from such third parties or the borrower, our ability to recover on any such claim may be dependent, in part, upon the financial condition and liquidity of such third party or the borrower. Although we believe that we have capable personnel at all levels, use qualified third parties and have established controls to ensure that all loans are originated pursuant to requirements established by the GSEs and HUD, in addition to our own internal requirements, there can be no assurance that we, our employees or third parties will not make mistakes. Any significant repurchase or indemnification obligations imposed on us could have a material adverse effect on the Agency Business.

For most loans we service under the Fannie Mae and HUD programs, we are required to advance payments due to investors if the borrower is delinquent in making such payments, which requirement could adversely impact our liquidity and harm our results of operations.

For most loans we service under the Fannie Mae DUS program, we are required to advance the principal and interest payments and tax and insurance escrow amounts if the borrower is delinquent in making loan payments. After four continuous months of making advances on behalf of the borrower, we can submit a reimbursement claim to Fannie Mae, which Fannie Mae may approve at its discretion. We are reimbursed by Fannie Mae for these advances in the event the loan is brought current. In the event of a default,

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any advances made by the Agency Business are used to reduce the proceeds required to settle any loss share. Our advances may also be reimbursed, to the extent that any recovery on the collateral exceeds the UPB.

Under the HUD program, we are obligated to advance tax and insurance escrow amounts and principal and interest payments on the underlying loan until the Ginnie Mae security has been fully paid. In the event of a default on a HUD insured loan, we can elect to assign the loan to HUD and file a mortgage insurance claim. HUD will reimburse approximately 99% of any losses of principal and interest on the loan and Ginnie Mae will reimburse most of the remaining losses of principal and interest.

Although the Agency Business has historically funded all required advances from operating cash flow, there can be no assurance we will be able to do so in the future. If the Agency Business does not have sufficient operating cash flows to fund such advances, we may need to finance such amounts. We currently have a credit facility with a $50 million sublimit for principal and interest advances we make as the primary servicer to Fannie Mae in connection with potential delinquent loans under the Fannie Mae forbearance program, however, such financing may not be available to us in the future, or, may be costly and could prevent the Agency Business from pursuing its business and growth strategies.

Risks Related to Our Financing and Hedging Activities

We may not be able to access financing sources on favorable terms, or at all, which could adversely affect our ability to execute our business plan.

We finance our Structured Business loans and investments through a variety of means, including CLOs, credit facilities, equity capital, senior and convertible debt instruments, and other structured financings. We finance our Agency Business loan originations, prior to sale to, or securitization by, an agency, through credit facilities provided by commercial banks. Our access to these sources of funding can be impacted by conditions in the financing markets that are beyond our control, including lack of liquidity and wider credit spreads, which we have experienced in the past. If these conditions deteriorate, there can be no assurance that any existing agreements will be renewed or extended at expiration and alternative sources of financing may not be available or may not accommodate our needs. This could subject us to more recourse indebtedness and the risk that debt service on less efficient forms of financing would require a larger portion of our cash flows, thereby reducing cash available for distribution to our stockholders, funds available for operations as well as for future business opportunities.

Credit facilities may contain restrictive covenants relating to our operations.

Credit facilities may contain various financial covenants and restrictions, including minimum net worth, liquidity and debt-to-equity ratios. Other restrictive covenants may prohibit a change in control, disposing of or encumbering assets, limiting outstanding debt, and restrictions from making material amendments to underwriting guidelines without lender approval. While we actively manage our loan and investment portfolio, a weak economic environment may make compliance with these covenants more difficult. Failure to comply with any of these covenants could result in defaults and there can be no assurance that our lenders would waive any default or amend the defaulted covenant, which could have a material adverse effect on us.

We may not be able to obtain the level of leverage necessary to optimize our return on investment.

In our Structured Business, our return on investment depends, in part, upon our ability to grow our portfolio of invested assets through the use of leverage at a debt cost that is lower than the yield earned on our investments. We typically obtain leverage through the issuance of CLOs, credit agreements and other borrowings. Our ability to obtain the necessary leverage on beneficial terms depends upon market conditions and the quality of the portfolio assets that collateralize our indebtedness. Our failure to obtain and/or maintain leverage at desired levels or on attractive terms could have a material adverse effect on the performance of our Structured Business. Moreover, we may be dependent upon a few lenders to provide financing under credit agreements for our origination or acquisition of loans and investments and there can be no assurance that these agreements will be renewed or extended at expiration. Our ability to obtain financing through CLOs is subject to conditions in the debt capital markets which are impacted by factors beyond our control that may reduce the level of investor demand for such securities.

The debt facilities that we use to finance our investments may require us to provide additional collateral.

If the market value of the loans or investments pledged or sold by us to a funding source decline in value, we may be required by the lender to provide additional collateral or pay down a portion of the funds advanced. We may not have the funds available to pay down such future debt, which could result in defaults. Posting additional collateral to support these credit facilities would reduce our

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liquidity and limit our ability to leverage our assets. In the event we do not have sufficient liquidity to meet such requirements, lenders can accelerate the indebtedness, increase interest rates and terminate our ability to borrow. Further, lenders may require us to maintain a certain amount of uninvested cash or set aside unlevered assets sufficient to maintain a specified liquidity position. As a result, we may not be able to leverage our assets as fully as we would choose, which could reduce our return on assets. In the event that we are unable to meet these collateral obligations, our financial condition could deteriorate rapidly.

We utilize a significant amount of debt to finance our portfolio, which may subject us to an increased risk of loss, adversely affecting the return on our investments and reducing cash available for distribution.

We utilize a significant amount of debt to finance our operations, which may compound losses and reduce the cash available for distributions to our stockholders. We generally leverage our portfolio through the use of securitizations, including the issuance of CLOs, credit facilities, and other borrowings. The leverage we employ varies depending on the types of assets being financed, availability of favorable credit facilities, the loan-to-value and debt service coverage ratios of our assets, the yield on our assets, the targeted leveraged return we expect from our portfolio and our ability to meet ongoing covenants related to our asset mix and financial performance. Substantially all of our assets are pledged as collateral for our borrowings. In addition, we may acquire real property subject to debt obligations. The return on our investments and cash available for distribution to our stockholders may be reduced to the extent that changes in market conditions increase our financing cost relative to the income that we can derive from our assets.

Our debt service payments reduce the net income available for distributions to our stockholders. Moreover, we may not be able to meet our debt service obligations and, in such event, we risk the loss of some or all of our assets to foreclosure or sale to satisfy our debt obligations.

We may guarantee some of the leverage and contingent obligations of our subsidiaries.

We may guarantee the performance of the obligations of our subsidiaries, including credit facilities, repurchase agreements, derivative agreements and unsecured indebtedness. Non-performance on such obligations may cause losses to us in excess of the capital invested in our subsidiary and there is no assurance that we will have sufficient capital to cover any such losses.

We may not be able to acquire suitable investments for a CLO issuance, or we may not be able to issue CLOs on attractive terms, or at all, which may require us to utilize more costly financing for our investments.

We have financed, and, if the opportunities exist in the future, we may continue to finance certain of our investments in our Structured Business through the issuance of CLOs. During the period we are acquiring investments for eventual long-term financing through CLOs, we have typically financed these investments through repurchase and credit agreements. We are subject to the risk that we will not be able to acquire a sufficient amount of eligible investments to maximize the efficiency of a CLO issuance. In addition, conditions in the debt capital markets may make the issuance of CLOs less attractive to us even when we do have a sufficient pool of collateral, or we may not be able to execute a CLO transaction on terms favorable to us or at all. If we are unable to issue a CLO to finance these investments, we may be required to utilize other forms of potentially less attractive financing.

The use of CLO financings with over-collateralization and interest coverage requirements may have a negative impact on our cash flows.

The terms of CLOs will generally provide that the principal amount of investments must exceed the principal balance of the CLO bonds by a certain amount and that interest income exceeds interest expense by a certain amount. Generally, CLO terms provide that, if certain delinquencies and/or losses or other factors cause a decline in collateral value or cash flow levels, the cash flow otherwise payable on subordinated bonds, which may be held by us, may be redirected to repay senior classes of CLO bonds until the issuer or the collateral is in compliance with the terms of the governing documents. Other tests (based on delinquency levels or other criteria) may restrict our ability to receive interest payments from assets pledged to secure CLOs. We cannot assure that the performance tests will be satisfied. If our investments fail to perform as anticipated, our over-collateralization, interest coverage or other credit enhancement expense associated with our CLOs will increase. With respect to future CLOs we may issue, we cannot assure that the terms of the delinquency tests, over-collateralization requirements and interest coverage terms, cash flow release mechanisms or other significant terms will be favorable to us. Failure to obtain favorable terms with regard to these matters may adversely affect our cash flow and profitability.

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We may not be able to find suitable replacement investments for CLO reinvestment periods.

CLOs have defined periods during which principal payments on assets held in the CLO can be reinvested, commonly referred to as a reinvestment period. Our ability to find investments during the reinvestment period that meet the criteria set forth in the CLO governing documents may determine the success of our CLOs. Our potential inability to find suitable investments may cause, among other things, lower returns, interest deficiencies, hyper-amortization of the senior CLO liabilities and may cause us to reduce the life of the CLO and accelerate the amortization of certain fees and expenses.

We may be required to repurchase loans that we have sold or to indemnify holders of our CLOs.

If any of the loans we originate or acquire and sell or securitize through CLOs do not comply with representations and warranties we make about the loans, the borrowers and the underlying properties, we may be required to repurchase those loans, replace them with substitute loans or indemnify persons for losses or expenses incurred as a result of a breach of a representation or warranty. Repurchased loans typically require a significant allocation of working capital to carry on our books, and our ability to borrow against such assets is limited. Any significant repurchases or indemnification payments could adversely affect our financial condition and operating results.

Through our Private Label platform we engage in securitization transactions relating to real estate mortgage loans that expose us to potentially material risks.

Securitizations and other similar transactions generally require us to incur short-term debt on a recourse basis to finance the accumulation of loans or other assets prior to securitization. If demand for investing in securitization transactions weakens, we may be unable to complete the securitization of loans accumulated for that purpose, which may adversely affect our financial results. In connection with engaging in securitization transactions, we perform due diligence with respect to the loans or other assets we are securitizing and make representations and warranties relating to those loans and assets.

Securitization transactions also require us to prepare marketing and disclosure materials, including term sheets, offering documents, and prospectuses, that include disclosures regarding the proposed securitization and the assets being securitized. If our marketing and disclosure materials are alleged or found to contain inaccuracies or omissions, we may be liable under federal and state law for damages to third parties that invest in these securitizations, including in circumstances where we relied on a third party in preparing accurate disclosures, and we may incur other expenses and costs in connection with disputing these allegations or settling claims. Additionally, we may retain various third-party service providers when we engage in securitization transactions, including special servicers, trustees, administrative and paying agents, and custodians, among others. We frequently contractually agree to indemnify these service providers against claims and losses they may suffer in connection with the provision of services to us and/or the securitization vehicle. To the extent any of these service providers are liable for damages to third parties that have invested in these securitization transactions, we may incur costs and expenses as a result of these indemnities.

The securitization market is subject to an evolving regulatory environment that may affect certain aspects of these activities.

As a result of past dislocation of the credit markets, the securitization market has become subject to additional regulation. In particular, pursuant to the Dodd-Frank Act, various federal agencies have promulgated rules that require issuers in securitizations to retain at least 5% of the risk associated with the securities. To the extent we utilize the securitization market and retain this risk of loss through subordinate interests or B Piece bonds in our CLO and Private Label securitizations, this could reduce our returns on these transactions.

Our loans and investments may be subject to fluctuations in interest rates which may not be adequately protected, or protected at all, by our hedging strategies.

Our current investment strategy for our Structured Business emphasizes loans with both floating and fixed interest rates. Floating rate investments earn interest at rates that adjust from time to time (typically monthly) based upon an index (typically LIBOR), allowing this portion of our portfolio to be insulated from changes in value due to changes in interest rates. Fixed rate investments, however, may experience changes in value as interest rates change. The majority of our interest-earning assets and interest-bearing liabilities in our Structured Business have floating rates of interest. However, depending on market conditions, fixed rate assets may become a greater portion of our new loan originations. We may employ hedging strategies to limit the effects of changes in interest rates (and in some cases credit spreads), including interest rate swaps, caps, floors and other derivative products. No strategy can completely insulate us from the risks associated with interest rate changes and there is a risk that they may provide no protection at all

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and potentially compound the impact of changes in interest rates. Hedging involves certain additional risks such as counterparty risk, the legal enforceability of hedging contracts, the early repayment of hedged transactions and the risk that unanticipated and significant changes in interest rates may cause a significant loss of basis in the contract and a change in current period expense. We cannot give assurances that we will be able to enter into hedging transactions or that such hedging transactions will adequately protect us against the foregoing risks. In addition, cash flow hedges which are not perfectly correlated (and appropriately designated and documented as such) with a variable rate financing will impact our reported income as gains and losses on the ineffective portion of such hedges will be recorded on our statement of income.

Hedging instruments often are not guaranteed by an exchange or its clearing house and involve risks and costs.

The cost of using hedging instruments increases during periods of rising and volatile interest rates and as the period covered by the instrument lengthens. We may increase our hedging activity and thus increase our hedging costs during periods when interest rates are volatile or rising and hedging costs have increased.

In addition, hedging instruments involve risk since they currently are often not guaranteed by an exchange or clearing house. The enforceability of agreements underlying derivative transactions may depend on compliance with applicable statutory, commodity and other regulatory requirements and, depending on the identity of the counterparty, applicable international requirements. The business failure of a hedging counterparty will most likely result in a default. Default by our counterparty may result in the loss of unrealized profits and force us to cover our resale commitments, if any, at the then current market price. Although generally we will seek to reserve the right to terminate our hedging positions, it may not always be possible to dispose of or close out a hedging position without the consent of the counterparty, and we may not be able to enter into an offsetting contract to cover our risk. We cannot assure that a liquid secondary market will exist for hedging instruments purchased or sold, and we may be required to maintain a position until exercise or expiration, which could result in losses.

We may enter into derivative contracts that could expose us to contingent liabilities in the future.

Subject to maintaining our qualification as a REIT, part of our investment strategy involves entering into derivative contracts that could require us to fund cash payments in the future under certain circumstances (e.g., the early termination of the derivative agreement caused by an event of default or other early termination event, or the decision by a counterparty to request margin securities it is contractually owed under the terms of the derivative contract). The amount due would be equal to the unrealized loss of the open swap positions with the applicable counterparty and could also include other fees and charges. These economic losses will be reflected in our financial results of operations, and our ability to fund these obligations will depend on the liquidity of our assets and access to capital at the time, and the need to fund these obligations could adversely impact our financial condition.

Our investments financed in foreign locations may involve significant risks.

We have financed, and, if the opportunities exist in the future, we may continue to finance, certain of our investments outside of the U.S. Financing investments in foreign locations may expose us to additional risks not typically inherent in the U.S. These risks include changes in exchange control regulations, political and social instability, expropriation, imposition of foreign taxes, less liquid markets, the lack of available information, higher transaction costs, less government supervision of exchanges, brokers and issuers, less developed bankruptcy laws, difficulty in enforcing contractual obligations, lack of uniform accounting and auditing standards and greater price volatility.

Transactions may be denominated in a foreign currency, which would subject us to the risk that the value of a particular currency may change in relation to the U.S. dollar. We may employ hedging techniques to minimize such risk, but we can offer no assurance that we will, in fact, hedge currency risk or, that if we do, such strategies will be effective. As a result, a change in currency exchange rates may adversely affect our profitability if future transactions outside the U.S. are denominated in a foreign currency.

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Risks Relating to Regulatory Matters

If our Agency Business fails to comply with the regulations and program requirements of the GSEs and HUD, we may lose our approved lender status with these entities and fail to gain additional approvals or licenses for our business. We are also subject to changes in laws, regulations and existing GSE and HUD program requirements, including potential increases in reserve and risk retention requirements that could increase our costs and affect the way we conduct the Agency Business, which could materially and adversely affect our financial results.

Our Agency Business is subject to federal, state and local laws and regulations, and the regulations and policies of the GSEs and HUD. These laws, regulations, rules and policies impose, among other things, minimum net worth, operational liquidity and collateral requirements. Fannie Mae requires the Agency Business to maintain operational liquidity based on a formula that considers the balance of the loan and the level of credit loss exposure (level of risk-sharing). Fannie Mae requires its DUS lenders to maintain collateral, which may include pledged securities, for their risk-sharing obligations. The amount of collateral required under the Fannie Mae DUS program is calculated at the loan level and is based on the balance of the loan, the level of risk-sharing, the seasoning of the loans and the rating of the Fannie Mae DUS lender.

Regulatory authorities also require the Agency Business to submit financial reports and to maintain a quality control plan for the underwriting, origination and servicing of loans. The Agency Business is also subject to inspection by the GSEs, HUD, and regulatory authorities. Any failure to comply with these requirements could lead to, among other things, the loss of a license as an approved GSE or HUD lender, the inability to gain additional approvals or licenses, the termination of contractual rights without compensation, demands for indemnification or loan repurchases, class action lawsuits and administrative enforcement actions.

Failure to maintain certain qualifications and licenses could adversely affect our results of operations.

Current laws and regulations impose qualification and licensing obligations on our business, in addition to imposing requirements and restrictions affecting, among other things: loan originations, interest rates, finance and other fees that we may charge, disclosures to borrowers, the terms of secured transactions, collection, repossession and claims handling procedures, personnel qualifications and other trade practices. Our business is also subject to inspection by certain state regulatory authorities. Any failure to comply with these requirements could result in a variety of consequences, including but not limited to the loss of the licensure required to originate, sell, or service loans, the inability to procure additional approvals or licenses, the inability to enforce our contracts, and administrative enforcement actions.

Failure to maintain an exemption from regulation as an investment company under the Investment Company Act would adversely affect our results of operations.

We conduct our business in a manner that allows us to avoid being regulated as an investment company under the Investment Company Act of 1940 (the “Act”). Pursuant to Section 3(c)(5)(C) of the Act, entities that are primarily engaged in the business of purchasing or otherwise acquiring “mortgages and other liens on and interests in real estate” are currently exempted from regulation thereunder. The SEC has provided guidance on the availability of this exemption and generally requires an exempt company to maintain at least 55% of its assets directly in “qualifying real estate interests.” To be considered a qualifying real estate interest test, an investment must meet various criteria. Loans that are secured by equity interests in entities that directly or indirectly own the underlying real property, rather than a mortgage on the underlying property itself, may not qualify for purposes of the 55% test. Mortgage-related securities that do not represent all of the certificates issued with respect to an underlying pool of mortgages may also not qualify for purposes of the 55% test. Therefore, our ability to invest in these types of loans and equity interests may be limited by the Act. There can be no assurance that the laws and regulations governing the applicability of the Act to REITs, including those of the SEC’s regarding the 55% test, will not change in a manner that adversely affects our operations. To the extent that we do not comply with the 55% test, another exemption or exclusion from registration under the Act or if the SEC no longer permits our exemption, we may be classified as an investment company. In that event, we could, among other things, be required to either (a) substantially change the manner in which we conduct our operations to avoid registration or (b) register as an investment company, either of which could have an adverse effect on us and the market price of our common stock. If we were required to register as an investment company, we would become subject to regulation with respect to our capital structure (including our ability to use leverage), management, operations, transactions with affiliated persons (as defined in the Act) and portfolio composition, including restrictions with respect to diversification and industry concentration and other matters.

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One of our subsidiaries is required to register under the Investment Advisors Act, and is subject to regulation under that Act.

One of our subsidiaries is subject to the extensive regulation prescribed by the Investment Advisers Act of 1940 (the “Advisors Act”). The SEC oversees our activities as a registered investment adviser under this regulatory regime. A failure to comply with the obligations imposed by the Advisers Act, including record-keeping, advertising, operating requirements, disclosure obligations and prohibitions on fraudulent activities, could result in fines, censure, suspensions of personnel or investing activities or other sanctions, including revocation of our registration as an investment adviser. The regulations under the Advisers Act are designed to protect investors and other clients, and are not designed to protect holders of our publicly traded stock. Even if a sanction imposed against our subsidiary or its personnel involves a small monetary amount, the adverse publicity related to such sanction could harm our reputation and our relationship with our investors and impede our ability to raise additional capital. In addition, compliance with the Advisors Act may require us to incur additional costs, and these costs may be material.

The effects of government regulation could negatively impact the market value of loans related to development projects.

Loans related to development projects bear additional risk in that government regulation could impact the value of the project by limiting the development of the property. If the proper approvals for the completion of the project are not granted, the value of the collateral may be adversely affected which may negatively impact the value of the loan.

A change to the conservatorship of Fannie Mae and Freddie Mac and related actions, along with any changes in laws and regulations affecting the relationship between Fannie Mae and Freddie Mac and the U.S. federal government, could materially and adversely affect our Agency Business.

Currently, the Agency Business originates most of its loans for sale through GSE and HUD programs and a substantial majority of our servicing rights are derived from loans we sell through GSE and HUD programs. Changes in the business charters, structure, or existence of one or both of the GSEs could eliminate or substantially reduce the number of loans we may originate with the GSEs, which in turn would lead to a reduction in our fee and interest income and our servicing revenue.

Conservatorships of the GSEs

The Federal Housing Finance Agency ("FHFA,") the GSEs' regulator, placed each GSE into conservatorship in 2008. The conservatorship is a statutory process designed to preserve and conserve the GSEs' assets and property and put them in a sound and solvent condition. The conservatorships have no specified termination dates and there continues to be significant uncertainty regarding the future of the GSEs, including how long they will continue to exist in their current forms, the extent of their roles in the housing markets and whether they will continue to exist following conservatorship. In 2014, the FHFA released its strategic plan for the GSEs, in which it changed its goal of "contraction" of the GSEs' multifamily businesses to "maintaining" the businesses.

Housing Finance Reform

In the past, federal legislation has been proposed to reform the housing finance system, including the GSEs. Several of the bills require the wind down or receivership of the GSEs within a specified period of enactment and place certain restrictions on the GSEs' activities prior to being wound down or placed into receivership. It is unclear at this time what the Biden administration’s views are with respect to the future of the GSE’s.

We expect Congress will continue to consider housing finance reform, including conducting hearings and considering legislation that could alter the housing finance system, including the activities or operations of the GSEs. We cannot predict the prospects for the enactment, timing or content of legislative proposals regarding the future status of the GSEs.

In November 2020, the FHFA released the GSE 2020 Scorecard (“2020 Scorecard”) which established Fannie Mae’s and Freddie Mac’s loan origination caps at $70 billion each, for a combined total opportunity of $140 billion (“2021 Caps”) and will run for a four-quarter period through the end of 2021. The 2021 Caps apply to all multifamily business and has no exclusions. Our originations with the GSEs are highly profitable executions as they provide significant gains from the sale of our loans, non-cash gains related to MSRs and servicing revenues. Therefore, a decline in our GSE originations could negatively impact our financial results. We are unsure whether the FHFA will impose stricter limitations on GSE multifamily production volume in the future.

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Cybersecurity Risks

If we are unable to safeguard against cybersecurity breaches and cyber-attacks with respect to our information systems, our business may be adversely affected.

Cybersecurity incidents and cyber-attacks, which include malicious software, ransomware or terrorists attacks, unauthorized attempts to gain access to sensitive, confidential or otherwise protected information related to us and our customers, have been occurring globally at a more frequent and severe level and are expected to continue to increase in frequency and severity in the future. In the course of our business, we gather, transmit and retain confidential information through our information systems. Although we endeavor to protect confidential information through the implementation of security technologies, processes and procedures, it is possible that an individual or group could penetrate our security systems and access sensitive information about our business and employees. Any misappropriation, loss or unauthorized disclosure of confidential information gathered, stored or used by us could have a material impact on the operation of our business, including damaging our reputation with our borrowers, employees, third parties and investors. We could also incur significant costs in implementing additional security measures and organizational changes, implementing additional protection technologies, training employees or engaging consultants. In addition, we could become subject to litigation as a result of any cybersecurity breach. We have not experienced any material misappropriation, loss or unauthorized disclosure of confidential or personally identifiable information as a result of a cybersecurity breach or other act, however, a cybersecurity breach or other act and/or disruption to our information technology systems could have a material adverse effect on our business, prospects, financial condition or results of operations.

Risks Related to Our Corporate and Ownership Structure

We may be significantly influenced by ACM and our chief executive officer.

Our chairman, chief executive officer and president is also the chief executive officer of ACM, and beneficially owns approximately 35% of the outstanding membership interests of ACM. ACM has approximately 11% of the voting power of our outstanding stock as of December 31, 2020. As a result of our chief executive officer’s beneficial ownership of stock held by ACM, as well as his beneficial ownership of additional shares of our common stock, our chief executive officer has approximately 12% of the voting power of our outstanding stock as of December 31, 2020. Because of his positions with us and ACM, and his ability to effectively vote a substantial minority of our outstanding stock, our chief executive officer has significant influence over our policies and strategy.

Our charter generally does not permit ownership in excess of 5% of our capital stock, and attempts to acquire our capital stock in excess of this limit are ineffective without prior approval from our Board of Directors which could discourage a change of control of us.

In order to qualify as a REIT, not more than 50% of the value of our outstanding shares of capital stock may be owned, directly or indirectly, by five or fewer individuals during the last half of a taxable year. To prevent that from occurring, our charter provides that, subject to certain exceptions, no person, including entities, may own, or be deemed to own by virtue of the attribution provisions of the Internal Revenue Code, more than 5% of the aggregate value or number of shares (whichever is more restrictive) of our outstanding common stock, or more than 5%, by value, of our outstanding shares of stock of all classes or series, in the aggregate.

While these restrictions are designed to prevent any five individuals from owning more than 50% of our shares, they could also discourage a change in control of our company. These restrictions may also deter tender offers that may be attractive to stockholders or limit the opportunity for stockholders to receive a premium for their shares if an investor makes purchases of shares to acquire a block of shares.

Our charter’s constructive ownership rules are complex and may cause the outstanding stock owned by a group of related individuals or entities to be deemed to be constructively owned by one individual or entity. Shares of our stock that would otherwise be directly or indirectly acquired or held by a person in violation of the ownership limitations are, in general, automatically transferred to a trust for the benefit of a charitable beneficiary, and the purported owner’s interest in such shares is void. In addition, any person who acquires shares in excess of these limits is obliged to immediately give written notice to us and provide us with any information we may request in order to determine the effect of the acquisition on our status as a REIT.

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Our Board of Directors have approved resolutions under our charter allowing our chief executive officer and ACM, in relation to our chief executive officer’s controlling equity interest, a former director, as well as four outside investors, to own more than the ownership interest limit of our common stock stated in our charter.

Our staggered board and other provisions of our charter and bylaws may prevent a change in our control.

Our Board of Directors is divided into three classes of directors. The current terms of the Class I, Class II and Class III directors will expire in 2022, 2023 and 2021, respectively. Directors of each class are chosen for three year terms upon the expiration of their current terms, and each year one class of directors is elected by the stockholders. The staggered terms of our directors may reduce the possibility of a tender offer or an attempt at a change in control, even though a tender offer or change in control might be in the best interest of our stockholders. In addition, our charter and bylaws also contain other provisions that may delay or prevent a transaction or a change in control that might involve a premium price for our common stock or otherwise be in the best interest of our stockholders.

Risks Related to Our Status as a REIT

If we fail to remain qualified as a REIT, we will be subject to corporate tax and could face a substantial tax liability.

We conduct our operations to qualify as a REIT under the Internal Revenue Code. However, qualification as a REIT involves the application of highly technical and complex Internal Revenue Code provisions for which only limited judicial and administrative authorities exist. Even a technical or inadvertent mistake could jeopardize our REIT status. Our continued qualification as a REIT will depend on our satisfaction of certain asset, income, organizational, distribution, stockholder ownership and other requirements on a continuing basis. In addition, our ability to satisfy the requirements to qualify as a REIT depends in part on the actions of third parties over which we have no control or only limited influence, including in cases where we own an equity interest in an entity that is classified as a partnership for U.S. federal income tax purposes.

Furthermore, new tax legislation, administrative guidance or court decisions, in each instance potentially with retroactive effect, could make it more difficult or impossible for us to qualify as a REIT. If we fail to qualify as a REIT in any tax year, then:

● We would be taxed as a domestic corporation, which, among other things, means we would be unable to deduct distributions to stockholders in computing taxable income and would be subject to federal income tax on our taxable income at corporate rates;

● Any resulting tax liability could be substantial and would reduce the amount of cash available for distribution to stockholders; and

● Unless we were entitled to relief under applicable statutory provisions, we would be disqualified from treatment as a REIT for the subsequent four taxable years following the year during which we lost our qualification, and thus, our cash available for distribution to stockholders would be reduced for each of the years during which we did not qualify as a REIT.

Even if we remain qualified as a REIT, we may face other tax liabilities that reduce our cash flow.

Even if we remain qualified for taxation as a REIT, we may be subject to certain federal, state and local taxes on our income and assets, including taxes on any undistributed income, tax on income from some activities conducted as a result of a foreclosure, and state or local income, property and transfer taxes. Any of these taxes would decrease cash available for distribution to our stockholders. In addition, in order to meet the REIT qualification requirements, or to avert the imposition of a 100% tax that applies to certain gains derived by a REIT from dealer property or inventory, we hold some of our assets through taxable subsidiary corporations, the income of which is subject to federal and state income tax.

The Agency Business may have adverse tax consequences.

As REITs, we and our subsidiary, Arbor Realty SR, Inc. (“ARSR”) generally may not directly hold certain assets and conduct certain operations in connection with the Agency Business. As a result, we are holding those assets and operations through taxable REIT subsidiaries (each, a “TRS”) of ARSR, which are subject to corporate income tax. Moreover, under the REIT asset tests, no more than 20% of our total gross assets may consist of the stock or other securities of one or more TRSs. In addition, although

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dividends payable by TRSs constitute qualifying income for purposes of the 95% REIT gross income test, they are non-qualifying income for purposes of the 75% REIT gross income test. Accordingly, if the value of our Agency Business or the income generated thereby increases relative to the value of our other, REIT-compliant assets and income, we or ARSR may fail to satisfy one or more of the Internal Revenue Code requirements applicable to REITs. Although the Agency Business is not expected to adversely affect our ability, or that of ARSR, to continue to qualify as a REIT in the future, no assurances can be given in that regard.

The “taxable mortgage pool” rules may increase the taxes that we may incur and reduce the amount of our distributions to our stockholders.

Certain of our securitizations have resulted in the creation of taxable mortgage pools for federal income tax purposes. So long as 100% of the equity interests in a taxable mortgage pool are owned by an entity that qualifies as a REIT, including ARSR, we would generally not be adversely affected by the characterization of the securitization as a taxable mortgage pool. Certain categories of stockholders, however, such as foreign stockholders eligible for treaty or other tax benefits, stockholders with net operating losses, and certain tax-exempt stockholders that are subject to unrelated business income tax, could be subject to increased taxes on a portion of their dividend income from us that is attributable to the taxable mortgage pool. To the extent that we elect to retain excess inclusion income attributable to the taxable mortgage pool rather than passing it through to our stockholders, we may incur corporate level tax on a portion of our income from the taxable mortgage pool. In that case, we may reduce the amount of our distributions to our stockholders by the amount of tax paid by us.

The “taxable mortgage pool” rules may limit the manner in which we effect future securitizations.

Certain of our securitization and other financing transactions could result in us, or a portion of our assets, to be treated as a taxable mortgage pools for federal income tax purposes. If we enter into such transactions, we could be precluded from selling equity interests in these securitizations to outside investors, or selling any debt securities issued in connection with these securitizations that might be considered to be equity interests for tax purposes. These limitations may prevent us from using certain techniques to maximize our returns from securitization and financing transactions.

Complying with REIT requirements may cause us to forego otherwise attractive opportunities.

To qualify as a REIT for federal income tax purposes we must continually satisfy tests concerning, among other things, the sources of our income, the nature and diversification of our assets, the amounts we distribute to our stockholders and the ownership of our stock. We may be required to make distributions to stockholders at disadvantageous times or when we do not have funds readily available for distribution. Thus, compliance with the REIT requirements may hinder our ability to operate solely on the basis of maximizing profits.

Complying with REIT requirements may force us to liquidate otherwise attractive investments.

To qualify as a REIT we must ensure that at the end of each calendar quarter at least 75% of the value of our assets consists of cash, cash items, government securities and qualified REIT real estate assets. The remainder of our investment in securities generally cannot comprise more than 10% of the outstanding voting securities, or more than 10% of the total value of the outstanding securities, of any one issuer. In addition, in general, no more than 5% of the value of our assets (other than assets which qualify for purposes of the 75% asset test) may consist of the securities of any one issuer, and no more than 20% of the value of our total assets may be represented by securities of one or more TRSs. If we fail to comply with these requirements, we must correct such failure within 30 days after the end of the calendar quarter to avoid losing our REIT status and suffering adverse tax consequences. As a result, we may be required to liquidate otherwise attractive investments, or, if we fail to liquidate the applicable investments, we may lose our status as a REIT.

We may be unable to generate sufficient revenue from operations to pay our operating expenses and to pay dividends to our stockholders.

As a REIT, we are generally required to distribute at least 90% of our REIT-taxable income each year to our stockholders. In order to qualify for the tax benefits afforded to REITs, we intend to declare quarterly dividends and to make distributions to our stockholders in amounts such that we distribute all or substantially all of our REIT-taxable income each year, subject to certain adjustments. However, our ability to make distributions may be adversely affected by the risk factors described in this report. In the event of a future downturn in our operating results and financial performance or unanticipated declines in the value of our asset portfolio, we may be unable to declare or pay quarterly dividends. The timing and amount of dividends are in the sole discretion of our

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Board of Directors, which considers, among other factors, our earnings, financial condition, debt service obligations and applicable debt covenants, REIT qualification requirements and other tax considerations and capital expenditure requirements as our board may deem relevant.

Among the factors that could adversely affect our results of operations and impair our ability to make distributions to our stockholders are:

● Use of funds and our ability to make profitable structured finance investments;

● Defaults in our asset portfolio or decreases in the value of our portfolio;

● Anticipated operating expense levels may not prove accurate, as actual results may vary from estimates; and

● Increased debt service requirements, including those resulting from higher interest rates on variable rate indebtedness.

A change in any one of these factors could affect our ability to make distributions. If we are not able to comply with the restrictive covenants and financial ratios contained in future credit facilities, our ability to make distributions to our stockholders may also be impaired. We cannot assure that we will be able to make distributions to our stockholders in the future or that the level of any distributions we make will increase over time.

We may need to borrow funds to satisfy our REIT distribution requirements, and a portion of our distributions may constitute a return of capital. Debt service on any borrowings for this purpose will reduce our cash available for distribution.

To qualify as a REIT, we must generally, among other requirements, distribute at least 90% of our REIT-taxable income, subject to certain adjustments, to our stockholders each year. To the extent that we satisfy the distribution requirement, but distribute less than 100% of our taxable income, we will be subject to federal corporate income tax on our undistributed taxable income. In addition, we will be subject to a 4% nondeductible excise tax if the actual amount that we pay out to our stockholders in a calendar year is less than a minimum amount specified under federal tax laws.

From time to time, we may generate taxable income greater than our net income for financial reporting purposes, or our taxable income may be greater than our cash flow available for distribution to our stockholders. If we do not have other funds available in these situations we could be required to borrow funds, issue stock or sell investments at disadvantageous prices or find another alternative source of funds to make distributions sufficient to enable us to satisfy the REIT distribution requirement and to avoid corporate income tax and the 4% excise tax in a particular year.

We may be subject to adverse legislative or regulatory tax changes that could reduce the market price of our common stock.

The present U.S. federal income tax treatment of REITs and their stockholders may be modified, possibly with retroactive effect, by legislative, judicial or administrative action at any time, which could affect the U.S. federal income tax treatment of an investment in our shares. The U.S. federal income tax rules, including those dealing with REITs, are constantly under review by persons involved in the legislative process, the Internal Revenue Service and the U.S. Treasury Department, which results in statutory changes as well as frequent revisions to regulations and interpretations.

The Tax Cuts and Jobs Act enacted in 2017 (“Tax Reform Act”) made substantial changes to the Internal Revenue Code. Among those changes for corporations, beginning in 2018, the corporate federal tax rate (which impacts our TRS) was reduced from 35% to 21%; various deductions were eliminated or modified, including substantial limitations on the deductibility of interest; and the deductions of net operating losses became subject to certain additional limitations. Ordinary dividends paid by a REIT (including dividends that we pay that are not capital gain dividends or “qualified dividend income”) are generally eligible for a 20% deduction from the applicable marginal rate. Therefore, the top marginal rate on such dividends is generally 29.6% (80% of the top marginal rate of 37%).

A portion of our dividends (including dividends received from our TRS) may be eligible for preferential rates as “qualified dividend income,” which has a top individual tax rate of 20% to U.S. stockholders. In addition, certain U.S. stockholders who are individuals, trusts or estates, and whose income exceeds certain thresholds, are required to pay a 3.8% medicare tax on our dividends and gain from the sale of our stock.

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Furthermore, certain provisions of the Tax Reform Act and the recently enacted legislation including the CARES Act and the Consolidated Appropriations Act, 2021 still require guidance through the issuance of treasury regulations in order to assess their scope and impact to us. There may be a substantial delay before the issuance of such treasury regulations, increasing the uncertainty as to the ultimate effect of the statutory amendments on us. There may also be further technical corrections legislation proposed with respect to the provisions of the recently enacted legislation, the effect of which cannot be predicted and may be adverse to us or our stockholders.

The tax and economic policy proposals unveiled by the Biden administration during President Biden’s campaign for the U.S. Presidency includes numerous provisions that would affect both individual and business taxes. Among the known business tax proposals favored by the Biden administration is an increase in the corporate tax rate from the current corporate rate of 21% as enacted under the Tax Reform Act. As the scope of the tax and economic policy agenda of the Biden administration is currently uncertain, we cannot determine how such proposals would impact us or our stockholders.

General Risks

The price of our common stock may be volatile.

The trading price of our common stock may be highly volatile and could be subject to a number of factors beyond our control, including the general reputation of REITs and the attractiveness of our equity securities in comparison to other equity securities, including securities issued by other real estate-based companies, our financial performance, and general stock and bond market conditions.

The market value of our stock is based primarily on the market's perception of our growth potential and our current and future earnings and dividends. Consequently, our stock may trade at prices that are higher or lower than its book value. If our future earnings or dividends are less than expected, it is likely that the market price of our stock will diminish.

At times, stock markets experience extreme price and volume fluctuations that affect the market prices of equity securities of many companies. These fluctuations may be unrelated or disproportionate to the operating performance of those companies. These broad market fluctuations, as well as general economic, political and market conditions such as recessions and interest rate changes, may negatively impact the market price of our stock. If the market price of our stock declines, you may not realize any return on your investment and may lose some or all of your investment.

Companies that experience volatility in the market price of their stock may be subject to securities class action litigation. We may be the target of this type of litigation in the future. Securities litigation against us could result in substantial costs and divert management's attention from other business concerns, which could also harm our business.

We depend on key personnel for our future success, the loss of whom could threaten our ability to operate our business successfully.

Our future success depends, to a significant extent, on our ability to hire and retain a sufficient number of qualified personnel, including our executive officers. The nature of our executive officers' experience and the extent of the relationships they have developed with owners of multifamily and commercial properties and financial institutions are important to our success. We cannot assure their continued employment as our officers. The loss of services of certain of our executive officers could harm our business and prospects.

The adverse resolution of a lawsuit could have a material adverse effect on our financial condition and results of operations.

The adverse resolution of litigation brought against us or any of our assets could have a material adverse effect on our financial condition and results of operations. See Note 15 for information on current litigation.

The impact of any future terrorist attacks and the availability of terrorism insurance expose us to certain risks.

Any future terrorist attacks, the anticipation of any such attacks, and the consequences of any military or other response by the U.S. and its allies may have an adverse impact on the U.S. financial markets, real estate markets and/or the economy in general. We cannot predict the effect that any such future events would have on our business or the credit quality of our loans and investments.

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The Terrorism Risk Insurance Act (“TRIA”), requires insurers to make terrorism insurance available under their property and casualty insurance policies in order to receive federal compensation under TRIA for insured losses. However, this legislation does not regulate the pricing of such insurance. The absence of affordable insurance coverage may adversely affect the real estate lending market, lending volume and the market’s overall liquidity and may reduce the number of suitable investment opportunities available to us and the pace at which we are able to make investments. If the properties that we invest in are unable to obtain affordable insurance coverage, the value of those investments could decline and in the event of an uninsured loss, we could lose all or a portion of our investment.

The impact of any future laws, and amendments to current laws, may impact our business.

Future federal and state legislation could impose additional obligations or restrictions with respect to our business, adversely impacting our revenue and/or expenses. It is difficult to predict the exact nature of any future legislative or regulatory initiatives and the extent to which they may impact our business, financial condition, or results of operations.

Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

Our principal corporate offices are located in leased space at 333 Earle Ovington Boulevard, Uniondale, New York, 11553.

Item 3. Legal Proceedings

We are not involved in any material litigation nor, to our knowledge, is any material litigation threatened against us, other than the litigation described in Note 15 of this report. We have not made a loss accrual for this litigation because we believe that it is not probable that a loss has been incurred and an amount cannot be reasonably estimated.

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

Market Information

Our common stock is listed on the New York Stock Exchange (“NYSE”) under the symbol “ABR.” On February 11, 2021, there were 72,621 record holders of our common stock, including persons holding shares in broker accounts under street names.

We are organized and conduct our operations to qualify as a REIT, which requires that we distribute at least 90% of taxable income. No assurance, however, can be given as to the amounts or timing of future distributions as such distributions are subject to our taxable earnings, financial condition, capital requirements and such other factors as our Board of Directors deems relevant.

Equity Compensation Plan Information

The following table presents information as of December 31, 2020 regarding the 2020 Amended Omnibus Stock Incentive Plan, as amended and restated (the “2020 Plan”), which is our only equity compensation plan.

	Number of Securities	Weighted Average	Number of
	to be Issued Upon	Exercise Price of	Securities
	Exercise of	Outstanding	Remaining
	Outstanding Options,	Options, Warrants	Available for
Plan Category	Warrants and Rights	and Rights	Future Issuance
Equity compensation plans approved by security holders:
2020 Plan (1)	–	N/A	5,380,635
Equity compensation plans not approved by security holders	N/A	N/A	N/A
Total	–	N/A	5,380,635

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(1)    On June 3, 2020, the stockholders authorized the issuance of an additional 5,000,000 shares of our common stock to be used for grants under the 2020 Plan.

Stockholder Return

The graph below compares the cumulative total stockholder return for our common stock with the Russell 2000 Index, the NAREIT All REITs Index and the FTSE NAREIT Mortgage REITs Index for the five year period from December 31, 2015 to December 31, 2020. The graph assumes a $100 investment on January 1, 2016 and the reinvestment of any dividends. This graph is not necessarily indicative of future stock price performance. The information included in the graph and table below was obtained from S&P Global Market Intelligence.

	Period Ending
Index	12/31/2015	12/31/2016	12/31/2017	12/31/2018	12/31/2019	12/31/2020
Arbor Realty Trust, Inc.	100.00	113.81	144.09	187.38	290.80	320.00
Russell 2000 Index	100.00	121.31	139.08	123.76	155.35	186.36
NAREIT All REIT Index	100.00	109.28	119.41	114.51	146.66	138.06
FTSE NAREIT Mortgage REITs Index	100.00	122.85	147.16	143.45	174.05	141.38

In accordance with SEC rules, this “Stockholder Return” section shall not be incorporated by reference into any of our future filings under the Securities Act or the Exchange Act, and shall not be deemed to be soliciting material or to be filed under the Securities Act or the Exchange Act.

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Item 6. Selected Financial Data

Omitted pursuant to amendments to Item 301 of Regulation S-K effective February 10, 2021.

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

You should read the following discussion in conjunction with the sections of this report entitled “Forward-Looking Statements,” “Risk Factors” and “Selected Financial Data,” along with the historical consolidated financial statements including related notes, included in this report.

Overview

Through our Structured Business, we invest in a diversified portfolio of structured finance assets in the multifamily, single-family rental and commercial real estate markets, primarily consisting of bridge and mezzanine loans, including junior participating interests in first mortgages and preferred and direct equity. We also invest in real estate-related joint ventures and may directly acquire real property and invest in real estate-related notes and certain mortgage-related securities.

Through our Agency Business, we originate, sell and service a range of multifamily finance products through Fannie Mae and Freddie Mac, Ginnie Mae, FHA and HUD. We retain the servicing rights and asset management responsibilities on substantially all loans we originate and sell under the GSE and HUD programs. We are an approved Fannie Mae DUS lender nationally, a Freddie Mac Multifamily Conventional Loan lender, seller/servicer, in New York, New Jersey and Connecticut, a Freddie Mac affordable, manufactured housing, senior housing and SBL lender, seller/servicer, nationally and a HUD MAP and LEAN senior housing/healthcare lender nationally. We also originate and service permanent financing loans underwritten using the guidelines of our existing agency loans sold to the GSEs, which we refer to as "Private Label" loans and originate and sell finance products through conduit/commercial mortgage-backed securities ("CMBS") programs. We pool and securitize the Private Label loans and sell certificates in the securitizations to third-party investors, while retaining the servicing rights and APL certificates of the securitization.

We conduct our operations to qualify as a REIT. A REIT is generally not subject to federal income tax on its REIT-taxable income that is distributed to its stockholders, provided that at least 90% of its REIT-taxable income is distributed and provided that certain other requirements are met.

Our operating performance is primarily driven by the following factors:

Net interest income earned on our investments. Net interest income represents the amount by which the interest income earned on our assets exceeds the interest expense incurred on our borrowings. If the yield on our assets increases or the cost or borrowings decreases, this will have a positive impact on earnings. However, if the yield earned on our assets decreases or the cost of borrowings increases, this will have a negative impact on earnings. Net interest income is also directly impacted by the size and performance of our asset portfolio. We recognize the bulk of our net interest income from our Structured Business. Additionally, we recognize net interest income from loans originated through our Agency Business, which are generally sold within 60 days of origination.

Fees and other revenues recognized from originating, selling and servicing mortgage loans through the GSE and HUD programs. Revenue recognized from the origination and sale of mortgage loans consists of gains on sale of loans (net of any direct loan origination costs incurred), commitment fees, broker fees, loan assumption fees and loan origination fees. These gains and fees are collectively referred to as gain on sales, including fee-based services, net. We record income from MSRs at the time of commitment to the borrower, which represents the fair value of the expected net future cash flows associated with the rights to service mortgage loans that we originate, with the recognition of a corresponding asset upon sale. We also record servicing revenue which consists of fees received for servicing mortgage loans, net of amortization on the MSR assets recorded. Although we have long-established relationships with the GSE and HUD agencies, our operating performance would be negatively impacted if our business relationships with these agencies deteriorate. Additionally, we also recognize revenue from originating, selling and servicing our Private Label loans.

Income earned from our structured transactions. Our structured transactions are primarily comprised of investments in equity affiliates, which represent unconsolidated joint venture investments formed to acquire, develop and/or sell real estate-related assets. Operating results from these investments can be difficult to predict and can vary significantly period-to-period. If interest rates were to rise, it is likely that income from these investments would be significantly and negatively impacted, particularly from our investment in a residential mortgage banking business, since rising interest rates generally decrease the demand for residential-real estate loans

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and the number of loan originations. In addition, we periodically receive distributions from our equity investments. It is difficult to forecast the timing of such payments, which can be substantial in any given quarter. We account for structured transactions within our Structured Business.

Credit quality of our loans and investments, including our servicing portfolio. Effective portfolio management is essential to maximize the performance and value of our loan and investment and servicing portfolios. Maintaining the credit quality of the loans in our portfolios is of critical importance. Loans that do not perform in accordance with their terms may have a negative impact on earnings and liquidity.

COVID-19 Impact. The global outbreak of COVID-19 that began in early 2020 has forced many countries, including the U.S., to declare national emergencies, to institute "stay-at-home" orders, to close financial markets and to restrict operations of non-essential businesses. Such actions are creating significant disruptions in global supply chains, and adversely impacting many industries. COVID-19 could have a continued and prolonged adverse impact on economic and market conditions and could trigger a period of global economic slowdown. The impact of COVID-19 on companies is evolving rapidly, and the extent and duration of the economic fallout from this pandemic, both globally and to our business, remain unclear and present risk with respect to our financial condition, results of operations, liquidity, and ability to pay distributions. We expect the effects of the COVID-19 pandemic to continue to negatively impact our financial performance and operating results during 2021.

Significant Developments During 2020

Capital Markets Activity.

● We raised $524.7 million of capital through issuances of senior unsecured debt and common stock issuances through a public offering and an “At-The-Market” equity offering sales agreement with JMP Securities LLC (“JMP”). We used a significant portion of the net proceeds to redeem secured indebtedness and make investments and also used $37.7 million to purchase OP Units and common shares; and

● We filed a shelf registration statement as a "well-known seasoned issuer," which registered an unlimited and indeterminate amount of debt or equity securities for future issuance and sale. The shelf registration statement was declared effective upon filing.

Financing Activity.

● We closed our thirteenth collateralized securitization vehicle (CLO XIII) totaling $800.0 million of real estate related assets and cash, of which $668.0 million of investment grade notes were issued to third party investors and $70.0 million of below investment-grade notes and a $62.0 million equity interest in the portfolio were retained by us;

● We closed our first Private Label multifamily mortgage loan securitization totaling $727.2 million and retained the APL certificates totaling $63.6 million;

● We completed the unwind of CLO VIII, redeeming $282.9 million of outstanding notes which were repaid primarily from refinancing the remaining assets within our existing financing facilities (including CLO XIII), as well as with cash held by CLO VIII;

● We completed the unwind of our $70.0 million Luxembourg commercial real estate debt fund (“Debt Fund”) and redeemed all the outstanding notes with a portion of the proceeds from our senior unsecured notes issued in March 2020; and

● We increased the capacity of our credit facilities and repurchase agreements by approximately $420.0 million primarily by increasing the capacity of existing facilities.

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Adoption of Current Expected Credit Losses (“CECL”). The new CECL guidance, which we adopted on January 1, 2020, requires companies to estimate the expected lifetime credit loss of an asset over its contractual term with quarterly updates. During 2020, we recorded a $74.6 million net credit loss provision under CECL. See Note 2 for details.

Agency Business Activity.

● Loan originations and sales totaled $6.71 billion and $6.59 billion, respectively, and our fee-based servicing portfolio grew 23% to $24.63 billion from $20.06 billion at December 31, 2019. Our loan sales and servicing portfolio totals include the Private Label loans sold and securitized in May 2020; and

● We recorded losses on derivative instruments totaling $58.3 million, primarily related to our over-the-counter interest rate swap futures (“Swap Futures”) held to hedge interest rate exposure on our Private Label loans until they are securitized.

Structured Business Activity.

● Our Structured loan and investment portfolio grew 28% to $5.48 billion on loan originations totaling $2.43 billion, partially offset by loan runoff totaling $1.21 billion; and

● We recorded income of $75.7 million and received $43.2 million of cash distributions from our residential mortgage business joint venture.

Dividend. We raised our quarterly common dividend for the past three consecutive quarters to $0.33 per share, a 10% increase over the dividend declared in the fourth quarter of 2019 of $0.30 per share.

Current Market Conditions, Risks and Recent Trends

As discussed throughout this report, the COVID-19 pandemic has impacted the global economy in an unprecedented way, swiftly halting activity across many industries, and causing significant disruption and liquidity constraints in many market segments, including the financial services, real estate and credit markets. The impact of COVID-19 on companies continues to evolve, and the extent and duration of the economic fallout from this pandemic remains unclear. COVID-19 could have a continued and prolonged adverse impact on economic and market conditions and could trigger a period of global economic slowdown. Adverse economic conditions have and may continue to result in declining real estate values, increased payment delinquencies and defaults and increased loan modifications and foreclosures, all of which could significantly impact our results of operations, financial condition, business prospects and our ability to make distributions to our stockholders.

The pandemic has caused a dislocation in the capital markets resulting in a reduction of available liquidity. Many commercial mortgage REITs are suffering from the reduced available liquidity as access to capital is critical to grow their business. Despite this reduction in liquidity, subsequent to the first quarter of 2020 we raised $233.6 million through two private placement debt offerings and common stock issuances through a public offering and our “At-The-Market” equity offering sales agreements.

Our Agency Business requires limited capital to grow, as originations are financed through warehouse facilities for generally up to 60 days before the loans are sold, therefore, this lack of liquidity has not and should not, impact our ability to grow this business. However, our Structured Business is more reliant on the capital markets to grow, and therefore, a lack of liquidity could limit our ability to grow this business. In our Structured Business, 81% of our portfolio is in multifamily assets with most of these loans containing interest reserves and/or replenishment obligations by our borrowers.

The federal government, Fannie Mae and Freddie Mac have made certain forbearance and non-eviction programs available to borrowers and tenants should they need to counteract any short-term pressure on their properties from COVID-19 and its impact on the economy. For borrowers, in order to qualify for a forbearance, they need to demonstrate they have been adversely affected by the pandemic and their ability to make their loan payments has been impacted. All loan and rent payments that are suspended remain the obligations of the borrowers and tenants.

As of December 31, 2020, our Agency Business had approved forbearances related to approximately 0.5% of our $18.27 billion Fannie Mae DUS portfolio and approximately 5.2% of our $4.88 billion Freddie Mac portfolio. We are closely monitoring and managing the requests for forbearances and there could potentially be additional economic stress during 2021.

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Interest rates have trended downward during 2020 and remain at historically low levels. While lower interest rates generally have a positive impact on origination volume as borrowers look to refinance loans to take advantage of lower rates, our net interest income may be negatively impacted as higher yielding loans are paid off and replaced with lower yielding loans. However, we are somewhat insulated from decreasing interest rates, since a large portion of our structured loan portfolio has LIBOR floors, which could increase our net interest income in the future if rates remain at these historically low levels. Conversely, if interest rates were to rise, it could negatively impact our net interest income. An increase in rates would cause an increase in interest expense as most of our debt is variable. However, since a large portion of our structured loan portfolio has LIBOR floors that are in the money, any increase in interest income due to rising interest rates is not likely to be as substantial as the corresponding increase in interest expense.

We are a national originator with Fannie Mae and Freddie Mac, and the GSEs remain the most significant providers of capital to the multifamily market. In November 2020, the FHFA released the 2020 Scorecard which established Fannie Mae’s and Freddie Mac’s loan origination caps at $70 billion each, for a combined total opportunity of $140 billion, and will run for a four-quarter period through the end of 2021. The new caps apply to all multifamily business, have no exclusions and mandate that 50% be directed towards mission driven business or affordable housing. Our originations with the GSEs are highly profitable executions as they provide significant gains from the sale of our loans, non-cash gains related to MSRs and servicing revenues. Therefore, a decline in our GSE originations could negatively impact our financial results. We are unsure whether the FHFA will impose stricter limitations on GSE multifamily production volume in the future.

Changes in Financial Condition

Assets – Comparison of balances at December 31, 2020 to December 31, 2019:

Our Structured loan and investment portfolio balance was $5.48 billion and $4.28 billion at December 31, 2020 and 2019, respectively. This increase was primarily due to loan originations exceeding loan payoffs and paydowns by $1.23 billion. See below for details.

Our portfolio had a weighted average current interest pay rate of 5.23% and 5.98% at December 31, 2020 and 2019, respectively. Including certain fees earned and costs associated with the structured portfolio, the weighted average current interest rate was 5.80% and 6.68% at December 31, 2020 and 2019, respectively. Advances on our financing facilities totaled $4.92 billion and $3.93 billion at December 31, 2020 and 2019, respectively, with a weighted average funding cost of 2.64% and 3.82%, respectively, which excludes financing costs. Including financing costs, the weighted average funding rate was 3.03% and 4.35% at December 31, 2020 and 2019, respectively.

Activity from our Structured Business portfolio is comprised of the following ($ in thousands):

	Year Ended December 31,
	2020			2019
Loans originated (1)	$	2,433,679		$	2,803,251
Number of loans		137			173
Weighted average interest rate		5.67	%		6.50	%
(1) We committed to fund six SFR build-to-rent bridge loans totaling $197.8 million in the third and fourth quarters of 2020.
Loans paid-off / paid-down	$	1,208,071		$	1,748,387
Number of loans		85			137
Weighted average interest rate		6.56	%		7.36	%
Loans extended	$	748,640		$	808,140
Number of loans		43			45

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Loans held-for-sale from the Agency Business increased $125.6 million, primarily related to loan originations exceeding sales by $124.2 million as noted in the following table (in thousands). Loan sales includes $727.2 million of Private Label loans which were sold in connection with our first Private Label multifamily mortgage loan securitization in the second quarter of 2020.

	Loan
	Originations		Loan Sales
Fannie Mae	$	5,041,925	$	4,771,113
Freddie Mac		960,508		816,802
Private Label		382,191		727,154
FHA		327,345		272,659
Total	$	6,711,969	$	6,587,728

Capitalized mortgage servicing rights increased $93.6 million, primarily due to MSRs recorded on new loan originations, partially offset by amortization and write-offs. Our capitalized mortgage servicing rights represent the estimated value of our rights to service mortgage loans for others. At December 31, 2020, the weighted average estimated life remaining of our MSRs was 8.6 years.

Investments in equity affiliates increased $32.5 million, due to income from our investment in a residential mortgage banking business of $75.7 million, partially offset by $43.2 million in cash distributions received from the same investment.

Real estate owned decreased $11.7 million, primarily due to the sale of our hotel property.

Other assets increased $56.3 million, primarily due to an increase in our operating lease right-of-use assets as a result of office lease extensions and the reclassification of our SFR bond from securities held-to-maturity.

Liabilities – Comparison of balances at December 31, 2020 to December 31, 2019:

Credit facilities and repurchase agreements increased $556.6 million, primarily due to funding of new structured loan activity and loan originations exceeding sales by $124.2 million in our Agency Business as described above, partially offset by a paydown in our securities repurchase facilities that contained margin call provisions.

Collateralized loan obligations increased $387.2 million, primarily due to the issuance of a new CLO, where we issued $668.0 million of notes to third party investors, partially offset by the unwind of a CLO totaling $282.9 million.

We completed the unwind of our $70.0 million Debt Fund.

Senior unsecured notes increased $343.0 million, primarily due to our issuances of $275.0 million of 4.50% notes and $70.8 million of 8.00% notes.

Convertible senior unsecured notes decreased $16.2 million, primarily due to partial redemption of our 5.25% convertible notes.

Allowance for loss-sharing obligations increased $29.7 million, primarily due to the adoption of CECL in the first quarter of 2020. See Note 2 for details.

Other liabilities increased $63.3 million, primarily due to an increase in our operating lease liabilities as a result of office lease extensions and an increase in accrued compensation.

Equity

During 2020, we sold 14,790,121 shares of our common stock through a public offering and our “At-The-Market” agreement and issued 368,498 shares of common stock in connection with settlements of our convertible notes. We also repurchased 4,184,394 shares of our common stock and OP Units from ACM and certain of its members and repurchased 993,106 shares of our common stock under our share repurchase program.

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Distributions

The following table presents dividends declared (on a per share basis) for 2020:

Common Stock			Preferred Stock
					Dividend (1)
Declaration Date	Dividend		Declaration Date		Series A		Series B		Series C
February 13, 2020	$	0.30		January 31, 2020	$	0.515625	$	0.484375	$	0.53125
May 6, 2020	$	0.30		May 1, 2020	$	0.515625	$	0.484375	$	0.53125
July 29, 2020	$	0.31		July 29, 2020	$	0.515625	$	0.484375	$	0.53125
October 28,2020	$	0.32		October 28,2020	$	0.515625	$	0.484375	$	0.53125

(1) The dividend declared on January 31, 2020 was for December 1, 2019 through February 29, 2020. The dividend declared on May 1, 2020 was for March 1, 2020 through May 31, 2020. The dividend declared on July 29, 2020 was for June 1, 2020 through August 31, 2020. The dividend declared on October 28, 2020 was for September 1, 2020 through November 30, 2020.

Common Stock – On February 17, 2021, the Board of Directors declared a cash dividend of $0.33 per share of common stock. The dividend is payable on March 19, 2021 to common stockholders of record as of the close of business on March 3, 2021.

Preferred Stock – On February 1, 2021, the Board of Directors declared a cash dividend of $0.515625 per share of 8.25% Series A preferred stock; a cash dividend of $0.484375 per share of 7.75% Series B preferred stock; and a cash dividend of $0.53125 per share of 8.50% Series C preferred stock. These amounts reflect dividends from December 1, 2020 through February 28, 2021 and are payable on March 1, 2021 to preferred stockholders of record on February 15, 2021.

Deferred Compensation

During 2020, we issued 360,885 shares of restricted stock to our employees (including our chief executive officer) and 52,735 shares to the independent members of the Board of Directors. Our chief executive officer was also granted 275,569 shares of performance-based restricted stock units and 313,152 shares of performance-based restricted stock as a result of achieving goals related to the integration of our 2016 acquisition of ACM's agency platform (the “Acquisition”).

Our chief executive officer net settled 421,348 shares of fully vested performance-based restricted stock units for 215,014 common shares and 357,569 shares of fully vested performance-based restricted stock for 182,467 common shares. We also withheld 158,722 shares of restricted common stock from our employees (including our chief executive officer) to net settle and pay their respective withholding taxes in connection with awards that vested. See Note 17 for details of our deferred compensation transactions.

Agency Servicing Portfolio

The following table sets forth the characteristics of our loan servicing portfolio collateralizing our mortgage servicing rights and servicing revenue ($ in thousands):

	December 31, 2020
				Wtd. Avg.	Wtd. Avg.							Annualized
	Servicing			Age of	Portfolio							Prepayments		Delinquencies
	Portfolio		Loan	Portfolio	Maturity	Interest Rate Type				Wtd. Avg.		as a Percentage		as a Percentage
Product	UPB		Count	(in years)	(in years)	Fixed		Adjustable		Note Rate		of Portfolio (1)		of Portfolio (2)
Fannie Mae	$	18,268,268	2,712	2.8	9.0	97	%	3	%	4.12	%	6.40	%	0.33	%
Freddie Mac		4,881,080	1,413	2.6	11.7	88	%	12	%	3.99	%	11.47	%	0.65	%
FHA		752,116	89	3.0	32.9	100	%	—	%	3.39	%	33.60	%	—	%
Private Label		726,992	40	1.0	9.1	100	%	—	%	3.81	%	—	%	—	%
Total	$	24,628,456	4,254	2.7	10.3	95	%	5	%	4.06	%	8.05	%	0.37	%

	December 31, 2019
Fannie Mae	$	14,832,844	2,349	3.0	8.6	95	%	5	%	4.52	%	11.37	%	0.23	%
Freddie Mac		4,534,714	1,475	2.2	12.6	96	%	4	%	4.23	%	11.37	%	0.57	%
FHA		691,519	92	3.6	32.1	100	%	—	%	3.71	%	3.98	%	0.00	%
Total	$	20,059,077	3,916	2.9	10.3	95	%	5	%	4.43	%	11.12	%	0.30	%

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(1) Prepayments reflect loans repaid prior to six months from the loan’s maturity. The majority of our loan servicing portfolio has a prepayment protection term and therefore, we may collect a prepayment fee which is included as a component of servicing revenue, net.

(2) Delinquent loans reflect loans that are contractually 60 days or more past due. As of December 31, 2020 and 2019, delinquent loans totaled $91.3 million and $59.2 million, respectively, of which $19.6 million and $33.5 million, respectively, were in the foreclosure process. In addition, as of December 31, 2019, loans collateralizing our servicing portfolio totaling $3.2 million were in bankruptcy.

Our servicing portfolio represents commercial real estate loans originated in our Agency Business, which are generally transferred or sold within 60 days from the date the loan is funded. Primarily all of the loans in our servicing portfolio are collateralized by multifamily properties. In addition, we are generally required to share in the risk of any losses associated with loans sold under the Fannie Mae DUS program, see Note 12.

Comparison of Results of Operations for Years Ended 2020 and 2019

The following table provides our consolidated operating results ($ in thousands):

	Year Ended December 31,				Increase / (Decrease)
	2020		2019		Amount		Percent
Interest income	$	339,465	$	315,940	$	23,525	7	%
Interest expense		169,216		186,399		(17,183)	(9)	%
Net interest income		170,249		129,541		40,708	31	%
Other revenue:
Gain on sales, including fee-based services, net		94,607		65,652		28,955	44	%
Mortgage servicing rights		165,517		90,761		74,756	82	%
Servicing revenue, net		54,385		54,542		(157)	—	%
Property operating income		3,976		9,674		(5,698)	(59)	%
Loss on derivative instruments, net		(58,335)		(1,962)		(56,373)	nm
Other income, net		4,109		1,178		2,931	nm
Total other revenue		264,259		219,845		44,414	20	%
Other expenses:
Employee compensation and benefits		144,380		122,102		22,278	18	%
Selling and administrative		37,348		40,329		(2,981)	(7)	%
Property operating expenses		4,898		10,220		(5,322)	(52)	%
Depreciation and amortization		7,640		7,510		130	2	%
Impairment loss on real estate owned		—		1,000		(1,000)	nm
Provision for loss sharing (net of recoveries)		14,822		1,147		13,675	nm
Provision for credit losses (net of recoveries)		61,110		—		61,110	nm
Total other expenses		270,198		182,308		87,890	48	%
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes		164,310		167,078		(2,768)	(2)	%
Loss on extinguishment of debt		(3,546)		(7,439)		3,893	(52)	%
Loss on sale of real estate		(375)		—		(375)	nm
Income from equity affiliates		76,161		10,635		65,526	nm
Provision for income taxes		(40,393)		(15,036)		(25,357)	169	%
Net income		196,157		155,238		40,919	26	%
Preferred stock dividends		7,554		7,554		—	—
Net income attributable to noncontrolling interest		25,208		26,610		(1,402)	(5)	%
Net income attributable to common stockholders	$	163,395	$	121,074	$	42,321	35	%

nm – not meaningful

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The following table presents the average balance of our Structured Business interest-earning assets and interest-bearing liabilities, associated interest income (expense) and the corresponding weighted average yields ($ in thousands):

	Year Ended December 31,
	2020						2019
	Average		Interest		W/A Yield /		Average		Interest		W/A Yield /
	Carrying		Income /		Financing		Carrying		Income /		Financing
	Value (1)		Expense		Cost (2)		Value (1)		Expense		Cost (2)
Structured Business interest-earning assets:
Bridge loans	$	4,402,763	$	259,845	5.90	%	$	3,331,336	$	239,955	7.20	%
Preferred equity investments		207,736		22,701	10.93	%		180,336		20,679	11.47	%
Mezzanine / junior participation loans		174,622		15,421	8.83	%		183,324		22,529	12.29	%
Other		82,604		4,968	6.01	%		36,796		1,130	3.07	%
Core interest-earning assets		4,867,725		302,935	6.22	%		3,731,792		284,293	7.62	%
Cash equivalents		382,303		2,958	0.77	%		382,492		5,548	1.45	%
Total interest-earning assets	$	5,250,028	$	305,893	5.83	%	$	4,114,284	$	289,841	7.04	%

Structured Business interest-bearing liabilities:
CLO	$	2,462,799	$	56,800	2.31	%	$	1,816,217	$	80,094	4.41	%
Warehouse lines		985,693		34,444	3.49	%		871,407		43,018	4.94	%
Unsecured debt		877,420		52,378	5.97	%		488,865		32,930	6.74	%
Trust preferred		154,336		5,911	3.83	%		154,336		8,314	5.39	%
Debt fund		22,378		1,431	6.38	%		70,000		5,446	7.78	%
Total interest-bearing liabilities	$	4,502,626		150,964	3.35	%	$	3,400,825		169,802	4.99	%
Net interest income			$	154,929					$	120,039

(1) Based on UPB for loans, amortized cost for securities and principal amount for debt.

(2) Weighted average yield calculated based on annualized interest income or expense divided by average carrying value.

Net Interest Income

The increase in interest income was due to increases of $16.1 million, or 6%, from our Structured Business and $7.5 million, or 29%, from our Agency Business. The increase from our Structured Business was primarily due to a 30% increase in our average core interest-earning assets, as a result of loan originations exceeding loan runoff, partially offset by an 18% decrease in the average yield on core interest-earning assets, largely due to lower rates on originations as compared to loan runoff, a decrease in the average LIBOR rate and default interest and fees on a loan that paid off during 2019. The increase from our Agency Business was primarily due to an increase in the average loans held-for-sale as a result of higher originations, which includes Private Label loan originations prior to securitization in May 2020, partially offset by a decrease in the 10-year treasury note rate in 2020.

The decrease in interest expense was due to a decrease of $18.8 million, or 11%, from our Structured Business, partially offset by an increase of $1.7 million, or 10%, from our Agency Business. The decrease in our Structured Business was the result of a 33% decrease in the average cost of our interest-bearing liabilities, mainly from decreases in LIBOR and lower rates on recently issued debt, partially offset by a 32% increase in the average balance of our interest-bearing liabilities, due to growth in our loan portfolio and the recent issuance of additional unsecured debt. The increase from our Agency Business was primarily due to an increase in the average debt balance used to finance the increase in the average loans held-for-sale balance, partially offset by a decrease in the average LIBOR rate.

Agency Business Revenue

The increase in gain on sales, including fee-based services, net was primarily due to a 50% increase ($2.19 billion) in loan sales volume.

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The increase in income from MSRs was primarily due to a 41% increase in loan commitment volume, along with a 29% increase in the MSR rate (income from MSRs as a percentage of loan commitment volume) from 1.88% to 2.43%, mainly due to an increase in the average servicing fee on loan commitments.

Other Revenue

Property operating income and expenses both decreased in 2020 as a result of lower occupancy and closure of the hotel property for most of the second quarter as a result of the COVID-19 pandemic, as well as from the sale of the hotel in September 2020. See Note 9.

The increase in loss on derivative instruments was primarily due to losses recognized in our Agency Business on Swap Futures held in connection with our Private Label loans. See Note 13 for details.

Other Expenses

The increase in employee compensation and benefits expense was primarily due to an increase in commissions in our Agency Business in connection with higher loan sales volume, as well as increased headcount in both businesses associated with each business’s portfolio growth, including the full period impact in 2020 of new hires in 2019.

The decrease in selling and administrative expenses was primarily due to a $2.4 million decline in the Structured Business. Legal and consulting costs were lower as transactions and projects that were terminated or completed in 2019 did not recur in 2020. Administrative expenses were also lower in 2020 as a result of the COVID-19 pandemic due to travel restrictions and fewer events. These decreases were partially offset by a $2.5 million litigation settlement we recorded related to the hotel property that we sold in the third quarter of 2020.

The increases in provision for loss sharing and provision for credit losses were primarily due to CECL reserves recorded in connection with the adoption of Accounting Standard Update (“ASU”) 2016-13, Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”) in 2020. See Note 2 for details.

Loss on Extinguishment of Debt

The loss on extinguishment of debt in 2020 was primarily due to losses recognized in connection with the unwind of both CLO VIII and the Debt Fund. The loss on extinguishment of debt in 2019 was primarily due to the exchange transactions of our convertible notes. See Note 11 for details.

Income from Equity Affiliates

Income from equity affiliates in 2020 and 2019 primarily reflects income from our investment in a residential mortgage banking business of $75.7 million and $7.2 million, respectively, and distributions from an equity investment totaling $1.1 million and $3.5 million, respectively.

Provision for Income Taxes

In 2020, we recorded a tax provision of $40.4 million, which consisted of a current tax provision of $35.7 million and a deferred tax provision of $4.7 million. In 2019, we recorded a tax provision of $15.0 million, which consisted of a current tax provision of $14.9 million and a deferred tax provision of $0.2 million. The tax provision increase is primarily due to an increase in income generated from our residential mortgage banking business joint venture and growth in our Agency Business.

Net Income Attributable to Noncontrolling Interest

The noncontrolling interest relates to the outstanding OP Units issued as part of the Acquisition. There were 17,560,633 OP Units and 20,484,094 OP Units outstanding as of December 31, 2020 and 2019, respectively, which represented 12.5% and 15.7% of our outstanding stock at December 31, 2020 and 2019, respectively.

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Comparison of Results of Operations for Years Ended 2019 and 2018

For a discussion of our results of operations for the year ended 2019 compared to 2018, please refer to Item 7 of Part II, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the year ended December 31, 2019, which was filed with the SEC on February 14, 2020, and is available on the SEC’s website at www.sec.gov and the “Investor Relations” section of our website at www.arbor.com.

Liquidity and Capital Resources

Sources of Liquidity. Liquidity is a measure of our ability to meet our potential cash requirements, including ongoing commitments to repay borrowings, satisfaction of collateral requirements under the Fannie Mae DUS risk-sharing agreement and, as an approved designated seller/servicer of Freddie Mac’s SBL program, operational liquidity requirements of the GSE agencies, fund new loans and investments, fund operating costs and distributions to our stockholders, as well as other general business needs. Our primary sources of funds for liquidity consist of proceeds from equity and debt offerings, proceeds from CLOs and securitizations, debt facilities and cash flows from operations. We closely monitor our liquidity position and believe our existing sources of funds and access to additional liquidity will be adequate to meet our liquidity needs.

We are monitoring the COVID-19 pandemic and its impact on our financing sources, borrowers and their tenants, and the economy as a whole. The magnitude and duration of the pandemic, and its impact on our operations and liquidity, are uncertain and continue to evolve. To the extent that our financing sources, borrowers and their tenants continue to be impacted by the pandemic, or by the other risks disclosed in our filings with the SEC, it would have a material adverse effect on our liquidity and capital resources.

We had approximately $4.92 billion in total structured debt outstanding at December 31, 2020. Of this total, approximately $3.64 billion, or 74%, does not contain mark-to-market provisions and is comprised of non-recourse CLO vehicles, senior unsecured debt and junior subordinated notes, the majority of which have maturity dates in 2022, or later. The remaining $1.28 billion of debt is in warehouse and repurchase facilities with several different banks that we have long-standing relationships with. While we expect to extend or renew all of our facilities as they mature, given the current market environment, we believe that the extension terms may be less favorable than the terms of our current facilities.

In addition to our ability to extend our warehouse and repurchase facilities, we have approximately $400 million in cash and available liquidity as well as other liquidity sources, including our $24.63 billion agency servicing portfolio, which is mostly prepayment protected and generates approximately $112.0 million a year in recurring cash flow.

At December 31, 2020, we had $86.5 million of securities financed with $38.5 million of debt that was subject to margin calls related to changes in interest spreads. During 2020, we significantly reduced the UPB of this debt by $178.6 million to $38.5 million through a debt restructuring and the use of proceeds from our senior notes issued in the second quarter of 2020.

To maintain our status as a REIT under the Internal Revenue Code, we must distribute annually at least 90% of our REIT-taxable income. These distribution requirements limit our ability to retain earnings and thereby replenish or increase capital for operations. However, we believe that our capital resources and access to financing will provide us with financial flexibility and market responsiveness at levels sufficient to meet current and anticipated capital and liquidity requirements.

Cash Flows. Cash flows provided by operating activities totaled $55.2 million during the year ended December 31, 2020 and consisted primarily of net income of $196.2 million, partially offset by net cash outflows of $121.6 million as a result of loan originations exceeding loan sales in our Agency Business.

Cash flows used in investing activities totaled $1.16 billion during the year ended December 31, 2020. Loan and investment activity (originations and payoffs/paydowns) comprise the bulk of our investing activities. Loan originations from our Structured Business totaling $2.38 billion, net of payoffs and paydowns of $1.24 billion, resulted in net cash outflows of $1.13 billion. Cash outflows also included $37.9 million to purchase APL certificates in connection with our Private Label securitization in the second quarter of 2020.

Cash flows provided by financing activities totaled $1.13 billion during the year ended December 31, 2020 and consisted primarily of net cash inflows of $557.6 million from debt facility activities (financed loan originations were greater than facility paydowns), net proceeds of $384.9 million from CLO activity, $345.8 million received from the issuances of senior unsecured notes

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and $183.6 million received from common stock issuances, partially offset by, $173.1 million of distributions to our stockholders and OP Unit holders, $70.0 million for the unwind of the Debt Fund and $32.2 million for the redemption of OP units.

Agency Business Requirements. The Agency Business is subject to supervision by certain regulatory agencies. Among other things, these agencies require us to meet certain minimum net worth, operational liquidity and restricted liquidity collateral requirements, purchase and loss obligations and compliance with reporting requirements. Our adjusted net worth and operational liquidity exceeded the agencies’ requirements as of December 31, 2020. Our restricted liquidity and purchase and loss obligations were satisfied with letters of credit totaling $50.0 million and $9.2 million of cash collateral. See Note 15 for details about our performance regarding these requirements.

We also enter into contractual commitments with borrowers providing rate lock commitments while simultaneously entering into forward sale commitments with investors. These commitments are outstanding for short periods of time (generally less than 60 days) and are described in Note 13.

Debt Facilities. We maintain various forms of short-term and long-term financing arrangements. Borrowings underlying these arrangements are primarily secured by a significant amount of our loans and investments and substantially all of our loans held-for-sale. The following is a summary of our debt facilities (in thousands):

	December 31, 2020
							Maturity
Debt Instruments	Commitment (1)		UPB (2)			Available	Dates (3)
Structured Business
Credit facilities and repurchase agreements	$	1,943,726	$	1,286,100	$	657,626	2021 - 2022
Collateralized loan obligations (4)		2,532,343		2,532,343		—	2021 - 2025
Senior unsecured notes		670,750		670,750		—	2023 - 2027
Convertible senior unsecured notes		278,300		278,300		—	2021 - 2022
Junior subordinated notes		154,336		154,336		—	2034 - 2037
Structured Business total		5,579,455		4,921,829		657,626
Agency Business
Credit facilities (5)		2,275,000		952,622		1,322,378	2021
Consolidated total	$	7,854,455	$	5,874,451	$	1,980,004

(1) Includes temporary increases to committed amounts which have not expired as of December 31, 2020.

(2) Excludes the impact of deferred financing costs.

(3) See Note 15 for a breakdown of debt maturities by year.

(4) Maturity dates represent the weighted average remaining maturity based on the underlying collateral as of December 31, 2020.

(5) The Multifamily As Soon as Pooled ® Plus (“ASAP”) agreement we have with Fannie Mae has no expiration date.

These debt facilities, including their restrictive covenants, are described in Note 11.

Off-Balance-Sheet Arrangements. At December 31, 2020, we had no off-balance-sheet arrangements.

Inflation. Changes in the general level of interest rates prevailing in the economy in response to changes in the rate of inflation generally would not have a significant effect on our income because the majority of our interest-earning assets and interest-bearing liabilities have floating rates of interest. See “Quantitative and Qualitative Disclosures about Market Risk” below.

Derivative Financial Instruments

We enter into derivative financial instruments in the normal course of business to manage the potential loss exposure caused by fluctuations of interest rates. See Note 13 for details.

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Significant Accounting Estimates

Management’s discussion and analysis of financial condition and results of operations is based upon our consolidated financial statements, which have been prepared in accordance with the FASB Accounting Standards Codification™, the authoritative reference for accounting principles generally accepted in the U.S. (“GAAP”). The preparation of financial statements in conformity with GAAP requires the use of estimates and assumptions that could affect the reported amounts in our consolidated financial statements. Actual results could differ from these estimates.

A summary of our significant accounting policies is presented in Note 2. Many of these accounting policies require judgment and the use of estimates and assumptions when applying these policies in the preparation of our consolidated financial statements. Each quarter, we assess these estimates and assumptions based on several factors, including historical experience, which we believe to be reasonable under the circumstances. These estimates are subject to change in the future if any of the underlying assumptions or factors change.

Non-GAAP Financial Measures

Distributable Earnings. Beginning in the fourth quarter of 2020, we changed the name of our non-GAAP financial measure from core earnings to distributable earnings. Although calculated the same way as core earnings, we believe the name change to distributable earnings better reflects what this non-GAAP financial measure presents.

We are presenting distributable earnings because we believe it is an important supplemental measure of our operating performance and is useful to investors, analysts and other parties in the evaluation of REITs and their ability to provide dividends to stockholders. Dividends are one of the principal reasons investors invest in REITs. To maintain REIT status, REITs are required to distribute at least 90% of their REIT-taxable income. We consider distributable earnings in determining our quarterly dividend and believe that, over time, distributable earnings is a useful indicator of our dividends per share.

We define distributable earnings as net income (loss) attributable to common stockholders computed in accordance with GAAP, adjusted for accounting items such as depreciation and amortization (adjusted for unconsolidated joint ventures), non-cash stock-based compensation expense, income from MSRs, amortization and write-offs of MSRs, gains/losses on derivative instruments primarily associated with Private Label loans not yet sold and securitized, the tax impact on cumulative gains/losses on derivative instruments associated with Private Label loans sold during the periods presented, changes in fair value of GSE-related derivatives that temporarily flow through earnings, deferred tax (benefit) provision, CECL provisions for credit losses (adjusted for realized losses as described below) and amortization of the convertible senior notes conversion option. We also add back one-time charges such as acquisition costs and one-time gains/losses on the early extinguishment of debt.

We reduce distributable earnings for realized losses in the period we determine that a loan is deemed nonrecoverable in whole or in part. Loans are deemed nonrecoverable upon the earlier of: (i) when the loan receivable is settled (i.e. when the loan is repaid, or in the case of foreclosure, when the underlying asset is sold); or (ii) when we determine that it is nearly certain that all amounts due will not be collected. The realized loss amount is equal to the difference between the cash received, or expected to be received, and the book value of the asset.

Distributable earnings is not intended to be an indication of our cash flows from operating activities (determined in accordance with GAAP) or a measure of our liquidity, nor is it entirely indicative of funding our cash needs, including our ability to make cash distributions. Our calculation of distributable earnings may be different from the calculations used by other companies and, therefore, comparability may be limited.

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Distributable earnings is as follows ($ in thousands, except share and per share data):

	Year Ended December 31,
	2020		2019		2018
Net income attributable to common stockholders	$	163,395	$	121,074	$	108,312
Adjustments:
Net income attributable to noncontrolling interest		25,208		26,610		32,185
Income from mortgage servicing rights		(165,517)		(90,761)		(98,839)
Deferred tax provision (benefit)		4,726		150		(12,033)
Amortization and write-offs of MSRs		65,979		71,105		73,182
Depreciation and amortization		11,486		11,194		10,825
Loss on extinguishment of debt		3,546		7,439		5,041
Provision for credit losses, net		73,402		1,193		6,785
Loss (gain) on derivative instruments, net		43,596		1,687		(6,672)
Stock-based compensation		9,046		9,515		6,095
Distributable Earnings (1)	$	234,867	$	159,206	$	124,881
Diluted distributable earnings per share (1)	$	1.75	$	1.37	$	1.33
Diluted weighted average shares outstanding (1)		133,969,296		116,192,951		93,642,168

(1) Amounts are attributable to common stockholders and OP Units holders. The OP Units are redeemable for cash, or at our option for shares of our common stock on a one-for-one basis.

As noted above, we changed the name of our non-GAAP financial measure from core earnings to distributable earnings in the fourth quarter of 2020. Core earnings was introduced as our non-GAAP performance measure in the first quarter of 2020 as a replacement of adjusted funds from operations (“AFFO”). Core earnings was comparable to the previous AFFO metric, revised to exclude provisions for credit losses (including CECL) related to our structured loan portfolio, securities held-to maturity and loss-sharing obligations related to the Fannie Mae program. Prior period amounts presented in the table above have been conformed to reflect these changes.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Market risk is the exposure to loss due to factors that affect the overall performance of the financial markets such as changes in interest rates, availability of capital, equity prices, real estate values and credit ratings. The primary market risks that we are exposed to are capital markets risk, real estate values, credit risk and interest rate risk.

Capital Markets Risk. We are exposed to the risks related to the equity and debt capital markets and our ability to raise capital or finance our business operations through these markets. As a REIT, we are required to distribute at least 90% of our taxable income annually, which significantly limits our ability to accumulate operating cash flow and, therefore, requires us to utilize the equity and debt capital markets to finance our business. To mitigate this risk, we monitor both the equity and debt capital markets to make informed decisions on the amount, timing, type and terms of the capital we raise.

Real Estate Values and Credit Risk. Commercial mortgage assets may be viewed as exposing an investor to greater risk of loss than residential mortgage assets since such assets are typically secured by larger loans to fewer obligors than residential mortgage assets. Multifamily and commercial property values, net operating income derived from such properties, and borrowers’ credit ratings are subject to volatility and may be negatively affected by a number of factors, including, but not limited to, events such as natural disasters, acts of war, terrorism, local economic and/or real estate conditions (such as industry slowdowns, oversupply of real estate space, occupancy rates, construction delays and costs) and other macroeconomic factors beyond our control. The performance and value of our loan and investment and servicing portfolios depend on the borrowers’ ability to operate the properties that serve as collateral so that they produce adequate cash flow to pay their loans. We attempt to mitigate these risks through our underwriting and asset management processes. Our asset management team reviews our portfolios consistently and is in regular contact with borrowers to monitor the performance of the collateral and enforce our rights as necessary.

Interest Rate Risk. Interest rate risk is highly sensitive to many factors, including governmental monetary and tax policies, domestic and international economic and political considerations and other factors beyond our control.

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The operating results of our Structured Business depend in large part on differences between the income from our loans and our borrowing costs. Most of our Structured Business loans and borrowings are variable-rate instruments, based on LIBOR. The objective of this strategy is to minimize the impact of interest rate changes on our net interest income. We also have various fixed rate loans in our portfolio that are financed with variable rate LIBOR borrowings. Additionally, loans are sometimes extended and, consequently, do not pay off on their original maturity dates. If a loan is extended, our exposure to interest rate risk may be increased. In these instances, we could have a fixed rate loan financed with variable debt with no corresponding hedge, which may result in debt which is unprotected from interest rate risk. Some of our loans and borrowings are subject to interest rate floors. As a result, the impact of a change in interest rates may be different on our interest income than on our interest expense. We have utilized interest rate swaps in the past to limit interest rate risk. Derivatives are used for hedging purposes rather than speculation. We do not enter into financial instruments for trading purposes.

The following table projects the potential impact on interest for a 12-month period, assuming an instantaneous increase or decrease of 15 basis points and an increase of 25 basis points in LIBOR (in thousands). Because LIBOR rates were close to zero at December 31, 2020, we have excluded the impact of a 25 basis point decrease in LIBOR.

	Assets (Liabilities)		15 Basis		15 Basis		25 Basis
	Subject to Interest		Point		Point		Point
	Rate Sensitivity (1)		Increase		Decrease		Increase
Interest income from loans and investments	$	5,475,082	$	384	$	(255)	$	860
Interest expense from debt obligations		(4,921,829)		4,863		(4,702)		8,365
Net interest income				(4,479)		4,447		(7,505)
Interest from cash, restricted cash and escrows (2)		1,824,931		2,737		(2,737)		4,562
Net change to interest			$	(1,742)	$	1,710	$	(2,943)

(1) Represents the UPB of our loan portfolio and the principal balance of our debt.

(2) The interest rates on these balances are not indexed to LIBOR, they are negotiated periodically with each corresponding bank based on certain benchmark rates.

Based on our structured loans and investments and corresponding debt as of December 31, 2020, increases in LIBOR of 0.15% and 0.25% would decrease our annual net interest income as a result of LIBOR floors on a portion of our loan portfolio that are above LIBOR as of December 31, 2020, which would limit the effect of an increase on interest income. Conversely, these LIBOR floors would reduce the impact on interest income from decreases in LIBOR, which would result in increases to net interest income.

We enter into Swap Futures to hedge our exposure to changes in interest rates inherent in (1) our Structured Business SFR loans from the time the loans are originated until the time they can be financed with match term fixed rate securitized debt, and (2) our held-for-sale Agency Business Private Label loans from the time the loans are rate locked until sale and securitization. Our Swap Futures are tied to the five-year and ten-year swap rates and hedge our exposure to changes in the fair value of our Structured Business SFR loans and held-for-sale Agency Business Private Label loans until the time they are securitized. A 25 basis point and a 50 basis point increase to the five-year and ten-year swap rates on our Swap Futures held at December 31, 2020 would have resulted in a gain of $1.1 million and $2.2 million, respectively, in 2020, while a 25 basis point and a 50 basis point decrease in the rates would have resulted in a loss of $1.1 million and $2.3 million, respectively.

Our Agency Business originates, sells and services a range of multifamily finance products with Fannie Mae, Freddie Mac and HUD. Our loans held-for-sale to these agencies are not currently exposed to interest rate risk during the loan commitment, closing and delivery process. The sale or placement of each loan to an investor is negotiated prior to closing on the loan with the borrower, and the sale or placement is generally effectuated within 60 days of closing. The coupon rate for the loan is set after we establish the interest rate with the investor.

In addition, the fair value of our MSRs is subject to market risk since a significant driver of the fair value of these assets is the discount rates. A 100 basis point increase in the weighted average discount rate would decrease the fair value of our MSRs by $14.7 million as of December 31, 2020, while a 100 basis point decrease would increase the fair value by $15.6 million.

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Item 8. Financial Statements and Supplementary Data

	Page
Report of Independent Registered Public Accounting Firm	52
Consolidated Balance Sheets	54
Consolidated Statements of Income	55
Consolidated Statements of Comprehensive Income	56
Consolidated Statements of Changes in Equity	57
Consolidated Statements of Cash Flows	58
Notes to Consolidated Financial Statements	60
Schedule IV — Loans and Other Lending Investments	116

All other schedules are omitted because they are not applicable or the required information is shown in the consolidated financial statements or notes thereto.

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Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of Arbor Realty Trust, Inc. and Subsidiaries

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Arbor Realty Trust, Inc. and Subsidiaries (the Company) as of December 31, 2020 and 2019, the related consolidated statements of income, comprehensive income, changes in equity and cash flows for each of the three years in the period ended December 31, 2020, and the related notes and financial statement schedule listed in the Index at Item 15(a) (collectively referred to as the “consolidated financial statements”). In our opinion, based on our audits and the report of other auditors, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020, in conformity with U.S. generally accepted accounting principles.

We did not audit the financial statements of Wakefield Investment Holdings LLC, a corporation in which the Company has a 16.3% interest. In the consolidated financial statements, the Company's investment in Wakefield Investment Holdings LLC is stated at $59.2 million and $26.5 million as of December 31, 2020 and 2019, respectively, and the Company's equity in the net income of Wakefield Investment Holdings LLC is stated at $75.7 million in 2020, $7.2 million in 2019 and $0.7 million in 2018. Those statements were audited by other auditors whose report has been furnished to us, and our opinion, insofar as it relates to the amounts included for Wakefield Investment Holdings LLC, is based solely on the report of the other auditors.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated February 19, 2021 expressed an unqualified opinion thereon.

Adoption of New Accounting Standard

As discussed in Note 2 to the consolidated financial statements, the Company changed its method of accounting for credit losses for financial instruments carried at amortized cost in 2020 using the modified retrospective approach due to the adoption of Accounting Standard Update 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. See below for discussion of our related critical audit matter.

Basis for Opinion

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits and the report of other auditors provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are

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not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

	Valuation of Mortgage Servicing Rights
Description of the Matter	The Company’s capitalized mortgage servicing rights (MSRs) totaled $380.0 million as of December 31, 2020. As explained in Note 2 to the consolidated financial statements, the Company recognized MSRs at estimated fair value upon the sale of an originated loan when the Company retained the right to service the loan. The MSRs are amortized over the period of net servicing income or loss and are evaluated for impairment based on the fair value at each reporting date. The Company engaged an independent third-party valuation expert to assist in determining the fair value of the MSRs. The fair value estimates for the MSRs primarily utilize discounted cash flow models that incorporate significant assumptions including discount rate, prepayment rate, servicing cost and estimated life.
	Auditing the valuation of MSRs was complex and involved a high degree of subjectivity due to the nature of the assumptions. In particular, the valuation of MSRs was sensitive to assumptions such as discount rate, prepayment rate, servicing cost and estimated life, which were based on current market data and had a significant effect on the valuation of the MSRs.
How We Addressed the Matter in Our Audit	We obtained an understanding, evaluated the design, and tested the operating effectiveness of internal controls over the MSR valuation process. This included testing controls over management’s evaluation of the MSR valuations prepared by the third-party expert and controls over the data inputs and the significant assumptions used in the discounted cash flow models.
	We involved our valuation professionals to assist with our procedures. Our audit procedures included, among others, testing the completeness and accuracy of the data provided to management’s third-party expert, evaluating the appropriateness of the methodology used to determine the fair value of the MSRs and testing the significant assumptions used in the discounted cash flow models. We utilized information obtained from market participants and recent market activity on other MSR transactions to test management’s assumptions and identify potential sources of contrary information.
	Allowance for Credit Losses
Description of the Matter	The Company’s allowance for credit losses related to structured loans and loss-sharing obligations related to the Fannie Mae DUS program totaled $148.3 million and $30.3 million, respectively, as of December 31, 2020. As discussed in Note 2 to the consolidated financial statements, management estimated the allowance for credit losses for the expected term of the loan using third party models, which consider loss factors determined through the generation of probability of defaults and loss given defaults for similar loans with similar credit, historical experience and current conditions for similar loans, reasonable and supportable forecasts about the future, and specific factors depending on the nature of the loans. For loans experiencing credit deterioration, management may use cash flow models or third party appraisals to estimate the fair value of the underlying collateral securing the impaired loan to estimate the expected credit losses.
	Auditing management’s estimation of credit loss for structured loans and loss-sharing obligations related to the Fannie Mae DUS program was complex and involved a high degree of subjectivity due to the significant uncertainty associated with the assumptions used in the estimation. In particular, the estimation of the allowance for credit losses and loss-sharing obligations were sensitive to significant assumptions, such as historical loss information, reasonable and supportable forecast periods, and depending on the nature of the loan, debt service coverage ratio, loan-to-value, capitalization rates, and expected loan term.
How We Addressed the Matter in Our Audit	We obtained an understanding, evaluated the design and tested the operating effectiveness of internal controls over the allowance for credit losses process. This included testing internal controls over management’s expected credit loss and impaired loan assessments, including testing controls over significant model assumptions and data inputs used in those assessments.
	We involved our valuation professionals to assist with our procedures. Our audit procedures included, among others, evaluating the appropriateness of the methodologies used to estimate the allowance for credit losses and loss-sharing obligations, testing the completeness and accuracy of data used in the expected credit loss and cash flow models, and testing the significant assumptions used in the models. We utilized the Company’s historical data and information obtained from market participants to test management’s assumptions and identify potential sources of contrary information.

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 2003.

New York, New York

February 19, 2021

53

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

($ in thousands, except share and per share data)

	December 31,
	2020		2019
Assets:
Cash and cash equivalents	$	339,528	$	299,687
Restricted cash		197,470		210,875
Loans and investments, net (allowance for credit losses: $148,329 and $71,069, respectively)		5,285,868		4,189,960
Loans held-for-sale, net		986,919		861,360
Capitalized mortgage servicing rights, net		379,974		286,420
Securities held-to-maturity, net (allowance for credit losses: $1,644 and $0, respectively)		95,524		88,699
Investments in equity affiliates		74,274		41,800
Real estate owned, net		1,485		13,220
Due from related party		12,449		10,651
Goodwill and other intangible assets		105,451		110,700
Other assets		182,044		125,788
Total assets	$	7,660,986	$	6,239,160
Liabilities and Equity:
Credit facilities and repurchase agreements	$	2,234,883	$	1,678,288
Collateralized loan obligations		2,517,309		2,130,121
Debt fund		—		68,629
Senior unsecured notes		662,843		319,799
Convertible senior unsecured notes, net		267,973		284,152
Junior subordinated notes to subsidiary trust issuing preferred securities		141,656		140,949
Due to related party		2,365		13,100
Due to borrowers		89,325		79,148
Allowance for loss-sharing obligations		64,303		34,648
Other liabilities		197,644		134,299
Total liabilities		6,178,301		4,883,133
Commitments and contingencies (Note 15)
Equity:
Arbor Realty Trust, Inc. stockholders' equity:
Preferred stock, cumulative, redeemable, $0.01 par value: 100,000,000 shares authorized; special voting preferred shares; 17,560,633 and 20,484,094 shares issued and outstanding, respectively; 8.25% Series A, $38,788 aggregate liquidation preference; 1,551,500 shares issued and outstanding; 7.75% Series B, $31,500 aggregate liquidation preference; 1,260,000 shares issued and outstanding; 8.50% Series C, $22,500 aggregate liquidation preference; 900,000 shares issued and outstanding		89,472		89,501
Common stock, $0.01 par value: 500,000,000 shares authorized; 123,181,173 and 109,706,214 shares issued and outstanding, respectively		1,232		1,097
Additional paid-in capital		1,317,109		1,154,932
Accumulated deficit		(63,442)		(60,920)
Total Arbor Realty Trust, Inc. stockholders' equity		1,344,371		1,184,610
Noncontrolling interest		138,314		171,417
Total equity		1,482,685		1,356,027
Total liabilities and equity	$	7,660,986	$	6,239,160

Note: Our consolidated balance sheets include assets and liabilities of consolidated variable interest entities, or VIEs, as we are the primary beneficiary of these VIEs. As of December 31, 2020 and 2019, assets of our consolidated VIEs totaled $3,134,447 and $2,784,756, respectively, and the liabilities of our consolidated VIEs totaled $2,520,064 and $2,209,599, respectively. See Note 16 for discussion of our VIEs.

See Notes to Consolidated Financial Statements.

54

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF INCOME

($ in thousands, except share and per share data)

	Year Ended December 31,
	2020		2019		2018
Interest income	$	339,465	$	315,940	$	251,768
Interest expense		169,216		186,399		153,818
Net interest income		170,249		129,541		97,950
Other revenue:
Gain on sales, including fee-based services, net		94,607		65,652		70,002
Mortgage servicing rights		165,517		90,761		98,839
Servicing revenue, net		54,385		54,542		46,034
Property operating income		3,976		9,674		10,095
(Loss) gain on derivative instruments, net		(58,335)		(1,962)		5,955
Other income, net		4,109		1,178		2,206
Total other revenue		264,259		219,845		233,131
Other expenses:
Employee compensation and benefits		144,380		122,102		110,470
Selling and administrative		37,348		40,329		37,074
Property operating expenses		4,898		10,220		10,431
Depreciation and amortization		7,640		7,510		7,453
Impairment loss on real estate owned		—		1,000		2,000
Provision for loss sharing (net of recoveries)		14,822		1,147		3,843
Provision for credit losses (net of recoveries)		61,110		—		8,353
Litigation settlement gain		—		—		(10,170)
Total other expenses		270,198		182,308		169,454
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes		164,310		167,078		161,627
Loss on extinguishent of debt		(3,546)		(7,439)		(5,041)
Loss on sale of real estate		(375)		—		—
Income from equity affiliates		76,161		10,635		1,196
Provision for income taxes		(40,393)		(15,036)		(9,731)
Net income		196,157		155,238		148,051
Preferred stock dividends		7,554		7,554		7,554
Net income attributable to noncontrolling interest		25,208		26,610		32,185
Net income attributable to common stockholders	$	163,395	$	121,074	$	108,312
Basic earnings per common share	$	1.44	$	1.30	$	1.54
Diluted earnings per common share	$	1.41	$	1.27	$	1.50
Weighted average shares outstanding:
Basic		113,811,471		92,851,327		70,208,165
Diluted		133,969,296		116,192,951		93,642,168

See Notes to Consolidated Financial Statements.

