1.
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Appointment of USBFS as Transfer Agent
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2.
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Services and Duties of USBFS
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A.
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Receive and process all orders for the purchase, exchange, and/or redemption of shares in accordance with Rule 22c-1 under the 1940 Act.
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B.
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Process purchase orders with prompt delivery, where appropriate, of payment and supporting documentation to the Trust’s custodian, and issue the appropriate number of uncertificated shares with such uncertificated shares being held in the appropriate shareholder account.
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C.
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Arrange for the issuance of shares obtained through transfers of funds from Fund shareholders’ accounts at financial institutions and arrange for the exchange of shares for shares of other eligible investment companies, when permitted by the Fund’s prospectus (the “Prospectus”).
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D.
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Process redemption requests received in good order and, where relevant, deliver appropriate documentation to the Trust's custodian.
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E.
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Pay monies upon receipt from the Trust's custodian, where relevant, in accordance with the instructions of redeeming shareholders.
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F.
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Process transfers of shares in accordance with the shareholder's instructions, after receipt of appropriate documentation from the shareholder as specified in the Prospectus.
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G.
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Prepare and transmit payments for dividends and distributions declared by the Trust with respect to the Fund, after deducting any amount required to be withheld by any applicable laws, rules and regulations and in accordance with shareholder instructions.
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H.
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Serve as the Fund’s agent in connection with accumulation, open account or similar plans (e.g., periodic investment plans and periodic withdrawal plans).
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I.
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Make changes to shareholder records, including, but not limited to, address changes in plans (e.g., systematic withdrawal, automatic investment, dividend reinvestment).
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J.
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Handle load and multi-class processing, including rights of accumulation and purchases by letters of intent.
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K.
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Record the issuance of shares of the Fund and maintain, pursuant to Rule 17Ad-10(e) promulgated under the Securities Exchange Act of 1934, as amended (the "Exchange Act"), a record of the total number of shares of the Fund which are authorized, issued and outstanding.
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L.
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Prepare shareholder meeting lists and, as necessary, mail, receive and tabulate proxies.
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M.
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Mail shareholder reports and Prospectuses to current shareholders.
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N.
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Prepare and file U.S. Treasury Department Forms 1099 and other appropriate information returns required with respect to dividends and distributions for all shareholders.
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O.
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Provide shareholder account information upon request and prepare and mail confirmations and statements of account to shareholders for all purchases, redemptions and other confirmable transactions as agreed upon with the Trust.
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P.
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Mail requests for shareholders’ certifications under penalties of perjury and pay on a timely basis to the appropriate federal authorities any taxes to be withheld on dividends and distributions paid by the Trust, all as required by applicable federal tax laws and regulations.
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Q.
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Answer correspondence from shareholders, securities brokers and others relating to USBFS’s duties hereunder.
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R.
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Reimburse the Fund each month for all material losses resulting from “as of” processing errors for which USBFS is responsible in accordance with the “as of” processing guidelines set forth on Exhibit B hereto.
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3.
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Lost Shareholder Due Diligence Searches and Servicing
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4.
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Anti-Money Laundering and Red Flag Identity Theft Prevention Programs
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(a)
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Prompt written notification of any transaction or combination of transactions that USBFS believes, based on the Procedures, evidence money laundering or identity theft activities in connection with the Trust or any shareholder of the Fund;
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(b)
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Prompt written notification of any customer(s) that USBFS reasonably believes, based upon the Procedures, to be engaged in money laundering or identity theft activities, provided that the Trust agrees not to communicate this information to the customer;
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(c)
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Any reports received by USBFS from any government agency or applicable industry self-regulatory organization pertaining to USBFS’s anti-money laundering monitoring or the Red Flag Identity Theft Prevention Program on behalf of the Trust;
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(d)
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Prompt written notification of any action taken in response to anti-money laundering violations or identity theft activity as described in (a), (b) or (c); and
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(e)
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Certified annual and quarterly reports of its monitoring and customer identification activities on behalf of the Trust.
