Delaware | 001-33689 | 04-3387530 | ||
(State or other jurisdiction of incorporation) | (Commission File Number) | (IRS Employer Identification No.) |
311 Arsenal Street, Watertown, MA | 02472 | |||
(Address of principal executive offices) | (Zip Code) |
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions: | ||
[ ] | Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425) | |
[ ] | Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12) | |
[ ] | Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b)) | |
[ ] | Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c)) |
Item 2.02 | Results of Operations and Financial Condition. |
Exhibit No. | Description | |
99.1 | Press release issued by athenahealth, Inc. on October 16, 2014, furnished herewith. | |
99.2 | Prepared remarks dated as of October 16, 2014, furnished herewith. |
athenahealth, Inc. | ||
(Registrant) | ||
October 16, 2014 | /s/ KRISTI A. MATUS | |
Kristi A. Matus | ||
Executive Vice President and Chief Financial & Administrative Officer |
Exhibit No. | Description | |
99.1 | Press release issued by athenahealth, Inc. on October 16, 2014, furnished herewith. | |
99.2 | Prepared remarks dated as of October 16, 2014, furnished herewith. |
• | 26% Revenue Growth Over Third Quarter of 2013 |
• | Non-GAAP Adjusted Operating Income of $18.5 million |
• | GAAP Net Loss of $1.6 million, or $0.04 Per Diluted Share |
• | Non-GAAP Adjusted Net Income of $10.4 million, or $0.27 Per Diluted Share |
• | Grew net new active physicians on athenaCollector® (3,420 physicians added), athenaClinicals® (2,786 physicians added), and athenaCommunicator® (3,846 physicians added) for the three months ended September 30, 2014, compared to athenaCollector (2,715 physicians added), athenaClinicals (1,343 physicians added), and athenaCommunicator (3,499 physicians added) in the same period last year. |
• | Total revenue for the three months ended September 30, 2014, was $190.4 million, compared to $151.5 million in the same period last year, an increase of 26%. |
◦ | Revenue from athenahealth-branded services was $175.6 million, an increase of 31% over $134.3 million for the three months ended September 30, 2013. |
◦ | Revenue from Epocrates-branded services was $9.8 million, a decrease of 27% from $13.4 million for the three months ended September 30, 2013. |
◦ | Third-party tenant and other non-core revenue was $5.0 million, an increase of 32% over $3.8 million for the three months ended September 30, 2013. |
• | For the three months ended September 30, 2014, Non-GAAP Adjusted Gross Margin was 61.2%, down slightly from 61.9% in the same period last year. |
• | For the three months ended September 30, 2014, Non-GAAP Adjusted Operating Income was $18.5 million, or 9.7% of total revenue, compared to $19.3 million, or 12.7% of total revenue, in the same period last year. |
• | For the three months ended September 30, 2014, GAAP Net Loss was $1.6 million, or $0.04 per diluted share, compared to GAAP Net Income of $1.2 million, or $0.03 per diluted share, in the same period last year. |
• | For the three months ended September 30, 2014, Non-GAAP Adjusted Net Income was $10.4 million, or $0.27 per diluted share, compared to $11.2 million, or $0.29 per diluted share, in the same period last year. |
◦ | For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. If this approach had been used for the three months ended September 30, 2013, Non-GAAP Adjusted Net Income per Diluted Share would have been $0.28 instead of $0.29. |
For the Fiscal Year Ending December 31, 2014 | |
Forward-Looking Guidance | |
GAAP Total Revenue | $725 - $755 million |
Non-GAAP Adjusted Gross Margin | 62.5% - 63.5% |
Non-GAAP Adjusted Operating Income | $70 - $80 million |
Non-GAAP Adjusted Net Income per Diluted Share | $0.98 - $1.10 |
Non-GAAP Tax Rate | 40% |
• | We expect GAAP Total Revenue to be at or above the mid-point of the $725 million to $755 million guidance range. |
• | We expect Non-GAAP Adjusted Gross Margin to be close to the mid-point of the 62.5% to 63.5% guidance range. |
• | We expect Non-GAAP Adjusted Operating Income to be at or above the mid-point of the $70 million to $80 million guidance range. |
• | Finally, we expect Non-GAAP Adjusted Net Income per Diluted share to be close to the high end of the $0.98 to $1.10 guidance range. |
September 30, 2014 | December 31, 2013 | |||||||
Assets | ||||||||
Current assets: | ||||||||
Cash and cash equivalents | $ | 59,530 | $ | 65,002 | ||||
Marketable securities | 45,290 | — | ||||||
Accounts receivable, net | 101,507 | 87,343 | ||||||
Restricted cash | 45 | 3,000 | ||||||
Deferred tax assets, net | 120 | 6,118 | ||||||
Prepaid expenses and other current assets | 23,057 | 17,194 | ||||||
Total current assets | 229,549 | 178,657 | ||||||
Property and equipment, net | 259,660 | 213,018 | ||||||
Capitalized software costs, net | 51,243 | 29,987 | ||||||
Purchased intangible assets, net | 145,543 | 168,364 | ||||||
Goodwill | 198,049 | 198,049 | ||||||
Investments and other assets | 7,547 | 8,321 | ||||||
Total assets | $ | 891,591 | $ | 796,396 | ||||
Liabilities & Stockholders’ Equity | ||||||||
Current liabilities: | ||||||||
Accounts payable | 10,404 | 3,930 | ||||||
Accrued compensation | 54,982 | 44,444 | ||||||
Accrued expenses | 45,154 | 24,380 | ||||||
Line of credit | $ | 35,000 | $ | 35,000 | ||||
Long-term debt | 15,000 | 15,000 | ||||||
Deferred revenue | 27,680 | 27,002 | ||||||
Deferred tax liability, net | 8,737 | — | ||||||
Total current liabilities | 196,957 | 149,756 | ||||||
Deferred rent, net of current portion | 13,237 | 1,478 | ||||||
Long-term debt, net of current portion | 162,500 | 173,750 | ||||||
Deferred revenue, net of current portion | 54,323 | 53,172 | ||||||
Long-term deferred tax liability, net | 18,728 | 21,421 | ||||||
Other long-term liabilities | 6,497 | 5,511 | ||||||
Total liabilities | 452,242 | 405,088 | ||||||
Stockholders’ equity: | ||||||||
Preferred stock, $0.01 par value: 5,000 shares authorized; no shares issued and outstanding at September 30, 2014 and December 31, 2013 | — | — | ||||||
Common stock, $0.01 par value: 125,000 shares authorized; 39,350 shares issued and 38,072 shares outstanding at September 30, 2014; 38,600 shares issued and 37,322 shares outstanding at December 31, 2013 | 394 | 387 | ||||||
Additional paid-in capital | 413,125 | 380,967 | ||||||
Treasury stock, at cost, 1,278 shares | (1,200 | ) | (1,200 | ) | ||||
Accumulated other comprehensive income (loss) | 27,278 | (446 | ) | |||||
Retained (deficit) earnings | (248 | ) | 11,600 | |||||
Total stockholders’ equity | 439,349 | 391,308 | ||||||
Total liabilities and stockholders’ equity | $ | 891,591 | $ | 796,396 |
Three Months Ended September 30, | Nine Months Ended September 30, | |||||||||||||||
