6-K 1 b744722.htm CSG - SEC Report

 

FORM 6-K


SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549


Report of Foreign Private Issuer

Dated March 31, 2004

Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934

For the month of March 31, 2004

Commission File Number 001-15244

CREDIT SUISSE GROUP
(Translation of registrant's name into English)

Paradeplatz 8, P.O. Box 1, CH-8070 Zurich, Switzerland
(Address of principal executive offices)


Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F.

Form 20-F        Form 40-F  

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):       

Note: Regulation S-T Rule 101(b)(1) only permits the submission in paper of a Form 6-K if submitted solely to provide an attached annual report to security holders.

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):       

Note: Regulation S-T Rule 101(b)(7) only permits the submission in paper of a Form 6-K if submitted to furnish a report or other document that the registrant foreign private issuer must furnish and make public under the laws of the jurisdiction in which the registrant is incorporated, domiciled or legally organized (the registrant's "home country"), or under the rules of the home country exchange on which the registrant's securities are traded, as long as the report or other document is not a press release, is not required to be and has not been distributed to the registrant's security holders, and, if discussing a material event, has already been the subject of a Form 6-K submission or other Commission filing on EDGAR.

Indicate by check mark whether by furnishing the information contained in this Form, the registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934.

Yes        No  

If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-       

 


 

 

CORRECTED Q4








AND FULL-YEAR 2003








FINANCIAL REPORT


CORRECTED
AND FULL-YEAR
FINANCIAL REPORT
CREDIT SUISSE GROUP FINANCIAL HIGHLIGHTS Q4/2003
CREDIT SUISSE GROUP
RISK MANAGEMENT
CREDIT SUISSE FINANCIAL SERVICES
CREDIT SUISSE FIRST BOSTON
RECONCILIATION OF OPERATING RESULTS TO SWISS GAAP
Introduction
Credit Suisse Financial Services business unit
Credit Suisse First Boston business unit
CONSOLIDATED RESULTS | CREDIT SUISSE GROUP
LOANS
CONSOLIDATED RESULTS | CREDIT SUISSE GROUP
INFORMATION FOR INVESTORS


Cautionary statement regarding forward-looking information

This Report contains statements that constitute forward-looking statements. In addition, in the future we, and others on our behalf, may make statements that constitute forward-looking statements. Such forward-looking statements may include, without limitation, statements relating to our plans, objectives or goals; our future economic performance or prospects; the potential effect on our future performance of certain contingencies; and assumptions underlying any such statements.

Words such as "believes," "anticipates," "expects," "intends" and "plans" and similar expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements. We do not intend to update these forward-looking statements except as may be required by applicable laws.

By their very nature, forward-looking statements involve inherent risks and uncertainties, both general and specific, and risks exist that predictions, forecasts, projections and other outcomes described or implied in forward-looking statements will not be achieved. We caution you that a number of important factors could cause results to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward-looking statements. These factors include (i) market and interest rate fluctuations; (ii) the strength of the global economy in general and the strength of the economies of the countries in which we conduct our operations in particular; (iii) the ability of counterparties to meet their obligations to us; (iv) the effects of, and changes in, fiscal, monetary, trade and tax policies, and currency fluctuations; (v) political and social developments, including war, civil unrest or terrorist activity; (vi) the possibility of foreign exchange controls, expropriation, nationalization or confiscation of assets in countries in which we conduct our operations; (vii) the ability to maintain sufficient liquidity and access capital markets; (viii) operational factors such as systems failure, human error, or the failure to properly implement procedures; (ix) actions taken by regulators with respect to our business and practices in one or more of the countries in which we conduct our operations; (x) the effects of changes in laws, regulations or accounting policies or practices; (xi) competition in geographic and business areas in which we conduct our operations; (xii) the ability to retain and recruit qualified personnel; (xiii) the ability to maintain our reputation and promote our brands; (xiv) the ability to increase market share and control expenses; (xv) technological changes; (xvi) the timely development and acceptance of our new products and services and the perceived overall value of these products and services by users; (xvii) acquisitions, including the ability to integrate successfully acquired businesses; (xviii) the adverse resolution of litigation and other contingencies; and (xix) our success at managing the risks involved in the foregoing.

We caution you that the foregoing list of important factors is not exclusive; when evaluating forward-looking statements, you should carefully consider the foregoing factors and other uncertainties and events, as well as the risks identified in our most recently filed Form 20-F and reports on Form 6-K furnished to the US Securities and Exchange Commission.

Cautionary statement regarding non-GAAP financial information

This Report contains non-GAAP financial information. A reconciliation of such non-GAAP financial information to the most directly comparable measures under generally accepted accounting principles is contained in this report and is posted on our website at www.credit-suisse.com/sec.html.

Credit Suisse Group is correcting its fourth quarter and full-year 2003 net profit reported under Swiss GAAP from CHF 1.2 billion to CHF 1.0 billion, and from CHF 5.2 billion to CHF 5.0 billion, respectively. The correction is a result of an error in the input data used for the fourth quarter 2003 accounts of DBV-Winterthur in Germany.

In connection with the preparation for its first quarter 2004 closing, DBV-Winterthur – a German subsidiary of Winterthur Group which forms part of Credit Suisse Financial Services – identified, through its internal processes, an error in the input data used for the fourth quarter 2003 accounts in its life and health businesses. The error occurred when DBV-Winterthur, in the fourth quarter of 2003, adopted a refinement in the methodology for calculating future dividends to policyholders (the ‘deferred bonus reserve’ component) and inadvertently included an item in the input data which should not have been considered under the refined method. The error does not affect DBV-Winterthur’s local statutory results nor its current or future obligations to policyholders.

As a result of correcting the error, the segment profit before minority interests for the Life & Pensions and Insurance segments was reduced from CHF 369 million to CHF 124 million and from CHF 153 million to CHF 105 million, respectively, for the fourth quarter of 2003. For the full year 2003, the segment profit before minority interests for the Life & Pensions and Insurance segments was reduced from CHF 723 million to CHF 478 million, and from CHF 1,338 million to CHF 1,290 million, respectively.

Credit Suisse Group’s net profit reported under Swiss GAAP for the fourth quarter and the full year 2003 was reduced from CHF 1,166 million to CHF 956 million, and from CHF 5,209 million to CHF 4,999 million, respectively.

This Report amends and replaces Credit Suisse Group’s Quarterly Report Q4 2003, which was published on February 12, 2004, and the financial statements and other financial information contained herein supersede the financial statements and other financial information contained in that Quarterly Report, which are being withdrawn. For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


CREDIT SUISSE GROUP FINANCIAL HIGHLIGHTS Q4/2003


 Consolidated income statement          
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Operating income5,2186,5316,395(20)(18)26,32228,038(6)
Gross operating profit7952,1441,284(63)(38)7,4214,50965
Net profit/(loss)9562,045(950)(53)4,999(3,309)


 Return on equity          
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in %4Q20033Q20034Q20023Q20034Q2002200320022002
Return on equity12.026.3(13.0)(54)16.6(10.0)


 Consolidated balance sheet       
    ChangeChange
    in % fromin % from
in CHF m31.12.0330.09.0331.12.0230.09.0331.12.02
Total assets962,164994,555955,656(3)1
Shareholders' equity34,69234,87331,394(1)11
Minority interests in shareholders' equity2,9562,9712,878(1)3


 Capital data       
    ChangeChange
    in % fromin % from
in CHF m31.12.0330.09.0331.12.0230.09.0331.12.02
BIS risk-weighted assets 190,761197,412196,486(3)(3)
BIS tier 1 capital22,28721,90117,613227
   of which non-cumulative perpetual preferred securities 2,1692,1842,162(1)0
BIS total capital33,20732,01028,311417


 Capital ratios     
in % 31.12.0330.09.0331.12.02
BIS tier 1 ratioCredit Suisse 8.27.67.4
 Credit Suisse First Boston 1)13.612.210.3
 Credit Suisse Group 2)11.711.19.0
BIS total capital ratio Credit Suisse Group17.416.214.4


 Assets under management/client assets       
    ChangeChange
    in % fromin % from
in CHF bn31.12.0330.09.0331.12.0230.09.0331.12.02
Advisory assets under management609.6615.1577.9(1)5
Discretionary assets under management589.8584.1582.111
Total assets under management1,199.41,199.21,160.003
Client assets 1,343.31,299.41,757.93(24)


 Net new assets          
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF bn4Q20033Q20034Q20023Q20034Q2002200320022002
Net new assets2.94.0(6.3)(28)4.8(1.4)
1) Ratio is based on a tier 1 capital of CHF 12.1 bn (30.09.03: CHF 12.1 bn; 31.12.02: CHF 10.6 bn), of which non-cumulative perpetual preferred securities is CHF 1.0 bn (30.09.03: CHF 1.0 bn; 31.12.02: CHF 1.0 bn).
2) Ratio is based on a tier 1 capital of CHF 22.3 bn (30.09.03: CHF 21.9 bn; 31.12.02: CHF 17.6 bn), of which non-cumulative perpetual preferred securities is CHF 2.2 bn (30.09.03: CHF 2.2 bn; 31.12.02: CHF 2.2 bn).

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Number of employees (full-time equivalents)       
      ChangeChange
      in % fromin % from
  31.12.0330.09.0331.12.0230.09.0331.12.02
Switzerlandbanking19,66120,04221,270(2)(8)
 insurance6,4266,6497,063(3)(9)
Outside Switzerlandbanking20,31020,17825,0571(19)
 insurance14,44014,46325,0670(42)
Total employees Credit Suisse Group60,83761,33278,457(1)(22)


 Share data      
    ChangeChange
    in % fromin % from
 31.12.0330.09.0331.12.0230.09.0331.12.02
Shares issued 1,195,005,9141,194,682,3301,189,891,72000
To be issued upon conversion of MCS 1)40,413,83840,413,83840,413,83800
Own shares, net 2)(21,220,018)
Shares outstanding 1,214,199,7341,235,096,1681,230,305,558(2)(1)
Share price in CHF 45.2542.2530.00751
Market capitalization in CHF m54,94352,18336,909549
Book value per share in CHF26.1425.8323.18113
1) Maximum number of shares related to Mandatory Convertible Securities (MCS) issued by Credit Suisse Group Finance (Guernsey) Ltd. in December 2002.
2) Reflects applied mandatory changes in Swiss Federal Banking Commission guidelines.


 Share price          
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF 4Q20033Q20034Q20023Q20034Q2002200320022002
High (closing price)48.7048.6535.7003648.7073.60(34)
Low (closing price)42.1034.7520.602110420.7020.600


 Calculation of earnings per share (EPS)          
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
 4Q20033Q20034Q20023Q20034Q2002200320022002
Net profit/(loss) in CHF m9562,045(950)(53)4,999(3,309)
Diluted net profit/(loss) in CHF m9562,045(950)(53)4,999(3,309)
Weighted average shares outstanding1,235,316,2851,230,710,9751,193,153,538041,209,297,2902)1,190,206,2071)2
Dilutive impact 24,736,57219,673,44903)2631,562,9452)03)
Weighted average shares, diluted1,260,052,8571,250,384,4241,193,153,538161,240,860,2352)1,190,206,2074
Basic earnings per share in CHF0.771.66(0.80)(54)4.13(2.78)
Diluted earnings per share in CHF0.761.64(0.80)(54)4.03(2.78)
1) Adjusted for weighted average shares repurchased.
2) Reflects in 4Q2003 applied mandatory changes in Swiss Federal Banking Commission guidelines.
3) The calculation for the diluted loss per share excludes the effect of the potential exchange of convertible bonds and the potential exercise of options to purchase shares, as the effect would be anti-dilutive.





For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


CREDIT SUISSE GROUP


 Overview of Credit Suisse Group 1)            
Credit Suisse Financial ServicesCredit Suisse First BostonCorporate CenterCredit Suisse Group
in CHF m4Q20033Q20034Q20024Q20033Q20034Q20024Q20033Q20034Q20024Q20033Q20034Q2002
Operating income2,3243,3873,6282,9533,1133,082(59)31(315)5,2186,5316,395
Personnel expenses1,2021,3851,4471,7851,6811,9335559843,0423,1253,464
Other operating expenses775732933612594858(6)(64)(144)1,3811,2621,647
Operating expenses1,9772,1172,3802,3972,2752,79149(5)(60)4,4234,3875,111
Gross operating profit3471,2701,248556838291(108)36(255)7952,1441,284
Depreciation of non-current assets 2)2772793351621251558267144521471634
Amortization of acquired intangible assets and goodwill252592472211308(3)23494238403
Valuation adjustments, provisions and losses232104190481111,977202572822152,424
Profit/(loss) before extraordinary items, cumulative effect of change in accounting principle and taxes (187)862631(126)391(2,149)(189)(33)(659)(502)1,220(2,177)
Extraordinary income/(expenses), net 831,164(38)16622204321872921,168369
Cumulative effect of change in accounting principle1026631802540003190520
Taxes 3)846(256)(290)(49)(65)467634141860(317)318
Net profit/(loss) before minority interests 7431,770569309328(1,208)(83)(27)(331)9692,071(970)
Minority interests24851(19)(20)(19)(18)(14)(12)(13)(26)20
Net profit/(loss)7671,778620290308(1,227)(101)(41)(343)9562,045(950)
1) Business unit results in accordance with Swiss GAAP. For a reconciliation of operating basis business unit results (reflecting the results of the separate segments comprising the business units) to Swiss GAAP basis, please refer to “Reconciliation of operating results to Swiss GAAP”. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted.
2) Includes amortization of Present Value of Future Profits (PVFP) from the insurance business within Credit Suisse Financial Services.
3) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 for Credit Suisse Financial Services of CHF –607 m, for Credit Suisse First Boston of CHF 269 m, and for Credit Suisse Group of CHF –197 m.

