Delaware | 001-33689 | 04-3387530 | ||
(State or other jurisdiction of incorporation) | (Commission File Number) | (IRS Employer Identification No.) |
311 Arsenal Street, Watertown, MA | 02472 | |||
(Address of principal executive offices) | (Zip Code) |
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions: | ||
[ ] | Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) | |
[ ] | Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) | |
[ ] | Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) | |
[ ] | Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Item 2.02 | Results of Operations and Financial Condition. |
Exhibit No. | Description | |
99.1 | Press release issued by athenahealth, Inc. on July 23, 2015, furnished herewith. | |
99.2 | Prepared remarks dated as of July 23, 2015, furnished herewith. |
athenahealth, Inc. | ||
(Registrant) | ||
July 23, 2015 | /s/ KRISTI A. MATUS | |
Kristi A. Matus | ||
Executive Vice President and Chief Financial & Administrative Officer |
Exhibit No. | Description | |
99.1 | Press release issued by athenahealth, Inc. on July 23, 2015, furnished herewith. | |
99.2 | Prepared remarks dated as of July 23, 2015, furnished herewith. |
• | 21% Revenue Growth Over Second Quarter of 2014 |
• | Non-GAAP Adjusted Operating Income of $22.2 million |
• | GAAP Net Income of $9.3 million, or $0.24 Per Diluted Share |
• | Non-GAAP Adjusted Net Income of $12.4 million, or $0.32 Per Diluted Share |
• | Total revenue for the three months ended June 30, 2015, was $224.7 million, compared to $185.9 million in the same period last year, an increase of 21%. |
◦ | Revenue from athenahealth-branded services was $209.1 million, an increase of 23% over $170.3 million for the three months ended June 30, 2014. |
• | Total revenue for the six months ended June 30, 2015, was $431.1 million, compared to $349.0 million in the same period last year, an increase of 24%. |
◦ | Revenue from athenahealth-branded services was $401.2 million, an increase of 26% over $318.5 million for the six months ended June 30, 2014. |
• | Grew net new active physicians on athenaCollector® (2,114 physicians added), athenaClinicals® (1,127 physicians added), and athenaCommunicator® (1,670 physicians added) for the three months ended June 30, 2015, compared to athenaCollector (2,023 physicians added), athenaClinicals (1,151 physicians added), and athenaCommunicator (1,807 physicians added) in the same period last year. |
• | For the three months ended June 30, 2015, Non-GAAP Adjusted Gross Margin was 63.3%, compared to 63.0% in the same period last year. |
• | For the three months ended June 30, 2015, Non-GAAP Adjusted Operating Income was $22.2 million, or 9.9% of total revenue, compared to $21.6 million, or 11.6% of total revenue, in the same period last year. |
• | For the three months ended June 30, 2015, GAAP Net Income was $9.3 million, or $0.24 per diluted share, compared to GAAP Net Loss of $2.2 million, or $0.06 per diluted share, in the same period last year. |
• | For the three months ended June 30, 2015, Non-GAAP Adjusted Net Income was $12.4 million, or $0.32 per diluted share, compared to $12.2 million, or $0.32 per diluted share, in the same period last year. |
For the Fiscal Year Ending December 31, 2015 | |
Forward-Looking Guidance | |
GAAP Total Revenue | $905 - $925 million |
Non-GAAP Adjusted Gross Margin | 62.5% - 63.5% |
Non-GAAP Adjusted Operating Income | $75 - $85 million |
Non-GAAP Adjusted Net Income per Diluted Share | $1.10 - $1.20 |
Non-GAAP Tax Rate | 40% |
• | We expect GAAP Total Revenue to be at or above the mid-point of the $905 million to $925 million guidance range. |
• | We expect Non-GAAP Adjusted Gross Margin to be at or above the mid-point of the 62.5% to 63.5% guidance range. |
• | We expect Non-GAAP Adjusted Operating Income to be at or above the mid-point of the $75 million to $85 million guidance range. |
• | Finally, we expect Non-GAAP Adjusted Net Income per Diluted share to be at or above the mid-point of the $1.10 to $1.20 guidance range. |
June 30, 2015 | December 31, 2014 | |||||||
Assets | ||||||||
Current assets: | ||||||||
Cash and cash equivalents | $ | 104,867 | $ | 73,787 | ||||
Marketable securities | 9,587 | 40,950 | ||||||
Accounts receivable, net | 127,263 | 121,710 | ||||||
Deferred tax asset, net | 4,707 | — | ||||||
Prepaid expenses and other current assets | 33,334 | 22,627 | ||||||
Total current assets | 279,758 | 259,074 | ||||||
Property and equipment, net | 298,195 | 271,552 | ||||||
Capitalized software costs, net | 95,913 | 56,574 | ||||||
Purchased intangible assets, net | 138,188 | 139,422 | ||||||
Goodwill | 229,157 | 198,049 | ||||||
Investments and other assets | 10,991 | 7,327 | ||||||
Total assets | $ | 1,052,202 | $ | 931,998 | ||||
Liabilities & Stockholders’ Equity | ||||||||
Current liabilities: | ||||||||
Accounts payable | $ | 12,387 | $ | 9,410 | ||||
Accrued compensation | 66,882 | 71,768 | ||||||
Accrued expenses | 48,382 | 37,033 | ||||||
Line of credit | — | 35,000 | ||||||
Long-term debt | 3,750 | 15,000 | ||||||
Deferred revenue | 36,387 | 28,949 | ||||||
Deferred tax liability, net | — | 8,449 | ||||||
Total current liabilities | 167,788 | 205,609 | ||||||
Deferred rent, net of current portion | 25,919 | 19,412 | ||||||
Long-term debt, net of current portion | 296,250 | 158,750 | ||||||
Deferred revenue, net of current portion | 56,065 | 54,473 | ||||||
Long-term deferred tax liability, net | 17,417 | 10,417 | ||||||
Other long-term liabilities | 8,451 | 8,214 | ||||||
Total liabilities | 571,890 | 456,875 | ||||||
Stockholders’ equity: | ||||||||
Preferred stock, $0.01 par value: 5,000 shares authorized; no shares issued and outstanding at June 30, 2015 and December 31, 2014 | — | — | ||||||
Common stock, $0.01 par value: 125,000 shares authorized; 39,895 shares issued and 38,617 shares outstanding at June 30, 2015; 39,402 shares issued and 38,124 shares outstanding at December 31, 2014 | 399 | 395 | ||||||