2014 | 2013 | 2014 | 2013 | |||||||||||||
Revenue: | ||||||||||||||||
Business services | $ | 179,711 | $ | 141,326 | $ | 510,162 | $ | 400,708 | ||||||||
Implementation and other | 10,717 | 10,201 | 29,223 | 22,716 | ||||||||||||
Total revenue | 190,428 | 151,527 | 539,385 | 423,424 | ||||||||||||
Expense: | ||||||||||||||||
Direct operating | 79,343 | 63,245 | 226,265 | 175,820 | ||||||||||||
Selling and marketing | 45,206 | 37,584 | 139,155 | 111,541 | ||||||||||||
Research and development | 18,087 | 15,104 | 49,659 | 41,317 | ||||||||||||
General and administrative | 31,800 | 21,690 | 91,600 | 77,437 | ||||||||||||
Depreciation and amortization | 17,258 | 11,263 | 46,693 | 30,711 | ||||||||||||
Total expense | 191,694 | 148,886 | 553,372 | 436,826 | ||||||||||||
Operating (loss) income | (1,266 | ) | 2,641 | (13,987 | ) | (13,402 | ) | |||||||||
Other (expense) income: | ||||||||||||||||
Interest expense | (1,244 | ) | (1,421 | ) | (3,784 | ) | (2,586 | ) | ||||||||
Other income (expense) | 26 | 30 | (151 | ) | 147 | |||||||||||
Total other expense | (1,218 | ) | (1,391 | ) | (3,935 | ) | (2,439 | ) | ||||||||
(Loss) income before income tax benefit (provision) | (2,484 | ) | 1,250 | (17,922 | ) | (15,841 | ) | |||||||||
Income tax benefit (provision) | 853 | (80 | ) | 6,074 | 5,290 | |||||||||||
Net (loss) income | $ | (1,631 | ) | $ | 1,170 | $ | (11,848 | ) | $ | (10,551 | ) | |||||
Net (loss) income per share – Basic | $ | (0.04 | ) | $ | 0.03 | $ | (0.31 | ) | $ | (0.29 | ) | |||||
Net (loss) income per share – Diluted | $ | (0.04 | ) | $ | 0.03 | $ | (0.31 | ) | $ | (0.29 | ) | |||||
Weighted average shares used in computing net (loss) income per share: | ||||||||||||||||
Basic | 37,999 | 36,970 | 37,783 | 36,722 | ||||||||||||
Diluted | 37,999 | 38,343 | 37,783 | 36,722 |
Nine Months Ended September 30, | ||||||||
2014 | 2013 | |||||||
CASH FLOWS FROM OPERATING ACTIVITIES: | ||||||||
Net loss | $ | (11,848 | ) | $ | (10,551 | ) | ||
Adjustments to reconcile net loss to net cash provided by operating activities: | ||||||||
Depreciation and amortization | 69,416 | 43,674 | ||||||
Deferred income tax | (6,494 | ) | (5,395 | ) | ||||
Stock-based compensation expense | 38,986 | 33,725 | ||||||
Other reconciling adjustments | 121 | 392 | ||||||
Changes in operating assets and liabilities: | ||||||||
Accounts receivable, net | (14,164 | ) | (12,357 | ) | ||||
Prepaid expenses and other current assets | (6,352 | ) | (4,322 | ) | ||||
Other long-term assets | 18 | 600 | ||||||
Accounts payable | 5,070 | 7,401 | ||||||
Accrued expenses and other long-term liabilities | 8,387 | 1,004 | ||||||
Accrued compensation | 10,379 | 1,949 | ||||||
Deferred revenue | 1,830 | 2,342 | ||||||
Deferred rent | 8,792 | (2,259 | ) | |||||
Net cash provided by operating activities | 104,141 | 56,203 | ||||||
CASH FLOWS FROM INVESTING ACTIVITIES: | ||||||||
Capitalized software development costs | (41,232 | ) | (21,320 | ) | ||||
Purchases of property and equipment | (51,131 | ) | (21,405 | ) | ||||
Proceeds from sales and maturities of investments | — | 56,245 | ||||||
Purchases of investments | — | (2,000 | ) | |||||
Payments on acquisitions, net of cash acquired | — | (410,161 | ) | |||||
Change in restricted cash | 2,955 | 1,357 | ||||||
Other investing activities | (250 | ) | — | |||||
Net cash used in investing activities | (89,658 | ) | (397,284 | ) | ||||
CASH FLOWS FROM FINANCING ACTIVITIES: | ||||||||
Proceeds from issuance of common stock under stock plans and warrants | 19,723 | 25,139 | ||||||
Taxes paid related to net share settlement of stock awards | (28,302 | ) | (11,093 | ) | ||||
Proceeds from line of credit | — | 155,000 | ||||||
Proceeds from long-term debt | — | 200,000 | ||||||
Payments for long-term debt | (11,250 | ) | (7,500 | ) | ||||
Payments for line of credit | — | (105,000 | ) | |||||
Payment of contingent consideration accrued at acquisition date | — | (525 | ) | |||||
Net settlement of acquired company’s board of directors equity shares | — | (5,806 | ) | |||||
Debt issuance costs | — | (1,699 | ) | |||||
Net cash (used in) provided by financing activities | (19,829 | ) | 248,516 | |||||
Effects of exchange rate changes on cash and cash equivalents | (126 | ) | (149 | ) | ||||
Net decrease in cash and cash equivalents | (5,472 | ) | (92,714 | ) | ||||
Cash and cash equivalents at beginning of period | 65,002 | 154,988 | ||||||
Cash and cash equivalents at end of period | $ | 59,530 | $ | 62,274 |
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Stock-based compensation charged to Condensed Consolidated Statements of Income: | |||||||||||||||
Direct operating | $ | 2,987 | $ | 1,854 | $ | 8,806 | $ | 5,618 | |||||||
Selling and marketing | 3,652 | 3,058 | 10,878 | 9,209 | |||||||||||
Research and development | 1,499 | 959 | 5,298 | 3,247 | |||||||||||
General and administrative | 4,283 | 3,891 | 14,004 | 15,650 | |||||||||||
Total stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Amortization of capitalized stock-based compensation related to software development (1) | 635 | 302 | 1,515 | 680 | |||||||||||
Total | $ | 13,056 | $ | 10,064 | $ | 40,501 | $ | 34,404 | |||||||
(1) | In addition, for the three months ended September 30, 2014, and 2013, $1.7 million and $0.8 million, respectively, of stock-based compensation was capitalized in the line item Capitalized Software Costs, net in the Condensed Consolidated Balance Sheets for which $0.6 million and $0.3 million, respectively, of amortization was included in the line item Depreciation and Amortization in the Condensed Consolidated Statements of Income. For the nine months ended September 30, 2014, and 2013, $3.5 million and $1.7 million, respectively, of stock-based compensation was capitalized in the line item Capitalized Software Costs, net in the Condensed Consolidated Balance Sheets for which $1.5 million and $0.7 million, respectively, of amortization was included in the line item Depreciation and Amortization in the Condensed Consolidated Statements of Income. |
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
Amortization of purchased intangible assets allocated to: | 2014 | 2013 | 2014 | 2013 | |||||||||||
Direct operating | $ | 2,534 | $ | 3,695 | $ | 9,189 | $ | 7,840 | |||||||
Selling and marketing | 4,206 | 2,421 | 13,178 | 4,842 | |||||||||||
Total amortization of purchased intangible assets | $ | 6,740 | $ | 6,116 | $ | 22,367 | $ | 12,682 | |||||||
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Total revenue | $ | 190,428 | $ | 151,527 | $ | 539,385 | $ | 423,424 | |||||||
Direct operating expense | 79,343 | 63,245 | 226,265 | 175,820 | |||||||||||
Total revenue less direct operating expense | 111,085 | 88,282 | 313,120 | 247,604 | |||||||||||