In the “Overview of Credit Suisse Group”, the business unit results are presented in accordance with Swiss GAAP. Elsewhere in these corrected financial statements, business unit results are presented on an operating basis.

For a reconciliation of operating basis business unit results (reflecting the results of the separate segments comprising the business units) to the Swiss GAAP basis, a discussion of the material reconciling items and a discussion of the purpose of the operating basis results and the reasons why management believes they provide useful information for investors, please refer to “Reconciliation of operating results to Swiss GAAP”.


 Impact on income statement from mandatory Swiss GAAP changes     
 CreditCredit  
 SuisseSuisseCor- 
 FinancialFirstporateTotal
4Q2003, in CHF mServicesBostonCenterchanges
Operating income6(199)(106)(299)
Personnel expenses0088
Valuation adjustments, provisions and losses01970197
Cumulative effect of change in accounting principle13180319
Taxes(2)(7)5(4)
Net profit/(loss)5(85)(109)(189)

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Assets under management/client assets  1)     
    ChangeChange
    in % fromin % from
in CHF bn31.12.0330.09.0331.12.0230.09.0331.12.02
Credit Suisse Financial Services    
   Private Banking     
   Assets under management 511.7505.1465.71.39.9
      of which discretionary 133.0129.2121.52.99.5
   Client assets 540.7532.3494.81.69.3
   Corporate & Retail Banking     
   Assets under management 70.069.470.30.9(0.4)
   Client assets 95.290.386.95.49.6
   Life & Pensions     
   Assets under management (discretionary) 113.3112.3110.80.92.3
   Client assets 113.3112.3110.80.92.3
   Insurance     
   Assets under management (discretionary) 25.827.130.7(4.8)(16.0)
   Client assets 25.827.130.7(4.8)(16.0)
Credit Suisse Financial Services
Assets under management720.8713.9677.51.06.4
  of which discretionary 273.3269.8264.21.33.4
Client assets775.0762.0723.21.77.2
Credit Suisse First Boston
   Institutional Securities     
   Assets under management 29.829.131.32.4(4.8)

      of which Private Equity on behalf of clients (discretionary)

19.519.720.9(1.0)(6.7)
   Client assets 101.573.383.338.521.8
   CSFB Financial Services 2)     
   Assets under management 448.8456.2451.2(1.6)(0.5)
      of which discretionary 290.4288.9289.60.50.3
   Client assets 466.8464.1951.40.6(50.9)
Credit Suisse First Boston
Assets under management478.6485.3482.5(1.4)(0.8)
   of which discretionary 316.5314.3317.90.7(0.4)
Client assets568.3537.41,034.75.7(45.1)
Credit Suisse Group
Assets under management1,199.41,199.21,160.00.03.4
   of which discretionary 589.8584.1582.11.01.3
Client assets1,343.31,299.41,757.93.4(23.6)
1) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted.
2) Excluding assets managed on behalf of other entities within Credit Suisse Group.


 Net new assets 1)        
    ChangeChange  Change
    in % fromin % from  in % from
  12 months 
in CHF bn4Q20033Q20034Q20023Q20034Q2002200320022002
Credit Suisse Financial Services       
   Private Banking 4.28.40.9(50.0)366.717.919.1(6.3)
   Corporate & Retail Banking (0.3)1.8(0.2)50.0(1.4)(3.6)(61.1)
   Life & Pensions (2.0)(0.7)(1.3)185.753.80.03.4(100.0)
Credit Suisse Financial Services1.99.5(0.6)(80.0)16.518.9(12.7)
Credit Suisse First Boston      
   Institutional Securities 1.30.12.31.921.1
   CSFB Financial Services 2) (0.3)(5.6)(5.7)(94.6)(94.7)(14.0)(22.2)(36.9)
Credit Suisse First Boston1.0(5.5)(5.7)(11.7)(20.3)(42.4)
Credit Suisse Group2.94.0(6.3)(27.5)4.8(1.4)
1) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted.
2) Excluding assets managed on behalf of other entities within Credit Suisse Group.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


RISK MANAGEMENT


 Key position risk trends     
    Change Analysis: Brief Summary
 Change in % from 
in CHF m4Q20033Q20034Q20024Q2003 vs 3Q2003
Real Estate ERC &    
   Structured Asset ERC 1) 3,445 (14%) (20%) Lower exposures at Winterthur (revaluation of investments in Switzerland and sales) and CSFB (loans sold via securitization and lower risk in CDO portfolio)
Developed Market Fixed Income &    
   Foreign Exchange ERC 3,222 (11%) 3% Lower interest rate and foreign exchange exposures at Winterthur
Equity Investment ERC2,631(10%)(32%)Lower positions in CHF terms at CSFB due to the impact of the lower USD plus lower exposure at Winterthur (sales and hedges)
International Lending ERC2,662(2%)(31%)Lower positions in CHF terms at CSFB due to the impact of the lower USD (2% increase in USD terms)
Swiss & Retail Lending ERC1,831(4%)(13%)Write-offs of old impaired exposures at Corporate & Retail Banking
Emerging Markets ERC1,6998%(11%)Higher CSFB exposures in South Africa and Brazil
Insurance Underwriting ERC 2)6501%(31%)No material change
Simple sum across risk categories16,140(7%)(20%) 
Diversification benefit(5,405)(10%)(24%) 
Total position risk ERC10,735(6%)(18%) 

1-year, 99% position risk ERC, excluding foreign exchange translation risk. For an assessment of the total risk profile, operational risk ERC and business risk ERC have to be considered as well. For a more detailed description of the Group’s ERC model, please refer to Credit Suisse Group's Annual Report 2003, which is available on the website: www.credit-suisse.com/annualreport2003. Note that comparatives have been restated for methodology changes in order to maintain consistency over time.

 

 

 

 

 

 

 

 
1) This category comprises the real estate investments of Winterthur, Credit Suisse First Boston’s commercial real estate exposures, Credit Suisse First Boston’s residential real estate exposures, Credit Suisse First Boston’s asset-backed securities exposures as well as the real estate acquired at auction and real estate for own use in Switzerland.
2) Excludes ERC for discontinued businesses.


 Trading exposures (1-day, 99% VaR) 1)      
Credit SuisseCredit Suisse
Financial ServicesFirst Boston2)Credit Suisse Group3)
in CHF m4Q20033Q20034Q20033Q20034Q20033Q2003
Total VaR     
Period end13.519.158.350.456.155.1
Average12.515.051.369.352.556.3
Maximum18.719.763.1152.556.158.7
Minimum10.111.338.535.145.555.1
       
in CHF m31.12.0330.09.0331.12.0330.09.0331.12.0330.09.03
VaR by risk type     
Interest rate4.77.058.243.758.947.9
Foreign exchange2.02.215.918.316.818.6
Equity12.715.523.628.124.927.2
Commodity0.50.50.91.50.81.3
Subtotal19.925.298.691.6101.495.0
Diversification benefit(6.4)(6.1)(40.3)(41.2)(45.3)(39.9)
Total13.519.158.350.456.155.1
1) Represents 10-day VaR scaled to a 1-day holding period.
2) The CSFB VaR is calculated using the USD as the base currency. For the purpose of this disclosure, the CSFB VaR estimates are translated into CHF using the respective currency translation rates. Specifically, the average, maximum and minimum daily VaR estimates in CHF are calculated using the respective month end closing rates; the period end VaR and the risk type breakdown at period end are calculated using the CSG closing rate at quarter end.
3) As Credit Suisse Group does not manage its trading portfolios on a consolidated level, consolidated VaR calculations are performed on a monthly basis only. The average, maximum and minimum values therefore are based on the three month-ends during the quarter. The consolidated VaR calculations for Credit Suisse Group are net of diversification benefits between Credit Suisse First Boston and Credit Suisse Financial Services.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.




 Total credit risk exposure 1)         
Credit Suisse Financial ServicesCredit Suisse First BostonCredit Suisse Group
in CHF m31.12.0330.09.0331.12.0231.12.0330.09.0331.12.0231.12.0330.09.0331.12.02
Due from banks 2)39,28742,51233,30653,58866,78543,46247,18558,51139,469
Due from customers and mortgages 2)139,425138,060132,35350,17170,17582,395188,259206,794213,206
Total due from banks and customers, gross 2)178,712180,572165,659103,759136,960125,857235,444265,305252,675
Contingent liabilities12,08111,74312,34933,46838,14727,86240,83640,98139,104
Irrevocable commitments 3)3,9003,3412,26368,55277,67681,88472,75981,37085,333
Total banking products194,693195,656180,271205,779252,783235,603349,039387,656377,112
Loans held for sale 4)0015,39017,02815,39017,028
Derivative instruments 5)4,5714,4015,01852,14054,28351,60055,82656,87754,757
Securities lending – banks 6)1,6520058,1540058,39000
Securities lending – customers 6)5,7720025,1051,7826430,8781,78264
Reverse repurchase agreements – banks 6)3,3365,2326,28385,041168,498154,53187,269169,427156,397
Reverse repurchase agreements – customers 6)1,5967,74514,52837,14741,09456,98738,67648,76771,384
Forward reverse repurchase agreements00012,53710,1157,61712,53710,1157,617
Total traded products16,92717,378 25,829270,124275,772 270,799283,576286,968 290,219
Total credit risk exposure, gross211,620213,034206,100491,293545,583506,402648,005691,652667,331
Loan valuation allowances and provisions(3,159)(3,098)(4,092)(1,494)(2,831)(3,817)(4,655)(5,932)(7,911)
Total credit risk exposure, net208,461209,936202,008489,799542,752502,585643,350685,720659,420
1) Credit Suisse Financial Services/Credit Suisse First Boston reflect business unit amounts. Total consolidated Credit Suisse Group amounts include adjustments and Corporate Center.
2) Excluding loans held for sale, securities lending and reverse repurchase transactions.
3) Excluding forward reverse repurchase agreements.
4) Effective 1Q2003, loans held for sale are presented net of the related loan valuation allowances.
5) Positive replacement values considering netting agreements.
6) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Total loan portfolio exposure and allowances and provisions for credit risk 1)         
Credit Suisse Financial ServicesCredit Suisse First BostonCredit Suisse Group
in CHF m31.12.0330.09.0331.12.0231.12.0330.09.0331.12.0231.12.0330.09.0331.12.02
Non-performing loans 1,9172,2913,0049961,6793,3512,9133,9706,355
Non-interest earning loans1,5171,5772,1082464372171,7632,0152,325
Total non-performing loans3,4343,8685,1121,2422,1163,5684,6765,9858,680
Restructured loans242252256327229280349281
Potential problem loans1,6411,4481,7233617301,6852,0012,1783,408
Total other impaired loans1,6651,4701,7756171,0571,9142,2812,5273,689
Total impaired loans5,0995,3386,8871,8593,1735,4826,9578,51212,369
Total due from banks and customers, gross178,712180,572165,659103,759136,960125,857235,444265,305252,675
Valuation allowance3,1233,0614,0531,3912,7273,6474,5165,7907,703
   of which on principal 2,5562,4543,2011,1842,4663,4163,7424,9216,617
   of which on interest 5676078522072612317748691,086
Total due from banks and customers, net175,589177,511161,606102,368134,233122,210230,928259,515244,972
Provisions for contingent liabilities and irrevocable commitments363739103104170139142208
Total valuation allowances and provisions3,1593,0984,0921,4942,8313,8174,6555,9327,911
Ratios         
Valuation allowances as % of total non-performing loans90.9%79.1%79.3%112.0%128.9%102.2%96.6%96.7%88.7%
Valuation allowances as % of total impaired loans61.2%57.3%58.9%74.8%85.9%66.5%64.9%68.0%62.3%


