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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 

 
FORM 10
 
GENERAL FORM FOR REGISTRATION OF SECURITIES
 
Pursuant to Section 12(b) or (g) of The Securities Exchange Act of 1934
 

 
HEWITT HOLDINGS LLC
(Exact name of registrant as specified in its charter)
 
ILLINOIS
 
36-3974824
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
 
100 HALF DAY ROAD
LINCOLNSHIRE, ILLINOIS 60069
(Address of principal executive offices, including Zip Code)
 
847-295-5000
(Registrant’s Telephone Number, Including Area Code)
 
Securities to be registered pursuant to Section 12(b) of the Act:
 
NONE
 
Securities to be registered pursuant to Section 12(g) of the Act:
 
LIMITED LIABILITY COMPANY INTERESTS
 


Table of Contents
 
HEWITT HOLDINGS LLC
 
FORM 10
 
INDEX
 
Item

       
Page

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3
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14
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34
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35
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41
  
42

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ITEM 1. Business
 
OVERVIEW
 
Hewitt Holdings LLC is an Illinois limited liability company. The subsidiaries of Hewitt Holdings are Hewitt Associates, Inc. and its subsidiaries and the “Property Entities” which consist of Hewitt Properties I LLC, Hewitt Properties II LLC, Hewitt Properties III LLC, Hewitt Properties IV LLC, Hewitt Properties V LLC, Hewitt Properties VI LLC, Hewitt Properties VII LLC and The Bayview Trust.
 
We use the terms “Hewitt Holdings” and “the Company” to refer to Hewitt Holdings LLC and its subsidiaries. We use the term “Hewitt Associates” to refer to Hewitt Associates, Inc. and its subsidiaries and, with respect to the period prior to Hewitt Associates’ transition to a corporate structure on May 31, 2002, the businesses of Hewitt Associates LLC and its subsidiaries and its then affiliated companies, Hewitt Financial Services LLC and Sageo LLC (“Hewitt Associates LLC and Affiliates”).
 
We use the term “owner” to refer to the individuals who are current or retired members of Hewitt Holdings. These individuals (with the exception of our retired owners) became employees of Hewitt Associates upon the completion of Hewitt Associates’ transition to a corporate structure on May 31, 2002.
 
The Company was founded in 1940 and operated as a general partnership until 1994 when it converted to a limited liability company structure. On October 1, 1994, the Company’s name was changed to Hewitt Holdings LLC, Hewitt Associates LLC was formed as a wholly-owned subsidiary, and the operating business was assigned to Hewitt Associates LLC. Substantially all of the real estate assets and related mortgage debt were retained at Hewitt Holdings.
 
In fiscal 2002, Hewitt Associates completed its transition to a corporate structure. Hewitt Associates, Inc. was formed as a subsidiary of Hewitt Holdings and on May 31, 2002, Hewitt Holdings transferred all of its ownership interests in Hewitt Associates LLC to Hewitt Associates, Inc. in exchange for 70,819,520 shares of Class B common stock of Hewitt Associates, Inc. Each owner retained an interest in Hewitt Holdings following the transition and, through Hewitt Holdings, has an indirect interest in the shares of Class B common stock of Hewitt Associates, Inc. held by Hewitt Holdings. On June 27, 2002, Hewitt Associates, Inc. completed an initial public offering of shares of its Class A common stock. The shares of Class B common stock held by Hewitt Holdings currently constitute 72% of the outstanding common stock of Hewitt Associates, Inc.
 
Hewitt Holdings is now a holding company whose only business is (i) to hold 72% of the outstanding common stock of its principal operating subsidiary, Hewitt Associates, for the benefit of Hewitt Holdings’ owners and (ii) to own, finance and lease real estate assets which are primarily used by Hewitt Associates in operating its business.
 
During the fiscal year ended September 30, 2002, Hewitt Associates’ revenues represented all of Hewitt Holdings’ total revenues and Hewitt Holdings’ third-party rental income was insignificant. For additional information on Hewitt Associates, Inc., we refer you to summarized information included in this Form 10 and to Hewitt Associates, Inc.’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission (“SEC”) on November 22, 2002, and its Registration Statement on Form S-1 (File No. 333-84198) filed with the SEC in connection with its initial public offering.
 
Hewitt Holdings owns significant real estate assets through the Property Entities. Substantially all of the activities of the Property Entities involve assets that are leased to Hewitt Associates. The investments in these properties were funded through capital contributions of Hewitt Holdings’ owners and third-party debt. (See Item 3., Properties, for additional information).
 
HEWITT ASSOCIATES, INC.
 
Hewitt Associates, Inc. is a global provider of human resources outsourcing and consulting services. Hewitt Associates’ mission is to excel, around the world, at helping its clients and their people succeed together. In the fiscal year ended September 30, 2002, Hewitt Associates provided services to more than 2,000 clients.

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Since Hewitt Associates’ founding in 1940, Hewitt Associates has continuously extended and expanded its human resources service offerings. Early in its history, Hewitt Associates specialized in providing actuarial services for sponsors of retirement plans and executive compensation consulting. These remain core competencies of the firm today. Benefits legislation in the 1970’s and the proliferation of flexible benefits and 401(k) programs in the 1980’s substantially increased companies’ needs for advisory and administrative services related to health and welfare benefits, retirement benefits and compensation programs. In 1991, Hewitt Associates introduced its Total Benefit Administration system, which we believe is the first technology platform for outsourcing the administration of the three major benefit service areas in an integrated fashion. Following significant investments in technology and with over twelve years of experience, outsourcing is now our largest business segment. Hewitt Associates is expanding the breadth of its services to include additional human resources services and to increase the penetration of geographic areas outside of the United States.
 
Of our $1.7 billion of net revenues in fiscal 2002, 65% was generated in the outsourcing business and 35% was generated in the consulting business. Also, no client represented more than 10% of net revenues.
 
Our outsourcing business is comprised of three core benefits administration services as well as our new human resources business process outsourcing services. Our consulting business is comprised of three core service areas. We believe that our leadership position in both outsourcing and consulting, and our ability to provide integrated solutions across and within both our outsourcing and consulting businesses, are important competitive advantages.
 
Through our outsourcing business, we apply our benefits and human resources expertise and employ our integrated technology platform and other tools to administer our clients’ benefit programs and broader human resource programs. Benefits outsourcing includes health and welfare (such as medical plans), defined contribution (such as 401(k) plans) and defined benefit (such as pension plans). We assume and automate the resource-intensive processes required to administer our clients’ benefit programs and provide technology-based employee self-service tools that support decision-making and transactions by our clients and their employees. With the information and tools that we provide, we help our clients optimize the return on their human resource investments.
 
To date, we have provided our benefits outsourcing services primarily to large companies with complex benefit programs. As of September 30, 2002, we were providing outsourcing services to approximately 200 clients (typically through three- to five-year contracts) representing a total of 335 benefit services. We define a benefit outsourcing client as a company which has outsourced to us the administration of one or more of the three core benefit services. We define a benefit service as any one of the three benefit administration services that we provide for a client. As a result, for clients who offer health and welfare, defined contribution and defined benefit programs, we have the opportunity to provide three benefit services. We are focused on developing deep client relationships and establishing ourselves as the benefits outsourcer of choice across all three benefit services.
 
Through our human resources business process outsourcing (“HR BPO”) solution, we provide human resource technology management and hosting, an integrated customer service center, content management, data management support, and back office services. Our proprietary HR WorkWays portal provides personalized role-based information and access for employees, managers, and human resource professionals. We started delivering HR BPO services to our first client on October 1, 2002. Our services for that client include HR WorkWays, the HR service center, HR data management, time administration, compensation administration, workforce analytics, and ongoing delivery of our benefits outsourcing services.
 
Through our consulting business, we provide a wide array of consulting and actuarial services covering the design, implementation, communication and operation of health and welfare, compensation and retirement plans, and broader human resources programs and processes. Our consulting clients include a diverse base of companies, many of which have been clients for a long time. Of our 100 largest consulting clients in fiscal year 2002 (ranked by revenues), 87 were consulting clients in each of the last five years.
 
Industry Background
 
Human resources outsourcing and consulting is growing rapidly in today’s increasingly service- and knowledge-based economy as companies view the effective management of human capital as critical to optimizing business results. As companies strive to improve profitability and productivity, the effectiveness of human resources

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expenditures is an area of increased focus. Furthermore, the increasing complexity of human resources processes and programs, the need to develop new or improved programs in response to changing regulations or competitive pressures, and the desire to realize a high return on investments in these programs, all contribute to the rising premium placed on effective human resources.
 
The global business environment is becoming increasingly complex, competitive and technology focused, and employees and employers are demanding more choice and self-management of benefits. The shift from a manufacturing-based economy to a service- and knowledge-based economy places a greater premium on a company’s ability to attract, motivate and retain the human capital necessary to generate value. At the same time, competition for talent will become more intense as the estimated number of 25- to 44-year-old U.S. workers is expected to decline from 70 million in 2000 to 68 million by 2010, while the trend of historically low unemployment among college educated professionals (2.3% in 2001) continues, according to the U.S. Bureau of Labor Statistics. As a result, companies are increasingly seeking outside consultants for guidance on human resources issues.
 
Companies are focused on maximizing the return on their benefit investments by structuring benefit programs that meet employee needs and expectations and by delivering those benefits efficiently. Companies are recognizing that in order to attract, motivate and retain talented employees, they must provide benefits that are viewed as valuable as well as tools that enable employees to make choices regarding their benefits and to conduct related transactions. At the same time, companies are challenged by rising health care costs, the growing complexity of health and welfare and retirement plans, frequent technological changes, the need to comply with changing regulations and the demands of their employees for choice, information and responsiveness. Consequently, companies are seeking outside assistance with the design, management and administration of their benefit programs.
 
International Data Corporation (“IDC”) projects U.S. human resources spending to grow at a 15.9% compounded annual growth rate over the next 5 years. This growth projection consists of 30% compounded annual growth for human resources business process outsourcing and 11% for human resources processing services (e.g. benefits outsourcing and payroll). Outsourcing is an effective solution for companies that seek to reduce and control their operating costs and shift management’s focus from non-core administrative activities to core business priorities. Outsourcing non-core activities also enables companies to access superior capabilities and technologies not available internally, and concentrate resources on their core business strategies. Benefits administration outsourcing includes transactional functions such as benefits program administration (such as providing enrollment materials, recordkeeping and COBRA administration), regulatory compliance, claims management and participant call center management, as well as strategic components such as benefits program design and provider selection. The three primary areas of benefits administration that companies outsource today are health and welfare, defined contribution and defined benefit programs.
 
According to IDC, the U.S. human resources consulting industry was over $12.3 billion in 2001 and is expected to grow at a compound annual growth rate of 14% to nearly $23.2 billion by 2006. The human resources consulting market, as defined by IDC, includes benefit plan design, leadership development, human resources process re-engineering and organizational design.
 
Business Segments
 
Our two principal business segments are outsourcing and consulting. While we report revenues and direct expenses based on these two segments, we present our offering to clients as an integrated continuum of human resource services. We refer you to Management’s Discussion and Analysis of Financial Condition and Results of Operations and Note 23 in the notes to the consolidated financial statements for additional information regarding our segment results and geographic data.
 
Outsourcing
 
Today, the most significant part of our outsourcing segment consists of benefit outsourcing services. In addition, we have built on our experience in benefits outsourcing to offer employers the ability to outsource a wide range of

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human resource activities through our human resources business process outsourcing (“HR BPO”) solution, our newest client offering.
 
Outsourcing represented 65% of our net revenues in fiscal 2002. We deliver outsourcing services primarily to large organizations with complex benefit programs. During fiscal 2002, 94 of our outsourcing clients were Fortune 500 companies. Our outsourcing clients typically sign three- to five-year contracts and most of our clients have renewed their contracts with us upon expiration of the initial term.
 
Through our technology-based platform, Total Benefit Administration, we provide an automated solution to our clients’ benefit-related processes that is flexible enough to adapt to a broad range of program complexity and to accommodate the needs of clients ranging in size from 1,000 to over 500,000 participants. Our outsourcing services are designed to help clients eliminate inefficiencies in benefits delivery to employees, continue to meet business objectives in a changing environment and meet compliance obligations of their benefit programs. We relieve human resources managers of the resource-intensive day-to-day processes required in the administration of benefit programs, including recordkeeping, data management, systems integration and transaction and decision support. We follow a comprehensive protocol to develop an understanding of our clients’ needs, learn their systems and culture and jointly define their objectives. Total Benefit Administration provides a secure solution to manage participant data, record and manage transactions executed by participants and administer benefit payroll deductions. In addition, Total Benefit Administration facilitates the transmission and transfer of data between our clients and both their participants and outside parties (such as health plans, trustees and investment managers). We also provide plan sponsors with web-based tools that enable them to report on and analyze the return on investment in their benefit programs, facilitate project management with us and interact with a community of their peers.
 
Our outsourcing services enable our clients to satisfy their employees’ needs for choice, information and decision-making tools. We offer our clients’ employees three channels for interfacing with us: Internet, automated voice response system and call centers. This multiple access approach encourages employees’ self-management of their benefits, which in turn helps our clients manage and reduce their benefit costs. Our web-based tool, Your Benefit Resources, is fully integrated with the Total Benefit Administration platform and provides participants with personalized content and fast, accurate, and easy-to-use decision support tools that allow “real-time” management of their benefit decisions and transactions. Your Benefit Resources also provides participants with seamless integrated interfaces to outside providers of services such as investment advice and health care provider directories. Automated voice response provides participants certain transaction capabilities over the phone. These self-management solutions can be further enhanced through AccessDirect, a multichannel platform for navigation and access services providing a personalized directory service that enables employees to connect to their human resources and benefit providers. For participants who need more assistance with benefit issues, we staff our call centers with employees who receive intensive training in issues specific to the client’s benefit plans.
 
Our three principal categories of employee benefit program outsourcing services are:
 
Health and Welfare;
 
Defined Contribution; and
 
Defined Benefit.
 
Health and Welfare. Administering health and welfare benefit programs is an important and complex task for employers who must manage both the rising cost of providing health insurance and employees’ demands for increased choice of health and welfare benefit options. Every year, each company has a period of time (typically three to four weeks), during which employees are required to make decisions regarding their health and welfare options and enroll in programs for the following year. Each employer must communicate its benefit offerings by providing employees with information explaining the available options and answering employees’ questions regarding the various alternatives. Once employees have submitted their choices, the employer must then accurately communicate these choices to provider organizations. For companies managing benefits administration internally, staffing a human resources department with adequate support to effectively and efficiently handle this annual surge of activity is extremely challenging. Furthermore, ongoing health and welfare administration requires managing payroll deduction and status data that determine each participant’s health plan eligibility and transmitting eligibility data to health plans and providers.

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Our technology-based delivery model offers employers a cost-effective and efficient solution to their health and welfare benefits administration needs. We are able to manage the annual enrollment process in a seamless manner for the employer and have the ability to clearly communicate to employees their available choices. We also are able to deliver significant value to our clients outside of the annual enrollment process and in the context of ongoing benefits administration. For example, Hewitt Associates Connections, our automated data management and premium payment process, connects us with more than 250 insurance companies and other health plan providers in the United States, Canada and Puerto Rico, facilitating data transfer, resolving quality issues, validating participant eligibility and paying premiums in order to eliminate overpayment to health plans. Additionally, we offer automatic payment of employees’ portion of program costs, providing significant efficiencies to the employer and helping to ensure that contributions to health plans for inactive employees and retirees are appropriately credited. We also document and report issues and statistics to assist plan sponsors in achieving better plan performance.
 
Our services are available to participants 24 hours a day, seven days a week. Your Benefit Resources enables participants to enroll in and manage their health and welfare benefits via the Internet. In addition to using Your Benefit Resources to obtain information about the various options available and model their health and welfare benefit costs under various assumptions, participants can also use our automated voice response system or our call centers. Additionally, ProviderDirect, another web-based service, allows participants to identify in-network medical providers by criteria such as specialty, location and gender. Our Participant Advocacy service provides assistance directly to participants regarding the resolution of health plan eligibility, access and claim issues.
 
Based on our knowledge of the marketplace and the number of participants to whom we provide services, we believe Hewitt Associates is the largest provider of outsourced health and welfare administrative services. As of September 30, 2002, we provided health and welfare outsourcing services to 124 plan sponsors. We believe our experience and expertise in managing complex health and welfare plan administration issues will be a significant factor in the continued growth of this business, especially as plan sponsors continue to focus on managing the cost of multi-option health and welfare programs.
 
Defined Contribution. Most companies outsource the administration of their defined contribution plans. Defined contribution administration requires management of significant volumes of participant, payroll and investment fund data and transactions, daily transaction data transmissions between companies and their defined contribution plan trustees and asset managers, and daily posting of investment results to participants’ individual defined contribution accounts.
 
Unlike many of our competitors who provide defined contribution outsourcing services as a means to accumulate plan assets in their proprietary investment funds, we do not manage investments. As a result, we are able to maintain an objective, independent position regarding our clients’ choices of funds to include in their plans. Our focus is on providing reliable, high quality and comprehensive services to both the plan sponsor and to the participant.
 
Through our Total Benefit Administration system, we maintain and manage defined contribution data for clients, while accommodating clients’ choices of trustees and investment funds. This allows our clients to provide defined contribution programs that their employees value, transfer the administrative burden for these programs and control costs. In addition, we work with researchers at leading academic institutions to analyze the considerable amounts of data we accumulate to identify trends in participant investment behavior. This additional intelligence allows us to help our outsourcing clients refine their strategy for meeting participants’ investment needs.
 
We provide web-based access 24 hours a day, seven days a week through our Your Benefit Resources site for participants to make various elections and changes to their defined contribution accounts. Participants can also use our automated voice response system or our call centers to ask questions. This is very appealing to participants who increasingly desire the ability to actively manage their investments. Through integrated Your Benefit Resources capabilities, we also provide participants with access to investment advice from third party vendors and self directed and retail brokerage account options through our subsidiary, Hewitt Financial Services, and its alliance with Harrisdirect, a leading provider of online brokerage services. According to a survey conducted by Plan Sponsor magazine, we are the third largest provider of outsourced defined contribution administration services based on number of participants. Based on our knowledge of the marketplace and the number of participants to whom we provide services, we believe we are the largest provider of outsourced defined contribution administration services for a service provider that is not also an asset manager. As of September 30, 2002, we provided defined contribution

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outsourcing services to 119 plan sponsors. While the domestic market for defined contribution outsourcing is relatively well-developed, we believe the international markets offer us opportunities for expansion as employers in many countries outside the United States are beginning to adopt defined contribution plans. We believe our global reach and our strategy to increase our international presence will provide a platform to grow this service offering.
 
Defined Benefit. Most mid-sized and large employers continue to sponsor defined benefit (pension) plans.
 
Pension plans are subject to numerous laws and regulations and the administration of them has historically been extremely complex and paper-intensive, resulting in challenges for employers. Because inaccurate or improper plan administration can have significant adverse consequences, many employers seek third-party providers to administer their plans.
 
Our defined benefit outsourcing services were a natural extension of the retirement and financial management consulting services that we have provided since our Company’s inception. Through our Total Benefit Administration system, we have re-engineered, streamlined and shortened the traditional processing of an employee’s retirement. Our approach relies on a high degree of automation for both calculations and execution of transactions for each participant. Total Benefit Administration includes a database that captures all historical data for current and past participants, enabling employers to accurately apply plan provisions to appropriate participant populations, and often times, for multiple plans. Additionally, for employers who are implementing plan changes, Total Benefit Administration offers an Internet channel that provides employers with decision-making support.
 
Through Your Benefit Resources, we provide participants convenient and easy-to-use web-based tools to model their benefits based on various retirement dates, information regarding their retirement options, and the ability to initiate and process their retirement online. Participants can also use our automated voice response system to model their benefits. Through our call centers, we provide access to pension counselors who are knowledgeable about participants’ pension programs and options and who can explain the often complex process of how their pension plans work.
 
Based on our knowledge of the marketplace and the number of participants to whom we provide services, we believe we are the largest provider of outsourced defined benefit administration services. Further, we believe that only a small percentage of organizations have outsourced their defined benefit administration to date. As of September 30, 2002, we provided defined benefit outsourcing services to 92 plan sponsors. We believe there are growth opportunities for us as we continue to leverage our technology, expertise and experience to bring our defined benefit outsourcing services to companies which have not yet outsourced their defined benefit plans.
 
Human Resources Business Process Outsourcing. We have built on our experience in outsourcing to provide a new solution for broader human resource function process outsourcing which we refer to as “HR BPO”. This service enables our clients to outsource the integration of a wide range of administrative human resources functions, including workforce administration and support, recruiting, workforce relations management, rewards planning and administration, learning and development and performance effectiveness management. Through our HR BPO service, we enable companies to re-engineer their human resources administration and processes in order to enhance effectiveness and reduce costs, and to employ web-based technologies to automate processes and transactions. By outsourcing the integration of their human resources functions to us, companies are able to receive improved services and tools for employees, managers and the human resources function without having to continually invest capital and resources to keep pace with rapidly developing human resources technologies and processes. This service is provided through a combination of our own capabilities and alliances with other specialized providers.
 
In fiscal year 2002, we completed initial implementation work for our first HR BPO client, a U.S. subsidiary of a large global company, and successfully launched operations on October 1, 2002. We also have a contract to provide our HR BPO service to our second client, a large pharmaceutical company. For this organization, our Health and Welfare services started in November 2002. Implementation work is currently under way and we expect that we will commence HR BPO and Defined Benefit services in fiscal 2003. We anticipate that most of our early opportunities for this service will be with our existing client base with which we already have outsourcing relationships. The HR BPO offering was not material to our Outsourcing segment or the Company’s results during fiscal 2002.

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Consulting
 
Consulting represented 35% of our net revenues in fiscal 2002. We offer consulting services to a diverse range of large and mid-sized clients.
 
In today’s increasingly service- and knowledge-based economy, companies regard the effective management of human capital as critical to the success of their business. Companies recognize that in order to attract, motivate and retain talented employees, they must provide benefits, compensation and other human resources programs that employees view as valuable as well as the tools to enable employees to make choices and conduct related transactions.
 
To meet this need, we provide actuarial services and a wide array of other consulting services covering the design, implementation, communication and operation of health and welfare, compensation and retirement plans, and broader human resources programs and processes.
 
Our consulting services include three principal areas:
 
Health Management;
 
Retirement and Financial Management; and
 
Talent and Organization Consulting (previously known as People Value and Human Resources Management).
 
Health Management. Increasing health care costs present a challenge for many companies at a time when employees expect broader and more cost-effective health care choices and general economic conditions place demands on employers to reduce spending. We believe we have an opportunity to help employers control these escalating costs and take advantage of the transformation of health and welfare benefits from a managed care to a consumer-driven system. Our health management consultants help clients design comprehensive health and welfare strategies, from the initial philosophical approach to specific benefit plan content that supports our clients’ human resources strategies. We assist our clients in the selection and effective communication of health plans that balance cost and value and improve employee satisfaction. We also help clients determine which funding approaches (i.e., insured, self-insured, or risk-adjusted insured) and employee contribution strategies will best meet their objectives.
 
We help our clients achieve these goals through our proprietary technology applications and tools that we have developed, including:
 
 
The Hewitt Health Value Financial Index. An actuarially normalized measure of health care purchasing efficiency by plan and market, comparing a company’s results to a database of 13 million participants;
 
 
The Hewitt Health Value Performance Index. Detailed quality, financial and administrative performance data on over 2,000 health plans across the United States;
 
 
The Hewitt Health Resources eRFP. We believe this is the highest volume Internet purchasing site in the group health insurance industry, supporting over 5,000 HMO negotiations and renewals annually; and,
 
 
Consumer Satisfaction Web Site. Feedback on employees’ satisfaction with individual healthcare plans as an additional measure of employer performance.
 
Our health management consulting business provided services to approximately 390 clients during fiscal 2002. We believe we continue to be well-positioned to address the growing, complex and changing needs for health benefit management services through our integrated approach, enabling us to provide high-value, cost-effective solutions to meet the specific objectives of our clients. Our health management consulting business is closely integrated with our health and welfare benefits outsourcing business to provide a comprehensive solution from strategy and design to delivery, administration and communication of health and welfare benefits. We are able to extract detailed design, demographic and health plan cost data from our outsourcing clients and aggregate the data to provide unique insights for our consulting clients into the quality, cost efficiency and rate structure of nearly every local health plan in the United States. Furthermore, due to our health and welfare outsourcing experience, we are able to design programs that not only meet our clients’ business objectives, but that also can be administered, communicated and delivered efficiently and cost effectively. In addition, for our consulting clients that are also outsourcing clients, we are able to leverage the data and knowledge we accumulate through outsourcing to create efficiencies, speed implementation and execution of strategies and enhance our service offering in providing consulting services to them.
 
Retirement and Financial Management. Virtually all large companies sponsor retirement plans as part of their overall employee benefit programs—either defined benefit plans, defined contribution plans or a combination of these plans. Many large companies also offer retiree medical and life insurance benefits as part of their overall

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retirement benefit program. Over the past few decades, the liabilities and assets which underlie these programs have grown considerably, and the regulatory and accounting standards which govern retirement plans have become increasingly complex. Additional services are often needed with respect to retirement plans in the case of significant corporate events or changes such as workforce reductions, early retirement programs, mergers or acquisitions. All of this has contributed to a continuing demand for retirement-related consulting.
 
Our Retirement and Financial Management business, which we refer to as “RFM”, assists clients in three primary activities: (i) developing overall retirement program designs that are aligned with the needs of companies and their employees; (ii) providing the actuarial analysis in support of clients’ plan funding and expensing obligations; and (iii) consulting on asset allocation, investment policies and investment manager evaluation.
 
