EX-99 3 exh_992.htm EXHIBIT 99.2
Exhibit 99.2
 
 
Consolidated Balance Sheets
 
Amounts in thousands
                           
 
Unaudited
               
 
Last updated July 29, 2009
 
Mar 31,
Jun 30,
Sep 30,
Dec 31,
 
Mar 31,
Jun 30,
Sep 30,
Dec 31,
 
Mar 31,
Jun 30,
Sep 30,
Dec 31,
 
Mar 31,
Jun 30,
     
2006
2006
2006
2006
 
2007
2007
2007
2007
 
2008
2008
2008
2008
 
2009
2009
Assets
                                   
Current assets:
                                   
 
Cash and cash equivalents
 
      42,444
      30,546
      38,114
      39,208
 
      44,899
      33,842
      33,109
      43,681
 
      44,591
      52,781
      51,145
      51,405
 
      51,462
       46,987
 
Short-term investments
 
      27,063
      35,203
      36,906
      39,127
 
      37,578
      52,911
      56,823
      52,644
 
      36,585
      41,540
      46,444
      34,412
 
      36,517
       42,808
 
Accounts receivable
 
      31,615
      26,250
      25,347
      32,021
 
      25,050
      27,797
      24,690
      29,480
 
      27,503
      26,722
      27,820
      36,770
 
      24,220
       31,670
 
Term receivables
 
      17,268
      19,255
      22,587
      23,806
 
      20,555
      15,756
      13,773
      13,069
 
        9,616
        8,814
        6,875
        5,752
 
        4,810
         4,107
 
Less allowance for doubtful accounts
 
       (2,090)
       (2,331)
       (3,225)
       (2,621)
 
       (2,273)
       (2,046)
       (2,009)
       (1,918)
 
       (2,056)
       (2,177)
       (2,148)
       (2,277)
 
       (1,901)
        (1,910)
 
Prepaid & other current assets
 
        2,439
        2,514
        2,874
        2,498
 
        3,676
        4,980
        5,786
        5,979
 
        6,773
        7,082
        7,497
        7,531
 
        7,593
         7,815
 
Total current assets
 
    118,739
    111,437
    122,603
    134,039
 
    129,485
    133,240
    132,172
    142,935
 
    123,012
    134,762
    137,633
    133,593
 
    122,701
     131,477
                                       
Long-term investments
 
                -
                -
                -
                -
 
                -
                -
                -
                -
 
      17,810
      11,925
        4,612
        4,963
 
        4,980
         4,792
Property and equipment, net
 
        6,632
        8,620
        8,470
      10,073
 
      10,715
      10,494
      10,451
      10,856
 
      10,807
      10,798
      10,377
      10,141
 
        9,187
         9,775
Term receivables, noncurrent
 
      12,611
      15,765
      22,193
      24,805
 
      19,349
      13,239
      11,170
        9,859
 
        8,059
        5,728
        4,420
        3,547
 
        2,804
         2,159
Intangible and other assets, net
 
        1,447
        9,699
        9,302
        9,325
 
        9,380
        9,352
        9,221
      10,136
 
      10,016
      10,025
      10,268
      10,093
 
        9,274
         9,379
Total assets
 
    139,429
    145,521
    162,568
    178,242
 
    168,929
    166,325
    163,014
    173,786
 
    169,704
    173,238
    167,310
    162,337
 
    148,946
     157,582
                                       
Liabilities, Preferred Stock and Stockholders' Equity
Current liabilities:
                                   