Add: Stock-based compensation allocated to direct operating expense | 2,987 | 1,854 | 8,806 | 5,618 | |||||||||||
Add: Amortization of purchased intangible assets allocated to direct operating expense | 2,534 | 3,695 | 9,189 | 7,840 | |||||||||||
Non-GAAP Adjusted Gross Profit | $ | 116,606 | $ | 93,831 | $ | 331,115 | $ | 261,062 | |||||||
Non-GAAP Adjusted Gross Margin | 61.2 | % | 61.9 | % | 61.4 | % | 61.7 | % |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Total Revenue | $ | 190,428 | $ | 151,527 | $ | 539,385 | $ | 423,424 | |||||||
GAAP net (loss) income | (1,631 | ) | 1,170 | (11,848 | ) | (10,551 | ) | ||||||||
Add: (Benefit from) provision for income taxes | (853 | ) | 80 | (6,074 | ) | (5,290 | ) | ||||||||
Add: Total other expense | 1,218 | 1,391 | 3,935 | 2,439 | |||||||||||
Add: Stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Add: Depreciation and amortization | 17,258 | 11,263 | 46,693 | 30,711 | |||||||||||
Add: Amortization of purchased intangible assets | 6,740 | 6,116 | 22,367 | 12,682 | |||||||||||
Add: Integration and transaction costs | — | 454 | — | 6,468 | |||||||||||
Add: Non-tax deductible transaction costs | — | — | — | 2,159 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (2,468 | ) | ||||||||||
Non-GAAP Adjusted EBITDA | $ | 35,153 | $ | 30,236 | $ | 94,059 | $ | 69,874 | |||||||
Non-GAAP Adjusted EBITDA Margin | 18.5 | % | 20.0 | % | 17.4 | % | 16.5 | % |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Total revenue | $ | 190,428 | $ | 151,527 | $ | 539,385 | $ | 423,424 | |||||||
GAAP net (loss) income | (1,631 | ) | 1,170 | (11,848 | ) | (10,551 | ) | ||||||||
Add: (Benefit from) provision for income taxes | (853 | ) | 80 | (6,074 | ) | (5,290 | ) | ||||||||
Add: Total other expense | 1,218 | 1,391 | 3,935 | 2,439 | |||||||||||
Add: Stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 635 | 302 | 1,515 | 680 | |||||||||||
Add: Amortization of purchased intangible assets | 6,740 | 6,116 | 22,367 | 12,682 | |||||||||||
Add: Integration and transaction costs | — | 454 | — | 6,468 | |||||||||||
Add: Non-tax deductible transaction costs | — | — | — | 2,159 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (2,468 | ) | ||||||||||
Non-GAAP Adjusted Operating Income | $ | 18,530 | $ | 19,275 | $ | 48,881 | $ | 39,843 | |||||||
Non-GAAP Adjusted Operating Income Margin | 9.7 | % | 12.7 | % | 9.1 | % | 9.4 | % |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
GAAP net (loss) income | $ | (1,631 | ) | $ | 1,170 | $ | (11,848 | ) | $ | (10,551 | ) | ||||
Add: Stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 635 | 302 | 1,515 | 680 | |||||||||||
Add: Amortization of purchased intangible assets | 6,740 | 6,116 | 22,367 | 12,682 | |||||||||||
Add: Integration and transaction costs | — | 454 | — | 6,468 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (2,468 | ) | ||||||||||
Sub-total of tax deductible items | 19,796 | 16,634 | 62,868 | 51,086 | |||||||||||
Less: Tax impact of tax deductible items (1) | (7,918 | ) | (6,654 | ) | (25,147 | ) | (20,434 | ) | |||||||
Add: Non-tax deductible transaction costs | — | — | — | 2,159 | |||||||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | 140 | — | 1,095 | — | |||||||||||
Non-GAAP Adjusted Net Income | $ | 10,387 | $ | 11,150 | $ | 26,968 | $ | 22,260 | |||||||
Weighted average shares - diluted | 37,999 | 38,343 | 37,783 | 36,722 | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.27 | $ | 0.29 | $ | 0.71 | $ | 0.61 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. If this approach had been used for the three months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $(420) and our Non-GAAP Adjusted Net Income per Diluted Share would have been $0.28, or a decrease of $0.01. For the nine months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $183 and our Non-GAAP Adjusted Net Income per Diluted Share would have been unchanged at $0.61. |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
GAAP net (loss) income per share - diluted | $ | (0.04 | ) | $ | 0.03 | $ | (0.31 | ) | $ | (0.29 | ) | ||||
Add: Stock-based compensation expense | 0.33 | 0.25 | 1.03 | 0.92 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 0.02 | 0.01 | 0.04 | 0.02 | |||||||||||
Add: Amortization of purchased intangible assets | 0.18 | 0.16 | 0.59 | 0.35 | |||||||||||
Add: Integration and transaction costs | — | 0.01 | — | 0.18 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (0.07 | ) | ||||||||||
Sub-total of tax deductible items | 0.52 | 0.43 | 1.66 | 1.39 | |||||||||||
Less: Tax impact of tax deductible items (1) | (0.21 | ) | (0.17 | ) | (0.67 | ) | (0.56 | ) | |||||||
Add: Non-tax deductible transaction costs | — | — | — | 0.06 | |||||||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | — | — | 0.03 | — | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.27 | $ | 0.29 | $ | 0.71 | $ | 0.61 | |||||||
Weighted average shares - diluted | 37,999 | 38,343 | 37,783 | 36,722 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. If this approach had been used for the three months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $(420), and our Non-GAAP Adjusted Net Income per Diluted Share would have been $0.28, or a decrease of $0.01. For the nine months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $183 and our Non-GAAP Adjusted Net Income per Diluted Share would have been unchanged at $0.61. |
• | Stock-based compensation expense and amortization of capitalized stock-based compensation related to software development — excluded because these are non-cash expenditures that management does not consider part of ongoing operating results when assessing the performance of our business, and also because the total amount of the expenditure is partially outside of our control because it is based on factors such as stock price, volatility, and interest rates, which may be unrelated to our performance during the period in which the expenses are incurred. |
• | Amortization of purchased intangible assets — purchased intangible assets are amortized over their estimated useful lives and generally cannot be changed or influenced by management after the acquisition. Accordingly, this item is not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Integration costs — integration costs are the severance payments and retention bonuses for certain employees relating to the Epocrates acquisition. Accordingly, management believes that such expenses do not have a direct correlation to future business operations, and therefore, these costs are not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Transaction costs — transaction costs are non-recurring costs related to specific transactions. Accordingly, management believes that such expenses do not have a direct correlation to future business operations, and therefore, these costs are not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Gain on early termination of lease — Gain on early termination of lease was a non-recurring gain related to the early termination of the Arsenal on the Charles lease. Accordingly, this gain was not considered by management in making operating decisions, and management believes that this gain does not have a direct correlation to future business operations. Management does not believe such gain accurately reflects the performance of our ongoing operations for the period in which such gain was recorded. |
