EX-99.1 2 exhibit991.htm EXHIBIT 99.1 exhibit991.htm
3Q10
Financial and operating results for the period ended September 30, 2010
NOVEMBER 3, 2010
Unless otherwise specified, comparisons in this presentation are between 3Q10 and 3Q09.
Exhibit 99.1
 
 

 
CNO Financial Group
2
Forward-Looking Statements
Cautionary Statement Regarding Forward-Looking Statements. Our statements, trend analyses and other information contained in this
press release relative to markets for CNO Financial’s products and trends in CNO Financial’s operations or financial results, as well as other
statements, contain forward-looking statements within the meaning of the federal securities laws and the Private Securities Litigation Reform
Act of 1995. Forward-looking statements typically are identified by the use of terms such as “anticipate,” “believe,” “plan,” “estimate,” “expect,”
“project,” “intend,” “may,” “will,” “would,” “contemplate,” “possible,” “attempt,” “seek,” “should,” “could,” “goal,” “target,” “on track,” “comfortable
with,” “optimistic” and similar words, although some forward-looking statements are expressed differently. You should consider statements that
contain these words carefully because they describe our expectations, plans, strategies and goals and our beliefs concerning future business
conditions, our results of operations, financial position, and our business outlook or they state other ‘‘forward-looking’’ information based on
currently available information. Assumptions and other important factors that could cause our actual results to differ materially from those
anticipated in our forward-looking statements include, among other things: (i) changes in or sustained low interest rates causing a reduction in
investment income, the margins of our subsidiaries’ fixed annuity and life insurance businesses and demand for their products; (ii) general
economic, market and political conditions, including the performance and fluctuations of the financial markets which may affect our ability to
raise capital or refinance existing indebtedness and the cost of doing so; (iii) our ability to generate sufficient liquidity to meet our debt service
obligations and other cash needs; (iv) our ability to obtain adequate and timely rate increases on our health products, including our long-term
care business; (v) the receipt of any required regulatory approvals for dividend and surplus debenture interest payments from our insurance
subsidiaries; (vi) mortality, morbidity, the increased cost and usage of health care services, persistency, the adequacy of our previous reserve
estimates and other factors which may affect the profitability of our insurance products; (vii) changes in our assumptions related to deferred
acquisition costs or the present value of future profits; (viii) the recoverability of our deferred tax assets and the effect of potential ownership
changes and tax rate changes on their value; (ix) our assumption that the positions we take on our tax return filings, including our position that
our 7.0% convertible senior debentures due 2016 will not be treated as stock for purposes of Section 382 of the Internal Revenue Code of
1986, as amended, and will not trigger an ownership change, will not be successfully challenged by the Internal Revenue Service; (x) changes
in accounting principles and the interpretation thereof; (xi) our ability to continue to satisfy the financial ratio and balance requirements and other
covenants of our debt agreements; (xii) our ability to achieve anticipated expense reductions and levels of operational efficiencies including
improvements in claims adjudication and continued automation and rationalization of operating systems, (xiii) performance and valuation of our
investments, including the impact of realized losses (including other-than-temporary impairment charges); (xiv) our ability to identify products
and markets in which we can compete effectively against competitors with greater market share, higher ratings, greater financial resources and
stronger brand recognition; (xv) the ultimate outcome of lawsuits filed against us and other legal and regulatory proceedings to which we are
subject; (xvi) our ability to complete the remediation of the material weakness in internal controls over our actuarial reporting process and to
maintain effective controls over financial reporting; (xvii) our ability to continue to recruit and retain productive agents and distribution partners
and customer response to new products, distribution channels and marketing initiatives; (xviii) our ability to achieve eventual upgrades of the
financial strength ratings of CNO Financial and our insurance company subsidiaries as well as the impact of our ratings on our business, our
ability to access capital and the cost of capital; (xix) the risk factors or uncertainties listed from time to time in our filings with the Securities and
Exchange Commission; (xx) regulatory changes or actions, including those relating to regulation of the financial affairs of our insurance
companies, such as the payment of dividends and surplus debenture interest to us, regulation of financial services affecting (among other
things) bank sales and underwriting of insurance products, regulation of the sale, underwriting and pricing of products, and health care
regulation affecting health insurance products; and (xxi) changes in the Federal income tax laws and regulations which may affect or eliminate
the relative tax advantages of some of our products. Other factors and assumptions not identified above are also relevant to the forward-
looking statements, and if they prove incorrect, could also cause actual results to differ materially from those projected. All forward-looking
statements are expressly qualified in their entirety by the foregoing cautionary statements. Our forward-looking statements speak only as of the
date made. We assume no obligation to update or to publicly announce the results of any revisions to any of the forward-looking statements to
reflect actual results, future events or developments, changes in assumptions or changes in other factors affecting the forward-looking
statements.
 
