CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (USD $) In Thousands, except Per Share data, unless otherwise specified	3 Months Ended
Mar. 31, 2015	Mar. 31, 2014
Revenue:
Software delivery, Support and Maintenance	$ 227,559	$ 227,390
Client services	106,993us-gaap_SalesRevenueServicesNet	112,895us-gaap_SalesRevenueServicesNet
Total revenue	334,552us-gaap_Revenues	340,285us-gaap_Revenues
Cost of revenue:
Software delivery, Support and Maintenance	76,687	75,203
Client services	107,159us-gaap_CostOfServices	105,865us-gaap_CostOfServices
Amortization of software development and acquisition-related assets	20,916us-gaap_CostOfGoodsSoldAmortization	21,031us-gaap_CostOfGoodsSoldAmortization
Total cost of revenue	204,762us-gaap_CostOfRevenue	202,099us-gaap_CostOfRevenue
Gross profit	129,790us-gaap_GrossProfit	138,186us-gaap_GrossProfit
Selling, general and administrative expenses	82,029	89,946
Research and development	46,727us-gaap_ResearchAndDevelopmentExpense	52,305us-gaap_ResearchAndDevelopmentExpense
Asset impairment charges	26us-gaap_AssetImpairmentCharges	195us-gaap_AssetImpairmentCharges
Amortization of intangible and acquisition-related assets	6,703us-gaap_AmortizationOfIntangibleAssets	7,651us-gaap_AmortizationOfIntangibleAssets
Loss from operations	(5,695)us-gaap_OperatingIncomeLoss	(11,911)us-gaap_OperatingIncomeLoss
Interest expense	(7,256)us-gaap_InterestExpense	(7,233)us-gaap_InterestExpense
Other income (expense), net	1,886us-gaap_OtherNonoperatingIncomeExpense	(32)us-gaap_OtherNonoperatingIncomeExpense
Loss before income taxes	(11,065)	(19,176)
Income tax benefit (provision)	981us-gaap_IncomeTaxExpenseBenefit	(1,566)us-gaap_IncomeTaxExpenseBenefit
Net loss	$ (10,084)us-gaap_NetIncomeLoss	$ (20,742)us-gaap_NetIncomeLoss
Loss per share - basic and diluted	$ (0.06)us-gaap_EarningsPerShareBasicAndDiluted	$ (0.12)us-gaap_EarningsPerShareBasicAndDiluted

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Software delivery, support and maintenance.

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The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets. As a noncash expense, this element is added back to net income when calculating cash provided by or used in operations using the indirect method.

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Total costs related to services rendered by an entity during the reporting period.

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The amount of net income or loss for the period per each share in instances when basic and diluted earnings per share are the same amount and reported as a single line item on the face of the financial statements. Basic earnings per share is the amount of net income or loss for the period per each share of common stock or unit outstanding during the reporting period. Diluted earnings per share includes the amount of net income or loss for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

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Sum of operating profit and nonoperating income or expense before Income or Loss from equity method investments, income taxes, extraordinary items, and noncontrolling interest.

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Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

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Amount of the cost of borrowed funds accounted for as interest expense.

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The net result for the period of deducting operating expenses from operating revenues.

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The net amount of other income and expense amounts, the components of which are not separately disclosed on the income statement, resulting from ancillary business-related activities (that is, excluding major activities considered part of the normal operations of the business) also known as other nonoperating income (expense) recognized for the period. Such amounts may include: (a) dividends, (b) interest on securities, (c) net gains or losses on securities, (d) unusual costs, (e) gains or losses on foreign exchange transactions, and (f) miscellaneous other income and expense items.

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The aggregate costs incurred (1) in a planned search or critical investigation aimed at discovery of new knowledge with the hope that such knowledge will be useful in developing a new product or service, a new process or technique, or in bringing about a significant improvement to an existing product or process; or (2) to translate research findings or other knowledge into a plan or design for a new product or process or for a significant improvement to an existing product or process whether intended for sale or the entity's use, during the reporting period charged to research and development projects, including the costs of developing computer software up to the point in time of achieving technological feasibility, and costs allocated in accounting for a business combination to in-process projects deemed to have no alternative future use.

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Aggregate revenue during the period from services rendered in the normal course of business, after deducting allowances and discounts.

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The aggregate total costs related to selling a firm's product and services, as well as all other general and administrative expenses. Direct selling expenses (for example, credit, warranty, and advertising) are expenses that can be directly linked to the sale of specific products. Indirect selling expenses are expenses that cannot be directly linked to the sale of specific products, for example telephone expenses, Internet, and postal charges. General and administrative expenses include salaries of non-sales personnel, rent, utilities, communication, etc.

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