There has been significant activity around retirement program redesign, as companies look to simplify plans, better manage overall program costs and risks, and align their program design with their business objectives. Our RFM consultants work with clients to understand their business and workforce strategies, to define their philosophy with respect to retirement programs, and to design programs that reinforce the key messages to their workforce, while also helping to ensure that the programs comply with applicable governmental regulations. To assist in the design process, we have developed a variety of interactive, real-time modeling and analytical tools to help employers understand the effect of program changes on individual employees and to highlight the issues inherent in making an effective transition from one program to another. We measure the competitive position of our clients’ retirement programs using our proprietary Benefit Index® tool, which calculates the relative value of a company’s benefit program compared to a group of selected companies in the same industry, of similar size or in the same geographic region. We believe Benefit Index® is the industry benchmark for measuring the relative value of an organization’s retirement program. We also help employers develop individual websites, often with modeling capabilities, to communicate the details of new retirement programs and often to allow employees to project their own benefits under different assumptions or program choices.
 
When employers sponsor defined benefit plans or retiree welfare plans, they typically require the services of a qualified actuary. Actuarial relationships tend to be long-standing, ongoing engagements, and actuarial services represent a significant portion of our RFM business. As actuaries for a plan, we calculate the plan’s funded status, the annual cash contribution requirements under applicable governmental requirements, the annual expense impact under applicable accounting standards and other benefit related information for the company’s annual financial statements. In addition to these services, our RFM actuarial consultants provide additional benefit plan services by assisting with the annual budgeting and planning process, preparing financial projections for asset and liability trends (a joint effort with our RFM investment consultants) and providing cost analyses during union negotiations. Our RFM actuarial consultants also play a significant role during due diligence investigations and analyses of proposed mergers, asset sales, acquisitions and other corporate restructurings to help our clients understand the implications of such transactions on the liabilities and funded status of the plan, as well as on the future cash contribution and expense trends.
 
Our RFM investment consultants work with fiduciaries of both defined contribution and defined benefit plans to help them set investment philosophies, determine asset allocations and select asset managers. We also monitor the performance of a large number of asset managers and, since we do not manage assets, we are able to provide clients with objective and independent analysis of investment policies and procedures.
 
Our RFM consulting business is closely aligned with our defined benefit and defined contribution outsourcing business. With our full range of services, we are able to provide comprehensive retirement program solutions for clients, from strategy and design of retirement plans to actuarial and investment services and administration, communication and implementation of retirement plans. For consulting clients that are also outsourcing clients, we are able to leverage the data and knowledge we accumulate through outsourcing to assist them in developing plan design features and actuarial services better suited to their specific needs.
 
Our RFM consulting business provided services to approximately 1,500 clients during fiscal 2002. We expect that our RFM services will continue to contribute to our overall growth, especially as clients have begun to adopt a global outlook and focus on selecting consultants with international capabilities. Over the past several years, we have expanded our global RFM capabilities significantly, through both internal growth and a series of acquisitions and alliances in Canada, France, Hong Kong, Ireland, Mexico, The Netherlands, Norway, Portugal, Sweden, Switzerland and the United Kingdom.

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On June 5, 2002, Hewitt Associates acquired the benefits consulting business of Bacon & Woodrow, a leading actuarial and benefits consulting firm in the United Kingdom. We refer you to Note 6 in the notes to the consolidated financial statements for additional information on this acquisition. Our increased presence in the United Kingdom, where many of our clients also have significant operations, will enhance our ability to offer global design, communication, actuarial and investment consulting services.
 
Talent and Organization Consulting (formerly known as People Value and Human Resources Management). Our Talent and Organization Consulting business is focused on four primary activities: (i) devising strategies for attracting, developing, motivating, rewarding and retaining the leadership and other talent our clients need to succeed; (ii) providing solutions to the people-related issues arising from organizational change; (iii) helping create and implement customized reward and performance management programs, including annual incentives, stock options and other performance-based plans; and (iv) reducing costs and enhancing our clients’ productivity through more effective human resource organizations and processes.
 
We recently renamed this part of our consulting business to more directly and simply reflect our underlying core service areas. Our services continue to focus on helping our clients address the challenge of finding, managing, engaging and rewarding talented employees and leaders in sustaining business performance. Meeting these challenges successfully is expected to become even more important as the competition for talent becomes more intense. The U.S. Bureau of Labor Statistics has estimated that the number of 25- to 44-year-old workers is expected to drop from 70 million in 2000 to an estimated 68 million by 2010, while the trend of low unemployment among college educated professionals (2.3% in 2001) continues. There are similar trends in other countries globally. As the talent pool shrinks but needs grow, we expect competition for qualified people will intensify, making our services that much more valuable and attractive to clients.
 
Through our numerous talent and rewards tools, data and services, we help companies align their human resources investments with their business objectives, identifying critical people and human resources practices based on a given business environment, geography and labor force situation. For example, our Total Compensation Measurement and Variable Compensation Measurement tools enable clients to analyze and assess compensation effectiveness and to compare their compensation programs with over 1,000 companies in the U.S. alone, including approximately 70 of the Fortune 100. We also help clients use focus groups, interviews,
surveys and other methods to better understand their workforce, enhance their relationships with their employees and encourage the types of behavior that ensure business success.
 
Our Talent and Organization consultants also assist clients with significant people and human resources issues arising out of events such as mergers and acquisitions, divestitures, initial public offerings, spin-offs, joint ventures and other restructurings. In each of these organizational changes, people play a critical role in determining the ultimate success or failure of the transactions. Our Hewitt Mergers & Acquisitions Management Center, a website supporting project management and providing access to technical expertise needs ranging from due diligence to integration, enables seamless collaboration between our clients, consultants and external service providers. In the last three years, we have provided organizational change services in connection with over 375 transactions, giving us important gateways into new client companies. We expect this number will grow even larger as we target and increase our investment in building new business with large multinationals headquartered outside North America.
 
Our human resources effectiveness consulting service helps clients reduce human resources operating costs, generate more productivity in the workforce, and drive more effective people-related decisions. Our consultants use various tools, including web-based technology and analysis as well as traditional models and methodologies, to rapidly diagnose human resources risks and opportunities, to prioritize actions and to leverage technology to deliver effective solutions. For example, through our HR Effectiveness Activity Analysis tool, we provide web-based diagnostic analysis of labor costs and fragmentation of activity to identify inefficiencies, opportunities and the corresponding cost implications.
 
Our Talent and Organization Consulting business provided services to approximately 850 clients during fiscal 2002. As companies continue to expand globally and as demographic projections also indicate an increasing shortage of talent globally, we also expect that clients will increasingly demand more assistance in developing and implementing successful organizational changes globally and creating effective

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strategies for attracting and retaining talent and compensating them in a way that is aligned and consistent with broader business objectives.
 
Our Talent and Organization Consulting business works closely with our new broader human resources business process outsourcing service to help clients transform their human resources processes and improve the efficiency and effectiveness of the human resources function. We also provide communication, training and change management services to support this transformation. We believe we will be able to leverage our deep human resources domain knowledge and consulting experience in this transformation process to benefit additional outsourcing clients in the future.
 
Client Development
 
We have an integrated, strategic approach to client development that helps us establish deep, long-term client relationships based on trust and partnership. Unlike many firms, we have had a dedicated group managing this process for more than 30 years.
 
Our client development employees are divided into two teams: business developers and managing consultants. Typically, business developers are responsible for the initial acquisition of a client. Our business developers enable us to maintain a consistent level of work in the pipeline since their principal focus is to pursue new business opportunities. This allows our consultants and outsourcing engagement managers to focus primarily on relationship building and delivery of services for existing clients.
 
Our managing consultants are responsible for developing our client relationships into long-term partnerships. We have over 100 managing consultants worldwide who manage our largest client relationships. Our managing consultants work to understand clients’ business goals and then deliver solutions that will have the most positive impact on their business results. Our use of managing consultants in our client development strategy for over 30 years differentiates us from our competitors. We believe this role is the key to providing integrated solutions to clients globally.
 
The acquisition and management of client relationships is supplemented and supported by teams of employees from the various disciplines within our business. These employees help us ensure that we have both the proper coverage and appropriate expertise to demonstrate to clients that we have the capabilities required to address the most complex human resources challenges these organizations face.
 
Competition
 
We operate in a highly competitive and rapidly changing global market and compete with a variety of organizations. In addition, a client may choose to use its own resources rather than engage an outside firm for human resources solutions.
 
Outsourcing. The principal competitors in our benefits outsourcing business are outsourcing divisions of large financial institutions, such as CitiStreet (a partnership between subsidiaries of Citigroup and State Street), Fidelity Investments, Mellon Financial (through its subsidiary, Mellon HR Solutions), T. Rowe Price and the Vanguard Group, and other consulting firms that provide benefits outsourcing services such as Towers Perrin. In the HR BPO business, our principal competitors include some of our benefits outsourcing competitors and Accenture, Electronic Data Systems and Exult.
 
Consulting. The principal competitors in our consulting business are consulting firms focused on broader human resources, such as Mercer Human Resource Consulting, Towers Perrin and Watson Wyatt Worldwide. We also face competition from smaller benefits and compensation firms, as well as from public accounting, consulting and insurance firms offering human resources services.
 
We believe that the principal competitive factors affecting both the outsourcing and consulting businesses are the ability to commit resources and successfully complete projects on a timely basis, our perceived ability to add

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value in a cost-effective manner, our employees’ technical and industry expertise, and our professional reputation.
 
Intellectual Property
 
We recognize the value of intellectual property in the marketplace and vigorously create, harvest and protect our intellectual property. Our success has resulted in part from its proprietary methodologies, processes, databases and other intellectual property, such as its Total Benefit Administration system, and Benefit Index® and other measurement tools.
 
To protect its proprietary rights, we rely primarily on a combination of:
 
copyright, trade secret and trademark laws;
 
confidentiality agreements with employees and third parties; and
 
protective contractual provisions such as those contained in license and other agreements with consultants, suppliers, strategic partners and clients.
 
Employees
 
As of September 30, 2002, Hewitt Associates had approximately 14,600 employees serving clients through 76 offices in 30 countries. Hewitt Holdings has no employees.

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ITEM 2. Financial Information
 
Selected Financial Data
 
The selected financial data set forth below should be read in conjunction with the next section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” the consolidated financial statements and related notes and other financial information included elsewhere within this Form 10.
 
    
(amounts in millions)
Fiscal Year Ended September 30:
  
1998

  
1999

  
2000(2)

  
2001(2)

  
2002

Total revenues
  
$
876
  
$
1,090
  
$
1,306
  
$
1,502
  
$
1,750
Income before taxes, minority interest and owner distributions (1)
  
 
147
  
 
171
  
 
169
  
 
170
  
 
222
Income after taxes and minority interest and before owner distributions (1)
  
 
—  
  
 
—  
  
 
—  
  
 
—  
  
 
186
As of September 30:
  
1998

  
1999

  
2000(2)

  
2001(2)

  
2002

Total assets
  
$
694
  
$
921
  
$
1,035
  
$
1,059
  
$
1,538
Long-term obligations
  
 
238
  
 
374
  
 
427
  
 
395
  
 
426
Working capital
  
 
49
  
 
95
  
 
124
  
 
77
  
 
236
 
(1)
 
Prior to May 31, 2002, owners were compensated through distributions of income and the Company did not incur firm-level income tax. Accordingly, results prior to May 31, 2002 do not include (i) compensation for services rendered by owners or (ii) corporate income tax expense. As a result, income before taxes, minority interest and owner distributions is not comparable to income after taxes and minority interest and before owner distributions. On May 31, 2002, owners who worked in the business became employees of Hewitt Associates and Hewitt Associates began to record their compensation and related expenses and became subject to corporate income taxes. Additionally, on June 5, 2002, Hewitt Associates acquired the benefits consulting business of Bacon & Woodrow and their results are included in the Company's results from the acquisition date of June 5, 2002 through September 30, 2002.
(2)
 
Includes the results of Sageo. The results of Sageo reduced income before taxes, minority interest and owner distributions by $23 million and $74 million in fiscal years 2000 and 2001, respectively. We refer you to “Management's Discussion and Analysis of Financial Condition and Results of Operations—Sageo.”

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Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
The following information should be read in conjunction with the information contained in our consolidated financial statements and related notes included elsewhere in this Form 10. This Form 10 contains forward-looking statements that involve risks and uncertainties. We refer you to the discussion within the “Note Regarding Forward-Looking Statements.”
 
We use the terms “Hewitt Holdings” and “the Company” to refer to Hewitt Holdings LLC and its subsidiaries. We use the term “Hewitt Associates” to refer to the business of Hewitt Associates, Inc. and its subsidiaries and, with respect to the period prior to Hewitt Associates’ transition to a corporate structure on May 31, 2002, the businesses of Hewitt Associates LLC and its subsidiaries and its then affiliated companies, Hewitt Financial Services LLC and Sageo LLC (“Hewitt Associates LLC and Affiliates”). We use the term “Property Entities” to refer to Hewitt Holdings’ wholly-owned subsidiaries, Hewitt Properties I LLC, Hewitt Properties II LLC, Hewitt Properties III LLC, Hewitt Properties IV LLC, Hewitt Properties V LLC, Hewitt Properties VI LLC, Hewitt Properties VII LLC and The Bayview Trust.
 
We use the term “owner” to refer to the individuals who are current or retired members of Hewitt Holdings. These individuals (with the exception of our retired owners) became employees of Hewitt Associates upon the completion of Hewitt Associates’ transition to a corporate structure on May 31, 2002.
 
All references to years, unless otherwise noted, refer to our fiscal years, which end on September 30. For example, a reference to “2002” or “fiscal 2002” means the twelve-month period that ended September 30, 2002. All references to percentages contained in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” refer to calculations based on the amounts in our consolidated financial statements, included elsewhere in this Form 10.
 
Overview
 
Hewitt Holdings is a holding company whose only business is (i) to hold the 72% ownership interest in its principal operating subsidiary, Hewitt Associates, for the benefit of Hewitt Holdings’ owners and (ii) to own, finance and lease real estate assets which are primarily used by Hewitt Associates in operating its business.
 
During fiscal 2002, Hewitt Associates’ revenues represented all of Hewitt Holdings’ total revenues and Hewitt Holdings third-party rental income was insignificant. Hewitt Associates is the principal operating business of the Company.
 
On May 31, 2002, Hewitt Associates completed its transition to a corporate structure. Hewitt Associates, Inc. was formed as a subsidiary of Hewitt Holdings and Hewitt Holdings transferred all of its ownership interests in Hewitt Associates LLC and Affiliates to Hewitt Associates, Inc. In Hewitt Associates’ limited liability company form, Hewitt Holdings’ owners were compensated through distributions of income rather than through salaries, benefits and performance-based bonuses, and Hewitt Associates did not incur any income tax. Upon the transition to a corporate structure, owners who worked in the business became employees of Hewitt Associates and their compensation was then recorded within compensation and related expenses and Hewitt Associates became subject to corporate income taxes.
 
On June 5, 2002, Hewitt Associates acquired the benefits consulting business of Bacon & Woodrow, an actuarial and benefits consulting firm in the United Kingdom. The results of operations for Bacon & Woodrow’s benefits consulting business are included in the Company’s historical results from the date of the acquisition, June 5, 2002.
 
On June 27, 2002, Hewitt Associates sold 11,150,000 shares of its Class A common stock at $19.00 per share in its initial public offering. In July 2002, the underwriters exercised their over-allotment option to purchase an additional 1,672,500 shares of the Class A common stock at $19.00 per share. The combined transactions generated approximately $219 million in net cash proceeds for Hewitt Associates after offering expenses.
 
For a pro forma presentation of results had these events occurred at the beginning of the periods presented, we refer you to the “Pro Forma Results of Operations” section.

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Segments
 
The Company has two reportable segments:
 
Outsourcing— we apply our benefits and human resources domain expertise and employ our integrated technology platform and other tools to administer clients’ benefit programs and broader human resource programs. Benefits outsourcing includes health and welfare (such as medical plans), defined contribution (such as 401(k) plans) and defined benefit (such as pension plans). We assume and automate the resource-intensive processes required to administer clients’ benefit programs, and provide technology-based self-management tools that support decision-making and transactions by clients’ employees. With the information and tools that we provide, we help clients to optimize the return on their benefit investments. We have built on our experience in benefits outsourcing to offer employers the ability to outsource a wide range of human resource activities using our human resources business process outsourcing (“HR BPO”) solution.
 
Consulting— we provide actuarial services and a wide array of other consulting services covering the design, implementation, communication and operation of health and welfare, compensation and retirement plans and broader human resources programs and processes.
 
While we report revenues and direct expenses based on these two segments, we present our offering to clients as a continuum of human resources services.
 
Sageo
 
In January 2000, our owners launched a new business, Sageo, with the intention of creating a stand-alone, Internet-based company that would provide a standardized set of health and welfare offerings to companies seeking less complex benefit solutions. Sageo was established as an investment opportunity by our owners that was separate from our core business and, therefore, was formed and managed as a separate business. We moved quickly to develop the capabilities to support this business by making significant expenditures, particularly on website development, as the Sageo business model evolved.
 
By the second half of fiscal 2001, Sageo had achieved reasonable sales success and was continuing to be well-received in the marketplace. At that time, however, our owners determined that it was not cost-effective to operate Sageo as a separate company since its stand-alone costs would likely exceed revenues for an extended period of time and because Sageo’s services had become a logical extension of the Hewitt offering. Our owners concluded that Sageo’s principal service offering, which was a web-based, self-service benefits and administration business using Hewitt’s back-end Total Benefit Administration and Hewitt Associates Connections platform, could be more efficiently managed and grown by fully integrating Sageo into Hewitt Associates and by dramatically reducing Sageo’s cost structure.
 
In the quarter ended September 30, 2001, the decision was made to transition Sageo’s clients from Sageo’s website to the Total Benefit Administration web interface and the Sageo employees who were directly involved in supporting clients were transferred to Hewitt Associates. Stand-alone company expenses were eliminated and Sageo website development spending ceased. At that time, since we had decided to discontinue the use of the Sageo website, we wrote off our remaining investment in the Sageo software (resulting in a $26 million non-recurring charge), and terminated or redeployed those Sageo employees who worked within the stand-alone Sageo operation. The functions of the terminated or redeployed employees included management, website development, human resources and sales. Sageo’s clients continue to be served as a fully integrated element of the Outsourcing segment.
 
We believe that in order to analyze the historical results of our business, it is important to understand the effect that Sageo, as a stand-alone operation (which it was during fiscal 2000 and fiscal 2001), had on our financial results. In fiscal years 2001 and 2000, Sageo’s operating losses were $73 million and $21 million, respectively. In fiscal 2002, during which time Sageo first operated with a significantly reduced cost structure as a part of Hewitt Associates, Sageo contributed $2 million (which included a $1 million reduction in an accrued liability established during fiscal 2001) to our operating income.

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The historical results of Sageo, which are included in the results of operations of our Outsourcing segment, are as follows:
 
Sageo Historical Financial Results
(in thousands)
 
    
Three Months Ended

    
Fiscal Year Ended

    
3/31/00

    
6/30/00

    
9/30/00

    
12/31/00

    
3/31/01

    
6/30/01

    
9/30/01 (1)

    
9/30/00

    
9/30/01 (1)

    
9/30/02 (2)

Revenues, net of reimbursements
  
$
—  
 
  
$
69
 
  
$
199
 
  
$
2,021
 
  
$
2,056
 
  
$
2,538
 
  
$
3,727
 
  
$
268
 
  
$
10,342
 
  
$
14,552
Operating expenses (3)
                                                                                       
Compensation and related expenses
  
 
—  
 
  
 
5,983
 
  
 
6,635
 
  
 
6,125
 
  
 
8,705
 
  
 
9,608
 
  
 
9,613
 
  
 
12,618
 
  
 
34,051
 
  
 
8,551
Other operating expenses
  
 
104
 
  
 
216
 
  
 
755
 
  
 
2,333
 
  
 
2,804
 
  
 
2,000
 
  
 
1,877
 
  
 
1,075
 
  
 
9,014
 
  
 
3,527
Selling, general and
administrative expenses
  
 
1,252
 
  
 
1,413
 
  
 
4,538
 
  
 
8,877
 
  
 
5,507
 
  
 
2,477
 
  
 
(2,591
)
  
 
7,203
 
  
 
14,270
 
  
 
174
Non-recurring software charge
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
26,469
 
  
 
—  
 
  
 
26,469
 
  
 
—  
    


  


  


  


  


  


  


  


  


  

Total operating expenses
  
 
1,356
 
  
 
7,612
 
  
 
11,928
 
  
 
17,335
 
  
 
17,016
 
  
 
14,085
 
  
 
35,368
 
  
 
20,896
 
  
 
83,804
 
  
 
12,252
Operating (loss) income
  
 
(1,356
)
  
 
(7,543
)
  
 
(11,729
)
  
 
(15,314
)
  
 
(14,960
)
  
 
(11,547
)
  
 
(31,641
)
  
 
(20,628
)
  
 
(73,462
)
  
 
2,300
Other (expense) income, net
  
 
—  
 
  
 
—  
 
  
 
(2,358
)
  
 
(295
)
  
 
(331
)
  
 
(164
)
  
 
314
 
  
 
(2,358
)
  
 
(476
)
  
 
—  
    


  


  


  


  


  


  


  


  


  

(Loss) income before taxes and owner distributions
  
$
(1,356
)
  
$
(7,543
)
  
$
(14,087
)
  
$
(15,609
)
  
$
(15,291
)
  
$
(11,711
)
  
$
(31,327
)
  
$
(22,986
)
  
$
(73,938
)
  
$
2,300
    


  


  


  


  


  


  


  


  


  

 
(1)
 
In the quarter ended September 30, 2001, the decision was made to transition Sageo clients from Sageo’s website to the Total Benefit Administration web interface and the Sageo employees who were directly involved in supporting clients were transferred to Hewitt Associates. Stand-alone company expenses were eliminated and Sageo website development spending ceased. At that time, since we had decided to discontinue the use of the Sageo website, we wrote off our remaining investment in the Sageo software (resulting in a $26 million non-recurring charge), and terminated or redeployed the Sageo employees who worked within the stand-alone Sageo operation.
(2)
 
Sageo operated as part of Hewitt Associates during the year ended September 30, 2002. Sageo’s income before taxes and owner distributions in 2002 includes a $1 million reduction in an accrued expense upon settlement of the obligation. The accrued expense was established in fiscal 2001.
(3)
 
Excludes reimbursable expenses.
 
Critical Accounting Policies and Estimates
 
Revenues
 
Revenues include fees primarily generated from outsourcing contracts and from consulting services provided to our clients. Of our $1.7 billion of net revenues in 2002, 65% was generated in the outsourcing segment and 35% was generated in the consulting segment.
 
Under our outsourcing contracts, clients agree to pay an implementation fee and an ongoing service fee. The implementation fee covers only a portion of the costs we incur to transfer the administration of a client’s plan onto our systems, including costs associated with gathering, converting, inputting and testing the client’s data, tailoring our systems and training our employees. The amount of the ongoing service fee is a function of the complexity of the client’s benefit plans or human resource programs or processes, the number of participants or personnel and the scope of the delivery model.
 
In accordance with the Securities and Exchange Commission’s Staff Accounting Bulletin No. 101, Revenue Recognition in Financial Statements, we recognize revenues for non-refundable, upfront implementation fees evenly over the period between the initiation of ongoing services through the end of the contract term (on a straight-line basis). Most indirect costs of implementation are expensed as incurred. However, incremental direct costs of implementation are deferred and recognized as expense over the same period that deferred implementation fees are recognized. If a client terminates an outsourcing contract prematurely, both the deferred implementation revenues and related costs are recognized in the period in which the termination occurs.

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Revenues related to ongoing service fees and to services provided outside the scope of outsourcing contracts are recognized as services are provided. Ongoing service fees are typically billed on a monthly basis, typically based on the number of plan participants or services. There is often an agreement that the ongoing service fee will be adjusted if the number of participants changes materially. However, a weakening of general economic conditions or the financial condition of our clients, resulting in workforce reductions, could have a negative effect on our outsourcing revenues. Services provided outside the scope of our outsourcing contracts are typically billed on a time-and-materials basis.
 
Our outsourcing contracts typically have a three- to five-year term. However, a substantial portion of our outsourcing contracts may be terminated by clients, generally upon 90 to 180 days notice. Normally, if a client terminates a contract or project, the client remains obligated to pay for services performed (including unreimbursed implementation costs), and for any commitments we have made on behalf of our clients to pay third parties. Losses on outsourcing contracts are recognized during the period in which the loss becomes probable and the amount of the loss is reasonably estimable. Contract losses are determined to be the amount by which the estimated direct and a portion of indirect costs of the contract exceed the estimated total revenues that will be generated by the contract. Estimates made are continuously monitored during the term of the contract, and recorded revenues and costs are subject to revision as the contract progresses. Such revisions may result in increases or decreases to revenues and income.
 
Our clients pay for consulting services either on a time-and-materials basis or, to a lesser degree, on a fixed-fee basis. We recognize revenues under time-and-materials based arrangements as services are provided. On fixed-fee engagements, we recognize revenues on a percentage of completion basis (i.e., based on the percentage of services provided during the period compared to the total estimated services to be provided). Losses on consulting projects are recognized during the period in which the loss becomes probable and the amount of the loss is reasonably estimable. Losses are determined to be the amount by which the estimated direct and indirect costs of the project exceed the estimated total revenues that will be generated for the work. Each project has different terms based on the scope, deliverables and complexity of the engagement, the terms of which frequently require us to make judgments and estimates about overall profitability and stage of project completion which impacts how we recognize revenue. Estimates of project costs and revenues may change and are subject to revision as the project progresses. Such revisions may result in increases or decreases to revenues and income.
 
Client Receivables and Unbilled Work In Process
 
We periodically evaluate the collectibility of client receivables and unbilled work in process based on a combination of factors. In circumstances where we are aware of a specific client’s difficulty in meeting its financial obligations to us (e.g., bankruptcy filings, failure to pay amounts due to us or to others), we record an allowance for doubtful accounts to reduce the amount to what we reasonably believe will be collected. For all other clients, we recognize an allowance for doubtful accounts based on past write-off history and the length of time the receivables are past due. Facts and circumstances may change that would require us to alter our estimates of the collectibility of client receivables and unbilled work in progress. A factor mitigating this risk is that for the years ended September 30, 2002, 2001 and 2000, no single client accounted for more than 10% of our total revenues.
 