 

 
CNO Financial Group
3
Non-GAAP Measures
This presentation contains the following financial measures that differ from the
comparable measures under Generally Accepted Accounting Principles (GAAP):
operating earnings measures; book value, excluding accumulated other comprehensive
income (loss) per share; operating return measures; earnings before net realized
investment gains (losses) and corporate interest and taxes; debt to capital ratios,
excluding accumulated other comprehensive income (loss); and interest-adjusted benefit
ratios. Reconciliations between those non-GAAP measures and the comparable GAAP
measures are included in the Appendix, or on the page such measure is presented.
While management believes these measures are useful to enhance understanding and
comparability of our financial results, these non-GAAP measures should not be
considered substitutes for the most directly comparable GAAP measures.
Additional information concerning non-GAAP measures is included in our periodic filings
with the Securities and Exchange Commission that are available in the “Investors - SEC
Filings” section of CNO’s website, www.CNOinc.com.
 
 

 
CNO Financial Group
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CNO Financial Group
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CNO Financial Group
6
 
 

 
CNO Financial Group
7
 
 

 
CNO Financial Group
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CNO Financial Group
9
3Q10: Summary
CNO
§ Net income of $49.4 million, up 221%
§ Net operating income* of $47.1 million, down 13%
  16 cents per diluted share, reflecting dilution from issuance of
 shares of common stock and convertible debentures, and more
 than 4 cents per share of intangible write-downs
§ Consolidated RBC at 320%, up 2 percentage points from 2Q2010
§ Holding company liquidity at $190 million, up $60 million from
 2Q2010
§ Asset values increased: AOCI of $688.1 million at 9/30/10 vs.
 AOCL of $(264) million at 12/31/09
§ Core sales** of $86 million, down 7%
*Management believes that an analysis of net income applicable to common stock before: (1) loss on extinguishment or modification of debt, net of income taxes; and
(2) net realized investment gains or losses, net of related amortization and income taxes (“Net operating income,” a non-GAAP financial measure) is important to
evaluate the financial performance of the company, and is a key measure commonly used in the life insurance industry. Management uses this measure to evaluate
performance because loss on extinguishment of debt and realized investment gains or losses can be affected by events that are unrelated to the company’s
underlying fundamentals. The table on page 11 reconciles the non-GAAP measure to the corresponding GAAP measure.
**Excludes PFFS and PDP.
 
 

 
CNO Financial Group
10
3Q10 Summary of Results
CNO
($ millions, except per-share amounts)
*Management believes that an analysis of earnings before net realized investment gains (losses) (a non-GAAP financial measure) provides an
alternative measure of the operating results of the company because such items are unrelated to the company’s continuing operations. The table
above provides a reconciliation to the corresponding GAAP measure.
 
 

 
CNO Financial Group
11
Quarterly Earnings
CNO Consolidated
*Management believes that an analysis of earnings before net realized investment gains (losses), corporate interest, loss on extinguishment
or modification of debt and taxes (“EBIT,” a non-GAAP financial measure) provides a clearer comparison of the operating results of the
company quarter-over-quarter because it excludes: (1) corporate interest expense; (2) loss on extinguishment or modification of debt; and (3)
net realized investment gains (losses) that are unrelated to the company’s underlying fundamentals. The table above provides a reconciliation
of EBIT to net income.
($ millions)
 
 

 
CNO Financial Group
12
Operating ROE
CNO
Operating ROE*, Trailing 4 Quarters
*Operating return excludes gain (loss) on extinguishment or modification of debt, net realized investment gains (losses), valuation
allowance related to deferred tax assets and discontinued operations. Equity excludes accumulated other comprehensive income
(loss) and the value of net operating loss carryforwards. See Appendix for corresponding GAAP measure.
Average common shareholders’ equity,
excluding AOCI/L and net operating loss
carryforwards, trailing 4 quarters ($ mils):
$2,503.9
$2,551.1
$2,679.2
$2,808.3
$2,942.8
 
 

 
CNO Financial Group
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Operating EPS (Diluted)*
*Operating earnings per share exclude loss on extinguishment or modification of debt, net realized investment gains (losses) and
valuation allowance related to deferred tax assets. See Appendix for a reconciliation to the corresponding GAAP measure.
Weighted average diluted shares (in millions):
185.8
217.5
292.1
302.6
306.0
§ 65.9 million shares of common
 stock and $293.0 million of
 convertible debentures issued
 in 4Q09 through 2Q10
 
 

 
CNO Financial Group
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Book Value
CNO
*See Appendix for a reconciliation to the corresponding GAAP measure.
(in millions, except per-share amounts)
Book value per diluted share as of September 30, 2010 was $13.70
  Excludes AOCI
  Includes the effects of converting the $293.0 million of 7.0% debentures
 
 

 
CNO Financial Group
15
 
 

 
CNO Financial Group
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* Last twelve months
 
 

 
CNO Financial Group
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Financial Strength
CNO
*Risk-Based Capital (“RBC”) requirements provide a tool for insurance regulators to determine the
levels of statutory capital and surplus an insurer must maintain in relation to its insurance and
investment risks. The RBC ratio is the ratio of the statutory consolidated adjusted capital of our
insurance subsidiaries to RBC.
Consolidated RBC Ratio*
Liquidity
§ RBC increased to 320% in 3Q2010
  Positive impact from statutory operating
 income (+18 points)
  Primarily offset by net dividends paid to
 the holding company (-12 points)
  Does not include anticipated impact of
 WNIC merger (+9 points)
 
 