55

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(in thousands)

	Year Ended December 31,
	2020		2019		2018
Net income	$	196,157	$	155,238	$	148,051
Reclassification of net unrealized gains on available‑for‑sale
securities into accumulated deficit		—		—		(176)
Comprehensive income		196,157		155,238		147,875
Less:
Comprehensive income attributable to noncontrolling interest		25,208		26,610		32,142
Preferred stock dividends		7,554		7,554		7,554
Comprehensive income attributable to common stockholders	$	163,395	$	121,074	$	108,179

See Notes to Consolidated Financial Statements.

56

ARBOR REALTY TRUST, INC.

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

($ in thousands, except shares)

													Total Arbor
											Accumulated		Realty
	Preferred	Preferred		Common	Common		Additional				Other		Trust, Inc.
	Stock	Stock		Stock	Stock		Paid‑in		Accumulated		Comprehensive		Stockholders’		Noncontrolling		Total
	Shares	Value		Shares	Par Value		Capital		Deficit		Income		Equity		Interest		Equity
Balance—December 31, 2017	24,942,269	$	89,508	61,723,387	$	617	$	707,450	$	(101,926)	$	176	$	695,825	$	168,731	$	864,556
Issuance of common stock	—		—	15,152,700		152		156,265		—		—		156,417		—		156,417
Repurchase of common stock	—		—	(870,000)		(9)		(10,057)		—		—		(10,066)		—		(10,066)
Issuance of common stock from convertible debt	—		—	7,296,893		73		80,118		—		—		80,191		—		80,191
Issuance of convertible senior unsecured notes, net	—		—	—		—		9,436		—		—		9,436		—		9,436
Extinguishment of convertible senior unsecured notes	—		—	—		—		(70,271)		—		—		(70,271)		—		(70,271)
Stock‑based compensation, net	—		—	684,727		7		6,088		—		—		6,095		—		6,095
Distributions—common stock	—		—	—		—		—		(80,681)		—		(80,681)		—		(80,681)
Distributions—preferred stock	—		—	—		—		—		(7,568)		—		(7,568)		—		(7,568)
Distributions—noncontrolling interest	—		—	—		—		—		—		—		—		(23,749)		(23,749)
Redemption of OP Units	(577,185)		(6)	—		—		—		—		—		(6)		(6,839)		(6,845)
Reclassification of net unrealized gains on available‑for‑sale securities into accumulated deficit	—		—	—		—		—		176		(176)		—		—		—
Net income	—		—	—		—		—		115,866		—		115,866		32,185		148,051
Balance—December 31, 2018	24,365,084		89,502	83,987,707		840		879,029		(74,133)		—		895,238		170,328		1,065,566
Issuance of common stock	—		—	19,837,000		198		260,185		—		—		260,383		—		260,383
Repurchase of common stock	—		—	(920,000)		(9)		(11,565)		—		—		(11,574)		—		(11,574)
Issuance of common stock from convertible debt	—		—	4,695,653		47		69,232		—		—		69,279		—		69,279
Issuance of convertible senior unsecured notes, net	—		—	—		—		8,684		—		—		8,684		—		8,684
Extinguishment of convertible senior unsecured notes	—		—	—		—		(69,510)		—		—		(69,510)		—		(69,510)
Stock‑based compensation, net	—		—	945,745		9		5,871		—		—		5,880		—		5,880
Issuance of common stock from special dividend	—		—	901,432		9		10,070		—		—		10,079		—		10,079
Issuance of operating partnership units and special voting preferred stock from special dividend	221,666		2	—		—		—		—		—		2		2,476		2,478
Distributions—common stock	—		—	—		—		—		(107,846)		—		(107,846)		—		(107,846)
Distributions—preferred stock	—		—	—		—		—		(7,569)		—		(7,569)		—		(7,569)
Distributions—noncontrolling interest	—		—	—		—		—		—		—		—		(23,387)		(23,387)
Redemption of OP Units	(391,156)		(3)	258,677		3		2,936		—		—		2,936		(4,610)		(1,674)
Net income	—		—	—		—		—		128,628		—		128,628		26,610		155,238
Balance—December 31, 2019	24,195,594		89,501	109,706,214		1,097		1,154,932		(60,920)		—		1,184,610		171,417		1,356,027
Cummulative-effect adjustment (Note 2)	—		—	—		—		—		(24,106)		—		(24,106)		(4,501)		(28,607)
Balance - January 1, 2020 (as adjusted for the adoption of ASU 2016-13)	24,195,594		89,501	109,706,214		1,097		1,154,932		(85,026)		—		1,160,504		166,916		1,327,420
Issuance of common stock	—		—	14,790,121		148		183,287		—		—		183,435		—		183,435
Repurchase of common stock	—		—	(2,285,178)		(23)		(21,508)		—		—		(21,531)		—		(21,531)
Issuance of common stock from convertible debt	—		—	368,498		4		90		—		—		94		—		94
Stock-based compensation, net	—		—	601,518		6		2,446		—		—		2,452		—		2,452
Distributions - common stock	—		—	—		—		—		(141,801)		—		(141,801)		—		(141,801)
Distributions - preferred stock	—		—	—		—		—		(7,564)		—		(7,564)		—		(7,564)
Distributions - noncontrolling interest	—		—	—		—		—		—		—		—		(23,744)		(23,744)
Redemption of OP Units	(2,923,461)		(29)	—		—		(2,138)		—		—		(2,167)		(30,066)		(32,233)
Net income	—		—	—		—		—		170,949		—		170,949		25,208		196,157
Balance—December 31, 2020	21,272,133	$	89,472	123,181,173	$	1,232	$	1,317,109	$	(63,442)	$	—	$	1,344,371	$	138,314	$	1,482,685

See Notes to Consolidated Financial Statements.

57

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

	Year Ended December 31,
	2020		2019		2018
Operating activities:
Net income	$	196,157	$	155,238	$	148,051
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Depreciation and amortization		7,640		7,510		7,453
Stock-based compensation		9,046		9,515		6,095
Amortization and accretion of interest and fees, net		2,964		5,045		9,291
Amortization of capitalized mortgage servicing rights		49,222		48,681		48,124
Impairment loss on real estate owned		—		1,000		2,000
Originations of loans held-for-sale		(6,709,375)		(4,564,032)		(5,074,662)
Proceeds from sales of loans held-for-sale, net of gain on sale		6,587,728		4,189,787		4,893,886
Mortgage servicing rights		(165,517)		(90,761)		(98,839)
Write-off of capitalized mortgage servicing rights from payoffs		16,757		22,425		25,058
Provision for credit losses (net of recoveries)		61,110		—		8,353
Provision for loss sharing (net of recoveries)		14,822		1,147		3,843
Net recoveries (charge-offs) for loss sharing obligations		427		(797)		(56)
Deferred tax provision (benefit)		4,726		150		(12,033)
Income from equity affiliates		(76,161)		(10,635)		(1,196)
Distributions from equity affiliates		44,579		3,724		2,640
Loss on extinguishment of debt		3,546		7,439		5,041
Payoffs and paydowns of loans held-for-sale		179		84		61
Loss on sale of real estate		375		—		—
Changes in operating assets and liabilities		6,940		(12,057)		(10,845)
Net cash provided by (used in) operating activities		55,165		(226,537)		(37,735)
Investing Activities:
Loans and investments funded, originated and purchased, net		(2,376,233)		(2,712,354)		(1,545,499)
Payoffs and paydowns of loans and investments		1,243,694		1,753,691		960,769
Deferred fees		18,766		22,340		13,114
Investments in real estate, net		(131)		(475)		(367)
Proceeds from sale of real estate, net		8,870		—		—
Proceeds from sale of available-for-sale securities		9,995		—		—
Contributions to equity affiliates		(892)		(13,522)		(2,493)
Distributions from equity affiliates		—		213		3,122
Purchase of securities held-to-maturity, net		(37,926)		(20,000)		(47,499)
Payoffs and paydowns of securities held-to-maturity		10,158		12,488		2,269
Due to borrowers and reserves		(32,925)		(37,121)		(65,213)
Distributions of insurance settlements, net		—		—		(78)
Net cash used in investing activities		(1,156,624)		(994,740)		(681,875)
Financing activities:
Proceeds from repurchase agreements and credit facilities		12,986,256		8,986,286		9,166,255
Paydowns and payoffs of repurchase agreements and credit facilities		(12,428,681)		(8,443,275)		(8,559,057)
Proceeds from issuance of collateralized loan obligations		668,000		1,067,193		441,000
Payoffs and paydowns of collateralized loan obligations		(283,125)		(529,250)		(267,750)
Payoff of debt fund		(70,000)		—		—
Proceeds from issuance of common stock		183,585		260,383		156,417
Proceeds from issuance of convertible senior unsecured notes		—		264,000		264,500
Extinguishment of convertible senior unsecured notes		—		(231,940)		(228,287)
Settlements of convertible senior unsecured notes		(22,336)		—		—
Proceeds from issuance of senior unsecured notes		345,750		200,000		125,000
Payoffs of senior unsecured notes		—		—		(97,860)
Redemption of OP Units		(32,233)		(1,674)		(6,845)
Payments of withholding taxes on net settlement of vested stock		(6,594)		(3,634)		—
Repurchase of common stock		(21,531)		(11,574)		(10,066)
Distributions paid on common stock		(141,801)		(107,846)		(68,083)
Distributions paid on noncontrolling interest		(23,744)		(23,387)		(20,650)
Distributions paid on preferred stock		(7,564)		(7,569)		(7,568)
Payment of deferred financing costs		(18,087)		(26,543)		(20,499)
Payoff of related party financing		—		—		(50,000)
Net cash provided by financing activities		1,127,895		1,391,170		816,507
Net increase in cash, cash equivalents and restricted cash		26,436		169,893		96,897
Cash, cash equivalents and restricted cash at beginning of period		510,562		340,669		243,772
Cash, cash equivalents and restricted cash at end of period	$	536,998	$	510,562	$	340,669

See Notes to Consolidated Financial Statements.

58

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS (continued)

(in thousands)

	Year Ended December 31,
	2020		2019		2018
Reconciliation of cash, cash equivalents and restricted cash:
Cash and cash equivalents at beginning of period	$	299,687	$	160,063	$	104,374
Restricted cash at beginning of period		210,875		180,606		139,398
Cash, cash equivalents and restricted cash at beginning of period	$	510,562	$	340,669	$	243,772
Cash and cash equivalents at end of period	$	339,528	$	299,687	$	160,063
Restricted cash at end of period		197,470		210,875		180,606
Cash, cash equivalents and restricted cash at end of period	$	536,998	$	510,562	$	340,669
Supplemental cash flow information:
Cash used to pay interest	$	144,968	$	167,581	$	118,923
Cash used to pay taxes		35,282		19,611		20,026
Supplemental schedule of non-cash investing and financing activities:
Cummulative-effect adjustment (Note 2)		28,607		—		—
Issuance of common stock from convertible debt		90		69,232		80,118
Extinguishment of convertible senior unsecured notes		—		(69,510)		(70,271)
Distributions accrued on 8.25% Series A preferred stock		267		267		267
Distributions accrued on 7.75% Series B preferred stock		203		203		203
Distributions accrued on 8.50% Series C preferred stock		159		159		159
Distributions accrued for special dividend declared		—		—		15,696
Settlements of convertible senior unsecured notes		4,778		—		—
Fair value of conversion feature of convertible senior unsecured notes		94		8,453		9,750
Special dividend - common stock issued		—		10,079		—
Redemption of OP Units for common stock		—		2,939		—
Special dividend - special voting preferred stock and OP Units issued		—		2,478		—

See Notes to Consolidated Financial Statements.

59

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

December 31, 2020

Note 1 — Description of Business

Arbor is a Maryland corporation formed in 2003. We are a nationwide REIT and direct lender, providing loan origination and servicing for multifamily, seniors housing, healthcare and other diverse commercial real estate assets. We operate through two business segments: our Structured Business and our Agency Business.

Through our Structured Business, we invest in a diversified portfolio of structured finance assets in the multifamily, single-family rental and commercial real estate markets, primarily consisting of bridge and mezzanine loans, including junior participating interests in first mortgages and preferred and direct equity. We also invest in real estate-related joint ventures and may directly acquire real property and invest in real estate-related notes and certain mortgage-related securities.

Through our Agency Business, we originate, sell and service a range of multifamily finance products through Fannie Mae and Freddie Mac, Ginnie Mae, FHA and HUD. We retain the servicing rights and asset management responsibilities on substantially all loans we originate and sell under the GSE and HUD programs. We are an approved Fannie Mae DUS lender nationally, a Freddie Mac Multifamily Conventional Loan lender, seller/servicer, in New York, New Jersey and Connecticut, a Freddie Mac affordable, manufactured housing, senior housing and SBL lender, seller/servicer, nationally and a HUD MAP and LEAN senior housing/healthcare lender nationally. We also originate and service permanent financing loans underwritten using the guidelines of our existing agency loans sold to the GSEs, which we refer to as "Private Label" loans and originate and sell finance products through CMBS programs. We pool and securitize the Private Label loans and sell certificates in the securitizations to third-party investors, while retaining the servicing rights and the highest risk bottom tranche certificate of the securitization.

Substantially all of our operations are conducted through our operating partnership, ARLP, for which we serve as the general partner, and ARLP’s subsidiaries. We are organized to qualify as a REIT for U.S. federal income tax purposes. Certain of our assets that produce non-qualifying REIT income, primarily within the Agency Business, are operated through TRS entities, which is part of our TRS Consolidated Group and is subject to U.S. federal, state and local income taxes. In general, our TRS entities may hold assets that the REIT cannot hold directly and may engage in real estate or non-real estate-related business.

Note 2 — Basis of Presentation and Significant Accounting Policies

Basis of Presentation

The consolidated financial statements and accompanying notes have been prepared in accordance with GAAP. In the opinion of management, all adjustments considered necessary for a fair presentation of our financial position, results of operations and cash flows have been included and are of a normal and recurring nature.

Principles of Consolidation

The consolidated financial statements include our financial statements and the financial statements of our wholly owned subsidiaries, partnerships and other joint ventures in which we own a controlling interest, including variable interest entities (“VIEs”) of which we are the primary beneficiary. Entities in which we have a significant influence are accounted for under the equity method. Our VIEs are described in Note 16. All significant inter-company transactions and balances have been eliminated in consolidation.

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that could materially affect the amounts reported in the consolidated financial statements and accompanying notes. During 2020, there has been a global outbreak of COVID-19, which has forced many countries, including the United States, to declare national emergencies, to institute "stay-at-home" orders, to close financial markets and to restrict operations of non-essential businesses. Such actions are creating significant disruptions in global supply chains, and adversely impacting many industries. COVID-19 has had, and may continue to have, a prolonged adverse impact on economic and market conditions, which could lead to an extended period of global economic slowdown. The impact of COVID-19 on companies is evolving rapidly, and the extent and duration of the economic fallout from this pandemic, both globally and to our business, remain unclear, making any estimate or

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assumption as of December 31, 2020 inherently less certain than they would be absent the current and potential impacts of COVID-19. Actual results could differ from those estimates.

Reclassification

Certain amounts in the prior period financial statements have been reclassified to conform to the presentation of the current period financial statements. The net gain/loss from changes in fair value of derivative instruments previously recorded to other income, net is now recorded to (loss) gain on derivative instruments, net. These reclassifications had no effect on the previously reported net income.

Significant Accounting Policies

Cash and Cash Equivalents. All highly liquid investments with original maturities of three months or less are considered to be cash equivalents. We place our cash and cash equivalents in high quality financial institutions. The consolidated account balances at each institution periodically exceed Federal Deposit Insurance Corporation (“FDIC”) insurance coverage limits and we believe that this risk is not significant.

Loans, Investments and Securities. Loans held-for-investment are intended to be held-to-maturity and, accordingly, are carried at cost, net of unamortized loan origination costs and fees, loan purchase discounts, and net of the allowance for credit losses. We invest in preferred equity interests that, in some cases, allow us to participate in a percentage of the underlying property’s cash flows from operations and proceeds from a sale or refinancing. At the inception of each such investment, we determine whether such investment should be accounted for as a loan, equity interest or as real estate. To date, we have determined that all such investments are properly accounted for and reported as loans.

At the time of purchase, we designate a debt security as available-for-sale, held-to-maturity, or trading depending on our ability and intent for the security. Securities available-for-sale, which is included as a component of other assets in the consolidated balance sheets, is reported at fair value with the fluctuations in fair value recognized through earnings. Held-to-maturity securities are carried at cost net of any unamortized premiums or discounts, which are amortized or accreted over the life of the securities. For securities classified as held-to-maturity, an evaluation is performed as to whether a decline in fair value below the amortized cost basis is other-than-temporary.

The determination of other-than-temporary impairment is a subjective process requiring judgments and assumptions and is not necessarily intended to indicate a permanent decline in value. The process includes, but is not limited to, assessment of recent market events and prospects for near-term recovery, assessment of cash flows, internal review of the underlying assets securing the investments, credit of the issuer and the rating of the security, as well as our ability and intent to hold the investment to maturity. We closely monitor market conditions on which we base such decisions.

Allowance for Credit Losses. We estimate allowances for credit losses on our structured loans and investments (including unfunded loan commitments), loss-sharing obligations related to the Fannie Mae DUS program and our held-to-maturity debt securities under CECL. This method is based on expected credit losses for the life of the loan. Our estimation of credit losses utilizes information obtained from internal and external sources relating to past events, current conditions and reasonable and supportable forecasts about the future. We have licensed a third party model to assist with the measurement of expected credit losses, which utilizes incurred losses inherent in the portfolio. The loss factors are determined through the generation of probability of defaults (PD) and loss given defaults (LGD) for similar loans with similar credit. These results require a significant amount of judgment applied in selecting inputs and analyzing the results produced by the models to determine the allowance for credit losses. Changes in such estimates can significantly affect our expected credit losses.

Our method for calculating the estimate of expected credit loss takes into account historical experience and current conditions for similar loans and reasonable and supportable forecasts about the future. The reasonable and supportable forecast period is determined based on our assessment of the most likely scenario of assumptions and plausible outcomes for the US economy, level of historical loss forecast estimates, material changes in growth and credit strategy and other factors that may affect our loss experience. We regularly evaluate the reasonable and supportable forecast period to determine if a change is needed.

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Beyond our reasonable and supportable forecast period, we generally revert to historical loss information over the remaining loan/asset period, taken from a period that most accurately reflects the expectation of conditions expected to exist during the period of reversion. We may make adjustments to historical loss information for differences in risk that may not reflect the characteristics of our current portfolio, including but not limited to, loan-to-value and debt service coverage ratios, among other relevant factors. The method of reversion selected represents the best estimate of the collectability of the investments and is reevaluated each reporting period. We generally expect to use an average historical loss for reversion, utilizing an immediate or straight line method for the remaining life of the investments.

We also perform a qualitative assessment beyond model estimates, and apply qualitative adjustments as necessary. Our qualitative analysis includes a review of data that may directly impact our estimates including internal and external information about the loan or property including current market conditions, asset specific conditions, property operations or borrower/sponsor details (i.e. refinance, sale, bankruptcy) which allows us to more accurately and reasonably determine the amount of the expected loss for these investments. We also evaluate the contractual life of our assets to determine if changes are needed for contractual extension options, renewals, modifications and prepayments.

To the extent possible, we estimate our allowance for credit losses using a pooling approach for homogeneous assets with similar risk characteristics with the goal of enhancing the precision of their estimate. If particular assets no longer display risk characteristics that are similar to those of the pool, we may decide to revise our pools or perform an individual assessment of expected credit losses. If it is determined that a foreclosure is probable, or we expect repayment through the operation or sale of the collateral and the borrower is experiencing financial difficulty, we calculate expected credit losses based on the fair value of the collateral as of the reporting date.

During the loan review process, if we determine that it is probable that we will be unable to collect all amounts due for both principal and interest according to the contractual terms of a loan, we consider that loan impaired. We evaluate the capitalization and market discount rates, as well as the borrower's operating income and cash flows, in estimating the value of the underlying collateral when determining if a loan is impaired. We may also obtain a third party appraisal, which may value the collateral through an "as-is" or "stabilized value" methodology. Such appraisals may be used as an additional source of valuation information only and no adjustments are made to appraisals. If upon completion of the valuation, the fair value of the underlying collateral securing the impaired loan is less than the net carrying value of the loan, we record a specific allowance for credit losses with a corresponding charge to the provision for credit losses, and remove the impaired loan from the CECL analysis described above.

If a loan modification constitutes a concession whereas we do not receive ample consideration in return for the modification, and the borrower is experiencing financial difficulties and cannot repay the loan under the current terms, then the modification is considered by us to be a troubled debt restructuring. We record interest on modified loans on an accrual basis to the extent the modified loan is contractually current. The allowance for credit losses on a troubled debt restructuring is measured using the same method as all other loans held for investment.

Charge-offs to the allowance for credit losses occur when losses are confirmed through the receipt of cash or other consideration from the completion of a sale; when a modification or restructuring takes place in which we grant a concession to a borrower or agree to a discount in full or partial satisfaction of the loan; when we take ownership and control of the underlying collateral in full satisfaction of the loan; when loans are reclassified as other investments; or when significant collection efforts have ceased and it is highly likely that a loss has been realized.

Loss on restructured loans is recorded when we have granted a concession to the borrower in the form of principal forgiveness related to the payoff or the substitution or addition of a new debtor for the original borrower or when we incur costs on behalf of the borrower related to the modification, payoff or the substitution or addition of a new debtor for the original borrower. When a loan is restructured, we record our investment at net realizable value, taking into account the cost of all concessions at the date of restructuring. In addition, a gain or loss may be recorded upon the sale of a loan to a third party in the consolidated statements of operations in the period in which the loan was sold.

Loans Held-for-Sale, Net. Loans held-for-sale, net represents our Agency Business commercial real estate loans originated and sold under the GSE and HUD programs, which are generally transferred or sold within 60 days of loan origination, as well as our

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Private Label loans, which are generally sold and securitized within 180 days of loan origination. Such loans are reported at the lower of cost or market on an aggregate basis and include the value allocated to the associated future MSRs. During the period prior to its sale, interest income on a loan held-for-sale is calculated in accordance with the terms of the individual loan and the loan origination fees and direct loan origination costs are deferred until the loan is sold. All of our held-for-sale loans are financed with matched borrowings from credit facilities contracted to finance such loans. Interest income and expense are earned or incurred after a loan is closed and before a loan is sold.

Transfers of financial assets are accounted for as sales when control over the assets has been surrendered. Control over transferred assets is deemed to be surrendered when (1) the assets have been isolated, put presumptively beyond the reach of the entity, even in bankruptcy, (2) the transferee (or if the transferee is an entity whose sole purpose is to engage in securitization and the entity is constrained from pledging or exchanging the assets it receives, each third-party holder of its beneficial interests) has the right to pledge or exchange the transferred financial assets, and (3) we or our agents do not maintain effective control over the transferred financial assets or third-party beneficial interest related to those transferred assets through an agreement to repurchase them before their maturity. We have determined that all loans sold have met these specific conditions and account for all transfers of mortgage loans as completed sales.

Allowance for Loss-Sharing Obligations. When a loan is sold under the Fannie Mae DUS program, we undertake an obligation to partially guarantee the performance of the loan. Generally, we are responsible for losses equal to the first 5% of the UPB and a portion of any additional losses to an overall maximum of 20% of the original principal balance. Fannie Mae bears any remaining loss. In addition, under the terms of the master loss-sharing agreement with Fannie Mae, we are responsible for funding 100% of mortgage delinquencies (principal and interest) and servicing advances (taxes, insurance and foreclosure costs) until the amounts advanced exceed 5% of the UPB at the date of default. Thereafter, we may request interim loss-sharing adjustments which allow us to fund 25% of such advances until final settlement.

At inception, a liability for the fair value of the obligation undertaken in issuing the guaranty is recognized. In determining the fair value of the guaranty obligation, we consider the risk profile of the collateral and the historical loss experience in our portfolio. The guaranty obligation is removed only upon either the expiration or settlement of the guaranty.

We evaluate the allowance for loss-sharing obligations by monitoring the performance of each loss-sharing loan for events or conditions that may signal a potential default. Historically, initial loss recognition occurs at or before a loan becomes 60 days delinquent. In instances where payment under the guaranty on a loan is determined to be probable and estimable (as the loan is probable of, or is, in foreclosure), we record a liability for the estimated allowance for loss-sharing (a "specific reserve") by transferring the guarantee obligation recorded on the loan to the specific reserve with any adjustments to this reserve amount recorded in provision for loss sharing in the statements of income. The amount of the allowance considers our assessment of the likelihood of repayment by the borrower or key principal(s), the risk characteristics of the loan, the loan's risk rating, historical loss experience, adverse situations affecting individual loans, the estimated disposition value of the underlying collateral, and the level of risk sharing. We regularly monitor the specific reserves and update loss estimates as current information is received.

Capitalized Mortgage Servicing Rights. We recognize, as separate assets, rights to service mortgage loans for others, including such rights from our origination of mortgage loans sold with the servicing rights retained, as well as rights associated with acquired MSRs. Income from MSRs related to loans we originate are recognized when we record a derivative asset upon the commitment to originate a loan with a borrower and sell the loan to an investor. This commitment asset is recognized at fair value based on the discounted expected net cash flows associated with the servicing of the loan. When a mortgage loan we originate is sold, we retain the right to service the loan and recognize the MSR at the initial capitalized valuation. We amortize our MSRs using the amortization method, which requires the MSRs to be amortized over the period of estimated net servicing income or loss and that the servicing assets or liabilities be assessed for impairment, or increased obligation, based on the fair value at each reporting date. Amortization of MSRs is recorded as a reduction of servicing revenues, net in the consolidated statements of income. The following assumptions were used in calculating the fair value of our MSRs for the periods presented:

Key rates: We used discount rates ranging from 8% to 13%, representing a weighted average discount rate of 12%, based on our best estimate of market discount rates to determine the present value of MSRs. The inflation rate used for adequate compensation was 3%.

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Servicing Cost: A market participant's estimated future cost to service the loan for the estimated life of the MSR is subtracted from the estimated future cash flows.

Estimated Life: We estimate the life of our MSRs based upon the stated yield maintenance and/or prepayment protection term of the underlying loan and are reduced using prepayment rates that consider the note rate of the loan and the expiration of various types of prepayment penalty and/or lockout provisions prior to that stated maturity date.

MSRs are initially recorded at fair value and are carried at amortized cost. The fair value of MRSs from loans we originate and sell are estimated considering market prices for similar MSRs, when available, and by estimating the present value of the future net cash flows of the capitalized MSRs, net of adequate compensation for servicing. Adequate compensation is based on the market rate of similar servicing contracts. The fair value of MSRs acquired approximate the purchase price paid.

We evaluate the MSR portfolio for impairment on a quarterly basis based on the difference between the aggregate carrying amount of the MSRs and their aggregate fair value. We engage an independent third-party valuation expert to assist in determining an estimated fair value of our MSR portfolio on a quarterly basis. For purposes of impairment evaluation, the MSRs are stratified based on predominant risk characteristics of the underlying loans, which we have identified as loan type, note rate and yield maintenance provisions. To the extent that the carrying value of the MSRs exceeds fair value, a valuation allowance is established.

We record write-offs of MSRs related to loans that were repaid prior to their expected maturity and loans that have defaulted and determined to be unrecoverable. When this occurs, the write-off is recorded as a direct write-down to the carrying value of MSRs and is included as a component of servicing revenue, net in the consolidated statements of income. This direct write-down permanently reduces the carrying value of the MSRs, precluding recognition of subsequent recoveries. For loans that payoff prior to maturity, we may collect a prepayment fee which is included as a component of servicing revenue, net.

Real Estate Owned and Held-For-Sale. Real estate acquired is recorded at its estimated fair value at acquisition and is shown net of accumulated depreciation and impairment charges. Costs incurred in connection with the acquisition of a property are capitalized.

We allocate the purchase price of our real estate acquisitions to land, building, tenant improvements, origination asset of the in-place leases, intangibles for the value of any above or below market leases at fair value and to any other identified intangible assets or liabilities. We amortize the value allocated to in-place leases over the remaining lease term, which is reported in depreciation and amortization expense on our consolidated statements of income. The value allocated to above or below market leases are amortized over the remaining lease term as an adjustment to rental income.

Real estate assets are depreciated using the straight-line method over their estimated useful lives. Ordinary repairs and maintenance which are not reimbursed by the tenants are expensed as incurred. Major replacements and betterments which improve or extend the life of the asset are capitalized and depreciated over their estimated useful life.

Our properties are reviewed for impairment each quarter, if events or circumstances change indicating that the carrying amount of an asset may not be recoverable. We recognize impairment if the undiscounted estimated cash flows to be generated by an asset is less than the carrying amount of such asset. Measurement of impairment is based on the asset’s estimated fair value. In evaluating for impairment, many factors are considered, including estimated current and expected operating cash flows from the property during the projected holding period, costs necessary to extend the life or improve the asset, expected capitalization rates, projected stabilized net operating income, selling costs, and the ability to hold and dispose of the asset in the ordinary course of business. Impairment charges may be necessary in the event discount rates, capitalization rates, lease-up periods, future economic conditions, and other relevant factors vary significantly from those assumed in valuing the property.

Real estate is classified as held-for-sale when we commit to a plan of sale, the asset is available for immediate sale, there is an active program to locate a buyer, and it is probable the sale will be completed within one year. Real estate assets that are expected to be disposed of are valued at the lower of the asset’s carrying amount or its fair value less costs to sell.

We recognize sales of real estate properties upon closing. Payments received from purchasers prior to closing are recorded as deposits. Gain on real estate sold is recognized when the collectability of the sale price is reasonably assured, we are not obligated to

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perform significant activities after the sale and when control of the asset transfers to the buyer. A gain may be deferred in whole or in part until collectability of the sales price is reasonably assured and the earnings process is complete.

Investments in Equity Affiliates. We invest in joint ventures that are formed to invest in real estate related assets or businesses. These joint ventures are not majority owned or controlled by us, or are VIEs for which we are not the primary beneficiary, and are not consolidated in our financial statements. These investments are recorded under either the equity or cost method of accounting as deemed appropriate. We evaluate these investments for impairment whenever events or changes in circumstances indicate that the carrying amounts of such investments may not be recoverable. We recognize an impairment loss if the estimated fair value of the investment is less than its carrying amount and we determine that the impairment is other-than-temporary. We record our share of the net income and losses from the underlying properties of our equity method investments and any other-than-temporary impairment on these investments as income or losses from equity affiliates in the consolidated statements of income.

Goodwill and Other Intangible Assets. Significant judgement is required to estimate the fair value of intangible assets and in assigning their estimated useful lives. Accordingly, we typically seek the assistance of independent third party valuation specialists for significant intangible assets. The fair value estimates are based on available historical information and on future expectations and assumptions we deem reasonable.

We generally use an income based valuation method to estimate the fair value of intangible assets, which discounts expected future cash flows to present value using estimates and assumptions we deem reasonable.

Determining the estimated useful lives of intangible assets also requires judgment. Certain intangible assets, such as GSE licenses, have been deemed to have indefinite lives while other intangible assets, such as broker and borrower relationships and above/below market rent have been deemed to have finite lives. Our assessment as to which intangible assets are deemed to have finite or indefinite lives is based on several factors including economic barriers of entry for the acquired product lines, scarcity of available GSE licenses, retention trends and our operating plans, among other factors.

Goodwill and indefinite-lived intangible assets are not amortized, while finite-lived intangible assets are amortized over their estimated useful lives on a straight-line basis. Indefinite-lived intangible assets, including goodwill, are tested for impairment whenever events or changes in circumstances indicate that the carrying value of such assets may not be recoverable. In addition, with respect to goodwill, an impairment analysis is performed at least annually. We have elected to make the first day of our fiscal fourth quarter the annual impairment assessment date for goodwill. We first assess qualitative factors to determine whether it is more likely than not that the fair value is less than the carrying value. If, based on that assessment, we believe it is more likely than not that the fair value is less than the carrying value, then a two-step goodwill impairment test is performed. Based on the impairment analysis performed as of October 1, 2020, there was no indication that the indefinite-lived intangible assets, including goodwill, were impaired and there were no events or changes in circumstances indicating impairment at December 31, 2020.

Hedging Activities and Derivatives. We measure derivative instruments at fair value and record them as assets or liabilities. Fair value adjustments will affect either accumulated other comprehensive income until the hedged item is recognized in earnings, or net income depending on whether the derivative instrument qualifies as a hedge for accounting purposes and, if so, the nature of the hedging activity. We use derivatives for hedging purposes rather than trading or speculation. Fair values are estimated based on current market data from financial sources that trade such instruments and are based on prevailing market data and derived from third party proprietary models based on well recognized financial principles and reasonable estimates about relevant future market conditions.

The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether we have elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow

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hedge. These derivative instruments must be effective in reducing risk exposure in order to qualify for hedge accounting. When the terms of an underlying transaction are modified, or when the underlying hedged item ceases to exist, all changes in the fair value of the instrument are marked-to-market with changes in value included in net income for each period until the derivative instrument matures or is settled. Any derivative instrument used for risk management that does not meet the hedging criteria is marked-to-market with the changes in value included in earnings. In cases where a derivative instrument is terminated early, any gain or loss is generally amortized over the remaining life of the hedged item. We may also enter into derivative contracts that are intended to economically hedge certain risks, even though hedge accounting does not apply or we elect not to apply hedge accounting. The ineffective portion of a derivative’s change in fair value is recognized immediately in earnings.

In connection with our interest rate risk management, we may hedge a portion of our interest rate risk by entering into derivative instrument contracts to manage differences in the amount, timing, and duration of our expected cash receipts and our expected cash payments principally related to our investments and borrowings. Our objectives in using interest rate derivatives are to add stability to interest income and to manage our exposure to interest rate movements. To accomplish this objective, we have used, and may again in the future, use interest rate swaps as part of our interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable-rate amounts from a counterparty in exchange for us making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.

Our rate lock and forward sales commitments associated with the Agency Business meet the definition of a derivative and are recorded at fair value. The estimated fair value of rate lock commitments includes the effects of interest rate movements as well as the fair value of the expected net cash flows associated with the servicing of the loan which is recorded as income from MSRs in the consolidated statements of income. The estimated fair value of forward sale commitments includes the effects of interest rate movements between the trade date and balance sheet date.

Our Swap Futures associated with (1) our Structured Business SFR loans, and (2) our held-for-sale Agency Business Private Label loans do not meet the criteria for hedge accounting and are tied to the five-year and ten-year swap rates. Our Swap Futures are cleared by a central clearing house and variation margin payments (made in cash) are treated as a legal settlement of the derivative itself, as opposed to a pledge of collateral. Realized and unrealized gains and losses related to our Swap Futures are recorded through earnings.

Revenue Recognition. Interest income is recognized on the accrual basis as it is earned. In certain instances, the borrower pays an additional amount of interest at the time the loan is closed, an origination fee, a prepayment fee and/or deferred interest upon maturity. In some cases, interest income may also include the amortization or accretion of premiums and discounts arising from the purchase or origination of the loan or security. This additional income, net of any direct loan origination costs incurred, is deferred and accreted into interest income on an effective yield or “interest” method adjusted for actual prepayment activity over the life of the related loan or security as a yield adjustment. Income recognition is suspended for loans when, in our opinion, a full recovery of all contractual principal is not probable. Income recognition is resumed when the loan becomes contractually current and performance is resumed. We record interest income on certain impaired loans to the extent cash is received, as the borrower continues to make interest payments. We record loan loss reserves related to these loans when it is deemed that full recovery of principal and accrued interest is not probable.

Several of our loans provide for accrual of interest at specified rates, which differ from current payment terms. Interest is recognized on such loans at the accrual rate subject to our determination that accrued interest and outstanding principal are ultimately collectible, based on the underlying collateral and operations of the asset. If we cannot make this determination, interest income above the current pay rate is recognized only upon actual receipt.

Given the transitional nature of some of our real estate loans, we may require funds to be placed into an interest reserve, based on contractual requirements, to cover debt service costs. We will analyze these interest reserves on a periodic basis and determine if any additional interest reserves are needed. Recognition of income on loans with funded interest reserves are accounted for in the same manner as loans without funded interest reserves. We do not recognize interest income on loans in which the borrower has failed to make the contractual interest payment due or has not replenished the interest reserve account. Income from non-performing loans is generally recognized on a cash basis only to the extent it is received. Full income recognition will resume when the loan becomes contractually current and performance has recommenced.

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Additionally, interest income is recorded when earned from equity participation interests, referred to as equity kickers. These equity kickers have the potential to generate additional revenues to us as a result of excess cash flow distributions and/or as appreciated properties are sold or refinanced.

Gain on sales, including fee-based services, net — Gain on sales, including fee-based services, net includes commitment fees, broker fees, loan assumption fees, loan origination fees and gains on sale of loans of our Agency Business. In some instances, the borrower pays an additional amount of interest at the time the loan is closed, an origination fee, net of any direct loan origination costs incurred, which is recognized upon the sale of the loan. Revenue recognition occurs when the related services are performed, unless significant contingencies exist, and for the sale of loans, when all the incidence of ownership passes to the buyer. Interest income is recognized on the accrual basis as it is earned from loans held-for-sale.

Property operating income — Property operating income represents income associated with the operations of commercial real estate properties classified as real estate owned. We recognize revenue for these activities when the fees are fixed or determinable, or are evidenced by an arrangement, collection is reasonably assured and the services under the arrangement have been provided.

Other income, net — Other income, net represents loan structuring, modification and defeasance, as well as broker fees and miscellaneous asset management fees associated with our loan and investment portfolio. We recognize these forms of income when the fees are fixed or determinable, are evidenced by an arrangement, collection is reasonably assured and the services under the arrangement have been provided.

Leases. We determine if an arrangement is a lease at inception. Our right to use an underlying asset for the lease term is recorded as an operating lease right-of-use ("ROU") asset and our obligation to make lease payments arising from the lease is recorded as a lease liability. Operating lease ROU assets and lease liabilities are included in other assets and other liabilities, respectively, in our consolidated balance sheets. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. Our leases do not provide an implicit rate; therefore, we use our incremental borrowing rate in determining the present value of lease payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Lease expense for lease payments is recognized on a straight-line basis over the lease term. Leases with an initial term of twelve months or less are expensed as incurred.

Stock-Based Compensation. We grant stock awards to certain of our employees and directors, consisting of shares of our common stock that vest immediately or annually over a multi-year period, subject to the recipient’s continued service to us. We record stock-based compensation expense at the grant date fair value of the related stock-based award at the grant date (for the portion that vests immediately) or ratably over the respective vesting periods. Dividends are paid on restricted stock as dividends are paid on shares of our common stock whether or not they are vested. Stock-based compensation is disclosed in our consolidated statements of income under “employee compensation and benefits” for employees and under “selling and administrative” expense for non-employees and the Board of Directors.

Income Taxes. We organize and conduct our operations to qualify as a REIT and to comply with the provisions of the Internal Revenue Code with respect thereto. A REIT is generally not subject to federal income tax on its REIT-taxable income that it distributes to its stockholders, provided that it distributes at least 90% of its REIT-taxable income and meets certain other requirements. Certain REIT income may be subject to state and local income taxes.

The Agency Business mainly operates through a TRS, which is a part of our TRS Consolidated Group and is subject to U.S. federal, state and local income taxes. In general, our TRS entities may hold assets that the REIT cannot hold directly and may engage in real estate or non-real estate-related business. Current and deferred taxes are recorded on the portion of earnings (losses) recognized by us with respect to our interest in TRSs. Deferred income tax assets and liabilities are calculated based on temporary differences between our GAAP consolidated financial statements and the federal, state, local tax basis of assets and liabilities as of the consolidated balance sheets. We evaluate the realizability of our deferred tax assets (e.g., net operating loss and capital loss carryforwards) and recognize a valuation allowance if, based on the available evidence, it is more likely than not that some portion or all of our deferred tax assets will not be realized. When evaluating the realizability of our deferred tax assets, we consider estimates of expected future taxable income, existing and projected book/tax differences, tax planning strategies available and the general and industry specific economic outlook.

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We periodically evaluate tax positions to determine whether it is more likely than not that such positions would be sustained upon examination by a tax authority for all open tax years, as defined by the statute of limitations, based on their technical merits. We report interest and penalties related to tax uncertainties as a component of the income tax provision.

Earnings Per Share. We present both basic and diluted earnings per share ("EPS"). Basic EPS excludes dilution and is computed by dividing net income available to common stockholders by the weighted average number of shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock, where such exercise or conversion would result in a lower EPS amount.

Recently Adopted Accounting Pronouncements

Credit Losses

On January 1, 2020, we adopted ASU 2016-13, which utilizes the CECL methodology for the recognition of credit losses for our structured loans and investments, held-to-maturity debt securities and our loss-sharing obligations related to the Fannie Mae DUS program, at the time the financial asset is originated or acquired. The allowance for credit losses is adjusted each period for changes in expected credit losses. This methodology replaces the multiple existing impairment methods in GAAP and generally requires that a loss be incurred before it is recognized. We adopted ASU 2016-13 using the modified retrospective method, therefore, the results for reporting periods prior to January 1, 2020 are unadjusted and reported in accordance with previously applicable GAAP. In connection with the adoption of ASU 2016-13, we recorded a $28.6 million increase to accumulated deficit, which was net of a deferred tax asset of $3.6 million at January 1, 2020.

The following table illustrates the impact of adopting ASU 2016-13 (in thousands):

	January 1, 2020
	As Reported
	Under		As Reported		Impact of
	ASU 2016-13		Pre-Adoption		Adoption
Assets:
Allowance for credit losses:
Structured loans and investments (1)	$	88,363	$	71,069	$	17,294
Held-to-maturity debt securities		501		—		501
Deferred tax assets		27,307		23,713		3,594
Liabilities:
Allowance for loss-sharing obligations		16,847		2,441		14,406

(1) See Note 3 for details by asset class.

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December 31, 2020

Other Accounting Pronouncements Adopted

Description	Adoption Date	Effect on Financial Statements
In November 2018, the Financial Accounting Standards Board ("FASB") issued ASU 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities. This ASU amends the guidance for determining whether a decision-making fee is a variable interest and requires companies to consider indirect interests held through related parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety (as currently required under GAAP).	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820)—Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement, which makes a number of changes meant to add, modify or remove certain disclosure requirements associated with changes between hierarchy associated with Level 1, Level 2 and Level 3 fair value measurements. Early adoption is permitted upon issuance of the update.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In January 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other: Simplifying the Test for Goodwill Impairment. This ASU eliminates step two from the goodwill impairment test, which measures a goodwill impairment loss by comparing the implied fair value with the carrying amount of goodwill.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.

Recently Issued Accounting Pronouncements

Description	Effective Date	Effect on Financial Statements
In August 2020, the FASB issued ASU 2020-06, Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40), which includes amendments to the guidance on convertible instruments and the derivative scope exception for contracts in an entity’s own equity. The guidance also simplifies the accounting for convertible instruments which include beneficial conversion features or cash conversion features by removing certain separation models in Subtopic 470-20 and requires entities to use the “if-converted” method when calculating diluted earnings per share for convertible instruments.	First quarter of 2022, with early adoption permitted beginning in the first quarter of 2021	We are currently evaluating the timing of our adoption and the impact this guidance may have on our consolidated financial statements.
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848)—Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships and other transactions that reference LIBOR or other reference rates expected to be discontinued because of reference rate reform.	This ASU is effective as of March 12, 2020 through December 31, 2022	We have not adopted any of the optional expedients or exceptions through September 30, 2020, but will continue to evaluate the possible adoption of any such expedients or exceptions during the effective period as circumstances evolve.

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Note  3 — Loans and Investments

Our Structured Business loan and investment portfolio consists of ($ in thousands):

								Wtd. Avg.
								Remaining	Wtd. Avg.		Wtd. Avg.
			Percent of		Loan	Wtd. Avg.		Months to	First Dollar		Last Dollar
	December 31, 2020		Total		Count	Pay Rate (1)		Maturity	LTV Ratio (2)		LTV Ratio (3)
Bridge loans (4)	$	5,022,509	92	%	263	5.09	%	16.2	0	%	76	%
Preferred equity investments		224,928	4	%	14	7.07	%	49.8	64	%	89	%
Mezzanine loans		159,242	3	%	29	7.40	%	45.0	32	%	82	%
Other (5)		68,403	1	%	22	4.95	%	74.8	0	%	69	%
		5,475,082	100	%	328	5.23	%	19.2	4	%	77	%
Allowance for credit losses		(148,329)
Unearned revenue		(40,885)
Loans and investments, net	$	5,285,868

	December 31, 2019
Bridge loans (4)	$	3,836,832	90	%	217	5.77	%	18.0	0	%	75	%
Preferred equity investments		181,058	4	%	10	7.62	%	68.8	69	%	89	%
Mezzanine loans		191,575	4	%	24	9.70	%	36.7	22	%	73	%
Other (5)		70,146	2	%	21	2.88	%	84.8	0	%	70	%
		4,279,611	100	%	272	5.98	%	22.1	4	%	76	%
Allowance for credit losses		(71,069)
Unearned revenue		(18,582)
Loans and investments, net	$	4,189,960

(1) “Weighted Average Pay Rate” is a weighted average, based on the UPB of each loan in our portfolio, of the interest rate required to be paid monthly as stated in the individual loan agreements. Certain loans and investments that require an additional rate of interest “Accrual Rate” to be paid at maturity are not included in the weighted average pay rate as shown in the table.

(2) The “First Dollar Loan-to-Value ("LTV") Ratio” is calculated by comparing the total of our senior most dollar and all senior lien positions within the capital stack to the fair value of the underlying collateral to determine the point at which we will absorb a total loss of our position.

(3) The “Last Dollar LTV Ratio” is calculated by comparing the total of the carrying value of our loan and all senior lien positions within the capital stack to the fair value of the underlying collateral to determine the point at which we will initially absorb a loss.

(4) As of December 31, 2020 and 2019, bridge loans included 38 and 11, respectively, single-family rental loans with an aggregate UPB of $309.2 million and $66.7 million, respectively, of which $88.1 million and $30.0 million, respectively, was funded.

(5) As of December 31, 2020 and 2019, other included 22 and 12, respectively, single-family rental permanent loans with an aggregate UPB of $68.4 million and $41.6 million, respectively, and, at December 31, 2019, there were 9 purchased loans with an aggregate UPB of $28.6 million.

Concentration of Credit Risk

We are subject to concentration risk in that, at December 31, 2020, the UPB related to 22 loans with five different borrowers represented 12% of total assets. At December 31, 2019, the UPB related to 24 loans with five different borrowers represented 13% of total assets. During both 2020 and 2019, no single loan or investment represented more than 10% of our total assets and no single

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investor group generated over 10% of our revenue. See Note 19 for details on our concentration of related party loans and investments.

We assign a credit risk rating of pass, pass/watch, special mention, substandard or doubtful to each loan and investment, with a pass rating being the lowest risk and a doubtful rating being the highest risk. Each credit risk rating has benchmark guidelines that pertain to debt-service coverage ratios, LTV ratios, borrower strength, asset quality, and funded cash reserves. Other factors such as guarantees, market strength, and remaining loan term and borrower equity are also reviewed and factored into determining the credit risk rating assigned to each loan. This metric provides a helpful snapshot of portfolio quality and credit risk. All portfolio assets are subject to, at a minimum, a thorough quarterly financial evaluation in which historical operating performance and forward-looking projections are reviewed, however, we maintain a higher level of scrutiny and focus on loans that we consider "high risk" and that possess deteriorating credit quality.

Generally speaking, given our typical loan profile, risk ratings of pass, pass/watch and special mention suggest that we expect the loan to make both principal and interest payments according to the contractual terms of the loan agreement. A risk rating of substandard indicates we anticipate the loan may require a modification of some kind. A risk rating of doubtful indicates we expect the loan to underperform over its term, and there could be loss of interest and/or principal. Further, while the above are the primary guidelines used in determining a certain risk rating, subjective items such as borrower strength, market strength or asset quality may result in a rating that is higher or lower than might be indicated by any risk rating matrix.

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A summary of the loan portfolio’s internal risk ratings and LTV ratios by asset class as of December 31, 2020 is as follows ($ in thousands):

																Wtd. Avg.		Wtd. Avg.
	UPB by Origination Year															First Dollar		Last Dollar
Asset Class / Risk Rating	2020		2019		2018		2017		2016		Prior		Total			LTV Ratio		LTV Ratio
Multifamily:
Pass	$	808,735	$	281,999	$	—	$	32,500	$	—	$	799	$	1,124,033
Pass/Watch		854,331		811,162		161,878		3,500		—		28,800		1,859,671
Special Mention		366,853		696,045		89,441		117,779		—		—		1,270,118
Substandard		—		80,481		41,335		16,500		8,250		—		146,566
Doubtful		—		—		—		17,700		—		—		17,700
Total Multifamily	$	2,029,919	$	1,869,687	$	292,654	$	187,979	$	8,250	$	29,599	$	4,418,088		4	%	76	%
Land:												Percentage of portfolio		81	%
Special Mention	$	79,118	$	19,523	$	—	$	19,975	$	—	$	—	$	118,616
Substandard		—		—		—		—		—		127,928		127,928
Total Land	$	79,118	$	19,523	$	—	$	19,975	$	—	$	127,928	$	246,544		0	%	93	%
Healthcare:												Percentage of portfolio		5	%
Pass	$	—	$	6,600	$	10,000	$	—	$	—	$	—	$	16,600
Special Mention		—		65,819		51,500		39,650		—		—		156,969
Substandard		—		8,500		—		—		—		—		8,500
Doubtful		—		—		—		4,625		—		—		4,625
Total Healthcare	$	—	$	80,919	$	61,500	$	44,275	$	—	$	—	$	186,694		0	%	78	%
Hotel:												Percentage of portfolio		3	%
Pass	$	26,000	$	—	$	—	$	—	$	—	$	—	$	26,000
Substandard		60,000		91,000		—		—		—		—		151,000
Total Hotel	$	86,000	$	91,000	$	—	$	—	$	—	$	—	$	177,000		0	%	90	%
Single-Family Rental:												Percentage of portfolio		3	%
Pass	$	62,566	$	34,437	$	—	$	—	$	—	$	—	$	97,003
Pass/Watch		8,227		39,912		—		—		—		—		48,139
Special Mention		11,350		—		—		—		—		—		11,350
Total Single-Family Rental	$	82,143	$	74,349	$	—	$	—	$	—	$	—	$	156,492		0	%	63	%
Office:												Percentage of portfolio		3	%
Pass	$	—	$	—	$	5,000	$	—	$	—	$	—	$	5,000
Special Mention		35,410		—		42,799		43,151		—		9,666		131,026
Doubtful		—		—		—		—		—		880		880
Total Office	$	35,410	$	—	$	47,799	$	43,151	$	—	$	10,546	$	136,906		3	%	80	%
Student Housing:												Percentage of portfolio		2	%
Special Mention	$	—	$	31,100	$	3,350	$	—	$	—	$	—	$	34,450
Substandard		23,500		—		13,000		24,050		—		—		60,550
Total Student Housing	$	23,500	$	31,100	$	16,350	$	24,050	$	—	$	—	$	95,000		18	%	74	%
Retail:												Percentage of portfolio		2	%
Pass	$	—	$	4,000	$	—	$	—	$	—	$	—	$	4,000
Special Mention		—		—		35,600		—		—		—		35,600
Substandard		—		—		—		—		—		3,478		3,478
Total Retail	$	—	$	4,000	$	35,600	$	—	$	—	$	3,478	$	43,078		7	%	69	%
Other:												Percentage of portfolio		1	%
Pass	$	—	$	—	$	—	$	13,580	$	—	$	—	$	13,580
Doubtful		—		—		—		—		—		1,700		1,700
Total Other	$	—	$	—	$	—	$	13,580	$	—	$	1,700	$	15,280		7	%	59	%
												Percentage of portfolio		<1	%
Grand Total	$	2,336,090	$	2,170,578	$	453,903	$	333,010	$	8,250	$	173,251	$	5,475,082		4	%	77	%

Geographic Concentration Risk

As of December 31, 2020, 19% and 11% of the outstanding balance of our loan and investment portfolio had underlying properties in New York and Texas, respectively. As of December 31, 2019, 18% and 12% of the outstanding balance of our loan and investment portfolio had underlying properties in New York and Texas, respectively. No other states represented 10% or more of the total loan and investment portfolio.

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Allowance for Credit Losses

A summary of the changes in the allowance for credit losses is as follows (in thousands):

	Year Ended December 31, 2020
	Land		Multifamily		Retail		Office		Hotel		Student Housing		Healthcare		Other		Total
Allowance for credit losses:
Beginning balance, prior to adoption of CECL	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069
Impact of adopting CECL - January 1, 2020		77		16,322		335		287		29		68		64		112		17,294
Provision for credit losses (net of recoveries)		10,204		20,146		13,526		59		7,730		4,010		3,816		475		59,966
Ending balance	$	78,150	$	36,468	$	13,861	$	1,846	$	7,759	$	4,078	$	3,880	$	2,287	$	148,329

	Year Ended December 31, 2019
Allowance for credit losses	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069
	Year Ended December 31, 2018
Allowance for credit losses:
Beginning balance	$	53,883	$	—	$	—	$	1,500	$	5,700	$	—	$	—	$	1,700	$	62,783
Provision for credit losses		13,986		—		—		—		—		—		—		—		13,986
Charge-offs		—		—		—		—		(3,173)		—		—		—		(3,173)
Recoveries of reserves		—		—		—		—		(2,527)		—		—		—		(2,527)
Ending balance	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069

The increase in the provision for credit losses during 2020 of $60.0 million, compared to the January 1, 2020 cumulative-effect adjustment upon adoption of CECL of $17.3 million, is primarily attributed to the significant adverse change in the economic outlook due to the COVID-19 pandemic. Our estimate of allowance for credit losses on our structured loans and investments during 2020, including related unfunded loan commitments, was based on a reasonable and supportable forecast period that was adjusted for the expectations that the markets we operate in will experience declines in economic conditions, increases in unemployment rates and other market driven factors largely the result of the COVID-19 pandemic that will likely impact loan delinquencies, modifications and potential risk of loss. For the periods beyond the reasonable and supportable forecast, we reverted to our historical loss rate, which was adjusted to address for factors that are not present in our existing portfolio. We also made adjustments for loans that are expected to extend based on available extension options and the timing of their maturities in relation to current economic conditions.

During 2018, we determined that the fair value of the underlying collateral (land development project) securing six loans with a carrying value of $121.4 million was less than the net carrying value of the loans, which resulted in a provision for loan losses of $12.3 million. We also fully reserved a bridge loan and recorded a provision for loan loss of $1.7 million.

In addition, during 2018, we received $31.6 million to settle a non-performing preferred equity investment in a hotel property with a UPB of $34.8 million and a net carrying value of $29.1 million, resulting in a charge-off of $3.2 million and a reserve recovery of $2.5 million. We also received payments and recorded recoveries of $3.1 million related to previously written-off loans and investments, which are included as a component of provision for loan losses (net of recoveries) on the consolidated statements of income.

The expected credit losses over the contractual period of our loans also include the obligation to extend credit through our unfunded loan commitments. Our CECL allowance for unfunded loan commitments are adjusted quarterly and correspond with the associated outstanding loans. As of December 31, 2020, we had outstanding unfunded commitments of $353.8 million that we are obligated to fund as borrowers meet certain requirements.

As of December 31, 2020, accrued interest receivable related to our loans totaling $41.6 million was excluded from the estimate of credit losses and is included in other assets on the consolidated balance sheet.

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All of our structured loans and investments are collateralized by real estate assets, and as such, the measurement of credit losses may be based on the difference between the fair value of the underlying collateral and the carrying value of the assets as of the period end. A summary of our specific loans considered impaired by asset class is as follows (in thousands):

	December 31, 2020
					Allowance		Wtd. Avg. First			Wtd. Avg. Last
			Carrying		for Credit		Dollar LTV			Dollar LTV
Asset Class	UPB (1)		Value		Losses		Ratio			Ratio
Land	$	134,215	$	127,829	$	77,869		0	%		99	%
Hotel		110,000		89,613		7,500		0	%		94	%
Retail		30,079		28,957		13,851		10	%		75	%
Healthcare		4,625		4,673		3,845		0	%		83	%
Office		2,166		2,166		1,500		0	%		71	%
Commercial		1,700		1,700		1,700		63	%		63	%
Total	$	282,785	$	254,938	$	106,265		1	%		94	%

	December 31, 2019
Land	$	134,215	$	126,800	$	67,869	0	%	97	%
Office		2,226		2,226		1,500	0	%	78	%
Commercial		1,700		1,700		1,700	63	%	63	%
Total	$	138,141	$	130,726	$	71,069	1	%	96	%

(1) Represents the UPB of ten and five impaired loans (less unearned revenue and other holdbacks and adjustments) by asset class at December 31, 2020 and 2019, respectively.

There were no loans for which the fair value of the collateral securing the loan was less than the carrying value of the loan for which we had not recorded a provision for credit loss as of December 31, 2020, 2019 and 2018.

At December 31, 2020, seven loans with an aggregate net carrying value of $53.8 million, net of related loan loss reserves of $6.5 million, were classified as non-performing and, at December 31, 2019, three loans with an aggregate net carrying value of $1.8 million, net of related loan loss reserves of $1.7 million, were classified as non-performing. Income from non-performing loans is generally recognized on a cash basis when it is received. Full income recognition will resume when the loan becomes contractually current and performance has recommenced.

A summary of our non-performing loans by asset class is as follows (in thousands):

	December 31, 2020						December 31, 2019
			Less Than		Greater  Than				Less Than		Greater  Than
			90 Days		90 Days				90 Days		90 Days
	UPB		Past Due		Past Due		UPB		Past Due		Past Due
Student Housing	$	36,500	$	—	$	36,500	$	—	$	—	$	—
Multifamily		17,700		—		17,700		—		—		—
Healthcare		4,625		—		4,625		—		—		—
Commercial		1,700		—		1,700		1,700		—		1,700
Retail		920		—		920		1,000		—		1,000
Office		880		—		880		880		—		880
Total	$	62,325	$	—	$	62,325	$	3,580	$	—	$	3,580

In addition, we have six loans with a carrying value totaling $121.3 million at December 31, 2020, that are collateralized by a land development project. These loans were scheduled to mature in September 2020 and we are currently in negotiations with the borrower to extend the maturity. The loans do not carry a current pay rate of interest, however, five of the loans with a carrying value totaling $112.0 million entitle us to a weighted average accrual rate of interest of 7.98%. In 2008, we suspended the recording of the accrual rate of interest on these loans, as they were impaired and we deemed the collection of this interest to be doubtful. At December

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31, 2020 and 2019, we had a cumulative allowance for credit losses of $71.4 million and $61.4 million, respectively, related to these loans. The loans are subject to certain risks associated with a development project including, but not limited to, availability of construction financing, increases in projected construction costs, demand for the development's outputs upon completion of the project, and litigation risk. Additionally, these loans were not classified as non-performing as the borrower is in compliance with all of the terms and conditions of the loans.

At both December 31, 2020 and 2019, we had no loans contractually past due 90 days or more that are still accruing interest. During both 2020 and 2019, interest income recognized on nonaccrual loans was de minimis.

In the fourth quarter of 2019, we purchased $50.0 million of a $110.0 million bridge loan, which is collateralized by a hotel property and scheduled to mature in December 2022. In the first quarter of 2020, we recorded a $7.5 million allowance for credit losses due to a reduction in the appraisal value of the property. In August 2020, we purchased the remaining $60.0 million bridge loan at a discount for $39.9 million, which we determined had experienced a more than insignificant deterioration in credit quality since origination and, therefore, deemed to be a purchased loan with credit deterioration. The total discount received of $20.1 million was classified as a noncredit discount and no portion of the discount was allocated to allowance for credit losses at the date of purchase since the appraised value of the property is greater than the purchase price. Shortly after the purchase, we entered into a forbearance agreement with the borrower to temporarily reduce the interest rate from LIBOR plus 3.00% with a 1.50% LIBOR floor to a pay rate of 1.00% and to include a $10.0 million principal reduction if the loan is paid-off by March 2, 2021. In January 2021, we entered into a second forbearance agreement which temporarily eliminated the pay rate, extended the principal reduction payoff deadline to June 30, 2021 and increased the interest rate to 9.50%, which is the default rate. The payment of the interest is deferred to payoff.

In August 2020, we entered into a loan modification agreement on a $26.5 million bridge loan with an interest rate of LIBOR plus 6.00% with a 2.375% LIBOR floor and a $6.1 million mezzanine loan with a fixed rate of 12% collateralized by a retail property to: (1) reduce the interest rate on both loans to the greater of: (i) LIBOR plus 5.50% and (ii) 6.50%, and (2) to extend the maturity date three years to December 2024. A portion of the foregoing interest equal to 2.00% will be deferred to payoff and will be waived if the loan is paid-off by December 31, 2022. The loan modification agreement also includes a $6.0 million required principal paydown, which occurred at the closing of the modification transaction, and an $8.0 million principal reduction once the borrower deposits an additional reserve deposit of approximately $4.6 million by December 31, 2021. We have the ability to potentially recapture up to $8.0 million of the principal reduction to the extent that the property is sold or refinanced in excess of the debt.

These two loan modifications were deemed troubled debt restructurings. There were no loan modifications, refinancing’s and/or extensions during 2019 that were considered troubled debt restructurings.

Given the transitional nature of some of our real estate loans, we may require funds to be placed into an interest reserve, based on contractual requirements, to cover debt service costs. At December 31, 2020 and 2019, we had total interest reserves of $78.3 million and $37.0 million, respectively, on 186 loans and 131 loans, respectively, with an aggregate UPB of $3.60 billion and $2.43 billion, respectively.

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Note 4 — Loans Held-for-Sale, Net

Our GSE loans held-for-sale are typically sold within 60 days of loan origination, while our Private Label loans are generally expected to be sold and securitized within 180 days of loan origination. Loans held-for-sale, net consists of the following (in thousands):

	December 31, 2020		December 31, 2019
Fannie Mae	$	679,342	$	408,534
Freddie Mac		180,004		36,303
Private Label		56,186		401,207
FHA		53,063		1,082
		968,595		847,126
Fair value of future MSR		21,600		16,519
Unearned discount		(3,276)		(2,285)
Loans held-for-sale, net	$	986,919	$	861,360

During 2020, 2019 and 2018, we sold $6.59 billion, $4.40 billion and $4.92 billion, respectively, of loans held-for-sale and recorded gain on sales of $89.5 million, $61.1 million and $65.5 million, respectively. Included in the total loans sold in the second quarter of 2020 were Private Label loans totaling $727.2 million, which were sold to an unconsolidated affiliate of ours who pooled and securitized the loans in May 2020. We retained the most subordinate class of certificates in the securitization totaling $63.6 million in satisfaction of credit risk retention requirements (see Note 7 for details), and are the primary servicer of the mortgage loans.

At December 31, 2020 and 2019, there were no loans held-for-sale that were 90 days or more past due and there were no loans held-for-sale that were placed on a non-accrual status.

Note 5 — Capitalized Mortgage Servicing Rights

Our capitalized MSRs reflect commercial real estate MSRs derived from loans sold in our Agency Business or acquired MSRs. The weighted average estimated life remaining of our MSRs was 8.6 years and 8.0 years at December 31, 2020 and 2019, respectively.

A summary of our capitalized MSR activity is as follows (in thousands):

	Year Ended December 31, 2020						Year Ended December 31, 2019
	Originated		Acquired		Total		Originated		Acquired		Total
Beginning balance	$	221,901	$	64,519	$	286,420	$	176,686	$	97,084	$	273,770
Additions		159,533		—		159,533		83,756		—		83,756
Amortization		(34,186)		(15,036)		(49,222)		(27,639)		(21,042)		(48,681)
Write-downs and payoffs		(10,782)		(5,975)		(16,757)		(10,902)		(11,523)		(22,425)
Ending balance	$	336,466	$	43,508	$	379,974	$	221,901	$	64,519	$	286,420

We collected prepayment fees totaling $12.8 million and $18.4 million during 2020 and 2019, respectively, which are included as a component of servicing revenue, net on the consolidated statements of income. As of December 31, 2020 and 2019, we had no valuation allowance recorded on any of our MSRs.

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The expected amortization of capitalized MSRs recorded as of December 31, 2020 is as follows (in thousands):

Year	Amortization
2021	$	54,514
2022		50,862
2023		46,929
2024		42,898
2025		39,779
Thereafter		144,992
Total	$	379,974

Actual amortization may vary from these estimates.

Note 6 – Mortgage Servicing

Product and geographic concentrations that impact our servicing revenue are as follows ($ in thousands):

December 31, 2020
Product Concentrations					Geographic Concentrations
						UPB
			Percent of			Percentage
Product	UPB (1)		Total		State	of Total
Fannie Mae	$	18,268,268	74	%	Texas	16	%
Freddie Mac		4,881,080	20	%	New York	9	%
FHA		752,116	3	%	North Carolina	9	%
Private Label (2)		726,992	3	%	California	9	%
Total	$	24,628,456	100	%	Florida	7	%
					Georgia	6	%
					New Jersey	4	%
					Other (3)	40	%
					Total	100	%

December 31, 2019
Fannie Mae	$	14,832,844	74	%	Texas	19	%
Freddie Mac		4,534,714	23	%	North Carolina	9	%
FHA		691,519	3	%	New York	9	%
Total	$	20,059,077	100	%	California	9	%
					Florida	6	%
					Georgia	6	%
					Other (3)	42	%
					Total	100	%

(1) Excludes loans which we are not collecting a servicing fee.

(2) Represents loans we service in connection with our Private Label securitization in May 2020 (see Note 4 for details).

(3) No other individual state represented 4% or more of the total.

At December 31, 2020 and 2019, our weighted average servicing fee was 45.4 basis points and 43.8 basis points, respectively. At December 31, 2020 and 2019, we held total escrow balances of $1.29 billion and $947.1 million, respectively, which is not reflected in our consolidated balance sheets. Of the total escrow balances, we held $867.6 million and $562.1 million at December 31, 2020 and 2019, respectively, related to loans we are servicing within our Agency Business. These escrows are maintained in separate accounts

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at several federally insured depository institutions, which may exceed FDIC insured limits. We earn interest income on the total escrow deposits, generally based on a market rate of interest negotiated with the financial institutions that hold the escrow deposits. Interest earned on total escrows, net of interest paid to the borrower, was $7.1 million, $17.3 million and $12.8 million during 2020, 2019 and 2018, respectively, and is a component of servicing revenue, net in the consolidated statements of income.

Note 7 – Securities Held-to-Maturity

Agency B Piece Bonds. Freddie Mac may choose to hold, sell or securitize loans we sell to them under the Freddie Mac SBL program. As part of the securitizations under the SBL program, we have the option to purchase the B Piece bond through a bidding process, which represents the bottom 10%, or highest risk, of the securitization. As of December 31, 2020, we retained 49%, or $106.2 million initial face value, of seven B Piece bonds, which were purchased at a discount for $74.7 million, and sold the remaining 51% to a third-party at par. These securities are collateralized by a pool of multifamily mortgage loans, bear interest at an initial weighted average variable rate of 3.74% and have an estimated weighted average remaining maturity of 5.9 years. The weighted average effective interest rate was 10.85% at both December 31, 2020 and 2019, including the accretion of a portion of the discount deemed collectible. Approximately $12.6 million is estimated to mature within one year, $36.0 million is estimated to mature after one year through five years, $11.3 million is estimated to mature after five years through ten years and $16.6 million is estimated to mature after ten years.

Agency Private Label Certificates. In connection with our $727.2 million Private Label securitization in May 2020, we retained the most subordinate class of certificates with an initial face value of $63.6 million (APL certificates). We purchased the APL certificates at a discount for $37.9 million, which are collateralized by a pool of 40 fixed rate 10-year mortgage loans secured by first mortgage loans on 49 multifamily properties, bear interest at an initial weighted average variable rate of 4.95% and have an estimated weighted average remaining maturity of 9.0 years. The weighted average effective interest rate was 10.15% at December 31, 2020 and the full $63.6 million is expected to mature after five years through ten years.

Structured Single-Family Rental Bonds (“SFR bonds”). During the fourth quarter of 2020, we reclassified our Class A2 SFR bonds with a carrying value of $20.0 million to available-for-sale from held-to-maturity as a result of a change in our intent to hold the securities to maturity due to an isolated and nonrecurring event. We do not anticipate sales of any of our remaining securities classified as held-to-maturity in the future. During the fourth quarter of 2020, we sold one of our $10.0 million SFR bonds, and in January 2021, we sold the remaining $10.0 million SFR bond to third-party investors for an amount slightly below par. The $10.0 million SFR bond that remained at December 31, 2020 was included as a component of other assets in the consolidated balance sheets.

A summary of our securities held-to-maturity is as follows (in thousands):

			Net Carrying		Unrealized		Estimated		Allowance for
	Face Value		Value		Gain/(Loss)		Fair Value		Credit Losses
December 31, 2020
B Piece bonds	$	76,497	$	57,839	$	709	$	58,548	$	621
APL certificates		63,627		37,685		(2,105)		35,580		1,023
Total	$	140,124	$	95,524	$	(1,396)	$	94,128	$	1,644
December 31, 2019
B Piece bonds	$	91,028	$	68,699	$	2,965	$	71,664	$	—
SFR bonds		20,000		20,000		74		20,074		—
Total	$	111,028	$	88,699	$	3,039	$	91,738	$	—

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A summary of the changes in the allowance for credit losses for our securities held-to-maturity is as follows (in thousands):

	Year Ended December 31, 2020
	APL Certificates		B Piece Bonds		Total
Beginning balance, prior to adoption of CECL	$	—	$	—	$	—
Impact of adopting CECL – January 1, 2020		—		501		501
Provision for credit loss expense		1,023		120		1,143
Ending balance	$	1,023	$	621	$	1,644

The allowance for credit losses on our held-to-maturity securities was estimated on a collective basis by major security type and was based on a reasonable and supportable forecast period and a historical loss reversion for similar securities. The issuers continue to make timely principal and interest payments and we continue to accrue interest on all our securities. As of December 31, 2020, no other-than-temporary impairment was recorded on our held-to-maturity securities.

During 2020, 2019 and 2018, we recorded interest income (including the amortization of discount) of $9.7 million, $9.9 million and $5.8 million, respectively, related to these investments.

Note 8 —Investments in Equity Affiliates

We account for all investments in equity affiliates under the equity method. A summary of our investments in equity affiliates is as follows (in thousands):

					UPB of Loans to
	Investments in Equity Affiliates at				Equity Affiliates at
Equity Affiliates	December 31, 2020		December 31, 2019		December 31, 2020
Arbor Residential Investor LLC	$	59,150	$	26,520	$	—
AMAC Holdings III LLC		10,308		10,520		—
North Vermont Avenue		2,496		2,440		—
Lightstone Value Plus REIT L.P.		1,895		1,895		—
JT Prime		425		425		—
West Shore Café		—		—		1,687
Lexford Portfolio		—		—		—
East River Portfolio		—		—		—
Total	$	74,274	$	41,800	$	1,687

Arbor Residential Investor LLC. In 2015, we invested $9.6 million for a 50% interest in Arbor Residential Investor LLC (“ARI”), with our former manager (ACM) holding the remaining 50%. ARI was formed to hold a 50% interest in Wakefield Investment Holdings LLC (“Wakefield”), an entity that was formed with a third party to hold a controlling interest (65)% in a residential mortgage banking business. ARI has no other assets, liabilities or activity other than its investment in Wakefield. At December 31, 2020, our indirect interest in the residential mortgage banking business was 16.3%. We account for our ownership interest in ARI under the equity method of accounting and ARI accounts for its ownership interest in Wakefield under the equity method of accounting. During 2020, 2019 and 2018, we recorded income of $75.7 million, $7.2 million and $0.7 million, respectively, to income from equity affiliates in the consolidated statements of income, and during 2020, we received $43.2 million in cash distributions from this investment, which were classified as a return on capital. During 2018, we made a $2.4 million payment for our proportionate share of the litigation settlement, which was distributed back to us by our equity affiliate. Because of the significance of the operating results of this investment in 2020, we have included the audited financial statements of Wakefield in this report.

Subsequent Event. In January 2021, an equity investor in the underlying residential mortgage banking business exercised their right to purchase an additional interest in this investment, which decreased our indirect interest to 12.3%.

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AMAC Holdings III LLC (“AMAC III”). In 2019, we committed to a $30.0 million investment (of which $11.7 million was funded as of December 31, 2020) for an 18% interest in a multifamily-focused commercial real estate investment fund that is sponsored and managed by our chief executive officer and one of his immediate family members. During 2020 and 2019, we received cash distributions from this investment totaling $0.1 million and $0.2 million, respectively, which were classified as a return of capital. The loss associated with this investment for 2020 was $0.9 million and the operating results for 2019 were de minimis.

North Vermont Avenue. In 2019, we invested $2.4 million for an initial 85% noncontrolling interest in a joint venture that acquired three parcels of land, which currently has three residential structures, a commercial structure and a parking lot. The joint venture intends to tear down the existing structures and construct a new 202 unit multifamily complex with ground floor retail. Operating results from this investment were de minimis for all periods presented.

Lightstone Value Plus REIT L.P. / JT Prime. We own a $1.9 million interest in an unconsolidated joint venture that holds common operating partnership units of Lightstone Value Plus REIT L.P. (“Lightstone”). We also own a 50% noncontrolling interest in an unconsolidated joint venture, JT Prime, which holds common operating partnership units of Lightstone at a carrying value of $0.4 million. Operating results from these investments were de minimis for all periods presented.

West Shore Café. We own a 50% noncontrolling interest in the West Shore Lake Café, a restaurant/inn lakefront property in Lake Tahoe, California. We provided a $1.7 million first mortgage loan to an affiliated entity to acquire property adjacent to the original property, which is scheduled to mature in September 2025 and bears interest at LIBOR plus 4.0%. During 2018, we determined that this investment exhibited indicators of impairment and, as a result of an impairment analysis performed; we recorded an other-than-temporary impairment of $2.2 million for the full carrying amount of this investment, which was recorded in income from equity affiliates in the consolidated statements of income. Also during 2018, we recorded a provision for loan loss of $1.7 million, fully reserving the first mortgage loan.

Lexford Portfolio. We own a $44,000 noncontrolling equity interest in Lexford, a portfolio of multifamily assets. In 2020, 2019 and 2018, we received distributions from this investment and recognized income totaling $1.1 million, $3.5 million and $2.5 million, net of expenses, respectively. As a result of COVID-19, Lexford has temporarily suspended paying distributions to its equity holders.

East River Portfolio. We invested $0.1 million for a 5% interest in a joint venture that owns two multifamily properties. The joint venture is comprised of a consortium of investors (which includes, among other unaffiliated investors, certain of our officers, our chief executive officer and certain other related parties) who together own an interest of 95%. Operating results from this investment were de minimis for all periods presented.

See Note 19 for details of certain investments described above.

Note 9 – Real Estate Owned

A summary of our real estate assets is as follows (in thousands):

	December 31, 2020		December 31, 2019
	Office		Hotel		Office
	Building		Property		Building		Total
Land	$	3,138	$	3,294	$	4,509	$	7,803
Building and intangible assets		2,010		31,541		2,010		33,551
Less: Impairment loss		(2,500)		(14,307)		(2,500)		(16,807)
Less: Accumulated depreciation and amortization		(1,163)		(10,320)		(1,007)		(11,327)
Real estate owned, net	$	1,485	$	10,208	$	3,012	$	13,220

In the third quarter of 2020, we sold our hotel property for $8.4 million and recorded a $1.9 million loss, which is included in loss on sale of real estate. In addition, we paid $2.5 million in connection with a litigation settlement related to this property, which is included in selling and administrative expenses.

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In November 2020, we sold a non-operating property for $4.1 million and recorded a $1.0 million gain, which was included in loss on sale of real estate. This non-operating property was previously included in other assets on the consolidated balance sheets.

Our office building was fully occupied by a single tenant until April 2017, when the lease expired. The building is currently vacant. In the fourth quarter of 2020, we received $1.5 million related to a signage easement sold on this property and recorded the proceeds as a reduction of the carrying cost.

Through site visits and discussions with market participants, we determined that our real estate assets exhibited indicators of impairment and, based on our impairment analyses performed, we recorded impairment losses of $1.0 million and $2.0 million in 2019 and 2018, respectively.

Note 10 — Goodwill and Other Intangible Assets

Goodwill. The goodwill balance at both December 31, 2020 and 2019 was $56.6 million.

Other Intangible Assets. The following table sets forth the other intangible assets activity (in thousands):

	December 31, 2020						December 31, 2019
	Gross						Gross
	Carrying		Accumulated				Carrying		Accumulated
	Value		Amortization		Total		Value		Amortization		Total
Finite‑lived intangible assets:
Broker relationships	$	25,000	$	(13,932)	$	11,068	$	25,000	$	(10,807)	$	14,193
Borrower relationships		14,400		(6,420)		7,980		14,400		(4,980)		9,420
Below market leases		4,010		(3,233)		777		4,010		(2,548)		1,462
Infinite‑lived intangible assets:
Fannie Mae DUS license		17,100		—		17,100		17,100		—		17,100
Freddie Mac Program Plus license		8,700		—		8,700		8,700		—		8,700
FHA license		3,200		—		3,200		3,200		—		3,200
	$	72,410	$	(23,585)	$	48,825	$	72,410	$	(18,335)	$	54,075

The amortization expense recorded for these intangible assets were $5.3 million, $5.5 million and $5.6 million during 2020, 2019 and 2018, respectively.

At December 31, 2020, the weighted average remaining lives of our amortizable finite-lived intangible assets and the estimated amortization expense for each of the succeeding five years are as follows ($ in thousands):

		Estimated Amortization Expense for the
		Years Ending December 31,
	Wtd. Avg.
	Remaining Life
	(in years)	2021		2022		2023		2024		2025
Finite‑lived intangible assets:
Broker relationships	3.5	$	3,125	$	3,125	$	3,125	$	1,693	$	—
Borrower relationships	5.5		1,440		1,440		1,440		1,440		1,440
Below market leases	6.2		126		126		126		126		126
	4.4	$	4,691	$	4,691	$	4,691	$	3,259	$	1,566

See Note 21 for details of goodwill and other intangible assets by segment.

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Note 11 — Debt Obligations

Credit Facilities and Repurchase Agreements

Borrowings under our credit facilities and repurchase agreements are as follows ($ in thousands):

	December 31, 2020								December 31, 2019
			Debt		Collateral						Debt		Collateral
			Carrying		Carrying		Wtd. Avg.				Carrying		Carrying		Wtd. Avg.
	UPB		Value(1)		Value		Note Rate		UPB		Value(1)		Value		Note Rate
Structured Business
$700 million joint repurchase facility	$	682,958	$	681,006	$	1,054,562	2.55	%	$	225,051	$	224,658	$	339,378	4.06	%
$400 million repurchase facility		192,193		191,622		259,559	2.99	%		218,891		218,418		291,292	3.76	%
$200 million repurchase facility		71,656		71,627		87,242	2.73	%		40,612		40,530		48,086	4.22	%
$148.8 million loan specific credit facilities		148,798		148,615		198,550	3.03	%		133,957		133,528		190,716	4.14	%
$100 million credit facility		39,389		39,346		47,912	2.24	%		4,690		4,570		7,000	3.56	%
$100 million credit facility		—		—		—	—			—		—		—	—
$100 million repurchase facility		31,780		31,780		40,551	1.92	%		45,962		45,843		63,800	3.56	%
$50 million credit facility		16,002		15,992		21,300	2.17	%		14,948		14,933		17,650	3.81	%
$50 million credit facility		23,857		23,606		31,809	4.06	%		12,349		12,191		16,499	4.32	%
$30 million working capital facility		30,000		30,000		—	3.55	%		—		—		—	—
$25 million credit facility		9,539		9,323		14,340	2.43	%		19,936		19,651		28,572	4.07	%
$1.4 million master security agreements		1,441		1,441		—	4.10	%		3,267		3,267		—	4.08	%
Repurchase facilities - securities (2)		38,487		38,487		—	3.47	%		217,105		217,105		—	3.90	%
Structured Business total	$	1,286,100	$	1,282,845	$	1,755,825	2.73	%	$	936,768	$	934,694	$	1,002,993	3.94	%
Agency Business
$750 million ASAP agreement	$	301,455	$	301,455	$	302,491	1.40	%	$	148,725	$	148,725	$	148,725	2.81	%
$400 million joint repurchase facility		43,132		42,808		56,186	2.07	%		300,446		299,824		300,446	3.26	%
$400 million repurchase facility		174,555		174,515		174,555	1.64	%		187,742		187,698		187,742	2.91	%
$325 million credit facility		294,815		294,732		296,698	1.30	%		89,673		89,657		89,673	2.91	%
$250 million credit facility		88,911		88,896		88,911	1.65	%		—		—		—	—
$150 million credit facility		49,754		49,632		49,754	1.65	%		17,792		17,690		17,792	2.91	%
Agency Business total	$	952,622	$	952,038	$	968,595	1.48	%	$	744,378	$	743,594	$	744,378	3.03	%
Consolidated total	$	2,238,722	$	2,234,883	$	2,724,420	2.20	%	$	1,681,146	$	1,678,288	$	1,747,371	3.54	%

(1) The debt carrying value for the Structured Business at December 31, 2020 and 2019 was net of unamortized deferred finance costs of $3.3 million and $2.1 million, respectively. The debt carrying value for the Agency Business at December 31, 2020 and 2019 was net of unamortized deferred finance costs of $0.6 million and $0.2 million, respectively.

(2) These repurchase facilities are subject to margin call provisions associated with changes in interest spreads. As of December 31, 2020 and 2019, these facilities were collateralized by our CLO bonds retained and consolidated by us with a principal balance of zero and $234.9 million, respectively, B Piece bonds with a carrying value of $58.5 million and $68.7 million, respectively, and SFR bonds with a carrying value of $10.0 million and $20.0 million, respectively. During 2020, we significantly reduced the UPB of these facilities by $178.6 million to $38.5 million, primarily through a debt restructuring and the use of proceeds from our senior notes issued in the second quarter of 2020.

Generally, our credit facilities and repurchase agreements have extension options that are at the discretion of the banking institutions in which we have long standing relationships with. These facilities typically renew annually and also include a "wind-down" feature.

Joint Repurchase Facility. We have a $1.10 billion joint repurchase facility, which is shared between the Structured Business and the Agency Business, of which $600.0 million matures in March 2021 and $500.0 million matures in March 2022 with each maturity eligible for a one-year extension option. This facility is used to finance structured loans and includes an $800.0 million sublimit to finance Private Label loans, which expires in March 2021 unless that portion of the facility is extended through March 2022. There is no stated interest rate under the facility and the interest rate is determined on a loan-by-loan basis and may include a LIBOR floor

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equal to a pro rata share of the LIBOR floors included in our originated loans. The facility has a maximum advance rate of 80% on all loans and has a $25.0 million over advance available to structured assets that bears interest at a rate of 650 basis points over LIBOR. If the estimated market value of the loans financed in this facility decrease, we may be required to pay down borrowings under this facility.

Structured Business. We utilize credit facilities and repurchase agreements with various financial institutions to finance our Structured Business loans and investments as described below.

At December 31, 2020 and 2019, the weighted average interest rate for the credit facilities and repurchase agreements of our Structured Business, including certain fees and costs, such as structuring, commitment, non-use and warehousing fees, was 2.97% and 4.39%, respectively. The leverage on our loan and investment portfolio financed through our credit facilities and repurchase agreements, excluding the securities repurchase facilities, working capital facility and the master security agreements used to finance leasehold and capital expenditure improvements at our corporate office, was 69% and 71% at December 31, 2020 and 2019, respectively.

We have a $400.0 million repurchase facility used to finance loans. The facility bears interest at a rate of 220 basis points over LIBOR with a LIBOR floor of 75 basis points and matures in September 2021, with quarterly extension options having an extended maturity date no later than March 2023. The facility has a maximum advance rate of 75%.

We have a $200.0 million repurchase facility to finance single-family rental properties. The facility bears interest at a rate of 275 basis points over LIBOR with a LIBOR floor of 25 basis points and matures in December 2021. The facility has a maximum advance rate of 85%.

We have several loan specific credit facilities totaling $148.8 million used to finance individual bridge loans. The facilities bear interest at rates ranging from 220 to 250 basis points over LIBOR and fixed rates ranging from 3.50% to 4.00% and mature between June 2021 and December 2022.

We have a $100.0 million credit facility to finance bridge loans that bears an interest rate ranging from 230 to 300 basis points over LIBOR depending on the property type financed, a LIBOR floor of 50 basis points and a July 2021 maturity date. This facility includes a $25.0 million sublimit to finance healthcare related loans. The facility has a maximum advance rate of 75%.

We have another $100.0 million credit facility to finance single-family rental properties that bears interest at a rate of 300 basis points over LIBOR with an interest rate floor of 4.00% and matures in October 2022. The facility has a maximum advance rate of 75%.

We have a $100.0 million repurchase facility to finance multifamily bridge loans that the interest rate is determined on a loan-by-loan basis with a LIBOR floor of 50 basis points and matures in September 2021. The facility has a maximum advance rate of 75%.

We have a $50.0 million credit facility to finance multifamily loans that bears interest at a rate of 200 basis points over LIBOR and matures in April 2021, with a one-year extension option. This facility has a maximum advance rate of 80%.

We have another $50.0 million credit facility to finance single-family rental properties that bears interest at a rate of 250 basis points over LIBOR with an interest rate floor of 4.00%. The facility matures in October 2022, with a one-year extension option, and has a maximum advance rate equal to the lesser of: (1) 75% of the UPB, (2) 50% of the appraised value of the collateral, or (3) 55% to 65% of the projected cost of construction.

We have a $30.0 million unsecured working capital line of credit that bears interest at a rate of 325 basis points over LIBOR with a LIBOR floor of 25 basis points. This line matures in November 2021 and is renewable annually.

We have a $25.0 million credit facility used to purchase loans that bears interest at a rate of 225 basis points over LIBOR and matures in June 2022, with a one-year extension option. This facility has a maximum advance rate of 80%.

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We have two notes payable under master security agreements that were used to finance capital expenditures. The notes bear interest at a weighted average fixed rate of 4.10% and mature between 2021 and 2022.

We have four uncommitted repurchase facilities that are used to finance securities we retained in connection with our CLOs and our purchases of B Piece bonds from SBL program securitizations and SFR bonds. These facilities bear interest at rates ranging from 120 to 275 basis points over LIBOR and have no stated maturity dates.

Agency Business. We utilize credit facilities with various financial institutions to finance substantially all of our loans held-for-sale as described below.

We have a $750.0 million ASAP agreement with Fannie Mae providing us with a warehousing credit facility for mortgage loans that are to be sold to Fannie Mae and serviced under the Fannie Mae DUS program. The ASAP agreement is not a committed line, has no expiration date and bears interest at a rate of 115 basis points over SOFR, with a SOFR Floor of 25 basis points.

We have a $400.0 million repurchase facility that bears interest at a rate of 150 basis points over LIBOR and matures in October 2021. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have a $150.0 million credit facility that bears interest at a rate of 115 basis points over LIBOR and matures in March 2021. The facility was temporarily increased to $325.0 million, which expires in February 2021. The facility bears interest at a rate of 115 basis points over LIBOR for the initial $150.0 million and 140 basis points over LIBOR with a LIBOR floor of 25 basis points for amounts outstanding under the temporary increase. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have a $100.0 million credit facility that bears interest at a rate of 115 basis points over LIBOR with a LIBOR floor of 50 basis points and matures in June 2021. This facility was temporarily increased to $250.0 million, which expires in February 2021. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have another $150.0 million credit facility that bears interest at a rate of 140 basis points over LIBOR with a LIBOR floor of 25 basis points and matures in July 2021. This facility includes a $50.0 million sublimit for principal and interest advances we make as the primary servicer to Fannie Mae in connection with potential delinquent loans under the Fannie Mae forbearance program, which bears interest at a rate of 200 basis points over LIBOR with a LIBOR floor of 25 basis points. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have a $50.0 million letter of credit facility with a financial institution to secure obligations under the Fannie Mae DUS program and the Freddie Mac SBL program. The facility bears interest at a fixed rate of 2.875%, matures in September 2023 and is primarily collateralized by our servicing revenue as approved by Fannie Mae and Freddie Mac. The facility includes a $5.0 million sublimit for an obligation under the Freddie Mac SBL program. At December 31, 2020, the letters of credit outstanding include $45.0 million for the Fannie Mae DUS program and $5.0 million for the Freddie Mac SBL program.

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CLOs

We account for our CLO transactions on our consolidated balance sheet as financing facilities. Our CLOs are VIEs for which we are the primary beneficiary and are consolidated in our financial statements. The investment grade tranches are treated as secured financings, and are non-recourse to us.

Borrowings and the corresponding collateral under our CLOs are as follows ($ in thousands):

	Debt						Collateral (3)
							Loans				Cash
			Carrying		Wtd. Avg.				Carrying		Restricted
December 31, 2020	Face Value		Value (1)		Rate (2)		UPB		Value		Cash (4)
CLO XIII	$	668,000	$	663,804	1.58	%	$	768,664	$	768,664	$	43
CLO XII		534,193		530,673	1.66	%		628,935		628,935		2,005
CLO XI		533,000		529,859	1.61	%		555,157		555,157		92,395
CLO X		441,000		438,442	1.61	%		522,132		522,132		25,537
CLO IX		356,150		354,531	1.53	%		457,903		457,903		18,703
Total CLOs	$	2,532,343	$	2,517,309	1.60	%	$	2,932,791	$	2,932,791	$	138,683

December 31, 2019
CLO XII	$	534,193	$	529,448	3.30	%	$	596,366	$	593,652	$	17,800
CLO XI		533,000		528,690	3.25	%		624,443		621,508		15,550
CLO X		441,000		437,391	3.26	%		509,887		507,854		37,287
CLO IX		356,400		353,473	3.17	%		407,696		406,463		47,230
CLO VIII		282,874		281,119	3.12	%		359,186		357,914		544
Total CLOs	$	2,147,467	$	2,130,121	3.23	%	$	2,497,578	$	2,487,391	$	118,411

(1) Debt carrying value is net of $15.0 million and $17.3 million of deferred financing fees at December 31, 2020 and 2019, respectively.

(2) At December 31, 2020 and 2019, the aggregate weighted average note rate for our CLOs, including certain fees and costs, was 1.93% and 3.63%, respectively.

(3) As of December 31, 2020 and 2019, there was no collateral deemed a credit risk.

(4) Represents restricted cash held for principal repayments as well as for reinvestment in the CLOs. Does not include restricted cash related to interest payments, delayed fundings and expenses totaling $49.5 million and $58.6 million at December 31, 2020 and 2019, respectively.

CLO XIII. In March 2020, we completed CLO XIII, issuing eight tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $738.0 million. Of the total CLO notes issued, $668.0 million were investment grade notes issued to third party investors and $70.0 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $640.5 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a three-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $159.5 million for the purpose of acquiring additional loan obligations for a period of up to 180 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $800.0 million, representing leverage of 84%. We retained a residual interest in the portfolio with a notional amount of $132.0 million, including the $70.0 million below investment grade notes. The notes sold to third parties had an initial weighted average interest rate of 1.41% plus one-month LIBOR and interest payments on the notes are payable monthly.

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CLO XII. In November 2019, we completed CLO XII, issuing eight tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $585.8 million. Of the total CLO notes issued, $534.2 million were investment grade notes issued to third party investors and $51.6 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $510.9 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a three-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $124.1 million for the purpose of acquiring additional loan obligations for a period of up to 180 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $635.0 million, representing leverage of 84%. We retained a residual interest in the portfolio with a notional amount of $100.8 million, including the $51.6 million below investment grade notes. The notes had an initial weighted average interest rate of 1.50% plus one-month LIBOR and interest payments on the notes are payable monthly.

CLO XI. In June 2019, we completed CLO XI, issuing eight tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $602.1 million. Of the total CLO notes issued, $533.0 million were investment grade notes issued to third party investors and $69.1 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $520.4 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a three-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $129.6 million for the purpose of acquiring additional loan obligations for a period of up to 120 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $650.0 million, representing leverage of 82%. We retained a residual interest in the portfolio with a notional amount of $117.0 million, including the $69.1 million below investment grade notes. The notes had an initial weighted average interest rate of 1.44% plus one-month LIBOR and interest payments on the notes are payable monthly.

CLO X. In June 2018, we completed CLO X, issuing seven tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $494.2 million. Of the total CLO notes issued, $441.0 million were investment grade notes issued to third party investors and $53.2 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $501.9 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a stated maturity date in June 2028 and a four-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $58.1 million for the purpose of acquiring additional loan obligations for a period of up to 120 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $560.0 million, representing leverage of 79%. We retained a residual interest in the portfolio with a notional amount of $119.0 million, including the $53.2 million below investment grade notes. The notes had an initial weighted average interest rate of 1.45% plus one-month LIBOR and interest payments on the notes are payable monthly.

CLO IX. In December 2017, we completed CLO IX, issuing five tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $388.2 million. Of the total CLO notes issued, $356.4 million were investment grade notes issued to third party investors and $31.8 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $387.3 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a stated maturity date in December 2027 and had a three-year replacement period that expired in December 2020, therefore, the outstanding debt balance will reduce as loans are repaid. Initially, the proceeds of the issuance of the securities also included $92.7 million for the purpose of acquiring additional loan obligations for a period of up to 120 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $480.0 million, representing leverage of 74%. We retained a residual interest in the portfolio with a notional amount of $123.6 million, including the $31.8 million below investment grade notes. The notes had an initial weighted average interest rate of 1.36% plus LIBOR and interest payments on the notes are payable monthly.

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CLO VIII. In March 2020, we unwound CLO VIII redeeming $282.9 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets primarily within CLO XIII, as well as with cash held by CLO VIII, and expensed $1.5 million of deferred financing fees into loss on extinguishment of debt on the consolidated statements of income.

CLO VII. In November 2019, we unwound CLO VII redeeming $279.0 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets within our existing financing facilities (including CLO XII), as well as with cash held by CLO VII, and expensed $1.4 million of deferred financing fees into interest expense on the consolidated statements of income.

CLO VI. In June 2019, we unwound CLO VI redeeming $250.3 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets within our existing financing facilities (including CLO XI), as well as with cash held by CLO VI, and expensed $1.2 million of deferred financing fees into interest expense on the consolidated statements of income.

CLO V. In June 2018, we unwound CLO V, redeeming $267.8 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets within our existing financing facilities (including CLO X), as well as with cash held by CLO V, and expensed $1.3 million of deferred financing fees into interest expense on the consolidated statements of income.

Luxembourg Debt Fund

In April 2020, we completed the unwind of the Debt Fund and redeemed all the outstanding notes with a portion of the proceeds from our senior unsecured notes issued in March 2020 described below and recorded a loss on extinguishment of debt of $1.6 million, which was primarily comprised of deferred financing fees. The Debt Fund was a VIE for which we were the primary beneficiary and was consolidated in our financial statements.

Senior Unsecured Notes

A summary of our senior unsecured notes is as follows (in thousands):

Senior			December 31, 2020							December 31, 2019
Unsecured	Issuance				Carrying		Wtd. Avg.					Carrying		Wtd. Avg.
Notes	Date	Maturity	UPB		Value (1)		Rate (2)			UPB		Value (1)		Rate (2)
8.00% Notes (3)	Apr. 2020	Apr. 2023	$	70,750	$	69,793		8.00	%	$	—	$	—		—
4.50% Notes (3)	Mar. 2020	Mar. 2027		275,000		271,994		4.50	%		—		—		—
4.75% Notes (4)	Oct. 2019	Oct. 2024		110,000		108,668		4.75	%		110,000		108,370		4.75	%
5.75% Notes (4)	Mar. 2019	Apr. 2024		90,000		88,751		5.75	%		90,000		88,369		5.75	%
5.625% Notes (4)	Mar. 2018	May 2023		125,000		123,637		5.63	%		125,000		123,060		5.63	%
			$	670,750	$	662,843		5.29	%	$	325,000	$	319,799		5.44	%

(1) At December 31, 2020 and 2019, the carrying value is net of deferred financing fees of $7.9 million and $5.2 million, respectively.

(2) At December 31, 2020 and 2019, the aggregate weighted average note rate, including certain fees and costs, was 5.65% and 5.82%, respectively.

(3) These notes can be redeemed by us prior to three months before the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus a "make-whole" premium and accrued and unpaid interest. We have the right to redeem the

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notes three months prior to or after the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus accrued and unpaid interest.

(4) These notes can be redeemed by us at any time prior to the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus a "make-whole" premium and accrued and unpaid interest. We have the right to redeem the notes on or after the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus accrued and unpaid interest.

In April 2020, we issued $40.5 million aggregate principal amount of 8.00% senior unsecured notes due in April 2023 (the "Initial Notes") in a private placement, and, in June 2020, we issued an additional $30.3 million (the "Reopened Notes" and, together with the Initial Notes, the "8.00% Notes,") which brought the aggregate outstanding principal amount to $70.8 million. The Reopened Notes are fully fungible with, and rank equally in right of payment with the Initial Notes. We received total proceeds of $69.6 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds from the issuances to repay secured indebtedness, make investments relating to our business and for general corporate purposes.

In March 2020, we issued $275.0 million aggregate principal amount of 4.50% senior unsecured notes due in March 2027 (the "4.50% Notes") in a private placement. We received proceeds of $271.8 million from the issuance, after deducting the underwriting discount and other offering expenses. We used a significant portion of the net proceeds to repay secured indebtedness.

In October 2019, we issued $110.0 million aggregate principal amount of 4.75% senior unsecured notes due in October 2024 (the "4.75% Notes") in a private placement. We received proceeds of $108.2 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds to make investments and for general corporate purposes.

In March 2019, we issued $90.0 million aggregate principal amount of 5.75% senior unsecured notes due in April 2024 (the "5.75% Notes") in a private placement. We received proceeds of $88.2 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds to make investments and for general corporate purposes.

In March 2018, we issued $100.0 million aggregate principal amount of 5.625% senior unsecured notes due in May 2023 (the “Initial Notes”) in a private placement, and, in May 2018, we issued an additional $25.0 million (the “Reopened Notes” and, together with the Initial Notes, the “5.625% Notes,”) which brought the aggregate outstanding principal amount to $125.0 million. The Reopened Notes are fully fungible with, and rank equally in right of payment with the Initial Notes. We received total proceeds of $122.3 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds from the Initial Notes to fully redeem 7.375% senior unsecured notes totaling $97.9 million and the net proceeds from the Reopened Notes to make investments and for general corporate purposes.

Convertible Senior Unsecured Notes

In 2019, we issued $264.0 million in aggregate principal amount of 4.75% convertible notes through a private placement offering, which includes the exercised purchaser’s total over-allotment option of $34.0 million. The 4.75% convertible notes pay interest semiannually in arrears and are scheduled to mature in November 2022, unless earlier converted or repurchased by the holders pursuant to their terms. The initial conversion rate and the conversion rate at December 31, 2019 was 56.1695 shares of common stock per $1,000 of principal representing a conversion price of $17.80 per share of common stock. We received proceeds totaling $256.5 million, net of the underwriter’s discount and fees, which is being amortized through interest expense over the life of such notes. We used the net proceeds from the issuance primarily for the exchange of $228.7 million of our 5.25% convertible notes for a combination of $233.1 million in cash (which included accrued interest) and 4,478,315 shares of our common stock. The remaining net proceeds were used for general corporate purposes. During 2019, we recorded a loss on extinguishment of debt of $7.3 million in connection with this exchange, which included an inducement charge of $1.1 million. As of December 31, 2020, the 4.75% convertible notes had conversion rates of 56.3058 shares, common stock per $1,000 of principal, which represented a conversion price of $17.76 per share of common stock.