Long-Lived Assets Held and Used
 
We review long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying value of an asset may not be recoverable. If the undiscounted future cash flows from the long-lived asset are less than the carrying value, we recognize a loss equal to the difference between the carrying value and the discounted future cash flows of the asset.
 
On October 1, 2002, we adopted Statement of Financial Accounting Standards (“SFAS”) No. 142, Goodwill and Other Intangible Assets, for acquisitions made prior to July 1, 2001. We will evaluate our goodwill for impairment whenever indicators of impairment exist with reviews at least annually. The evaluation will be based upon a comparison of the estimated fair value of the line of business to which the goodwill has been assigned to the sum of the carrying value of the assets and liabilities of that line of business. The fair values used in this evaluation will be estimated based upon discounted future cash flow projections for the line of business.

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Our estimate of future cash flows will be based on our experience, knowledge and typically third-party advice or market data. However, these estimates can be affected by other factors and economic conditions that can be difficult to predict.
 
Stock-Based Compensation
 
Hewitt Associates’ stock-based compensation program is a long-term retention and incentive program that is intended to attract, retain and motivate talented employees and align stockholder and employee interests. The program allows for the granting of restricted stock, restricted stock units, and non-qualified stock options of Hewitt Associates as well as other forms of stock-based compensation. We refer you to Note 19 in the notes to the consolidated financial statements for additional information on this plan and plan activity in 2002.
 
We account for our stock-based compensation plans under SFAS No. 123, Accounting for Stock-based Compensation, which allows companies to apply the provisions of Accounting Principles Board (“APB”) Opinion No. 25, Accounting for Stock Issued to Employees, and provide pro forma income disclosures for employee stock option grants as if the fair value method defined in SFAS No. 123 had been applied.
 
This year, in connection with Hewitt Associates’ initial public offering, Hewitt Associates granted non-qualified stock options to acquire 4.1 million shares of Class A common stock to its employees. This represents approximately 4.2% of the outstanding shares as of September 30, 2002. Had we determined compensation cost for the stock options granted using the fair value method as set forth under SFAS No. 123, we would have recorded approximately $1.1 million in additional expense and reported income after taxes and minority interest and before owner distributions of $185 million for the year.
 
Estimates
 
Various assumptions and other factors underlie the determination of significant accounting estimates. The process of determining significant estimates is fact specific and takes into account factors such as historical experience, known facts, current and expected economic conditions and, in some cases, actuarial techniques. We periodically reevaluate these significant factors and make adjustments when facts and circumstances dictate, however, actual results may differ from estimates.
 
Basis of Presentation
 
Revenues
 
Revenues include fees primarily generated from outsourcing contracts and from consulting services provided to our clients. Revenues earned in excess of billings are recorded as unbilled work in progress. Billings in excess of revenues earned are recorded as advanced billings to clients, a deferred revenue liability, until services are rendered.
 
We record gross revenue for any outside services when we are primarily responsible to the client for the services or bear the credit risk in the arrangement. We record revenue net of related expenses when a third party assumes primary responsibility to the client for the services or bears the credit risk in the arrangement.
 
Additionally, reimbursements received for out-of–pocket expenses incurred are characterized as revenues and are shown separately within total revenue in accordance with Emerging Issue Task Force (“EITF”) Issue No. 01-14, Income Statement Characterization of Reimbursements Received for “Out-of-Pocket” Expenses Incurred. Similarly, related reimbursable expenses are also shown separately within operating expenses. We refer to revenues before reimbursements as net revenues.

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Compensation and Related Expenses
 
Our largest operating expense is compensation and related expenses, which includes salaries and wages, annual performance-based bonuses, benefits (global profit sharing, retirement and medical), payroll taxes, temporary staffing services, training and recruiting. For all historical periods presented prior to May 31, 2002, compensation and related expenses do not include compensation expense related to our owners since these individuals received distributions of income rather than compensation when we operated as a limited liability company. As a result of Hewitt Associates’ transition to a corporate structure on May 31, 2002, the owners became employees and the Company began to expense their compensation and related expenses.
 
Other Operating Expenses
 
Other operating expenses include equipment, occupancy and non-compensation-related direct client service costs. Equipment costs include mainframe, data storage and retrieval, data center operation and benefit center telecommunication expenses, and depreciation and amortization of capitalized computer technology and proprietary software. Occupancy costs primarily include depreciation related to our properties, any third party rent expense and other costs of our occupying or managing our office space and properties. Non-compensation-related direct client service costs include costs associated with the provision of client services such as printing, duplication, fulfillment and delivery.
 
Selling, General and Administrative Expenses
 
Selling, general and administrative (“SG&A”) expenses consist primarily of third-party costs associated with promotion and marketing, professional services, advertising and media, corporate travel and other general office expenses such as insurance, postage, office supplies and bad debt expense.
 
Other Expenses, Net
 
Other expenses, net primarily includes interest expense, interest income, gains and losses from investments and gains and losses on asset disposals, shown on a net basis. Any rental income on real estate owned by the Company and leased to non-related parties is shown within other income.
 
Provision for Income Taxes
 
Prior to May 31, 2002, taxes on income earned by the Company were the responsibility of the individual owners. On May 31, 2002, Hewitt Associates became subject to corporate income taxes and began applying the provisions of the asset and liability method outlined in SFAS No. 109, Accounting for Income Taxes.
 
Income Before and After Taxes, Minority Interest and Owner Distributions
 
Prior to May 31, 2002, the Company operated as a group of affiliated limited liability companies and recorded income before taxes, minority interest and owner distributions in accordance with accounting principles generally accepted in the United States. As a result of Hewitt Associates’ transition to a corporate structure on May 31, 2002, owners who worked in the business became employees of Hewitt Associates and Hewitt Associates began to include their compensation in compensation and related expenses and became subject to corporate income taxes. As such, the historical results of operations after May 31, 2002 are not directly comparable to the results from prior periods.
 
As of September 30, 2002, Hewitt Holdings owned approximately 72% of the outstanding common stock of Hewitt Associates, as compared to a 100% ownership interest prior to Hewitt Associates’ initial public offering and purchase of Bacon & Woodrow. For financial reporting purposes, all of the assets, liabilities, and earnings of Hewitt Associates and its subsidiaries are consolidated in the Company’s financial statements, and the non-affiliated investors’ Class A, Class B and Class C common stock interests in Hewitt Associates is shown as a “Minority Interest” on the consolidated balance sheet and statement of operations.

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Historical Results of Operations
 
The following table sets forth the Company’s historical results of operations as a percentage of net revenues. Operating results for any period are not necessarily indicative of results for any future periods.
 
    
Year Ended September 30,

 
    
2000

    
2001

    
2002

 
Revenues:
                    
Revenues before reimbursements (net revenues)
  
100.0
%
  
100.0
%
  
100.0
%
Reimbursements
  
2.0
 
  
1.8
 
  
2.0
 
    

  

  

Total revenues
  
102.0
 
  
101.8
 
  
102.0
 
Operating expenses:
                    
Compensation and related expenses, excluding restricted stock awards (1)
  
56.8
 
  
58.0
 
  
59.2
 
Restricted stock awards
  
—  
 
  
—  
 
  
1.6
 
Reimbursable expenses
  
2.0
 
  
1.8
 
  
2.0
 
Other operating expenses
  
22.9
 
  
21.8
 
  
20.0
 
Selling, general and administrative expenses
  
6.0
 
  
5.9
 
  
4.4
 
Non-recurring software charge (2)
  
—  
 
  
1.8
 
  
—  
 
    

  

  

Total operating expenses
  
87.7
 
  
89.3
 
  
87.2
 
Operating income (3)
  
14.3
 
  
12.5
 
  
14.8
 
Other expenses, net
  
(1.1
)
  
(1.0
)
  
(1.9
)
    

  

  

Income before taxes, minority interest and owner distributions (4)
  
13.2
%
  
11.5
%
  
12.9
 
    

  

      
Provision for income taxes
                
1.9
 
                  

Income after taxes and before minority interest and owner distributions (4)
                
11.0
 
Minority interest
                
(0.2
)
                  

Income after taxes and minority interest and before owner distributions
                
10.8
%
                  

 
(1)
 
Compensation and related expenses did not include compensation related to our owners for 2000, 2001 and for eight months of 2002 prior to Hewitt Associates’ transition to a corporate structure on May 31, 2002. Additionally, on June 5, 2002, Hewitt Associates’ acquired the benefits consulting business of Bacon & Woodrow and their compensation and related expenses were included in our results from the acquisition date through September 30, 2002.
(2)
 
Non-recurring software charge related to the discontinuation of the Sageo website. We refer you to the discussion of “Sageo” above.
(3)
 
These results include the results of Sageo shown in the table on page 17. Sageo reduced operating income as a percentage of net revenues by 1.6% and 5% for the years ended September 30, 2000 and 2001, respectively.
(4)
 
Income before taxes and owner distributions is not comparable to net income of a corporation because (i) compensation and related expenses did not include compensation expense related to our owners since these individuals received distributions of income rather than compensation, and (ii) the Company incurred no income tax.
 
Fiscal Years Ended September 30, 2002, 2001 and 2000
 
Net Revenues
 
Net revenues were $1,716 million in 2002, $1,476 million in 2001 and $1,281 million in 2000. Net revenues increased by 16% in 2002 and by 15% in 2001. In 2002 and 2001, we grew net revenues by expanding our existing client relationships and by adding new clients. Outsourcing net revenues increased by 17% to $1,115 million in 2002, by 19% to $952 million in 2001 and by 29% to $803 million in 2000. We achieved significant revenue growth in our outsourcing business in 2002, though at a reduced rate, despite difficult economic conditions. In 2002 and 2001, we have also been more selective in adding clients to our outsourcing business in an effort to improve our margins. Consulting net revenues increased by 15% to $601 million in 2002, 10% to $524 million in 2001, and 10%

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to $478 million in 2000. In 2002, Consulting net revenues were also higher as a result of the June 2002 acquisition of the actuarial and benefits consulting business of Bacon & Woodrow and from growth in health benefit management and retirement plan consulting. These increases were partially offset by a decrease in revenue from discretionary consulting services over the prior year. In 2001, we experienced growth across the entire spectrum of our consulting services, including significant growth in international operations. In 2000, we experienced growth in retirement plan consulting and international operations.
 
Compensation and Related Expenses
 
Compensation and related expenses were $1,017 million in 2002, $855 million in 2001 and $728 million in 2000. These expenses increased by 19% in 2002 and by 17% in 2001. Because Hewitt Associates operated as a limited liability company through May 31, 2002, compensation and related expenses included owners’ compensation of $61 million for the four months ended September 30, 2002. In connection with Hewitt Associates’ transition to a corporate structure, in June 2002, we incurred a non-recurring, non-cash $18 million compensation expense resulting from certain owners receiving more common stock of Hewitt Associates than their proportional share of total capital, without offset for those owners who received less than their proportional share in the conversion of owners’ capital into common stock, and a non-recurring $8 million compensation expense related to establishing a vacation liability for the owners. In 2001 and 2000, compensation and related expenses included Sageo expenses of $34 million and $13 million, respectively. Exclusive of the non-recurring charges in the current year, Sageo expenses in the prior years, and excluding owner compensation for the four months from June 1, 2002 through September 30, 2002, compensation and related expenses as a percentage of net revenues decreased to 54% in 2002, from 56% in 2001 and 2000. The decrease was due to increased productivity in outsourcing and certain consulting areas partially offset by four months of compensation expense related to our acquisition of the actuarial and benefits consulting business of Bacon & Woodrow and increases in associate numbers and annual compensation.
 
Restricted Stock Awards
 
In connection with the initial public offering of Hewitt Associates on June 27, 2002, Hewitt Associates granted approximately 5.8 million shares of its Class A restricted stock and restricted stock units to its employees. The one-time initial public offering-related awards were valued at $110 million at the grant date, with 37% amortized on a straight-line basis from the grant date to December 31, 2002 and 63% amortized on a straight-line basis over four years through June 30, 2006. The $28 million of expense in fiscal 2002 represents the amortization of these awards from the initial public offering date and related accrued payroll taxes on such awards.
 
Other Operating Expenses
 
Other operating expenses were $342 million in 2002, $322 million in 2001 and $293 million in 2000. These expenses increased by 6% in 2002 and by 10% in 2001. As a percentage of net revenues, other operating expenses were 20% in 2002, 22% in 2001 and 23% in 2000. Included in other operating expenses were Sageo expenses of $9 million in 2001 and $1 million in 2000. Exclusive of Sageo, other operating expenses as a percentage of net revenues were 21% in 2001 and 23% in 2000. The decrease as a percentage of net revenues in 2002 was primarily the result of revenue growing at a faster rate than other operating expenses and our leveraging prior technology and occupancy costs to support expanded and new business. The $21 million increase in other operating expenses in 2002 primarily reflects four months of operations at the benefits consulting business of Bacon & Woodrow that we acquired on June 5, 2002, along with increased spending in technology and maintenance expense in outsourcing, offset in part by lower depreciation expenses on computer equipment and lower software maintenance expenses. The decrease in other operating expenses as a percentage of net revenues in 2001 reflects the leveraging of our technology and occupancy costs.
 
Selling, General and Administrative Expenses
 
SG&A expenses were $76 million in 2002, $88 million in 2001, and $77 million in 2000. These expenses decreased by 13% in 2002 and increased by 14% in 2001. As a percentage of net revenues, SG&A expenses were 4% in 2002 and 6% in 2001 and 2000. Included in SG&A were Sageo expenses of $14 million in 2001 and $7 million in 2000. Exclusive of Sageo, SG&A expenses as a percentage of net revenues were 5% in 2001 and in 2000. The decrease as a percentage of net revenues in 2002 was primarily the result of revenue growing at a faster rate than SG&A expenses. The $3 million increase in SG&A expenses in 2002, after the effect of Sageo in 2001, primarily reflects the operations of the benefits consulting business of Bacon & Woodrow that we acquired on June 5, 2002, offset in part by lower client-related and internal travel-related expenses.
 

22


Table of Contents
Non-Recurring Software Charge
 
In the three months ended September 30, 2001, the decision was made to transition Sageo’s clients from Sageo’s website to the Total Benefit Administration web interface, and Sageo employees who were directly involved in supporting clients were transferred to Hewitt Associates. At that time, since we had decided to discontinue the use of the Sageo website, we wrote off our remaining investment in the Sageo software and recognized a $26 million non-recurring charge.
 
Other Expenses, Net
 
Other expenses, net were $31 million in 2002, $15 million in 2001 and $14 million in 2000. As a percentage of net revenues, other expenses, net was 2% or less in all three years. Interest expense was $36 million in 2002, $38 million in 2001, and $32 million in 2000. Interest expense declined by 3% in 2002 from 2001 primarily resulting from the payment of $23 million to pay off the Company’s debt on its Newport Beach property in April 2002 as well as the effect of decreasing principal balances on the Company’s mortgage debt. Additionally, a portion of our short-term debt was repaid with proceeds from the initial public offering. This reduction in debt decreased our interest expense, however, this decrease was offset by interest expense from a new office space capital lease with a third party. The increase in interest expense from 2000 to 2001 primarily resulted from borrowings used to finance additions of computer equipment and improvements of our office space to accommodate growth in both outsourcing and consulting segments. In 2002, other expenses, net included a loss from a foreign currency option contract purchased in connection with our acquisition of the benefits consulting business of Bacon & Woodrow. In 2001 and 2000, other expenses, net also included a non-recurring gain on an investment related to stock that we received in connection with the demutualization of an insurance company that had provided health and other general insurance to us for many years. A gain of $4 million was recorded in 2000 upon receipt of the stock, and an additional gain of $5 million, resulting from stock price appreciation, was recorded in 2001 when the stock was sold. No such gains were recorded in 2002.
 
Provision for Income Taxes
 
The provision for income taxes was $33 million for the year ended September 30, 2002. Approximately $22 million related to tax liabilities arising from the initial recording of deferred tax assets and liabilities related to temporary differences which resulted from the transition to a corporate structure. The remaining $11 million represents income tax expense arising from earnings between May 31, 2002 and September 30, 2002 while we operated as a corporation. The non-recurring, non-cash $18 million compensation expense resulting from certain owners receiving more common stock than their proportional share of total capital, without offset for those owners who received less than their proportional share in the conversion of owners’ capital into common stock, was not tax deductible.

23


Table of Contents
 
Segment Results
 
We operate many of the administrative functions of our business through centralized shared service operations, an arrangement that we believe is the most economical and effective means of supporting the Outsourcing and Consulting segments. These shared service functions include general office support and space management, overall corporate management, finance and general counsel. Additionally, we utilize a client development group that markets the entire spectrum of our services and devotes its resources to maintaining existing client relationships. The compensation and related expenses, other operating expenses, and selling, general and administrative expenses of these administrative and marketing functions are not allocated to the business segments. Instead, they are included in unallocated shared costs. Operating income before unallocated shared costs is referred to as “segment income” throughout this discussion.
 
Reconciliation of Segment Results to Total Company Results
(in thousands)
 
    
Year Ended September 30,

    
2000

  
2001

    
2002

Outsourcing (1)
                      
Revenues before reimbursements (net revenues)
  
$
802,683
  
$
951,884
 
  
$
1,115,462
Segment income before the non-recurring software charge (2)
  
 
137,716
  
 
164,425
 
  
 
272,702
Segment income (2)
  
 
137,716
  
 
137,956
 
  
 
272,702
                        
Consulting (3)
                      
Revenues before reimbursements (net revenues)
  
$
477,869
  
$
523,777
 
  
$
600,735
Segment income (2)
  
 
151,060
  
 
168,766
 
  
 
161,787
                        
Total Company
                      
Segment Revenue before reimbursements (net revenues)
  
$
1,280,552
  
$
1,475,661
 
  
$
1,716,197
Segment Reimbursements
  
 
25,507
  
 
26,432
 
  
 
33,882
    

  


  

Total revenues
  
$
1,306,059
  
$
1,502,093
 
  
$
1,750,079
    

  


  

                        
Segment income before the non-recurring software charge (2)
  
$
288,776
  
$
333,191
 
  
$
434,489
Non-recurring software charge
  
 
—  
  
 
26,469
 
  
 
—  
    

  


  

Segment income (2)
  
 
288,776
  
 
306,722
 
  
 
434,489
Charges not recorded at the segment level:
                      
One-time charges (4)
  
 
—  
  
 
—  
 
  
 
26,143
Initial public offering restricted stock awards (5)
  
 
—  
  
 
—  
 
  
 
27,525
Unallocated shared costs (2)
  
 
106,631
  
 
121,020
 
  
 
140,501
    

  


  

Operating income (2)—Hewitt Associates, Inc.
  
 
182,145
  
 
185,702
 
  
 
240,320
Other operating income (expenses)—Hewitt Holdings LLC and Property Entities (6)
  
 
856
  
 
(786
)
  
 
12,869
    

  


  

Operating income (2)
  
$
183,001
  
$
184,916
 
  
$
253,189
    

  


  

(1)
 
The fiscal year 2000 and 2001 Outsourcing results include the results of Sageo prior to the decision to transition Sageo clients from Sageo’s website to the Total Benefit Administration web interface and the Sageo employees who were directly involved in supporting clients were transferred to Hewitt Associates. In the year ended September 30, 2001, stand-alone company expenses were eliminated and Sageo website development spending

24


Table of Contents
ceased. Sageo contributed $0 and $10 million of Outsourcing net revenues and reduced segment income by $21 and $73 million for the years ended September 30, 2000 and 2001, respectively.
(2)
 
Prior to May 31, 2002, owners were compensated through distributions of income. On May 31, 2002, owners who worked in the business became employees of Hewitt Associates and Hewitt Associates began to record their compensation as compensation and related expenses in arriving at segment income.
(3)
 
On June 5, 2002, we acquired the benefits consulting business of Bacon & Woodrow. As such, the results of Bacon & Woodrow have been included in our Consulting segment results from the acquisition date of June 5, 2002 through September 30, 2002.
(4)
 
In connection with Hewitt Associates’ transition to a corporate structure, the following one-time charges were incurred: a) $8 million of non-recurring compensation expense related to the establishment of a vacation liability for owners who became employees of Hewitt Associates and b) $18 million of non-recurring compensation expense resulting from certain owners receiving more common stock than their proportional share of total capital, without offset for those owners who received less than their proportional share.
(5)
 
Compensation expense of $28 million related to the amortization of initial public offering restricted stock awards.
(6)
 
The Company reviews segment results at the Hewitt Associates operating level. At that level, as well as on a consolidated basis, the majority of the occupancy costs under operating and capital leases are reflected within Hewitt Associates’ operating income. Incremental other operating expenses at Hewitt Holdings LLC and Property Entities are not allocated to the segments. Included in other operating income (expenses) is the elimination of intercompany rent charges included in the segment results. In fiscal year 2000 and 2001, other operating income (expenses) include deferred compensation expense of $11,708 and $15,333, respectively. The related plan was terminated in 2002.
 
Outsourcing
 
Fiscal Years Ended September 30, 2002, 2001 and 2000
 
Outsourcing net revenues were $1,115 million in 2002, $952 million in 2001 and $803 million in 2000. Net revenues increased by 17% in 2002 and by 19% in 2001. Net revenues grew by expanding our services with existing clients and by adding new clients. We achieved significant revenue growth in our outsourcing business in 2002, though at a reduced rate, despite difficult economic conditions. In 2002 and 2001, we have also been more selective in adding clients to our outsourcing business in an effort to improve our margins.
 
Outsourcing segment income before the non-recurring software charge as a percentage of outsourcing net revenues was 24% in 2002 and 17% in 2001 and 2000. In connection with Hewitt Associates’ transition to a corporate structure, in June 2002, we began to record compensation expense related to owners who became employees of Hewitt Associates on May 31, 2002, which significantly increased compensation in the current year while there was no owner compensation in the prior year when Hewitt Associates operated as a limited liability company. Also, in the prior year, Sageo’s operating losses included in this segment were $73 million in 2001 and $21 million in 2000. Exclusive of Sageo’s operating loss in the prior year periods and excluding owner compensation for four months in 2002, segment income before non-recurring software charge as a percentage of outsourcing net revenues was 26% in 2002, 22% in 2001 and 20% in 2000. This margin improvement reflects the leveraging of our technology and occupancy costs, as well as efforts to improve efficiencies with current clients.
 
Consulting
 
Fiscal Years Ended September 30, 2002, 2001 and 2000
 
Consulting net revenues were $601 million in 2002, $524 million in 2001 and $478 million in 2000. Net revenues increased by 15% in 2002 and 10% in 2001. In 2002, net revenues increased from the acquisition of the U.K.-based benefits consulting business of Bacon & Woodrow for the final four months of fiscal 2002, as well as growth in health benefit management and retirement plan consulting. These increases were partially offset by a slight decrease in global revenues from discretionary consulting services over the prior year. In 2001, we experienced growth across the entire spectrum of our consulting services, including significant growth in our international operations.
 
Consulting segment income as a percentage of consulting net revenues was 27% in 2002 and 32% in 2001 and 2000. In connection with Hewitt Associates’ transition to a corporate structure, in June 2002, we began to record compensation expense related to owners who became employees of Hewitt Associates on May 31, 2002, which significantly increased compensation in the current year while there was no owner compensation in the prior year when we operated as a limited liability company. Exclusive of owner compensation for four months in 2002, segment income as a percentage of consulting net revenues was 32% in 2002.

25


Table of Contents
 
Quarterly Results
 
The following tables set forth the unaudited quarterly financial data for the periods indicated. The information for each of these periods has been prepared on the same basis as the audited consolidated financial statements and, in our opinion, reflects all adjustments consisting only of normal recurring adjustments necessary to present fairly our financial results. Operating results for previous periods do not necessarily indicate results that may be achieved in any future period. We refer you to “Sageo” on page 16 for additional information on unusual items affecting the historical quarterly results.
 