 
CNO Financial Group
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3Q Summary
Bankers Life
§ Earnings of $95.5 million, up 12%
  Increased earnings of $20 million due primarily to:
  Higher average yields on a larger asset base
  Improved Med Supp benefit ratio
  Partially offset by lower PFFS earnings of approximately $13 million
  3Q2009 favorably impacted by prior year reserve releases
§ Sales (NAP) down 11%
  Lower sales of Med Supp (-20%), LTC (-26%), and annuities (-3%);
 partially offset by higher life sales (+4%)
§ Additional LTC rate increase activity has commenced
 
 

 
CNO Financial Group
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Bankers Life
($ millions)
Quarterly NAP*
*PFFS and PDP sales are not comparable and are excluded from NAP in all periods; in addition, we no longer assume any of the risks on
PFFS contracts through reinsurance.
PFFS policies issued:
-0.2
-1.0
22.8
-0.4
0.1
PDP policies issued:
3.8
1.3
8.0
0.2
1.1
Policies issued and not included in NAP (net of chargebacks, in thousands):
Sales and Distribution Results
§ NAP down 11%
  Med Supp down due to customer
 preference for products with lower
 premiums and benefits
  Lower sales of LTC following pricing
 changes made to improve profitability
 
 

 
CNO Financial Group
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Bankers Life
5,258
5,309
5,312
5,353
§ Recruiting is down versus 2009, but
 comparable to 2008 levels
§ Producer force has remained stable
Total Producers
 
 

 
CNO Financial Group
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§ Maintain pricing discipline; introduced new
 lower cost, cost sharing product (Plan N)
§ Application submissions are flat to prior year,
 the mix is shifting to these lower premium
 plans but still maintains target margins and
 allows us to penetrate more households
§ Distribution is prepared to capitalize on
 changes occurring in private fee for service
 plans
§ Will evaluate introducing more granular rate
 structure and tighter underwriting
Bankers Strategy
§ Several leading carriers using
 Modernized Medigap plans to grow
 share with aggressive pricing
§ Some carriers offering “no questions
 asked” guaranteed issue plans up to
 age 71
§ New entrants attacking market
 including major healthcare plans
§ Expect greater competition as regional
 carriers exit Medicare Advantage
 market and distributors move away
 from individual major medical due to
 compressed margins
Highlights
Bankers Life
Med Supp Market
 
 

 
CNO Financial Group
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Bankers Life
§ For policies generally sold:
  Between 1992-2003 we will be filing for an additional increase ONLY on
 plans with inflation protection
  Between 2002-2005 we will be filing for an additional increase on ALL
 plans
§ For these two blocks, we will be filing for additional premium increases
  The projected financial impact is estimated to be $22 - $27 million after
 all states have approved and premium increases have been
 implemented
Additional rate increase filings commenced on our LTC portfolio in
October
LTC Rate Increase
 
 

 
CNO Financial Group
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Quarterly Earnings
($ millions)
Management believes that an analysis of income before net realized investment gains (losses), net of related amortization (a non-GAAP
financial measure), is important to evaluate the financial performance of our business, and is a measure commonly used in the life insurance
industry. Management uses this measure to evaluate performance because realized gains or losses can be affected by events that are
unrelated to a company’s underlying fundamentals. The table on Page 11 reconciles the non-GAAP measure to the corresponding GAAP
measure. See Appendix for a reconciliation of the return on equity measure to the corresponding GAAP measure.
Trailing 4 Quarter Operating Return on Allocated Capital: 12.6%
Bankers Life
 
 

 
CNO Financial Group
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Splitting the CIG Segment
Washington National
and OCB
§ Two new segments, consistent with how we are managing our business
  Washington National (primarily actively marketed lines of business)
  Markets and distributes supplemental health and traditional life insurance to middle-
 income consumers at home and at the worksite
  Products marketed through PMA and through independent agents
  Products are underwritten by Washington National Insurance Company
  Other CNO Business - “OCB” (primarily closed blocks of business)
  Blocks of interest-sensitive life insurance, traditional life insurance, annuities, long-term
 care insurance and other supplemental health products
  Not actively marketed
  Issued or acquired by Conseco Life Insurance Company and Washington National
 Insurance Company
§ Another step toward increased transparency
  Provides greater visibility into the performance of our actively marketed
 lines of business
  Sharpens focus on improving results of our closed blocks of business
 
 

 
CNO Financial Group
25
3Q Summary
Washington National
§ Earnings of $27.2 million, down 6.5%
  3Q2009 favorably impacted by reserve refinements related to
 supplemental health (comprised of specified disease, accident
 and hospital indemnity policies) of approximately $4 million
§ Sales (NAP) of $19 million, down 4%
  Decrease due to de-emphasis in Med supp and annuities
  NAP of core supplemental health products was $18 million, up
 11%
§ Strong supplemental health sales growth in both WNIC
 Independent and PMA channels
§ Solid recruiting results
 
 

 
CNO Financial Group
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Washington National
($ millions)
§ Supplemental health sales up 11%
  PMA up 15%
  WNIC* Independent flat
§ WNIC Independent voluntary
 worksite sales up 8%
  Up 22% YTD vs. 2009
3Q09 NAP
3Q10 NAP
3Q10 Sales Results
* Washington National Insurance Company
 
