EX-99.2 3 a08-4062_2ex99d2.htm EX-99.2

Exhibit 99.2

 

Consolidated Balance Sheets

Unaudited

 

Amounts in thousands

 

Last updated January 30, 2008

 

December 31,

 

Mar 31,

 

Jun 30,

 

Sep 30,

 

Dec 31,

 

Mar 31,

 

Jun 30,

 

Sep 30,

 

Dec 31,

 

Mar 31,

 

Jun 30,

 

Sep 30,

 

Dec 31,

 

 

 

2000

 

2001

 

2002

 

2003

 

2004

 

2005

 

2005

 

2005

 

2005

 

2006

 

2006

 

2006

 

2006

 

2007

 

2007

 

2007

 

2007

 

Assets

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current assets:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents

 

17,128

 

6,258

 

8,038

 

8,360

 

18,944

 

33,155

 

30,292

 

39,594

 

40,874

 

42,444

 

30,546

 

38,114

 

39,208

 

44,899

 

33,842

 

33,109

 

44,682

 

Short-term investments

 

 

 

 

 

31,188

 

19,698

 

24,181

 

20,883

 

23,314

 

27,063

 

35,203

 

36,906

 

39,127

 

37,578

 

52,911

 

56,823

 

51,643

 

Accounts receivable

 

5,649

 

3,711

 

6,637

 

10,415

 

16,939

 

13,552

 

15,799

 

21,968

 

25,462

 

31,615

 

26,250

 

25,347

 

32,021

 

25,050

 

27,797

 

24,690

 

29,480

 

Term receivables

 

2,839

 

3,600

 

3,085

 

4,926

 

10,090

 

13,275

 

14,733

 

14,105

 

15,376

 

17,268

 

19,255

 

22,587

 

23,806

 

20,555

 

15,756

 

13,773

 

13,069

 

Less allowance for doubtful accounts

 

(941

)

(728

)

(519

)

(902

)

(1,581

)

(1,627

)

(1,608

)

(1,960

)

(2,209

)

(2,090

)

(2,331

)

(3,225

)

(2,621

)

(2,273

)

(2,046

)

(2,009

)

(1,918

)

Prepaid & other current assets

 

526

 

510

 

466

 

509

 

1,255

 

1,272

 

1,196

 

1,771

 

1,993

 

2,439

 

2,514

 

2,874

 

2,498

 

3,676

 

4,980

 

5,786

 

5,979

 

Total current assets

 

25,201

 

13,351

 

17,707

 

23,308

 

76,835

 

79,325

 

84,593

 

96,361

 

104,810

 

118,739

 

111,437

 

122,603

 

134,039

 

129,485

 

133,240

 

132,172

 

142,935

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Property and equipment, net

 

3,044

 

3,931

 

3,319

 

2,942

 

4,393

 

4,842

 

5,375

 

5,597

 

6,451

 

6,632

 

8,620

 

8,470

 

10,073

 

10,715

 

10,494

 

10,451

 

10,856

 

Term receivables, noncurrent

 

 

 

924

 

2,278

 

5,756

 

8,256

 

10,234

 

10,801

 

10,697

 

12,611

 

15,765

 

22,193

 

24,805

 

19,349

 

13,239

 

11,170

 

9,859

 

Intangible and other assets, net

 

496

 

1,343

 

1,152

 

858

 

1,325

 

1,232

 

2,028

 

1,892

 

1,718

 

1,447

 

9,699

 

9,302

 

9,325

 

9,380

 

9,352

 

9,221

 

10,136

 

Total assets

 

28,741

 

18,625

 

23,102

 

29,386

 

88,309

 

93,655

 

102,230

 

114,651

 

123,676

 

139,429

 

145,521

 

162,568

 

178,242

 

168,929

 

166,325

 

163,014

 

173,786

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Liabilities, Preferred Stock and Stockholders’ Equity (Deficit)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Accounts payable and accrued liabilities