    
Fiscal 2001

    
Fiscal 2002

 
    
1st Qtr

    
2nd Qtr

    
3rd Qtr

    
4th Qtr

    
1st Qtr

    
2nd Qtr

      
3rd Qtr (4) (5)

    
4th Qtr (4)

 
    
(amounts in millions, except per share data)
 
Revenues:
                                                                         
Net revenue*
  
$
362
 
  
$
365
 
  
$
374
 
  
$
375
 
  
$
404
 
  
$
409
 
    
$
430
 
  
$
473
 
Reimbursements*
  
 
7
 
  
 
7
 
  
 
7
 
  
 
5
 
  
 
7
 
  
 
7
 
    
 
9
 
  
 
11
 
    


  


  


  


  


  


    


  


Total revenues*
  
 
369
 
  
 
372
 
  
 
381
 
  
 
380
 
  
 
411
 
  
 
416
 
    
 
439
 
  
 
484
 
Operating expenses:
                                                                         
Compensation and related expenses, excluding initial public offering awards (1)
  
 
207
 
  
 
213
 
  
 
213
 
  
 
222
 
  
 
218
 
  
 
224
 
    
 
272
 
  
 
303
 
Initial public offering awards
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
—  
 
    
 
1
 
  
 
27
 
Reimbursable expenses*
  
 
7
 
  
 
7
 
  
 
7
 
  
 
5
 
  
 
7
 
  
 
7
 
    
 
9
 
  
 
11
 
Other operating expenses*
  
 
87
 
  
 
79
 
  
 
77
 
  
 
79
 
  
 
87
 
  
 
87
 
    
 
86
 
  
 
82
 
Selling, general and administrative expenses*
  
 
28
 
  
 
26
 
  
 
21
 
  
 
13
 
  
 
14
 
  
 
21
 
    
 
21
 
  
 
20
 
Non-recurring software charge (2)
  
 
—  
 
  
 
—  
 
  
 
—  
 
  
 
26
 
  
 
—  
 
  
 
—  
 
    
 
—  
 
  
 
—  
 
    


  


  


  


  


  


    


  


Total operating expenses*
  
 
329
 
  
 
325
 
  
 
318
 
  
 
345
 
  
 
326
 
  
 
339
 
    
 
389
 
  
 
443
 
    


  


  


  


  


  


    


  


Operating income*
  
 
40
 
  
 
47
 
  
 
63
 
  
 
35
 
  
 
85
 
  
 
77
 
    
 
50
 
  
 
41
 
Other (expense) /income*
  
 
(7
)
  
 
(1
)
  
 
(6
)
  
 
(1
)
  
 
(4
)
  
 
(5
)
    
 
(3
)
  
 
(19
)
    


  


  


  


  


  


    


  


Income before taxes, minority interest and owner distributions (3)*
  
$
33
 
  
$
46
 
  
$
57
 
  
$
34
 
  
$
81
 
  
$
72
 
    
 
47
 
  
 
22
 
    


  


  


  


  


  


    


  


Provision for income taxes
                                                          
 
25
 
  
 
9
 
                                                            


  


Income after taxes and before minority interest and owner distributions
                                                          
 
22
 
  
 
13
 
Minority interest
                                                          
 
1
 
  
 
(3
)
                                                            


  


Income after taxes and minority interest and before owner distributions
                                                          
 
23
 
  
 
10
 
                                                            


  


 
 *
 
Includes the results of Sageo shown in the table on page 17.
(1)
 
Compensation for services rendered by owners has not been reflected in the consolidated financial statements for periods prior to Hewitt Associates’ transition to a corporate structure on May 31, 2002. Prior to May 31, 2002, Hewitt Associates operated as a limited liability company and owners were compensated through distributions of income rather than through salaries, benefits and performance-based bonuses.
(2)
 
Non-recurring software charge related to the discontinuation of the Sageo website. We refer you to “Sageo” above.
(3)
 
Income before taxes, minority interest and owner distributions as a limited liability company is not comparable to net income of a corporation because (i) compensation and related expenses did not include compensation expenses related to our owners since these individuals received distributions of income rather than compensation and (ii) we incurred no company-level income tax.
(4)
 
In connection with Hewitt Associates’ transition to a corporate structure on May 31, 2002, owners who worked in the business became employees of Hewitt Associates and we began to incur and reflect their compensation in compensation and related expenses. Hewitt Associates also became subject to corporate income taxes.

26


Table of Contents
 
Additionally, on June 5, 2002, we acquired the benefits consulting business of Bacon & Woodrow and their results are included in our results from this date.
(5)
 
During the month of June 2002, the period during which Hewitt Associates operated as a corporation, we also incurred several one-time charges totaling $48 million (see Note 3 to our consolidated financial statements) related to Hewitt Associates’ transition to a corporate structure, which resulted in a net loss. As such, earnings for this quarter may not be indicative of earnings for future quarters.
 
Seasonality and Inflation
 
Revenues and income vary over the fiscal year. Within our Outsourcing segment, we generally experience a seasonal increase in our fourth and first fiscal quarter revenues because the timing of our clients’ benefit enrollment processes typically occurs during the fall. Within our Consulting segment, we typically experience a seasonal peak in the third and fourth fiscal quarters which reflects our clients’ business needs for these services. We believe inflation has had little effect on our results of operations during the past three years.
 
Pro Forma Results of Operations
 
During the year ended September 30, 2002, we completed several transactions that will have a significant effect on our results in future periods. Hewitt Associates completed its transition to a corporate structure in May 2002 and its initial public offering and the Bacon & Woodrow acquisition in June 2002. The following pro forma results give effect to these transactions as if they occurred as of October 1, 2001, excluding any non-recurring adjustments, to allow for comparability. Prior year pro forma results have not been presented as supplemental information as we believe the prior year results are not comparable to the current year results primarily because of the Sageo operating losses incurred in 2001. We believe that current year results as adjusted would provide more meaningful information for future comparison.
 
The information presented is not necessarily indicative of the results of operations that might have occurred had the events described above actually taken place as of the dates specified. The pro forma adjustments are based upon available information and assumptions that management believes are reasonable. This information and the accompanying notes should also be read in conjunction with Hewitt Associates’ “Pro Forma Combined Financial Information” and combined financial statements and related notes in Hewitt Associates’ Registration Statement (No. 333-84198) on Form S-1 filed with the Securities and Exchange Commission in connection with Hewitt Associates’ initial public offering and our consolidated financial statements and related notes included elsewhere in this Form 10.

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Table of Contents

 
Hewitt Holdings LLC
Pro Forma Consolidated Income Statements
(unaudited)
    
Year Ended September 30, 2002

 
    
Hewitt Holdings Historical

    
B&W Historical

      
Acquisition and Incorporation Adjustments (1)

      
Adjustments for the Offering (2)

    
Pro Forma

 
    
(Dollars in millions, except share and per share data)
 
Revenues:
                                                
Revenue before reimbursements (net revenues)
  
$
1,716
 
  
$
91
 
    
 
—  
 
    
 
—  
 
  
$
1,807
 
Reimbursements
  
 
34
 
  
 
3
 
    
 
—  
 
    
 
—  
 
  
 
37
 
    


  


    


    


  


Total revenues
  
 
1,750
 
  
 
94
 
    
 
—  
 
    
 
—  
 
  
 
1,844
 
Operating expenses:
                                                
Compensation and related expenses, excluding restricted stock awards
  
 
1,017
 
  
 
50
 
    
 
93
 
    
 
—  
 
  
 
1,160
 
Restricted stock awards
  
 
28
 
  
 
—  
 
    
 
—  
 
    
 
35
 
  
 
63
 
Reimbursable expenses
  
 
34
 
  
 
3
 
    
 
—  
 
    
 
—  
 
  
 
37
 
Other operating expenses
  
 
342
 
  
 
11
 
    
 
2
 
    
 
—  
 
  
 
355
 
Selling, general and administrative expenses
  
 
76
 
  
 
14
 
    
 
(8
)
    
 
—  
 
  
 
82
 
    


  


    


    


  


Total operating expenses
  
 
1,497
 
  
 
78
 
    
 
87
 
    
 
35
 
  
 
1,697
 
Operating income
  
 
253
 
  
 
16
 
    
 
(87
)
    
 
(35
)
  
 
147
 
Other expenses, net
  
 
(31
)
  
 
(1
)
    
 
3
 
    
 
—  
 
  
 
(29
)
    


  


    


    


  


Income before taxes, minority interest and owner distributions
  
 
222
 
  
 
15
 
    
 
(84
)
    
 
(35
)
  
 
118
 
Provision for income taxes
  
 
34
 
  
 
—  
 
    
 
29
 
    
 
(13
)
  
 
50
 
    


  


    


    


  


Income after taxes and before minority interest and owner distributions
  
 
188
 
  
$
15
 
    
 
(113
)
    
 
(22
)
  
 
68
 
Minority interest
  
 
2
 
             
 
—  
 
    
 
—  
 
  
 
2
 
    


             


    


  


Income after taxes and minority interest and before owner distributions
  
$
186
 
             
$
(113
)
    
$
(22
)
  
$
66
 
    


             


    


  


 
 
(1)
 
Acquisition and incorporation adjustments include the following one-time items that are excluded for pro forma purposes: an $8 million compensation expense for a vacation liability arising from the Company’s owners becoming employees of Hewitt Associates; an $18 million compensation expense resulting from the requirement to recognize the extent to which certain owners’ stock allocation was greater than their proportional share of the capital accounts, without offset for the extent to which certain owners’ stock allocation is less than their proportional share of the capital accounts; a $22 million non-recurring income tax expense resulting from a $5 million tax benefit arising from a mandatory change in our tax accounting method and a $27 million net liability arising from the establishment of deferred tax assets and liabilities; a $1 million compensation expense reflecting our assumption of annuity liabilities in connection with the Bacon & Woodrow acquisition; a $6 million expense related to the former Bacon & Woodrow partners’ purchase of indemnity insurance prior to the acquisition; $2 million of acquisition-related professional service expenses incurred by Bacon & Woodrow; and $4 million of losses incurred on a foreign currency purchase option related to the acquisition. Other adjustments include expenses that would have been incurred had Hewitt Associates been a corporation for the entire period presented: $120 million of owner compensation expense for both the Company’s owners and Bacon &

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Woodrow partners; $51 million of additional income tax expense as if Hewitt Associates had been a taxable entity for the entire period; $2 million of amortization of intangible assets created as part of the acquisition; and $1 million of interest expense on borrowings to fund distributions of accumulated earnings to Bacon & Woodrow’s partners.
 
(2)
 
Offering adjustments include compensation expense of $35 million reflecting the amortization of the one-time grant of initial public offering restricted stock awards and the related income tax benefit of $13 million.
 
On a pro forma basis, the Company’s net revenues were $1,807 million compared to its actual net revenues of $1,716 million for the year ended September 30, 2002. The difference in the net revenues is attributable to the inclusion of a full twelve months of Bacon & Woodrow net revenues on a pro forma basis as compared to the inclusion of the Bacon & Woodrow net revenues from the June 5, 2002 acquisition date.
 
On a pro forma basis, the Company’s income after taxes and minority interest and before owner distributions was $66 million compared to its actual income after taxes and minority interest and before owner distributions of $186 million for the year ended September 30, 2002. The difference in the income after taxes and minority interest and before owner distributions is attributable to: (1) the inclusion of Bacon & Woodrow operations for all periods, adjusted for non-recurring items, on a pro forma basis; (2) the inclusion of amortization expense for the intangible assets acquired as part of the Bacon & Woodrow business; (3) the inclusion of estimated interest expense for borrowings to fund the payment of distributions to the former partners of Bacon & Woodrow; (4) the exclusion of non-recurring charges for owner vacation accrual and the disproportionate share compensation charge; (5) the inclusion of owner salaries, benefits, bonuses and payroll taxes for all periods; (6) the exclusion of non-recurring charges for the establishment of deferred tax assets and liabilities; (7) the exclusion of losses incurred on the foreign currency purchase option; (8) the inclusion of an estimated tax expense as if the Hewitt Associates had been subject to income tax for the entire period; and (9) the inclusion of compensation expense for all periods reflecting the amortization of the one-time grant of initial public offering awards to employees and the estimated tax benefit related to these awards.

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Liquidity and Capital Resources
 
We have historically funded our growth and working capital requirements with internally generated funds, credit facilities, credit tenant notes and term notes. Hewitt Associates’ transition to a corporate structure in May 2002, and its initial public offering in June 2002, provided access to new forms of debt and equity financing to fund new investments and acquisitions as well as to meet ongoing and future capital resource needs.
 
Summary of Cash Flows
(in thousands)
 
    
Year ended September 30,

 
    
2000

    
2001

    
2002

 
Cash provided by:
                          
Operating activities
  
$
233,574
 
  
$
349,615
 
  
$
370,148
 
Cash used in:
                          
Investing activities
  
 
(166,593
)
  
 
(104,160
)
  
 
(49,097
)
Financing activities
  
 
(64,836
)
  
 
(196,285
)
  
 
(218,773
)
Effect of exchange rates on cash
  
 
(763
)
  
 
(595
)
  
 
2,065
 
    


  


  


Net increase (decrease) in cash and cash equivalents
  
 
1,382
 
  
 
48,575
 
  
 
104,343
 
Cash and cash equivalents at beginning of period
  
 
19,436
 
  
 
20,818
 
  
 
69,393
 
    


  


  


Cash and cash equivalents at end of period
  
$
20,818
 
  
$
69,393
 
  
$
173,736
 
    


  


  


 
At September 30, 2002, our cash and cash equivalents were $174 million, as compared to $69 million at September 30, 2001, an increase of $105 million or 152%. Cash and cash equivalents increased primarily due to the receipt of proceeds from Hewitt Associates’ initial public offering, partly offset by the payment of owner distributions and repayment of debt.
 
For the years ended September 30, 2002 and 2001, cash provided by operating activities was $370 million and $350 million, respectively. The increase was primarily due to an increase in accrued expenses and income after taxes and minority interest and before owner distributions.
 
For the years ended September 30, 2002 and 2001, cash used in investing activities was $49 million and $104 million, respectively. The decrease in cash used in investing activities was primarily due to proceeds received from the sale of our building in Norwalk, Connecticut and lower spending on facilities offset by increased spending on hardware and consultant-developed software.
 
For the years ended September 30, 2002 and 2001, cash used in financing activities was $219 million and $196 million, respectively. The increase was primarily due to increased capital distributions and repayments of our mortgage debt offset by the receipt of the initial public offering proceeds by Hewitt Associates and increased short-term borrowings. For the year ended September 30, 2002, capital distributions accounted for the majority of the cash used in financing activities in preparation for Hewitt Associates’ transition to a corporate structure. For the year ended September 30, 2001, capital distributions had been a function of the timing of discretionary withdrawals by our owners and the needs of the Company for the construction of facilities for use by Hewitt Associates. In future periods, distributions to owners will be replaced by compensation and related expenses, which will affect the net cash provided by operating activities. For the year ended September 30, 2002, repayments exceeded borrowings by $68 million primarily due to the repayment of borrowings with proceeds from the initial public offering, offset by borrowings related to a new building capital lease and the addition of Bacon & Woodrow debt.

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Debt and Commitments
 
Significant ongoing commitments consist primarily of leases and debt. The following table shows the minimum future debt or non-cancelable rental payments required under existing debt agreements or lease agreements which have initial or remaining non-cancelable lease terms in excess of one year.
 
Contractual Obligations
 
    
Payments Due in Fiscal Year

    
Total

  
2003

    
2004-2005

    
2006-2007

  
Thereafter

    
(in millions)
Operating leases:
                                      
Related party
  
$
137
  
$
11
    
$
20
    
$
21
  
$
85
Third party
  
 
310
  
 
48
    
 
80
    
 
58
  
 
124
    

  

    

    

  

    
 
447
  
 
59
    
 
100
    
 
79
  
 
209
Capital leases:
                                      
Third party
  
 
77
  
 
11
    
 
8
    
 
6
  
 
52
Debt
  
 
406
  
 
45
    
 
44
    
 
72
  
 
245
    

  

    

    

  

Total Contractual Obligations
  
$
930
  
$
115
    
$
152
    
$
157
  
$
506
    

  

    

    

  

 
There are several leases of various terms between Hewitt Associates and Overlook Associates, which first began in 1989 and the last expire in 2017. Overlook Associates is a majority-owned but not a controlled investment of Hewitt Holdings. As such, this investment is accounted for as an equity investment for financial reporting purposes and is not consolidated. As of September 30, 2002, the minimum lease payments on these leases totaled $137 million.
 
We also have various third-party operating leases for office space, furniture and equipment with terms ranging from one to twenty years. As of September 30, 2002, the minimum lease payments on these leases totaled $310 million.
 
In April 2002, Hewitt Properties VII LLC sold a building and adjoining land in Norwalk, Connecticut in which Hewitt Associates leased office space. Hewitt Associates then entered into a 15-year capital lease with the purchaser to continue to lease the office space. Payments are made in monthly installments at 7.33% interest. The debt remaining at September 30, 2002 is $64 million.
 
Our computer and telecommunications equipment installment notes and capitalized leases are secured by the related equipment. The amounts due are payable over three- to five-year terms and are payable in monthly or quarterly installments at various interest rates ranging from 5.5% to 8.0%. At September 30, 2002, the outstanding balance on the equipment financing agreements was $13 million.
 
Our debt consists primarily of secured credit tenant notes related to the properties, unsecured term notes and our lines of credit. In connection with our financing some of the property purchases, we issued secured credit tenant notes to various noteholders on several dates between October 1997 and May 1999. The notes bear interest rates ranging from 5.58% to 7.13%. The principal on each note is amortized monthly between 15 and 20 years through February 2020. As of September 30, 2002, the outstanding balance on the notes was $222 million.
 
We have unsecured senior term notes with various note holders totaling $150 million as of September 30, 2002. The notes have fixed interest rates ranging from 7.5% to 8.1% and are repayable in annual installments from 2003 through 2012.
 
Hewitt Associates has two unsecured line of credit facilities. The 364-day facility expires on September 26, 2003, and provides for borrowings up to $70 million. The three-year facility expires on September 27, 2005, and provides for borrowings up to $50 million. Borrowings under either facility accrue interest at adjusted LIBOR plus 52.5 to 72.5 basis points or the prime rate, at our option. Quarterly facility fees ranging from 10 to 15 basis points are charged on the

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average daily commitment under both facilities. If the aggregate utilization under both facilities exceeds 50% of the aggregate commitment, an additional utilization fee, based on the aggregate utilization, is assessed at a rate of 0.125% per annum. At September 30, 2002, there was no outstanding balance on either facility.
 
Hewitt Associates has an unsecured multi-currency line of credit permitting borrowings of up to $10 million through February 28, 2003, at an interbank multi-currency interest rate plus 75 basis points. At September 30, 2002, the outstanding balance on the unsecured multicurrency line of credit was approximately $6 million. In addition, Hewitt Bacon & Woodrow Ltd., our U.K. subsidiary, has an unsecured British Pound Sterling line of credit permitting borrowings up to £17 million at a current rate of 4.85%. As of September 30, 2002, the outstanding balance was £15 million, equivalent to approximately $24 million. There is other foreign debt outstanding at September 30, 2002 totaling approximately $4 million. In total, the outstanding balance on the multi-currency or other foreign debt totaled $34 million as of September 30, 2002.
 
On November 26, 2002, Hewitt Holdings obtained a $55 million line of credit facility to fund capital distributions to owners in the near term. The facility expires on June 30, 2003. Borrowings under the facility accrue interest at adjusted LIBOR plus 175 basis points or the prime rate, at our option. In December 2002 and January 2003, approximately $48 million and $11 million was distributed to owners which was partially funded with $27 million from the facility. In April 2003, the Company plans to distribute an estimated $61 million to owners from cash on hand at Hewitt Holdings and from the facility. The Company anticipates repayment of the $55 million facility in June 2003 from either the sale or refinancing of property or cash on hand at that time.
 
A number of our debt agreements call for the maintenance of specified financial ratios, among other covenants. At September 30, 2002, we were in compliance with the terms of our debt agreements.
 
In connection with the initial public offering of Hewitt Associates, we raised approximately $219 million in net proceeds after offering expenses. In July 2002, we used the proceeds to repay $52 million in indebtedness under our unsecured line of credit which included $24 million of debt incurred to pay the liabilities assumed in connection with the acquisition of the actuarial and benefits consulting business of Bacon & Woodrow. The remainder will be used for working capital and general corporate purposes.
 
We believe the net proceeds of the offering, together with funds from operations, current assets and existing credit facilities, will satisfy our expected working capital, contractual obligations, capital expenditures and investment requirements at Hewitt Associates through at least fiscal 2003. We believe Hewitt Associates’ change to a corporate structure will provide financing flexibility to meet ongoing and future capital resource needs and access to equity for additional investments and acquisitions. We also believe that the existing funds and access to financing which is secured by real property or other assets will satisfy our expected cash distributions to owners and other requirements of Hewitt Holdings through at least fiscal 2003.
 
New Accounting Pronouncements
 
In June 2001, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 141, Business Combinations, and SFAS No. 142, Goodwill and Other Intangible Assets. SFAS No. 141 eliminates the pooling-of-interests method of accounting for business combinations, except for qualifying business combinations that were initiated prior to July 1, 2001. Under SFAS No. 142, goodwill and intangible assets with indefinite lives are not amortized but are reviewed for impairment annually, or more frequently if indicators arise. For acquisitions made prior to July 1, 2001, the Company has adopted the provisions of SFAS No. 142 as of October 1, 2002. The change is not expected to have a material effect on the Company’s results. The acquisition of the benefits consulting business of Bacon & Woodrow occurred after the provisions of SFAS 141 and 142 went into effect. Goodwill generated from the acquisition will not be amortized but will be reviewed for impairment along with certain other identifiable intangible assets recorded pursuant to SFAS No. 141 and 142.
 
In August 2001, the FASB issued SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets. SFAS No. 144 replaces SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of. The FASB issued SFAS No. 144 to establish a single accounting model based on the framework established in SFAS No. 121. The Company has adopted SFAS No. 144 as of October 1, 2002, and believes that the adoption will not significantly impact its consolidated financial position or results of operations in fiscal 2003.

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In April 2002, the FASB issued SFAS No. 145, Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections. This statement eliminates the requirement under SFAS No. 4 to aggregate and classify all gains and losses from extinguishment of debt as an extraordinary item, net of related income tax effect. This statement also amends SFAS No. 13 to require that certain lease modifications with economic effects similar to sale-leaseback transactions be accounted for in the same manner as sale-leaseback transactions. In addition, SFAS No. 145 requires reclassification of gains and losses in all prior periods presented in comparative financial statements related to debt extinguishments that do not meet the criteria for an extraordinary item in APB No. 30. The statement is effective for fiscal years beginning after May 15, 2002 with early adoption encouraged. The Company adopted SFAS No. 145 on October 1, 2002, and the adoption did not have a material affect on the Company’s financial position or results of operations.
 
On July 30, 2002, the FASB issued SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities. The statement requires companies to recognize costs associated with exit or disposal activities when they are incurred rather than at the date of a commitment to an exit or disposal plan. Examples of costs covered by the statement include lease termination costs and certain employee severance costs that are associated with a restructuring, discontinued operation, plant closing, or other exit or disposal activity. SFAS No. 146 is to be applied prospectively to exit or disposal activities initiated after December 31, 2002. The Company is currently evaluating the requirements and impact of this statement on our consolidated results of operations and financial position.
 
In January 2003, the FASB issued FASB Interpretation No. 46 (“FIN No. 46”), Consolidation of Variable Interest Entities, to expand upon and strengthen existing accounting guidance that addresses when a company should include in its financial statements the assets, liabilities and activities of another entity. Until now, one company generally has included another entity in its consolidated financial statements only if it controlled the entity through voting interests. FIN No. 46 changes that by requiring a variable interest entity, as defined, to be consolidated by a company if that company is subject to a majority of the risk of loss from the variable interest entity’s activities or entitled to receive a majority of the entity’s residual returns or both. FIN No. 46 also requires disclosures about variable interest entities that the company is not required to consolidate but in which it has a significant variable interest. The consolidation requirements of FIN No. 46 apply immediately to variable interest entities created after January 31, 2003 and to older entities in the first fiscal year or interim period beginning after June 15, 2003. Certain of the disclosure requirements apply in all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. The Company is currently evaluating the requirements and impact of FIN No. 46 on our consolidated results of operations and financial position.
 
Note Regarding Forward-Looking Statements
 
This report contains forward-looking statements relating to our operations that are based on our current expectations, estimates and projections. Words such as “anticipates,” “believes,” “continues,” “estimates,” “expects,” “goal,” “intends,” “may,” “opportunity,” “plans,” “potential,” “projects,” “should,” “will” and similar expressions are intended to identify such forward-looking statements. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Forward-looking statements are based upon assumptions as to future events that may not prove to be accurate. Actual outcomes and results may differ materially from what is expressed or forecast in these forward-looking statements. As a result, these statements speak only as of the date they were made.
 
Our actual results may differ from the forward-looking statements for many reasons, including:
 
 
The actions of our competitors could adversely impact our results.
 
 
A significant or prolonged economic downturn could have a material adverse effect on our results.
 
 
If we are not able to anticipate and keep pace with rapid changes in government regulations or if government regulations decrease the need for our services, our business may be negatively affected.
 
 
Our transition to corporate structure may adversely affect our ability to recruit, retain and motivate employees and to compete effectively.
 
 
If we are not able to keep pace with rapid changes in technology or if growth in the use of technology in business is not as rapid as in the past, our business may be negatively affected.
 
 
If our clients are not satisfied with our services, we may face damage to our professional reputation or legal liability.
 
 
Tightening insurance markets may reduce available coverage and result in increased premium costs.
 
 
The loss of key employees may damage or result in the loss of client relationships.
 
 
Our global operations and expansion strategy entail complex management, foreign currency, legal, tax and economic risks.
 
 
The profitability of our engagements with clients may not meet our expectations.
 
For a more detailed discussion of our risk factors, see the information under the heading “Risk Factors” in Hewitt Associates, Inc.’s Registration Statement on Form S-1 (File No. 333-84198) filed with the Securities Exchange Commission in connection with its initial public offering. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

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Table of Contents
Quantitative and Qualitative Disclosures About Market Risk
 
We are exposed to market risk primarily from changes in interest rates and foreign currency exchange rates. We infrequently enter into hedging transactions to manage this risk and we do not hold or issue derivative financial instruments for trading purposes.
 
Interest rate risk
We are exposed to interest rate risk primarily through our portfolio of cash and cash equivalents, which is designed for safety of principal and liquidity. We maintain a portfolio of cash equivalents in the highest rated money market investments and continuously monitor the investment ratings. The investments are subject to inherent interest rate risk as investments mature and are reinvested at current market interest rates.
 
At September 30, 2002, 100% of our long-term debt was at a fixed rate. Our short-term debt with a variable rate consisted of our unsecured line of credit, which has an interest rate of LIBOR plus 52.5 to 72.5 basis points or the prime rate, at our option, and our unsecured multi-currency line of credit, which has an interest rate of an interbank multi-currency interest rate plus 75 basis points. As of September 30, 2002, there was no outstanding balance on our unsecured line of credit. As of September 30, 2002, the outstanding balance on the multi-currency line of credit was $6 million at rates ranging from 0.75% to 5.21%. In addition, the benefits consulting business of Bacon and Woodrow has an unsecured British Pound Sterling line of credit permitting borrowings of up to £17 million. As of September 30, 2002, the outstanding balance was £15 million, equivalent to approximately $24 million at a rate of 4.85%. We had other foreign sourced debt of $4 million at September 30, 2002.
 
