Property and Equipment - Summary of Property and Equipment (Details) - USD ($) $ in Thousands	12 Months Ended
Dec. 31, 2021	Dec. 31, 2020
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 103,894	$ 80,592
Less accumulated depreciation	(50,345)	(53,048)
Total property and equipment, net	53,549	27,544
Software
Property, Plant and Equipment [Line Items]
Property and equipment, gross	35,323	31,830
Computer and telecommunications equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 31,417	28,446
Monitoring equipment
Property, Plant and Equipment [Line Items]
Estimated useful life	3 years
Property and equipment, gross	$ 12,950	0
Leasehold improvements
Property, Plant and Equipment [Line Items]
Estimated useful life	7 years
Property and equipment, gross	$ 7,524	8,419
Construction and development in progress
Property, Plant and Equipment [Line Items]
Property and equipment, gross	6,598	4,721
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 3,906	2,330
Automobiles
Property, Plant and Equipment [Line Items]
Estimated useful life	5 years
Property and equipment, gross	$ 3,998	4,846
Buildings
Property, Plant and Equipment [Line Items]
Property and equipment, gross	1,886	0
Land
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 292	$ 0
Minimum \| Software
Property, Plant and Equipment [Line Items]
Estimated useful life	3 years
Minimum \| Computer and telecommunications equipment
Property, Plant and Equipment [Line Items]
Estimated useful life	3 years
Minimum \| Furniture and fixtures
Property, Plant and Equipment [Line Items]
Estimated useful life	5 years
Minimum \| Buildings
Property, Plant and Equipment [Line Items]
Estimated useful life	30 years
Maximum \| Software
Property, Plant and Equipment [Line Items]
Estimated useful life	10 years
Maximum \| Computer and telecommunications equipment
Property, Plant and Equipment [Line Items]
Estimated useful life	5 years
Maximum \| Furniture and fixtures
Property, Plant and Equipment [Line Items]
Estimated useful life	10 years
Maximum \| Buildings
Property, Plant and Equipment [Line Items]
Estimated useful life	40 years

Amount of accumulated depreciation, depletion and amortization for physical assets used in the normal conduct of business to produce goods and services.

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