Additional paid-in capital | 467,821 | 443,259 | ||||||
Treasury stock, at cost, 1,278 shares | (1,200 | ) | (1,200 | ) | ||||
Accumulated other comprehensive income | 4,294 | 24,188 | ||||||
Retained earnings | 8,998 | 8,481 | ||||||
Total stockholders’ equity | 480,312 | 475,123 | ||||||
Total liabilities and stockholders’ equity | $ | 1,052,202 | $ | 931,998 |
Three Months Ended June 30, | Six Months Ended June 30, | |||||||||||||||
2015 | 2014 | 2015 | 2014 | |||||||||||||
Revenue: | ||||||||||||||||
Business services | $ | 215,403 | $ | 175,949 | $ | 413,166 | $ | 330,451 | ||||||||
Implementation and other | 9,291 | 9,973 | 17,962 | 18,506 | ||||||||||||
Total revenue | 224,694 | 185,922 | 431,128 | 348,957 | ||||||||||||
Expense: | ||||||||||||||||
Direct operating | 89,899 | 74,774 | 174,456 | 146,922 | ||||||||||||
Selling and marketing | 54,413 | 50,722 | 107,778 | 93,949 | ||||||||||||
Research and development | 24,387 | 16,417 | 48,115 | 31,572 | ||||||||||||
General and administrative | 36,103 | 30,443 | 72,315 | 59,800 | ||||||||||||
Depreciation and amortization | 22,101 | 15,186 | 42,453 | 29,435 | ||||||||||||
Total expense | 226,903 | 187,542 | 445,117 | 361,678 | ||||||||||||
Operating loss | (2,209 | ) | (1,620 | ) | (13,989 | ) | (12,721 | ) | ||||||||
Other (expense) income: | ||||||||||||||||
Interest expense | (1,513 | ) | (1,275 | ) | (2,572 | ) | (2,541 | ) | ||||||||
Other income (expense) | 21,081 | (6 | ) | 21,125 | (176 | ) | ||||||||||
Total other income (expense) | 19,568 | (1,281 | ) | 18,553 | (2,717 | ) | ||||||||||
Income (loss) before income tax (provision) benefit | 17,359 | (2,901 | ) | 4,564 | (15,438 | ) | ||||||||||
Income tax (provision) benefit | (8,010 | ) | 739 | (4,047 | ) | 5,221 | ||||||||||
Net income (loss) | $ | 9,349 | $ | (2,162 | ) | $ | 517 | $ | (10,217 | ) | ||||||
Net income (loss) per share – Basic | $ | 0.24 | $ | (0.06 | ) | $ | 0.01 | $ | (0.27 | ) | ||||||
Net income (loss) per share – Diluted | $ | 0.24 | $ | (0.06 | ) | $ | 0.01 | $ | (0.27 | ) | ||||||
Weighted average shares used in computing net income (loss) per share: | ||||||||||||||||
Basic | 38,574 | 37,860 | 38,427 | 37,673 | ||||||||||||
Diluted | 39,340 | 37,860 | 39,338 | 37,673 |
Six Months Ended June 30, | ||||||||
2015 | 2014 | |||||||
CASH FLOWS FROM OPERATING ACTIVITIES: | ||||||||
Net income (loss) | $ | 517 | $ | (10,217 | ) | |||
Adjustments to reconcile net income (loss) to net cash provided by operating activities: | ||||||||
Depreciation and amortization | 54,726 | 45,301 | ||||||
Excess tax benefit from stock-based awards | (1,042 | ) | — | |||||
Deferred income tax | 3,553 | (5,478 | ) | |||||
Stock-based compensation expense | 32,963 | 26,565 | ||||||
Gain on sale of marketable securities | (21,071 | ) | — | |||||
Other reconciling adjustments | 84 | 143 | ||||||
Changes in operating assets and liabilities: | ||||||||
Accounts receivable, net | (4,423 | ) | (10,218 | ) | ||||
Prepaid expenses and other current assets | (7,287 | ) | (3,043 | ) | ||||
Other long-term assets | (858 | ) | (388 | ) | ||||
Accounts payable | 2,561 | 4,571 | ||||||
Accrued expenses and other long-term liabilities | 7,152 | 9,526 | ||||||
Accrued compensation | (5,371 | ) | 3,852 | |||||
Deferred revenue | 7,094 | 1,256 | ||||||
Deferred rent | 5,982 | 1,882 | ||||||
Net cash provided by operating activities | 74,580 | 63,752 | ||||||
CASH FLOWS FROM INVESTING ACTIVITIES: | ||||||||
Capitalized software development costs | (58,730 | ) | (26,218 | ) | ||||
Purchases of property and equipment | (41,993 | ) | (28,991 | ) | ||||
Payments on acquisitions, net of cash acquired | (39,890 | ) | — | |||||
Proceeds from sales of marketable securities | 18,584 | — | ||||||
Change in restricted cash | — | 2,955 | ||||||
Other investing activities | (2,550 | ) | (250 | ) | ||||
Net cash used in investing activities | (124,579 | ) | (52,504 | ) | ||||
CASH FLOWS FROM FINANCING ACTIVITIES: | ||||||||
Proceeds from issuance of common stock under stock plans and warrants | 8,559 | 13,845 | ||||||
Taxes paid related to net share settlement of stock awards | (18,718 | ) | (26,520 | ) | ||||
Excess tax benefit from stock-based awards | 1,042 | — | ||||||
Proceeds from line of credit | 60,000 | — | ||||||
Payments on line of credit | (95,000 | ) | — | |||||
Proceeds from long-term debt | 300,000 | — | ||||||
Payments on long-term debt | (173,750 | ) | (7,500 | ) | ||||
Debt issuance costs | (987 | ) | — | |||||
Net cash provided by (used in) financing activities | 81,146 | (20,175 | ) | |||||
Effect of exchange rate changes on cash and cash equivalents | (67 | ) | 170 | |||||
Net increase (decrease) in cash and cash equivalents | 31,080 | (8,757 | ) | |||||
Cash and cash equivalents at beginning of period | 73,787 | 65,002 | ||||||
Cash and cash equivalents at end of period | $ | 104,867 | $ | 56,245 |
Three Months Ended June 30, | Six Months Ended June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Stock-based compensation charged to Condensed Consolidated Statements of Income: | |||||||||||||||
Direct operating | $ | 3,603 | $ | 3,222 | $ | 7,299 | $ | 5,818 | |||||||
Selling and marketing | 4,631 | 4,202 | 9,583 | 7,226 | |||||||||||
Research and development | 2,296 | 2,135 | 4,543 | 3,800 | |||||||||||
General and administrative | 6,559 | 4,655 | 11,538 | 9,721 | |||||||||||
Total stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Amortization of capitalized stock-based compensation related to software development (1) | 835 | 481 | 1,768 | 880 | |||||||||||
Total | $ | 17,924 | $ | 14,695 | $ | 34,731 | $ | 27,445 | |||||||
