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Product Warranties
12 Months Ended
Dec. 31, 2020
Product Warranties Disclosures [Abstract]  
Product Warranties Product Warranties
The Company provides a standard warranty on its lift trucks, generally for six to twelve months or 1,000 to 2,000 hours. For certain series of lift trucks, the Company provides a standard warranty of one to two years or 2,000 or 4,000 hours. For components in some series of lift trucks, the Company provides a standard warranty of two to three years or 4,000 to 6,000 hours. The Company estimates the costs which may be incurred under its standard warranty programs and records a liability for such costs at the time product revenue is recognized.

In addition, the Company sells separately priced extended warranty agreements that generally provide a warranty for an additional two to five years or up to 2,400 to 10,000 hours. The specific terms and conditions of those warranties vary depending upon the product sold and the country in which the Company does business. Revenue received for the sale of extended warranty contracts is deferred and recognized in the same manner as the costs incurred to perform under the warranty contracts.

The Company also maintains a quality enhancement program under which it provides for specifically identified field product improvements in its warranty obligation. Accruals under this program are determined based on estimates of the potential number of claims and the cost of those claims based on historical costs.

The Company periodically assesses the adequacy of its recorded warranty liabilities and adjusts the amounts as necessary. Factors that affect the warranty liability include the number of units sold, historical and anticipated rates of warranty claims and the cost per claim.


Changes in the Company's current and long-term warranty obligations, including deferred revenue on extended warranty contracts, are as follows:
 20202019
Balance at January 1$65.2 $56.9 
Current year warranty expense25.4 42.1 
Change in estimate related to pre-existing warranties5.3 2.5 
Payments made(32.3)(36.1)
Foreign currency effect1.1 (0.2)
Balance at December 31$64.7 $65.2