Foreign exchange risk
For the year ended September 30, 2002, revenues from U.S. operations as a percent of total revenues were 90%. As a result, our foreign currency exchange exposure is low. Foreign currency net translation income was $18 million for the year ended September 30, 2002. We do not enter into any foreign currency forward contracts for speculative or trading purposes.
 
ITEM 3. Properties
 
Our principal executive offices are located in Lincolnshire, Illinois with a mailing address of 100 Half Day Road, Lincolnshire, Illinois 60069.
 
As of September 30, 2002, we had a total of 76 offices in 30 countries and operated 9 additional offices in 7 countries through joint ventures and minority investments.
 
Of these offices, Hewitt Holdings owns and leases the following real estate assets to Hewitt Associates—
 
 
Holdings Property Entity

 
Location

  
Hewitt Associates Lease Term

Hewitt Properties I
 
Lincolnshire, Illinois
  
November 1998–2018
Hewitt Properties II
 
Lincolnshire, Illinois
  
December 1999–2019
Hewitt Properties III
 
Lincolnshire, Illinois
  
May 1999–2014
Hewitt Properties IV
 
Orlando, Florida
  
March 2000–2020
Hewitt Properties IV
 
The Woodlands, Texas
  
March 2000–2020
The Bayview Trust
 
Newport Beach, California
  
June 2002–May 2017
Overlook Associates
 
Lincolnshire, Illinois
  
*

*
 
Overlook Associates is majority-owned by Hewitt Holdings but is not consolidated with its financial statements since Hewitt Holdings does not exercise management control over it. Hewitt Holdings accounts for Overlook Associates as an equity investment for financial reporting purposes. There are several leases of various terms between Hewitt Associates, Inc. and Overlook Associates, which first began in 1989 and the last will expire in 2017.

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Table of Contents
 
Total lease payments from Hewitt Associates to Hewitt Holdings and Overlook Associates were $40 million in 2002, $39 million in 2001 and $35 million in 2000. The leases were entered into on terms comparable to those which would have been obtained in an arm’s length transaction. Intercompany capital lease obligations and intercompany rent expense and income have been eliminated in consolidation and the Company’s remaining real estate assets and the related debt and interest and depreciation expense are reflected on the consolidated balance sheet and statement of operations.
 
ITEM 4. Security Ownership of Certain Beneficial Owners and Management
 
The business and affairs of the Company and its owners are managed by an Executive Committee which consists of five members.
 
Each owner has a percentage interest in the Company that determines his or her share of profit or loss from operations (including the sale of real estate) from June 1, 2002. This interest is referred to as a “Percentage Interest” and is expressed as a percentage of such profit or loss of Hewitt Holdings excluding the profit or loss of Hewitt Associates. In addition, each owner has a capital account that reflects (i) the owner’s allocation of Class B common stock of Hewitt Associates held by the Company for the benefit of the owners and (ii) the owner’s share of profit or loss from operations which has not been distributed to owners. The Percentage Interests and the owners’ capital accounts are collectively referred to as the “limited liability company interests.”
 
The interest of certain owners who are retired from the business in the profit or loss from operations is contingent on the current owners receiving a threshold level of distributions from the Company. Only after the threshold is met will these owners receive any allocations of profit or loss. This contingent interest of certain retired owners is in addition to their allocation of Class B common stock.
 
The ownership interests in the Company of the members of the Executive Committee are set forth below. No person has more than a five percent interest in the Company.
 
Executive Committee Member

  
Percentage Interest

  
Allocated Shares of
Class B Common Stock
of Hewitt Associates (1)

    
Shares of Class A
Common Stock of
Hewitt Associates (2)

David L. Hunt, Chairman
  
1.34%
  
538,996
    
1
Monica M. Burmeister
  
  .67%
  
367,112
    
1
Maryann Laketek
  
  .40%
  
214,489
    
1
Mark T. Mitter
  
  .47%
  
286,924
    
1
Gerry I. Wilson, Vice Chairman
  
1.94%
  
960,992
    
1
 
(1)
 
The shares of Class B common stock listed in this column are held by Hewitt Holdings for the benefit of the owner.
 
(2)
 
The shares of Class A common stock listed in this column are held directly by the Executive Committee member.
 
To the knowledge of the Company, there are no arrangements which would result in a change in control of the Company at any subsequent date.
 
ITEM 5. Directors and Executive Officers
 
The Executive Committee is comprised of the following persons:

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Table of Contents
 
 
David L. Hunt, Chairman (age 58) has been Chairman of the Company’s Executive Committee since October 1, 2002. Prior to that time he was Vice-Chairman of the Executive Committee and served as a member at various times since 1978. Mr. Hunt was the manager of Hewitt Associates’ East Region Retirement and Financial Management practice, in Norwalk, Connecticut from 1976 until his retirement in December, 2002. Prior to that he was a consulting actuary. Mr. Hunt joined the firm in 1966 as an actuary. He is a member of the Society of Actuaries and the American Academy of Actuaries.
 
 
Monica M. Burmeister (age 49) has been the Retirement and Financial Management – Line of Business Leader of Hewitt Associates since 2001. Prior to her current role, Ms. Burmeister managed Hewitt Associates’ actuarial practice in the Midwest U.S. Market Group. She joined Hewitt Associates in 1976. She is a Fellow of the Society of Actuaries and a member of the American Academy of Actuaries.
 
 
Maryann Laketek (age 54) serves as a Managing Consultant in Hewitt Associates’ Chicago office and has served as the Midwest Market Group Leader for the Managing Consultant practice. Ms. Laketek joined Hewitt Associates as a Managing Consultant in 1984 with 14 prior years of actuarial and consulting experience. She is a Member of the American Academy of Actuaries and an Enrolled Actuary (retired status).
 
 
Mark T. Mitter (age 47) serves as the Global Finance Leader for the Outsourcing Line of Business. Previously, he served as the firm’s Practice Leader for Defined Benefits Administration and as the Defined Benefits Practice Leader for the East Market Group. Mr. Mitter joined Hewitt Associates in 1980.
 
 
Gerald I. Wilson (age 64) is Vice-Chairman of the Company’s Executive Committee, having served on the Committee since 1973 and as Chairman from January, 1982 through September, 2002. Mr. Wilson held a number of senior positions within Hewitt Associates until his retirement in December, 2002. Mr. Wilson joined Hewitt Associates in 1962 as an actuary. He is a Fellow of the Society of Actuaries and a member of the American Academy of Actuaries.
 
ITEM 6. Executive Compensation
 
The members of the Executive Committee do not receive any compensation for services as committee members. The Company does not maintain any retirement, pension, profit sharing, stock option or similar plans for the benefit of the members of the Executive Committee or any other persons.
 
The Company has no employees. Ms. Burmeister, Ms. Laketek and Mr. Mitter are employed by Hewitt Associates and are separately compensated by Hewitt Associates for services rendered to Hewitt Associates. Mr. Hunt and Mr. Wilson are retired from Hewitt Associates and will receive a per diem payment of $1,000 for consulting services which may be rendered to the Company. No amounts have been paid to Mr. Hunt or Mr. Wilson for such services to date.
 
ITEM 7. Certain Relationships and Related Transactions
 
Hewitt Associates’ Transition to a Corporate Structure and Initial Public Offering
 
Hewitt Associates’ transition to a corporate structure, which was completed on May 31, 2002, was accomplished through the following transactions:
 
 
Hewitt Associates, Inc., a Delaware corporation, was formed as a subsidiary of the Company.
 
 
Hewitt Associates LLC distributed $153 million of accounts receivable and $55 million of cash to Hewitt Holdings to fund a distribution to owners of previously undistributed accumulated earnings prior to its transition to a corporate structure.
 
 
The Company transferred all of the ownership interests in Hewitt Associates LLC to Hewitt Associates, Inc., thereby making Hewitt Associates LLC a wholly-owned subsidiary of Hewitt Associates, Inc., and the owners of the Company (with the exception of retired owners) became employees of Hewitt Associates or one of its subsidiaries.

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The Company received an aggregate of 70,819,520 shares of Class B common stock of Hewitt Associates, Inc., all of which will be held by the Company until such shares are distributed to owners.
 
 
Each owner retained an interest in the Company (and an indirect interest in the shares of Class B common stock of Hewitt Associates, Inc. held by the Company).
 
Hewitt Associates, Inc. completed its initial public offering on June 27, 2002 at which time it sold 11,150,000 shares of Class A common stock to the public at a price of $19.00 per share. In July 2002, the underwriters exercised their over-allotment option to purchase an additional 1,672,500 shares of Class A common stock at a price of $19.00 per share.
 
Distribution Agreement
 
In connection with Hewitt Associates’ transition to a corporate structure, Hewitt Associates distributed approximately $153 million of accounts receivable and $55 million of cash to the Company pursuant to a distribution agreement. This assignment was without recourse to Hewitt Associates and was used to fund a distribution to owners of accumulated earnings. Hewitt Associates agreed to act as a collection agent for the Company.
 
Services Agreement
 
Through September 30, 2007, Hewitt Associates will provide certain support services to the Company, primarily in the financial, real estate and legal departments, as may be requested by the Company from time to time. The Company will pay Hewitt Associates an annual fee of $50,000 for basic services. Hewitt Associates may charge the Company separately for additional services on a time and materials basis.
 
Real Estate
 
The Company’s principal executive offices are located in Lincolnshire, Illinois with a mailing address of 100 Half Day Road, Lincolnshire, Illinois 60069.
 
As of September 30, 2002, we had a total of 76 offices in 30 countries and operated 9 additional offices in 7 countries through joint ventures and minority investments.
 
Of these offices, Hewitt Holdings owns and leases the following real estate assets to Hewitt Associates—
 
Holdings Property Entity

 
Location

 
Hewitt Associates Lease Term

Hewitt Properties I
 
Lincolnshire, Illinois
 
November 1998–2018
Hewitt Properties II
 
Lincolnshire, Illinois
 
December 1999–2019
Hewitt Properties III
 
Lincolnshire, Illinois
 
May 1999–2014
Hewitt Properties IV
 
Orlando, Florida
 
March 2000–2020
Hewitt Properties IV
 
The Woodlands, Texas
 
March 2000–2020
The Bayview Trust
 
Newport Beach, California
 
June 2002–May 2017
Overlook Associates
 
Lincolnshire, Illinois
 
*

*
 
Overlook Associates is majority-owned by Hewitt Holdings but is not consolidated with its financial statements since Hewitt Holdings does not exercise management control over it. Hewitt Holdings accounts for Overlook Associates as an equity investment for financial reporting purposes. There are several leases of various terms between Hewitt Associates, Inc. and Overlook Associates, which first began in 1989 and the last will expire in 2017.
 
Total lease payments from Hewitt Associates to Hewitt Holdings and Overlook Associates were $40 million in 2002, $39 million in 2001 and $35 million in 2000. The leases were entered into on terms comparable to those which would have been obtained in an arm’s length transaction. Intercompany lease obligations and intercompany rent expense and income have been

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eliminated in consolidation so that the Company’s owned real estate assets and the related debt and interest and depreciation expense are reflected on the consolidated balance sheet and statement of operations.
 
Distribution of Shares of Class B Common Stock of Hewitt Associates by the Company
 
Our owners hold their shares of Class B common stock of Hewitt Associates through the Company and will not own any shares of Class B common stock directly until the shares are distributed to them by the Company. The Company will have the discretion to distribute the shares of Class B common stock to owners after June 27, 2003, but such shares will remain generally subject to restrictions on transfers for some period beyond that. The Operating Agreement of the Company and the Transfer Restriction Agreement between Hewitt Associates and the Company govern the rights and obligations of our owners with respect to the shares of Class B common stock held by the Company. As to an aggregate of 15,226,506 shares held by the Company on behalf of owners, each owner will be entitled to receive the full amount of the owner’s allotment. As to the remaining 55,593,014 shares held by the Company on behalf of owners, if an owner’s employment with Hewitt Associates terminates prior to June 27, 2006 (other than as a result of an owner’s retirement (subject to certain criteria), death or disability), the number of shares the owner is entitled to receive when a distribution of these shares is made will be reduced. We refer to these shares as “goodwill shares”. This reduction in the number of goodwill shares is a function of the then-current book value and market value of the shares and is calculated according to the formula described below. Book value will be determined as of the end of the immediately preceding fiscal quarter and market value will be determined based on the average price of the Class A common stock of Hewitt Associates as quoted on the New York Stock Exchange for the five trading days preceding the date of termination.
 
Other than as a result of an owner’s retirement (subject to certain criteria), death or disability, an owner will be entitled to less than 100% of the goodwill shares at market value if such owner’s employment with Hewitt Associates terminates prior to June 27, 2006. Specifically, on June 27 of each year, if an owner is an employee of Hewitt Associates on that date, such owner’s entitlement to a portion of the goodwill shares upon a termination of employment with Hewitt Associates will increase, as follows, from book value to market value.
 
    
Entitlement to
goodwill shares
at book value

  
Entitlement to
goodwill shares
at market value

On or prior to June 27, 2003
  
100%
  
    0%
After June 27, 2003
  
  75%
  
  25%
After June 27, 2004
  
  50%
  
  50%
After June 27, 2005
  
  25%
  
  75%
After June 27, 2006
  
    0%
  
100%
 
As to any goodwill shares that an owner is entitled to receive at market value, the owner will receive the full number of those shares when a distribution from the Company is made. As to any goodwill shares that an owner is entitled to receive at book value, the number of shares that the owner receives will be reduced by a number of shares having an aggregate market value equal to the difference between the market value and the book value of such shares. A reduction in an owner’s entitlement to receive shares will increase the shares held by the Company for future distribution to the remaining owners.
 
If an owner who is at least 52 years of age and who has been an owner for at least ten years elects to retire, such owner will be eligible for a special retiree formula as to entitlement to goodwill shares. Such formula considers the

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age of the individual and the number of years that person has been an owner. Depending on the combination of these factors, such person would be entitled to between 82% and 100% of his or her goodwill shares at market value at that time.
 
In the event of an owner’s death or disability, the owner will be entitled to 100% of the goodwill shares at market value. In addition, if there occurs a transaction in which a person or group acquires the ownership of more than 30% of the stock of Hewitt Associates and the employment of the owner with Hewitt Associates is terminated in connection with the transaction or within two years thereafter, the owner will be entitled to 100% of the goodwill shares at market value.
 
The Company’s Operating Agreement and the Transfer Restriction Agreement provide that the provisions governing owners’ entitlement to goodwill shares at market value of such shares held by or on behalf of owners may not be changed without the approval of the independent directors of Hewitt Associates. Pursuant to the Transfer Restriction Agreement, the Company has agreed with Hewitt Associates that it will not, prior to June 27, 2003, distribute any shares of common stock of Hewitt Associates to owners except in the case of owners resident outside of North America. Any shares distributed by the Company to owners before June 27, 2004 will remain subject to restrictions on transfer through such date. The foregoing restriction is applicable notwithstanding any owner’s entitlement to receive goodwill shares. Any waiver of the transfer restrictions will require a determination by the independent directors of Hewitt Associates that such action is in the best interests of Hewitt Associates or is otherwise appropriate in light of a particular individual’s economic hardship.
 
Registered Secondary Sales
 
Prior to June 27, 2004, the Company has the right to request that Hewitt Associates register for underwritten public sale, on each of two occasions, up to 12% of the shares held by or on behalf of owners, the former partners of Bacon & Woodrow, key employees of Hewitt Associates and the key employees of Bacon & Woodrow. The first such sale may not occur prior to June 27, 2003, and the second such sale may not occur less than six months after the first sale. The Company has the right to request a third registration after June 27, 2004. Hewitt Associates is obligated to comply with any such request unless its independent directors determine that such sale would be contrary to the best interests of Hewitt Associates. The independent directors of Hewitt Associates may consider several factors in making any such determination, including share price performance after the date of the offering, equity market conditions and our operating results.
 
Minimum Stock Ownership Requirements
 
Owners are required to hold a minimum number of shares while they are employees of Hewitt Associates. As a condition to the grant of options under the Hewitt Associates incentive compensation plan, each owner is required to maintain beneficial ownership of at least 25% of such owner’s goodwill shares while employed by Hewitt Associates.
 
ITEM 8. Legal Proceedings
 
The Company is not a party to any material legal proceedings. Hewitt Associates is occasionally subject to lawsuits and claims arising out of the normal conduct of its business. The Company does not expect the outcome of these pending claims to have a material adverse effect on the business, financial condition or results of operations of Hewitt Associates or the Company.

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ITEM 9. Market Price of and Dividends on the Registrant’s Common Equity and Related Stockholder Matters
 
There is no established public trading market for the LLC Interests. The Company does not have any other class of equity securities.
 
Transfers of LLC Interests are expressly prohibited without the written consent of the Executive Committee. The restriction on transfers prohibits the assignment, sale, pledge, or other encumbrance or disposition of the LLC Interests or any interest therein. There are no outstanding options or warrants to purchase, or securities convertible into, any class of equity of the Company.
 
The LLC Interests have not been and will not be registered under the Securities Act of 1933, as amended (the “Securities Act”), and may not be resold unless an exemption from registration is available. Holders of LLC Interests have no right to require registration of the LLC Interests and the Company does not intend to register the LLC Interests under the Securities Act or otherwise take any action to cause an exemption from registration (whether pursuant to Rule 144 of the Securities Act or otherwise) to be available.
 
As of December 31, 2002, there were 590 record holders of LLC Interests.
 
The Company intends to make distributions in-kind of the Class B common stock of Hewitt Associates held by the Company for the account of owners prior to July 1, 2006.
 
The Company intends to make cash distributions of the net proceeds resulting from the sale of its real estate assets as the real estate are sold from time to time. Any such distributions will be made to owners in proportion to their LLC Interests.
 
ITEM 10. Recent Sales of Unregistered Securities
 
Not applicable.
 
ITEM 11. Description of Registrant’s Securities to be Registered
 
Each owner has a percentage interest in the Company that determines his or her share of profit or loss from operations (including the sale of real estate) from June 1, 2002. This interest is referred to as a “Percentage Interest” and is expressed as a percentage of such profit or loss of Hewitt Holdings excluding the profit or loss of Hewitt Associates. In addition, each owner has a capital account that reflects (i) the owner’s allocation of Class B common stock of Hewitt Associates held by the Company for the benefit of the owners and (ii) the owner’s share of profit or loss from operations which is not distributed to owners. The Percentage Interests and the owners’ capital accounts are collectively referred to as the “limited liability company interests.”
 
The interest of certain owners who are retired from the business in the profit or loss from operations is contingent on the current owners receiving a threshold level of distributions from the Company. Only after the threshold is met will these owners receive any allocations of profit or loss. This contingent interest of certain retired owners is in addition to their allocation of Class B common stock.
 
ITEM 12. Indemnification of Directors and Officers
 
The Company’s operating agreement provides that the Company will indemnify, defend and hold harmless each member of the Executive Committee, the Secretary of the Executive Committee and any designee of the Executive Committee against any loss arising out of the performance of his or her duties on behalf of the Company. However, the Company is not required to indemnify persons in the case of gross negligence, fraud or breach of fiduciary duty to the Company.

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The Company maintains directors and officers insurance which provides insurance coverage for the members of the Executive Committee and its officers for certain liabilities.
 
ITEM 13. Financial Statements and Supplemental Data
 
The financial information required by Item 13 is contained in Item 15.
 
ITEM 14. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
 
There have been no changes in or disagreements with independent auditors on accounting and financial disclosures for the fiscal 2002 year.
 
Prior to April 8, 2002, Arthur Andersen LLP (“Andersen”) served as our independent auditors. On March 14, 2002, Andersen was indicted on federal obstruction of justice charges arising from the government’s investigation of the Enron Corporation. On June 15, 2002, Andersen was convicted of those charges and the firm ceased practicing before the SEC on August 31, 2002. On April 8, 2002, we retained Ernst & Young LLP as our independent auditors for our fiscal years ended September 30, 2001 and 2002.
 
ITEM 15. Financial Statements and Exhibits
 
(a) Financial Statements—
The financial statements listed on the Index to the Financial Statements (page 43) are filed as part of this Form 10.
 
(b) Exhibits
The exhibits listed on the Index to Exhibits (page 71) are filed as part of this Form 10.

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SIGNATURES
 
Pursuant to the requirements of Section 12 of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
HEWITT HOLDINGS LLC
By:
 
/s/ David L. Hunt

   
David L. Hunt, Chairman
Date:
 
January 28, 2003

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ITEM 15(a). INDEX TO FINANCIAL STATEMENTS
 

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REPORT OF INDEPENDENT AUDITORS
 
To the Members of Hewitt Holdings LLC and Subsidiaries:
 
We have audited the accompanying consolidated balance sheets of Hewitt Holdings LLC (an Illinois limited liability company) and subsidiaries (the “Company”) as of September 30, 2001 and 2002, and the related consolidated statements of operations and cash flows for the years then ended. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. The financial statements as of September 30, 2000 and for the year then ended were audited by other auditors who have ceased operations. The other auditors’ report dated November 15, 2000 expressed an unqualified opinion on such statements.
 
We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
 
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of September 30, 2001 and 2002, and the results of their operations and their cash flows for the years then ended, in conformity with accounting principles generally accepted in the United States of America.
 
/s/ Ernst & Young LLP
 
Chicago, Illinois
October 31, 2002, except for the fifth paragraph of
New Accounting Pronouncements in Note 2 and
Note 24, as to which the date is January 24, 2003

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REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS (1)
 
To the Members of Hewitt Holdings LLC and Subsidiaries:
 
We have audited the accompanying consolidated balance sheets of HEWITT HOLDINGS LLC (an Illinois limited liability company) AND SUBSIDIARIES as of September 30, 2000 and 1999, and the related consolidated statements of income and comprehensive income, expenses and cash flows for the years then ended. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.
 
We conducted our audits in accordance with auditing standards generally accepted in the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
 
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Hewitt Holdings LLC and Subsidiaries as of September 30, 2000 and 1999, and the results of their operations and their cash flows for the years then ended, in conformity with accounting principles generally accepted in the United States.
 
/s/ Arthur Andersen LLP
 
Chicago, Illinois
November 15, 2000
 
(1)
 
This is a copy of the audit report for the years ended September 30, 1999 and 2000, previously issued by Arthur Andersen LLP. This audit report has not been reissued by Arthur Andersen LLP in connection with this filing on Form 10. The consolidated balance sheet as of September 30, 2000 referred to in this report have not been included in the accompanying financial statements. Additionally, the consolidated statements of income and comprehensive income, expenses and cash flows for the year ended September 30, 1999 referred to in this report have not been included in the accompanying financial statements.

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HEWITT HOLDINGS LLC AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(Dollars in thousands)
 
    
September 30, 2001

    
September 30, 2002

ASSETS
               
Current Assets
               
Cash and cash equivalents
  
$
69,393
 
  
$
173,736
Client receivables and unbilled work in process, less allowances
of $14,540 in 2001 and $18,960 in 2002
  
 
367,798
 
  
 
401,700
Prepaid expenses and other current assets
  
 
29,466
 
  
 
34,483
Deferred income taxes
  
 
—  
 
  
 
16,976
    


  

Total current assets
  
 
466,657
 
  
 
626,895
    


  

Non-Current Assets
               
Property and equipment, net
  
 
497,775
 
  
 
499,265
Goodwill, net
  
 
8,506
 
  
 
201,286
Intangible assets, net
  
 
60,573
 
  
 
170,854
Other assets
  
 
25,696
 
  
 
40,087
    


  

Total non-current assets
  
 
592,550
 
  
 
911,492
    


  

Total Assets
  
$
1,059,207
 
  
$
1,538,387
    


  

LIABILITIES
               
Current Liabilities
               
Accounts payable
  
$
29,135
 
  
$
23,345
Accrued expenses
  
 
90,462
 
  
 
180,951
Advanced billings to clients
  
 
59,891
 
  
 
73,965
Current portion of long-term debt
  
 
39,309
 
  
 
45,076
Current portion of capital lease obligations
  
 
13,885
 
  
 
11,375
Amounts due to former owners
  
 
23,529
 
  
 
—  
Deferred compensation and accrued profit sharing
  
 
133,181
 
  
 
56,481
    


  

Total current liabilities
  
 
389,392
 
  
 
391,193
    


  

Long-Term Liabilities
               
Debt, less current portion
  
 
379,988
 
  
 
361,046
Capital lease obligations, less current portion
  
 
14,663
 
  
 
65,166
Other long-term liabilities
  
 
17,769
 
  
 
54,844
Deferred income taxes
  
 
—  
 
  
 
19,265
    


  

Total long-term liabilities
  
 
412,420
 
  
 
500,321
    


  

Total Liabilities
  
$
801,812
 
  
$
891,514
    


  

Minority Interest
  
 
—  
 
  
$
150,716
OWNERS’ CAPITAL
               
Owners’ Capital
               
Accumulated earnings and paid-in-capital
  
$
258,162
 
  
$
480,469
Accumulated other comprehensive income (loss)
  
 
(767
)
  
 
15,688
    


  

Total owners’ capital
  
 
257,395
 
  
 
496,157
    


  

Total Liabilities, Minority Interest and Owners’ Capital
  
$
1,059,207
 
  
$
1,538,387
    


  

 
The accompanying notes are an integral part of these financial statements.