(1) | In addition, for the three months ended June 30, 2015, and 2014, $1.7 million and $1.0 million, respectively, of stock-based compensation was capitalized in the line item Capitalized software costs, net in the Condensed Consolidated Balance Sheets for which $0.8 million and $0.5 million, respectively, of amortization was included in the line item Depreciation and amortization in the Condensed Consolidated Statements of Income. For the six months ended June 30, 2015, and 2014, $3.6 million and $1.8 million, respectively, of stock-based compensation was capitalized in the line item Capitalized software costs, net in the Condensed Consolidated Balance Sheets for which $1.8 million and $0.9 million, respectively, of amortization was included in the line item Depreciation and amortization in the Condensed Consolidated Statements of Income. |
Three Months Ended June 30, | Six Months Ended June 30, | ||||||||||||||
Amortization of purchased intangible assets allocated to: | 2015 | 2014 | 2015 | 2014 | |||||||||||
Direct operating | $ | 3,726 | $ | 2,716 | $ | 7,515 | $ | 6,655 | |||||||
Selling and marketing | 2,462 | 5,820 | 4,746 | 8,971 | |||||||||||
Total amortization of purchased intangible assets | $ | 6,188 | $ | 8,536 | $ | 12,261 | $ | 15,626 | |||||||
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Total revenue | $ | 224,694 | $ | 185,922 | $ | 431,128 | $ | 348,957 | |||||||
Direct operating expense | 89,899 | 74,774 | 174,456 | 146,922 | |||||||||||
Total revenue less direct operating expense | 134,795 | 111,148 | 256,672 | 202,035 | |||||||||||
Add: Stock-based compensation allocated to direct operating expense | 3,603 | 3,222 | 7,299 | 5,818 | |||||||||||
Add: Amortization of purchased intangible assets allocated to direct operating expense | 3,726 | 2,716 | 7,515 | 6,655 | |||||||||||
Non-GAAP Adjusted Gross Profit | $ | 142,124 | $ | 117,086 | $ | 271,486 | $ | 214,508 | |||||||
Non-GAAP Adjusted Gross Margin | 63.3 | % | 63.0 | % | 63.0 | % | 61.5 | % |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Total revenue | $ | 224,694 | $ | 185,922 | $ | 431,128 | $ | 348,957 | |||||||
GAAP net income (loss) | 9,349 | (2,162 | ) | 517 | (10,217 | ) | |||||||||
Add: Provision for (benefit) from income taxes | 8,010 | (739 | ) | 4,047 | (5,221 | ) | |||||||||
Add: Total other (income) expense | (19,568 | ) | 1,281 | (18,553 | ) | 2,717 | |||||||||
Add: Stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Add: Depreciation and amortization | 22,101 | 15,186 | 42,453 | 29,435 | |||||||||||
Add: Amortization of purchased intangible assets | 6,188 | 8,536 | 12,261 | 15,626 | |||||||||||
Add: Integration and transaction costs | — | — | 964 | — | |||||||||||
Add: Lease termination costs | 261 | — | 4,446 | — | |||||||||||
Non-GAAP Adjusted EBITDA | $ | 43,430 | $ | 36,316 | $ | 79,098 | $ | 58,905 | |||||||
Non-GAAP Adjusted EBITDA Margin | 19.3 | % | 19.5 | % | 18.3 | % | 16.9 | % |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Total revenue | $ | 224,694 | $ | 185,922 | $ | 431,128 | $ | 348,957 | |||||||
GAAP net income (loss) | 9,349 | (2,162 | ) | 517 | (10,217 | ) | |||||||||
Add: Provision for (benefit) from income taxes | 8,010 | (739 | ) | 4,047 | (5,221 | ) | |||||||||
Add: Total other (income) expense | (19,568 | ) | 1,281 | (18,553 | ) | 2,717 | |||||||||
Add: Stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 835 | 481 | 1,768 | 880 | |||||||||||
Add: Amortization of purchased intangible assets | 6,188 | 8,536 | 12,261 | 15,626 | |||||||||||
Add: Integration and transaction costs | — | — | 964 | — | |||||||||||
Add: Lease termination costs | 261 | — | 4,446 | — | |||||||||||
Non-GAAP Adjusted Operating Income | $ | 22,164 | $ | 21,611 | $ | 38,413 | $ | 30,350 | |||||||
Non-GAAP Adjusted Operating Income Margin | 9.9 | % | 11.6 | % | 8.9 | % | 8.7 | % |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
GAAP net income (loss) | $ | 9,349 | $ | (2,162 | ) | $ | 517 | $ | (10,217 | ) | |||||
Add: Stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 835 | 481 | 1,768 | 880 | |||||||||||
Add: Amortization of purchased intangible assets | 6,188 | 8,536 | 12,261 | 15,626 | |||||||||||
Add: Integration and transaction costs | — | — | 964 | — | |||||||||||
Add: Lease termination costs | 261 | — | 4,446 | — | |||||||||||
Less: Gain on sale of marketable securities | (21,071 | ) | — | (21,071 | ) | — | |||||||||
Sub-total of tax deductible items | 3,302 | 23,231 | 31,331 | 43,071 | |||||||||||
Less: Tax impact of tax deductible items (1) | (1,321 | ) | (9,292 | ) | (12,532 | ) | (17,228 | ) | |||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | 1,067 | 421 | 2,221 | 954 | |||||||||||
Non-GAAP Adjusted Net Income | $ | 12,397 | $ | 12,198 | $ | 21,537 | $ | 16,580 | |||||||
Weighted average shares - diluted | 39,340 | 37,860 | 39,338 | 37,673 | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.32 | $ | 0.32 | $ | 0.55 | $ | 0.44 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. We used a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) in any one period could result in a volatile GAAP effective tax rate. |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
GAAP net income (loss) per share - diluted | $ | 0.24 | $ | (0.06 | ) | $ | 0.01 | $ | (0.27 | ) | |||||
Add: Stock-based compensation expense | 0.43 | 0.38 | 0.84 | 0.71 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 0.02 | 0.01 | 0.04 | 0.02 | |||||||||||
Add: Amortization of purchased intangible assets | 0.16 | 0.23 | 0.31 | 0.41 | |||||||||||
Add: Integration and transaction costs | — | — | 0.02 | — | |||||||||||
Add: Lease termination costs | 0.01 | — | 0.11 | — | |||||||||||
Less: Gain on sale of marketable securities | (0.54 | ) | — | (0.54 | ) | — | |||||||||
Sub-total of tax deductible items | 0.08 | 0.61 | 0.80 | 1.14 | |||||||||||
Less: Tax impact of tax deductible items (1) | (0.03 | ) | (0.25 | ) | (0.32 | ) | (0.46 | ) | |||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | 0.03 | 0.01 | 0.06 | 0.03 | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.32 | $ | 0.32 | $ | 0.55 | $ | 0.44 | |||||||
