-----BEGIN PRIVACY-ENHANCED MESSAGE-----
Proc-Type: 2001,MIC-CLEAR
Originator-Name: webmaster@www.sec.gov
Originator-Key-Asymmetric:
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 TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB
MIC-Info: RSA-MD5,RSA,
 NKMYizIHpfsxsQa+5+fZTyeGSlXt8V0bHmq3jVkkWDoKlp9YGyBrj/Q5iVqF8cRX
 1yqdg9c6/3YxgwLqMNdqKQ==

<SEC-DOCUMENT>0001179110-10-002521.txt : 20100210
<SEC-HEADER>0001179110-10-002521.hdr.sgml : 20100210
<ACCEPTANCE-DATETIME>20100210200929
ACCESSION NUMBER:		0001179110-10-002521
CONFORMED SUBMISSION TYPE:	4
PUBLIC DOCUMENT COUNT:		1
CONFORMED PERIOD OF REPORT:	20091231
FILED AS OF DATE:		20100210
DATE AS OF CHANGE:		20100210

REPORTING-OWNER:	

	OWNER DATA:	
		COMPANY CONFORMED NAME:			Gianforte Greg R
		CENTRAL INDEX KEY:			0001298988

	FILING VALUES:
		FORM TYPE:		4
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	000-31321
		FILM NUMBER:		10589325

	MAIL ADDRESS:	
		STREET 1:		C/O RIGHTNOW TECHNOLOGIES, INC.
		STREET 2:		136 ENTERPRISE BLVD.
		CITY:			BOZEMAN
		STATE:			MT
		ZIP:			59718

REPORTING-OWNER:	

	OWNER DATA:	
		COMPANY CONFORMED NAME:			Gianforte Susan
		CENTRAL INDEX KEY:			0001319531

	FILING VALUES:
		FORM TYPE:		4
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	000-31321
		FILM NUMBER:		10589326

	MAIL ADDRESS:	
		STREET 1:		136 ENTERPRISE BLVD.
		STREET 2:		PO BOX 9300
		CITY:			BOZEMAN
		STATE:			MT
		ZIP:			59718

ISSUER:		

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			RIGHTNOW TECHNOLOGIES INC
		CENTRAL INDEX KEY:			0001111247
		STANDARD INDUSTRIAL CLASSIFICATION:	SERVICES-PREPACKAGED SOFTWARE [7372]
		IRS NUMBER:				810503640
		STATE OF INCORPORATION:			MT
		FISCAL YEAR END:			1231

	BUSINESS ADDRESS:	
		STREET 1:		136 ENTERPRISE BLVD.
		CITY:			BOZEMAN
		STATE:			MT
		ZIP:			59718
		BUSINESS PHONE:		406 522 2952

	MAIL ADDRESS:	
		STREET 1:		136 ENTERPRISE BLVD.
		CITY:			BOZEMAN
		STATE:			MT
		ZIP:			59718
</SEC-HEADER>
<DOCUMENT>
<TYPE>4
<SEQUENCE>1
<FILENAME>edgar.xml
<DESCRIPTION>FORM 4 -
<TEXT>
<XML>
<?xml version="1.0"?>
<ownershipDocument>

    <schemaVersion>X0303</schemaVersion>

    <documentType>4</documentType>

    <periodOfReport>2009-12-31</periodOfReport>

    <notSubjectToSection16>0</notSubjectToSection16>

    <issuer>
        <issuerCik>0001111247</issuerCik>
        <issuerName>RIGHTNOW TECHNOLOGIES INC</issuerName>
        <issuerTradingSymbol>RNOW</issuerTradingSymbol>
    </issuer>

    <reportingOwner>
        <reportingOwnerId>
            <rptOwnerCik>0001298988</rptOwnerCik>
            <rptOwnerName>Gianforte Greg R</rptOwnerName>
        </reportingOwnerId>
        <reportingOwnerAddress>
            <rptOwnerStreet1>RIGHTNOW TECHNOLOGIES, INC.</rptOwnerStreet1>
            <rptOwnerStreet2>136 ENTERPRISE BLVD.</rptOwnerStreet2>
            <rptOwnerCity>BOZEMAN</rptOwnerCity>
            <rptOwnerState>MT</rptOwnerState>
            <rptOwnerZipCode>59718</rptOwnerZipCode>
            <rptOwnerStateDescription></rptOwnerStateDescription>
        </reportingOwnerAddress>
        <reportingOwnerRelationship>
            <isDirector>1</isDirector>
            <isOfficer>1</isOfficer>
            <isTenPercentOwner>1</isTenPercentOwner>
            <isOther>1</isOther>
            <officerTitle>Chairman, CEO and President</officerTitle>
            <otherText>Co-Trustee</otherText>
        </reportingOwnerRelationship>
    </reportingOwner>