 

2,819

 

2,335

 

2,039

 

3,179

 

5,435

 

6,397

 

6,600

 

7,635

 

8,041

 

9,231

 

8,970

 

8,591

 

12,005

 

13,818

 

14,688

 

14,855

 

15,790

 

Commissions and bonuses payable

 

1,025

 

531

 

1,076

 

1,636

 

2,648

 

1,971

 

2,550

 

3,344

 

2,910

 

3,706

 

3,066

 

4,001

 

4,069

 

2,902

 

2,918

 

2,889

 

5,044

 

Current portion of long-term debt

 

7

 

2,042

 

3,282

 

1,390

 

 

 

31

 

29

 

30

 

30

 

35

 

35

 

31

 

32

 

32

 

42

 

43

 

Deferred revenue

 

12,317

 

14,843

 

17,392

 

26,127

 

36,020

 

37,899

 

40,669

 

45,694

 

48,673

 

54,191

 

56,222

 

59,218

 

67,560

 

67,444

 

66,660

 

69,665

 

76,995

 

Total current liabilities

 

16,168

 

19,751

 

23,789

 

32,332

 

44,103

 

46,267

 

49,850

 

56,702

 

59,654

 

67,158

 

68,293

 

71,845

 

83,665

 

84,196

 

84,298

 

87,451

 

97,872

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deferred revenue, noncurrent

 

4,843

 

4,031

 

7,291

 

9,426

 

13,105

 

14,911

 

16,699

 

18,058

 

19,250

 

26,715

 

31,012

 

43,402

 

47,018

 

41,241

 

41,718

 

37,139

 

37,665

 

Long-term debt

 

 

1,185

 

940

 

484

 

 

 

131

 

125

 

117

 

109

 

123

 

113

 

85

 

77

 

69

 

79

 

68

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Preferred stock

 

31,075

 

32,340

 

32,373

 

32,398

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stockholders’ equity (deficit):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Common stock and warrants

 

21

 

21

 

14

 

15

 

320

 

233

 

137

 

138

 

32

 

32

 

32

 

32

 

33

 

33

 

33

 

33

 

33

 

Additional paid-in capital

 

(1,109

)

(1,051

)

(986

)

(912

)

72,367

 

73,042

 

74,479

 

76,339

 

78,312

 

79,536

 

81,856

 

83,428

 

86,069

 

88,064

 

90,750

 

92,486

 

95,376

 

Other comprehensive income (loss)

 

(38

)

(91

)

(9

)

73

 

(605

)

(618

)

(445

)

(433

)

(401

)

(393

)

(312

)

(250

)

(332

)

(384

)

(504

)

(551

)

(291

)

Accumulated deficit

 

(22,219

)

(37,561

)

(40,310

)

(44,430

)

(40,981

)

(40,180

)

(38,621

)

(36,278

)

(33,288

)

(33,728

)

(35,483

)

(36,002

)

(38,296

)

(44,298

)

(50,039

)

(53,623

)

(56,937

)

Total stockholders’ equity (deficit)

 

(23,345

)

(38,682

)

(41,291

)

(45,254

)

31,101

 

32,477

 

35,550

 

39,766

 

44,655

 

45,447

 

46,093

 

47,208

 

47,474

 

43,415

 

40,240

 

38,345

 

38,181

 

Total liabilities, preferred stock and stockholders’ equity (deficit)

 

28,741

 

18,625

 

23,102

 

29,386

 

88,309

 

93,655

 

102,230

 

114,651

 

123,676

 

139,429

 

145,521

 

162,568

 

178,242

 

168,929

 

166,325

 

163,014

 

173,786

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

 


 


 

Consolidated Statements of Operations

Unaudited

 

Amounts in thousands

 

Last updated January 30, 2008

 

Fiscal Year

 

2005

 

2006

 

2007

 

 

 

2000

 

2001

 

2002

 

2003

 

2004

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software, hosting and support

