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Goodwill and other intangible assets (Tables)
12 Months Ended
Dec. 31, 2023
Disclosure of detailed information about intangible assets [abstract]  
Disclosure of reconciliation of changes in intangible assets and goodwill
Goodwill
£m
Acquired
value of
in-force
business
£m
Brands
£m
Purchased
credit card
relationships
£m
Customer-
related
intangibles
£m
Capitalised
software
enhancements
£m
Total
£m
Cost2:
At 1 January 20222,664 834 596 1,002 538 6,451 12,085 
Exchange and other adjustments– – – – – (1)(1)
Additions and acquisitions335 – – 34 1,452 1,826 
Disposals and write-offs– – (12)– – (186)(198)
At 31 December 20222,999 834 589 1,002 572 7,716 13,712 
Exchange and other adjustments       
Additions and acquisitions143  2  180 1,494 1,819 
Disposals and write-offs    (70)(292)(362)
At 31 December 20233,142 834 591 1,002 682 8,918 15,169 
Accumulated amortisation:
At 1 January 2022344 637 216 621 538 3,016 5,372 
Exchange and other adjustments– – (7)(2)
Charge for the year3
– 22 – 70 – 833 925 
Disposals and write-offs– – (12)– – (186)(198)
At 31 December 2022344 660 204 692 541 3,656 6,097 
Exchange and other adjustments    3 (3) 
Charge for the year3
 20 1 70 9 1,028 1,128 
Disposals and write-offs    (70)(292)(362)
At 31 December 2023344 680 205 762 483 4,389 6,863 
Balance sheet amount at 31 December 20234
2,798 154 386 240 199 4,529 8,306 
Balance sheet amount at 31 December 20224
2,655 174 385 310 31 4,060 7,615 
1    See note 1 regarding changes to presentation.
2    For acquisitions made prior to 1 January 2004, the date of transition to IFRS, cost is included net of amounts amortised up to 31 December 2003.
3    The charge for the year is recognised in operating expenses (note 14).
4    Includes core deposit intangible of £nil, cost of £2,770 million and accumulated amortisation of £2,770 million.