 
Accounts payable and accrued liabilities
 
        9,231
        8,970
        8,591
      12,005
 
      13,818
      14,688
      14,855
      15,790
 
      18,146
      17,919
      17,405
      16,223
 
      14,309
       17,847
 
Commissions and bonuses payable
 
        3,706
        3,066
        4,001
        4,069
 
        2,902
        2,918
        2,889
        5,044
 
        3,531
        4,279
        4,351
        5,665
 
        3,084
         4,958
 
Current portion of long-term debt
 
             30
             35
             35
             31
 
             32
             32
             42
             43
 
             44
             44
             45
             46
 
             46
              45
 
Deferred revenue
 
      54,191
      56,222
      59,218
      67,560
 
      67,444
      66,660
      69,665
      76,995
 
      73,575
      76,693
      72,008
      77,584
 
      72,885
       75,972
 
Total current liabilities
 
      67,158
      68,293
      71,845
      83,665
 
      84,196
      84,298
      87,451
      97,872
 
      95,296
      98,935
      93,809
      99,518
 
      90,324
       98,822
                                       
Deferred revenue, noncurrent
 
      26,715
      31,012
      43,402
      47,018
 
      41,241
      41,718
      37,139
      37,665
 
      38,079
      39,289
      37,201
      35,614
 
      30,322
       28,112
Long-term debt
 
           109
           123
           113
             85
 
             77
             69
             79
             68
 
             57
             45
             34
             22
 
             10
                 -
                                       
Preferred stock
 
                -
                -
                -
                -
 
                -
                -
                -
                -
 
                -
                -
                -
                -
 
                -
                 -
                                       
Stockholders' equity (deficit):
                                   
 
Common stock
 
             32
             32
             32
             33
 
             33
             33
             33
             33
 
             34
             34
             34
             34
 
             34
              34
 
Additional paid-in capital
 
      79,536
      81,856
      83,428
      86,069
 
      88,064
      90,750
      92,486
      95,377
 
      97,107
      99,187
    101,337
    102,662
 
    104,345
     107,282
 
Treasury stock, at cost
 
                -
                -
                -
                -
 
                -
                -
                -
                -
 
                -
                -
                -
     (13,209)
 
     (15,007)
      (15,007)
 
Other comprehensive income (loss)
 
          (393)
          (312)
          (250)
          (332)
 
          (384)
          (504)
          (551)
          (292)
 
          (536)
          (787)
          (193)
        1,916
 
        1,875
         1,260
 
Accumulated deficit
 
     (33,728)
     (35,483)
     (36,002)
     (38,296)
 
     (44,298)
     (50,039)
     (53,623)
     (56,937)
 
     (60,333)
     (63,465)
     (64,912)
     (64,220)
 
     (62,957)
      (62,921)
 
Total stockholders' equity
 
      45,447
      46,093
      47,208
      47,474
 
      43,415
      40,240
      38,345
      38,181
 
      36,272
      34,969
      36,266
      27,183
 
      28,290
       30,648
Total liabilities, preferred stock and
                                   
 
stockholders' equity
 
    139,429
    145,521
    162,568
    178,242
 
    168,929
    166,325
    163,014
    173,786
 
    169,704
    173,238
    167,310
    162,337
 
    148,946
     157,582
 
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information.
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.
 
 
 

 
 
Consolidated Statements of Operations
   
 
Unaudited
 
Amounts in thousands
                                 
 
Last updated July 29, 2009
     
     
2006
 
2007
 
2008
 
2009
     
Q1
Q2
Q3
Q4
FY
 
Q1
Q2
Q3
Q4
FY
 
Q1
Q2
Q3
Q4
YTD
 
Q1
Q2
YTD
Revenue:
                                           
 
Software, hosting and support
 
   19,310
   20,636
   23,754
   22,557
    86,257
 
   19,819
   20,693
   22,366
   24,105
    86,983
 
   24,556
   25,573
   25,956
   26,491
  102,576
 
   26,045
   27,424
    53,469
 
Professional services
 
     5,321
     6,272
     6,334
     6,204
    24,131
 
     5,883
     5,772
     6,880
     6,559
    25,094
 
     8,342
     9,648
   10,281
     9,588
    37,859
 
     9,992
     8,916
    18,908
 
Total revenue
 
   24,631
   26,908
   30,088
   28,761
  110,388
 
   25,702
   26,465
   29,246
   30,664
  112,077
 
   32,898
   35,221
   36,237
   36,079
  140,435
 
   36,037
   36,340
    72,377
                                               
Cost of revenue:
                                           
