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Insurance claims
6 Months Ended
Jun. 30, 2022
Disclosure Of Claims And Benefits Paid [Abstract]  
Insurance claims
Note 5: Insurance claims
Half-year
to 30 Jun
2022
£m
Half-year
to 30 Jun
2021
£m
Half-year
to 31 Dec
2021
£m
Life insurance and investment contracts
Claims and surrenders(4,423)(4,465)(4,598)
Change in insurance and participating investment contracts14,782 (4,395)(3,079)
10,359 (8,860)(7,677)
Non-participating investment contracts
Change in non-participating investment contracts4,777 (2,642)(1,939)
15,136 (11,502)(9,616)
Reinsurers' share63 181 104 
15,199 (11,321)(9,512)
Change in unallocated surplus17 (20)55 
Total life insurance and investment contracts15,216 (11,341)(9,457)
Non-life insurance
Total non-life insurance claims, net of reinsurance(173)(148)(174)
Total insurance claims15,043 (11,489)(9,631)