 

10,549

 

18,998

 

23,338

 

29,300

 

49,764

 

13,874

 

16,864

 

18,005

 

19,201

 

67,944

 

19,310

 

20,636

 

23,754

 

22,557

 

86,257

 

19,819

 

20,693

 

22,366

 

24,105

 

86,983

 

Professional services

 

758

 

2,009

 

3,603

 

6,579

 

12,000

 

4,468

 

4,214

 

5,149

 

5,373

 

19,204

 

5,321

 

6,272

 

6,334

 

6,204

 

24,131

 

5,883

 

5,772

 

6,880

 

6,559

 

25,094

 

Total revenue

 

11,307

 

21,007

 

26,941

 

35,879

 

61,764

 

18,342

 

21,078

 

23,154

 

24,574

 

87,148

 

24,631

 

26,908

 

30,088

 

28,761

 

110,388

 

25,702

 

26,465

 

29,246

 

30,664

 

112,077

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software, hosting and support

 

3,306

 

4,636

 

4,279

 

5,263

 

6,741

 

2,064

 

2,276

 

2,253

 

2,518

 

9,111

 

2,771

 

3,159

 

3,667

 

3,663

 

13,260

 

4,394

 

4,565

 

4,604

 

4,848

 

18,411

 

Professional services

 

485

 

1,335

 

2,156

 

3,740

 

7,206

 

2,696

 

2,879

 

3,026

 

3,355

 

11,956

 

4,104

 

4,941

 

4,969

 

5,096

 

19,110

 

5,171

 

5,036

 

5,667

 

6,138

 

22,012

 

Total cost of revenue

 

3,791

 

5,971

 

6,435

 

9,003

 

13,947

 

4,760

 

5,155

 

5,279

 

5,873

 

21,067

 

6,875

 

8,100

 

8,636

 

8,759

 

32,370

 

9,565

 

9,601

 

10,271

 

10,986

 

40,423

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gross profit

 

7,516

 

15,036

 

20,506

 

26,876

 

47,817

 

13,582

 

15,923

 

17,875

 

18,701

 

66,081

 

17,756

 

18,808

 

21,452

 

20,002

 

78,018

 

16,137

 

16,864

 

18,975

 

19,678

 

71,654

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing

 

20,756

 

22,050

 

15,939

 

20,809

 

31,986

 

9,457

 

10,557

 

11,248

 

11,421

 

42,683

 

13,726

 

14,852

 

16,535

 

16,391

 

61,504

 

15,727

 

15,788

 

16,516

 

17,087

 

65,118

 

Research and development

 

3,639

 

4,584

 

4,117

 

5,915

 

7,807

 

2,161

 

2,426

 

2,937

 

2,904

 

10,428

 

3,130

 

3,476

 

3,740

 

4,132

 

14,478

 

4,296

 

4,343

 

4,308

 

4,137

 

17,084

 

General and administrative

 

3,375

 

3,973

 

2,842

 

3,518

 

4,621

 

1,410

 

1,586

 

1,627

 

1,822

 

6,445

 

2,056

 

2,709

 

2,333

 

2,480

 

9,578

 

2,860

 

3,178

 

2,680

 

2,782

 

11,500

 

Total operating expenses

 

27,770

 

30,607

 

22,898

 

30,242

 

44,414

 

13,028

 

14,569

 

15,812

 

16,147

 

59,556

 

18,912

 

21,037

 

22,608

 

23,003

 

85,560

 

22,883

 

23,309

 

23,504

 

24,006

 

93,702

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating income (loss)

 

(20,254

)

(15,571

)

(2,392

)

(3,366

)

3,403

 

554

 

1,354

 

2,063

 

2,554

 

6,525

 

(1,156

)

(2,229

)

(1,156

)

(3,001

)

(7,542

)

(6,746

)

(6,445

)

(4,529

)

(4,328

)

(22,048

)

Interest and other income (expense), net

 

607

 