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HEWITT HOLDINGS LLC AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS (1)(2)
(Dollars in thousands)
 
    
Year Ended September 30,

 
    
2000

    
2001

    
2002(1)(2)

 
Revenues:
                          
Revenue before reimbursements (net revenues)
  
$
1,280,552
 
  
$
1,475,661
 
  
$
1,716,197
 
Reimbursements
  
 
25,507
 
  
 
26,432
 
  
 
33,882
 
    


  


  


Total revenues
  
 
1,306,059
 
  
 
1,502,093
 
  
 
1,750,079
 
    


  


  


Operating expenses:
                          
Compensation and related expenses, excluding restricted stock award compensation
  
 
728,195
 
  
 
854,924
 
  
 
1,016,788
 
Restricted stock award compensation
  
 
—  
 
  
 
—  
 
  
 
27,525
 
Reimbursable expenses
  
 
25,507
 
  
 
26,432
 
  
 
33,882
 
Other operating expenses
  
 
292,708
 
  
 
321,834
 
  
 
342,479
 
Selling, general and administrative expenses
  
 
76,648
 
  
 
87,518
 
  
 
76,216
 
Non-recurring software charge
  
 
—  
 
  
 
26,469
 
  
 
—  
 
    


  


  


Total operating expenses
  
 
1,123,058
 
  
 
1,317,177
 
  
 
1,496,890
 
    


  


  


Operating income
  
 
183,001
 
  
 
184,916
 
  
 
253,189
 
Other expenses, net:
                          
Interest expense
  
 
(31,791
)
  
 
(37,511
)
  
 
(36,263
)
Interest income
  
 
2,703
 
  
 
3,674
 
  
 
2,813
 
Other income (expense), net
  
 
15,394
 
  
 
18,898
 
  
 
2,082
 
    


  


  


    
 
(13,694
)
  
 
(14,939
)
  
 
(31,368
)
    


  


  


Income before taxes, minority interest and owner distributions
  
$
169,307
 
  
$
169,977
 
  
 
221,821
 
    


  


        
Provision for income taxes
                    
 
(33,338
)
                      


Income after taxes and before minority interest and owner distributions
                    
 
188,483
 
Minority interest
                    
 
(2,450
)
                      


Income after taxes and minority interest and before owner distributions
                    
$
186,033
 
                      


 
(1)
 
On May 31, 2002, one of the Company’s subsidiaries, Hewitt Associates, completed its transition to a corporate structure and the owners of Hewitt Holdings who worked in the business of Hewitt Associates became employees of the subsidiary. As a result, operating expenses after May 31, 2002 include the compensation expense related to these owners and income after taxes and minority interest and before owner distributions includes the corporate income taxes of Hewitt Associates for the period after May 31, 2002. Income after taxes and minority interest and before owner distributions does not include income taxes on the Company’s remaining operations, which are the responsibility of Hewitt Holdings’ owners. Prior to May 31, 2002, Hewitt Associates operated as a group of limited liability companies and as such, no income taxes nor owner compensation expense were recorded as owners were compensated through distributions of the Hewitt Associates’ earnings and were personally responsible for the income taxes on those earnings.
(2)
 
On June 5, 2002, the Company acquired the benefits consulting business of Bacon & Woodrow and their results are included in the Company’s results from the acquisition date of June 5, 2002 through September 30, 2002.
 
The accompanying notes are an integral part of these financial statements.

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HEWITT HOLDINGS LLC AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Dollars in thousands)
 
    
Year Ended September 30,

 
    
2000

    
2001

    
2002

 
Cash flows from operating activities:
                          
Income before taxes, minority interest and owner distributions
  
$
169,307
 
  
$
169,977
 
  
 
—  
 
Income after taxes and minority interest and before owner distributions
  
 
—  
 
  
 
—  
 
  
$
186,033
 
Adjustments to reconcile income before taxes and owner distributions and income
    after taxes and before owner distributions to net cash provided by operating
    activities:
                          
Depreciation and amortization
  
 
101,228
 
  
 
103,431
 
  
 
106,829
 
Non-recurring software charge (Note 12)
  
 
—  
 
  
 
26,469
 
  
 
—  
 
Net unrealized loss (gain) on securities
  
 
2,191
 
  
 
(2,191
)
  
 
3,653
 
Initial public offering restricted stock awards (Note 4)
  
 
—  
 
  
 
—  
 
  
 
25,389
 
Owner compensation charge (Note 3)
  
 
—  
 
  
 
—  
 
  
 
17,843
 
Establishment of owner vacation liability (Note 3)
  
 
—  
 
  
 
—  
 
  
 
8,300
 
Deferred income taxes
  
 
—  
 
  
 
—  
 
  
 
2,289
 
Minority interest
  
 
—  
 
  
 
—  
 
  
 
2,450
 
Gain on sale of property
  
 
—  
 
  
 
(5,812
)
  
 
—  
 
Changes in operating assets and liabilities:
                          
Client receivables and unbilled work in process
  
 
(75,061
)
  
 
9,239
 
  
 
16,724
 
Prepaid expenses and other current assets
  
 
(8,207
)
  
 
(2,075
)
  
 
(789
)
Accounts payable
  
 
(1,435
)
  
 
(2,741
)
  
 
(8,860
)
Accrued expenses
  
 
19,443
 
  
 
22,479
 
  
 
22,833
 
Advanced billings to clients
  
 
4,096
 
  
 
82
 
  
 
13,996
 
Due to former owners
  
 
—  
 
  
 
6,245
 
  
 
(23,529
)
Employees’ deferred compensation and accrued profit sharing
  
 
12,807
 
  
 
26,507
 
  
 
(5,075
)
Other long-term liabilities
  
 
9,205
 
  
 
(1,995
)
  
 
2,062
 
    


  


  


Net cash provided by operating activities
  
 
233,574
 
  
 
349,615
 
  
 
370,148
 
Cash flows from investing activities:
                          
Additions to property and equipment
  
 
(159,464
)
  
 
(112,016
)
  
 
(63,038
)
Cash balances assumed in Bacon & Woodrow acquisition, net of transaction costs
  
 
—  
 
  
 
—  
 
  
 
(887
)
Proceeds from sale of property
  
 
—  
 
  
 
13,471
 
  
 
64,278
 
Increase in other assets
  
 
(7,129
)
  
 
(5,615
)
  
 
(49,450
)
    


  


  


Net cash used in investing activities
  
 
(166,593
)
  
 
(104,160
)
  
 
(49,097
)
Cash flows from financing activities:
                          
Proceeds from issuance of Hewitt Associates’ Class A common stock
  
 
—  
 
  
 
—  
 
  
 
226,564
 
Capital distributions, net
  
 
(136,185
)
  
 
(142,101
)
  
 
(369,529
)
Short-term borrowings
  
 
—  
 
  
 
300
 
  
 
59,661
 
Repayments of short-term borrowings
  
 
—  
 
  
 
(59,000
)
  
 
(73,765
)
Proceeds from long-term debt issuance
  
 
112,885
 
  
 
36,081
 
  
 
—  
 
Repayments of long-term debt
  
 
(41,536
)
  
 
(15,015
)
  
 
(37,331
)
Repayments of capital lease obligations
  
 
—  
 
  
 
(16,550
)
  
 
(17,007
)
Payment of deferred financing fees
  
 
—  
 
  
 
—  
 
  
 
(1,437
)
Payment of offering costs by Hewitt Associates
  
 
—  
 
  
 
—  
 
  
 
(5,929
)
    


  


  


Net cash used in financing activities
  
 
(64,836
)
  
 
(196,285
)
  
 
(218,773
)
Effect of exchange rate changes on cash and cash equivalents
  
 
(763
)
  
 
(595
)
  
 
2,065
 
    


  


  


Net increase in cash and cash equivalents
  
 
1,382
 
  
 
48,575
 
  
 
104,343
 
Cash and cash equivalents, beginning of year
  
 
19,436
 
  
 
20,818
 
  
 
69,393
 
    


  


  


Cash and cash equivalents, end of year
  
$
20,818
 
  
$
69,393
 
  
$
173,736
 
    


  


  


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HEWITT HOLDINGS LLC AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS—Continued
(Dollars in thousands)
 
    
Year Ended September 30,

 
    
2000

  
2001

  
2002

 
Schedule of non-cash investing and financing activities:
                      
Acquisition, cash paid, net of cash received:
                      
Common stock issued in connection with acquisition
  
$
—  
  
$
—  
  
$
219,240
 
Fair value of assets acquired
  
 
—  
  
 
—  
  
 
(142,406
)
Fair value of liabilities assumed
  
 
—  
  
 
—  
  
 
100,403
 
Goodwill
  
 
—  
  
 
—  
  
 
(178,124
)
    

  

  


Cash paid, net of cash received
  
 
—  
  
 
—  
  
 
(887
)
Real estate and equipment purchased under capital leases
  
 
18,896
  
 
11,081
  
 
65,000
 
Software licenses purchased under long-term agreements
  
 
—  
  
 
—  
  
 
18,148
 
Accrued offering costs
  
$
—  
  
$
—  
  
$
1,347
 
Supplementary disclosure of cash paid during the year:
                      
Interest paid
  
$
29,357
  
$
39,129
  
$
36,309
 
Income taxes paid
  
$
—  
  
$
—  
  
$
33,647
 
 
The accompanying notes are an integral part of these financial statements.

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HEWITT HOLDINGS LLC AND SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
FOR THE FISCAL YEARS ENDED SEPTEMBER 30, 2000, 2001 and 2002
(Dollars in thousands except per share amounts)
 
1.
 
Description of Business
 
Hewitt Holdings LLC and Subsidiaries (“Hewitt Holdings” or the “Company”) consists of Hewitt Associates, Inc. and its subsidiaries or its predecessor, Hewitt Associates LLC and Affiliates (“Hewitt Associates”) and the “Property Entities” which consist of Hewitt Properties I LLC, Hewitt Properties II LLC, Hewitt Properties III LLC, Hewitt Properties IV LLC, Hewitt Properties V LLC, Hewitt Properties VI LLC, Hewitt Properties VII LLC and The Bayview Trust.
 
Hewitt Associates is the principal operating subsidiary of the Company and provides human resources outsourcing and consulting services. During the fiscal years ended September 30, 2002, 2001 and 2000, Hewitt Associates represented all of the Company’s total revenues and Hewitt Holdings’ third-party rental income was insignificant.
 
On March 1, 2002, Hewitt Associates, Inc., a Delaware corporation, was formed as a subsidiary of Hewitt Holdings so as to effect an incorporation of Hewitt Associates LLC and Affiliates prior to its planned initial public offering.
 
On May 31, 2002, Hewitt Holdings transferred all of its ownership interests in Hewitt Associates LLC and Affiliates to Hewitt Associates, Inc. Hewitt Holdings’ remaining capital in the business was converted and Hewitt Holdings’ owners received shares of Hewitt Associates’ common stock in exchange.
 
On June 5, 2002, Hewitt Associates acquired the actuarial and benefits consulting business of Bacon & Woodrow in the United Kingdom. The results of operations for Bacon & Woodrow are included in the Company’s results from the acquisition date.
 
On June 27, 2002, Hewitt Associates sold 11,150,000 shares of its Class A common stock at $19.00 per share in its initial public offering. In July 2002, the underwriters exercised their over-allotment option to purchase an additional 1,672,500 shares of the Class A common stock at $19.00 per share. The combined transactions generated approximately $219 million in net cash proceeds for Hewitt Associates after offering expenses.
 
Hewitt Holdings owns significant real estate assets directly and through its Property Entities. Substantially all of the activities of the Property Entities involve assets that are leased to Hewitt Associates on terms comparable to those which would have been obtained in an arm’s length transaction. The investments in these properties were funded through capital contributions of Hewitt Holdings’ owners and third-party debt. The debt is an obligation of Hewitt Holdings’ Property Entities and is not an obligation of nor guaranteed by Hewitt Associates. The properties the Company owns are located in Illinois, Florida, Texas, Connecticut and California.
 
The term “owner” refers to the individuals who are current or retired members of Hewitt Holdings.
 
2.
 
Summary of Significant Accounting Policies
 
The consolidated financial statements are prepared on the accrual basis of accounting. The significant accounting policies are summarized below:
 
Principles of Consolidation
 
The accompanying consolidated financial statements reflect the operations of the Company and its majority-owned subsidiaries after elimination of intercompany transactions and profits.

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Investments in less than 50%-owned affiliated companies over which the Company has the ability to exercise significant influence are accounted for using the equity method of accounting. The Company applies the equity method of accounting and does not consolidate its 51% equity interest in Overlook Associates, an Illinois partnership, as Hewitt Holdings does not exercise control over this company. Overlook Associates owns and operates commercial office buildings and develops and sells vacant land in Lincolnshire, Illinois.
 
Significant eliminating entries within consolidation include the elimination of intercompany capital leases and the reversal of intercompany rent income and expense and the recognition of depreciation and interest expense related to the real estate under operating leases. As such, on a consolidated basis, the Company’s financial statements reflect the Company’s owned real estate assets and related third-party debt and no intercompany lease obligations and related activities.
 
Revenue Recognition
 
Revenues include fees primarily generated from outsourcing contracts and from consulting services provided to the Company’s clients.
 
Under the Company’s outsourcing contracts, which typically have a three- to five-year term, clients pay an implementation fee and an ongoing service fee. In accordance with the Securities and Exchange Commission’s Staff Accounting Bulletin No. 101, Revenue Recognition in Financial Statements, the Company recognizes revenues for non-refundable, upfront implementation fees evenly over the period between the initiation of ongoing services through the end of the contract term (on a straight-line basis). Most indirect costs of implementation are expensed as incurred. However, incremental direct costs of implementation are deferred and recognized as expense over the same period that deferred implementation fees are recognized. If a client terminates an outsourcing contract prematurely, both the deferred implementation revenues and related costs are recognized in the period in which the termination occurs.
 
Revenues related to ongoing service fees and to services provided outside the scope of outsourcing contracts are recognized as services are provided. Ongoing service fees are normally billed on a monthly basis, typically based on the number of plan participants or services. Services provided outside the scope of outsourcing contracts are billed on a time-and-materials basis.
 
Losses on outsourcing contracts are recognized during the period in which the loss becomes probable and the amount of the loss is reasonably estimable. Contract losses are determined to be the amount by which the estimated direct and a portion of indirect costs of the contract exceed the estimated total revenues that will be generated by the contract.
 
The Company’s clients pay for consulting services either on a time-and-materials basis or on a fixed-fee basis. Revenues are recognized under time-and-material based contracts as services are provided. On fixed-fee engagements, revenues are recognized on a percentage of completion basis (i.e. based on the services provided during the period as a percentage of the total estimated services to be provided). Losses on consulting contracts are recognized during the period in which the loss becomes probable and the amount of the loss is reasonably estimable. Losses are determined to be the amount by which the estimated direct and indirect costs of the project exceed the estimated total revenues that will be generated for the work.
 
Revenues earned in excess of billings are recorded as unbilled work in progress. Billings in excess of revenues earned are recorded as advanced billings to clients, a deferred revenue liability, until services are rendered.
 
The Company records gross revenue for any outside services when it is primarily responsible to the client for the services or bears the credit risk in the arrangement. The Company records revenue net of related expenses when a third party assumes primary responsibility to the client for services or bears the credit risk in the arrangement. In accordance with Emerging Issues Task Force (“EITF”) Issue No. 01-14, Income Statement Characterization of Reimbursements Received for “Out-of-Pocket” Expenses Incurred, reimbursements received for out-of–pocket expenses incurred are characterized as revenues and are shown as a separate component of total revenues. Similarly, related reimbursable expenses are also shown separately within operating expenses.
 
Any rental income on real estate owned by the Company and leased to non-related parties is considered non-operating income as is reflected in other income and not revenue on the consolidated statement of operations. Rental income is based on contracted rates and is recorded ratably over the lease term.

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Income Before Taxes, Minority Interest and Owner Distributions
 
Prior to May 31, 2002, the Company operated as a group of affiliated limited liability companies and recorded income before taxes, minority interest and owner distributions in accordance with accounting principles generally accepted in the United States of America. Income before taxes, minority interest and owner distributions is not comparable to income after taxes and minority interest and before owner distributions because the Company incurred no income taxes in its historical results prior to May 31, 2002 and compensation and related expenses for services rendered by owners were not reflected as expenses of the Company but as distributions of earnings to owners. Operating results after May 31, 2002, however, do include compensation expense related to owners who worked in the Hewitt Associates business and became its employees on that date. Additionally, income after taxes and minority interest and before owner distributions for the period after May 31, 2002 also reflect income taxes of the Company’s subsidiary, Hewitt Associates, but does not include any income taxes on the Company’s remaining operations which are the responsibility of the Hewitt Holdings’ owners.
 
As of September 30, 2002, the Company owns approximately 72% of the outstanding common stock of Hewitt Associates, as compared to a 100% ownership interest prior to Hewitt Associates’ initial public offering offering and purchase of Bacon & Woodrow described in Notes 4 and 6. For financial reporting purposes, all of the assets, liabilities, and earnings of Hewitt Associates and its subsidiaries are consolidated in the Company’s financial statements, and the non-affiliated investors’ Class A, Class B and Class C common stock interests in Hewitt Associates is recorded as a “Minority Interest” on the consolidated balance sheet and statement of operations.
 
Income Taxes
 
On May 31, 2002, Hewitt Associates became subject to federal and state income taxes and began to apply the asset and liability method described in Statement of Financial Accounting Standards (“SFAS”) No.109, Accounting for Income Taxes. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. Prior to May 31, 2002, the Company and its subsidiaries were not subject to income taxes because they operated as limited liability companies. Taxes on income earned prior to May 31, 2002 were the responsibility of Hewitt Holdings’ owners.
 
Foreign Currency Translation
 
The Company’s foreign operations use the local currency as their functional currency. Accordingly, assets and liabilities of foreign subsidiaries are translated into U.S. Dollars at exchange rates in effect at year-end, while revenues and expenses are translated at average exchange rates prevailing during the year. Translation adjustments are reported as a component of accumulated other comprehensive income (loss) in owners’ capital. Gains or losses resulting from foreign exchange transactions, which have not been significant, are recorded in earnings.
 
Use of Estimates
 
The preparation of financial statements and related disclosures in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Estimates are used for, but not limited to, the accounting for contract and project loss reserves, the allowance for doubtful accounts, depreciation and amortization, impairment, taxes and any contingencies. Although these estimates are based on management’s best knowledge of current events and actions that the Company may undertake in the future, actual results may be different from the estimates.
 
Concentrations of Credit Risk
 
The Company’s financial instruments that are exposed to concentrations of credit risk consist of cash equivalents, client receivables and unbilled work in process. The Company invests its cash equivalents in the highest rated money market investments and continuously monitors the investment ratings. Concentrations of credit risk with respect to unbilled revenues and receivables are limited as no client makes up a significant portion of the Company’s billings. Credit risk itself is limited due to the Company’s large number of Fortune 500 clients, its clients’ strong credit histories, and their dispersion across many different industries and geographic regions. For each of the years ended September 30, 2000, 2001 and 2002, no single client represented ten percent or more of the Company’s total revenues.

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Fair Value of Financial Instruments
 
Cash and cash equivalents, marketable securities, client receivables, and foreign exchange instruments are financial assets with carrying values that approximate fair value. Accounts payable, other accrued expenses and liabilities and the Company’s variable rate debt are financial liabilities with carrying values that approximate fair value. The fair value of the Company’s $150,000 fixed rate senior term notes is estimated to be approximately $165 million at September 30, 2002. The fair value of the Company’s $245,000 fixed rate secured credit tenant notes is estimated to be approximately $242 million at September 30, 2002. Both estimates were calculated by discounting the future cash flows of the notes at rates currently offered to the Company for similar debt instruments with comparable maturities.
 
Cash and Cash Equivalents
 
The Company defines cash and cash equivalents as cash and investments with original maturities of 90 days or less. At September 30, 2001 and 2002, cash and cash equivalents included cash in checking and money market accounts as well as investment grade municipal debt obligations maturing in 90 days or less.
 
Marketable Securities
 
Marketable securities represent available-for-sale securities and are classified on the balance sheet within other current assets at their fair market value. Unrealized gains or losses are reported as a component of accumulated other comprehensive income (loss). Realized gains or losses are reported in other expenses, net on the consolidated statements of operations.
 
Hedging Transactions
 
The Company does not enter into derivative transactions except in limited situations when there is a compelling economic reason or to mitigate risk to the Company (See Note 9, Financial Instruments). The Company adopted SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, and SFAS No. 138, Accounting for Certain Derivative Instruments and Certain Hedging Activities—An Amendment of FASB Statement No. 133, in fiscal year 2001.
 
All derivative instruments are reported in the consolidated financial statements at fair value. Changes in the fair value of derivatives are recorded each period in earnings or other comprehensive income (loss), depending on whether the derivative is designated and effective as part of a hedged transaction, and on the type of hedge transaction. Gains or losses on derivative instruments reported in other comprehensive income (loss) are reclassified as earnings in the period in which earnings are affected by the underlying hedged item, and the ineffective portion of all hedges are recognized in earnings in the current period. The Company had no derivative instruments outstanding at September 30, 2002.
 
Property and Equipment
 
Property and equipment are recorded at cost. Depreciation and amortization are computed using the straight-line method over the estimated useful lives of the assets, which are as follows:
 
Asset Description

    
Asset Life

Buildings and building improvements
    
2 to 39 years
Computer equipment
    
3 to 5 years
Telecommunications equipment
    
5 years
Furniture and equipment
    
3 to 15 years
Leasehold improvements
    
Lesser of estimated useful life or lease term
 
 
 
 
 

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Software Development Costs
 
Software development costs are accounted for in accordance with the American Institute of Certified Public Accountants’ Statement of Position No. 98-1 (“SOP 98-1”), Accounting for Costs of Computer Software Developed or Obtained for Internal Use. SOP 98-1 requires the capitalization of certain costs incurred in connection with developing or obtaining internal use software. The Company amortizes the software costs over periods ranging from three to five years.
 
Long-Lived Assets
 
Long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of long-lived assets held for use are assessed by a comparison of the carrying amount of the asset to the estimated future undiscounted net cash flows expected to be generated by the asset. If estimated future undiscounted net cash flows are less than the carrying amount of the asset, the asset is considered impaired and expense is recorded in an amount required to reduce the carrying amount of the asset to its fair value.
 
Stock-Based Compensation
 
The Company applies Accounting Principles Board (“APB”) Opinion No. 25, Accounting for Stock Issued to Employees, in accounting for its stock-based compensation plans, and provides the pro forma disclosures required by SFAS No. 123, Accounting for Stock-Based Compensation. Hewitt Associates grants non-qualified stock options at an exercise price equal to the fair market value of its stock on the grant date. Since the stock options have no intrinsic value on the grant date, no compensation expense is recorded in connection with the stock option grants. Generally, the stock options vest 25 percent on each anniversary of the grant date, are fully vested four years from the grant date and have a term of ten years. Restricted stock awards, including restricted stock and restricted stock units, are measured using the fair market value of the stock as of the grant date. As the restricted stock awards vest, compensation expense is recognized in earnings. The shares are subject to forfeiture and restrictions on sale or transfer for six months to four years from the grant date.
 
New Accounting Pronouncements
 
In June 2001, the Financial Accounting Standards Board (“FASB”) issued SFAS No. 141, Business Combinations, and SFAS No. 142, Goodwill and Other Intangible Assets. SFAS No. 141 eliminates the pooling-of-interests method of accounting for business combinations, except for qualifying business combinations that were initiated prior to July 1, 2001. Under SFAS No. 142, goodwill and intangible assets with indefinite lives are not amortized but are reviewed for impairment annually, or more frequently if indicators arise. For acquisitions made prior to July 1, 2001, the Company has adopted the provisions of SFAS No. 142 as of October 1, 2002. The change is not expected to have a material effect on the Company’s results. The acquisition of the benefits consulting business of Bacon & Woodrow occurred on June 5, 2002, after the provisions of SFAS No. 141 and 142 went into effect. As such, in accordance with SFAS Nos. 141 and 142, goodwill recorded in the acquisition has not been amortized but will be reviewed for impairment at least annually or whenever indicators of impairment exist. Other identifiable intangible assets have been recorded as described in Note 12.
 
In August 2001, the FASB issued SFAS No. 144, Accounting for the Impairment or Disposal of Long-Lived Assets. SFAS No. 144 replaces SFAS No. 121, Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of. The FASB issued SFAS No. 144 to establish a single accounting model based on the framework established in SFAS No. 121. The Company has adopted SFAS No. 144 as of October 1, 2002, and

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believes that the adoption will not significantly impact its consolidated financial position or results of operations in fiscal 2003.
 
In April 2002, the FASB issued SFAS No. 145, Rescission of FASB Statements No. 4, 44, and 64, Amendment of FASB Statement No. 13, and Technical Corrections. SFAS No. 145 eliminates the requirement under SFAS No. 4 to aggregate and classify all gains and losses from extinguishment of debt as an extraordinary item, net of related income tax effect. SFAS No. 145 also amends SFAS No. 13 to require that certain lease modifications with economic effects similar to sale-leaseback transactions be accounted for in the same manner as sale-leaseback transactions. In addition, SFAS No. 145 requires reclassification of gains and losses in all prior periods presented in comparative financial statements related to debt extinguishments that do not meet the criteria for an extraordinary item in APB No. 30. SFAS No. 145 is effective for fiscal years beginning after May 15, 2002 with early adoption encouraged. The Company adopted SFAS No. 145 on October 1, 2002, and the adoption did not have a material effect on the Company’s financial position or results of operations.
 
On July 30, 2002, the FASB issued SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities. The statement requires companies to recognize costs associated with exit or disposal activities when they are incurred rather than at the date of a commitment to an exit or a disposal plan. Examples of costs covered by the statement include lease termination costs and certain employee severance costs that are associated with a restructuring, discontinued operation, plant closing, or other exit or disposal activity. SFAS No. 146 is to be applied prospectively to exit or disposal activities initiated after December 31, 2002. The Company is currently evaluating the requirements and impact of this statement on the Company’s consolidated results of operations and financial position.
 
In January 2003, the FASB issued FASB Interpretation No. 46 (“FIN No. 46”), Consolidation of Variable Interest Entities, to expand upon and strengthen existing accounting guidance that addresses when a company should include in its financial statements the assets, liabilities and activities of another entity. Until now, one company generally has included another entity in its consolidated financial statements only if it controlled the entity through voting interests. FIN No. 46 changes that by requiring a variable interest entity, as defined, to be consolidated by a company if that company is subject to a majority of the risk of loss from the variable interest entity’s activities or entitled to receive a majority of the entity’s residual returns or both. FIN No. 46 also requires disclosures about variable interest entities that the company is not required to consolidate but in which it has a significant variable interest. The consolidation requirements of FIN No. 46 apply immediately to variable interest entities created after January 31, 2003 and to older entities in the first fiscal year or interim period beginning after June 15, 2003. Certain of the disclosure requirements apply in all financial statements issued after January 31, 2003, regardless of when the variable interest entity was established. The Company is currently evaluating the requirements and impact of FIN No. 46 on our consolidated results of operations and financial position.
 