In 2018, we completed a similar exchange where we used the net proceeds from two separate private placements of our 5.25% convertible notes to initially exchange $127.6 million of our 5.375% convertible notes and $99.8 million of our 6.50% convertible notes for a combination of $219.8 million in cash (which included accrued interest) and 6,820,196 shares of our common stock.

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During 2018, we recorded a loss on extinguishment of debt of $5.0 million in connection with these exchanges, which included an inducement charge of $1.1 million.

At December 31, 2020, there were $0.5 million and $13.8 million aggregate principal amount remaining of our 5.25% convertible notes issued on July 3, 2018 and 5.25% convertible notes issued on July 20, 2018, respectively. The initial conversion rates of the 5.25% convertible notes issued on July 3, 2018 and 5.25% convertible notes issued on July 20, 2018 were 86.9943 shares and 77.8331 shares, respectively, of common stock per $1,000 of principal, which represented a conversion price of $11.50 per share and $12.85 per share of common stock, respectively. At December 31, 2020, the 5.25% convertible notes issued on July 3, 2018 and 5.25% convertible notes issued on July 20, 2018 had conversion rates of 91.0613 shares and 81.4718 shares, respectively, of common stock per $1,000 of principal, which represented a conversion price of $10.98 per share and $12.27 per share of common stock, respectively. The 5.25% convertible notes pay interest semiannually in arrears and has a scheduled maturity date in July 2021, unless earlier converted or repurchased by the holders pursuant to their terms.

Our convertible senior unsecured notes are not redeemable by us prior to their maturities and are convertible by the holder into, at our election, cash, shares of our common stock or a combination of both, subject to the satisfaction of certain conditions and during specified periods. The conversion rates are subject to adjustment upon the occurrence of certain specified events and the holders may require us to repurchase all, or any portion, of their notes for cash equal to 100% of the principal amount, plus accrued and unpaid interest, if we undergo a fundamental change specified in the agreements. We intend to settle the principal balance of our convertible debt in cash and have not assumed share settlement of the principal balance for purposes of computing EPS. At the time of issuance, there was no precedent or policy that would indicate that we would settle the principal in shares or the conversion spread in cash.

Accounting guidance requires that convertible debt instruments with cash settlement features, including partial cash settlement, account for the liability component and equity component (conversion feature) of the instrument separately. The initial value of the liability component reflects the present value of the discounted cash flows using the nonconvertible debt borrowing rate at the time of the issuance. The debt discount represents the difference between the proceeds received from the issuance and the initial carrying value of the liability component, which is accreted back to the notes principal amount through interest expense over the term of the notes, which was 1.77 years and 2.67 years at December 31, 2020 and 2019, respectively, on a weighted average basis.

The UPB, unamortized discount and net carrying amount of the liability and equity components of our convertible notes are as follows (in thousands):

	Liability								Equity
	Component								Component
			Unamortized Debt		Unamortized Deferred		Net Carrying		Net Carrying
Period	UPB		Discount		Financing Fees		Value		Value
December 31, 2020	$	278,300	$	5,636	$	4,691	$	267,973	$	9,962
December 31, 2019	$	300,914	$	9,235	$	7,527	$	284,152	$	9,962

During 2020, we incurred interest expense on the notes totaling $20.0 million, of which $13.4 million, $3.6 million and $3.0 million related to the cash coupon, amortization of the debt discount and of the deferred financing fees, respectively. During 2019, we incurred interest expense on the notes totaling $28.3 million, of which $13.5 million, $7.9 million and $6.8 million related to the cash coupon, amortization of the debt discount and of the deferred financing fees, respectively. Including the amortization of the deferred financing fees and debt discount, our weighted average total cost of the notes was 6.75% and 6.80% at December 31, 2020 and 2019, respectively.

Junior Subordinated Notes

The carrying values of borrowings under our junior subordinated notes were $141.7 million and $140.9 million at December 31, 2020 and 2019, respectively, which is net of a deferred amount of $10.8 million and $11.4 million, respectively, (which is amortized into interest expense over the life of the notes) and deferred financing fees of $1.8 million and $2.0 million, respectively. These notes have maturities ranging from March 2034 through April 2037 and pay interest quarterly at a floating rate based on LIBOR. The

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weighted average note rate was 3.06% and 4.75% at December 31, 2020 and 2019, respectively. Including certain fees and costs, the weighted average note rate was 3.15% and 4.83% at December 31, 2020 and 2019, respectively.

Debt Covenants

Credit Facilities, Repurchase Agreements and Unsecured Debt. The credit facilities, repurchase agreements and unsecured debt (senior and convertible notes) contain various financial covenants, including, but not limited to, minimum liquidity requirements, minimum net worth requirements, as well as certain other debt service coverage ratios, debt to equity ratios and minimum servicing portfolio tests. We were in compliance with all financial covenants and restrictions at December 31, 2020.

CLOs. Our CLO vehicles contain interest coverage and asset overcollateralization covenants that must be met as of the waterfall distribution date in order for us to receive such payments. If we fail these covenants in any of our CLOs, all cash flows from the applicable CLO would be diverted to repay principal and interest on the outstanding CLO bonds and we would not receive any residual payments until that CLO regained compliance with such tests. Our CLOs were in compliance with all such covenants as of December 31, 2020, as well as on the most recent determination dates in January 2021. In the event of a breach of the CLO covenants that could not be cured in the near-term, we would be required to fund our non-CLO expenses, including employee costs, distributions required to maintain our REIT status, debt costs, and other expenses with (i) cash on hand, (ii) income from any CLO not in breach of a covenant test, (iii) income from real property and loan assets, (iv) sale of assets, or (v) accessing the equity or debt capital markets, if available. We have the right to cure covenant breaches which would resume normal residual payments to us by purchasing non-performing loans out of the CLOs. However, we may not have sufficient liquidity available to do so at such time.

Our CLO compliance tests as of the most recent determination dates in January 2021 are as follows:

Cash Flow Triggers	CLO IX		CLO X		CLO XI		CLO XII		CLO XIII
Overcollateralization (1)
Current	134.70	%	126.98	%	121.95	%	118.87	%	119.76	%
Limit	133.68	%	125.98	%	120.95	%	117.87	%	118.76	%
Pass / Fail	Pass		Pass		Pass		Pass		Pass
Interest Coverage (2)
Current	556.75	%	429.45	%	451.98	%	371.18	%	365.83	%
Limit	120.00	%	120.00	%	120.00	%	120.00	%	120.00	%
Pass / Fail	Pass		Pass		Pass		Pass		Pass

(1) The overcollateralization ratio divides the total principal balance of all collateral in the CLO by the total principal balance of the bonds associated with the applicable ratio. To the extent an asset is considered a defaulted security, the asset’s principal balance for purposes of the overcollateralization test is the lesser of the asset’s market value or the principal balance of the defaulted asset multiplied by the asset’s recovery rate which is determined by the rating agencies. Rating downgrades of CLO collateral will generally not have a direct impact on the principal balance of a CLO asset for purposes of calculating the CLO overcollateralization test unless the rating downgrade is below a significantly low threshold (e.g. CCC-) as defined in each CLO vehicle.

(2) The interest coverage ratio divides interest income by interest expense for the classes senior to those retained by us.

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Our CLO overcollateralization ratios as of the determination dates subsequent to each quarter are as follows:

Determination (1)	CLO IX		CLO X		CLO XI		CLO XII		CLO XIII
January 2021	134.70	%	126.98	%	121.95	%	118.87	%	119.76	%
October 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
July 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
April 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
January 2020	134.68	%	126.98	%	121.95	%	118.87	%	—

(1) The table above represents the quarterly trend of our overcollateralization ratio, however, the CLO determination dates are monthly and we were in compliance with this test for all periods presented.

The ratio will fluctuate based on the performance of the underlying assets, transfers of assets into the CLOs prior to the expiration of their respective replenishment dates, purchase or disposal of other investments, and loan payoffs. No payment due under the junior subordinated indentures may be paid if there is a default under any senior debt and the senior lender has sent notice to the trustee. The junior subordinated indentures are also cross-defaulted with each other.

Note 12 — Allowance for Loss-Sharing Obligations

Our allowance for loss-sharing obligations related to the Fannie Mae DUS program is as follows (in thousands):

	Year Ended December 31,
	2020		2019
Beginning balance	$	34,648	$	34,298
Impact of adopting CECL - January 1, 2020		14,406		—
Provisions for loss sharing		16,379		4,879
Provisions reversal for loan repayments		(1,557)		(3,732)
Recoveries (charge-offs), net		427		(797)
Ending balance	$	64,303	$	34,648

When a loan is sold under the Fannie Mae DUS program, we undertake an obligation to partially guarantee the performance of the loan. A liability is recognized for the fair value of the guarantee obligation undertaken for the non-contingent aspect of the guarantee and is removed only upon either the expiration or settlement of the guarantee. At December 31, 2020 and 2019, guarantee obligations of $34.0 million and $32.2 million, respectively, were included in the allowance for loss-sharing obligations.

In addition to and separately from the fair value of the guarantee, we estimate our allowance for loss-sharing under CECL over the contractual period in which we are exposed to credit risk. The current expected loss related to loss-sharing was based on a collective pooling basis with similar risk characteristics, a reasonable and supportable forecast and a reversion period based on our average historical losses through the remaining contractual term of the portfolio. The increase in the provision for credit losses during 2020 of $16.4 million, compared to the January 1, 2020 cumulative-effect adjustment upon adoption of CECL of $14.4 million, is primarily attributed to the significant adverse change in the economic outlook due to the COVID-19 pandemic.

When we settle a loss under the DUS loss-sharing model, the net loss is charged-off against the previously recorded loss-sharing obligation. The settled loss is often net of any previously advanced principal and interest payments in accordance with the DUS program, which are reflected as reductions to the proceeds needed to settle losses. At December 31, 2020 and 2019, we had outstanding advances of $0.1 million and $0.5 million, respectively, which were netted against the allowance for loss-sharing obligations.

At December 31, 2020, our allowance for loss-sharing obligations , associated with expected losses under CECL was $30.3 million and represented 0.17% of the Fannie Mae servicing portfolio.

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At December 31, 2020 and 2019, the maximum quantifiable liability associated with our guarantees under the Fannie Mae DUS agreement was $3.41 billion and $2.73 billion, respectively. The maximum quantifiable liability is not representative of the actual loss we would incur. We would be liable for this amount only if all of the loans we service for Fannie Mae, for which we retain some risk of loss, were to default and all of the collateral underlying these loans was determined to be without value at the time of settlement.

Note 13 — Derivative Financial Instruments

We enter into derivative financial instruments to manage exposures that arise from business activities resulting in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. We do not use these derivatives for speculative purposes, but are instead using them to manage our exposure to interest rate risk.

Agency Rate Lock and Forward Sale Commitments. We enter into contractual commitments to originate and sell mortgage loans at fixed prices with fixed expiration dates. The commitments become effective when the borrower “rate locks” a specified interest rate within time frames established by us. All potential borrowers are evaluated for creditworthiness prior to the extension of the commitment. Market risk arises if interest rates move adversely between the time of the rate lock by the borrower and the sale date of the loan to an investor. To mitigate the effect of the interest rate risk inherent in providing rate lock commitments to borrowers under the GSE programs, we enter into a forward sale commitment with the investor simultaneously with the rate lock commitment with the borrower. The forward sale contract locks in an interest rate and price for the sale of the loan. The terms of the contract with the investor and the rate lock with the borrower are matched in substantially all respects, with the objective of eliminating interest rate risk to the extent practical. Sale commitments with the investors have an expiration date that is longer than our related commitments to the borrower to allow, among other things, for closing of the loan and processing of paperwork to deliver the loan into the sale commitment.

These commitments meet the definition of a derivative and are recorded at fair value, including the effects of interest rate movements which are reflected as a component of (loss) gain on derivative instruments, net in the consolidated statements of operations. The estimated fair value of rate lock commitments also includes the fair value of the expected net cash flows associated with the servicing of the loan which is recorded as income from MSRs in the consolidated statements of operations. During 2020, 2019 and 2018, we recorded net gains of $3.4 million, net losses of $7.8 million and net gains of $6.0 million, respectively, from changes in the fair value of these derivatives in (loss) gain on derivative instruments, net and $165.5 million, $90.8 and $98.8 million, respectively, of income from MSRs. See Note 14 for details.

Interest Rate Swap Futures. We enter into Swap Futures to hedge our exposure to changes in interest rates inherent in (1) our Structured Business SFR loans from the time the loans are originated until the time they can be financed with match term fixed rate securitized debt, and (2) our held-for-sale Agency Business Private Label loans from the time the loans are rate locked until sale and securitization. The Swap Futures do not meet the criteria for hedge accounting, typically have a three-month maturity and are tied to the five-year and ten-year swap rates. Our Swap Futures are cleared by a central clearing house and variation margin payments, made in cash, are treated as a legal settlement of the derivative itself as opposed to a pledge of collateral.

During 2020, we recorded realized losses of $3.0 million and unrealized gains of $0.2 million to our Structured Business and realized losses of $57.1 million and unrealized losses of $1.7 million to our Agency Business related to our Swap Futures. During 2019, we recorded realized losses of $0.4 million and unrealized gains of $0.2 million to our Structured Business and realized gains of $4.6 million and unrealized gains of $1.5 million to our Agency Business related to our Swap Futures. The realized and unrealized gains and losses are recorded in loss on derivative instruments, net on our consolidated statements of income.

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A summary of our non-qualifying derivative financial instruments is as follows ($ in thousands):

	December 31, 2020
					Fair Value
		Notional		Balance Sheet	Derivative		Derivative
Derivative	Count	Value		Location	Assets		Liabilities
Agency Business
Rate Lock Commitments	7	$	136,354	Other Assets/Other Liabilities	$	1,967	$	(231)
Forward Sale Commitments	114		1,048,763	Other Assets/Other Liabilities		1,925		(990)
Swap Futures	453		45,300			—		—
		$	1,230,417		$	3,892	$	(1,221)

	December 31, 2019
Agency Business
Rate Lock Commitments	5	$	37,657	Other Assets/Other Liabilities	$	1,066	$	(202)
Forward Sale Commitments	79		483,576	Other Assets/Other Liabilities		369		(2,895)
Swap Futures	3,274		327,400			—		—
		$	848,633		$	1,435	$	(3,097)
Structured Business
Swap Futures	271	$	27,100			—		—

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Note 14 — Fair Value

Fair value estimates are dependent upon subjective assumptions and involve significant uncertainties resulting in variability in estimates with changes in assumptions. The following table summarizes the principal amounts, carrying values and the estimated fair values of our financial instruments (in thousands):

	December 31, 2020						December 31, 2019
	Principal /		Carrying		Estimated		Principal /		Carrying		Estimated
	Notional Amount		Value		Fair Value		Notional Amount		Value		Fair Value
Financial assets:
Loans and investments, net	$	5,475,082	$	5,285,868	$	5,428,141	$	4,279,611	$	4,189,960	$	4,228,071
Loans held-for-sale, net		968,595		986,919		1,007,294		847,126		861,360		876,975
Capitalized mortgage servicing rights, net		n/a		379,974		415,495		n/a		286,420		328,995
Securities held-to-maturity, net		140,124		95,524		94,128		111,028		88,699		91,738
Derivative financial instruments		865,975		3,892		3,892		173,532		1,435		1,435
Financial liabilities:
Credit and repurchase facilities	$	2,238,722	$	2,234,883	$	2,235,668	$	1,681,146	$	1,678,288	$	1,677,658
Collateralized loan obligations		2,532,343		2,517,309		2,495,195		2,147,467		2,130,121		2,147,944
Senior unsecured notes		670,750		662,843		670,117		325,000		319,799		331,225
Convertible senior unsecured notes, net		278,300		267,973		280,636		300,914		284,152		310,778
Junior subordinated notes		154,336		141,656		99,594		154,336		140,949		97,668
Derivative financial instruments		319,142		1,221		1,221		347,701		3,097		3,097
Debt fund		—		—		—		70,000		68,629		70,138

Assets and liabilities disclosed at fair value are categorized based upon the level of judgment associated with the inputs used to measure their fair value. Determining which category an asset or liability falls within the hierarchy requires judgment and we evaluate our hierarchy disclosures each quarter. Hierarchical levels directly related to the amount of subjectivity associated with the inputs to fair valuation of these assets and liabilities are as follows:

Level 1 —Inputs are unadjusted and quoted prices exist in active markets for identical assets or liabilities, such as government, agency and equity securities. 

Level 2—Inputs (other than quoted prices included in Level 1) are observable for the asset or liability through correlation with market data. Level 2 inputs may include quoted market prices for a similar asset or liability, interest rates and credit risk. Examples include non-government securities, certain mortgage and asset-backed securities, certain corporate debt and certain derivative instruments.

Level 3—Inputs reflect our best estimate of what market participants would use in pricing the asset or liability and are based on significant unobservable inputs that require a considerable amount of judgment and assumptions. Examples include certain mortgage and asset-backed securities, certain corporate debt and certain derivative instruments.

The following is a description of the valuation techniques used to measure fair value and the general classification of these instruments pursuant to the fair value hierarchy.

Loans and investments, net. Fair values of loans and investments that are not impaired are estimated using inputs based on direct capitalization rate and discounted cash flow methodologies using discount rates, which, in our opinion, best reflect current market interest rates that would be offered for loans with similar characteristics and credit quality (Level 3). Fair values of impaired loans and investments are estimated using inputs that require significant judgments, which include assumptions regarding discount rates, capitalization rates, creditworthiness of major tenants, occupancy rates, availability of financing, exit plans and other factors (Level 3).

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Loans held-for-sale, net. Consists of originated loans that are generally expected to be transferred or sold within 60 days to 180 days of loan funding, and are valued using pricing models that incorporate observable inputs from current market assumptions or a hypothetical securitization model utilizing observable market data from recent securitization spreads and observable pricing of loans with similar characteristics (Level 2). Fair value includes the fair value allocated to the associated future MSRs and is calculated pursuant to the valuation techniques described below for capitalized mortgage servicing rights, net (Level 3).

Capitalized mortgage servicing rights, net. Fair values are estimated using inputs based on discounted future net cash flow methodology (Level 3). The fair value of MSRs carried at amortized cost are estimated using a process that involves the use of independent third-party valuation experts, supported by commercially available discounted cash flow models and analysis of current market data. The key inputs used in estimating fair value include the contractually specified servicing fees, prepayment speed of the underlying loans, discount rate, annual per loan cost to service loans, delinquency rates, late charges and other economic factors.

Securities held-to-maturity, net. Fair values are approximated using inputs based on current market quotes received from financial sources that trade such securities and are based on prevailing market data and, in some cases, are derived from third-party proprietary models based on well recognized financial principles and reasonable estimates about relevant future market conditions (Level 3).

Derivative financial instruments. The fair values of rate lock and forward sale commitments are estimated using valuation techniques, which include internally-developed models developed based on changes in the U.S. Treasury rate and other observable market data (Level 2). The fair value of rate lock commitments includes the fair value of the expected net cash flows associated with the servicing of the loans, see capitalized mortgage servicing rights, net above for details on the applicable valuation technique (Level 3). We also consider the impact of counterparty non-performance risk when measuring the fair value of these derivatives. Given the credit quality of our counterparties, the short duration of interest rate lock commitments and forward sale contracts, and our historical experience, the risk of nonperformance by our counterparties is not significant.

Credit facilities and repurchase agreements. Fair values for credit facilities and repurchase agreements of the Structured Business are estimated using discounted cash flow methodology, using discount rates, which, in our opinion, best reflect current market interest rates for financing with similar characteristics and credit quality (Level 3). The majority of our credit facilities and repurchase agreement for the Agency Business bear interest at rates that are similar to those available in the market currently and the fair values are estimated using Level 2 inputs. For these facilities, the fair values approximate their carrying values.

Collateralized loan obligations, junior subordinated notes and Debt Fund. Fair values are estimated based on broker quotations, representing the discounted expected future cash flows at a yield that reflects current market interest rates and credit spreads (Level 3).

Senior unsecured notes. Fair values are estimated at current market quotes received from active markets when available (Level 1). If quotes from active markets are unavailable, then the fair values are estimated utilizing current market quotes received from inactive markets (Level 2).

Convertible senior unsecured notes, net. Fair values are estimated based on current market quotes received from inactive markets (Level 2).

We measure certain financial assets and financial liabilities at fair value on a recurring basis. The fair values of these financial assets and liabilities are determined using the following input levels as of December 31, 2020 (in thousands):

					Fair Value Measurements Using Fair
	Carrying				Value  Hierarchy
	Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Derivative financial instruments	$	3,892	$	3,892	$	—	$	1,925	$	1,967
Financial liabilities:
Derivative financial instruments	$	1,221	$	1,221	$	—	$	1,221	$	—

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We measure certain financial and non-financial assets at fair value on a nonrecurring basis. The fair values of these financial and non-financial assets, if applicable, were determined using the following input levels as of December 31, 2020 (in thousands):

					Fair Value Measurements Using Fair
	Net Carrying				Value Hierarchy
	Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Impaired loans, net (1)	$	148,673	$	148,673	$	—	$	—	$	148,673

(1) We had an allowance for loan losses of $106.3 million relating to ten loans with an aggregate carrying value, before loan loss reserves, of $254.9 million at December 31, 2020.

Loan impairment assessments. Loans held for investment are intended to be held to maturity and, accordingly, are carried at cost, net of unamortized loan origination costs and fees, loan purchase discounts, and net of the allowance for loan losses, when such loan or investment is deemed to be impaired. We consider a loan impaired when, based upon current information, it is probable that we will be unable to collect all amounts due for both principal and interest according to the contractual terms of the loan agreement. We evaluate our loans to determine if the value of the underlying collateral securing the impaired loan is less than the net carrying value of the loan, which may result in an allowance and corresponding charge to the provision for loan losses. These valuations require significant judgments, which include assumptions regarding capitalization and discount rates, revenue growth rates, creditworthiness of major tenants, occupancy rates, availability of financing, exit plan and other factors. The table above and below includes all impaired loans, regardless of the period in which the impairment was recognized.

Quantitative information about Level 3 fair value measurements at December 31, 2020 is as follows ($ in thousands):

			Valuation
	Fair Value		Techniques	Significant Unobservable Inputs
Financial assets:
Impaired loans:
Hotel	$	82,113	Discounted cash flows /	Discount rate	7.50	%
			direct capitalization	Capitalization rate	5.00	%
				Revenue growth rate	25.00	%
Land		49,960	Discounted cash flows	Discount rate	21.50	%
				Revenue growth rate	3.00	%
Retail		15,105	Discounted cash flows	Discount rate	10.15	%
				Capitalization rate	9.25	%
				Revenue growth rate	1.68	%
Healthcare		828	Discounted cash flows	Capitalization rate	14.30	%
Office		666	Discounted cash flows	Discount rate	11.00	%
				Capitalization rate	9.00	%
				Revenue growth rate	2.50	%
Derivative financial instruments:
Rate lock commitments		1,967	Discounted cash flows	W/A discount rate	13.30	%

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The derivative financial instruments using Level 3 inputs are outstanding for short periods of time (generally less than 60 days). A roll-forward of Level 3 derivative instruments is as follows (in thousands):

	Fair Value Measurements Using
	Significant Unobservable Inputs
	for the Year Ended December 31,
	2020		2019		2018
Derivative assets and liabilities, net
Beginning balance	$	1,066	$	324	$	276
Settlements		(164,654)		(83,992)		(98,791)
Realized gains recorded in earnings		163,588		83,668		98,515
Unrealized gains recorded in earnings		1,967		1,066		324
Ending balance	$	1,967	$	1,066	$	324

The components of fair value and other relevant information associated with our rate lock commitments, forward sales commitments and the estimated fair value of cash flows from servicing on loans held-for-sale are as follows (in thousands):

	Notional/		Fair Value of		Interest Rate		Total Fair Value
December 31, 2020	Principal Amount		Servicing Rights		Movement Effect		Adjustment
Rate lock commitments	$	136,354	$	1,967	$	(231)	$	1,736
Forward sale commitments		1,048,763		—		231		231
Loans held-for-sale, net (1)		968,595		21,601		—		21,601
Total			$	23,568	$	—	$	23,568

(1) Loans held-for-sale, net are recorded at the lower of cost or market on an aggregate basis and includes fair value adjustments related to estimated cash flows from MSRs.

We measure certain assets and liabilities for which fair value is only disclosed. The fair values of these assets and liabilities are determined using the following input levels as of December 31, 2020 (in thousands):

					Fair Value Measurements Using Fair Value Hierarchy
	Carrying Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Loans and investments, net	$	5,285,868	$	5,428,141	$	—	$	—	$	5,428,141
Loans held-for-sale, net		986,919		1,007,294		—		985,693		21,601
Capitalized mortgage servicing rights, net		379,974		415,495		—		—		415,495
Securities held-to-maturity, net		95,524		94,128		—		—		94,128
Financial liabilities:
Credit and repurchase facilities	$	2,234,883	$	2,235,668	$	—	$	952,038	$	1,283,630
Collateralized loan obligations		2,517,309		2,495,195		—		—		2,495,195
Senior unsecured notes		662,843		670,117		670,117		—		—
Convertible senior unsecured notes, net		267,973		280,636		—		280,636		—
Junior subordinated notes		141,656		99,594		—		—		99,594

Note 15 — Commitments and Contingencies

Impact of COVID-19. The magnitude and duration of COVID-19 and its impact on our business and on our borrowers is uncertain and will mostly depend on future events, which cannot be predicted. As this pandemic continues and if economic conditions worsen, it may have long-term impacts on our financial position, results of operations and cash flows. See Item 1A. Risk Factors and Note 2 for further discussion of COVID-19.

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Agency Business Commitments. Our Agency Business is subject to supervision by certain regulatory agencies. Among other things, these agencies require us to meet certain minimum net worth, operational liquidity and restricted liquidity collateral requirements, and compliance with reporting requirements. Our adjusted net worth and liquidity required by the agencies for all periods presented exceeded these requirements.

As of December 31, 2020, we were required to maintain at least $17.7 million of liquid assets in one of our subsidiaries to meet our operational liquidity requirements for Fannie Mae and we had operational liquidity in excess of this requirement.

We are generally required to share the risk of any losses associated with loans sold under the Fannie Mae DUS program and are required to secure this obligation by assigning restricted cash balances and/or a letter of credit to Fannie Mae. The amount of collateral required by Fannie Mae is a formulaic calculation at the loan level by a Fannie Mae assigned tier, which considers the loan balance, risk level of the loan, age of the loan and level of risk-sharing. Fannie Mae requires restricted liquidity for Tier 2 loans of 75 basis points, 15 basis points for Tier 3 loans and 5 basis points for Tier 4 loans, which is funded over a 48-month period that begins upon delivery of the loan to Fannie Mae. A significant portion of our Fannie Mae DUS serviced loans for which we have risk sharing are Tier 2 loans. As of December 31, 2020, we met the restricted liquidity requirement with a $45.0 million letter of credit and $9.2 million of cash collateral.

As of December 31, 2020, reserve requirements for the Fannie Mae DUS loan portfolio will require us to fund $46.0 million in additional restricted liquidity over the next 48 months, assuming no further principal paydowns, prepayments, or defaults within our at-risk portfolio. Fannie Mae periodically reassesses these collateral requirements and may make changes to these requirements in the future. We generate sufficient cash flow from our operations to meet these capital standards and do not expect any changes to have a material impact on our future operations; however, future changes to collateral requirements may adversely impact our available cash.

We are subject to various capital requirements in connection with seller/servicer agreements that we have entered into with secondary market investors. Failure to maintain minimum capital requirements could result in our inability to originate and service loans for the respective investor and, therefore, could have a direct material effect on our consolidated financial statements. As of December 31, 2020, we met all of Fannie Mae’s quarterly capital requirements and our Fannie Mae adjusted net worth was in excess of the required net worth. We are also subject to capital requirements on an annual basis for Ginnie Mae and FHA and we believe we have met all requirements as of December 31, 2020.

As an approved designated seller/servicer under Freddie Mac’s SBL program, we are required to post collateral to ensure that we are able to meet certain purchase and loss obligations required by this program. Under the SBL program, we are required to post collateral equal to $5.0 million, which is satisfied with a $5.0 million letter of credit.

We enter into contractual commitments with borrowers providing rate lock commitments while simultaneously entering into forward sale commitments with investors. These commitments are outstanding for short periods of time (generally less than 60 days) and are described in more detail in Note 13 and Note 14.

Debt Obligations and Operating Leases. As of December 31, 2020, the maturities of our debt obligations and the minimum annual operating lease payments under leases with a term in excess of one year are as follows (in thousands):

			Minimum Annual
	Debt		Operating Lease
Year	Obligations		Payments		Total
2021	$	1,629,073	$	5,082	$	1,634,155
2022		1,980,400		8,257		1,988,657
2023		1,030,427		8,031		1,038,458
2024		648,106		7,926		656,032
2025		118,622		7,978		126,600
Thereafter		467,823		34,381		502,204
Total	$	5,874,451	$	71,655	$	5,946,106

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As of December 31, 2020 and 2019, our leases had remaining lease terms of 0.5 – 10.0 years and 0.7 - 7.2 years, respectively, with a weighted average remaining lease term of 9.0 years and 5.2 years, respectively, and a weighted average discount rate of 4.9% and 4.7%, respectively. We recorded lease expense of $6.2 million, $6.1 million and $5.4 million during 2020, 2019 and 2018, respectively.

Unfunded Commitments. In accordance with certain structured loans and investments, we have outstanding unfunded commitments of $353.8 million as of December 31, 2020 that we are obligated to fund as borrowers meet certain requirements. Specific requirements include, but are not limited to, property renovations, building construction and conversions based on criteria met by the borrower in accordance with the loan agreements.

Litigation. We are currently neither subject to any material litigation nor, to the best of our knowledge, threatened by any material litigation other than the following:

In June 2011, three related lawsuits were filed by the Extended Stay Litigation Trust (the "Trust"), a post-bankruptcy litigation trust alleged to have standing to pursue claims that previously had been held by Extended Stay, Inc. and the Homestead Village L.L.C. family of companies (together "ESI") (formerly Chapter 11 debtors, together the "Debtors") that have emerged from bankruptcy. Two of the lawsuits were filed in the U.S. Bankruptcy Court for the Southern District of New York, and the third in the Supreme Court of the State of New York, New York County. There were 73 defendants in the three lawsuits, including 55 corporate and partnership entities, and 18 individuals. A subsidiary of ours and certain other entities that are affiliates of ours are included as defendants. The New York State Court action was removed to the Bankruptcy Court. Currently, there is just a single case in Bankruptcy Court.

The lawsuits all alleged, as a factual basis and background, certain facts surrounding the June 2007 leveraged buyout of ESI from affiliates of Blackstone Capital. Our subsidiary, Arbor ESH II, LLC, had a $115.0 million investment in the Series A1 Preferred Units of a holding company of Extended Stay, Inc. The New York State Court action and one of the two federal court actions named as defendants Arbor ESH II, LLC, Arbor Commercial Mortgage, LLC (“ACM”), and ABT-ESI LLC, an entity in which we have a membership interest, among the broad group of defendants. These two actions were commenced by substantially identical complaints. The defendants are alleged, among other things, to have breached fiduciary and contractual duties by causing or allowing the Debtors to pay illegal dividends or other improper distributions of value at a time when the Debtors were insolvent. The Trust also alleges that the defendants aided and abetted, induced, or participated in breaches of fiduciary duty, waste, and unjust enrichment ("Fiduciary Duty Claims") and name a director of ours, and a former general counsel of ACM, each of whom had served on the Board of Directors of ESI for a period of time. We are defending these two defendants and paying the costs of such defense. On the basis of the foregoing allegations, the Trust has asserted claims under a number of common law theories, seeking the return of assets transferred by the Debtors prior to the Debtors' bankruptcy filing.

In the third action, filed in Bankruptcy Court, the same plaintiff, the Trust, named ACM and ABT-ESI LLC, together with a number of other defendants, and asserts claims, including constructive and fraudulent conveyance claims, under state and federal statutes, as well as a claim under the Federal Debt Collection Procedure Act.

In June 2013, the Trust filed a motion to amend the lawsuits, to, among other things, (i) consolidate the lawsuits into one lawsuit, (ii) remove 47 defendants from the lawsuits, none of whom are related to us, so that there are 26 remaining defendants, including 16 corporate and partnership entities and 10 individuals, and (iii) reduce the counts within the lawsuits from over 100 down to 17.

The remaining counts in the Trust’s amended complaint against our affiliates are principally state law claims for breach of fiduciary duties, waste, unlawful dividends, and unjust enrichment, and claims under the Bankruptcy Code for avoidance and recovery actions, among others. The Bankruptcy Court granted the motion to amend and the amended complaint has been filed. The amended complaint seeks approximately $139.0 million in the aggregate, plus interest from the date of the alleged unlawful transfers, from director designees, portions of which are also sought from our affiliates as well as from unaffiliated defendants.

We moved to dismiss the referenced remaining actions in December 2013.

After supplemental briefing and multiple adjourned conferences, in August 2020, the Court issued a decision granting our motion to dismiss in part, dismissing 9 of the 17 counts. The Court permitted claims against director designees to proceed on theories of

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authorization of illegal dividends and breach of fiduciary duty. The Court permitted claims against the defendant entities, including our affiliated entities, to proceed on theories of constructive fraudulent transfer and fraudulent transfer under state and federal law. Moreover, the Court affirmatively dismissed four counts against the defendant entities to the extent they are based on distributions from certain so-called LIBOR Floor Certificates. According to the amended complaint, the total LIBOR Floor Certificate transfers were $74.0 million in value. As a result, with what remains of the amended complaint, total possible liability against the affiliated entities has correspondingly fallen, whereas total possible liability against the director designees remains at approximately $139.0 million.

The parties have stipulated to a schedule for discovery and we intend to vigorously defend against the remaining claims. We have not made a loss accrual for this litigation because we believe that it is not probable that a loss has been incurred and an amount cannot be reasonably estimated.

Litigation Settlement. In 2018, we received net proceeds of $10.2 million from the settlement of a litigation related to a prior investment, which was recognized as a gain.

Due to Borrowers. Due to borrowers represents borrowers’ funds held by us to fund certain expenditures or to be released at our discretion upon the occurrence of certain pre-specified events, and to serve as additional collateral for borrowers’ loans. While retained, these balances earn interest in accordance with the specific loan terms they are associated with.

Note 16 — Variable Interest Entities

Our involvement with VIEs primarily affects our financial performance and cash flows through amounts recorded in interest income, interest expense, provision for loan losses and through activity associated with our derivative instruments.

Consolidated VIEs. We have determined that our operating partnership, ARLP, and our CLO entities, which we consolidate, are VIEs. ARLP is already consolidated in our financial statements, therefore, the identification of this entity as a VIE had no impact on our consolidated financial statements. As described in Note 11, we completed the unwind of the Debt Fund in April 2020 and redeemed all the outstanding notes. Prior to the unwind, the Debt Fund entity was consolidated and considered a VIE.

Our CLO consolidated entities invest in real estate and real estate-related securities and are financed by the issuance of debt securities. We, or one of our affiliates, are named collateral manager, servicer, and special servicer for all collateral assets held in CLOs, which we believe gives us the power to direct the most significant economic activities of those entities. We also have exposure to losses to the extent of our equity interests and also have rights to waterfall payments in excess of required payments to bond investors. As a result of consolidation, equity interests have been eliminated, and the consolidated balance sheets reflect both the assets held and debt issued to third parties by the CLOs and Debt Fund, prior to the unwind. Our operating results and cash flows include the gross asset and liability amounts related to the CLOs and Debt Fund, prior to the unwind, as opposed to our net economic interests in those entities.

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December 31, 2020

The assets and liabilities related to these consolidated CLOs and Debt Fund are as follows (in thousands):

	December 31, 2020		December 31, 2019
Assets:
Restricted cash	$	188,226	$	208,467
Loans and investments, net		2,923,634		2,557,909
Other assets		22,587		18,380
Total assets	$	3,134,447	$	2,784,756
Liabilities:
Collateralized loan obligations	$	2,517,309	$	2,130,121
Debt fund		—		68,629
Other liabilities		2,755		10,849
Total liabilities	$	2,520,064	$	2,209,599

Assets held by the CLOs are restricted and can only be used to settle obligations of the CLOs. The liabilities of the CLOs are non-recourse to us and can only be satisfied from each respective asset pool. See Note 11 for details. We are not obligated to provide, have not provided, and do not intend to provide financial support to any of the consolidated CLOs.

Unconsolidated VIEs. We determined that we are not the primary beneficiary of 32 VIEs in which we have a variable interest as of December 31, 2020 because we do not have the ability to direct the activities of the VIEs that most significantly impact each entity’s economic performance.

A summary of our variable interests in identified VIEs, of which we are not the primary beneficiary, as of December 31, 2020 is as follows (in thousands):

Type	Carrying Amount (1)
Loans	$	419,558
B Piece bonds		58,460
APL certificates		38,708
Equity investments		12,804
SFR bonds		10,000
Agency interest only strips		1,373
Total	$	540,903

(1) Represents the carrying amount of loans and investments before reserves. At December 31, 2020, $219.6 million of loans to VIEs had corresponding loan loss reserves of $86.9 million. The maximum loss exposure as of December 31, 2020 would not exceed the carrying amount of our investment.

These unconsolidated VIEs have exposure to real estate debt of approximately $4.41 billion at December 31, 2020.

Note 17 - Equity

Preferred Stock. The Series A, B and C preferred stock outstanding are redeemable by us.

Common Stock. In November 2020, we completed a public offering in which we sold 7,000,000 shares of our common stock for $13.30 per share, and received net proceeds of $93.0 million after deducting the underwriter's discount and other offering expenses. The proceeds were used to make investments related to our business and for general corporate purposes. We also used a portion of the net proceeds to purchase an aggregate of 700,000 shares of our common stock and OP Units from our chief executive officer and ACM at the same price the underwriters paid to purchase the shares.

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December 31, 2020

In August 2020, we filed a shelf registration statement as a “well-known seasoned issuer” as defined in Rule 405 under the Securities Act, which registered an unlimited and indeterminate amount of debt or equity securities for future issuance and sale. The shelf registration statement was declared effective upon filing.

In August 2020, we amended the equity distribution agreement with JMP. In accordance with the terms of the amendment, we may offer and sell up to 10,000,000 shares of our common stock in "At-The-Market" equity offerings through JMP by means of ordinary brokers' transactions or otherwise at market prices prevailing at the time of sale, or at negotiated prices. During 2020, we sold 7,790,121 shares for net proceeds of $90.5 million. We used a portion of the net proceeds to redeem 2,736,894 OP Units for cash totaling $28.4 million. As of December 31, 2020, we had approximately 6,400,000 shares available under the amended agreement.

In March 2020, the Board of Directors authorized a share repurchase program providing for the repurchase of up to $100.0 million of our outstanding common stock. The repurchase of our common stock may be made from time to time in the open market, in privately negotiated transactions or in compliance with a Rule 10b5-1 plan based on our stock price, general market conditions, applicable legal requirements and other factors. The program may be discontinued or modified at any time. As of December 31, 2020, we repurchased 993,106 shares of our common stock under this program at a total cost of $3.9 million and an average cost of $3.98 per share.

During 2020, we issued 321,412 and 47,086 shares in connection with the settlements of our 5.25% and 5.375% Convertible Notes, respectively.

Noncontrolling Interest. Noncontrolling interest relates to the OP Units issued to satisfy a portion of the purchase price in connection with the Acquisition. Each of these OP Units are paired with one share of our special voting preferred shares having a par value of $0.01 per share and is entitled to one vote each on any matter submitted for stockholder approval. The OP Units are entitled to receive distributions if and when our Board of Directors authorizes and declares common stock distributions. The OP Units are also redeemable for cash, or at our option, for shares of our common stock on a one-for-one basis. As noted above, during the 2020, we redeemed 2,768,033 OP Units for cash and there were 17,560,633 OP Units outstanding at December 31, 2020, which represented 12.5% of the voting power of our outstanding stock.

Distributions. Dividends declared (on a per share basis) for the year ended December 31, 2020 are as follows:

Common Stock			Preferred Stock
				Dividend (1)
Declaration Date	Dividend		Declaration Date	Series A		Series B		Series C
February 13, 2020	$	0.30	January 31, 2020	$	0.515625	$	0.484375	$	0.53125
May 6, 2020	$	0.30	May 1, 2020	$	0.515625	$	0.484375	$	0.53125
July 29, 2020	$	0.31	July 29, 2020	$	0.515625	$	0.484375	$	0.53125
October 28, 2020	$	0.32	October 28, 2020	$	0.515625	$	0.484375	$	0.53125

(1) The dividend declared on January 31, 2020 was for December 1, 2019 through February 29, 2020. The dividend declared on May 1, 2020 was for March 1, 2020 through May 31, 2020. The dividend declared on July 29, 2020 was for June 1, 2020 through August 31, 2020. The dividend declared on October 28, 2020 was for September 1, 2020 through November 30, 2020.

Common Stock – On February 17, 2021, the Board of Directors declared a cash dividend of $0.33 per share of common stock. The dividend is payable on March 19, 2021 to common stockholders of record as of the close of business on March 3, 2021.

Preferred Stock – On February 1, 2021, the Board of Directors declared a cash dividend of $0.515625 per share of 8.25% Series A preferred stock; a cash dividend of $0.484375 per share of 7.75% Series B preferred stock; and a cash dividend of $0.53125 per share of 8.50% Series C preferred stock. These amounts reflect dividends from December 1, 2020 through February 28, 2021 and are payable on March 1, 2021 to preferred stockholders of record on February 15, 2021.

We have determined that 100% of the common stock and preferred stock dividends paid during 2020, 2019 and 2018 represented ordinary income to our stockholders for income tax purposes. For stockholders that may be required to report excess inclusion income to the Internal Revenue Service, we will not pass through any excess inclusion income to our stockholders for 2020. As a result, no portion of the 2020 dividends should be treated as excess inclusion income for federal income tax purposes.

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December 31, 2020

Deferred Compensation. We have a stock incentive plan under which the Board of Directors has the authority to issue shares of stock to certain employees, officers and directors.

In 2020, 2019 and 2018, we granted 314,957 shares, 333,884 shares and 265,444 shares, respectively, of restricted common stock with a total grant date fair value of $3.4 million, $4.2 million and $2.3 million, respectively, to certain employees. One third of the shares vested as of the grant date and one third will vest on each of the first and second anniversaries of the grant date. In 2020, 2019 and 2018, we granted 52,735 shares, 55,244 shares and 67,002 shares, respectively, of fully vested common stock with a grant date fair value of $0.5 million, $0.7 million and $0.6 million, respectively, to the independent members of our Board of Directors.

In 2020, 2019 and 2018, we granted our chief executive officer 45,928 shares 58,738 shares and 63,584 shares, respectively, of restricted common stock with a grant date fair value of $0.5 million, $0.7 million and $0.6 million, respectively, and 275,569, 352,427 and 381,503, respectively, of performance-based restricted stock units with a grant date fair value of $0.1 million, $1.7 million and $0.8 million, respectively. One quarter of the restricted common stock vested on the grant date and one quarter will vest on each of the first, second and third anniversaries of the grant date. The performance-based restricted stock units vest at the end of a four-year performance period based on our achievement of certain total stockholder return objectives. To date, our chief executive officer was granted in the aggregate 2,325,592 performance-based restricted stock units, of which 448,980, 421,348 units and 445,765 units fully vested based on achieving the performance objectives for the four-year periods ended December 31, 2020, 2019 and 2018, respectively. The 421,348 and 445,765 fully vested units were net settled for 215,014 and 203,492, respectively, common shares in 2020 and 2019, respectively.

In 2020, 2019 and 2018, we also granted our chief executive officer 313,152 shares, 246,508 shares and 294,985 shares, respectively, of performance-based restricted stock with a grant date fair value of $2.9 million, $3.0 million and $3.4 million, respectively, as a result of achieving goals related to the integration of the Acquisition. The performance-based restricted stock vests in full three years after the grant date. In 2020, we withheld 175,102 shares from the net settlement of previously granted performance-based restricted stock that vested in 2020 for payment of withholding taxes.

During 2020, 2019 and 2018, we recorded total stock-based compensation expense of $8.6 million, $8.8 million and $5.4 million, respectively, to employee compensation and benefits and $0.5 million, $0.7 million and $0.6 million, respectively, to selling and administrative expense.

During 2020, a total of 1,248,355 shares of restricted stock and restricted stock units with a grant date fair value of $8.7 million vested.

As of December 31, 2020 and 2019, there were 1,300,568 shares and 1,379,615 shares, respectively, of unvested restricted common stock with a grant date fair value of $14.4 million and $14.8 million, respectively.

At December 31, 2020, total unrecognized compensation cost related to unvested restricted common stock was $6.1 million, which is expected to be recognized ratably over the remaining weighted-average vesting period of 1.6 years.

Earnings Per Share. Basic EPS is calculated by dividing net income attributable to common stockholders by the weighted average number of shares of common stock outstanding during each period inclusive of unvested restricted stock with full dividend participation rights. Diluted EPS is calculated by dividing net income by the weighted average number of shares of common stock outstanding, plus the additional dilutive effect of common stock equivalents during each period using the treasury stock method. Our common stock equivalents include the weighted average dilutive effect of performance-based restricted stock units granted to our chief executive officer, OP Units and convertible senior unsecured notes.

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December 31, 2020

A reconciliation of the numerator and denominator of our basic and diluted EPS computations ($ in thousands, except share and per share data) is as follows:

	Year Ended December 31,
	2020				2019				2018
	Basic		Diluted		Basic		Diluted		Basic		Diluted
Net income attributable to common stockholders (1)	$	163,395	$	163,395	$	121,074	$	121,074	$	108,312	$	108,312
Net income attributable to noncontrolling interest (2)		—		25,208		—		26,610		—		32,185
Net income attributable to common stockholders and noncontrolling interest	$	163,395	$	188,603	$	121,074	$	147,684	$	108,312	$	140,497
Weighted average shares outstanding		113,811,471		113,811,471		92,851,327		92,851,327		70,208,165		70,208,165
Dilutive effect of OP Units (2)		—		19,395,691		—		20,502,128		—		21,033,103
Dilutive effect of restricted stock units (3)		—		718,647		—		1,421,528		—		1,476,653
Dilutive effect of convertible notes (4)		—		43,487		—		1,417,968		—		908,861
Dilutive effect of stock dividend (5)		—		—		—		—		—		15,386
Weighted average shares outstanding		113,811,471		133,969,296		92,851,327		116,192,951		70,208,165		93,642,168
Net income per common share (1)	$	1.44	$	1.41	$	1.30	$	1.27	$	1.54	$	1.50

(1) Net of preferred stock dividends.

(2) We consider OP Units to be common stock equivalents as the holders have voting rights, the right to distributions and the right to redeem the OP Units for the cash value of a corresponding number of shares of common stock or a corresponding number of shares of common stock, at our election.

(3) Mr. Kaufman is granted restricted stock units annually, which vest at the end of a four-year performance period based upon our achievement of total stockholder return objectives.

(4) The convertible senior unsecured notes impact diluted earnings per share if the average price of our common stock exceeds the conversion price, as calculated in accordance with the terms of the indenture.

(5) Represents the dilutive effect of the portion of the special dividend that was paid with common shares.

Note 18 — Income Taxes

We are organized and conduct our operations to qualify as a REIT and to comply with the provisions of the Internal Revenue Code. A REIT is generally not subject to federal income tax on taxable income which it distributes to its stockholders, provided that it distributes at least 90% of its REIT–taxable income and meets certain other requirements. Certain REIT income may be subject to state and local income taxes. We did not have any REIT–federal taxable income, net of dividends paid and net operating loss deductions, for 2020, and therefore, have not provided for REIT federal income tax expense. In 2019, we elected to retain excess inclusion income rather than passing it through to our stockholders. Consequently, we had REIT-federal taxable income, net of dividends paid deduction, for 2019, and therefore, had provided for REIT federal income tax expense of $0.6 million attributable to excess inclusion income. In 2018, we did not have any REIT–federal taxable income, net of dividends paid and net operating loss deductions, and therefore, did not provide for REIT federal income tax expense. In 2020, the REIT incurred no state tax expense. In 2019 and 2018, the REIT incurred state tax expense/(benefit) in the amount of $0.1 million and ($0.1) million, respectively. For the 2009 and 2010 tax years, the income and the tax on certain debt extinguishment transactions was, at our election, deferred to be recognized ratably over five years from 2014 to 2018.

Certain of our assets and operations that would not otherwise comply with the REIT requirements, such as the Agency Business and our residential mortgage banking joint venture, are owned or conducted through our taxable REIT subsidiaries (the “TRS Consolidated Group”), the majority of the income of which is subject to U.S. federal, state and local income taxes. The TRS Consolidated Group has federal net operating losses from prior years which will be used against the income from the Agency Business subject to loss limitation rules. For 2020, 2019 and 2018, we recorded a provision for income taxes related to the assets held in the TRS Consolidated Group and the REIT in the amount of $40.4 million, $15.0 million and $9.7 million, respectively. In 2020, the change in valuation allowance was due to the impact of state tax rate changes. In 2019, valuation allowance previously recorded at the

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December 31, 2020

TRS Consolidated Group on the deferred tax assets subject to loss limitation rules was released in the amount of $3.3 million. In 2018, valuation allowance was recorded at the TRS Consolidated Group in the amount of $0.3 million on the deferred tax assets related to capital loss carryforwards.

In January 2018, the $50.0 million preferred equity interest entered into with ACM to finance a portion of the Acquisition purchase price was paid off. When we entered into the Acquisition, we established a deferred tax liability in connection with the $50.0 million preferred equity interest. Upon payoff in January 2018, the deferred tax liability was written off and we recorded a deferred tax benefit in the amount of $12.5 million.

A summary of our pre-tax GAAP income is as follows (in thousands):

	Year Ended December 31,
	2020		2019		2018
Pre‑tax GAAP income:
REIT	$	78,320	$	94,076	$	64,260
TRS Consolidated Group		158,230		76,198		93,522
Total pre‑tax GAAP income	$	236,550	$	170,274	$	157,782

Our provision for income taxes is comprised as follows (in thousands):

	Year Ended December 31,
	2020		2019		2018
Current tax provision:
Federal	$	27,284	$	12,381	$	17,479
State		8,383		2,505		4,285
Total		35,667		14,886		21,764
Deferred tax provision (benefit) :
Federal	$	3,932	$	2,743	$	(9,446)
State		780		688		(2,867)
Valuation allowance		14		(3,281)		280
Total		4,726		150		(12,033)
Total income tax expense	$	40,393	$	15,036	$	9,731

A reconciliation of our effective income tax rate as a percentage of pre-tax income to the U.S. federal statutory rate is as follows:

	Year Ended December 31,
	2020		2019		2018
U.S. federal statutory rate	21.0	%	21.0	%	21.0	%
REIT non‑taxable income	(7.0)		(11.3)		(8.6)
State and local income taxes, net of federal tax benefit	3.0		1.5		0.6
Change in valuation allowance	—		(1.9)		0.2
Preferred equity interest deferred tax write‑off	—		—		(6.3)
Other	—		(0.5)		(0.7)
Effective income tax rate	17.0	%	8.8	%	6.2	%

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December 31, 2020

The significant components of our deferred tax assets and liabilities of our TRS Consolidated Group are as follows (in thousands):

	December 31,
	2020		2019
Deferred tax assets:
Expenses not currently deductible	$	24,603	$	14,850
Loan loss reserves		7,047		8,863
Net operating and capital loss carryforwards		691		417
Valuation allowance		(431)		(417)
Other		306		—
Deferred tax assets, net	$	32,216	$	23,713
Deferred tax liabilities:
Mortgage servicing rights	$	23,628	$	11,476
Intangibles		8,002		8,684
Interest in equity affiliates—net		589		1,587
Other		—		837
Deferred tax liabilities, net	$	32,219	$	22,584

At December 31, 2020, our TRS Consolidated Group, had $32.2 million of deferred tax assets net of a $0.4 million valuation allowance. The deferred tax assets consist of expenses not currently deductible, loan loss reserves, net operating loss and capital loss carryforwards. Our TRS Consolidated Group's deferred tax assets are offset by $32.2 million in deferred tax liabilities consisting of timing differences from investments in equity affiliates, intangibles and mortgage servicing rights.

At December 31, 2019, our TRS Consolidated Group, had $23.7 million of deferred tax assets net of a $0.4 million valuation allowance. The deferred tax assets consist of expenses not currently deductible, loan loss reserves, net operating loss and capital loss carryforwards. Our TRS Consolidated Group's deferred tax assets are offset by $22.6 million in deferred tax liabilities consisting of timing differences from investments in equity affiliates, intangibles and mortgage servicing rights.

As of both December 31, 2020 and 2019, the REIT (excluding the TRS Consolidated Group) had no federal net operating loss carryforwards remaining and no capital loss carryforwards.

At both December 31, 2020 and 2019, the TRS Consolidated Group had federal net operating loss carryforwards of $0.5 million, which will expire through 2031 and capital loss carryforwards of $1.1 million, which will expire through 2023. At December 31, 2020, the TRS Consolidated Group had state net operating loss carryforwards of $0.3 million, which will begin to expire in 2036. At December 31, 2019, the TRS Consolidated Group had no state net operating loss carryforwards.

The TRS Consolidated Group is currently under audit in certain state and local jurisdictions for tax years 2017-2018. While the impact of the current income tax examinations are undetermined, it is not expected to have a material impact on our consolidated financial statements.

We have assessed our tax positions for all open years, which includes 2017-2020, and have concluded that there were no material uncertainties to be recognized. We have not recognized any interest and penalties related to tax uncertainties for the years ended 2017 through 2020.

Note 19 — Agreements and Transactions with Related Parties

Support Agreement and Employee Secondment Agreement. We have a support agreement with ACM where we provide limited support services to ACM and its affiliates and they reimburse us for the costs of performing such services. We also have an employee secondment agreement with ACM pursuant to which we have seconded certain employees to ACM and ACM covers the cost of those seconded employees. During 2020, 2019 and 2018, we incurred $2.4 million, $2.7 million and $1.3 million, respectively, of costs for services provided to ACM, which are included in due from related party on the consolidated balance sheets.

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December 31, 2020

Other Related Party Transactions. Due from related party was $12.4 million and $10.7 million at December 31, 2020 and 2019, respectively, which consisted primarily of amounts due from our affiliated servicing operations related to real estate transactions closing at the end of 2020 and 2019 and amounts due from ACM for costs incurred in connection with the shared services agreement described above.

Due to related party was $2.4 million and $13.1 million at December 31, 2020 and 2019, respectively, and consisted of loan payoffs, holdbacks and escrows to be remitted to our affiliated servicing operations related to real estate transactions.

In December 2020, we committed to fund a $32.5 million bridge loan and we made a $3.5 million preferred equity investment in a SFR build-to-rent construction project. An entity owned by an immediate family member of our chief executive officer also made an equity investment in the project and owns a 21.8% equity interest in the borrowing entity. The bridge loan, which was not funded as of December 31, 2020, has an interest rate of LIBOR plus 5.50% with a LIBOR floor of 0.75% and matures in October 2023 and the preferred equity investment has a fixed rate of 12% and matures in October 2023. Interest income recorded from these loans totaled less than $0.1 million for 2020.

In October 2020, we committed to fund a $30.5 million bridge loan and we made a $4.6 million preferred equity investment in a SFR build-to-rent construction project. ACM and an entity owned by an immediate family member of our chief executive officer also made equity investments in the project and own an 18.9% equity interest in the borrowing entity. The bridge loan, which was not funded as of December 31, 2020, has an interest rate of LIBOR plus 5.50% with a LIBOR floor of 0.75% and matures in May 2023 and the preferred equity investment has a fixed rate of 12% and matures in April 2023. Interest income recorded from these loans totaled $0.1 million for 2020.

We have a $35.0 million bridge loan and a $7.8 million preferred equity interest on an office building in New York City. The property is controlled by a third party and, beginning in June 2020, its day-to-day operations are managed by an entity owned by an immediate family member of our chief executive officer, which is entitled to an annual fee of $0.3 million and a 33% equity participation interest.

In certain instances, our business requires our executives to charter privately owned aircraft in furtherance of our business. In 2019, we entered into an aircraft time-sharing agreement with an entity controlled by our chief executive officer that owns a private aircraft. Pursuant to the agreement, we reimburse the aircraft owner for the required costs under Federal Aviation Administration regulations for the flights our executives’ charter. During 2020 and 2019, we reimbursed the aircraft owner $0.5 million and $0.1 million, respectively, for the flights chartered by our executives pursuant the agreement.

In 2019, we, along with ACM, certain executives of ours and a consortium of independent outside investors, formed AMAC III, a multifamily-focused commercial real estate investment fund sponsored and managed by our chief executive officer and one of his immediate family members. We committed to a $30.0 million investment (of which $11.7 million was funded as of December 31, 2020) for an 18% interest in AMAC III. During 2020 and 2019, we received cash distributions totaling $0.1 million and $0.2 million, respectively, and recorded a loss of $0.9 million and $0.2 million, respectively, related to this investment. In July 2019, AMAC III originated a $7.0 million mezzanine loan to a borrower with which we have an outstanding $34.0 million bridge loan. In June 2020, for full satisfaction of the mezzanine loan, AMAC III became the owner of the property. In August 2020, the $34.0 million bridge loan was refinanced with a $35.3 million bridge loan, which bears interest at a rate of 350 basis points over LIBOR and matures in August 2022. We also originated a $15.6 million Private Label loan in December 2019 to a borrower which is 100% owned by AMAC III, which bears interest at a fixed rate of 3.735% and matures in January 2030. In May 2020, we sold the Private Label loan to an unconsolidated affiliate of ours. Interest income recorded from our bridge and Private Label loans totaled $1.9 million and $3.3 million for 2020 and 2019, respectively.

In 2018, we originated a $61.2 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 10% of the borrowing entity. The loan has an interest rate of LIBOR plus 4.50% with a LIBOR floor of 2.00% and matures in October 2021. In the fourth quarter of 2019, the related party investors liquidated their equity investment. Interest income recorded from this loan totaled $1.3 million and $0.2 million for 2019 and 2018, respectively.

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December 31, 2020

In 2018, we originated a $37.5 million bridge loan, which was used to purchase several multifamily properties. In 2019, an entity owned, in part, by an immediate family member of our chief executive officer, purchased a 23.9% interest in the borrowing entity. The loan had an interest rate of LIBOR plus 4.25% with a LIBOR floor of 2.375% and was scheduled to mature in in October 2020. In May 2020, the borrower repaid this loan in full. Interest income recorded from this loan totaled $1.4 million and $2.7 million for 2020 and 2019, respectively.

In 2018, we acquired a $19.5 million bridge loan originated by ACM. The loan was used to purchase several multifamily properties by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 85% of the borrowing entity. The loan has an interest rate of LIBOR plus 4.0% with a LIBOR floor of 2.125% and matures in July 2021. Interest income recorded from this loan totaled $1.2 million, $1.3 million and $0.3 million for 2020, 2019 and 2018, respectively.

In 2018, we originated a $17.7 million bridge loan to an entity owned, in part, by an immediate family member of our chief executive officer, who owns a 10.8% interest in the borrowing entity. The loan was used to purchase several undeveloped parcels of land. The loan has a fixed interest rate of 10% and was scheduled to mature in February 2020. In September 2019, the borrower made a partial paydown of principal totaling $4.7 million and the remaining balance was paid off in January 2020. Interest income recorded from this loan totaled $0.1 million, $1.8 million and $0.8 million for 2020, 2019 and 2018, respectively.

In 2018, we originated a $21.7 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 75% in the borrowing entity. The loan has an interest rate of LIBOR plus 4.75% with a LIBOR floor of 1.25% and matures in June 2021. Interest income recorded from this loan totaled $1.4 million for both 2020 and 2019, and $0.6 million for 2018.

In 2018, we acquired a $9.4 million bridge loan originated by ACM. The loan was used to purchase several multifamily properties by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 75% of the borrowing entity. The loan has an interest rate of LIBOR plus 5.0% with a LIBOR floor of 1.25% and was scheduled to mature in January 2021. In January 2021, the maturity date of this loan was extended to January 2022. Interest income recorded from this loan totaled $0.6 million for both 2020 and 2019, and $0.3 million for 2018.

In 2018, we paid $50.0 million in full satisfaction of the related party financing we entered into with ACM to finance a portion of the Acquisition purchase price. We incurred interest expense related to this financing of $0.3 million for 2018.

In 2017, we acquired a $32.8 million bridge loan originated by ACM. The loan was used to purchase several multifamily properties by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owned 90% of the borrowing entity. The loan had an interest rate of LIBOR plus 5.0% with a LIBOR floor of 1.13% and was scheduled to mature in June 2020. In 2019, the borrower repaid this loan in full. Interest income recorded from this loan totaled $1.7 million and $2.4 million for 2019 and 2018, respectively.

In 2017, we originated two bridge loans totaling $28.0 million on two multifamily properties owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 45% of the borrowing entity. The loans had an interest rate of LIBOR plus 5.25% with LIBOR floors ranging from 1.24% to 1.54% and were scheduled to mature in the fourth quarter of 2020. The borrower refinanced these loans with a $31.1 million bridge loan we originated in 2019 with an interest rate of LIBOR plus 4.0%, a LIBOR floor of 1.80% and a maturity date in October 2021. Interest income recorded from these loans totaled $1.9 million, $2.2 million and $2.1 million for 2020, 2019 and 2018, respectively.

In 2017, we originated a $36.0 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns a 95% interest in the borrowing entity. The loan had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 1% and was scheduled to mature in July 2020. This loan was repaid in full in 2018. Interest income recorded from this loan totaled $1.9 million for 2018.

In 2017, we originated a $46.9 million Fannie Mae loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers) which owns a 17.6% interest in the borrowing entity. We

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carry a maximum loss-sharing obligation with Fannie Mae on this loan of up to 5% of the original UPB. Servicing revenue recorded from this loan was less than $0.1 million for all periods presented.

In 2017, a consortium of investors (which includes, among other unaffiliated investors, our chief executive officer and ACM) invested $2.0 million for a 26.1% ownership interest in two portfolios of multifamily properties which has two bridge loans totaling $14.8 million originated by us in 2016. The loans had an interest rate of LIBOR plus 5.25% with a LIBOR floor of 0.5% and were scheduled to mature in November 2018. One of the loans was repaid in full in 2017 and the remaining loan paid off in 2018. Interest income recorded from the loan that paid off in 2018 was $0.3 million for 2018.

In 2017, Ginkgo Investment Company LLC (“Ginkgo”), of which one of our directors is a 33% managing member, purchased a multifamily apartment complex which assumed an existing $8.3 million Fannie Mae loan that we service. Ginkgo subsequently sold the majority of its interest in this property and owned a 3.6% interest at December 31, 2020. We carry a maximum loss-sharing obligation with Fannie Mae on this loan of up to 20% of the original UPB. Upon the sale, we received a 1% loan assumption fee which was governed by existing loan agreements that were in place when the loan was originated in 2015, prior to such purchase. Servicing revenue recorded from this loan was less than $0.1 million for all periods presented.

In 2016, we originated $48.0 million of bridge loans on six multifamily properties owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns interests ranging from 10.5% to 12.0% in the borrowing entities. The loans had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 0.25% and were scheduled to mature in September 2019. In 2017, a $6.8 million loan on one property paid off in full and in 2018 four additional loans totaling $28.3 million paid off in full. In January 2019, $10.9 million of the $12.9 million remaining bridge loan paid off, with the $2.0 million remaining UPB converting to a mezzanine loan with a fixed interest rate of 10.0% and a January 2024 maturity. Interest income recorded from these loans totaled $0.2 million, $0.3 million and $1.9 million for 2020, 2019 and 2018, respectively.

In 2016, we originated a $12.7 million bridge loan and a $5.2 million preferred equity investment on two multifamily properties owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns a 50% interest in the borrowing entity. The bridge loan had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 0.25% and the preferred equity investment had a fixed interest rate of 10%. The bridge loan and the preferred equity investment paid off in full in May 2019. In March 2020, we originated a $14.8 million Private Label loan and a $3.4 million mezzanine loan to the properties. The Private Label loan bears interest at a fixed rate of 3.10% and the mezzanine loan bears interest at a fixed rate of 9.00% and both loans mature in April 2030. In May 2020, we sold the Private Label loan to an unconsolidated affiliate of ours. Interest income recorded from these loans totaled $0.3 million, $0.6 million and $1.4 million for 2020, 2019 and 2018, respectively.

In 2016, we originated a $19.0 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns a 7.5% interest in the borrowing entity. The loan had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 0.25% and was scheduled to mature in January 2019. In January 2018, this loan paid off in full. Interest income recorded from this loan totaled $0.3 million for 2018.

In 2015, we invested $9.6 million for 50% of ACM’s indirect interest in a joint venture with a third party that was formed to invest in a residential mortgage banking business. As a result of this transaction, we had an initial indirect interest of 22.5% in this entity. We recorded income from these investments of $75.7 million, $7.2 million and $0.9 million for 2020, 2019 and 2018, respectively. In connection with a litigation settlement related to this investment, we provided a guaranty of up to 50% of any amounts payable in connection with the settlement. ACM has also provided us with a guaranty to pay up to 50% of any amounts we may pay under this guaranty. The final payment was made under this settlement in January 2020 and we have no additional exposure.

Interest income recorded from loans originated in 2015 or prior years with our affiliates totaled $1.3 million for 2018.

We, along with an executive officer of ours and a consortium of independent outside investors, hold equity investments in a portfolio of multifamily properties referred to as the “Lexford” portfolio, which is managed by an entity owned primarily by a consortium of affiliated investors, including our chief executive officer and an executive officer of ours. Based on the terms of the

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management contract, the management company is entitled to 4.75% of gross revenues of the underlying properties, along with the potential to share in the proceeds of a sale or restructuring of the debt. In June 2018, the owners of Lexford restructured part of its debt and we originated twelve bridge loans totaling $280.5 million, which were used to repay in full certain existing mortgage debt and to renovate 72 multifamily properties included in the portfolio. The loans were originated in June 2018, had interest rates of LIBOR plus 4.0% and were scheduled to mature in June 2021. During 2019, the borrower made payoffs and partial paydowns of principal totaling $250.0 million and in March 2020, the remaining balance of the loans were refinanced with a $34.6 million Private Label loan, which bears interest at a fixed rate of 3.30% and matures in March 2030. In May 2020, we sold the Private Label loan to an unconsolidated affiliate of ours. Interest income recorded from these loans totaled $0.5 million, $9.6 million and $10.1 million during 2020, 2019 and 2018, respectively. Further, as part of this June 2018 restructuring, $50.0 million in unsecured financing was provided by an unsecured lender to certain parent entities of the property owners. ACM owns slightly less than half of the unsecured lender entity and, therefore, provided slightly less than half of the unsecured lender financing. In addition, in connection with our equity investment, we received distributions totaling $1.1 million, $3.5 million and $2.5 million during 2020, 2019 and 2018, respectively, which were recorded as income from equity affiliates. Separate from the loans we originated in June 2018, we provide limited (“bad boy”) guarantees for certain other debt controlled by Lexford. The bad boy guarantees may become a liability for us upon standard “bad” acts such as fraud or a material misrepresentation by Lexford or us. At December 31, 2020, this debt had an aggregate outstanding balance of $612.4 million and is scheduled to mature between 2021 and 2029.

Several of our executives, including our chief financial officer, senior counsel and our chairman, chief executive officer and president, hold similar positions for ACM. Our chief executive officer and his affiliated entities (“the Kaufman Entities”) together beneficially own approximately 35% of the outstanding membership interests of ACM and certain of our employees and directors also hold an ownership interest in ACM. Furthermore, one of our directors serves as the trustee and co-trustee of two of the Kaufman Entities that hold membership interests in ACM. Upon the closing of the Acquisition in 2016, we issued OP Units, each paired with one share of our special voting preferred shares. At December 31, 2020, ACM holds 3,528,083 shares of our common stock and 11,901,068 OP Units, which represents 11.0% of the voting power of our outstanding stock. Our Board of Directors approved a resolution under our charter allowing our chief executive officer and ACM, (which our chief executive officer has a controlling equity interest in), to own more than the 5% ownership interest limit of our common stock as stated in our amended charter.

Note 20 — Employee Benefits

401(k). We have a 401(k) defined contribution plan (the "401(k) Plan") which is available to all employees who have completed six months of continuous service. The 401(k) Plan matches 25% of the first 6% of each employee's contribution. We have the option to increase the employer match based on our operating results. In 2020, 2019 and 2018, we recorded $0.8 million, $0.7 million and $0.6 million, respectively, of expenses associated with the 401(k) Plan, which is included in employee compensation and benefits in our consolidated statements of income.

Deferred Compensation. We have a non-qualified deferred compensation plan (the “Deferred Comp Plan") which is offered to certain full-time employees and is subject to the rules of section 409(a) of the Internal Revenue Code. The Deferred Comp Plan can be modified or discontinued at any time and, in 2020, we modified the eligibility requirements to allow participation to certain additional employees. All eligible participating employees may defer a portion of their compensation and, depending on the participant eligibility requirements met, we are contractually obligated to: (i) match the contribution, as specified in the Deferred Comp Plan, and fund such amounts upon vesting and an election by participants to redeem their interests; and/or (ii) supply additional life insurance benefits. All employee deferrals vest immediately and the matching contributions, where applicable, vest over a nine-year period beginning after year five. For 2020, 2019 and 2018, there were $1.8 million, $1.6 million and $1.6 million, respectively, of employee deferrals. At December 31, 2020 and 2019, we had recorded liabilities totaling $18.7 million and $13.2 million, respectively, and assets of $14.1 million and $8.2 million, respectively, related to the Deferred Comp Plan, which is included in other liabilities and other assets, respectively, in our consolidated balance sheets.

Note 21 — Segment Information

The summarized statements of income and balance sheet data, as well as certain other data, by segment are included in the following tables ($ in thousands). Specifically identifiable costs are recorded directly to each business segment. For items not specifically identifiable, costs have been allocated between the business segments using the most meaningful allocation

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December 31, 2020

methodologies, which was predominately direct labor costs (i.e., time spent working on each business segment). Such costs include, but are not limited to, compensation and employee related costs, selling and administrative expenses and stock-based compensation.

	Year Ended December 31, 2020
	Structured		Agency		Other /
	Business		Business		Eliminations (1)		Consolidated
Interest income	$	305,893	$	33,572	$	—	$	339,465
Interest expense		150,964		18,252		—		169,216
Net interest income		154,929		15,320		—		170,249
Other revenue:
Gain on sales, including fee-based services, net		—		94,607		—		94,607
Mortgage servicing rights		—		165,517		—		165,517
Servicing revenue		—		103,607		—		103,607
Amortization of MSRs		—		(49,222)		—		(49,222)
Property operating income		3,976		—		—		3,976
Loss on derivative instruments, net		(2,859)		(55,476)		—		(58,335)
Other income, net		4,052		57		—		4,109
Total other revenue		5,169		259,090		—		264,259
Other expenses:
Employee compensation and benefits		40,292		104,088		—		144,380
Selling and administrative		15,706		21,642		—		37,348
Property operating expenses		4,898		—		—		4,898
Depreciation and amortization		2,391		5,249		—		7,640
Provision for loss sharing (net of recoveries)		—		14,822		—		14,822
Provision for credit losses (net of recoveries)		59,967		1,143		—		61,110
Total other expenses		123,254		146,944		—		270,198
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes		36,844		127,466		—		164,310
Loss on extinguishment of debt		(3,546)		—		—		(3,546)
(Loss) gain on sale of real estate		(878)		503		—		(375)
Income from equity affiliates		76,161		—		—		76,161
Provision for income taxes		(14,303)		(26,090)		—		(40,393)
Net income		94,278		101,879		—		196,157
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		25,208		25,208
Net income attributable to common stockholders	$	86,724	$	101,879	$	(25,208)	$	163,395

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December 31, 2020

	Year Ended December 31, 2019
		Structured		Agency		Other /
		Business		Business		Eliminations (1)		Consolidated
Interest income	$	289,841	$	26,099	$	—	$	315,940
Interest expense		169,802		16,597		—		186,399
Net interest income		120,039		9,502		—		129,541
Other revenue:
Gain on sales, including fee-based services, net		—		65,652		—		65,652
Mortgage servicing rights		—		90,761		—		90,761
Servicing revenue		—		103,223		—		103,223
Amortization of MSRs		—		(48,681)		—		(48,681)
Property operating income		9,674		—		—		9,674
Loss on derivative instruments, net		(275)		(1,687)		—		(1,962)
Other income, net		1,178		—		—		1,178
Total other revenue		10,577		209,268		—		219,845
Other expenses:
Employee compensation and benefits		31,264		90,838		—		122,102
Selling and administrative		18,099		22,230		—		40,329
Property operating expenses		10,220		—		—		10,220
Depreciation and amortization		2,046		5,464		—		7,510
Impairment loss on real estate owned		1,000		—		—		1,000
Provision for loss sharing (net of recoveries)		—		1,147		—		1,147
Total other expenses		62,629		119,679		—		182,308
Income before extinguishment of debt, income from equity affiliates and income taxes		67,987		99,091		—		167,078
Loss on extinguishment of debt		(7,439)		—		—		(7,439)
Income from equity affiliates		10,635		—		—		10,635
Provision for income taxes		(668)		(14,368)		—		(15,036)
Net income		70,515		84,723		—		155,238
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		26,610		26,610
Net income attributable to common stockholders	$	62,961	$	84,723	$	(26,610)	$	121,074

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December 31, 2020

	Year Ended December 31, 2018
		Structured		Agency		Other /
		Business		Business		Eliminations (1)		Consolidated
Interest income	$	226,750	$	25,018	$	—	$	251,768
Interest expense		137,719		15,770		329		153,818
Net interest income		89,031		9,248		(329)		97,950
Other revenue:
Gain on sales, including fee-based services, net		—		70,002		—		70,002
Mortgage servicing rights		—		98,839		—		98,839
Servicing revenue		—		94,158		—		94,158
Amortization of MSRs		—		(48,124)		—		(48,124)
Property operating income		10,095		—		—		10,095
Gain on derivative instruments, net		—		5,955		—		5,955
Other income, net		1,490		716		—		2,206
Total other revenue		11,585		221,546		—		233,131
Other expenses:
Employee compensation and benefits		27,456		83,014		—		110,470
Selling and administrative		15,642		21,432		—		37,074
Property operating expenses		10,431		—		—		10,431
Depreciation and amortization		1,851		5,602		—		7,453
Impairment loss on real estate owned		2,000		—		—		2,000
Provision for loss sharing (net of recoveries)		—		3,843		—		3,843
Provision for loan losses (net of recoveries)		8,353		—		—		8,353
Litigation settlement gain		(10,170)		—		—		(10,170)
Total other expenses		55,563		113,891		—		169,454
Income before extinguishment of debt, income from equity affiliates and income taxes		45,053		116,903		(329)		161,627
Loss on extinguishment of debt		(5,041)		—		—		(5,041)
Income from equity affiliates		1,196		—		—		1,196
Benefit from (provision for) income taxes		774		(10,505)		—		(9,731)
Net income		41,982		106,398		(329)		148,051
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		32,185		32,185
Net income attributable to common stockholders	$	34,428	$	106,398	$	(32,514)	$	108,312

(1) Includes certain corporate expenses not allocated to the two reportable segments, primarily income allocated to the noncontrolling interest holders.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

December 31, 2020

	December 31, 2020
	Structured Business		Agency Business		Consolidated
Assets:
Cash and cash equivalents	$	172,568	$	166,960	$	339,528
Restricted cash		188,226		9,244		197,470
Loans and investments, net		5,285,868		—		5,285,868
Loans held-for-sale, net		—		986,919		986,919
Capitalized mortgage servicing rights, net		—		379,974		379,974
Securities held-to-maturity, net		—		95,524		95,524
Investments in equity affiliates		74,274		—		74,274
Goodwill and other intangible assets		12,500		92,951		105,451
Other assets		142,844		53,134		195,978
Total assets	$	5,876,280	$	1,784,706	$	7,660,986
Liabilities:
Debt obligations	$	4,872,626	$	952,038	$	5,824,664
Allowance for loss-sharing obligations		—		64,303		64,303
Other liabilities		203,554		85,780		289,334
Total liabilities	$	5,076,180	$	1,102,121	$	6,178,301

	December 31, 2019
Assets:
Cash and cash equivalents	$	264,468	$	35,219	$	299,687
Restricted cash		208,926		1,949		210,875
Loans and investments, net		4,189,960		—		4,189,960
Loans held-for-sale, net		—		861,360		861,360
Capitalized mortgage servicing rights, net		—		286,420		286,420
Securities held-to-maturity, net		20,000		68,699		88,699
Investments in equity affiliates		41,800		—		41,800
Goodwill and other intangible assets		12,500		98,200		110,700
Other assets		118,175		31,484		149,659
Total assets	$	4,855,829	$	1,383,331	$	6,239,160
Liabilities:
Debt obligations	$	3,878,343	$	743,595	$	4,621,938
Allowance for loss-sharing obligations		—		34,648		34,648
Other liabilities		171,004		55,543		226,547
Total liabilities	$	4,049,347	$	833,786	$	4,883,133

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS – (Continued)

December 31, 2020

	Year Ended December 31,
	2020			2019			2018
Origination Data:
Structured Business
New loan originations (1)	$	2,433,679		$	2,803,251		$	1,656,020
Loan payoffs / paydowns		1,208,071			1,748,387			955,575
(1) We committed to fund six SFR build-to-rent bridge loans totaling $197.8 million in the third and fourth quarters of 2020.
Agency Business
Origination Volumes by Investor:
Fannie Mae	$	5,041,925		$	3,346,272		$	3,332,100
Freddie Mac		960,508			728,317			1,587,958
Private Label		382,191			401,216			—
FHA		327,345			123,095			153,523
CMBS/Conduit		—			211,325			50,908
Total	$	6,711,969		$	4,810,225		$	5,124,489
Total loan commitment volume	$	6,810,666		$	4,829,721		$	5,104,072
Loan Sales Data:
Agency Business
Fannie Mae	$	4,771,113		$	3,296,523		$	3,217,006
Freddie Mac		816,802			786,993			1,540,483
Private Label		727,154			—			—
FHA		272,659			106,271			115,747
CMBS/Conduit		—			211,325			50,908
Total	$	6,587,728		$	4,401,112		$	4,924,144
Sales margin (fee-based services as a % of loan sales)		1.44	%		1.49	%		1.42	%
MSR rate (MSR income as a % of loan commitments)		2.43	%		1.88	%		1.94	%

	December 31, 2020
			Wtd. Avg. Servicing	Wtd. Avg. Life of
	UPB of Servicing		Fee Rate	Servicing Portfolio
Key Servicing Metrics for Agency Business:	Portfolio		(basis points)	(in years)
Fannie Mae	$	18,268,268	52.3	8.2
Freddie Mac		4,881,080	27.9	9.9
FHA		752,116	16.3	20.3
Private Label		726,992	20.0	8.7
Total	$	24,628,456	45.4	8.9

	December 31, 2019
Fannie Mae	$	14,832,844	49.3	7.8
Freddie Mac		4,534,714	30.0	10.6
FHA		691,519	15.4	18.7
Total	$	20,059,077	43.8	8.8

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Schedule IV — Loans and other Lending Investments

DECEMBER 31, 2020

($ in thousands)

												Carrying
												Amount
		Periodic		Interest Pay								Subject to
		Payment	Maturity	Rate				Face		Carrying		Delinquent
Type	Location	Terms (1)	Date (2)	Index (3)		Prior Liens		Amount (4)		Amount (5)		Interest
Bridge Loans:
Bridge loans in excess of 3% of carrying amount of total loans:
Multifamily	Various	IO / PI	2021 ‑ 2022	LIBOR + 2.60% ‑ 5.00	%	$	—	$	445,600	$	443,068	$	—
				Floor 0.25% ‑ 2.38	%
Bridge loans less than 3% of carrying amount of total loans(6):
Multifamily	Various	IO / PI	2021 ‑ 2023	LIBOR + 0.00% ‑ 12.72	%		—		3,693,706		3,666,306		—
				Floor 0.25% ‑ 2.75	%
				Fixed 9.00% ‑ 11.00	%
Land	Various	IO	2021 ‑ 2025	LIBOR + 4.00% ‑ 6.00	%		—		189,613		111,734		—
				Floor 0.15% ‑ 1.66	%
				Fixed 0.00% ‑ 11.64	%
Healthcare	Various	IO / PI	2021 ‑ 2022	LIBOR + 4.00% ‑ 11.60	%		—		186,694		182,412		—
				Floor 1.12% ‑ 2.63	%
Hotel	Various	IO	2022	LIBOR + 1.45% ‑  6.75	%		—		177,000		148,824		—
				Floor 0.75	%
Office	Various	IO / PI	2021 ‑ 2022	LIBOR + 3.10% ‑ 8.00	%		—		123,227		121,611		—
				Floor 0.24% ‑ 1.24	%
Single‑Family Rental	Various	IO	2021 ‑ 2024	LIBOR + 4.00% ‑ 7.50	%		—		88,089		84,085		—
				Floor 0.50% ‑ 2.25	%
				Fixed 10.00% ‑ 12.00	%
Student Housing	Various	IO / PI	2021	LIBOR + 4.00% ‑ 5.00	%		—		71,500		70,752		—
				Floor 1.23% ‑ 2.38	%
Retail	Various	IO / PI	2021 ‑ 2024	LIBOR + 3.50% ‑ 4.95	%		—		33,500		23,028		—
				Floor 1.00% ‑ 2.50	%
Self Storage	MA	IO	2021	LIBOR + 3.90	%		—		13,580		13,578		—
				Floor 1.23	%
Total Bridge Loans less than 3% of carrying amount of total loans							—		4,576,909		4,422,330		—
Total Bridge Loans							—		5,022,509		4,865,398		—
Mezzanine Loans:
Mezzanine loans less than 3% of carrying amount of total loans (6):
Multifamily	Various	IO / PI	2021 ‑ 2030	LIBOR + 3.85% ‑ 4.75	%		410,307		95,832		90,312		—
				Floor 1.00% ‑ 1.25	%
				Fixed 5.00% ‑ 12.00	%
Land	Various	IO	2021 - 2022	LIBOR + 6.00	%		—		48,832		48,750		—
				Floor 1.66	%
				Fixed 0.00	%
Retail	Various	IO / PI	2024	LIBOR + 3.50	%		30,389		9,578		6,083		—
				Floor 1.00	%
				Fixed 12.00	%
Office	MA	IO	2028	Fixed 9.00	%		60,000		5,000		4,783		—
Total Mezzanine Loans							500,696		159,242		149,928		—
Preferred Equity Investments:
Preferred equity investments less than 3% of carrying amount of total loans (6):
Multifamily	Various	IO / PI	2022 ‑ 2029	Fixed 3.00% ‑ 14.00	%		797,753		182,949		172,163		—
Student Housing	AZ	IO	2021	Fixed 12.00	%		143,000		23,500		20,069		—
Office	Various	IO	2024 ‑ 2027	Fixed 8.00% ‑ 15.00	%		9,562		8,679		2,421		—
Land	TX	IO	2023	Fixed 12.00	%		—		8,100		7,835		—
Commercial	NY	IO	2021	Fixed 6.00	%		29,792		1,700		—		—
Total Preferred Equity Investments							980,107		224,928		202,488		—
Other Loans:
Other loans less than 3% of carrying amount of total loans (6):
Single‑Family Rental	Various	IO / PI	2024 ‑ 2029	Fixed 4.40% ‑ 5.90	%		—		68,403		68,054		—
							—		68,403		68,054		—
Total Loans						$	1,480,803	$	5,475,082	$	5,285,868	$	—

(1) IO = Interest Only, PI = Principal and Interest.

(2) Maturity date does not include possible extensions.

(3) References to LIBOR are to one-month LIBOR unless specifically stated otherwise.

(4) During 2020, $748.6 million of loans were extended.

(5) The federal income tax basis is approximately $5.48 billion.

(6) Individual loans each have a carrying value less than 3% of total loans.

116

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

SCHEDULE IV – LOANS AND OTHER LENDING INVESTMENTS (Continued)

DECEMBER 31, 2020

The following table reconciles our loans and investments carrying amounts for the periods indicated (in thousands):

	Year Ended December 31,
	2020		2019		2018
Balance at beginning of year	$	4,189,960	$	3,200,145	$	2,579,127
Additions during period:
New loan originations		2,433,679		2,831,822		1,658,732
Loan charge‑offs		—		—		3,173
Funding of unfunded loan commitments (1)		133,244		65,531		21,027
Accretion of unearned revenue		13,590		12,083		9,278
Recoveries of reserves		75		—		2,527
Deductions during period:
Loan payoffs and paydowns		(1,243,694)		(1,753,693)		(957,163)
Unfunded loan commitments (1)		(127,758)		(147,392)		(88,617)
Use of loan charge‑offs		—		—		(3,173)
Provision for loan losses		(77,335)		—		(13,986)
Unearned revenue and costs		(35,893)		(18,536)		(10,780)
Balance at end of year	$	5,285,868	$	4,189,960	$	3,200,145

(1) In accordance with certain loans and investments, we have outstanding unfunded commitments that we are obligated to fund as the borrowers meet certain requirements. Specific requirements include, but are not limited to, property renovations, building construction and conversions based on criteria met by the borrower in accordance with the loan agreements.

117

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A. Controls and Procedures

Management, with the participation of our chief executive officer and chief financial officer, has evaluated the effectiveness of our disclosure controls and procedures at December 31, 2020. Based on this evaluation, our chief executive officer and chief financial officer have concluded that our disclosure controls and procedures were effective as of December 31, 2020.

No change in internal control over financial reporting occurred during the quarter ended December 31, 2020 that has materially affected, or is reasonably likely to materially affect, internal controls over financial reporting.

Management’s Report on Internal Control Over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act as a process designed by, or under the supervision of, the principal executive and principal financial officer and effected by the Board of Directors, management and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with GAAP and includes those policies and procedures that: (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of our assets; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that our receipts and expenditures are being made only in accordance with the authorization of our management and directors; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of our assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatement. Projections of any evaluation of effectiveness to future periods are subject to the risks that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

We assessed the effectiveness of our internal control over financial reporting at December 31, 2020. In making this assessment, we used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control—Integrated Framework (2013 Framework). Based on this assessment, we concluded that, as of December 31, 2020, our internal control over financial reporting was effective.

Our independent registered public accounting firm has issued a report on management’s assessment of our internal control over financial reporting, which is included herein.

118

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of

Arbor Realty Trust, Inc. and Subsidiaries

Opinion on Internal Control Over Financial Reporting

We have audited Arbor Realty Trust, Inc. and Subsidiaries’ internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Arbor Realty Trust, Inc. and Subsidiaries (the Company) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2020 and 2019, the related consolidated statements of income, comprehensive income, changes in equity and cash flows for each of the three years in the period ended December 31, 2020, and the related notes and financial statement schedule listed in the Index at Item 15(a) and our report dated February 19, 2021 expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Ernst & Young LLP

New York, New York

February 19, 2021

119

Item 9B. Other Information

None.

PART III

Item 10. Directors, Executive Officers and Corporate Governance

Based solely on our review of the copies of such forms received by it, or written representations from certain reporting persons that no filings were required for those persons, we believe that during and with respect to the fiscal year ended December 31, 2020 all filings required by Section 16(a) of the Exchange Act were made timely.

The information regarding our directors and executive officers set forth under the captions “Board of Directors” and “Executive Officers” of the 2021 Proxy Statement is incorporated herein by reference.

The information regarding our code of ethics for our chief executive and other senior financial officers under the caption “Senior Officer Code of Ethics and Code of Business Conduct and Ethics” of the 2021 Proxy Statement is incorporated herein by reference.

The information regarding our corporate governance under the caption “Board Committees” in the 2021 Proxy Statement is incorporated herein by reference.

Item 11. Executive Compensation

The information contained in the section captioned “Executive Compensation” of the 2021 Proxy Statement is incorporated herein by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The information contained in the section captioned “Security Ownership of Certain Beneficial Owners and Management” of the 2021 Proxy Statement is incorporated herein by reference.

Item 13. Certain Relationships and Related Transactions, and Director Independence

The information contained in the section captioned “Certain Relationships and Related Transactions” and “Director Independence” of the 2021 Proxy Statement is incorporated herein by reference.

Item 14. Principal Accounting Fees and Services

The information regarding our independent accountant’s fees and services in the sections captioned “Independent Accountants’ Fees” and “Audit Committee Pre-Approval Policy” of the 2021 Proxy Statement is incorporated herein by reference.

120

PART IV

Item 15. Exhibits and Financial Statement Schedules

(a) and (c) Financial Statements and Schedules.

See the index to the consolidated financial statements and schedules included in Item 8 of this report.

(b) Exhibits.

Exhibit Number	Description
3.1	Articles of Incorporation of Arbor Realty Trust, Inc. *
3.2	Articles of Amendment to Articles of Incorporation of Arbor Realty Trust, Inc.▲
3.3	Articles Supplementary of Arbor Realty Trust, Inc. *
3.4	Articles Supplementary of 8.250% Series A Cumulative Redeemable Preferred Stock.❖
3.5	Articles Supplementary of 7.75% Series B Cumulative Redeemable Preferred Stock. ■
3.6	Articles Supplementary of 8.50% Series C Cumulative Redeemable Preferred Stock. ■■
3.7	Articles Supplementary designating Special Voting Preferred Stock. **
3.8	Amended and Restated Bylaws of Arbor Realty Trust, Inc. ▲▲
4.1	Form of Certificate for Common Stock. ****
4.2	Specimen 8.250% Series A Cumulative Redeemable Preferred Stock Certificate. ❖
4.3	Specimen 7.75% Series B Cumulative Redeemable Preferred Stock Certificate. ■
4.4	Specimen 8.50% Series C Cumulative Redeemable Preferred Stock Certificate. ■■
4.5	Indenture, dated March 13, 2018, between Arbor Realty Trust, Inc. and U.S. Bank National Association, as trustee. ♦
4.6	Indenture, dated July 3, 2018, between Arbor Realty Trust, Inc. and U.S. Bank National Association, as trustee. ♦♦
4.7	Indenture, dated July 20, 2018, between Arbor Realty Trust, Inc. and U.S. Bank National Association, as trustee. ♦♦♦
4.8	Indenture, dated November 12, 2019, between Arbor Realty Trust, Inc. and U.S. Bank National Association, as trustee. ♦♦♦♦
4.9	Description of securities of Arbor Realty Trust, Inc. ♠♠♠
10.1	Non-Competition Agreement, dated July 14, 2016, by and among Arbor Realty Trust, Inc., Arbor Realty Limited Partnership, Arbor Commercial Mortgage, LLC and Ivan Kaufman. **
10.2	Third Amended and Restated Agreement of Limited Partnership of Arbor Realty Limited Partnership, dated July 14, 2016, by and among Arbor Realty GPOP, Inc., Arbor Realty LPOP, Inc., Arbor Commercial Mortgage, LLC and Arbor Realty Trust, Inc. **
10.3	Registration Rights Agreement, dated July 1, 2003, between Arbor Realty Trust, Inc. and Arbor Commercial Mortgage, LLC. *
10.4	Form of Restricted Stock Agreement. *
10.5	Benefits Participation Agreement, dated July 1, 2003, between Arbor Realty Trust, Inc. and Arbor Management, LLC. *
10.6	Junior Subordinated Indenture, dated May 6, 2009, between Arbor Realty SR, Inc. and The Bank of New York Mellon Trust Company, National Association, as Trustee relating to $29,400,000 aggregate principal amount of Junior Subordinated Notes due 2034.❖❖
10.7	Junior Subordinated Indenture, dated May 6, 2009, between Arbor Realty SR, Inc. and The Bank of New York Mellon Trust Company, National Association, as Trustee relating to $168,000,000 aggregate principal amount of Junior Subordinated Notes due 2034.❖❖
10.8	Junior Subordinated Indenture, dated May 6, 2009, among Arbor Realty SR, Inc., Arbor Realty Trust, Inc., as Guarantor, and Wilmington Trust Company, as Trustee, relating to $21,224,000 aggregate principal amount of Junior Subordinated Notes due 2035.❖❖

121

Exhibit Number	Description
10.9	Junior Subordinated Indenture, dated May 6, 2009, among Arbor Realty SR, Inc., Arbor Realty Trust, Inc., as Guarantor, and Wilmington Trust Company, as Trustee, relating to $2,632,000 aggregate principal amount of Junior Subordinated Notes due 2036.❖❖
10.10	Junior Subordinated Indenture, dated May 6, 2009, among Arbor Realty SR, Inc., Arbor Realty Trust, Inc., as Guarantor, and Wilmington Trust Company, as Trustee, relating to $47,180,000 aggregate principal amount of Junior Subordinated Notes due 2037.❖❖
10.11	Amended and restated Annual Incentive Agreement, dated March 31, 2017, by and between Arbor Realty Trust, Inc. and Ivan Kaufman. ▲▲▲
10.12	First Amendment to Amended and restated Annual Incentive Agreement, dated October 31, 2018, by and between Arbor Realty Trust, Inc. and Ivan Kaufman. ▲▲▲▲
10.13	Asset Purchase Agreement, dated February 25, 2016, by and among Arbor Realty Trust, Inc., Arbor Realty Limited Partnership, ARSR Acquisition Company, LLC, Arbor Commercial Funding, LLC and Arbor Commercial Mortgage, LLC (the schedules are omitted pursuant to Item 601(b)(2) of Regulation S-K). ♠
10.14	Voting and Standstill Agreement, dated February 25, 2016, by and among Arbor Realty Trust, Inc., Arbor Commercial Mortgage, LLC, Arbor Commercial Funding, LLC and the other Persons whose names appear on the signature pages hereto. ♠
10.15	Option Agreement, dated July14, 2016, by and among Arbor Realty Trust, Inc., Arbor Realty Limited Partnership, Arbor Realty SR, Inc. and Arbor Commercial Mortgage, LLC. **
10.16	Amendment No. 1 to the Option Agreement, dated May 9, 2017, by and among Arbor Realty Trust, Inc., Arbor Realty Limited Partnership, Arbor Realty SR, Inc. and Arbor Commercial Mortgage, LLC. ***
10.17	Pairing Agreement, dated July 14, 2016, by and among Arbor Realty Trust, Inc., Arbor Realty Limited Partnership and Arbor Commercial Mortgage, LLC. **
10.18	Amended and Restated Limited Liability Company Operating Agreement of ARSR PE, LLC, dated July 14, 2016, by and between Arbor Multifamily Lending, LLC and Arbor Commercial Mortgage, LLC. **
10.19	Pooling and Servicing Agreement, dated as of May 1, 2020, by and among Arbor Private Label Depositor, LLC, Midland Loan Services and Wells Fargo Bank, National Association. ♠♠
21.1	List of Significant Subsidiaries of Arbor Realty Trust, Inc.
23.1	Consent of Ernst & Young LLP.
23.2	Consent of Richey, May & Co., LLP.
31.1	Certification of Chief Executive Officer pursuant to Exchange Act Rule 13a-14.
31.2	Certification of Chief Financial Officer pursuant to Exchange Act Rule 13a-14.
32	Certifications of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
99.1	Financial statements of Wakefield Investments Holdings LLC.
101.1	Financial statements from the Annual Report on Form 10-K of Arbor Realty Trust, Inc. for the year ended December 31, 2020, filed on February 19, 2021, formatted in XBRL: (i) Consolidated Balance Sheets, (ii) Consolidated Statements of Income, (iii) Consolidated Statements of Comprehensive Income, (iv) Consolidated Statements of Changes in Equity, (v) Consolidated Statements of Cash Flows, (vi) Notes to Consolidated Financial Statements and (vii) Schedule IV.
104	Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).

In accordance with Item 601(b)(4)(iii)(A) of Regulation S-K, copies of certain instruments defining the rights of holders of our long-term debt are not filed herewith. Pursuant to this regulation, we hereby agree to furnish a copy of any such instrument to the SEC upon request.

122

EXHIBIT INDEX

▲	Incorporated by reference to Quarterly Report on Form 10-Q for the quarter ended June 30, 2007.
▲▲	Incorporated by reference to Exhibit 3.1 of Form 8-K filed December 1, 2020.
▲▲▲	Incorporated by reference to Quarterly Report on Form 10-Q for the quarter ended March 31, 2017.
▲▲▲▲	Incorporated by reference to Annual Report on Form 10-K for the year ended December 31, 2018.
*	Incorporated by reference to Registration Statement on Form S-11 (No. 333-110472), as amended, filed November 13, 2003.
**	Incorporated by reference to Form 8-K filed July 15, 2016.
***	Incorporated by reference to Exhibit 1.1 of Form 8-K filed May 10, 2017.
****	Incorporated by reference to Registration Statement on Form S-11/A (No. 333-110472), as amended, filed December 31, 2003.
❖	Incorporated by reference to Form 8-A filed February 1, 2013.
❖❖	Incorporated by reference to Quarterly Report on Form 10-Q for the quarter ended March 31, 2009.
♠	Incorporated by reference to Form 8-K filed March 2, 2016.
♠♠	Incorporated by reference to Quarterly Report on Form 10-Q for the quarter ended June 30, 2020.
♠♠♠	Incorporated by reference to Annual Report on Form 10-K for the year ended December 31, 2019.
■	Incorporated by reference to Form 8-A filed May 8, 2013.
■■	Incorporated by reference to Form 8-A filed February 24, 2014.
♦	Incorporated by reference to Exhibit 4.1 of Form 8-K filed March 13, 2018.
♦♦	Incorporated by reference to Exhibit 4.1 of Form 8-K filed July 3, 2018.
♦♦♦	Incorporated by reference to Exhibit 4.1 of Form 8-K filed July 20, 2018.
♦♦♦♦	Incorporated by reference to Exhibit 4.1 of Form 8-K filed November 12, 2019.

123

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

	ARBOR REALTY TRUST, INC.
Date: February 19, 2021	By:	/s/ Ivan Kaufman
		Name:	Ivan Kaufman
		Title:	Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature	Title	Date
/s/ Ivan Kaufman Ivan Kaufman	Chairman of the Board of Directors, Chief Executive Officer and President (Principal Executive Officer)	February 19, 2021
/s/ Paul Elenio Paul Elenio	Chief Financial Officer (Principal Financial and Accounting Officer)	February 19, 2021
/s/ Kenneth J. Bacon	Director	February 19, 2021
Kenneth J. Bacon
/s/ Archie R. Dykes Archie R. Dykes	Director	February 19, 2021
/s/ Edward Farrell Edward Farrell	Director	February 19, 2021
/s/ William C. Green William C. Green	Director	February 19, 2021
/s/ Melvin F. Lazar Melvin F. Lazar	Director	February 19, 2021
/s/ Joseph Martello Joseph Martello	Director	February 19, 2021
/s/ Elliot Schwartz Elliot Schwartz	Director	February 19, 2021
/s/ George Tsunis George Tsunis	Director	February 19, 2021

124

EX-21.1

EXHIBIT 21.1

Arbor Realty Trust, Inc.