Weighted average shares - diluted | 39,340 | 37,860 | 39,338 | 37,673 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. We used a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) in any one period could result in a volatile GAAP effective tax rate. |
• | Stock-based compensation expense and amortization of capitalized stock-based compensation related to software development — excluded because these are non-cash expenditures that management does not consider part of ongoing operating results when assessing the performance of our business, and also because the total amount of the expenditure is partially outside of our control because it is based on factors such as stock price, volatility, and interest rates, which may be unrelated to our performance during the period in which the expenses are incurred. |
• | Amortization of purchased intangible assets — purchased intangible assets are amortized over their estimated useful lives and generally cannot be changed or influenced by management after the acquisition. Accordingly, this item is not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Integration and transaction costs — Integration costs are the severance payments and retention bonuses for certain employees relating to the Razor Insights, LLC acquisition. Transaction costs are non-recurring costs related to specific transactions. Accordingly, management believes that such expenses do not have a direct correlation to future business operations, and therefore, these costs are not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Lease termination costs — represents costs to terminate certain lease agreements. Management does not believe such costs accurately reflect the performance of our ongoing operations for the period in which such costs are incurred. |
• | Gain on sale of marketable securities — represents gain on sale of marketable securities. Management does not believe such gains accurately reflect the performance of our ongoing operations for the period in which such gains are reported. |
• | Non-GAAP tax rate — We use a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) in any one period could result in a volatile GAAP effective tax rate. |
• | Grew consolidated revenue by 21% and athenahealth-branded revenue by 23% over Q2 2014 |
• | Delivered Non-GAAP Adjusted Gross Margin rate of 63.3%, up from 63.0% in Q2 2014 |
• | Grew net new active physicians on athenaCollector® (2,114 physicians added), athenaClinicals (1,127 physicians added), and athenaCommunicator® (1,670 physicians added) in Q2 2015, compared to athenaCollector (2,023 physicians added), athenaClinicals (1,151 physicians added), and athenaCommunicator (1,807 physicians added) in Q2 2014 |
• | Grew athenaCollector physicians by 24%, athenaClinicals physicians by 43%, and athenaCommunicator physicians by 36% over Q2 2014, representing continued strong network growth in 2015 |
• | Completed implementations at Women’s Health USA (athenaOne), Marquette Physician Practices (athenaCollector and athenaCommunicator), and brought seven additional waves live at Ascension Health (athenaCollector and athenaCommunicator) |
• | Launched athenaText, our secure text messaging service, for athenaClinicals, athenaCoordinator, and Epocrates users in June 2015 |
• | Welcomed three portfolio companies to our new San Francisco-based MDP Accelerator program and expanded our MDP Accelerator program into Austin, Texas |
• | Named as the best ambulatory portal (athenaCommunicator) in the 2015 KLAS Patient Portal Report - “Patient Portals 2015 Adoption Beyond Meaningful Use” (released in March 2015) |
• | Recognized as leading the market in electronic health record usability (athenaClinicals) in the 2015 KLAS Usability Report - “Is Ambulatory EMR Usability Improving?” (released in June 2015) |
• | Ranked as the top medical app (Epocrates) among U.S. physicians according to Manhattan Research’s 2015 Taking the Pulse® U.S. study |
• | Total revenue: |
◦ | $224.7 million in Q2 2015, representing 21% growth over $185.9 million in Q2 2014 |
▪ | athenahealth-branded revenue was $209.1 million in Q2 2015, representing 23% growth over $170.3 million for Q2 2014 |
◦ | $431.1 million for the six months ending June 30, 2015, representing 24% growth over $349.0 million in the same period last year |
▪ | athenahealth-branded revenue was $401.2 million for the six months ending June 30, 2015, representing 24% growth over $318.5 million in the same period last year |
• | Non-GAAP Adjusted Gross Profit and Margin: |
◦ | $142.1 million, or 63.3% of total revenue, in Q2 2015, an increase of 21% over $117.1 million, or 63.0% of total revenue, in Q2 2014 |
• | GAAP selling and marketing expense: |
◦ | $54.4 million, or 24.2% of total revenue, in Q2 2015, an increase of 7% over $50.7 million, or 27.3% of total revenue, in Q2 2014 |
• | GAAP research and development expense: |
◦ | $24.4 million, or 10.9% of total revenue, in Q2 2015, an increase of 49% over $16.4 million, or 8.8% of total revenue, in Q2 2014 |
• | GAAP general and administrative expense: |
◦ | $36.1 million, or 16.1% of total revenue, in Q2 2015, an increase of 19% from $30.4 million, or 16.4% of total revenue, in Q2 2014 |
• | Non-GAAP Adjusted EBITDA: |
◦ | $43.4 million, or 19.3% of total revenue, in Q2 2015, an increase of 20% from $36.3 million, or 19.5% of total revenue, in Q2 2014 |
• | Non-GAAP Adjusted Operating Income: |
◦ | $22.2 million, or 9.9% of total revenue, in Q2 2015, an increase of 3% from $21.6 million, or 11.6% of total revenue, in Q2 2014 |
• | Non-GAAP Adjusted Net Income: |
◦ | $12.4 million, or $0.32 per diluted share, in Q2 2015, an increase of 2% from $12.2 million, or $0.32 per diluted share, in Q2 2014 |
Q1 2015 Results | Q2 2015 Results | YTD 2015 Results | |||||||