• | Non-GAAP tax rate — For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. |
• | Grew consolidated revenue by 26% and athenahealth-branded revenue by 31% over Q3 2013 |
• | Grew net new active physicians on athenaCollector® (3,420 physicians added), athenaClinicals® (2,786 physicians added), and athenaCommunicator® (3,846 physicians added) in Q3 2014, compared to athenaCollector (2,715 physicians added), athenaClinicals (1,343 physicians added), and athenaCommunicator (3,499 physicians added) in Q3 2013 |
• | Grew athenaCollector physicians by 28% over Q3 2013, representing continued strong network growth in 2014 |
• | Improved net promoter score from 41.2 in Q2 2014 to 47.5 in Q3 2014 |
• | Completed implementations at CaroMont Health (athenaCoordinator - Population Health Management), Hallmark Health (athenaCoordinator - Population Health Management), and Summit Medical Group (athenaClinicals and athenaCommunicator) |
• | Expanded our strategic relationship with Henry Schein, whereby our athenaNet® platform and Henry Schein’s Dentrix® Enterprise are expected to integrate to streamline reporting and reduce costs for Community Health Centers (“CHCs”) and Federally Qualified Health Centers (“FQHCs”) |
• | Opened offices in Atlanta, Georgia and San Francisco, California as part of our national growth strategy, increasing our foothold in major health care and technology markets |
• | Launched the MDP Accelerator, the third pillar of our MDP program, to further drive disruption in health care by fostering the growth of high-potential, early-stage start-ups |
• | Launched a reimagined developer portal via the MDP program, designed to streamline global connectivity with athenaNet |
• | Recognized for excellence in KLAS EMR Interoperability 2014 Report1; rated the top EMR vendor for overall contribution to interoperability success |
• | Updated our Meaningful Use Performance dashboard to reflect our 2014 Stage 2 performance: 36.6 percent of our eligible providers have either attested or are ready to attest for Stage 2 Meaningful Use as of Q2 2014, up from 18.6 percent as of Q1 2014 |
• | Continued to lead the industry in Meaningful Use Stage 2 attestations, making up 37.4 percent of attestations year-to-date based on Centers for Medicare & Medicaid Services data published through August 2014 |
• | Total revenue: |
◦ | $190.4 million in Q3 2014, representing 26% growth over $151.5 million in Q3 2013 |
▪ | athenahealth-branded revenue was $175.6 million in Q3 2014, representing 31% growth over $134.3 million for Q3 2013 |
▪ | Epocrates-branded revenue was $9.8 million, representing a 27% decline from $13.4 million for Q3 2013 |
▪ | Third-party tenant and other non-core revenue was $5.0 million, representing 32% growth over $3.8 million for Q3 2013 |
• | Non-GAAP Adjusted Gross Profit and Margin: |
◦ | $116.6 million, or 61.2% of total revenue, in Q3 2014, an increase of 24% over $93.8 million, or 61.9% of total revenue, in Q3 2013 |
◦ | Q3 2014 Non-GAAP Adjusted Gross Margin was impacted by higher implementation costs relating to the record physician additions onto athenaCollector and athenaClinicals in the quarter |
• | GAAP selling and marketing expense: |
◦ | $45.2 million, or 23.7% of total revenue, in Q3 2014, an increase of 20% over $37.6 million, or 24.8% of total revenue, in Q3 2013 |
• | GAAP research and development expense: |
◦ | $18.1 million, or 9.5% of total revenue, in Q3 2014, an increase of 20% over $15.1 million, or 10.0% of total revenue, in Q3 2013 |
• | GAAP general and administrative expense: |
◦ | $31.8 million, or 16.7% of total revenue, in Q3 2014, an increase of 47% from $21.7 million, or 14.3% of total revenue, in Q3 2013 |
• | Non-GAAP Adjusted EBITDA: |
◦ | $35.2 million, or 18.5% of total revenue, in Q3 2014, an increase of 16% from $30.2 million, or 20.0% of total revenue, in Q3 2013 |
• | Non-GAAP Adjusted Operating Income: |
◦ | $18.5 million, or 9.7% of total revenue, in Q3 2014, a decrease of 4% from $19.3 million, or 12.7% of total revenue, in Q3 2013 |
• | Non-GAAP Adjusted Net Income: |
◦ | $10.4 million, or $0.27 per diluted share, in Q3 2014, a decrease of 7% from $11.2 million, or $0.29 per diluted share, in Q3 2013 |
◦ | For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. If this approach had been used for the three months ended September 30, 2013, our Non-GAAP Adjusted Net Income per Diluted Share would have been $0.28 instead of $0.29. |
Q1 2014 Results | Q2 2014 Results | Q3 2014 Results | YTD Q3 2014 Results | |||||||||
Stability (10% weight) | ||||||||||||
Voluntary Turnover | 2.3 | % | 3.2 | % | 2.5 | % | 8.0 | % | ||||
Corporate Citizenship | 92.5 | % | 90.8 | % | 95.4 | % | 92.9 | % | ||||
Employee Engagement | 4.1 | 4.1 | (a) | 4.1 | ||||||||
Stability Results | 101 | % | 80 | % | 98 | % | 93 | % | ||||
Performance (35% weight) | ||||||||||||
Total Automation Rate | 48.2 | % | 49.0 | % | 49.7 | % | 49.0 | % | ||||
Net On-boarding Success | 67.1 | % | 65.0 | % | 66.5 | % | 66.2 | % | ||||
Patient Full Registration | 49.5 | % | 50.8 | % | 52.4 | % | 50.9 | % | ||||
Performance Results | 103 | % | 101 | % | 99 | % | 101 | % | ||||
Satisfaction (25% weight) | ||||||||||||
Net Promoter Score | 44.7 | 41.2 | 47.5 | 44.5 | ||||||||
Days of Client Work | 8.8 | 8.8 | 9.4 | 9.0 | ||||||||
Provider Documentation Time | 5.4 | 5.3 | 5.3 | 5.3 | ||||||||
Minutes per RVU | 11.7 | 12.0 | 10.8 | 11.5 | ||||||||
Satisfaction Results | 92 | % | 86 | % | 85 | % | 88 | % | ||||
Financial (30% weight) | ||||||||||||
Bookings (b) | (b) | (b) | (b) | (b) | ||||||||
Total Revenue ($M) | $ | 163.0 | $ | 185.9 | $ | 190.4 | $ | 539.4 | ||||
Non-GAAP Adjusted Operating Income ($M) | $ | 8.7 | $ | 21.6 | $ | 18.5 | $ | 48.9 | ||||
# of Physicians on the Network | 296,477 | 297,652 | 303,895 | 299,341 | ||||||||
Financial Results | 99 | % | 100 | % | 82 | % | 92 | % | ||||
Total Results | 99 | % | 95 | % | 90 | % | 94 | % |
(a) | Employee Engagement survey result reported in Q1, Q2, and Q4 only. |
(b) | Since the bookings metric contains highly sensitive data, we do not disclose all of the specific performance measures and targets, because we believe that such disclosure would result in serious competitive harm. |