List of Significant Subsidiaries

Name	Jurisdiction of Organization
Arbor Realty GPOP, Inc.	Delaware
Arbor Realty Limited Partnership	Delaware
ARSR Holdings, LLC	Delaware
Arbor Realty SR, Inc.	Maryland
Arbor Realty Commercial Real Estate Notes 2017-FL3 Ltd.	Cayman Islands
Arbor Realty Commercial Real Estate Notes 2018-FL1 Ltd.	Cayman Islands
Arbor Realty Commercial Real Estate Notes 2019-FL1 Ltd.	Cayman Islands
Arbor Realty Commercial Real Estate Notes 2019-FL2 Ltd.	Cayman Islands
Arbor Realty Commercial Real Estate Notes 2020-FL1 Ltd.	Cayman Islands
ARSR Alpine LLC	Delaware
Arbor Private Label LLC	Delaware
ART Cardinal, LLC	Delaware

EX-23.1

EXHIBIT 23.1

Consent of Independent Registered Public Accounting Firm

We consent to the incorporation by reference in the following Registration Statements:

(1) Registration Statement (Form S-3 No. 333-242377) of Arbor Realty Trust, Inc. and Subsidiaries and in the related Prospectuses,

(2) Amendment No. 1 to the Registration Statement (Form S-4 No. 333-224251) of Arbor Realty Trust, Inc. and Subsidiaries and in the related Prospectuses, and

(3) Registration Statement (Form S-8 No. 333-196144) pertaining to the Arbor Realty Trust, Inc. 2017 Amended Omnibus Stock Incentive Plan of Arbor Realty Trust, Inc. and Subsidiaries;

of our reports dated February 19, 2021, with respect to the consolidated financial statements and schedule of Arbor Realty Trust, Inc. and Subsidiaries, and the effectiveness of internal control over financial reporting of Arbor Realty Trust, Inc. and Subsidiaries, included in this Annual Report (Form 10-K) for the year ended December 31, 2020.

/s/ Ernst & Young LLP

New York, New York

February 19, 2021

EX-23.2

EXHIBIT 23.2

Consent of Independent Registered Public Accounting Firm

We consent to the incorporation by reference in the following Registration Statements:

(1) Registration Statement (Form S-3 No. 333-242377) of Arbor Realty Trust, Inc. and Subsidiaries and in the related Prospectuses,

(2) Amendment No. 1 to the Registration Statement (Form S-4 No. 333-224251) of Arbor Realty Trust, Inc. and Subsidiaries and in the related Prospectuses, and

(3) Registration Statement (Form S-8 No. 333-196144) pertaining to the Arbor Realty Trust, Inc. 2017 Amended Omnibus Stock Incentive Plan of Arbor Realty Trust, Inc. and Subsidiaries;

of our report dated February 17, 2021, with respect to the consolidated financial statements of Wakefield Investment Holdings LLC,  for the year ended December 31, 2020, which is included in the Annual Report (Form 10-K) of Arbor Realty Trust, Inc. and Subsidiaries for the year ended December 31, 2020.

/s/ Richey, May & Co., LLP

Englewood, Colorado

February 17, 2021

EX-31.1

EXHIBIT 31.1

Certification of Chief Executive Officer

I, Ivan Kaufman, certify that:

1. I have reviewed this annual report on Form 10-K of Arbor Realty Trust, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)     Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)     Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)     Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)     Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a)     All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b)     Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: February 19, 2021	By:	/s/ Ivan Kaufman
		Name: Ivan Kaufman
		Title: Chief Executive Officer

EX-31.2

EXHIBIT 31.2

Certification of Chief Financial Officer

I, Paul Elenio, certify that:

1. I have reviewed this annual report on Form 10-K of Arbor Realty Trust, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: February 19, 2021	By:	/s/ Paul Elenio
		Name: Paul Elenio
		Title: Chief Financial Officer

EX-32

EXHIBIT 32

Certifications of Chief Executive Officer and Chief Financial Officer Pursuant to

18 U.S.C. Section 1350,

as Adopted Pursuant to

Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the Annual Report on Form 10-K of Arbor Realty Trust, Inc. (the “Company”) for the annual period ended December 31, 2020 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of the undersigned officers of the Company, hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to the best of our knowledge:

1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

	By:	/s/ Ivan Kaufman
Date: February 19, 2021	Name:	Ivan Kaufman
	Title:	Chief Executive Officer

	By:	/s/ Paul Elenio
Date: February 19, 2021	Name:	Paul Elenio
	Title:	Chief Financial Officer

This certification is being furnished and shall not be deemed filed by the Company for purposes of Section 18 of the Securities Exchange Act of 1934, as amended.

A signed original of this certification required by Section 906 has been provided to the Company and will be retained by the Company and furnished to the Securities and Exchange Commission or its staff upon request.

EX-99.1

Exhibit 99.1

INDEPENDENT AUDITORS’ REPORT AND
CONSOLIDATED FINANCIAL STATEMENTS FOR
WAKEFIELD INVESTMENT HOLDINGS LLC

FOR THE YEAR ENDED DECMEBER 31, 2020

Assurance | Tax | Advisory

TABLE OF CONTENTS

	Page
INDEPENDENT AUDITORS’ REPORT	1-2
FINANCIAL STATEMENTS
Consolidated Balance Sheets	3
Consolidated Statements of Operations	4
Consolidated Statements of Changes in Partnersʹ Equity	5
Consolidated Statements of Cash Flows	6 ‐ 7
Notes to Consolidated Financial Statements	8 ‐ 27

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Members

Wakefield Investment Holdings LLC

New York, New York

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheet of Wakefield Investment Holdings LLC (the “Company”) as of December 31, 2020, and the related consolidated statements of operations, changes in partners’ equity and cash flows for the year ended December 31, 2020, and the related notes (collectively, referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at December 31, 2020, and the results of their operations and their cash flows for the year ended December 31, 2020, in conformity with accounting principles generally accepted in the United States of America.

The accompanying consolidated balance sheet of the Company as of December 31, 2019 and the related statements of operations, changes in partners’ equity, cash flows and related notes, for the years ended December 31, 2019 and 2018, were not audited by us and accordingly, we do not express an opinion on them.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

Except as explained above, we conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatements, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audit we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control over financial reporting. Accordingly, we express no such opinion.

Our audit included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audit provide a reasonable basis for our opinion.

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Critical Audit Matters

Critical audit matters are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that: (1)  relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. We determined that there are no critical audit matters.

/s/ Richey, May & Co., LLP.

We have served as Wakefield Investment Holdings LLC’s auditor since 2020.

Englewood, Colorado

February 17, 2021

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WAKEFIELD INVESTMENT HOLDINGS LLC

CONSOLIDATED BALANCE SHEETS

	December 31,
	2020		2019
			(unaudited)
ASSETS
CURRENT ASSETS
Cash and cash equivalents	$	68,363,863	$	17,066,027
Restricted cash		10,377,309		5,990,411
Mortgage loans held for sale, at fair value		2,042,137,307		736,753,952
Accounts receivable and advances, net		58,284,060		15,196,505
Derivative assets		123,354,207		20,950,701
Prepaid expenses		9,855,138		4,610,693
Loans eligible for repurchase from GNMA		592,380,416		66,067,425
Due from related party		—		17,503,617
Total current assets		2,904,752,300		884,139,331
OTHER ASSETS
Property and equipment, net		3,769,559		3,951,785
Mortgage servicing rights, net		182,819,769		76,991,698
Real estate owned		199,702		—
Deposits		1,158,859		1,008,446
Goodwill		5,000,000		5,000,000
Right‐of‐use asset		26,506,189		—
Other assets		6,016,713		3,150,453
Total other assets		225,470,791		90,102,382
TOTAL ASSETS	$	3,130,223,091	$	974,241,713
LIABILITIES AND PARTNERSʹ EQUITY
CURRENT LIABILITIES
Accounts payable and accrued expenses	$	62,797,400	$	23,328,715
Customer deposits and loan escrows		5,446,741		2,379,268
Due to related party		10,989,622		2,897,711
Warehouse lines of credit		1,914,928,678		704,214,721
MSR lines of credit		—		10,202,778
Derivative liabilities		35,863,659		1,038,743
Loan loss reserve		12,296,554		2,961,016
Lease liability, current portion		8,324,390		—
Liability for loans eligible for repurchase from GNMA		592,380,416		66,067,425
Total current liabilities		2,643,027,460		813,090,377
Lease liability, net of current portion		19,241,158		—
Total liabilities		2,662,268,618		813,090,377
COMMITMENTS AND CONTINGENCIES (Note J)
PARTNERSʹ EQUITY		467,954,473		161,151,336
TOTAL LIABILITIES AND PARTNERSʹ EQUITY	$	3,130,223,091	$	974,241,713

The accompanying notes are an integral part of these consolidated financial statements.

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WAKEFIELD INVESTMENT HOLDINGS LLC

CONSOLIDATED STATEMENTS OF OPERATIONS

	Year Ended December 31,
	2020		2019		2018
			(unaudited)		(unaudited)
REVENUE
Gain on sale of mortgage loans held for sale, net of direct costs of $147,923,392, $18,622,352 and $12,497,738, respectively	$	1,235,897,576	$	398,656,832	$	185,419,605
Interest income		47,068,641		26,399,997		17,131,713
Interest expense		(39,234,114)		(25,036,325)		(17,430,973)
Loan servicing fees, net of direct costs of $14,388,200, $5,801,812 and $6,512,672, respectively		31,403,440		11,941,237		13,156,595
Gain on sale of mortgage servicing rights		—		1,695,526		14,090,287
Total revenue		1,275,135,543		413,657,267		212,367,227
EXPENSES
Salaries, commissions and benefits		531,337,969		270,809,039		154,831,887
Occupancy, equipment and communication		29,070,428		19,300,191		10,710,268
General and administrative		60,778,915		20,160,263		12,794,869
Advertising and marketing		53,818,268		25,618,247		19,058,095
Provision for loan losses		13,364,567		2,804,535		1,404,130
Depreciation and amortization		2,146,352		2,131,662		1,815,256
Amortization of mortgage servicing rights		32,351,267		12,423,508		8,160,229
Loss on disposal of property and equipment		56,395		143,641		91,461
Impairment (recovery) of mortgage servicing rights		27,578,255		12,412,988		(110,417)
Bad debt expense		—		300,000		—
Total expenses		750,502,416		366,104,074		208,755,778
NET INCOME		524,633,127		47,553,193		3,611,449
LESS: NET INCOME ATTRIBUTABLE TO NONCONTROLLING INTEREST		149,922,278		127,181		—
NET INCOME ATTRIBUTABLE TO THE PARENT	$	374,710,849	$	47,426,012	$	3,611,449

The accompanying notes are an integral part of these consolidated financial statements.

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WAKEFIELD INVESTMENT HOLDINGS LLC

CONSOLIDATED STATEMENTS OF CHANGES IN PARTNERS’ EQUITY

	Total		Noncontrolling
	Partners' Equity		Interest		Totals
Balance, December 31, 2017 (unaudited)	$	114,606,637	$	—	$	114,606,637
Partnersʹ contributions		23,087,399		—		23,087,399
Partnersʹ distributions		(27,469,761)		—		(27,469,761)
Net Income		3,611,449		—		3,611,449
Balance, December 31, 2018 (unaudited)		113,835,724		—		113,835,724
Partnersʹ contributions		9,412,329		302,500		9,714,829
Partnersʹ distributions		(9,952,410)		—		(9,952,410)
Net Income		47,426,012		127,181		47,553,193
Balance, December 31, 2019 (unaudited)		160,721,655		429,681		161,151,336
Partnersʹ contributions		11,840,000		—		11,840,000
Partnersʹ distributions		(229,669,990)		—		(229,669,990)
Net Income		374,710,849		149,922,278		524,633,127
Balance, December 31, 2020	$	317,602,514	$	150,351,959	$	467,954,473

The accompanying notes are an integral part of these consolidated financial statements.

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WAKEFIELD INVESTMENT HOLDINGS LLC

CONSOLIDATED STATEMENTS OF CASH FLOWS

	Year Ended December 31,
	2020		2019		2018
			(unaudited)		(unaudited)
CASH FLOWS FROM OPERATING ACTIVITIES
Net income	$	524,633,127	$	47,553,193	$	3,611,449
Non‐cash items‐
Provision for loan losses		13,364,567		2,804,535		1,404,130
Bad debt expense		—		300,000		—
Write‐down of branch receivables		—		—		8,041,784
Depreciation and amortization		2,146,352		2,131,662		1,815,256
Amortization of mortgage servicing rights		32,351,267		12,423,508		8,160,229
Impairment (recovery of impairment) of mortgage servicing rights		27,578,255		12,412,988		(110,417)
Net unrealized gain on investments		(2,872,875)		—		—
Net unrealized loss on related party loan		—		1,838,567		1,034,340
Gain on sale of mortgage loans held for sale, net of direct costs		(1,235,897,576)		(398,656,832)		(185,419,605)
Indemnification payment to related party		26,667,354		—		—
Gain on sale of mortgage servicing rights		—		(1,695,526)		(14,090,287)
Loss on disposal of property and equipment		56,395		143,641		91,461
(Increase) decrease in‐
Proceeds from sale and principal payments on mortgage loans held for sale		26,698,778,003		9,768,540,014		5,766,722,783
Originations and purchases of mortgage loans held for sale		(26,934,021,375)		(9,707,616,141)		(5,790,501,537)
Accounts receivable and advances, net		(43,087,555)		299,570		(294,808)
Derivative assets		(102,403,506)		(10,159,952)		(2,513,750)
Prepaid expenses		(5,244,445)		(896,050)		238,842
Deposits		(150,413)		(271,391)		(346,913)
Change in other assets and liabilities, net		(1,407,122)		(2,114,376)		(1,034,336)
Principal payments received on loans held for investment		—		—		110,125
Increase (decrease) in‐
Accounts payable and accrued expenses		40,528,044		4,908,505		(1,429,439)
Customer deposits and loan escrows		3,067,473		988,224		1,042,715
Due to related party		8,091,911		2,897,711		—
Loan loss reserve		(4,029,029)		(1,284,849)		—
Derivative liabilities		34,824,916		(2,370,029)		3,012,187
Net cash used in operating activities		(917,026,232)		(267,823,028)		(200,455,791)
CASH FLOWS FROM INVESTING ACTIVITIES
Purchases of property and equipment		(2,020,521)		(1,461,159)		(3,100,686)
Related party loan, net		(1,750,000)		(6,005,244)		(14,371,249)
Purchase of equity investment		(6,000,000)		—		—
Net proceeds from real estate owned		(199,702)		—		—
Proceeds from sale of mortgage servicing rights		—		17,773,589		102,274,806
Net cash (used in) provided by investing activities		(9,970,223)		10,307,186		84,802,871
CASH FLOWS FROM FINANCING ACTIVITIES
Net borrowings under warehouse lines of credit		1,210,713,957		262,684,604		153,047,312
Net borrowings under MSR lines of credit		(10,202,778)		3,801,010		—
Net repayments under operating lines of credit		—		—		(46,777,978)
Repayments under notes payable		—		—		(156,403)
Noncontrolling interest contributions		—		302,500		—
Partnersʹ distributions, net		(217,829,990)		(540,081)		(4,382,362)
Net cash provided by financing activities		982,681,189		266,248,033		101,730,569
INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS AND RESTRICTED CASH		55,684,734		8,732,191		(13,922,351)
CASH AND CASH EQUIVALENTS AND RESTRICTED CASH, BEGINNING OF YEAR		23,056,438		14,324,247		28,246,598
CASH AND CASH EQUIVALENTS AND RESTRICTED CASH, END OF YEAR	$	78,741,172	$	23,056,438	$	14,324,247

The accompanying notes are an integral part of these consolidated financial statements.

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WAKEFIELD INVESTMENT HOLDINGS LLC

CONSOLIDATED STATEMENTS OF CASH FLOWS

	Year Ended December 31,
	2020		2019		2018
			(unaudited)		(unaudited)
SUPPLEMENTAL INFORMATION
Cash paid for interest and warehouse fees	$	39,510,157	$	26,036,018	$	18,262,398
NON‐CASH INVESTING AND FINANCING ACTIVITIES
The Company increased retained mortgage servicing rights in connection with loan sales.	$	165,757,593	$	73,374,377	$	39,392,603
The Company increased accounts receivable for holdback revenue on the sale of mortgage servicing rights.	$	—	$	1,062,773	$	—
The Company increased accounts payable and accrued expenses for transaction costs, protection provisions and reserves relating to the sale of mortgage servicing rights.	$	—	$	1,581,253	$	—
The Company increased tenant improvements and increased deferred rent, which is included in accounts payable and accrued expenses for leasehold improvements.	$	—	$	51,000	$	49,545
The Company recognized loans eligible for repurchase from GNMA and the related liability.	$	592,380,416	$	66,067,425	$	—
The Company decreased MSRs and increased accounts receivable related to holdbacks for MSR sales.	$	—	$	—	$	4,522,693
The Company decreased gain on sale of MSRs and decreased prepaid expenses and other assets for life of loan tax contracts relating to the MSR sales.	$	—	$	—	$	1,370,840
The Company decreased gain on sale of MSRs and decreased accounts payable and accrued expenses for transaction costs related to MSR sales.	$	—	$	—	$	3,233,059

The accompanying notes are an integral part of these consolidated financial statements.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A.   ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Organization

Wakefield Investment Holdings LLC (Wakefield Holdings) is a holding company owning subsidiaries that engage in real estate investment activities. Wakefield was incorporated in Delaware and maintains its corporate office in New York.

Principles of Consolidation

The consolidated financial statements include the accounts of Wakefield Holdings and Wakefield Investors LLC (Wakefield Investors), which Wakefield Holdings owns an 83% interest in (collectively referred to as “the Company”). Wakefield Investors includes the accounts of its wholly‐owned subsidiary Wakefield Partners GP LLC (Wakefield Partners) and a 98% ownership interest in Cardinal Financial Company, Limited Partnership (Cardinal). Cardinal includes the accounts of Lifestyle Home Lending LLC (Lifestyle). Cardinal is primarily engaged in the business of originating, selling and servicing residential mortgage loans through their correspondent, broker, wholesale, retail, and direct‐to‐consumer origination channels.

All material intercompany transactions have been eliminated in consolidation.

Basis of Accounting

The consolidated financial statements of the Company are prepared on the accrual basis of accounting.

Basis of Presentation

The accompanying consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (GAAP) as codified in the Financial Accounting Standards Board’s (FASB) Accounting Standards Codification (ASC).

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Material estimates that are particularly significant relate to the Company’s fair value measurements of mortgage loans held for sale, mortgage servicing rights (MSRs), derivative assets and liabilities, goodwill, as well as the estimate for the loan loss reserve.

Consolidation, Variable Interest Entities

The Company sells mortgage loans to the Federal National Mortgage Association (FNMA) and Federal Home Loan Mortgage Corporation (FHLMC), which are government‐sponsored enterprises. The Company also issues Government National Mortgage Association (GNMA) securities by pooling eligible loans through a custodian and assigning rights to the loans to GNMA. FNMA, FHLMC and GNMA (the Agencies) provide credit enhancements for mortgage loans through certain guarantee provisions. These securitizations involve variable interest entities (VIEs) as the trusts or similar vehicles, by design, that either (1) lack sufficient equity to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) have equity investors that do not have the ability to make significant decisions relating to the entity’s operations through voting rights, or do not have the obligation to absorb the expected losses, or do not have the right to receive the residual returns of the entities.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A. ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

The primary beneficiary of a VIE (i.e., the party that has a controlling financial interest) is required to consolidate the assets and liabilities of the VIE. The primary beneficiary is the party that has both (1) the power to direct the activities of an entity that most significantly impact the VIE’s economic performance; and (2) through its interests in the VIE, the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. The Company typically retains the right to service loans sold or securitized by the Agencies. Due to the significant influence of the Agencies over the VIEs that hold the assets from loan securitizations, principally through their rights and responsibilities as master servicer, the Company is not the primary beneficiary of the VIEs and therefore the VIEs are not consolidated.

The Company performs on‐going reassessments of (1) whether entities previously evaluated under the majority voting‐interest framework have become VIEs, based on certain events, and therefore become subject to the VIE consolidation framework; and (2) whether changes in the facts and circumstances regarding the Company’s involvement with a VIE cause the Company’s consolidation determination to change.

The Company consolidates the financial statements of Lifestyle. Although Cardinal does not have the majority interest in Lifestyle, as the managing member, Cardinal is deemed to have control and therefore Lifestyle is consolidated by Cardinal.

Cash and Cash Equivalents

For cash flow purposes, the Company considers cash and temporary investments with original maturities of three months or less, to be cash and cash equivalents. The Company has diversified its credit risk for cash by maintaining deposits in several financial institutions, which may at times exceed amounts covered by insurance from the Federal Deposit Insurance Corporation. The Company evaluates the creditworthiness of these financial institutions in determining the risk associated with these balances. The Company has not experienced any losses in such accounts and believes it is not exposed to any significant credit risk related to cash and cash equivalents.

Restricted Cash

Restricted cash includes certain cash balances that are restricted under warehouse agreements, escrow cash, and appraisal fees collected from borrowers.

Mortgage Loans Held for Sale and Revenue Recognition

Mortgage loans held for sale are carried at fair value under the fair value option with changes in fair value recorded in gain on sale of mortgage loans held for sale on the consolidated statements of operations. The fair value of mortgage loans held for sale committed to investors is calculated using observable market information such as the investor commitment, assignment of trade or other mandatory delivery commitment prices. The Company values loans committed to Agency investors based on the quoted Agency mortgage backed security (MBS) prices. The fair value of mortgage loans held for sale not committed to investors is based on quoted best execution secondary market prices. If no such quoted price exists, the fair value is determined using quoted prices for a similar asset or assets, such as MBS prices, adjusted for the specific attributes of that loan, which would be used by other market participants. Mortgage loans held for sale not calculated using observable market information is based on third party broker quotations (scratch and dent), the underlying collateral adjusted for a valuation allowance, or market bid pricing.

Gains and losses from the sale of mortgage loans held for sale are recognized based upon the difference between the sales proceeds and carrying value of the related loans upon sale and are recorded in gain on sale of mortgage loans held for sale on the consolidated statements of operations. Sales proceeds reflect the cash received from investors through the sale of the loan and servicing release premium. If the related MSR is sold servicing retained, the MSR addition is recorded in gain on sale of mortgage loans held for sale on the consolidated statements of operations. Gain on sale of mortgage loans held for sale also includes the unrealized gains and losses associated with the changes in the fair value of mortgage loans held for sale, and the realized and unrealized gains and losses from derivative instruments.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A. ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Mortgage loans held for sale are considered sold when the Company surrenders control over the financial assets. Control is considered to have been surrendered when the transferred assets have been isolated from the Company, beyond the reach of the Company and its creditors; the purchaser obtains the right (free of conditions that constrain it from taking advantage of that right) to pledge or exchange the transferred assets; and the Company does not maintain effective control over the transferred assets through either an agreement that both entitles and obligates the Company to repurchase or redeem the transferred assets before their maturity or the ability to unilaterally cause the holder to return specific financial assets. The Company typically considers the above criteria to have been met upon acceptance and receipt of sales proceeds from the purchaser.

Loan Origination Fees

Loan origination fees represent revenue earned from originating mortgage loans. Loan origination fees generally represent flat per‐loan fee amounts or are based on a percentage of the original principal loan balance and are recognized as revenue at the time the mortgage loans are funded. Loan origination expenses are charged to operations as incurred.

Interest Income

Interest income on mortgage loans held for sale is recognized for the period from loan funding to sale based upon the principal balance outstanding and contractual interest rates. Revenue recognition is discontinued when loans become 90 days delinquent, or when, in management’s opinion, the recovery of principal and interest becomes doubtful and the mortgage loans held for sale are put on nonaccrual status.

Revenue Recognition

ASC 606, Revenue from Contracts with Customers (ASC 606), establishes principles for reporting information about the nature, amount, timing and uncertainty of revenue and cash flows arising from the entity’s contracts to provide goods or services to customers. The core principle requires an entity to recognize revenue, to depict the transfer of goods or services to customers in an amount that reflects the consideration that it expects to be entitled to receive in exchange for those goods or services, as performance obligations are satisfied. The majority of the Company’s revenue generating transactions are not subject to ASC 606, including revenue generated from financial instruments such as the Company’s mortgage loans and derivatives as well as revenue related to the Company’s mortgage servicing activities.

Loan Servicing Fees and Expenses

Loan servicing fees represent revenue earned for servicing loans for various investors. Loan servicing fees are based on a contractual percentage of the outstanding unpaid principal balance and are recognized into revenue as the related mortgage payments are received. Loan servicing expenses are charged to operations as incurred.

Servicing Advances

Servicing advances represent escrows advanced by the Company on behalf of borrowers and investors to cover delinquent balances for property taxes, insurance premiums and other out‐of‐pocket costs. Servicing advances are made in accordance with the Company’s servicing agreements and are recoverable upon collection of future borrower payments, sale of loan collateral, reimbursement by investor, or mortgage insurance claims. Non‐ recoverable servicing advances are expensed as incurred. The Company periodically reviews outstanding servicing advances for collectability and establishes a valuation allowance for amounts estimated to be uncollectible amounts. No allowance has been recorded as of December 31, 2020, as management has determined that all amounts are fully collectible.

Property and Equipment, Net

Property and equipment is recorded at cost and depreciated or amortized using the straight line method over the estimated useful lives of the assets.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A.   ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

The following is a summary of property and equipment:

	Useful lives	December 31,
	(years)	2020		2019
Property and equipment, at cost
Furniture and equipment	3‐7	$	10,081,607	$	8,194,168
Leasehold improvements	(a)		1,279,716		1,237,814
Total property and equipment, at cost			11,361,323		9,431,982
Accumulated depreciation and amortization
Furniture and equipment			(6,469,568)		(4,517,912)
Leasehold improvements			(1,122,196)		(962,285)
Total accumulated depreciation and amortization			(7,591,764)		(5,480,197)
Total property and equipment, net		$	3,769,559	$	3,951,785

(a) Amortized over the shorter of the related lease term or the estimated useful life of the assets.

The Company periodically assesses property and equipment for impairment whenever events or circumstances indicate the carrying amount of an asset may exceed its fair value. If property and equipment is considered impaired, the impairment losses will be recorded on the consolidated statements of operations. The Company did not recognize any impairment losses during the years ended December 31, 2020 and 2019.

Derivative Instruments

The Company holds and issues derivative financial instruments such as interest rate lock commitments (IRLCs) and forward sale commitments. IRLCs are subject to price risk primarily related to fluctuations in market interest rates. To hedge the interest rate risk on certain IRLCs, the Company uses forward sale commitments, such as to‐be‐ announced securities or mandatory delivery commitments with investors. Management expects these forward sale commitments to experience changes in fair value opposite to the changes in fair value of the IRLCs thereby reducing earnings volatility. Forward sale commitments are also used to hedge the interest rate risk on mortgage loans held for sale that are not committed to investors and still subject to price risk. If the mandatory delivery commitments are not fulfilled, the Company pays a pair‐off fee. Best effort forward sale commitments are also executed with investors, whereby certain loans are locked with a borrower and simultaneously committed to an investor at a fixed price. If the best effort IRLC does not fund, there is no obligation to fulfill the investor commitment.

The Company considers various factors and strategies in determining what portion of the IRLCs and uncommitted mortgage loans held for sale to economically hedge. FASB ASC 815‐25, Derivatives and Hedging, requires that all derivative instruments be recognized as assets or liabilities on the consolidated balance sheet at their fair value. Changes in the fair value of the derivative instruments are recognized in gain on sale of mortgage loans held for sale on the consolidated statements of operations in the period in which they occur.

Gains and losses resulting from the pairing‐out of forward sale commitments are recognized in gain on sale of mortgage loans held for sale on the consolidated statements of operations. The Company accounts for all derivative instruments as free‐standing derivative instruments and does not designate any for hedge accounting.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A.   ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Mortgage Servicing Rights and Revenue Recognition

FASB ASC 860‐50, Transfers and Servicing, requires that MSRs be initially recorded at fair value at the time the underlying loans are sold. To determine the fair value of the MSR created, the Company applies a valuation multiple to the servicing fee for each loan which is based on the underlying characteristics of the loan. The valuation multiple is derived from a third party valuation model that calculates the net present value of future cash flows. The valuation model incorporates assumptions that market participants would use in estimating future net servicing revenue, including the estimated discount rate, estimated prepayment speeds, the cost of servicing, estimated delinquencies and associated servicing advances, contractual service fees, ancillary income and late fees, float value, the inflation rate, and default rates. The credit quality and stated interest rates of the loans underlying the MSRs affect the assumptions used in the cash flow models. MSRs are not actively traded in open markets; accordingly, considerable judgment is required to estimate their fair value, and changes in these estimates could materially change the estimated fair value. The Company receives a fixed servicing fee monthly based on the outstanding principal balances of the mortgage loans it services for others.

After initially recording the MSRs at fair value, the Company subsequently amortizes the MSRs over the estimated economic life of the related mortgage loans in proportion to the estimated future net servicing revenue. MSRs are periodically evaluated to determine if the amortized cost of MSRs is in excess of the estimated fair value. For this purpose, the Company stratifies its MSRs based on loan term, interest rate, and product type.

Estimates of remaining loan lives and prepayment rates are derived from the output of the MSR valuation model. When impairment is identified in any individual stratification, due to the MRSs amortized cost exceeding its estimated fair value, management records a valuation allowance. Valuation allowances are recorded as a reduction to the MSRs on the consolidated balance sheets.

Impairment of the amortized cost of MSRs is assessed based on the fair value at each reporting date using estimated prepayment speeds of the underlying mortgage loans serviced and stratification based on risk characteristics of the underlying loans (predominantly interest rates). As interest rates decrease, mortgage refinancing activity may increase, resulting in shortened prepayment speeds of the loans underlying MSRs, which may result in a reduction of the MSR’s fair value. Such fair value adjustment may require an additional valuation allowance being charged to earnings, to the extent that the amortized cost of the MSR exceeds the estimated fair value from stratification. Conversely, as mortgage interest rates rise, prepayment speeds are usually slower and the value of the MSR asset generally increases, requiring a lower valuation allowance. If it is later determined that all or a portion of the temporary impairment no longer exists for a stratification, the valuation allowance is reduced through a recovery to earnings. If there is another‐than‐temporary impairment (i.e. recoverability is considered remote when considering interest rates and loan pay‐off activity), it is recognized as a write‐down of the MSR asset and the related valuation allowance. A direct write‐down permanently reduces the carrying value of the MSR asset and valuation allowance, precluding subsequent recoveries.

The key assumptions used in determining the fair value of MSRs when they are initially recorded are as follows for the year ended December 31, 2020:

	Assumptions
Discount rates	9.50% ‐ 12.50%
Annual prepayment speeds	12.44% ‐ 32.80%
Cost of servicing	$65 ‐ $90

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A.   ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Sale of Mortgage Servicing Rights

A transfer of servicing rights related to loans previously sold qualifies as a sale at the date on which title passes, if substantially all risks and rewards of ownership have irrevocably passed to the transferee and any protection provisions retained by the transferor are minor and can be reasonably estimated. In addition, if a sale is recognized and only minor protection provisions exist, a liability is accrued for the estimated obligation associated with those provisions.

Loans in Forbearance and Loans Eligible for Repurchase from GNMA

When the Company has the unilateral right to repurchase GNMA pool loans it has previously sold (generally loans that are more than 90 days past due) and the Company has determined there is more than a trivial benefit to repurchase the loans, the Company records its right to repurchase the loan on its consolidated balance sheet as an asset and corresponding liability. The recognition of previously sold mortgage loans does not impact the accounting for the previously recognized MSRs. At December 31, 2020 and 2019, delinquent or defaulted mortgage loans currently in GNMA pools that the Company has recognized on its consolidated balance sheets totaled $592,380,416 and $66,067,425, respectively. During the years ended December 31, 2020, 2019 and 2018, the Company repurchased $18,505,119; $9,559,791 and $1,698,808, respectively, of GNMA delinquent or defaulted mortgage loans, of which $9,007,499; $1,421,352 and $0, respectively, of the repurchased loans were eligible to repool.

Borrowers that entered into a forbearance plan under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) had an unpaid principal balance of approximately $811,682,341 or 3.3% of the MSR portfolio as of December 31, 2020, of which $595,239,929 or 73% was greater than 90 days delinquent.

Goodwill

The Company has goodwill totaling $5,000,000 in connection with a change in control of ownership. The Company evaluates goodwill annually for impairment or more frequently if impairment indicators arise. The Company did not record any subsequent impairment losses.

Loan Loss Reserve

Loans sold to investors by the Company and which met investor and Agency underwriting guidelines at the time of sale may be subject to repurchase in the event of specific default by the borrower or subsequent discovery that underwriting standards were not met. The Company may, upon mutual agreement, indemnify the investor against future losses on such loans. The Company has established a reserve for potential losses related to these representations and warranties. Additionally, reserves are established for estimated liabilities from the need to repay, where applicable, a portion of the premium received from investors on the sale of certain mortgage loans if such loans are repaid in their entirety within a specified period after the sale of the loans. In assessing the adequacy of the reserve, management evaluates various factors including actual write‐offs during the period, historical loss experience, known delinquent and other problem loans, and economic trends and conditions in the industry. Actual losses incurred are reflected as write‐offs against the loan loss reserve.

The activity in the loan loss reserve for mortgage loans held for sale is as follows:

	December 31,
	2020		2019
Balance, beginning of year	$	2,961,016	$	1,441,330
Provision for loan losses		13,364,567		2,804,535
Loans written‐off		(4,029,029)		(1,284,849)
Balance, end of year	$	12,296,554	$	2,961,016

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A.   ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Because of the uncertainty in the various estimates underlying the loan loss reserve, there is a range of losses in excess of the recorded loan loss reserve that is reasonably possible. The estimate of the range of possible loss for representations and warranties, in excess of the recorded loan loss reserve, does not represent a probable loss. The estimated loan loss is based on current available information, significant judgment, and a number of assumptions that are subject to change.

Escrow and Fiduciary Funds

The Company maintains segregated bank accounts for escrow balances in trust for investors for mortgagors. The balances of these accounts amounted to $309,713,310 and $112,284,323 at December 31, 2020 and 2019, respectively, and are excluded from the consolidated balance sheets.

Advertising and Marketing

Advertising and marketing is expensed as incurred and amounted to $53,818,268; $25,618,247 and $19,058,095 for the years ended December 31, 2020, 2019 and 2018, respectively.

Income Taxes

The Company has elected to be taxed as a partnership under the Internal Revenue Code. Accordingly, no federal income tax provision and state income taxes, to the extent possible, have been recorded in the consolidated financial statements, as all items of income and expense generated by the Company are reported on the partners’ income tax returns. The Company has no federal or state tax examinations in process as of December 31, 2020.

Risks and Uncertainties

In the normal course of business, companies in the mortgage banking industry encounter certain economic and regulatory risks. Economic risks include interest rate risk and credit risk. The Company is subject to interest rate risk to the extent that in a rising interest rate environment, the Company may experience a decrease in loan production, as well as decreases in the value of mortgage loans held for sale not committed to investors and commitments to originate loans, which may negatively impact the Company’s operations. Credit risk is the risk of default that may result from the borrowers’ inability or unwillingness to make contractually required payments during the period in which loans are being held for sale or serviced by the Company.

The Company sells loans to investors without recourse. As such, the investors have assumed the credit risk of loss or default by the borrower. However, the Company is usually required by these investors to make certain standard representations and warranties relating to credit information, loan documentation and collateral. To the extent that the Company does not comply with such representations, or there are early payment defaults, the Company may be required to repurchase the loans or indemnify these investors for any losses from borrower defaults. In addition, if loans pay‐off within a specified time frame, the Company may be required to refund a portion of the sales proceeds to the investors.

The Company’s business requires substantial cash to support its operating activities. As a result, the Company is dependent on its warehouse lines of credit, and other financing facilities in order to finance its continued operations. If the Company’s principal lenders decided to terminate or not to renew any of these financing facilities with the Company, the loss of borrowing capacity could have a material adverse impact on the Company’s consolidated financial statements unless the Company found a suitable alternative source.

The recent global outbreak of COVID‐19 has disrupted economic markets and the prolonged economic impact is uncertain. The operational and financial performance of the Company depends on future economic developments, including the impact due to the duration and spread of the outbreak, and such uncertainty may have an adverse impact on the Company’s financial performance.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

A.   ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Continued)

Application of New Accounting Standards

In February 2016, FASB issued ASU No. 2016‐02, Leases, (ASU 2016‐02), which requires recognition of right‐of‐ use assets and lease liabilities by lessees for all leases with a term greater than 12 months and requires enhanced disclosures. ASU 2016‐02 is effective for fiscal years beginning after December 15, 2021, with early adoption permitted. The Company elected to early adopt the guidance issued in ASU 2016‐02 on a modified retrospective basis, without comparative periods restated. The Company elected the package of practical expedients permitted under the transition guidance, which allows the Company to carryforward historical lease classification, classifying leases as either finance or operating leases based on the principle of whether or not the lease is effectively a financed purchase of the leased asset by the lessee.

B.   MORTGAGE LOANS HELD FOR SALE

Mortgage loans held for sale are as follows:

	December 31,
	2020		2019
Mortgage loans held for sale	$	1,940,429,821	$	705,122,019
Mortgage loans held for sale (greater than 90 days outstanding)		9,732,156		8,567,957
Fair value adjustment		91,849,428		22,986,520
Fair value adjustment (greater than 90 days outstanding)		125,902		77,456
	$	2,042,137,307	$	736,753,952

C.    DERIVATIVE INSTRUMENTS

The Company enters into IRLCs to originate residential mortgage loans held for sale, at specified interest rates and within a specified period of time (generally between 30 and 90 days), with borrowers who have applied for a loan and have met certain credit and underwriting criteria. In valuing the IRLCs, the Company uses the estimated revenue on each underlying loan, inclusive of any estimated investor pay‐ups and paydowns, less any broker commissions to be paid on wholesale loans and any other estimated remaining costs to originate the loan. The estimated revenue, net of all such expenses is then adjusted for the probability that the mortgage loan will fund within the terms of the IRLC (the pullthrough rate). The pullthrough rate is based on estimated changes in market conditions, loan stage, and actual borrower behavior using a historical analysis.

The key unobservable inputs used in determining the fair value of IRLCs are as follows for the year ended December 31, 2020:

	Amounts
Pullthrough rates	75.96% ‐ 82.00%

	Notional(a)		Remainingcosttooriginate
Consumer direct	$	2,238,547,000	0.83	%
Retail lending		1,310,915,000	2.13	%
Third party originated		949,651,000	0.54	%
	$	4,499,113,000

(a) pullthrough rate adjusted

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

C.   DERIVATIVE INSTRUMENTS (Continued)

The key unobservable inputs used in determining the fair value of IRLCs are as follows for the year ended December 31, 2019:

	Amounts
Pullthrough rates	78.29% ‐ 81.83%

	Notional(a)		Remainingcosttooriginate
Consumer direct	$	365,596,000	0.97	%
Retail lending		333,341,000	2.30	%
Third party originated		124,971,000	1.96	%
	$	823,908,000

(a) pullthrough rate adjusted

The fair value of the TBA, AOT or other forward mandatory delivery commitment being used to hedge the mandatory IRLCs and uncommitted mortgage loans held for sale are based on quoted secondary market prices, such as quoted MBS prices, or investor commitment prices. The notional amounts of mortgage loans held for sale not committed to investors amounted to approximately $996,309,000 and $477,199,000 at December 31, 2020 and 2019, respectively.

The following summarizes derivative instruments:

	December31,2020					December31,2019
	Fair		Notional			Fair		Notional
	Value		Amount			Value		Amount
IRLCs:
Mandatory	$	121,964,115	$	4,331,179,000	(a)	$	19,083,831	$	746,623,000	(a)
Best efforts		1,390,092	$	167,934,000	(a)		1,866,870	$	77,285,000	(a)
TBAs		(35,863,659)	$	5,331,100,000			(1,038,743)	$	1,212,178,000
Total	$	87,490,548				$	19,911,958

(a) pullthrough rate adjusted

The Company has exposure to credit loss in the event of contractual non‐performance by its trading counterparties in derivative instruments that the Company uses in its rate risk management activities. The Company manages this credit risk by selecting only counterparties that the Company believes to be financially strong, spreading the risk among multiple counterparties, by placing contractual limits on the amount of unsecured credit extended to any single counterparty and by entering into netting agreements with counterparties, as appropriate.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

D.    ACCOUNTS RECEIVABLE AND ADVANCES, NET

The following summarizes accounts receivable and advances, net:

	December31,
	2020		2019
Accounts receivable, trade	$	1,331,522	$	1,670,255
Accounts receivable, servicing		4,626,015		225,647
Accounts receivable, MSR sales		356,590		1,328,836
Accounts receivable, first payments		1,081,504		598,694
Accounts receivable, employees (a)		325,586		319,245
Employee loans (b)		638,889		1,000,000
Interest receivable, net		1,271,060		1,695,391
Servicing advances		18,781,330		5,373,780
Margin call receivable		29,623,719		285,451
Pair‐off receivable		—		466,895
MSR flow sale proceeds holdback		247,845		2,232,311
	$	58,284,060	$	15,196,505

(a) The accounts receivable, employees primarily represents employee advances where the Company has a contractual right to recover the advances if the employee were to terminate their employment with the Company. The Company periodically assesses the collectability of this receivable whenever events or circumstances indicate that the carrying amounts may not be recoverable.

(b) The employee loans represent loans made to employees that bear a market rate of interest. The loans are fully callable if the employee’s employment with the Company is terminated for any reason. The Company will forgive the principal and interest on the loans, on amonthly basis, so long as the employees remain employed with the Company. All forgiveness of principal and interest is reported as wage income to the employee and included in salaries, commissions and benefits on the consolidated statements of operations in the period it is forgiven.

Cardinal had related party receivables at December 31, 2020 and 2019 of $1,077,754 and $1,416,735, respectively, which included $113,279 and $97,490, respectively, due from Lifestyle. The Companyʹs total related party receivables at December 31, 2020 and 2019 of $964,475 and $1,319,425, respectively, as noted in (a) and (b) excluded the Lifestyle receivables, which were eliminated in consolidation.

The Company periodically evaluates the carrying value of accounts receivable and advance balances with delinquent balances written‐off based on specific credit evaluations and circumstances of the debtor. The interest receivable balance of $1,695,391 was net of an allowance for doubtful accounts of $300,000 at December 31, 2019.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

E.    MORTGAGE SERVICING RIGHTS

The Company’s MSR portfolio is summarized as follows (based on the unpaid principal balance (UPB) of the underlying mortgage loans):

	December 31, 2020				December 31, 2019
			MSR balance as a				MSR balance as a
			percentage of				percentage of
	UPB Amounts		UPB		UPB Amounts		UPB
GNMA	$	6,923,370,347	0.75	%	$	3,639,287,866	1.30	%
FNMA		10,373,020,131	0.72	%		1,744,077,082	1.00	%
FHLMC		7,320,493,339	0.76	%		1,314,479,752	1.12	%
	$	24,616,883,817			$	6,697,844,700

	December31,2020		December31,2019
Loans 30 ‐ 89 days delinquent	$	338,080,679	$	214,737,820
Loans 90 or more days delinquent or in foreclosure	$	816,423,057	$	77,106,664
MSR balance	$	182,819,769	$	76,991,698

The following summarizes the activity of MSRs:

	December31,
	2020		2019
Balance, beginning of year	$	76,991,698	$	44,088,459
Additions due to loans sold servicing retained		165,757,593		73,374,377
Deletions due to sale of MSRs		—		(15,559,583)
Amortization expense		(32,351,267)		(12,423,508)
Impairment		(27,578,255)		(12,412,988)
Other		—		(75,059)
Balance, end of year	$	182,819,769	$	76,991,698

At December 31, 2020 and 2019, the UPB of mortgage loans serviced approximated $24,616,884,000 and

$6,697,845,000, respectively. Conforming conventional loans serviced by the Company are sold to FNMA and FHLMC on a non‐recourse basis, whereby foreclosure losses are generally the responsibility of FNMA and FHLMC, and not the Company. The government loans serviced by the Company are secured through GNMA, whereby the Company is insured against loss by the Federal Housing Administration or partially guaranteed against loss by the Veterans Administration.

The fair value of capitalized MSRs at December 31, 2020 and 2019 was $200,236,000 and $79,684,000, respectively. The Company did not record any permanent impairment losses for the years ended December 31, 2020 and 2019.

The key unobservable inputs used in determining the fair value of the Company’s MSRs are as follows:

	December 31,
	2020		2019
Discount rates		9.50% ‐ 12.50%		10.78% ‐ 13.25%
Annual prepayment speeds		14.87% ‐ 31.94%		10.38% ‐ 15.66%
Cost of servicing		$65 ‐ $90		$94 ‐ $100

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

E.    MORTGAGE SERVICING RIGHTS (Continued)

The hypothetical effect of an adverse change in these key assumptions would result in a decrease in fair value as follows:

	December31,
	2020		2019
Discount rate:
Effect on value ‐ 1% adverse change	$	(5,894,970)	$	(2,345,495)
Effect on value ‐ 2% adverse change	$	(11,446,570)	$	(4,532,933)
Prepayment speeds:
Effect on value ‐ 5% adverse change	$	(6,733,600)	$	(1,215,301)
Effect on value ‐ 10% adverse change	$	(13,118,850)	$	(1,285,647)
Cost of servicing:
Effect on value ‐ 5% adverse change	$	(1,052,350)	$	(501,489)
Effect on value ‐ 10% adverse change	$	(2,104,700)	$	(1,002,979)

These sensitivities are hypothetical and should be used with caution. As the table demonstrates, the Company’s methodology for estimating the fair value of MSRs is highly sensitive to changes in key unobservable inputs. For example, actual prepayment experience may differ and any such difference may have a material effect on MSR fair value. Changes in fair value resulting from changes in inputs generally cannot be extrapolated because the relationship of the change in input to the change in fair value may not be linear. Also, in this table, the effect of a variation in a particular input on the fair value of the MSRs is calculated without changing any other input; in reality, changes in one factor may be associated with changes in another (for example, decreases in market interest rates may indicate higher prepayments; however, this may be partially offset by lower prepayments due to other factors such as a borrower’s diminished opportunity to refinance), which may magnify or counteract the sensitivities. Thus, any measurement of MSR fair value is limited by the conditions existing and inputs made as of a particular point in time. Those inputs may not be appropriate if they are applied to a different point in time.

The following table summarizes the Company’s estimated future MSR amortization expense. These estimates are based on existing asset balances, the current interest rate environment, and prepayment speeds as of December 31, 2020. The actual amortization expense the Company recognizes in any given period may be significantly different depending upon acquisition or sale activities, changes in interest rates, prepayment speeds, market conditions, or circumstances that indicate the carrying amount of an asset may not be recoverable.

Year Ending December 31,	Amounts
2021	$	46,813,490
2022		36,137,843
2023		27,487,588
2024		21,500,567
2025		17,103,165
Thereafter		33,777,116
	$	182,819,769

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

E.    MORTGAGE SERVICING RIGHTS (Continued)

Sale of Mortgage Servicing Rights

During 2019 and 2018, the Company sold MSR portfolios with a UPB of approximately $1.5 billion and $9.4 billion, respectively, for sales prices of $18,317,882 and $109,349,039, respectively, net of expenses for early pay‐off and transfer costs, and recognized gains on sale of $1,695,526 and $14,090,287, respectively, which is recorded on the consolidated statements of operations. In addition, at December 31, 2019, the Company had a receivable totaling $1,062,773 related to the sale which is due upon or before final settlement per the agreements. MSR holdbacks included in accounts receivable and advance, net at December 31, 2019 totaled $1,328,836, of which $266,063 related to 2018 MSR sales and $1,062,773 related to 2019 MSR sales.

F.    WAREHOUSE LINES OF CREDIT AND MASTER REPURCHASE AGREEMENTS

At December 31, 2020, the Company had twelve warehouse and master repurchase line of credit agreements, including sublines of credit, with various financial institutions with a total written capacity of $2,735,000,000 and outstanding credit balances of $1,914,928,678. The warehouse and master repurchase line of credit agreements have maximum line capacities ranging from $10,000,000 to $500,000,000 expiring in April 2021 through December 2021. Interest is at variable rates, based on the underlying collateral, ranging from 1 month LIBOR plus 1.45% to 1 month LIBOR plus 2.125% with certain lines subject to minimum interest rate floors ranging from 1.80% to 3.00% as defined in the agreements. Under these agreements, the financial institutions will advance amounts ranging from 98% to 100% of the committed price of the mortgage loan. To the extent the advance amount on the committed price of the mortgage loan exceeds the UPB of the loan, certain of the agreements cap the advance rate at 100% of the UPB of the loan. Certain of these agreements require the Company to hold restricted and pledged cash, which totaled $6,325,000 at December 31, 2020.

At December 31, 2019, the Company had ten warehouse and master repurchase line of credit agreements, including sublines of credit, with various financial institutions with a total written capacity of $1,335,000,000 and outstanding credit balances of $704,214,721. The warehouse and master repurchase line of credit agreements have maximum line capacities ranging from $5,000,000 to $300,000,000 expiring in March 2020 through December 2020. Interest is at variable rates, based on the underlying collateral, ranging from 1 month LIBOR plus 1.25% to 1 month LIBOR plus 1.75% with certain lines subject to minimum interest rate floors ranging from 2.75% to 3.50% as defined in the agreements. In January 2020, the 3.50% floor rate was reduced through an amendment to the respective agreement. Under these agreements, the financial institutions will advance amounts ranging from 97% to 100% of the committed price of the mortgage loan. To the extent the advance amount on the committed price of the mortgage loan exceeds the UPB of the loan, certain of the agreements cap the advance rate at 100% of the UPB of the loan. Certain of these agreements require the Company to hold restricted and pledged cash, which totaled $4,200,000 at December 31, 2019.

The Company has mortgage loans held for sale pledged as collateral under the above warehouse and master repurchase lines of credit agreements. The above agreements also contain covenants which include certain financial requirements, including maintenance of minimum tangible net worth, minimum liquid assets, maximum debt to net worth ratio, servicing delinquency rate, and positive net income, as defined in the agreements. The Company was in compliance with all covenants at December 31, 2020. The Company intends to renew the warehouse lines of credit and master repurchase agreements when they mature.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

G.   MORTGAGE SERVICING RIGHTS LINES OF CREDIT

Line of Credit

The Company has a $50,000,000 line of credit agreement expiring in October 2021, which provides financing for the Company’s FNMA and FHLMC MSRs and associated servicing advances. Interest under the agreement is 1 month LIBOR plus 2.5% (with a floor of 3.5%) with the outstanding balance being collateralized by the Company’s FNMA and FHLMC MSR portfolio. The agreement had an outstanding balance of $0 and $10,202,778 at December 31, 2020 and 2019, respectively.

The agreement also contains covenants which include certain financial requirements, including maintenance of minimum tangible net worth, maximum debt to net worth ratio, minimum current ratio, minimum liquid assets, a minimum servicing portfolio delinquency rate and positive net income, as defined in the agreement. The Company was in compliance with all debt covenants at December 31, 2020.

Line of Credit – Related Party

The Company has a $75,000,000 line of credit agreement with a related party, expiring in June 2021, which provides financing for the Company’s GNMA MSRs. $50,000,000 of the total line is available for financing GNMA MSR originated by the Company (OMSR sublimit) and $25,000,000 of the total line is available for financing GNMA MSR purchased from third parties (PMSR sublimit). Interest under the agreement is 10% per annum for MSR originated by the Company and 12% for MSR purchased from third parties, with the outstanding balance being collateralized by the Company’s total GNMA MSR portfolio. There was no outstanding balance on the OMSR or PMSR sublimit at December 31, 2020 and $15,591,051 outstanding on the OMSR sublimit with no outstanding balance on the PMSR sublimit at December 31, 2019, which was eliminated in consolidation.

The related party agreement also contains covenants which include certain financial requirements, including maintenance of minimum tangible net worth, minimum liquid assets, maximum debt to net worth ratio, minimum UPB of mortgage loans, a minimum servicing portfolio delinquency rate and positive net income, as defined in the agreement. The Company was in compliance with all debt covenants at December 31, 2020.

H.   OPERATING LINES OF CREDIT AGREEMENT Lines of Credit

The Company has an $8,000,000 unsecured line of credit agreement with a financial institution, expiring in August

2021, which provides financing for the Companyʹs operations. Interest under the agreement is at 8% per annum. There was no outstanding balance on the line of credit at December 31, 2020 and 2019.

The Company had a $10,000,000 line of credit with a related party that had an interest rate of 10% per annum and expired in May 2020. There was no outstanding balance under this line at December 31, 2019.

I.     EMPLOYEE BENEFIT PLAN

The Company has a 401(k) profit sharing plan covering substantially all employees. Employees may contribute amounts subject to certain Internal Revenue Service and plan limitations. The Company may make discretionary matching and non‐elective contributions. The Company made $5,236,525; $2,664,490 and $1,246,537 in contributions to the plan for the years ended December 31, 2020, 2019 and 2018, respectively.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

J.    COMMITMENTS AND CONTINGENCIES

Commitments to Extend Credit

The Company enters into IRLCs with borrowers who have applied for residential mortgage loans and enters into commitments to purchase loans with third party originators who have met certain credit and underwriting criteria. These commitments expose the Company to market risk if interest rates change and the underlying loan is not economically hedged or committed to an investor. The Company is also exposed to credit loss if the loan is originated and not sold to an investor and the mortgagor does not perform. The collateral upon extension of credit typically consists of a first deed of trust in the mortgagor’s residential property. Commitments to originate loans do not necessarily reflect future cash requirements as some commitments are expected to expire without being drawn upon. Total commitments to originate loans approximated $5,906,652,000 at December 31, 2020.

Regulatory Contingencies

The Company is subject to periodic audits and examinations, both formal and informal in nature, from various federal and state agencies, including those made as part of regulatory oversight of mortgage origination, servicing and financing activities. Such audits and examinations could result in additional actions, penalties or fines by state or federal governmental bodies, regulators or the courts.

Legal

The Company operates in a highly regulated industry and may be involved in various legal and regulatory proceedings, lawsuits and other claims arising in the ordinary course of its business. The amount, if any, of ultimate liability with respect to such matters cannot be determined, but despite the inherent uncertainties of litigation, management currently believes that the ultimate disposition of any such proceedings and exposure will not have, individually or taken together, a material adverse effect on the financial condition, results of operations, or cash flows of the Company. However, actual outcomes may differ from those expected and could have a material effect on the Company’s financial position, results of its operations or cash flows in a future period. The Company accrues for losses when they are probable to occur, and such losses are reasonably estimable. Legal costs are expensed as incurred and are included in general and administrative on the consolidated statements of operations. The Company is currently neither subject to any material litigation nor, to the best of its knowledge, threatened by any material litigation.

Regulatory Net Worth Requirements

In accordance with the regulatory capital requirements administered by HUD, which governs non‐supervised, direct endorsement mortgagees, and FNMA, FHLMC and GNMA, which governs seller servicers of FNMA, FHLMC and GNMA, the Company is required to maintain a minimum net worth (as defined by the government agencies mentioned above).

The Company met all minimum net worth requirements to which it was subject as of December 31, 2020. The Company’s required and actual net worth amounts, as calculated in compliance with the respective agencies’ requirements, are presented in the following table.

	NetWorth		NetWorthRequired
HUD	$	454,634,358	$	2,500,000
GNMA	$	454,634,358	$	31,403,137
FNMA	$	454,634,358	$	28,432,550
FHLMC	$	454,634,358	$	20,801,233

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

K.   SELF INSURANCE PLAN

The Company has engaged an insurance company to provide administrative services for the Company’s self‐ funded insurance plan. The Company pays the qualifying medical claims expense for all participating individuals up to a stop loss amount of $175,000 per individual. The Company paid claims amounting to $18,036,092 and $12,963,804 for the years ended December 31, 2020 and 2019, respectively. The Company has $2,542,263 and $1,062,101 recorded on the consolidated balance sheets in accounts payable and accrued expenses at December 31, 2020 and 2019, respectively, to cover any claims incurred but not paid.

L.   LEASES

Upon adoption of ASU 2016‐02, the Company recognized approximately $27,565,548 of lease liabilities and approximately $26,506,189 of right‐of‐use assets based on the present value of the remaining lease payments at December 31, 2020. The Company does not expect the adoption of ASU 2016‐02 to have a significant effect on the amount or timing of its lease expenses. The effect of ASU 2016‐2 is non‐cash in nature, and, as such, it will not affect the Company’s cash flows.

The following is a summary of the Company’s operating cash flows and non‐cash information from obtaining right‐of‐use assets and associated increase in the Company’s lease liability:

	2020
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$	8,292,413
Right of use assets obtained in exchange for new operating lease liabilities	$	15,508,817

The weighted average remaining lease terms and discount rates are as follows for the year ended December 31, 2020:

Weighted‐average remaining lease term ‐ operating leases	5 years
Weighted‐average discount rate ‐ operating leases	1.17%

The Company’s lease costs, attributable to entering into short term operating lease arrangements, were $8,887,277 for the year ended December 31, 2020. The future minimum lease payments required under the Company’s leases as of December 31, 2020 are as follows:

Year Ending December 31,	Amounts
2021	$	8,589,590
2022		6,013,063
2023		4,215,027
2024		3,107,279
2025		2,327,407
Thereafter		4,098,342
Total lease payments	$	28,350,708
Less: interest		(785,160)
	$	27,565,548

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

M.  RELATED PARTY TRANSACTIONS

During 2020, 2019 and 2018, the Company paid $192,100; $171,620 and $48,494, respectively, in rent and $109,500;

$51,000 and 6,000, respectively, in equipment rental charges to related parties. Such amounts are included in occupancy, equipment and communication expense on the consolidated statements of operations.

The Company provided an MSR line of credit to a related party with an outstanding balance of $0 and $15,591,051 at December 31, 2020 and 2019, respectively (Note G). The Company received $1,119,029; $1,276,813 and $1,323,477 on interest expense under the MSR line of credit from the related party during 2020, 2019 and 2018, respectively.

All amounts related to this MSR line of credit have been eliminated in consolidation.

In 2020, in connection with a settlement agreement, a subsidiary of the Company indemnified one of its members in the amount of $26,667,354, which was recorded in general and administrative expenses on the consolidated statements of operations. The member used the funds to repay the Company in full for an outstanding note receivable and net accrued interest of $26,667,354.

During 2020, one of our subsidiaries purchased a proprietary software from a related party, which was included in other assets on the consolidated balance sheet.

Under the Company’s agreements with certain of the Company’s branch managers, the Company is required to distribute the earnings of the branch, less a fixed spread, fee and/or revenue share earned by the Company, to the branch manager. The Company had $10,989,622 and $2,897,711 due to branches included on the consolidated balance sheets at December 31, 2020 and 2019, respectively, related to such agreements. If there is a loss in the branch, the Company is required to cover the amount of the earnings shortfall, subject to recapture only through the offset of future earnings payments to the applicable branch manager.

The Company does not recognize a related receivable for such branch earnings shortfalls as there is no contractual obligation to collect the shortfall if the branch manager were to terminate their employment or the branch operations were to be discontinued. When new branches are added they typically generate initial losses related to recognition of all start‐up expenses without the benefit of any revenues until the mortgage loan pipeline builds.

Any such losses are recognized on the consolidated statements of operations in the period they were incurred.

N.   FAIR VALUE MEASUREMENTS

FASB ASC 820, Fair Value Measurements and Disclosures, (ASC 820) defines fair value as the price that would be received upon sale of an asset or paid upon transfer of a liability in an orderly transaction between market participants at the measurement date and in the principal or most advantageous market for that asset or liability. The fair value should be calculated based on assumptions that market participants would use in pricing the asset or liability, not assumptions specific to the entity.

ASC 820 specifies a hierarchy of valuation techniques based upon whether the inputs to those valuation techniques reflect assumptions other market participants would use based upon the market data obtained from independent sources (observable inputs). The following summarizes the fair value hierarchy under ASC 820:

Level 1 Inputs – Unadjusted quoted market prices for identical assets and liabilities in an active market that the Company has the ability to access.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

N.   FAIR VALUE MEASUREMENTS (Continued)

Level 2 Inputs – Inputs other than the quoted market prices in active markets that are observable either directly or indirectly.

Level 3 Inputs – Inputs based on prices or valuation techniques that are both unobservable and significant to the overall fair value measurements.

ASC 820 requires the use of observable market data, when available, in making fair value measurements. When inputs used to measure fair value fall within different levels of the hierarchy, the level within which the fair value measurement is categorized is based on the lowest level input that is significant to the fair value measurements. Valuation techniques used need to maximize the use of observable inputs and minimize the use of unobservable inputs.

While the Company believes its valuation methods are appropriate and consistent with those used by other market participants, the use of different methods or assumptions to estimate the fair value of certain financial statement items could result in a different estimate of fair value at the reporting date. The significant unobservable inputs used in the fair value measurement may result in significantly different fair value measurements if any of those inputs were to change in isolation. Generally, a change in the assumptions used in the fair value measurement would be accompanied by a directionally opposite change in other assumptions. Those estimated values may differ significantly from the values that would have been used had a readily available market for such items existed, or had such items been liquidated, and those differences could be material to the consolidated financial statements.

The following is a description of the valuation methodologies used for assets and liabilities measured at fair value. There have been no changes in the methodologies used at December 31, 2020.

Mortgage loans held for sale (MLHFS) – The fair value of MLHFS based on Level 2 inputs is determined, when possible, using either quoted secondary‐market prices or investor commitments. If no such quoted price exists, the fair value of a loan is determined using quoted prices for a similar asset or assets, adjusted for the specific attributes of that loan, which would be used by other market participants. Mortgage loans held for sale based on Level 3 inputs is determined by market bid pricing (e.g. for scratch and dent loans) or based on the value of the underlying collateral, as adjusted by a valuation allowance.

Derivative instruments – The fair value of IRLCs is based on valuation models incorporating the best available market pricing for instruments with similar characteristics, commonly referred to as best execution pricing, or investor commitment prices for best effort IRLCs. The valuation models used to value the IRLCs have unobservable inputs, such as an estimate of the fair value of the servicing rights expected to be recorded upon sale of the loans, estimated remaining costs to originate the loans, and the expected pullthrough rate, and are therefore classified as Level 3 within the fair value hierarchy.

The fair value of forward sale commitments is based on observable market pricing for similar instruments and are therefore classified as Level 2 within the fair value hierarchy.

Mortgage servicing rights – The fair value of MSRs is difficult to determine because MSRs are not actively traded in observable stand‐alone markets. The Company uses a discounted cash flow approach to estimate the fair value of MSRs. This approach consists of projecting net servicing cash flows discounted at a rate that management believes market participants would use in their determinations of fair value. The key unobservable inputs used in the estimation of the fair value of MSRs include prepayment speeds, discount rates, default rates, cost to service, contractual servicing fees, escrow earnings and ancillary income.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

N.   FAIR VALUE MEASUREMENTS (Continued)

Assets and Liabilities Measured at Fair Value

The following are the major categories of assets and liabilities measured at fair value on a recurring basis:

	December  31, 2020
Description	Level 1		Level 2		Level 3		Totals
MLHFS	$	—	$	2,032,279,249	$	9,858,058	$	2,042,137,307
IRLCs		—		—		123,354,207		123,354,207
TBAs		—		(35,863,659)		—		(35,863,659)
Total	$	—	$	1,996,415,590	$	133,212,265	$	2,129,627,855

	December  31, 2019
Description	Level 1		Level 2		Level 3		Total
MLHFS	$	—	$	728,185,995	$	8,567,957	$	736,753,952
IRLCs		—		—		20,950,701		20,950,701
TBAs		—		(1,038,743)		—		(1,038,743)
Total	$	—	$	727,147,252	$	29,518,658	$	756,665,910

The following are the changes in fair value of assets and liabilities measured at fair value on a recurring basis:

	Year Ended December 31,
Description	2020		2019		2018
MLHFS	$	68,862,908	$	5,730,790	$	9,632,599
Derivative liabilities		(34,824,916)		2,370,029		—
IRLCs		—		—		2,513,750
TBAs		—		—		(3,012,187)
Total	$	34,037,992	$	8,100,819	$	9,134,162

The Company’s MSRs are measured at fair value on a periodic basis. During 2020 and 2019, the residential mortgage market experienced periods of decreasing interest rates, resulting in an increase in borrower refinancing activity. The Company’s MSR portfolio was impaired during 2020 and 2019 as a result of faster prepayment speeds of the loans underlying the MSRs. The change in prepayment rates resulted in impairment losses of $27,578,255 and $12,412,988 during 2020 and 2019, respectively, which is recorded in impairment of mortgage servicing rights on the consolidated statements of operations. During 2018, the Company recognized recoveries of previous MSR temporary impairments totaling $110,417.

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WAKEFIELD INVESTMENT HOLDINGS LLC

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

N.   FAIR VALUE MEASUREMENTS (Continued)

Level 3 Purchases, Issuances and Transfers

The following is a summary of the Company’s purchases, issuances, and transfers of assets which are measured at fair value on a recurring and non‐recurring basis using Level 3 inputs:

	YearEndedDecember31,
	2020				2019				2018
	LHFS		IRLCs		LHFS		IRLCs		LHFS		IRLCs
Purchases	$	—	$	—	$	—	$	—	$	—	$	—
Issuances (a)	$	—	$	879,539,365	$	—	$	213,494,246	$	—	$	148,335,612
Transfers into Level 3 (b)	$	11,150,726	$	—	$	50,953,392	$	—	$	9,304,807	$	—
Transfers out of Level 3 (c)	$	7,731,110	$	1,101,455,999	$	46,379,847	$	358,045,771	$	2,709,815	$	129,289,798

(a) Issuances of Level 3 IRLCs represent the lock‐date market value of IRLCs issued to borrowers during theyear, net of estimated pullthrough and costs to originate.

(b) LHFS transferred into Level 3 represent mortgage loans held for sale not calculated using observable market information, such as third party broker quotations, underlying collateral adjusted for a valuation allowance, or market bid pricing.

(c) LHFS transferred out of Level 3 represent mortgage loans held for sale not calculated using observable market information, that were either sold, repaid or foreclosed upon and loans that have been cured. IRLCs transferred out of Level 3 represent IRLCs that were funded and moved to mortgage loans held for sale, at fair value.

Fair Value of Other Financial Instruments

Due to their short‐term nature, the carrying value of cash and cash equivalents, restricted cash, short‐term receivables and payables, and warehouse, operating, and MSR lines of credit approximate their fair value.

O.   SUBSEQUENT EVENTS

Management has evaluated subsequent events through February 17, 2021, the date on which the consolidated financial statements were available to be issue.

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XML

Document and Entity Information - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2020	Feb. 12, 2021	Jun. 30, 2020
Document Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2020
Document Transition Report	false
Entity File Number	001-32136
Entity Registrant Name	Arbor Realty Trust, Inc.
Entity Incorporation, State or Country Code	MD
Entity Tax Identification Number	20-0057959
Entity Address, Address Line One	333 Earle Ovington Boulevard
Entity Address, Address Line Two	Suite 900
Entity Address, City or Town	Uniondale
Entity Address, State or Province	NY
Entity Address, Postal Zip Code	11553
City Area Code	516
Local Phone Number	506-4200
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
ICFR Auditor Attestation Flag	true
Entity Common Stock, Shares Outstanding		123,921,573
Entity Central Index Key	0001253986
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	FY
Amendment Flag	false
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Public Float			$ 970.4
Common Stock
Document Information [Line Items]
Title of 12(b) Security	Common Stock, par value $0.01 per share
Trading Symbol	ABR
Security Exchange Name	NYSE
Series A Preferred Stock
Document Information [Line Items]
Title of 12(b) Security	Preferred Stock, 8.25% Series A Cumulative Redeemable, par value $0.01 per share
Trading Symbol	ABR-PA
Security Exchange Name	NYSE
Series B Preferred Stock
Document Information [Line Items]
Title of 12(b) Security	Preferred Stock, 7.75% Series B Cumulative Redeemable, par value $0.01 per share
Trading Symbol	ABR-PB
Security Exchange Name	NYSE
Series C Preferred Stock
Document Information [Line Items]
Title of 12(b) Security	Preferred Stock, 8.50% Series C Cumulative Redeemable, par value $0.01 per share
Trading Symbol	ABR-PC
Security Exchange Name	NYSE

XML

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Assets:
Cash and cash equivalents	$ 339,528	$ 299,687
Restricted cash	197,470	210,875
Loans and investments, net (allowance for credit losses: $148,329 and $71,069, respectively)	5,285,868	4,189,960
Loans held-for-sale, net	986,919	861,360
Capitalized mortgage servicing rights, net	379,974	286,420
Securities held-to-maturity, net (allowance for credit losses: $1,644 and $0, respectively)	95,524	88,699
Investments in equity affiliates	74,274	41,800
Real estate owned, net	1,485	13,220
Due from related party	12,449	10,651
Goodwill and other intangible assets	105,451	110,700
Other assets	182,044	125,788
Total assets	7,660,986	6,239,160
Liabilities and Equity:
Credit facilities and repurchase agreements	2,234,883	1,678,288
Collateralized loan obligations	2,517,309	2,130,121
Debt fund		68,629
Senior unsecured notes	662,843	319,799
Convertible senior unsecured notes, net	267,973	284,152
Junior subordinated notes to subsidiary trust issuing preferred securities	141,656	140,949
Due to related party	2,365	13,100
Due to borrowers	89,325	79,148
Allowance for loss-sharing obligations	64,303	34,648
Other liabilities	197,644	134,299
Total liabilities	6,178,301	4,883,133
Commitments and contingencies (Note 15)
Arbor Realty Trust, Inc. stockholders' equity:
Preferred stock, cumulative, redeemable, $0.01 par value: 100,000,000 shares authorized; special voting preferred shares; 17,560,633 and 20,369,265 shares issued and outstanding, respectively; 8.25% Series A, $38,788 aggregate liquidation preference; 1,551,500 shares issued and outstanding; 7.75% Series B, $31,500 aggregate liquidation preference; 1,260,000 shares issued and outstanding; 8.50% Series C, $22,500 aggregate liquidation preference; 900,000 shares issued and outstanding	89,472	89,501
Common stock, $0.01 par value: 500,000,000 shares authorized; 123,181,173 and 109,706,214 shares issued and outstanding, respectively	1,232	1,097
Additional paid-in capital	1,317,109	1,154,932
Accumulated deficit	(63,442)	(60,920)
Total Arbor Realty Trust, Inc. stockholders' equity	1,344,371	1,184,610
Noncontrolling interest	138,314	171,417
Total equity	1,482,685	1,356,027
Total liabilities and equity	$ 7,660,986	$ 6,239,160

XML

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Loans and investments, net allowance for credit losses	$ 148,329	$ 71,069
Securities held-to-maturity, net allowance for credit losses	$ 1,644	$ 0
Preferred stock, par value (in dollars per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	500,000,000	500,000,000
Common stock, shares issued (in shares)	123,181,173	109,706,214
Common stock, shares outstanding (in shares)	123,181,173	109,706,214
Assets	$ 7,660,986	$ 6,239,160
Liabilities	6,178,301	4,883,133
Consolidated variable interest entities
Assets	3,134,447	2,784,756
Liabilities	$ 2,520,064	$ 2,209,599
Special voting preferred shares
Preferred stock, shares issued (in shares)	17,560,633	20,484,094
Preferred stock, shares outstanding (in shares)	17,560,633	20,369,265
8.25% Series A preferred stock
Preferred stock, dividend rate (as a percent)	8.25%	8.25%
Preferred stock, aggregate liquidation preference	$ 38,788	$ 38,788
Preferred stock, shares issued (in shares)	1,551,500	1,551,500
Preferred stock, shares outstanding (in shares)	1,551,500	1,551,500
7.75% Series B preferred stock
Preferred stock, dividend rate (as a percent)	7.75%	7.75%
Preferred stock, aggregate liquidation preference	$ 31,500	$ 31,500
Preferred stock, shares issued (in shares)	1,260,000	1,260,000
Preferred stock, shares outstanding (in shares)	1,260,000	1,260,000
8.50% Series C preferred stock
Preferred stock, dividend rate (as a percent)	8.50%	8.50%
Preferred stock, aggregate liquidation preference	$ 22,500	$ 22,500
Preferred stock, shares issued (in shares)	900,000	900,000
Preferred stock, shares outstanding (in shares)	900,000	900,000

XML

CONSOLIDATED STATEMENTS OF INCOME - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
CONSOLIDATED STATEMENTS OF INCOME
Interest income	$ 339,465	$ 315,940	$ 251,768
Interest expense	169,216	186,399	153,818
Net interest income	170,249	129,541	97,950
Other revenue:
Gain on sales, including fee-based services, net	94,607	65,652	70,002
Mortgage servicing rights	165,517	90,761	98,839
Servicing revenue, net	54,385	54,542	46,034
Property operating income	3,976	9,674	10,095
(Loss) gain on derivative instruments, net	(58,335)	(1,962)	5,955
Other income, net	4,109	1,178	2,206
Total other revenue	264,259	219,845	233,131
Other expenses:
Employee compensation and benefits	144,380	122,102	110,470
Selling and administrative	37,348	40,329	37,074
Property operating expenses	4,898	10,220	10,431
Depreciation and amortization	7,640	7,510	7,453
Impairment loss on real estate owned		1,000	2,000
Provision for loss sharing (net of recoveries)	14,822	1,147	3,843
Provision for credit losses (net of recoveries)	61,110		8,353
Litigation settlement gain			(10,170)
Total other expenses	270,198	182,308	169,454
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes	164,310	167,078	161,627
Loss on extinguishment of debt	(3,546)	(7,439)	(5,041)
Loss on sale of real estate	(375)
Income from equity affiliates	76,161	10,635	1,196
Provision for income taxes	(40,393)	(15,036)	(9,731)
Net income	196,157	155,238	148,051
Preferred stock dividends	7,554	7,554	7,554
Net income attributable to noncontrolling interest	25,208	26,610	32,185
Net income attributable to common stockholders	$ 163,395	$ 121,074	$ 108,312
Basic earnings per common share (in dollars per share)	$ 1.44	$ 1.30	$ 1.54
Diluted earnings per common share (in dollars per share)	$ 1.41	$ 1.27	$ 1.50
Weighted average shares outstanding:
Basic (in shares)	113,811,471	92,851,327	70,208,165
Diluted (in shares)	133,969,296	116,192,951	93,642,168

XML

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
Net income	$ 196,157	$ 155,238	$ 148,051
Reclassification of net unrealized gains on available-for-sale securities into accumulated deficit			(176)
Comprehensive income	196,157	155,238	147,875
Less:
Comprehensive income attributable to noncontrolling interest	25,208	26,610	32,142
Preferred stock dividends	7,554	7,554	7,554
Comprehensive income attributable to common stockholders	$ 163,395	$ 121,074	$ 108,179

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CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY - USD ($)	Preferred Stock Balance as adjusted for the adoption of ASU 2016-13	Preferred Stock	Common Stock Balance as adjusted for the adoption of ASU 2016-13	Common Stock	Additional Paid-in Capital Balance as adjusted for the adoption of ASU 2016-13	Additional Paid-in Capital	Accumulated Deficit Cumulative-effect adjustment	Accumulated Deficit Balance as adjusted for the adoption of ASU 2016-13	Accumulated Deficit	Accumulated Other Comprehensive Income Balance as adjusted for the adoption of ASU 2016-13	Accumulated Other Comprehensive Income	Total Arbor Realty Trust, Inc. Stockholders' Equity Cumulative-effect adjustment	Total Arbor Realty Trust, Inc. Stockholders' Equity Balance as adjusted for the adoption of ASU 2016-13	Total Arbor Realty Trust, Inc. Stockholders' Equity	Noncontrolling Interest Cumulative-effect adjustment	Noncontrolling Interest Balance as adjusted for the adoption of ASU 2016-13	Noncontrolling Interest	Cumulative-effect adjustment	Balance as adjusted for the adoption of ASU 2016-13	Total
Balance at Dec. 31, 2017		$ 89,508,000		$ 617,000		$ 707,450,000			$ (101,926,000)		$ 176,000			$ 695,825,000			$ 168,731,000			$ 864,556,000
Balance (in shares) at Dec. 31, 2017		24,942,269		61,723,387
Increase (Decrease) in Stockholders' Equity
Issuance of common stock				$ 152,000		156,265,000								156,417,000						156,417,000
Issuance of common stock (in shares)				15,152,700
Repurchase of common stock				$ (9,000)		(10,057,000)								(10,066,000)						(10,066,000)
Repurchase of common stock (in shares)				(870,000)
Issuance of common stock from convertible debt				$ 73,000		80,118,000								80,191,000						80,191,000
Issuance of common stock from convertible debt (in shares)				7,296,893
Issuance of convertible senior unsecured notes, net		$ 0		$ 0		9,436,000			0		0			9,436,000			0			9,436,000
Extinguishment of convertible senior unsecured notes						(70,271,000)								(70,271,000)						(70,271,000)
Stock-based compensation, net				$ 7,000		6,088,000								6,095,000						6,095,000
Stock-based compensation, net (in shares)				684,727
Distributions - common stock									(80,681,000)					(80,681,000)						(80,681,000)
Distributions - preferred stock									(7,568,000)					(7,568,000)						(7,568,000)
Distributions - noncontrolling interest		0		$ 0		0			0		0			0			(23,749,000)			(23,749,000)
Redemption of OP Units		$ (6,000)												(6,000)			(6,839,000)			(6,845,000)
Redemption of OP Units (in shares)		(577,185)
Reclassification of net unrealized gains on available-for-sale securities into accumulated deficit									(176,000)		176,000
Net income									115,866,000					115,866,000			32,185,000			148,051,000
Balance at Dec. 31, 2018		$ 89,502,000		$ 840,000		879,029,000			(74,133,000)					895,238,000			170,328,000			1,065,566,000
Balance (in shares) at Dec. 31, 2018		24,365,084		83,987,707
Increase (Decrease) in Stockholders' Equity
Issuance of common stock		$ 0		$ 198,000		260,185,000			0		0			260,383,000			0			260,383,000
Issuance of common stock (in shares)		0		19,837,000
Repurchase of common stock				$ (9,000)		(11,565,000)								(11,574,000)						(11,574,000)
Repurchase of common stock (in shares)				(920,000)
Issuance of common stock from convertible debt				$ (47,000)		(69,232,000)								(69,279,000)						(69,279,000)
Issuance of common stock from convertible debt (in shares)				4,695,653
Issuance of convertible senior unsecured notes, net		$ 0		$ 0		8,684,000			0		0			8,684,000			0			8,684,000
Extinguishment of convertible senior unsecured notes						(69,510,000)								(69,510,000)						(69,510,000)
Stock-based compensation, net				$ 9,000		5,871,000								5,880,000						5,880,000
Stock-based compensation, net (in shares)				945,745
Issuance of common stock from special dividend				$ 9,000		10,070,000								10,079,000						10,079,000
Issuance of common stock from special dividend (in shares)				(901,432)
Issuance of operating partnership units and special voting preferred stock from special dividend		$ 2,000		$ 0		0			0		$ 0			2,000			2,476,000			2,478,000
Issuance of operating partnership units and special voting preferred stock from special dividend (in shares)		221,666		0
Distributions - common stock									(107,846,000)					(107,846,000)						(107,846,000)
Distributions - preferred stock									(7,569,000)					(7,569,000)						(7,569,000)
Distributions - noncontrolling interest																	(23,387,000)			(23,387,000)
Redemption of OP Units		$ (3,000)		$ 3,000		2,936,000								2,936,000			(4,610,000)			(1,674,000)
Redemption of OP Units (in shares)		(391,156)		258,677
Net income									128,628,000					128,628,000			26,610,000			155,238,000
Balance at Dec. 31, 2019	$ 89,501,000	$ 89,501,000	$ 1,097,000	$ 1,097,000	$ 1,154,932,000	1,154,932,000	$ (24,106,000)	$ (85,026,000)	(60,920,000)	$ 0		$ (24,106,000)	$ 1,160,504,000	1,184,610,000	$ (4,501,000)	$ 166,916,000	171,417,000	$ (28,607,000)	$ 1,327,420,000	1,356,027,000
Balance (in shares) at Dec. 31, 2019	24,195,594	24,195,594	109,706,214	109,706,214
Increase (Decrease) in Stockholders' Equity
Issuance of common stock				$ 148,000		183,287,000								183,435,000						183,435,000
Issuance of common stock (in shares)				14,790,121
Repurchase of common stock				$ (23,000)		(21,508,000)								(21,531,000)						(21,531,000)
Repurchase of common stock (in shares)				(2,285,178)
Issuance of common stock from convertible debt				$ 4,000		90,000								94,000						94,000
Issuance of common stock from convertible debt (in shares)				368,498
Stock-based compensation, net				$ 6,000		2,446,000								2,452,000						2,452,000
Stock-based compensation, net (in shares)				601,518
Distributions - common stock									(141,801,000)					(141,801,000)						(141,801,000)
Distributions - preferred stock									(7,564,000)					(7,564,000)						(7,564,000)
Distributions - noncontrolling interest																	(23,744,000)			(23,744,000)
Redemption of OP Units		$ (29,000)				(2,138,000)								(2,167,000)			(30,066,000)			(32,233,000)
Redemption of OP Units (in shares)		(2,923,461)
Net income									170,949,000					170,949,000			25,208,000			196,157,000
Balance at Dec. 31, 2020		$ 89,472,000		$ 1,232,000		$ 1,317,109,000			$ (63,442,000)					$ 1,344,371,000			$ 138,314,000	$ (28,607,000)		$ 1,482,685,000
Balance (in shares) at Dec. 31, 2020		21,272,133		123,181,173

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CONSOLIDATED STATEMENTS OF CASH FLOWS $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)
Operating activities:
Net income	$ 196,157	$ 155,238	$ 148,051
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Depreciation and amortization	7,640	7,510	7,453
Stock-based compensation	9,046	9,515	6,095
Amortization and accretion of interest and fees, net	2,964	5,045	9,291
Amortization of capitalized mortgage servicing rights	49,222	48,681	48,124
Impairment loss on real estate owned		1,000	2,000
Originations of loans held-for-sale	(6,709,375)	(4,564,032)	(5,074,662)
Proceeds from sales of loans held-for-sale, net of gain on sale	6,587,728	4,189,787	4,893,886
Mortgage servicing rights	(165,517)	(90,761)	(98,839)
Write-off of capitalized mortgage servicing rights from payoffs	16,757	22,425	25,058
Provision for credit losses (net of recoveries)	61,110		8,353
Provision for loss sharing (net of recoveries)	14,822	1,147	3,843
Net recoveries (charge-offs) for loss sharing obligations	427	(797)	(56)
Deferred tax provision (benefit)	4,726	150	(12,033)
Income from equity affiliates	(76,161)	(10,635)	(1,196)
Distributions from equity affiliates	44,579	3,724	2,640
Loss on extinguishment of debt	3,546	7,439	5,041
Payoffs and paydowns of loans held-for-sale	179	84	61
Loss on sale of real estate	375
Changes in operating assets and liabilities	6,940	(12,057)	(10,845)
Net cash provided by (used in) operating activities	55,165	(226,537)	(37,735)
Investing Activities:
Loans and investments funded, originated and purchased, net	(2,376,233)	(2,712,354)	(1,545,499)
Payoffs and paydowns of loans and investments	1,243,694	1,753,691	960,769
Deferred fees	18,766	22,340	13,114
Investments in real estate, net	(131)	(475)	(367)
Proceeds from sale of real estate, net	8,870
Proceeds from sale of available-for-sale securities	9,995
Contributions to equity affiliates	(892)	(13,522)	(2,493)
Distributions from equity affiliates		213	3,122
Purchase of securities held-to-maturity, net	(37,926)	(20,000)	(47,499)
Payoffs and paydowns of securities held-to-maturity	10,158	12,488	2,269
Due to borrowers and reserves	(32,925)	(37,121)	(65,213)
Distributions of insurance settlements, net			(78)
Net cash used in investing activities	(1,156,624)	(994,740)	(681,875)
Financing activities:
Proceeds from repurchase agreements and credit facilities	12,986,256	8,986,286	9,166,255
Paydowns and payoffs of repurchase agreements and credit facilities	(12,428,681)	(8,443,275)	(8,559,057)
Proceeds from issuance of collateralized loan obligations	668,000	1,067,193	441,000
Payoffs and paydowns of collateralized loan obligations	(283,125)	(529,250)	(267,750)
Payoff of debt fund	(70,000)
Proceeds from issuance of common stock	183,585	260,383	156,417
Proceeds from issuance of convertible senior unsecured notes		264,000	264,500
Extinguishment of convertible senior unsecured notes	(22,336)	(231,940)	(228,287)
Settlements of convertible senior unsecured notes	(22,336)	(231,940)	(228,287)
Proceeds from issuance of senior unsecured notes	345,750	200,000	125,000
Payoffs of senior unsecured notes			(97,860)
Redemption of OP Units	(32,233)	(1,674)	(6,845)
Payments of withholding taxes on net settlement of vested stock	(6,594)	(3,634)
Repurchase of common stock	(21,531)	(11,574)	(10,066)
Distributions paid on common stock	(141,801)	(107,846)	(68,083)
Distributions paid on noncontrolling interest	(23,744)	(23,387)	(20,650)
Distributions paid on preferred stock	(7,564)	(7,569)	(7,568)
Payment of deferred financing costs	(18,087)	(26,543)	(20,499)
Payoff of related party financing			(50,000)
Net cash provided by financing activities	1,127,895	1,391,170	816,507
Net increase in cash, cash equivalents and restricted cash	26,436	169,893	96,897
Cash, cash equivalents and restricted cash at beginning of period	510,562	340,669	243,772
Cash, cash equivalents and restricted cash at end of period	536,998	510,562	340,669
Reconciliation of cash, cash equivalents and restricted cash:
Cash and cash equivalents at beginning of period	299,687	160,063	104,374
Restricted cash at beginning of period	210,875	180,606	139,398
Cash, cash equivalents and restricted cash at beginning of period	510,562	340,669	243,772
Cash and cash equivalents at end of period	339,528	299,687	160,063
Restricted cash at end of period	197,470	210,875	180,606
Cash, cash equivalents and restricted cash at end of period	536,998	510,562	340,669
Supplemental cash flow information:
Cash used to pay interest	144,968	167,581	118,923
Cash used to pay taxes	35,282	19,611	20,026
Supplemental schedule of non-cash investing and financing activities:
Cumulative-effect adjustment (Note 2)	(1,482,685)	(1,356,027)	(1,065,566)
Issuance of common stock from convertible debt	90	69,232	80,118
Extinguishment of convertible senior unsecured notes		(69,510)	(70,271)
Distributions accrued for special dividend declared			15,696
Settlements of convertible senior unsecured notes	4,778
Fair value of conversion feature of convertible senior unsecured notes	94	8,453	9,750
Special dividend - common stock issued		10,079
Redemption of OP Units for common stock		2,939
Special dividend - special voting preferred stock and OP Units issued		2,478
Cumulative-effect adjustment
Supplemental schedule of non-cash investing and financing activities:
Cumulative-effect adjustment (Note 2)	28,607	28,607
8.25% Series A preferred stock
Supplemental schedule of non-cash investing and financing activities:
Distributions accrued on preferred stock	267	267	267
7.75% Series B preferred stock
Supplemental schedule of non-cash investing and financing activities:
Distributions accrued on preferred stock	203	203	203
8.50% Series C preferred stock
Supplemental schedule of non-cash investing and financing activities:
Distributions accrued on preferred stock	$ 159	$ 159	$ 159

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CONSOLIDATED STATEMENTS OF CASH FLOWS (Parenthetical)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
8.25% Series A preferred stock
Preferred stock, dividend rate (as a percent)	8.25%	8.25%	8.25%
7.75% Series B preferred stock
Preferred stock, dividend rate (as a percent)	7.75%	7.75%	7.75%
8.50% Series C preferred stock
Preferred stock, dividend rate (as a percent)	8.50%	8.50%	8.50%

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Description of Business

12 Months Ended

Dec. 31, 2020

Description of Business

Description of Business

Note 1 — Description of Business

Arbor is a Maryland corporation formed in 2003. We are a nationwide REIT and direct lender, providing loan origination and servicing for multifamily, seniors housing, healthcare and other diverse commercial real estate assets. We operate through two business segments: our Structured Business and our Agency Business.

Through our Structured Business, we invest in a diversified portfolio of structured finance assets in the multifamily, single-family rental and commercial real estate markets, primarily consisting of bridge and mezzanine loans, including junior participating interests in first mortgages and preferred and direct equity. We also invest in real estate-related joint ventures and may directly acquire real property and invest in real estate-related notes and certain mortgage-related securities.

Through our Agency Business, we originate, sell and service a range of multifamily finance products through Fannie Mae and Freddie Mac, Ginnie Mae, FHA and HUD. We retain the servicing rights and asset management responsibilities on substantially all loans we originate and sell under the GSE and HUD programs. We are an approved Fannie Mae DUS lender nationally, a Freddie Mac Multifamily Conventional Loan lender, seller/servicer, in New York, New Jersey and Connecticut, a Freddie Mac affordable, manufactured housing, senior housing and SBL lender, seller/servicer, nationally and a HUD MAP and LEAN senior housing/healthcare lender nationally. We also originate and service permanent financing loans underwritten using the guidelines of our existing agency loans sold to the GSEs, which we refer to as "Private Label" loans and originate and sell finance products through CMBS programs. We pool and securitize the Private Label loans and sell certificates in the securitizations to third-party investors, while retaining the servicing rights and the highest risk bottom tranche certificate of the securitization.

Substantially all of our operations are conducted through our operating partnership, ARLP, for which we serve as the general partner, and ARLP’s subsidiaries. We are organized to qualify as a REIT for U.S. federal income tax purposes. Certain of our assets that produce non-qualifying REIT income, primarily within the Agency Business, are operated through TRS entities, which is part of our TRS Consolidated Group and is subject to U.S. federal, state and local income taxes. In general, our TRS entities may hold assets that the REIT cannot hold directly and may engage in real estate or non-real estate-related business.

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Basis of Presentation and Significant Accounting Policies

12 Months Ended

Dec. 31, 2020

Basis of Presentation and Significant Accounting Policies

Basis of Presentation and Significant Accounting Policies

Note 2 — Basis of Presentation and Significant Accounting Policies

Basis of Presentation

The consolidated financial statements and accompanying notes have been prepared in accordance with GAAP. In the opinion of management, all adjustments considered necessary for a fair presentation of our financial position, results of operations and cash flows have been included and are of a normal and recurring nature.

Principles of Consolidation

The consolidated financial statements include our financial statements and the financial statements of our wholly owned subsidiaries, partnerships and other joint ventures in which we own a controlling interest, including variable interest entities (“VIEs”) of which we are the primary beneficiary. Entities in which we have a significant influence are accounted for under the equity method. Our VIEs are described in Note 16. All significant inter-company transactions and balances have been eliminated in consolidation.

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that could materially affect the amounts reported in the consolidated financial statements and accompanying notes. During 2020, there has been a global outbreak of COVID-19, which has forced many countries, including the United States, to declare national emergencies, to institute "stay-at-home" orders, to close financial markets and to restrict operations of non-essential businesses. Such actions are creating significant disruptions in global supply chains, and adversely impacting many industries. COVID-19 has had, and may continue to have, a prolonged adverse impact on economic and market conditions, which could lead to an extended period of global economic slowdown. The impact of COVID-19 on companies is evolving rapidly, and the extent and duration of the economic fallout from this pandemic, both globally and to our business, remain unclear, making any estimate or

assumption as of December 31, 2020 inherently less certain than they would be absent the current and potential impacts of COVID-19. Actual results could differ from those estimates.

Reclassification

Certain amounts in the prior period financial statements have been reclassified to conform to the presentation of the current period financial statements. The net gain/loss from changes in fair value of derivative instruments previously recorded to other income, net is now recorded to (loss) gain on derivative instruments, net. These reclassifications had no effect on the previously reported net income.

Significant Accounting Policies

Cash and Cash Equivalents. All highly liquid investments with original maturities of three months or less are considered to be cash equivalents. We place our cash and cash equivalents in high quality financial institutions. The consolidated account balances at each institution periodically exceed Federal Deposit Insurance Corporation (“FDIC”) insurance coverage limits and we believe that this risk is not significant.

Loans, Investments and Securities. Loans held-for-investment are intended to be held-to-maturity and, accordingly, are carried at cost, net of unamortized loan origination costs and fees, loan purchase discounts, and net of the allowance for credit losses. We invest in preferred equity interests that, in some cases, allow us to participate in a percentage of the underlying property’s cash flows from operations and proceeds from a sale or refinancing. At the inception of each such investment, we determine whether such investment should be accounted for as a loan, equity interest or as real estate. To date, we have determined that all such investments are properly accounted for and reported as loans.

At the time of purchase, we designate a debt security as available-for-sale, held-to-maturity, or trading depending on our ability and intent for the security. Securities available-for-sale, which is included as a component of other assets in the consolidated balance sheets, is reported at fair value with the fluctuations in fair value recognized through earnings. Held-to-maturity securities are carried at cost net of any unamortized premiums or discounts, which are amortized or accreted over the life of the securities. For securities classified as held-to-maturity, an evaluation is performed as to whether a decline in fair value below the amortized cost basis is other-than-temporary.

The determination of other-than-temporary impairment is a subjective process requiring judgments and assumptions and is not necessarily intended to indicate a permanent decline in value. The process includes, but is not limited to, assessment of recent market events and prospects for near-term recovery, assessment of cash flows, internal review of the underlying assets securing the investments, credit of the issuer and the rating of the security, as well as our ability and intent to hold the investment to maturity. We closely monitor market conditions on which we base such decisions.

Allowance for Credit Losses. We estimate allowances for credit losses on our structured loans and investments (including unfunded loan commitments), loss-sharing obligations related to the Fannie Mae DUS program and our held-to-maturity debt securities under CECL. This method is based on expected credit losses for the life of the loan. Our estimation of credit losses utilizes information obtained from internal and external sources relating to past events, current conditions and reasonable and supportable forecasts about the future. We have licensed a third party model to assist with the measurement of expected credit losses, which utilizes incurred losses inherent in the portfolio. The loss factors are determined through the generation of probability of defaults (PD) and loss given defaults (LGD) for similar loans with similar credit. These results require a significant amount of judgment applied in selecting inputs and analyzing the results produced by the models to determine the allowance for credit losses. Changes in such estimates can significantly affect our expected credit losses.

Our method for calculating the estimate of expected credit loss takes into account historical experience and current conditions for similar loans and reasonable and supportable forecasts about the future. The reasonable and supportable forecast period is determined based on our assessment of the most likely scenario of assumptions and plausible outcomes for the US economy, level of historical loss forecast estimates, material changes in growth and credit strategy and other factors that may affect our loss experience. We regularly evaluate the reasonable and supportable forecast period to determine if a change is needed.

Beyond our reasonable and supportable forecast period, we generally revert to historical loss information over the remaining loan/asset period, taken from a period that most accurately reflects the expectation of conditions expected to exist during the period of reversion. We may make adjustments to historical loss information for differences in risk that may not reflect the characteristics of our current portfolio, including but not limited to, loan-to-value and debt service coverage ratios, among other relevant factors. The method of reversion selected represents the best estimate of the collectability of the investments and is reevaluated each reporting period. We generally expect to use an average historical loss for reversion, utilizing an immediate or straight line method for the remaining life of the investments.

We also perform a qualitative assessment beyond model estimates, and apply qualitative adjustments as necessary. Our qualitative analysis includes a review of data that may directly impact our estimates including internal and external information about the loan or property including current market conditions, asset specific conditions, property operations or borrower/sponsor details (i.e. refinance, sale, bankruptcy) which allows us to more accurately and reasonably determine the amount of the expected loss for these investments. We also evaluate the contractual life of our assets to determine if changes are needed for contractual extension options, renewals, modifications and prepayments.

To the extent possible, we estimate our allowance for credit losses using a pooling approach for homogeneous assets with similar risk characteristics with the goal of enhancing the precision of their estimate. If particular assets no longer display risk characteristics that are similar to those of the pool, we may decide to revise our pools or perform an individual assessment of expected credit losses. If it is determined that a foreclosure is probable, or we expect repayment through the operation or sale of the collateral and the borrower is experiencing financial difficulty, we calculate expected credit losses based on the fair value of the collateral as of the reporting date.

During the loan review process, if we determine that it is probable that we will be unable to collect all amounts due for both principal and interest according to the contractual terms of a loan, we consider that loan impaired. We evaluate the capitalization and market discount rates, as well as the borrower's operating income and cash flows, in estimating the value of the underlying collateral when determining if a loan is impaired. We may also obtain a third party appraisal, which may value the collateral through an "as-is" or "stabilized value" methodology. Such appraisals may be used as an additional source of valuation information only and no adjustments are made to appraisals. If upon completion of the valuation, the fair value of the underlying collateral securing the impaired loan is less than the net carrying value of the loan, we record a specific allowance for credit losses with a corresponding charge to the provision for credit losses, and remove the impaired loan from the CECL analysis described above.

If a loan modification constitutes a concession whereas we do not receive ample consideration in return for the modification, and the borrower is experiencing financial difficulties and cannot repay the loan under the current terms, then the modification is considered by us to be a troubled debt restructuring. We record interest on modified loans on an accrual basis to the extent the modified loan is contractually current. The allowance for credit losses on a troubled debt restructuring is measured using the same method as all other loans held for investment.

Charge-offs to the allowance for credit losses occur when losses are confirmed through the receipt of cash or other consideration from the completion of a sale; when a modification or restructuring takes place in which we grant a concession to a borrower or agree to a discount in full or partial satisfaction of the loan; when we take ownership and control of the underlying collateral in full satisfaction of the loan; when loans are reclassified as other investments; or when significant collection efforts have ceased and it is highly likely that a loss has been realized.

Loss on restructured loans is recorded when we have granted a concession to the borrower in the form of principal forgiveness related to the payoff or the substitution or addition of a new debtor for the original borrower or when we incur costs on behalf of the borrower related to the modification, payoff or the substitution or addition of a new debtor for the original borrower. When a loan is restructured, we record our investment at net realizable value, taking into account the cost of all concessions at the date of restructuring. In addition, a gain or loss may be recorded upon the sale of a loan to a third party in the consolidated statements of operations in the period in which the loan was sold.

Loans Held-for-Sale, Net. Loans held-for-sale, net represents our Agency Business commercial real estate loans originated and sold under the GSE and HUD programs, which are generally transferred or sold within 60 days of loan origination, as well as our

Private Label loans, which are generally sold and securitized within 180 days of loan origination. Such loans are reported at the lower of cost or market on an aggregate basis and include the value allocated to the associated future MSRs. During the period prior to its sale, interest income on a loan held-for-sale is calculated in accordance with the terms of the individual loan and the loan origination fees and direct loan origination costs are deferred until the loan is sold. All of our held-for-sale loans are financed with matched borrowings from credit facilities contracted to finance such loans. Interest income and expense are earned or incurred after a loan is closed and before a loan is sold.

Transfers of financial assets are accounted for as sales when control over the assets has been surrendered. Control over transferred assets is deemed to be surrendered when (1) the assets have been isolated, put presumptively beyond the reach of the entity, even in bankruptcy, (2) the transferee (or if the transferee is an entity whose sole purpose is to engage in securitization and the entity is constrained from pledging or exchanging the assets it receives, each third-party holder of its beneficial interests) has the right to pledge or exchange the transferred financial assets, and (3) we or our agents do not maintain effective control over the transferred financial assets or third-party beneficial interest related to those transferred assets through an agreement to repurchase them before their maturity. We have determined that all loans sold have met these specific conditions and account for all transfers of mortgage loans as completed sales.