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5.
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Compensation
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6.
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Representations and Warranties
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A.
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The Trust hereby represents and warrants to USBFS, which representations and warranties shall be deemed to be continuing throughout the term of this Agreement, that:
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(1)
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It is duly organized and existing under the laws of the jurisdiction of its organization, with full power to carry on its business as now conducted, to enter into this Agreement and to perform its obligations hereunder;
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(2)
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This Agreement has been duly authorized, executed and delivered by the Trust in accordance with all requisite action and constitutes a valid and legally binding obligation of the Trust, enforceable in accordance with its terms, subject to bankruptcy, insolvency, reorganization, moratorium and other laws of general application affecting the rights and remedies of creditors and secured parties;
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(3)
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It is conducting its business in compliance in all material respects with all applicable laws and regulations, both state and federal, and has obtained all regulatory approvals necessary to carry on its business as now conducted; there is no statute, rule, regulation, order or judgment binding on it and no provision of its charter, bylaws or any contract binding it or affecting its property which would prohibit its execution or performance of this Agreement; and
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(4)
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A registration statement under the 1940 Act and the Securities Act of 1933, as amended, will be made effective prior to the effective date of this Agreement and will remain effective during the term of this Agreement, and appropriate state securities law filings will be made prior to the effective date of this Agreement and will continue to be made during the term of this Agreement as necessary to enable the Trust to make a continuous public offering of its shares.
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B.
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USBFS hereby represents and warrants to the Trust, which representations and warranties shall be deemed to be continuing throughout the term of this Agreement, that:
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(1)
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It is duly organized and existing under the laws of the jurisdiction of its organization, with full power to carry on its business as now conducted, to enter into this Agreement and to perform its obligations hereunder;
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(2)
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This Agreement has been duly authorized, executed and delivered by USBFS in accordance with all requisite action and constitutes a valid and legally binding obligation of USBFS, enforceable in accordance with its terms, subject to bankruptcy, insolvency, reorganization, moratorium and other laws of general application affecting the rights and remedies of creditors and secured parties;
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(3)
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It is conducting its business in compliance in all material respects with all applicable laws and regulations, both state and federal, and has obtained all regulatory approvals necessary to carry on its business as now conducted; there is no statute, rule, regulation, order or judgment binding on it and no provision of its charter, bylaws or any contract binding it or affecting its property which would prohibit its execution or performance of this Agreement; and
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(4)
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It is a registered transfer agent under the Exchange Act.
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7.
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Standard of Care; Indemnification; Limitation of Liability
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A.
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USBFS shall exercise reasonable care in the performance of its duties under this Agreement. USBFS shall not be liable for any error of judgment or mistake of law or for any loss suffered by the Trust in connection with its duties under this Agreement, including losses resulting from mechanical breakdowns or the failure of communication or power supplies beyond USBFS’s control, except a loss arising out of or relating to USBFS’s refusal or failure to comply with the terms of this Agreement or from its bad faith, negligence, or willful misconduct in the performance of its duties under this Agreement. Notwithstanding any other provision of this Agreement, if USBFS has exercised reasonable care in the performance of its duties under this Agreement, the Trust shall indemnify and hold harmless USBFS from and against any and all claims, demands, losses, expenses, and liabilities of any and every nature (including reasonable attorneys' fees) that USBFS may sustain or incur or that may be asserted against USBFS by any person arising out of any action taken or omitted to be taken by it in performing the services hereunder (i) in accordance with the foregoing standards, or (ii) in reliance upon any written or oral instruction provided to USBFS by any duly authorized officer of the Trust, as approved by the Board of Trustees of the Trust (the “Board of Trustees”), except for any and all claims, demands, losses, expenses, and liabilities arising out of or relating to USBFS’s refusal or failure to comply with the terms of this Agreement or from its bad faith, negligence or willful misconduct in the performance of its duties under this Agreement. This indemnity shall be a continuing obligation of the Trust, its successors and assigns, notwithstanding the termination of this Agreement. As used in this paragraph, the term “USBFS” shall include USBFS’s directors, officers and employees.