• | Total Automation Rate of 49.7% in Q3 2014, just shy of our goal of 51.0% but up from 46.9% in Q3 2013 |
• | Net On-boarding Success of 66.5% in Q3 2014, shy of our goal of 74.0% |
• | Patient Full Registration of 52.4% in Q3 2014, ahead of our goal of 48.0% |
• | Net Promoter Score of 47.5 in Q3 2014, versus goal of 52.5 but up sequentially from 41.2 in Q2 2014 |
• | Days of Client Work of 9.4 days in Q3 2014, versus goal of 7.5 days and up sequentially from 8.8 days in Q2 2014. Days of Client Work has been impacted by growth in athenaCollector physicians and providers and payer driven revalidation efforts during initial on-boarding. |
• | Provider Documentation Time per Appointment of 5.3 minutes in Q3 2014, versus goal of 5.0 minutes and Q3 2013 actual result of 5.1 minutes. Provider documentation time has been adversely impacted by Meaningful Use Stage 2 measures. |
• | Minutes per RVU of 10.8 minutes in Q3 2014, versus goal of 11.5 minutes |
• | 79% of all new athenaCollector deals included athenaClinicals, compared to 83% in Q3 2013 |
• | 74% of all new athenaCollector deals included athenaClinicals and athenaCommunicator, compared to 78% in Q3 2013. Additionally, 74% of all new athenaOne deals sold during Q3 2014 also included athenaCoordinator Core, compared to 78% in Q3 2013 |
• | 41% of total athenaCollector physicians have adopted athenaClinicals, up from 34% in Q3 2013 |
• | 69% of total athenaCollector physicians have adopted athenaCommunicator, up from 51% in Q3 2013 |
• | Net new physicians and providers added sequentially to the network were as follows: |
athenaCollector | athenaClinicals | athenaCommunicator | ||||||||||||
Active physicians and providers: | Physicians | Providers | Physicians | Providers | Physicians | Providers | ||||||||
Beginning balance as of 6/30/14 | 39,686 | 55,425 | 14,672 | 19,733 | 25,837 | 33,976 | ||||||||
Net new additions | 3,420 | 3,990 | 2,786 | 3,320 | 3,846 | 4,723 | ||||||||
Ending balance as of 9/30/14 | 43,106 | 59,415 | 17,458 | 23,053 | 29,683 | 38,699 | ||||||||
Sequential growth % | 9 | % | 7 | % | 19 | % | 17 | % | 15 | % | 14 | % |
• | Net new physicians and providers added to the network since Q3 2013 were as follows: |
athenaCollector | athenaClinicals | athenaCommunicator | ||||||||||||
Active physicians and providers: | Physicians | Providers | Physicians | Providers | Physicians | Providers | ||||||||
Beginning balance as of 9/30/13 | 33,764 | 47,195 | 11,401 | 15,483 | 17,330 | 23,024 | ||||||||
Net new additions | 9,342 | 12,220 | 6,057 | 7,570 | 12,353 | 15,675 | ||||||||
Ending balance as of 9/30/14 | 43,106 | 59,415 | 17,458 | 23,053 | 29,683 | 38,699 | ||||||||
Y/Y growth % | 28 | % | 26 | % | 53 | % | 49 | % | 71 | % | 68 | % |
Q3 2014 | Q3 2013 | Y/Y Growth% | ||
athenahealth-branded | $175.6 | $134.3 | 31 | % |
Epocrates-branded | $9.8 | $13.4 | (27 | )% |
Third-party tenant and other non-core | $5.0 | $3.8 | 32 | % |
Consolidated Revenue | $190.4 | $151.5 | 26 | % |
For the Fiscal Year Ending December 31, 2014 | |
Forward-Looking Guidance | |
GAAP Total Revenue | $725 - $755 million |
Non-GAAP Adjusted Gross Margin | 62.5% - 63.5% |
Non-GAAP Adjusted Operating Income | $70 - $80 million |
Non-GAAP Adjusted Net Income per Diluted Share | $0.98 - $1.10 |
Non-GAAP Tax Rate | 40% |
• | We expect GAAP Total Revenue to be at or above the mid-point of the $725 million to $755 million guidance range. |
• | We expect Non-GAAP Adjusted Gross Margin to be close to the mid-point of the 62.5% to 63.5% guidance range. |
• | We expect Non-GAAP Adjusted Operating Income to be at or above the mid-point of the $70 million to $80 million guidance range. |
• | Finally, we expect Non-GAAP Adjusted Net Income per Diluted share to be close to the high end of the $0.98 to $1.10 guidance range. |
• | $3,843,394,756 posted in total client collections, up 29.2% from Q3 2013 |
• | 29,169,062 total claims submitted, up 27.4% from Q3 2013 |
• | 82.8% electronic remittance advice (“ERA”) rate, up 0.8 points from 82.0% at Q3 2013 |
• | 93.7% first pass resolution (“FPR”) rate, down 0.4 points from 94.1% at Q3 2013 |
• | 39.2 average client days in accounts receivable (“DAR”), up 0.8 days from 38.4 days at Q3 2013 due to self-pay DAR and client mix |
• | Provider adoption rate has increased to 65%, as compared to 61% in Q2 2014 and 49% in Q3 2013. |
• | athenaCommunicator delivered over 54.9 million automated messages during Q3 2014 across our active patient base of over 21.2 million patients. |
• | Patient portal adoption has increased by 8% since Q2 2014 from approximately 3.3 million to approximately 3.6 million patients registered as of Q3 2014. |
• | athenaCommunicator has collected $23.8 million in self-pay collections during Q3 2014 via the patient portal and our live operator service, an increase of 125% over the Q3 2013 self-pay collections of $10.6 million. |
• | Hallmark Health went live on athenaCoordinator - Population Health Management in Q3 2014. |
• | CaroMont Health went live on athenaCoordinator - Population Health Management in Q3 2014. |
• | Summit Medical Group (~300 physicians, ~400 providers) went live on athenaClinicals and athenaCommunicator in Q3 2014 and is expected to go live on athenaCoordinator - Population Health Management in late 2014 or in early 2015. |
• | Saint Peter’s Healthcare System (~170 physicians, ~180 providers) is expected to go live on our full suite of services, athenaOne, in Q4 2014. |
• | Health Management Associates (~900 physicians, ~1,200 providers), now part of Community Health Systems, is expected to bring the majority of the remaining providers and physicians live on our suite of cloud-based services by means of a phased implementation by the end of 2014. |
• | Ascension Health (over 4,000 providers) continued the phased rollout of athenaCollector, athenaCommunicator, and athenaCoordinator Analytics and brought six waves live in Q3 2014. Five of these six implementation waves included athenaClinicals. |
• | Steward Medical Group is expected to go live on athenaCoordinator Enterprise in Q4 2014. |
• | Griffin Hospital is expected to go live on athenaCoordinator Enterprise in Q4 2014. |
• | Arise Austin Medical Center is expected to go live on athenaCoordinator Enterprise in early 2015. |
• | Marquette Physician Practices (~200 physicians, ~250 providers) is expected to go live on athenaCollector, athenaCommunicator, and athenaCoordinator Analytics in Q1 2015. |
• | Hospital Physician Partners (~2,000 providers) is expected to go live on athenaCollector, athenaCommunicator, and athenaCoordinator Analytics by means of a phased implementation. |
