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Business Segments
9 Months Ended
Sep. 30, 2015
Segment Reporting [Abstract]  
Business Segments

11. Business Segments

We primarily derive our revenues from sales of our proprietary software (either as a direct license sale or under a subscription delivery model), which also serves as the basis for our recurring service contracts for software support and maintenance and certain transaction-related services. In addition, we provide various other client services, including installation, and managed services such as, outsourcing, remote hosting and revenue cycle management.

We revised our reportable segments effective January 1, 2015. Prior to this change, we used three reportable segments: Clinical and Financial Solutions, Population Health, and Managed Services. We revised our reportable segments in order to better align our reporting structure with our chief operating decision maker’s (our “CODM”) management of resource allocation and performance assessment. These changes also completed our transition, which we initiated in 2013, from a functional organization to a strategic business unit model solely aligned with our key products.

Under our new reporting structure, the revenue and related costs associated with providing outsourcing and remote hosting managed services are allocated to our other strategic business units based on the underlying software products to which these services relate. Outsourcing and remote hosting managed services were previously each deemed to be individual strategic business units and were aggregated into our Managed Services reportable segment. After the finalization of the changes to our reporting structure, we identified seven operating segments, which were aggregated into two reportable segments: (i) Clinical and Financial Solutions and (ii) Population Health. Segment data for the three and nine month periods ended September 30, 2014 presented in the table below has been restated to conform to the current year’s presentation.

The Clinical and Financial Solutions segment includes our Sunrise, TouchWorks, Professional Practices, Payer and Life Sciences, and International strategic business units. This segment derives its revenue from the sale of integrated clinical software applications and financial and information solutions, which primarily include Electronic Health Record-related software, financial and practice management software, related installation, support and maintenance, outsourcing, hosting, training, and electronic claims administration services. The Population Health segment includes our Performance and Care Logistics and Population Health strategic business units. This segment derives its revenue from the sale of population health management and coordinated care solutions, which are mainly targeted at hospitals, health systems, other care facilities, and Accountable Care Organizations. These solutions enable clients to connect, transition, analyze, and coordinate care across the entire care community.

Our CODM uses segment revenues, gross profit and income from operations as measures of performance and to allocate resources. In determining these performance measures, we do not include in revenue the amortization of acquisition-related deferred revenue adjustments, which reflect the fair value adjustments to deferred revenues acquired in a business acquisition. We exclude the amortization of intangible assets, stock-based compensation expense, non-recurring expenses and transaction-related costs, and non-cash asset impairment charges from the operating segment data provided to our CODM. Non-recurring expenses relate to certain severance, product consolidation, legal, consulting, and other charges incurred in connection with activities that are considered one-time. Accordingly, these amounts are not included in our reportable segment results and are included in an “Unallocated Amounts” category within our segment disclosure. The “Unallocated Amounts” category also includes corporate general and administrative expenses (including marketing expenses), which are centrally managed, as well as revenue and the associated cost from the resale of certain ancillary products, primarily hardware. We do not track our assets by segment.

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

(In thousands)

 

2015

 

 

2014

 

 

2015

 

 

2014

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clinical and Financial Solutions

 

$

277,151

 

 

$

270,752

 

 

$

805,731

 

 

$

815,303

 

Population Health

 

 

74,100

 

 

 

71,957

 

 

 

221,940

 

 

 

212,280

 

Unallocated Amounts

 

 

3,225

 

 

 

2,680

 

 

 

13,075

 

 

 

9,387

 

Total revenue

 

$

354,476

 

 

$

345,389

 

 

$

1,040,746

 

 

$

1,036,970

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross Profit:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clinical and Financial Solutions

 

$

117,850

 

 

$

100,285

 

 

$

321,032

 

 

$

312,773

 

Population Health

 

 

49,789

 

 

 

46,979

 

 

 

145,487

 

 

 

143,634

 

Unallocated Amounts

 

 

(14,291

)

 

 

(15,808

)

 

 

(39,757

)

 

 

(46,777

)

Total gross profit

 

$

153,348

 

 

$

131,456

 

 

$

426,762

 

 

$

409,630

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clinical and Financial Solutions

 

$

60,811

 

 

$

49,031

 

 

$

159,292

 

 

$

151,883

 

Population Health

 

 

37,449

 

 

 

26,953

 

 

 

94,837

 

 

 

77,433

 

Unallocated Amounts

 

 

(89,391

)

 

 

(94,824

)

 

 

(245,364

)

 

 

(269,160

)

Total income (loss) from operations

 

$

8,869

 

 

$

(18,840

)

 

$

8,765

 

 

$

(39,844

)