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Impacts of insurance and participating investment contracts recognised in the year (Tables)
12 Months Ended
Dec. 31, 2023
Disclosure of effect of insurance contracts initially recognised [abstract]  
Impacts of insurance and participating investment contracts recognised in the year
20232022
LifeProfitable
contracts
issued
£m
Onerous
contracts
issued
£m
Total
£m
Profitable
contracts
issued
£m
Onerous
contracts
issued
£m
Total
£m
Insurance and participating investment contracts
Insurance acquisition cash flows87 142 229 85 173 258 
Claims and other directly attributable expenses5,450 447 5,897 82,246 1,130 83,376 
Estimates of the present value of future cash outflows5,537 589 6,126 82,331 1,303 83,634 
Estimates of the present value of future cash inflows(5,708)(525)(6,233)(84,754)(1,244)(85,998)
Risk adjustment for non-financial risk79 7 86 630 16 646 
Contractual service margin92  92 1,793 – 1,793 
Losses recognised on initial recognition 71 71 – 75 75