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B.
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In order that the indemnification provisions contained in this section shall apply, it is understood that if in any case the indemnitor may be asked to indemnify or hold the indemnitee harmless, the indemnitor shall be fully and promptly advised of all pertinent facts concerning the situation in question, and it is further understood that the indemnitee will use all reasonable care to notify the indemnitor promptly concerning any situation that presents or appears likely to present the probability of a claim for indemnification. The indemnitor shall have the option to defend the indemnitee against any claim that may be the subject of this indemnification. In the event that the indemnitor so elects, it will so notify the indemnitee and thereupon the indemnitor shall take over complete defense of the claim, and the indemnitee shall in such situation initiate no further legal or other expenses for which it shall seek indemnification under this section. The indemnitee shall in no case confess any claim or make any compromise in any case in which the indemnitor will be asked to indemnify the indemnitee except with the indemnitor’s prior written consent.
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C.
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The indemnity and defense provisions set forth in this Section 6 shall indefinitely survive the termination and/or assignment of this Agreement.
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D.
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If USBFS is acting in another capacity for the Trust pursuant to a separate agreement, nothing herein shall be deemed to relieve USBFS of any of its obligations in such other capacity.
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8.
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Data Necessary to Perform Services
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9.
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Proprietary and Confidential Information
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10.
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Records
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11.
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Compliance with Laws
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12.
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Term of Agreement; Amendment
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13.
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Duties in the Event of Termination
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a.
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all monthly fees through the life of the Agreement, including the rebate of any negotiated discounts;
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b.
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all fees associated with converting services to a successor service provider;
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c.
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all fees associated with any record retention and/or tax reporting obligations that may not be eliminated due to the conversion to a successor service provider;
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d.
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all out-of-pocket costs associated with a-c above.
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TRUST FOR PROFESSIONAL MANAGERS | U.S. BANCORP FUND SERVICES, LLC |
By: /s/ Joseph Neuberger | By: /s/ Michael R. McVoy |
Name: Joseph Neuberger | Name: Michael R. McVoy |
Title: Chairman | Title: Executive Vice President |
TRANSFER AGENT, SHAREHOLDER & ACCOUNT SERVICES
FEE SCHEDULE at February, 2013
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Annual Service Charges to the Fund*
§ Base Fee Per CUSIP $_____ /year
§ Base Fee Per CUSIP – each additional class $_____ /year
(additional class CUSIP charges are waived for first six months or until assets reach $_____, whichever is sooner)
§ NSCC Level 3 Accounts $_____ /open account
§ No-Load Fund Accounts $_____ /open account
§ Load Fund Accounts $_____ /open account
§ Closed Accounts $_____ /closed account
Services Included in Annual Base Fee Per CUSIP
§ DST NSCC Charge
Activity Charges
§ Manual Shareholder Transaction & Correspondence $_____ /event
§ Omnibus Account Transaction $_____ /transaction
§ Telephone Calls $_____ /minute
§ Voice Response Calls $_____ /call
§ Daily Valuation/Manual 401k Trade $_____ /trade
Out-Of-Pocket Expenses
Including but not limited to telephone toll-free lines, call transfers, mailing, sorting and postage, stationery, envelopes, service/data conversion, AML verification services, special reports, record retention, processing of literature fulfillment kits, lost shareholder search, disaster recovery charges, ACH fees, Fed wire charges, NSCC activity charges, voice response (VRU) maintenance and development, data communication and implementation charges, specialized programming, and travel.