Stability (10% weight) | |||||||||
Voluntary Turnover | 2.2 | % | 2.8 | % | 5.0 | % | |||
Employee Engagement | (a) | 4.3 | 4.3 | ||||||
Stability Results | 115 | % | 95 | % | 105 | % | |||
Performance (25% weight) | |||||||||
Client Days in Accounts Receivable (“DAR”) | 41.1 | 40.8 | 41.0 | ||||||
Closed-Loop Order Rate | 42.5 | % | 43.5 | % | 43.0 | % | |||
Performance Results | 97 | % | 95 | % | 96 | % | |||
Satisfaction (20% weight) | |||||||||
Net Promoter Score | 42.3 | 40.5 | 41.4 | ||||||
Satisfaction Results | 96 | % | 92 | % | 94 | % | |||
Financial (45% weight) | |||||||||
Bookings (b) | (b) | (b) | (b) | ||||||
Total Revenue ($M) | $ | 206.4 | $ | 224.7 | $ | 431.1 | |||
Non-GAAP Adjusted Operating Income ($M) | $ | 16.3 | $ | 22.2 | $ | 38.4 | |||
Financial Results | 130 | % | 115 | % | 126 | % | |||
Total Results | 113 | % | 103 | % | 110 | % |
(a) | Employee Engagement survey result reported in Q2 and Q4 only. |
(b) | Since the bookings metric contains highly sensitive data, we do not disclose all of the specific performance measures and targets, because we believe that such disclosure would result in serious competitive harm. |
• | Voluntary Turnover of 2.8% in Q2 2015, slightly above our goal of 2.6%. |
• | Employee Engagement of 4.3 in Q2 2015, in line with our goal of 4.3. |
• | Client Days in Accounts Receivable of 40.8 days in Q2 2015, above our goal of 37.6 days, and above 39.0 days in Q2 2014. Client Days in Accounts Receivable continues to be impacted by credentialing-related activity resulting from strong provider growth within the base as well as new provider growth. Client Days in Accounts Receivable was also temporarily impacted by an increase in Medicare DAR due to the legislative fix or permanent repeal of the Medicare Sustainable Growth Rate (“SGR”). SGR was a method used by the Centers for Medicare and Medicaid services to control spending by Medicare on physician services. President Barack |
• | Closed-Loop Order Rate of 43.5% in Q2 2015, mostly in line with our goal of 44.0%. |
• | Net Promoter Score of 40.5 in Q2 2015, versus goal of 44.0 and 42.3 in Q1 2015. We continue to focus on improving our service around change management, the client on-boarding experience, and issue resolution. |
• | 81% of all new athenaCollector deals included athenaClinicals, compared to 80% in Q2 2014 |
• | 78% of all new athenaCollector deals included athenaClinicals, athenaCommunicator and athenaCoordinator, compared to 73% in Q2 2014. |
• | 43% of total athenaCollector physicians have adopted athenaClinicals, up from 37% in Q2 2014 |
• | 72% of total athenaCollector physicians have adopted athenaCommunicator, up from 65% in Q2 2014 |
• | Net new physicians and providers added sequentially to the network were as follows: |
athenaCollector | athenaClinicals | athenaCommunicator | ||||||||||||
Active physicians and providers: | Physicians | Providers | Physicians | Providers | Physicians | Providers | ||||||||
Beginning balance as of 3/31/15 | 47,062 | 64,648 | 19,796 | 26,166 | 33,578 | 43,770 | ||||||||
Net new additions | 2,114 | 2,882 | 1,127 | 1,475 | 1,670 | 2,132 | ||||||||
Ending balance as of 6/30/15 | 49,176 | 67,530 | 20,923 | 27,641 | 35,248 | 45,902 | ||||||||
Sequential growth % | 4 | % | 4 | % | 6 | % | 6 | % | 5 | % | 5 | % |
• | Net new physicians and providers added to the network since Q2 2014 were as follows: |
athenaCollector | athenaClinicals | athenaCommunicator | ||||||||||||
Active physicians and providers: | Physicians | Providers | Physicians | Providers | Physicians | Providers | ||||||||
Beginning balance as of 6/30/14 | 39,686 | 55,425 | 14,672 | 19,733 | 25,837 | 33,976 | ||||||||
Net new additions | 9,490 | 12,105 | 6,251 | 7,908 | 9,411 | 11,926 | ||||||||
Ending balance as of 6/30/15 | 49,176 | 67,530 | 20,923 | 27,641 | 35,248 | 45,902 | ||||||||
Y/Y growth % | 24 | % | 22 | % | 43 | % | 40 | % | 36 | % | 35 | % |
• | 522 athenaCoordinator receivers were added to the network, bringing our athenaCoordinator receiver base to 6,706 receivers |
Q2 2015 | Q2 2014 | Y/Y Growth% | ||
athenahealth-branded | $209.1 | $170.3 | 23 | % |
Epocrates-branded | $11.6 | $11.3 | 3 | % |
Third-party tenant and other non-core | $4.0 | $4.3 | (7 | )% |
Consolidated Revenue | $224.7 | $185.9 | 21 | % |
YTD Q2 2015 | YTD Q2 2014 | Y/Y Growth% | ||
athenahealth-branded | $401.2 | $318.5 | 26 | % |
Epocrates-branded | $22.4 | $21.9 | 2 | % |
Third-party tenant and other non-core | $7.5 | $8.6 | (13 | )% |
Consolidated Revenue | $431.1 | $349.0 | 24 | % |
For the Fiscal Year Ending December 31, 2015 | |
Forward-Looking Guidance | |
GAAP Total Revenue | $905 - $925 million |
Non-GAAP Adjusted Gross Margin | 62.5% - 63.5% |
Non-GAAP Adjusted Operating Income | $75 - $85 million |
Non-GAAP Adjusted Net Income per Diluted Share | $1.10 - $1.20 |
Non-GAAP Tax Rate | 40% |
• | We expect GAAP Total Revenue to be at or above the mid-point of the $905 million to $925 million guidance range. |
• | We expect Non-GAAP Adjusted Gross Margin to be at or above the mid-point of the 62.5% to 63.5% guidance range. |
• | We expect Non-GAAP Adjusted Operating Income to be at or above the mid-point of the $75 million to $85 million guidance range. |
• | Finally, we expect Non-GAAP Adjusted Net Income per Diluted share to be at or above the mid-point of the $1.10 to $1.20 guidance range. |
• | Marquette Physician Practices (~200 physicians, ~250 providers) went live on athenaCollector, athenaCommunicator, and athenaCoordinator Analytics in April 2015. |
• | Women’s Health USA (~220 physicians, ~260 providers) went live on our full suite of services, athenaOne, in waves during Q2 2015 while its In Vitro Sciences business went live on athenaCollector and athenaCommunicator in Q2 2015. |
• | Ascension Health (over 4,000 providers) continued the phased rollout of athenaCollector, athenaCommunicator, and athenaCoordinator Analytics and brought seven waves live in Q2 2015. |