Reclassifications
 
Certain prior year amounts have been reclassified to conform with the current year presentation.
 
3.
 
Incorporation of Hewitt Associates
 
On March 1, 2002, Hewitt Associates, Inc., a Delaware corporation, was formed as a subsidiary of Hewitt Holdings so as to effect an incorporation of Hewitt Associates LLC and Affiliates prior to its planned initial public offering.
 
On May 31, 2002, Hewitt Holdings transferred all of its ownership interests in Hewitt Associates LLC and Affiliates to Hewitt Associates, Inc. In exchange for its interests in Hewitt Associates LLC and Affiliates, Hewitt Holdings’ owners received 70,819,520 shares of Hewitt Associates, Inc.’s Class B common stock.
 
In connection with this exchange and Hewitt Associates’ transition to a corporate structure, the Company incurred a non-recurring compensation expense resulting from certain Hewitt Holdings’ owners receiving more Hewitt Associates’ common stock than their proportional share of total owners’ capital, without offset for those owners who received less than their proportional share in the issuance of Hewitt Associates’ Class B common stock. The amount of this one-time charge was $17,843. On May 31, 2002, as a result of owners who worked in the business becoming employees of Hewitt Associates, the Company began to record their related compensation expense. The Company incurred an additional non-recurring compensation expense resulting from the establishment of a related vacation liability for these owners in the amount of $8,300. Hewitt Associates also became subject to income taxes subsequent to its transition to a corporate structure. As a result, Hewitt Associates (and the Company, on a consolidated basis) incurred a non-recurring income tax expense of $21,711 to initially record deferred tax assets and liabilities under the provisions of SFAS No. 109, Accounting for Income Taxes.
 
4.
 
Initial Public Offering of Hewitt Associates
 
On June 27, 2002, Hewitt Associates sold 11,150,000 shares of its Class A common stock at $19.00 per share in its initial public offering. In July 2002, the underwriters exercised their over-allotment option to purchase an additional

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1,672,500 shares of Hewitt Associates’ Class A common stock at $19.00 per share. The net proceeds from the offering were approximately $219 million after the underwriting discounts and estimated offering expenses.
 
Of the $219 million in net proceeds received in July 2002, $52,000 was used to repay the outstanding balance on Hewitt Associates’ lines of credit. The remaining $167,000 is intended to be used for future working capital and for general corporate purposes of Hewitt Associates.
 
In connection with the initial public offering, Hewitt Associates granted to employees restricted stock, restricted stock units and non-qualified stock options on its common stock. (See Note 19, Stock-Based Compensation Plans).
 
6.
 
Acquisition of Bacon & Woodrow
 
On June 5, 2002, Hewitt Associates acquired the benefits consulting business of Bacon & Woodrow (“Bacon & Woodrow”), a leading actuarial and benefits consulting firm in the United Kingdom. The purchase price totaled $259,009 and was comprised of $219,240 of Hewitt Associates’ common stock, $38,882 in assumed Bacon & Woodrow net liabilities and $887 of acquisition-related costs. Bacon & Woodrow’s results of operations are included within the Company’s consolidated historical results from the acquisition date of June 5, 2002.
 
Pursuant to the purchase agreement, the former partners and employees of Bacon & Woodrow initially received an aggregate of 1,400,000 shares of Hewitt Associates’ Series A mandatorily redeemable preferred stock which was redeemable for shares of the Hewitt Associates’ common stock. Effective as of August 2, 2002, the Bacon & Woodrow former partners and employees elected to exchange their shares of preferred stock in exchange for 9,417,526 shares of Hewitt Associates’ common stock. Of the 9,417,526 shares of common stock issued, the former partners of Bacon & Woodrow received 2,906,904 shares of Hewitt Associates’ Class B common stock and 5,568,869 shares of Class C common stock, and a trust for the benefit of the non-partner employees of Bacon & Woodrow received 941,753 shares of the Class A common stock.
 
The preliminary allocation of the $259,009 purchase price to acquired net assets resulted in the allocation of $178,124 to goodwill, $65,874 to identifiable intangible assets (primarily customer relationships) with indefinite lives, $15,011 to identifiable intangible assets with estimated five-year lives, $61,521 to identifiable assets (which includes $40,445 of client receivables and unbilled work in process), and $100,403 to assumed liabilities (which includes $22,687 of accounts payable and accrued expenses and $36,071 of short-term borrowings). The actual allocation of the purchase price will depend upon the final evaluation of the fair value of the assets and liabilities of the benefits consulting business of Bacon & Woodrow. Consequently, the ultimate allocation of the purchase price could differ from that presented above.
 
Assuming only the acquisition of the actuarial and benefits consulting business of Bacon & Woodrow occurred at the beginning of 2002 and 2001, pro forma net revenues would have been approximately $1,807 million in 2002 and $1,599 million in 2001; pro forma income before taxes, minority interest and owner distributions would have been $194 million in 2001. Pro forma income after taxes and minority interest and before owner distributions would have been $211 million in 2002. These pro forma results, which are unaudited, give effect to the acquisition of Bacon & Woodrow as if it had occurred at the beginning of the 2002 and 2001, respectively. The pro forma results are not necessarily indicative of what would have occurred if the acquisition had been consummated at the beginning of each year, nor are they necessarily indicative of future consolidated operating results.
 
7.
 
Client Receivables and Unbilled Work in Process
 
Client receivables and unbilled work in process, net of allowances, for work performed through September 30, 2001 and 2002, consisted of the following:
 
    
2001

  
2002

Client receivables
  
$
216,424
  
$
226,642
Unbilled work in process
  
 
151,374
  
 
175,058
    

  

    
$
367,798
  
$
401,700
    

  

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An analysis of the activity in the client receivable and unbilled work in process allowances for the years ended September 30, 2001 and 2002, consisted of the following:
 
    
2001

    
2002

 
Balance at beginning of year
  
$
9,426
 
  
$
14,540
 
Increases in allowances
  
 
30,643
 
  
 
34,253
 
Uses of allowances
  
 
(25,529
)
  
 
(29,833
)
    


  


Balance at end of year
  
$
14,540
 
  
$
18,960
 
    


  


 
8.    Marketable Securities
 
Marketable equity securities on hand as of September 30, 2000 were classified as available-for-sale and sold during the fiscal year ended September 30, 2001. Realized gains or losses are classified in other expenses, net and for the years ended September 30, 2000, 2001 and 2002, realized gains on marketable securities were $4,175, $5,413 and $0, respectively.
 
9.    Financial Instruments
 
The Company does not enter into derivative transactions except in limited situations when there is a compelling reason to mitigate economic risk. On August 6, 2001, Hewitt Associates purchased a £150 million foreign currency option to offset the foreign currency risk associated with the planned purchase of the benefits consulting business of Bacon & Woodrow. (See Note 6, Acquisition of Bacon & Woodrow). The cost of the foreign currency option was $2,344, which was recorded as a current asset at September 30, 2001. This instrument did not qualify for the hedge accounting treatment under SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, because SFAS No. 133 prohibits hedge accounting for a forecasted business combination. The instrument was marked to the spot rate and resulting gains or losses were recognized currently in other expenses, net. For the years ended September 30, 2001 and 2002, the gain on the option was $1,309 and the loss was $3,653, respectively.
 
10.    Property and Equipment
 
As of September 30, 2001 and 2002, net property and equipment, which includes assets owned or leased under capital leases, consisted of the following:
 
    
2001

    
2002

 
Property and equipment:
                 
Land
  
$
31,769
 
  
$
28,546
 
Buildings and building improvements
  
 
347,488
 
  
 
365,928
 
Computer equipment
  
 
216,150
 
  
 
241,159
 
Telecommunications equipment
  
 
96,745
 
  
 
100,634
 
Furniture and equipment
  
 
98,850
 
  
 
91,595
 
Leasehold improvements
  
 
64,762
 
  
 
70,034
 
    


  


Total property and equipment
  
 
855,764
 
  
 
897,896
 
Less accumulated depreciation
  
 
(357,989
)
  
 
(398,631
)
    


  


Property and equipment, net
  
$
497,775
 
  
$
499,265
 
    


  


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11.    Goodwill
 
As of September 30, 2001 and 2002, goodwill consisted of the following:
 
    
2001

    
2002

 
Goodwill:
                 
Purchased goodwill
  
$
10,039
 
  
$
203,675
 
Accumulated amortization
  
 
(1,533
)
  
 
(2,389
)
    


  


Goodwill, net
  
$
8,506
 
  
$
201,286
 
    


  


 
Goodwill represents the excess of the purchase price and related costs over the value assigned to the net tangible and identifiable intangible assets of the businesses acquired. Goodwill acquired in acquisitions prior to July 1, 2001 has been amortized on a straight-line basis over the periods of expected benefit, which range from five to fifteen years.
 
As of October 1, 2002, the Company adopted SFAS No. 142, Goodwill and Other Intangible Assets, for existing goodwill balances as of July 1, 2001. The acquisition of the benefits consulting business of Bacon & Woodrow occurred on June 5, 2002, after the provisions of SFAS No. 142 went into effect. As such, in accordance with SFAS No. 142, $178,124 of goodwill acquired in the acquisition was not amortized. Under the provisions of SFAS No. 142, the Company will test all goodwill for potential impairment whenever indicators of impairment arise with reviews at least annually.
 
12.    Intangible Assets
 
As of September 30, 2001 and 2002, intangible assets consisted of the following:
 
    
2001

  
2002

Intangible assets:
             
Capitalized software, net of accumulated amortization of $80,062 in 2001 and $93,945 in 2002
  
$
59,544
  
$
89,085
Contractual customer relationships
  
 
—  
  
 
71,286
Trademarks, net of accumulated amortization of $680
  
 
—  
  
 
9,516
Other
  
 
1,029
  
 
967
    

  

Intangible assets, net
  
$
60,573
  
$
170,854
    

  

 
During the fourth quarter of fiscal 2001, the Company recorded a $26,469 non-recurring charge related to the impairment of software that had been used in the business of Sageo LLC, a then wholly-owned subsidiary of the Company. It was determined that Sageo’s principal service offering, which was a web-based self-service benefits and administration business using Hewitt Associates’ back-end Total Benefit Administration and Hewitt Associates Connections platforms, could be more efficiently managed and grown by fully integrating Sageo into Hewitt Associates and by reducing Sageo’s cost structure and leveraging the technology at Hewitt Associates. In the quarter ended September 30, 2001, the decision was made to transition Sageo’s clients from Sageo’s website to the Total Benefit Administration web interface and discontinue the use of the Sageo software. At the same time, the Company wrote off the remaining investment in the Sageo software, resulting in a $26,469, non-recurring charge, and terminated or redeployed the Sageo employees who were necessary only when Sageo was a stand-alone company. This charge was classified within the results of the Outsourcing segment (also see Note 23, Segments and Geographic Data.).
 
In connection with Hewitt Associates’ June 5, 2002 acquisition of the benefits consulting business of Bacon & Woodrow, the Company acquired $65,874 of contractual customer relationships with indefinite lives, $5,538 in capitalized software and $9,473 of trademarks with five-year lives. Under the provisions of SFAS No. 142, the Company will test for potential impairment whenever indicators of impairment arise with reviews at least annually.

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13.    Other Assets
 
As of September 30, 2001 and 2002, other assets consisted of the following:
 
    
2001

  
2002

Other assets:
             
Prepaid long-term interest and service contracts
  
$
7,923
  
$
8,729
Investments in affiliated companies
  
 
7,031
  
 
10,950
Deposits
  
 
10,742
  
 
20,408
    

  

Other assets
  
$
25,696
  
$
40,087
    

  

 
The Company has several prepaid long-term maintenance contracts for maintenance on computer software systems that expire through June 2005. The long-term portion of the prepaid interest relates to prepaid lease obligations of the Company.
 
Investments in less than 50%-owned affiliated companies over which the Company has the ability to exercise significant influence are accounted for using the equity method of accounting. The Company applies the equity method of accounting and does not consolidate its 51% equity interest in Overlook Associates, an Illinois partnership, as Hewitt Holdings does not exercise control over this company. Overlook Associates owns and operates commercial office buildings and develops and sells vacant land in Lincolnshire, Illinois.
 
Deposits represent amounts deposited with taxing authorities.
 
14.    Amounts Due to Former Owners
 
Under the Company’s former Operating Agreement, an owner’s capital was payable over a 10-year period with interest after the owner withdrew or retired from the Company. As of September 30, 2001, the amount due to former owners was $23,529. Under the Amended and Restated Operating Agreement, this provision was eliminated and the undistributed capital balances due to these owners were paid in cash or converted to Class B common stock of Hewitt Associates on May 31, 2002.
 
15.    Deferred Compensation
 
Prior to May 31, 2002, upon retirement, death or termination of employment, eligible owners with 10 years of service were entitled to payments, referred to as “Deferred Compensation,” which were made from future earnings and based on a formula outlined in the Company’s former Operating Agreement.
 
On May 31, 2002, in connection with Hewitt Holdings’ conversion of its interests in Hewitt Associates LLC for shares of Class B common stock of Hewitt Associates, Inc., the Deferred Compensation obligations to all participants were cancelled pursuant to the Amended and Restated Operating Agreement.
 
The amounts expensed under this arrangement were $11,708, $15,333 and $0 in fiscal 2000, 2001 and 2002. As of September 30, 2001 and 2002, the aggregate obligation for former and current owners was $80,992 and $0, respectively.
 
16.    Debt
 
Debt at September 30, 2001 and 2002, consisted of the following:
 
    
2001

    
2002

 
Multi-currency line of credit and foreign debt
  
$
9,761
 
  
$
33,918
 
Unsecured senior term notes
  
 
156,250
 
  
 
150,000
 
Secured mortgage loans
  
 
23,460
 
  
 
—  
 
Secured credit tenant notes
  
 
229,826
 
  
 
222,204
 
    


  


    
 
419,297
 
  
 
406,122
 
Less current portion
  
 
(39,309
)
  
 
(45,076
)
    


  


Long-term debt, less current portion
  
$
379,988
 
  
$
361,046
 
    


  


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The principal portion of long-term debt becomes due as follows:
 
Fiscal year ending:
      
2003
  
$
45,076
2004
  
 
21,732
2005
  
 
22,348
2006
  
 
33,006
2007
  
 
38,711
2008 and thereafter
  
 
245,249
    

Total
  
$
406,122
    

 
On September 27, 2002, the Company obtained two unsecured line of credit facilities. The 364-day facility expires on September 26, 2003, and provides for borrowings up to $70 million. The three-year facility expires on September 27, 2005, and provides for borrowings up to $50 million. Borrowings under either facility accrue interest at LIBOR plus 52.5 to 72.5 basis points or the prime rate, at the Company’s option. Quarterly facility fees ranging from 10 to 15 basis points are charged on the average daily commitment under both facilities. If the aggregate utilization under both facilities exceeds 50% of the aggregate commitment, an additional utilization fee based on the aggregate utilization is assessed at a rate of 0.125% per annum. At September 30, 2002, there was no outstanding balance on either facility.
 
On October 16, 2000, the Company issued unsecured senior term notes to various note holders in the amount of $25,000. Of this amount, $10,000 bears interest at 7.65%, and is repayable on October 15, 2005; $15,000 bears interest at 7.90%, and is repayable on October 15, 2010.
 
On July 7, 2000, the Company issued unsecured senior term notes to various note holders in the amount of $25,000. Of this amount, $15,000 bears interest at 7.93%, and is repayable on June 30, 2007; $10,000 bears interest at 8.11%, and is repayable on June 30, 2010.
 
On March 30, 2000, the Company issued $50,000 of unsecured senior term notes to various note holders. Of this amount, $15,000 bears interest at 7.94% and is repayable in annual installments beginning March 2003 through March 2007 and $35,000 bears interest at 8.08%, and is repayable in annual installments beginning March 2008 through March 2012.
 
The Company has issued secured credit tenant notes to various noteholders on several dates between October 1997 through May 1999, totaling $222,204 as of September 30, 2002, bearing interest ranging from 5.58% to 7.13%. The principal on each note is amortized monthly between 15 and 20 years from November 1998 through February 2020.
 
On February 23, 1998, the Company obtained an unsecured multi-currency line of credit with banks permitting borrowings up to $10,000 at a multi-currency interbank interest rate plus 75 basis points, ranging from .75% to 5.21% as of September 30, 2002. At September 30, 2001 and 2002, borrowings under the multi-currency line of credit were $7,736 and $5,972, respectively. Of the amounts outstanding at September 30, 2001 and 2002, $7,736 and $0, respectively, have been classified as long-term debt. The drawn amounts are denominated in foreign currencies, and have been translated at the exchange rate in effect at year-end. In addition, Hewitt Bacon & Woodrow Ltd., the Company’s U.K. subsidiary, has an unsecured line of credit denominated in British Pound Sterling and provides for borrowings of up to £17 million. As of September 30, 2002, the outstanding balance was £15 million, equivalent to $23,529 with interest at a rate of 4.85%. Other foreign debt outstanding at September 30, 2001 and 2002 totaled $2,025 and $4,417, respectively.
 
On May 30, 1996, the Company issued unsecured senior term notes to various note holders in the amount of $50,000, bearing interest at 7.45%. The notes are repayable in annual installments beginning May 2004 through May 2008.
 
On October 20, 1993, the Company obtained a mortgage loan secured by land and buildings in the amount of $30,600, bearing interest at 6.50%. At September 30, 2001, the outstanding balance was $23,460. The mortgage loan was repaid and retired in April 2002.
 
Various debt agreements call for the maintenance of specified financial ratios, among other restrictions. At September 30, 2001 and 2002, the Company was in compliance with all debt covenants.

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17.    Lease Agreements
 
The Company has obligations under long-term non-cancelable lease agreements, principally for office space and equipment, with terms ranging from one to twenty years.
 
Capital Leases
 
Capital lease obligations at September 30, 2001 and 2002, consisted of the following:
 
    
2001

    
2002

 
Building capital lease
  
$
—  
 
  
$
63,878
 
Computer and telecommunications equipment
  
 
28,548
 
  
 
12,663
 
    


  


    
 
28,548
 
  
 
76,541
 
Less current portion
  
 
(13,885
)
  
 
(11,375
)
    


  


Capital lease obligations, less current portion
  
$
14,663
 
  
$
65,166
 
    


  


 
In April 2002, the Company sold a building and adjoining land in Norwalk, Connecticut in which Hewitt Associates leased office space. Hewitt Associates then entered into a 15-year capital lease with the purchaser to continue to lease the office space through April 2017. Lease payments are made in monthly installments at 7.33% interest. The outstanding capital lease obligation is $64 million. The gain of $10,899 on the sale of the Norwalk property was deferred in other long-term liabilities and will be recognized as an offset to depreciation expense ratably over the remaining capital lease term.
 
The Company’s computer and telecommunications equipment installment notes and capitalized leases are secured by the related equipment and are payable typically over three to five years in monthly or quarterly installments and at various interest rates ranging from 5.50% to 7.97%.
 
The following is a schedule by years of minimum future rental payments required under capital leases which have an initial or remaining non-cancelable lease terms in excess of one year:
 
Capital Leases:
 
Fiscal year ending:
  
Total

2003
  
$
11,375
2004
  
 
5,175
2005
  
 
2,360
2006
  
 
2,668
2007
  
 
3,002
2008 and thereafter
  
 
51,961
    

Total minimum lease payments
  
$
76,541
    

 
Operating Leases
 
The accompanying consolidated statements of operations reflect all rent expense on a straight-line basis over the term of the leases. The Company has various office leases that grant a free rent period. The difference between straight-line basis rent and the amount paid has been recorded as accrued lease obligations.
 
The following is a schedule by years of minimum future rental payments required under operating leases which have an initial or remaining non-cancelable lease terms in excess of one year:

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Operating Leases:
  
Third Party

  
Related Party

  
Total

Fiscal year ending:
                    
2003
  
$
47,770
  
$
10,981
  
$
58,751
2004
  
 
44,484
  
 
10,670
  
 
55,154
2005
  
 
35,335
  
 
9,923
  
 
45,258
2006
  
 
31,793
  
 
10,187
  
 
41,980
2007
  
 
25,790
  
 
10,483
  
 
36,273
2008 and thereafter
  
 
124,479
  
 
85,086
  
 
209,565
    

  

  

Total minimum lease payments
  
$
309,651
  
$
137,330
  
$
446,981
    

  

  

 
Total rental expense for operating leases amounted to $55,912 in 2000, $57,656 in 2001 and $74,947 in 2002.
 
18.    Employee Retirement Plans
 
Owner Plans
The Company maintained a profit sharing plan and a pension plan for owners based on their earnings from self-employment related to the period prior to the incorporation of Hewitt Associates in May 2002. All contributions to these plans were funded by the owners. The contributions to these plans for the 2002 plan year were the final contributions to be made under the plans. The owners who became employees of Hewitt Associates following incorporation are now covered by the plans described below.
 
Employee 401(k) and Profit Sharing Plan
Hewitt Associates has a qualified 401(k) and profit sharing plan for its eligible employees. Under the plan, Hewitt Associates makes annual contributions equal to a percentage of participants’ total cash compensation and may make additional contributions in accordance with the terms of the plan. Additionally, employees may make contributions in accordance with the terms of the plan, with a portion of those contributions matched by Hewitt Associates. In 2000, 2001, and 2002, profit sharing plan expenses were $41,620, $58,547 and $66,005, respectively.
 
Defined Benefit Plans
With the acquisition of the actuarial and benefits consulting business of Bacon & Woodrow, Hewitt Associates acquired a defined benefit pension plan which was closed to new entrants in 1998 and provides retirement benefits to eligible employees. Hewitt Associates also has other smaller defined benefit pension plans to provide benefits to eligible employees. It is Hewitt Associates’ policy to fund the minimum annual contributions required by applicable regulations.
 
Healthcare Plans
Hewitt Associates provides health benefits for retired employees and certain dependents when the employee becomes eligible for these benefits by satisfying plan provisions which include certain age and service requirements. The health benefit plans covering substantially all U.S. and Canadian employees are contributory, with contributions reviewed annually and adjusted as appropriate. These plans contain other cost-sharing features such as deductibles and coinsurance. Hewitt Associates does not pre-fund these plans and has the right to modify or terminate any of these plans in the future.
 
The following tables provide a reconciliation of the changes in the defined benefit and healthcare plans’ benefit obligations and fair value of assets for the years ended September 30, 2001 and 2002, and a statement of funded status as of September 30, 2001 and 2002.

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Pension Benefits

    
Health
Benefits

 
    
2002

    
2001

    
2002

 
Change in Benefit Obligation
                          
Benefit obligation, beginning of year
  
$
1,028
 
  
$
2,782
 
  
$
3,603
 
Acquisition of Bacon & Woodrow
  
 
51,985
 
  
 
—  
 
  
 
—  
 
Service cost
  
 
809
 
  
 
351
 
  
 
608
 
Interest cost
  
 
1,113
 
  
 
201
 
  
 
336
 
Actuarial losses
  
 
4,370
 
  
 
563
 
  
 
4,054
 
Benefit payments
  
 
(218
)
  
 
(294
)
  
 
(48
)
Changes in foreign exchange rates
  
 
4,326
 
  
 
—  
 
  
 
—  
 
    


  


  


Benefit obligation, end of year
  
$
63,413
 
  
$
3,603
 
  
$
8,553
 
    


  


  


Change in Plan Assets
                          
Fair value of plan assets, beginning of year
  
$
—  
 
  
$
—  
 
  
$
—  
 
Acquisition of Bacon & Woodrow
  
 
39,796
 
  
 
—  
 
  
 
—  
 
Actual return on plan assets
  
 
(3,743
)
  
 
—  
 
  
 
—  
 
Employer contribution
  
 
279
 
  
 
294
 
  
 
48
 
Benefit payments
  
 
(218
)
  
 
(294
)
  
 
(48
)
Changes in foreign exchange rates
  
 
2,965
 
  
 
—  
 
  
 
—  
 
    


  


  


Fair value of plan assets, end of year
  
$
39,079
 
  
$
—  
 
  
$
—  
 
    


  


  


Reconciliation of Accrued Obligation and Total Amount Recognized
                          
Unfunded status
  
$
(24,334
)
  
$
(3,603
)
  
$
(8,553
)
Unrecognized net loss
  
 
9,420
 
  
 
870
 
  
 
2,302
 
Unrecognized prior service cost
  
 
—  
 
  
 
—  
 
  
 
2,554
 
Unrecognized transition obligation
  
 
—  
 
  
 
558
 
  
 
525
 
    


  


  


Net amount recognized, end of year
  
$
(14,914
)
  
$
(2,175
)
  
$
(3,172
)
    


  


  


 
The assumptions used in the measurement of our benefit obligations as of June 30, 2001 and 2002 are as follows:
 
    
Pension Benefits
    
Health
Benefits

 
    
2002

    
2001

    
2002

 
Weighted-average assumptions:
                    
Discount rate
  
5.70
%
  
7.25
%
  
7.00
%
Expected return on plan assets
  
6.50
%
  
N/A
 
  
N/A
 
Rate of compensation increase
  
3.00
%
  
N/A
 
  
N/A
 
 
The health plan provides flat dollar credits based on years of service and age at retirement. There is a small group of grandfathered retirees who receive postretirement medical coverage at a percentage of cost. The liabilities for these retirees are valued assuming a 12.0% health care cost trend rate for 2002. The rate was assumed to decrease gradually to 6.0% in 2014 and remain at that level thereafter.

