Revenue from Contracts with Customers (Tables)

12 Months Ended

Dec. 31, 2021

The following tables represent a disaggregation of revenue from contracts with customers by type of service and/or segment (dollars in thousands):


	Year Ended December 31, 2021
	Advisory Services		Global Workplace Solutions		Real Estate Investments		Corporate, other and eliminations		Consolidated
Topic 606 Revenue:
Facilities management	$	—	$	14,166,987	$	—	$	—	$	14,166,987
Advisory leasing	3,306,548		—		—		1,623		3,308,171
Advisory sales	2,789,573		—		—		—		2,789,573
Property management	1,739,011		—		—		(21,979)		1,717,032
Project management	—		2,931,930		—		—		2,931,930
Valuation	733,523		—		—		—		733,523
Commercial mortgage origination (1)	313,704		—		—		—		313,704
Loan servicing (2)	43,218		—		—		—		43,218
Investment management	—		—		556,154		—		556,154
Development services	—		—		390,074		—		390,074
Topic 606 Revenue	8,925,577		17,098,917		946,228		(20,356)		26,950,366
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination	387,664		—		—		—		387,664
Loan servicing	262,518		—		—		—		262,518
Development services (3)	—		—		145,488		—		145,488
Total Out of Scope of Topic 606 Revenue	650,182		—		145,488		—		795,670
Total Revenue	$	9,575,759	$	17,098,917	$	1,091,716	$	(20,356)	$	27,746,036


	Year Ended December 31, 2020
	Advisory Services (4)		Global Workplace Solutions (4)		Real Estate Investments		Corporate, other and eliminations (4)		Consolidated
Topic 606 Revenue:
Facilities management	$	—	$	13,484,692	$	—	$	—	$	13,484,692
Advisory leasing	2,460,392		—		—		(2,274)		2,458,118
Advisory sales	1,663,959		—		—		—		1,663,959
Property management	1,658,593		—		—		(25,656)		1,632,937
Project management	—		2,323,341		—		—		2,323,341
Valuation	614,157		—		—		—		614,157
Commercial mortgage origination (1)	130,897		—		—		—		130,897
Loan servicing (2)	45,692		—		—		—		45,692
Investment management	—		—		474,939		—		474,939
Development services	—		—		341,387		—		341,387
Topic 606 Revenue	6,573,690		15,808,033		816,326		(27,930)		23,170,119
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination	446,968		—		—		—		446,968
Loan servicing	193,904		—		—		—		193,904
Development services (3)	—		—		15,204		—		15,204
Total Out of Scope of Topic 606 Revenue	640,872		—		15,204		—		656,076
Total Revenue	$	7,214,562	$	15,808,033	$	831,530	$	(27,930)	$	23,826,195


	Year Ended December 31, 2019
	Advisory Services (4)		Global Workplace Solutions (4)		Real Estate Investments		Corporate, other and eliminations (4)		Consolidated
Topic 606 Revenue:
Facilities management	$	—	$	12,283,868	$	—	$	—	$	12,283,868
Advisory leasing	3,375,937		—		—		(1,170)		3,374,767
Advisory sales	2,164,676		—		—		—		2,164,676
Property management	1,700,382		—		—		(21,817)		1,678,565
Project management	—		2,317,951		—		—		2,317,951
Valuation	630,943		—		—		—		630,943
Commercial mortgage origination (1)	154,227		—		—		—		154,227
Loan servicing (2)	30,943		—		—		—		30,943
Investment management	—		—		424,882		—		424,882
Development services	—		—		213,264		—		213,264
Topic 606 Revenue	8,057,108		14,601,819		638,146		(22,987)		23,274,086
Out of Scope of Topic 606 Revenue:
Commercial mortgage origination	421,736		—		—		—		421,736
Loan servicing	175,793		—		—		—		175,793
Development services (3)	—		—		22,476		—		22,476
Total Out of Scope of Topic 606 Revenue	597,529		—		22,476		—		620,005
Total Revenue	$	8,654,637	$	14,601,819	$	660,622	$	(22,987)	$	23,894,091

_______________________________

(1)We earn fees for arranging financing for borrowers with third-party lender contacts. Such fees are in scope of Topic 606.

(2)Loan servicing fees earned from servicing contracts for which we do not hold mortgage servicing rights are in scope of Topic 606.

(3)Out of scope revenue for development services represents selling profit from transfers of sales-type leases in the scope of Topic 842.

(4)Prior period segment results have been recast to conform to the changes as discussed in Note 19.