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Segments
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segments Segments
The Company’s chief operating decision maker reviews financial performance and allocates resources based on two segments as follows:

NET Services - which operates primarily under the brands LogistiCare and Circulation, is the largest manager of NEMT programs for state governments and MCOs in the U.S and includes the Company’s activities for executive, accounting, finance, internal audit, tax, legal, certain strategic and development functions and the Company's now dissolved captive insurance company.

Matrix Investment ("Matrix") - which consists of a minority investment in Matrix, provides a broad array of assessment and care management services that improve health outcomes for individuals and financial performance for health plans. Matrix’s national network of community-based clinicians delivers in-home and on-site services while its fleet of mobile health clinics provides community-based care with advance diagnostic capabilities.

The following tables set forth certain financial information from continuing operations attributable to the Company’s business segments (in thousands):
 Three months ended September 30, 2020
 NET ServicesMatrixTotal
 Service revenue, net
$320,619 $— $320,619 
Service expense235,543 — 235,543 
General and administrative expense34,441 — 34,441 
Depreciation and amortization7,301 — 7,301 
Operating income$43,334 $— $43,334 
Equity in net income of investee$— $10,325 $10,325 
Investment in equity method investee$— $141,292 $141,292 
Total assets (continuing operations)$649,986 $141,292 $791,278 


Nine months ended September 30, 2020
NET ServicesMatrix Total
Service revenue, net$970,166 $— $970,166 
Service expense764,310 — 764,310 
General and administrative expense86,435 — 86,435 
Depreciation and amortization17,199 — 17,199 
Operating income$102,222 $— $102,222 
Equity in net income of investee$— $12,200 $12,200 
Investment in equity method investee$— $141,292 $141,292 
Total assets (continuing operations)$649,986 $141,292 $791,278 
 Three months ended September 30, 2019
 NET ServicesMatrixTotal
Service revenue, net$393,385 $— $393,385 
Service expense356,271 — 356,271 
General and administrative expense15,979 — 15,979 
Depreciation and amortization4,148 — 4,148 
Operating income$16,987 $— $16,987 
Equity in net loss of investee$— $(3,188)$(3,188)
Investment in equity method investee$— $154,532 $154,532 
Total assets (continuing operations)$465,688 $154,532 $620,220 


Nine months ended September 30, 2019
NET ServicesMatrixTotal
Service revenue, net$1,125,111 $— $1,125,111 
Service expense1,042,717 — 1,042,717 
General and administrative expense52,241 — 52,241 
Depreciation and amortization12,976 — 12,976 
Operating income$17,177 $— $17,177 
Equity in net loss of investee$— $(6,159)$(6,159)
Investment in equity method investee$— $154,532 $154,532 
Total assets (continuing operations)$465,688 $154,532 $620,220