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The components of net periodic benefit costs for the three years ended September 30, 2002 include:
 
    
Pension Benefits
    
Health
Benefits

    
2002

    
2000

  
2001

  
2002

Components of Net Periodic Benefit Cost
                             
Service cost
  
$
809
 
  
$
298
  
$
351
  
$
608
Interest cost
  
 
1,148
 
  
 
182
  
 
201
  
 
336
Expected return on plan assets
  
 
(1,041
)
  
 
—  
  
 
—  
  
 
—  
Amortization of:
                           
-Unrecognized prior service cost
  
 
—  
  
 
—  
  
 
—  
  
 
—  
-Unrecognized loss
  
 
—  
  
 
—  
  
 
1
  
 
68
-Transition obligation
  
 
—  
  
 
33
  
 
33
  
 
33
    

  

  

  

Net periodic benefit cost
  
$
916
  
$
513
  
$
586
  
$
1,045
    

  

  

  

 
The effect of a one percentage point increase or decrease in the assumed health care cost trend rates on total service and interest costs and the postretirement benefit obligation are provided in the following table.
 
    
2001

    
2002

 
Effect of 1% Change in the Assumed Health Care Cost Trend Rates
                 
Effect of 1% increase on:
                 
-Total of service and interest cost components
  
$
2
 
  
$
2
 
-Benefit obligation
  
 
28
 
  
 
62
 
Effect of 1% decrease on
                 
-Total of service and interest cost components
  
$
(2
)
  
$
(2
)
-Benefit obligation
  
 
(26
)
  
 
(57
)
 
19.    Stock-Based Compensation Plan
 
In 2002, Hewitt Associates adopted the Hewitt Global Stock and Incentive Compensation Plan (the “Plan”) for employees and its directors. The incentive compensation plan is administered by the Compensation and Leadership Committee of the Board of Directors of Hewitt Associates (the “Committee”). Under the Plan, employees and directors may receive awards of non-qualified stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares, performance units and cash-based awards and associates can also receive incentive stock options. As of September 30, 2002, only restricted stock and restricted stock units and non-qualified stock options have been granted. A total of 25,000,000 shares of Hewitt Associates’ Class A common stock has been reserved for issuance under the Plan. As of September 30, 2002, there were 15,196,092 shares available for grant under the plan.
 
Restricted Stock and Restricted Stock Units
 
In connection with its initial public offering, Hewitt Associates granted 5,789,908 shares of its Class A restricted stock and restricted stock units to employees. The restricted stock and restricted stock units have substantially the same terms, except the holders of restricted stock units do not have voting rights. The one-time initial public offering-related awards were valued at $110,141 on the grant date (a weighted price of $19.02 per share) and 37% will be amortized on a straight-line basis as non-cash compensation expense from the grant date to December 31, 2002 and 63% will be amortized on a straight-line basis as non-cash compensation expense over four years following the grant date. For the year ended September 30, 2002, compensation expense for the restricted stock awards was $27,525 representing amortization between the offering date, June 27, 2002, and September 30, 2002 and applicable payroll taxes.
 
Stock Options
 
The Committee may grant both incentive stock options and non-qualified stock options to purchase shares of Hewitt Associates’ Class A common stock. Subject to the terms and provisions of the Plan, stock options may be granted to participants in such number, and upon such terms, as determined by the Committee, provided that incentive stock options may not be granted to directors. The stock option price is determined by the Committee, provided that for stock options issued to participants in the United States, the stock option price should not be less than 100% of the fair market value of the underlying shares on the date the stock option is granted and no stock option should be exercisable later than the tenth anniversary of its grant. The non-qualified stock options granted in

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conjunction with Hewitt Associates’ initial public offering vest over a period of four years and expire in ten years. The following table summarizes stock option activity during 2002:
 
    
Shares

    
Weighted-
Average
Exercise Price

Outstanding at September 30, 2001
  
—  
    
—  
Granted
  
4,106,703
    
$19.29
Exercised
  
—  
    
—  
Forfeited
  
   (17,700)
    
  19.00
    
      
Outstanding at September 30, 2002
  
4,089,003
    
$19.29
    
      
 
The following table summarizes information about stock options outstanding at September 30, 2002. There were no exercisable options as of September 30, 2002.
 
    
Outstanding Options

Range of exercise prices:
  
Number Outstanding

    
Weighted-
Average Exercise Price

    
Weighted-
Average
Term (Years)

$19.00
  
3,843,013
    
$19.00
    
9.6
$23.50-$28.00
  
   245,990
    
  23.87
    
9.7
    
    
      
    
4,089,003
    
$19.29
    
9.7
    
    
      
 
Pursuant to SFAS No. 123, Accounting for Stock-Based Compensation, Hewitt Associates has elected to account for its employee stock option plans under APB No. 25, Accounting for Stock Issued to Employees, which recognizes expense based on the intrinsic value at the measurement date. Because stock options have been issued with exercise prices equal to fair value at the measurement date, no compensation cost has resulted. Pro forma disclosure is required by SFAS No. 123, as if Hewitt Associates had accounted for its employee stock options under the fair value method. The fair value for these options was estimated at the date of grant using a Black-Scholes option pricing model with the following weighted-average assumptions:
 
    
2002

Expected volatility
  
35%
Risk-free interest rate
  
3.81%-4.19%
Expected life (years)
  
4
Dividend yield
  
0%
 
The weighted-average estimated fair value of employee stock options granted during 2002 was $6.50 per share. These stock options were granted at exercise prices equal to the current fair market value of the underlying stock.
 
For purposes of pro forma disclosures, the estimated fair value of the stock options is amortized to expense over the options’ vesting period. The Company’s pro forma earnings would have been as follows:
 
    
2002

 
Income after taxes and minority interest and before owner distributions:
        
As reported
  
$
186,033
 
Stock option compensation expense, net of tax
  
 
(1,130
)
    


Adjusted income after taxes and minority interest and before owner distributions
  
$
184,903
 
    


 
20.    Legal Proceedings
 
The Company is not a party to any material legal proceedings. Hewitt Associates is occasionally subject to lawsuits and claims arising out of the normal conduct of its business. The Company does not expect the outcome of these pending claims to have a material adverse effect on the business, financial condition or results of operations of Hewitt Associates or the Company.

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21.    Changes in Owners’ Capital and Other Comprehensive Income (Loss)
 
Changes in owners’ capital and other comprehensive income (loss) in each of the three years ended September 30, 2002, consisted of:
 
    
Year Ended September 30,

 
    
2000

    
2001

    
2002

 
Owners’ capital, beginning of year
  
$
201,426
 
  
$
231,966
 
  
$
257,395
 
Comprehensive Income:
                          
Income before taxes, minority interest and owner distributions
  
 
169,307
 
  
 
169,977
 
        
Income after taxes and minority interest and before owner distributions
                    
 
186,033
 
Other comprehensive income (loss):
                          
Foreign currency translation adjustment
  
 
(763
)
  
 
(256
)
  
 
17,648
 
Minimum pension liability adjustment
  
 
—  
 
  
 
—  
 
  
 
(690
)
Minority interest translation adjustment
  
 
—  
 
  
 
—  
 
  
 
(1,270
)
Unrealized gains (losses) on securities:
                          
Unrealized holding gains arising during period
  
 
2,191
 
  
 
3,222
 
  
 
—  
 
Less: reclassification adjustment for gains
  
 
—  
 
  
 
(5,413
)
  
 
—  
 
    


  


  


Net unrealized gains (losses)
  
 
2,191
 
  
 
(2,191
)
  
 
—  
 
    


  


  


Total other comprehensive income (loss)
  
 
1,428
 
  
 
(2,447
)
  
 
15,688
 
    


  


  


Total comprehensive income
  
 
170,735
 
  
 
167,530
 
  
 
201,721
 
Capital distributions to owners, net
  
 
(140,195
)
  
 
(142,101
)
  
 
(369,529
)
Disproportionate share allocation adjustment
  
 
—  
 
  
 
—  
 
  
 
17,843
 
Acquisition of Bacon & Woodrow
  
 
—  
 
  
 
—  
 
  
 
219,240
 
Net proceeds from Hewitt Associates’ initial public offering
  
 
—  
 
  
 
—  
 
  
 
219,298
 
Settlement of deferred compensation
  
 
—  
 
  
 
—  
 
  
 
71,717
 
Amortization of unearned compensation
  
 
—  
 
  
 
—  
 
  
 
25,389
 
Net forfeiture of restricted common stock awards
  
 
—  
 
  
 
—  
 
  
 
79
 
Minority interest
                    
 
(146,996
)
    


  


  


Owners’ capital, end of year
  
$
231,966
 
  
$
257,395
 
  
$
496,157
 
    


  


  


 
22.    Income Taxes
 
Prior to Hewitt Associates’ transition to a corporate structure on May 31, 2002, no provision for income taxes was made as the liability for such taxes were that of the Company’s owners. On May 31, 2002, a tax expense of $21,711 was recognized related to deferred tax assets and liabilities recorded in accordance with the provisions of SFAS No. 109, Accounting for Income Taxes arising from temporary differences between the book and tax basis of the Hewitt Associates LLC and Affiliates’ assets and liabilities at the date of transition.
 
After May 31, 2002, the provision for income taxes was $11,342 (excluding $21,711 tax expense related to the transition to a corporate structure) and consisted of the following:
 
    
Current

  
Deferred

    
Total

U.S. Federal
  
$
25,740
  
$
(16,108
)
  
$
9,632
State and local
  
 
4,808
  
 
(3,314
)
  
 
1,494
Foreign
  
 
216
  
 
—  
 
  
 
216
    

  


  

    
$
30,764
  
$
(19,422
)
  
$
11,342
    

  


  

 
Income tax expense for the period subsequent to the transition differed from the amounts computed by applying the U.S. federal income tax rate of 35% to income before taxes ($10,361 for the period June 1, 2002 through September 30, 2002) as a result of the following:
 
Provision for taxes at U.S. federal statutory rate
  
$
3,626
Increase in income taxes resulting from:
      
Costs of transition to corporate structure
  
 
4,530
State and local income taxes, net of federal income tax benefit
  
 
972
Nondeductible expenses
  
 
592
Foreign earnings taxed at varying rates and foreign losses not tax effected
  
 
1,401
Other
  
 
221
    

    
$
11,342
    

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The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities are presented below:
 
Deferred tax assets:
        
Accrued expenses
  
$
23,910
 
Foreign tax loss carryforwards
  
 
27,859
 
Other
  
 
3,176
 
    


    
 
54,945
 
Valuation allowance
  
 
(27,859
)
    


    
$
27,086
 
    


Deferred tax liabilities:
        
Compensation and benefits
  
$
15,805
 
Income deferred for tax purposes
  
 
2,282
 
Goodwill amortization
  
 
1,460
 
Depreciation and amortization
  
 
5,583
 
Other
  
 
4,245
 
    


    
$
29,375
 
    


 
In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities, projected future taxable income, and tax planning strategies in making this assessment. In order to fully realize the deferred tax asset, Hewitt Associates will need to generate future taxable income prior to the expiration of the foreign net operating loss carryforwards which expire in 2003 through 2017. Foreign taxable loss for the four-month period ended September 30, 2002 was $21,477 and consolidated taxable income for the same four month period was $26,457. Based upon the level of historical taxable income and projections for future taxable income over the periods during which the deferred tax assets are deductible, management believes it is more likely than not Hewitt Associates will realize the benefits of these deductible differences, net of the existing valuation allowances at September 30, 2002. The amount of the deferred tax asset considered realizable, however, could be reduced in the near term if estimates of future taxable income during the carryforward period are reduced.

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23.    Segments and Geographic Data
 
Under SFAS No. 131, Disclosures about Segments of an Enterprise and Related Information, the Company has determined that it has two reportable segments based on similarities among the operating units including homogeneity of services, service delivery methods and use of technology. The two segments are Outsourcing and Consulting.
 
·
 
Outsourcing—Hewitt Associates applies benefits and human resources domain expertise and employs its integrated technology platform and other tools to administer clients’ benefit programs and broader human resource programs. Benefits outsourcing includes health and welfare (such as medical plans), defined contribution (such as 401(k) plans) and defined benefit (such as pension plans). Hewitt Associates assumes and automates the resource-intensive processes required to administer its clients’ benefit programs, and provides technology-based self-management tools that support decision-making and transactions by its clients’ employees. The information and tools that Hewitt Associates provides helps clients to optimize the return on their benefit investments. Hewitt Associates has built on its experience in benefits outsourcing to offer employers the ability to outsource a wide range of human resource activities using its human resources business process outsourcing (“HR BPO”) solution.
·
 
Consulting—Hewitt Associates provides actuarial services and a wide array of other consulting services covering the design, implementation, communication and operation of health and welfare, compensation and retirement plans, and broader human resources programs and processes.
 
The Company operates many of the administrative functions of its business through the use of centralized shared service operations to provide an economical and effective means of supporting the Outsourcing and Consulting segment businesses. These shared service functions include general office support and space management, overall corporate management, and financial and legal services. Additionally, Hewitt Associates utilizes a client development group that markets the entire spectrum of its services and devotes resources to maintaining existing client relationships. The compensation and related expenses, other operating expenses, and selling, general and administrative expenses of these administrative and marketing functions are not allocated to the business segment; rather, they are included in unallocated shared costs.
 
The accounting policies of the operating segments are the same as those described in Note 2, Summary of Significant Accounting Policies.
 
The table below presents information about the Company’s reportable segments for the periods presented:
 
    
Year Ended September 30,

    
2000

  
2001

  
2002

Outsourcing (1)
                    
Revenues before reimbursements (net revenues)
  
$
802,683
  
$
951,884
  
$
1,115,462
Segment income before the non-recurring software charge (2)
  
 
137,716
  
 
164,425
  
 
272,702
Segment income (2)
  
 
137,716
  
 
137,956
  
 
272,702
Net client receivables and work in process
         
 
213,438
  
 
193,996
Consulting (3)
                    
Revenues before reimbursements (net revenues)
  
$
477,869
  
$
523,777
  
$
600,735
Segment income (2)
  
 
151,060
  
 
168,766
  
 
161,787
Net client receivables and work in process
         
 
154,360
  
 
200,188

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Year Ended September 30,

    
2000

    
2001

    
2002

Total Company
                        
Segment Revenue before reimbursements (net revenues)
  
$
1,280,552
 
  
$
1,475,661
 
  
$
1,716,197
Segment Reimbursements
  
 
25,507
 
  
 
26,432
 
  
 
33,882
    


  


  

Total revenues
  
$
1,306,059
 
  
$
1,502,093
 
  
$
1,750,079
    


  


  

Segment income before the non-recurring software charge (2)
  
$
288,776
 
  
$
333,191
 
  
$
434,489
Non-recurring software charge
  
 
—  
 
  
 
26,469
 
  
 
—  
    


  


  

Segment income (2)
  
 
288,776
 
  
 
306,722
 
  
 
434,489
Charges not recorded at the segment level:
                        
One-time charges (4)
  
 
—  
 
  
 
—  
 
  
 
26,143
Initial public offering restricted stock awards (5)
  
 
—  
 
  
 
—  
 
  
 
27,525
Unallocated shared costs (2)
  
 
106,631
 
  
 
121,020
 
  
 
140,501
    


  


  

Operating income (2)—Hewitt Associates
  
 
182,145
 
  
 
185,702
 
  
 
240,320
Other operating income (expenses)—Hewitt Holdings LLC and Property Entities (6)
  
 
(856
)
  
 
(786
)
  
 
12,869
    


  


  

Operating income (2)
  
$
183,001
 
  
$
184,916
 
  
$
253,189
    


  


  

Net client receivables and work in process
           
$
367,798
 
  
$
394,184
Assets not reported by segment
           
 
691,409
 
  
 
1,144,203
             


  

Total assets
           
$
1,059,207
 
  
$
1,538,387
             


  

 
(1)
 
The fiscal year 2000 and 2001 Outsourcing results include the results of Sageo prior to the decision to transition Sageo clients from Sageo’s website to the Total Benefit Administration web interface and the Sageo employees who were directly involved in supporting clients were transferred to Hewitt Associates. In the year ended September 30, 2001, stand-alone company expenses were eliminated and Sageo website development spending ceased. Sageo contributed $0 and $10,342 of Outsourcing net revenues and reduced segment income by $20,628 and $73,462 for the years ended September 30, 2000 and 2001, respectively.
(2)
 
Prior to May 31, 2002, owners were compensated through distributions of income. In connection with Hewitt Associates’ transition to a corporate structure on May 31, 2002, owners who worked in the business became employees and Hewitt Associates began to record their compensation as compensation and related expenses in arriving at segment income.
(3)
 
On June 5, 2002, Hewitt Associates acquired the benefits consulting business of Bacon & Woodrow. As such, the results of Bacon & Woodrow have been included in the Company’s Consulting segment’s results from the acquisition date of June 5, 2002 through September 30, 2002.
(4)
 
In connection with Hewitt Associates’ transition to a corporate structure, the following one-time charges were incurred: a) $8,300 of non-recurring compensation expense related to the establishment of a vacation liability for owners who became employees of Hewitt Associates and b) $17,843 of non-recurring compensation expense resulting from certain owners receiving more Hewitt Associates’ Class B common stock than their proportional share of total capital, without offset for those owners who receive less than their proportional share of stock.
(5)
 
Compensation expense of $27,525 related to the amortization of initial public offering restricted stock awards.
(6)
 
The Company reviews segment results at the Hewitt Associates operating level. At that level, as well as on a consolidated basis, the majority of the occupancy costs under operating and capital leases are reflected within Hewitt Associates’ operating income. Incremental other operating expenses at Hewitt Holdings LLC and Property Entities are not allocated to the segments. Included in other operating income (expenses) is the elimination of intercompany rent charges included in the segment results. In fiscal year 2000 and 2001, other operating income (expenses) include deferred compensation expense of $11,708 and $15,333, respectively. The related plan was terminated in 2002.

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Revenues and long-lived assets for the years ended September 30 are indicated below. Revenues are attributed to geographic areas based on the country where the employees perform the services. Long-lived assets include net property and equipment and intangible assets, such as capitalized software.
 
    
Year Ended September 30,

    
2000

  
2001

  
2002

Revenues
                    
United States
  
$
1,202,190
  
$
1,380,991
  
$
1,571,747
All Other Countries
  
 
103,869
  
 
121,102
  
 
178,332
    

  

  

Total
  
$
1,306,059
  
$
1,502,093
  
$
1,750,079
    

  

  

Long-Lived Assets
                    
United States
         
$
565,973
  
$
591,065
All Other Countries
         
 
19,546
  
 
309,477
           

  

Total
         
$
585,519
  
$
900,542
           

  

 
The Company’s revenues attributable to areas outside the United States are influenced by fluctuations in exchange rates of foreign currencies, foreign economic conditions, and other factors associated with foreign trade.
 
24.    Subsequent Event
 
On November 26, 2002, Hewitt Holdings obtained a $55 million line of credit facility in the form of a promissory note. The facility expires on June 30, 2003 and was obtained to fund capital distributions to owners. Borrowings under the facility accrue interest at adjusted LIBOR plus 175 basis points or the prime rate, at our option.

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INDEX TO EXHIBITS
 
Exhibit

  
Description

  2.1*
  
Business Amalgamation Agreement between the Partners of Bacon & Woodrow signatory thereto, Hewitt Holdings LLC and Hewitt Associates, Inc. (incorporated herein by reference to Exhibit 2.1 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
  2.2*
  
Amendment to Business Amalgamation Agreement, between the Partners of Bacon & Woodrow signatory thereto, Hewitt Holdings LLC and Hewitt Associates, Inc. (incorporated herein by reference to Exhibit 2.2 to Hewitt Associates, Inc.’s Annual Report on Form 10-K for the year ended September 30, 2002).
  3.1
  
Amended and Restated Operating Agreement of Hewitt Holdings LLC.
10.1*
  
Amended and Restated Multicurrency Promissory Note, dated February 23, 1998 (incorporated herein by reference to Exhibit 10.1 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.2*
  
Hewitt Global Stock and Incentive Compensation Plan (incorporated herein by reference to Exhibit 10.2 to Hewitt Associates, Inc.’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2002).
10.3*
  
Registration Rights Agreement between Hewitt Holdings LLC and Hewitt Associates, Inc. (incorporated herein by reference to Exhibit 10.3 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.4*
  
Hewitt Associates LLC Note Purchase Agreement, dated May 1, 1996, authorizing the issue and sale of $50,000,000 aggregate principal amount of its 7.45% Senior Notes due May 30, 2008 (incorporated herein by reference to Exhibit 10.4 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.5*
  
Hewitt Associates LLC Note Purchase Agreement, dated as of March 15, 2000, authorizing the issue and sale of $15,000,000 aggregate principal amount of its 7.94% Senior Notes, Series A, Tranche 1, due March 30, 2007 and $35,000,000 aggregate principal amount of its 8.08% Senior Notes, Series A, Tranche 2, due March 30, 2012 (incorporated herein by reference to Exhibit 10.5 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.6*
  
Hewitt Associates LLC First Amendment to Note Purchase Agreement, dated as of June 15, 2000, amending the Note Purchase Agreement authorizing the issue and sale of $15,000,000 aggregate principal amount of its 7.94% Senior Notes, Series A, Tranche 1, due March 30, 2007 and $35,000,000 aggregate principal amount of its 8.08% Senior Notes, Series A, Tranche 2, due March 30, 2012 (incorporated herein by reference to Exhibit 10.6 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198.)
10.7*
  
Hewitt Associates LLC Supplemental Note Purchase Agreement (Series B), dated as of June 15, 2000, authorizing the issue and sale of $10,000,000 aggregate principal amount of Subsequent Notes designated as its 8.11% Senior Notes, Series B, due June 30, 2010 (incorporated herein by reference to Exhibit 10.7 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.8*
  
Hewitt Associates LLC Supplemental Note Purchase Agreement (Series C), dated as of June 15, 2000, authorizing the issue and sale of $15,000,000 aggregate principal amount of Subsequent Notes designated as its 7.93% Senior Notes, Series C, due June 30, 2007 (incorporated herein by reference to Exhibit 10.8 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
 

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10.9*
  
Hewitt Associates LLC Supplemental Note Purchase Agreement (Series D), dated as of October 1, 2000, authorizing the issue and sale of $10,000,000 aggregate principal amount of Subsequent Notes designated as its 7.65% Senior Notes, Series D, due October 15, 2005 (incorporated herein by reference to Exhibit 10.9 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.10*
  
Hewitt Associates LLC Supplemental Note Purchase Agreement (Series E), dated as of October 1, 2000, authorizing the issue and sale of $15,000,000 aggregate principal amount of Subsequent Notes designated as its 7.90% Senior Notes, Series E, due October 15, 2010 (incorporated herein by reference to Exhibit 10.10 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.11*
  
Transfer Restriction Agreement between Hewitt Holdings LLC and Hewitt Associates, Inc. (incorporated herein by reference to Exhibit 10.11 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.12*
  
Distribution Agreement between Hewitt Holdings LLC and Hewitt Associates LLC (incorporated herein by reference to Exhibit 10.12 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.13*
  
Revolving and Term Credit Facility by and among Hewitt Associates LLC, Harris Trust and Savings Bank, Individually and as Agent, and the Lenders Party thereto dated as of May 28, 1996, as amended by Amendments 1 through 6 thereto (incorporated herein by reference to Exhibit 10.13 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.14*
  
Transfer Restriction Agreement between Hewitt Associates, Inc. and the partners of Bacon & Woodrow (incorporated herein by reference to Exhibit 10.14 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.15*
  
Services Agreement between Hewitt Holdings LLC and Hewitt Associates LLC (incorporated herein by reference to Exhibit 10.15 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.16*
  
First Amendment and Waiver to Note Purchase Agreement, dated May 31, 2002, authorizing the issue and sale of $50,000,000 aggregate principal amount of its 7.45% Senior Notes due May 30, 2008 (incorporated herein by reference to Exhibit 10.16 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198)
10.17*
  
Second Amendment and Waiver to Note Purchase Agreement, dated May 31, 2002, authorizing the issue and sale of $15,000,000 of its 7.94% Senior Notes, Series A, Tranche 1, $35,000,000 of its 8.08% Senior Notes, Series A, Tranch 2, $10,000,000 of its 8.11% Senior Notes, Series B, $15,000,000 of its 7.93% Senior Notes, Series C, $10,000,000 of its 7.65%, Senior Notes, Series D, and $15,000,000 of its 7.90% Senior Notes, Series E (incorporated herein by reference to Exhibit 10.17 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.18*
  
Ownership Interest Transfer Agreement between Hewitt Holdings LLC and Hewitt Associates, Inc. (incorporated herein by reference to Exhibit 10.18 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198)
10.19*
  
Lease Agreement by and between Hewitt Properties I LLC and Hewitt Associates LLC dated as of October 1, 1997, as amended on May 31, 2002 (incorporated herein by reference to Exhibit 10.19 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198)

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10.20*
  
Lease Agreement by and between Hewitt Properties III LLC and Hewitt Associates LLC dated as of April 22, 1999, as amended on May 31, 2002 (incorporated herein by reference to Exhibit 10.20 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.21*
  
Seventh Amendment to Revolving and Term Credit Agreement by and among Hewitt Associates LLC, Harris Trust and Savings Bank, Individually and as Agent, and the Lenders Party thereto (incorporated herein by reference to Exhibit 10.21 to Hewitt Associates, Inc.’s Registration Statement on Form S-1, as amended, Registration No. 333-84198).
10.22*
  
Three Year Credit Agreement, dated as of September 27, 2002, among Hewitt Associates LLC and Harris Trust and Savings Bank, Bank of America NA, Wells Fargo Bank NA, Wachovia Bank NA.
10.23*
  
364-Day Credit Agreement, dated as of September 27, 2002, among Hewitt Associates LLC and Harris Trust and Savings Bank, Bank of America NA, Wells Fargo Bank NA, Wachovia Bank NA.
10.24
  
Promissory Note, dated as of November 26, 2002, among Hewitt Holdings LLC and Harris Trust and Savings Bank.
21
  
Subsidiaries.
 
*    Previously filed.

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