 

 
CNO Financial Group
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Quarterly Earnings
Washington National
Management believes that an analysis of income (loss) before net realized investment gains (losses), net of related amortization (a non-
GAAP financial measure), is important to evaluate the financial performance of our business, and is a measure commonly used in the life
insurance industry. Management uses this measure to evaluate performance because realized gains or losses can be affected by events
that are unrelated to a company’s underlying fundamentals. The table on Page 11 reconciles the non-GAAP measure to the corresponding
GAAP measure.
($ millions)
Trailing 4 Quarter Operating Return on Allocated Capital: 9.4%
 
 

 
CNO Financial Group
28
3Q Summary
Colonial Penn
§ Earnings of $7.8 million, up 5.4%
  Results for 3Q2010 reflect favorable life margins
§ Sales growth continues: NAP up 8%
  YTD sales up 10%
  YTD lead generation up 42%
 
 

 
CNO Financial Group
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Quarterly Earnings
Colonial Penn
($ millions)
Management believes that an analysis of income before net realized investment gains (losses), net of related amortization (a non-GAAP
financial measure), is important to evaluate the financial performance of our business, and is a measure commonly used in the life
insurance industry. Management uses this measure to evaluate performance because realized gains or losses can be affected by events
that are unrelated to a company’s underlying fundamentals. The table on Page 11 reconciles the non-GAAP measure to the corresponding
GAAP measure. See Appendix for a reconciliation of the return on equity measure to the corresponding GAAP measure.
Trailing 4 Quarter Operating Return on Allocated Capital: 7.7%
 
 

 
CNO Financial Group
30
3Q Summary
Other CNO Business
§ Loss of $24.4 million, compared to loss of $7.5 million
  Reduction in earnings of approximately $13 million due to
 additional amortization expense related to interest sensitive
 products
  Reduction in earnings of approximately $6 million due to the write
 -off of PVFP on LTC block
  Reduction in earnings of approximately $4 million due to
 increased legal settlement expenses
 
 

 
CNO Financial Group
31
Sharpened Focus
§ Segmentation provides transparency and brings strong focus on
 addressing such issues as:
  Non-Guaranteed Element Management
  Expense Management
  Risk Mitigation
§ Requires a methodical approach
§ Near term results expected to continue exhibiting volatility
  Portions of the business are in loss recognition
  Present value impact of some assumption changes
Other CNO Business
 
 

 
CNO Financial Group
32
Quarterly Earnings (Losses)
Other CNO Business
Management believes that an analysis of income (loss) before net realized investment gains (losses), net of related amortization (a non-
GAAP financial measure), is important to evaluate the financial performance of our business, and is a measure commonly used in the life
insurance industry. Management uses this measure to evaluate performance because realized gains or losses can be affected by events
that are unrelated to a company’s underlying fundamentals. The table on Page 11 reconciles the non-GAAP measure to the corresponding
GAAP measure.
($ millions)
Trailing 4 Quarter Operating Return on Allocated Capital: -6.6%
 
 

 
CNO Financial Group
33
CNO
§ Reduced guaranteed minimum interest rates for most interest sensitive product sales
§ Lowering credited rates
§ Reduced commissions
§ Factoring future premiums into our LTC liability duration and invested to match these
 longer durations
  Durations on our LTC business are long, but shorter than other companies actively
 selling LTC due to our target market
§ Factored into 3Q10 loss recognition testing
  Assumed continuation of current interest rates through 2011
  Resulted in a charge of approximately $13 million in the OCB segment
§ Increased portfolio yields in spite of the low interest rate environment
Addressing the Low Interest Rate
Environment
 
 

 
CNO Financial Group
34
Net Investment Income
CNO
($ millions)
General Account Investment Income
Yield:
5.62%
5.63%
5.76%
5.83%
5.86%
§ 3Q10 portfolio yield increase due
 primarily to sustained new money
 rates exceeding portfolio rate
 
 

 
CNO Financial Group
35
Realized Gains/Losses Recognized
through Net Income
CNO
 
 

 
CNO Financial Group
36
Unrealized Gain/Loss*
CNO
($ millions)
*Includes debt and equity securities classified as available for sale. Excludes investments from variable interest entities which we
consolidate under GAAP.
3Q09
4Q09
1Q10
2Q10
3Q10
 
 

 
CNO Financial Group
37
3Q10 Impairments
CNO
 
 

 
CNO Financial Group
38
Asset Allocation at 9/30/10*
CNO
($ millions)
*Excludes investments from variable interest entities which we consolidate under GAAP (the related liabilities are non-recourse to CNO).
 
