REVENUE RECOGNITION (Tables)

3 Months Ended

Apr. 30, 2021

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue

The following table provides a disaggregation of our recurring and nonrecurring revenue. Recurring revenue is the portion of our revenue that we believe is likely to be renewed in the future. The recurrence of these revenue streams in future periods depends on a number of factors including contractual periods and customers' renewal decisions.

•Recurring revenue primarily consists of cloud revenue and initial and renewal support revenue.

◦Cloud revenue consists primarily of software as a service (“SaaS”) revenue and some optional managed services revenue.

◦SaaS revenue consists predominately of bundled SaaS (software with standard managed services) and unbundled SaaS (comprised of software licensing rights accounted for as term-based licenses whereby customers use our software with related support for a specified period of time). Unbundled SaaS can be deployed in the cloud either by us or a cloud partner.

◦Bundled SaaS revenue is recognized over time and unbundled SaaS revenue is recognized at a point in time, except for the related support which is recognized over time. Unbundled SaaS contracts are eligible for renewal after the initial fixed term, which in most cases is between a one- and three-year time frame.

•Nonrecurring revenue primarily consists of our perpetual licenses, hardware, installation services, and business advisory consulting and training services.

In order to conform with the presentation described above, unbundled SaaS revenue for the three months ended April 30, 2020 has been revised to reflect $2.0 million of unbundled SaaS support revenue which had previously been presented within support revenue.

	Three Months Ended April 30,
(in thousands)	2021		2020
Recurring revenue:
Bundled SaaS revenue	$	39,309	$	33,393
Unbundled SaaS revenue	24,283		7,495
Optional managed services revenue	16,458		14,132
Total cloud revenue	80,050		55,020
Support revenue	64,403		74,050
Total recurring revenue	144,453		129,070
Nonrecurring revenue:
Perpetual revenue	29,323		28,525
Professional services revenue	27,128		28,270
Total nonrecurring revenue	56,451		56,795
Total revenue	$	200,904	$	185,865

Schedule of Contracts with Customers - Assets and Liabilities

The following table provides information about accounts receivable, contract assets, and contract liabilities from contracts with customers:

(in thousands)	April 30, 2021		January 31, 2021
Accounts receivable, net	$	147,932	$	206,157
Contract assets, net	$	38,907	$	36,716
Long-term contract assets, net (included in other assets)	$	20,570	$	17,210
Contract liabilities	$	244,892	$	261,033
Long-term contract liabilities	$	17,391	$	16,502

Schedule of Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction

The following table provides information about when we expect to recognize our remaining performance obligations:

(in thousands)	April 30, 2021		January 31, 2021
RPO:
Expected to be recognized within 1 year	$	388,193	$	405,714
Expected to be recognized in more than 1 year	230,839		229,951
Total RPO	$	619,032	$	635,665