229

 

(357

)

(215

)

146

 

292

 

331

 

440

 

583

 

1,646

 

672

 

768

 

740

 

884

 

3,064

 

828

 

885

 

1,004

 

966

 

3,683

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) before income taxes

 

(19,647

)

(15,342

)

(2,749

)

(3,581

)

3,549

 

846

 

1,685

 

2,503

 

3,137

 

8,171

 

(484

)

(1,461

)

(416

)

(2,117

)

(4,478

)

(5,918

)

(5,560

)

(3,525

)

(3,362

)

(18,365

)

(Provision) benefit for income taxes

 

 

 

 

(539

)

(100

)

(45

)

(126

)

(160

)

(147

)

(478

)

44

 

(294

)

(103

)

(177

)

(530

)

(84

)

(181

)

(59

)

48

 

(276

)

Net income (loss)

 

(19,647

)

(15,342

)

(2,749

)

(4,120

)

3,449

 

801

 

1,559

 

2,343

 

2,990

 

7,693

 

(440

)

(1,755

)

(519

)

(2,294

)

(5,008

)

(6,002

)

(5,741

)

(3,584

)

(3,314

)

(18,641

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss) per share:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

$(1.42

)

$(1.10

)

$(0.19

)

$(0.28

)

$0.17

 

$0.03

 

$0.05

 

$0.08

 

$0.09

 

$0.25

 

$(0.01

)

$(0.05

)

$(0.02

)

$(0.07

)

$(0.16

)

$(0.18

)

$(0.17

)

$(0.11

)

$(0.10

)

$(0.56

)

Diluted

 

$(1.42

)

$(1.10

)

$(0.19

)

$(0.28

)

$0.12

 

$0.02

 

$0.05

 

$0.07

 

$0.09

 

$0.23

 

$(0.01

)

$(0.05

)

$(0.02

)

$(0.07

)

$(0.16

)

$(0.18

)

$(0.17

)

$(0.11

)

$(0.10

)

$(0.56

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Shares used in the computation:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic

 

13,810

 

14,006

 

14,284

 

14,560

 

20,738

 

29,816

 

30,232

 

30,802

 

31,652

 

30,631

 

31,943

 

32,172

 

32,316

 

32,529

 

32,241

 

32,858

 

32,983

 

33,094

 

33,371

 

33,078

 

Diluted

 

13,810

 

14,006

 

14,284

 

14,560

 

29,177

 

33,559

 

33,367

 

33,667

 

34,199

 

33,695

 

31,943

 

32,172

 

32,316

 

32,529

 

32,241

 

32,858

 

32,983

 

33,094

 

33,371

 

33,078

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Supplemental information of stock-based compensation expense included in:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of software, hosting and support

 

 

 

 

 

 

 

 

 

 

 

 

38

 

55

 

52

 

48

 

193

 

58

 

79

 

84

 

67

 

288

 

Cost of professional services

 

 

 

 

 

 

 

 

 

 

 

 

97

 

137

 

124

 

113

 

471

 

125

 

149

 

217

 

156

 

647

 

Sales and marketing

 

 

 

 

 

 

 

 

 

 

 

 

366

 

535

 

529

 

499

 

1,929

 

658

 

731

 

542

 

333

 

2,264

 

Research and development

 

 

 

 

 

 

 

 

 

 

 

 

159

 

233

 

230

 

212

 

834

 

226

 

289

 

166

 

206

 

887

 

General and administrative

 

 

 

 

 

 

 

 

 

 

 

 

123

 

718

 

179

 

181

 

1,201

 

235

 

743

 

199

 

208

 

1,385

 

Total stock-based compensation

 

 

 

 

 

 

 

 

 

 

 

 

783

 

1,678

 

1,114

 

1,053

 

4,628

 

1,302

 

1,991

 

1,208

 

970

 

5,471

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

 



 

Consolidated Statements of Cash Flow

Unaudited

 