 Roll forward of loan valuation allowance 1)         
Credit Suisse Financial ServicesCredit Suisse First BostonCredit Suisse Group
in CHF m4Q20033Q20034Q20024Q20033Q20034Q20024Q20033Q20034Q2002
At beginning of period3,0613,4464,0012,7272,9283,3765,7906,3737,377
Additions4262134753711418258053531,323
Releases(202)(133)(106)(407)(105)(44)(613)(238)(151)
Net additions charged to income statement22480369(36)367811921151,172
Gross write-offs(194)(438)(313)(1,207)(239)(334)(1,400)(676)(647)
Recoveries88101122192131
Net write-offs(186)(430)(303)(1,206)(227)(313)(1,391)(655)(616)
Balances acquired/(sold)200(5)00(3)00
Provisions for interest511753319583126
Foreign currency translation impact and other 17(36)(31)(142)(41)(206)(130)(74)(256)
At end of period3,1233,0614,0531,3912,7273,6474,5165,7907,703


 Net credit-related valuation allowances and provisions 1)         
Credit Suisse Financial ServicesCredit Suisse First BostonCredit Suisse Group
in CHF m4Q20033Q20034Q20024Q20033Q20034Q20024Q20033Q20034Q2002
Net additions to loan valuation allowances22480369(36)367811921151,172
Net additions to provisions for contingent liabilities and irrevocable commitments 2)(4)6246(26)2210(19)244
Total net credit-related valuation allowances and provisions charged to income statement22086393(30)101,002192961,416
1) Credit Suisse Financial Services/Credit Suisse First Boston reflect business unit amounts. Total consolidated Credit Suisse Group amounts include adjustments and Corporate Center.
2) For 2003, net additions for valuation allowances against debt securities are no longer included in net additions to provisions for contingent liabilities and irrevocable commitments.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


CREDIT SUISSE FINANCIAL SERVICES


 Credit Suisse Financial Services business unit income statement – operating 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Operating income 2)2,2984,5483,566(49)(36)13,89212,15214
Personnel expenses1,2021,3851,444(13)(17)5,4345,944(9)
Other operating expenses7757329346(17)3,0673,625(15)
Operating expenses1,9772,1172,378(7)(17)8,5019,569(11)
Gross operating profit3212,4311,188(87)(73)5,3912,583109
Depreciation of non-current assets169177257(5)(34)672739(9)
Amortization of Present Value of Future Profits (PVFP)1081026267430026712
Valuation adjustments, provisions and losses11390105268374390(4)
Net operating profit/(loss) before extraordinary and exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes(69)2,0627644,0451,187241
Extraordinary income/(expenses), net 10932435412748165
Taxes 3) 4)817(260)(325)75(1,517)
Net operating profit/(loss) before exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and minority interests8571,805463(53)854,247(282)
Amortization of acquired intangible assets and goodwill(25)(25)(37)0(32)(102)(139)(27)
Exceptional items00(73)(100)0(192)(100)
Cumulative effect of change in accounting principle10266(100)1266(100)
Tax impact0114(100)(100)216(88)
Business unit result before minority interests8331,781633(53)324,148(331)
Minority interests24851200(53)14151(91)
Business unit result 5)8571,789684(52)254,162(180)
Increased/(decreased) credit-related valuation adjustments, net of tax 6)901164416291(32)
Net profit/(loss)7671,778 620(57)244,100(271)
       
1) The operating basis business unit results reflect the results of the separate segments comprising the business unit. Certain acquisition-related costs, including amortization of acquired intangible assets and goodwill, exceptional items and cumulative effect of change in accounting principle, not allocated to the segments are included in the business unit results. Certain other items, including credit-related valuation adjustments resulting from the difference between the statistical and actual credit provisions and gains/losses from sales of investments within the insurance business are presented in the operating basis business unit results based on the Group’s segment reporting principles. For a reconciliation and a discussion of the material reconciling items, please refer to “Reconciliation of operating results to Swiss GAAP”. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results of Credit Suisse Financial Services was not considered material.
2) For the purpose of the consolidated financial statements, operating income for the insurance business is defined as net premiums earned, less claims incurred and change in technical provisions and expenses for processing claims, less commissions, plus net investment income from the insurance business. Gains or losses related to sales of investments within the insurance business are recorded as operating income at the business unit level and reclassified to extraordinary income/(expenses) in the consolidated financial statements in accordance with Swiss GAAP.
3) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF –642 m.
4) Excluding tax impact on amortization of acquired intangible assets and goodwill as well as exceptional items.
5) Represents net profit/(loss) excluding credit-related valuation adjustments resulting from the difference between the statistical and actual credit provisions, net of tax.
6) Increased/(decreased) credit-related valuation adjustments before tax of CHF 119 m, CHF 14 m, CHF 85 m, CHF 82 m and CHF 120 m for 4Q2003, 3Q2003, 4Q2002, 12 months 2003 and 12 months 2002, respectively.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Reconciliation to net operating profit/(loss)       
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Business unit result8571,789684(52)254,162(180)
Amortization of acquired intangible assets and goodwill, net of tax2524364(31)1001161)(14)
Exceptional items, net of tax0060(100)0179(100)
Cumulative effect of change in accounting principle, net of tax(1)0(266)(100)(1)(266)(100)
Net operating profit/(loss)8811,813514(51)714,261(151)
1) Excluding a CHF 20 m write-off relating to a participation.


 Credit Suisse Financial Services business unit key information        
   12 months
 4Q20033Q20034Q200220032002
Cost/income ratio 1)97.0%70.7%74.8%73.9%87.2%
Cost/income ratio – operating 2) 3)93.4%50.4%73.9%66.0%84.8%
Cost/income ratio – operating, banking 2)64.9%58.2%73.1%62.4%66.5%
Return on average allocated capital 1)19.9%48.1%4)17.7%29.2%(3.4%)
Return on average allocated capital – operating 2)23.0%49.0%4)14.4%30.3%(2.4%)
Average allocated capital in CHF m14,90614,7204)12,87413,99912,519
Growth in assets under management1.0%0.5%(1.3%)6.4%(9.5%)
   of which net new assets 0.3%1.3%(0.1%)2.4%2.5%
   of which market movement and structural effects 0.7%1.1%(1.3%)6.0%(11.8%)
   of which acquisitions/(divestitures) (1.9%)0.1%(2.1%)(0.2%)
   of which discretionary 0.5%(1.3%)(0.7%)1.3%(2.0%)
      
  31.12.0330.09.0331.12.02
Assets under management in CHF bn 720.8713.9677.5
Number of employees (full-time equivalents) 41,19541,83454,378
1) Based on the business unit results on a Swiss GAAP basis.
2) Based on the operating basis business unit results, which exclude certain acquisition-related costs, exceptional items and cumulative effect of change in accounting principle not allocated to the segments and reflect certain reclassifications discussed in the “Reconciliation of operating results to Swiss GAAP”.
3) Excluding amortization of PVFP from the insurance business within Credit Suisse Financial Services.
4) Adjusted.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Overview of business unit Credit Suisse Financial Services – operating 1)     
     Credit
  Corporate  Suisse
 Private& RetailLife & Financial
4Q2003, in CHF mBankingBankingPensionsInsuranceServices
Operating income 2)1,432785(283)3642,298
Personnel expenses5123031672201,202
Other operating expenses310213125127775
Operating expenses8225162923471,977
Gross operating profit610269(575)17321
Depreciation of non-current assets68323534169
Amortization of Present Value of Future Profits (PVFP)1062108
Valuation adjustments, provisions and losses2192113
Net operating profit/(loss) before extraordinary items, acquisition-related costs, cumulative effect of change in accounting principle and taxes521145(716)(19)(69)
Extraordinary income/(expenses), net 108100109
Taxes 3)(121)(26)840124817
Net operating profit before acquisition-related costs, cumulative effect of change in accounting principle and minority interests508120124105857
Amortization of acquired intangible assets and goodwill    (25)
Cumulative effect of change in accounting principle    1
Tax impact    0
Business unit result before minority interests    833
Minority interests    24
Business unit result 4)    857
     
Other data:    
Average allocated capital 5)3,0934,9656,848  14,906
1) The operating basis business unit results reflect the results of the separate segments comprising the business unit. Certain acquisition-related costs, including amortization of acquired intangible assets and goodwill, and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results. Certain other items, including credit-related valuation adjustments resulting from the difference between the statistical and actual credit provisions and gains/losses from sales of investments within the insurance business, are presented in the operating basis business unit results based on the Group’s segment reporting principles. For a reconciliation and a discussion of the material reconciling items, please refer to “Reconciliation of operating results to Swiss GAAP”. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results of Credit Suisse Financial Services was not considered material.
2) Operating income for the insurance business is defined as net premiums earned, less claims incurred and change in technical provisions and expenses for processing claims, less commissions, plus net investment income from the insurance business. Gains or losses related to sales of investments within the insurance business are recorded as operating income at the business unit level and reclassified to extraordinary income/(expenses) in the consolidated financial statements in accordance with Swiss GAAP.
3) Excluding tax impact on amortization of acquired intangible assets and goodwill.
4) Represents net profit excluding credit-related valuation adjustments resulting from the difference between the statistical and actual credit provisions.
5) Amount relating to Life & Pensions and Insurance segments represents the average shareholders' equity of “Winterthur” Swiss Insurance Company.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Private Banking income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Net interest income326334335(2)(3)1,3511,374(2)
Net commission and service fee income 9151,038918(12)(0)3,8474,121(7)
Net trading income16718899(11)6967051530
Other ordinary income 241114118715361(13)
Operating income1,4321,5711,366(9)55,9216,071(2)
Personnel expenses512560531(9)(4)2,1932,261(3)
Other operating expenses31025935120(12)1,1301,332(15)
Operating expenses8228198820(7)3,3233,593(8)
Gross operating profit610752484(19)262,5982,4785
Depreciation of non-current assets6847584517218240(9)
Valuation adjustments, provisions and losses 2)212527(16)(22)6978(12)
Net operating profit before extraordinary and excep- tional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes521680399(23)312,3112,1607
Extraordinary income/(expenses), net 10832337012544184
Taxes 3)(121)(164)(108)(26)12(522)(508)3
Net operating profit before exceptional items, acquisition- related costs, cumulative effect of change in accounting principle and minority interests (segment result)508519314(2)621,9141,69613
Other data:      
Increased/(decreased) credit-related valuation adjustments 2)(20)(10)(9)100122(37)1
1) Certain acquisition-related costs, including amortization of acquired intangible assets and goodwill, exceptional items and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results.
2) Increased/(decreased) credit-related valuation adjustments resulting from the difference between the statistical and actual credit provisions.
3) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF –110 m.


 Private Banking balance sheet information      
    ChangeChange
    in % fromin % from
in CHF m31.12.0330.09.0331.12.0230.09.0331.12.02
Total assets178,533183,698171,126(3)4
Due from customers32,77932,54836,1641(9)
Mortgages26,31825,69522,935215

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Private Banking key information      
   12 months
 4Q20033Q20034Q200220032002
Cost/income ratio 1)62.2%55.1%68.8%59.8%63.1%
Average allocated capital in CHF m3,0933,1162)2,5152,9312,507
Pre-tax margin 1)43.9%43.5%30.9%41.1%36.3%
Fee income/operating income 63.9%66.1%67.2%65.0%67.9%
Net new assets in CHF bn4.28.40.917.919.1
Growth in assets under management1.3%2.3%(1.3%)9.9%(10.5%)
   of which net new assets 0.8%1.7%0.2%3.8%3.7%
   of which market movement and structural effects 0.5%0.6%(1.6%)6.0%(14.2%)
   of which acquisitions/(divestitures) 0.1%0.1%
Gross margin 3)111.5 bp124.8 bp114.6 bp121.3 bp121.5 bp
   of which asset-driven 74.4 bp78.6 bp81.1 bp78.7 bp81.8 bp
   of which transaction-driven 32.7 bp42.2 bp28.6 bp38.4 bp35.0 bp
   of which other 4.4 bp4.0 bp4.9 bp4.2 bp4.7 bp
Net margin 4)39.6 bp41.2 bp26.4 bp39.2 bp34.0 bp
      
   31.12.0330.09.0331.12.02
Assets under management in CHF bn  511.7505.1465.7
Number of employees (full-time equivalents)  11,85012,03212,967
1) Based on the segment results, which exclude certain acquisition-related costs, exceptional items and cumulative effect of change in accounting principle not allocated to the segment.
2) Adjusted.
3) Operating income/average assets under management.
4) Net operating profit before exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and minority interests (segment result)/average assets under management.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Corporate & Retail Banking income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Net interest income514530527(3)(2)2,0702,142(3)
Net commission and service fee income 176165146721661693(5)
Net trading income817361113330527312
Other ordinary income 14211(33)9539144
Operating income785789735(1)73,1313,147(1)
Personnel expenses3033023070(1)1,2421,250(1)
Other operating expenses21318125918(18)755943(20)
Operating expenses5164835667(9)1,9972,193(9)
Gross operating profit269306169(12)591,13495419
Depreciation of non-current assets322530287106108(2)
Valuation adjustments, provisions and losses 2)9265784218305312(2)
Net operating profit before extraordinary items, acquisition-related costs, cumulative effect of change in accounting principle and taxes14521661(33)13872353435
Extraordinary income/(expenses), net 101024(50)
Taxes 3)(26)(47)(12)(45)117(160)(124)29
Net operating profit before acquisition-related costs, cumulative effect of change in accounting principle and minority interests (segment result)12016950(29)14056541436
Other data:      
Increased/(decreased) credit-related valuation adjustments 2)1392494479481191190
1) Certain acquisition-related costs, including amortization of acquired intangible assets and goodwill, and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results.
2) Increased/(decreased) credit-related valuation adjustments resulting from the difference between the statistical and actual credit provisions.
3) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would not have had an impact on the taxes reported for 4Q2002.