Allowance for Loss-Sharing Obligations. When a loan is sold under the Fannie Mae DUS program, we undertake an obligation to partially guarantee the performance of the loan. Generally, we are responsible for losses equal to the first 5% of the UPB and a portion of any additional losses to an overall maximum of 20% of the original principal balance. Fannie Mae bears any remaining loss. In addition, under the terms of the master loss-sharing agreement with Fannie Mae, we are responsible for funding 100% of mortgage delinquencies (principal and interest) and servicing advances (taxes, insurance and foreclosure costs) until the amounts advanced exceed 5% of the UPB at the date of default. Thereafter, we may request interim loss-sharing adjustments which allow us to fund 25% of such advances until final settlement.

At inception, a liability for the fair value of the obligation undertaken in issuing the guaranty is recognized. In determining the fair value of the guaranty obligation, we consider the risk profile of the collateral and the historical loss experience in our portfolio. The guaranty obligation is removed only upon either the expiration or settlement of the guaranty.

We evaluate the allowance for loss-sharing obligations by monitoring the performance of each loss-sharing loan for events or conditions that may signal a potential default. Historically, initial loss recognition occurs at or before a loan becomes 60 days delinquent. In instances where payment under the guaranty on a loan is determined to be probable and estimable (as the loan is probable of, or is, in foreclosure), we record a liability for the estimated allowance for loss-sharing (a "specific reserve") by transferring the guarantee obligation recorded on the loan to the specific reserve with any adjustments to this reserve amount recorded in provision for loss sharing in the statements of income. The amount of the allowance considers our assessment of the likelihood of repayment by the borrower or key principal(s), the risk characteristics of the loan, the loan's risk rating, historical loss experience, adverse situations affecting individual loans, the estimated disposition value of the underlying collateral, and the level of risk sharing. We regularly monitor the specific reserves and update loss estimates as current information is received.

Capitalized Mortgage Servicing Rights. We recognize, as separate assets, rights to service mortgage loans for others, including such rights from our origination of mortgage loans sold with the servicing rights retained, as well as rights associated with acquired MSRs. Income from MSRs related to loans we originate are recognized when we record a derivative asset upon the commitment to originate a loan with a borrower and sell the loan to an investor. This commitment asset is recognized at fair value based on the discounted expected net cash flows associated with the servicing of the loan. When a mortgage loan we originate is sold, we retain the right to service the loan and recognize the MSR at the initial capitalized valuation. We amortize our MSRs using the amortization method, which requires the MSRs to be amortized over the period of estimated net servicing income or loss and that the servicing assets or liabilities be assessed for impairment, or increased obligation, based on the fair value at each reporting date. Amortization of MSRs is recorded as a reduction of servicing revenues, net in the consolidated statements of income. The following assumptions were used in calculating the fair value of our MSRs for the periods presented:

Key rates: We used discount rates ranging from 8% to 13%, representing a weighted average discount rate of 12%, based on our best estimate of market discount rates to determine the present value of MSRs. The inflation rate used for adequate compensation was 3%.

Servicing Cost: A market participant's estimated future cost to service the loan for the estimated life of the MSR is subtracted from the estimated future cash flows.

Estimated Life: We estimate the life of our MSRs based upon the stated yield maintenance and/or prepayment protection term of the underlying loan and are reduced using prepayment rates that consider the note rate of the loan and the expiration of various types of prepayment penalty and/or lockout provisions prior to that stated maturity date.

MSRs are initially recorded at fair value and are carried at amortized cost. The fair value of MRSs from loans we originate and sell are estimated considering market prices for similar MSRs, when available, and by estimating the present value of the future net cash flows of the capitalized MSRs, net of adequate compensation for servicing. Adequate compensation is based on the market rate of similar servicing contracts. The fair value of MSRs acquired approximate the purchase price paid.

We evaluate the MSR portfolio for impairment on a quarterly basis based on the difference between the aggregate carrying amount of the MSRs and their aggregate fair value. We engage an independent third-party valuation expert to assist in determining an estimated fair value of our MSR portfolio on a quarterly basis. For purposes of impairment evaluation, the MSRs are stratified based on predominant risk characteristics of the underlying loans, which we have identified as loan type, note rate and yield maintenance provisions. To the extent that the carrying value of the MSRs exceeds fair value, a valuation allowance is established.

We record write-offs of MSRs related to loans that were repaid prior to their expected maturity and loans that have defaulted and determined to be unrecoverable. When this occurs, the write-off is recorded as a direct write-down to the carrying value of MSRs and is included as a component of servicing revenue, net in the consolidated statements of income. This direct write-down permanently reduces the carrying value of the MSRs, precluding recognition of subsequent recoveries. For loans that payoff prior to maturity, we may collect a prepayment fee which is included as a component of servicing revenue, net.

Real Estate Owned and Held-For-Sale. Real estate acquired is recorded at its estimated fair value at acquisition and is shown net of accumulated depreciation and impairment charges. Costs incurred in connection with the acquisition of a property are capitalized.

We allocate the purchase price of our real estate acquisitions to land, building, tenant improvements, origination asset of the in-place leases, intangibles for the value of any above or below market leases at fair value and to any other identified intangible assets or liabilities. We amortize the value allocated to in-place leases over the remaining lease term, which is reported in depreciation and amortization expense on our consolidated statements of income. The value allocated to above or below market leases are amortized over the remaining lease term as an adjustment to rental income.

Real estate assets are depreciated using the straight-line method over their estimated useful lives. Ordinary repairs and maintenance which are not reimbursed by the tenants are expensed as incurred. Major replacements and betterments which improve or extend the life of the asset are capitalized and depreciated over their estimated useful life.

Our properties are reviewed for impairment each quarter, if events or circumstances change indicating that the carrying amount of an asset may not be recoverable. We recognize impairment if the undiscounted estimated cash flows to be generated by an asset is less than the carrying amount of such asset. Measurement of impairment is based on the asset’s estimated fair value. In evaluating for impairment, many factors are considered, including estimated current and expected operating cash flows from the property during the projected holding period, costs necessary to extend the life or improve the asset, expected capitalization rates, projected stabilized net operating income, selling costs, and the ability to hold and dispose of the asset in the ordinary course of business. Impairment charges may be necessary in the event discount rates, capitalization rates, lease-up periods, future economic conditions, and other relevant factors vary significantly from those assumed in valuing the property.

Real estate is classified as held-for-sale when we commit to a plan of sale, the asset is available for immediate sale, there is an active program to locate a buyer, and it is probable the sale will be completed within one year. Real estate assets that are expected to be disposed of are valued at the lower of the asset’s carrying amount or its fair value less costs to sell.

We recognize sales of real estate properties upon closing. Payments received from purchasers prior to closing are recorded as deposits. Gain on real estate sold is recognized when the collectability of the sale price is reasonably assured, we are not obligated to

perform significant activities after the sale and when control of the asset transfers to the buyer. A gain may be deferred in whole or in part until collectability of the sales price is reasonably assured and the earnings process is complete.

Investments in Equity Affiliates. We invest in joint ventures that are formed to invest in real estate related assets or businesses. These joint ventures are not majority owned or controlled by us, or are VIEs for which we are not the primary beneficiary, and are not consolidated in our financial statements. These investments are recorded under either the equity or cost method of accounting as deemed appropriate. We evaluate these investments for impairment whenever events or changes in circumstances indicate that the carrying amounts of such investments may not be recoverable. We recognize an impairment loss if the estimated fair value of the investment is less than its carrying amount and we determine that the impairment is other-than-temporary. We record our share of the net income and losses from the underlying properties of our equity method investments and any other-than-temporary impairment on these investments as income or losses from equity affiliates in the consolidated statements of income.

Goodwill and Other Intangible Assets. Significant judgement is required to estimate the fair value of intangible assets and in assigning their estimated useful lives. Accordingly, we typically seek the assistance of independent third party valuation specialists for significant intangible assets. The fair value estimates are based on available historical information and on future expectations and assumptions we deem reasonable.

We generally use an income based valuation method to estimate the fair value of intangible assets, which discounts expected future cash flows to present value using estimates and assumptions we deem reasonable.

Determining the estimated useful lives of intangible assets also requires judgment. Certain intangible assets, such as GSE licenses, have been deemed to have indefinite lives while other intangible assets, such as broker and borrower relationships and above/below market rent have been deemed to have finite lives. Our assessment as to which intangible assets are deemed to have finite or indefinite lives is based on several factors including economic barriers of entry for the acquired product lines, scarcity of available GSE licenses, retention trends and our operating plans, among other factors.

Goodwill and indefinite-lived intangible assets are not amortized, while finite-lived intangible assets are amortized over their estimated useful lives on a straight-line basis. Indefinite-lived intangible assets, including goodwill, are tested for impairment whenever events or changes in circumstances indicate that the carrying value of such assets may not be recoverable. In addition, with respect to goodwill, an impairment analysis is performed at least annually. We have elected to make the first day of our fiscal fourth quarter the annual impairment assessment date for goodwill. We first assess qualitative factors to determine whether it is more likely than not that the fair value is less than the carrying value. If, based on that assessment, we believe it is more likely than not that the fair value is less than the carrying value, then a two-step goodwill impairment test is performed. Based on the impairment analysis performed as of October 1, 2020, there was no indication that the indefinite-lived intangible assets, including goodwill, were impaired and there were no events or changes in circumstances indicating impairment at December 31, 2020.

Hedging Activities and Derivatives. We measure derivative instruments at fair value and record them as assets or liabilities. Fair value adjustments will affect either accumulated other comprehensive income until the hedged item is recognized in earnings, or net income depending on whether the derivative instrument qualifies as a hedge for accounting purposes and, if so, the nature of the hedging activity. We use derivatives for hedging purposes rather than trading or speculation. Fair values are estimated based on current market data from financial sources that trade such instruments and are based on prevailing market data and derived from third party proprietary models based on well recognized financial principles and reasonable estimates about relevant future market conditions.

The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether we have elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow

hedge. These derivative instruments must be effective in reducing risk exposure in order to qualify for hedge accounting. When the terms of an underlying transaction are modified, or when the underlying hedged item ceases to exist, all changes in the fair value of the instrument are marked-to-market with changes in value included in net income for each period until the derivative instrument matures or is settled. Any derivative instrument used for risk management that does not meet the hedging criteria is marked-to-market with the changes in value included in earnings. In cases where a derivative instrument is terminated early, any gain or loss is generally amortized over the remaining life of the hedged item. We may also enter into derivative contracts that are intended to economically hedge certain risks, even though hedge accounting does not apply or we elect not to apply hedge accounting. The ineffective portion of a derivative’s change in fair value is recognized immediately in earnings.

In connection with our interest rate risk management, we may hedge a portion of our interest rate risk by entering into derivative instrument contracts to manage differences in the amount, timing, and duration of our expected cash receipts and our expected cash payments principally related to our investments and borrowings. Our objectives in using interest rate derivatives are to add stability to interest income and to manage our exposure to interest rate movements. To accomplish this objective, we have used, and may again in the future, use interest rate swaps as part of our interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable-rate amounts from a counterparty in exchange for us making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.

Our rate lock and forward sales commitments associated with the Agency Business meet the definition of a derivative and are recorded at fair value. The estimated fair value of rate lock commitments includes the effects of interest rate movements as well as the fair value of the expected net cash flows associated with the servicing of the loan which is recorded as income from MSRs in the consolidated statements of income. The estimated fair value of forward sale commitments includes the effects of interest rate movements between the trade date and balance sheet date.

Our Swap Futures associated with (1) our Structured Business SFR loans, and (2) our held-for-sale Agency Business Private Label loans do not meet the criteria for hedge accounting and are tied to the five-year and ten-year swap rates. Our Swap Futures are cleared by a central clearing house and variation margin payments (made in cash) are treated as a legal settlement of the derivative itself, as opposed to a pledge of collateral. Realized and unrealized gains and losses related to our Swap Futures are recorded through earnings.

Revenue Recognition. Interest income is recognized on the accrual basis as it is earned. In certain instances, the borrower pays an additional amount of interest at the time the loan is closed, an origination fee, a prepayment fee and/or deferred interest upon maturity. In some cases, interest income may also include the amortization or accretion of premiums and discounts arising from the purchase or origination of the loan or security. This additional income, net of any direct loan origination costs incurred, is deferred and accreted into interest income on an effective yield or “interest” method adjusted for actual prepayment activity over the life of the related loan or security as a yield adjustment. Income recognition is suspended for loans when, in our opinion, a full recovery of all contractual principal is not probable. Income recognition is resumed when the loan becomes contractually current and performance is resumed. We record interest income on certain impaired loans to the extent cash is received, as the borrower continues to make interest payments. We record loan loss reserves related to these loans when it is deemed that full recovery of principal and accrued interest is not probable.

Several of our loans provide for accrual of interest at specified rates, which differ from current payment terms. Interest is recognized on such loans at the accrual rate subject to our determination that accrued interest and outstanding principal are ultimately collectible, based on the underlying collateral and operations of the asset. If we cannot make this determination, interest income above the current pay rate is recognized only upon actual receipt.

Given the transitional nature of some of our real estate loans, we may require funds to be placed into an interest reserve, based on contractual requirements, to cover debt service costs. We will analyze these interest reserves on a periodic basis and determine if any additional interest reserves are needed. Recognition of income on loans with funded interest reserves are accounted for in the same manner as loans without funded interest reserves. We do not recognize interest income on loans in which the borrower has failed to make the contractual interest payment due or has not replenished the interest reserve account. Income from non-performing loans is generally recognized on a cash basis only to the extent it is received. Full income recognition will resume when the loan becomes contractually current and performance has recommenced.

Additionally, interest income is recorded when earned from equity participation interests, referred to as equity kickers. These equity kickers have the potential to generate additional revenues to us as a result of excess cash flow distributions and/or as appreciated properties are sold or refinanced.

Gain on sales, including fee-based services, net — Gain on sales, including fee-based services, net includes commitment fees, broker fees, loan assumption fees, loan origination fees and gains on sale of loans of our Agency Business. In some instances, the borrower pays an additional amount of interest at the time the loan is closed, an origination fee, net of any direct loan origination costs incurred, which is recognized upon the sale of the loan. Revenue recognition occurs when the related services are performed, unless significant contingencies exist, and for the sale of loans, when all the incidence of ownership passes to the buyer. Interest income is recognized on the accrual basis as it is earned from loans held-for-sale.

Property operating income — Property operating income represents income associated with the operations of commercial real estate properties classified as real estate owned. We recognize revenue for these activities when the fees are fixed or determinable, or are evidenced by an arrangement, collection is reasonably assured and the services under the arrangement have been provided.

Other income, net — Other income, net represents loan structuring, modification and defeasance, as well as broker fees and miscellaneous asset management fees associated with our loan and investment portfolio. We recognize these forms of income when the fees are fixed or determinable, are evidenced by an arrangement, collection is reasonably assured and the services under the arrangement have been provided.

Leases. We determine if an arrangement is a lease at inception. Our right to use an underlying asset for the lease term is recorded as an operating lease right-of-use ("ROU") asset and our obligation to make lease payments arising from the lease is recorded as a lease liability. Operating lease ROU assets and lease liabilities are included in other assets and other liabilities, respectively, in our consolidated balance sheets. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. Our leases do not provide an implicit rate; therefore, we use our incremental borrowing rate in determining the present value of lease payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Lease expense for lease payments is recognized on a straight-line basis over the lease term. Leases with an initial term of twelve months or less are expensed as incurred.

Stock-Based Compensation. We grant stock awards to certain of our employees and directors, consisting of shares of our common stock that vest immediately or annually over a multi-year period, subject to the recipient’s continued service to us. We record stock-based compensation expense at the grant date fair value of the related stock-based award at the grant date (for the portion that vests immediately) or ratably over the respective vesting periods. Dividends are paid on restricted stock as dividends are paid on shares of our common stock whether or not they are vested. Stock-based compensation is disclosed in our consolidated statements of income under “employee compensation and benefits” for employees and under “selling and administrative” expense for non-employees and the Board of Directors.

Income Taxes. We organize and conduct our operations to qualify as a REIT and to comply with the provisions of the Internal Revenue Code with respect thereto. A REIT is generally not subject to federal income tax on its REIT-taxable income that it distributes to its stockholders, provided that it distributes at least 90% of its REIT-taxable income and meets certain other requirements. Certain REIT income may be subject to state and local income taxes.

The Agency Business mainly operates through a TRS, which is a part of our TRS Consolidated Group and is subject to U.S. federal, state and local income taxes. In general, our TRS entities may hold assets that the REIT cannot hold directly and may engage in real estate or non-real estate-related business. Current and deferred taxes are recorded on the portion of earnings (losses) recognized by us with respect to our interest in TRSs. Deferred income tax assets and liabilities are calculated based on temporary differences between our GAAP consolidated financial statements and the federal, state, local tax basis of assets and liabilities as of the consolidated balance sheets. We evaluate the realizability of our deferred tax assets (e.g., net operating loss and capital loss carryforwards) and recognize a valuation allowance if, based on the available evidence, it is more likely than not that some portion or all of our deferred tax assets will not be realized. When evaluating the realizability of our deferred tax assets, we consider estimates of expected future taxable income, existing and projected book/tax differences, tax planning strategies available and the general and industry specific economic outlook.

We periodically evaluate tax positions to determine whether it is more likely than not that such positions would be sustained upon examination by a tax authority for all open tax years, as defined by the statute of limitations, based on their technical merits. We report interest and penalties related to tax uncertainties as a component of the income tax provision.

Earnings Per Share. We present both basic and diluted earnings per share ("EPS"). Basic EPS excludes dilution and is computed by dividing net income available to common stockholders by the weighted average number of shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock, where such exercise or conversion would result in a lower EPS amount.

Recently Adopted Accounting Pronouncements

Credit Losses

On January 1, 2020, we adopted ASU 2016-13, which utilizes the CECL methodology for the recognition of credit losses for our structured loans and investments, held-to-maturity debt securities and our loss-sharing obligations related to the Fannie Mae DUS program, at the time the financial asset is originated or acquired. The allowance for credit losses is adjusted each period for changes in expected credit losses. This methodology replaces the multiple existing impairment methods in GAAP and generally requires that a loss be incurred before it is recognized. We adopted ASU 2016-13 using the modified retrospective method, therefore, the results for reporting periods prior to January 1, 2020 are unadjusted and reported in accordance with previously applicable GAAP. In connection with the adoption of ASU 2016-13, we recorded a $28.6 million increase to accumulated deficit, which was net of a deferred tax asset of $3.6 million at January 1, 2020.

The following table illustrates the impact of adopting ASU 2016-13 (in thousands):

	January 1, 2020
	As Reported
	Under		As Reported		Impact of
	ASU 2016-13		Pre-Adoption		Adoption
Assets:
Allowance for credit losses:
Structured loans and investments (1)	$	88,363	$	71,069	$	17,294
Held-to-maturity debt securities		501		—		501
Deferred tax assets		27,307		23,713		3,594
Liabilities:
Allowance for loss-sharing obligations		16,847		2,441		14,406

(1) See Note 3 for details by asset class.

Other Accounting Pronouncements Adopted

Description	Adoption Date	Effect on Financial Statements
In November 2018, the Financial Accounting Standards Board ("FASB") issued ASU 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities. This ASU amends the guidance for determining whether a decision-making fee is a variable interest and requires companies to consider indirect interests held through related parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety (as currently required under GAAP).	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820)—Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement, which makes a number of changes meant to add, modify or remove certain disclosure requirements associated with changes between hierarchy associated with Level 1, Level 2 and Level 3 fair value measurements. Early adoption is permitted upon issuance of the update.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In January 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other: Simplifying the Test for Goodwill Impairment. This ASU eliminates step two from the goodwill impairment test, which measures a goodwill impairment loss by comparing the implied fair value with the carrying amount of goodwill.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.

Recently Issued Accounting Pronouncements

Description	Effective Date	Effect on Financial Statements
In August 2020, the FASB issued ASU 2020-06, Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40), which includes amendments to the guidance on convertible instruments and the derivative scope exception for contracts in an entity’s own equity. The guidance also simplifies the accounting for convertible instruments which include beneficial conversion features or cash conversion features by removing certain separation models in Subtopic 470-20 and requires entities to use the “if-converted” method when calculating diluted earnings per share for convertible instruments.	First quarter of 2022, with early adoption permitted beginning in the first quarter of 2021	We are currently evaluating the timing of our adoption and the impact this guidance may have on our consolidated financial statements.
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848)—Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships and other transactions that reference LIBOR or other reference rates expected to be discontinued because of reference rate reform.	This ASU is effective as of March 12, 2020 through December 31, 2022	We have not adopted any of the optional expedients or exceptions through September 30, 2020, but will continue to evaluate the possible adoption of any such expedients or exceptions during the effective period as circumstances evolve.

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Loans and Investments

12 Months Ended

Dec. 31, 2020

Loans and Investments

Loans and Investments

Note  3 — Loans and Investments

Our Structured Business loan and investment portfolio consists of ($ in thousands):

								Wtd. Avg.
								Remaining	Wtd. Avg.		Wtd. Avg.
			Percent of		Loan	Wtd. Avg.		Months to	First Dollar		Last Dollar
	December 31, 2020		Total		Count	Pay Rate (1)		Maturity	LTV Ratio (2)		LTV Ratio (3)
Bridge loans (4)	$	5,022,509	92	%	263	5.09	%	16.2	0	%	76	%
Preferred equity investments		224,928	4	%	14	7.07	%	49.8	64	%	89	%
Mezzanine loans		159,242	3	%	29	7.40	%	45.0	32	%	82	%
Other (5)		68,403	1	%	22	4.95	%	74.8	0	%	69	%
		5,475,082	100	%	328	5.23	%	19.2	4	%	77	%
Allowance for credit losses		(148,329)
Unearned revenue		(40,885)
Loans and investments, net	$	5,285,868

	December 31, 2019
Bridge loans (4)	$	3,836,832	90	%	217	5.77	%	18.0	0	%	75	%
Preferred equity investments		181,058	4	%	10	7.62	%	68.8	69	%	89	%
Mezzanine loans		191,575	4	%	24	9.70	%	36.7	22	%	73	%
Other (5)		70,146	2	%	21	2.88	%	84.8	0	%	70	%
		4,279,611	100	%	272	5.98	%	22.1	4	%	76	%
Allowance for credit losses		(71,069)
Unearned revenue		(18,582)
Loans and investments, net	$	4,189,960

(1) “Weighted Average Pay Rate” is a weighted average, based on the UPB of each loan in our portfolio, of the interest rate required to be paid monthly as stated in the individual loan agreements. Certain loans and investments that require an additional rate of interest “Accrual Rate” to be paid at maturity are not included in the weighted average pay rate as shown in the table.

(2) The “First Dollar Loan-to-Value ("LTV") Ratio” is calculated by comparing the total of our senior most dollar and all senior lien positions within the capital stack to the fair value of the underlying collateral to determine the point at which we will absorb a total loss of our position.

(3) The “Last Dollar LTV Ratio” is calculated by comparing the total of the carrying value of our loan and all senior lien positions within the capital stack to the fair value of the underlying collateral to determine the point at which we will initially absorb a loss.

(4) As of December 31, 2020 and 2019, bridge loans included 38 and 11, respectively, single-family rental loans with an aggregate UPB of $309.2 million and $66.7 million, respectively, of which $88.1 million and $30.0 million, respectively, was funded.

(5) As of December 31, 2020 and 2019, other included 22 and 12, respectively, single-family rental permanent loans with an aggregate UPB of $68.4 million and $41.6 million, respectively, and, at December 31, 2019, there were 9 purchased loans with an aggregate UPB of $28.6 million.

Concentration of Credit Risk

We are subject to concentration risk in that, at December 31, 2020, the UPB related to 22 loans with five different borrowers represented 12% of total assets. At December 31, 2019, the UPB related to 24 loans with five different borrowers represented 13% of total assets. During both 2020 and 2019, no single loan or investment represented more than 10% of our total assets and no single

investor group generated over 10% of our revenue. See Note 19 for details on our concentration of related party loans and investments.

We assign a credit risk rating of pass, pass/watch, special mention, substandard or doubtful to each loan and investment, with a pass rating being the lowest risk and a doubtful rating being the highest risk. Each credit risk rating has benchmark guidelines that pertain to debt-service coverage ratios, LTV ratios, borrower strength, asset quality, and funded cash reserves. Other factors such as guarantees, market strength, and remaining loan term and borrower equity are also reviewed and factored into determining the credit risk rating assigned to each loan. This metric provides a helpful snapshot of portfolio quality and credit risk. All portfolio assets are subject to, at a minimum, a thorough quarterly financial evaluation in which historical operating performance and forward-looking projections are reviewed, however, we maintain a higher level of scrutiny and focus on loans that we consider "high risk" and that possess deteriorating credit quality.

Generally speaking, given our typical loan profile, risk ratings of pass, pass/watch and special mention suggest that we expect the loan to make both principal and interest payments according to the contractual terms of the loan agreement. A risk rating of substandard indicates we anticipate the loan may require a modification of some kind. A risk rating of doubtful indicates we expect the loan to underperform over its term, and there could be loss of interest and/or principal. Further, while the above are the primary guidelines used in determining a certain risk rating, subjective items such as borrower strength, market strength or asset quality may result in a rating that is higher or lower than might be indicated by any risk rating matrix.

A summary of the loan portfolio’s internal risk ratings and LTV ratios by asset class as of December 31, 2020 is as follows ($ in thousands):

																Wtd. Avg.		Wtd. Avg.
	UPB by Origination Year															First Dollar		Last Dollar
Asset Class / Risk Rating	2020		2019		2018		2017		2016		Prior		Total			LTV Ratio		LTV Ratio
Multifamily:
Pass	$	808,735	$	281,999	$	—	$	32,500	$	—	$	799	$	1,124,033
Pass/Watch		854,331		811,162		161,878		3,500		—		28,800		1,859,671
Special Mention		366,853		696,045		89,441		117,779		—		—		1,270,118
Substandard		—		80,481		41,335		16,500		8,250		—		146,566
Doubtful		—		—		—		17,700		—		—		17,700
Total Multifamily	$	2,029,919	$	1,869,687	$	292,654	$	187,979	$	8,250	$	29,599	$	4,418,088		4	%	76	%
Land:												Percentage of portfolio		81	%
Special Mention	$	79,118	$	19,523	$	—	$	19,975	$	—	$	—	$	118,616
Substandard		—		—		—		—		—		127,928		127,928
Total Land	$	79,118	$	19,523	$	—	$	19,975	$	—	$	127,928	$	246,544		0	%	93	%
Healthcare:												Percentage of portfolio		5	%
Pass	$	—	$	6,600	$	10,000	$	—	$	—	$	—	$	16,600
Special Mention		—		65,819		51,500		39,650		—		—		156,969
Substandard		—		8,500		—		—		—		—		8,500
Doubtful		—		—		—		4,625		—		—		4,625
Total Healthcare	$	—	$	80,919	$	61,500	$	44,275	$	—	$	—	$	186,694		0	%	78	%
Hotel:												Percentage of portfolio		3	%
Pass	$	26,000	$	—	$	—	$	—	$	—	$	—	$	26,000
Substandard		60,000		91,000		—		—		—		—		151,000
Total Hotel	$	86,000	$	91,000	$	—	$	—	$	—	$	—	$	177,000		0	%	90	%
Single-Family Rental:												Percentage of portfolio		3	%
Pass	$	62,566	$	34,437	$	—	$	—	$	—	$	—	$	97,003
Pass/Watch		8,227		39,912		—		—		—		—		48,139
Special Mention		11,350		—		—		—		—		—		11,350
Total Single-Family Rental	$	82,143	$	74,349	$	—	$	—	$	—	$	—	$	156,492		0	%	63	%
Office:												Percentage of portfolio		3	%
Pass	$	—	$	—	$	5,000	$	—	$	—	$	—	$	5,000
Special Mention		35,410		—		42,799		43,151		—		9,666		131,026
Doubtful		—		—		—		—		—		880		880
Total Office	$	35,410	$	—	$	47,799	$	43,151	$	—	$	10,546	$	136,906		3	%	80	%
Student Housing:												Percentage of portfolio		2	%
Special Mention	$	—	$	31,100	$	3,350	$	—	$	—	$	—	$	34,450
Substandard		23,500		—		13,000		24,050		—		—		60,550
Total Student Housing	$	23,500	$	31,100	$	16,350	$	24,050	$	—	$	—	$	95,000		18	%	74	%
Retail:												Percentage of portfolio		2	%
Pass	$	—	$	4,000	$	—	$	—	$	—	$	—	$	4,000
Special Mention		—		—		35,600		—		—		—		35,600
Substandard		—		—		—		—		—		3,478		3,478
Total Retail	$	—	$	4,000	$	35,600	$	—	$	—	$	3,478	$	43,078		7	%	69	%
Other:												Percentage of portfolio		1	%
Pass	$	—	$	—	$	—	$	13,580	$	—	$	—	$	13,580
Doubtful		—		—		—		—		—		1,700		1,700
Total Other	$	—	$	—	$	—	$	13,580	$	—	$	1,700	$	15,280		7	%	59	%
												Percentage of portfolio		<1	%
Grand Total	$	2,336,090	$	2,170,578	$	453,903	$	333,010	$	8,250	$	173,251	$	5,475,082		4	%	77	%

Geographic Concentration Risk

As of December 31, 2020, 19% and 11% of the outstanding balance of our loan and investment portfolio had underlying properties in New York and Texas, respectively. As of December 31, 2019, 18% and 12% of the outstanding balance of our loan and investment portfolio had underlying properties in New York and Texas, respectively. No other states represented 10% or more of the total loan and investment portfolio.

Allowance for Credit Losses

A summary of the changes in the allowance for credit losses is as follows (in thousands):

	Year Ended December 31, 2020
	Land		Multifamily		Retail		Office		Hotel		Student Housing		Healthcare		Other		Total
Allowance for credit losses:
Beginning balance, prior to adoption of CECL	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069
Impact of adopting CECL - January 1, 2020		77		16,322		335		287		29		68		64		112		17,294
Provision for credit losses (net of recoveries)		10,204		20,146		13,526		59		7,730		4,010		3,816		475		59,966
Ending balance	$	78,150	$	36,468	$	13,861	$	1,846	$	7,759	$	4,078	$	3,880	$	2,287	$	148,329

	Year Ended December 31, 2019
Allowance for credit losses	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069
	Year Ended December 31, 2018
Allowance for credit losses:
Beginning balance	$	53,883	$	—	$	—	$	1,500	$	5,700	$	—	$	—	$	1,700	$	62,783
Provision for credit losses		13,986		—		—		—		—		—		—		—		13,986
Charge-offs		—		—		—		—		(3,173)		—		—		—		(3,173)
Recoveries of reserves		—		—		—		—		(2,527)		—		—		—		(2,527)
Ending balance	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069

The increase in the provision for credit losses during 2020 of $60.0 million, compared to the January 1, 2020 cumulative-effect adjustment upon adoption of CECL of $17.3 million, is primarily attributed to the significant adverse change in the economic outlook due to the COVID-19 pandemic. Our estimate of allowance for credit losses on our structured loans and investments during 2020, including related unfunded loan commitments, was based on a reasonable and supportable forecast period that was adjusted for the expectations that the markets we operate in will experience declines in economic conditions, increases in unemployment rates and other market driven factors largely the result of the COVID-19 pandemic that will likely impact loan delinquencies, modifications and potential risk of loss. For the periods beyond the reasonable and supportable forecast, we reverted to our historical loss rate, which was adjusted to address for factors that are not present in our existing portfolio. We also made adjustments for loans that are expected to extend based on available extension options and the timing of their maturities in relation to current economic conditions.

During 2018, we determined that the fair value of the underlying collateral (land development project) securing six loans with a carrying value of $121.4 million was less than the net carrying value of the loans, which resulted in a provision for loan losses of $12.3 million. We also fully reserved a bridge loan and recorded a provision for loan loss of $1.7 million.

In addition, during 2018, we received $31.6 million to settle a non-performing preferred equity investment in a hotel property with a UPB of $34.8 million and a net carrying value of $29.1 million, resulting in a charge-off of $3.2 million and a reserve recovery of $2.5 million. We also received payments and recorded recoveries of $3.1 million related to previously written-off loans and investments, which are included as a component of provision for loan losses (net of recoveries) on the consolidated statements of income.

The expected credit losses over the contractual period of our loans also include the obligation to extend credit through our unfunded loan commitments. Our CECL allowance for unfunded loan commitments are adjusted quarterly and correspond with the associated outstanding loans. As of December 31, 2020, we had outstanding unfunded commitments of $353.8 million that we are obligated to fund as borrowers meet certain requirements.

As of December 31, 2020, accrued interest receivable related to our loans totaling $41.6 million was excluded from the estimate of credit losses and is included in other assets on the consolidated balance sheet.

All of our structured loans and investments are collateralized by real estate assets, and as such, the measurement of credit losses may be based on the difference between the fair value of the underlying collateral and the carrying value of the assets as of the period end. A summary of our specific loans considered impaired by asset class is as follows (in thousands):

	December 31, 2020
					Allowance		Wtd. Avg. First			Wtd. Avg. Last
			Carrying		for Credit		Dollar LTV			Dollar LTV
Asset Class	UPB (1)		Value		Losses		Ratio			Ratio
Land	$	134,215	$	127,829	$	77,869		0	%		99	%
Hotel		110,000		89,613		7,500		0	%		94	%
Retail		30,079		28,957		13,851		10	%		75	%
Healthcare		4,625		4,673		3,845		0	%		83	%
Office		2,166		2,166		1,500		0	%		71	%
Commercial		1,700		1,700		1,700		63	%		63	%
Total	$	282,785	$	254,938	$	106,265		1	%		94	%

	December 31, 2019
Land	$	134,215	$	126,800	$	67,869	0	%	97	%
Office		2,226		2,226		1,500	0	%	78	%
Commercial		1,700		1,700		1,700	63	%	63	%
Total	$	138,141	$	130,726	$	71,069	1	%	96	%

(1) Represents the UPB of ten and five impaired loans (less unearned revenue and other holdbacks and adjustments) by asset class at December 31, 2020 and 2019, respectively.

There were no loans for which the fair value of the collateral securing the loan was less than the carrying value of the loan for which we had not recorded a provision for credit loss as of December 31, 2020, 2019 and 2018.

At December 31, 2020, seven loans with an aggregate net carrying value of $53.8 million, net of related loan loss reserves of $6.5 million, were classified as non-performing and, at December 31, 2019, three loans with an aggregate net carrying value of $1.8 million, net of related loan loss reserves of $1.7 million, were classified as non-performing. Income from non-performing loans is generally recognized on a cash basis when it is received. Full income recognition will resume when the loan becomes contractually current and performance has recommenced.

A summary of our non-performing loans by asset class is as follows (in thousands):

	December 31, 2020						December 31, 2019
			Less Than		Greater  Than				Less Than		Greater  Than
			90 Days		90 Days				90 Days		90 Days
	UPB		Past Due		Past Due		UPB		Past Due		Past Due
Student Housing	$	36,500	$	—	$	36,500	$	—	$	—	$	—
Multifamily		17,700		—		17,700		—		—		—
Healthcare		4,625		—		4,625		—		—		—
Commercial		1,700		—		1,700		1,700		—		1,700
Retail		920		—		920		1,000		—		1,000
Office		880		—		880		880		—		880
Total	$	62,325	$	—	$	62,325	$	3,580	$	—	$	3,580

In addition, we have six loans with a carrying value totaling $121.3 million at December 31, 2020, that are collateralized by a land development project. These loans were scheduled to mature in September 2020 and we are currently in negotiations with the borrower to extend the maturity. The loans do not carry a current pay rate of interest, however, five of the loans with a carrying value totaling $112.0 million entitle us to a weighted average accrual rate of interest of 7.98%. In 2008, we suspended the recording of the accrual rate of interest on these loans, as they were impaired and we deemed the collection of this interest to be doubtful. At December

31, 2020 and 2019, we had a cumulative allowance for credit losses of $71.4 million and $61.4 million, respectively, related to these loans. The loans are subject to certain risks associated with a development project including, but not limited to, availability of construction financing, increases in projected construction costs, demand for the development's outputs upon completion of the project, and litigation risk. Additionally, these loans were not classified as non-performing as the borrower is in compliance with all of the terms and conditions of the loans.

At both December 31, 2020 and 2019, we had no loans contractually past due 90 days or more that are still accruing interest. During both 2020 and 2019, interest income recognized on nonaccrual loans was de minimis.

In the fourth quarter of 2019, we purchased $50.0 million of a $110.0 million bridge loan, which is collateralized by a hotel property and scheduled to mature in December 2022. In the first quarter of 2020, we recorded a $7.5 million allowance for credit losses due to a reduction in the appraisal value of the property. In August 2020, we purchased the remaining $60.0 million bridge loan at a discount for $39.9 million, which we determined had experienced a more than insignificant deterioration in credit quality since origination and, therefore, deemed to be a purchased loan with credit deterioration. The total discount received of $20.1 million was classified as a noncredit discount and no portion of the discount was allocated to allowance for credit losses at the date of purchase since the appraised value of the property is greater than the purchase price. Shortly after the purchase, we entered into a forbearance agreement with the borrower to temporarily reduce the interest rate from LIBOR plus 3.00% with a 1.50% LIBOR floor to a pay rate of 1.00% and to include a $10.0 million principal reduction if the loan is paid-off by March 2, 2021. In January 2021, we entered into a second forbearance agreement which temporarily eliminated the pay rate, extended the principal reduction payoff deadline to June 30, 2021 and increased the interest rate to 9.50%, which is the default rate. The payment of the interest is deferred to payoff.

In August 2020, we entered into a loan modification agreement on a $26.5 million bridge loan with an interest rate of LIBOR plus 6.00% with a 2.375% LIBOR floor and a $6.1 million mezzanine loan with a fixed rate of 12% collateralized by a retail property to: (1) reduce the interest rate on both loans to the greater of: (i) LIBOR plus 5.50% and (ii) 6.50%, and (2) to extend the maturity date three years to December 2024. A portion of the foregoing interest equal to 2.00% will be deferred to payoff and will be waived if the loan is paid-off by December 31, 2022. The loan modification agreement also includes a $6.0 million required principal paydown, which occurred at the closing of the modification transaction, and an $8.0 million principal reduction once the borrower deposits an additional reserve deposit of approximately $4.6 million by December 31, 2021. We have the ability to potentially recapture up to $8.0 million of the principal reduction to the extent that the property is sold or refinanced in excess of the debt.

These two loan modifications were deemed troubled debt restructurings. There were no loan modifications, refinancing’s and/or extensions during 2019 that were considered troubled debt restructurings.

Given the transitional nature of some of our real estate loans, we may require funds to be placed into an interest reserve, based on contractual requirements, to cover debt service costs. At December 31, 2020 and 2019, we had total interest reserves of $78.3 million and $37.0 million, respectively, on 186 loans and 131 loans, respectively, with an aggregate UPB of $3.60 billion and $2.43 billion, respectively.

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Loans Held-for-Sale, Net

12 Months Ended

Dec. 31, 2020

Loans Held-for-Sale, Net

Loans Held-for-Sale, Net

Note 4 — Loans Held-for-Sale, Net

Our GSE loans held-for-sale are typically sold within 60 days of loan origination, while our Private Label loans are generally expected to be sold and securitized within 180 days of loan origination. Loans held-for-sale, net consists of the following (in thousands):

	December 31, 2020		December 31, 2019
Fannie Mae	$	679,342	$	408,534
Freddie Mac		180,004		36,303
Private Label		56,186		401,207
FHA		53,063		1,082
		968,595		847,126
Fair value of future MSR		21,600		16,519
Unearned discount		(3,276)		(2,285)
Loans held-for-sale, net	$	986,919	$	861,360

During 2020, 2019 and 2018, we sold $6.59 billion, $4.40 billion and $4.92 billion, respectively, of loans held-for-sale and recorded gain on sales of $89.5 million, $61.1 million and $65.5 million, respectively. Included in the total loans sold in the second quarter of 2020 were Private Label loans totaling $727.2 million, which were sold to an unconsolidated affiliate of ours who pooled and securitized the loans in May 2020. We retained the most subordinate class of certificates in the securitization totaling $63.6 million in satisfaction of credit risk retention requirements (see Note 7 for details), and are the primary servicer of the mortgage loans.

At December 31, 2020 and 2019, there were no loans held-for-sale that were 90 days or more past due and there were no loans held-for-sale that were placed on a non-accrual status.

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Capitalized Mortgage Servicing Rights

12 Months Ended

Dec. 31, 2020

Capitalized Mortgage Servicing Rights

Capitalized Mortgage Servicing Rights

Note 5 — Capitalized Mortgage Servicing Rights

Our capitalized MSRs reflect commercial real estate MSRs derived from loans sold in our Agency Business or acquired MSRs. The weighted average estimated life remaining of our MSRs was 8.6 years and 8.0 years at December 31, 2020 and 2019, respectively.

A summary of our capitalized MSR activity is as follows (in thousands):

	Year Ended December 31, 2020						Year Ended December 31, 2019
	Originated		Acquired		Total		Originated		Acquired		Total
Beginning balance	$	221,901	$	64,519	$	286,420	$	176,686	$	97,084	$	273,770
Additions		159,533		—		159,533		83,756		—		83,756
Amortization		(34,186)		(15,036)		(49,222)		(27,639)		(21,042)		(48,681)
Write-downs and payoffs		(10,782)		(5,975)		(16,757)		(10,902)		(11,523)		(22,425)
Ending balance	$	336,466	$	43,508	$	379,974	$	221,901	$	64,519	$	286,420

We collected prepayment fees totaling $12.8 million and $18.4 million during 2020 and 2019, respectively, which are included as a component of servicing revenue, net on the consolidated statements of income. As of December 31, 2020 and 2019, we had no valuation allowance recorded on any of our MSRs.

The expected amortization of capitalized MSRs recorded as of December 31, 2020 is as follows (in thousands):

Year	Amortization
2021	$	54,514
2022		50,862
2023		46,929
2024		42,898
2025		39,779
Thereafter		144,992
Total	$	379,974

Actual amortization may vary from these estimates.

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Mortgage Servicing

12 Months Ended

Dec. 31, 2020

Mortgage Servicing

Mortgage Servicing

Note 6 – Mortgage Servicing

Product and geographic concentrations that impact our servicing revenue are as follows ($ in thousands):

December 31, 2020
Product Concentrations					Geographic Concentrations
						UPB
			Percent of			Percentage
Product	UPB (1)		Total		State	of Total
Fannie Mae	$	18,268,268	74	%	Texas	16	%
Freddie Mac		4,881,080	20	%	New York	9	%
FHA		752,116	3	%	North Carolina	9	%
Private Label (2)		726,992	3	%	California	9	%
Total	$	24,628,456	100	%	Florida	7	%
					Georgia	6	%
					New Jersey	4	%
					Other (3)	40	%
					Total	100	%

December 31, 2019
Fannie Mae	$	14,832,844	74	%	Texas	19	%
Freddie Mac		4,534,714	23	%	North Carolina	9	%
FHA		691,519	3	%	New York	9	%
Total	$	20,059,077	100	%	California	9	%
					Florida	6	%
					Georgia	6	%
					Other (3)	42	%
					Total	100	%

(1) Excludes loans which we are not collecting a servicing fee.

(2) Represents loans we service in connection with our Private Label securitization in May 2020 (see Note 4 for details).

(3) No other individual state represented 4% or more of the total.

At December 31, 2020 and 2019, our weighted average servicing fee was 45.4 basis points and 43.8 basis points, respectively. At December 31, 2020 and 2019, we held total escrow balances of $1.29 billion and $947.1 million, respectively, which is not reflected in our consolidated balance sheets. Of the total escrow balances, we held $867.6 million and $562.1 million at December 31, 2020 and 2019, respectively, related to loans we are servicing within our Agency Business. These escrows are maintained in separate accounts

at several federally insured depository institutions, which may exceed FDIC insured limits. We earn interest income on the total escrow deposits, generally based on a market rate of interest negotiated with the financial institutions that hold the escrow deposits. Interest earned on total escrows, net of interest paid to the borrower, was $7.1 million, $17.3 million and $12.8 million during 2020, 2019 and 2018, respectively, and is a component of servicing revenue, net in the consolidated statements of income.

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Securities Held-to-Maturity

12 Months Ended

Dec. 31, 2020

Securities Held-to-Maturity

Securities Held-to-Maturity

Note 7 – Securities Held-to-Maturity

Agency B Piece Bonds. Freddie Mac may choose to hold, sell or securitize loans we sell to them under the Freddie Mac SBL program. As part of the securitizations under the SBL program, we have the option to purchase the B Piece bond through a bidding process, which represents the bottom 10%, or highest risk, of the securitization. As of December 31, 2020, we retained 49%, or $106.2 million initial face value, of seven B Piece bonds, which were purchased at a discount for $74.7 million, and sold the remaining 51% to a third-party at par. These securities are collateralized by a pool of multifamily mortgage loans, bear interest at an initial weighted average variable rate of 3.74% and have an estimated weighted average remaining maturity of 5.9 years. The weighted average effective interest rate was 10.85% at both December 31, 2020 and 2019, including the accretion of a portion of the discount deemed collectible. Approximately $12.6 million is estimated to mature within one year, $36.0 million is estimated to mature after one year through five years, $11.3 million is estimated to mature after five years through ten years and $16.6 million is estimated to mature after ten years.

Agency Private Label Certificates. In connection with our $727.2 million Private Label securitization in May 2020, we retained the most subordinate class of certificates with an initial face value of $63.6 million (APL certificates). We purchased the APL certificates at a discount for $37.9 million, which are collateralized by a pool of 40 fixed rate 10-year mortgage loans secured by first mortgage loans on 49 multifamily properties, bear interest at an initial weighted average variable rate of 4.95% and have an estimated weighted average remaining maturity of 9.0 years. The weighted average effective interest rate was 10.15% at December 31, 2020 and the full $63.6 million is expected to mature after five years through ten years.

Structured Single-Family Rental Bonds (“SFR bonds”). During the fourth quarter of 2020, we reclassified our Class A2 SFR bonds with a carrying value of $20.0 million to available-for-sale from held-to-maturity as a result of a change in our intent to hold the securities to maturity due to an isolated and nonrecurring event. We do not anticipate sales of any of our remaining securities classified as held-to-maturity in the future. During the fourth quarter of 2020, we sold one of our $10.0 million SFR bonds, and in January 2021, we sold the remaining $10.0 million SFR bond to third-party investors for an amount slightly below par. The $10.0 million SFR bond that remained at December 31, 2020 was included as a component of other assets in the consolidated balance sheets.

A summary of our securities held-to-maturity is as follows (in thousands):

			Net Carrying		Unrealized		Estimated		Allowance for
	Face Value		Value		Gain/(Loss)		Fair Value		Credit Losses
December 31, 2020
B Piece bonds	$	76,497	$	57,839	$	709	$	58,548	$	621
APL certificates		63,627		37,685		(2,105)		35,580		1,023
Total	$	140,124	$	95,524	$	(1,396)	$	94,128	$	1,644
December 31, 2019
B Piece bonds	$	91,028	$	68,699	$	2,965	$	71,664	$	—
SFR bonds		20,000		20,000		74		20,074		—
Total	$	111,028	$	88,699	$	3,039	$	91,738	$	—

A summary of the changes in the allowance for credit losses for our securities held-to-maturity is as follows (in thousands):

	Year Ended December 31, 2020
	APL Certificates		B Piece Bonds		Total
Beginning balance, prior to adoption of CECL	$	—	$	—	$	—
Impact of adopting CECL – January 1, 2020		—		501		501
Provision for credit loss expense		1,023		120		1,143
Ending balance	$	1,023	$	621	$	1,644

The allowance for credit losses on our held-to-maturity securities was estimated on a collective basis by major security type and was based on a reasonable and supportable forecast period and a historical loss reversion for similar securities. The issuers continue to make timely principal and interest payments and we continue to accrue interest on all our securities. As of December 31, 2020, no other-than-temporary impairment was recorded on our held-to-maturity securities.

During 2020, 2019 and 2018, we recorded interest income (including the amortization of discount) of $9.7 million, $9.9 million and $5.8 million, respectively, related to these investments.

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Investments in Equity Affiliates

12 Months Ended

Dec. 31, 2020

Investments in Equity Affiliates

Investments in Equity Affiliates

Note 8 —Investments in Equity Affiliates

We account for all investments in equity affiliates under the equity method. A summary of our investments in equity affiliates is as follows (in thousands):

					UPB of Loans to
	Investments in Equity Affiliates at				Equity Affiliates at
Equity Affiliates	December 31, 2020		December 31, 2019		December 31, 2020
Arbor Residential Investor LLC	$	59,150	$	26,520	$	—
AMAC Holdings III LLC		10,308		10,520		—
North Vermont Avenue		2,496		2,440		—
Lightstone Value Plus REIT L.P.		1,895		1,895		—
JT Prime		425		425		—
West Shore Café		—		—		1,687
Lexford Portfolio		—		—		—
East River Portfolio		—		—		—
Total	$	74,274	$	41,800	$	1,687

Arbor Residential Investor LLC. In 2015, we invested $9.6 million for a 50% interest in Arbor Residential Investor LLC (“ARI”), with our former manager (ACM) holding the remaining 50%. ARI was formed to hold a 50% interest in Wakefield Investment Holdings LLC (“Wakefield”), an entity that was formed with a third party to hold a controlling interest (65)% in a residential mortgage banking business. ARI has no other assets, liabilities or activity other than its investment in Wakefield. At December 31, 2020, our indirect interest in the residential mortgage banking business was 16.3%. We account for our ownership interest in ARI under the equity method of accounting and ARI accounts for its ownership interest in Wakefield under the equity method of accounting. During 2020, 2019 and 2018, we recorded income of $75.7 million, $7.2 million and $0.7 million, respectively, to income from equity affiliates in the consolidated statements of income, and during 2020, we received $43.2 million in cash distributions from this investment, which were classified as a return on capital. During 2018, we made a $2.4 million payment for our proportionate share of the litigation settlement, which was distributed back to us by our equity affiliate. Because of the significance of the operating results of this investment in 2020, we have included the audited financial statements of Wakefield in this report.

Subsequent Event. In January 2021, an equity investor in the underlying residential mortgage banking business exercised their right to purchase an additional interest in this investment, which decreased our indirect interest to 12.3%.

AMAC Holdings III LLC (“AMAC III”). In 2019, we committed to a $30.0 million investment (of which $11.7 million was funded as of December 31, 2020) for an 18% interest in a multifamily-focused commercial real estate investment fund that is sponsored and managed by our chief executive officer and one of his immediate family members. During 2020 and 2019, we received cash distributions from this investment totaling $0.1 million and $0.2 million, respectively, which were classified as a return of capital. The loss associated with this investment for 2020 was $0.9 million and the operating results for 2019 were de minimis.

North Vermont Avenue. In 2019, we invested $2.4 million for an initial 85% noncontrolling interest in a joint venture that acquired three parcels of land, which currently has three residential structures, a commercial structure and a parking lot. The joint venture intends to tear down the existing structures and construct a new 202 unit multifamily complex with ground floor retail. Operating results from this investment were de minimis for all periods presented.

Lightstone Value Plus REIT L.P. / JT Prime. We own a $1.9 million interest in an unconsolidated joint venture that holds common operating partnership units of Lightstone Value Plus REIT L.P. (“Lightstone”). We also own a 50% noncontrolling interest in an unconsolidated joint venture, JT Prime, which holds common operating partnership units of Lightstone at a carrying value of $0.4 million. Operating results from these investments were de minimis for all periods presented.

West Shore Café. We own a 50% noncontrolling interest in the West Shore Lake Café, a restaurant/inn lakefront property in Lake Tahoe, California. We provided a $1.7 million first mortgage loan to an affiliated entity to acquire property adjacent to the original property, which is scheduled to mature in September 2025 and bears interest at LIBOR plus 4.0%. During 2018, we determined that this investment exhibited indicators of impairment and, as a result of an impairment analysis performed; we recorded an other-than-temporary impairment of $2.2 million for the full carrying amount of this investment, which was recorded in income from equity affiliates in the consolidated statements of income. Also during 2018, we recorded a provision for loan loss of $1.7 million, fully reserving the first mortgage loan.

Lexford Portfolio. We own a $44,000 noncontrolling equity interest in Lexford, a portfolio of multifamily assets. In 2020, 2019 and 2018, we received distributions from this investment and recognized income totaling $1.1 million, $3.5 million and $2.5 million, net of expenses, respectively. As a result of COVID-19, Lexford has temporarily suspended paying distributions to its equity holders.

East River Portfolio. We invested $0.1 million for a 5% interest in a joint venture that owns two multifamily properties. The joint venture is comprised of a consortium of investors (which includes, among other unaffiliated investors, certain of our officers, our chief executive officer and certain other related parties) who together own an interest of 95%. Operating results from this investment were de minimis for all periods presented.

See Note 19 for details of certain investments described above.

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Real Estate Owned

12 Months Ended

Dec. 31, 2020

Real Estate Owned

Real Estate Owned

Note 9 – Real Estate Owned

A summary of our real estate assets is as follows (in thousands):

	December 31, 2020		December 31, 2019
	Office		Hotel		Office
	Building		Property		Building		Total
Land	$	3,138	$	3,294	$	4,509	$	7,803
Building and intangible assets		2,010		31,541		2,010		33,551
Less: Impairment loss		(2,500)		(14,307)		(2,500)		(16,807)
Less: Accumulated depreciation and amortization		(1,163)		(10,320)		(1,007)		(11,327)
Real estate owned, net	$	1,485	$	10,208	$	3,012	$	13,220

In the third quarter of 2020, we sold our hotel property for $8.4 million and recorded a $1.9 million loss, which is included in loss on sale of real estate. In addition, we paid $2.5 million in connection with a litigation settlement related to this property, which is included in selling and administrative expenses.

In November 2020, we sold a non-operating property for $4.1 million and recorded a $1.0 million gain, which was included in loss on sale of real estate. This non-operating property was previously included in other assets on the consolidated balance sheets.

Our office building was fully occupied by a single tenant until April 2017, when the lease expired. The building is currently vacant. In the fourth quarter of 2020, we received $1.5 million related to a signage easement sold on this property and recorded the proceeds as a reduction of the carrying cost.

Through site visits and discussions with market participants, we determined that our real estate assets exhibited indicators of impairment and, based on our impairment analyses performed, we recorded impairment losses of $1.0 million and $2.0 million in 2019 and 2018, respectively.

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Goodwill and Other Intangible Assets

12 Months Ended

Dec. 31, 2020

Goodwill and Other Intangible Assets

Goodwill and Other Intangible Assets

Note 10 — Goodwill and Other Intangible Assets

Goodwill. The goodwill balance at both December 31, 2020 and 2019 was $56.6 million.

Other Intangible Assets. The following table sets forth the other intangible assets activity (in thousands):

	December 31, 2020						December 31, 2019
	Gross						Gross
	Carrying		Accumulated				Carrying		Accumulated
	Value		Amortization		Total		Value		Amortization		Total
Finite‑lived intangible assets:
Broker relationships	$	25,000	$	(13,932)	$	11,068	$	25,000	$	(10,807)	$	14,193
Borrower relationships		14,400		(6,420)		7,980		14,400		(4,980)		9,420
Below market leases		4,010		(3,233)		777		4,010		(2,548)		1,462
Infinite‑lived intangible assets:
Fannie Mae DUS license		17,100		—		17,100		17,100		—		17,100
Freddie Mac Program Plus license		8,700		—		8,700		8,700		—		8,700
FHA license		3,200		—		3,200		3,200		—		3,200
	$	72,410	$	(23,585)	$	48,825	$	72,410	$	(18,335)	$	54,075

The amortization expense recorded for these intangible assets were $5.3 million, $5.5 million and $5.6 million during 2020, 2019 and 2018, respectively.

At December 31, 2020, the weighted average remaining lives of our amortizable finite-lived intangible assets and the estimated amortization expense for each of the succeeding five years are as follows ($ in thousands):

		Estimated Amortization Expense for the
		Years Ending December 31,
	Wtd. Avg.
	Remaining Life
	(in years)	2021		2022		2023		2024		2025
Finite‑lived intangible assets:
Broker relationships	3.5	$	3,125	$	3,125	$	3,125	$	1,693	$	—
Borrower relationships	5.5		1,440		1,440		1,440		1,440		1,440
Below market leases	6.2		126		126		126		126		126
	4.4	$	4,691	$	4,691	$	4,691	$	3,259	$	1,566

See Note 21 for details of goodwill and other intangible assets by segment.

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Debt Obligations

12 Months Ended

Dec. 31, 2020

Debt Obligations

Debt Obligations

Note 11 — Debt Obligations

Credit Facilities and Repurchase Agreements

Borrowings under our credit facilities and repurchase agreements are as follows ($ in thousands):

	December 31, 2020								December 31, 2019
			Debt		Collateral						Debt		Collateral
			Carrying		Carrying		Wtd. Avg.				Carrying		Carrying		Wtd. Avg.
	UPB		Value(1)		Value		Note Rate		UPB		Value(1)		Value		Note Rate
Structured Business
$700 million joint repurchase facility	$	682,958	$	681,006	$	1,054,562	2.55	%	$	225,051	$	224,658	$	339,378	4.06	%
$400 million repurchase facility		192,193		191,622		259,559	2.99	%		218,891		218,418		291,292	3.76	%
$200 million repurchase facility		71,656		71,627		87,242	2.73	%		40,612		40,530		48,086	4.22	%
$148.8 million loan specific credit facilities		148,798		148,615		198,550	3.03	%		133,957		133,528		190,716	4.14	%
$100 million credit facility		39,389		39,346		47,912	2.24	%		4,690		4,570		7,000	3.56	%
$100 million credit facility		—		—		—	—			—		—		—	—
$100 million repurchase facility		31,780		31,780		40,551	1.92	%		45,962		45,843		63,800	3.56	%
$50 million credit facility		16,002		15,992		21,300	2.17	%		14,948		14,933		17,650	3.81	%
$50 million credit facility		23,857		23,606		31,809	4.06	%		12,349		12,191		16,499	4.32	%
$30 million working capital facility		30,000		30,000		—	3.55	%		—		—		—	—
$25 million credit facility		9,539		9,323		14,340	2.43	%		19,936		19,651		28,572	4.07	%
$1.4 million master security agreements		1,441		1,441		—	4.10	%		3,267		3,267		—	4.08	%
Repurchase facilities - securities (2)		38,487		38,487		—	3.47	%		217,105		217,105		—	3.90	%
Structured Business total	$	1,286,100	$	1,282,845	$	1,755,825	2.73	%	$	936,768	$	934,694	$	1,002,993	3.94	%
Agency Business
$750 million ASAP agreement	$	301,455	$	301,455	$	302,491	1.40	%	$	148,725	$	148,725	$	148,725	2.81	%
$400 million joint repurchase facility		43,132		42,808		56,186	2.07	%		300,446		299,824		300,446	3.26	%
$400 million repurchase facility		174,555		174,515		174,555	1.64	%		187,742		187,698		187,742	2.91	%
$325 million credit facility		294,815		294,732		296,698	1.30	%		89,673		89,657		89,673	2.91	%
$250 million credit facility		88,911		88,896		88,911	1.65	%		—		—		—	—
$150 million credit facility		49,754		49,632		49,754	1.65	%		17,792		17,690		17,792	2.91	%
Agency Business total	$	952,622	$	952,038	$	968,595	1.48	%	$	744,378	$	743,594	$	744,378	3.03	%
Consolidated total	$	2,238,722	$	2,234,883	$	2,724,420	2.20	%	$	1,681,146	$	1,678,288	$	1,747,371	3.54	%

(1) The debt carrying value for the Structured Business at December 31, 2020 and 2019 was net of unamortized deferred finance costs of $3.3 million and $2.1 million, respectively. The debt carrying value for the Agency Business at December 31, 2020 and 2019 was net of unamortized deferred finance costs of $0.6 million and $0.2 million, respectively.

(2) These repurchase facilities are subject to margin call provisions associated with changes in interest spreads. As of December 31, 2020 and 2019, these facilities were collateralized by our CLO bonds retained and consolidated by us with a principal balance of zero and $234.9 million, respectively, B Piece bonds with a carrying value of $58.5 million and $68.7 million, respectively, and SFR bonds with a carrying value of $10.0 million and $20.0 million, respectively. During 2020, we significantly reduced the UPB of these facilities by $178.6 million to $38.5 million, primarily through a debt restructuring and the use of proceeds from our senior notes issued in the second quarter of 2020.

Generally, our credit facilities and repurchase agreements have extension options that are at the discretion of the banking institutions in which we have long standing relationships with. These facilities typically renew annually and also include a "wind-down" feature.

Joint Repurchase Facility. We have a $1.10 billion joint repurchase facility, which is shared between the Structured Business and the Agency Business, of which $600.0 million matures in March 2021 and $500.0 million matures in March 2022 with each maturity eligible for a one-year extension option. This facility is used to finance structured loans and includes an $800.0 million sublimit to finance Private Label loans, which expires in March 2021 unless that portion of the facility is extended through March 2022. There is no stated interest rate under the facility and the interest rate is determined on a loan-by-loan basis and may include a LIBOR floor

equal to a pro rata share of the LIBOR floors included in our originated loans. The facility has a maximum advance rate of 80% on all loans and has a $25.0 million over advance available to structured assets that bears interest at a rate of 650 basis points over LIBOR. If the estimated market value of the loans financed in this facility decrease, we may be required to pay down borrowings under this facility.

Structured Business. We utilize credit facilities and repurchase agreements with various financial institutions to finance our Structured Business loans and investments as described below.

At December 31, 2020 and 2019, the weighted average interest rate for the credit facilities and repurchase agreements of our Structured Business, including certain fees and costs, such as structuring, commitment, non-use and warehousing fees, was 2.97% and 4.39%, respectively. The leverage on our loan and investment portfolio financed through our credit facilities and repurchase agreements, excluding the securities repurchase facilities, working capital facility and the master security agreements used to finance leasehold and capital expenditure improvements at our corporate office, was 69% and 71% at December 31, 2020 and 2019, respectively.

We have a $400.0 million repurchase facility used to finance loans. The facility bears interest at a rate of 220 basis points over LIBOR with a LIBOR floor of 75 basis points and matures in September 2021, with quarterly extension options having an extended maturity date no later than March 2023. The facility has a maximum advance rate of 75%.

We have a $200.0 million repurchase facility to finance single-family rental properties. The facility bears interest at a rate of 275 basis points over LIBOR with a LIBOR floor of 25 basis points and matures in December 2021. The facility has a maximum advance rate of 85%.

We have several loan specific credit facilities totaling $148.8 million used to finance individual bridge loans. The facilities bear interest at rates ranging from 220 to 250 basis points over LIBOR and fixed rates ranging from 3.50% to 4.00% and mature between June 2021 and December 2022.

We have a $100.0 million credit facility to finance bridge loans that bears an interest rate ranging from 230 to 300 basis points over LIBOR depending on the property type financed, a LIBOR floor of 50 basis points and a July 2021 maturity date. This facility includes a $25.0 million sublimit to finance healthcare related loans. The facility has a maximum advance rate of 75%.

We have another $100.0 million credit facility to finance single-family rental properties that bears interest at a rate of 300 basis points over LIBOR with an interest rate floor of 4.00% and matures in October 2022. The facility has a maximum advance rate of 75%.

We have a $100.0 million repurchase facility to finance multifamily bridge loans that the interest rate is determined on a loan-by-loan basis with a LIBOR floor of 50 basis points and matures in September 2021. The facility has a maximum advance rate of 75%.

We have a $50.0 million credit facility to finance multifamily loans that bears interest at a rate of 200 basis points over LIBOR and matures in April 2021, with a one-year extension option. This facility has a maximum advance rate of 80%.

We have another $50.0 million credit facility to finance single-family rental properties that bears interest at a rate of 250 basis points over LIBOR with an interest rate floor of 4.00%. The facility matures in October 2022, with a one-year extension option, and has a maximum advance rate equal to the lesser of: (1) 75% of the UPB, (2) 50% of the appraised value of the collateral, or (3) 55% to 65% of the projected cost of construction.

We have a $30.0 million unsecured working capital line of credit that bears interest at a rate of 325 basis points over LIBOR with a LIBOR floor of 25 basis points. This line matures in November 2021 and is renewable annually.

We have a $25.0 million credit facility used to purchase loans that bears interest at a rate of 225 basis points over LIBOR and matures in June 2022, with a one-year extension option. This facility has a maximum advance rate of 80%.

We have two notes payable under master security agreements that were used to finance capital expenditures. The notes bear interest at a weighted average fixed rate of 4.10% and mature between 2021 and 2022.

We have four uncommitted repurchase facilities that are used to finance securities we retained in connection with our CLOs and our purchases of B Piece bonds from SBL program securitizations and SFR bonds. These facilities bear interest at rates ranging from 120 to 275 basis points over LIBOR and have no stated maturity dates.

Agency Business. We utilize credit facilities with various financial institutions to finance substantially all of our loans held-for-sale as described below.

We have a $750.0 million ASAP agreement with Fannie Mae providing us with a warehousing credit facility for mortgage loans that are to be sold to Fannie Mae and serviced under the Fannie Mae DUS program. The ASAP agreement is not a committed line, has no expiration date and bears interest at a rate of 115 basis points over SOFR, with a SOFR Floor of 25 basis points.

We have a $400.0 million repurchase facility that bears interest at a rate of 150 basis points over LIBOR and matures in October 2021. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have a $150.0 million credit facility that bears interest at a rate of 115 basis points over LIBOR and matures in March 2021. The facility was temporarily increased to $325.0 million, which expires in February 2021. The facility bears interest at a rate of 115 basis points over LIBOR for the initial $150.0 million and 140 basis points over LIBOR with a LIBOR floor of 25 basis points for amounts outstanding under the temporary increase. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have a $100.0 million credit facility that bears interest at a rate of 115 basis points over LIBOR with a LIBOR floor of 50 basis points and matures in June 2021. This facility was temporarily increased to $250.0 million, which expires in February 2021. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have another $150.0 million credit facility that bears interest at a rate of 140 basis points over LIBOR with a LIBOR floor of 25 basis points and matures in July 2021. This facility includes a $50.0 million sublimit for principal and interest advances we make as the primary servicer to Fannie Mae in connection with potential delinquent loans under the Fannie Mae forbearance program, which bears interest at a rate of 200 basis points over LIBOR with a LIBOR floor of 25 basis points. The financial institution that provided this facility has a security interest in the underlying mortgage notes that serve as collateral for this facility.

We have a $50.0 million letter of credit facility with a financial institution to secure obligations under the Fannie Mae DUS program and the Freddie Mac SBL program. The facility bears interest at a fixed rate of 2.875%, matures in September 2023 and is primarily collateralized by our servicing revenue as approved by Fannie Mae and Freddie Mac. The facility includes a $5.0 million sublimit for an obligation under the Freddie Mac SBL program. At December 31, 2020, the letters of credit outstanding include $45.0 million for the Fannie Mae DUS program and $5.0 million for the Freddie Mac SBL program.

CLOs

We account for our CLO transactions on our consolidated balance sheet as financing facilities. Our CLOs are VIEs for which we are the primary beneficiary and are consolidated in our financial statements. The investment grade tranches are treated as secured financings, and are non-recourse to us.

Borrowings and the corresponding collateral under our CLOs are as follows ($ in thousands):

	Debt						Collateral (3)
							Loans				Cash
			Carrying		Wtd. Avg.				Carrying		Restricted
December 31, 2020	Face Value		Value (1)		Rate (2)		UPB		Value		Cash (4)
CLO XIII	$	668,000	$	663,804	1.58	%	$	768,664	$	768,664	$	43
CLO XII		534,193		530,673	1.66	%		628,935		628,935		2,005
CLO XI		533,000		529,859	1.61	%		555,157		555,157		92,395
CLO X		441,000		438,442	1.61	%		522,132		522,132		25,537
CLO IX		356,150		354,531	1.53	%		457,903		457,903		18,703
Total CLOs	$	2,532,343	$	2,517,309	1.60	%	$	2,932,791	$	2,932,791	$	138,683

December 31, 2019
CLO XII	$	534,193	$	529,448	3.30	%	$	596,366	$	593,652	$	17,800
CLO XI		533,000		528,690	3.25	%		624,443		621,508		15,550
CLO X		441,000		437,391	3.26	%		509,887		507,854		37,287
CLO IX		356,400		353,473	3.17	%		407,696		406,463		47,230
CLO VIII		282,874		281,119	3.12	%		359,186		357,914		544
Total CLOs	$	2,147,467	$	2,130,121	3.23	%	$	2,497,578	$	2,487,391	$	118,411

(1) Debt carrying value is net of $15.0 million and $17.3 million of deferred financing fees at December 31, 2020 and 2019, respectively.

(2) At December 31, 2020 and 2019, the aggregate weighted average note rate for our CLOs, including certain fees and costs, was 1.93% and 3.63%, respectively.

(3) As of December 31, 2020 and 2019, there was no collateral deemed a credit risk.

(4) Represents restricted cash held for principal repayments as well as for reinvestment in the CLOs. Does not include restricted cash related to interest payments, delayed fundings and expenses totaling $49.5 million and $58.6 million at December 31, 2020 and 2019, respectively.

CLO XIII. In March 2020, we completed CLO XIII, issuing eight tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $738.0 million. Of the total CLO notes issued, $668.0 million were investment grade notes issued to third party investors and $70.0 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $640.5 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a three-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $159.5 million for the purpose of acquiring additional loan obligations for a period of up to 180 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $800.0 million, representing leverage of 84%. We retained a residual interest in the portfolio with a notional amount of $132.0 million, including the $70.0 million below investment grade notes. The notes sold to third parties had an initial weighted average interest rate of 1.41% plus one-month LIBOR and interest payments on the notes are payable monthly.

CLO XII. In November 2019, we completed CLO XII, issuing eight tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $585.8 million. Of the total CLO notes issued, $534.2 million were investment grade notes issued to third party investors and $51.6 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $510.9 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a three-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $124.1 million for the purpose of acquiring additional loan obligations for a period of up to 180 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $635.0 million, representing leverage of 84%. We retained a residual interest in the portfolio with a notional amount of $100.8 million, including the $51.6 million below investment grade notes. The notes had an initial weighted average interest rate of 1.50% plus one-month LIBOR and interest payments on the notes are payable monthly.

CLO XI. In June 2019, we completed CLO XI, issuing eight tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $602.1 million. Of the total CLO notes issued, $533.0 million were investment grade notes issued to third party investors and $69.1 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $520.4 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a three-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $129.6 million for the purpose of acquiring additional loan obligations for a period of up to 120 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $650.0 million, representing leverage of 82%. We retained a residual interest in the portfolio with a notional amount of $117.0 million, including the $69.1 million below investment grade notes. The notes had an initial weighted average interest rate of 1.44% plus one-month LIBOR and interest payments on the notes are payable monthly.

CLO X. In June 2018, we completed CLO X, issuing seven tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $494.2 million. Of the total CLO notes issued, $441.0 million were investment grade notes issued to third party investors and $53.2 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $501.9 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a stated maturity date in June 2028 and a four-year replacement period that allows the principal proceeds and sale proceeds (if any) of the loan obligations to be reinvested in qualifying replacement loan obligations, subject to the satisfaction of certain conditions set forth in the indenture. Thereafter, the outstanding debt balance will be reduced as loans are repaid. Initially, the proceeds of the issuance of the securities also included $58.1 million for the purpose of acquiring additional loan obligations for a period of up to 120 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $560.0 million, representing leverage of 79%. We retained a residual interest in the portfolio with a notional amount of $119.0 million, including the $53.2 million below investment grade notes. The notes had an initial weighted average interest rate of 1.45% plus one-month LIBOR and interest payments on the notes are payable monthly.

CLO IX. In December 2017, we completed CLO IX, issuing five tranches of CLO notes through two newly-formed wholly-owned subsidiaries totaling $388.2 million. Of the total CLO notes issued, $356.4 million were investment grade notes issued to third party investors and $31.8 million were below investment grade notes retained by us. As of the CLO closing date, the notes were secured by a portfolio of loan obligations with a face value of $387.3 million, consisting primarily of bridge loans that were contributed from our existing loan portfolio. The financing has a stated maturity date in December 2027 and had a three-year replacement period that expired in December 2020, therefore, the outstanding debt balance will reduce as loans are repaid. Initially, the proceeds of the issuance of the securities also included $92.7 million for the purpose of acquiring additional loan obligations for a period of up to 120 days from the CLO closing date, which we subsequently utilized, resulting in the issuer owning loan obligations with a face value of $480.0 million, representing leverage of 74%. We retained a residual interest in the portfolio with a notional amount of $123.6 million, including the $31.8 million below investment grade notes. The notes had an initial weighted average interest rate of 1.36% plus LIBOR and interest payments on the notes are payable monthly.

CLO VIII. In March 2020, we unwound CLO VIII redeeming $282.9 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets primarily within CLO XIII, as well as with cash held by CLO VIII, and expensed $1.5 million of deferred financing fees into loss on extinguishment of debt on the consolidated statements of income.

CLO VII. In November 2019, we unwound CLO VII redeeming $279.0 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets within our existing financing facilities (including CLO XII), as well as with cash held by CLO VII, and expensed $1.4 million of deferred financing fees into interest expense on the consolidated statements of income.

CLO VI. In June 2019, we unwound CLO VI redeeming $250.3 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets within our existing financing facilities (including CLO XI), as well as with cash held by CLO VI, and expensed $1.2 million of deferred financing fees into interest expense on the consolidated statements of income.

CLO V. In June 2018, we unwound CLO V, redeeming $267.8 million of outstanding notes which were repaid primarily from the refinancing of the remaining assets within our existing financing facilities (including CLO X), as well as with cash held by CLO V, and expensed $1.3 million of deferred financing fees into interest expense on the consolidated statements of income.

Luxembourg Debt Fund

In April 2020, we completed the unwind of the Debt Fund and redeemed all the outstanding notes with a portion of the proceeds from our senior unsecured notes issued in March 2020 described below and recorded a loss on extinguishment of debt of $1.6 million, which was primarily comprised of deferred financing fees. The Debt Fund was a VIE for which we were the primary beneficiary and was consolidated in our financial statements.

Senior Unsecured Notes

A summary of our senior unsecured notes is as follows (in thousands):

Senior			December 31, 2020							December 31, 2019
Unsecured	Issuance				Carrying		Wtd. Avg.					Carrying		Wtd. Avg.
Notes	Date	Maturity	UPB		Value (1)		Rate (2)			UPB		Value (1)		Rate (2)
8.00% Notes (3)	Apr. 2020	Apr. 2023	$	70,750	$	69,793		8.00	%	$	—	$	—		—
4.50% Notes (3)	Mar. 2020	Mar. 2027		275,000		271,994		4.50	%		—		—		—
4.75% Notes (4)	Oct. 2019	Oct. 2024		110,000		108,668		4.75	%		110,000		108,370		4.75	%
5.75% Notes (4)	Mar. 2019	Apr. 2024		90,000		88,751		5.75	%		90,000		88,369		5.75	%
5.625% Notes (4)	Mar. 2018	May 2023		125,000		123,637		5.63	%		125,000		123,060		5.63	%
			$	670,750	$	662,843		5.29	%	$	325,000	$	319,799		5.44	%

(1) At December 31, 2020 and 2019, the carrying value is net of deferred financing fees of $7.9 million and $5.2 million, respectively.

(2) At December 31, 2020 and 2019, the aggregate weighted average note rate, including certain fees and costs, was 5.65% and 5.82%, respectively.

(3) These notes can be redeemed by us prior to three months before the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus a "make-whole" premium and accrued and unpaid interest. We have the right to redeem the

notes three months prior to or after the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus accrued and unpaid interest.

(4) These notes can be redeemed by us at any time prior to the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus a "make-whole" premium and accrued and unpaid interest. We have the right to redeem the notes on or after the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus accrued and unpaid interest.

In April 2020, we issued $40.5 million aggregate principal amount of 8.00% senior unsecured notes due in April 2023 (the "Initial Notes") in a private placement, and, in June 2020, we issued an additional $30.3 million (the "Reopened Notes" and, together with the Initial Notes, the "8.00% Notes,") which brought the aggregate outstanding principal amount to $70.8 million. The Reopened Notes are fully fungible with, and rank equally in right of payment with the Initial Notes. We received total proceeds of $69.6 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds from the issuances to repay secured indebtedness, make investments relating to our business and for general corporate purposes.

In March 2020, we issued $275.0 million aggregate principal amount of 4.50% senior unsecured notes due in March 2027 (the "4.50% Notes") in a private placement. We received proceeds of $271.8 million from the issuance, after deducting the underwriting discount and other offering expenses. We used a significant portion of the net proceeds to repay secured indebtedness.

In October 2019, we issued $110.0 million aggregate principal amount of 4.75% senior unsecured notes due in October 2024 (the "4.75% Notes") in a private placement. We received proceeds of $108.2 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds to make investments and for general corporate purposes.

In March 2019, we issued $90.0 million aggregate principal amount of 5.75% senior unsecured notes due in April 2024 (the "5.75% Notes") in a private placement. We received proceeds of $88.2 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds to make investments and for general corporate purposes.

In March 2018, we issued $100.0 million aggregate principal amount of 5.625% senior unsecured notes due in May 2023 (the “Initial Notes”) in a private placement, and, in May 2018, we issued an additional $25.0 million (the “Reopened Notes” and, together with the Initial Notes, the “5.625% Notes,”) which brought the aggregate outstanding principal amount to $125.0 million. The Reopened Notes are fully fungible with, and rank equally in right of payment with the Initial Notes. We received total proceeds of $122.3 million from the issuances, after deducting the underwriting discount and other offering expenses. We used the net proceeds from the Initial Notes to fully redeem 7.375% senior unsecured notes totaling $97.9 million and the net proceeds from the Reopened Notes to make investments and for general corporate purposes.

Convertible Senior Unsecured Notes

In 2019, we issued $264.0 million in aggregate principal amount of 4.75% convertible notes through a private placement offering, which includes the exercised purchaser’s total over-allotment option of $34.0 million. The 4.75% convertible notes pay interest semiannually in arrears and are scheduled to mature in November 2022, unless earlier converted or repurchased by the holders pursuant to their terms. The initial conversion rate and the conversion rate at December 31, 2019 was 56.1695 shares of common stock per $1,000 of principal representing a conversion price of $17.80 per share of common stock. We received proceeds totaling $256.5 million, net of the underwriter’s discount and fees, which is being amortized through interest expense over the life of such notes. We used the net proceeds from the issuance primarily for the exchange of $228.7 million of our 5.25% convertible notes for a combination of $233.1 million in cash (which included accrued interest) and 4,478,315 shares of our common stock. The remaining net proceeds were used for general corporate purposes. During 2019, we recorded a loss on extinguishment of debt of $7.3 million in connection with this exchange, which included an inducement charge of $1.1 million. As of December 31, 2020, the 4.75% convertible notes had conversion rates of 56.3058 shares, common stock per $1,000 of principal, which represented a conversion price of $17.76 per share of common stock.

In 2018, we completed a similar exchange where we used the net proceeds from two separate private placements of our 5.25% convertible notes to initially exchange $127.6 million of our 5.375% convertible notes and $99.8 million of our 6.50% convertible notes for a combination of $219.8 million in cash (which included accrued interest) and 6,820,196 shares of our common stock.

During 2018, we recorded a loss on extinguishment of debt of $5.0 million in connection with these exchanges, which included an inducement charge of $1.1 million.

At December 31, 2020, there were $0.5 million and $13.8 million aggregate principal amount remaining of our 5.25% convertible notes issued on July 3, 2018 and 5.25% convertible notes issued on July 20, 2018, respectively. The initial conversion rates of the 5.25% convertible notes issued on July 3, 2018 and 5.25% convertible notes issued on July 20, 2018 were 86.9943 shares and 77.8331 shares, respectively, of common stock per $1,000 of principal, which represented a conversion price of $11.50 per share and $12.85 per share of common stock, respectively. At December 31, 2020, the 5.25% convertible notes issued on July 3, 2018 and 5.25% convertible notes issued on July 20, 2018 had conversion rates of 91.0613 shares and 81.4718 shares, respectively, of common stock per $1,000 of principal, which represented a conversion price of $10.98 per share and $12.27 per share of common stock, respectively. The 5.25% convertible notes pay interest semiannually in arrears and has a scheduled maturity date in July 2021, unless earlier converted or repurchased by the holders pursuant to their terms.

Our convertible senior unsecured notes are not redeemable by us prior to their maturities and are convertible by the holder into, at our election, cash, shares of our common stock or a combination of both, subject to the satisfaction of certain conditions and during specified periods. The conversion rates are subject to adjustment upon the occurrence of certain specified events and the holders may require us to repurchase all, or any portion, of their notes for cash equal to 100% of the principal amount, plus accrued and unpaid interest, if we undergo a fundamental change specified in the agreements. We intend to settle the principal balance of our convertible debt in cash and have not assumed share settlement of the principal balance for purposes of computing EPS. At the time of issuance, there was no precedent or policy that would indicate that we would settle the principal in shares or the conversion spread in cash.

Accounting guidance requires that convertible debt instruments with cash settlement features, including partial cash settlement, account for the liability component and equity component (conversion feature) of the instrument separately. The initial value of the liability component reflects the present value of the discounted cash flows using the nonconvertible debt borrowing rate at the time of the issuance. The debt discount represents the difference between the proceeds received from the issuance and the initial carrying value of the liability component, which is accreted back to the notes principal amount through interest expense over the term of the notes, which was 1.77 years and 2.67 years at December 31, 2020 and 2019, respectively, on a weighted average basis.

The UPB, unamortized discount and net carrying amount of the liability and equity components of our convertible notes are as follows (in thousands):

	Liability								Equity
	Component								Component
			Unamortized Debt		Unamortized Deferred		Net Carrying		Net Carrying
Period	UPB		Discount		Financing Fees		Value		Value
December 31, 2020	$	278,300	$	5,636	$	4,691	$	267,973	$	9,962
December 31, 2019	$	300,914	$	9,235	$	7,527	$	284,152	$	9,962

During 2020, we incurred interest expense on the notes totaling $20.0 million, of which $13.4 million, $3.6 million and $3.0 million related to the cash coupon, amortization of the debt discount and of the deferred financing fees, respectively. During 2019, we incurred interest expense on the notes totaling $28.3 million, of which $13.5 million, $7.9 million and $6.8 million related to the cash coupon, amortization of the debt discount and of the deferred financing fees, respectively. Including the amortization of the deferred financing fees and debt discount, our weighted average total cost of the notes was 6.75% and 6.80% at December 31, 2020 and 2019, respectively.

Junior Subordinated Notes

The carrying values of borrowings under our junior subordinated notes were $141.7 million and $140.9 million at December 31, 2020 and 2019, respectively, which is net of a deferred amount of $10.8 million and $11.4 million, respectively, (which is amortized into interest expense over the life of the notes) and deferred financing fees of $1.8 million and $2.0 million, respectively. These notes have maturities ranging from March 2034 through April 2037 and pay interest quarterly at a floating rate based on LIBOR. The

weighted average note rate was 3.06% and 4.75% at December 31, 2020 and 2019, respectively. Including certain fees and costs, the weighted average note rate was 3.15% and 4.83% at December 31, 2020 and 2019, respectively.

Debt Covenants

Credit Facilities, Repurchase Agreements and Unsecured Debt. The credit facilities, repurchase agreements and unsecured debt (senior and convertible notes) contain various financial covenants, including, but not limited to, minimum liquidity requirements, minimum net worth requirements, as well as certain other debt service coverage ratios, debt to equity ratios and minimum servicing portfolio tests. We were in compliance with all financial covenants and restrictions at December 31, 2020.

CLOs. Our CLO vehicles contain interest coverage and asset overcollateralization covenants that must be met as of the waterfall distribution date in order for us to receive such payments. If we fail these covenants in any of our CLOs, all cash flows from the applicable CLO would be diverted to repay principal and interest on the outstanding CLO bonds and we would not receive any residual payments until that CLO regained compliance with such tests. Our CLOs were in compliance with all such covenants as of December 31, 2020, as well as on the most recent determination dates in January 2021. In the event of a breach of the CLO covenants that could not be cured in the near-term, we would be required to fund our non-CLO expenses, including employee costs, distributions required to maintain our REIT status, debt costs, and other expenses with (i) cash on hand, (ii) income from any CLO not in breach of a covenant test, (iii) income from real property and loan assets, (iv) sale of assets, or (v) accessing the equity or debt capital markets, if available. We have the right to cure covenant breaches which would resume normal residual payments to us by purchasing non-performing loans out of the CLOs. However, we may not have sufficient liquidity available to do so at such time.

Our CLO compliance tests as of the most recent determination dates in January 2021 are as follows:

Cash Flow Triggers	CLO IX		CLO X		CLO XI		CLO XII		CLO XIII
Overcollateralization (1)
Current	134.70	%	126.98	%	121.95	%	118.87	%	119.76	%
Limit	133.68	%	125.98	%	120.95	%	117.87	%	118.76	%
Pass / Fail	Pass		Pass		Pass		Pass		Pass
Interest Coverage (2)
Current	556.75	%	429.45	%	451.98	%	371.18	%	365.83	%
Limit	120.00	%	120.00	%	120.00	%	120.00	%	120.00	%
Pass / Fail	Pass		Pass		Pass		Pass		Pass

(1) The overcollateralization ratio divides the total principal balance of all collateral in the CLO by the total principal balance of the bonds associated with the applicable ratio. To the extent an asset is considered a defaulted security, the asset’s principal balance for purposes of the overcollateralization test is the lesser of the asset’s market value or the principal balance of the defaulted asset multiplied by the asset’s recovery rate which is determined by the rating agencies. Rating downgrades of CLO collateral will generally not have a direct impact on the principal balance of a CLO asset for purposes of calculating the CLO overcollateralization test unless the rating downgrade is below a significantly low threshold (e.g. CCC-) as defined in each CLO vehicle.

(2) The interest coverage ratio divides interest income by interest expense for the classes senior to those retained by us.

Our CLO overcollateralization ratios as of the determination dates subsequent to each quarter are as follows:

Determination (1)	CLO IX		CLO X		CLO XI		CLO XII		CLO XIII
January 2021	134.70	%	126.98	%	121.95	%	118.87	%	119.76	%
October 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
July 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
April 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
January 2020	134.68	%	126.98	%	121.95	%	118.87	%	—

(1) The table above represents the quarterly trend of our overcollateralization ratio, however, the CLO determination dates are monthly and we were in compliance with this test for all periods presented.

The ratio will fluctuate based on the performance of the underlying assets, transfers of assets into the CLOs prior to the expiration of their respective replenishment dates, purchase or disposal of other investments, and loan payoffs. No payment due under the junior subordinated indentures may be paid if there is a default under any senior debt and the senior lender has sent notice to the trustee. The junior subordinated indentures are also cross-defaulted with each other.

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Allowance for Loss-Sharing Obligations

12 Months Ended

Dec. 31, 2020

Allowance for Loss-Sharing Obligations

Allowance for Loss-Sharing Obligations

Note 12 — Allowance for Loss-Sharing Obligations

Our allowance for loss-sharing obligations related to the Fannie Mae DUS program is as follows (in thousands):

	Year Ended December 31,
	2020		2019
Beginning balance	$	34,648	$	34,298
Impact of adopting CECL - January 1, 2020		14,406		—
Provisions for loss sharing		16,379		4,879
Provisions reversal for loan repayments		(1,557)		(3,732)
Recoveries (charge-offs), net		427		(797)
Ending balance	$	64,303	$	34,648

When a loan is sold under the Fannie Mae DUS program, we undertake an obligation to partially guarantee the performance of the loan. A liability is recognized for the fair value of the guarantee obligation undertaken for the non-contingent aspect of the guarantee and is removed only upon either the expiration or settlement of the guarantee. At December 31, 2020 and 2019, guarantee obligations of $34.0 million and $32.2 million, respectively, were included in the allowance for loss-sharing obligations.

In addition to and separately from the fair value of the guarantee, we estimate our allowance for loss-sharing under CECL over the contractual period in which we are exposed to credit risk. The current expected loss related to loss-sharing was based on a collective pooling basis with similar risk characteristics, a reasonable and supportable forecast and a reversion period based on our average historical losses through the remaining contractual term of the portfolio. The increase in the provision for credit losses during 2020 of $16.4 million, compared to the January 1, 2020 cumulative-effect adjustment upon adoption of CECL of $14.4 million, is primarily attributed to the significant adverse change in the economic outlook due to the COVID-19 pandemic.

When we settle a loss under the DUS loss-sharing model, the net loss is charged-off against the previously recorded loss-sharing obligation. The settled loss is often net of any previously advanced principal and interest payments in accordance with the DUS program, which are reflected as reductions to the proceeds needed to settle losses. At December 31, 2020 and 2019, we had outstanding advances of $0.1 million and $0.5 million, respectively, which were netted against the allowance for loss-sharing obligations.

At December 31, 2020, our allowance for loss-sharing obligations , associated with expected losses under CECL was $30.3 million and represented 0.17% of the Fannie Mae servicing portfolio.

At December 31, 2020 and 2019, the maximum quantifiable liability associated with our guarantees under the Fannie Mae DUS agreement was $3.41 billion and $2.73 billion, respectively. The maximum quantifiable liability is not representative of the actual loss we would incur. We would be liable for this amount only if all of the loans we service for Fannie Mae, for which we retain some risk of loss, were to default and all of the collateral underlying these loans was determined to be without value at the time of settlement.

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Derivative Financial Instruments

12 Months Ended

Dec. 31, 2020

Derivative Financial Instruments

Derivative Financial Instruments

Note 13 — Derivative Financial Instruments

We enter into derivative financial instruments to manage exposures that arise from business activities resulting in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. We do not use these derivatives for speculative purposes, but are instead using them to manage our exposure to interest rate risk.

Agency Rate Lock and Forward Sale Commitments. We enter into contractual commitments to originate and sell mortgage loans at fixed prices with fixed expiration dates. The commitments become effective when the borrower “rate locks” a specified interest rate within time frames established by us. All potential borrowers are evaluated for creditworthiness prior to the extension of the commitment. Market risk arises if interest rates move adversely between the time of the rate lock by the borrower and the sale date of the loan to an investor. To mitigate the effect of the interest rate risk inherent in providing rate lock commitments to borrowers under the GSE programs, we enter into a forward sale commitment with the investor simultaneously with the rate lock commitment with the borrower. The forward sale contract locks in an interest rate and price for the sale of the loan. The terms of the contract with the investor and the rate lock with the borrower are matched in substantially all respects, with the objective of eliminating interest rate risk to the extent practical. Sale commitments with the investors have an expiration date that is longer than our related commitments to the borrower to allow, among other things, for closing of the loan and processing of paperwork to deliver the loan into the sale commitment.

These commitments meet the definition of a derivative and are recorded at fair value, including the effects of interest rate movements which are reflected as a component of (loss) gain on derivative instruments, net in the consolidated statements of operations. The estimated fair value of rate lock commitments also includes the fair value of the expected net cash flows associated with the servicing of the loan which is recorded as income from MSRs in the consolidated statements of operations. During 2020, 2019 and 2018, we recorded net gains of $3.4 million, net losses of $7.8 million and net gains of $6.0 million, respectively, from changes in the fair value of these derivatives in (loss) gain on derivative instruments, net and $165.5 million, $90.8 and $98.8 million, respectively, of income from MSRs. See Note 14 for details.

Interest Rate Swap Futures. We enter into Swap Futures to hedge our exposure to changes in interest rates inherent in (1) our Structured Business SFR loans from the time the loans are originated until the time they can be financed with match term fixed rate securitized debt, and (2) our held-for-sale Agency Business Private Label loans from the time the loans are rate locked until sale and securitization. The Swap Futures do not meet the criteria for hedge accounting, typically have a three-month maturity and are tied to the five-year and ten-year swap rates. Our Swap Futures are cleared by a central clearing house and variation margin payments, made in cash, are treated as a legal settlement of the derivative itself as opposed to a pledge of collateral.

During 2020, we recorded realized losses of $3.0 million and unrealized gains of $0.2 million to our Structured Business and realized losses of $57.1 million and unrealized losses of $1.7 million to our Agency Business related to our Swap Futures. During 2019, we recorded realized losses of $0.4 million and unrealized gains of $0.2 million to our Structured Business and realized gains of $4.6 million and unrealized gains of $1.5 million to our Agency Business related to our Swap Futures. The realized and unrealized gains and losses are recorded in loss on derivative instruments, net on our consolidated statements of income.

A summary of our non-qualifying derivative financial instruments is as follows ($ in thousands):

	December 31, 2020
					Fair Value
		Notional		Balance Sheet	Derivative		Derivative
Derivative	Count	Value		Location	Assets		Liabilities
Agency Business
Rate Lock Commitments	7	$	136,354	Other Assets/Other Liabilities	$	1,967	$	(231)
Forward Sale Commitments	114		1,048,763	Other Assets/Other Liabilities		1,925		(990)
Swap Futures	453		45,300			—		—
		$	1,230,417		$	3,892	$	(1,221)

	December 31, 2019
Agency Business
Rate Lock Commitments	5	$	37,657	Other Assets/Other Liabilities	$	1,066	$	(202)
Forward Sale Commitments	79		483,576	Other Assets/Other Liabilities		369		(2,895)
Swap Futures	3,274		327,400			—		—
		$	848,633		$	1,435	$	(3,097)
Structured Business
Swap Futures	271	$	27,100			—		—

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Fair Value

12 Months Ended

Dec. 31, 2020

Fair Value

Fair Value

Note 14 — Fair Value

Fair value estimates are dependent upon subjective assumptions and involve significant uncertainties resulting in variability in estimates with changes in assumptions. The following table summarizes the principal amounts, carrying values and the estimated fair values of our financial instruments (in thousands):

	December 31, 2020						December 31, 2019
	Principal /		Carrying		Estimated		Principal /		Carrying		Estimated
	Notional Amount		Value		Fair Value		Notional Amount		Value		Fair Value
Financial assets:
Loans and investments, net	$	5,475,082	$	5,285,868	$	5,428,141	$	4,279,611	$	4,189,960	$	4,228,071
Loans held-for-sale, net		968,595		986,919		1,007,294		847,126		861,360		876,975
Capitalized mortgage servicing rights, net		n/a		379,974		415,495		n/a		286,420		328,995
Securities held-to-maturity, net		140,124		95,524		94,128		111,028		88,699		91,738
Derivative financial instruments		865,975		3,892		3,892		173,532		1,435		1,435
Financial liabilities:
Credit and repurchase facilities	$	2,238,722	$	2,234,883	$	2,235,668	$	1,681,146	$	1,678,288	$	1,677,658
Collateralized loan obligations		2,532,343		2,517,309		2,495,195		2,147,467		2,130,121		2,147,944
Senior unsecured notes		670,750		662,843		670,117		325,000		319,799		331,225
Convertible senior unsecured notes, net		278,300		267,973		280,636		300,914		284,152		310,778
Junior subordinated notes		154,336		141,656		99,594		154,336		140,949		97,668
Derivative financial instruments		319,142		1,221		1,221		347,701		3,097		3,097
Debt fund		—		—		—		70,000		68,629		70,138

Assets and liabilities disclosed at fair value are categorized based upon the level of judgment associated with the inputs used to measure their fair value. Determining which category an asset or liability falls within the hierarchy requires judgment and we evaluate our hierarchy disclosures each quarter. Hierarchical levels directly related to the amount of subjectivity associated with the inputs to fair valuation of these assets and liabilities are as follows:

Level 1 —Inputs are unadjusted and quoted prices exist in active markets for identical assets or liabilities, such as government, agency and equity securities. 

Level 2—Inputs (other than quoted prices included in Level 1) are observable for the asset or liability through correlation with market data. Level 2 inputs may include quoted market prices for a similar asset or liability, interest rates and credit risk. Examples include non-government securities, certain mortgage and asset-backed securities, certain corporate debt and certain derivative instruments.

Level 3—Inputs reflect our best estimate of what market participants would use in pricing the asset or liability and are based on significant unobservable inputs that require a considerable amount of judgment and assumptions. Examples include certain mortgage and asset-backed securities, certain corporate debt and certain derivative instruments.

The following is a description of the valuation techniques used to measure fair value and the general classification of these instruments pursuant to the fair value hierarchy.

Loans and investments, net. Fair values of loans and investments that are not impaired are estimated using inputs based on direct capitalization rate and discounted cash flow methodologies using discount rates, which, in our opinion, best reflect current market interest rates that would be offered for loans with similar characteristics and credit quality (Level 3). Fair values of impaired loans and investments are estimated using inputs that require significant judgments, which include assumptions regarding discount rates, capitalization rates, creditworthiness of major tenants, occupancy rates, availability of financing, exit plans and other factors (Level 3).

Loans held-for-sale, net. Consists of originated loans that are generally expected to be transferred or sold within 60 days to 180 days of loan funding, and are valued using pricing models that incorporate observable inputs from current market assumptions or a hypothetical securitization model utilizing observable market data from recent securitization spreads and observable pricing of loans with similar characteristics (Level 2). Fair value includes the fair value allocated to the associated future MSRs and is calculated pursuant to the valuation techniques described below for capitalized mortgage servicing rights, net (Level 3).

Capitalized mortgage servicing rights, net. Fair values are estimated using inputs based on discounted future net cash flow methodology (Level 3). The fair value of MSRs carried at amortized cost are estimated using a process that involves the use of independent third-party valuation experts, supported by commercially available discounted cash flow models and analysis of current market data. The key inputs used in estimating fair value include the contractually specified servicing fees, prepayment speed of the underlying loans, discount rate, annual per loan cost to service loans, delinquency rates, late charges and other economic factors.

Securities held-to-maturity, net. Fair values are approximated using inputs based on current market quotes received from financial sources that trade such securities and are based on prevailing market data and, in some cases, are derived from third-party proprietary models based on well recognized financial principles and reasonable estimates about relevant future market conditions (Level 3).

Derivative financial instruments. The fair values of rate lock and forward sale commitments are estimated using valuation techniques, which include internally-developed models developed based on changes in the U.S. Treasury rate and other observable market data (Level 2). The fair value of rate lock commitments includes the fair value of the expected net cash flows associated with the servicing of the loans, see capitalized mortgage servicing rights, net above for details on the applicable valuation technique (Level 3). We also consider the impact of counterparty non-performance risk when measuring the fair value of these derivatives. Given the credit quality of our counterparties, the short duration of interest rate lock commitments and forward sale contracts, and our historical experience, the risk of nonperformance by our counterparties is not significant.

Credit facilities and repurchase agreements. Fair values for credit facilities and repurchase agreements of the Structured Business are estimated using discounted cash flow methodology, using discount rates, which, in our opinion, best reflect current market interest rates for financing with similar characteristics and credit quality (Level 3). The majority of our credit facilities and repurchase agreement for the Agency Business bear interest at rates that are similar to those available in the market currently and the fair values are estimated using Level 2 inputs. For these facilities, the fair values approximate their carrying values.

Collateralized loan obligations, junior subordinated notes and Debt Fund. Fair values are estimated based on broker quotations, representing the discounted expected future cash flows at a yield that reflects current market interest rates and credit spreads (Level 3).

Senior unsecured notes. Fair values are estimated at current market quotes received from active markets when available (Level 1). If quotes from active markets are unavailable, then the fair values are estimated utilizing current market quotes received from inactive markets (Level 2).

Convertible senior unsecured notes, net. Fair values are estimated based on current market quotes received from inactive markets (Level 2).