 

 
CNO Financial Group
39
Investment Quality: Fixed Maturities*
CNO
Fixed Maturities, available for sale, by Rating
at 9/30/10 (Market Value)
 
% of Bonds which are Investment Grade:
9/30/09
93%
12/31/09
93%
3/31/10
93%
6/30/10
92%
9/30/10
92%
*Excludes investments from variable interest entities which we consolidate under GAAP (the related liabilities are non-recourse to CNO).
AAA
11%
AA
9%
A
26%
BBB
46%
<BBB
8%
§ 92% investment grade:
  Substantially unchanged
  Ratings migration pattern
 reverting to historical norms
 
 

 
CNO Financial Group
40
Alt-A at 9/30/10
CNO
§ 0.9% of total invested assets
§ Substantial proportion of investments purchased at discounts reflective of current market
 expectations for cash flows from collateral
§ Collateral performing better than overall Alt-A collateral universe in terms of delinquency and
 accumulated loss trends
§ All securities evaluated using market-consistent estimates of collateral performance
*Market value.
($ millions)
 
 

 
CNO Financial Group
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Prime Jumbo at 9/30/10
CNO
§ 3.4% of total invested assets
§ Substantial proportion of investments purchased at discounts reflective of current
 market expectations for cash flows from collateral
§ All securities evaluated using market-consistent estimates of collateral performance
§ Credit support remains substantial relative to anticipated cumulative losses
*Market value.
($ millions)
 
 

 
CNO Financial Group
42
CMBS at 9/30/10
CNO
(GAAP book value - $ millions)
Pre-2004
20.6%
2004
12.4%
2005
24.5%
2006
14.9%
2007
22.2%
2009
5.4%
 
 

 
CNO Financial Group
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CMBS at 9/30/10
CNO
§ 5.7% of invested assets
§ Collateral performing materially better than overall CMBS collateral universe in terms of delinquency
 and cumulative loss
§ All securities evaluated using market-consistent estimates of collateral performance
§ Substantial credit support inherent in structures relative to expected cumulative losses
*% of market value
($ millions)
 
 

 
CNO Financial Group
44
Commercial Mortgage Loans at 9/30/10
CNO
By Property Type
§ Current LTV of approximately 63%
§ Trailing debt service coverage ratio (DSCR) stable at approximately 1.48
2010
2.5%
2009
0.4%
2008
18.1%
2007
20.6%
2006
19.3%
2005
12.0%
2004 and Prior
27.1%
Office
37.5%
Indus.
17.4%
Other
0.2%
Retail
39.8%
Multi-
Family
5.1%
 
 

 
CNO Financial Group
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Summary
CNO
§ Stabilized earnings, generating excess capital
§ Completed WNIC merger and CIG re-segmentation
§ Focused on profitable growth
§ Strengthened liquidity, improved RBC
§ Positioned for early debt refinancing
 
 

 
CNO Financial Group
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Questions and Answers
 
 

 
CNO Financial Group
47
Appendix
 
 

 
CNO Financial Group
48
We will also be making the following terminology changes in our financial reports to more
accurately describe our business and/or for consistency with industry peers
.
(1) Includes specified disease, accident, and hospital indemnity products
(2) Includes supplemental health, Medicare supplement, and long term care products
Terminology Changes
 
 

 
CNO Financial Group
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Statutory Surplus ($ millions)
*Also applicable in 2010 for Debt to Capital ratio only.
**Excludes Accumulated Other Comprehensive Income (Loss), as defined by the senior credit facility.
$1,200
$1,100
Prior Amendment Level
New 2011 Level*
New 2012 Level
CNO
250%
200%
1.5x
2.0x
1.75x
225%
$1,300
Covenant Metrics
 
 

 
CNO Financial Group
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3Q10 Liquidity
CNO
($ millions)
 
 

 
CNO Financial Group
51
Adjusted operating earnings for the purpose of calculating operating return on allocated
capital is determined as follows:
Allocated capital is calculated as follows:
* A non-GAAP financial measure. Refer to the Appendix for a reconciliation to the corresponding GAAP measure.
Operating Return on Allocated Capital: 12.6% 9.4% 7.7% -6.6% -8.3% 5.5%
Operating Return on Allocated Capital Computation*
 
 

 
CNO Financial Group
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Commercial Mortgage Loans at 9/30/10
CNO
Pacific
9.9%
Mountain
9.9%
West North
Central
12.3%
West South
Central
6.1%
East North
Central
17.2%
East South
Central
5.7%
New England
8.7%
Middle
Atlantic
8.2%
South
Atlantic
22.0%
 
 

 
CNO Financial Group
53
Commercial Mortgage Loans at 9/30/10
By Maturity
CNO
($ millions)
 
 

 
CNO Financial Group
54
Collected Premiums
CNO
§ Trailing 4 quarters down 17%
  Decline at Bankers Life due
 to termination of PFFS
 reinsurance contracts and
 lower annuity sales, as
 expected
  Consistent growth at
 Colonial Penn
  Slight decline at Washington
 National primarily due to
 Wilton Re transaction in
 3Q2009
  Decline at OCB primarily
 due to Wilton Re transaction
 in 3Q2009 and continued
 run-off of inforce blocks, as
 expected
($ millions)
CP
Washington
National
Collected Premiums -Trailing 4 Quarters
3Q09
$4,423.1
4Q09
$4,114.8
BLC OTHER
1Q10
$3,937.2
BLC PFFS
2Q10
$3,819.6
3Q10
$3,651.1
OCB
 
 