• | CareWell Urgent Care (~50 providers) went live on our full suite of services, athenaOne, in July 2015. |
Three Months Ended June 30, | Six Months Ended June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Stock-based compensation charged to Condensed Consolidated Statements of Income: | |||||||||||||||
Direct operating | $ | 3,603 | $ | 3,222 | $ | 7,299 | $ | 5,818 | |||||||
Selling and marketing | 4,631 | 4,202 | 9,583 | 7,226 | |||||||||||
Research and development | 2,296 | 2,135 | 4,543 | 3,800 | |||||||||||
General and administrative | 6,559 | 4,655 | 11,538 | 9,721 | |||||||||||
Total stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Amortization of capitalized stock-based compensation related to software development (1) | 835 | 481 | 1,768 | 880 | |||||||||||
Total | $ | 17,924 | $ | 14,695 | $ | 34,731 | $ | 27,445 | |||||||
(1) | In addition, for the three months ended June 30, 2015, and 2014, $1.7 million and $1.0 million, respectively, of stock-based compensation was capitalized in the line item Capitalized software costs, net in the Condensed Consolidated Balance Sheets for which $0.8 million and $0.5 million, respectively, of amortization was included in the line item Depreciation and amortization in the Condensed Consolidated Statements of Income. For the six months ended June 30, 2015, and 2014, $3.6 million and $1.8 million, respectively, of stock-based compensation was capitalized in the line item Capitalized software costs, net in the Condensed Consolidated Balance Sheets for which $1.8 million and $0.9 million, respectively, of amortization was included in the line item Depreciation and amortization in the Condensed Consolidated Statements of Income. |
Three Months Ended June 30, | Six Months Ended June 30, | ||||||||||||||
Amortization of purchased intangible assets allocated to: | 2015 | 2014 | 2015 | 2014 | |||||||||||
Direct operating | $ | 3,726 | $ | 2,716 | $ | 7,515 | $ | 6,655 | |||||||
Selling and marketing | 2,462 | 5,820 | 4,746 | 8,971 | |||||||||||
Total amortization of purchased intangible assets | $ | 6,188 | $ | 8,536 | $ | 12,261 | $ | 15,626 | |||||||
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Total revenue | $ | 224,694 | $ | 185,922 | $ | 431,128 | $ | 348,957 | |||||||
Direct operating expense | 89,899 | 74,774 | 174,456 | 146,922 | |||||||||||
Total revenue less direct operating expense | 134,795 | 111,148 | 256,672 | 202,035 | |||||||||||
Add: Stock-based compensation allocated to direct operating expense | 3,603 | 3,222 | 7,299 | 5,818 | |||||||||||
Add: Amortization of purchased intangible assets allocated to direct operating expense | 3,726 | 2,716 | 7,515 | 6,655 | |||||||||||
Non-GAAP Adjusted Gross Profit | $ | 142,124 | $ | 117,086 | $ | 271,486 | $ | 214,508 | |||||||
Non-GAAP Adjusted Gross Margin | 63.3 | % | 63.0 | % | 63.0 | % | 61.5 | % |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Total revenue | $ | 224,694 | $ | 185,922 | $ | 431,128 | $ | 348,957 | |||||||
GAAP net income (loss) | 9,349 | (2,162 | ) | 517 | (10,217 | ) | |||||||||
Add: Provision for (benefit) from income taxes | 8,010 | (739 | ) | 4,047 | (5,221 | ) | |||||||||
Add: Total other (income) expense | (19,568 | ) | 1,281 | (18,553 | ) | 2,717 | |||||||||
Add: Stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Add: Depreciation and amortization | 22,101 | 15,186 | 42,453 | 29,435 | |||||||||||
Add: Amortization of purchased intangible assets | 6,188 | 8,536 | 12,261 | 15,626 | |||||||||||
Add: Integration and transaction costs | — | — | 964 | — | |||||||||||
Add: Lease termination costs | 261 | — | 4,446 | — | |||||||||||
Non-GAAP Adjusted EBITDA | $ | 43,430 | $ | 36,316 | $ | 79,098 | $ | 58,905 | |||||||
Non-GAAP Adjusted EBITDA Margin | 19.3 | % | 19.5 | % | 18.3 | % | 16.9 | % |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
Total revenue | $ | 224,694 | $ | 185,922 | $ | 431,128 | $ | 348,957 | |||||||
GAAP net income (loss) | 9,349 | (2,162 | ) | 517 | (10,217 | ) | |||||||||
Add: Provision for (benefit) from income taxes | 8,010 | (739 | ) | 4,047 | (5,221 | ) | |||||||||
Add: Total other (income) expense | (19,568 | ) | 1,281 | (18,553 | ) | 2,717 | |||||||||
Add: Stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 835 | 481 | 1,768 | 880 | |||||||||||
Add: Amortization of purchased intangible assets | 6,188 | 8,536 | 12,261 | 15,626 | |||||||||||
Add: Integration and transaction costs | — | — | 964 | — | |||||||||||
Add: Lease termination costs | 261 | — | 4,446 | — | |||||||||||
Non-GAAP Adjusted Operating Income | $ | 22,164 | $ | 21,611 | $ | 38,413 | $ | 30,350 | |||||||
Non-GAAP Adjusted Operating Income Margin | 9.9 | % | 11.6 | % | 8.9 | % | 8.7 | % |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
GAAP net income (loss) | $ | 9,349 | $ | (2,162 | ) | $ | 517 | $ | (10,217 | ) | |||||
Add: Stock-based compensation expense | 17,089 | 14,214 | 32,963 | 26,565 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 835 | 481 | 1,768 | 880 | |||||||||||
Add: Amortization of purchased intangible assets | 6,188 | 8,536 | 12,261 | 15,626 | |||||||||||
Add: Integration and transaction costs | — | — | 964 | — | |||||||||||
Add: Lease termination costs | 261 | — | 4,446 | — | |||||||||||
Less: Gain on sale of marketable securities | (21,071 | ) | — | (21,071 | ) | — | |||||||||
Sub-total of tax deductible items | 3,302 | 23,231 | 31,331 | 43,071 | |||||||||||
Less: Tax impact of tax deductible items (1) | (1,321 | ) | (9,292 | ) | (12,532 | ) | (17,228 | ) | |||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | 1,067 | 421 | 2,221 | 954 | |||||||||||
Non-GAAP Adjusted Net Income | $ | 12,397 | $ | 12,198 | $ | 21,537 | $ | 16,580 | |||||||