 
Software, hosting and support
 
     2,771
     3,159
     3,667
     3,663
    13,260
 
     4,394
     4,565
     4,604
     4,848
    18,411
 
     5,035
     5,043
     5,305
     5,014
    20,397
 
     4,949
     4,954
      9,903
 
Professional services
 
     4,104
     4,941
     4,969
     5,096
    19,110
 
     5,171
     5,036
     5,667
     6,138
    22,012
 
     7,285
     7,810
     8,133
     7,212
    30,440
 
     7,008
     6,346
    13,354
 
Total cost of revenue
 
     6,875
     8,100
     8,636
     8,759
    32,370
 
     9,565
     9,601
   10,271
   10,986
    40,423
 
   12,320
   12,853
   13,438
   12,226
    50,837
 
   11,957
   11,300
    23,257
                                               
Gross profit
 
   17,756
   18,808
   21,452
   20,002
    78,018
 
   16,137
   16,864
   18,975
   19,678
    71,654
 
   20,578
   22,368
   22,799
   23,853
    89,598
 
   24,080
   25,040
    49,120
                                               
Operating expenses:
                                           
 
Sales and marketing
 
   13,726
   14,852
   16,535
   16,391
    61,504
 
   15,727
   15,788
   16,516
   17,087
    65,118
 
   16,818
   17,627
   16,889
   16,294
    67,628
 
   14,863
   16,008
    30,871
 
Research and development
 
     3,130
     3,476
     3,740
     4,132
    14,478
 
     4,296
     4,343
     4,308
     4,137
    17,084
 
     4,486
     4,507
     4,671
     4,628
    18,292
 
     4,756
     5,051
      9,807
 
General and administrative
 
     2,056
     2,709
     2,333
     2,480
      9,578
 
     2,860
     3,178
     2,680
     2,782
    11,500
 
     3,516
     3,890
     3,215
     2,994
    13,615
 
     3,446
     4,207
      7,653
 
Total operating expenses
 
   18,912
   21,037
   22,608
   23,003
    85,560
 
   22,883
   23,309
   23,504
   24,006
    93,702
 
   24,820
   26,024
   24,775
   23,916
    99,535
 
   23,065
   25,266
    48,331
                                               
Operating income (loss)
 
   (1,156)
   (2,229)
   (1,156)
   (3,001)
    (7,542)
 
   (6,746)
   (6,445)
   (4,529)
   (4,328)
  (22,048)
 
   (4,242)
   (3,656)
   (1,976)
        (63)
    (9,937)
 
     1,015
      (226)
         789
Interest and other income (expense), net
 
        672
        768
        740
        884
      3,064
 
        828
        885
     1,004
        966
      3,683
 
        938
        519
        552
        687
      2,696
 
        401
        351
         752
                                               
Income (loss) before income taxes
 
      (484)
   (1,461)
      (416)
   (2,117)
    (4,478)
 
   (5,918)
   (5,560)
   (3,525)
   (3,362)
  (18,365)
 
   (3,304)
   (3,137)
   (1,424)
        624
    (7,241)
 
     1,416
        125
      1,541
(Provision) benefit for income taxes
 
          44
      (294)
      (103)
      (177)
       (530)
 
        (84)
      (181)
        (59)
          48
       (276)
 
        (92)
            5
        (23)
          68
         (42)
 
      (153)
        (89)
       (242)
Net income (loss)
 
      (440)
   (1,755)
      (519)
   (2,294)
    (5,008)
 
   (6,002)
   (5,741)
   (3,584)
   (3,314)
  (18,641)
 
   (3,396)
   (3,132)
   (1,447)
        692
    (7,283)
 
     1,263
          36
      1,299
                                               
Net income (loss) per share:
       
 
Basic
 
 $  (0.01)
 $  (0.05)
 $  (0.02)
 $  (0.07)
 $   (0.16)
 
 $  (0.18)
 $  (0.17)
 $  (0.11)
 $  (0.10)
 $   (0.56)
 