 
CNO Financial Group
55
Segment Performance
Bankers Life
*Operating earnings exclude net realized gains (losses). See Appendix for corresponding GAAP measure of our consolidated results of
operations.
PTOI-Trailing 4 Quarters: $233.4 $278.0 $286.5  $287.2 $297.3
Revenues-Quarterly: $695.1 $654.5 $584.4 $563.9 $617.2
Pre-Tax Operating Income*
Revenues -Tr. 4 Quarters: $2,684.4 $2,647.5 $2,596.8 $2,497.9 $2,420.0
($ millions)
§ Earnings of $95.5 million, up 12%
  Higher average yields on a larger
 asset base
  Improved Med Supp benefit ratio
  3Q2009 favorably impacted by
 prior year reserve releases
 
 

 
CNO Financial Group
56
Premiums - Med Supp
§ First-year premiums up 29%
Med Supp - First-Year Premiums
Med Supp First-Year Prems.-Tr. 4 Qtrs: $86.5 $91.7 $99.2 $107.5 $114.1
Med Supp Total Premiums-Quarterly: $168.9 $173.8 $176.6 $168.8 $170.1
Med Supp NAP-Quarterly: $19.9 $56.8 $19.4 $21.0 $16.0
Med Supp NAP-Trailing 4 Quarters: $85.4 $114.3 $115.3 $117.1 $113.2
Bankers Life
($ millions)
 
 

 
CNO Financial Group
57
Premiums - Long-Term Care
($ millions)
First-Year Prems.-Tr. 4 Qtrs: $22.1 $17.7 $18.3 $19.1 $21.9
Total Premiums-Quarterly: $154.3 $149.5 $149.5 $146.6 $145.0
Long-Term Care - First-Year Premiums*
NAP-Quarterly: $9.8 $8.3 $8.6 $8.7 $7.2
NAP-Trailing 4 Quarters: $35.0 $35.4 $36.5 $35.4 $32.8
*Includes $6.6 million in 3Q09, $3.9 million in 4Q09, $5.0 million in 1Q10, $3.5 million in 2Q10, and $2.8 million in 3Q10 of premiums
ceded under business reinsurance agreement.
3Q09
(Direct)
$9.5
4Q09
(Direct)
$9.8
1Q10
(Direct)
$9.8
2Q10
(Direct)
$9.0
3Q10
(Direct)
$8.5
Bankers Life
§ Net first-year premiums* up 97%,
 reflecting reduction in new
 business reinsurance
 
 

 
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Premiums - Life Insurance
($ millions)
First-Year Prems.-Tr. 4 Qtrs: $79.8 $82.6 $86.0 $91.4 $93.8
Total Premiums-Quarterly: $63.2 $61.4 $46.5 $52.1 $54.8
Life - First-Year Premiums
NAP-Quarterly: $15.8 $13.7 $15.8 $17.3 $16.3
NAP-Trailing 4 Quarters: $55.4 $57.7 $60.9 $62.6 $63.1
SPWL
Non-
SPWL
3Q09
$23.4
$10.5
$12.9
4Q09
$23.0
$10.8
$12.2
1Q10
$20.2
$9.6
$10.6
2Q10
$24.8
$12.4
$12.4
3Q10
$25.8
$11.9
$13.9
Bankers Life
§ Fluctuations in first-year
 premiums primarily reflect
 variance in sales of single-
 premium policies
 
 

 
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Premiums - Annuity
($ millions)
First-Year Prems.-Tr. 4 Qtrs: $1,270.3 $1,057.1 $979.1 $984.4 $965.1
Total Premiums-Quarterly: $284.7 $198.2 $224.4 $281.1 $265.8
Annuity - First-Year Premiums
Bankers Life
 § First-year premiums down 7%
 
 

 
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Annuity Surrenders
IA Surrenders
(annualized quarterly rate)
Non-IA Surrenders
(annualized quarterly rate)
Bankers Life
§ Total account value:
  IAs - $1.9 billion
  Non-IAs - $4.8 billion
§ Average account value:
  IAs - $1.8
  Non-IAs - $4.8 billion
  IAs - 96%
  Non-IAs - 86%
 
 

 
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Benefit Ratio* - PDP
*We calculate benefit ratios by dividing insurance policy benefits by insurance policy income.
Bankers Life
§ Down 3.6 points, impacted by
 improved pricing and plan design
 changes
 
 

 
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Benefit Ratio* - Med Supp
*We calculate benefit ratios by dividing insurance policy benefits by insurance policy income.
Bankers Life
§ 3Q10 impacted by favorable
 claims experience
 
 

 
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63
Interest-Adjusted Benefit
Ratio* - LTC
*We calculate interest-adjusted benefit ratios by dividing insurance policy benefits less interest income on the accumulated assets
backing the insurance liabilities by insurance policy income.
Trailing 4 Quarter Avg.: 68.2% 67.9% 69.6% 71.0% 71.7%
Qtrly. non-int. adjusted: 108.3% 104.3% 114.4% 113.0% 114.2%
Bankers Life
§ Stable results overall
§ 3Q09 impacted by reserve
 releases related to policyholder
 actions following rate increases
 
 