Additional Services
Available but not included above are the following services - FAN Web shareholder e-commerce, FAN Mail electronic data delivery, Vision intermediary e-commerce, client Web data access, client dedicated line data access, programming charges, outbound calling & marketing campaigns, training, Short-Term Trader reporting, cost basis reporting, Excessive Trader, 12b-1 aging, investor email services, dealer reclaim services, shareholder performance statements, literature fulfillment, money market fund service organizations, charges paid by investors, physical certificate processing, Same Day Cash Management, Real Time Cash Flow, CUSIP setup, CTI reporting, sales reporting & 22c-2 reporting (MARS), electronic statements (Informa), marketing and fulfillment solution (eCONNECT), and additional services mutually agreed upon.
*Subject to annual CPI increase, Milwaukee MSA.
Fees are billed monthly.
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TRANSFER AGENT & SHAREHOLDER SERVICES
SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES
FEE SCHEDULE at February, 2013
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FAN Web
Shareholder internet access to account information and transaction capabilities through a hyperlink at the fund group web site. Shareholders access account information, portfolio listing fund family, transaction history, purchase additional shares through ACH, etc.
§ FAN Web Premium (Fund Groups over 50,000 open accounts)
− Implementation - $_____ /fund group – includes up to 25 hours of technical/BSA support
− Annual Base Fee - $_____ /year
§ FAN Web Select (Fund Groups under 50,000 open accounts)
− Implementation - $_____ /fund group – includes up to 10 hours of technical/BSA support
− Annual Base Fee - $_____ /year
§ FAN Web Direct (API) – Quoted Separately
§ Customization - $_____ /hour
§ Activity (Session) Fees:
− Inquiry - $_____ /event
− Account Maintenance - $_____ /event
− Transaction – financial transactions, reorder statements, etc. - $_____ /event
− New Account Setup - $_____ /event (Not available with FAN Web Select)
§ Strong Authentication:
− $_____ /month per active FAN Web ID (Any ID that has had activity within the 180-day period prior to the billing cycle)
FAN Web Mobile
Access to account information and transaction capabilities through mobile internet devices. Shareholders can access portfolio summary, account balances, account history, and conduct financial transaction requests such as purchases, redemptions, and exchanges.
§ Initial Implementation Site Setup Fee - $_____
§ Monthly Base Fee - $_____
§ Transaction Fees:
- Inquiry - $_____ /event
- Maintenance - $_____ /event
- Transaction - $_____ /event
- New Account Establishment Setup - $_____ /event
FAN Mail
Financial planner mailbox provides transaction, account and price information to financial planners and small broker/dealers for import into a variety of financial planning software packages.
§ Base Fee Per Management Company – file generation and delivery - $_____ /year
§ Per Record Charge
− Rep/Branch/ID - $_____
− Dealer - $_____
§ Price Files - $_____ /record or $_____ /user per month, whichever is less
Vision Mutual Fund Gateway
Permits broker/dealers, financial planners, and RIAs to use a web-based system to perform order and account inquiry, execute trades, print applications, review prospectuses, and establish new accounts.
§ Inquiry Only
− Inquiry - $_____ /event
− Per broker ID - $_____ /month per ID
§ Transaction Processing
− Implementation - $_____ /management company
− Transaction – purchase, redeem, exchange, literature order - $_____ /event
− New Account Setup – $_____ /event
− Monthly Minimum Charge - $_____ /month
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TRANSFER AGENT & SHAREHOLDER SERVICES
SUPPLEMENTAL SERVICES - E-COMMERCE SERVICES
FEE SCHEDULE at February, 2013
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Vision Electronic Statements
Provides the capability for financial intermediaries to access electronic statements via the Vision application.*
§ Implementation Fees
− Develop eBusiness Solutions Software - $_____ /fund group
− Code Print Software - $_____ /fund group
§ Load charges
− $_____ /image
§ Archive charge (for any image stored beyond 2 years)
− $_____ /document
*Normal Vision ID and activity charges also apply.
Client Web Data Access
USBFS client on-line access to fund and investor data through USBFS technology applications and data delivery and security software.
