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INTANGIBLE ASSETS AND GOODWILL INTANGIBLE ASSETS AND GOODWILL - GOODWILL REALLOCATION (Details)
$ in Millions
3 Months Ended 6 Months Ended 9 Months Ended
Oct. 31, 2016
segment
Jul. 31, 2016
segment
Oct. 31, 2016
USD ($)
Goodwill activity      
Number of Reportable Segments | segment 2 3  
Number of Reporting Units 3    
Customer Engagement      
Goodwill activity      
Goodwill - Reallocated in Response to Change in Segmentation     $ 26.5
Cyber Intelligence      
Goodwill activity      
Goodwill - Reallocated in Response to Change in Segmentation     11.4
Gross Goodwill | Customer Engagement      
Goodwill activity      
Goodwill - Reallocated in Response to Change in Segmentation     51.8
Gross Goodwill | Cyber Intelligence      
Goodwill activity      
Goodwill - Reallocated in Response to Change in Segmentation     22.2
Goodwill - Accumulated Impairment Losses | Customer Engagement      
Goodwill activity      
Goodwill - Reallocated in Response to Change in Segmentation     (25.3)
Goodwill - Accumulated Impairment Losses | Cyber Intelligence      
Goodwill activity      
Goodwill - Reallocated in Response to Change in Segmentation     $ (10.8)