Amounts in thousands

 

Last updated January 30, 2008

 

Fiscal Years

 

2005

 

2006

 

2007

 

 

 

2000

 

2001

 

2002

 

2003

 

2004

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Operating activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net income (loss)

 

(19,647

)

(15,342

)

(2,749

)

(4,120

)

3,449

 

801

 

1,559

 

2,343

 

2,990

 

7,693

 

(440

)

(1,755

)

(519

)

(2,294

)

(5,008

)

(6,002

)

(5,741

)

(3,584

)

(3,314

)

(18,641

)

Noncash adjustments:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

532

 

1,486

 

2,051

 

2,474

 

2,790

 

742

 

828

 

892

 

944

 

3,406

 

1,105

 

1,337

 

1,556

 

1,683

 

5,681

 

1,675

 

1,880

 

1,869

 

1,842

 

7,266

 

Provision for losses on accounts receivable

 

1,715

 

2,032

 

259

 

477

 

489

 

52

 

(8

)

216

 

161

 

421

 

(248

)

7

 

292

 

255

 

306

 

(69

)

13

 

401

 

39

 

384

 

Stock-based compensation expense

 

 

 

 

 

 

 

 

 

 

 

 

 

 

783

 

1,678

 

1,114

 

1,053

 

4,628

 

1,302

 

1,991

 

1,208

 

970

 

5,471

 

Changes in operating accounts:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Receivables

 

(6,846

)

(1,295

)

(3,636

)

(6,678

)

(14,657

)

(2,402

)

(5,866

)

(6,072

)

(4,796

)

(19,136

)

(9,798

)

1,386

 

(8,117

)

(10,958

)

(27,487

)

15,427

 

8,224

 

6,933

 

(3,032

)

27,552

 

Prepaid and other current assets

 

(459

)

(338

)

(95

)

(156

)

(1,164

)

(44

)

67

 

(609

)

(208

)

(794

)

(167

)

8

 

(225

)

193

 

(191

)

(1,471

)

(1,612

)

(803

)

(1,143

)

(5,029

)

Accounts payable and accrued liabilities

 

2,071

 

(435

)

(378

)

1,040

 

1,975

 

984

 

373

 

1,071

 

502

 

2,930

 

1,191

 

(638

)

(373

)

3,277

 

3,457

 

1,748

 

810

 

89

 

1,041

 

3,688

 

Commissions and bonusses payable

 

789

 

(510

)

525

 

520

 

988

 

(663

)

588

 

807

 

(423

)

309

 

787

 

(752

)

932

 

58

 

1,025

 

(1,171

)

(1

)

(47

)

2,176

 

957

 

Deferred revenue

 

12,991

 

2,367

 

5,723

 

10,655

 

13,320

 

3,819

 

4,941

 

6,523

 

4,484

 

19,767

 

12,976

 

5,349

 

15,184

 

11,273

 

44,782

 

(6,056

)

(814

)

(2,143

)

8,407

 

(606

)

Other

 

114

 

(117

)

243

 

107

 

(452

)

(50

)

82

 

77

 

190

 

299

 

(137

)

244

 

(8

)

(249

)

(150

)

(23

)

13

 

(130

)

132

 

(8

)

Cash provided (used) by operating activities

 

(8,740

)

(12,152

)

1,943

 

4,319

 

6,738

 

3,239

 

2,564

 

5,248

 

3,844

 

14,895

 

6,052

 

6,864

 

9,836

 

4,291

 

27,043

 

5,360

 

4,763

 

3,793

 

7,118

 

21,034

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Investing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Acquistion of property and equipment

 

(3,031

)

(2,265

)

(1,184

)

(1,584

)

(3,580

)

(1,078

)

(1,070

)

(1,124

)

(1,697

)

(4,969

)

(1,140

)

(2,770

)

(1,020

)

(2,828

)

(7,758

)

(1,987

)

(1,351

)

(1,426

)

(2,436

)

