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Intangible Assets - DAC for US operations and sensitivity of amortisation (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
DAC amounts      
Deferred acquisition costs and other intangible assets $ 20,345 $ 17,476  
Gain (loss) for shadow DAC amortisation (41) (631) $ 328
Reduction in shadow DAC 535    
Shareholder-backed      
DAC amounts      
Deferred acquisition costs arising from insurance contracts 16,200    
Deferred acquisition costs and other intangible assets $ 20,275 $ 17,409 $ 15,008
Shareholder-backed | US insurance operations      
DAC amounts      
Assumption for long-term investment returns (as a percent) 7.15% 7.40%  
Deferred acquisition costs | Shareholder-backed | US insurance operations      
DAC amounts      
Deferred acquisition costs and other intangible assets $ 13,863 $ 12,240  
Gain (loss) for shadow DAC amortisation 494 (631)  
Reduction in shadow DAC 535    
Positive (negative) unrealised valuation movement 2,717 $ 4,023  
Amount of acceleration or deceleration for every 1 percent growth $ 17    
Percentage taken for expected acceleration or deceleration 1.00%    
Assumptions for amortisation of deferred acquisition costs - investment return realisation period 8 years    
Assumption for long-term investment returns (as a percent) 7.15% 7.40%  
Credit for decelerated amortisation $ 330 $ 280  
Assumptions for amortisation of deferred acquisition costs - period for projected level of investment return 5 years    
Assumptions for amortisation of deferred acquisition costs - preceding period of actual investment return 3 years    
Maximum decrease in separate account values for mean reversion assumption to remain within the corridor (as a percent) 40.00%    
Maximum increase in separate account values for mean reversion assumption to remain within the corridor (as a percent) 19.00%    
Percent of potential reduction in long-term separate account investment returns 0.50%    
Percentage of long-term separate account investment returns 6.65% 7.15%  
Increase in amortization charge for adjusted operating profit $ 70    
Reduction in pre-tax short-term fluctuations in investment returns following changes to policyholder liabilities valued using longer-term equity assumptions 64    
Decrease in profit before tax from changes to the assumed long-term separate account return 134    
Deferred acquisition costs | Shareholder-backed | US insurance operations | Cumulative shadow DAC      
DAC amounts      
Deferred acquisition costs and other intangible assets (201) $ (695)  
Deferred acquisition costs | Shareholder-backed | US insurance operations | Variable annuity and other business | Amount before cumulative shadow DAC      
DAC amounts      
Deferred acquisition costs and other intangible assets $ 14,064 $ 12,935