 $  (0.10)
 $  (0.09)
 $  (0.04)
 $    0.02
 $   (0.22)
 
 $    0.04
 $    0.00
 $     0.04
 
Diluted
 
 $  (0.01)
 $  (0.05)
 $  (0.02)
 $  (0.07)
 $   (0.16)
 
 $  (0.18)
 $  (0.17)
 $  (0.11)
 $  (0.10)
 $   (0.56)
 
 $  (0.10)
 $  (0.09)
 $  (0.04)
 $    0.02
 $   (0.22)
 
 $    0.04
 $    0.00
 $     0.04
                                               
Shares used in the computation:
     
 
Basic
 
   31,943
   32,172
   32,316
   32,529
    32,241
 
   32,858
   32,983
   33,094
   33,371
    33,078
 
   33,532
   33,582
   33,640
   32,692
    33,362
 
   31,784
   31,677
    31,730
 
Diluted
 
   31,943
   32,172
   32,316
   32,529
    32,241
 
   32,858
   32,983
   33,094
   33,371
    33,078
 
   33,532
   33,582
   33,640
   33,204
    33,362
 
   32,249
   32,160
    32,207
                                               
                                               
Supplemental information of stock-based
 
compensation expense included in:
     
 
Cost of software, hosting and support
 
          38
          55
          52
          48
         193
 
          58
          79
          84
          67
         288
 
          77
          79
          87
          80
         323
 
          96
        142
         238
 
Cost of professional services
 
          97
        137
        124
        113
         471
 
        125
        149
        217
        156
         647
 
        153
        165
        158
        162
         638
 
        133
        209
         342
 
Sales and marketing
 
        366
        535
        529
        499
      1,929
 
        658
        731
        542
        333
      2,264
 
        538
        595
        738
        583
      2,454
 
        622
        952
      1,574
 
Research and development
 
        159
        233
        230
        212
         834
 
        226
        289
        166
        206
         887
 
        235
        242
        252
        240
         969
 
        262
        377
         639
 
General and administrative
 
        123
        718
        179
        181
      1,201
 
        235
        743
        199
        208
      1,385
 
        263
        816
        297
        265
      1,641
 
        403
     1,056
      1,459
 
Total stock-based compensation
 
        783
     1,678
     1,114
     1,053
      4,628
 
     1,302
     1,991
     1,208
        970
      5,471
 
     1,266
     1,897
     1,532
     1,330
      6,025
 
     1,516
     2,736
      4,252
 
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information.
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.
 
 
 
 

 
 
Consolidated Statements of Cash Flow
                           
 
Unaudited
                                           
 
Last updated July 29, 2009
 
2006
 
2007
 
2008
 
2009
     
Q1
Q2
Q3
Q4
FY
 
Q1
Q2
Q3
Q4
FY
 
Q1
Q2
Q3
Q4
YTD
 
Q1
Q2
YTD
Operating activities
                                           
Net income (loss)
 
      (440)
   (1,755)
      (519)
   (2,294)
   (5,008)
 
   (6,002)
   (5,741)
   (3,584)
   (3,314)
 (18,641)
 
   (3,396)
   (3,132)
   (1,447)
        692
   (7,283)
 
     1,263
          36
     1,299
Noncash adjustments:
                                           
 
Depreciation and amortization
 
     1,105
     1,337
     1,556
     1,683
     5,681
 
     1,675
     1,880
     1,869
     1,842
     7,266
 
     1,954
     1,956
     1,956
     1,905
     7,771
 
     1,887
     1,726
     3,613
 
Provision for losses on accounts receivable
 
      (248)
            7
        292
        255
        306
 
        (69)
          13
        401
          39
        384
 
          89
          26
          64
          33
        212
 
          57
          30
          87
 
Stock-based compensation expense
     1,114
     1,053
     4,628
 
     1,302
     1,991
     1,208
        970
     5,471
 
     1,266
     1,897
     1,532
     1,330
     6,025
 
     1,516
     2,736
     4,252
Changes in operating accounts:
                                           