We measure certain financial assets and financial liabilities at fair value on a recurring basis. The fair values of these financial assets and liabilities are determined using the following input levels as of December 31, 2020 (in thousands):

					Fair Value Measurements Using Fair
	Carrying				Value  Hierarchy
	Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Derivative financial instruments	$	3,892	$	3,892	$	—	$	1,925	$	1,967
Financial liabilities:
Derivative financial instruments	$	1,221	$	1,221	$	—	$	1,221	$	—

We measure certain financial and non-financial assets at fair value on a nonrecurring basis. The fair values of these financial and non-financial assets, if applicable, were determined using the following input levels as of December 31, 2020 (in thousands):

					Fair Value Measurements Using Fair
	Net Carrying				Value Hierarchy
	Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Impaired loans, net (1)	$	148,673	$	148,673	$	—	$	—	$	148,673

(1) We had an allowance for loan losses of $106.3 million relating to ten loans with an aggregate carrying value, before loan loss reserves, of $254.9 million at December 31, 2020.

Loan impairment assessments. Loans held for investment are intended to be held to maturity and, accordingly, are carried at cost, net of unamortized loan origination costs and fees, loan purchase discounts, and net of the allowance for loan losses, when such loan or investment is deemed to be impaired. We consider a loan impaired when, based upon current information, it is probable that we will be unable to collect all amounts due for both principal and interest according to the contractual terms of the loan agreement. We evaluate our loans to determine if the value of the underlying collateral securing the impaired loan is less than the net carrying value of the loan, which may result in an allowance and corresponding charge to the provision for loan losses. These valuations require significant judgments, which include assumptions regarding capitalization and discount rates, revenue growth rates, creditworthiness of major tenants, occupancy rates, availability of financing, exit plan and other factors. The table above and below includes all impaired loans, regardless of the period in which the impairment was recognized.

Quantitative information about Level 3 fair value measurements at December 31, 2020 is as follows ($ in thousands):

			Valuation
	Fair Value		Techniques	Significant Unobservable Inputs
Financial assets:
Impaired loans:
Hotel	$	82,113	Discounted cash flows /	Discount rate	7.50	%
			direct capitalization	Capitalization rate	5.00	%
				Revenue growth rate	25.00	%
Land		49,960	Discounted cash flows	Discount rate	21.50	%
				Revenue growth rate	3.00	%
Retail		15,105	Discounted cash flows	Discount rate	10.15	%
				Capitalization rate	9.25	%
				Revenue growth rate	1.68	%
Healthcare		828	Discounted cash flows	Capitalization rate	14.30	%
Office		666	Discounted cash flows	Discount rate	11.00	%
				Capitalization rate	9.00	%
				Revenue growth rate	2.50	%
Derivative financial instruments:
Rate lock commitments		1,967	Discounted cash flows	W/A discount rate	13.30	%

The derivative financial instruments using Level 3 inputs are outstanding for short periods of time (generally less than 60 days). A roll-forward of Level 3 derivative instruments is as follows (in thousands):

	Fair Value Measurements Using
	Significant Unobservable Inputs
	for the Year Ended December 31,
	2020		2019		2018
Derivative assets and liabilities, net
Beginning balance	$	1,066	$	324	$	276
Settlements		(164,654)		(83,992)		(98,791)
Realized gains recorded in earnings		163,588		83,668		98,515
Unrealized gains recorded in earnings		1,967		1,066		324
Ending balance	$	1,967	$	1,066	$	324

The components of fair value and other relevant information associated with our rate lock commitments, forward sales commitments and the estimated fair value of cash flows from servicing on loans held-for-sale are as follows (in thousands):

	Notional/		Fair Value of		Interest Rate		Total Fair Value
December 31, 2020	Principal Amount		Servicing Rights		Movement Effect		Adjustment
Rate lock commitments	$	136,354	$	1,967	$	(231)	$	1,736
Forward sale commitments		1,048,763		—		231		231
Loans held-for-sale, net (1)		968,595		21,601		—		21,601
Total			$	23,568	$	—	$	23,568

(1) Loans held-for-sale, net are recorded at the lower of cost or market on an aggregate basis and includes fair value adjustments related to estimated cash flows from MSRs.

We measure certain assets and liabilities for which fair value is only disclosed. The fair values of these assets and liabilities are determined using the following input levels as of December 31, 2020 (in thousands):

					Fair Value Measurements Using Fair Value Hierarchy
	Carrying Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Loans and investments, net	$	5,285,868	$	5,428,141	$	—	$	—	$	5,428,141
Loans held-for-sale, net		986,919		1,007,294		—		985,693		21,601
Capitalized mortgage servicing rights, net		379,974		415,495		—		—		415,495
Securities held-to-maturity, net		95,524		94,128		—		—		94,128
Financial liabilities:
Credit and repurchase facilities	$	2,234,883	$	2,235,668	$	—	$	952,038	$	1,283,630
Collateralized loan obligations		2,517,309		2,495,195		—		—		2,495,195
Senior unsecured notes		662,843		670,117		670,117		—		—
Convertible senior unsecured notes, net		267,973		280,636		—		280,636		—
Junior subordinated notes		141,656		99,594		—		—		99,594

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Commitments and Contingencies

12 Months Ended

Dec. 31, 2020

Commitments and Contingencies

Commitments and Contingencies

Note 15 — Commitments and Contingencies

Impact of COVID-19. The magnitude and duration of COVID-19 and its impact on our business and on our borrowers is uncertain and will mostly depend on future events, which cannot be predicted. As this pandemic continues and if economic conditions worsen, it may have long-term impacts on our financial position, results of operations and cash flows. See Item 1A. Risk Factors and Note 2 for further discussion of COVID-19.

Agency Business Commitments. Our Agency Business is subject to supervision by certain regulatory agencies. Among other things, these agencies require us to meet certain minimum net worth, operational liquidity and restricted liquidity collateral requirements, and compliance with reporting requirements. Our adjusted net worth and liquidity required by the agencies for all periods presented exceeded these requirements.

As of December 31, 2020, we were required to maintain at least $17.7 million of liquid assets in one of our subsidiaries to meet our operational liquidity requirements for Fannie Mae and we had operational liquidity in excess of this requirement.

We are generally required to share the risk of any losses associated with loans sold under the Fannie Mae DUS program and are required to secure this obligation by assigning restricted cash balances and/or a letter of credit to Fannie Mae. The amount of collateral required by Fannie Mae is a formulaic calculation at the loan level by a Fannie Mae assigned tier, which considers the loan balance, risk level of the loan, age of the loan and level of risk-sharing. Fannie Mae requires restricted liquidity for Tier 2 loans of 75 basis points, 15 basis points for Tier 3 loans and 5 basis points for Tier 4 loans, which is funded over a 48-month period that begins upon delivery of the loan to Fannie Mae. A significant portion of our Fannie Mae DUS serviced loans for which we have risk sharing are Tier 2 loans. As of December 31, 2020, we met the restricted liquidity requirement with a $45.0 million letter of credit and $9.2 million of cash collateral.

As of December 31, 2020, reserve requirements for the Fannie Mae DUS loan portfolio will require us to fund $46.0 million in additional restricted liquidity over the next 48 months, assuming no further principal paydowns, prepayments, or defaults within our at-risk portfolio. Fannie Mae periodically reassesses these collateral requirements and may make changes to these requirements in the future. We generate sufficient cash flow from our operations to meet these capital standards and do not expect any changes to have a material impact on our future operations; however, future changes to collateral requirements may adversely impact our available cash.

We are subject to various capital requirements in connection with seller/servicer agreements that we have entered into with secondary market investors. Failure to maintain minimum capital requirements could result in our inability to originate and service loans for the respective investor and, therefore, could have a direct material effect on our consolidated financial statements. As of December 31, 2020, we met all of Fannie Mae’s quarterly capital requirements and our Fannie Mae adjusted net worth was in excess of the required net worth. We are also subject to capital requirements on an annual basis for Ginnie Mae and FHA and we believe we have met all requirements as of December 31, 2020.

As an approved designated seller/servicer under Freddie Mac’s SBL program, we are required to post collateral to ensure that we are able to meet certain purchase and loss obligations required by this program. Under the SBL program, we are required to post collateral equal to $5.0 million, which is satisfied with a $5.0 million letter of credit.

We enter into contractual commitments with borrowers providing rate lock commitments while simultaneously entering into forward sale commitments with investors. These commitments are outstanding for short periods of time (generally less than 60 days) and are described in more detail in Note 13 and Note 14.

Debt Obligations and Operating Leases. As of December 31, 2020, the maturities of our debt obligations and the minimum annual operating lease payments under leases with a term in excess of one year are as follows (in thousands):

			Minimum Annual
	Debt		Operating Lease
Year	Obligations		Payments		Total
2021	$	1,629,073	$	5,082	$	1,634,155
2022		1,980,400		8,257		1,988,657
2023		1,030,427		8,031		1,038,458
2024		648,106		7,926		656,032
2025		118,622		7,978		126,600
Thereafter		467,823		34,381		502,204
Total	$	5,874,451	$	71,655	$	5,946,106

As of December 31, 2020 and 2019, our leases had remaining lease terms of 0.5 – 10.0 years and 0.7 - 7.2 years, respectively, with a weighted average remaining lease term of 9.0 years and 5.2 years, respectively, and a weighted average discount rate of 4.9% and 4.7%, respectively. We recorded lease expense of $6.2 million, $6.1 million and $5.4 million during 2020, 2019 and 2018, respectively.

Unfunded Commitments. In accordance with certain structured loans and investments, we have outstanding unfunded commitments of $353.8 million as of December 31, 2020 that we are obligated to fund as borrowers meet certain requirements. Specific requirements include, but are not limited to, property renovations, building construction and conversions based on criteria met by the borrower in accordance with the loan agreements.

Litigation. We are currently neither subject to any material litigation nor, to the best of our knowledge, threatened by any material litigation other than the following:

In June 2011, three related lawsuits were filed by the Extended Stay Litigation Trust (the "Trust"), a post-bankruptcy litigation trust alleged to have standing to pursue claims that previously had been held by Extended Stay, Inc. and the Homestead Village L.L.C. family of companies (together "ESI") (formerly Chapter 11 debtors, together the "Debtors") that have emerged from bankruptcy. Two of the lawsuits were filed in the U.S. Bankruptcy Court for the Southern District of New York, and the third in the Supreme Court of the State of New York, New York County. There were 73 defendants in the three lawsuits, including 55 corporate and partnership entities, and 18 individuals. A subsidiary of ours and certain other entities that are affiliates of ours are included as defendants. The New York State Court action was removed to the Bankruptcy Court. Currently, there is just a single case in Bankruptcy Court.

The lawsuits all alleged, as a factual basis and background, certain facts surrounding the June 2007 leveraged buyout of ESI from affiliates of Blackstone Capital. Our subsidiary, Arbor ESH II, LLC, had a $115.0 million investment in the Series A1 Preferred Units of a holding company of Extended Stay, Inc. The New York State Court action and one of the two federal court actions named as defendants Arbor ESH II, LLC, Arbor Commercial Mortgage, LLC (“ACM”), and ABT-ESI LLC, an entity in which we have a membership interest, among the broad group of defendants. These two actions were commenced by substantially identical complaints. The defendants are alleged, among other things, to have breached fiduciary and contractual duties by causing or allowing the Debtors to pay illegal dividends or other improper distributions of value at a time when the Debtors were insolvent. The Trust also alleges that the defendants aided and abetted, induced, or participated in breaches of fiduciary duty, waste, and unjust enrichment ("Fiduciary Duty Claims") and name a director of ours, and a former general counsel of ACM, each of whom had served on the Board of Directors of ESI for a period of time. We are defending these two defendants and paying the costs of such defense. On the basis of the foregoing allegations, the Trust has asserted claims under a number of common law theories, seeking the return of assets transferred by the Debtors prior to the Debtors' bankruptcy filing.

In the third action, filed in Bankruptcy Court, the same plaintiff, the Trust, named ACM and ABT-ESI LLC, together with a number of other defendants, and asserts claims, including constructive and fraudulent conveyance claims, under state and federal statutes, as well as a claim under the Federal Debt Collection Procedure Act.

In June 2013, the Trust filed a motion to amend the lawsuits, to, among other things, (i) consolidate the lawsuits into one lawsuit, (ii) remove 47 defendants from the lawsuits, none of whom are related to us, so that there are 26 remaining defendants, including 16 corporate and partnership entities and 10 individuals, and (iii) reduce the counts within the lawsuits from over 100 down to 17.

The remaining counts in the Trust’s amended complaint against our affiliates are principally state law claims for breach of fiduciary duties, waste, unlawful dividends, and unjust enrichment, and claims under the Bankruptcy Code for avoidance and recovery actions, among others. The Bankruptcy Court granted the motion to amend and the amended complaint has been filed. The amended complaint seeks approximately $139.0 million in the aggregate, plus interest from the date of the alleged unlawful transfers, from director designees, portions of which are also sought from our affiliates as well as from unaffiliated defendants.

We moved to dismiss the referenced remaining actions in December 2013.

After supplemental briefing and multiple adjourned conferences, in August 2020, the Court issued a decision granting our motion to dismiss in part, dismissing 9 of the 17 counts. The Court permitted claims against director designees to proceed on theories of

authorization of illegal dividends and breach of fiduciary duty. The Court permitted claims against the defendant entities, including our affiliated entities, to proceed on theories of constructive fraudulent transfer and fraudulent transfer under state and federal law. Moreover, the Court affirmatively dismissed four counts against the defendant entities to the extent they are based on distributions from certain so-called LIBOR Floor Certificates. According to the amended complaint, the total LIBOR Floor Certificate transfers were $74.0 million in value. As a result, with what remains of the amended complaint, total possible liability against the affiliated entities has correspondingly fallen, whereas total possible liability against the director designees remains at approximately $139.0 million.

The parties have stipulated to a schedule for discovery and we intend to vigorously defend against the remaining claims. We have not made a loss accrual for this litigation because we believe that it is not probable that a loss has been incurred and an amount cannot be reasonably estimated.

Litigation Settlement. In 2018, we received net proceeds of $10.2 million from the settlement of a litigation related to a prior investment, which was recognized as a gain.

Due to Borrowers. Due to borrowers represents borrowers’ funds held by us to fund certain expenditures or to be released at our discretion upon the occurrence of certain pre-specified events, and to serve as additional collateral for borrowers’ loans. While retained, these balances earn interest in accordance with the specific loan terms they are associated with.

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Variable Interest Entities

12 Months Ended

Dec. 31, 2020

Variable Interest Entities

Variable Interest Entities

Note 16 — Variable Interest Entities

Our involvement with VIEs primarily affects our financial performance and cash flows through amounts recorded in interest income, interest expense, provision for loan losses and through activity associated with our derivative instruments.

Consolidated VIEs. We have determined that our operating partnership, ARLP, and our CLO entities, which we consolidate, are VIEs. ARLP is already consolidated in our financial statements, therefore, the identification of this entity as a VIE had no impact on our consolidated financial statements. As described in Note 11, we completed the unwind of the Debt Fund in April 2020 and redeemed all the outstanding notes. Prior to the unwind, the Debt Fund entity was consolidated and considered a VIE.

Our CLO consolidated entities invest in real estate and real estate-related securities and are financed by the issuance of debt securities. We, or one of our affiliates, are named collateral manager, servicer, and special servicer for all collateral assets held in CLOs, which we believe gives us the power to direct the most significant economic activities of those entities. We also have exposure to losses to the extent of our equity interests and also have rights to waterfall payments in excess of required payments to bond investors. As a result of consolidation, equity interests have been eliminated, and the consolidated balance sheets reflect both the assets held and debt issued to third parties by the CLOs and Debt Fund, prior to the unwind. Our operating results and cash flows include the gross asset and liability amounts related to the CLOs and Debt Fund, prior to the unwind, as opposed to our net economic interests in those entities.

The assets and liabilities related to these consolidated CLOs and Debt Fund are as follows (in thousands):

	December 31, 2020		December 31, 2019
Assets:
Restricted cash	$	188,226	$	208,467
Loans and investments, net		2,923,634		2,557,909
Other assets		22,587		18,380
Total assets	$	3,134,447	$	2,784,756
Liabilities:
Collateralized loan obligations	$	2,517,309	$	2,130,121
Debt fund		—		68,629
Other liabilities		2,755		10,849
Total liabilities	$	2,520,064	$	2,209,599

Assets held by the CLOs are restricted and can only be used to settle obligations of the CLOs. The liabilities of the CLOs are non-recourse to us and can only be satisfied from each respective asset pool. See Note 11 for details. We are not obligated to provide, have not provided, and do not intend to provide financial support to any of the consolidated CLOs.

Unconsolidated VIEs. We determined that we are not the primary beneficiary of 32 VIEs in which we have a variable interest as of December 31, 2020 because we do not have the ability to direct the activities of the VIEs that most significantly impact each entity’s economic performance.

A summary of our variable interests in identified VIEs, of which we are not the primary beneficiary, as of December 31, 2020 is as follows (in thousands):

Type	Carrying Amount (1)
Loans	$	419,558
B Piece bonds		58,460
APL certificates		38,708
Equity investments		12,804
SFR bonds		10,000
Agency interest only strips		1,373
Total	$	540,903

(1) Represents the carrying amount of loans and investments before reserves. At December 31, 2020, $219.6 million of loans to VIEs had corresponding loan loss reserves of $86.9 million. The maximum loss exposure as of December 31, 2020 would not exceed the carrying amount of our investment.

These unconsolidated VIEs have exposure to real estate debt of approximately $4.41 billion at December 31, 2020.

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Equity

12 Months Ended

Dec. 31, 2020

Equity

Equity

Note 17 - Equity

Preferred Stock. The Series A, B and C preferred stock outstanding are redeemable by us.

Common Stock. In November 2020, we completed a public offering in which we sold 7,000,000 shares of our common stock for $13.30 per share, and received net proceeds of $93.0 million after deducting the underwriter's discount and other offering expenses. The proceeds were used to make investments related to our business and for general corporate purposes. We also used a portion of the net proceeds to purchase an aggregate of 700,000 shares of our common stock and OP Units from our chief executive officer and ACM at the same price the underwriters paid to purchase the shares.

In August 2020, we filed a shelf registration statement as a “well-known seasoned issuer” as defined in Rule 405 under the Securities Act, which registered an unlimited and indeterminate amount of debt or equity securities for future issuance and sale. The shelf registration statement was declared effective upon filing.

In August 2020, we amended the equity distribution agreement with JMP. In accordance with the terms of the amendment, we may offer and sell up to 10,000,000 shares of our common stock in "At-The-Market" equity offerings through JMP by means of ordinary brokers' transactions or otherwise at market prices prevailing at the time of sale, or at negotiated prices. During 2020, we sold 7,790,121 shares for net proceeds of $90.5 million. We used a portion of the net proceeds to redeem 2,736,894 OP Units for cash totaling $28.4 million. As of December 31, 2020, we had approximately 6,400,000 shares available under the amended agreement.

In March 2020, the Board of Directors authorized a share repurchase program providing for the repurchase of up to $100.0 million of our outstanding common stock. The repurchase of our common stock may be made from time to time in the open market, in privately negotiated transactions or in compliance with a Rule 10b5-1 plan based on our stock price, general market conditions, applicable legal requirements and other factors. The program may be discontinued or modified at any time. As of December 31, 2020, we repurchased 993,106 shares of our common stock under this program at a total cost of $3.9 million and an average cost of $3.98 per share.

During 2020, we issued 321,412 and 47,086 shares in connection with the settlements of our 5.25% and 5.375% Convertible Notes, respectively.

Noncontrolling Interest. Noncontrolling interest relates to the OP Units issued to satisfy a portion of the purchase price in connection with the Acquisition. Each of these OP Units are paired with one share of our special voting preferred shares having a par value of $0.01 per share and is entitled to one vote each on any matter submitted for stockholder approval. The OP Units are entitled to receive distributions if and when our Board of Directors authorizes and declares common stock distributions. The OP Units are also redeemable for cash, or at our option, for shares of our common stock on a one-for-one basis. As noted above, during the 2020, we redeemed 2,768,033 OP Units for cash and there were 17,560,633 OP Units outstanding at December 31, 2020, which represented 12.5% of the voting power of our outstanding stock.

Distributions. Dividends declared (on a per share basis) for the year ended December 31, 2020 are as follows:

Common Stock			Preferred Stock
				Dividend (1)
Declaration Date	Dividend		Declaration Date	Series A		Series B		Series C
February 13, 2020	$	0.30	January 31, 2020	$	0.515625	$	0.484375	$	0.53125
May 6, 2020	$	0.30	May 1, 2020	$	0.515625	$	0.484375	$	0.53125
July 29, 2020	$	0.31	July 29, 2020	$	0.515625	$	0.484375	$	0.53125
October 28, 2020	$	0.32	October 28, 2020	$	0.515625	$	0.484375	$	0.53125

(1) The dividend declared on January 31, 2020 was for December 1, 2019 through February 29, 2020. The dividend declared on May 1, 2020 was for March 1, 2020 through May 31, 2020. The dividend declared on July 29, 2020 was for June 1, 2020 through August 31, 2020. The dividend declared on October 28, 2020 was for September 1, 2020 through November 30, 2020.

Common Stock – On February 17, 2021, the Board of Directors declared a cash dividend of $0.33 per share of common stock. The dividend is payable on March 19, 2021 to common stockholders of record as of the close of business on March 3, 2021.

Preferred Stock – On February 1, 2021, the Board of Directors declared a cash dividend of $0.515625 per share of 8.25% Series A preferred stock; a cash dividend of $0.484375 per share of 7.75% Series B preferred stock; and a cash dividend of $0.53125 per share of 8.50% Series C preferred stock. These amounts reflect dividends from December 1, 2020 through February 28, 2021 and are payable on March 1, 2021 to preferred stockholders of record on February 15, 2021.

We have determined that 100% of the common stock and preferred stock dividends paid during 2020, 2019 and 2018 represented ordinary income to our stockholders for income tax purposes. For stockholders that may be required to report excess inclusion income to the Internal Revenue Service, we will not pass through any excess inclusion income to our stockholders for 2020. As a result, no portion of the 2020 dividends should be treated as excess inclusion income for federal income tax purposes.

Deferred Compensation. We have a stock incentive plan under which the Board of Directors has the authority to issue shares of stock to certain employees, officers and directors.

In 2020, 2019 and 2018, we granted 314,957 shares, 333,884 shares and 265,444 shares, respectively, of restricted common stock with a total grant date fair value of $3.4 million, $4.2 million and $2.3 million, respectively, to certain employees. One third of the shares vested as of the grant date and one third will vest on each of the first and second anniversaries of the grant date. In 2020, 2019 and 2018, we granted 52,735 shares, 55,244 shares and 67,002 shares, respectively, of fully vested common stock with a grant date fair value of $0.5 million, $0.7 million and $0.6 million, respectively, to the independent members of our Board of Directors.

In 2020, 2019 and 2018, we granted our chief executive officer 45,928 shares 58,738 shares and 63,584 shares, respectively, of restricted common stock with a grant date fair value of $0.5 million, $0.7 million and $0.6 million, respectively, and 275,569, 352,427 and 381,503, respectively, of performance-based restricted stock units with a grant date fair value of $0.1 million, $1.7 million and $0.8 million, respectively. One quarter of the restricted common stock vested on the grant date and one quarter will vest on each of the first, second and third anniversaries of the grant date. The performance-based restricted stock units vest at the end of a four-year performance period based on our achievement of certain total stockholder return objectives. To date, our chief executive officer was granted in the aggregate 2,325,592 performance-based restricted stock units, of which 448,980, 421,348 units and 445,765 units fully vested based on achieving the performance objectives for the four-year periods ended December 31, 2020, 2019 and 2018, respectively. The 421,348 and 445,765 fully vested units were net settled for 215,014 and 203,492, respectively, common shares in 2020 and 2019, respectively.

In 2020, 2019 and 2018, we also granted our chief executive officer 313,152 shares, 246,508 shares and 294,985 shares, respectively, of performance-based restricted stock with a grant date fair value of $2.9 million, $3.0 million and $3.4 million, respectively, as a result of achieving goals related to the integration of the Acquisition. The performance-based restricted stock vests in full three years after the grant date. In 2020, we withheld 175,102 shares from the net settlement of previously granted performance-based restricted stock that vested in 2020 for payment of withholding taxes.

During 2020, 2019 and 2018, we recorded total stock-based compensation expense of $8.6 million, $8.8 million and $5.4 million, respectively, to employee compensation and benefits and $0.5 million, $0.7 million and $0.6 million, respectively, to selling and administrative expense.

During 2020, a total of 1,248,355 shares of restricted stock and restricted stock units with a grant date fair value of $8.7 million vested.

As of December 31, 2020 and 2019, there were 1,300,568 shares and 1,379,615 shares, respectively, of unvested restricted common stock with a grant date fair value of $14.4 million and $14.8 million, respectively.

At December 31, 2020, total unrecognized compensation cost related to unvested restricted common stock was $6.1 million, which is expected to be recognized ratably over the remaining weighted-average vesting period of 1.6 years.

Earnings Per Share. Basic EPS is calculated by dividing net income attributable to common stockholders by the weighted average number of shares of common stock outstanding during each period inclusive of unvested restricted stock with full dividend participation rights. Diluted EPS is calculated by dividing net income by the weighted average number of shares of common stock outstanding, plus the additional dilutive effect of common stock equivalents during each period using the treasury stock method. Our common stock equivalents include the weighted average dilutive effect of performance-based restricted stock units granted to our chief executive officer, OP Units and convertible senior unsecured notes.

A reconciliation of the numerator and denominator of our basic and diluted EPS computations ($ in thousands, except share and per share data) is as follows:

	Year Ended December 31,
	2020				2019				2018
	Basic		Diluted		Basic		Diluted		Basic		Diluted
Net income attributable to common stockholders (1)	$	163,395	$	163,395	$	121,074	$	121,074	$	108,312	$	108,312
Net income attributable to noncontrolling interest (2)		—		25,208		—		26,610		—		32,185
Net income attributable to common stockholders and noncontrolling interest	$	163,395	$	188,603	$	121,074	$	147,684	$	108,312	$	140,497
Weighted average shares outstanding		113,811,471		113,811,471		92,851,327		92,851,327		70,208,165		70,208,165
Dilutive effect of OP Units (2)		—		19,395,691		—		20,502,128		—		21,033,103
Dilutive effect of restricted stock units (3)		—		718,647		—		1,421,528		—		1,476,653
Dilutive effect of convertible notes (4)		—		43,487		—		1,417,968		—		908,861
Dilutive effect of stock dividend (5)		—		—		—		—		—		15,386
Weighted average shares outstanding		113,811,471		133,969,296		92,851,327		116,192,951		70,208,165		93,642,168
Net income per common share (1)	$	1.44	$	1.41	$	1.30	$	1.27	$	1.54	$	1.50

(1) Net of preferred stock dividends.

(2) We consider OP Units to be common stock equivalents as the holders have voting rights, the right to distributions and the right to redeem the OP Units for the cash value of a corresponding number of shares of common stock or a corresponding number of shares of common stock, at our election.

(3) Mr. Kaufman is granted restricted stock units annually, which vest at the end of a four-year performance period based upon our achievement of total stockholder return objectives.

(4) The convertible senior unsecured notes impact diluted earnings per share if the average price of our common stock exceeds the conversion price, as calculated in accordance with the terms of the indenture.

(5) Represents the dilutive effect of the portion of the special dividend that was paid with common shares.

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Income Taxes

12 Months Ended

Dec. 31, 2020

Income Taxes

Income Taxes

Note 18 — Income Taxes

We are organized and conduct our operations to qualify as a REIT and to comply with the provisions of the Internal Revenue Code. A REIT is generally not subject to federal income tax on taxable income which it distributes to its stockholders, provided that it distributes at least 90% of its REIT–taxable income and meets certain other requirements. Certain REIT income may be subject to state and local income taxes. We did not have any REIT–federal taxable income, net of dividends paid and net operating loss deductions, for 2020, and therefore, have not provided for REIT federal income tax expense. In 2019, we elected to retain excess inclusion income rather than passing it through to our stockholders. Consequently, we had REIT-federal taxable income, net of dividends paid deduction, for 2019, and therefore, had provided for REIT federal income tax expense of $0.6 million attributable to excess inclusion income. In 2018, we did not have any REIT–federal taxable income, net of dividends paid and net operating loss deductions, and therefore, did not provide for REIT federal income tax expense. In 2020, the REIT incurred no state tax expense. In 2019 and 2018, the REIT incurred state tax expense/(benefit) in the amount of $0.1 million and ($0.1) million, respectively. For the 2009 and 2010 tax years, the income and the tax on certain debt extinguishment transactions was, at our election, deferred to be recognized ratably over five years from 2014 to 2018.

Certain of our assets and operations that would not otherwise comply with the REIT requirements, such as the Agency Business and our residential mortgage banking joint venture, are owned or conducted through our taxable REIT subsidiaries (the “TRS Consolidated Group”), the majority of the income of which is subject to U.S. federal, state and local income taxes. The TRS Consolidated Group has federal net operating losses from prior years which will be used against the income from the Agency Business subject to loss limitation rules. For 2020, 2019 and 2018, we recorded a provision for income taxes related to the assets held in the TRS Consolidated Group and the REIT in the amount of $40.4 million, $15.0 million and $9.7 million, respectively. In 2020, the change in valuation allowance was due to the impact of state tax rate changes. In 2019, valuation allowance previously recorded at the

TRS Consolidated Group on the deferred tax assets subject to loss limitation rules was released in the amount of $3.3 million. In 2018, valuation allowance was recorded at the TRS Consolidated Group in the amount of $0.3 million on the deferred tax assets related to capital loss carryforwards.

In January 2018, the $50.0 million preferred equity interest entered into with ACM to finance a portion of the Acquisition purchase price was paid off. When we entered into the Acquisition, we established a deferred tax liability in connection with the $50.0 million preferred equity interest. Upon payoff in January 2018, the deferred tax liability was written off and we recorded a deferred tax benefit in the amount of $12.5 million.

A summary of our pre-tax GAAP income is as follows (in thousands):

	Year Ended December 31,
	2020		2019		2018
Pre‑tax GAAP income:
REIT	$	78,320	$	94,076	$	64,260
TRS Consolidated Group		158,230		76,198		93,522
Total pre‑tax GAAP income	$	236,550	$	170,274	$	157,782

Our provision for income taxes is comprised as follows (in thousands):

	Year Ended December 31,
	2020		2019		2018
Current tax provision:
Federal	$	27,284	$	12,381	$	17,479
State		8,383		2,505		4,285
Total		35,667		14,886		21,764
Deferred tax provision (benefit) :
Federal	$	3,932	$	2,743	$	(9,446)
State		780		688		(2,867)
Valuation allowance		14		(3,281)		280
Total		4,726		150		(12,033)
Total income tax expense	$	40,393	$	15,036	$	9,731

A reconciliation of our effective income tax rate as a percentage of pre-tax income to the U.S. federal statutory rate is as follows:

	Year Ended December 31,
	2020		2019		2018
U.S. federal statutory rate	21.0	%	21.0	%	21.0	%
REIT non‑taxable income	(7.0)		(11.3)		(8.6)
State and local income taxes, net of federal tax benefit	3.0		1.5		0.6
Change in valuation allowance	—		(1.9)		0.2
Preferred equity interest deferred tax write‑off	—		—		(6.3)
Other	—		(0.5)		(0.7)
Effective income tax rate	17.0	%	8.8	%	6.2	%

The significant components of our deferred tax assets and liabilities of our TRS Consolidated Group are as follows (in thousands):

	December 31,
	2020		2019
Deferred tax assets:
Expenses not currently deductible	$	24,603	$	14,850
Loan loss reserves		7,047		8,863
Net operating and capital loss carryforwards		691		417
Valuation allowance		(431)		(417)
Other		306		—
Deferred tax assets, net	$	32,216	$	23,713
Deferred tax liabilities:
Mortgage servicing rights	$	23,628	$	11,476
Intangibles		8,002		8,684
Interest in equity affiliates—net		589		1,587
Other		—		837
Deferred tax liabilities, net	$	32,219	$	22,584

At December 31, 2020, our TRS Consolidated Group, had $32.2 million of deferred tax assets net of a $0.4 million valuation allowance. The deferred tax assets consist of expenses not currently deductible, loan loss reserves, net operating loss and capital loss carryforwards. Our TRS Consolidated Group's deferred tax assets are offset by $32.2 million in deferred tax liabilities consisting of timing differences from investments in equity affiliates, intangibles and mortgage servicing rights.

At December 31, 2019, our TRS Consolidated Group, had $23.7 million of deferred tax assets net of a $0.4 million valuation allowance. The deferred tax assets consist of expenses not currently deductible, loan loss reserves, net operating loss and capital loss carryforwards. Our TRS Consolidated Group's deferred tax assets are offset by $22.6 million in deferred tax liabilities consisting of timing differences from investments in equity affiliates, intangibles and mortgage servicing rights.

As of both December 31, 2020 and 2019, the REIT (excluding the TRS Consolidated Group) had no federal net operating loss carryforwards remaining and no capital loss carryforwards.

At both December 31, 2020 and 2019, the TRS Consolidated Group had federal net operating loss carryforwards of $0.5 million, which will expire through 2031 and capital loss carryforwards of $1.1 million, which will expire through 2023. At December 31, 2020, the TRS Consolidated Group had state net operating loss carryforwards of $0.3 million, which will begin to expire in 2036. At December 31, 2019, the TRS Consolidated Group had no state net operating loss carryforwards.

The TRS Consolidated Group is currently under audit in certain state and local jurisdictions for tax years 2017-2018. While the impact of the current income tax examinations are undetermined, it is not expected to have a material impact on our consolidated financial statements.

We have assessed our tax positions for all open years, which includes 2017-2020, and have concluded that there were no material uncertainties to be recognized. We have not recognized any interest and penalties related to tax uncertainties for the years ended 2017 through 2020.

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Agreements and Transactions with Related Parties

12 Months Ended

Dec. 31, 2020

Agreements and Transactions with Related Parties

Agreements and Transactions with Related Parties

Note 19 — Agreements and Transactions with Related Parties

Support Agreement and Employee Secondment Agreement. We have a support agreement with ACM where we provide limited support services to ACM and its affiliates and they reimburse us for the costs of performing such services. We also have an employee secondment agreement with ACM pursuant to which we have seconded certain employees to ACM and ACM covers the cost of those seconded employees. During 2020, 2019 and 2018, we incurred $2.4 million, $2.7 million and $1.3 million, respectively, of costs for services provided to ACM, which are included in due from related party on the consolidated balance sheets.

Other Related Party Transactions. Due from related party was $12.4 million and $10.7 million at December 31, 2020 and 2019, respectively, which consisted primarily of amounts due from our affiliated servicing operations related to real estate transactions closing at the end of 2020 and 2019 and amounts due from ACM for costs incurred in connection with the shared services agreement described above.

Due to related party was $2.4 million and $13.1 million at December 31, 2020 and 2019, respectively, and consisted of loan payoffs, holdbacks and escrows to be remitted to our affiliated servicing operations related to real estate transactions.

In December 2020, we committed to fund a $32.5 million bridge loan and we made a $3.5 million preferred equity investment in a SFR build-to-rent construction project. An entity owned by an immediate family member of our chief executive officer also made an equity investment in the project and owns a 21.8% equity interest in the borrowing entity. The bridge loan, which was not funded as of December 31, 2020, has an interest rate of LIBOR plus 5.50% with a LIBOR floor of 0.75% and matures in October 2023 and the preferred equity investment has a fixed rate of 12% and matures in October 2023. Interest income recorded from these loans totaled less than $0.1 million for 2020.

In October 2020, we committed to fund a $30.5 million bridge loan and we made a $4.6 million preferred equity investment in a SFR build-to-rent construction project. ACM and an entity owned by an immediate family member of our chief executive officer also made equity investments in the project and own an 18.9% equity interest in the borrowing entity. The bridge loan, which was not funded as of December 31, 2020, has an interest rate of LIBOR plus 5.50% with a LIBOR floor of 0.75% and matures in May 2023 and the preferred equity investment has a fixed rate of 12% and matures in April 2023. Interest income recorded from these loans totaled $0.1 million for 2020.

We have a $35.0 million bridge loan and a $7.8 million preferred equity interest on an office building in New York City. The property is controlled by a third party and, beginning in June 2020, its day-to-day operations are managed by an entity owned by an immediate family member of our chief executive officer, which is entitled to an annual fee of $0.3 million and a 33% equity participation interest.

In certain instances, our business requires our executives to charter privately owned aircraft in furtherance of our business. In 2019, we entered into an aircraft time-sharing agreement with an entity controlled by our chief executive officer that owns a private aircraft. Pursuant to the agreement, we reimburse the aircraft owner for the required costs under Federal Aviation Administration regulations for the flights our executives’ charter. During 2020 and 2019, we reimbursed the aircraft owner $0.5 million and $0.1 million, respectively, for the flights chartered by our executives pursuant the agreement.

In 2019, we, along with ACM, certain executives of ours and a consortium of independent outside investors, formed AMAC III, a multifamily-focused commercial real estate investment fund sponsored and managed by our chief executive officer and one of his immediate family members. We committed to a $30.0 million investment (of which $11.7 million was funded as of December 31, 2020) for an 18% interest in AMAC III. During 2020 and 2019, we received cash distributions totaling $0.1 million and $0.2 million, respectively, and recorded a loss of $0.9 million and $0.2 million, respectively, related to this investment. In July 2019, AMAC III originated a $7.0 million mezzanine loan to a borrower with which we have an outstanding $34.0 million bridge loan. In June 2020, for full satisfaction of the mezzanine loan, AMAC III became the owner of the property. In August 2020, the $34.0 million bridge loan was refinanced with a $35.3 million bridge loan, which bears interest at a rate of 350 basis points over LIBOR and matures in August 2022. We also originated a $15.6 million Private Label loan in December 2019 to a borrower which is 100% owned by AMAC III, which bears interest at a fixed rate of 3.735% and matures in January 2030. In May 2020, we sold the Private Label loan to an unconsolidated affiliate of ours. Interest income recorded from our bridge and Private Label loans totaled $1.9 million and $3.3 million for 2020 and 2019, respectively.

In 2018, we originated a $61.2 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 10% of the borrowing entity. The loan has an interest rate of LIBOR plus 4.50% with a LIBOR floor of 2.00% and matures in October 2021. In the fourth quarter of 2019, the related party investors liquidated their equity investment. Interest income recorded from this loan totaled $1.3 million and $0.2 million for 2019 and 2018, respectively.

In 2018, we originated a $37.5 million bridge loan, which was used to purchase several multifamily properties. In 2019, an entity owned, in part, by an immediate family member of our chief executive officer, purchased a 23.9% interest in the borrowing entity. The loan had an interest rate of LIBOR plus 4.25% with a LIBOR floor of 2.375% and was scheduled to mature in in October 2020. In May 2020, the borrower repaid this loan in full. Interest income recorded from this loan totaled $1.4 million and $2.7 million for 2020 and 2019, respectively.

In 2018, we acquired a $19.5 million bridge loan originated by ACM. The loan was used to purchase several multifamily properties by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 85% of the borrowing entity. The loan has an interest rate of LIBOR plus 4.0% with a LIBOR floor of 2.125% and matures in July 2021. Interest income recorded from this loan totaled $1.2 million, $1.3 million and $0.3 million for 2020, 2019 and 2018, respectively.

In 2018, we originated a $17.7 million bridge loan to an entity owned, in part, by an immediate family member of our chief executive officer, who owns a 10.8% interest in the borrowing entity. The loan was used to purchase several undeveloped parcels of land. The loan has a fixed interest rate of 10% and was scheduled to mature in February 2020. In September 2019, the borrower made a partial paydown of principal totaling $4.7 million and the remaining balance was paid off in January 2020. Interest income recorded from this loan totaled $0.1 million, $1.8 million and $0.8 million for 2020, 2019 and 2018, respectively.

In 2018, we originated a $21.7 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 75% in the borrowing entity. The loan has an interest rate of LIBOR plus 4.75% with a LIBOR floor of 1.25% and matures in June 2021. Interest income recorded from this loan totaled $1.4 million for both 2020 and 2019, and $0.6 million for 2018.

In 2018, we acquired a $9.4 million bridge loan originated by ACM. The loan was used to purchase several multifamily properties by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 75% of the borrowing entity. The loan has an interest rate of LIBOR plus 5.0% with a LIBOR floor of 1.25% and was scheduled to mature in January 2021. In January 2021, the maturity date of this loan was extended to January 2022. Interest income recorded from this loan totaled $0.6 million for both 2020 and 2019, and $0.3 million for 2018.

In 2018, we paid $50.0 million in full satisfaction of the related party financing we entered into with ACM to finance a portion of the Acquisition purchase price. We incurred interest expense related to this financing of $0.3 million for 2018.

In 2017, we acquired a $32.8 million bridge loan originated by ACM. The loan was used to purchase several multifamily properties by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owned 90% of the borrowing entity. The loan had an interest rate of LIBOR plus 5.0% with a LIBOR floor of 1.13% and was scheduled to mature in June 2020. In 2019, the borrower repaid this loan in full. Interest income recorded from this loan totaled $1.7 million and $2.4 million for 2019 and 2018, respectively.

In 2017, we originated two bridge loans totaling $28.0 million on two multifamily properties owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns 45% of the borrowing entity. The loans had an interest rate of LIBOR plus 5.25% with LIBOR floors ranging from 1.24% to 1.54% and were scheduled to mature in the fourth quarter of 2020. The borrower refinanced these loans with a $31.1 million bridge loan we originated in 2019 with an interest rate of LIBOR plus 4.0%, a LIBOR floor of 1.80% and a maturity date in October 2021. Interest income recorded from these loans totaled $1.9 million, $2.2 million and $2.1 million for 2020, 2019 and 2018, respectively.

In 2017, we originated a $36.0 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns a 95% interest in the borrowing entity. The loan had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 1% and was scheduled to mature in July 2020. This loan was repaid in full in 2018. Interest income recorded from this loan totaled $1.9 million for 2018.

In 2017, we originated a $46.9 million Fannie Mae loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers) which owns a 17.6% interest in the borrowing entity. We

carry a maximum loss-sharing obligation with Fannie Mae on this loan of up to 5% of the original UPB. Servicing revenue recorded from this loan was less than $0.1 million for all periods presented.

In 2017, a consortium of investors (which includes, among other unaffiliated investors, our chief executive officer and ACM) invested $2.0 million for a 26.1% ownership interest in two portfolios of multifamily properties which has two bridge loans totaling $14.8 million originated by us in 2016. The loans had an interest rate of LIBOR plus 5.25% with a LIBOR floor of 0.5% and were scheduled to mature in November 2018. One of the loans was repaid in full in 2017 and the remaining loan paid off in 2018. Interest income recorded from the loan that paid off in 2018 was $0.3 million for 2018.

In 2017, Ginkgo Investment Company LLC (“Ginkgo”), of which one of our directors is a 33% managing member, purchased a multifamily apartment complex which assumed an existing $8.3 million Fannie Mae loan that we service. Ginkgo subsequently sold the majority of its interest in this property and owned a 3.6% interest at December 31, 2020. We carry a maximum loss-sharing obligation with Fannie Mae on this loan of up to 20% of the original UPB. Upon the sale, we received a 1% loan assumption fee which was governed by existing loan agreements that were in place when the loan was originated in 2015, prior to such purchase. Servicing revenue recorded from this loan was less than $0.1 million for all periods presented.

In 2016, we originated $48.0 million of bridge loans on six multifamily properties owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns interests ranging from 10.5% to 12.0% in the borrowing entities. The loans had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 0.25% and were scheduled to mature in September 2019. In 2017, a $6.8 million loan on one property paid off in full and in 2018 four additional loans totaling $28.3 million paid off in full. In January 2019, $10.9 million of the $12.9 million remaining bridge loan paid off, with the $2.0 million remaining UPB converting to a mezzanine loan with a fixed interest rate of 10.0% and a January 2024 maturity. Interest income recorded from these loans totaled $0.2 million, $0.3 million and $1.9 million for 2020, 2019 and 2018, respectively.

In 2016, we originated a $12.7 million bridge loan and a $5.2 million preferred equity investment on two multifamily properties owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns a 50% interest in the borrowing entity. The bridge loan had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 0.25% and the preferred equity investment had a fixed interest rate of 10%. The bridge loan and the preferred equity investment paid off in full in May 2019. In March 2020, we originated a $14.8 million Private Label loan and a $3.4 million mezzanine loan to the properties. The Private Label loan bears interest at a fixed rate of 3.10% and the mezzanine loan bears interest at a fixed rate of 9.00% and both loans mature in April 2030. In May 2020, we sold the Private Label loan to an unconsolidated affiliate of ours. Interest income recorded from these loans totaled $0.3 million, $0.6 million and $1.4 million for 2020, 2019 and 2018, respectively.

In 2016, we originated a $19.0 million bridge loan on a multifamily property owned in part by a consortium of investors (which includes, among other unaffiliated investors, certain of our officers and our chief executive officer) which owns a 7.5% interest in the borrowing entity. The loan had an interest rate of LIBOR plus 4.5% with a LIBOR floor of 0.25% and was scheduled to mature in January 2019. In January 2018, this loan paid off in full. Interest income recorded from this loan totaled $0.3 million for 2018.

In 2015, we invested $9.6 million for 50% of ACM’s indirect interest in a joint venture with a third party that was formed to invest in a residential mortgage banking business. As a result of this transaction, we had an initial indirect interest of 22.5% in this entity. We recorded income from these investments of $75.7 million, $7.2 million and $0.9 million for 2020, 2019 and 2018, respectively. In connection with a litigation settlement related to this investment, we provided a guaranty of up to 50% of any amounts payable in connection with the settlement. ACM has also provided us with a guaranty to pay up to 50% of any amounts we may pay under this guaranty. The final payment was made under this settlement in January 2020 and we have no additional exposure.

Interest income recorded from loans originated in 2015 or prior years with our affiliates totaled $1.3 million for 2018.

We, along with an executive officer of ours and a consortium of independent outside investors, hold equity investments in a portfolio of multifamily properties referred to as the “Lexford” portfolio, which is managed by an entity owned primarily by a consortium of affiliated investors, including our chief executive officer and an executive officer of ours. Based on the terms of the

management contract, the management company is entitled to 4.75% of gross revenues of the underlying properties, along with the potential to share in the proceeds of a sale or restructuring of the debt. In June 2018, the owners of Lexford restructured part of its debt and we originated twelve bridge loans totaling $280.5 million, which were used to repay in full certain existing mortgage debt and to renovate 72 multifamily properties included in the portfolio. The loans were originated in June 2018, had interest rates of LIBOR plus 4.0% and were scheduled to mature in June 2021. During 2019, the borrower made payoffs and partial paydowns of principal totaling $250.0 million and in March 2020, the remaining balance of the loans were refinanced with a $34.6 million Private Label loan, which bears interest at a fixed rate of 3.30% and matures in March 2030. In May 2020, we sold the Private Label loan to an unconsolidated affiliate of ours. Interest income recorded from these loans totaled $0.5 million, $9.6 million and $10.1 million during 2020, 2019 and 2018, respectively. Further, as part of this June 2018 restructuring, $50.0 million in unsecured financing was provided by an unsecured lender to certain parent entities of the property owners. ACM owns slightly less than half of the unsecured lender entity and, therefore, provided slightly less than half of the unsecured lender financing. In addition, in connection with our equity investment, we received distributions totaling $1.1 million, $3.5 million and $2.5 million during 2020, 2019 and 2018, respectively, which were recorded as income from equity affiliates. Separate from the loans we originated in June 2018, we provide limited (“bad boy”) guarantees for certain other debt controlled by Lexford. The bad boy guarantees may become a liability for us upon standard “bad” acts such as fraud or a material misrepresentation by Lexford or us. At December 31, 2020, this debt had an aggregate outstanding balance of $612.4 million and is scheduled to mature between 2021 and 2029.

Several of our executives, including our chief financial officer, senior counsel and our chairman, chief executive officer and president, hold similar positions for ACM. Our chief executive officer and his affiliated entities (“the Kaufman Entities”) together beneficially own approximately 35% of the outstanding membership interests of ACM and certain of our employees and directors also hold an ownership interest in ACM. Furthermore, one of our directors serves as the trustee and co-trustee of two of the Kaufman Entities that hold membership interests in ACM. Upon the closing of the Acquisition in 2016, we issued OP Units, each paired with one share of our special voting preferred shares. At December 31, 2020, ACM holds 3,528,083 shares of our common stock and 11,901,068 OP Units, which represents 11.0% of the voting power of our outstanding stock. Our Board of Directors approved a resolution under our charter allowing our chief executive officer and ACM, (which our chief executive officer has a controlling equity interest in), to own more than the 5% ownership interest limit of our common stock as stated in our amended charter.

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Employee Benefits

12 Months Ended

Dec. 31, 2020

Employee Benefits

Employee Benefits

Note 20 — Employee Benefits

401(k). We have a 401(k) defined contribution plan (the "401(k) Plan") which is available to all employees who have completed six months of continuous service. The 401(k) Plan matches 25% of the first 6% of each employee's contribution. We have the option to increase the employer match based on our operating results. In 2020, 2019 and 2018, we recorded $0.8 million, $0.7 million and $0.6 million, respectively, of expenses associated with the 401(k) Plan, which is included in employee compensation and benefits in our consolidated statements of income.

Deferred Compensation. We have a non-qualified deferred compensation plan (the “Deferred Comp Plan") which is offered to certain full-time employees and is subject to the rules of section 409(a) of the Internal Revenue Code. The Deferred Comp Plan can be modified or discontinued at any time and, in 2020, we modified the eligibility requirements to allow participation to certain additional employees. All eligible participating employees may defer a portion of their compensation and, depending on the participant eligibility requirements met, we are contractually obligated to: (i) match the contribution, as specified in the Deferred Comp Plan, and fund such amounts upon vesting and an election by participants to redeem their interests; and/or (ii) supply additional life insurance benefits. All employee deferrals vest immediately and the matching contributions, where applicable, vest over a nine-year period beginning after year five. For 2020, 2019 and 2018, there were $1.8 million, $1.6 million and $1.6 million, respectively, of employee deferrals. At December 31, 2020 and 2019, we had recorded liabilities totaling $18.7 million and $13.2 million, respectively, and assets of $14.1 million and $8.2 million, respectively, related to the Deferred Comp Plan, which is included in other liabilities and other assets, respectively, in our consolidated balance sheets.

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Segment Information

12 Months Ended

Dec. 31, 2020

Segment Information

Segment Information

Note 21 — Segment Information

The summarized statements of income and balance sheet data, as well as certain other data, by segment are included in the following tables ($ in thousands). Specifically identifiable costs are recorded directly to each business segment. For items not specifically identifiable, costs have been allocated between the business segments using the most meaningful allocation

methodologies, which was predominately direct labor costs (i.e., time spent working on each business segment). Such costs include, but are not limited to, compensation and employee related costs, selling and administrative expenses and stock-based compensation.

	Year Ended December 31, 2020
	Structured		Agency		Other /
	Business		Business		Eliminations (1)		Consolidated
Interest income	$	305,893	$	33,572	$	—	$	339,465
Interest expense		150,964		18,252		—		169,216
Net interest income		154,929		15,320		—		170,249
Other revenue:
Gain on sales, including fee-based services, net		—		94,607		—		94,607
Mortgage servicing rights		—		165,517		—		165,517
Servicing revenue		—		103,607		—		103,607
Amortization of MSRs		—		(49,222)		—		(49,222)
Property operating income		3,976		—		—		3,976
Loss on derivative instruments, net		(2,859)		(55,476)		—		(58,335)
Other income, net		4,052		57		—		4,109
Total other revenue		5,169		259,090		—		264,259
Other expenses:
Employee compensation and benefits		40,292		104,088		—		144,380
Selling and administrative		15,706		21,642		—		37,348
Property operating expenses		4,898		—		—		4,898
Depreciation and amortization		2,391		5,249		—		7,640
Provision for loss sharing (net of recoveries)		—		14,822		—		14,822
Provision for credit losses (net of recoveries)		59,967		1,143		—		61,110
Total other expenses		123,254		146,944		—		270,198
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes		36,844		127,466		—		164,310
Loss on extinguishment of debt		(3,546)		—		—		(3,546)
(Loss) gain on sale of real estate		(878)		503		—		(375)
Income from equity affiliates		76,161		—		—		76,161
Provision for income taxes		(14,303)		(26,090)		—		(40,393)
Net income		94,278		101,879		—		196,157
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		25,208		25,208
Net income attributable to common stockholders	$	86,724	$	101,879	$	(25,208)	$	163,395

	Year Ended December 31, 2019
		Structured		Agency		Other /
		Business		Business		Eliminations (1)		Consolidated
Interest income	$	289,841	$	26,099	$	—	$	315,940
Interest expense		169,802		16,597		—		186,399
Net interest income		120,039		9,502		—		129,541
Other revenue:
Gain on sales, including fee-based services, net		—		65,652		—		65,652
Mortgage servicing rights		—		90,761		—		90,761
Servicing revenue		—		103,223		—		103,223
Amortization of MSRs		—		(48,681)		—		(48,681)
Property operating income		9,674		—		—		9,674
Loss on derivative instruments, net		(275)		(1,687)		—		(1,962)
Other income, net		1,178		—		—		1,178
Total other revenue		10,577		209,268		—		219,845
Other expenses:
Employee compensation and benefits		31,264		90,838		—		122,102
Selling and administrative		18,099		22,230		—		40,329
Property operating expenses		10,220		—		—		10,220
Depreciation and amortization		2,046		5,464		—		7,510
Impairment loss on real estate owned		1,000		—		—		1,000
Provision for loss sharing (net of recoveries)		—		1,147		—		1,147
Total other expenses		62,629		119,679		—		182,308
Income before extinguishment of debt, income from equity affiliates and income taxes		67,987		99,091		—		167,078
Loss on extinguishment of debt		(7,439)		—		—		(7,439)
Income from equity affiliates		10,635		—		—		10,635
Provision for income taxes		(668)		(14,368)		—		(15,036)
Net income		70,515		84,723		—		155,238
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		26,610		26,610
Net income attributable to common stockholders	$	62,961	$	84,723	$	(26,610)	$	121,074

	Year Ended December 31, 2018
		Structured		Agency		Other /
		Business		Business		Eliminations (1)		Consolidated
Interest income	$	226,750	$	25,018	$	—	$	251,768
Interest expense		137,719		15,770		329		153,818
Net interest income		89,031		9,248		(329)		97,950
Other revenue:
Gain on sales, including fee-based services, net		—		70,002		—		70,002
Mortgage servicing rights		—		98,839		—		98,839
Servicing revenue		—		94,158		—		94,158
Amortization of MSRs		—		(48,124)		—		(48,124)
Property operating income		10,095		—		—		10,095
Gain on derivative instruments, net		—		5,955		—		5,955
Other income, net		1,490		716		—		2,206
Total other revenue		11,585		221,546		—		233,131
Other expenses:
Employee compensation and benefits		27,456		83,014		—		110,470
Selling and administrative		15,642		21,432		—		37,074
Property operating expenses		10,431		—		—		10,431
Depreciation and amortization		1,851		5,602		—		7,453
Impairment loss on real estate owned		2,000		—		—		2,000
Provision for loss sharing (net of recoveries)		—		3,843		—		3,843
Provision for loan losses (net of recoveries)		8,353		—		—		8,353
Litigation settlement gain		(10,170)		—		—		(10,170)
Total other expenses		55,563		113,891		—		169,454
Income before extinguishment of debt, income from equity affiliates and income taxes		45,053		116,903		(329)		161,627
Loss on extinguishment of debt		(5,041)		—		—		(5,041)
Income from equity affiliates		1,196		—		—		1,196
Benefit from (provision for) income taxes		774		(10,505)		—		(9,731)
Net income		41,982		106,398		(329)		148,051
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		32,185		32,185
Net income attributable to common stockholders	$	34,428	$	106,398	$	(32,514)	$	108,312

(1) Includes certain corporate expenses not allocated to the two reportable segments, primarily income allocated to the noncontrolling interest holders.

	December 31, 2020
	Structured Business		Agency Business		Consolidated
Assets:
Cash and cash equivalents	$	172,568	$	166,960	$	339,528
Restricted cash		188,226		9,244		197,470
Loans and investments, net		5,285,868		—		5,285,868
Loans held-for-sale, net		—		986,919		986,919
Capitalized mortgage servicing rights, net		—		379,974		379,974
Securities held-to-maturity, net		—		95,524		95,524
Investments in equity affiliates		74,274		—		74,274
Goodwill and other intangible assets		12,500		92,951		105,451
Other assets		142,844		53,134		195,978
Total assets	$	5,876,280	$	1,784,706	$	7,660,986
Liabilities:
Debt obligations	$	4,872,626	$	952,038	$	5,824,664
Allowance for loss-sharing obligations		—		64,303		64,303
Other liabilities		203,554		85,780		289,334
Total liabilities	$	5,076,180	$	1,102,121	$	6,178,301

	December 31, 2019
Assets:
Cash and cash equivalents	$	264,468	$	35,219	$	299,687
Restricted cash		208,926		1,949		210,875
Loans and investments, net		4,189,960		—		4,189,960
Loans held-for-sale, net		—		861,360		861,360
Capitalized mortgage servicing rights, net		—		286,420		286,420
Securities held-to-maturity, net		20,000		68,699		88,699
Investments in equity affiliates		41,800		—		41,800
Goodwill and other intangible assets		12,500		98,200		110,700
Other assets		118,175		31,484		149,659
Total assets	$	4,855,829	$	1,383,331	$	6,239,160
Liabilities:
Debt obligations	$	3,878,343	$	743,595	$	4,621,938
Allowance for loss-sharing obligations		—		34,648		34,648
Other liabilities		171,004		55,543		226,547
Total liabilities	$	4,049,347	$	833,786	$	4,883,133

	Year Ended December 31,
	2020			2019			2018
Origination Data:
Structured Business
New loan originations (1)	$	2,433,679		$	2,803,251		$	1,656,020
Loan payoffs / paydowns		1,208,071			1,748,387			955,575
(1) We committed to fund six SFR build-to-rent bridge loans totaling $197.8 million in the third and fourth quarters of 2020.
Agency Business
Origination Volumes by Investor:
Fannie Mae	$	5,041,925		$	3,346,272		$	3,332,100
Freddie Mac		960,508			728,317			1,587,958
Private Label		382,191			401,216			—
FHA		327,345			123,095			153,523
CMBS/Conduit		—			211,325			50,908
Total	$	6,711,969		$	4,810,225		$	5,124,489
Total loan commitment volume	$	6,810,666		$	4,829,721		$	5,104,072
Loan Sales Data:
Agency Business
Fannie Mae	$	4,771,113		$	3,296,523		$	3,217,006
Freddie Mac		816,802			786,993			1,540,483
Private Label		727,154			—			—
FHA		272,659			106,271			115,747
CMBS/Conduit		—			211,325			50,908
Total	$	6,587,728		$	4,401,112		$	4,924,144
Sales margin (fee-based services as a % of loan sales)		1.44	%		1.49	%		1.42	%
MSR rate (MSR income as a % of loan commitments)		2.43	%		1.88	%		1.94	%

	December 31, 2020
			Wtd. Avg. Servicing	Wtd. Avg. Life of
	UPB of Servicing		Fee Rate	Servicing Portfolio
Key Servicing Metrics for Agency Business:	Portfolio		(basis points)	(in years)
Fannie Mae	$	18,268,268	52.3	8.2
Freddie Mac		4,881,080	27.9	9.9
FHA		752,116	16.3	20.3
Private Label		726,992	20.0	8.7
Total	$	24,628,456	45.4	8.9

	December 31, 2019
Fannie Mae	$	14,832,844	49.3	7.8
Freddie Mac		4,534,714	30.0	10.6
FHA		691,519	15.4	18.7
Total	$	20,059,077	43.8	8.8

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SCHEDULE IV - LOANS AND OTHER LENDING INVESTMENTS

12 Months Ended

Dec. 31, 2020

SCHEDULE IV - LOANS AND OTHER LENDING INVESTMENTS

SCHEDULE IV - LOANS AND OTHER LENDING INVESTMENTS

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

Schedule IV — Loans and other Lending Investments

DECEMBER 31, 2020

($ in thousands)

												Carrying
												Amount
		Periodic		Interest Pay								Subject to
		Payment	Maturity	Rate				Face		Carrying		Delinquent
Type	Location	Terms (1)	Date (2)	Index (3)		Prior Liens		Amount (4)		Amount (5)		Interest
Bridge Loans:
Bridge loans in excess of 3% of carrying amount of total loans:
Multifamily	Various	IO / PI	2021 ‑ 2022	LIBOR + 2.60% ‑ 5.00	%	$	—	$	445,600	$	443,068	$	—
				Floor 0.25% ‑ 2.38	%
Bridge loans less than 3% of carrying amount of total loans(6):
Multifamily	Various	IO / PI	2021 ‑ 2023	LIBOR + 0.00% ‑ 12.72	%		—		3,693,706		3,666,306		—
				Floor 0.25% ‑ 2.75	%
				Fixed 9.00% ‑ 11.00	%
Land	Various	IO	2021 ‑ 2025	LIBOR + 4.00% ‑ 6.00	%		—		189,613		111,734		—
				Floor 0.15% ‑ 1.66	%
				Fixed 0.00% ‑ 11.64	%
Healthcare	Various	IO / PI	2021 ‑ 2022	LIBOR + 4.00% ‑ 11.60	%		—		186,694		182,412		—
				Floor 1.12% ‑ 2.63	%
Hotel	Various	IO	2022	LIBOR + 1.45% ‑  6.75	%		—		177,000		148,824		—
				Floor 0.75	%
Office	Various	IO / PI	2021 ‑ 2022	LIBOR + 3.10% ‑ 8.00	%		—		123,227		121,611		—
				Floor 0.24% ‑ 1.24	%
Single‑Family Rental	Various	IO	2021 ‑ 2024	LIBOR + 4.00% ‑ 7.50	%		—		88,089		84,085		—
				Floor 0.50% ‑ 2.25	%
				Fixed 10.00% ‑ 12.00	%
Student Housing	Various	IO / PI	2021	LIBOR + 4.00% ‑ 5.00	%		—		71,500		70,752		—
				Floor 1.23% ‑ 2.38	%
Retail	Various	IO / PI	2021 ‑ 2024	LIBOR + 3.50% ‑ 4.95	%		—		33,500		23,028		—
				Floor 1.00% ‑ 2.50	%
Self Storage	MA	IO	2021	LIBOR + 3.90	%		—		13,580		13,578		—
				Floor 1.23	%
Total Bridge Loans less than 3% of carrying amount of total loans							—		4,576,909		4,422,330		—
Total Bridge Loans							—		5,022,509		4,865,398		—
Mezzanine Loans:
Mezzanine loans less than 3% of carrying amount of total loans (6):
Multifamily	Various	IO / PI	2021 ‑ 2030	LIBOR + 3.85% ‑ 4.75	%		410,307		95,832		90,312		—
				Floor 1.00% ‑ 1.25	%
				Fixed 5.00% ‑ 12.00	%
Land	Various	IO	2021 - 2022	LIBOR + 6.00	%		—		48,832		48,750		—
				Floor 1.66	%
				Fixed 0.00	%
Retail	Various	IO / PI	2024	LIBOR + 3.50	%		30,389		9,578		6,083		—
				Floor 1.00	%
				Fixed 12.00	%
Office	MA	IO	2028	Fixed 9.00	%		60,000		5,000		4,783		—
Total Mezzanine Loans							500,696		159,242		149,928		—
Preferred Equity Investments:
Preferred equity investments less than 3% of carrying amount of total loans (6):
Multifamily	Various	IO / PI	2022 ‑ 2029	Fixed 3.00% ‑ 14.00	%		797,753		182,949		172,163		—
Student Housing	AZ	IO	2021	Fixed 12.00	%		143,000		23,500		20,069		—
Office	Various	IO	2024 ‑ 2027	Fixed 8.00% ‑ 15.00	%		9,562		8,679		2,421		—
Land	TX	IO	2023	Fixed 12.00	%		—		8,100		7,835		—
Commercial	NY	IO	2021	Fixed 6.00	%		29,792		1,700		—		—
Total Preferred Equity Investments							980,107		224,928		202,488		—
Other Loans:
Other loans less than 3% of carrying amount of total loans (6):
Single‑Family Rental	Various	IO / PI	2024 ‑ 2029	Fixed 4.40% ‑ 5.90	%		—		68,403		68,054		—
							—		68,403		68,054		—
Total Loans						$	1,480,803	$	5,475,082	$	5,285,868	$	—

(1) IO = Interest Only, PI = Principal and Interest.

(2) Maturity date does not include possible extensions.

(3) References to LIBOR are to one-month LIBOR unless specifically stated otherwise.

(4) During 2020, $748.6 million of loans were extended.

(5) The federal income tax basis is approximately $5.48 billion.

(6) Individual loans each have a carrying value less than 3% of total loans.

ARBOR REALTY TRUST, INC. AND SUBSIDIARIES

SCHEDULE IV – LOANS AND OTHER LENDING INVESTMENTS (Continued)

DECEMBER 31, 2020

The following table reconciles our loans and investments carrying amounts for the periods indicated (in thousands):

	Year Ended December 31,
	2020		2019		2018
Balance at beginning of year	$	4,189,960	$	3,200,145	$	2,579,127
Additions during period:
New loan originations		2,433,679		2,831,822		1,658,732
Loan charge‑offs		—		—		3,173
Funding of unfunded loan commitments (1)		133,244		65,531		21,027
Accretion of unearned revenue		13,590		12,083		9,278
Recoveries of reserves		75		—		2,527
Deductions during period:
Loan payoffs and paydowns		(1,243,694)		(1,753,693)		(957,163)
Unfunded loan commitments (1)		(127,758)		(147,392)		(88,617)
Use of loan charge‑offs		—		—		(3,173)
Provision for loan losses		(77,335)		—		(13,986)
Unearned revenue and costs		(35,893)		(18,536)		(10,780)
Balance at end of year	$	5,285,868	$	4,189,960	$	3,200,145

(1) In accordance with certain loans and investments, we have outstanding unfunded commitments that we are obligated to fund as the borrowers meet certain requirements. Specific requirements include, but are not limited to, property renovations, building construction and conversions based on criteria met by the borrower in accordance with the loan agreements.

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Basis of Presentation and Significant Accounting Policies (Policies)

12 Months Ended

Dec. 31, 2020

Basis of Presentation and Significant Accounting Policies

Basis of Presentation

Basis of Presentation

The consolidated financial statements and accompanying notes have been prepared in accordance with GAAP. In the opinion of management, all adjustments considered necessary for a fair presentation of our financial position, results of operations and cash flows have been included and are of a normal and recurring nature.

Principles of Consolidation

Principles of Consolidation

The consolidated financial statements include our financial statements and the financial statements of our wholly owned subsidiaries, partnerships and other joint ventures in which we own a controlling interest, including variable interest entities (“VIEs”) of which we are the primary beneficiary. Entities in which we have a significant influence are accounted for under the equity method. Our VIEs are described in Note 16. All significant inter-company transactions and balances have been eliminated in consolidation.

Use of Estimates

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that could materially affect the amounts reported in the consolidated financial statements and accompanying notes. During 2020, there has been a global outbreak of COVID-19, which has forced many countries, including the United States, to declare national emergencies, to institute "stay-at-home" orders, to close financial markets and to restrict operations of non-essential businesses. Such actions are creating significant disruptions in global supply chains, and adversely impacting many industries. COVID-19 has had, and may continue to have, a prolonged adverse impact on economic and market conditions, which could lead to an extended period of global economic slowdown. The impact of COVID-19 on companies is evolving rapidly, and the extent and duration of the economic fallout from this pandemic, both globally and to our business, remain unclear, making any estimate or

assumption as of December 31, 2020 inherently less certain than they would be absent the current and potential impacts of COVID-19. Actual results could differ from those estimates.

Reclassification

Reclassification

Certain amounts in the prior period financial statements have been reclassified to conform to the presentation of the current period financial statements. The net gain/loss from changes in fair value of derivative instruments previously recorded to other income, net is now recorded to (loss) gain on derivative instruments, net. These reclassifications had no effect on the previously reported net income.

Cash and Cash Equivalents

Cash and Cash Equivalents. All highly liquid investments with original maturities of three months or less are considered to be cash equivalents. We place our cash and cash equivalents in high quality financial institutions. The consolidated account balances at each institution periodically exceed Federal Deposit Insurance Corporation (“FDIC”) insurance coverage limits and we believe that this risk is not significant.

Loans, Investments and Securities

Loans, Investments and Securities. Loans held-for-investment are intended to be held-to-maturity and, accordingly, are carried at cost, net of unamortized loan origination costs and fees, loan purchase discounts, and net of the allowance for credit losses. We invest in preferred equity interests that, in some cases, allow us to participate in a percentage of the underlying property’s cash flows from operations and proceeds from a sale or refinancing. At the inception of each such investment, we determine whether such investment should be accounted for as a loan, equity interest or as real estate. To date, we have determined that all such investments are properly accounted for and reported as loans.

At the time of purchase, we designate a debt security as available-for-sale, held-to-maturity, or trading depending on our ability and intent for the security. Securities available-for-sale, which is included as a component of other assets in the consolidated balance sheets, is reported at fair value with the fluctuations in fair value recognized through earnings. Held-to-maturity securities are carried at cost net of any unamortized premiums or discounts, which are amortized or accreted over the life of the securities. For securities classified as held-to-maturity, an evaluation is performed as to whether a decline in fair value below the amortized cost basis is other-than-temporary.

The determination of other-than-temporary impairment is a subjective process requiring judgments and assumptions and is not necessarily intended to indicate a permanent decline in value. The process includes, but is not limited to, assessment of recent market events and prospects for near-term recovery, assessment of cash flows, internal review of the underlying assets securing the investments, credit of the issuer and the rating of the security, as well as our ability and intent to hold the investment to maturity. We closely monitor market conditions on which we base such decisions.

Allowance for Credit Losses

Allowance for Credit Losses. We estimate allowances for credit losses on our structured loans and investments (including unfunded loan commitments), loss-sharing obligations related to the Fannie Mae DUS program and our held-to-maturity debt securities under CECL. This method is based on expected credit losses for the life of the loan. Our estimation of credit losses utilizes information obtained from internal and external sources relating to past events, current conditions and reasonable and supportable forecasts about the future. We have licensed a third party model to assist with the measurement of expected credit losses, which utilizes incurred losses inherent in the portfolio. The loss factors are determined through the generation of probability of defaults (PD) and loss given defaults (LGD) for similar loans with similar credit. These results require a significant amount of judgment applied in selecting inputs and analyzing the results produced by the models to determine the allowance for credit losses. Changes in such estimates can significantly affect our expected credit losses.

Our method for calculating the estimate of expected credit loss takes into account historical experience and current conditions for similar loans and reasonable and supportable forecasts about the future. The reasonable and supportable forecast period is determined based on our assessment of the most likely scenario of assumptions and plausible outcomes for the US economy, level of historical loss forecast estimates, material changes in growth and credit strategy and other factors that may affect our loss experience. We regularly evaluate the reasonable and supportable forecast period to determine if a change is needed.

Beyond our reasonable and supportable forecast period, we generally revert to historical loss information over the remaining loan/asset period, taken from a period that most accurately reflects the expectation of conditions expected to exist during the period of reversion. We may make adjustments to historical loss information for differences in risk that may not reflect the characteristics of our current portfolio, including but not limited to, loan-to-value and debt service coverage ratios, among other relevant factors. The method of reversion selected represents the best estimate of the collectability of the investments and is reevaluated each reporting period. We generally expect to use an average historical loss for reversion, utilizing an immediate or straight line method for the remaining life of the investments.

We also perform a qualitative assessment beyond model estimates, and apply qualitative adjustments as necessary. Our qualitative analysis includes a review of data that may directly impact our estimates including internal and external information about the loan or property including current market conditions, asset specific conditions, property operations or borrower/sponsor details (i.e. refinance, sale, bankruptcy) which allows us to more accurately and reasonably determine the amount of the expected loss for these investments. We also evaluate the contractual life of our assets to determine if changes are needed for contractual extension options, renewals, modifications and prepayments.

To the extent possible, we estimate our allowance for credit losses using a pooling approach for homogeneous assets with similar risk characteristics with the goal of enhancing the precision of their estimate. If particular assets no longer display risk characteristics that are similar to those of the pool, we may decide to revise our pools or perform an individual assessment of expected credit losses. If it is determined that a foreclosure is probable, or we expect repayment through the operation or sale of the collateral and the borrower is experiencing financial difficulty, we calculate expected credit losses based on the fair value of the collateral as of the reporting date.

During the loan review process, if we determine that it is probable that we will be unable to collect all amounts due for both principal and interest according to the contractual terms of a loan, we consider that loan impaired. We evaluate the capitalization and market discount rates, as well as the borrower's operating income and cash flows, in estimating the value of the underlying collateral when determining if a loan is impaired. We may also obtain a third party appraisal, which may value the collateral through an "as-is" or "stabilized value" methodology. Such appraisals may be used as an additional source of valuation information only and no adjustments are made to appraisals. If upon completion of the valuation, the fair value of the underlying collateral securing the impaired loan is less than the net carrying value of the loan, we record a specific allowance for credit losses with a corresponding charge to the provision for credit losses, and remove the impaired loan from the CECL analysis described above.

If a loan modification constitutes a concession whereas we do not receive ample consideration in return for the modification, and the borrower is experiencing financial difficulties and cannot repay the loan under the current terms, then the modification is considered by us to be a troubled debt restructuring. We record interest on modified loans on an accrual basis to the extent the modified loan is contractually current. The allowance for credit losses on a troubled debt restructuring is measured using the same method as all other loans held for investment.

Charge-offs to the allowance for credit losses occur when losses are confirmed through the receipt of cash or other consideration from the completion of a sale; when a modification or restructuring takes place in which we grant a concession to a borrower or agree to a discount in full or partial satisfaction of the loan; when we take ownership and control of the underlying collateral in full satisfaction of the loan; when loans are reclassified as other investments; or when significant collection efforts have ceased and it is highly likely that a loss has been realized.

Loss on restructured loans is recorded when we have granted a concession to the borrower in the form of principal forgiveness related to the payoff or the substitution or addition of a new debtor for the original borrower or when we incur costs on behalf of the borrower related to the modification, payoff or the substitution or addition of a new debtor for the original borrower. When a loan is restructured, we record our investment at net realizable value, taking into account the cost of all concessions at the date of restructuring. In addition, a gain or loss may be recorded upon the sale of a loan to a third party in the consolidated statements of operations in the period in which the loan was sold.

Loans Held-for-Sale, Net

Loans Held-for-Sale, Net. Loans held-for-sale, net represents our Agency Business commercial real estate loans originated and sold under the GSE and HUD programs, which are generally transferred or sold within 60 days of loan origination, as well as our

Private Label loans, which are generally sold and securitized within 180 days of loan origination. Such loans are reported at the lower of cost or market on an aggregate basis and include the value allocated to the associated future MSRs. During the period prior to its sale, interest income on a loan held-for-sale is calculated in accordance with the terms of the individual loan and the loan origination fees and direct loan origination costs are deferred until the loan is sold. All of our held-for-sale loans are financed with matched borrowings from credit facilities contracted to finance such loans. Interest income and expense are earned or incurred after a loan is closed and before a loan is sold.

Transfers of financial assets are accounted for as sales when control over the assets has been surrendered. Control over transferred assets is deemed to be surrendered when (1) the assets have been isolated, put presumptively beyond the reach of the entity, even in bankruptcy, (2) the transferee (or if the transferee is an entity whose sole purpose is to engage in securitization and the entity is constrained from pledging or exchanging the assets it receives, each third-party holder of its beneficial interests) has the right to pledge or exchange the transferred financial assets, and (3) we or our agents do not maintain effective control over the transferred financial assets or third-party beneficial interest related to those transferred assets through an agreement to repurchase them before their maturity. We have determined that all loans sold have met these specific conditions and account for all transfers of mortgage loans as completed sales.

Allowance for Loss-Sharing Obligations

Allowance for Loss-Sharing Obligations. When a loan is sold under the Fannie Mae DUS program, we undertake an obligation to partially guarantee the performance of the loan. Generally, we are responsible for losses equal to the first 5% of the UPB and a portion of any additional losses to an overall maximum of 20% of the original principal balance. Fannie Mae bears any remaining loss. In addition, under the terms of the master loss-sharing agreement with Fannie Mae, we are responsible for funding 100% of mortgage delinquencies (principal and interest) and servicing advances (taxes, insurance and foreclosure costs) until the amounts advanced exceed 5% of the UPB at the date of default. Thereafter, we may request interim loss-sharing adjustments which allow us to fund 25% of such advances until final settlement.

At inception, a liability for the fair value of the obligation undertaken in issuing the guaranty is recognized. In determining the fair value of the guaranty obligation, we consider the risk profile of the collateral and the historical loss experience in our portfolio. The guaranty obligation is removed only upon either the expiration or settlement of the guaranty.

We evaluate the allowance for loss-sharing obligations by monitoring the performance of each loss-sharing loan for events or conditions that may signal a potential default. Historically, initial loss recognition occurs at or before a loan becomes 60 days delinquent. In instances where payment under the guaranty on a loan is determined to be probable and estimable (as the loan is probable of, or is, in foreclosure), we record a liability for the estimated allowance for loss-sharing (a "specific reserve") by transferring the guarantee obligation recorded on the loan to the specific reserve with any adjustments to this reserve amount recorded in provision for loss sharing in the statements of income. The amount of the allowance considers our assessment of the likelihood of repayment by the borrower or key principal(s), the risk characteristics of the loan, the loan's risk rating, historical loss experience, adverse situations affecting individual loans, the estimated disposition value of the underlying collateral, and the level of risk sharing. We regularly monitor the specific reserves and update loss estimates as current information is received.

Capitalized Mortgage Servicing Rights

Capitalized Mortgage Servicing Rights. We recognize, as separate assets, rights to service mortgage loans for others, including such rights from our origination of mortgage loans sold with the servicing rights retained, as well as rights associated with acquired MSRs. Income from MSRs related to loans we originate are recognized when we record a derivative asset upon the commitment to originate a loan with a borrower and sell the loan to an investor. This commitment asset is recognized at fair value based on the discounted expected net cash flows associated with the servicing of the loan. When a mortgage loan we originate is sold, we retain the right to service the loan and recognize the MSR at the initial capitalized valuation. We amortize our MSRs using the amortization method, which requires the MSRs to be amortized over the period of estimated net servicing income or loss and that the servicing assets or liabilities be assessed for impairment, or increased obligation, based on the fair value at each reporting date. Amortization of MSRs is recorded as a reduction of servicing revenues, net in the consolidated statements of income. The following assumptions were used in calculating the fair value of our MSRs for the periods presented:

Key rates: We used discount rates ranging from 8% to 13%, representing a weighted average discount rate of 12%, based on our best estimate of market discount rates to determine the present value of MSRs. The inflation rate used for adequate compensation was 3%.

Servicing Cost: A market participant's estimated future cost to service the loan for the estimated life of the MSR is subtracted from the estimated future cash flows.

Estimated Life: We estimate the life of our MSRs based upon the stated yield maintenance and/or prepayment protection term of the underlying loan and are reduced using prepayment rates that consider the note rate of the loan and the expiration of various types of prepayment penalty and/or lockout provisions prior to that stated maturity date.

MSRs are initially recorded at fair value and are carried at amortized cost. The fair value of MRSs from loans we originate and sell are estimated considering market prices for similar MSRs, when available, and by estimating the present value of the future net cash flows of the capitalized MSRs, net of adequate compensation for servicing. Adequate compensation is based on the market rate of similar servicing contracts. The fair value of MSRs acquired approximate the purchase price paid.

We evaluate the MSR portfolio for impairment on a quarterly basis based on the difference between the aggregate carrying amount of the MSRs and their aggregate fair value. We engage an independent third-party valuation expert to assist in determining an estimated fair value of our MSR portfolio on a quarterly basis. For purposes of impairment evaluation, the MSRs are stratified based on predominant risk characteristics of the underlying loans, which we have identified as loan type, note rate and yield maintenance provisions. To the extent that the carrying value of the MSRs exceeds fair value, a valuation allowance is established.

We record write-offs of MSRs related to loans that were repaid prior to their expected maturity and loans that have defaulted and determined to be unrecoverable. When this occurs, the write-off is recorded as a direct write-down to the carrying value of MSRs and is included as a component of servicing revenue, net in the consolidated statements of income. This direct write-down permanently reduces the carrying value of the MSRs, precluding recognition of subsequent recoveries. For loans that payoff prior to maturity, we may collect a prepayment fee which is included as a component of servicing revenue, net.

Real Estate Owned and Held For Sale

Real Estate Owned and Held-For-Sale. Real estate acquired is recorded at its estimated fair value at acquisition and is shown net of accumulated depreciation and impairment charges. Costs incurred in connection with the acquisition of a property are capitalized.

We allocate the purchase price of our real estate acquisitions to land, building, tenant improvements, origination asset of the in-place leases, intangibles for the value of any above or below market leases at fair value and to any other identified intangible assets or liabilities. We amortize the value allocated to in-place leases over the remaining lease term, which is reported in depreciation and amortization expense on our consolidated statements of income. The value allocated to above or below market leases are amortized over the remaining lease term as an adjustment to rental income.

Real estate assets are depreciated using the straight-line method over their estimated useful lives. Ordinary repairs and maintenance which are not reimbursed by the tenants are expensed as incurred. Major replacements and betterments which improve or extend the life of the asset are capitalized and depreciated over their estimated useful life.

Our properties are reviewed for impairment each quarter, if events or circumstances change indicating that the carrying amount of an asset may not be recoverable. We recognize impairment if the undiscounted estimated cash flows to be generated by an asset is less than the carrying amount of such asset. Measurement of impairment is based on the asset’s estimated fair value. In evaluating for impairment, many factors are considered, including estimated current and expected operating cash flows from the property during the projected holding period, costs necessary to extend the life or improve the asset, expected capitalization rates, projected stabilized net operating income, selling costs, and the ability to hold and dispose of the asset in the ordinary course of business. Impairment charges may be necessary in the event discount rates, capitalization rates, lease-up periods, future economic conditions, and other relevant factors vary significantly from those assumed in valuing the property.

Real estate is classified as held-for-sale when we commit to a plan of sale, the asset is available for immediate sale, there is an active program to locate a buyer, and it is probable the sale will be completed within one year. Real estate assets that are expected to be disposed of are valued at the lower of the asset’s carrying amount or its fair value less costs to sell.

We recognize sales of real estate properties upon closing. Payments received from purchasers prior to closing are recorded as deposits. Gain on real estate sold is recognized when the collectability of the sale price is reasonably assured, we are not obligated to

perform significant activities after the sale and when control of the asset transfers to the buyer. A gain may be deferred in whole or in part until collectability of the sales price is reasonably assured and the earnings process is complete.

Investments in Equity Affiliates

Investments in Equity Affiliates. We invest in joint ventures that are formed to invest in real estate related assets or businesses. These joint ventures are not majority owned or controlled by us, or are VIEs for which we are not the primary beneficiary, and are not consolidated in our financial statements. These investments are recorded under either the equity or cost method of accounting as deemed appropriate. We evaluate these investments for impairment whenever events or changes in circumstances indicate that the carrying amounts of such investments may not be recoverable. We recognize an impairment loss if the estimated fair value of the investment is less than its carrying amount and we determine that the impairment is other-than-temporary. We record our share of the net income and losses from the underlying properties of our equity method investments and any other-than-temporary impairment on these investments as income or losses from equity affiliates in the consolidated statements of income.

Goodwill and Other Intangible Assets

Goodwill and Other Intangible Assets. Significant judgement is required to estimate the fair value of intangible assets and in assigning their estimated useful lives. Accordingly, we typically seek the assistance of independent third party valuation specialists for significant intangible assets. The fair value estimates are based on available historical information and on future expectations and assumptions we deem reasonable.

We generally use an income based valuation method to estimate the fair value of intangible assets, which discounts expected future cash flows to present value using estimates and assumptions we deem reasonable.

Determining the estimated useful lives of intangible assets also requires judgment. Certain intangible assets, such as GSE licenses, have been deemed to have indefinite lives while other intangible assets, such as broker and borrower relationships and above/below market rent have been deemed to have finite lives. Our assessment as to which intangible assets are deemed to have finite or indefinite lives is based on several factors including economic barriers of entry for the acquired product lines, scarcity of available GSE licenses, retention trends and our operating plans, among other factors.

Goodwill and indefinite-lived intangible assets are not amortized, while finite-lived intangible assets are amortized over their estimated useful lives on a straight-line basis. Indefinite-lived intangible assets, including goodwill, are tested for impairment whenever events or changes in circumstances indicate that the carrying value of such assets may not be recoverable. In addition, with respect to goodwill, an impairment analysis is performed at least annually. We have elected to make the first day of our fiscal fourth quarter the annual impairment assessment date for goodwill. We first assess qualitative factors to determine whether it is more likely than not that the fair value is less than the carrying value. If, based on that assessment, we believe it is more likely than not that the fair value is less than the carrying value, then a two-step goodwill impairment test is performed. Based on the impairment analysis performed as of October 1, 2020, there was no indication that the indefinite-lived intangible assets, including goodwill, were impaired and there were no events or changes in circumstances indicating impairment at December 31, 2020.

Hedging Activities and Derivatives

Hedging Activities and Derivatives. We measure derivative instruments at fair value and record them as assets or liabilities. Fair value adjustments will affect either accumulated other comprehensive income until the hedged item is recognized in earnings, or net income depending on whether the derivative instrument qualifies as a hedge for accounting purposes and, if so, the nature of the hedging activity. We use derivatives for hedging purposes rather than trading or speculation. Fair values are estimated based on current market data from financial sources that trade such instruments and are based on prevailing market data and derived from third party proprietary models based on well recognized financial principles and reasonable estimates about relevant future market conditions.

The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether we have elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow

hedge. These derivative instruments must be effective in reducing risk exposure in order to qualify for hedge accounting. When the terms of an underlying transaction are modified, or when the underlying hedged item ceases to exist, all changes in the fair value of the instrument are marked-to-market with changes in value included in net income for each period until the derivative instrument matures or is settled. Any derivative instrument used for risk management that does not meet the hedging criteria is marked-to-market with the changes in value included in earnings. In cases where a derivative instrument is terminated early, any gain or loss is generally amortized over the remaining life of the hedged item. We may also enter into derivative contracts that are intended to economically hedge certain risks, even though hedge accounting does not apply or we elect not to apply hedge accounting. The ineffective portion of a derivative’s change in fair value is recognized immediately in earnings.

In connection with our interest rate risk management, we may hedge a portion of our interest rate risk by entering into derivative instrument contracts to manage differences in the amount, timing, and duration of our expected cash receipts and our expected cash payments principally related to our investments and borrowings. Our objectives in using interest rate derivatives are to add stability to interest income and to manage our exposure to interest rate movements. To accomplish this objective, we have used, and may again in the future, use interest rate swaps as part of our interest rate risk management strategy. Interest rate swaps designated as cash flow hedges involve the receipt of variable-rate amounts from a counterparty in exchange for us making fixed-rate payments over the life of the agreements without exchange of the underlying notional amount.

Our rate lock and forward sales commitments associated with the Agency Business meet the definition of a derivative and are recorded at fair value. The estimated fair value of rate lock commitments includes the effects of interest rate movements as well as the fair value of the expected net cash flows associated with the servicing of the loan which is recorded as income from MSRs in the consolidated statements of income. The estimated fair value of forward sale commitments includes the effects of interest rate movements between the trade date and balance sheet date.

Our Swap Futures associated with (1) our Structured Business SFR loans, and (2) our held-for-sale Agency Business Private Label loans do not meet the criteria for hedge accounting and are tied to the five-year and ten-year swap rates. Our Swap Futures are cleared by a central clearing house and variation margin payments (made in cash) are treated as a legal settlement of the derivative itself, as opposed to a pledge of collateral. Realized and unrealized gains and losses related to our Swap Futures are recorded through earnings.

Revenue Recognition

Revenue Recognition. Interest income is recognized on the accrual basis as it is earned. In certain instances, the borrower pays an additional amount of interest at the time the loan is closed, an origination fee, a prepayment fee and/or deferred interest upon maturity. In some cases, interest income may also include the amortization or accretion of premiums and discounts arising from the purchase or origination of the loan or security. This additional income, net of any direct loan origination costs incurred, is deferred and accreted into interest income on an effective yield or “interest” method adjusted for actual prepayment activity over the life of the related loan or security as a yield adjustment. Income recognition is suspended for loans when, in our opinion, a full recovery of all contractual principal is not probable. Income recognition is resumed when the loan becomes contractually current and performance is resumed. We record interest income on certain impaired loans to the extent cash is received, as the borrower continues to make interest payments. We record loan loss reserves related to these loans when it is deemed that full recovery of principal and accrued interest is not probable.

Several of our loans provide for accrual of interest at specified rates, which differ from current payment terms. Interest is recognized on such loans at the accrual rate subject to our determination that accrued interest and outstanding principal are ultimately collectible, based on the underlying collateral and operations of the asset. If we cannot make this determination, interest income above the current pay rate is recognized only upon actual receipt.

Given the transitional nature of some of our real estate loans, we may require funds to be placed into an interest reserve, based on contractual requirements, to cover debt service costs. We will analyze these interest reserves on a periodic basis and determine if any additional interest reserves are needed. Recognition of income on loans with funded interest reserves are accounted for in the same manner as loans without funded interest reserves. We do not recognize interest income on loans in which the borrower has failed to make the contractual interest payment due or has not replenished the interest reserve account. Income from non-performing loans is generally recognized on a cash basis only to the extent it is received. Full income recognition will resume when the loan becomes contractually current and performance has recommenced.

Additionally, interest income is recorded when earned from equity participation interests, referred to as equity kickers. These equity kickers have the potential to generate additional revenues to us as a result of excess cash flow distributions and/or as appreciated properties are sold or refinanced.

Gain on sales, including fee-based services, net — Gain on sales, including fee-based services, net includes commitment fees, broker fees, loan assumption fees, loan origination fees and gains on sale of loans of our Agency Business. In some instances, the borrower pays an additional amount of interest at the time the loan is closed, an origination fee, net of any direct loan origination costs incurred, which is recognized upon the sale of the loan. Revenue recognition occurs when the related services are performed, unless significant contingencies exist, and for the sale of loans, when all the incidence of ownership passes to the buyer. Interest income is recognized on the accrual basis as it is earned from loans held-for-sale.

Property operating income — Property operating income represents income associated with the operations of commercial real estate properties classified as real estate owned. We recognize revenue for these activities when the fees are fixed or determinable, or are evidenced by an arrangement, collection is reasonably assured and the services under the arrangement have been provided.

Other income, net — Other income, net represents loan structuring, modification and defeasance, as well as broker fees and miscellaneous asset management fees associated with our loan and investment portfolio. We recognize these forms of income when the fees are fixed or determinable, are evidenced by an arrangement, collection is reasonably assured and the services under the arrangement have been provided.

Leases

Leases. We determine if an arrangement is a lease at inception. Our right to use an underlying asset for the lease term is recorded as an operating lease right-of-use ("ROU") asset and our obligation to make lease payments arising from the lease is recorded as a lease liability. Operating lease ROU assets and lease liabilities are included in other assets and other liabilities, respectively, in our consolidated balance sheets. Operating lease ROU assets and liabilities are recognized at commencement date based on the present value of lease payments over the lease term. Our leases do not provide an implicit rate; therefore, we use our incremental borrowing rate in determining the present value of lease payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Lease expense for lease payments is recognized on a straight-line basis over the lease term. Leases with an initial term of twelve months or less are expensed as incurred.

Stock-Based Compensation

Stock-Based Compensation. We grant stock awards to certain of our employees and directors, consisting of shares of our common stock that vest immediately or annually over a multi-year period, subject to the recipient’s continued service to us. We record stock-based compensation expense at the grant date fair value of the related stock-based award at the grant date (for the portion that vests immediately) or ratably over the respective vesting periods. Dividends are paid on restricted stock as dividends are paid on shares of our common stock whether or not they are vested. Stock-based compensation is disclosed in our consolidated statements of income under “employee compensation and benefits” for employees and under “selling and administrative” expense for non-employees and the Board of Directors.

Income Taxes

Income Taxes. We organize and conduct our operations to qualify as a REIT and to comply with the provisions of the Internal Revenue Code with respect thereto. A REIT is generally not subject to federal income tax on its REIT-taxable income that it distributes to its stockholders, provided that it distributes at least 90% of its REIT-taxable income and meets certain other requirements. Certain REIT income may be subject to state and local income taxes.

The Agency Business mainly operates through a TRS, which is a part of our TRS Consolidated Group and is subject to U.S. federal, state and local income taxes. In general, our TRS entities may hold assets that the REIT cannot hold directly and may engage in real estate or non-real estate-related business. Current and deferred taxes are recorded on the portion of earnings (losses) recognized by us with respect to our interest in TRSs. Deferred income tax assets and liabilities are calculated based on temporary differences between our GAAP consolidated financial statements and the federal, state, local tax basis of assets and liabilities as of the consolidated balance sheets. We evaluate the realizability of our deferred tax assets (e.g., net operating loss and capital loss carryforwards) and recognize a valuation allowance if, based on the available evidence, it is more likely than not that some portion or all of our deferred tax assets will not be realized. When evaluating the realizability of our deferred tax assets, we consider estimates of expected future taxable income, existing and projected book/tax differences, tax planning strategies available and the general and industry specific economic outlook.

We periodically evaluate tax positions to determine whether it is more likely than not that such positions would be sustained upon examination by a tax authority for all open tax years, as defined by the statute of limitations, based on their technical merits. We report interest and penalties related to tax uncertainties as a component of the income tax provision.

Earnings Per Share

Earnings Per Share. We present both basic and diluted earnings per share ("EPS"). Basic EPS excludes dilution and is computed by dividing net income available to common stockholders by the weighted average number of shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock, where such exercise or conversion would result in a lower EPS amount.

Recently Adopted Accounting Pronouncements

Recently Adopted Accounting Pronouncements

Credit Losses

On January 1, 2020, we adopted ASU 2016-13, which utilizes the CECL methodology for the recognition of credit losses for our structured loans and investments, held-to-maturity debt securities and our loss-sharing obligations related to the Fannie Mae DUS program, at the time the financial asset is originated or acquired. The allowance for credit losses is adjusted each period for changes in expected credit losses. This methodology replaces the multiple existing impairment methods in GAAP and generally requires that a loss be incurred before it is recognized. We adopted ASU 2016-13 using the modified retrospective method, therefore, the results for reporting periods prior to January 1, 2020 are unadjusted and reported in accordance with previously applicable GAAP. In connection with the adoption of ASU 2016-13, we recorded a $28.6 million increase to accumulated deficit, which was net of a deferred tax asset of $3.6 million at January 1, 2020.

The following table illustrates the impact of adopting ASU 2016-13 (in thousands):

	January 1, 2020
	As Reported
	Under		As Reported		Impact of
	ASU 2016-13		Pre-Adoption		Adoption
Assets:
Allowance for credit losses:
Structured loans and investments (1)	$	88,363	$	71,069	$	17,294
Held-to-maturity debt securities		501		—		501
Deferred tax assets		27,307		23,713		3,594
Liabilities:
Allowance for loss-sharing obligations		16,847		2,441		14,406

(1) See Note 3 for details by asset class.

Other Accounting Pronouncements Adopted

Description	Adoption Date	Effect on Financial Statements
In November 2018, the Financial Accounting Standards Board ("FASB") issued ASU 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities. This ASU amends the guidance for determining whether a decision-making fee is a variable interest and requires companies to consider indirect interests held through related parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety (as currently required under GAAP).	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820)—Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement, which makes a number of changes meant to add, modify or remove certain disclosure requirements associated with changes between hierarchy associated with Level 1, Level 2 and Level 3 fair value measurements. Early adoption is permitted upon issuance of the update.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In January 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other: Simplifying the Test for Goodwill Impairment. This ASU eliminates step two from the goodwill impairment test, which measures a goodwill impairment loss by comparing the implied fair value with the carrying amount of goodwill.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.

Recently Issued Accounting Pronouncements

Description	Effective Date	Effect on Financial Statements
In August 2020, the FASB issued ASU 2020-06, Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40), which includes amendments to the guidance on convertible instruments and the derivative scope exception for contracts in an entity’s own equity. The guidance also simplifies the accounting for convertible instruments which include beneficial conversion features or cash conversion features by removing certain separation models in Subtopic 470-20 and requires entities to use the “if-converted” method when calculating diluted earnings per share for convertible instruments.	First quarter of 2022, with early adoption permitted beginning in the first quarter of 2021	We are currently evaluating the timing of our adoption and the impact this guidance may have on our consolidated financial statements.
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848)—Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships and other transactions that reference LIBOR or other reference rates expected to be discontinued because of reference rate reform.	This ASU is effective as of March 12, 2020 through December 31, 2022	We have not adopted any of the optional expedients or exceptions through September 30, 2020, but will continue to evaluate the possible adoption of any such expedients or exceptions during the effective period as circumstances evolve.

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Basis of Presentation and Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2020

Basis of Presentation and Significant Accounting Policies

Schedule of impact of adopting ASU 2016-13

The following table illustrates the impact of adopting ASU 2016-13 (in thousands):

	January 1, 2020
	As Reported
	Under		As Reported		Impact of
	ASU 2016-13		Pre-Adoption		Adoption
Assets:
Allowance for credit losses:
Structured loans and investments (1)	$	88,363	$	71,069	$	17,294
Held-to-maturity debt securities		501		—		501
Deferred tax assets		27,307		23,713		3,594
Liabilities:
Allowance for loss-sharing obligations		16,847		2,441		14,406

(1) See Note 3 for details by asset class.

Schedules of Recently Adopted Accounting Pronouncements and Recently Issued Accounting Pronouncements

Other Accounting Pronouncements Adopted

Description	Adoption Date	Effect on Financial Statements
In November 2018, the Financial Accounting Standards Board ("FASB") issued ASU 2018-17, Consolidation (Topic 810): Targeted Improvements to Related Party Guidance for Variable Interest Entities. This ASU amends the guidance for determining whether a decision-making fee is a variable interest and requires companies to consider indirect interests held through related parties under common control on a proportional basis rather than as the equivalent of a direct interest in its entirety (as currently required under GAAP).	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820)—Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement, which makes a number of changes meant to add, modify or remove certain disclosure requirements associated with changes between hierarchy associated with Level 1, Level 2 and Level 3 fair value measurements. Early adoption is permitted upon issuance of the update.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.
In January 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other: Simplifying the Test for Goodwill Impairment. This ASU eliminates step two from the goodwill impairment test, which measures a goodwill impairment loss by comparing the implied fair value with the carrying amount of goodwill.	First quarter of 2020	The adoption of this guidance did not have a material impact on our consolidated financial statements.

Recently Issued Accounting Pronouncements

Description	Effective Date	Effect on Financial Statements
In August 2020, the FASB issued ASU 2020-06, Debt—Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging—Contracts in Entity’s Own Equity (Subtopic 815-40), which includes amendments to the guidance on convertible instruments and the derivative scope exception for contracts in an entity’s own equity. The guidance also simplifies the accounting for convertible instruments which include beneficial conversion features or cash conversion features by removing certain separation models in Subtopic 470-20 and requires entities to use the “if-converted” method when calculating diluted earnings per share for convertible instruments.	First quarter of 2022, with early adoption permitted beginning in the first quarter of 2021	We are currently evaluating the timing of our adoption and the impact this guidance may have on our consolidated financial statements.
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848)—Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships and other transactions that reference LIBOR or other reference rates expected to be discontinued because of reference rate reform.	This ASU is effective as of March 12, 2020 through December 31, 2022	We have not adopted any of the optional expedients or exceptions through September 30, 2020, but will continue to evaluate the possible adoption of any such expedients or exceptions during the effective period as circumstances evolve.