(7,200

)

Business acquisitions

 

(236

)

(739

)

 

(150

)

(691

)

 

(1,012

)

(23

)

(10

)

(1,045

)

 

(8,731

)

 

 

(8,731

)

 

 

 

 

 

Change in short-term investments, net

 

 

 

 

 

(31,188

)

11,488

 

(4,483

)

3,298

 

(2,431

)

7,872

 

(3,749

)

(8,140

)

(1,638

)

(2,285

)

(15,812

)

1,549

 

(15,333

)

(3,912

)

5,180

 

(12,516

)

Other

 

 

 

2

 

18

 

3

 

 

 

8

 

 

8

 

(10

)

 

 

 

(3

)

(13

)

(29

)

(32

)

1

 

17

 

(42

)

Cash provided (used) for investing activities

 

(3,267

)

(3,004

)

(1,182

)

(1,716

)

(35,456

)

10,410

 

(6,565

)

2,159

 

(4,138

)

1,866

 

(4,899

)

(19,641

)

(2,658

)

(5,116

)

(32,314

)

(467

)

(16,716

)

(5,337

)

2,761

 

(19,758

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Financing activities

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net proceeds from (payments on) long-term debt

 

(8

)

3,219

 

896

 

(2,433

)

(1,913

)

 

 

154

 

(7

)

147

 

(7

)

(7

)

(9

)

(32

)

(55

)

(7

)

(8

)

(10

)

(10

)

(35

)

Proceeds from issuance of stock:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Preferred stock

 

14,955

 

1,026

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Common stock issued under employee benefit plans

 

93

 

46

 

90

 

88

 

1,176

 

588

 

1,217

 

1,767

 

1,706

 

5,278

 

432

 

567

 

363

 

1,359

 

2,721

 

643

 

536

 

509

 

1,966

 

3,653

 

Initial public offering, net of offering costs

 

 

 

 

 

39,972

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Other

 

(94

)

 

 

 

(2

)

 

 

 

 

 

 

 

 

400

 

400

 

49

 

160

 

19

 

(45

)

183

 

Cash provided (used) by financing activities

 

14,946

 

4,291

 

986

 

(2,345

)

39,233

 

588

 

1,217

 

1,921

 

1,699

 

5,425

 

425

 

560

 

354

 

1,727

 

3,066

 

685

 

688

 

518

 

1,911

 

3,801

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Effect of foreign exchange rates

 

6

 

(5

)

33

 

64

 

69

 

(26

)

(79

)

(26

)

(125

)

(256

)

(8

)

319

 

36

 

192

 

539

 

113

 

208

 

293

 

(217

)

397

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net change in cash and cash equivalents

 

2,945

 

(10,870

)

1,780

 

322

 

10,584

 

14,211

 

(2,863

)

9,302

 

1,280

 

21,930

 

1,570

 

(11,898

)

7,568

 

1,094

 

(1,666

)

5,691

 

(11,057

)

(733

)

11,573

 

5,474

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cash and cash equivalents at beginning of period

 

14,183

 

17,128

 

6,258

 

8,038

 

8,360

 

18,944

 

33,155

 

30,292

 

39,594

 

18,944

 

40,874

 

42,444

 

30,546

 

38,114

 

40,874

 

39,208

 

44,899

 

33,842

 

33,109

 

39,208

 

Cash and cash equivalents at end of period

 

17,128

 

6,258

 

8,038

 

8,360

 

18,944

 

33,155

 

30,292

 

39,594

 

40,874

 

40,874

 

42,444

 

30,546

 

38,114

 

39,208

 

39,208

 

44,899

 

33,842

 

33,109

 

44,682

 

44,682

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.