 Corporate & Retail Banking balance sheet information      
    ChangeChange
    in % fromin % from
in CHF m31.12.0330.09.0331.12.0230.09.0331.12.02
Total assets96,25296,42594,75702
Due from customers24,39625,31828,048(4)(13)
Mortgages59,68859,46757,16504
Due to customers in savings and investment deposits28,59028,08027,08126
Due to customers, other28,03428,72827,611(2)2

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Corporate & Retail Banking key information      
   12 months
 4Q20033Q20034Q200220032002
Cost/income ratio 1)69.8%64.4%81.1%67.2%73.1%
Return on average allocated capital 1)9.7%13.6%2)4.1%11.6%8.2%
Average allocated capital in CHF m4,9654,9542)4,8774,8805,036
Pre-tax margin 1)18.6%27.4%8.4%23.2%17.1%
Personnel expenses/operating income38.6%38.3%41.8%39.7%39.7%
Net interest margin210 bp215 bp217 bp212 bp215 bp
Loan growth(0.8%)(0.9%)(1.6%)(1.3%)(1.0%)
Net new assets in CHF bn(0.3)1.8(0.2)(1.4)(3.6)
    
   31.12.0330.09.0331.12.02
Deposit/loan ratio   67.3%67.0%64.2%
Assets under management in CHF bn  70.069.470.3
Number of employees (full-time equivalents)  8,4798,6909,281
Number of branches   214220223
1) Based on the segment results, which exclude certain acquisition-related costs and cumulative effect of change in accounting principle not allocated to the segment.
2) Adjusted.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Life & Pensions income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Gross premiums written3,9963,3124,21821(5)17,27319,019(9)
Reinsurance ceded (18)(33)(14)(45)29(87)(40)118
Net premiums written3,9783,2794,20421(5)17,18618,979(9)
Change in provision for unearned premiums 7229250(76)(1)(4)(75)
Net premiums earned3,9853,2814,23321(6)17,18518,975(9)
Death and other benefits incurred(5,482)(3,791)(5,373)452(16,243)(14,692)11
Change in provision for future policyholder benefits (technical)1,2402431,11641011(2,486)(5,750)(57)
Change in provision for future policyholder benefits (separate account) 2)(578)(435)8033(1,718)1,730
Dividends to policyholders incurred(1,266)(169)738(1,661)1,758
Policy acquisition costs (including change in DAC/PVFP)(309)(305)(160)193(854)(716)19
Administration costs(257)(263)(409)(2)(37)(1,119)(1,463)(24)
Investment income general account1,5301,304333173595,3511,438272
Investment income separate account 2)578435(80)331,718(1,730)
Interest received and paid(56)(28)(39)10044(117)(92)27
Interest on bonuses credited to policyholders(37)(32)(41)16(10)(155)(146)6
Other income/(expenses), net(64)(90)(24)(29)167(142)74
Net operating profit/(loss) before cumulative effect of change in accounting principle and taxes(716)150374(241)(614)(61)
Taxes 3)840(24)(281)719(786)
Net operating profit/(loss) before cumulative effect of change in accounting principle and minority interests (segment result)12412693(2)33478(1,400)
1) The presentation of segment results differs from the presentation of the Group's consolidated results as it reflects the way the insurance business is managed, which is in line with peers in the insurance industry. Certain acquisition-related costs, including amortization of acquired intangible assets and goodwill, and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results.
2) This represents the market impact for separate account (or unit-linked) business, where the investment risk is borne by the policyholder.
3) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF –540 m.


 Life & Pensions key information      
   12 months
 4Q20033Q20034Q200220032002
Expense ratio 1)14.2%17.1%13.5%11.4%11.5%
Growth in gross premiums written(5.3%)(27.1%)(13.9%)(9.2%)9.2%
Return on invested assets (excluding separate account business)   
   Current income 4.4%4.0%3.6%4.1%3.9%
   Realized gains/losses and other income/expenses 1.6%1.0%(2.5%)1.1%(2.5%)
   Total return on invested assets 2) 6.0%5.0%1.2%5.2%1.4%
Net new assets in CHF bn 3)(2.0)(0.7)(1.3)0.03.4
Total sales in CHF m 4)5,0353,8835,28320,45422,790
      
   31.12.0330.09.0331.12.02
Assets under management in CHF bn 5)  113.3112.3110.8
Technical provisions in CHF m  107,929107,437105,939
Number of employees (full-time equivalents)  7,1937,3927,815
1) Operating expenses (i.e. policy acquisition costs and administration costs)/gross premiums written.
2) Total return on invested assets includes depreciation on real estate and investment expenses as well as investment income and realized gains and losses.
3) Based on change in technical provisions for traditional business, adjusted for technical interests, net inflow of separate account business and change in off-balance sheet business such as funds.
4) Includes gross premiums written and off-balance sheet sales.
5) Based on savings-related provisions for policyholders plus off-balance sheet assets.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Insurance income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Gross premiums written1,9553,3853,846(42)(49)16,21218,391(12)
Reinsurance ceded (40)(236)(299)(83)(87)(939)(1,150)(18)
Net premiums written1,9153,1493,547(39)(46)15,27317,241(11)
Change in provision for unearned premiums and in provision for future policy benefits (health) 7796634851761(703)(1,538)(54)
Net premiums earned2,6943,8124,032(29)(33)14,57015,703(7)
Claims and annuities incurred, net(1,957)(2,918)(3,034)(33)(35)(10,646)(11,749)(9)
Dividends to policyholders incurred, net(282)(95)109197(499)106
Policy acquisition costs (including change in DAC/PVFP)(415)(582)(647)(29)(36)(2,433)(2,529)(4)
Administration costs(278)(450)(481)(38)(42)(1,633)(1,959)(17)
Underwriting result, net(238)(233)(21)2(641)(428)50
Net investment income28834859(17)3881,240(10)
Interest received and paid(54)(28)(39)9338(156)(106)47
Other income/(expenses), net(15)929(69)(78)809(349)
Net operating profit/(loss) before cumulative effect of change in accounting principle and taxes(19)1,016(70)(73)1,252(893)
Taxes 2)124(25)766338(99)
Net operating profit/(loss) before cumulative effect of change in accounting principle and minority interests (segment result)1059916(89)1,290(992)
1) The presentation of segment results differs from the presentation of the Group's consolidated results as it reflects the way the insurance business is managed, which is in line with peers in the insurance industry. Certain acquisition-related costs, including amortization of acquired intangible assets and goodwill, and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results.
2) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF 20 m.


 Insurance key information       
   12 months
 4Q20033Q20034Q200220032002
Combined ratio (excluding dividends to policyholders)98.3%103.6%103.2%101.0%103.4%
Claims ratio 1)72.6%76.5%75.2%73.1%74.8%
Expense ratio 2)25.7%27.1%28.0%27.9%28.6%
Return on invested assets    
   Current income 3.9%3.8%3.9%3.9%4.2%
   Realized gains/losses and other income/expenses 0.1%0.1%(3.4%)(0.1%)(4.3%)
   Total return on invested assets 3) 3.9%3.9%0.5%3.8%(0.1%)
      
   31.12.0330.09.0331.12.02
Assets under management in CHF bn  25.827.130.7
Technical provisions in CHF m  22,19622,76428,745
Number of employees (full-time equivalents)  13,67313,72024,315
1) Claims and annuities incurred, net/net premiums earned.
2) Operating expenses (i.e. policy acquisition costs and administration costs)/net premiums earned.
3) Total return on invested assets includes depreciation on real estate and investment expenses as well as investment income and realized gains and losses.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


CREDIT SUISSE FIRST BOSTON


 Credit Suisse First Boston business unit income statement – operating 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in USD m4Q20033Q20034Q20023Q20034Q2002200320022002
Operating income2,4202,4222,3260410,78311,559(7)
Personnel expenses1,3091,1731,04412255,5816,088(8)
Other operating expenses6486197725(16)2,5432,964(14)
Operating expenses1,9571,7921,816988,1249,052(10)
Gross operating profit463630510(27)(9)2,6592,5076
Depreciation of non-current assets122891063715408481(15)
Valuation adjustments, provisions and losses3880657(53)(94)2951,679(82)
Net operating profit/(loss) before extraordinary and exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes303461(253)(34)1,956347464
Extraordinary income/(expenses), net 1231246(50)124262(53)
Taxes 2) 3)(48)(80)134(40)(459)25
Net operating profit before exceptional items, acquisition-related costs and cumulative effect of change in accounting principle378382127(1)1981,621634156
Acquisition interest(47)(40)(57)18(18)(198)(323)(39)
Amortization of retention payments(5)4(97)(95)(158)(413)(62)
Amortization of acquired intangible assets and goodwill(352)(154)(209)12968(807)(835)(3)
Exceptional items00(890)(100)0(890)(100)
Cumulative effect of change in accounting principle23601624623616246
Tax impact1032169(69)(94)176487(64)
Net profit/(loss) 4)220224(795)(2)870(1,178)
       
Reconciliation to net operating profit      
Net profit/(loss)220224(795)(2)870(1,178)
Amortization of acquired intangible assets and goodwill, net of tax2621341719653657683(4)
Exceptional items, net of tax00813(100)0813(100)
Cumulative effect of change in accounting principle, net of tax(138)0(162)(15)(138)(162)(15)
Net operating profit34435827(4)1,389156

See page 20 for footnotes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Credit Suisse First Boston business unit income statement – operating 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Operating income3,1843,3523,351(5)(5)14,55718,033(19)
Personnel expenses1,7251,6271,4756177,5349,496(21)
Other operating expenses8568541,1410(25)3,4344,625(26)
Operating expenses2,5812,4812,6164(1)10,96814,121(22)
Gross operating profit603871735(31)(18)3,5893,912(8)
Depreciation of non-current assets162125155305551751(27)
Valuation adjustments, provisions and losses48111993(57)(95)3982,618(85)
Net operating profit/(loss) before extraordinary and exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes393635(413)(38)2,640543386
Extraordinary income/(expenses), net 1662383(57)168408(59)
Taxes 2) 3)(61)(111)213(45)(620)40
Net operating profit before exceptional items, acquisition-related costs and cumulative effect of change in accounting principle498526183(5)1722,188991121
Acquisition interest(61)(56)(80)9(24)(267)(504)(47)
Amortization of retention payments(5)3(141)(96)(213)(644)(67)
Amortization of acquired intangible assets and goodwill(472)(211)(308)12453(1,090)(1,303)(16)
Exceptional items00(1,389)(100)0(1,389)(100)
Cumulative effect of change in accounting principle31802542531825425
Tax impact1246254(74)(95)238759(69)
Net profit/(loss) 4)290308(1,227)(6)1,174(1,836)
       
Reconciliation to net operating profit      
Net profit/(loss)290308(1,227)(6)1,174(1,836)
Amortization of acquired intangible assets and goodwill, net of tax35118325292398881,066(17)
Exceptional items, net of tax001,269(100)01,269(100)
Cumulative effect of change in accounting principle, net of tax(186)0(254)(27)(186)(254)(27)
Net operating profit45549140(7)1,876245
1) The operating basis business unit results reflect the results of the separate segments comprising the business unit. Certain acquisition-related costs, including acquisition interest, amortization of retention payments and amortization of acquired intangible assets and goodwill, exceptional items and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results. Certain other items, including brokerage, execution and clearing expenses, contractor and recruitment costs and expenses related to certain redeemable preferred securities are presented in the operating basis business unit results based on the Group’s segment reporting principles. For a reconciliation and a discussion of the material reconciling items, please refer to “Reconciliation of operating results to Swiss GAAP”. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results of Credit Suisse First Boston is shown on page 21.
2) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF 15 m (USD 10 m).
3) Excluding tax impact on acquisition-related costs, exceptional items and cumulative effect of change in accounting principle.
4) Net profit/(loss) is identical on an operating and Swiss GAAP basis.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Credit Suisse First Boston business unit key information      
   12 months
based on CHF amounts4Q20033Q20034Q200220032002
Cost/income ratio 1)86.7%77.1%95.6%80.6%88.9%
Cost/income ratio – operating 2)86.1%77.7%82.7%79.1%82.5%
Return on average allocated capital 1)11.5%11.3%(35.1%)10.6%(12.3%)
Return on average allocated capital – operating 2)16.9%16.9%1.2%15.9%1.7%
Average allocated capital in CHF m10,74311,61513,76311,82914,299
Pre-tax margin 1)12.1%12.6%(54.3%)12.0%(15.3%)
Pre-tax margin – operating 2)15.5%17.4%(7.5%)16.0%(1.1%)
Personnel expenses/operating income 1)60.4%54.0%62.7%58.5%64.2%
Personnel expenses/operating income – operating 2)54.2%48.5%44.0%51.8%52.7%
      
   31.12.0330.09.0331.12.02
Number of employees (full-time equivalents)  18,34118,19522,801
1) Based on the business unit results on a Swiss GAAP basis.
2) Based on the operating basis business unit results, which exclude certain acquisition-related costs, exceptional items and cumulative effect of change in accounting principle not allocated to the segments and reflect certain other reclassifications discussed in the “Reconciliation of operating results to Swiss GAAP”.