§ Report Source
- Setup: $_____ (Includes access to Fund Source)
- Service: $_____ /user per month
- Import Third Party TIP Files: $_____ / file per month
§ BDS – Statement Storage & Retrieval
- Setup: $_____ /user
- Service: $_____ /user per month
§ Ad Hoc/ PowerSelect File Development
- Setup: $_____ /request (Includes up to 2 hours of programming. If beyond, additional time will be $_____ / hour consultation and development.)
- Service: $_____ /file per month
§ Custom Electronic File Exchange (DDS delivery of standard TIP files)
- $_____ one time setup fee
- $_____ /file per month maintenance fee
§ Mail File (DDS mailbox in which clients can pull information): $_____ /file setup
§ TIP File Setup
- Setup & Delivery of Standard TIP Files: $_____ /request (Unlimited files per request)
- Custom TIP File Development: $_____ /request (Includes up to 2 hours of programming. If beyond, additional time will be $_____ /hour consultation and development.)
Client Dedicated Line Data Access
For USBFS clients requiring continuous on-line access to USBFS shareholder accounting systems, such as for client call center support:
§ $_____ /year per workstation for TA2000 AWD access
§ Data communications setup and monthly charges based upon location and bandwidth
§ Training billed at hourly rates plus out-of-pocket expenses
Programming Charges
§ $_____ /hour
§ Charges incurred for customized services based upon fund family requirements including but not limited to:
- Fund setup programming (transfer agent system, statements, options, etc.) – estimate 10 hours per CUSIP
- Conversion programming
- Customized service development
- Voice response system setup (menu selections, shareholder system integration, testing, etc.) – estimated at 3 hours per fund family
- All other client specific customization and/or development services
Outbound Calling & Marketing Campaigns – Cost based on project requirements.
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TRANSFER AGENT & SHAREHOLDER SERVICES
SUPPLEMENTAL SERVICES
FEE SCHEDULE at February, 2013
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Transfer Agent Training Services
§ On-site at USBFS - $_____ /day
§ At Client Location - $_____ /day plus travel and out-of-pocket expenses if required
Short-Term Trader – Software application used to track and/or assess transaction fees that are determined to be short-term trades. Service can be applied to some or all funds within a fund family. Fees will be applied if the fund(s) have a redemption fee.
§ 90 days or less: $_____ /open account
§ 91-180 days: $_____ /open account
§ 181-270 days: $_____ /open account
§ 271 days – 1 year: $_____ /open account
§ 1 year – 2 years: $_____ /open account
Cost Basis Reporting – Annual reporting of shareholder cost basis for non-fiduciary direct accounts based upon an average cost single category basis calculation.
§ $_____ /direct open account per year
Excessive Trader – Software application that monitors the number of trades (exchanges, redemptions) that meet fund family criteria for excessive trading and automatically prevents trades in excess of the fund family parameters.
§ $_____ setup /fund group of 1-5 funds, $_____ setup /fund group of over 5 funds
§ $_____ /account per year
12b-1 Distribution Fee Aging – Aging shareholder account share lots in order to monitor and begin assessing 12b-1 fees after a certain share lot age will be charged at $_____ per open account per year.
Email Services – Services to capture, queue, monitor, service and archive shareholder email correspondence:
§ $_____ setup /fund group
§ $_____ /month administration
§ $_____ /received email correspondence
Dealer Reclaim Services – Services reclaim fund losses due to the pricing differences for dealer trade adjustments such as between dealer placed trades and cancellations. There will be no correspondence charges related to this service.
§ $_____ /fund group per month
Shareholder Performance Statements – We have a variety of features available for providing account or portfolio level performance information on investor statements. Actual costs will depend upon specific client requirements.
§ Setup - $_____ /fund group
§ Annual Fee - $_____ /open and closed account
Literature Fulfillment Services*
§ Account Management
− $_____ /month (account management, lead reporting and database administration)
§ Inbound Teleservicing Only
− Account Management - $_____ /month
− Call Servicing - $_____ /minute
§ Lead Conversion Reporting (Closed Loop)
− Account Management- $_____ /month
− Database Installation, Setup -$_____ /fund group
§ Out-of-Pocket Expenses
− Included but not limited to specialized programming, kit and order processing expenses, postage, and printing.