 



 

Supplemental Data Sheet

 

 

Amounts in thousands

 

Unaudited

 

 

 

Fiscal Year

 

2005

 

2006

 

2007

 

Last updated January 30, 2008

 

2000

 

2001

 

2002

 

2003

 

2004

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

FY

 

Q1

 

Q2

 

Q3

 

Q4

 

YTD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue

 

Recurring

 

6,504

 

15,757

 

19,810

 

23,988

 

36,221

 

10,624

 

10,791

 

11,695

 

12,946

 

46,056

 

13,977

 

15,083

 

16,710

 

17,678

 

63,448

 

19,225

 

20,341

 

21,813

 

23,541

 

84,920

 

Mix

 

Perpetual

 

4,045

 

3,241

 

3,528

 

5,312

 

13,543

 

3,250

 

6,073

 

6,310

 

6,255

 

21,888

 

5,333

 

5,553

 

7,044

 

4,879

 

22,809

 

594

 

352

 

553

 

564

 

2,063

 

(in thousands)

 

Professional services

 

758

 

2,009

 

3,603

 

6,579

 

12,000

 

4,468

 

4,214

 

5,149

 

5,373

 

19,204

 

5,321

 

6,272

 

6,334

 

6,204

 

24,131

 

5,883

 

5,772

 

6,880

 

6,559

 

25,094

 

 

 

Total

 

11,307

 

21,007

 

26,941

 

35,879

 

61,764

 

18,342

 

21,078

 

23,154

 

24,574

 

87,148

 

24,631

 

26,908

 

30,088

 

28,761

 

110,388

 

25,702

 

26,465

 

29,246

 

30,664

 

112,077

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue

 

Recurring

 

57

%

75

%

74

%

67

%

59

%

58

%

51

%

51

%

53

%

53

%

56

%

56

%

56

%

61

%

57

%

75

%

77

%

74

%

77

%

76

%

Mix

 

Perpetual

 

36

%

15

%

13

%

15

%

22

%

18

%

29

%

27

%

25

%

25

%

22

%

21

%

23

%

17

%

21

%

2

%

1

%

2

%

2

%

2

%

(% of total)

 

Professional services

 

7

%

10

%

13

%

18

%

19

%

24

%

20

%

22

%

22

%

22

%

22

%

23

%

21

%

22

%

22

%

23

%

22

%

24

%

21

%

22

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue by

 

Americas

 

11,026

 

16,522

 

21,940

 

27,161

 

45,199

 

13,757

 

16,652

 

17,291

 

16,710

 

64,410

 

17,368

 

20,072

 

23,847

 

21,235

 

82,522

 

18,472

 

18,908

 

20,687

 

21,473

 

79,540

 

Geography

 

Europe

 

281

 

2,311

 

4,041

 

6,458

 

12,792

 

2,751

 

3,372

 

3,752

 

5,652

 

15,527

 

5,014

 

5,335

 

4,732

 

5,520

 

20,601

 

5,359

 

5,321

 

5,958

 

6,923

 

23,561

 

(in thousands)

 

Asia Pacific

 

 

2,174

 

960

 

2,260

 

3,773

 

1,834

 

1,054

 

2,111

 

2,212

 

7,211

 

2,249

 

1,501

 

1,509

 

2,006

 

7,265

 

1,871

 

2,236

 

2,601

 

2,268

 

8,976

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue by

 

Americas

 

98

%

79

%

81

%

76

%

73

%

75

%

79

%

75

%

68

%

74

%

71

%

74

%

79

%

74

%

74

%

72

%

72

%

71

%

70

%

71

%

Geography

 

Europe

 

2

%

11

%

15

%

18

%

21

%

15

%

16

%

16

%

23

%

18

%

20

%

20

%

16

%

19

%

19

%

21

%

20

%

20

%

23

%

21

%

(% of total)

 

Asia Pacific

 

0

%

10

%

4

%

6

%

6

%

10

%

5

%

9

%

9

%

8

%

9

%

6

%

5

%

7

%

7

%

7

%

8

%

9

%

7

%

8

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Deferred

 

Current

 

12,317

 

14,843

 

17,392

 

26,127

 