 Impact on income statement from mandatory Swiss GAAP changes       
in USD min CHF m
 Operating AccountingOperatingOperating AccountingOperating 
4Q2003basis – oldchangesbasisbasis – oldchangesbasis
Operating income2,567(147)2,4203,383(199)3,184
   of which Institutional Securities 2,260(147)2,1132,975(199)2,776
      of which Fixed Income 8281539811,0832061,289
      of which Equity 62306238200820
      of which Investment Banking 71707179510951
      of which Other 92(300)(208)121(405)(284)
   of which CSFB Financial Services 30703074080408
Valuation adjustments, provisions and losses(108)14638(149)19748
Cumulative effect of change in accounting principles02362360318318
Taxes(32)(6)(38)(42)(7)(49)
Net profit/(loss)283(63)220375(85)290
Net operating profit/(loss)545(201)344726(271)455

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Overview of business unit Credit Suisse First Boston – operating 1)      
in USD min CHF m
  CSFB  CSFB 
 InstitutionalFinancialCredit SuisseInstitutionalFinancialCredit Suisse
4Q2003SecuritiesServicesFirst BostonSecuritiesServicesFirst Boston
Operating income2,1133072,4202,7764083,184
Personnel expenses1,1461631,3091,5082171,725
Other operating expenses55692648734122856
Operating expenses1,7022551,9572,2423392,581
Gross operating profit4115246353469603
Depreciation of non-current assets115712215210162
Valuation adjustments, provisions and losses211738252348
Net operating profit before extraordinary items, acquisition-related costs, cumulative effect of change in accounting principle and taxes2752830335736393
Extraordinary income/(expenses), net 249912332134166
Taxes 2)(13)(35)(48)(14)(47)(61)
Net operating profit before acquisition-related costs and cumulative effect of change in accounting principle28692378375123498
Acquisition interest  (47)  (61)
Amortization of retention payments  (5)  (5)
Amortization of acquired intangible assets and goodwill  (352)  (472)
Cumulative effect of change in accounting principle  236  318
Tax impact  10  12
Net profit 3)  220  290
     
Other data:    
Average allocated capital8,0383948,39710,28550310,743
1) The operating basis business unit results reflect the results of the separate segments comprising the business unit. Certain acquisition-related costs, including acquisition interest, amortization of retention payments and amortization of acquired intangible assets and goodwill, and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results. Certain other items, including brokerage, execution and clearing expenses, contractor and recruitment costs and expenses related to certain redeemable preferred securities are presented in the operating basis business unit results based on the Group’s segment reporting principles. For a reconciliation and a discussion of the material reconciling items, please refer to “Reconciliation of operating results to Swiss GAAP”. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results of Credit Suisse First Boston is shown on page 21.
2) Excluding tax impact on acquisition-related costs and cumulative effect of change in accounting principle.
3) Net profit is identical on an operating and Swiss GAAP basis.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Institutional Securities income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in USD m4Q20033Q20034Q20023Q20034Q2002200320022002
Fixed Income98181958720674,5804,1839
Equity623675548(8)142,6052,807(7)
Investment Banking71757293625(23)2,4783,140(21)
Other(208)69(208)0(35)(562)(94)
Operating income2,1132,1351,863(1)139,6289,5681
Personnel expenses1,1461,01681713404,9755,120(3)
Other operating expenses5565426223(11)2,2212,365(6)
Operating expenses1,7021,5581,4399187,1967,485(4)
Gross operating profit411577424(29)(3)2,4322,08317
Depreciation of non-current assets11584813742381390(2)
Valuation adjustments, provisions and losses2180664(74)(97)2691,664(84)
Net operating profit/(loss) before extraordinary and exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes275413(321)(33)1,78229
Extraordinary income/(expenses), net 241246(90)25262(90)
Taxes 2(13)(66)153(80)(387)116
Net operating profit before exceptional items, acquisition-related costs and cumulative effect of change in accounting principle (segment result)28634878(18)2671,420407249
1) Certain acquisition-related costs, including acquisition interest, amortization of retention payments and amortization of acquired intangible assets and goodwill, exceptional items and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results is shown on page 21.
2) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of USD 29 m.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Institutional Securities income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Fixed Income1,2891,14180713606,1836,525(5)
Equity820931787(12)43,5164,379(20)
Investment Banking9517901,39420(32)3,3464,899(32)
Other(284)95(312)(9)(48)(876)(95)
Operating income2,7762,9572,676(6)412,99714,927(13)
Personnel expenses1,5081,4111,1457326,7157,987(16)
Other operating expenses734748919(2)(20)2,9993,690(19)
Operating expenses2,2422,1592,064499,71411,677(17)
Gross operating profit534798612(33)(13)3,2833,2501
Depreciation of non-current assets1521171173030514609(16)
Valuation adjustments, provisions and losses251111,006(77)(98)3632,595(86)
Net operating profit/(loss) before extraordinary and exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes357570(511)(37)2,40646
Extraordinary income/(expenses), net 322383(92)34408(92)
Taxes 2)(14)(92)240(85)(523)182
Net operating profit before exceptional items, acquisition-related costs and cumulative effect of change in accounting principle (segment result)375480112(22)2351,917636201
1) Certain acquisition-related costs, including acquisition interest, amortization of retention payments and amortization of acquired intangible assets and goodwill, exceptional items and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results is shown on page 21.
2) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF 42 m.


 Institutional Securities balance sheet information    
in CHF m31.12.0330.09.0331.12.02
Total assets 588,783625,767573,628
Total assets in USD m476,477473,027412,623
Due from banks194,817233,811193,944
   of which securities lending and reverse repurchase agreements 143,196168,498152,221
Due from customers113,823111,211114,191
   of which securities lending and reverse repurchase agreements 62,25242,87656,851
Mortgages12,23414,59914,825
Securities and precious metals trading portfolios186,130179,442157,320
Due to banks292,550313,915281,510
   of which securities borrowing and repurchase agreements 104,855113,590112,733
Due to customers, other111,844115,317109,980
   of which securities borrowing and repurchase agreements 71,84360,54466,864

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Institutional Securities key information      
   12 months
based on CHF amounts4Q20033Q20034Q200220032002
Cost/income ratio 1)86.2%77.0%81.5%78.7%82.3%
Average allocated capital in CHF m10,28511,17313,33711,41013,706
Pre-tax margin 1)14.0%19.3%(4.8%)18.8%3.0%
Personnel expenses/operating income 1)54.3%47.7%42.8%51.7%53.5%
      
   31.12.0330.09.0331.12.02
Number of employees (full-time equivalents)  15,73915,57816,018
1) Based on the segment results, which exclude certain acquisition-related costs, exceptional items and cumulative effect of change in accounting principle not allocated to the segment.


 Active private equity investments       
USD mCHF m
 4Q20033Q20034Q20024Q20033Q20034Q2002
Net gains (realized and unrealized gains and losses)31838411260
Management and performance fees295050386973
       
USD bnCHF bn
 31.12.0330.09.0331.12.0231.12.0330.09.0331.12.02
Book value1.00.91.01.21.21.3
Fair value1.01.01.01.31.31.4

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 CSFB Financial Services income statement 1)                
       Change Change     Change 
       in % from in % from     in % from 
          12 months  
in USD m4Q2003 3Q2003 4Q2002 3Q2003 4Q2002 2003 2002 2002 
Net interest income10 9 43 11 (77) 39 203 (81) 
Net commission and service fee income 264 245 407 8 (35) 976 1,650 (41) 
Net trading income33 17 19 94 74 104 107 (3) 
Other ordinary income 0 16 (6) (100) (100) 36 31 16 
Operating income307 287 463 7 (34) 1,155 1,991 (42) 
Personnel expenses163 157 227 4 (28) 606 968 (37) 
Other operating expenses92 77 150 19 (39) 322 599 (46) 
Operating expenses255 234 377 9 (32) 928 1,567 (41) 
Gross operating profit52 53 86 (2) (40) 227 424 (46) 
Depreciation of non-current assets7 5 25 40 (72) 27 91 (70) 
Valuation adjustments, provisions and losses17 0 (7)   26 15 73 
Net operating profit before extraordinary and exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes28 48 68 (42) (59) 174 318 (45) 
Extraordinary income/(expenses), net 99 0 0   99 0  
Taxes 2)(35) (14) (19) 150 84 (72) (91) (21) 
Net operating profit before exceptional items, acquisition-related costs and cumulative effect of change in accounting principle (segment result)92 34 49 171 88 201 227 (11) 
1) Certain acquisition-related costs, including acquisition interest, amortization of retention payments and amortization of acquired intangible assets and goodwill, exceptional items and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results is shown on page 21.
2) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of USD –19 m.


 CSFB Financial Services income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Net interest income1413628(77)54317(83)
Net commission and service fee income 3503375994(42)1,3182,575(49)
Net trading income4424258376140166(16)
Other ordinary income 021(11)(100)(100)48480
Operating income4083956753(40)1,5603,106(50)
Personnel expenses2172163300(34)8191,509(46)
Other operating expenses12210622215(45)435935(53)
Operating expenses3393225525(39)1,2542,444(49)
Gross operating profit6973123(5)(44)306662(54)
Depreciation of non-current assets1083825(74)37142(74)
Valuation adjustments, provisions and losses230(13)352352
Net operating profit before extraordinary and exceptional items, acquisition-related costs, cumulative effect of change in accounting principle and taxes366598(45)(63)234497(53)
Extraordinary income/(expenses), net 134001340
Taxes 2)(47)(19)(27)14774(97)(142)(32)
Net operating profit before exceptional items, acquisition-related costs and cumulative effect of change in accounting principle (segment result)123467116773271355(24)
1) Certain acquisition-related costs, including acquisition interest, amortization of retention payments and amortization of acquired intangible assets and goodwill, exceptional items and cumulative effect of change in accounting principle not allocated to the segments are included in the business unit results. In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The impact on the results is shown on page 21.
2) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF –27 m.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 CSFB Financial Services key information      
   12 months
based on CHF amounts4Q20033Q20034Q200220032002
Cost/income ratio 1)85.5%83.5%87.4%82.8%83.3%
Average allocated capital in CHF m503495701529939
Pre-tax margin 1)41.7%16.5%14.5%23.6%16.0%
Personnel expenses/operating income 1)53.2%54.7%48.9%52.5%48.6%
Net new assets Credit Suisse Asset Management in CHF bn (discretionary) 2)(2.4)(5.5)(8.6)(14.8)(31.3)
Net new assets Private Client Services in CHF bn0.8(1.5)2.7(0.9)8.0
Growth in assets under management 2)(5.6%)(1.5%)(2.8%)(5.8%)(24.2%)
Growth in discretionary assets under management – Credit Suisse Asset Management 2)(0.5%)(1.2%)(4.6%)(0.2%)(23.5%)
   of which net new assets 2) (0.9%)(1.9%)(3.0%)(5.3%)(8.6%)
   of which market movement and structural effects 0.4%0.7%(1.6%)5.1%(14.9%)
Growth in net new assets Private Client Services1.2%(2.3%)3.9%(1.3%)8.6%
      
   31.12.0330.09.0331.12.02
Assets under management in CHF bn 2)  454.1481.2482.2
   of which Credit Suisse Asset Management 2)   392.9413.7412.8
   of which Private Client Services   61.265.167.5
Discretionary assets under management in CHF bn 2)  295.7295.9297.0
   of which Credit Suisse Asset Management 2)   278.1279.5278.7
      of which mutual funds distributed   110.0112.6106.5
   of which Private Client Services   17.616.418.3
Advisory assets under management in CHF bn 2)  158.4185.3185.2
Number of employees (full-time equivalents)  2,6022,6176,783
1) Based on the segment results, which exclude certain acquisition-related costs, exceptional items and cumulative effect of change in accounting principle not allocated to the segment.
2) Credit Suisse Asset Management figures for assets under management and net new assets include assets managed on behalf of other entities within Credit Suisse Group. This differs from the presentation in the overview of Credit Suisse Group, where such assets are eliminated.

