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Revenue (Tables)
12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
The Company disaggregates revenue from contracts with customers into the nature of the products and services and geographical regions. The Company’s geographic regions are the Americas, Europe, the Middle East and Africa (“EMEA”), and Asia Pacific (“APAC”). The majority of the Company’s revenue is from the TMT sector.
Twelve Months Ended December 31, 2022Twelve Months Ended December 31, 2021
CloudDigitalMessagingTotalCloudDigitalMessagingTotal
Geography:
Americas$155,296 $35,535 $9,255 $200,086 $158,283 $47,108 $20,042 $225,433 
APAC1,469 3,308 29,549 34,326 486 4,064 28,022 32,572 
EMEA6,566 1,495 10,155 18,216 7,213 3,284 12,113 22,610 
Total$163,331 $40,338 $48,959 $252,628 $165,982 $54,456 $60,177 $280,615 
Service Line:
Professional Services$14,278 $4,070 $10,080 $28,428 $15,131 $9,244 $12,477 $36,852 
Transaction Services858 6,018 56 6,932 5,852 6,721 12 12,585 
Subscription Services148,195 25,707 32,012 205,914 142,636 35,770 44,765 223,171 
License— 4,543 6,811 11,354 2,363 2,721 2,923 8,007 
Total$163,331 $40,338 $48,959 $252,628 $165,982 $54,456 $60,177 $280,615 
Schedule of Significant Changes in the Contract Liabilities Balance
Significant changes in the contract liabilities balance (current and noncurrent) during the period are as follows:
Contract Liabilities1
Balance - January 1, 2022$22,916 
Revenue recognized in the period(253,822)
Amounts billed but not recognized as revenue245,089 
Balance - December 31, 2022$14,183 
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1    Comprised of deferred revenue.