 
Receivables
 
   (9,798)
     1,386
   (8,117)
 (10,958)
 (27,487)
 
   15,427
     8,224
     6,933
   (3,032)
   27,552
 
     7,447
     4,062
     1,143
   (7,878)
     4,774
 
   13,569
   (5,171)
     8,398
 
Prepaid and other current assets
 
      (167)
            8
      (225)
        193
      (191)
 
   (1,471)
   (1,612)
      (803)
   (1,143)
   (5,029)
 
      (852)
      (804)
   (1,168)
      (900)
   (3,724)
 
        399
      (583)
      (184)
 
Accounts payable and accrued liabilities
 
     1,191
      (638)
      (373)
     3,277
     3,457
 
     1,748
        810
          89
     1,041
     3,688
 
     2,292
      (257)
          42
      (720)
     1,357
 
   (1,823)
     3,099
     1,276
 
Commissions and bonuses payable
 
        787
      (752)
        932
          58
     1,025
 
   (1,171)
          (1)
        (47)
     2,176
        957
 
   (1,523)
        742
        166
     1,545
        930
 
   (2,553)
     1,743
      (810)
 
Deferred revenue
 
   12,976
     5,349
   15,184
   11,273
   44,782
 
   (6,056)
      (814)
   (2,143)
     8,407
      (606)
 
   (3,434)
     4,001
   (3,566)
     7,168
     4,169
 
   (9,429)
   (2,038)
 (11,467)
 
Other
 
      (137)
        244
          (8)
      (249)
      (150)
 
        (23)
          13
      (130)
        132
          (8)
 
      (173)
          83
        (52)
        635
        493
 
             -
        503
        503
 
Cash provided (used) by operating activities
 
     6,052
     6,864
     9,836
     4,291
   27,043
 
     5,360
     4,763
     3,793
     7,118
   21,034
 
     3,670
     8,574
   (1,330)
     3,810
   14,724
 
     4,886
     2,081
     6,967
                                               
Investing activities
                                           
Acquistion of property and equipment
 
   (1,140)
   (2,770)
   (1,020)
   (2,828)
   (7,758)
 
   (1,987)
   (1,351)
   (1,426)
   (2,436)
   (7,200)
 
   (1,522)
   (1,536)
   (1,309)
   (1,425)
   (5,792)
 
      (684)
   (1,841)
   (2,525)
Business acquisitions
 
             -
   (8,731)
             -
             -
   (8,731)
 
             -
             -
             -
             -
             -
 
             -
             -
             -
             -
             -
 
             -
             -
             -
Change in investments, net
 
   (3,749)
   (8,140)
   (1,638)
   (2,285)
 (15,812)
 
     1,549
 (15,333)
   (3,912)
     4,179
 (13,517)
 
   (1,970)
        748
     2,218
   12,435
   13,431
 
   (2,251)
   (6,059)
   (8,310)
Other
 
        (10)
             -
 
          (3)
        (13)
 
        (29)
        (32)
            1
          17
        (42)
 
             -
             -
             -
             -
             -
 
             -
             -
             -
Cash provided (used) for investing activities
 
   (4,899)
 (19,641)
   (2,658)
   (5,116)
 (32,314)
 
      (467)
 (16,716)
   (5,337)
     1,760
 (20,759)
 
   (3,492)
      (788)
        909
   11,010
     7,639
 
   (2,935)
   (7,900)
 (10,835)
                                               
Financing activities
                                           
Net proceeds from (payments on) long-term debt
 
          (7)
          (7)
          (9)
        (32)
        (55)
 
          (7)
          (8)
        (10)
        (10)
        (35)
 
        (11)
        (11)
        (11)
        (10)
        (43)
 
        (12)
        (11)
        (23)
Proceeds from issuance of stock:
                                           
 
Common stock issued under employee benefit plans
 
        432
        567
        363
     1,359
     2,721
 
        643
        536
        509
     1,966
     3,653
 
        414
        234
        618
        130
     1,396
 
          78
        151
        229
Common stock repurchase (Treasury)
 