For a detailed discussion of the full-year 2003 results please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


RECONCILIATION OF OPERATING RESULTS TO SWISS GAAP

Introduction
The Group’s consolidated results are prepared in accordance with Swiss GAAP, while the Group’s segment reporting principles are applied to the presentation of segment results. For a description of these reporting principles, please refer to “Operating and Financial Review – Reporting Principles” in the Group’s 2003 Annual Report. The operating basis business unit results reflect the results of the separate segments constituting the respective business units and certain acquisition-related costs that are not allocated to the segments. The Group’s consolidated results reflect the operating basis business unit results adjusted for certain reclassifications associated with the business units and consolidation adjustments in the Corporate Center in accordance with Swiss GAAP.

The tables below reconcile the operating basis business unit results to Swiss GAAP. The “Reclassifications” columns include acquisition-related costs and reclassifications related to management reporting policies as described below. Acquisition-related costs are excluded from the operating basis business unit results because management believes that this enables them and investors to better assess the results and key performance indicators of the business. The operating basis business unit results in management’s view provide a more useful indication of the financial performance of the operating business as they reflect the core businesses’ operating performance for the periods under review unaffected by the amortization of costs related to historical acquisitions.

Credit Suisse Financial Services business unit
The Credit Suisse Financial Services operating basis column reflects the results of the respective segments, excluding amortization of acquired intangible assets and goodwill, which are reflected in the Reclassifications column. The Credit Suisse Financial Services operating basis business unit results are also adjusted for credit-related valuation adjustments, resulting from the difference between the statistical credit provisions recorded by its banking segments and actual credit provisions on a Swiss GAAP basis. In addition, gains or losses related to divestitures and sales of investments within the insurance business are recorded as operating income at the insurance segments and the business unit level and reclassified to extraordinary income/expenses in the reconciliation in accordance with Swiss GAAP.

Credit Suisse First Boston business unit
The Credit Suisse First Boston operating basis column reflects the results of the respective segments, excluding acquisition interest, amortization of retention payments and amortization of acquired intangible assets and goodwill, which are reflected in the reclassifications column. The Credit Suisse First Boston operating basis business unit results also deduct brokerage, execution and clearing expenses from other operating expenses (reclassified as a reduction in operating income in the consolidated results); deduct from other operating expenses contractor and certain staff recruitment costs (reclassified as an addition to personnel expenses in the consolidated results); and add to operating income expenses related to certain redeemable preferred securities (reclassified as minority interests in the consolidated results). This presentation brings Credit Suisse First Boston in line with its US competitors in the investment banking industry and facilitates comparison to its peers, which management believes is useful for investors. Swiss GAAP does not permit brokerage, execution or clearing expenses, contractor costs and certain staff recruitment costs to be reported as part of other operating expenses. The presentation of redeemable preferred securities of Credit Suisse First Boston issued by consolidated special purpose entities as an expense reducing its operating income is intended to present more fairly the operating results from its core businesses because they reflect the operating performance for the periods under review unaffected by the funding costs related to historical acquisitions.


Credit Suisse Financial ServicesCredit Suisse First Boston  
  Re-Swiss Re-Swiss Credit
 Operatingclassifi-GAAPOperatingclassifi-GAAPCorporateSuisse
4Q2003, in CHF mbasiscationsbasisbasiscationsbasisCenter1)Group
Operating income2,298262)2,3243,184(231)3) 4) 5)2,953(59)5,218
Personnel expenses1,202 1,2021,725603) 4)1,785553,042
Other operating expenses775 775856(244)4)612(6)1,381
Operating expenses1,977 1,9772,581 2,397494,423
Gross operating profit321 347603 556(108)795
Depreciation of non-current assets277 277162 16282521
Amortization of acquired intangible assets and goodwill25254723)472(3)494
Valuation adjustments, provisions and losses1131196)23248 482282
Profit before extraordinary items, cumulative effect of change in accounting principle and taxes(69) (187)393 (126)(189)(502)
Extraordinary income/(expenses), net 109(26)2)83166 16643292
Cumulative effect of change in accounting principle113183180319
Taxes81729846(61)12(49)63860
Net profit before minority interests 857 743498 309(83)969
Minority interests24 240(19)5)(19)(18)(13)
Net profit881 767498 290(101)956
      
Reconciliation to business unit results     
Acquisition interest  (61)61 
Amortization of retention payments  (5)5 
Amortization of acquired intangible assets and goodwill(25)25(472)472 
Cumulative effect of change in accounting principle1(1)318(318) 
Tax impact0012(12) 
Business unit result 857  290    
1) Corporate Center includes the parent company operations, including Group financing initiatives, centrally managed, own-use real estate, consisting mainly of bank premises within Switzerland and consolidation adjustments.
2) Reflects net gains/(losses) from sales of investments and other reclassifications within the insurance business of CHF -26 m reclassified from operating income to extraordinary income/(expenses).
3) Reflects acquisition interest of CHF 61 m allocated to operating income, amortization of retention payments of CHF 5 m allocated to personnel expenses and amortization of acquired intangible assets and goodwill of CHF 472 m.
4) Reflects brokerage, execution and clearing expenses of CHF 189 m reclassified from other operating expenses to operating income and contractor costs of CHF 32 m and staff recruitment costs of CHF 23 m reclassified from other operating expenses to personnel expenses.
5) Reflects expenses of CHF 19 m related to certain redeemable preferred securities reclassified from operating income to minority interests.
6) Reflects an increase/(decrease) in credit-related valuation adjustments resulting from the difference between statistical and actual credit provisions of CHF 119 m.


Credit Suisse Financial ServicesCredit Suisse First Boston  
  Re-Swiss Re-Swiss Credit
 Operatingclassifi-GAAPOperatingclassifi-GAAPCorporateSuisse
3Q2003, in CHF mbasiscationsbasisbasiscationsbasisCenter1)Group
Operating income4,548(1,161)2)3,3873,352(239)3) 4) 5)3,113316,531
Personnel expenses1,385 1,3851,627543) 4)1,681593,125
Other operating expenses732 732854(260)4)594(64)1,262
Operating expenses2,117 2,1172,481 2,275(5)4,387
Gross operating profit2,431 1,270871 838362,144
Depreciation of non-current assets279 279125 12567471
Amortization of acquired intangible assets and goodwill25252113)2112238
Valuation adjustments, provisions and losses90146)104111 1110215
Profit before extraordinary items and taxes2,062 862635 391(33)1,220
Extraordinary income/(expenses), net 31,1612)1,1642 221,168
Taxes(260)4(256)(111)46(65)4(317)
Net profit before minority interests 1,805 1,770526 328(27)2,071
Minority interests8 80(20)5)(20)(14)(26)
Net profit1,813 1,778526 308(41)2,045
      
Reconciliation to business unit results     
Acquisition interest  (56)56 
Amortization of retention payments  3(3) 
Amortization of acquired intangible assets and goodwill(25)25(211)211 
Tax impact1(1)46(46) 
Business unit result1,789  308    
1) Corporate Center includes the parent company operations, including Group financing initiatives, centrally managed, own-use real estate, consisting mainly of bank premises within Switzerland and consolidation adjustments.
2) Reflects net gains/(losses) from sales of investments and other reclassifications within the insurance business of CHF 1,161 m reclassified from operating income to extraordinary income/(expenses).
3) Reflects acquisition interest of CHF 56 m allocated to operating income, amortization of retention payments of CHF -3 m allocated to personnel expenses and amortization of acquired intangible assets and goodwill of CHF 211 m.
4) Reflects brokerage, execution and clearing expenses of CHF 203 m reclassified from other operating expenses to operating income and contractor costs of CHF 40 m and staff recruitment costs of CHF 17 m reclassified from other operating expenses to personnel expenses.
5) Reflects expenses of CHF 20 m related to certain redeemable preferred securities reclassified from operating income to minority interests.
6) Reflects an increase/(decrease) in credit-related valuation adjustments resulting from the difference between statistical and actual credit provisions of CHF 14 m.


Credit Suisse Financial ServicesCredit Suisse First Boston  
  Re-Swiss Re-Swiss Credit
 Operatingclassifi-GAAPOperatingclassifi-GAAPCorporateSuisse
4Q2002, in CHF mbasiscationsbasisbasiscationsbasisCenter1)Group
Operating income3,566622)3,6283,351(269)3) 4) 5)3,082(315)6,395
Personnel expenses1,44436)1,4471,4754583) 4) 7)1,933843,464
Other operating expenses934(1)6)9331,141(283)4)858(144)1,647
Operating expenses2,378 2,3802,616 2,791(60)5,111
Gross operating profit1,188 1,248735 291(255)1,284
Depreciation of non-current assets319166)335155 155144634
Amortization of acquired intangible assets and goodwill926)923083)3083403
Valuation adjustments, provisions and losses105858)1909939847)1,9772572,424
Profit/(loss) before extraordinary items, cumulative effect of change in accounting principle and taxes764 631(413) (2,149)(659)(2,177)
Extraordinary income/(expenses), net 24(62)2)(38)383(163)7)220187369
Cumulative effect of change in accounting principle2662662542540520
Taxes(325)35(290)213254467141318
Net profit/(loss) before minority interests 463 569183 (1,208)(331)(970)
Minority interests51 510(19)5)(19)(12)20
Net profit/(loss)514 620183 (1,227)(343)(950)
      
Reconciliation to business unit results     
Acquisition interest  (80)80 
Amortization of retention payments  (141)141 
Amortization of acquired intangible assets and goodwill(37)(37)(308)308 
Exceptional items(73)(73)(1,389)(1,389) 
Cumulative effect of change in accounting principle266(266)254(254) 
Tax impact14(14)254(254) 
Business unit result684  (1,227)    
1) Corporate Center includes the parent company operations, including Group financing initiatives, centrally managed, own-use real estate, consisting mainly of bank premises within Switzerland and consolidation adjustments.
2) Reflects net gains/(losses) from sales of investments within the insurance business of CHF -62 m reclassified from operating income to extraordinary income/(expenses).
3) Reflects acquisition interest of CHF 80 m allocated to operating income, amortization of retention payments of CHF 141 m allocated to personnel expenses and amortization of acquired intangible assets and goodwill of CHF 308 m.
4) Reflects brokerage, execution and clearing expenses of CHF 208 m reclassified from other operating expenses to operating income and contractor costs of CHF 49 m and staff recruitment costs of CHF 26 m reclassified from other operating expenses to personnel expenses.
5) Reflects expenses of CHF 19 m related to certain redeemable preferred securities reclassified from operating income to minority interests.
6) Reflects exceptional items allocated to personnel expenses of CHF 3 m, to other operating expenses of CHF –1 m, to depreciation of non-current assets of CHF 16 m and to amortization of acquired intangible assets and goodwill of CHF 55 m.
7) Reflects exceptional items allocated to personnel expenses of CHF 242 m, to valuation adjustments, provisions and losses of CHF 984 m and to extraordinary expenses of CHF 163 m.
8) Reflects an increase/(decrease) in credit-related valuation adjustments resulting from the difference between statistical and actual credit provisions of CHF 85 m.


