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Divestitures and Discontinued Operations - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Nov. 03, 2023
Oct. 31, 2023
May 11, 2022
Mar. 07, 2022
Sep. 30, 2024
Dec. 31, 2023
Sep. 30, 2024
Sep. 30, 2023
Asset Acquisition [Line Items]                
Goodwill         $ 184,815 $ 183,908 $ 184,815  
Proceeds from the divestiture, net             $ 1,515 $ 0
Messaging and NetworkX Businesses                
Asset Acquisition [Line Items]                
Goodwill           28,600    
Discontinued operations, disposed of by sale | Messaging and NetworkX Businesses                
Asset Acquisition [Line Items]                
Total purchase price   $ 41,800            
Cash payment   31,300            
Escrow deposit   7,200            
Escrow additional cash   $ 300            
Period following closing date   9 months            
Escrow deposit additional amount   $ 3,000            
Loss on divestiture           16,400    
Proceeds from sales of business           31,300    
Transaction expense           400    
Offset amount           7,200    
Deferred consideration, cash received           $ 1,500    
Proceeds from the divestiture, net         $ 1,500      
Discontinued operations, disposed of by sale | Messaging and NetworkX Businesses | Series B Preferred Stock                
Asset Acquisition [Line Items]                
Shares redeemed (in shares) 9,874              
Purchase price $ 10,000              
Value of shares redeemed 9,900              
Preferred stock dividend $ 100              
Discontinued operations, disposed of by sale | Messaging and NetworkX Businesses | Minimum                
Asset Acquisition [Line Items]                
Period of days following closing date   150 days            
Discontinued operations, disposed of by sale | Messaging and NetworkX Businesses | Maximum                
Asset Acquisition [Line Items]                
Period of days following closing date   300 days            
Disposed of by sale | DXP Business                
Asset Acquisition [Line Items]                
Purchase price       $ 14,000        
Proceeds from the divestiture, net     $ 7,500          
Amount to be received on the closing date       7,500        
Escrow deposit     500 500        
Disbursement to be received 12 months from closing date       1,000        
Earn-out       $ 5,000        
Additional escrow deposit     $ 1,000