Weighted average shares - diluted | 39,340 | 37,860 | 39,338 | 37,673 | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.32 | $ | 0.32 | $ | 0.55 | $ | 0.44 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. We used a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) in any one period could result in a volatile GAAP effective tax rate. |
(unaudited, in thousands) | Three Months Ended | Six Months Ended | |||||||||||||
June 30, | June 30, | ||||||||||||||
2015 | 2014 | 2015 | 2014 | ||||||||||||
GAAP net income (loss) per share - diluted | $ | 0.24 | $ | (0.06 | ) | $ | 0.01 | $ | (0.27 | ) | |||||
Add: Stock-based compensation expense | 0.43 | 0.38 | 0.84 | 0.71 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 0.02 | 0.01 | 0.04 | 0.02 | |||||||||||
Add: Amortization of purchased intangible assets | 0.16 | 0.23 | 0.31 | 0.41 | |||||||||||
Add: Integration and transaction costs | — | — | 0.02 | — | |||||||||||
Add: Lease termination costs | 0.01 | — | 0.11 | — | |||||||||||
Less: Gain on sale of marketable securities | (0.54 | ) | — | (0.54 | ) | — | |||||||||
Sub-total of tax deductible items | 0.08 | 0.61 | 0.80 | 1.14 | |||||||||||
Less: Tax impact of tax deductible items (1) | (0.03 | ) | (0.25 | ) | (0.32 | ) | (0.46 | ) | |||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | 0.03 | 0.01 | 0.06 | 0.03 | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.32 | $ | 0.32 | $ | 0.55 | $ | 0.44 | |||||||
Weighted average shares - diluted | 39,340 | 37,860 | 39,338 | 37,673 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. We used a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) in any one period could result in a volatile GAAP effective tax rate. |
• | Stock-based compensation expense and amortization of capitalized stock-based compensation related to software development — excluded because these are non-cash expenditures that management does not consider part of ongoing operating results when assessing the performance of our business, and also because the total amount of the expenditure is partially outside of our control because it is based on factors such as stock price, volatility, and interest rates, which may be unrelated to our performance during the period in which the expenses are incurred. |
• | Amortization of purchased intangible assets — purchased intangible assets are amortized over their estimated useful lives and generally cannot be changed or influenced by management after the acquisition. Accordingly, this item is not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Integration and transaction costs — Integration costs are the severance payments and retention bonuses for certain employees relating to the RazorInsights acquisition. Transaction costs are non-recurring costs related to specific transactions. Accordingly, management believes that such expenses do not have a direct correlation to future business operations, and therefore, these costs are not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Lease termination costs — represents costs to terminate certain lease agreements. Management does not believe such costs accurately reflect the performance of our ongoing operations for the period in which such costs are incurred. |
• | Gain on sale of marketable securities — represents gain on sale of marketable securities. Management does not believe such gains accurately reflect the performance of our ongoing operations for the period in which such gains are reported. |
• | Non-GAAP tax rate — We use a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) in any one period could result in a volatile GAAP effective tax rate. |
Fiscal Year 2014 | Fiscal Year 2015 | ||||||||||||||
Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | ||||||||||
Client Base | |||||||||||||||
Total Physicians on athenaCollector | 37,663 | 39,686 | 43,106 | 45,423 | 47,062 | 49,176 | |||||||||
Total Providers on athenaCollector | 52,886 | 55,425 | 59,415 | 62,349 | 64,648 | 67,530 | |||||||||
Total Physicians on athenaClinicals | 13,521 | 14,672 | 17,458 | 18,811 | 19,796 | 20,923 | |||||||||
Total Providers on athenaClinicals | 18,343 | 19,733 | 23,053 | 24,804 | 26,166 | 27,641 | |||||||||
Total Physicians on athenaCommunicator | 24,030 | 25,837 | 29,683 | 32,163 | 33,578 | 35,248 | |||||||||
Total Providers on athenaCommunicator | 31,707 | 33,976 | 38,699 | 41,777 | 43,770 | 45,902 | |||||||||
Client Performance | |||||||||||||||
Net Promoter Score | 44.7 | 41.2 | 47.5 | 42.0 | 42.3 | 40.5 | |||||||||
Client Days in Accounts Receivable (“DAR”) | 41.1 | 39.0 | 39.2 | 38.8 | 41.1 | 40.8 | |||||||||
First Pass Resolution (“FPR”) Rate | 93.5 | % | 93.7 | % | 93.7 | % | 94.3 | % | 93.7 | % | 94.0 | % | |||
Electronic Remittance Advice (“ERA”) Rate | 82.3 | % | 82.6 | % | 82.8 | % | 84.6 | % | 83.2 | % | 82.9 | % | |||
Total Claims Submitted | 25,785,710 | 28,177,665 | 29,169,062 | 32,864,269 | 32,809,734 | 35,002,061 | |||||||||
Total Client Collections ($) | 3,172,115,234 | 3,679,375,661 | 3,843,394,756 | 4,263,271,914 | 4,110,989,781 | 4,633,427,941 | |||||||||
Total Working Days | 61 | 64 | 64 | 62 | 61 | 64 | |||||||||
Employees | |||||||||||||||
Direct | 1,573 | 1,633 | 1,698 | 1,797 | 1,914 | 2,123 | |||||||||
Selling & Marketing | 509 | 556 | 569 | 582 | 602 | 649 | |||||||||
Research & Development | 717 | 812 | 918 | 952 | 1,010 | 1,172 | |||||||||
General & Administrative | 289 | 311 | 340 | 345 | 351 | 380 | |||||||||
Total Employees | 3,088 | 3,312 | 3,525 | 3,677 | 3,877 | 4,324 | |||||||||
Quota Carrying Sales Force | |||||||||||||||
Total Quota Carrying Sales Representatives | 133 | 140 | 142 | 153 | 150 | 151 |
Supplemental Metrics Definitions | |
Client Base | |
Total Physicians on athenaCollector | The number of physicians that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. Examples of physicians include Medical Doctors (“MDs”) and Doctors of Osteopathic Medicine (“DOs”). |