Credit Suisse Financial ServicesCredit Suisse First Boston  
  Re-Swiss Re-Swiss Credit  
 Operatingclassifi-GAAPOperatingclassifi-GAAPCorporateSuisse 
12 months 2003, in CHF mbasiscationsbasisbasiscationsbasisCenter1)Group 
Operating income13,892(1,077)2)12,81514,557(962)3) 4) 5)13,595(88)26,322 
Personnel expenses5,434 5,4347,5344253) 4)7,95923713,630 
Other operating expenses3,067 3,0673,434(984)4)2,450(246)5,271 
Operating expenses8,501 8,50110,968 10,409(9)18,901 
Gross operating profit5,391 4,3143,589 3,186(79)7,421 
Depreciation of non-current assets972 972551 5513641,887 
Amortization of acquired intangible assets and goodwill1021021,0903)1,090(5)1,187 
Valuation adjustments, provisions and losses374826)456398 3987861 
Profit before extraordinary items, cumulative effect of change in accounting principle and taxes4,045 2,7842,640 1,147(445)3,486 
Extraordinary income/(expenses), net 1271,0772)1,204168 1681001,472 
Cumulative effect of change in accounting principle113183180319 
Taxes752297(620)238(382)131(154) 
Net profit before minority interests 4,247 4,0862,188 1,251(214)5,123 
Minority interests14 140(77)5)(77)(61)(124) 
Net profit4,261 4,1002,188 1,174(275)4,999 
      
Reconciliation to business unit results     
Acquisition interest  (267)267 
Amortization of retention payments  (213)213 
Amortization of acquired intangible assets and goodwill(102)102(1,090)1,090 
Cumulative effect of change in accounting principle1(1)318(318) 
Tax impact2(2)238(238) 
Business unit result4,162  1,174    
1) Corporate Center includes the parent company operations, including Group financing initiatives, centrally managed, own-use real estate, consisting mainly of bank premises within Switzerland and consolidation adjustments.
2) Reflects net gains/(losses) from sales of investments and other reclassifications within the insurance business of CHF 1,077 m reclassified from operating income to extraordinary income/(expenses).
3) Reflects acquisition interest of CHF 267 m allocated to operating income, amortization of retention payments of CHF 213 m allocated to personnel expenses and amortization of acquired intangible assets and goodwill of CHF 1,090 m.
4) Reflects brokerage, execution and clearing expenses of CHF 772 m reclassified from other operating expenses to operating income and contractor costs of CHF 151 m and staff recruitment costs of CHF 61 m reclassified from other operating expenses to personnel expenses.
5) Reflects expenses of CHF 77 m related to certain redeemable preferred securities reclassified from operating income to minority interests.
6) Reflects an increase/(decrease) in credit-related valuation adjustments resulting from the difference between statistical and actual credit provisions of CHF 82 m.


Credit Suisse Financial ServicesCredit Suisse First Boston  
  Re-Swiss Re-Swiss Credit  
 Operatingclassifi-GAAPOperatingclassifi-GAAPCorporateSuisse 
12 months 2002, in CHF mbasiscationsbasisbasiscationsbasisCenter1)Group
Operating income12,1521322)12,28418,033(1,313)3) 4) 5)16,720(966)28,038
Personnel expenses5,944506)5,9949,4961,2443) 4) 7)10,74017616,910
Other operating expenses3,625386)3,6634,625(1,246)4)3,379(423)6,619
Operating expenses9,569 9,65714,121 14,119(247)23,529
Gross operating profit2,583 2,6273,912 2,601(719)4,509
Depreciation of non-current assets1,006456)1,051751 7513712,173
Amortization of acquired intangible assets and goodwill1986)1981,3033)1,303(2)1,499
Valuation adjustments, provisions and losses3901208)5102,6189847)3,6023184,430
Profit/(loss) before extraordinary items, cumulative effect of change in accounting principle and taxes1,187 868543 (3,055)(1,406)(3,593)
Extraordinary income/(expenses), net 48(132)2)(84)408(163)7)245182343
Cumulative effect of change in accounting principle2662662542540520
Taxes(1,517)45(1,472)4075979977(596)
Net profit/(loss) before minority interests (282) (422)991 (1,757)(1,147)(3,326)
Minority interests151 1510(79)5)(79)(55)17
Net profit/(loss)(131) (271)991 (1,836)(1,202)(3,309)
      
Reconciliation to business unit results     
Acquisition interest  (504)504 
Amortization of retention payments  (644)644 
Amortization of acquired intangible assets and goodwill(139)139(1,303)1,303 
Exceptional items(192)192(1,389)1,389 
Cumulative effect of change in accounting principle266(266)254(254) 
Tax impact16(16)759(759) 
Business unit result(180)  (1,836)    
1) Corporate Center includes the parent company operations, including Group financing initiatives, centrally managed, own-use real estate, consisting mainly of bank premises within Switzerland and consolidation adjustments.
2) Reflects net gains/(losses) from sales of investments within the insurance business of CHF -132 m reclassified from operating income to extraordinary income/(expenses).
3) Reflects acquisition interest of CHF 504 m allocated to operating income, amortization of retention payments of CHF 644 m allocated to personnel expenses and amortization of acquired intangible assets and goodwill of CHF 1,303 m.
4) Reflects brokerage, execution and clearing expenses of CHF 888 m reclassified from other operating expenses to operating income and contractor costs of CHF 272 m and staff recruitment costs of CHF 86 m reclassified from other operating expenses to personnel expenses.
5) Reflects expenses of CHF 79 m related to certain redeemable preferred securities reclassified from operating income to minority interests.
6) Reflects exceptional items allocated to personnel expenses of CHF 50 m, to other operating expenses of CHF 38 m, to depreciation of non-current assets of CHF 45 m and to amortization of acquired intangible assets and goodwill of CHF 59 m.
7) Reflects exceptional items allocated to personnel expenses of CHF 242 m, to valuation adjustments, provisions and losses of CHF 984 m and to extraordinary expenses of CHF 163 m.
8) Reflects an increase/(decrease) in credit-related valuation adjustments resulting from the difference between statistical and actual credit provisions of CHF 120 m.


CONSOLIDATED RESULTS | CREDIT SUISSE GROUP


 Consolidated income statement 1)        
    ChangeChange  Change
    in % fromin % from  in % from
     12 months 
in CHF m4Q20033Q20034Q20023Q20034Q2002200320022002
Interest and discount income3,0353,2274,119(6)(26)13,11617,630(26)
Interest and dividend income from trading portfolios2,7472,4882)2,20410259,7979,957(2)
Interest and dividend income from financial investments198181156927726733(1)
Interest expenses(4,081)(3,884)2)(4,553)5(10)(16,215)(20,284)(20)
Net interest income1,8992,0121,926(6)(1)7,4248,036(8)
Commission income from lending activities2392243137(24)9118724
Commission income from securities and investment transactions2,7812,9212,899(5)(4)10,89813,658(20)
Commission income from other services228277334(18)(32)1,0041,649(39)
Commission expenses(305)(199)(246)5324(873)(845)3
Net commission and service fee income 2,9433,2233,300(9)(11)11,94015,334(22)
Net trading income(157)721092,5152,25412
Premiums earned, net6,7047,1268,309(6)(19)31,89134,811(8)
Claims incurred and actuarial provisions(8,377)(7,207)(6,426)1630(33,411)(28,791)16
Commission expenses, net(463)(619)(549)(25)(16)(2,295)(2,276)1
Investment income from the insurance business2,4142,16754118,436(432)
Net income from the insurance business2781,4671,388(81)(80)4,6213,31240
Income from the sale of financial investments16110249058(67)4851,385(65)
Income from investments in associates158(18)886465(2)
Income from other non-consolidated participations53367672427(11)
Real estate income374130(10)23166194(14)
Sundry ordinary income20021986(9)1338668166
Sundry ordinary expenses 3)(163)(616)(919)(74)(82)(1,783)(3,385)(47)
Other ordinary income/(expenses), net255(243)(328)(178)(898)(80)
Operating income5,2186,5316,395(20)(18)26,32228,038(6)
Personnel expenses3,0423,1253,464(3)(12)13,63016,910(19)
Other operating expenses1,3811,2621,6479(16)5,2716,619(20)
Operating expenses4,4234,3875,1111(13)18,90123,529(20)
Gross operating profit7952,1441,284(63)(38)7,4214,50965
Depreciation of non-current assets 4)52147163411(18)1,8872,173(13)
Amortization of acquired intangible assets35084165317112593693(14)
Amortization of goodwill144154238(6)(39)594806(26)
Valuation adjustments, provisions and losses from the banking business 3)2822152,42431(88)8614,430(81)
Depreciation, valuation adjustments and losses1,2979243,46140(63)3,9358,102(51)
Profit/(loss) before extraordinary items, cumulative effect of change in accounting principle and taxes (502)1,220(2,177)(77)3,486(3,593)
Extraordinary income3501,568626(78)(44)2,047746174
Extraordinary expenses(58)(400)(257)(86)(77)(575)(403)43
Cumulative effect of change in accounting principle3190520(39)319520(39)
Taxes 5)860(317)318170(154)(596)(74)
Net profit/(loss) before minority interests 9692,071(970)(53)5,123(3,326)
Minority interests(13)(26)20(50)(124)17
Net profit/(loss)9562,045(950)(53)4,999(3,309)
1) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The overall impact of these changes for Credit Suisse Group in 4Q2003 and for the 12 months 2003 was a decrease of CHF 189 m in net profit.
2) Adjusted.
3) Effective in the first quarter 2003, declines in value of debt securities and loans available for sale due to deterioration in creditworthiness are reported in “Sundry ordinary expenses”. In previous years they were recorded in “Valuation adjustments, provisions and losses from the banking business”.
4) Includes amortization of Present Value of Future Profits (PVFP) from the insurance business.
5) In 4Q2002, Credit Suisse Group adopted a change in accounting principle relating to the recognition of deferred tax assets on net operating losses. The retroactive application of this change in accounting principle would have resulted in taxes for 4Q2002 of CHF –197 m.

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Consolidated balance sheet    
   Change
   in % from
in CHF m31.12.0331.12.0231.12.02
Assets  
Cash and other liquid assets3,0262,55119
Money market papers16,35525,125(35)
Due from banks192,833195,778(2)
Receivables from the insurance business9,72512,290(21)
Due from customers170,486182,143(6)
Mortgages98,21494,8963
Securities and precious metals trading portfolios200,057173,13316
Financial investments from the banking business42,14133,39426
Investments from the insurance business129,395128,4501
Non-consolidated participations1,4061,792(22)
Tangible fixed assets6,9228,152(15)
Intangible assets13,46718,359(27)
Accrued income and prepaid expenses12,58213,882(9)
Other assets65,55565,711(0)
Total assets962,164955,6561
Subordinated assets7,5615,8461)29
Receivables due from non-consolidated participations604728(17)
   
Liabilities and shareholders' equity  
Money market papers issued27,70022,17825
Due to banks296,487287,8843
Payables from the insurance business10,93910,2187
Due to customers in savings and investment deposits43,74739,73910
Due to customers, other252,555258,244(2)
Medium-term notes (cash bonds)1,8032,599(31)
Bonds and mortgage-backed bonds79,08081,839(3)
Accrued expenses and deferred income17,01817,463(3)
Other liabilities59,05856,0705
Valuation adjustments and provisions7,24311,557(37)
Technical provisions for the insurance business131,842136,471(3)
Total liabilities927,472924,2620
Reserve for general banking risks1,7391,7390
Share capital1,1951,1900
Capital reserve20,82420,7101
Revaluation reserves for the insurance business8851,504(41)
Reserve for own shares1,950(100)
Own shares, net(498)
Retained earnings2,5924,732(45)
Minority interests2,9562,8783
Net profit/(loss)4,999(3,309)
Total shareholders' equity34,69231,39411
Total liabilities and shareholders' equity962,164955,6561
Subordinated liabilities19,01821,0701)(10)
Liabilities due to non-consolidated participations1,1861,1642
1) Adjusted.

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Off-balance sheet and fiduciary business   
in CHF m31.12.0331.12.02
Credit guarantees in form of bills of exchange and other guarantees 1)30,08227,745
Bid bonds, delivery and performance bonds, letters of indemnity, other performance-related guarantees4,8414,680
Irrevocable commitments in respect of documentary credits3,2123,242
Other contingent liabilities2,7013,437
Contingent liabilities40,83639,104
Irrevocable commitments 85,29692,950
Liabilities for calls on shares and other equity instruments4243
Confirmed credits2332
Total off-balance sheet126,197132,129
Fiduciary transactions 
Fiduciary placements with third-party institutions25,78830,726
Fiduciary loans and other fiduciary transactions5,6756,977
Securities lending transactions as commission agent 2)14,656
At 31.12.03, market value guarantees reported as derivatives totaled CHF 216.7 bn (31.12.02: CHF 175.3 bn) (nominal value). The associated replacement value reported on-balance sheet totaled CHF 10.2 bn (31.12.02: CHF 11.5 bn).
1) Including credit guarantees for securities lent as arranger: 31.12.03: CHF 21.9 bn (31.12.02: CHF 20.7 bn).
2) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted.


 Derivative instruments 1)      
       
Trading (all non hedging)Hedging
  PositiveNegative PositiveNegative
 NotionalreplacementreplacementNotionalreplacementreplacement
As of 31.12.03, in CHF bnamountvaluevalueamountvaluevalue
Interest rate products11,278.0155.8155.757.92.40.4
Foreign exchange products1,500.745.645.525.72.00.1
Precious metals products13.61.23.50.00.00.0
Equity/index-related products417.315.217.60.20.00.0
Other products274.14.25.90.50.00.0
Total derivative instruments13,483.7222.0228.284.34.40.5
       
  31.12.0331.12.02
     Positive NegativePositiveNegative
     replacement replacementreplacementreplacement
in CHF bn  valuevaluevaluevalue
Replacement values (trading and hedging) before netting agreements226.4228.7238.0237.6
Replacement values (trading and hedging) after netting agreements 2)55.858.454.855.2
1) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. Notional amount for derivative instruments (trading and hedging) as of 31.12.03 was CHF 13,568.0 bn (31.12.02: CHF 12,570.6 bn).
2) Positive replacement values from the insurance business of CHF 0.5 bn (31.12.02: CHF 1.0 bn) and negative replacement value of CHF 0.3 bn (31.12.02: CHF 0.2 bn) deducted as included in the investments from the insurance business.