    <reportingOwner>
        <reportingOwnerId>
            <rptOwnerCik>0001319531</rptOwnerCik>
            <rptOwnerName>Gianforte Susan</rptOwnerName>
        </reportingOwnerId>
        <reportingOwnerAddress>
            <rptOwnerStreet1>136 ENTERPRISE BLVD.</rptOwnerStreet1>
            <rptOwnerStreet2></rptOwnerStreet2>
            <rptOwnerCity>BOZEMAN</rptOwnerCity>
            <rptOwnerState>MT</rptOwnerState>
            <rptOwnerZipCode>59718</rptOwnerZipCode>
            <rptOwnerStateDescription></rptOwnerStateDescription>
        </reportingOwnerAddress>
        <reportingOwnerRelationship>
            <isDirector>0</isDirector>
            <isOfficer>0</isOfficer>
            <isTenPercentOwner>0</isTenPercentOwner>
            <isOther>1</isOther>
            <officerTitle></officerTitle>
            <otherText>Co-Trustee and Spouse of CEO</otherText>
        </reportingOwnerRelationship>
    </reportingOwner>

    <nonDerivativeTable>
        <nonDerivativeHolding>
            <securityTitle>
                <value>Common Stock</value>
            </securityTitle>
            <postTransactionAmounts>
                <sharesOwnedFollowingTransaction>
                    <value>1033686</value>
                    <footnoteId id="F1"/>
                </sharesOwnedFollowingTransaction>
            </postTransactionAmounts>
            <ownershipNature>
                <directOrIndirectOwnership>
                    <value>I</value>
                </directOrIndirectOwnership>
                <natureOfOwnership>
                    <value>by the Gianforte Charitable Remainder Unitrust #2</value>
                </natureOfOwnership>
            </ownershipNature>
        </nonDerivativeHolding>
        <nonDerivativeHolding>
            <securityTitle>
                <value>Common Stock</value>
            </securityTitle>
            <postTransactionAmounts>
                <sharesOwnedFollowingTransaction>
                    <value>444976</value>
                    <footnoteId id="F2"/>
                </sharesOwnedFollowingTransaction>
            </postTransactionAmounts>
            <ownershipNature>
                <directOrIndirectOwnership>
                    <value>I</value>
                </directOrIndirectOwnership>
                <natureOfOwnership>
                    <value>by the Gianforte Charitable Remainder Unitrust #1</value>
                </natureOfOwnership>
            </ownershipNature>
        </nonDerivativeHolding>
        <nonDerivativeHolding>
            <securityTitle>
                <value>Common Stock</value>
            </securityTitle>
            <postTransactionAmounts>
                <sharesOwnedFollowingTransaction>
                    <value>513311</value>
                </sharesOwnedFollowingTransaction>
            </postTransactionAmounts>
            <ownershipNature>
                <directOrIndirectOwnership>
                    <value>I</value>
                </directOrIndirectOwnership>
                <natureOfOwnership>
                    <value>by the Second E. Gallatin River Trust of Greg R. Gianforte</value>
                </natureOfOwnership>
            </ownershipNature>
        </nonDerivativeHolding>
        <nonDerivativeHolding>
            <securityTitle>
                <value>Common Stock</value>
            </securityTitle>
            <postTransactionAmounts>
                <sharesOwnedFollowingTransaction>
                    <value>2386357</value>
                    <footnoteId id="F3"/>
                </sharesOwnedFollowingTransaction>
            </postTransactionAmounts>
            <ownershipNature>
                <directOrIndirectOwnership>
                    <value>I</value>
                </directOrIndirectOwnership>
                <natureOfOwnership>
                    <value>by trust</value>
                    <footnoteId id="F4"/>
                </natureOfOwnership>
            </ownershipNature>
        </nonDerivativeHolding>
    </nonDerivativeTable>