             -
             -
             -
 (13,209)
 (13,209)
 
   (1,798)
             -
   (1,798)
Other
 
             -
             -
             -
        400
        400
 
          49
        160
          19
        (45)
        183
 
          51
        (53)
             -
      (133)
      (135)
 
          89
          48
        137
Cash provided (used) by financing activities
 
        425
        560
        354
     1,727
     3,066
 
        685
        688
        518
     1,911
     3,801
 
        454
        170
        607
 (13,222)
 (11,991)
 
   (1,643)
        188
   (1,455)
                                               
Effect of foreign exchange rates
 
          (8)
        319
          36
        192
        539
 
        113
        208
        293
      (217)
        397
 
        278
        234
   (1,822)
   (1,338)
   (2,648)
 
      (251)
     1,156
        905
                                               
Net change in cash and cash equivalents
 
     1,570
 (11,898)
     7,568
     1,094
   (1,666)
 
     5,691
 (11,057)
      (733)
   10,572
     4,473
 
        910
     8,190
   (1,636)
        260
     7,724
 
          57
   (4,475)
   (4,418)
                                               
Cash and cash equivalents at beginning of period
 
   40,874
   42,444
   30,546
   38,114
   40,874
 
   39,208
   44,899
   33,842
   33,109
   39,208
 
   43,681
   44,591
   52,781
   51,145
   43,681
 
   51,405
   51,462
   51,405
Cash and cash equivalents at end of period
 
   42,444
   30,546
   38,114
   39,208
   39,208
 
   44,899
   33,842
   33,109
   43,681
   43,681
 
   44,591
   52,781
   51,145
   51,405
   51,405
 
   51,462
   46,987
   46,987
 
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information.
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.
 
 
 
 

 
 
Supplemental Data Sheet
 
Amounts in thousands
                                 
Unaudited
   
2006
 
2007
 
2008
 
2009
Last updated July 29, 2009
 
Q1
Q2
Q3
Q4
FY
 
Q1
Q2
Q3
Q4
YTD
 
Q1
Q2
Q3
Q4
YTD
 
Q1
Q2
YTD
                                               
Revenue
Recurring
 
   13,977
    15,083
    16,710
    17,678
    63,448
 
    19,225
    20,341
    21,813
    23,541
    84,920
 
    24,412
    25,459
    25,917
    26,476
  102,264
 
    25,955
    27,393
    53,348
Mix
Perpetual
 
     5,333
      5,553
      7,044
      4,879
    22,809
 
         594
         352
         553
         564
      2,063
 
         144
         114
           39
           15
         312
 
           90
           31
         121
(in thousands)
Professional services
 
     5,321
      6,272
      6,334
      6,204
    24,131
 
      5,883
      5,772
      6,880
      6,559
    25,094
 
      8,342
      9,648
    10,281
      9,588
    37,859
 
      9,992
      8,916
    18,908
 
Total
 
   24,631
    26,908
    30,088
    28,761
  110,388
 
    25,702
    26,465
    29,246
    30,664
  112,077
 
    32,898
    35,221
    36,237
    36,079
  140,435
 
    36,037
    36,340
    72,377
                                               
Revenue
Recurring
 
56%
56%
56%
61%
57%
 
75%
77%
74%
77%
76%
 
75%
73%
72%
73%
73%
 
72%
75%
74%
Mix
Perpetual
 
22%
21%
23%
17%
21%
 
2%
1%
2%
2%
2%
 
0%
0%
0%
0%
0%
 
0%
0%
0%
(% of total)
Professional services
 
22%
23%
21%
22%
22%
 
23%
22%
24%
21%
22%
 
25%
27%
28%
27%
27%
 
28%
25%
26%
                                               
                                               
                                               
