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Segment Information (Detail) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Segment Reporting Information        
Revenue $ 36,852 $ 47,238 $ 108,113 $ 142,374
Operating expenses 36,840 47,045 109,867 142,077
Income (Loss) from operations 12 193 (1,754) 297
Less reconciling items:        
Stock based compensation     7,809 9,024
Amortization of intangible assets from acquisitions [1]       434
Acquisition and disposition related costs 81   199 (68)
Other expense 11 19 48 56
Income (loss) from continuing operations before provision for income taxes   174 (1,806) 254
Call Driven        
Segment Reporting Information        
Revenue 36,135 46,379 105,621 137,728
Archeo        
Segment Reporting Information        
Revenue 717 859 2,492 4,646
Operating Segments        
Segment Reporting Information        
Revenue 36,852 47,238 108,113 142,374
Operating expenses 34,408 44,025 101,859 132,698
Income (Loss) from operations 2,444 3,213 6,254 9,676
Less reconciling items:        
Stock based compensation 2,351 3,020 7,809 9,013
Amortization of intangible assets from acquisitions       434
Acquisition and disposition related costs 81   199 (68)
Other expense 12 19 52 43
Income (loss) from continuing operations before provision for income taxes   174 (1,806) 254
Operating Segments | Call Driven        
Segment Reporting Information        
Revenue 36,135 46,379 105,621 137,728
Operating expenses 33,958 43,100 99,412 129,140
Income (Loss) from operations 2,177 3,279 6,209 8,588
Operating Segments | Archeo        
Segment Reporting Information        
Revenue 717 859 2,492 4,646
Operating expenses 450 925 2,447 3,558
Income (Loss) from operations $ 267 $ (66) $ 45 $ 1,088
[1] Components of amortization of intangible assets from acquisitions: Service costs $ 434 $ - $ - $ -