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Loans and Investments (Tables)

12 Months Ended

Dec. 31, 2020

Loans and Investments

Schedule of Structured Business loan and investment portfolio

Our Structured Business loan and investment portfolio consists of ($ in thousands):

								Wtd. Avg.
								Remaining	Wtd. Avg.		Wtd. Avg.
			Percent of		Loan	Wtd. Avg.		Months to	First Dollar		Last Dollar
	December 31, 2020		Total		Count	Pay Rate (1)		Maturity	LTV Ratio (2)		LTV Ratio (3)
Bridge loans (4)	$	5,022,509	92	%	263	5.09	%	16.2	0	%	76	%
Preferred equity investments		224,928	4	%	14	7.07	%	49.8	64	%	89	%
Mezzanine loans		159,242	3	%	29	7.40	%	45.0	32	%	82	%
Other (5)		68,403	1	%	22	4.95	%	74.8	0	%	69	%
		5,475,082	100	%	328	5.23	%	19.2	4	%	77	%
Allowance for credit losses		(148,329)
Unearned revenue		(40,885)
Loans and investments, net	$	5,285,868

	December 31, 2019
Bridge loans (4)	$	3,836,832	90	%	217	5.77	%	18.0	0	%	75	%
Preferred equity investments		181,058	4	%	10	7.62	%	68.8	69	%	89	%
Mezzanine loans		191,575	4	%	24	9.70	%	36.7	22	%	73	%
Other (5)		70,146	2	%	21	2.88	%	84.8	0	%	70	%
		4,279,611	100	%	272	5.98	%	22.1	4	%	76	%
Allowance for credit losses		(71,069)
Unearned revenue		(18,582)
Loans and investments, net	$	4,189,960

(1) “Weighted Average Pay Rate” is a weighted average, based on the UPB of each loan in our portfolio, of the interest rate required to be paid monthly as stated in the individual loan agreements. Certain loans and investments that require an additional rate of interest “Accrual Rate” to be paid at maturity are not included in the weighted average pay rate as shown in the table.

(2) The “First Dollar Loan-to-Value ("LTV") Ratio” is calculated by comparing the total of our senior most dollar and all senior lien positions within the capital stack to the fair value of the underlying collateral to determine the point at which we will absorb a total loss of our position.

(3) The “Last Dollar LTV Ratio” is calculated by comparing the total of the carrying value of our loan and all senior lien positions within the capital stack to the fair value of the underlying collateral to determine the point at which we will initially absorb a loss.

(4) As of December 31, 2020 and 2019, bridge loans included 38 and 11, respectively, single-family rental loans with an aggregate UPB of $309.2 million and $66.7 million, respectively, of which $88.1 million and $30.0 million, respectively, was funded.

(5) As of December 31, 2020 and 2019, other included 22 and 12, respectively, single-family rental permanent loans with an aggregate UPB of $68.4 million and $41.6 million, respectively, and, at December 31, 2019, there were 9 purchased loans with an aggregate UPB of $28.6 million.

Summary of the loan portfolio's internal risk ratings and LTV ratios by asset class

A summary of the loan portfolio’s internal risk ratings and LTV ratios by asset class as of December 31, 2020 is as follows ($ in thousands):

																Wtd. Avg.		Wtd. Avg.
	UPB by Origination Year															First Dollar		Last Dollar
Asset Class / Risk Rating	2020		2019		2018		2017		2016		Prior		Total			LTV Ratio		LTV Ratio
Multifamily:
Pass	$	808,735	$	281,999	$	—	$	32,500	$	—	$	799	$	1,124,033
Pass/Watch		854,331		811,162		161,878		3,500		—		28,800		1,859,671
Special Mention		366,853		696,045		89,441		117,779		—		—		1,270,118
Substandard		—		80,481		41,335		16,500		8,250		—		146,566
Doubtful		—		—		—		17,700		—		—		17,700
Total Multifamily	$	2,029,919	$	1,869,687	$	292,654	$	187,979	$	8,250	$	29,599	$	4,418,088		4	%	76	%
Land:												Percentage of portfolio		81	%
Special Mention	$	79,118	$	19,523	$	—	$	19,975	$	—	$	—	$	118,616
Substandard		—		—		—		—		—		127,928		127,928
Total Land	$	79,118	$	19,523	$	—	$	19,975	$	—	$	127,928	$	246,544		0	%	93	%
Healthcare:												Percentage of portfolio		5	%
Pass	$	—	$	6,600	$	10,000	$	—	$	—	$	—	$	16,600
Special Mention		—		65,819		51,500		39,650		—		—		156,969
Substandard		—		8,500		—		—		—		—		8,500
Doubtful		—		—		—		4,625		—		—		4,625
Total Healthcare	$	—	$	80,919	$	61,500	$	44,275	$	—	$	—	$	186,694		0	%	78	%
Hotel:												Percentage of portfolio		3	%
Pass	$	26,000	$	—	$	—	$	—	$	—	$	—	$	26,000
Substandard		60,000		91,000		—		—		—		—		151,000
Total Hotel	$	86,000	$	91,000	$	—	$	—	$	—	$	—	$	177,000		0	%	90	%
Single-Family Rental:												Percentage of portfolio		3	%
Pass	$	62,566	$	34,437	$	—	$	—	$	—	$	—	$	97,003
Pass/Watch		8,227		39,912		—		—		—		—		48,139
Special Mention		11,350		—		—		—		—		—		11,350
Total Single-Family Rental	$	82,143	$	74,349	$	—	$	—	$	—	$	—	$	156,492		0	%	63	%
Office:												Percentage of portfolio		3	%
Pass	$	—	$	—	$	5,000	$	—	$	—	$	—	$	5,000
Special Mention		35,410		—		42,799		43,151		—		9,666		131,026
Doubtful		—		—		—		—		—		880		880
Total Office	$	35,410	$	—	$	47,799	$	43,151	$	—	$	10,546	$	136,906		3	%	80	%
Student Housing:												Percentage of portfolio		2	%
Special Mention	$	—	$	31,100	$	3,350	$	—	$	—	$	—	$	34,450
Substandard		23,500		—		13,000		24,050		—		—		60,550
Total Student Housing	$	23,500	$	31,100	$	16,350	$	24,050	$	—	$	—	$	95,000		18	%	74	%
Retail:												Percentage of portfolio		2	%
Pass	$	—	$	4,000	$	—	$	—	$	—	$	—	$	4,000
Special Mention		—		—		35,600		—		—		—		35,600
Substandard		—		—		—		—		—		3,478		3,478
Total Retail	$	—	$	4,000	$	35,600	$	—	$	—	$	3,478	$	43,078		7	%	69	%
Other:												Percentage of portfolio		1	%
Pass	$	—	$	—	$	—	$	13,580	$	—	$	—	$	13,580
Doubtful		—		—		—		—		—		1,700		1,700
Total Other	$	—	$	—	$	—	$	13,580	$	—	$	1,700	$	15,280		7	%	59	%
												Percentage of portfolio		<1	%
Grand Total	$	2,336,090	$	2,170,578	$	453,903	$	333,010	$	8,250	$	173,251	$	5,475,082		4	%	77	%

Summary of the changes in the allowance for credit losses for our loan portfolio

A summary of the changes in the allowance for credit losses is as follows (in thousands):

	Year Ended December 31, 2020
	Land		Multifamily		Retail		Office		Hotel		Student Housing		Healthcare		Other		Total
Allowance for credit losses:
Beginning balance, prior to adoption of CECL	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069
Impact of adopting CECL - January 1, 2020		77		16,322		335		287		29		68		64		112		17,294
Provision for credit losses (net of recoveries)		10,204		20,146		13,526		59		7,730		4,010		3,816		475		59,966
Ending balance	$	78,150	$	36,468	$	13,861	$	1,846	$	7,759	$	4,078	$	3,880	$	2,287	$	148,329

	Year Ended December 31, 2019
Allowance for credit losses	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069
	Year Ended December 31, 2018
Allowance for credit losses:
Beginning balance	$	53,883	$	—	$	—	$	1,500	$	5,700	$	—	$	—	$	1,700	$	62,783
Provision for credit losses		13,986		—		—		—		—		—		—		—		13,986
Charge-offs		—		—		—		—		(3,173)		—		—		—		(3,173)
Recoveries of reserves		—		—		—		—		(2,527)		—		—		—		(2,527)
Ending balance	$	67,869	$	—	$	—	$	1,500	$	—	$	—	$	—	$	1,700	$	71,069

Summary of our loans considered impaired by asset class

All of our structured loans and investments are collateralized by real estate assets, and as such, the measurement of credit losses may be based on the difference between the fair value of the underlying collateral and the carrying value of the assets as of the period end. A summary of our specific loans considered impaired by asset class is as follows (in thousands):

	December 31, 2020
					Allowance		Wtd. Avg. First			Wtd. Avg. Last
			Carrying		for Credit		Dollar LTV			Dollar LTV
Asset Class	UPB (1)		Value		Losses		Ratio			Ratio
Land	$	134,215	$	127,829	$	77,869		0	%		99	%
Hotel		110,000		89,613		7,500		0	%		94	%
Retail		30,079		28,957		13,851		10	%		75	%
Healthcare		4,625		4,673		3,845		0	%		83	%
Office		2,166		2,166		1,500		0	%		71	%
Commercial		1,700		1,700		1,700		63	%		63	%
Total	$	282,785	$	254,938	$	106,265		1	%		94	%

	December 31, 2019
Land	$	134,215	$	126,800	$	67,869	0	%	97	%
Office		2,226		2,226		1,500	0	%	78	%
Commercial		1,700		1,700		1,700	63	%	63	%
Total	$	138,141	$	130,726	$	71,069	1	%	96	%

(1) Represents the UPB of ten and five impaired loans (less unearned revenue and other holdbacks and adjustments) by asset class at December 31, 2020 and 2019, respectively.

Summary of our non-performing loans by asset class

A summary of our non-performing loans by asset class is as follows (in thousands):

	December 31, 2020						December 31, 2019
			Less Than		Greater  Than				Less Than		Greater  Than
			90 Days		90 Days				90 Days		90 Days
	UPB		Past Due		Past Due		UPB		Past Due		Past Due
Student Housing	$	36,500	$	—	$	36,500	$	—	$	—	$	—
Multifamily		17,700		—		17,700		—		—		—
Healthcare		4,625		—		4,625		—		—		—
Commercial		1,700		—		1,700		1,700		—		1,700
Retail		920		—		920		1,000		—		1,000
Office		880		—		880		880		—		880
Total	$	62,325	$	—	$	62,325	$	3,580	$	—	$	3,580

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Loans Held-for-Sale, Net (Tables)

12 Months Ended

Dec. 31, 2020

Loans Held-for-Sale, Net

Summary of loans held-for-sale, net

	December 31, 2020		December 31, 2019
Fannie Mae	$	679,342	$	408,534
Freddie Mac		180,004		36,303
Private Label		56,186		401,207
FHA		53,063		1,082
		968,595		847,126
Fair value of future MSR		21,600		16,519
Unearned discount		(3,276)		(2,285)
Loans held-for-sale, net	$	986,919	$	861,360

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Capitalized Mortgage Servicing Rights (Tables) - MSRs

12 Months Ended

Dec. 31, 2020

Capitalized Mortgage Servicing Rights

Summary of capitalized MSR activity

A summary of our capitalized MSR activity is as follows (in thousands):

	Year Ended December 31, 2020						Year Ended December 31, 2019
	Originated		Acquired		Total		Originated		Acquired		Total
Beginning balance	$	221,901	$	64,519	$	286,420	$	176,686	$	97,084	$	273,770
Additions		159,533		—		159,533		83,756		—		83,756
Amortization		(34,186)		(15,036)		(49,222)		(27,639)		(21,042)		(48,681)
Write-downs and payoffs		(10,782)		(5,975)		(16,757)		(10,902)		(11,523)		(22,425)
Ending balance	$	336,466	$	43,508	$	379,974	$	221,901	$	64,519	$	286,420

Schedule of expected amortization of capitalized MSRs recorded

The expected amortization of capitalized MSRs recorded as of December 31, 2020 is as follows (in thousands):

Year	Amortization
2021	$	54,514
2022		50,862
2023		46,929
2024		42,898
2025		39,779
Thereafter		144,992
Total	$	379,974

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Mortgage Servicing (Tables)

12 Months Ended

Dec. 31, 2020

MSRs

Product and geographic concentrations

Schedule of product and geographic concentrations in servicing revenue

Product and geographic concentrations that impact our servicing revenue are as follows ($ in thousands):

December 31, 2020
Product Concentrations					Geographic Concentrations
						UPB
			Percent of			Percentage
Product	UPB (1)		Total		State	of Total
Fannie Mae	$	18,268,268	74	%	Texas	16	%
Freddie Mac		4,881,080	20	%	New York	9	%
FHA		752,116	3	%	North Carolina	9	%
Private Label (2)		726,992	3	%	California	9	%
Total	$	24,628,456	100	%	Florida	7	%
					Georgia	6	%
					New Jersey	4	%
					Other (3)	40	%
					Total	100	%

December 31, 2019
Fannie Mae	$	14,832,844	74	%	Texas	19	%
Freddie Mac		4,534,714	23	%	North Carolina	9	%
FHA		691,519	3	%	New York	9	%
Total	$	20,059,077	100	%	California	9	%
					Florida	6	%
					Georgia	6	%
					Other (3)	42	%
					Total	100	%

(1) Excludes loans which we are not collecting a servicing fee.

(2) Represents loans we service in connection with our Private Label securitization in May 2020 (see Note 4 for details).

(3) No other individual state represented 4% or more of the total.

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Securities Held-to-Maturity (Tables)

12 Months Ended

Dec. 31, 2020

Securities Held-to-Maturity

Schedule of securities held-to-maturity

A summary of our securities held-to-maturity is as follows (in thousands):

			Net Carrying		Unrealized		Estimated		Allowance for
	Face Value		Value		Gain/(Loss)		Fair Value		Credit Losses
December 31, 2020
B Piece bonds	$	76,497	$	57,839	$	709	$	58,548	$	621
APL certificates		63,627		37,685		(2,105)		35,580		1,023
Total	$	140,124	$	95,524	$	(1,396)	$	94,128	$	1,644
December 31, 2019
B Piece bonds	$	91,028	$	68,699	$	2,965	$	71,664	$	—
SFR bonds		20,000		20,000		74		20,074		—
Total	$	111,028	$	88,699	$	3,039	$	91,738	$	—

Schedule of changes in the allowance for credit losses

A summary of the changes in the allowance for credit losses for our securities held-to-maturity is as follows (in thousands):

	Year Ended December 31, 2020
	APL Certificates		B Piece Bonds		Total
Beginning balance, prior to adoption of CECL	$	—	$	—	$	—
Impact of adopting CECL – January 1, 2020		—		501		501
Provision for credit loss expense		1,023		120		1,143
Ending balance	$	1,023	$	621	$	1,644

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Investments in Equity Affiliates (Tables)

12 Months Ended

Dec. 31, 2020

Investments in Equity Affiliates

Summary of the company's investments in equity affiliates

					UPB of Loans to
	Investments in Equity Affiliates at				Equity Affiliates at
Equity Affiliates	December 31, 2020		December 31, 2019		December 31, 2020
Arbor Residential Investor LLC	$	59,150	$	26,520	$	—
AMAC Holdings III LLC		10,308		10,520		—
North Vermont Avenue		2,496		2,440		—
Lightstone Value Plus REIT L.P.		1,895		1,895		—
JT Prime		425		425		—
West Shore Café		—		—		1,687
Lexford Portfolio		—		—		—
East River Portfolio		—		—		—
Total	$	74,274	$	41,800	$	1,687

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Real Estate Owned (Tables)

12 Months Ended

Dec. 31, 2020

Real Estate Owned

Schedule of real estate owned

	December 31, 2020		December 31, 2019
	Office		Hotel		Office
	Building		Property		Building		Total
Land	$	3,138	$	3,294	$	4,509	$	7,803
Building and intangible assets		2,010		31,541		2,010		33,551
Less: Impairment loss		(2,500)		(14,307)		(2,500)		(16,807)
Less: Accumulated depreciation and amortization		(1,163)		(10,320)		(1,007)		(11,327)
Real estate owned, net	$	1,485	$	10,208	$	3,012	$	13,220

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Goodwill and Other Intangible Assets (Tables) - Other Intangible Assets

12 Months Ended

Dec. 31, 2020

Goodwill and Other Intangible Assets

Schedule of other intangible assets

	December 31, 2020						December 31, 2019
	Gross						Gross
	Carrying		Accumulated				Carrying		Accumulated
	Value		Amortization		Total		Value		Amortization		Total
Finite‑lived intangible assets:
Broker relationships	$	25,000	$	(13,932)	$	11,068	$	25,000	$	(10,807)	$	14,193
Borrower relationships		14,400		(6,420)		7,980		14,400		(4,980)		9,420
Below market leases		4,010		(3,233)		777		4,010		(2,548)		1,462
Infinite‑lived intangible assets:
Fannie Mae DUS license		17,100		—		17,100		17,100		—		17,100
Freddie Mac Program Plus license		8,700		—		8,700		8,700		—		8,700
FHA license		3,200		—		3,200		3,200		—		3,200
	$	72,410	$	(23,585)	$	48,825	$	72,410	$	(18,335)	$	54,075

Schedule of estimated amortization expense for each of the succeeding five years

At December 31, 2020, the weighted average remaining lives of our amortizable finite-lived intangible assets and the estimated amortization expense for each of the succeeding five years are as follows ($ in thousands):

		Estimated Amortization Expense for the
		Years Ending December 31,
	Wtd. Avg.
	Remaining Life
	(in years)	2021		2022		2023		2024		2025
Finite‑lived intangible assets:
Broker relationships	3.5	$	3,125	$	3,125	$	3,125	$	1,693	$	—
Borrower relationships	5.5		1,440		1,440		1,440		1,440		1,440
Below market leases	6.2		126		126		126		126		126
	4.4	$	4,691	$	4,691	$	4,691	$	3,259	$	1,566

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Debt Obligations (Tables)

12 Months Ended

Dec. 31, 2020

Debt Obligations

Schedule of senior unsecured notes

A summary of our senior unsecured notes is as follows (in thousands):

Senior			December 31, 2020							December 31, 2019
Unsecured	Issuance				Carrying		Wtd. Avg.					Carrying		Wtd. Avg.
Notes	Date	Maturity	UPB		Value (1)		Rate (2)			UPB		Value (1)		Rate (2)
8.00% Notes (3)	Apr. 2020	Apr. 2023	$	70,750	$	69,793		8.00	%	$	—	$	—		—
4.50% Notes (3)	Mar. 2020	Mar. 2027		275,000		271,994		4.50	%		—		—		—
4.75% Notes (4)	Oct. 2019	Oct. 2024		110,000		108,668		4.75	%		110,000		108,370		4.75	%
5.75% Notes (4)	Mar. 2019	Apr. 2024		90,000		88,751		5.75	%		90,000		88,369		5.75	%
5.625% Notes (4)	Mar. 2018	May 2023		125,000		123,637		5.63	%		125,000		123,060		5.63	%
			$	670,750	$	662,843		5.29	%	$	325,000	$	319,799		5.44	%

(1) At December 31, 2020 and 2019, the carrying value is net of deferred financing fees of $7.9 million and $5.2 million, respectively.

(2) At December 31, 2020 and 2019, the aggregate weighted average note rate, including certain fees and costs, was 5.65% and 5.82%, respectively.

(3) These notes can be redeemed by us prior to three months before the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus a "make-whole" premium and accrued and unpaid interest. We have the right to redeem the

notes three months prior to or after the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus accrued and unpaid interest.

(4) These notes can be redeemed by us at any time prior to the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus a "make-whole" premium and accrued and unpaid interest. We have the right to redeem the notes on or after the maturity date, at a redemption price equal to 100% of the aggregate principal amount, plus accrued and unpaid interest.

Schedule of face value, unamortized discount and net carrying value of the liability and equity components

The UPB, unamortized discount and net carrying amount of the liability and equity components of our convertible notes are as follows (in thousands):

	Liability								Equity
	Component								Component
			Unamortized Debt		Unamortized Deferred		Net Carrying		Net Carrying
Period	UPB		Discount		Financing Fees		Value		Value
December 31, 2020	$	278,300	$	5,636	$	4,691	$	267,973	$	9,962
December 31, 2019	$	300,914	$	9,235	$	7,527	$	284,152	$	9,962

Credit Facilities and Repurchase Agreements

Debt Obligations

Schedule of borrowings

Borrowings under our credit facilities and repurchase agreements are as follows ($ in thousands):

	December 31, 2020								December 31, 2019
			Debt		Collateral						Debt		Collateral
			Carrying		Carrying		Wtd. Avg.				Carrying		Carrying		Wtd. Avg.
	UPB		Value(1)		Value		Note Rate		UPB		Value(1)		Value		Note Rate
Structured Business
$700 million joint repurchase facility	$	682,958	$	681,006	$	1,054,562	2.55	%	$	225,051	$	224,658	$	339,378	4.06	%
$400 million repurchase facility		192,193		191,622		259,559	2.99	%		218,891		218,418		291,292	3.76	%
$200 million repurchase facility		71,656		71,627		87,242	2.73	%		40,612		40,530		48,086	4.22	%
$148.8 million loan specific credit facilities		148,798		148,615		198,550	3.03	%		133,957		133,528		190,716	4.14	%
$100 million credit facility		39,389		39,346		47,912	2.24	%		4,690		4,570		7,000	3.56	%
$100 million credit facility		—		—		—	—			—		—		—	—
$100 million repurchase facility		31,780		31,780		40,551	1.92	%		45,962		45,843		63,800	3.56	%
$50 million credit facility		16,002		15,992		21,300	2.17	%		14,948		14,933		17,650	3.81	%
$50 million credit facility		23,857		23,606		31,809	4.06	%		12,349		12,191		16,499	4.32	%
$30 million working capital facility		30,000		30,000		—	3.55	%		—		—		—	—
$25 million credit facility		9,539		9,323		14,340	2.43	%		19,936		19,651		28,572	4.07	%
$1.4 million master security agreements		1,441		1,441		—	4.10	%		3,267		3,267		—	4.08	%
Repurchase facilities - securities (2)		38,487		38,487		—	3.47	%		217,105		217,105		—	3.90	%
Structured Business total	$	1,286,100	$	1,282,845	$	1,755,825	2.73	%	$	936,768	$	934,694	$	1,002,993	3.94	%
Agency Business
$750 million ASAP agreement	$	301,455	$	301,455	$	302,491	1.40	%	$	148,725	$	148,725	$	148,725	2.81	%
$400 million joint repurchase facility		43,132		42,808		56,186	2.07	%		300,446		299,824		300,446	3.26	%
$400 million repurchase facility		174,555		174,515		174,555	1.64	%		187,742		187,698		187,742	2.91	%
$325 million credit facility		294,815		294,732		296,698	1.30	%		89,673		89,657		89,673	2.91	%
$250 million credit facility		88,911		88,896		88,911	1.65	%		—		—		—	—
$150 million credit facility		49,754		49,632		49,754	1.65	%		17,792		17,690		17,792	2.91	%
Agency Business total	$	952,622	$	952,038	$	968,595	1.48	%	$	744,378	$	743,594	$	744,378	3.03	%
Consolidated total	$	2,238,722	$	2,234,883	$	2,724,420	2.20	%	$	1,681,146	$	1,678,288	$	1,747,371	3.54	%

(1) The debt carrying value for the Structured Business at December 31, 2020 and 2019 was net of unamortized deferred finance costs of $3.3 million and $2.1 million, respectively. The debt carrying value for the Agency Business at December 31, 2020 and 2019 was net of unamortized deferred finance costs of $0.6 million and $0.2 million, respectively.

(2) These repurchase facilities are subject to margin call provisions associated with changes in interest spreads. As of December 31, 2020 and 2019, these facilities were collateralized by our CLO bonds retained and consolidated by us with a principal balance of zero and $234.9 million, respectively, B Piece bonds with a carrying value of $58.5 million and $68.7 million, respectively, and SFR bonds with a carrying value of $10.0 million and $20.0 million, respectively. During 2020, we significantly reduced the UPB of these facilities by $178.6 million to $38.5 million, primarily through a debt restructuring and the use of proceeds from our senior notes issued in the second quarter of 2020.

CLOs

Debt Obligations

Schedule of borrowings

Borrowings and the corresponding collateral under our CLOs are as follows ($ in thousands):

	Debt						Collateral (3)
							Loans				Cash
			Carrying		Wtd. Avg.				Carrying		Restricted
December 31, 2020	Face Value		Value (1)		Rate (2)		UPB		Value		Cash (4)
CLO XIII	$	668,000	$	663,804	1.58	%	$	768,664	$	768,664	$	43
CLO XII		534,193		530,673	1.66	%		628,935		628,935		2,005
CLO XI		533,000		529,859	1.61	%		555,157		555,157		92,395
CLO X		441,000		438,442	1.61	%		522,132		522,132		25,537
CLO IX		356,150		354,531	1.53	%		457,903		457,903		18,703
Total CLOs	$	2,532,343	$	2,517,309	1.60	%	$	2,932,791	$	2,932,791	$	138,683

December 31, 2019
CLO XII	$	534,193	$	529,448	3.30	%	$	596,366	$	593,652	$	17,800
CLO XI		533,000		528,690	3.25	%		624,443		621,508		15,550
CLO X		441,000		437,391	3.26	%		509,887		507,854		37,287
CLO IX		356,400		353,473	3.17	%		407,696		406,463		47,230
CLO VIII		282,874		281,119	3.12	%		359,186		357,914		544
Total CLOs	$	2,147,467	$	2,130,121	3.23	%	$	2,497,578	$	2,487,391	$	118,411

(1) Debt carrying value is net of $15.0 million and $17.3 million of deferred financing fees at December 31, 2020 and 2019, respectively.

(2) At December 31, 2020 and 2019, the aggregate weighted average note rate for our CLOs, including certain fees and costs, was 1.93% and 3.63%, respectively.

(3) As of December 31, 2020 and 2019, there was no collateral deemed a credit risk.

(4) Represents restricted cash held for principal repayments as well as for reinvestment in the CLOs. Does not include restricted cash related to interest payments, delayed fundings and expenses totaling $49.5 million and $58.6 million at December 31, 2020 and 2019, respectively.

Schedule of company's CLO compliance tests as of the most recent determination dates

Cash Flow Triggers	CLO IX		CLO X		CLO XI		CLO XII		CLO XIII
Overcollateralization (1)
Current	134.70	%	126.98	%	121.95	%	118.87	%	119.76	%
Limit	133.68	%	125.98	%	120.95	%	117.87	%	118.76	%
Pass / Fail	Pass		Pass		Pass		Pass		Pass
Interest Coverage (2)
Current	556.75	%	429.45	%	451.98	%	371.18	%	365.83	%
Limit	120.00	%	120.00	%	120.00	%	120.00	%	120.00	%
Pass / Fail	Pass		Pass		Pass		Pass		Pass

(1) The overcollateralization ratio divides the total principal balance of all collateral in the CLO by the total principal balance of the bonds associated with the applicable ratio. To the extent an asset is considered a defaulted security, the asset’s principal balance for purposes of the overcollateralization test is the lesser of the asset’s market value or the principal balance of the defaulted asset multiplied by the asset’s recovery rate which is determined by the rating agencies. Rating downgrades of CLO collateral will generally not have a direct impact on the principal balance of a CLO asset for purposes of calculating the CLO overcollateralization test unless the rating downgrade is below a significantly low threshold (e.g. CCC-) as defined in each CLO vehicle.

(2) The interest coverage ratio divides interest income by interest expense for the classes senior to those retained by us.

Schedule of company's CLO overcollateralization ratios

Determination (1)	CLO IX		CLO X		CLO XI		CLO XII		CLO XIII
January 2021	134.70	%	126.98	%	121.95	%	118.87	%	119.76	%
October 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
July 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
April 2020	134.68	%	126.98	%	121.95	%	118.87	%	119.76	%
January 2020	134.68	%	126.98	%	121.95	%	118.87	%	—

(1) The table above represents the quarterly trend of our overcollateralization ratio, however, the CLO determination dates are monthly and we were in compliance with this test for all periods presented.

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Allowance for Loss-Sharing Obligations (Tables)

12 Months Ended

Dec. 31, 2020

Allowance for Loss-Sharing Obligations

Schedule of allowance for loss-sharing obligations related to Fannie Mae DUS program

Our allowance for loss-sharing obligations related to the Fannie Mae DUS program is as follows (in thousands):

	Year Ended December 31,
	2020		2019
Beginning balance	$	34,648	$	34,298
Impact of adopting CECL - January 1, 2020		14,406		—
Provisions for loss sharing		16,379		4,879
Provisions reversal for loan repayments		(1,557)		(3,732)
Recoveries (charge-offs), net		427		(797)
Ending balance	$	64,303	$	34,648

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Derivative Financial Instruments (Tables)

12 Months Ended

Dec. 31, 2020

Agency Business

Derivatives, Fair Value [Line Items]

Schedule of non-qualifying derivative financial instruments

A summary of our non-qualifying derivative financial instruments is as follows ($ in thousands):

	December 31, 2020
					Fair Value
		Notional		Balance Sheet	Derivative		Derivative
Derivative	Count	Value		Location	Assets		Liabilities
Agency Business
Rate Lock Commitments	7	$	136,354	Other Assets/Other Liabilities	$	1,967	$	(231)
Forward Sale Commitments	114		1,048,763	Other Assets/Other Liabilities		1,925		(990)
Swap Futures	453		45,300			—		—
		$	1,230,417		$	3,892	$	(1,221)

	December 31, 2019
Agency Business
Rate Lock Commitments	5	$	37,657	Other Assets/Other Liabilities	$	1,066	$	(202)
Forward Sale Commitments	79		483,576	Other Assets/Other Liabilities		369		(2,895)
Swap Futures	3,274		327,400			—		—
		$	848,633		$	1,435	$	(3,097)
Structured Business
Swap Futures	271	$	27,100			—		—

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Fair Value (Tables)

12 Months Ended

Dec. 31, 2020

Fair Value

Schedule of the principal amounts, carrying values and the estimated fair values of the Company's financial instruments

	December 31, 2020						December 31, 2019
	Principal /		Carrying		Estimated		Principal /		Carrying		Estimated
	Notional Amount		Value		Fair Value		Notional Amount		Value		Fair Value
Financial assets:
Loans and investments, net	$	5,475,082	$	5,285,868	$	5,428,141	$	4,279,611	$	4,189,960	$	4,228,071
Loans held-for-sale, net		968,595		986,919		1,007,294		847,126		861,360		876,975
Capitalized mortgage servicing rights, net		n/a		379,974		415,495		n/a		286,420		328,995
Securities held-to-maturity, net		140,124		95,524		94,128		111,028		88,699		91,738
Derivative financial instruments		865,975		3,892		3,892		173,532		1,435		1,435
Financial liabilities:
Credit and repurchase facilities	$	2,238,722	$	2,234,883	$	2,235,668	$	1,681,146	$	1,678,288	$	1,677,658
Collateralized loan obligations		2,532,343		2,517,309		2,495,195		2,147,467		2,130,121		2,147,944
Senior unsecured notes		670,750		662,843		670,117		325,000		319,799		331,225
Convertible senior unsecured notes, net		278,300		267,973		280,636		300,914		284,152		310,778
Junior subordinated notes		154,336		141,656		99,594		154,336		140,949		97,668
Derivative financial instruments		319,142		1,221		1,221		347,701		3,097		3,097
Debt fund		—		—		—		70,000		68,629		70,138

Schedule of certain financial assets and financial liabilities measured at fair value on a recurring basis

					Fair Value Measurements Using Fair
	Carrying				Value  Hierarchy
	Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Derivative financial instruments	$	3,892	$	3,892	$	—	$	1,925	$	1,967
Financial liabilities:
Derivative financial instruments	$	1,221	$	1,221	$	—	$	1,221	$	—

Schedule of certain financial assets and financial liabilities measured at fair value on a nonrecurring basis

We measure certain financial and non-financial assets at fair value on a nonrecurring basis. The fair values of these financial and non-financial assets, if applicable, were determined using the following input levels as of December 31, 2020 (in thousands):

					Fair Value Measurements Using Fair
	Net Carrying				Value Hierarchy
	Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Impaired loans, net (1)	$	148,673	$	148,673	$	—	$	—	$	148,673

(1) We had an allowance for loan losses of $106.3 million relating to ten loans with an aggregate carrying value, before loan loss reserves, of $254.9 million at December 31, 2020.

Schedule of quantitative information about Level 3 fair value measurements

Quantitative information about Level 3 fair value measurements at December 31, 2020 is as follows ($ in thousands):

			Valuation
	Fair Value		Techniques	Significant Unobservable Inputs
Financial assets:
Impaired loans:
Hotel	$	82,113	Discounted cash flows /	Discount rate	7.50	%
			direct capitalization	Capitalization rate	5.00	%
				Revenue growth rate	25.00	%
Land		49,960	Discounted cash flows	Discount rate	21.50	%
				Revenue growth rate	3.00	%
Retail		15,105	Discounted cash flows	Discount rate	10.15	%
				Capitalization rate	9.25	%
				Revenue growth rate	1.68	%
Healthcare		828	Discounted cash flows	Capitalization rate	14.30	%
Office		666	Discounted cash flows	Discount rate	11.00	%
				Capitalization rate	9.00	%
				Revenue growth rate	2.50	%
Derivative financial instruments:
Rate lock commitments		1,967	Discounted cash flows	W/A discount rate	13.30	%

Schedule of financial assets measured at fair value on a recurring basis using Level 3 inputs

	Fair Value Measurements Using
	Significant Unobservable Inputs
	for the Year Ended December 31,
	2020		2019		2018
Derivative assets and liabilities, net
Beginning balance	$	1,066	$	324	$	276
Settlements		(164,654)		(83,992)		(98,791)
Realized gains recorded in earnings		163,588		83,668		98,515
Unrealized gains recorded in earnings		1,967		1,066		324
Ending balance	$	1,967	$	1,066	$	324

Schedule of components of fair value and other relevant information

The components of fair value and other relevant information associated with our rate lock commitments, forward sales commitments and the estimated fair value of cash flows from servicing on loans held-for-sale are as follows (in thousands):

	Notional/		Fair Value of		Interest Rate		Total Fair Value
December 31, 2020	Principal Amount		Servicing Rights		Movement Effect		Adjustment
Rate lock commitments	$	136,354	$	1,967	$	(231)	$	1,736
Forward sale commitments		1,048,763		—		231		231
Loans held-for-sale, net (1)		968,595		21,601		—		21,601
Total			$	23,568	$	—	$	23,568

(1) Loans held-for-sale, net are recorded at the lower of cost or market on an aggregate basis and includes fair value adjustments related to estimated cash flows from MSRs.

Schedule of fair value of assets and liabilities

					Fair Value Measurements Using Fair Value Hierarchy
	Carrying Value		Fair Value		Level 1		Level 2		Level 3
Financial assets:
Loans and investments, net	$	5,285,868	$	5,428,141	$	—	$	—	$	5,428,141
Loans held-for-sale, net		986,919		1,007,294		—		985,693		21,601
Capitalized mortgage servicing rights, net		379,974		415,495		—		—		415,495
Securities held-to-maturity, net		95,524		94,128		—		—		94,128
Financial liabilities:
Credit and repurchase facilities	$	2,234,883	$	2,235,668	$	—	$	952,038	$	1,283,630
Collateralized loan obligations		2,517,309		2,495,195		—		—		2,495,195
Senior unsecured notes		662,843		670,117		670,117		—		—
Convertible senior unsecured notes, net		267,973		280,636		—		280,636		—
Junior subordinated notes		141,656		99,594		—		—		99,594

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Commitments and Contingencies (Tables)

12 Months Ended

Dec. 31, 2020

Commitments and Contingencies

Schedule of maturities of debt obligations and operating lease payments

			Minimum Annual
	Debt		Operating Lease
Year	Obligations		Payments		Total
2021	$	1,629,073	$	5,082	$	1,634,155
2022		1,980,400		8,257		1,988,657
2023		1,030,427		8,031		1,038,458
2024		648,106		7,926		656,032
2025		118,622		7,978		126,600
Thereafter		467,823		34,381		502,204
Total	$	5,874,451	$	71,655	$	5,946,106

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Variable Interest Entities (Tables)

12 Months Ended

Dec. 31, 2020

Variable Interest Entities

Schedule of the assets and liabilities related to the consolidated CLOs and Debt Fund

The assets and liabilities related to these consolidated CLOs and Debt Fund are as follows (in thousands):

	December 31, 2020		December 31, 2019
Assets:
Restricted cash	$	188,226	$	208,467
Loans and investments, net		2,923,634		2,557,909
Other assets		22,587		18,380
Total assets	$	3,134,447	$	2,784,756
Liabilities:
Collateralized loan obligations	$	2,517,309	$	2,130,121
Debt fund		—		68,629
Other liabilities		2,755		10,849
Total liabilities	$	2,520,064	$	2,209,599

Summary of the Company's variable interests in identified VIEs, of which the company is not the primary beneficiary

A summary of our variable interests in identified VIEs, of which we are not the primary beneficiary, as of December 31, 2020 is as follows (in thousands):

Type	Carrying Amount (1)
Loans	$	419,558
B Piece bonds		58,460
APL certificates		38,708
Equity investments		12,804
SFR bonds		10,000
Agency interest only strips		1,373
Total	$	540,903

(1) Represents the carrying amount of loans and investments before reserves. At December 31, 2020, $219.6 million of loans to VIEs had corresponding loan loss reserves of $86.9 million. The maximum loss exposure as of December 31, 2020 would not exceed the carrying amount of our investment.

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Equity (Tables)

12 Months Ended

Dec. 31, 2020

Equity

Schedule of dividends declared by the Company (on a per share basis)

Common Stock			Preferred Stock
				Dividend (1)
Declaration Date	Dividend		Declaration Date	Series A		Series B		Series C
February 13, 2020	$	0.30	January 31, 2020	$	0.515625	$	0.484375	$	0.53125
May 6, 2020	$	0.30	May 1, 2020	$	0.515625	$	0.484375	$	0.53125
July 29, 2020	$	0.31	July 29, 2020	$	0.515625	$	0.484375	$	0.53125
October 28, 2020	$	0.32	October 28, 2020	$	0.515625	$	0.484375	$	0.53125

(1) The dividend declared on January 31, 2020 was for December 1, 2019 through February 29, 2020. The dividend declared on May 1, 2020 was for March 1, 2020 through May 31, 2020. The dividend declared on July 29, 2020 was for June 1, 2020 through August 31, 2020. The dividend declared on October 28, 2020 was for September 1, 2020 through November 30, 2020.

Schedule of reconciliation of the numerator and denominator of the basic and diluted EPS computations

A reconciliation of the numerator and denominator of our basic and diluted EPS computations ($ in thousands, except share and per share data) is as follows:

	Year Ended December 31,
	2020				2019				2018
	Basic		Diluted		Basic		Diluted		Basic		Diluted
Net income attributable to common stockholders (1)	$	163,395	$	163,395	$	121,074	$	121,074	$	108,312	$	108,312
Net income attributable to noncontrolling interest (2)		—		25,208		—		26,610		—		32,185
Net income attributable to common stockholders and noncontrolling interest	$	163,395	$	188,603	$	121,074	$	147,684	$	108,312	$	140,497
Weighted average shares outstanding		113,811,471		113,811,471		92,851,327		92,851,327		70,208,165		70,208,165
Dilutive effect of OP Units (2)		—		19,395,691		—		20,502,128		—		21,033,103
Dilutive effect of restricted stock units (3)		—		718,647		—		1,421,528		—		1,476,653
Dilutive effect of convertible notes (4)		—		43,487		—		1,417,968		—		908,861
Dilutive effect of stock dividend (5)		—		—		—		—		—		15,386
Weighted average shares outstanding		113,811,471		133,969,296		92,851,327		116,192,951		70,208,165		93,642,168
Net income per common share (1)	$	1.44	$	1.41	$	1.30	$	1.27	$	1.54	$	1.50

(1) Net of preferred stock dividends.

(2) We consider OP Units to be common stock equivalents as the holders have voting rights, the right to distributions and the right to redeem the OP Units for the cash value of a corresponding number of shares of common stock or a corresponding number of shares of common stock, at our election.

(3) Mr. Kaufman is granted restricted stock units annually, which vest at the end of a four-year performance period based upon our achievement of total stockholder return objectives.

(4) The convertible senior unsecured notes impact diluted earnings per share if the average price of our common stock exceeds the conversion price, as calculated in accordance with the terms of the indenture.

(5) Represents the dilutive effect of the portion of the special dividend that was paid with common shares.

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Income Taxes (Tables)

12 Months Ended

Dec. 31, 2020

Income Taxes

Schedule of pre-tax GAAP income

A summary of our pre-tax GAAP income is as follows (in thousands):

	Year Ended December 31,
	2020		2019		2018
Pre‑tax GAAP income:
REIT	$	78,320	$	94,076	$	64,260
TRS Consolidated Group		158,230		76,198		93,522
Total pre‑tax GAAP income	$	236,550	$	170,274	$	157,782

Schedule of provision for income taxes

Our provision for income taxes is comprised as follows (in thousands):

	Year Ended December 31,
	2020		2019		2018
Current tax provision:
Federal	$	27,284	$	12,381	$	17,479
State		8,383		2,505		4,285
Total		35,667		14,886		21,764
Deferred tax provision (benefit) :
Federal	$	3,932	$	2,743	$	(9,446)
State		780		688		(2,867)
Valuation allowance		14		(3,281)		280
Total		4,726		150		(12,033)
Total income tax expense	$	40,393	$	15,036	$	9,731

Schedule of reconciliation of effective income tax rate as a percentage of pretax income or loss to the U.S. federal statutory rate

	Year Ended December 31,
	2020		2019		2018
U.S. federal statutory rate	21.0	%	21.0	%	21.0	%
REIT non‑taxable income	(7.0)		(11.3)		(8.6)
State and local income taxes, net of federal tax benefit	3.0		1.5		0.6
Change in valuation allowance	—		(1.9)		0.2
Preferred equity interest deferred tax write‑off	—		—		(6.3)
Other	—		(0.5)		(0.7)
Effective income tax rate	17.0	%	8.8	%	6.2	%

Summary of significant components of deferred tax assets and liabilities of TRS Consolidated Group

The significant components of our deferred tax assets and liabilities of our TRS Consolidated Group are as follows (in thousands):

	December 31,
	2020		2019
Deferred tax assets:
Expenses not currently deductible	$	24,603	$	14,850
Loan loss reserves		7,047		8,863
Net operating and capital loss carryforwards		691		417
Valuation allowance		(431)		(417)
Other		306		—
Deferred tax assets, net	$	32,216	$	23,713
Deferred tax liabilities:
Mortgage servicing rights	$	23,628	$	11,476
Intangibles		8,002		8,684
Interest in equity affiliates—net		589		1,587
Other		—		837
Deferred tax liabilities, net	$	32,219	$	22,584

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Segment Information (Tables)

12 Months Ended

Dec. 31, 2020

Segment Information

Schedule of statement of income and balance sheet by segment

	Year Ended December 31, 2020
	Structured		Agency		Other /
	Business		Business		Eliminations (1)		Consolidated
Interest income	$	305,893	$	33,572	$	—	$	339,465
Interest expense		150,964		18,252		—		169,216
Net interest income		154,929		15,320		—		170,249
Other revenue:
Gain on sales, including fee-based services, net		—		94,607		—		94,607
Mortgage servicing rights		—		165,517		—		165,517
Servicing revenue		—		103,607		—		103,607
Amortization of MSRs		—		(49,222)		—		(49,222)
Property operating income		3,976		—		—		3,976
Loss on derivative instruments, net		(2,859)		(55,476)		—		(58,335)
Other income, net		4,052		57		—		4,109
Total other revenue		5,169		259,090		—		264,259
Other expenses:
Employee compensation and benefits		40,292		104,088		—		144,380
Selling and administrative		15,706		21,642		—		37,348
Property operating expenses		4,898		—		—		4,898
Depreciation and amortization		2,391		5,249		—		7,640
Provision for loss sharing (net of recoveries)		—		14,822		—		14,822
Provision for credit losses (net of recoveries)		59,967		1,143		—		61,110
Total other expenses		123,254		146,944		—		270,198
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes		36,844		127,466		—		164,310
Loss on extinguishment of debt		(3,546)		—		—		(3,546)
(Loss) gain on sale of real estate		(878)		503		—		(375)
Income from equity affiliates		76,161		—		—		76,161
Provision for income taxes		(14,303)		(26,090)		—		(40,393)
Net income		94,278		101,879		—		196,157
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		25,208		25,208
Net income attributable to common stockholders	$	86,724	$	101,879	$	(25,208)	$	163,395

	Year Ended December 31, 2019
		Structured		Agency		Other /
		Business		Business		Eliminations (1)		Consolidated
Interest income	$	289,841	$	26,099	$	—	$	315,940
Interest expense		169,802		16,597		—		186,399
Net interest income		120,039		9,502		—		129,541
Other revenue:
Gain on sales, including fee-based services, net		—		65,652		—		65,652
Mortgage servicing rights		—		90,761		—		90,761
Servicing revenue		—		103,223		—		103,223
Amortization of MSRs		—		(48,681)		—		(48,681)
Property operating income		9,674		—		—		9,674
Loss on derivative instruments, net		(275)		(1,687)		—		(1,962)
Other income, net		1,178		—		—		1,178
Total other revenue		10,577		209,268		—		219,845
Other expenses:
Employee compensation and benefits		31,264		90,838		—		122,102
Selling and administrative		18,099		22,230		—		40,329
Property operating expenses		10,220		—		—		10,220
Depreciation and amortization		2,046		5,464		—		7,510
Impairment loss on real estate owned		1,000		—		—		1,000
Provision for loss sharing (net of recoveries)		—		1,147		—		1,147
Total other expenses		62,629		119,679		—		182,308
Income before extinguishment of debt, income from equity affiliates and income taxes		67,987		99,091		—		167,078
Loss on extinguishment of debt		(7,439)		—		—		(7,439)
Income from equity affiliates		10,635		—		—		10,635
Provision for income taxes		(668)		(14,368)		—		(15,036)
Net income		70,515		84,723		—		155,238
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		26,610		26,610
Net income attributable to common stockholders	$	62,961	$	84,723	$	(26,610)	$	121,074

	Year Ended December 31, 2018
		Structured		Agency		Other /
		Business		Business		Eliminations (1)		Consolidated
Interest income	$	226,750	$	25,018	$	—	$	251,768
Interest expense		137,719		15,770		329		153,818
Net interest income		89,031		9,248		(329)		97,950
Other revenue:
Gain on sales, including fee-based services, net		—		70,002		—		70,002
Mortgage servicing rights		—		98,839		—		98,839
Servicing revenue		—		94,158		—		94,158
Amortization of MSRs		—		(48,124)		—		(48,124)
Property operating income		10,095		—		—		10,095
Gain on derivative instruments, net		—		5,955		—		5,955
Other income, net		1,490		716		—		2,206
Total other revenue		11,585		221,546		—		233,131
Other expenses:
Employee compensation and benefits		27,456		83,014		—		110,470
Selling and administrative		15,642		21,432		—		37,074
Property operating expenses		10,431		—		—		10,431
Depreciation and amortization		1,851		5,602		—		7,453
Impairment loss on real estate owned		2,000		—		—		2,000
Provision for loss sharing (net of recoveries)		—		3,843		—		3,843
Provision for loan losses (net of recoveries)		8,353		—		—		8,353
Litigation settlement gain		(10,170)		—		—		(10,170)
Total other expenses		55,563		113,891		—		169,454
Income before extinguishment of debt, income from equity affiliates and income taxes		45,053		116,903		(329)		161,627
Loss on extinguishment of debt		(5,041)		—		—		(5,041)
Income from equity affiliates		1,196		—		—		1,196
Benefit from (provision for) income taxes		774		(10,505)		—		(9,731)
Net income		41,982		106,398		(329)		148,051
Preferred stock dividends		7,554		—		—		7,554
Net income attributable to noncontrolling interest		—		—		32,185		32,185
Net income attributable to common stockholders	$	34,428	$	106,398	$	(32,514)	$	108,312

(1) Includes certain corporate expenses not allocated to the two reportable segments, primarily income allocated to the noncontrolling interest holders.

	December 31, 2020
	Structured Business		Agency Business		Consolidated
Assets:
Cash and cash equivalents	$	172,568	$	166,960	$	339,528
Restricted cash		188,226		9,244		197,470
Loans and investments, net		5,285,868		—		5,285,868
Loans held-for-sale, net		—		986,919		986,919
Capitalized mortgage servicing rights, net		—		379,974		379,974
Securities held-to-maturity, net		—		95,524		95,524
Investments in equity affiliates		74,274		—		74,274
Goodwill and other intangible assets		12,500		92,951		105,451
Other assets		142,844		53,134		195,978
Total assets	$	5,876,280	$	1,784,706	$	7,660,986
Liabilities:
Debt obligations	$	4,872,626	$	952,038	$	5,824,664
Allowance for loss-sharing obligations		—		64,303		64,303
Other liabilities		203,554		85,780		289,334
Total liabilities	$	5,076,180	$	1,102,121	$	6,178,301

	December 31, 2019
Assets:
Cash and cash equivalents	$	264,468	$	35,219	$	299,687
Restricted cash		208,926		1,949		210,875
Loans and investments, net		4,189,960		—		4,189,960
Loans held-for-sale, net		—		861,360		861,360
Capitalized mortgage servicing rights, net		—		286,420		286,420
Securities held-to-maturity, net		20,000		68,699		88,699
Investments in equity affiliates		41,800		—		41,800
Goodwill and other intangible assets		12,500		98,200		110,700
Other assets		118,175		31,484		149,659
Total assets	$	4,855,829	$	1,383,331	$	6,239,160
Liabilities:
Debt obligations	$	3,878,343	$	743,595	$	4,621,938
Allowance for loss-sharing obligations		—		34,648		34,648
Other liabilities		171,004		55,543		226,547
Total liabilities	$	4,049,347	$	833,786	$	4,883,133

Schedule of origination data and loan sales data

	Year Ended December 31,
	2020			2019			2018
Origination Data:
Structured Business
New loan originations (1)	$	2,433,679		$	2,803,251		$	1,656,020
Loan payoffs / paydowns		1,208,071			1,748,387			955,575
(1) We committed to fund six SFR build-to-rent bridge loans totaling $197.8 million in the third and fourth quarters of 2020.
Agency Business
Origination Volumes by Investor:
Fannie Mae	$	5,041,925		$	3,346,272		$	3,332,100
Freddie Mac		960,508			728,317			1,587,958
Private Label		382,191			401,216			—
FHA		327,345			123,095			153,523
CMBS/Conduit		—			211,325			50,908
Total	$	6,711,969		$	4,810,225		$	5,124,489
Total loan commitment volume	$	6,810,666		$	4,829,721		$	5,104,072
Loan Sales Data:
Agency Business
Fannie Mae	$	4,771,113		$	3,296,523		$	3,217,006
Freddie Mac		816,802			786,993			1,540,483
Private Label		727,154			—			—
FHA		272,659			106,271			115,747
CMBS/Conduit		—			211,325			50,908
Total	$	6,587,728		$	4,401,112		$	4,924,144
Sales margin (fee-based services as a % of loan sales)		1.44	%		1.49	%		1.42	%
MSR rate (MSR income as a % of loan commitments)		2.43	%		1.88	%		1.94	%

Schedule of key servicing metrics for Agency Business

	December 31, 2020
			Wtd. Avg. Servicing	Wtd. Avg. Life of
	UPB of Servicing		Fee Rate	Servicing Portfolio
Key Servicing Metrics for Agency Business:	Portfolio		(basis points)	(in years)
Fannie Mae	$	18,268,268	52.3	8.2
Freddie Mac		4,881,080	27.9	9.9
FHA		752,116	16.3	20.3
Private Label		726,992	20.0	8.7
Total	$	24,628,456	45.4	8.9

	December 31, 2019
Fannie Mae	$	14,832,844	49.3	7.8
Freddie Mac		4,534,714	30.0	10.6
FHA		691,519	15.4	18.7
Total	$	20,059,077	43.8	8.8

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Description of Business (Details)	12 Months Ended
	Dec. 31, 2020 segment
Description of Business
Number of business segments	2

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Basis of Presentation and Significant Accounting Policies - Impaired Loans, Allowance for Loan Losses and Charge-offs (Details) 10K $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)
Allowance for Loss-Sharing Obligations
Period of a loan past due becomes delinquent	60 days
Real Estate Owned and Held-For-Sale
Period following acquisition in which the entity finalizes the purchase price allocation of the real estate properties acquired	1 year
Allowance for credit losses	$ 148,329	$ 71,069	$ 71,069	$ 62,783
As Reported Pre-Adoption
Real Estate Owned and Held-For-Sale
Allowance for credit losses		$ 71,069
Fannie Mae
Allowance for Loss-Sharing Obligations
Percentage of loss obligation on UPB	5.00%
Percentage of additional loss obligation on UPB	5.00%
Obligated funding percentage of mortgage delinquencies	100.00%
Loss sharing funding percentage of advances until final settlement	25.00%
Minimum
Loans Held-for-Sale, Net
Maximum number of days held-for-sale loans are generally transferred or sold	60 days
Minimum | Swap Futures
Real Estate Owned and Held-For-Sale
Derivative Swap Rate Period	5 years
Maximum
Loans Held-for-Sale, Net
Maximum number of days held-for-sale loans are generally transferred or sold	180 days
Maximum | Fannie Mae
Allowance for Loss-Sharing Obligations
Percentage of loss obligation on UPB	20.00%
Maximum | Swap Futures
Real Estate Owned and Held-For-Sale
Derivative Swap Rate Period	10 years
Commercial Loans | MSRs
Capitalized Mortgage Servicing Rights
Inflation rate used for adequate compensation	3.00%
Commercial Loans | MSRs | Discount rate | Minimum
Capitalized Mortgage Servicing Rights
Discount rates to determine the present value of MSRs (as a percent)	8
Commercial Loans | MSRs | Discount rate | Maximum
Capitalized Mortgage Servicing Rights
Discount rates to determine the present value of MSRs (as a percent)	13
Commercial Loans | MSRs | Discount rate | Weighted average
Capitalized Mortgage Servicing Rights
Discount rates to determine the present value of MSRs (as a percent)	12

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Basis of Presentation and Significant Accounting Policies, Credit Losses (Details) - USD ($) $ in Thousands	Jan. 01, 2020	Dec. 31, 2020	Dec. 31, 2019
Schedule of impact of adopting ASU 2016-13
Increase to accumulated deficit		$ 63,442	$ 60,920
Allowance for credit losses:
Securities held-to-maturity, net		95,524	88,699
Liabilities:
Allowance for loss-sharing obligations		$ 64,303	$ 34,648
Impact of Adoption
Liabilities:
Change in Accounting Principle, Accounting Standards Update, Transition Option Elected [Fixed List]	us-gaap:ModifiedRetrospective
Impact of adopting CECL
Schedule of impact of adopting ASU 2016-13
Increase to accumulated deficit	$ 28,600
Allowance for credit losses:
Structured loans and investments (1)	88,363
Securities held-to-maturity, net	501
Deferred tax asset	27,307
Liabilities:
Allowance for loss-sharing obligations	16,847
Impact of adopting CECL | As Reported Pre-Adoption
Allowance for credit losses:
Structured loans and investments (1)	71,069
Deferred tax asset	23,713
Liabilities:
Allowance for loss-sharing obligations	2,441
Impact of adopting CECL | Impact of Adoption
Allowance for credit losses:
Structured loans and investments (1)	17,294
Securities held-to-maturity, net	501
Deferred tax asset	3,594
Liabilities:
Allowance for loss-sharing obligations	$ 14,406

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Loans and Investments - Investment Portfolio and Concentration of Credit Risk (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($) loan property	Dec. 31, 2019 USD ($) loan property	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)
Loans and Investments
Loans and investments, gross	$ 5,475,082	$ 4,279,611
Allowance for credit losses	(148,329)	(71,069)	$ (71,069)	$ (62,783)
Unearned revenue	(40,885)	(18,582)
Loans and investments, net	$ 5,285,868	$ 4,189,960
Percent of Total	100.00%	100.00%
Loan Count | loan	328	272
Wtd. Avg. Pay Rate (as a percent)	5.23%	5.98%
Wtd. Avg. Remaining Months to Maturity	19 months 6 days	22 months 3 days
Wtd. Avg. First Dollar LTV Ratio (as percent)	4.00%	4.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	77.00%	76.00%
Credit risk concentration
Loans and Investments
Wtd. Avg. First Dollar LTV Ratio (as percent)	4.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	77.00%
Credit risk concentration | Single-Family Rental
Loans and Investments
Percent of Total	3.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	0.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	63.00%
Total assets | Credit risk concentration
Loans and Investments
Loan Count | loan	22	24
Number of different borrowers | property	5	5
Concentration risk, percentage	12.00%	13.00%
Bridge loans
Loans and Investments
Loans and investments, gross	$ 5,022,509	$ 3,836,832
Percent of Total	92.00%	90.00%
Loan Count | loan	263	217
Wtd. Avg. Pay Rate (as a percent)	5.09%	5.77%
Wtd. Avg. Remaining Months to Maturity	16 months 6 days	18 months
Wtd. Avg. First Dollar LTV Ratio (as percent)	0.00%	0.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	76.00%	75.00%
Bridge loans | Single-Family Rental
Loans and Investments
Number of loans under the loan portfolio | loan	38	11
Total loan commitment	$ 309,200	$ 66,700
Preferred equity investments
Loans and Investments
Loans and investments, gross	$ 224,928	$ 181,058
Percent of Total	4.00%	4.00%
Loan Count | loan	14	10
Wtd. Avg. Pay Rate (as a percent)	7.07%	7.62%
Wtd. Avg. Remaining Months to Maturity	49 months 24 days	68 months 24 days
Wtd. Avg. First Dollar LTV Ratio (as percent)	64.00%	69.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	89.00%	89.00%
Mezzanine loans
Loans and Investments
Loans and investments, gross	$ 159,242	$ 191,575
Percent of Total	3.00%	4.00%
Loan Count | loan	29	24
Wtd. Avg. Pay Rate (as a percent)	7.40%	9.70%
Wtd. Avg. Remaining Months to Maturity	45 months	36 months 21 days
Wtd. Avg. First Dollar LTV Ratio (as percent)	32.00%	22.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	82.00%	73.00%
Other
Loans and Investments
Loans and investments, gross	$ 68,403	$ 70,146
Percent of Total	1.00%	2.00%
Loan Count | loan	22	21
Wtd. Avg. Pay Rate (as a percent)	4.95%	2.88%
Wtd. Avg. Remaining Months to Maturity	74 months 24 days	84 months 24 days
Wtd. Avg. First Dollar LTV Ratio (as percent)	0.00%	0.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	69.00%	70.00%
Other | Single-Family Rental
Loans and Investments
Number of loans under the loan portfolio | loan	22	12
Total loan commitment	$ 68,400	$ 41,600
Unpaid principal balance, funded	$ 88,100	$ 30,000
Other | Purchased Loans [Member]
Loans and Investments
Number of loans under the loan portfolio | loan		9
Total loan commitment		$ 28,600

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Loans and Investments - Risk Ratings and LTV Ratios (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Loans and Investments
Amortized Cost	$ 24,628,456	$ 20,059,077
Percentage of Portfolio	100.00%	100.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	4.00%	4.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	77.00%	76.00%
Credit risk concentration
Loans and Investments
Origination Year 2020	$ 2,336,090
Origination Year 2019	2,170,578
Origination Year 2018	453,903
Origination Year 2017	333,010
Origination Year 2016	8,250
Origination Year Prior	173,251
Amortized cost basis	$ 5,475,082
Wtd. Avg. First Dollar LTV Ratio (as percent)	4.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	77.00%
Credit risk concentration | Loans and investments portfolio | New York
Loans and Investments
Concentration risk, percentage	19.00%	18.00%
Credit risk concentration | Loans and investments portfolio | Texas
Loans and Investments
Concentration risk, percentage	11.00%	12.00%
Credit risk concentration | Multifamily
Loans and Investments
Origination Year 2020	$ 2,029,919
Origination Year 2019	1,869,687
Origination Year 2018	292,654
Origination Year 2017	187,979
Origination Year 2016	8,250
Origination Year Prior	29,599
Amortized cost basis	$ 4,418,088
Percentage of Portfolio	81.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	4.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	76.00%
Credit risk concentration | Multifamily | Pass
Loans and Investments
Origination Year 2020	$ 808,735
Origination Year 2019	281,999
Origination Year 2018	0
Origination Year 2017	32,500
Origination Year 2016	0
Origination Year Prior	799
Amortized cost basis	1,124,033
Credit risk concentration | Multifamily | Pass/watch
Loans and Investments
Origination Year 2020	854,331
Origination Year 2019	811,162
Origination Year 2018	161,878
Origination Year 2017	3,500
Origination Year 2016	0
Origination Year Prior	28,800
Amortized cost basis	1,859,671
Credit risk concentration | Multifamily | Special mention
Loans and Investments
Origination Year 2020	366,853
Origination Year 2019	696,045
Origination Year 2018	89,441
Origination Year 2017	117,779
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	1,270,118
Credit risk concentration | Multifamily | Substandard
Loans and Investments
Origination Year 2020	0
Origination Year 2019	80,481
Origination Year 2018	41,335
Origination Year 2017	16,500
Origination Year 2016	8,250
Origination Year Prior	0
Amortized cost basis	146,566
Credit risk concentration | Multifamily | Doubtful
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	17,700
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	17,700
Credit risk concentration | Land
Loans and Investments
Origination Year 2020	79,118
Origination Year 2019	19,523
Origination Year 2018	0
Origination Year 2017	19,975
Origination Year 2016	0
Origination Year Prior	127,928
Amortized cost basis	$ 246,544
Percentage of Portfolio	5.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	0.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	93.00%
Credit risk concentration | Land | Special mention
Loans and Investments
Origination Year 2020	$ 79,118
Origination Year 2019	19,523
Origination Year 2018	0
Origination Year 2017	19,975
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	118,616
Credit risk concentration | Land | Substandard
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	127,928
Amortized cost basis	127,928
Credit risk concentration | Healthcare
Loans and Investments
Origination Year 2020	0
Origination Year 2019	80,919
Origination Year 2018	61,500
Origination Year 2017	44,275
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	$ 186,694
Percentage of Portfolio	3.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	0.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	78.00%
Credit risk concentration | Healthcare | Pass
Loans and Investments
Origination Year 2020	$ 0
Origination Year 2019	6,600
Origination Year 2018	10,000
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	16,600
Credit risk concentration | Healthcare | Special mention
Loans and Investments
Origination Year 2020	0
Origination Year 2019	65,819
Origination Year 2018	51,500
Origination Year 2017	39,650
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	156,969
Credit risk concentration | Healthcare | Substandard
Loans and Investments
Origination Year 2020	0
Origination Year 2019	8,500
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	8,500
Credit risk concentration | Healthcare | Doubtful
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	4,625
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	4,625
Credit risk concentration | Student Housing
Loans and Investments
Origination Year 2020	23,500
Origination Year 2019	31,100
Origination Year 2018	16,350
Origination Year 2017	24,050
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	$ 95,000
Percentage of Portfolio	2.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	18.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	74.00%
Credit risk concentration | Student Housing | Special mention
Loans and Investments
Origination Year 2020	$ 0
Origination Year 2019	31,100
Origination Year 2018	3,350
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	34,450
Credit risk concentration | Student Housing | Substandard
Loans and Investments
Origination Year 2020	23,500
Origination Year 2019	0
Origination Year 2018	13,000
Origination Year 2017	24,050
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	60,550
Credit risk concentration | Office
Loans and Investments
Origination Year 2020	35,410
Origination Year 2019	0
Origination Year 2018	47,799
Origination Year 2017	43,151
Origination Year 2016	0
Origination Year Prior	10,546
Amortized cost basis	$ 136,906
Percentage of Portfolio	2.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	3.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	80.00%
Credit risk concentration | Office | Pass
Loans and Investments
Origination Year 2020	$ 0
Origination Year 2019	0
Origination Year 2018	5,000
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	5,000
Credit risk concentration | Office | Special mention
Loans and Investments
Origination Year 2020	35,410
Origination Year 2019	0
Origination Year 2018	42,799
Origination Year 2017	43,151
Origination Year 2016	0
Origination Year Prior	9,666
Amortized cost basis	131,026
Credit risk concentration | Office | Doubtful
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	880
Amortized cost basis	880
Credit risk concentration | Retail
Loans and Investments
Origination Year 2020	0
Origination Year 2019	4,000
Origination Year 2018	35,600
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	3,478
Amortized cost basis	$ 43,078
Percentage of Portfolio	1.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	7.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	69.00%
Credit risk concentration | Retail | Pass
Loans and Investments
Origination Year 2020	$ 0
Origination Year 2019	4,000
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	4,000
Credit risk concentration | Retail | Special mention
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	35,600
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	35,600
Credit risk concentration | Retail | Substandard
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	3,478
Amortized cost basis	3,478
Credit risk concentration | Single-Family Rental
Loans and Investments
Origination Year 2020	82,143
Origination Year 2019	74,349
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	$ 156,492
Percentage of Portfolio	3.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	0.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	63.00%
Credit risk concentration | Single-Family Rental | Pass
Loans and Investments
Origination Year 2020	$ 62,566
Origination Year 2019	34,437
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	97,003
Credit risk concentration | Single-Family Rental | Pass/watch
Loans and Investments
Origination Year 2020	8,227
Origination Year 2019	39,912
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	48,139
Credit risk concentration | Single-Family Rental | Special mention
Loans and Investments
Origination Year 2020	11,350
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	11,350
Credit risk concentration | Hotel
Loans and Investments
Origination Year 2020	86,000
Origination Year 2019	91,000
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	$ 177,000
Percentage of Portfolio	3.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	0.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	90.00%
Credit risk concentration | Hotel | Pass
Loans and Investments
Origination Year 2020	$ 26,000
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	26,000
Credit risk concentration | Hotel | Substandard
Loans and Investments
Origination Year 2020	60,000
Origination Year 2019	91,000
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	151,000
Credit risk concentration | Other
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	13,580
Origination Year 2016	0
Origination Year Prior	1,700
Amortized cost basis	$ 15,280
Percentage of Portfolio	1.00%
Wtd. Avg. First Dollar LTV Ratio (as percent)	7.00%
Wtd. Avg. Last Dollar LTV Ratio (as percent)	59.00%
Credit risk concentration | Other | Pass
Loans and Investments
Origination Year 2020	$ 0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	13,580
Origination Year 2016	0
Origination Year Prior	0
Amortized cost basis	13,580
Credit risk concentration | Other | Doubtful
Loans and Investments
Origination Year 2020	0
Origination Year 2019	0
Origination Year 2018	0
Origination Year 2017	0
Origination Year 2016	0
Origination Year Prior	1,700
Amortized cost basis	$ 1,700

XML

Loans and Investments - Allowance for Credit Losses (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2018	Dec. 31, 2020	Mar. 31, 2020
Changes in allowance for loan losses
Allowance at beginning of period	$ 71,069	$ 62,783
Provision for credit loss expense	59,966	13,986
Recoveries of reserves	(75)	(2,527)
Charge-offs		(3,173)
Allowance at end of period	148,329	71,069
Allowance for credit losses	71,069	71,069	$ 148,329
Accrued interest receivable related to loans			41,600
As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	71,069
Allowance for credit losses	71,069
Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(17,294)
Allowance at end of period	17,300
Allowance for credit losses	17,300		17,300
Land
Changes in allowance for loan losses
Allowance at beginning of period	67,869	53,883
Provision for credit loss expense	10,204	13,986
Allowance at end of period	78,150	67,869
Allowance for credit losses	67,869	67,869	78,150
Land | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	67,869
Allowance for credit losses	67,869
Land | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(77)
Allowance for credit losses	(77)
Multifamily
Changes in allowance for loan losses
Provision for credit loss expense	20,146
Allowance at end of period	36,468
Allowance for credit losses	36,468		36,468
Multifamily | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	0
Allowance for credit losses	0
Multifamily | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(16,322)
Allowance for credit losses	(16,322)
Retail
Changes in allowance for loan losses
Provision for credit loss expense	13,526
Allowance at end of period	13,861
Allowance for credit losses	13,861		13,861
Retail | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	0
Allowance for credit losses	0
Retail | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(335)
Allowance for credit losses	(335)
Office
Changes in allowance for loan losses
Allowance at beginning of period	1,500	1,500
Provision for credit loss expense	59
Allowance at end of period	1,846	1,500
Allowance for credit losses	1,500	1,500	1,846
Office | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	1,500
Allowance for credit losses	1,500
Office | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(287)
Allowance for credit losses	(287)
Hotel
Changes in allowance for loan losses
Allowance at beginning of period		5,700
Provision for credit loss expense	7,730
Recoveries of reserves		(2,527)
Charge-offs		(3,173)
Allowance at end of period	7,759
Allowance for credit losses	7,759	5,700	7,759
Hotel | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	0
Allowance for credit losses	0
Hotel | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(29)
Allowance for credit losses	(29)
Student Housing
Changes in allowance for loan losses
Provision for credit loss expense	4,010
Allowance at end of period	4,078
Allowance for credit losses	4,078		4,078
Student Housing | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	0
Allowance for credit losses	0
Student Housing | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(68)
Allowance for credit losses	(68)
Healthcare
Changes in allowance for loan losses
Provision for credit loss expense	3,816
Allowance at end of period	3,880
Allowance for credit losses	3,880		3,880
Healthcare | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	0
Allowance for credit losses	0
Healthcare | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(64)
Allowance for credit losses	(64)
Other
Changes in allowance for loan losses
Allowance at beginning of period	1,700	1,700
Provision for credit loss expense	475
Allowance at end of period	2,287	1,700
Allowance for credit losses	1,700	$ 1,700	$ 2,287
Other | As Reported Pre-Adoption
Changes in allowance for loan losses
Allowance at beginning of period	1,700
Allowance for credit losses	1,700
Other | Impact of adopting CECL | Impact of Adoption
Changes in allowance for loan losses
Allowance at beginning of period	(112)
Allowance for credit losses	$ (112)
Bridge loans | Hotel
Changes in allowance for loan losses
Allowance for credit losses				$ 7,500

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Loans and Investments - Charge-offs and Recoveries Narratives (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($) loan	Dec. 31, 2018 USD ($) loan	Dec. 31, 2019 USD ($) loan	Dec. 31, 2017 USD ($)
Loans and Investments
Provision for credit loss expense	$ 59,966	$ 13,986
Number of loans for which no provision for loan loss made | loan	0	0	0
Provision for loan losses	$ 77,335	$ 13,986
Recoveries of reserves	75	2,527
Allowance for credit losses	148,329	71,069	$ 71,069	$ 62,783
Unfunded commitments related to structured loans and investments	$ 353,800
Bridge loans
Loans and Investments
Provision for loan losses		$ 1,700
Six loans collateralized by a land development project
Loans and Investments
Number of loans with unpaid principal balance | loan		6
Unpaid principal balance on loans		$ 121,400
Provision for loan losses		12,300
Six loans collateralized by a land development project | Maturity date of September 2020
Loans and Investments
Number of loans with unpaid principal balance | loan	6
Unpaid principal balance on loans	$ 121,300
Five loans collateralized by a land development project | Maturity date of September 2020
Loans and Investments
Number of loans with unpaid principal balance | loan	5
Unpaid principal balance on loans	$ 112,000
Weighted average accrual rate of interest (as a percent)	7.98%
Allowance for credit losses	$ 71,400		$ 61,400
Hotel
Loans and Investments
Provision for credit loss expense	7,730
Unpaid principal balance on loans		34,800
Proceed from payment for full satisfaction of a preferred equity investment		31,600
Net carrying value of loans sold		29,100
Recoveries of reserves		2,527
Charge-off		3,200
Proceeds from previously written-off loans and investments		$ 3,100
Allowance for credit losses	$ 7,759			$ 5,700

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Loans and Investments - Summary of impaired loans (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)	Dec. 31, 2019 USD ($)
Loans and Investments
UPB	$ 282,785	$ 138,141
Carrying Value	254,938	130,726
Allowance for Credit Losses	$ 106,265	$ 71,069
Wtd. Avg. First Dollar LTV Ratio	1	1
Wtd. Avg. Last Dollar LTV Ratio	94	96
Land
Loans and Investments
UPB	$ 134,215	$ 134,215
Carrying Value	127,829	126,800
Allowance for Credit Losses	$ 77,869	$ 67,869
Wtd. Avg. First Dollar LTV Ratio	0	0
Wtd. Avg. Last Dollar LTV Ratio	99	97
Hotel
Loans and Investments
UPB	$ 110,000
Carrying Value	89,613
Allowance for Credit Losses	$ 7,500
Wtd. Avg. First Dollar LTV Ratio	0
Wtd. Avg. Last Dollar LTV Ratio	94
Retail
Loans and Investments
UPB	$ 30,079
Carrying Value	28,957
Allowance for Credit Losses	$ 13,851
Wtd. Avg. First Dollar LTV Ratio	10
Wtd. Avg. Last Dollar LTV Ratio	75
Healthcare
Loans and Investments
UPB	$ 4,625
Carrying Value	4,673
Allowance for Credit Losses	$ 3,845
Wtd. Avg. First Dollar LTV Ratio	0
Wtd. Avg. Last Dollar LTV Ratio	83
Office
Loans and Investments
UPB	$ 2,166	$ 2,226
Carrying Value	2,166	2,226
Allowance for Credit Losses	$ 1,500	$ 1,500
Wtd. Avg. First Dollar LTV Ratio	0	0
Wtd. Avg. Last Dollar LTV Ratio	71	78
Commercial
Loans and Investments
UPB	$ 1,700	$ 1,700
Carrying Value	1,700	1,700
Allowance for Credit Losses	$ 1,700	$ 1,700
Wtd. Avg. First Dollar LTV Ratio	63	63
Wtd. Avg. Last Dollar LTV Ratio	63	63

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Loans and Investments - Non-performing Loans (Details)	12 Months Ended
	Dec. 31, 2020 USD ($) loan item	Dec. 31, 2019 USD ($) loan item
Non-performing loans by asset class
Number of loans | loan	328	272
Number of impaired loans (less unearned revenue and other holdbacks and adjustments) by asset class | item	10	5
Carrying value of loans	$ 5,475,082,000
Amortized cost of loans on nonaccrual status	0	$ 0
UPB	$ 282,785,000	$ 138,141,000
Non-performing loans
Non-performing loans by asset class
Number of loans | loan	7	3
Carrying value of loans	$ 53,800,000	$ 1,800,000
Loan loss reserves	6,500,000	1,700,000
UPB	62,325,000	3,580,000
Greater than 90 Days Past Due
Non-performing loans by asset class
Past Due	0	0
Greater than 90 Days Past Due | Non-performing loans
Non-performing loans by asset class
Past Due	62,325,000	3,580,000
Interest Receivable	0	0
Student Housing | Non-performing loans
Non-performing loans by asset class
UPB	36,500,000
Student Housing | Greater than 90 Days Past Due | Non-performing loans
Non-performing loans by asset class
Past Due	36,500,000
Multifamily | Non-performing loans
Non-performing loans by asset class
UPB	17,700,000
Multifamily | Greater than 90 Days Past Due | Non-performing loans
Non-performing loans by asset class
Past Due	17,700,000
Healthcare
Non-performing loans by asset class
UPB	4,625,000
Healthcare | Non-performing loans
Non-performing loans by asset class
UPB	4,625,000
Healthcare | Greater than 90 Days Past Due | Non-performing loans
Non-performing loans by asset class
Past Due	4,625,000
Retail
Non-performing loans by asset class
UPB	30,079,000
Retail | Non-performing loans
Non-performing loans by asset class
UPB	920,000	1,000,000
Retail | Greater than 90 Days Past Due | Non-performing loans
Non-performing loans by asset class
Past Due	920,000	1,000,000
Commercial
Non-performing loans by asset class
UPB	1,700,000	1,700,000
Commercial | Non-performing loans
Non-performing loans by asset class
UPB	1,700,000	1,700,000
Commercial | Greater than 90 Days Past Due | Non-performing loans
Non-performing loans by asset class
Past Due	1,700,000	1,700,000
Office
Non-performing loans by asset class
UPB	2,166,000	2,226,000
Office | Non-performing loans
Non-performing loans by asset class
UPB	880,000	880,000
Office | Greater than 90 Days Past Due | Non-performing loans
Non-performing loans by asset class
Past Due	$ 880,000	$ 880,000

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Loans and Investments - Purchased Credit Deterioration and Troubled Debt Restructurings (Details) $ in Thousands	1 Months Ended		3 Months Ended	12 Months Ended
	Jan. 31, 2021	Aug. 31, 2020 USD ($)	Dec. 31, 2019 USD ($) loan	Dec. 31, 2020 USD ($) loan	Dec. 31, 2019 USD ($) loan	Dec. 31, 2018 USD ($)	Mar. 31, 2020 USD ($)	Dec. 31, 2017 USD ($)
Financing Receivable, Recorded Investment, Past Due [Line Items]
Purchase of loan				$ 2,376,233	$ 2,712,354	$ 1,545,499
Allowance for credit losses			$ 71,069	148,329	71,069	71,069		$ 62,783
Principal paydowns				$ 1,243,694	$ 1,753,693	957,163
Charge-offs						(3,173)
Troubled debt restructurings, number | loan				2	0
Interest reserve				$ 78,300	$ 37,000
Interest Reserve, Number of Loans | loan			131	186	131
Aggregate UPB covered under interest reserve			$ 2,430,000	$ 3,600,000	$ 2,430,000
Hotel
Financing Receivable, Recorded Investment, Past Due [Line Items]
Allowance for credit losses				7,759				$ 5,700
Charge-offs						$ (3,173)
Hotel | Forbearance agreement
Financing Receivable, Recorded Investment, Past Due [Line Items]
Pay rate (as a percent)		1.00%
Mortgage Loans on Real Estate Fixed Interest Rate	9.50%
Fixed rate of interest (as a percent)	9.50%
Principal reduction		$ (10,000)
Hotel | Forbearance agreement | LIBOR
Financing Receivable, Recorded Investment, Past Due [Line Items]
Variable rate, spread (as a percent)		3.00%
LIBOR Floor rate		1.50%
Retail
Financing Receivable, Recorded Investment, Past Due [Line Items]
Allowance for credit losses				13,861
Retail | Loan modification agreement
Financing Receivable, Recorded Investment, Past Due [Line Items]
Maturity period (in years)		3 years
Percentage of interest foregone		2.00
Principal paydowns		$ 6,000
Principal reduction		(8,000)
Additional reserve deposit		$ 4,600
Charge-offs				8,000
Retail | Loan modification agreement | LIBOR
Financing Receivable, Recorded Investment, Past Due [Line Items]
Variable rate, spread (as a percent)		5.50%
LIBOR Floor rate		6.50%
Bridge loans
Financing Receivable, Recorded Investment, Past Due [Line Items]
Principal amount				$ 35,000
Bridge loans | Hotel
Financing Receivable, Recorded Investment, Past Due [Line Items]
Purchase of loan		$ 60,000	50,000
Principal amount			$ 110,000		$ 110,000
Allowance for credit losses							$ 7,500
Loan discount		39,900
Total discount received		20,100
Bridge loans | Retail | Loan modification agreement
Financing Receivable, Recorded Investment, Past Due [Line Items]
Principal amount		$ 26,500
Bridge loans | Retail | Loan modification agreement | LIBOR
Financing Receivable, Recorded Investment, Past Due [Line Items]
Variable rate, spread (as a percent)		6.00%
LIBOR Floor rate		2.375%
Mezzanine loans | Retail | Loan modification agreement
Financing Receivable, Recorded Investment, Past Due [Line Items]
Principal amount		$ 6,100
Mortgage Loans on Real Estate Fixed Interest Rate		12.00%
Fixed rate of interest (as a percent)		12.00%

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Loans Held-for-Sale, Net (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended	12 Months Ended
	May 31, 2020	Jun. 30, 2020	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Loans Held-for-Sale, Net
Loans held-for-sale			$ 968,595	$ 847,126
Fair value of future MSR			21,600	16,519
Unearned discount			(3,276)	(2,285)
Loans held-for-sale, net			986,919	861,360
Sale of loans held-for-sale excluding acquired loans			6,590,000	4,400,000	$ 4,920,000
Gain on sale of loans held-for-sale			89,500	61,100	$ 65,500
Subordinate class of certificates retained			140,124	111,028
Amortized cost of loans on nonaccrual status			0	0
APL certificates
Loans Held-for-Sale, Net
Subordinate class of certificates retained			63,627
APL certificates | Held-to-Maturity
Loans Held-for-Sale, Net
Subordinate class of certificates retained			63,600
Greater than 90 Days Past Due
Loans Held-for-Sale, Net
Past Due			$ 0	0
US Government Sponsored-Enterprise Insured Loans [Member]
Loans Held-for-Sale, Net
Period of loans held for sale sold			60 days
Fannie Mae
Loans Held-for-Sale, Net
Loans held-for-sale, net			$ 679,342	408,534
Freddie Mac
Loans Held-for-Sale, Net
Loans held-for-sale, net			180,004	36,303
Private Label
Loans Held-for-Sale, Net
Loans held-for-sale, net			$ 56,186	401,207
Period of loans held for sale sold			180 days
Sale of loans held-for-sale excluding acquired loans		$ 727,200
Private Label | Held-to-Maturity
Loans Held-for-Sale, Net
Sale of loans held-for-sale excluding acquired loans	$ 727,200
FHA
Loans Held-for-Sale, Net
Loans held-for-sale, net			$ 53,063	$ 1,082

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Capitalized Mortgage Servicing Rights (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Capitalized Mortgage Servicing Rights
Balance at beginning of the year	$ 286,420
Balance at end of the year	379,974	$ 286,420
Expected amortization of capitalized MSRs balances
2021	4,691
2022	4,691
2023	4,691
2024	3,259
2025	1,566
MSRs
Capitalized Mortgage Servicing Rights
Balance at beginning of the year	286,420	273,770
Additions	159,533	83,756
Amortization	(49,222)	(48,681)
Write-downs and payoffs	(16,757)	(22,425)
Balance at end of the year	379,974	286,420
Prepayment fees collected	12,800	18,400
Valuation allowance	0	$ 0
Expected amortization of capitalized MSRs balances
2021	54,514
2022	50,862
2023	46,929
2024	42,898
2025	39,779
Thereafter	144,992
Total	$ 379,974
MSRs | Weighted average
Capitalized Mortgage Servicing Rights
Estimated life remaining	8 years 7 months 6 days	8 years
Originated MSRs
Capitalized Mortgage Servicing Rights
Balance at beginning of the year	$ 221,901	$ 176,686
Additions	159,533	83,756
Amortization	(34,186)	(27,639)
Write-downs and payoffs	(10,782)	(10,902)
Balance at end of the year	336,466	221,901
Acquired MSRs
Capitalized Mortgage Servicing Rights
Balance at beginning of the year	64,519	97,084
Amortization	(15,036)	(21,042)
Write-downs and payoffs	(5,975)	(11,523)
Balance at end of the year	$ 43,508	$ 64,519

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Mortgage Servicing (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($) state	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)
Mortgage Servicing
Unpaid principal balance of loans serviced	$ 24,628,456	$ 20,059,077
UPB Percentage of Total	100.00%	100.00%
Interest earned on total escrows	$ 7,100	$ 17,300	$ 12,800
Fee-based servicing portfolio
Mortgage Servicing
Escrow Deposit	$ 1,290,000	$ 947,100
MSRs
Mortgage Servicing
Weighted average servicing fee (as a percent)	0.454%	0.438%
MSRs | Fee-based servicing portfolio
Mortgage Servicing
Escrow Deposit	$ 867,600	$ 562,100
Texas
Mortgage Servicing
UPB Percentage of Total	16.00%	19.00%
New York
Mortgage Servicing
UPB Percentage of Total	9.00%	9.00%
North Carolina
Mortgage Servicing
UPB Percentage of Total	9.00%	9.00%
California
Mortgage Servicing
UPB Percentage of Total	9.00%	9.00%
Florida
Mortgage Servicing
UPB Percentage of Total	7.00%	6.00%
Georgia
Mortgage Servicing
UPB Percentage of Total	6.00%	6.00%
New Jersey
Mortgage Servicing
UPB Percentage of Total	4.00%
Other
Mortgage Servicing
UPB Percentage of Total	40.00%	42.00%
Other | MSRs | Fee-based servicing portfolio
Mortgage Servicing
Number of states accounted for more than 4% of UPB and related servicing revenues | state	0
Fannie Mae
Mortgage Servicing
Unpaid principal balance of loans serviced	$ 18,268,268	$ 14,832,844
UPB Percentage of Total	74.00%	74.00%
Freddie Mac
Mortgage Servicing
Unpaid principal balance of loans serviced	$ 4,881,080	$ 4,534,714
UPB Percentage of Total	20.00%	23.00%
FHA
Mortgage Servicing
Unpaid principal balance of loans serviced	$ 752,116	$ 691,519
UPB Percentage of Total	3.00%	3.00%
Private Label
Mortgage Servicing
Unpaid principal balance of loans serviced	$ 726,992
UPB Percentage of Total	3.00%

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Securities Held-to-Maturity (Details) $ in Thousands	1 Months Ended		3 Months Ended		12 Months Ended
	Jan. 31, 2021 USD ($)	May 31, 2020 USD ($)	Dec. 31, 2020 USD ($)	Jun. 30, 2020 USD ($)	Dec. 31, 2020 USD ($) item	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)
Held-to-Maturity
Face Value			$ 140,124		$ 140,124	$ 111,028
Net Carrying Value			95,524		95,524	88,699
Unrealized Gain						3,039
Unrealized Loss			(1,396)		(1,396)
Estimated Fair Value			94,128		94,128	91,738
Allowance for Credit Losses			1,644		1,644	0
Sale of loans held-for-sale excluding acquired loans					6,590,000	4,400,000	$ 4,920,000
Private Label
Held-to-Maturity
Sale of loans held-for-sale excluding acquired loans				$ 727,200
Private Label | Held-to-Maturity
Held-to-Maturity
Sale of loans held-for-sale excluding acquired loans		$ 727,200
B Piece bonds
Held-to-Maturity
Face Value			76,497		76,497	91,028
Net Carrying Value			57,839		57,839	68,699
Unrealized Gain			709		709	2,965
Estimated Fair Value			58,548		58,548	$ 71,664
Allowance for Credit Losses			$ 621		$ 621
Seven B Piece Bonds | Held-to-Maturity
Held-to-Maturity
Bonds retained percentage					49.00%
Discounted value of bonds purchased					$ 74,700
Remaining of B Piece bond sold to the third party at par			51.00%		51.00%
Estimated weighted average remaining maturity period					5 years 10 months 24 days
Initial face value of bonds purchased					$ 106,200
Agency B Piece Bonds | Held-to-Maturity
Held-to-Maturity
Weighted average variable interest rate (as a percent)			3.74%		3.74%
Weighted average effective interest rate (as a percent)			10.85%		10.85%	10.85%
Held-to-maturity securities, estimated fiscal year
Within one year			$ 12,600		$ 12,600
After one year through five years			36,000		36,000
After five years through ten years			11,300		11,300
After ten years			16,600		16,600
APL certificates
Held-to-Maturity
Face Value			63,627		63,627
Net Carrying Value			37,685		37,685
Unrealized Loss			(2,105)		(2,105)
Estimated Fair Value			35,580		35,580
Allowance for Credit Losses			1,023		1,023
APL certificates | Held-to-Maturity
Held-to-Maturity
Face Value			$ 63,600		63,600
Discounted value of bonds purchased					$ 37,900
Weighted average variable interest rate (as a percent)			4.95%		4.95%
Estimated weighted average maturity period					10 years
Estimated weighted average remaining maturity period					9 years
Weighted average effective interest rate (as a percent)			10.15%		10.15%
Number of loans serving as collateral | item					40
Number of multifamily properties | item					49
Held-to-maturity securities, estimated fiscal year
After ten years			$ 63,600		$ 63,600
SFR bonds
Held-to-Maturity
Face Value						$ 20,000
Net Carrying Value						20,000
Unrealized Gain						74
Estimated Fair Value						$ 20,074
Available -for-sale reclassified from held-to-maturity			20,000		20,000
SFR bonds | Held-to-Maturity
Held-to-Maturity
Sale of loans held-for-sale excluding acquired loans	$ 10,000		10,000
SFR bonds | Available-for-sale Securities
Held-to-Maturity
Carrying value of bonds, available-for-sale			$ 10,000		$ 10,000

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Securities Held-to-Maturity Rollforward of Allowance (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Changes in the allowance for credit losses
Allowance for credit loss, Beginning balance	$ 0
Allowance for credit loss, Ending balance	1,644	$ 0
Held-to-Maturity
Changes in the allowance for credit losses
Impairment of held-to maturity securities	0
Interest income (including the amortization of discount)	9,700	9,900	$ 5,800
APL certificates
Changes in the allowance for credit losses
Allowance for credit loss, Ending balance	1,023
B Piece bonds
Changes in the allowance for credit losses
Allowance for credit loss, Ending balance	621
Impact of adopting CECL | Impact of Adoption
Changes in the allowance for credit losses
Allowance for credit loss, Beginning balance	501
Provision for credit loss expense	1,143
Allowance for credit loss, Ending balance	1,644	501
Impact of adopting CECL | Impact of Adoption | APL certificates
Changes in the allowance for credit losses
Provision for credit loss expense	1,023
Allowance for credit loss, Ending balance	1,023
Impact of adopting CECL | Impact of Adoption | B Piece bonds
Changes in the allowance for credit losses
Allowance for credit loss, Beginning balance	501
Provision for credit loss expense	120
Allowance for credit loss, Ending balance	$ 621	$ 501

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Investments in Equity Affiliates, Summary (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Investment in Equity Affiliates
Investment in Equity Affiliates	$ 74,274	$ 41,800
UPB of Loans to Equity Affiliates	1,687
Arbor Residential Investor LLC
Investment in Equity Affiliates
Investment in Equity Affiliates	59,150	26,520
AMAC Holdings III LLC
Investment in Equity Affiliates
Investment in Equity Affiliates	10,308	10,520
North Vermont Avenue
Investment in Equity Affiliates
Investment in Equity Affiliates	2,496	2,440
Lightstone Value Plus R E I T L P
Investment in Equity Affiliates
Investment in Equity Affiliates	1,895	1,895
JT Prime
Investment in Equity Affiliates
Investment in Equity Affiliates	425	$ 425
West Shore Cafe
Investment in Equity Affiliates
UPB of Loans to Equity Affiliates	$ 1,687

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Investments in Equity Affiliates, All Investments (Details)	1 Months Ended	12 Months Ended
	Jan. 31, 2021	Dec. 31, 2020 USD ($) item	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)	Dec. 31, 2015 USD ($)
Investment in Equity Affiliates
Income (loss) from equity affiliates		$ 76,161,000	$ 10,635,000	$ 1,196,000
Noncontrolling interest invested		892,000	13,522,000	2,493,000
ACM / Our "Former Manager"
Investment in Equity Affiliates
Percentage of ownership interest of related party in the entity					50.00%
Arbor Residential Investor LLC
Investment in Equity Affiliates
Equity Investment					$ 9,600,000
Charge for proportionate share of litigation settlement recorded				2,400,000
Percentage of ownership interest of related party in the entity					50.00%
Income (loss) from equity affiliates		75,700,000	(7,200,000)	700,000
Distribution received		$ 43,200,000
Arbor Residential Investor LLC | Wakefield
Investment in Equity Affiliates
Percentage of ownership interest of related party in the entity					50.00%
Residential mortgage banking business
Investment in Equity Affiliates
Indirect ownership percentage		16.30%			65.00%
Residential mortgage banking business | Subsequent Event
Investment in Equity Affiliates
Indirect ownership percentage	12.30%
AMAC Holdings III LLC
Investment in Equity Affiliates
Income (loss) from equity affiliates		$ (900,000)
Distribution received		100,000	200,000
Investment in real estate committed			$ 30,000,000.0
Investment in real estate		11,700,000
Interest in a real estate investment (as a percent)			18.00%
North Vermont Avenue
Investment in Equity Affiliates
Noncontrolling interest invested			$ 2,400,000
Noncontrolling interest in equity method investment (as a percent)			85.00%
Lightstone Value Plus R E I T L P
Investment in Equity Affiliates
Equity Investment		$ 1,900,000
West Shore Cafe
Investment in Equity Affiliates
Ownership percentage		50.00%
Provided first mortgage loan to an affiliated entity		$ 1,700,000
Variable rate, spread (as a percent)		4.00%
Other-than-temporary impairment recorded				2,200,000
Provision for loan loss recorded				1,700,000
JT Prime
Investment in Equity Affiliates
Equity Investment		$ 400,000
Noncontrolling interest in equity method investment (as a percent)		50.00%
East River Portfolio
Investment in Equity Affiliates
Equity investment made		$ 100,000
Ownership percentage		5.00%
Number of properties owned | item		2
East River Portfolio | Chief executive officer and other related parties
Investment in Equity Affiliates
Percentage of ownership interest of related party in the entity		95.00%
Lexford Portfolio
Investment in Equity Affiliates
Noncontrolling interest		$ 44,000
Distribution received		$ 1,100,000	$ 3,500,000	$ 2,500,000

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Real Estate Owned (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended		12 Months Ended
	Nov. 30, 2020	Dec. 31, 2020	Sep. 30, 2020	Dec. 31, 2019	Dec. 31, 2018
Real Estate Owned
Less: Impairment loss				$ (16,807)
Less: Accumulated depreciation and amortization				(11,327)
Real estate owned, net		$ 1,485		13,220
Impairment loss on real estate owned				1,000	$ 2,000
Hotel
Real Estate Owned
Less: Impairment loss				(14,307)
Less: Accumulated depreciation and amortization				(10,320)
Real estate owned, net				10,208
Office
Real Estate Owned
Less: Impairment loss		(2,500)		(2,500)
Less: Accumulated depreciation and amortization		(1,163)		(1,007)
Real estate owned, net		1,485		3,012
Land
Real Estate Owned
Real estate owned, gross				7,803
Land | Hotel
Real Estate Owned
Real estate owned, gross				3,294
Land | Office
Real Estate Owned
Real estate owned, gross		3,138		4,509
Building and intangible assets
Real Estate Owned
Real estate owned, gross				33,551
Building and intangible assets | Hotel
Real Estate Owned
Real estate owned, gross				31,541
Building and intangible assets | Office
Real Estate Owned
Real estate owned, gross		2,010		2,010
Real Estate Owned
Real Estate Owned
Property consideration	$ 4,100
Gain(Loss) on sale of real estate owned	$ 1,000
Impairment loss on real estate owned				$ 1,000	$ 2,000
Real Estate Owned | Hotel
Real Estate Owned
Property consideration			$ 8,400
Gain(Loss) on sale of real estate owned			1,900
Charge on litigation settlement			$ 2,500
Real Estate Owned | Office
Real Estate Owned
Sale of signage easement received		$ 1,500

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Goodwill and Other Intangible Assets, Goodwill (Details) - USD ($) $ in Millions	Dec. 31, 2020	Dec. 31, 2019
Goodwill and Other Intangible Assets
Goodwill	$ 56.6	$ 56.6

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Goodwill and Other Intangible Assets, Other Intangibles Asset (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Finite-lived intangible assets:
Finite-lived intangible assets, Accumulated Amortization	$ (23,585)	$ (18,335)
Intangible assets
Intangible assets, Gross Carrying Value	72,410	72,410
Intangible assets, net	48,825	54,075
Amortization expense	5,300	5,500	$ 5,600
Fannie Mae DUS license
Infinite-lived intangible assets:
Infinite-lived intangible assets, Carrying Value	17,100	17,100
Freddie Mac Program Plus license
Infinite-lived intangible assets:
Infinite-lived intangible assets, Carrying Value	8,700	8,700
FHA License
Infinite-lived intangible assets:
Infinite-lived intangible assets, Carrying Value	3,200	3,200
Broker relationships
Finite-lived intangible assets:
Finite-lived intangible assets, Gross Carrying Value	25,000	25,000
Finite-lived intangible assets, Accumulated Amortization	(13,932)	(10,807)
Total	11,068	14,193
Borrower relationships
Finite-lived intangible assets:
Finite-lived intangible assets, Gross Carrying Value	14,400	14,400
Finite-lived intangible assets, Accumulated Amortization	(6,420)	(4,980)
Total	7,980	9,420
Below market leases
Finite-lived intangible assets:
Finite-lived intangible assets, Gross Carrying Value	4,010	4,010
Finite-lived intangible assets, Accumulated Amortization	(3,233)	(2,548)
Total	$ 777	$ 1,462

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Goodwill and Other Intangible Assets, Estimated Amortization Expense (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)
Finite-lived intangible assets:
Wtd. Avg. Remaining Life (in years)	4 years 4 months 24 days
2021	$ 4,691
2022	4,691
2023	4,691
2024	3,259
2025	$ 1,566
Broker relationships
Finite-lived intangible assets:
Wtd. Avg. Remaining Life (in years)	3 years 6 months
2021	$ 3,125
2022	3,125
2023	3,125
2024	$ 1,693
Borrower relationships
Finite-lived intangible assets:
Wtd. Avg. Remaining Life (in years)	5 years 6 months
2021	$ 1,440
2022	1,440
2023	1,440
2024	1,440
2025	$ 1,440
Below market leases
Finite-lived intangible assets:
Wtd. Avg. Remaining Life (in years)	6 years 2 months 12 days
2021	$ 126
2022	126
2023	126
2024	126
2025	$ 126