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Stock-based compensation charged to Condensed Consolidated Statements of Income: | |||||||||||||||
Direct operating | $ | 2,987 | $ | 1,854 | $ | 8,806 | $ | 5,618 | |||||||
Selling and marketing | 3,652 | 3,058 | 10,878 | 9,209 | |||||||||||
Research and development | 1,499 | 959 | 5,298 | 3,247 | |||||||||||
General and administrative | 4,283 | 3,891 | 14,004 | 15,650 | |||||||||||
Total stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Amortization of capitalized stock-based compensation related to software development (1) | 635 | 302 | 1,515 | 680 | |||||||||||
Total | $ | 13,056 | $ | 10,064 | $ | 40,501 | $ | 34,404 | |||||||
(1) | In addition, for the three months ended September 30, 2014, and 2013, $1.7 million and $0.8 million, respectively, of stock-based compensation was capitalized in the line item Capitalized Software Costs, net in the Condensed Consolidated Balance Sheets for which $0.6 million and $0.3 million, respectively, of amortization was included in the line item Depreciation and Amortization in the Condensed Consolidated Statements of Income. For the nine months ended September 30, 2014 and 2013, $3.5 million and $1.7 million, respectively, of stock-based compensation was capitalized in the line item Capitalized Software Costs, net in the Condensed Consolidated Balance Sheets for which $1.5 million and $0.7 million, respectively, of amortization was included in the line item Depreciation and Amortization in the Condensed Consolidated Statements of Income. |
Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
Amortization of purchased intangible assets allocated to: | 2014 | 2013 | 2014 | 2013 | |||||||||||
Direct operating | $ | 2,534 | $ | 3,695 | $ | 9,189 | $ | 7,840 | |||||||
Selling and marketing | 4,206 | 2,421 | 13,178 | 4,842 | |||||||||||
Total amortization of purchased intangible assets | $ | 6,740 | $ | 6,116 | $ | 22,367 | $ | 12,682 | |||||||
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Total revenue | $ | 190,428 | $ | 151,527 | $ | 539,385 | $ | 423,424 | |||||||
Direct operating expense | 79,343 | 63,245 | 226,265 | 175,820 | |||||||||||
Total revenue less direct operating expense | 111,085 | 88,282 | 313,120 | 247,604 | |||||||||||
Add: Stock-based compensation allocated to direct operating expense | 2,987 | 1,854 | 8,806 | 5,618 | |||||||||||
Add: Amortization of purchased intangible assets allocated to direct operating expense | 2,534 | 3,695 | 9,189 | 7,840 | |||||||||||
Non-GAAP Adjusted Gross Profit | $ | 116,606 | $ | 93,831 | $ | 331,115 | $ | 261,062 | |||||||
Non-GAAP Adjusted Gross Margin | 61.2 | % | 61.9 | % | 61.4 | % | 61.7 | % |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Total Revenue | $ | 190,428 | $ | 151,527 | $ | 539,385 | $ | 423,424 | |||||||
GAAP net (loss) income | (1,631 | ) | 1,170 | (11,848 | ) | (10,551 | ) | ||||||||
Add: (Benefit from) provision for income taxes | (853 | ) | 80 | (6,074 | ) | (5,290 | ) | ||||||||
Add: Total other expense | 1,218 | 1,391 | 3,935 | 2,439 | |||||||||||
Add: Stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Add: Depreciation and amortization | 17,258 | 11,263 | 46,693 | 30,711 | |||||||||||
Add: Amortization of purchased intangible assets | 6,740 | 6,116 | 22,367 | 12,682 | |||||||||||
Add: Integration and transaction costs | — | 454 | — | 6,468 | |||||||||||
Add: Non-tax deductible transaction costs | — | — | — | 2,159 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (2,468 | ) | ||||||||||
Non-GAAP Adjusted EBITDA | $ | 35,153 | $ | 30,236 | $ | 94,059 | $ | 69,874 | |||||||
Non-GAAP Adjusted EBITDA Margin | 18.5 | % | 20.0 | % | 17.4 | % | 16.5 | % |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
Total revenue | $ | 190,428 | $ | 151,527 | $ | 539,385 | $ | 423,424 | |||||||
GAAP net (loss) income | (1,631 | ) | 1,170 | (11,848 | ) | (10,551 | ) | ||||||||
Add: (Benefit from) provision for income taxes | (853 | ) | 80 | (6,074 | ) | (5,290 | ) | ||||||||
Add: Total other expense | 1,218 | 1,391 | 3,935 | 2,439 | |||||||||||
Add: Stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 635 | 302 | 1,515 | 680 | |||||||||||
Add: Amortization of purchased intangible assets | 6,740 | 6,116 | 22,367 | 12,682 | |||||||||||
Add: Integration and transaction costs | — | 454 | — | 6,468 | |||||||||||
Add: Non-tax deductible transaction costs | — | — | — | 2,159 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (2,468 | ) | ||||||||||
Non-GAAP Adjusted Operating Income | $ | 18,530 | $ | 19,275 | $ | 48,881 | $ | 39,843 | |||||||
Non-GAAP Adjusted Operating Income Margin | 9.7 | % | 12.7 | % | 9.1 | % | 9.4 | % |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
GAAP net (loss) income | $ | (1,631 | ) | $ | 1,170 | $ | (11,848 | ) | $ | (10,551 | ) | ||||
Add: Stock-based compensation expense | 12,421 | 9,762 | 38,986 | 33,724 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 635 | 302 | 1,515 | 680 | |||||||||||
Add: Amortization of purchased intangible assets | 6,740 | 6,116 | 22,367 | 12,682 | |||||||||||
Add: Integration and transaction costs | — | 454 | — | 6,468 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (2,468 | ) | ||||||||||
Sub-total of tax deductible items | 19,796 | 16,634 | 62,868 | 51,086 | |||||||||||
Less: Tax impact of tax deductible items (1) | (7,918 | ) | (6,654 | ) | (25,147 | ) | (20,434 | ) | |||||||
Add: Non-tax deductible transaction costs | — | — | — | 2,159 | |||||||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | 140 | — | 1,095 | — | |||||||||||
Non-GAAP Adjusted Net Income | $ | 10,387 | $ | 11,150 | $ | 26,968 | $ | 22,260 | |||||||
Weighted average shares - diluted | 37,999 | 38,343 | 37,783 | 36,722 | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.27 | $ | 0.29 | $ | 0.71 | $ | 0.61 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. If this approach had been used for the three months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $(420) and our Non-GAAP Adjusted Net Income per Diluted Share would have been $0.28, or a decrease of $0.01. For the nine months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $183 and our Non-GAAP Adjusted Net Income per Diluted Share would have been unchanged at $0.61. |
(unaudited, in thousands) | Three Months Ended | Nine Months Ended | |||||||||||||
September 30, | September 30, | ||||||||||||||
2014 | 2013 | 2014 | 2013 | ||||||||||||
GAAP net (loss) income per share - diluted | $ | (0.04 | ) | $ | 0.03 | $ | (0.31 | ) | $ | (0.29 | ) | ||||
Add: Stock-based compensation expense | 0.33 | 0.25 | 1.03 | 0.92 | |||||||||||
Add: Amortization of capitalized stock-based compensation related to software development | 0.02 | 0.01 | 0.04 | 0.02 | |||||||||||
Add: Amortization of purchased intangible assets | 0.18 | 0.16 | 0.59 | 0.35 | |||||||||||