 Currency translation rates       
Average rate year-to-date Closing rate used in the
used in the income statementbalance sheet as of
in CHF 4Q20033Q20034Q200231.12.0330.09.0331.12.02
1 USD 1.351.361.561.23571.32291.3902
1 EUR1.521.511.471.55901.53821.4550
1 GBP2.202.192.332.20232.20892.2357
100 JPY1.161.151.241.15561.19231.1722

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Income statement of the banking and insurance business 1)      
Banking business    
(incl. Corporate Center)Insurance business2)Credit Suisse Group
12 months, in CHF m200320022003200220032002
Net interest income7,4207,9847,4248,036
Net commission and service fee income11,91415,35011,94015,334
Net trading income2,5661,9462,5152,254
Net income from the insurance business  3)4,6223,6414,6213,312
Other ordinary income/(expenses), net661(296)(860)(602)(178)(898)
Operating income22,56124,9843,7623,03926,32228,038
Personnel expenses11,73514,6271,8952,28313,63016,910
Other operating expenses3,9905,1181,2851,4995,2716,619
Operating expenses15,72519,7453,1803,78218,90123,529
Gross operating profit/(loss)6,8365,239582(743)7,4214,509
Depreciation of non-current assets1,2371,5156526571,8872,173
Amortization of acquired intangible assets59369300593693
Amortization of goodwill 5327406266594806
Valuation adjustments, provisions and losses from the banking business8614,4308614,430
Depreciation, valuation adjustments and losses3,2237,3787147233,9358,102
Profit/(loss) before extraordinary items, cumulative effect of change in accounting principle and taxes3,613(2,139)(132)(1,466)3,486(3,593)
Extraordinary income4416811,606652,047746
Extraordinary expenses(46)(206)(529)(197)(575)(403)
Cumulative effect of change in accounting principle319320200319520
Taxes(910)289757(885)(154)(596)
Net profit/(loss) before minority interests3,417(1,055)1,702(2,283)5,123(3,326)
Minority interests(156)(151)32168(124)17
Net profit/(loss)3,261(1,206)1,734(2,115)4,999(3,309)
1) Income statements for the banking and insurance business are presented on a stand-alone basis.
2) Represents “Winterthur” Swiss Insurance Company.
3) Insurance business: expenses due to the handling of both claims and investments are allocated to the income from the insurance business, of which CHF 508 m (12 months 2002: CHF 615 m) are related to personnel expenses and CHF 444 m (12 months 2002: CHF 469 m) to other operating expenses.


 Statement of shareholders' equity 1)  
12 months
in CHF m20032002
At beginning of financial year31,39438,921
Reclassification for own shares 2)(1,019)
Dividends paid(116)0
Dividends paid to minority interests(160)(169)
Repayment out of share capital0(2,379)
Capital increases, par value and capital surplus201,448
Cancellation of repurchased shares0(542)
Change in scope of consolidation114(167)
Purchase of own shares (cost) 2)(7,009)
Sales of own shares (cost) 2)6,521
Realized gains on own shares, net 2)99
Accrual for earned share compensation 2)1,009
Foreign currency translation impact(660)(2,626)
Change in revaluation reserves for the insurance business, net(624)814
Release of reserve for general banking risks0(580)
Minority interests in net profit/(loss)124(17)
Net profit/(loss)4,999(3,309)
At end of financial year34,69231,394
1) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted. The overall impact of these changes, primarily accounting for own shares and derivatives, on shareholders’ equity as of December 31, 2003 was a decrease of CHF 491 m.
2) As of January 1, 2003, own shares are no longer included in shareholders' equity. The impact on shareholders’ equity as of December 31, 2003 was a decrease of CHF 396 m.

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


LOANS


 Due from banks   
in CHF m31.12.0331.12.02
Due from banks, gross192,844195,866
Valuation allowance(11)(88)
Total due from banks, net192,833195,778


 Due from customers and mortgages   
in CHF m31.12.0331.12.02
Due from customers, gross 1)173,636187,617
Valuation allowance(3,150)(5,474)
Due from customers, net170,486182,143
Mortgages, gross 1)99,56997,037
Valuation allowance(1,355)(2,141)
Mortgages, net98,21494,896
Total due from customers and mortgages, net268,700277,039
1) Effective 1Q2003, loans held for sale are presented net of the related loan valuation allowances.


 Due from customers and mortgages by sector   
in CHF m31.12.0331.12.02
Financial services40,08543,553
Real estate companies15,46816,472
Other services including technology companies12,45115,316
Manufacturing10,58813,273
Wholesale and retail trade9,51411,165
Construction3,6994,314
Transportation3,1384,149
Telecommunications1,3912,333
Health and social services1,8742,340
Hotels and restaurants2,1782,390
Agriculture and mining2,3422,317
Non-profit and international organizations203191
Commercial102,931117,813
Consumers92,84187,145
Public authorities4,5385,023
Lease financings3,2743,158
Professional securities transactions and securitized loans69,62171,515
Due from customers and mortgages, gross273,205284,654
Valuation allowance(4,505)(7,615)
Total due from customers and mortgages, net268,700277,039

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Collateral of due from customers and mortgages     
 MortgageOtherWithoutTotal
in CHF mcollateralcollateralcollateral31.12.03
Due from customers5,399135,10229,985170,486
Residential properties72,24172,241
Business and office properties11,59711,597
Commercial and industrial properties11,57111,571
Other properties2,8052,805
Mortgages98,21498,214
Total collateral103,613135,10229,985268,700
As of 31.12.02100,002143,0441)33,9931)277,039
1) Adjusted.


 Loan valuation allowance   
in CHF m31.12.0331.12.02
Due from banks1188
Due from customers3,1505,474
Mortgages1,3552,141
Total loan valuation allowance 1)4,5167,703
   of which on principal 3,7426,617
   of which on interest 7741,086
1) Effective 1Q2003, valuation allowances related to loans held for sale are netted directly with such loans, and are not presented separately in the total loan valuation allowance.


 Roll forward of loan valuation allowance   
12 months
in CHF m20032002
At beginning of financial year7,7039,264
Additions1,7533,351
Releases(1,161)(735)
Net additions charged to income statement5922,616
Gross write-offs(3,433)(3,868)
Recoveries5165
Net write-offs(3,382)(3,803)
Reclassified to loans held for sale(355)
Balances acquired/(sold)(3)0
Provisions for interest158187
Foreign currency translation impact and other(197)(561)
At end of period4,5167,703

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Impaired loans 1)  
in CHF m31.12.0331.12.02
With a specific allowance6,21011,714
Without a specific allowance747655
Total impaired loans, gross6,95712,369
  
Non-performing loans2,9136,355
Non-interest earning loans1,7632,325
Restructured loans280281
Potential problem loans 2)2,0013,408
Total impaired loans, gross6,95712,369
Estimated liquidation value of collateral(2,484)3)
Impaired loans, net4,4733)
Specific allowance for impaired loans3,8196,778
1) Effective 1Q2003, loans classified as held for sale are excluded from impaired loans.
2) Potential problem loans consist of loans where interest payments are being made but where, in the credit officer's assessment, some doubt exists as to the timing and/or certainty of the repayment of contractual principal.
3) In 4Q2003 Credit Suisse Group applied mandatory changes in Swiss Federal Banking Commission guidelines. Prior periods are not required to be adjusted.

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


CONSOLIDATED RESULTS | CREDIT SUISSE GROUP


 Securities and precious metals trading portfolios   
   
in CHF m31.12.0331.12.02
Listed on stock exchange65,23058,661
Unlisted73,74076,083
Debt instruments138,970134,744
Listed on stock exchange51,97833,208
Unlisted7,4753,935
Equity instruments59,45337,143
Precious metals1,634 1,246 
Total securities and precious metals trading portfolios200,057173,133

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


 Investments from the insurance business      
   GrossGross 
  Amortizedunrealizedunrealized 
As of 31.12.03, in CHF mBook value costgainslossesFair value
Debt securities issued by Swiss Federal Government, cantonal or local governmental entities7,1457,14501187,027
Corporate debt securities1,1961,1960171,179
Other1,8441,8440291,815
Total debt securities – held to maturity10,18510,185016410,021
Debt securities issued by Swiss Federal Government, cantonal or local governmental entities4,2243,78244974,224
Debt securities issued by foreign governments17,05716,62960617817,057
Corporate debt securities41,48640,7441,39865641,486
Other6,7036,574172436,703
Debt securities69,47067,7292,62588469,470
Equity securities5,5015,1134991115,501
Total securities – available-for-sale74,97172,8423,12499574,971
Debt securities236
Equity securities138
Total securities – trading374
Mortgage loans11,054
Other loans4,389
Real estate7,2158,709
Short-term investments and other5,062
Investments from the insurance business 113,250
Equity securities11,818
Debt securities2,395
Short-term investments1,747
Real estate185
Investments where the investment risk is borne by the policyholder16,145
Investments from the insurance business 129,395


As of 31.12.02, in CHF m     
Debt securities issued by Swiss Federal Government, cantonal or local governmental entities10,8149,951863010,814
Debt securities issued by foreign governments27,11026,3378719827,110
Corporate debt securities29,04227,4781,71715329,042
Other9,6859,157552249,685
Debt securities76,65172,9234,00327576,651
Equity securities9,0529,1713364559,052
Total securities – available-for-sale85,70382,0944,33973085,703
Debt securities246
Equity securities31
Total securities – trading277
Own shares44
Mortgage loans10,175
Other loans4,305
Real estate7,43110,057
Short-term investments and other7,120
Investments from the insurance business 115,055
Equity securities9,288
Debt securities2,841
Short-term investments1,069
Real estate197
Investments where the investment risk is borne by the policyholder13,395
Investments from the insurance business 128,450

For complete consolidated financial statements and notes please refer to the Credit Suisse Group Annual Report 2003, which is posted on the Internet at www.credit-suisse.com/annualreport2003.


INFORMATION FOR INVESTORS


 Financial calendar 
  
Annual General MeetingFriday, April 30, 2004
First quarter results 2004Wednesday, May 5, 2004
Payment of par value reduction (in lieu of a dividend)Monday, July 12, 2004
Second quarter results 2004Wednesday, August 4, 2004
Third quarter results 2004Thursday, November 4, 2004


 Credit Suisse Group shares     
Ticker symbols   
Stock exchange listingsBloombergReutersTelekurs
SWX Swiss Exchange/virt-xCSGN VXCSGN.VXCSGN,380
New York (ADS) 1)CSR USCSR.NCSR,065
1) 1 ADS represents 1 registered share.
     
Swiss security number1213853  
ISIN numberCH0012138530  
CUSIP number225 401 108  


 Ratings    
 Moody’s Standard & Poor’s Fitch Ratings
Credit Suisse Group   
Short termA-1F1+
Long termAa3AAA-
OutlookStableStableNegative
Credit Suisse   
Short termP-1A-1F1+
Long termAa3A+AA-
OutlookStableStableNegative
Credit Suisse First Boston   
Short termP-1A-1F1+
Long termAa3A+AA-
OutlookStableStableNegative
Winterthur   
Insurer Financial StrengthA1AAA
CreditA2AAA-
OutlookStableNegativeNegative

Enquiries
Credit Suisse Group
Investor Relations
Gerhard Beindorff, Marc Buchheister
Tel. +41 1 333 4570/+41 1 333 3169
Fax +41 1 333 2587
Credit Suisse Group
Media Relations
Karin Rhomberg Hug, Claudia Kraaz
Tel. +41 1 333 8844
Fax +41 1 333 8877

Financial Publications
Printed financial publications may be ordered from:
Credit Suisse
KIDM 23
Uetlibergstrasse 231
8070 Zurich
Switzerland
Fax +41 1 332 7294
www.credit-suisse.com/results/order.html




Credit Suisse Group
Paradeplatz 8
P.O. Box 1
8070 Zurich
Switzerland
Tel. +41 1 212 1616
Fax +41 1 333 2587
www.credit-suisse.com

 

SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

  CREDIT SUISSE GROUP
(Registrant)
 
       
Date March 31, 2004 By: /s/ David Frick  
    (Signature)*  
*Print the name and title of the signing officer under his signature   Member of the Executive Board  
    /s/ Karin Rhomberg Hug  
    Managing Director