 
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Segment Performance
Washington National
*Operating earnings exclude net realized gains (losses). See Appendix for corresponding GAAP measure of our consolidated results of
operations.
PTOI-Trailing 4 Quarters: $133.7 $110.9 $104.9 $100.8 $98.9
Revenues-Quarterly: $198.2 $191.3 $191.1 $190.8 $191.6
Pre-Tax Operating Income (Loss)*
Revenues-Tr. 4 Quarters: $801.1 $788.3 $780.2 $771.4 $764.8
($ millions)
§ Earnings of $27.2 million, down
 6.5%
  3Q2009 favorably impacted by
 reserve refinements related to
 supplemental health products of
 approximately $4 million
 
 

 
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Premiums - Med Supp
($ millions)
First-Year Prems.-Tr. 4 Qtrs:  $8.0  $7.2 $6.9 $6.1 $4.6
Total Premiums-Quarterly:  $46.9  $43.7 $40.7 $38.7 $37.9
Med Supp - First-Year Premiums
NAP-Quarterly:  $1.3 $1.5 $1.1 $0.7 $0.4
NAP-Trailing 4 Quarters:  $7.8 $5.8 $5.2 $4.6 $3.7
§ First-year collections down 68%
  Focus on core products (i.e.,
 supplemental health)
 
 

 
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Premiums -
Supplemental Health
Washington National
($ millions)
First-Year Prems.-Tr. 4 Qtrs: $43.6 $45.4 $47.7 $49.7 $50.9
Total Premiums-Quarterly: $96.2 $99.0 $99.6 $100.2 $101.5
Supplemental Health - First-Year Premiums
NAP-Quarterly: $16.1 $15.2 $14.6 $17.5 $18.0
NAP-Trailing 4 Quarters: $54.3 $57.5 $60.6 $63.4 $65.3
§ NAP up 11%
  Increased focus on supplemental
 health products
  Momentum increasing in Worksite
 market
 
 

 
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67
Interest-Adjusted Benefit Ratio* -
Supplemental Health Insurance
Trailing 4 Quarter Avg.: 41.2%  46.0% 47.8% 48.4% 50.3%
Qtrly. non-int. adjusted: 76.6%  82.0% 82.3% 83.2% 81.3%
*We calculate interest-adjusted benefit ratios by dividing insurance policy benefits, less interest income on the accumulated assets backing
the insurance liabilities, by insurance policy income.
§ Up 7.6 points vs. 3Q09
§ Non-interest adjusted ratio
 81.3% vs. 3Q09 76.6%
 
 

 
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Segment Performance
Colonial Penn
*Operating earnings exclude net realized gains (losses). See Appendix for corresponding GAAP measure of our consolidated results of
operations.
PTOI-Trailing 4 Quarters: $30.2 $29.4 $29.6 $26.2 $26.6
Revenues-Quarterly: $58.1 $57.8 $58.1 $59.1 $58.9
Pre-Tax Operating Income*
Revenues -Tr. 4 Quarters: $235.1 $235.7 $236.7 $233.1 $233.9
($ millions)
§ Earnings of $7.8 million, up
 5.4%
  Results for 3Q2010 reflect
 favorable life margins
 
 

 
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Premiums - Life Insurance
Colonial Penn
($ millions)
First-Year Prems.-Tr. 4 Qtrs: $34.4 $33.0 $31.7 $31.4 $31.6
Total Premiums-Quarterly: $45.6 $48.9 $47.3 $46.7 $46.9
Life - First-Year Premiums
NAP-Quarterly: $10.6 $8.4 $13.1 $12.2 $11.5
NAP-Trailing 4 Quarters: $44.3 $41.9 $42.7 $44.3 $45.2
§ Sales (NAP) up 8%
  YTD sales up 10%
  YTD lead generation up 42%
 
 

 
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Segment Performance
Other CNO Business
*Operating earnings exclude net realized gains (losses). See Appendix for corresponding GAAP measure of our consolidated results of
operations.
PTOI-Trailing 4 Quarters: $(28.2) $(43.6) $(43.1) $(30.3) $(47.2)
Revenues-Quarterly: $183.0 $166.4 $167.4 $153.6 $172.2
Pre-Tax Operating Income (Loss)*
Revenues-Tr. 4 Quarters: : $724.2 $712.3 $699.7 $670.4 $659.6
($ millions)
§ Losses of $24.4 million compared to
 3Q2009 losses of $7.5 million
  Additional amortization expense in
 interest sensitive products (-$13
 million)
  Write-off of PVFP on LTC block (-$6
 million)
  Increased legal settlement expenses
 (-$4 million)
 
 

 
CNO Financial Group
71

Information Related to Certain Non-GAAP Financial Measures
The following provides additional information regarding certain non-GAAP measures used in this presentation. A non-GAAP
measure is a numerical measure of a company’s performance, financial position, or cash flows that excludes or includes amounts
that are normally excluded or included in the most directly comparable measure calculated and presented in accordance with
GAAP. While management believes these measures are useful to enhance understanding and comparability of our financial
results, these non-GAAP measures should not be considered as substitutes for the most directly comparable GAAP measures.
Additional information concerning non-GAAP measures is included in our periodic filings with the Securities and Exchange
Commission that are available in the “Investors - SEC Filings” section of CNO’s website, www.CNOinc.com.
Operating earnings measures
Management believes that an analysis of net income applicable to common stock before loss on extinguishment or modification of
debt, net realized gains or losses and increases to our valuation allowance for deferred tax assets (“net operating income,” a non-
GAAP financial measure) is important to evaluate the performance of the Company and is a key measure commonly used in the
life insurance industry. Management uses this measure to evaluate performance because loss on extinguishment or modification
of debt, realized investment gains or losses and increases to our valuation allowance for deferred tax assets are unrelated to the
Company’s continuing operations.
 