Revenue by
Americas
 
   17,368
    20,072
    23,847
    21,235
    82,522
 
    18,472
    18,908
    20,687
    21,473
    79,540
 
    22,357
    23,384
    25,187
    26,712
    97,640
 
    26,997
    26,386
    53,383
Geography
Europe
 
     5,014
      5,335
      4,732
      5,520
    20,601
 
      5,359
      5,321
      5,958
      6,923
    23,561
 
      8,066
      8,876
      8,082
      6,922
    31,946
 
      6,440
      6,832
    13,272
(in thousands)
Asia Pacific
 
     2,249
      1,501
      1,509
      2,006
      7,265
 
      1,871
      2,236
      2,601
      2,268
      8,976
 
      2,475
      2,961
      2,968
      2,445
    10,849
 
      2,600
      3,122
      5,722
                                               
Revenue by
Americas
 
71%
74%
79%
74%
74%
 
72%
72%
71%
70%
71%
 
67%
67%
70%
74%
69%
 
75%
72%
74%
Geography
Europe
 
20%
20%
16%
19%
19%
 
21%
20%
20%
23%
21%
 
25%
25%
22%
19%
23%
 
18%
19%
18%
(% of total)
Asia Pacific
 
9%
6%
5%
7%
7%
 
7%
8%
9%
7%
8%
 
8%
8%
8%
7%
8%
 
7%
9%
8%
                                               
                                               
                                               
Deferred
Current
 
   54,191
    56,222
    59,218
    67,560
   
    67,444
    66,660
    69,665
    76,995
   
    73,575
    76,693
    72,008
    77,584
   
    72,885
    75,972
 
Revenue
Non-current
 
   26,715
    31,012
    43,402
    47,018
   
    41,241
    41,718
    37,139
    37,665
   
    38,079
    39,289
    37,201
    35,614
   
    30,322
    28,112
 
(in thousands)
Total
 
   80,906
    87,234
  102,620
  114,578
   
  108,685
  108,378
  106,804
  114,660
   
  111,654
  115,982
  109,209
  113,198
   
  103,207
  104,084
 
                                               
Term Receivables
Current
 
   17,268
    19,255
    22,587
    23,806
   
    20,555
    15,756
    13,773
    13,069
   
      9,616
      8,814
      6,875
      5,752
   
      4,810
      4,107
 
(in thousands)
Non-current
 
   12,611
    15,765
    22,193
    24,805
   
    19,349
    13,239
    11,170
      9,859
   
      8,059
      5,728
      4,420
      3,547
   
      2,804
      2,159
 
 
Total
 
   29,879
    35,020
    44,780
    48,611
   
    39,904
    28,995
    24,943
    22,928
   
    17,675
    14,542
    11,295
      9,299
   
      7,614
      6,266
 
                                               
Net Deferred
Current
 
   36,923
    36,967
    36,631
    43,754
   
    46,889
    50,904
    55,892
    63,926
   
    63,959
    67,879
    65,133
    71,832
   
    68,075
    71,865
 
Revenue
Non-current
 
   14,104
    15,247
    21,209
    22,213
   
    21,892
    28,479
    25,969
    27,806
   
    30,020
    33,561
    32,781
    32,067
   
    27,518
    25,953
 
(in thousands)
Total
 
   51,027
    52,214
    57,840
    65,967
   
    68,781
    79,383
    81,861
    91,732
   
    93,979
  101,440
    97,914
  103,899
   
    95,593
    97,818
 
                                               
                                               
                                               
Customers
New
 
          97
         261
           83
           79
         520
 
           62
           74
           60
           60
         256
 
           64
           73
           68
           59
         264
 
           26
           46
           72
 
Total (~)
 
     1,500
      1,700
      1,800
      1,800
   
      1,800
      1,800
      1,800
      1,800
   
      1,800
      1,900
      1,900
      1,900
   
      1,900
      1,900
      1,900
 
Interactions (in millions)
 
        281
         223
         261
         285
      1,050
 
         352
         332
         347
         436
      1,467
 
         463
         477
         576
         583
      2,099
 
         606
         701
      1,307
                                               
                                               
                                               
Employees
Worldwide
 
        578
         649
         654
         658
   
         679
         698
         691
         686
   
         718
         765
         777
         737
   
         742
         756
 
 
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information.
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.