CTI Reporting – Integrated custom detailed call reporting
§ $_____ /monthly report
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TRANSFER AGENT & SHAREHOLDER SERVICES
SUPPLEMENTAL SERVICES
FEE SCHEDULE at February, 2013
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FAF Money Market Fund Service Organizations
§ $_____ /money market share class per year
§ Out-of-pocket expenses (see Transfer Agent Fee Schedule)
Charges Paid by Investors
Shareholder accounts will be charged based upon the type of activity and type of account, including the following:
Qualified Plan Fees
§ $_____ /qualified plan account or Coverdell ESA account (Cap at $_____ /SSN)
§ $_____ /transfer to successor trustee
§ $_____ /participant distribution (Excluding SWPs)
§ $_____ /refund of excess contribution
§ $_____ /reconversion/recharacterization
Additional Shareholder Paid Fees
§ $_____ /outgoing wire transfer or overnight delivery
§ $_____ /telephone exchange
§ $_____ /return check or ACH or stop payment
§ $_____ /research request per account (Cap at $_____ /request) (This fee applies to requests for statements older than the prior year)
Physical Certificate Processing – Services to support the setup and processing of physical certificated shares for a fund family:
§ $_____ setup/fund group
§ $_____ /certificate transaction
Same Day Cash Management
§ Setup: $_____ (Access via Internet VPN)
§ Service: $_____ /user per month
Real Time Cash Flow
§ Implementation (one time charge) & Recurring Charges (monthly)
- 5 Users – $_____
- 10 Users – $_____
- 20 Users – $_____
- 30 Users – $_____
- 40 Users – $_____
- 50 Users – $_____
§ Training
- WebEx - $_____ /user
- On Site at USBFS - $_____ /day
- At Client Location - $_____ /day plus travel and out-of-pocket expenses if required
§ Real Time Data Feeds
- Implementation (per feed) - $_____ /hour (8 hour estimate)
Recurring (per feed) - $_____ /month
CUSIP Setup
§ Subsequent CUSIP Setup - $_____ /CUSIP
§ Expedited CUSIP Setup - $_____ /CUSIP (Less than 35 days)
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eCONNECT PLATFORM SERVICE
FEE SCHEDULE at February, 2013
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eCONNECT is a Web-based platform featuring global content management, product distribution services, and digital print-on-demand technology. eCONNECT is accessible from any desktop, laptop, or mobile device so you can quickly and efficiently find, use, manage, and disseminate the information you need to maintain client relationships.
System Implementation Cost
§ $_____ – Implementation of Literature Fulfillment Management System, Online Fulfillment System
- Setup client rules, operating standards, email alerts, and inventory
- Physical inventory conversion to USBFS platform
Monthly Service Fee
§ $_____ – Standard monthly service fee
§ Portals are defined by a unique point of entry, navigation, and business rules
1-To-1 Electronic Marketing Delivery Fee Per Month
§ $_____ – Up to 1,000
§ $_____ – Up to 2,500
§ $_____ – Up to 5,000
§ $_____ – Up to 10,000
§ $_____ – Up to 20,000
§ $_____ – Up to 50,000
§ $_____ – Up to 100,000
Email Marketing (Message & Setup Fee Per Campaign)
§ $_____ – Up to 500
§ $_____ – Up to 1,000
§ $_____ – Up to 5,000
§ $_____ – Up to 10,000
§ $_____ – Per 1,000 over 10,000
eCONNECT Training
§ WebEx - $_____ /user
§ On Site at USBFS - $_____ /day
§ At Client Location - $_____ /day plus travel and out-of-pocket expenses if required
Specialized Programming – Cost based on project requirements.
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