 

 
CNO Financial Group
72

Information Related to Certain Non-GAAP Financial Measures
A reconciliation of net income applicable to common stock to net operating income (and related per-share amounts) is as follows
(dollars in millions, except per-share amounts):
 
 

 
CNO Financial Group
73
Book value, excluding accumulated other comprehensive income (loss), per share
This non-GAAP financial measure differs from book value per share because accumulated other comprehensive income (loss) has been
excluded from the book value used to determine the measure. Management believes this non-GAAP financial measure is useful because it
removes the volatility that arises from changes in accumulated other comprehensive income (loss). Such volatility is often caused by changes in
the estimated fair value of our investment portfolio resulting from changes in general market interest rates rather than the business decisions
made by management.
 
A reconciliation from book value per share to book value per share, excluding accumulated other comprehensive income (loss) is as follows
(dollars in millions, except per share amounts):

Information Related to Certain Non-GAAP Financial Measures
 
 

 
CNO Financial Group
74
Operating return measures
Management believes that an analysis of return before loss on extinguishment or modification of debt, net realized gains or losses, and
increases to our valuation allowance for deferred tax assets (“net operating income,” a non-GAAP financial measure) is important to evaluate the
performance of the Company and is a key measure commonly used in the life insurance industry. Management uses this measure to evaluate
performance because loss on extinguishment or modification of debt, realized investment gains or losses, and increases to our valuation
allowance for deferred tax assets are unrelated to the Company’s continued operations.
This non-GAAP financial measure also differs from return on equity because accumulated other comprehensive income (loss) has been
excluded from the value of equity used to determine this ratio. Management believes this non-GAAP financial measure is useful because it
removes the volatility that arises from changes in accumulated other comprehensive income (loss). Such volatility is often caused by changes in
the estimated fair value of our investment portfolio resulting from changes in general market interest rates rather than the business decisions
made by management.
In addition, our equity includes the value of significant net operating loss carryforwards (included in income tax assets). In accordance with
GAAP, these assets are not discounted, and accordingly will not provide a return to shareholders (until after it is realized as a reduction to taxes
that would otherwise be paid). Management believes that excluding this value from the equity component of this measure enhances the
understanding of the effect these non-discounted assets have on operating returns and the comparability of these measures from period-to-
period. Operating return measures are used in measuring the performance of our business units and are used as a basis for incentive
compensation.
All references to return on allocated capital measures assume a capital allocation based on a 275% targeted risk-based capital at the segment
level. Additionally, corporate debt has been allocated to the segments.

Information Related to Certain Non-GAAP Financial Measures
 
 

 
CNO Financial Group
75
The calculations of: (i) operating return on allocated capital, excluding accumulated other comprehensive income (loss) and net operating
loss carryforwards (a non-GAAP financial measure); and (ii) return on equity, for the twelve months ended September 30, 2010, are as
follows (dollars in millions):
(Continued on next page)

Information Related to Certain Non-GAAP Financial Measures
 
 

 
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76
A reconciliation of pretax operating earnings (a non-GAAP financial measure) to segment operating return (loss) and consolidated net income
(loss) for the twelve months ended September 30, 2010, is as follows (dollars in millions):
(Continued on next page)

Information Related to Certain Non-GAAP Financial Measures
 
 

 
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A reconciliation of average allocated capital (for the purpose of determining return on allocated capital), excluding accumulated other
comprehensive income (loss) and net operating loss carryforwards (a non-GAAP financial measure) to average common shareholders’ equity, is
as follows (dollars in millions):
(Continued on next page)
(Continued from previous page)

Information Related to Certain Non-GAAP Financial Measures
 
 

 
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A reconciliation of consolidated capital, excluding accumulated other comprehensive income (loss) and net operating loss carryforwards (a non-
GAAP financial measure) to common shareholders’ equity, is as follows (dollars in millions):
(Continued from previous page)

Information Related to Certain Non-GAAP Financial Measures
 
 

 
CNO Financial Group
79
A reconciliation of the debt to capital ratio to debt to capital, excluding accumulated other comprehensive income (loss) is as follows (dollars in
millions):
Debt to capital ratio, excluding accumulated other comprehensive income (loss)
This non-GAAP financial measure differs from the debt to capital ratio because accumulated other comprehensive income (loss) has been
excluded from the value of capital used to determine this measure. Management believes this non-GAAP financial measure is useful because it
removes the volatility that arises from changes in accumulated other comprehensive income (loss). Such volatility is often caused by changes in
the estimated fair value of our investment portfolio resulting from changes in general market interest rates rather than the business decisions
made by management.
 

Information Related to Certain Non-GAAP Financial Measures