Total Providers on athenaCollector | The number of providers, including physicians, that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. Examples of non-physician providers are Nurse Practitioners (“NPs”) and Registered Nurses (“RNs”). |
Total Physicians on athenaClinicals | The number of physicians that have rendered a service through the athenaClinicals platform which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. |
Total Providers on athenaClinicals | The number of providers, including physicians, that have rendered a service through the athenaClinicals platform which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. |
Total Physicians on athenaCommunicator | The number of physicians that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform and whose practice is actively using athenaCommunicator. |
Total Providers on athenaCommunicator | The number of providers, including physicians, that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform and whose practice is actively using athenaCommunicator. |
Client Performance | |
Net Promoter Score | The percentage of clients who chose 9 or 10 (defined as promoters) less the percentage of clients who chose 0 through 6 ( defined as detractors) on a scale of 1 to 10 when asked if they would recommend athenahealth to a trusted friend or colleague. These responses are generated from a "client listening" survey that the Company conducts for its client base twice per year. |
Client Days in Accounts Receivable (“DAR”) | The average number of days that it takes outstanding balances on claims to be resolved, e.g. paid, for clients on athenaCollector. Clients that have been live less than 90 days are excluded, as well as clients who are terminating services. |
First Pass Resolution (“FPR”) Rate | Approximates the percentage of primary claims that are favorably adjudicated and closed after a single submission during the period. Currently, the FPR rate is calculated on a monthly basis, and certain practices are excluded (e.g. those that have been live for less than 90 days). |
Electronic Remittance Advice (“ERA”) Rate | Remittance refers to the information about payments (a/k/a explanations of benefits) received from insurance companies during the period. The ERA rate reflects the percentage of total charges that were posted using electronic remittance. |
Total Claims Submitted | The number of claims billed through athenaNet during the period. |
Total Client Collections | The dollar value of collections posted on behalf of clients during the period. |
Total Working Days | The total number of days during the quarter minus weekends and U.S. Post Office holidays. |
Employees | |
Direct | The total number of full time equivalent individuals (“FTEs”) employed by athenahealth to support its service operations as of quarter end. This team includes production systems, enrollment services, paper claim submission, claim resolution, clinical operations, professional services, account management, and client services. |
Selling & Marketing | The total number of FTEs employed by athenahealth to support its sales and marketing efforts as of quarter end. This team includes sales representatives, business development staff and the marketing team. |
Research & Development | The total number of FTEs employed by athenahealth to support its research and development efforts as of quarter end. This team includes product development and product management. |
General & Administrative | The total number of FTEs employed by athenahealth to support its general and administrative functions as of quarter end. This team includes finance, human resources, compliance, learning and development, internal audit, corporate technology, recruiting, facilities, and legal. |
Total Employees | The total number of FTEs employed by athenahealth as of quarter end. This number excludes interns and seasonal employees. |
Total Quota Carrying Sales Representatives | The total number of athenahealth-branded services sales representatives who carry quota for net new annual recurring revenue as of quarter end. |
Corporate Scorecard Metrics Definitions | |
Stability | |
Voluntary Turnover | A quarterly average of the number of voluntary terminations divided by starting headcount. Voluntary turnover excludes employees on action plans or employees on counseling out plans. |
Employee Engagement | Quarterly engagement survey results for employees.. Employee engagement results are reported in Q2 and Q4 only. |
Performance | |
Client Days in Accounts Receivable (“DAR”) | The average number of days that it takes outstanding balances on claims to be resolved, e.g. paid, for clients on athenaCollector. Clients that have been live less than 90 days are excluded, as well as clients who are terminating services. |
Closed-Loop Order Rate | The percent of orders that are tied within 90 days of order submission (Non-Rx) and the percent of Rx orders with notification that the prescription was received by the patient based on claim history or refill requests (Rx). |
Satisfaction | |
Net Promoter Score | Survey respondents from athenaOne survey (sample includes all clients live, surveyed on a bi-annual basis) are categorized as detractors (0-6 score for "likelihood to recommend"), passives (7-8), and promoters (9-10). The Net Promoter Score is calculated by subtracting the % of detractors from the % of promoters. |
Financial | |
Bookings | The annualized value of deals sold. |
Total Revenue | Total consolidated revenue. |
Non-GAAP Adjusted Operating Income | Total non-GAAP adjusted operating income. |
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MQ\/-\1ZQ;W&;_P`A+?\`MNUCNIHK34?+151/M5LD-QA%5/WV455*@?0%3.#C
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M7C)1C>+W2T6TELK)?')Z6UL^BL4XR3C.&\=GNUK%[O\`P16O2ZV;/(_A'_P2
M7\1_"O\`8J^#7PU'Q/\`#][XR_9]UZ#6O!'BD>#)8[1!''+"T-]8'4&:X$D-
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