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Debt Obligations, Credit Facilities and Repurchase Agreements (Details) - USD ($)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Debt Obligations
UPB	$ 2,238,722,000	$ 1,681,146,000
Debt Carrying Value	2,234,883,000	1,678,288,000
Collateral Carrying Value	$ 2,724,420,000	$ 1,747,371,000
Weighted Average Note Rate (as a percent)	2.20%	3.54%
Minimum | B Piece bonds | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	1.20%
Maximum | B Piece bonds | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	2.75%
Joint Repurchase Facility
Debt Obligations
Maximum borrowing capacity	$ 1,100,000
Matures in March 2021	600,000,000.0
Matures in March 2022	$ 500,000,000.0
Extension of maturity date (in years)	1 year
Credit facility, sublimit	$ 800,000,000.0
Joint Repurchase Facility | Private Label
Debt Obligations
Advance rate (as a percent)	80.00%
$150 million credit facility - two | Fannie Mae
Debt Obligations
Variable rate, spread (as a percent)	2.00%
LIBOR Floor rate	0.25%
Credit facility to finance single-family rental properties | Structured loans
Debt Obligations
Debt Instrument, Reduced Basis Spread on Variable Rate	2.50%
Fixed interest rate (as a percent)	4.00%
Maximum borrowing capacity	$ 50,000,000.0
Structured Business
Debt Obligations
UPB	1,286,100,000	$ 936,768,000
Debt Carrying Value	1,282,845,000	934,694,000
Collateral Carrying Value	$ 1,755,825,000	$ 1,002,993,000
Weighted Average Note Rate (as a percent)	2.73%	3.94%
Weighted average note rate including certain fees and costs (as a percent)	2.97%	4.39%
Unamortized deferred finance costs	$ 3,300,000	$ 2,100,000
Leverage on loans and investment portfolio financed through credit facilities and repurchase agreements, excluding securities repurchase facility, working capital line of credit and security agreements used to finance leasehold and capital expenditure improvements at corporate office (as a percent)	69.00%	71.00%
Structured Business | Senior mortgage loans
Debt Obligations
Weighted Average Note Rate (as a percent)	4.10%
Structured Business | CLOs
Debt Obligations
Debt Instrument, Collateral Amount	$ 0	$ 234,900,000
Structured Business | B Piece bonds
Debt Obligations
Debt Instrument, Collateral Amount	58,500,000	68,700,000
Structured Business | SFR bonds
Debt Obligations
Collateral Carrying Value	10,000,000.0	20,000,000.0
Structured Business | Multifamily senior mortgage loans
Debt Obligations
Maximum borrowing capacity	100,000,000.0
Structured Business | Credit Facilities and Repurchase Agreements
Debt Obligations
Debt Carrying Value	38,500,000
Reduction in principal amount	178,600,000
Structured Business | Joint Repurchase Facility
Debt Obligations
Additional borrowing capacity	$ 25,000,000.0
Structured Business | Joint Repurchase Facility | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	6.50%
Structured Business | $700 million joint repurchase facility
Debt Obligations
UPB	$ 682,958,000	225,051,000
Debt Carrying Value	681,006,000	224,658,000
Collateral Carrying Value	$ 1,054,562,000	$ 339,378,000
Weighted Average Note Rate (as a percent)	2.55%	4.06%
Maximum borrowing capacity	$ 700,000,000	$ 700,000,000
Structured Business | $400 million joint repurchase facility
Debt Obligations
Maximum borrowing capacity	$ 400,000,000.0	400,000,000
Advance rate (as a percent)	75.00%
Structured Business | $400 million joint repurchase facility | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	2.20%
LIBOR Floor rate	0.75%
Structured Business | $400 million repurchase facility
Debt Obligations
UPB	$ 192,193,000	218,891,000
Debt Carrying Value	191,622,000	218,418,000
Collateral Carrying Value	$ 259,559,000	$ 291,292,000
Weighted Average Note Rate (as a percent)	2.99%	3.76%
Structured Business | $200 million repurchase facility
Debt Obligations
UPB	$ 71,656,000	$ 40,612,000
Debt Carrying Value	71,627,000	40,530,000
Collateral Carrying Value	$ 87,242,000	$ 48,086,000
Weighted Average Note Rate (as a percent)	2.73%	4.22%
Maximum borrowing capacity	$ 200,000,000.0	$ 200,000,000
Extension of maturity date (in years)	6 months
Structured Business | $200 million repurchase facility | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	2.75%
LIBOR Floor rate	0.25%
Structured Business | $148.8 million loan specific credit facilities
Debt Obligations
UPB	$ 148,798,000	133,957,000
Debt Carrying Value	148,615,000	133,528,000
Collateral Carrying Value	$ 198,550,000	$ 190,716,000
Weighted Average Note Rate (as a percent)	3.03%	4.14%
Maximum borrowing capacity	$ 148,800,000	$ 148,800,000
Structured Business | $100 million credit facility - one
Debt Obligations
UPB	39,389,000	4,690,000
Debt Carrying Value	39,346,000	4,570,000
Collateral Carrying Value	$ 47,912,000	$ 7,000,000
Weighted Average Note Rate (as a percent)	2.24%	3.56%
LIBOR Floor rate	4.00%
Maximum borrowing capacity	$ 100,000,000.0	$ 100,000,000
Structured Business | $100 million credit facility - one | Healthcare Related Loans
Debt Obligations
Maximum borrowing capacity	$ 25,000,000.0
Structured Business | $100 million credit facility - one | Maximum
Debt Obligations
Advance rate (as a percent)	75.00%
Structured Business | $100 million credit facility - two
Debt Obligations
Maximum borrowing capacity	$ 100,000,000	100,000,000
Structured Business | $100 million repurchase facility
Debt Obligations
UPB	31,780,000	45,962,000
Debt Carrying Value	31,780,000	45,843,000
Collateral Carrying Value	$ 40,551,000	$ 63,800,000
Weighted Average Note Rate (as a percent)	1.92%	3.56%
Maximum borrowing capacity	$ 100,000,000
Structured Business | $100 million repurchase facility | LIBOR
Debt Obligations
LIBOR Floor rate	0.50%
Structured Business | $100 million repurchase facility | Minimum | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	2.30%
Structured Business | $100 million repurchase facility | Maximum
Debt Obligations
Advance rate (as a percent)	75.00%
Structured Business | $100 million repurchase facility | Maximum | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	3.00%
Structured Business | $100 million credit facility - one
Debt Obligations
Maximum borrowing capacity	$ 100,000,000.0
Structured Business | $100 million credit facility - one | LIBOR
Debt Obligations
Maximum borrowing capacity	$ 300
Structured Business | $100 million repurchase facility | Debt Instrument Variable Rate LIBOR Member
Debt Obligations
Variable rate, spread (as a percent)	50.00%
Structured Business | $100 million repurchase facility | Maximum
Debt Obligations
Advance rate (as a percent)	75.00%
Structured Business | $50 million credit facility - one
Debt Obligations
UPB	$ 16,002,000	$ 14,948,000
Debt Carrying Value	15,992,000	14,933,000
Collateral Carrying Value	$ 21,300,000	$ 17,650,000
Weighted Average Note Rate (as a percent)	2.17%	3.81%
Maximum borrowing capacity	$ 50,000,000.0	$ 50,000,000
Advance rate (as a percent)	80.00%
Structured Business | $50 million credit facility - one | Debt Instrument Variable Rate LIBOR Member
Debt Obligations
Debt Instrument, Reduced Basis Spread on Variable Rate	2.00%
Structured Business | $50 million credit facility - two
Debt Obligations
UPB	$ 23,857,000	12,349,000
Debt Carrying Value	23,606,000	12,191,000
Collateral Carrying Value	$ 31,809,000	$ 16,499,000
Weighted Average Note Rate (as a percent)	4.06%	4.32%
Maximum borrowing capacity	$ 50,000,000	$ 50,000,000
Structured Business | $30 million working capital facility
Debt Obligations
Maximum borrowing capacity	30,000,000.0
Structured Business | $30 million working capital facility
Debt Obligations
UPB	30,000,000
Debt Carrying Value	$ 30,000,000
Weighted Average Note Rate (as a percent)	3.55%
Maximum borrowing capacity	$ 30,000,000	30,000,000
Structured Business | $30 million working capital facility | LIBOR
Debt Obligations
LIBOR Floor rate	0.25%
Structured Business | $30 million working capital facility | Maximum | Debt Instrument Variable Rate LIBOR Member
Debt Obligations
Variable rate, spread (as a percent)	3.25%
Structured Business | $25 million credit facility
Debt Obligations
UPB	$ 9,539,000	19,936,000
Debt Carrying Value	9,323,000	19,651,000
Collateral Carrying Value	$ 14,340,000	$ 28,572,000
Weighted Average Note Rate (as a percent)	2.43%	4.07%
Maximum borrowing capacity	$ 25,000,000	$ 25,000,000
Structured Business | $25 million credit facility | LIBOR
Debt Obligations
Debt Instrument, Reduced Basis Spread on Variable Rate	2.25%
Structured Business | $1.4 million master security agreements
Debt Obligations
UPB	$ 1,441,000	3,267,000
Debt Carrying Value	$ 1,441,000	$ 3,267,000
Weighted Average Note Rate (as a percent)	4.10%	4.08%
Maximum borrowing capacity	$ 1,400,000
Structured Business | Repurchase facilities - securities (2)
Debt Obligations
UPB	38,487,000	$ 217,105,000
Debt Carrying Value	$ 38,487,000	$ 217,105,000
Weighted Average Note Rate (as a percent)	3.47%	3.90%
Structured Business | $25 million credit facility
Debt Obligations
Maximum borrowing capacity	$ 25,000,000.0
Extension of maturity date (in years)	1 year
Structured Business | Loan specific credit facilities
Debt Obligations
Maximum borrowing capacity	$ 148,800,000
Structured Business | Loan specific credit facilities | Minimum
Debt Obligations
Fixed interest rate (as a percent)	3.50%
Structured Business | Loan specific credit facilities | Minimum | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	2.20%
Structured Business | Loan specific credit facilities | Maximum
Debt Obligations
Fixed interest rate (as a percent)	4.00%
Structured Business | Loan specific credit facilities | Maximum | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	2.50%
Structured Business | Credit facility to finance single-family rental properties
Debt Obligations
Maximum advance rate, threshold percentage of UPB (as a percent)	75.00%
Maximum advance rate, threshold percentage of appraised value of collateral (as a percent)	50.00%
Maximum advance rate, threshold percentage of projected cost of construction (as a percent)	55.00%
Agency Business
Debt Obligations
UPB	$ 952,622,000	$ 744,378,000
Debt Carrying Value	952,038,000	743,594,000
Collateral Carrying Value	$ 968,595,000	$ 744,378,000
Weighted Average Note Rate (as a percent)	1.48%	3.03%
Unamortized deferred finance costs	$ 600,000	$ 200,000
Agency Business | Fannie Mae
Debt Obligations
Letters of Credit Outstanding, Amount	45,000,000.0
Agency Business | Freddie Mac
Debt Obligations
Letters of Credit Outstanding, Amount	5,000,000.0
Committed amount	5,000,000.0
Agency Business | $400 million joint repurchase facility
Debt Obligations
UPB	43,132,000	300,446,000
Debt Carrying Value	42,808,000	299,824,000
Collateral Carrying Value	$ 56,186,000	$ 300,446,000
Weighted Average Note Rate (as a percent)	2.07%	3.26%
Maximum borrowing capacity	$ 400,000,000	$ 400,000,000
Agency Business | $400 million repurchase facility
Debt Obligations
UPB	174,555,000	187,742,000
Debt Carrying Value	174,515,000	187,698,000
Collateral Carrying Value	$ 174,555,000	$ 187,742,000
Weighted Average Note Rate (as a percent)	1.64%	2.91%
Maximum borrowing capacity	$ 400,000,000	$ 400,000,000
Agency Business | $400 million repurchase facility | LIBOR
Debt Obligations
Debt Instrument, Reduced Basis Spread on Variable Rate	1.50%
Maximum borrowing capacity	$ 400,000,000.0
Agency Business | $100 million repurchase facility
Debt Obligations
Committed amount	$ 250,000,000.0
Agency Business | $50 million credit facility - one
Debt Obligations
Fixed interest rate (as a percent)	2.875%
Maximum borrowing capacity	$ 50,000,000.0
Agency Business | $750 million ASAP agreement
Debt Obligations
UPB	301,455,000	148,725,000
Debt Carrying Value	301,455,000	148,725,000
Collateral Carrying Value	$ 302,491,000	$ 148,725,000
Weighted Average Note Rate (as a percent)	1.40%	2.81%
LIBOR Floor rate	25.00%
Debt Instrument, Reduced Basis Spread on Variable Rate	1.15%
Maximum borrowing capacity	$ 750,000,000
Debt Instrument, Collateral Amount	750,000,000.0
Agency Business | $325 million credit facility
Debt Obligations
UPB	294,815,000	$ 89,673,000
Debt Carrying Value	294,732,000	89,657,000
Collateral Carrying Value	$ 296,698,000	$ 89,673,000
Weighted Average Note Rate (as a percent)	1.30%	2.91%
Maximum borrowing capacity	$ 325,000,000	$ 325,000,000
Agency Business | $325 million credit facility | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	1.40%
LIBOR Floor rate	0.25%
Agency Business | $325 million credit facility | Maximum
Debt Obligations
Committed amount	$ 325,000,000.0
Agency Business | $250 million credit facility
Debt Obligations
UPB	88,911,000
Debt Carrying Value	88,896,000
Collateral Carrying Value	$ 88,911,000
Weighted Average Note Rate (as a percent)	1.65%
Maximum borrowing capacity	$ 250,000,000	250,000,000
Agency Business | $250 million credit facility | LIBOR
Debt Obligations
Debt Instrument, Reduced Basis Spread on Variable Rate	1.15%
Maximum borrowing capacity	$ 100,000,000.0
Agency Business | $150 million credit facility - two
Debt Obligations
Additional borrowing capacity	$ 50,000,000.0
Agency Business | $150 million credit facility - two | LIBOR
Debt Obligations
LIBOR Floor rate	0.25%
Debt Instrument, Reduced Basis Spread on Variable Rate	1.40%
Maximum borrowing capacity	$ 150,000,000.0
Agency Business | $150 million credit facility
Debt Obligations
UPB	49,754,000	17,792,000
Debt Carrying Value	49,632,000	17,690,000
Collateral Carrying Value	$ 49,754,000	$ 17,792,000
Weighted Average Note Rate (as a percent)	1.65%	2.91%
Maximum borrowing capacity	$ 150,000,000.0
Agency Business | $150 million credit facility | LIBOR
Debt Obligations
Variable rate, spread (as a percent)	1.15%
Debt Instrument, Reduced Basis Spread on Variable Rate	1.15%

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Debt Obligations, Collateralized Loan Obligations (Details)	1 Months Ended					12 Months Ended
	Mar. 31, 2020 USD ($)	Nov. 30, 2019 USD ($) item tranche	Jun. 30, 2019 USD ($) item tranche	Jun. 30, 2018 USD ($) item tranche	Dec. 31, 2017 USD ($) tranche item	Dec. 31, 2020 USD ($)	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)
Debt Obligations
Proceeds from issuance of collateralized loan obligations						$ 668,000,000	$ 1,067,193,000	$ 441,000,000
Debt, Carrying Value						$ 2,517,309,000	$ 2,130,121,000
Weighted average note rate (as a percent)						2.20%	3.54%
Payoffs and paydowns of collateralized loan obligations						$ 283,125,000	$ 529,250,000	267,750,000
CLOs
Debt Obligations
Debt, Face Value						2,532,343,000	2,147,467,000
Debt, Carrying Value						$ 2,517,309,000	$ 2,130,121,000
Weighted average note rate (as a percent)						1.60%	3.23%
Collateral Loans, Unpaid Principal						$ 2,932,791,000	$ 2,497,578,000
Collateral Loans, Carrying Value						2,932,791,000	2,487,391,000
Cash, Restricted Cash						138,683,000	118,411,000
Deferred financing fees						$ 15,000,000.0	$ 17,300,000
Weighted average note rate including certain fees and costs (as a percent)						1.93%	3.63%
Collateral at risk						$ 0	$ 0
CLO XIII
Debt Obligations
Number of tranches of CLO notes issued	8
Number of newly-formed wholly-owned subsidiaries	2
Proceeds from issuance of collateralized loan obligations	$ 159,500,000
Debt, Face Value	$ 738,000,000.0					668,000,000
Debt, Carrying Value						$ 663,804,000
Weighted average note rate (as a percent)						1.58%
Collateral Loans, Unpaid Principal						$ 768,664,000
Collateral Loans, Carrying Value						768,664,000
Cash, Restricted Cash						43,000
Replacement period	3 years
Maximum period to acquire additional loan obligations	180 days
Notional amount of residual interest retained	$ 132,000,000.0
Value of portfolio loans as collateral	$ 640,500,000
Leverage (as a percent)	84.00%
CLO XIII | Investment grade
Debt Obligations
Debt, Face Value	$ 668,000,000.0
CLO XIII | Below investment grade
Debt Obligations
Debt, Face Value	70,000,000.0
Debt, Carrying Value	$ 70,000,000.0
CLO XIII | Secured Debt
Debt Obligations
Debt, Face Value						800,000,000.0
CLO XIII | Secured Debt | One-month LIBOR
Debt Obligations
Weighted average note rate including certain fees and costs (as a percent)	1.41%
CLO XII
Debt Obligations
Number of tranches of CLO notes issued | tranche		8
Number of newly-formed wholly-owned subsidiaries | item		2
Proceeds from issuance of collateralized loan obligations		$ 124,100,000
Debt, Face Value		635,000,000.0				534,193,000	534,193,000
Debt, Carrying Value		$ 585,800,000				$ 530,673,000	$ 529,448,000
Weighted average note rate (as a percent)						1.66%	3.30%
Collateral Loans, Unpaid Principal						$ 628,935,000	$ 596,366,000
Collateral Loans, Carrying Value						628,935,000	593,652,000
Cash, Restricted Cash						2,005,000	17,800,000
Replacement period		3 years
Maximum period to acquire additional loan obligations		180 days
Notional amount of residual interest retained		$ 100,800,000
Value of portfolio loans as collateral		$ 510,900,000
Leverage (as a percent)		84.00%
CLO XII | Investment grade
Debt Obligations
Debt, Carrying Value		$ 534,200,000
CLO XII | Below investment grade
Debt Obligations
Debt, Carrying Value		$ 51,600,000
CLO XII | Secured Debt | One-month LIBOR
Debt Obligations
Weighted average note rate (as a percent)		1.50%
CLO XI
Debt Obligations
Number of tranches of CLO notes issued | tranche			8
Number of newly-formed wholly-owned subsidiaries | item			2
Debt, Face Value			$ 650,000,000.0			533,000,000	533,000,000
Debt, Carrying Value			$ 602,100,000			$ 529,859,000	$ 528,690,000
Weighted average note rate (as a percent)						1.61%	3.25%
Collateral Loans, Unpaid Principal						$ 555,157,000	$ 624,443,000
Collateral Loans, Carrying Value						555,157,000	621,508,000
Cash, Restricted Cash						92,395,000	15,550,000
Replacement period			3 years
Proceeds from issuance of collateralized loan obligations for acquiring additional loan obligations			$ 129,600,000
Maximum period to acquire additional loan obligations			120 days
Notional amount of residual interest retained			$ 117,000,000.0
Value of portfolio loans as collateral			$ 520,400,000
Leverage (as a percent)			82.00%
CLO XI | Investment grade
Debt Obligations
Debt, Carrying Value			$ 533,000,000.0
CLO XI | Below investment grade
Debt Obligations
Debt, Carrying Value			$ 69,100,000
CLO XI | Secured Debt | One-month LIBOR
Debt Obligations
Weighted average note rate (as a percent)			1.44%
CLO X
Debt Obligations
Number of tranches of CLO notes issued | tranche				7
Number of newly-formed wholly-owned subsidiaries | item				2
Debt, Face Value				$ 560,000,000.0		441,000,000	441,000,000
Debt, Carrying Value				$ 494,200,000		$ 438,442,000	$ 437,391,000
Weighted average note rate (as a percent)						1.61%	3.26%
Collateral Loans, Unpaid Principal						$ 522,132,000	$ 509,887,000
Collateral Loans, Carrying Value						522,132,000	507,854,000
Cash, Restricted Cash						25,537,000	37,287,000
Replacement period				4 years
Proceeds from issuance of collateralized loan obligations for acquiring additional loan obligations				$ 58,100,000
Maximum period to acquire additional loan obligations				120 days
Notional amount of secured floating rate notes				$ 119,000,000.0
Value of portfolio loans as collateral				$ 501,900,000
Leverage (as a percent)				79.00%
CLO X | Investment grade
Debt Obligations
Debt, Carrying Value				$ 441,000,000.0
CLO X | Below investment grade
Debt Obligations
Debt, Carrying Value				53,200,000
Notional amount of secured floating rate notes				$ 53,200,000
CLO X | Secured Debt | One-month LIBOR
Debt Obligations
Weighted average note rate including certain fees and costs (as a percent)				1.45%
CLO IX
Debt Obligations
Number of tranches of CLO notes issued | tranche					5
Number of newly-formed wholly-owned subsidiaries | item					2
Debt, Face Value					$ 480,000,000.0	356,150,000	356,400,000
Debt, Carrying Value						$ 354,531,000	$ 353,473,000	$ 388,200,000
Weighted average note rate (as a percent)						1.53%	3.17%
Collateral Loans, Unpaid Principal						$ 457,903,000	$ 407,696,000
Collateral Loans, Carrying Value						457,903,000	406,463,000
Cash, Restricted Cash						18,703,000	47,230,000
Replacement period					3 years
Proceeds from issuance of collateralized loan obligations for acquiring additional loan obligations					$ 92,700,000
Maximum period to acquire additional loan obligations					120 days
Notional amount of secured floating rate notes					$ 123,600,000
Value of portfolio loans as collateral					387,300,000
Leverage (as a percent)								74.00%
CLO IX | Investment grade
Debt Obligations
Debt, Carrying Value					356,400,000
CLO IX | Below investment grade
Debt Obligations
Debt, Carrying Value					31,800,000
Notional amount of secured floating rate notes					$ 31,800,000
CLO IX | Secured Debt | One-month LIBOR
Debt Obligations
Weighted average note rate (as a percent)					1.36%
CLO VIII
Debt Obligations
Debt, Face Value							282,874,000
Debt, Carrying Value							$ 281,119,000
Weighted average note rate (as a percent)							3.12%
Collateral Loans, Unpaid Principal							$ 359,186,000
Collateral Loans, Carrying Value							357,914,000
Cash, Restricted Cash							544,000
Debt Instrument Redemption Value	$ 282,900,000
Deferred fees expensed as interest expense	$ 1,500,000
CLO VII
Debt Obligations
Debt Instrument Redemption Value		$ 279,000,000.0
Proceeds from issuance of collateralized loan obligations for acquiring additional loan obligations						$ 49,500,000	$ 58,600,000
Deferred fees expensed as interest expense		$ 1,400,000
CLO VI
Debt Obligations
Debt Instrument Redemption Value			$ 250,300,000
Deferred fees expensed as interest expense			$ 1,200,000
CLO V
Debt Obligations
Debt Instrument Redemption Value				$ 267,800,000
Deferred fees expensed as interest expense				$ 1,300,000

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Debt Obligations, Luxembourg Debt Fund (Details) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
	Apr. 30, 2020	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Debt Obligations
Secured Debt.		$ 2,517,309	$ 2,130,121
Debt, Weighted Average Interest Rate		2.20%	3.54%
Loss on extinguishment of debt		$ (3,546)	$ (7,439)	$ (5,041)
Luxembourg debt fund
Debt Obligations
Debt Weighted Average Interest Rate Including Fees and Costs		5.65%	5.82%
Loss on extinguishment of debt	$ 1,600

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Debt Obligations, Senior Unsecured Notes (Details) - USD ($) $ in Thousands	1 Months Ended						12 Months Ended
	Jun. 30, 2020	Apr. 30, 2020	Oct. 31, 2019	Mar. 31, 2019	May 31, 2018	Mar. 31, 2018	Dec. 31, 2020	Dec. 31, 2019
Debt Obligations
Senior notes carrying value							$ 662,843	$ 319,799
5.625% Notes
Debt Obligations
Principal amount						$ 100,000	125,000	125,000
Interest rate (as a percent)						5.625%
Proceeds from issued debt					$ 25,000	$ 122,300
4.75% Notes
Debt Obligations
Principal amount							$ 110,000	110,000
Redemption of aggregate principal amount (as a percent)			100.00%				100.00%
5.75% Convertible Notes
Debt Obligations
Principal amount				$ 90,000			$ 90,000	90,000
Interest rate (as a percent)				5.75%
Proceeds from issued debt				$ 88,200
Senior Unsecured Notes
Debt Obligations
Principal amount							670,750	325,000
8.00% Convertible Notes
Debt Obligations
Principal amount		$ 40,500					70,750
Interest rate (as a percent)		8.00%
Proceeds from issued debt	$ 30,300	$ 69,600
Collateralized Debt Obligations
Debt Obligations
Principal amount							$ 2,532,343	$ 2,147,467

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Debt Obligations, Senior Unsecured Notes, Summary (Details) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
	Oct. 31, 2019	Dec. 31, 2020	Apr. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Mar. 31, 2019	Mar. 31, 2018
Debt Obligations
Wtd. Avg Rate		2.20%			3.54%
Senior Unsecured Notes
Debt Obligations
UPB		$ 670,750			$ 325,000
Carrying value		$ 662,843			$ 319,799
Wtd. Avg Rate		5.29%			5.44%
Deferred financing fees		$ 7,900			$ 5,200
8.00% Convertible Notes
Debt Obligations
UPB		70,750	$ 40,500
Carrying value		$ 69,793
Wtd. Avg Rate		8.00%
Interest rate (as a percent)			8.00%
4.50% Convertible Notes
Debt Obligations
UPB		$ 275,000		$ 275,000
Carrying value		$ 271,994
Wtd. Avg Rate		4.50%
Interest rate (as a percent)				4.50%
4.75% Notes
Debt Obligations
UPB		$ 110,000			110,000
Carrying value		$ 108,668			$ 108,370
Wtd. Avg Rate		4.75%			4.75%
Redemption of aggregate principal amount (as a percent)	100.00%	100.00%
5.75% Convertible Notes
Debt Obligations
UPB		$ 90,000			$ 90,000	$ 90,000
Carrying value		$ 88,751			$ 88,369
Wtd. Avg Rate		5.75%			5.75%
Interest rate (as a percent)						5.75%
5.625% Notes
Debt Obligations
UPB		$ 125,000			$ 125,000		$ 100,000
Carrying value		$ 123,637			$ 123,060
Wtd. Avg Rate		5.63%			5.63%
Interest rate (as a percent)							5.625%
Collateralized Debt Obligations
Debt Obligations
UPB		$ 2,532,343			$ 2,147,467

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Debt Obligations, Convertible Senior Unsecured Notes (Details)	1 Months Ended					12 Months Ended
	Jun. 30, 2020 USD ($)	Apr. 30, 2020 USD ($)	Mar. 31, 2020 USD ($)	Oct. 31, 2019 USD ($)	Mar. 31, 2019 USD ($)	Dec. 31, 2020 USD ($) $ / shares shares	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($) item shares	Nov. 30, 2019 USD ($) $ / shares
Debt Obligations
Cash paid for the exchange of convertible notes						$ 22,336,000	$ 231,940,000	$ 228,287,000
Loss on extinguishment of debt						(3,546,000)	(7,439,000)	$ (5,041,000)
Total						5,874,451,000
Convertible Senior Unsecured Notes
Debt Obligations
Principal amount						$ 278,300,000	$ 300,914,000
Percentage of the Notes required to be repurchased if the agreement is fundamentally changed						100.00%
Maturity period (in years)						1 year 9 months 7 days	2 years 8 months 1 day
Unamortized Debt Discount						$ 5,636,000	$ 9,235,000
Unamortized Deferred Financing Fees						4,691,000	7,527,000
Total						267,973,000	284,152,000
Net Carrying Value, Equity Component						9,962,000	9,962,000
Interest expense						20,000,000.0	28,300,000
Interest expense related to cash coupon						13,400,000	13,500,000
Debt discount						3,000,000.0	6,800,000
Deferred fees expensed as interest expense						$ 3,600,000	$ 7,900,000
Cost of the notes (as a percent)						6.75%	6.80%
5.375% Convertible Notes
Debt Obligations
Principal amount						$ 13,800,000
Interest rate (as a percent)						5.375%		5.375%
5.375% Convertible Notes | First Offering
Debt Obligations
Conversion price per share of common stock | $ / shares						$ 12.85
5.375% Convertible Notes | Second Offering
Debt Obligations
Conversion rate of the notes to common stock, per $1,000 principal amount of notes						81.4718
Conversion price per share of common stock | $ / shares						$ 12.27
8.00% Convertible Notes
Debt Obligations
Principal amount		$ 40,500,000				$ 70,750,000
Proceeds from issued debt	$ 30,300,000	$ 69,600,000
Interest rate (as a percent)		8.00%
4.50% Convertible Notes
Debt Obligations
Principal amount			$ 275,000,000.0			$ 275,000,000
Proceeds from issued debt			$ 271,800,000
Interest rate (as a percent)			4.50%
6.50% Convertible Notes
Debt Obligations
Interest rate (as a percent)								6.50%
Cash paid for the exchange of convertible notes								$ 99,800,000
5.25% Convertible Notes
Debt Obligations
Interest rate (as a percent)						5.25%		5.25%
Cash paid for the exchange of convertible notes						$ 228,700,000		$ 127,600,000
Number of private placements | item								2
5.25% Convertible Notes | Second Offering
Debt Obligations
Principal amount						1,000
4.75% Convertible Notes
Debt Obligations
Principal amount				$ 110,000,000.0		1,000	$ 1,000		$ 264,000,000.0
Proceeds from issued debt				$ 108,200,000
Interest rate (as a percent)				4.75%					4.75%
Proceeds received, net of estimated issuance costs						$ 256,500,000
Common stock exchanged (in shares) | shares						56.3058
Conversion rate of the notes to common stock, per $1,000 principal amount of notes							56.1695
Conversion price per share of common stock | $ / shares						$ 17.76			$ 17.80
4.75% Convertible Notes | Over-Allotment Option
Debt Obligations
Principal amount									$ 34,000,000.0
5.75% Convertible Notes
Debt Obligations
Principal amount					$ 90,000,000.0	$ 90,000,000	$ 90,000,000
Proceeds from issued debt					$ 88,200,000
Interest rate (as a percent)					5.75%
4.75% and 5.25% Convertible Notes
Debt Obligations
Cash paid for the exchange of convertible notes						$ 233,100,000
Common stock exchanged (in shares) | shares						4,478,315
Loss on extinguishment of debt							7,300,000
Inducement charge							1,100,000
5.25% and 5.375% Convertible Notes
Debt Obligations
Cash paid for the exchange of convertible notes								$ 219,800,000
Common stock exchanged (in shares) | shares								6,820,196
Loss on extinguishment of debt								$ 5,000,000.0
Inducement charge								$ 1,100,000
Junior subordinated notes
Debt Obligations
Principal amount						$ 154,336,000	154,336,000
Deferred fees expensed as interest expense						$ 1,800,000	$ 2,000,000.0
Issued on July 3, 2018 | 5.25% Convertible Notes
Debt Obligations
Interest rate (as a percent)						5.25%
Debt instrument conversion rate						5.25%
Issued on July 3, 2018 | 5.25% Convertible Notes | First Offering
Debt Obligations
Conversion rate of the notes to common stock, per $1,000 principal amount of notes						86.9943
Conversion price per share of common stock | $ / shares						$ 11.50
Issued on July 20, 2018 | 5.25% Convertible Notes
Debt Obligations
Principal amount						$ 500,000
Interest rate (as a percent)						5.25%
Debt instrument conversion rate						5.25%
Issued on July 20, 2018 | 5.25% Convertible Notes | First Offering
Debt Obligations
Conversion rate of the notes to common stock, per $1,000 principal amount of notes						77.8331
Issued on July 20, 2018 | 5.25% Convertible Notes | Second Offering
Debt Obligations
Conversion rate of the notes to common stock, per $1,000 principal amount of notes						91.0613
Conversion price per share of common stock | $ / shares						$ 10.98

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Debt Obligations, Junior Subordinated Notes (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Debt Obligations
Debt carrying value	$ 141,656	$ 140,949
Weighted average note rate (as a percent)	2.20%	3.54%
Junior subordinated notes
Debt Obligations
Debt carrying value	$ 141,700	$ 140,900
Deferred amount Due at maturity	10,800	11,400
Deferred fees expensed as interest expense	$ 1,800	$ 2,000
Weighted average note rate (as a percent)	3.06%	4.75%
Weighted average note rate including certain fees and costs (as a percent)	3.15%	4.83%

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Debt Obligations, Debt Covenants (Details) - USD ($)	1 Months Ended					12 Months Ended
	Jan. 31, 2021	Oct. 31, 2020	Jul. 31, 2020	Apr. 30, 2020	Jan. 31, 2020	Dec. 31, 2020	Mar. 31, 2020	Nov. 30, 2019	Jun. 30, 2019
CLO VI
Debt Covenants
Debt Instrument Redemption Value									$ 250,300,000
CLO VII
Debt Covenants
Debt Instrument Redemption Value								$ 279,000,000.0
CLO VIII
Debt Covenants
Debt Instrument Redemption Value							$ 282,900,000
CLO IX
Debt Covenants
Current overcollateralization ratio (as a percent)						134.70%
Limit overcollateralization ratio (as a percent)						133.68%
Current interest coverage ratio (as a percent)	134.70%	134.68%	134.68%	134.68%	134.68%	556.75%
Limit interest coverage ratio (as a percent)						120.00%
CLO X
Debt Covenants
Current overcollateralization ratio (as a percent)						126.98%
Limit overcollateralization ratio (as a percent)						125.98%
Current interest coverage ratio (as a percent)	126.98%	126.98%	126.98%	126.98%	126.98%	429.45%
Limit interest coverage ratio (as a percent)						120.00%
CLO XI
Debt Covenants
Current overcollateralization ratio (as a percent)						121.95%
Limit overcollateralization ratio (as a percent)						120.95%
Current interest coverage ratio (as a percent)	121.95%	121.95%	121.95%	121.95%	121.95%	451.98%
Limit interest coverage ratio (as a percent)						120.00%
CLO XII
Debt Covenants
Current overcollateralization ratio (as a percent)						118.87%
Limit overcollateralization ratio (as a percent)						117.87%
Current interest coverage ratio (as a percent)	118.87%	118.87%	118.87%	118.87%	118.87%	371.18%
Limit interest coverage ratio (as a percent)						120.00%
CLO XIII
Debt Covenants
Current overcollateralization ratio (as a percent)						119.76%
Limit overcollateralization ratio (as a percent)						118.76%
Current interest coverage ratio (as a percent)	119.76%	119.76%	119.76%	119.76%		365.83%
Limit interest coverage ratio (as a percent)						120.00%
Junior subordinated notes
Debt Covenants
Amount payable on default of senior debt						$ 0

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Allowance for Loss-Sharing Obligations (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Roll forward of loss contingency accrual
Provisions for loss sharing	$ 14,822	$ 1,147	$ 3,843
Guarantee obligations	34,000	32,200
Fannie Mae
Roll forward of loss contingency accrual
Allowance for loss sharing obligations	$ 30,300
Loss-sharing obligations (as a percent)	0.17%
Loss-Sharing Obligation
Roll forward of loss contingency accrual
Provisions for loss sharing	$ 16,400
Outstanding advances under the Fannie Mae DUS program	100	500
Loss-Sharing Obligation | Fannie Mae
Roll forward of loss contingency accrual
Beginning balance of the period	34,648	34,298
Provisions for loss sharing	16,379	4,879
Provisions reversal for loan repayments	(1,557)	(3,732)
Recoveries (charge-offs) , net	427	(797)
Ending balance of the period	64,303	34,648	$ 34,298
Maximum quantifiable liability	3,410,000	$ 2,730,000
Loss-Sharing Obligation | Fannie Mae | Impact of Adoption | Impact of adopting CECL
Roll forward of loss contingency accrual
Ending balance of the period	$ 14,406

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Derivative Financial Instruments, Agency Business (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($) item	Dec. 31, 2019 USD ($) item	Dec. 31, 2018 USD ($)
Derivative Financial Instruments
Notional Value, classified in Other Assets	$ 865,975	$ 173,532
Notional Value, classified in Other Liabilities	319,142	347,701
Net (losses) gains from changes in the fair value of derivatives	3,400	(7,800)	$ 6,000
(Loss) gain on derivative instruments	(58,335)	(1,962)	5,955
Other Income
Derivative Financial Instruments
(Loss) gain on derivative instruments	$ 165,500	90,800	$ 98,800
Swap Futures
Derivative Financial Instruments
Derivative, maturity term	3 months
Swap Futures | Minimum
Derivative Financial Instruments
Derivative Swap Rate Period	5 years
Swap Futures | Maximum
Derivative Financial Instruments
Derivative Swap Rate Period	10 years
Swap Futures | Agency Business | Other Income
Derivative Financial Instruments
Realized gain (loss) on derivatives	$ (57,100)	4,600
Unrealized gain (loss) on derivatives	(1,700)	1,500
Swap Futures | Structured Business | Other Income
Derivative Financial Instruments
Realized gain (loss) on derivatives	(3,000)	(400)
Unrealized gain (loss) on derivatives	200	200
Non-Qualifying | Agency Business
Derivative Financial Instruments
Notional Value, classified in Other Assets	1,230,417	848,633
Fair Value, classified in Other Assets	3,892	1,435
Fair Value, classified in Other Liabilities	$ (1,221)	$ (3,097)
Non-Qualifying | Rate lock commitments | Agency Business
Derivative Financial Instruments
Count | item	7	5
Notional Value, classified in Other Assets	$ 136,354	$ 37,657
Fair Value, classified in Other Assets	1,967	1,066
Fair Value, classified in Other Liabilities	$ (231)	$ (202)
Non-Qualifying | Forward Sale Commitments | Agency Business
Derivative Financial Instruments
Count | item	114	79
Notional Value, classified in Other Assets	$ 1,048,763	$ 483,576
Fair Value, classified in Other Assets	1,925	369
Fair Value, classified in Other Liabilities	$ (990)	$ (2,895)
Non-Qualifying | Swap Futures | Agency Business
Derivative Financial Instruments
Count | item	453	3,274
Notional Value, classified in Other Assets	$ 45,300	$ 327,400
Non-Qualifying | Swap Futures | Structured Business
Derivative Financial Instruments
Count | item		271
Notional Value, classified in Other Assets		$ 27,100

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Fair Value, Carrying Value and Estimated Fair Value (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Financial assets:
Loans and investments, net - Principal/Notional Amount	$ 5,475,082	$ 4,279,611
Loans and investments, net	5,285,868	4,189,960
Loans held-for-sale, net - Principal/Notional Amount	968,595	847,126
Loans held-for-sale, net	968,595	847,126
Securities, held-to-maturity, net - Principal/Notional Amount	140,124	111,028
Securities held-to-maturity, net	95,524	88,699
Derivative financial instruments - Principal/Notional Amount	865,975	173,532
Financial liabilities:
Credit and repurchase facilities, Principal/Notional Amount	2,238,722	1,681,146
Credit and repurchase facilities, Carrying value	2,234,883	1,678,288
Collateralized loan obligations	2,517,309	2,130,121
Senior unsecured notes	662,843	319,799
Convertible senior unsecured notes, net	267,973	284,152
Junior subordinated notes	141,656	140,949
Derivative financial instruments - Principal/Notional Amount	$ 319,142	347,701
Debt fund		68,629
Minimum
Financial liabilities:
Period of loans held for sale sold	60 days
Maximum
Financial liabilities:
Period of loans held for sale sold	180 days
Carrying Value
Financial assets:
Loans and investments, net	$ 5,285,868	4,189,960
Loans held-for-sale, net	986,919	861,360
Capitalized mortgage servicing rights, net	379,974	286,420
Securities held-to-maturity, net	95,524	88,699
Derivative financial instruments	3,892	1,435
Financial liabilities:
Credit and repurchase facilities, Carrying value	2,234,883	1,678,288
Collateralized loan obligations	2,517,309	2,130,121
Senior unsecured notes	662,843	319,799
Convertible senior unsecured notes, net	267,973	284,152
Junior subordinated notes	141,656	140,949
Derivative financial instruments	1,221	3,097
Debt fund		68,629
Fair Value
Financial assets:
Loans and investments, net	5,428,141	4,228,071
Loans held-for-sale, net	1,007,294	876,975
Capitalized mortgage servicing rights, net	415,495	328,995
Securities held-to-maturity, net	94,128	91,738
Derivative financial instruments	3,892	1,435
Financial liabilities:
Credit and repurchase facilities, Carrying value	2,235,668	1,677,658
Collateralized loan obligations	2,495,195	2,147,944
Senior unsecured notes	670,117	331,225
Convertible senior unsecured notes, net	280,636	310,778
Junior subordinated notes	99,594	97,668
Derivative financial instruments	1,221	3,097
Debt fund		70,138
CLOs
Financial liabilities:
Debt instrument - Principal/Notional Amount	2,532,343	2,147,467
Collateralized loan obligations	2,517,309	2,130,121
Debt Fund
Financial liabilities:
Debt instrument - Principal/Notional Amount		70,000
Collateralized Debt Obligations
Financial liabilities:
Debt instrument - Principal/Notional Amount	2,532,343	2,147,467
Senior Unsecured Notes
Financial liabilities:
Debt instrument - Principal/Notional Amount	670,750	325,000
Convertible Senior Unsecured Notes
Financial liabilities:
Debt instrument - Principal/Notional Amount	278,300	300,914
Junior subordinated notes
Financial liabilities:
Debt instrument - Principal/Notional Amount	154,336	154,336
Junior subordinated notes	$ 141,700	$ 140,900

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Fair Value, Measurement on Recurring and Nonrecurring Basis (Details) $ in Thousands, shares in Millions	Dec. 31, 2020 USD ($) item shares	Dec. 31, 2019 USD ($)
Financial assets:
Impaired loans, net	$ 254,938	$ 130,726
Allowance for impaired loan losses	$ 106,265	71,069
Number of impaired loans | item	10
Aggregate carrying value, before reserves | shares	254.9
Carrying Value
Financial assets:
Derivative financial instruments	$ 3,892	1,435
Financial liabilities:
Derivative financial instruments	1,221	3,097
Fair Value
Financial assets:
Derivative financial instruments	3,892	1,435
Financial liabilities:
Derivative financial instruments	1,221	$ 3,097
Recurring basis | Carrying Value
Financial assets:
Derivative financial instruments	3,892
Financial liabilities:
Derivative financial instruments	1,221
Recurring basis | Fair Value
Financial assets:
Derivative financial instruments	3,892
Financial liabilities:
Derivative financial instruments	1,221
Nonrecurring basis | Carrying Value
Financial assets:
Impaired loans, net	148,673
Nonrecurring basis | Fair Value
Financial assets:
Impaired loans, net	148,673
Level 2 | Recurring basis
Financial assets:
Derivative financial instruments	1,925
Financial liabilities:
Derivative financial instruments	1,221
Level 3 | Recurring basis
Financial assets:
Derivative financial instruments	1,967
Level 3 | Nonrecurring basis
Financial assets:
Impaired loans, net	$ 148,673

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Fair Value, Level 3 Inputs (Details) $ in Thousands	Dec. 31, 2020 USD ($) item
Hotel | Discount rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.0750
Hotel | Capitalization rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.0500
Hotel | Revenue growth rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.2500
Land | Discount rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.2150
Land | Revenue growth rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.0300
Retail | Discount rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.1015
Retail | Capitalization rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.0925
Retail | Revenue growth rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.0168
Healthcare | Capitalization rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.1430
Office | Discount rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.1100
Office | Capitalization rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.0900
Office | Revenue growth rate
Quantitative information about Level 3 fair value measurements
Impaired loans, measurement input	0.0250
Rate lock commitments
Quantitative information about Level 3 fair value measurements
Derivative Asset, Valuation Technique [Extensible List]	us-gaap:ValuationTechniqueDiscountedCashFlowMember
Derivative Asset, Measurement Input [Extensible List]	Discount rate
Rate lock commitments | Discount rate
Quantitative information about Level 3 fair value measurements
Derivative financial instruments measurement input	0.1330
Level 3 | Hotel
Quantitative information about Level 3 fair value measurements
Derivative financial instruments | $	$ 82,113
Level 3 | Land
Quantitative information about Level 3 fair value measurements
Derivative financial instruments | $	49,960
Level 3 | Retail
Quantitative information about Level 3 fair value measurements
Derivative financial instruments | $	15,105
Level 3 | Healthcare
Quantitative information about Level 3 fair value measurements
Derivative financial instruments | $	828
Level 3 | Office
Quantitative information about Level 3 fair value measurements
Derivative financial instruments | $	666
Level 3 | Rate lock commitments
Quantitative information about Level 3 fair value measurements
Derivative financial instruments | $	$ 1,967

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Fair Value, Level 3 Derivative Instruments (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Derivative assets
Balance at beginning of period	$ 1,066	$ 324	$ 276
Settlements	(164,654)	(83,992)	(98,791)
Realized gains recorded in earnings	163,588	83,668	98,515
Unrealized gains recorded in earnings	1,967	1,066	324
Balance at end of period	$ 1,967	$ 1,066	$ 324

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Fair Value, Components of fair value and other relevant information (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair Value of Servicing Rights	$ 23,568
Total Fair Value Adjustment	23,568
Rate lock commitments
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Notional/Principal Amount	136,354
Fair Value of Servicing Rights	1,967
Interest Rate Movement Effect	(231)
Total Fair Value Adjustment	1,736
Forward Sale Commitments
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Notional/Principal Amount	1,048,763
Interest Rate Movement Effect	231
Total Fair Value Adjustment	231
Loans held-for-sale, net
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Notional/Principal Amount	968,595
Fair Value of Servicing Rights	21,601
Total Fair Value Adjustment	$ 21,601

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Fair Value, Financial Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Financial assets:
Loans and investments, net	$ 5,285,868	$ 4,189,960
Loans held-for-sale, net	968,595	847,126
Securities held-to-maturity, net	95,524	88,699
Financial liabilities:
Credit and repurchase facilities, Carrying value	2,234,883	1,678,288
Collateralized loan obligations	2,517,309	2,130,121
Senior unsecured notes	662,843	319,799
Convertible senior unsecured notes, net	267,973	284,152
Junior subordinated notes	141,656	140,949
Level 1
Financial liabilities:
Senior unsecured notes	670,117
Level 2
Financial assets:
Loans held-for-sale, net	985,693
Financial liabilities:
Credit and repurchase facilities, Carrying value	952,038
Convertible senior unsecured notes, net	280,636
Level 3
Financial assets:
Loans and investments, net	5,428,141
Loans held-for-sale, net	21,601
Capitalized mortgage servicing rights, net	415,495
Securities held-to-maturity, net	94,128
Financial liabilities:
Credit and repurchase facilities, Carrying value	1,283,630
Collateralized loan obligations	2,495,195
Junior subordinated notes	99,594
Carrying Value
Financial assets:
Loans and investments, net	5,285,868	4,189,960
Loans held-for-sale, net	986,919	861,360
Capitalized mortgage servicing rights, net	379,974
Securities held-to-maturity, net	95,524	88,699
Financial liabilities:
Credit and repurchase facilities, Carrying value	2,234,883	1,678,288
Collateralized loan obligations	2,517,309	2,130,121
Senior unsecured notes	662,843	319,799
Convertible senior unsecured notes, net	267,973	284,152
Junior subordinated notes	141,656	140,949
Fair Value
Financial assets:
Loans and investments, net	5,428,141	4,228,071
Loans held-for-sale, net	1,007,294	876,975
Capitalized mortgage servicing rights, net	415,495
Securities held-to-maturity, net	94,128	91,738
Financial liabilities:
Credit and repurchase facilities, Carrying value	2,235,668	1,677,658
Collateralized loan obligations	2,495,195	2,147,944
Senior unsecured notes	670,117	331,225
Convertible senior unsecured notes, net	280,636	310,778
Junior subordinated notes	$ 99,594	$ 97,668

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Commitments and Contingencies, Contractual Commitments (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Agency Business Commitments
Cash collateral	$ 197,470	$ 210,875	$ 180,606	$ 139,398
Debt Obligations
2021	1,629,073
2022	1,980,400
2023	1,030,427
2024	648,106
2025	118,622
Thereafter	467,823
Total	5,874,451
Minimum Annual Operating Lease Payments
2021	5,082
2022	8,257
2023	8,031
2024	7,926
2025	7,978
Thereafter	34,381
Total	71,655
Total
2021	1,634,155
2022	1,988,657
2023	1,038,458
2024	656,032
2025	126,600
Thereafter	502,204
Total	$ 5,946,106
Operating Lease, Weighted average remaining lease term (in years)	9 years	5 years 2 months 12 days
Operating Lease, Weighted average discount rate (as a percent)	4.90%	4.70%
Operating lease expense	$ 6,200	$ 6,100	$ 5,400
Unfunded CLO Commitments
Unfunded commitments related to structured loans and investments	353,800
Fannie Mae
Agency Business Commitments
Minimum liquid assets to be maintained to meet operational liquidity requirements	$ 17,700
Period of funding for collateral requirement	48 months
Forward Contracts
Agency Business Commitments
Period of contractual commitment	60 days
Minimum
Total
Remaining lease term	6 months	8 months 12 days
Maximum
Total
Remaining lease term	10 years	7 years 2 months 12 days
Restricted liquidity arrangement - loans sold under the Fannie Mae DUS program | Fannie Mae
Agency Business Commitments
Letter of credit assigned	$ 45,000
Cash collateral	9,200
Reserve required to fund additional restricted liquidity over the next 48 months	$ 46,000
Period of additional funding for collateral requirement	48 months
Cash collateral arrangement - purchase and loss obligations under Freddie Mac's SBL Program
Agency Business Commitments
Cash collateral per securitization	$ 5,000
Outstanding letters of credit	$ 5,000

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Commitments and Contingencies, Litigation (Details) $ in Millions		1 Months Ended			12 Months Ended
	Jun. 15, 2011 USD ($) lawsuit defendant	Aug. 31, 2020 USD ($) lawsuit defendant	Jun. 30, 2013 USD ($) defendant lawsuit	Jun. 30, 2011 defendant lawsuit	Dec. 31, 2018 USD ($)
Arbor ESH II, LLC
Litigation
Investments in the Series A1 Preferred Units of a holding company of Extended Stay, Inc. | $	$ 115.0
Lawsuits filed by Extended Stay Litigation Trust (the Trust)
Litigation
Number of lawsuits or complaints filed | lawsuit				3
Number of lawsuits filed in United States Bankruptcy Court | lawsuit				2
Number of defendants				73
Number of defendants who are corporate and partnership entities				55
Number of defendants named in a legal action who are individuals				18
Number of counts dismissed | lawsuit		9
Number of counts dismissed against defendant entities		4
Total LIBOR Floor Certificate transfers | $		$ 74.0
Total possible liability against directors | $		$ 139.0
Lawsuits filed by Extended Stay Litigation Trust (the Trust) | Fiduciary Duty Claims
Litigation
Number of lawsuits or complaints filed | lawsuit	2
Number of defendants	2
Lawsuits filed by Extended Stay Litigation Trust (the Trust) | Motion to amend the lawsuits
Litigation
Number of lawsuits consolidated | lawsuit			1
Number of defendants removed due to consolidation of lawsuits			47
Number of defendants related to the entity			0
Number of defendants remaining due to consolidation of lawsuits			26
Number of defendants who are corporate and partnership entities			16
Number of defendants named in a legal action who are individuals			10
Number of lawsuits before amendment | lawsuit			100
Number of lawsuits after amendment | lawsuit			17
Aggregate amount which the Trust would be seeking from the affiliates of the entity | $			$ 139.0
Litigation related to prior structured finance investment
Litigation
Net proceeds received | $					$ 10.2

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Variable Interest Entity (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($) item	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)
Variable Interest Entities
Carrying amount of loans and investments before reserves related to VIEs	$ 5,475,082
Loan loss reserves related to VIEs	148,329	$ 71,069	$ 71,069	$ 62,783
Assets:
Restricted cash	197,470	210,875	$ 180,606	$ 139,398
Loans and investments, net	5,285,868	4,189,960
Other assets	182,044	125,788
Total assets	7,660,986	6,239,160
Liabilities:
Collateralized loan obligations	2,517,309	2,130,121
Debt fund		68,629
Other liabilities	197,644	134,299
Total liabilities	6,178,301	4,883,133
Consolidated variable interest entities
Assets:
Total assets	3,134,447	2,784,756
Liabilities:
Total liabilities	2,520,064	2,209,599
CLOs and Debt Fund
Assets:
Restricted cash	188,226	208,467
Loans and investments, net	2,923,634	2,557,909
Other assets	22,587	18,380
Total assets	3,134,447	2,784,756
Liabilities:
Collateralized loan obligations	2,517,309	2,130,121
Debt fund		68,629
Other liabilities	2,755	10,849
Total liabilities	$ 2,520,064	$ 2,209,599
Unconsolidated VIEs
Variable Interest Entities
Number of VIEs where the reporting entity is not VIE's primary beneficiary and VIEs have variable interest | item	32
Carrying amount of loans and investments before reserves related to VIEs	$ 219,600
Loan loss reserves related to VIEs	86,900
Exposure to real estate debt	4,410,000
Assets:
Total assets	540,903
Loans | Unconsolidated VIEs
Assets:
Total assets	419,558
B Piece bonds | Unconsolidated VIEs
Assets:
Total assets	58,460
APL certificates | Unconsolidated VIEs
Assets:
Total assets	38,708
Equity investments | Unconsolidated VIEs
Assets:
Total assets	12,804
SFR bonds | Unconsolidated VIEs
Assets:
Total assets	10,000
Agency interest only strips | Unconsolidated VIEs
Assets:
Total assets	$ 1,373

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Equity (Details)								1 Months Ended		12 Months Ended
	Feb. 17, 2021 $ / shares	Feb. 01, 2021 $ / shares	Oct. 28, 2020 $ / shares	Jul. 29, 2020 $ / shares	May 06, 2020 $ / shares	May 01, 2020 $ / shares	Feb. 13, 2020 $ / shares	Nov. 30, 2020 USD ($) $ / shares shares	Mar. 31, 2020 shares	Dec. 31, 2020 USD ($) Vote $ / shares shares	Dec. 31, 2019 USD ($) $ / shares shares	Dec. 31, 2018 USD ($) shares	Aug. 31, 2020 shares
Common stock
Proceeds from issuance of shares under public offering | $										$ 183,585,000	$ 260,383,000	$ 156,417,000
Repurchase of common stock | $										$ 21,531,000	$ 11,574,000	10,066,000
Noncontrolling Interest
Preferred stock, par value (in dollars per share) | $ / shares										$ 0.01	$ 0.01
Redemption of operating partnership units | $										$ 32,233,000	$ 1,674,000	$ 6,845,000
Preferred Stock
Percentage of dividend paid to common stock and preferred stock shareholders represented ordinary income to our stockholders										100.00%	100.00%	100.00%
Employee compensation and benefits
Deferred Compensation
Share-based compensation expense | $										$ 8,600,000	$ 8,800,000	$ 5,400,000
Selling and administrative expense
Deferred Compensation
Share-based compensation expense | $										500,000	700,000	$ 600,000
Restricted common stock
Deferred Compensation
Total grant date fair value | $										$ 14,400,000	$ 14,800,000
Shares withheld for taxes										175,102
Unrecognized compensation cost | $										$ 6,100,000
Remaining weighted-average vesting period										1 year 7 months 6 days
Restricted stock with grant date fair value (in shares)										1,248,355
Unvested restricted common stock outstanding										1,300,568	1,379,615
Restricted stock vested during the period, grant date fair value | $										$ 8,700,000
Restricted common stock | Chief Executive Officer
Deferred Compensation
Grants during the period (in shares)										45,928	58,738	63,584
Total grant date fair value | $										$ 500,000	$ 700,000	$ 600,000
Restricted common stock | Employees
Deferred Compensation
Total grant date fair value | $										$ 3,400,000	$ 4,200,000	$ 2,300,000
Vesting percentage										33.00%
Number of shares issued in net settlement										314,957	333,884	265,444
Performance-based restricted stock | Chief Executive Officer
Deferred Compensation
Total grant date fair value | $										$ 100,000	$ 1,700,000	$ 800,000
Vesting period (in years)										3 years
Restricted stock vested during period (in shares)										448,980	421,348	445,765
Restricted stock vested during period, net settled (in shares)										215,014	203,492
Restricted stock units eligible to receive										2,325,592	2,325,592	2,325,592
Performance-based restricted stock | Chief Executive Officer | Maximum
Deferred Compensation
Grants during the period (in shares)										275,569	352,427	381,503
8.25% Series A preferred stock
Preferred Stock
Return on the preferred shares issued to third parties by its subsidiary REIT (as a percent)										8.25%	8.25%	8.25%
7.75% Series B preferred stock
Preferred Stock
Return on the preferred shares issued to third parties by its subsidiary REIT (as a percent)										7.75%	7.75%	7.75%
8.50% Series C preferred stock
Preferred Stock
Return on the preferred shares issued to third parties by its subsidiary REIT (as a percent)										8.50%	8.50%	8.50%
Common Stock
Common stock
Number of common stock sold (in shares)										14,790,121	19,837,000	15,152,700
Number of shares purchased								700,000		2,285,178	920,000	870,000
Repurchase of common stock | $										$ 23,000	$ 9,000	$ 9,000
Noncontrolling Interest
Number of shares purchased								700,000		2,285,178	920,000	870,000
Distributions
Cash dividend declared (in dollars per share) | $ / shares	$ 0.33		$ 0.32	$ 0.31	$ 0.30		$ 0.30
Common Stock | Board of Directors
Common stock
Number of common stock sold (in shares)									100.0
Deferred Compensation
Total grant date fair value | $										$ 500,000	$ 700,000	$ 600,000
Number of shares issued in net settlement										52,735	55,244	67,002
Preferred Stock
Common stock
Number of common stock sold (in shares)											0
Preferred Stock | 8.25% Series A preferred stock
Distributions
Cash dividend declared on redeemable preferred stock (in dollars per share) | $ / shares		$ 0.515625	0.515625	0.515625		$ 0.515625	0.515625
Preferred Stock
Return on the preferred shares issued to third parties by its subsidiary REIT (as a percent)		8.25%
Preferred Stock | 7.75% Series B preferred stock
Distributions
Cash dividend declared on redeemable preferred stock (in dollars per share) | $ / shares		$ 0.484375	0.484375	0.484375		0.484375	0.484375
Preferred Stock
Return on the preferred shares issued to third parties by its subsidiary REIT (as a percent)		7.75%
Preferred Stock | 8.50% Series C preferred stock
Distributions
Cash dividend declared on redeemable preferred stock (in dollars per share) | $ / shares		$ 0.53125	$ 0.53125	$ 0.53125		$ 0.53125	$ 0.53125
Preferred Stock
Return on the preferred shares issued to third parties by its subsidiary REIT (as a percent)		8.50%
Total Arbor Realty Trust, Inc. Stockholders' Equity
Common stock
Repurchase of common stock | $										$ 21,531,000	$ 11,574,000	$ 10,066,000
Operating Partnership Units
Common stock
Number of share redeemed										2,736,894
Value of shares redeemed | $										$ 28,400,000
Noncontrolling Interest
Conversion ratio for operating partnership units to common stock shares										1
Redemption of operating partnership units | $										$ 2,768,033
Operating Partnership Units | Special voting preferred shares
Noncontrolling Interest
Preferred stock, par value (in dollars per share) | $ / shares										$ 0.01
Number of vote per share of Special Voting Preferred Shares | Vote										1
OP units outstanding (in shares)										17,560,633
Voting power of outstanding stock (as a percent)										12.50%
5.25% Convertible Notes
Common stock
Shares issued in connection with exchange of convertible debt notes (in shares)										321,412
Interest rate (as a percent)										5.25%		5.25%
5.375% Convertible Notes
Common stock
Shares issued in connection with exchange of convertible debt notes (in shares)										47,086
Interest rate (as a percent)										5.375%		5.375%
6.50% Convertible Notes
Common stock
Interest rate (as a percent)												6.50%
Share repurchase | Common Stock
Common stock
Number of shares purchased										993,106
Repurchase of common stock | $										$ 3,900,000
Noncontrolling Interest
Number of shares purchased										993,106
ACM Acquisition | Performance-based restricted stock | Chief Executive Officer
Deferred Compensation
Grants during the period (in shares)										313,152	246,508	294,985
Total grant date fair value | $										$ 2,900,000	$ 3,000,000.0	$ 3,400,000
Public offering | Common Stock
Common stock
Issued price per share (in dollars per share) | $ / shares								$ 13.30
Number of common stock sold (in shares)								7,000,000
Proceeds from issuance of shares under public offering | $								$ 93,000,000.0
At-The-Market | Common Stock
Common stock
Number of shares available under an "At-The-Market" equity offering with JMP Securities LLC										6,400,000			10,000,000
Issued price per share (in dollars per share) | $ / shares										$ 3.98
Number of common stock sold (in shares)										7,790,121
Proceeds from issuance of shares under public offering | $										$ 90,500,000

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Equity, Earnings Per Share ("EPS") (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Basic
Net income attributable to common stockholders (1)	$ 163,395	$ 121,074	$ 108,312
Weighted average shares outstanding (in shares)	113,811,471	92,851,327	70,208,165
Net (loss) income per common share (in dollars per share)	$ 1.44	$ 1.30	$ 1.54
Diluted
Net income attributable to noncontrolling interest	$ 25,208	$ 26,610	$ 32,185
Net (loss) income attributable to common stockholders and noncontrolling interest	$ 188,603	$ 147,684	$ 140,497
Weighted average shares outstanding (in shares)	113,811,471	92,851,327	70,208,165
Dilutive effect of OP units (in shares)	19,395,691	20,502,128	21,033,103
Dilutive effect of restricted stock units (in shares)	718,647	1,421,528	1,476,653
Dilutive effect of convertible notes (in shares)	43,487	1,417,968	908,861
Dilutive effect of stock dividend (in shares)			15,386
Weighted average shares outstanding ( in shares)	133,969,296	116,192,951	93,642,168
Net (loss) income per common share (in dollars per share)	$ 1.41	$ 1.27	$ 1.50
Mr. Ivan Kaufman | Performance-based restricted stock
Diluted
Vesting period (in years)	4 years	4 years	4 years

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Income Taxes (Details) - USD ($) $ in Thousands	1 Months Ended	12 Months Ended
	Jan. 31, 2018	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Income Taxes
Pre-tax GAAP income		$ 236,550	$ 170,274	$ 157,782
Payoffs of related party financing				50,000
Deferred tax benefit		(4,726)	(150)	12,033
Current tax provision:
Federal		27,284	12,381	17,479
State		8,383	2,505	4,285
Total		35,667	14,886	21,764
Deferred tax provision (benefit) :
Federal		3,932	2,743	(9,446)
State		780	688	(2,867)
Valuation allowance		14	(3,281)	280
Total		4,726	150	(12,033)
Total income tax expense		$ 40,393	$ 15,036	$ 9,731
Reconciliation of effective income tax rate as a percentage of pretax income or loss to U.S. federal statutory rate
Federal income tax rate (as a percent)		21.00%	21.00%	21.00%
REIT non-taxable income (as a percent)		(7.00%)	(11.30%)	(8.60%)
State and local income taxes, net of federal tax benefit (as a percent)		3.00%	1.50%	0.60%
Change in valuation allowance (as a percent)			(1.90%)	0.20%
Preferred equity interest deferred tax write-off (as a percent)				(6.30%)
Other (as a percent)			(0.50%)	(0.70%)
Effective income tax rate (as a percent)		17.00%	8.80%	6.20%
Preferred equity interest financing agreement | ACM / Our "Former Manager"
Income Taxes
Payoffs of related party financing	$ 50,000
Deferred tax liabilities	50,000
Deferred tax benefit	(12,500)
Deferred tax liabilities:
Deferred tax liabilities, net	$ 50,000
REIT
Income Taxes
Pre-tax GAAP income		$ 78,320	$ 94,076	$ 64,260
REIT federal income tax expense			600
State taxes for the entity's taxable REIT			100	(100)
TRS Consolidated Group
Income Taxes
Pre-tax GAAP income		158,230	76,198	$ 93,522
Deferred tax liabilities		32,219	22,584
Deferred tax assets:
Expenses not currently deductible		24,603	14,850
Loan loss reserve		7,047	8,863
Net operating and capital loss carryforwards		691	417
Valuation allowance		(431)	(417)
Other		306
Deferred tax assets, net		32,216	23,713
Deferred tax liabilities:
Mortgage servicing rights		23,628	11,476
Intangibles		8,002	8,684
Interest in equity affiliates - net		589	1,587
Other			837
Deferred tax liabilities, net		$ 32,219	$ 22,584

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Income Taxes, Operating Loss Carryforwards (Details) - TRS Consolidated Group - USD ($) $ in Millions	Dec. 31, 2020	Dec. 31, 2019
Income Taxes
Federal and state net operating loss carryforwards	$ 0.5	$ 0.5
Capital loss carryforwards	1.1	$ 1.1
State
Income Taxes
Federal and state net operating loss carryforwards	$ 0.3

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Agreements and Transactions with Related Parties - Shared Services Agreement (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
ACM / Our "Former Manager" | Support Services
Agreements and transactions with related parties
Costs for services to related party	$ 2.4	$ 2.7	$ 1.3

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Agreements and Transactions with Related Parties - Other Related Party (Details) $ in Thousands	1 Months Ended								3 Months Ended	12 Months Ended
	Dec. 31, 2020 USD ($) shares	Oct. 31, 2020 USD ($)	Aug. 31, 2020 USD ($)	Mar. 31, 2020 USD ($)	Dec. 31, 2019 USD ($)	Sep. 30, 2019 USD ($)	Jan. 31, 2019 USD ($)	Jun. 30, 2018 USD ($) loan property	Mar. 31, 2019 USD ($)	Dec. 31, 2020 USD ($) shares	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($) property item loan	Dec. 31, 2016 USD ($) property shares	Dec. 31, 2015 USD ($)	Jul. 31, 2019 USD ($)
Agreements and transactions with related parties
Due to related party	$ 2,365				$ 13,100					$ 2,365	$ 13,100
Due from related parties	12,449				10,651					12,449	10,651
Entitled to annual fee	$ 300									$ 300
Equity participation interest (as a percentage)	33.00%									33.00%
Paydowns of principal made by borrower										$ 1,243,694	1,753,693	$ 957,163
Investment made										2,376,233	2,712,354	1,545,499
Proceeds from repayment in full							$ 10,900
(Income) loss from equity affiliates										$ (76,161)	(10,635)	(1,196)
Percentage of our Former Manager's outstanding membership interest of related party in another related party	35.00%									35.00%
Other Related Party Transactions
Agreements and transactions with related parties
Due from related parties	$ 12,400				$ 10,700					$ 12,400	10,700
Chief executive officer
Agreements and transactions with related parties
Ownership interest limit of our common stock under company charter (as a percent)	5.00%									5.00%
Residential Mortgage Banking Company
Agreements and transactions with related parties
Maximum percentage of guaranty provided by the Company in relation to the settlement															50.00%
Maturity date of March 2030 | Private Label | Lexford Portfolio
Agreements and transactions with related parties
Principal amount				$ 34,600
Fixed rate of interest (as a percent)				3.30%
Preferred equity investments
Agreements and transactions with related parties
Equity investment	$ 7,800									$ 7,800
Preferred equity investments | Single-Family Rental
Agreements and transactions with related parties
Investment made		$ 4,600
Bridge loans
Agreements and transactions with related parties
Principal amount	35,000									35,000
Bridge loans | Single-Family Rental
Agreements and transactions with related parties
Loan committed	32,500	$ 30,500
Investment made	3,500
Bridge loans | Maturity Date November 2018 [Member]
Agreements and transactions with related parties
Principal amount													$ 14,800
Base spread (as a percent)													5.25%
LIBOR floor (as a percentage)													0.50%
Bridge Loan Several Multifamily Properties [Member]
Agreements and transactions with related parties
Principal amount												37,500
Bridge Loan Six Multifamily Properties [Member]
Agreements and transactions with related parties
UPB converted to a mezzanine loan							$ 2,000
Bridge Loan Six Multifamily Properties [Member] | Maturity Date September 2019 [Member]
Agreements and transactions with related parties
Principal amount														$ 12,900
AMAC III
Agreements and transactions with related parties
Interest income recorded										1,900	3,300
(Income) loss from equity affiliates										900	200
Distribution received										100	200
Investment in real estate committed									$ 30,000
Lexford Portfolio
Agreements and transactions with related parties
Distribution received										1,100	3,500	2,500
Lexford Portfolio | Bridge loans | Maturity Date Of June 2021 [Member]
Agreements and transactions with related parties
Paydowns of principal made by borrower										250,000
Base spread (as a percent)								4.00%
Unsecured financing provided by an unsecured lender to certain parent entities of the property owners								$ 50,000
Ginkgo Investment Company LLC [Member] | Fannie Mae
Agreements and transactions with related parties
Loan purchased a multifamily apartment complex which assumed													$ 8,300
Percentage of maximum loss-sharing obligation unpaid principal balance													20.00%
Servicing revenue													$ 100
Percentage of loan assumption fee													1.00%
Percentage of ownership after transaction													3.60%
Affiliated entities
Agreements and transactions with related parties
Interest income recorded												1,300
ACM, Certain executives and Consortium of independent outside investors | Mature date of April 2030 | Private Label
Agreements and transactions with related parties
Principal amount				$ 14,800
Fixed rate of interest (as a percent)				3.10%
ACM, Certain executives and Consortium of independent outside investors | Mature date of April 2030 | Mezzanine loans
Agreements and transactions with related parties
Principal amount				$ 3,400
Fixed rate of interest (as a percent)				9.00%
ACM, Certain executives and Consortium of independent outside investors | AMAC III
Agreements and transactions with related parties
Amount invested	$ 11,700									11,700
Ownership interest (as a percent)									18.00%
ACM, Certain executives and Consortium of independent outside investors | AMAC III | Private Label
Agreements and transactions with related parties
Percentage of ownership interest of related party in the entity					100.00%
Fixed rate of interest (as a percent)					3.735%
Amount of loan to related party					$ 15,600						15,600
ACM, Certain executives and Consortium of independent outside investors | AMAC III | Bridge loans
Agreements and transactions with related parties
Amount of loan to related party																$ 34,000
Unaffiliated borrower | AMAC III | Mezzanine loans
Agreements and transactions with related parties
Amount of loan to related party																$ 7,000
ACM / Our "Former Manager"
Agreements and transactions with related parties
Related party financing												50,000
Outstanding principal balance of related party financing												50,000
Percentage of ownership interest of related party in the entity															50.00%
ACM / Our "Former Manager" | Residential Mortgage Banking Company
Agreements and transactions with related parties
Noncontrolling interest in equity method investment acquired (as a percent)															50.00%
Indirect ownership percentage															22.50%
Acquisition purchase price															$ 9,600
(Income) loss from equity affiliates										$ 75,700	7,200	900
Maximum percentage of guaranty provided by the Company in relation to the settlement															50.00%
ACM / Our "Former Manager" | ACM Acquisition
Agreements and transactions with related parties
Number of preferred stock shares paired with each OP units | shares														1
Number of shares held by related party | shares	3,528,083									3,528,083
OP units hold as part of acquisition | shares										11,901,068
Percentage of voting power held by related party	11.00%									11.00%
ACM / Our "Former Manager" | Preferred equity interest financing agreement
Agreements and transactions with related parties
Interest expense on related party loan												300
Interest income recorded										$ 100	1,800	800
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Maturity Date January 2019 [Member] | Multifamily
Agreements and transactions with related parties
Number of properties owned | property														2
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Preferred equity investments
Agreements and transactions with related parties
Fixed rate of interest (as a percent)														10.00%
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Preferred equity investments | Multifamily
Agreements and transactions with related parties
Equity investment														$ 5,200
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Bridge Loan One Multifamily Property [Member]
Agreements and transactions with related parties
Principal amount												$ 61,200
Percentage of ownership interest of related party in the entity												10.00%
Interest income recorded											1,300
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Bridge Loan One Multifamily Property [Member] | LIBOR
Agreements and transactions with related parties
Base spread (as a percent)												4.50%
LIBOR floor (as a percentage)												2.00%
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Bridge Loan One Multifamily Property [Member] | Maturity Date Of August 2022 [Member]
Agreements and transactions with related parties
Principal amount	$ 34,000		$ 35,300							34,000
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Bridge Loan One Multifamily Property [Member] | Maturity Date Of August 2022 [Member] | LIBOR
Agreements and transactions with related parties
Variable rate, spread (as a percent)			3.50%
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Bridge Loan Two Multifamily Properties [Member] | Maturity Date January 2019 [Member]
Agreements and transactions with related parties
Principal amount														$ 12,700
Percentage of ownership interest of related party in the entity														50.00%
Consortium of investors including other unaffiliated investors, certain of officers and chief executive officer | Bridge Loan Two Multifamily Properties [Member] | Maturity Date January 2019 [Member] | LIBOR
Agreements and transactions with related parties
Base spread (as a percent)														4.50%
LIBOR floor (as a percentage)														0.25%
Consortium of investors including an immediate family member of our officers | Multifamily | Fannie Mae
Agreements and transactions with related parties
Percentage of maximum loss-sharing obligation unpaid principal balance													5.00%
Servicing revenue													$ 100
Principal amount													$ 46,900
Percentage of ownership interest of related party in the entity													17.60%
Consortium of Investors, including our Chief Executive Officer and our Former Manager
Agreements and transactions with related parties
Amount invested													$ 2,000
Ownership interest (as a percent)													26.10%
Interest income recorded												$ 300
Number of portfolios of multifamily properties | item													2
Consortium of Investors, including our Chief Executive Officer and our Former Manager | Bridge loans | Maturity Date November 2018 [Member]
Agreements and transactions with related parties
Number of bridge loans originated | item													2
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Several Multifamily Properties [Member] | Maturity Date Of June 2021 [Member]
Agreements and transactions with related parties
Principal amount												$ 21,700
Percentage of ownership interest of related party in the entity												75.00%
Base spread (as a percent)												4.75%
LIBOR floor (as a percentage)												1.25%
Interest income recorded										1,400	1,400	$ 600
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Several Multifamily Properties [Member] | Maturity Date Of January 2021 [Member]
Agreements and transactions with related parties
Due to related party												$ 9,400
Percentage of ownership interest of related party in the entity												75.00%
Base spread (as a percent)												5.00%
LIBOR floor (as a percentage)												1.25%
Interest income recorded										600	600	$ 300
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Several Multifamily Properties [Member] | Maturity Date Of June 2020 [Member]
Agreements and transactions with related parties
Due to related party													$ 32,800
Percentage of ownership interest of related party in the entity													90.00%
Base spread (as a percent)													5.00%
LIBOR floor (as a percentage)													1.13%
Interest income recorded											1,700	2,400
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Several Multifamily Properties [Member] | Maturity Date Of July 2021 [Member]
Agreements and transactions with related parties
Due to related party												$ 19,500
Percentage of ownership interest of related party in the entity												85.00%
Interest income recorded										1,200	1,300	$ 300
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Several Multifamily Properties [Member] | Maturity Date Of July 2021 [Member] | LIBOR
Agreements and transactions with related parties
Base spread (as a percent)												4.00%
LIBOR floor (as a percentage)												2.125%
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan One Multifamily Property [Member]
Agreements and transactions with related parties
Interest income recorded												$ 200
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan One Multifamily Property [Member] | Maturity Date Of June 2021 [Member]
Agreements and transactions with related parties
Interest income recorded										1,400	2,700
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan One Multifamily Property [Member] | Maturity Date Of July 2020 [Member]
Agreements and transactions with related parties
Principal amount													$ 36,000
Percentage of ownership interest of related party in the entity													95.00%
Base spread (as a percent)													4.50%
LIBOR floor (as a percentage)													1.00%
Interest income recorded												1,900
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan One Multifamily Property [Member] | Maturity Date January 2019 [Member]
Agreements and transactions with related parties
Principal amount														$ 19,000
Percentage of ownership interest of related party in the entity														7.50%
Base spread (as a percent)														4.50%
LIBOR floor (as a percentage)														0.25%
Interest income recorded												300
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Two Multifamily Properties [Member] | Maturity date of October 2021
Agreements and transactions with related parties
Principal amount													$ 31,100
LIBOR floor (as a percentage)													1.80%
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Two Multifamily Properties [Member] | Maturity date of October 2021 | LIBOR
Agreements and transactions with related parties
Base spread (as a percent)													4.00%
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Two Multifamily Properties [Member] | Maturity Date Of Fourth Quarter 2020 [Member]
Agreements and transactions with related parties
Principal amount													$ 28,000
Number of properties owned | property													2
Percentage of ownership interest of related party in the entity													45.00%
Base spread (as a percent)													5.25%
Interest income recorded										1,900	2,200	2,100
Number of mortgage loans secured by property purchased from related party | loan													2
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Two Multifamily Properties [Member] | Maturity Date Of Fourth Quarter 2020 [Member] | Minimum
Agreements and transactions with related parties
LIBOR floor (as a percentage)													1.24%
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Two Multifamily Properties [Member] | Maturity Date Of Fourth Quarter 2020 [Member] | Maximum
Agreements and transactions with related parties
LIBOR floor (as a percentage)													1.54%
Certain certain officers, chief executive officer, and other unaffiliated investors | Bridge Loan Two Multifamily Properties [Member] | Maturity Date January 2019 [Member]
Agreements and transactions with related parties
Interest income recorded										300	$ 600	1,400
Chief executive officer
Agreements and transactions with related parties
Reimbursement for flights chartered by the company's executives										$ 500
Board of Directors | Ginkgo Investment Company LLC [Member]
Agreements and transactions with related parties
Percentage of managing member													33.00%
Immediate family member of chief executive officer | Preferred equity investments | Matures in October 2023 [Member]
Agreements and transactions with related parties
Fixed rate of interest (as a percent)	12.00%
Immediate family member of chief executive officer | Preferred equity investments | Matures in April 2023 [Member]
Agreements and transactions with related parties
Fixed rate of interest (as a percent)		12.00%
Immediate family member of chief executive officer | Bridge loans
Agreements and transactions with related parties
Equity participation interest (as a percentage)	21.80%	18.90%								21.80%
Immediate family member of chief executive officer | Bridge loans | Land
Agreements and transactions with related parties
Principal amount												$ 17,700
Paydowns of principal made by borrower						$ 4,700
Percentage of ownership interest of related party in the entity												10.80%
Fixed rate of interest (as a percent)												10.00%
Immediate family member of chief executive officer | Bridge loans | Matures in October 2023 [Member]
Agreements and transactions with related parties
Interest income recorded										$ 100
Immediate family member of chief executive officer | Bridge loans | Matures in October 2023 [Member] | LIBOR
Agreements and transactions with related parties
Base spread (as a percent)	5.50%									5.50%
LIBOR floor (as a percentage)	0.75%
Immediate family member of chief executive officer | Bridge loans | Matures in May 2023 [Member] | LIBOR
Agreements and transactions with related parties
Base spread (as a percent)		5.50%
LIBOR floor (as a percentage)		0.75%
Immediate family member of chief executive officer | Bridge loans | Matures in April 2023 [Member]
Agreements and transactions with related parties
Interest income recorded										$ 100
Immediate family member of chief executive officer | Bridge Loan Several Multifamily Properties [Member]
Agreements and transactions with related parties
Percentage of ownership interest of related party in the entity											23.90%
LIBOR floor (as a percentage)											2.375%
Immediate family member of chief executive officer | Bridge Loan Several Multifamily Properties [Member] | LIBOR
Agreements and transactions with related parties
Base spread (as a percent)					4.25%						4.25%
Lexford Portfolio
Agreements and transactions with related parties
(Income) loss from equity affiliates										(1,100)	$ (3,500)	$ (2,500)
Maximum exposure under guaranty	$ 612,400									612,400
Lexford Portfolio | Maturity Date Of June 2021 [Member]
Agreements and transactions with related parties
Interest income recorded										500	9,600	10,100
Lexford Portfolio | Bridge loans | Maturity Date Of June 2021 [Member]
Agreements and transactions with related parties
Number of bridge loans originated | loan								12
Number of multifamily properties renovated | property								72
Lexford Portfolio | Bridge Loan Two Multifamily Properties [Member] | Maturity Date Of June 2021 [Member]
Agreements and transactions with related parties
Base spread (as a percent)								280.50%
Entity controlled by our chief executive officer
Agreements and transactions with related parties
Reimbursement for flights chartered by the company's executives											100
Certain Officers And Managers [Member] | Mezzanine loans
Agreements and transactions with related parties
Fixed rate of interest (as a percent)							10.00%
Certain Officers And Managers [Member] | Bridge Loan Six Multifamily Properties [Member] | Maturity Date September 2019 [Member]
Agreements and transactions with related parties
Principal amount														$ 48,000
Number of properties owned | property														6
Base spread (as a percent)														4.50%
LIBOR floor (as a percentage)														0.25%
Interest income recorded										$ 200	$ 300	1,900
Proceeds from repayment of debt												$ 28,300
Proceeds from repayment in full													$ 6,800
Certain Officers And Managers [Member] | Bridge Loan Six Multifamily Properties [Member] | Maturity Date September 2019 [Member] | Minimum
Agreements and transactions with related parties
Percentage of ownership interest of related party in the entity														10.50%
Certain Officers And Managers [Member] | Bridge Loan Six Multifamily Properties [Member] | Maturity Date September 2019 [Member] | Maximum
Agreements and transactions with related parties
Percentage of ownership interest of related party in the entity														12.00%
Consortium Of Affiliated Investors [Member] | Lexford Portfolio
Agreements and transactions with related parties
Management fee, percentage of gross revenues of underlying properties										4.75%

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Employee Benefits - 401(k) Plan (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Employee Benefits
Minimum period of continuous service required under 401(k) plan	6 months
Employer's match of the first 6% of employee's contributions (as a a percent)	25.00%
Percentage of eligible compensation, matched 25% by employer	6.00%
Employee compensation and benefits
Employee Benefits
Expense recorded under 401(k) plan	$ 0.8	$ 0.7	$ 0.6

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Employee Benefits - Deferred Comp Plan (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Deferred Comp Plan
Period over which matching contributions vest after year 5	9 years
Deferred compensation expense	$ 1.8	$ 1.6	$ 1.6
Other liabilities
Deferred Comp Plan
Liabilities related to Deferred Comp Plan	18.7	13.2
Other assets
Deferred Comp Plan
Assets related to Deferred Comp Plan	$ 14.1	$ 8.2

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Segment Information - Statements of Income (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Segment Information
Interest income	$ 339,465	$ 315,940	$ 251,768
Interest expense	169,216	186,399	153,818
Net interest income	170,249	129,541	97,950
Other revenue:
Gain on sales, including fee-based services, net	94,607	65,652	70,002
Mortgage servicing rights	165,517	90,761	98,839
Servicing revenue	103,607	103,223	94,158
Amortization of MSRs	(49,222)	(48,681)	(48,124)
Property operating income	3,976	9,674	10,095
(Loss) gain on derivative instruments, net	(58,335)	(1,962)	5,955
Other income, net	4,109	1,178	2,206
Total other revenue	264,259	219,845	233,131
Other expenses:
Employee compensation and benefits	144,380	122,102	110,470
Selling and administrative	37,348	40,329	37,074
Property operating expenses	4,898	10,220	10,431
Depreciation and amortization	7,640	7,510	7,453
Impairment loss on real estate owned		1,000	2,000
Provision for loss sharing (net of recoveries)	14,822	1,147	3,843
Provision for credit losses (net of recoveries)	61,110		8,353
Litigation settlement gain			(10,170)
Total other expenses	270,198	182,308	169,454
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes	164,310	167,078	161,627
Loss on extinguishment of debt	(3,546)	(7,439)	(5,041)
Loss on sale of real estate	(375)
Income (loss) from equity affiliates	76,161	10,635	1,196
Provision for income taxes	(40,393)	(15,036)	(9,731)
Net income	196,157	155,238	148,051
Preferred stock dividends	7,554	7,554	7,554
Net income attributable to noncontrolling interest	25,208	26,610	32,185
Net income attributable to common stockholders	163,395	121,074	108,312
Operating segments | Structured Business
Segment Information
Interest income	305,893	289,841	226,750
Interest expense	150,964	169,802	137,719
Net interest income	154,929	120,039	89,031
Other revenue:
Property operating income	3,976	9,674	10,095
(Loss) gain on derivative instruments, net	(2,859)	(275)
Other income, net	4,052	1,178	1,490
Total other revenue	5,169	10,577	11,585
Other expenses:
Employee compensation and benefits	40,292	31,264	27,456
Selling and administrative	15,706	18,099	15,642
Property operating expenses	4,898	10,220	10,431
Depreciation and amortization	2,391	2,046	1,851
Impairment loss on real estate owned		1,000	2,000
Provision for credit losses (net of recoveries)	59,967		8,353
Litigation settlement gain			(10,170)
Total other expenses	123,254	62,629	55,563
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes	36,844	67,987	45,053
Loss on extinguishment of debt	(3,546)	(7,439)	(5,041)
Loss on sale of real estate	(878)
Income (loss) from equity affiliates	76,161	10,635	1,196
Provision for income taxes	(14,303)	(668)	774
Net income	94,278	70,515	41,982
Preferred stock dividends	7,554	7,554	7,554
Net income attributable to common stockholders	86,724	62,961	34,428
Operating segments | Agency Business
Segment Information
Interest income	33,572	26,099	25,018
Interest expense	18,252	16,597	15,770
Net interest income	15,320	9,502	9,248
Other revenue:
Gain on sales, including fee-based services, net	94,607	65,652	70,002
Mortgage servicing rights	165,517	90,761	98,839
Servicing revenue	103,607	103,223	94,158
Amortization of MSRs	(49,222)	(48,681)	(48,124)
(Loss) gain on derivative instruments, net	(55,476)	(1,687)	5,955
Other income, net	57		716
Total other revenue	259,090	209,268	221,546
Other expenses:
Employee compensation and benefits	104,088	90,838	83,014
Selling and administrative	21,642	22,230	21,432
Depreciation and amortization	5,249	5,464	5,602
Provision for loss sharing (net of recoveries)	14,822	1,147	3,843
Provision for credit losses (net of recoveries)	1,143
Total other expenses	146,944	119,679	113,891
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes	127,466	99,091	116,903
Loss on sale of real estate	503
Provision for income taxes	(26,090)	(14,368)	(10,505)
Net income	101,879	84,723	106,398
Net income attributable to common stockholders	101,879	84,723	106,398
Other / Eliminations
Segment Information
Interest expense			329
Net interest income			(329)
Other expenses:
Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes			(329)
Net income			(329)
Net income attributable to noncontrolling interest	25,208	26,610	32,185
Net income attributable to common stockholders	$ (25,208)	$ (26,610)	$ (32,514)

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Segment Information - Balance Sheet (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Assets:
Cash and cash equivalents	$ 339,528	$ 299,687	$ 160,063	$ 104,374
Restricted cash	197,470	210,875	$ 180,606	$ 139,398
Loans and investments, net	5,285,868	4,189,960
Loans held-for-sale, net	986,919	861,360
Capitalized mortgage servicing rights, net	379,974	286,420
Securities held-to-maturity, net	95,524	88,699
Investments in equity affiliates	74,274	41,800
Goodwill and other intangible assets	105,451	110,700
Other assets	195,978	149,659
Total assets	7,660,986	6,239,160
Liabilities:
Debt obligations	5,824,664	4,621,938
Allowance for loss-sharing obligations	64,303	34,648
Other liabilities	289,334	226,547
Total liabilities	6,178,301	4,883,133
Structured Business | Operating segments
Assets:
Cash and cash equivalents	172,568	264,468
Restricted cash	188,226	208,926
Loans and investments, net	5,285,868	4,189,960
Securities held-to-maturity, net		20,000
Investments in equity affiliates	74,274	41,800
Goodwill and other intangible assets	12,500	12,500
Other assets	142,844	118,175
Total assets	5,876,280	4,855,829
Liabilities:
Debt obligations	4,872,626	3,878,343
Other liabilities	203,554	171,004
Total liabilities	5,076,180	4,049,347
Agency Business | Operating segments
Assets:
Cash and cash equivalents	166,960	35,219
Restricted cash	9,244	1,949
Loans held-for-sale, net	986,919	861,360
Capitalized mortgage servicing rights, net	379,974	286,420
Securities held-to-maturity, net	95,524	68,699
Goodwill and other intangible assets	92,951	98,200
Other assets	53,134	31,484
Total assets	1,784,706	1,383,331
Liabilities:
Debt obligations	952,038	743,595
Allowance for loss-sharing obligations	64,303	34,648
Other liabilities	85,780	55,543
Total liabilities	$ 1,102,121	$ 833,786

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Segment Information - Origination Data (Details)	3 Months Ended		12 Months Ended
	Dec. 31, 2020 USD ($)	Sep. 30, 2020 USD ($)	Dec. 31, 2020 USD ($)	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)
Segment Information
Loans committed	$ 5,946,106,000		$ 5,946,106,000
Origination Volumes			$ 6,810,666,000	$ 4,829,721,000	$ 5,104,072,000
Loan Sales Data:
Sales margin (fee-based services as a % of loan sales)			1.44%	1.49%	1.42%
MSR rate (MSR income as a % of loan commitments)			2.43%	1.88%	1.94%
Structured Business
Segment Information
New loan originations			$ 2,433,679,000	$ 2,803,251,000	$ 1,656,020,000
Loan payoffs / paydowns			1,208,071,000	1,748,387,000	955,575,000
Structured Business | SFR bonds
Segment Information
Number of loans committed by Entity	6	6
Loans committed	$ 197,800,000	$ 197,800,000	197,800,000
Agency Business
Segment Information
Origination Volumes			6,711,969,000	4,810,225,000	5,124,489,000
Loan Sales Data:
Loan Sales			6,587,728,000	4,401,112,000	4,924,144,000
Agency Business | Fannie Mae
Segment Information
Origination Volumes			5,041,925,000	3,346,272,000	3,332,100,000
Loan Sales Data:
Loan Sales			4,771,113,000	3,296,523,000	3,217,006,000
Agency Business | Freddie Mac
Segment Information
Origination Volumes			960,508,000	728,317,000	1,587,958,000
Loan Sales Data:
Loan Sales			816,802,000	786,993,000	1,540,483,000
Agency Business | FHA
Segment Information
Origination Volumes			327,345,000	123,095,000	153,523,000
Loan Sales Data:
Loan Sales			272,659,000	106,271,000	115,747,000
Agency Business | Private Label
Segment Information
Origination Volumes			382,191,000	401,216,000
Loan Sales Data:
Loan Sales			$ 727,154,000
Agency Business | CMBS/Conduit
Segment Information
Origination Volumes				211,325,000	50,908,000
Loan Sales Data:
Loan Sales				$ 211,325,000	$ 50,908,000

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Segment Information - Key Servicing Metrics (Details) - Agency Business - MSRs - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Segment Information
UPB of Servicing Portfolio	$ 24,628,456	$ 20,059,077
Wtd. Avg. Servicing Fee Rate (basis points)	45.40%	43.80%
Wtd. Avg. Life of Servicing Portfolio (in years)	8 years 10 months 24 days	8 years 9 months 18 days
Fannie Mae
Segment Information
UPB of Servicing Portfolio	$ 18,268,268	$ 14,832,844
Wtd. Avg. Servicing Fee Rate (basis points)	52.30%	49.30%
Wtd. Avg. Life of Servicing Portfolio (in years)	8 years 2 months 12 days	7 years 9 months 18 days
Freddie Mac
Segment Information
UPB of Servicing Portfolio	$ 4,881,080	$ 4,534,714
Wtd. Avg. Servicing Fee Rate (basis points)	27.90%	30.00%
Wtd. Avg. Life of Servicing Portfolio (in years)	9 years 10 months 24 days	10 years 7 months 6 days
Private Label
Segment Information
UPB of Servicing Portfolio	$ 726,992
Wtd. Avg. Servicing Fee Rate (basis points)	20.00%
Wtd. Avg. Life of Servicing Portfolio (in years)	8 years 8 months 12 days
FHA
Segment Information
UPB of Servicing Portfolio	$ 752,116	$ 691,519
Wtd. Avg. Servicing Fee Rate (basis points)	16.30%	15.40%
Wtd. Avg. Life of Servicing Portfolio (in years)	20 years 3 months 18 days	18 years 8 months 12 days

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SCHEDULE IV - LOANS AND OTHER LENDING INVESTMENTS (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Loans and Investments
Fixed interest rate (as a percent)	5.23%	5.98%
Prior Liens	$ 1,480,803
Secured amount of loan	5,475,082
Carrying Amount	5,285,868	$ 4,189,960	$ 3,200,145	$ 2,579,127
Amount of loans extended	748,600
Federal income tax basis	$ 5,480,000
Threshold for reporting loans (as a percent)	3.00%
Bridge loans
Loans and Investments
Fixed interest rate (as a percent)	5.09%	5.77%
Secured amount of loan	$ 5,022,509
Carrying Amount	4,865,398
Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	4,576,909
Carrying Amount	$ 4,422,330
Mezzanine loans
Loans and Investments
Fixed interest rate (as a percent)	7.40%	9.70%
Mezzanine loans | Loans less than 3%
Loans and Investments
Prior Liens	$ 500,696
Secured amount of loan	159,242
Carrying Amount	$ 149,928
Preferred equity investments
Loans and Investments
Fixed interest rate (as a percent)	7.07%	7.62%
Preferred equity investments | Loans less than 3%
Loans and Investments
Prior Liens	$ 980,107
Secured amount of loan	224,928
Carrying Amount	202,488
Other Loans | Loans less than 3%
Loans and Investments
Secured amount of loan	68,403
Carrying Amount	68,054
Multifamily | Bridge loans | Loans in excess of 3%
Loans and Investments
Secured amount of loan	445,600
Carrying Amount	$ 443,068
Multifamily | Bridge loans | Loans in excess of 3% | Minimum
Loans and Investments
Base spread (as a percent)	2.60%
LIBOR Floor rate (as a percent)	0.25%
Multifamily | Bridge loans | Loans in excess of 3% | Maximum
Loans and Investments
Base spread (as a percent)	5.00%
LIBOR Floor rate (as a percent)	2.38%
Multifamily | Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	$ 3,693,706
Carrying Amount	$ 3,666,306
Multifamily | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	0.00%
LIBOR Floor rate (as a percent)	0.25%
Fixed interest rate (as a percent)	9.00%
Multifamily | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	12.72%
LIBOR Floor rate (as a percent)	2.75%
Fixed interest rate (as a percent)	11.00%
Multifamily | Mezzanine loans | Loans less than 3%
Loans and Investments
Prior Liens	$ 410,307
Secured amount of loan	95,832
Carrying Amount	$ 90,312
Multifamily | Mezzanine loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	3.85%
LIBOR Floor rate (as a percent)	1.00%
Fixed interest rate (as a percent)	5.00%
Multifamily | Mezzanine loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	4.75%
LIBOR Floor rate (as a percent)	1.25%
Fixed interest rate (as a percent)	12.00%
Multifamily | Preferred equity investments | Loans less than 3%
Loans and Investments
Prior Liens	$ 797,753
Secured amount of loan	182,949
Carrying Amount	$ 172,163
Multifamily | Preferred equity investments | Loans less than 3% | Minimum
Loans and Investments
Fixed interest rate (as a percent)	3.00%
Multifamily | Preferred equity investments | Loans less than 3% | Maximum
Loans and Investments
Fixed interest rate (as a percent)	14.00%
Land | Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	$ 189,613
Carrying Amount	$ 111,734
Land | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	4.00%
LIBOR Floor rate (as a percent)	0.15%
Fixed interest rate (as a percent)	0.00%
Land | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	6.00%
LIBOR Floor rate (as a percent)	1.66%
Fixed interest rate (as a percent)	11.64%
Land | Mezzanine loans | Loans less than 3%
Loans and Investments
Base spread (as a percent)	6.00%
LIBOR Floor rate (as a percent)	1.66%
Fixed interest rate (as a percent)	0.00%
Secured amount of loan	$ 48,832
Carrying Amount	$ 48,750
Land | Preferred equity investments | Loans less than 3%
Loans and Investments
Fixed interest rate (as a percent)	12.00%
Secured amount of loan	$ 8,100
Carrying Amount	7,835
Healthcare | Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	186,694
Carrying Amount	$ 182,412
Healthcare | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	4.00%
LIBOR Floor rate (as a percent)	1.12%
Healthcare | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	11.60%
LIBOR Floor rate (as a percent)	2.63%
Hotel | Bridge loans | Loans less than 3%
Loans and Investments
LIBOR Floor rate (as a percent)	0.75%
Secured amount of loan	$ 177,000
Carrying Amount	$ 148,824
Hotel | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	1.45%
Hotel | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	6.75%
Office | Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	$ 123,227
Carrying Amount	$ 121,611
Office | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	3.10%
LIBOR Floor rate (as a percent)	0.24%
Office | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	8.00%
LIBOR Floor rate (as a percent)	1.24%
Office | Mezzanine loans | Loans less than 3%
Loans and Investments
Fixed interest rate (as a percent)	9.00%
Prior Liens	$ 60,000
Secured amount of loan	5,000
Carrying Amount	4,783
Office | Preferred equity investments | Loans less than 3%
Loans and Investments
Prior Liens	9,562
Secured amount of loan	8,679
Carrying Amount	$ 2,421
Office | Preferred equity investments | Loans less than 3% | Minimum
Loans and Investments
Fixed interest rate (as a percent)	8.00%
Office | Preferred equity investments | Loans less than 3% | Maximum
Loans and Investments
Fixed interest rate (as a percent)	15.00%
Single-Family Rental | Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	$ 88,089
Carrying Amount	$ 84,085
Single-Family Rental | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	4.00%
LIBOR Floor rate (as a percent)	0.50%
Fixed interest rate (as a percent)	10.00%
Single-Family Rental | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	7.50%
LIBOR Floor rate (as a percent)	2.25%
Fixed interest rate (as a percent)	12.00%
Single-Family Rental | Other Loans | Loans less than 3%
Loans and Investments
Secured amount of loan	$ 68,403
Carrying Amount	$ 68,054
Single-Family Rental | Other Loans | Loans less than 3% | Minimum
Loans and Investments
Fixed interest rate (as a percent)	4.40%
Single-Family Rental | Other Loans | Loans less than 3% | Maximum
Loans and Investments
Fixed interest rate (as a percent)	5.90%
Student Housing | Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	$ 71,500
Carrying Amount	$ 70,752
Student Housing | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	4.00%
LIBOR Floor rate (as a percent)	1.23%
Student Housing | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	5.00%
LIBOR Floor rate (as a percent)	2.38%
Student Housing | Preferred equity investments | Loans less than 3%
Loans and Investments
Fixed interest rate (as a percent)	12.00%
Prior Liens	$ 143,000
Secured amount of loan	23,500
Carrying Amount	20,069
Retail | Bridge loans | Loans less than 3%
Loans and Investments
Secured amount of loan	33,500
Carrying Amount	$ 23,028
Retail | Bridge loans | Loans less than 3% | Minimum
Loans and Investments
Base spread (as a percent)	3.50%
LIBOR Floor rate (as a percent)	1.00%
Retail | Bridge loans | Loans less than 3% | Maximum
Loans and Investments
Base spread (as a percent)	4.95%
LIBOR Floor rate (as a percent)	2.50%
Retail | Mezzanine loans | Loans less than 3%
Loans and Investments
Base spread (as a percent)	3.50%
LIBOR Floor rate (as a percent)	1.00%
Fixed interest rate (as a percent)	12.00%
Prior Liens	$ 30,389
Secured amount of loan	9,578
Carrying Amount	$ 6,083
Self Storage | Bridge loans | Loans less than 3%
Loans and Investments
Base spread (as a percent)	3.90%
LIBOR Floor rate (as a percent)	1.23%
Secured amount of loan	$ 13,580
Carrying Amount	$ 13,578
Commercial | Preferred equity investments | Loans less than 3%
Loans and Investments
Fixed interest rate (as a percent)	6.00%
Prior Liens	$ 29,792
Secured amount of loan	$ 1,700

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SCHEDULE IV - LOANS AND OTHER LENDING INVESTMENTS, Loans and Investments Carrying Amounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Reconciliation of the Company's loans and investments carrying amounts
Balance at beginning of year	$ 4,189,960	$ 3,200,145	$ 2,579,127
Additions during period:
New loan originations	2,433,679	2,831,822	1,658,732
Loan charge-offs			3,173
Funding of unfunded loan commitments	133,244	65,531	21,027
Accretion of unearned revenue	13,590	12,083	9,278
Recoveries of reserves	75		2,527
Deductions during period:
Loan payoffs and paydowns	(1,243,694)	(1,753,693)	(957,163)
Unfunded loan commitments	(127,758)	(147,392)	(88,617)
Use of loan charge-offs			(3,173)
Provision for loan losses	(77,335)		(13,986)
Unearned revenue and costs	(35,893)	(18,536)	(10,780)
Balance at end of year	$ 5,285,868	$ 4,189,960	$ 3,200,145