36,020

 

37,899

 

40,669

 

45,694

 

48,673

 

 

 

54,191

 

56,222

 

59,218

 

67,560

 

 

 

67,444

 

66,660

 

69,665

 

76,995

 

 

 

Revenue

 

Non-current

 

4,843

 

4,031

 

7,291

 

9,426

 

13,105

 

14,911

 

16,699

 

18,058

 

19,250

 

 

 

26,715

 

31,012

 

43,402

 

47,018

 

 

 

41,241

 

41,718

 

37,139

 

37,665

 

 

 

(in thousands)

 

Total

 

17,160

 

18,874

 

24,683

 

35,553

 

49,125

 

52,810

 

57,368

 

63,752

 

67,923

 

 

 

80,906

 

87,234

 

102,620

 

114,578

 

 

 

108,685

 

108,378

 

106,804

 

114,660

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Term Receivables

 

Current

 

2,839

 

3,600

 

3,085

 

4,926

 

10,090

 

13,275

 

14,733

 

14,105

 

15,376

 

 

 

17,268

 

19,255

 

22,587

 

23,806

 

 

 

20,555

 

15,756

 

13,773

 

13,069

 

 

 

(in thousands)

 

Non-current

 

 

 

924

 

2,278

 

5,756

 

8,256

 

10,234

 

10,801

 

10,697

 

 

 

12,611

 

15,765

 

22,193

 

24,805

 

 

 

19,349

 

13,239

 

11,170

 

9,859

 

 

 

 

 

Total

 

2,839

 

3,600

 

4,009

 

7,204

 

15,846

 

21,531

 

24,967

 

24,906

 

26,073

 

 

 

29,879

 

35,020

 

44,780

 

48,611

 

 

 

39,904

 

28,995

 

24,943

 

22,928

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Net Deferred

 

Current

 

9,478

 

11,243

 

14,307

 

21,201

 

25,930

 

24,624

 

25,936

 

31,589

 

33,297

 

 

 

36,923

 

36,967

 

36,631

 

43,754

 

 

 

46,889

 

50,904

 

55,892

 

63,926

 

 

 

Revenue

 

Non-current

 

4,843

 

4,031

 

6,367

 

7,148

 

7,349

 

6,655

 

6,465

 

7,257

 

8,553

 

 

 

14,104

 

15,247

 

21,209

 

22,213

 

 

 

21,892

 

28,479

 

25,969

 

27,806

 

 

 

(in thousands)

 

Total

 

14,321

 

15,274

 

20,674

 

28,349

 

33,279

 

31,279

 

32,401

 

38,846

 

41,850

 

 

 

51,027

 

52,214

 

57,840

 

65,967

 

 

 

68,781

 

79,383

 

81,861

 

91,732

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customers

 

New

 

593

 

361

 

227

 

211

 

311

 

60

 

80

 

92

 

80

 

312

 

97

 

261

 

83

 

79

 

520

 

62

 

74

 

60

 

60

 

256

 

 

 

Total (~)

 

1,000

 

1,100

 

900

 

1,000

 

1,200

 

1,300

 

1,300

 

1,400

 

1,500

 

 

 

1,500

 

1,700

 

1,800

 

1,800

 

 

 

1,800

 

1,800

 

1,800

 

1,800

 

 

 

 

 

Interactions (in millions)

 

n/a

 

n/a

 

146

 

249

 

502

 

166

 

176

 

188

 

214

 

744

 

281

 

223

 

261

 

285

 

1,050

 

352

 

332

 

347

 

436

 

1,467

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Employees

 

Worldwide

 

346

 

222

 

234

 

306

 

403

 

438

 

490

 

494

 

530

 

 

 

578

 

649

 

654

 

658

 

 

 

679

 

698

 

691

 

686

 

 

 

 

RightNow provides this information as of the “last updated” date above and makes no commitment to subsequently update the information.

You are encouraged to read RightNow’s most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results.