Add: Integration and transaction costs | — | 0.01 | — | 0.18 | |||||||||||
Less: Gain on early termination of lease | — | — | — | (0.07 | ) | ||||||||||
Sub-total of tax deductible items | 0.52 | 0.43 | 1.66 | 1.39 | |||||||||||
Less: Tax impact of tax deductible items (1) | (0.21 | ) | (0.17 | ) | (0.67 | ) | (0.56 | ) | |||||||
Add: Non-tax deductible transaction costs | — | — | — | 0.06 | |||||||||||
Add: Tax impact resulting from applying non-GAAP tax rate (2) | — | — | 0.03 | — | |||||||||||
Non-GAAP Adjusted Net Income per Diluted Share | $ | 0.27 | $ | 0.29 | $ | 0.71 | $ | 0.61 | |||||||
Weighted average shares - diluted | 37,999 | 38,343 | 37,783 | 36,722 |
(1) | Tax impact calculated using a statutory tax rate of 40%. |
(2) | Represents adjusting the GAAP net loss at a non-GAAP tax rate of 40%. For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. If this approach had been used for the three months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $(420) and our Non-GAAP Adjusted Net Income per Diluted Share would have been $0.28, or a decrease of $0.01. For the nine months ended September 30, 2013, the tax impact from applying a non-GAAP tax rate would have been $183 and our Non-GAAP Adjusted Net Income per Diluted Share would have been unchanged at $0.61. |
• | Stock-based compensation expense and amortization of capitalized stock-based compensation related to software development — excluded because these are non-cash expenditures that management does not consider part of ongoing operating results when assessing the performance of our business, and also because the total amount of the expenditure is partially outside of our control because it is based on factors such as stock price, volatility, and interest rates, which may be unrelated to our performance during the period in which the expenses are incurred. |
• | Amortization of purchased intangible assets — purchased intangible assets are amortized over their estimated useful lives and generally cannot be changed or influenced by management after the acquisition. Accordingly, this item is not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Integration costs — integration costs are the severance payments and retention bonuses for certain employees relating to the Epocrates acquisition. Accordingly, management believes that such expenses do not have a direct correlation to future business operations, and therefore, these costs are not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Transaction costs — transaction costs are non-recurring costs related to specific transactions. Accordingly, management believes that such expenses do not have a direct correlation to future business operations, and therefore, these costs are not considered by management in making operating decisions. Management does not believe such charges accurately reflect the performance of our ongoing operations for the period in which such charges are incurred. |
• | Gain on early termination of lease — Gain on early termination of lease was a non-recurring gain related to the early termination of the Arsenal on the Charles lease. Accordingly, this gain was not considered by management in making operating decisions, and management believes that this gain does not have a direct correlation to future business operations. Management does not believe such gain accurately reflects the performance of our ongoing operations for the period in which such gain was recorded. |
• | Non-GAAP tax rate — For 2014, we are using a non-GAAP tax rate of 40% to normalize the tax impact to our Non-GAAP Adjusted Net Income (Loss) per Diluted Share based on the fact that a relatively small change in pre-tax GAAP income (loss) could result in a volatile GAAP effective tax rate. |
Fiscal Year 2013 | Fiscal Year 2014 | ||||||||||||||||
Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | |||||||||||
Client Base | |||||||||||||||||
Total Physicians on athenaCollector | 28,850 | 31,049 | 33,764 | 35,858 | 37,663 | 39,686 | 43,106 | ||||||||||
Total Providers on athenaCollector | 40,937 | 43,858 | 47,195 | 50,212 | 52,886 | 55,425 | 59,415 | ||||||||||
Total Physicians on athenaClinicals | 8,776 | 10,058 | 11,401 | 12,388 | 13,521 | 14,672 | 17,458 | ||||||||||
Total Providers on athenaClinicals | 12,139 | 13,818 | 15,483 | 16,805 | 18,343 | 19,733 | 23,053 | ||||||||||
Total Physicians on athenaCommunicator | 11,840 | 13,831 | 17,330 | 21,516 | 24,030 | 25,837 | 29,683 | ||||||||||
Total Providers on athenaCommunicator | 16,296 | 18,762 | 23,024 | 28,360 | 31,707 | 33,976 | 38,699 | ||||||||||
Client Performance | |||||||||||||||||
Net Promoter Score (1) | n/a | n/a | n/a | n/a | 44.7 | 41.2 | 47.5 | ||||||||||
Client Days in Accounts Receivable (“DAR”) | 37.6 | 37.0 | 38.4 | 38.0 | 41.1 | 39.0 | 39.2 | ||||||||||
First Pass Resolution (“FPR”) Rate | 93.9 | % | 94.2 | % | 94.1 | % | 93.9 | % | 93.5 | % | 93.7 | % | 93.7 | % | |||
Electronic Remittance Advice (“ERA”) Rate | 81.8 | % | 82.8 | % | 82.0 | % | 83.3 | % | 82.3 | % | 82.6 | % | 82.8 | % | |||
Total Claims Submitted | 20,732,485 | 21,691,357 | 22,903,118 | 25,435,690 | 25,785,710 | 28,177,665 | 29,169,062 | ||||||||||
Total Client Collections ($) | 2,566,960,419 | 2,836,765,406 | 2,974,736,918 | 3,285,027,602 | 3,172,115,234 | 3,679,375,661 | 3,843,394,756 | ||||||||||
Total Working Days | 61 | 64 | 64 | 62 | 61 | 64 | 64 | ||||||||||
Employees | |||||||||||||||||
Direct | 1,426 | 1,438 | 1,460 | 1,533 | 1,573 | 1,633 | 1,698 | ||||||||||
Selling & Marketing | 426 | 455 | 464 | 473 | 509 | 556 | 569 | ||||||||||
Research & Development | 526 | 587 | 651 | 677 | 717 | 812 | 918 | ||||||||||
General & Administrative | 275 | 278 | 290 | 284 | 289 | 311 | 340 | ||||||||||
Total Employees | 2,652 | 2,758 | 2,865 | 2,966 | 3,088 | 3,312 | 3,525 | ||||||||||
Quota Carrying Sales Force | |||||||||||||||||
Total Quota Carrying Sales Representatives | 114 | 119 | 120 | 126 | 133 | 140 | 142 |
Supplemental Metrics Definitions | |
Client Base | |
Total Physicians on athenaCollector | The number of physicians that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. Examples of physicians include Medical Doctors (“MDs”) and Doctors of Osteopathic Medicine (“DOs”). |
Total Providers on athenaCollector | The number of providers, including physicians, that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. Examples of non-physician providers are Nurse Practitioners (“NPs”) and Registered Nurses (“RNs”). |
Total Physicians on athenaClinicals | The number of physicians that have rendered a service through the athenaClinicals platform which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. |
Total Providers on athenaClinicals | The number of providers, including physicians, that have rendered a service through the athenaClinicals platform which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. |