    <derivativeTable>
        <derivativeTransaction>
            <securityTitle>
                <value>Employee Stock Option (right to buy)</value>
            </securityTitle>
            <conversionOrExercisePrice>
                <value>14.91</value>
            </conversionOrExercisePrice>
            <transactionDate>
                <value>2010-02-08</value>
            </transactionDate>
            <transactionCoding>
                <transactionFormType>4</transactionFormType>
                <transactionCode>A</transactionCode>
                <equitySwapInvolved>0</equitySwapInvolved>
            </transactionCoding>
            <transactionAmounts>
                <transactionShares>
                    <value>145000</value>
                </transactionShares>
                <transactionPricePerShare>
                    <value>0</value>
                </transactionPricePerShare>
                <transactionAcquiredDisposedCode>
                    <value>A</value>
                </transactionAcquiredDisposedCode>
            </transactionAmounts>
            <exerciseDate>
                <value>2010-08-08</value>
                <footnoteId id="F5"/>
            </exerciseDate>
            <expirationDate>
                <value>2020-02-08</value>
            </expirationDate>
            <underlyingSecurity>
                <underlyingSecurityTitle>
                    <value>Common Stock</value>
                </underlyingSecurityTitle>
                <underlyingSecurityShares>
                    <value>145000</value>
                </underlyingSecurityShares>
            </underlyingSecurity>
            <postTransactionAmounts>
                <sharesOwnedFollowingTransaction>
                    <value>145000</value>
                </sharesOwnedFollowingTransaction>
            </postTransactionAmounts>
            <ownershipNature>
                <directOrIndirectOwnership>
                    <value>D</value>
                </directOrIndirectOwnership>
            </ownershipNature>
        </derivativeTransaction>
    </derivativeTable>

    <footnotes>
        <footnote id="F1">Excludes 9,716 shares previously reported as beneficially owned indirectly by the charitable remainder unitrust which were automatically distributed to the Greg Gianforte Revocable Inter Vivos Trust dated May 23, 2005 and Susan Gianforte Revocable Inter Vivos Trust dated May 23, 2005, Tenants in Common, in satisfaction of the automatic annuity distribution obligation of the charitable remainder unitrust.</footnote>
        <footnote id="F2">Excludes 2,560 shares previously reported as beneficially owned indirectly by the charitable remainder unitrust which were automatically distributed to the Greg Gianforte Revocable Inter Vivos Trust dated May 23, 2005 and Susan Gianforte Revocable Inter Vivos Trust dated May 23, 2005, Tenants in Common, in satisfaction of the automatic annuity distribution obligation of the charitable remainder unitrust.</footnote>
        <footnote id="F3">Includes 2,560 shares previously reported as beneficially owned indirectly by the Gianforte Charitable Remainder Unitrust #1 and 9,716 shares previously reported as beneficially owned indirectly by the Gianforte Charitable Remainder Unitrust #2, which were automatically distributed to the Greg Gianforte Revocable Inter Vivos Trust dated May 23, 2005 and Susan Gianforte Revocable Inter Vivos Trust dated May 23, 2005, Tenants in Common, in satisfaction of the automatic annuity distribution obligation of the charitable remainder unitrusts.</footnote>
        <footnote id="F4">By the Greg Gianforte Revocable Inter Vivos Trust dated May 23, 2005 and Susan Gianforte Revocable Inter Vivos Trust dated May 23, 2005, tenants in common. Mr. Gianforte and his spouse, Susan Gianforte, are co-trustees of the trusts.</footnote>
        <footnote id="F5">The option vests and becomes exercisable in eight equal semi-annual installments beginning August 8, 2010.</footnote>
    </footnotes>

    <ownerSignature>
        <signatureName>/s/ James M. Quinlivan, Attorney in Fact for: Greg R. Gianforte</signatureName>
        <signatureDate>2010-02-10</signatureDate>
    </ownerSignature>

    <ownerSignature>
        <signatureName>/s/ James M. Quinlivan, Attorney in Fact for: Susan Gianforte</signatureName>
        <signatureDate>2010-02-10</signatureDate>
    </ownerSignature>
</ownershipDocument>
</XML>
</TEXT>
</DOCUMENT>
</SEC-DOCUMENT>
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