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BUSINESS COMBINATIONS BUSINESS COMBINATIONS - YEAR ENDED JANUARY 31, 2015 - PURCHASE PRICE ALLOCATIONS (Details) - USD ($)
$ in Thousands
Mar. 31, 2014
Feb. 03, 2014
Jan. 31, 2017
Jan. 31, 2016
Jan. 31, 2015
Business Acquisition          
Goodwill     $ 1,264,818 $ 1,207,176 $ 1,200,817
Enterprise Intelligence | KANA Software Inc.          
Business Acquisition          
Payments to Acquire Businesses, Gross   $ 541,685      
Fair value of contingent obligation   0      
Business Combination, Consideration Transferred   541,685      
Accounts receivable   18,473      
Other current assets, including cash acquired   49,707      
Other assets   14,494      
Current and other liabilities   (17,851)      
Deferred Revenue - Current and Long-Term   (7,932)      
Deferred Income Taxes - Current and Long-Term   (60,879)      
Net Tangible Assets (Liabilities)   (3,988)      
Identifiable intangible assets   219,700      
Goodwill   325,973      
Total Purchase Price Allocations   541,685      
Cyber Intelligence          
Business Acquisition          
Goodwill     $ 132,839 $ 131,970 $ 112,672
Cyber Intelligence | UTX Acquisition          
Business Acquisition          
Payments to Acquire Businesses, Gross $ 82,901        
Fair value of contingent obligation 1,347        
Business Combination, Consideration Transferred 84,248        
Accounts receivable 0        
Other current assets, including cash acquired 3,799        
Other assets 924        
Current and other liabilities (263)        
Deferred Revenue - Current and Long-Term (340)        
Deferred Income Taxes - Current and Long-Term (4,882)        
Net Tangible Assets (Liabilities) (762)        
Identifiable intangible assets 40,500        
Goodwill 44,510        
Total Purchase Price Allocations 84,248        
Customer Relationships | Enterprise Intelligence | KANA Software Inc.          
Business Acquisition          
Identifiable intangible assets   152,700      
Customer Relationships | Cyber Intelligence | UTX Acquisition          
Business Acquisition          
Identifiable intangible assets 2,000        
Acquired Technology | Enterprise Intelligence | KANA Software Inc.          
Business Acquisition          
Identifiable intangible assets   55,500      
Acquired Technology | Cyber Intelligence | UTX Acquisition          
Business Acquisition          
Identifiable intangible assets 37,400        
Trademarks and Trade Names | Enterprise Intelligence | KANA Software Inc.          
Business Acquisition          
Identifiable intangible assets   11,500      
Trademarks and Trade Names | Cyber Intelligence | UTX Acquisition          
Business Acquisition          
Identifiable intangible assets 0        
Other Intangible Assets | Enterprise Intelligence | KANA Software Inc.          
Business Acquisition          
Identifiable intangible assets   $ 0      
Other Intangible Assets | Cyber Intelligence | UTX Acquisition          
Business Acquisition          
Identifiable intangible assets $ 1,100