Total Physicians on athenaCommunicator | The number of physicians that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform and whose practice is actively using athenaCommunicator. |
Total Providers on athenaCommunicator | The number of providers, including physicians, that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform and whose practice is actively using athenaCommunicator. |
Client Performance | |
Net Promoter Score | The percentage of clients who chose 9 or 10 ( defined as promoters) less the percentage of clients who chose 0 through 6 ( defined as detractors) on a scale of 1 to 10 when asked if they would recommend athenahealth to a trusted friend or colleague. These responses are generated from a "client listening" survey that the Company conducts for its client base twice per year. |
Client Days in Accounts Receivable (“DAR”) | The average number of days that it takes outstanding balances on claims to be resolved, e.g. paid, for clients on athenaCollector. Clients that have been live less than 90 days are excluded, as well as clients who are terminating services. |
First Pass Resolution (“FPR”) Rate | Approximates the percentage of primary claims that are favorably adjudicated and closed after a single submission during the period. Currently, the FPR rate is calculated on a monthly basis, and certain practices are excluded (e.g. those that have been live for less than 90 days). |
Electronic Remittance Advice (“ERA”) Rate | Remittance refers to the information about payments (a/k/a explanations of benefits) received from insurance companies during the period. The ERA rate reflects the percentage of total charges that were posted using electronic remittance. |
Total Claims Submitted | The number of claims billed through athenaNet during the period. |
Total Client Collections | The dollar value of collections posted on behalf of clients during the period. |
Total Working Days | The total number of days during the quarter minus weekends and U.S. Post Office holidays. |
Employees | |
Direct | The total number of full time equivalent individuals (“FTEs”) employed by athenahealth to support its service operations as of quarter end. This team includes production systems, enrollment services, paper claim submission, claim resolution, clinical operations, professional services, account management, and client services. |
Selling & Marketing | The total number of FTEs employed by athenahealth to support its sales and marketing efforts as of quarter end. This team includes sales representatives, business development staff and the marketing team. |
Research & Development | The total number of FTEs employed by athenahealth to support its research and development efforts as of quarter end. This team includes product development and product management. |
General & Administrative | The total number of FTEs employed by athenahealth to support its general and administrative functions as of quarter end. This team includes finance, human resources, compliance, learning and development, internal audit, corporate technology, recruiting, facilities, and legal. |
Total Employees | The total number of FTEs employed by athenahealth as of quarter end. This number excludes interns and seasonal employees. |
Total Quota Carrying Sales Representatives | The total number of athenahealth-branded services sales representatives who carry quota for net new annual recurring revenue as of quarter end. |
Corporate Scorecard Metrics Definitions | |
Stability | |
Voluntary Turnover | A quarterly average of the number of voluntary terminations divided by starting headcount. Voluntary turnover excludes employees on action plans or employees on counseling out plans. |
Corporate Citizenship | Percentage of compliance tasks that are met within the deadline. |
Employee Engagement | Quarterly engagement survey results for employees. |
Performance | |
Total Automation Rate | Percentage of major revenue cycle management, clinicals and patient statement transactions that were sent or received in a structured electronic format. The Total Automation Rate definition changed from 2013 and the metric results may not be comparable. |
Net On-boarding Success | This metric calculates net on-boarding success which represents the number of providers added to athenaClinicals that are not considered stragglers in their fourth week post go-live. Providers are categorized as either champions, neutrals, or stragglers based on several key performance metrics including same day encounter close rate, provider documentation time, and the percentage of encounters documented during the patient visit. |
Patient Full Registration | The percentage of patients in the current panel (claims created in the last 18 months) with complete patient registration information including driver's license, insurance card and confirmed eligibility. |
Satisfaction | |
Net Promoter Score | The percentage of clients who chose 9 or 10 ( defined as promoters) less the percentage of clients who chose 0 through 6 ( defined as detractors) on a scale of 1 to 10 when asked if they would recommend athenahealth to a trusted friend or colleague. These responses are generated from a “client listening” survey that the Company conducts for its client base twice per year. |
Days of Client Work | The outstanding work that clients have in our clinicals and revenue cycle offerings. For clinicals, the total stock of work on the clinicals dashboard divided by average daily inflow of tasks. For revenue cycle, the days in accounts receivable relating to work that needs to be resolved by the client. Both clinicals and revenue cycle are weighted at 50%. |
Provider Documentation Time per Appointment | The average number of minutes athenaClinicals providers spend on the computer documenting the exam and orders for each appointment. Providers that have been live less than 90 days are excluded. |
Minutes per RVU | Total minutes spent within athenaCollector webpages based on weblogs divided by RVU’s posted. |
Financial | |
Bookings | The annualized value of deals sold. |
Total Revenue | Total consolidated revenue. |
Non-GAAP Adjusted Operating Income | Total non-GAAP adjusted operating income. |
# of Physicians on the Network | Active physicians in the last 90 days on Epocrates and rendering physicians live on athenaNet. Physicians live on athenaNet is defined as the number of physicians that have rendered a service which generated a medical claim that was billed during the last 91 days on the athenaCollector platform. Examples of physicians include Medical Doctors (“MDs”) and Doctors of Osteopathic Medicine (“DOs”). |
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